Zero Schools' Action Plan Against Bullying
Zero Schools' Action Plan Against Bullying
Zero Schools' Action Plan Against Bullying
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Action Plan
An Action Plan against bullying is a presentation of a school’s systems and readiness development of the action plan. This involves necessary initiatives, ensuring suitable
for dealing with bullying. Discovering, solving, preventing and continuing are the four organisation, taking necessary decisions and taking responsibility for sending the
essential principles in work against bullying. The Action Plan will show the school’s plan to relevant groups for comment. Both the parents’ representatives and the pupil
attitude and initiatives within these four principles. Routines and agreed procedures council should be asked for comments on the plan. Two people in the resource group
are central in an Action Plan. However, putting routines and procedures into practice have the role of editors for the written action plan document.
is also dependent on the individual’s understanding of them. Therefore, work with
understanding and attitudes is a central part of developing an Action Plan. Developing an action plan against bullying can be seen as development work, where
the written plan is the result of internal discussions in different groups. When a scho-
The aim of developing an Action Plan is to create a living tool in the school’s work ol starts work like this, time must be allowed for the work process to be done tho-
against bullying. One way to do this, is to involve all staff in the work. Through invol- roughly. This allows participants to gain a better understanding of routines and
vement, a sense of ownership is created and this leads to a greater commitment to changes. The template provided describes how to develop an action plan and organi-
following up the plan. This can be seen as development work where working out pro- se the work during this process. The task can appear elaborate, but it includes the dis-
cedures goes hand in hand with creating a culture. cussion necessary for creating a shared understanding in the teaching staff, and a lot
of learning takes place during the process. When a plan is created in this way, everyo-
If an Action Plan is to become a living tool in an organisation, it will need continual ne involved gains a sense of ownership.
work to improve it. This improvement relies on going through the plan every year
with a view to revision. A good plan is not just dependent on the written form being If the action plan is to be a living document which expresses the school’s position,
updated. It is just as important for the theme to be kept relevant for the staff. The what is put into the plan must put into action at the same time. Sometimes this will
staff, each year, needs to consider whether the work they are doing with pupils is con- take the form of agreeing procedures. At other times it will be an individual teacher
sistent with the written Action Plan. working with his or her own role as a teacher. The ‘realisation’ of the plan does not
end when it is written, but continues to become part of the everyday life of the scho-
ol. Only when this happens, is the plan implemented. The action plan is ‘activated’ at
the same time as it is developed.
Developing an Action Plan The plan is to belong to everyone. So everyone must be involved in the work. All the
ORGANISING THE WORK school’s employees are divided into working groups. We recommend that groups con-
The school sets up a resource group in Zero, where the school’s leadership is central. tain 5-8 members. The groups should be actively involved in the development of the
This can be an existing group, such as a resource team or special needs team, a plan- action plan, which will be based on the template and any additions the resource
ning group or suchlike, supplemented with representatives from the pupil council and group has felt necessary for local conditions. The working groups can be existing
parents’ representatives. If the school does not have any existing groups of this kind, groups or can be set up specifically for this purpose. It can be useful to set up new
a new group can be created. The resource group has responsibility for managing the groups, which work across usual patterns of cooperation. This can enable more open
discussion, which is not limited by established role patterns or ideas.
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TEMPLATE FOR AN ACTION PLAN with gives signals about the school’s attitudes, knowledge and will to deal with futu-
The template consists of four parts: discovering, solving, preventing and continuing. It re cases. Therefore the handling of the first case of bullying after the start of the new
builds on information in the booklet ‘Bullying in schools – a guide for teachers’ publis- initiative is very important.
hed by the Norwegian Department for Education and Research in 1996, and has been
adjusted in connection with the anti-bullying programme, Zero, launched in 2003. Suggestions for how the resource group and working groups work with problem sol-
ving in the action plan:
SUGGESTIONS FOR DEVELOPMENT WORK ON THE ACTION PLAN 7. The template lists some procedures. The resource group should go through these
and discuss whether they should be supplemented with any extra procedures
DISCOVERING BULLYING needed for the specific school.
The school’s systems for dealing with bullying must include procedures to ensure 8. The procedures need to be put into a more concrete form. This is done in the
that bullying is regularly investigated. Suggestions for how the resource group and working groups through discussion.
working groups can work with the section on discovering in the action plan: 9. Working groups deliver their contributions to the editors in the resource group
who put the various contributions together and prepare a meeting for the
1. Resource Group, prompted by the school leadership, suggests procedures for the resource group.
annual questionnaire on bullying at the school. 10. On the basis of the contributions, the resource group decides which concrete
2. The template contains some check lists on supervision, communication with solutions will apply and who should be responsible for the various initiatives.
pupils and parents to discover bullying, as well as procedures for when bullying is 11. The decisions about procedures and responsibilities are presented and agreed in
suspected. The resource group goes through these. If the resource group feels plenum by the whole staff. After this agreement, it is important that the
there is a need for more points or procedures, these are added. procedures are followed when any bullying case is to be tackled.
3. All the procedures need to be put into more concrete form. This is done by
discussion in the working groups. Suggested use of time: one two-hour meeting in the working groups. Two meetings
4. Working groups deliver their contributions to the editors in the resource group in the resource group. In addition, the editors will need time to go through and work
who process the material and prepare a meeting in the resource group. on the contributions from the working groups.
5. On the basis of the suggestions received, the resource group chooses some
concrete ideas from the check lists and decides who is to be responsible for the Has the work uncovered a need for more competence in this area? If so, it is impor-
various initiatives. tant that the school’s leadership is made aware of this and that relevant action is
6. The concrete ideas are presented and agreed in plenum. taken.
Suggested time used: a 2 hour meeting in the working groups. Two meetings in the PREVENTION
resource group. In addition, the editors will need some time to go through and work The school’s planning for bullying must also contain preventative initiatives. These are
on the suggestions from the working groups. initiatives which promote a positive learning environment where relationships bet-
ween people form a protection against bullying. The work to build up this type of
SOLVING PROBLEMS WHEN BULLYING OCCURS environment requires a continual effort among the pupils and the adults. It includes
The school’s planning for bullying must include good procedures for problem solving routines, ways of working, knowledge and attitudes. Even though the pupils should
when bullying occurs. Everyone in the organisation should be familiar with these pro- be brought into this work, it is the adults who have the responsibility to develop such
cedures and be obliged to follow them. Written procedures are important, but how an environment. To do this, there needs to be common understanding throughout
they are followed up is even more important. The first case of bullying to be dealt the school and some initiatives involving the whole school need to be carried out.
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The template includes nine areas for creating the kind of environment which allows CONTINUITY
positive learning and growing conditions for pupils. This part of the plan deals in par- If the school’s efforts against bullying are to be reliable, the work must be continuous.
ticular with the work of individual adults and touches on understanding and develo- There needs to be a chain of responsibility and responsible individuals who can, if
ping the teacher role. To develop a common understanding, it is important that both necessary, revise the plan.
teachers and assistants in school and after school clubs discuss their understanding We recommend the following:
and experience in the working groups. We recommend the following way of working: 1. The resource group suggests a chain of responsibility, as well as suggesting a
time and individuals to revise the plan.
1. The resource group goes through the suggested statements in the template 2. The staff are informed of the decisions.
under each of the nine headings. It is, of course, possible to add others, but we
would warn against having too many. These statements form the basis of the When the plan has been written, the editor writes a foreword. The plan is sent for
analysis and reflection in the working groups. comment to the parents’ representative body in the school, the pupil council and the
2. Working groups consider each statement in turn in the following way: trade unions in the school. Comments from this round are dealt with in the resource
a) Think about the statement individually and note down how you understand group. After this the plan is agreed in the school’s highest decision making body,
it. Think: What does this statement mean for me in carrying out my job? Use whatever form this takes.
bullet points. Suggest an initiative or action which should apply to the whole
school to ensure this area is dealt with. The plan is given out to all staff and is sent to the parents’ representative body and
b) Share with others in the group (don’t comment on each other’s the pupil council. All parents in the school are informed about the plan. The subject
understanding). teams or year group teams need to go through the plan to discuss how the various
c) Use discussion in the group to reach a common understanding. This is written initiatives are to be implemented into everyday activity. If the written plan is to
down and delivered to the editors in the resource group. This should become a living document, it needs to be high in the consciousness of all the staff.
preferably be in one sentence. Then agree on one suggested initiative or
activity which is then also written down and delivered to the editors in the If a positive learning environment for all pupils is to be a reality, it is not enough for
resource group. the staff to be involved in the plan. The pupils must also be involved, both in preven-
3. The editors collect in the suggestions from the working groups and formulate tion and discovery of bullying. From the areas sketched in the plan, the pupils can
these contributions as a common understanding, with between 1-3 discuss how they can contribute to making a positive learning environment using the
suggestions for activities. different headings.
4. These are presented to the resource group who can add comments or accept
the suggestions. Then the material is sent out to the working groups for final TEMPLATE FOR THE ACTION PLAN
agreement. The agreed understanding and the concrete activities are then We have designed a template for schools to use when developing their action plan
written into the action plan. against bullying. This is intended to aid the work of the school. In the first part of this
document, we went through the process for working with the template. In the follo-
Suggested use of time: 4 two-hour meetings in the working groups (first meeting wing section, we present the actual template. The resource group and working
deals with areas 1 and 2, the second meeting with areas 3 and 4, the third meeting groups work from the template. As the work progresses, the school fills in the proce-
with areas 5 and 6, and the fourth meeting with areas 7-9). Two meetings in the dures, initiatives and understandings so the written document is created through the
resource group. In addtion, the editors will need some time to go through the contri- process. To help this work, a number of explanations are written in small italics. These
butions from the working groups. can be deleted as the school fills in the content.
Has the work uncovered a need for more competence in this area? If so, it is impor-
tant that the school’s leadership is made aware of this and that relevant action is
taken.
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ACTION PLAN
AGAINST
BULLYING
(NAME OF SCHOOL)
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Foreword by
the headteacher
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Contents
BULLYING, DEFINITION AND AIMS FOR THE SCHOOL’S WORK
AGAINST BULLYING
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The school’s work against
bullying
Aim: All pupils have the right to experience a safe and
positive learning environment, which is free from
bullying at school
‘By bullying or teasing, we mean physical and/or mental aggression towards a victim, The school’s work against bullying is described in the school’s Action Plan.
carried out by individuals or groups. Bullying assumes an unequal relationship of The plan builds on four principles:
strength between the victim and the bully and episodes which are repeated over • Discovering bullying
time.’ • Solving individual cases of bullying
• Prevention
(Roland and Sørensen Vaaland, in ‘Zero, Teachers’ Guide’, 2003 ). • Continuity in the work
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1. Discovering bullying
Aim: To discover bullying which happens in or around
school
The school’s procedures for regular initiatives designed to discover any bullying of or 1.2 DUTY AND SUPERVISION
among pupils.
Who has responsibility for what in this context? Relevant actors may include: school Check list for duty and supervision routines: (In addition to the points suggested, the
leadership, teachers, assistants, other employees, pupils and parents. resource group can add others. These are considered by the working groups and put
into concrete form as described. The working groups report back to the resource group
which writes the agreed procedures into the plan)
1.1 ANNUAL SURVEY OF THE LEVEL OF BULLYING IN THE SCHOOL
1. Everyone on duty wears a reflective vest which make them visible in the
Procedures for the annual survey: (suggested by the resource group, then considered by playground and outdoor areas.
the working groups in the way described. Working groups report back to resource group • Further concrete ideas:
which writes the agreed procedures into the plan) • Responsibility:
Responsibility for carrying out and following up on the annual survey: (suggested by 2. The school has an area which is ‘secure’. There is always an adult present here.
the resource group, then considered by the working groups in the way described. All pupils know about this.
Working groups then report back to the resource group which writes who is responsible • Further ideas:
into the plan) • Responsibility:
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1.3 COMMUNICATION, TEACHER – PUPIL – PARENT 1.4 IF BULLYING IS SUSPECTED
Check list: The individual pupil’s learning environment as the starting point for disco- Procedures when bullying is suspected: (In addition to the points suggested, the
vering any bullying that may occur: (As well as the four points suggested, the resource resource group can suggest others. They are then discussed in the working groups and
group can suggest others. These are considered by the working groups and decided on agreed according to the process described The working groups report back to the
in the way described. The working groups then report back to the resource group which resource group, which write the agreed procedures into the plan)
writes the agreed procedures into the plan)
1. Gathering information by observation
1. Bullying is discussed in all the regular interviews the teacher has with pupils • Further ideas:
and parents. • Responsibility:
• Further ideas:
• Responsibility: 2. Gathering information by talking to the suspected victim
• Further ideas:
2. Bullying is discussed in all regular interviews with pupils • Responsibility:
• Further ideas:
• Responsibility:
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2. Stopping Bullying
Aim: The school takes the responsibility and
initiative to stop bullying. This is done is such
a way that it prevents future bullying
in the school
The school’s shared strategy should ensure that any teacher or parent who takes up • Further detail:
any bullying case knows it will be taken seriously and acted upon according to the • Responsibilitites:
guidelines agreed
4. Follow-up meeting with the victim
• Further details:
2.1. THE SCHOOL’S PROCEDURES WHEN BULLYING IS REPORTED OR • Responsibility:
DISCOVERED
5. Follow-up conversation with the bullies
The school’s procedures in a case of bullying are: (these are suggestions for considera- • Further details:
tion by the resource group and then the working groups as described) • Responsibility:
1. Investigations to secure factual information 6. Conversation with the parents of the victim
• Details: • Further details:
• Responsibility: • Responsibility:
2. First conversation with the victim according to the procedures set out in the 7. Conversation with the parents of the bullies
Zero Teacher’s Guide • Further details:
• Further details: • Responsibility:
• Responsibility:
3. First conversation with the bully or bullies according to the procedures set out
in the Zero Teacher’s Guide
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2.2 COOPERATION WITH OTHER PARTIES WHEN BULLYING OCCURS
Relevant parties outside school are: (suggested by the resource group, then considered
by the working groups in the way described. Working groups report back to the resour-
ce group which writes the agreed responsibilities into the plan)
Procedures for cooperation with parties outside school: (suggested by the resource
group, then considered by the working groups in the way described. Working groups
report back to the resource group which writes the agreed responsibilities into the plan)
Responsibility for following up the procedures: (suggested by the resource group, then
considered by the working groups in the way described. Working groups report back to
the resource group which writes the names/roles of those responsible into the plan)
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2.3 WORK AFTER A CASE OF BULLYING – PUPIL-BASED WORK 2.4 WORK AFTER A CASE OF BULLYING – ORGANISATIONAL WORK/
LEARNING
After a case of bullying has been solved, or action has been taken to change the
situation, it is necessary to work strategically in relation to the different parties: the Solving individual problems and working with bullying that has occured, can reveal
victim, the bullies and witnesses/audience. The aim of this work is to prevent any of weaknesses in the system. These need to be dealt with to prevent further bullying. It
the parties falling into the same roles again later. is therefore important that after each case of bullying, there is an evaluation where
the leadership, together with relevant parties, discuss what the organisation can
learn from this case, with the aim of preventing bullying in future.
Procedures for post-bullying work with individual pupils and classes/groups:
(suggested by the resource group, then considered by the working groups in the way
described. Working groups report back to the resource group which writes the agreed Procedures for working after bullying– with the focus on the organisation: (suggested
responsibilities into the plan) by the resource group, discussed by the working groups as described. The working
groups report back to the resource group, which writes the agreed procedures into the
plan)
Responsibility for the work: (suggested by the resource group, then considered by the
working groups in the way described. Working groups report back to the resource 1. Going through the case with a focus on which parts of the organisation or
group, which writes the names/roles of those responsible into the plan) routines did not work well enough.
• Further details:
• Responsibility:
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3. PREVENTION
Aim: All pupils will have access to a positive learning
environment
The teacher is a prominent adult who the pupil can rely on The teacher shows clear leadership in such a way that the class or group is experien-
ced by all pupils as a secure environment
This means: (is formulated first by the working groups according to the procedure des-
cribed, is then sent to the resource group which works on the material received until This means: (is formulated first by the working groups according to the procedure des-
they reach a consensus for the whole staff. This is written into the plan) cribed, is then sent to the resource group which works on the material received until
they reach a consensus for the whole staff. This is written into the plan)
Initiatives the school will start to help teachers continually build better relationships
with individual pupils to ensure these are of a high quality: (chosen by the resource Initiatives the school will start to help teachers build better relationships with the
group from suggestions made by the working groups) class/group and to ensure these are of high quality: (chosen by the resource group
from suggestions received from the working groups)
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Literature which addresses the importance of
teacher-pupil and teacher-class relationships:
(replace the Norwegian literature with relevant literature in your own language)
Berger, A-H. (2000). Som elevene ser det: hva får elevene til å bråke eller lære? (As the Ogden, T. (2002. Klasse- og undervisningsledelse. (Managing Classes and Learning).
Pupils See it: What Makes Pupils Cause Trouble or Learn) Oslo: Cappelen Akademisk. Bedre skole småskriftserie nr. 6. Oslo: Bedre Skole.
Fuglestad, O. L. (1993). Samspel og motspell. (Together or Apart). Oslo: Samlaget. Roland E. (1998). Elevkollektivet. (Pupils as a Group). Stavanger: Rebell forlag.
Gordon, T. (1979). Snakk med oss lærer. (Talk to us, teacher). Oslo: Dreyer. Roland, E. & Vaaland, G.S. (1996). Mobbing – en lærerveiledning (Bullying – a Guide for
Teachers) Oslo: Norsk Læremiddelsenter. (2003) Zero
ero, Teachers’ Guide t o the Zer
Zero
o
Juul, J. & Jensen, H. (2003). Fra lydighet til ansvarlighet: pedagogisk relasjonskompetan- Anti-bullying
Anti-bullying Progr
Programme
amme . Stavanger. Centre for behavioural research.
se. (From Obedience to Responsibility: Building Relationships in Education). Oslo:
Pedagogisk forum. Schmuck, R. & Schmuck, P. (1992). Livet i klasserommet (Life in the Classroom). new
edition. Oslo: Cappelen forlag.
Molnar, A. (1993). Skolen og problemelevene. (The School and Problem Pupils). Oslo:
Universitetsforlaget. Slåttøy, A. (2002). Problematferd i klasserommet.(Problem Behaviour in the Classroom.)
Oslo: Cappelen Akademiske forlag.
Nordahl, T. (2002). Eleven som aktør. (The Pupil as Protagonist). Oslo:
Universitetsforlaget. Solli, K. A. (1993). Elever i konflikt: Samspillbrudd og atferdsproblemer i skolen. (Pupils in
Conflict: Breakdown in Social Interaction and Behaviour Problems in School). Oslo:
Nordahl, T. & Sørlie, M-A. (1997) Elever som viser problematferd i skolen – pedagogiske Universitetsforlaget.
utfordringer. Pupils who show problem behaviour in school in I.M. Helgeland (ed.).
Utfordrende ungdom i skolen. (Challenging Teenagers in School). Revised edition. Oslo: Westblad-Dicks, M. (2002). Å håndtere livet i skolen. Det gode møtet mellom lærere,
Kommuneforlaget. elever og foreldre. (Living Life in Schools: Successful Interaction between Teachers, Pupils
and Parents) Oslo: Kommuneforlaget.
Ogden T. (2001). Sosial kompetanse og problematferd i skolen: kompetanseutviklende
og problemløsende arbeid i skolen. (Social Competence and Problem Behaviour in
School: Developing Competence and Solving Problems in School). Oslo: Gyldendal, aka-
demisk.
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3.3 RELATIONSHIPS, PUPIL - PUPIL Literature about the importance of good relationships
between pupils
The pupils in the class take care of one another and want everyone to feel safe.
(replace the Norwegian literature with relevant literature in your own language)
This means: (is formulated first by the working groups according to the procedure des-
cribed, then sent to the resource group which works on the material received until they Brunland, O. A. & Eikbu, K. T.(1992). Tren opp motet. (Getting Brave). Oslo:
reach a consensus for the whole staff. This is written into the plan) Universitetsforlaget
Munthe, E., Auestad, K., Midthassel, S., Roland, K., Midthassel, U.V. & Hetland, I. (1996).
Mobbing, Elevrådets idéperm (Bullying: Idea Book for Pupil Councils). Oslo: Norsk
Læremiddelsenter . (2003). Elevrådets idéhefte mot mobbing (Pupil Council’s Idea
Book Against Bullying). Stavanger. Senter for atferdsforskning.
Schmuck, R. & Schmuck, P. (1992). Livet i klasserommet (Life in the Classroom), new edi-
tion Oslo: Cappelen forlag.
Westblad-Dicks, M. (2002). Å håndtere livet i skolen. Det gode møtet mellom lærere,
elever og foreldre (Living Life in Schools: Successful Interaction between Teachers, Pupils
and Parents). Oslo: Kommuneforlaget.
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3.4 RELATIONSHIPS, TEACHER – PARENTS/GUARDIANS 3.5 THE SCHOOL’S COOPERATION WITH HOME
Relationships between the teacher and the parents of the individual pupil should The school has an open and active cooperation with parents and guardians as a
show respect, trust and willingness to cooperate group
This means: (is formulated first by the working groups according to the procedure des- This means: (is formulated first by the working groups according to the procedure des-
cribed, then sent to the resource group which works on the material received until they cribed, then sent to the resource group which works on the material received until they
reach a consensus for the whole staff. This is written into the plan) reach a consensus for the whole staff. This is written into the plan)
Initiatives at the school for helping teachers build good relationships with parents The school’s initiatives to help cooperation with home are of high quality and contri-
and guardians are continuous and of high quality: (chosen by the resource group from bute in the best possible way to the development of good learning environments for
suggestions made by the working groups) pupils: (chosen by the resource group from suggestions made by the working groups)
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Literature which considers the importance of good 3.6 STARTING AT SCHOOL
relationships between home and school: Starting at school should be a predictable, safe experience which is positive for all
pupils
(replace the Norwegian literature with relevant literature in your own language)
This means: (is formulated first by the working groups according to the procedure des-
Andersen, J. (1995). Foreldresamtaler: En innføring. (Individual Meetings with Parents. cribed, then sent to the resource group which works on the material received until they
An Introduction) . Oslo: Pedagogisk forum. reach a consensus for the whole staff. This is written into the plan)
Andersen, J. (1996). Mer foreldresamarbeid (More Parent Cooperation). Oslo: Initiatives in the school to ensure a good start for every individual pupil: (chosen by
Pedagogisk Forum. the resource group from suggestions made by the working groups)
Roland, E. (1996). Mobbing, håndbok til foreldre (Bullying: A Handbook for Parents). The school’s initiatives to ensure a good start each year for groups/classes: (chosen by
Stavanger: Rebell forlag. the resource group from the suggestions made by the working groups)
Westblad-Dicks, M. (2002). Å håndtere livet i skolen. Det gode møtet mellom lærere,
elever og foreldre (Living Life in Schools: Successful Interaction between Teachers, Pupils
and Parents). Oslo: Kommuneforlaget.
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3.8 TRANSITIONS FROM NURSERY/PRE-SCHOOL TO SCHOOL AND BETWE-
EN SCHOOLS
This means: (is formulated first by the working groups according to the procedure des-
cribed, then sent to the resource group which works on the material received until they
reach a consensus for the whole staff. This is written into the plan)
The school’s initiatives to secure good transitions for each individual pupil: (chosen by
the resource group from suggestions made by the working groups)
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Literature which considers the importance of good 3.9 THE SAFETY OF AREAS SUCH AS PLAYGROUNDS, TOILETS, GYM AREAS,
AFTER-SCHOOL CLUBS AND ROUTES TO SCHOOL
transitions and a good start of year:
(replace the Norwegian literature with relevant literature in your own language) The school has procedures and checklists which ensure that playgrounds, toilets, gym
areas, after-school clubs and school routes are experienced as safe places to be.
Roland, E. (1998). Elevkollektivet (Pupils as a Group). Stavanger: Rebell forlag.
This means: (is formulated first by the working groups according to the procedure des-
cribed, then sent to the resource group which works on the material received until they
reach a consensus for the whole staff. This is written into the plan)
Initiatives the school implements to ensure safe playgrounds, safe toilets, safe gym
areas and safe school routes for pupils as individuals: (chosen by the resource group
from suggestions made by the working groups)
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4.2 ANNUAL INITIATIVES IN THE SCHOOL CALENDAR
4. Continuity To ensure continuity in initiatives for preventing and discovering bullying, certain
regular initiatives are planned into the school’s annual calendar.
Aim: The school’s work with preventing, An overview is drawn up to show the school year and who is responsible for carrying
discovering and stopping bullying out the different initiatives: (suggested by the resource group, discussed by the working
groups as described above. Working groups report back to the resource group who write
takes place continually the agreed procedure into the plan)
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CENTRE FOR BEHAVIOURAL RESEARCH
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