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    Item (Order: 402-3993422-9833118) : You Have Received A Message From The Amazon Seller - AST Japan

    Uploaded by

    Nandkumar Chinai
    The customer received a defective product from AST Japan on Amazon. AST Japan has authorized the return and provided their address for the customer to return the product through a local courier. Once AST Japan receives the returned product, they will provide a full refund including the courier charges. AST Japan confirmed their contact number and thanked the customer.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Item (Order: 402-3993422-9833118) : You Have Received A Message From The Amazon Seller - AST Japan

    Uploaded by

    Nandkumar Chinai
    80 views2 pages
    The customer received a defective product from AST Japan on Amazon. AST Japan has authorized the return and provided their address for the customer to return the product through a local courier. Once AST Japan receives the returned product, they will provide a full refund including the courier charges. AST Japan confirmed their contact number and thanked the customer.

    Original Description:

    email correspondence

    Original Title

    AST Japan

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    The customer received a defective product from AST Japan on Amazon. AST Japan has authorized the return and provided their address for the customer to return the product through a local courier. Once AST Japan receives the returned product, they will provide a full refund including the courier charges. AST Japan confirmed their contact number and thanked the customer.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    80 views2 pages

    Item (Order: 402-3993422-9833118) : You Have Received A Message From The Amazon Seller - AST Japan

    Uploaded by

    Nandkumar Chinai
    The customer received a defective product from AST Japan on Amazon. AST Japan has authorized the return and provided their address for the customer to return the product through a local courier. Once AST Japan receives the returned product, they will provide a full refund including the courier charges. AST Japan confirmed their contact number and thanked the customer.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Sent: Monday, October 15, 2018 at 6:33 PM

    From: "AST Japan - Amazon Marketplace" <vrk7ktxm5vbxk8m@marketplace.amazon.in>


    To: "nvchinai@email.com" <nvchinai@email.com>
    Subject: Inquiry from Amazon customer Nandkumar Chinai: Received damaged or defective
    item (Order: 402-3993422-9833118)

    You have received a message from the Amazon Seller - AST Japan

    Order ID: 402-3993422-9833118:

    # ASIN Product Name

    Pilot Cocoon Fountain Pen Medium Nib Bordeaux Body (FCO-3SR-


    1 B009IKS23U
    BO-M) [Office Product]

    Message:

    Dear Customer,
    We have authorized your return request and as per the telephonic conversation had with you
    please return our product with our original packing through any local courier nearby your
    location.Once we received the product we will initiate the full refund along with courier
    charges. Below we have mentioned our address:

    M/s. Airsoft Sports Trade Pvt. Ltd.,


    No.60-1, LR Bande Road,
    Opp: Ragavendra Swamy Temple,
    Kaval Bairasandra,
    RT Nagar Post,
    Bengaluru – 560 032.
    Mob: 7826896621.

    Thanks,
    AST JAPAN.
    +91 7826896621.

    Did this solve your problem?


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    Copyright 2018 Amazon, Inc, or its affiliates. All rights reserved. Amazon.com, 410 Terry Avenue
    North, Seattle, WA 98109-5210

    For Your Information: To help protect the trust and safety of our marketplace, and to help arbitrate
    potential disputes, we retain all messages buyers and sellers send through Amazon.com for two
    years. This includes your response to the message above. Amazon.com uses filtering technology
    to protect buyers and sellers from possible fraud. Messages that fail this filtering will not be
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    We want you to buy with confidence anytime you purchase products on Amazon.com. Learn more
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