Precision 15 7520 Laptop Owners Manual en Us
Precision 15 7520 Laptop Owners Manual en Us
Precision 15 7520 Laptop Owners Manual en Us
Owner's Manual
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
2018 - 10
Rev. A03
Contents
Contents 3
Installing the WLAN Card.......................................................................................................................................... 21
Solid State Drive — optional ..........................................................................................................................................21
Removing the M.2 Solid State Drive -SSD module................................................................................................ 21
Installing the M.2 SSD module................................................................................................................................. 22
Coin-cell battery...............................................................................................................................................................22
Removing the coin cell battery.................................................................................................................................22
Installing the coin cell battery................................................................................................................................... 23
Power connector port..................................................................................................................................................... 23
Removing the power connector port...................................................................................................................... 23
Installing the power connector port.........................................................................................................................24
Palm rest........................................................................................................................................................................... 24
Removing the palmrest............................................................................................................................................. 24
Installing the palmrest................................................................................................................................................26
Speaker............................................................................................................................................................................. 26
Removing the speakers ............................................................................................................................................26
Installing the speakers................................................................................................................................................27
Input-Output board.......................................................................................................................................................... 27
Removing the left Input-Output -IO board ............................................................................................................ 27
Installing the left IO board ........................................................................................................................................28
Removing the right Input-Output - IO board ........................................................................................................ 28
Installing the right IO board ..................................................................................................................................... 29
Heat sink .......................................................................................................................................................................... 30
Removing the heat sink assembly............................................................................................................................30
Installing the heat sink assembly..............................................................................................................................30
Graphics card.................................................................................................................................................................... 31
Removing the graphic card........................................................................................................................................31
Installing the graphic card.......................................................................................................................................... 31
System board....................................................................................................................................................................32
Removing the system board.....................................................................................................................................32
Installing the system board....................................................................................................................................... 33
Fingerprint reader............................................................................................................................................................ 34
Removing the fingerprint reader.............................................................................................................................. 34
Installing the fingerprint reader................................................................................................................................ 35
Touchpad...........................................................................................................................................................................36
Removing the touchpad ...........................................................................................................................................36
Installing the touchpad.............................................................................................................................................. 36
Display assembly...............................................................................................................................................................37
Removing the display assembly................................................................................................................................37
Installing the display assembly..................................................................................................................................38
Power switch board.........................................................................................................................................................39
Removing the power switch board..........................................................................................................................39
Installing the power switch board............................................................................................................................ 40
ExpressCard Reader........................................................................................................................................................ 40
Removing the expresscard....................................................................................................................................... 40
Installing the expresscard...........................................................................................................................................41
USB board......................................................................................................................................................................... 41
Removing the USB board......................................................................................................................................... 42
4 Contents
Installing the USB board............................................................................................................................................42
Display bezel..................................................................................................................................................................... 43
Removing the display bezel.......................................................................................................................................43
Installing the display bezel.........................................................................................................................................43
Display panel..................................................................................................................................................................... 44
Removing the display panel...................................................................................................................................... 44
Installing the display panel.........................................................................................................................................45
Removing the display panel...................................................................................................................................... 46
Installing the display panel.........................................................................................................................................48
Display bracket................................................................................................................................................................. 48
Removing the display bracket.................................................................................................................................. 48
Installing the display bracket.....................................................................................................................................49
Display hinges................................................................................................................................................................... 49
Removing the display hinge...................................................................................................................................... 49
Installing the display hinge........................................................................................................................................ 50
eDP cable...........................................................................................................................................................................51
Removing the eDP cable........................................................................................................................................... 51
Installing the eDP cable............................................................................................................................................. 52
Camera.............................................................................................................................................................................. 52
Removing the camera............................................................................................................................................... 52
Installing the camera..................................................................................................................................................53
Display cover.................................................................................................................................................................... 53
Replacing the display cover...................................................................................................................................... 53
4 System specifications..................................................................................................................................60
System information..........................................................................................................................................................60
Processor...........................................................................................................................................................................61
Memory..............................................................................................................................................................................61
Video.................................................................................................................................................................................. 61
Audio..................................................................................................................................................................................62
Communication................................................................................................................................................................ 62
Expansion bus...................................................................................................................................................................62
Ports and connectors...................................................................................................................................................... 62
Display............................................................................................................................................................................... 63
Contents 5
Keyboard........................................................................................................................................................................... 63
Touchpad...........................................................................................................................................................................64
Camera.............................................................................................................................................................................. 64
Storage..............................................................................................................................................................................64
Battery.............................................................................................................................................................................. 65
AC adpter..........................................................................................................................................................................65
Contactless smart card................................................................................................................................................... 66
Physical dimension...........................................................................................................................................................66
Environmental...................................................................................................................................................................66
5 System setup...............................................................................................................................................68
Boot menu........................................................................................................................................................................ 68
Navigation keys................................................................................................................................................................ 68
System setup options......................................................................................................................................................69
General screen options..............................................................................................................................................69
System Configuration screen options......................................................................................................................70
Video screen options................................................................................................................................................. 72
Security screen options.............................................................................................................................................72
Secure Boot screen options......................................................................................................................................74
Intel Software Guard Extensions screen options................................................................................................... 75
Performance screen options.....................................................................................................................................75
Power Management screen options........................................................................................................................76
POST Behavior screen options.................................................................................................................................77
Manageability screen options................................................................................................................................... 78
Virtualization support screen options...................................................................................................................... 79
Wireless screen options.............................................................................................................................................79
Maintenance screen options.....................................................................................................................................79
System Log screen options...................................................................................................................................... 80
Updating the BIOS in Windows .................................................................................................................................... 80
System and setup password........................................................................................................................................... 81
Assigning a system setup password.........................................................................................................................81
Deleting or changing an existing system setup password..................................................................................... 81
6 Troubleshooting........................................................................................................................................... 83
Enhanced Pre-Boot System Assessment — ePSA diagnostics................................................................................ 83
Running the ePSA Diagnostics.................................................................................................................................83
Diagnostic LED................................................................................................................................................................. 84
Battery status lights.........................................................................................................................................................84
Real Time Clock reset......................................................................................................................................................85
Testing memory using ePSA...........................................................................................................................................85
7 Contacting Dell............................................................................................................................................ 86
6 Contents
1
Working on your computer
Safety instructions
Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise
noted, each procedure included in this document assumes that the following conditions exist:
• You have read the safety information that shipped with your computer.
• A component can be replaced or, if purchased separately, installed by performing the removal procedure in the reverse order.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to the power source.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional
safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an
unpainted metal surface that is grounded to ground yourself before you touch the computer to perform any disassembly tasks.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its
edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have
connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the
cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a
cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
1 Click or tap .
NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not
automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to
turn them off.
CAUTION: If your computer has an RJ45 port, disconnect the network cable by first unplugging the cable from your
computer.
5 Disconnect your computer and all attached devices from their electrical outlets.
6 Open the display.
7 Press and hold the power button for few seconds, to ground the system board.
CAUTION: To guard against electrical shock unplug your computer from the electrical outlet before performing Step # 8.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an
unpainted metal surface at the same time as touching a connector on the back of the computer.
8 Remove any installed ExpressCards or Smart Cards from the appropriate slots.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries
designed for other Dell computers.
1 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
2 Connect any telephone or network cables to your computer.
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the
computer.
3 Connect your computer and all attached devices to their electrical outlets.
4 Turn on your computer.
• Phillips #0 screwdriver
• Phillips #1 screwdriver
• Plastic scribe
NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4
SD card
Removing SD card
1 Follow the procedure in Before working inside your computer.
2 Press in on the SD card to release it from the computer.
Installing SD card
1 Slide the SD card into its slot until it clicks into place.
2 Follow the procedure in After working inside your computer.
Battery cover
Removing the battery cover
1 Follow the procedure in Before working inside your computer.
2 To remove the battery cover:
a Slide the release latch towards the unlock icon to release the battery cover [1].
b Slide and lift the battery cover to remove it from the computer [2].
Battery
Lithium-ion battery precautions
CAUTION:
Hard drive
Removing the hard drive
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a battery cover
b battery
3 To remove hard drive:
a Remove the M3.0x3.0 screws that secure the hard drive to the computer [1].
b Lift the hard drive latch to release the hard drive [2].
c Slide and lift the hard drive from the computer [3].
NOTE: Ensure that you fold the keyboard data cable in perfect alignment.
6 Affix the tape on the keyboard data cables.
7 Install the:
a hard drive
b battery
c battery cover
8 Follow the procedure in After working inside your computer.
Base cover
Removing the base cover
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a battery cover
b battery
3 To remove base cover:
a Remove the M2.5X5.0 screws that secure the base cover to the computer [1].
b Slide and lift the base cover away from the computer [2].
SIM card
NOTE: During installation or removal of the SIM card, always ensure all data is backed up properly.
NOTE: During installation or removal of the SIM card, always ensure all data is backed up properly.
2 Install the:
a base cover
b battery
c battery cover
3 Follow the procedure in After working inside your computer.
Memory modules
Removing the primary memory module
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a battery cover
b battery
c base cover
3 To remove primary memory module:
NOTE: Installing one or three memory modules leads to system performance issues.
2 Press the clips to secure the memory module to the system board.
3 Install the:
a base cover
b battery
c battery cover
4 Follow the procedure in After working inside your computer.
WWAN card
Removing Wireless Wide Area Network - WWAN card
NOTE: Depending on the configuration you choose, you may or may not have WWAN card.
WLAN card
Removing the Wireless Local Area Network - WLAN card
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a battery cover
b battery
c base cover
3 To remove the WLAN card from the computer:
a Remove the M2.0x3.0 screw that secures the WLAN card to the computer [1].
b Remove the shield that secures the antenna cables [2].
c Disconnect and un-route the antenna cables connected to the WLAN card and remove the WLAN card from the computer [3,4].
Coin-cell battery
Removing the coin cell battery
1 Follow the procedures in Before working inside your computer.
2 Remove the:
a battery cover
b battery
c base cover
3 To remove coin cell battery:
a Disconnect the coin cell battery cable from the computer [1].
b Pry and lift the coin cell battery from the computer [2].
NOTE: Ensure that the coin cell battery cable does not protrude outside its compartment.
3 Install the:
a base cover
b battery
c battery cover
4 Follow the procedure in After working inside your computer.
Palm rest
Removing the palmrest
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a battery cover
b battery
c base cover
d hard drive
e keyboard
3 Remove the 15 screws (M2.5x5.0, M2.0x8.0, M2.0x3.0) at the bottom of the computer which secure the palmrest to the computer .
Speaker
Removing the speakers
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a battery cover
b battery
c base cover
d hard drive
e keyboard
f palmrest
3 To remove the speaker:
a Disconnect the speaker cable from the system board [1].
b Unroute the speaker cable and remove the cable from the routing tabs.
c Lift the speakers, along with the speaker cable and remove it away from the computer [2].
Input-Output board
Removing the left Input-Output -IO board
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a battery cover
b battery
c base cover
d hard drive
e keyboard
f palmrest
NOTE: Remove the screws that secure the heat sink to the system board in the order stamped onto the heat sink next
to the screws [1, 2, 3, 4, 5, 6, 7, 8].
c Peel off the tape on the heat sink assembly.
d Lift and remove the heat sink assembly from the computer [4].
NOTE: Tighten the screws on the system board in the order stamped onto the heat sink next to the screws [1, 2, 3, 4, 5, 6,
7, 8].
4 Connect the fan cables to the system board.
5 Install the:
a palmrest
b keyboard
c hard drive
d base cover
Graphics card
Removing the graphic card
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a battery cover
b battery
c base cover
d hard drive
e keyboard
f palmrest
g heat sink
3 To remove the graphic card:
a Remove the M2.0x3.0 screws that secure the graphic card to the computer [1].
b Remove the graphic card from the computer [2].
System board
Removing the system board
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a SD card
b battery cover
c battery
d base cover
e hard drive
f keyboard
g hard drive cable
h secondary memory
i primary memory
j WLAN card
k WWAN card
l M.2 SSD card
m graphic card
n power connector port
o palmrest
p I/O board (left)
q I/O board (right)
r heat sink
3 To disconnect and remove the eDP cable:
a Remove the M2.5x5.0 screw that secure the shield to the system board [1].
b Lift the metal shield away from the eDP cable [2].
c Disconnect the eDP cable [3].
d Lift the tab and disconnect the power connector cable [4].
Fingerprint reader
Removing the fingerprint reader
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a SD card
b battery cover
c battery
d base cover
e hard drive
f keyboard
g hard drive cable
h secondary memory
i primary memory
j WLAN card
k WWAN card
l M.2 SSD card
m graphic card
n power connector port
o palmrest
3 To remove fingerprint reader:
a Peel the adhesive tape that secures fingerprint reader [1].
b Remove and lift the M2.0X3 screws that secure metal bracket on the chassis [2].
c Disconnect the cable and lift the fingerprint reader from the chassis [3].
Display assembly
Removing the display assembly
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a battery cover
b battery
c base cover
d hard drive
e keyboard
f WLAN card
g WWAN card
h palmrest
3 To remove hinge cap:
a Remove the M2.5x4.0 screws that secure the hinge caps [1].
b Remove the hinge caps from the computer [2].
ExpressCard Reader
Removing the expresscard
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a battery cover
b battery
c base cover
d hard drive
e keyboard
USB board
Display bezel
Removing the display bezel
NOTE: For non touch systems perform following steps..
Display panel
Removing the display panel
NOTE: For non touch systems perform following step.
b Lift the display panel and turn the display panel over to access the eDP and display cables.
Display bracket
Display hinges
Removing the display hinge
NOTE: For non touch systems perform following steps.
eDP cable
Camera
Removing the camera
NOTE: For non touch systems perform following steps.
Display cover
Replacing the display cover
NOTE: For non touch systems perform following steps.
Topics:
• Power adapter
• Processors
• USB features
• HDMI 1.4
Power adapter
This laptop is shipped with 180 W power adapters.
WARNING: When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and then
pull firmly but gently to avoid damaging the cable.
WARNING: The power adapter works with electrical outlets worldwide. However, power connectors and power strips vary
among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may
cause fire or equipment damage.
Processors
Latitude 7520 is shipped with any of the following processors:
• Intel Core Xeon E3-1535M v6 (Quad Core Xeon 3.10GHz, 4.20GHz Turbo, 8MB 45W)
• Intel Core Xeon E3-1505M v6 (Quad Core Xeon 3.00GHz, 4.00GHz Turbo, 8MB 45W)
• Intel Core i7-7920HQ (Quad Core 3.10GHz, 4.10GHz Turbo, 8MB 45W)
• Intel Core i7-7820HQ (Quad Core 2.90GHz, 3.90GHz Turbo, 8MB 45W)
• Intel Core i7-7700HQ (Quad Core 2.80GHz, 3.80GHz Turbo, 6MB 45W)- non vPro
• Intel Core i5-7440HQ (Quad Core 2.80GHz, 3.80GHz Turbo, 6MB 45W)
• Intel Core i5-7300HQ (Quad Core 2.50GHz, 3.50GHz Turbo, 6MB 45W)
• Intel Core Xeon E3-1575M v5 (Quad Core Xeon 3.00GHz, 3.90GHz Turbo, 8MB 45W)
• Intel Core Xeon E3-1545M v5 (Quad Core Xeon 2.90GHz, 3.80GHz Turbo, 8MB 45W)
• Intel Core i7-6920HQ (Quad Core 2.90GHz, 3.80GHz Turbo, 8MB 45W)
• Intel Core i7-6820HQ (Quad Core 2.70GHz, 3.60GHz Turbo, 8MB 45W)
NOTE: The clock speed and performance varies depending on the workload and other variables.
NOTE: Windows 7 and 8 are not supported by systems with 7th generation processors
USB features
Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplified the connection between host computers and peripheral
devices like mice, keyboards, external drivers, and printers.
Let's take a quick look on the USB evolution referencing to the table below.
The topics below cover some of the most commonly asked questions regarding USB 3.0/USB 3.1 Gen 1.
USB 3.0/USB 3.1 Gen 1 achieves the much higher performance by the technical changes below:
• An additional physical bus that is added in parallel with the existing USB 2.0 bus (refer to the picture below).
• USB 2.0 previously had four wires (power, ground, and a pair for differential data); USB 3.0/USB 3.1 Gen 1 adds four more for two pairs
of differential signals (receive and transmit) for a combined total of eight connections in the connectors and cabling.
• USB 3.0/USB 3.1 Gen 1 utilizes the bidirectional data interface, rather than USB 2.0's half-duplex arrangement. This gives a 10-fold
increase in theoretical bandwidth.
With today's ever increasing demands placed on data transfers with high-definition video content, terabyte storage devices, high megapixel
count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the 480Mbps
theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) — the actual real-world maximum. Similarly, USB
3.0/USB 3.1 Gen 1 connections will never achieve 4.8Gbps. We will likely see a real-world maximum rate of 400MB/s with overheads. At this
speed, USB 3.0/USB 3.1 Gen 1 is a 10x improvement over USB 2.0.
Applications
USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB
video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine
that with 5-10 times the bandwidth available, USB video solutions should work that much better. Single-link DVI requires almost 2Gbps
throughput. Where 480Mbps was limiting, 5Gbps is more than promising. With its promised 4.8Gbps speed, the standard will find its way
into some products that previously weren't USB territory, like external RAID storage systems.
Listed below are some of the available SuperSpeed USB 3.0/USB 3.1 Gen 1 products:
Compatibility
The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all,
while USB 3.0/USB 3.1 Gen 1 specifies new physical connections and thus new cables to take advantage of the higher speed capability of
the new protocol, the connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as
before. Five new connections to carry receive and transmitted data independently are present on USB 3.0/USB 3.1 Gen 1 cables and only
come into contact when connected to a proper SuperSpeed USB connection.
Windows 8/10 will be bringing native support for USB 3.1 Gen 1 controllers. This is in contrast to previous versions of Windows, which
continue to require separate drivers for USB 3.0/USB 3.1 Gen 1 controllers.
Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent Service
Pack or update. It is not out of the question to think that following a successful release of USB 3.0/USB 3.1 Gen 1 support in Windows 7,
SuperSpeed support would trickle down to Vista. Microsoft has confirmed this by stating that most of their partners share the opinion that
Vista should also support USB 3.0/USB 3.1 Gen 1.
HDMI 1.4
This topic explains the HDMI 1.4 and its features along with the advantages.
HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an
interface between any compatible digital audio/video source, such as a DVD player, or A/V receiver and a compatible digital audio and/or
video monitor, such as a digital TV (DTV). The intended applications for HDMI TVs, and DVD players. The primary advantage is cable
reduction and content protection provisions. HDMI supports standard, enhanced, or high-definition video, plus multichannel digital audio on
a single cable.
NOTE: The HDMI 1.4 will provide 5.1 channel audio support.
Topics:
• System information
• Processor
• Memory
• Video
• Audio
• Communication
• Expansion bus
• Ports and connectors
• Display
• Keyboard
• Touchpad
• Camera
• Storage
• Battery
• AC adpter
• Contactless smart card
• Physical dimension
• Environmental
System information
Feature Specification
Interrupts
60 System specifications
Processor
Feature Specification
Processor type
• 6th generation Intel i7, Xeon processors (SkyLake)
• 7th generation Intel Core i5, i7 and Xeon processors (KabyLake)
Memory
Feature Specification
Speed
• 2400 MHz
• 2667 MHz (Non-ECC only)
Connectors 4
Capacity 8GB, 16 GB
Maximum memory
• 4 DIMM slots: up to 64GB DDR4 Non - ECC 2400MHz
• Up to 64GB DDR4 ECC DDR4 2400MHz
• Up to 32GB DDR4 2667MHz SuperSpeed memory
Video
Feature Specification
System specifications 61
Audio
Features Specification
Communication
Feature Specification
Expansion bus
Feature Specification
Bus Type PCI Express 1.0, 2.0 and 3.0, SATA 1.0A, 2.0 and 3.0, USB 2.0 and 3.0
62 System specifications
Micro Subscriber one
Identity Module
(Micro SIM) port
Display
Features Specification
Type
• FHD (1920 x 1080)
• UHD (3840 x 2160)
Dimensions:
Height 193.59 mm (7.62 inches)
Maximum resolution
• FHD (1920 x 1080)
• UHD (3840 x 2160)
Maximum
Brightness • 15.6" FHD TN Anti-Glare LED-backlit —220 nits
• 15.6" UltraSharp™ FHD IPS Wide View Anti-Glare LED-backlit —300 nits
• 15.6" UltraSharp™ FHD IPS Touch Wide View LED-backlit—350 nits
• 15.6" UltraSharp™ UHD IGZO Wide View Anti-Glare LED-backlit—300 nits
Refresh rate 60 Hz
Minimum viewing
angles:
Horizontal
• FHD (40/80/80)
• UHD (80)
Vertical
• FHD (10/80/80)
• UHD (80)
Keyboard
Features Specification
System specifications 63
Number of keys
• United States: 103 keys
• United Kingdom: 104 keys
• Brazil: 106 keys
• Japan: 107 keys
Layout QWERTY/AZERTY/Kanji
Touchpad
Features Specification
X/Y position
resolution • X: 41.27+-4.13 counts/mm
• Y: 38.75+-3.88 counts/mm
• 1048/984 cpi
Camera
Features Specification
Diagonal 74 degrees
Storage
Features Specification
Storage:
• SATA 1 (1.5 Gb/s)
• SATA 2 (3.0 Gb/s)
• SATA 3 (6 Gb/s)
• PCIe express
Options
• 500GB 2.5" 7mm SATA (7200 RPM) Hard Drive
• 1TB 2.5" 7mm SATA (7200 RPM) Hard Drive
• 2TB 2.5" 7mm SATA (5400 RPM) Hard Drive
• 256GB 2.5" 7mm SATA Solid State Drive Class 20
• 360GB 2.5" 7mm SATA Solid State Drive Class 20
• 512GB 2.5" 7mm SATA Solid State Drive Class 20
• 512GB 2.5" 7mm SATA SED Solid State Drive Class 20
64 System specifications
• 1TB 2.5" 7mm SATA Solid State Drive Class 20
• M.2 PCIe 256GB SSD Class 40
• M.2 PCIe 512GB SSD Class 40
• M.2 PCIe 512GB SED SSD Class 40
• M.2 PCIe 1TB SSD Class 40
• M.2 PCIe 2TB SSD Class 40
• M.2 PCIe 512GB SSD Class 50
• M.2 PCIe 1TB SSD Class 50
• M.2 PCIe 2TB SSD Class 50
Battery
Features Specification
Life span
• 300 discharge/charge cycles
• 1000 discharge/charge cycles (LCL)
Temperature range:
Operating
• Charge: 0°C to 50°C (32°F to 158°F)
• Discharge: 0°C to 70°C (32°F to 122°F)
AC adpter
Features Specification
Input frequency 50 Hz to 60 Hz
System specifications 65
Height 30 mm (1.18 inches)
Temperature range:
Supported Smart
Cards and • ISO14443A — 160 kbps, 212 kbps, 424 kbps, and 848 kbps
technologies • ISO14443B — 160 kbps, 212 kbps, 424 kbps, and 848 kbps
• ISO15693
• HID iClass
• FIPS201
• NXP Desfire
Physical dimension
Feature Specification
Dimensions
Height (inches/mm)
Environmental
Feature Specification
Temperature range:
Relative humidity
(maximum):
66 System specifications
Storage 20% to 80% (non-condensing)
Maximum vibration:
Maximum shock:
Operating 40 G +/- 5% with pulse duration of 2 msec +/-10% (equivalent to 51 cm/sec [20 in/sec])
Storage 105 G +/- 5% with pulse duration of 2 msec +/-10% (equivalent to 127 cm/sec [50 in/sec])
Maximum Altitude:
System specifications 67
5
System setup
System setup enables you to manage your notebook hardware and specify BIOS level options. From the System setup, you can:
Topics:
• Boot menu
• Navigation keys
• System setup options
• Updating the BIOS in Windows
• System and setup password
Boot menu
Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics
and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.
This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system. Using the boot
menu does not make any changes to the boot order stored in the BIOS.
The options are:
• UEFI Boot:
– Windows Boot Manager
• Other Options:
– BIOS Setup
– BIOS Flash Update
– Diagnostics
– Change Boot Mode Settings
Navigation keys
NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the
system.
Keys Navigation
Up arrow Moves to the previous field.
Enter Selects a value in the selected field (if applicable) or follow the link in the field.
68 System setup
Keys Navigation
Spacebar Expands or collapses a drop-down list, if applicable.
Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message
that prompts you to save any unsaved changes and restarts the system.
Option Description
System Information This section lists the primary hardware features of your computer.
• System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date,
Manufacture Date, and the Express Service Code.
• Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode,
Memory Technology, DIMM ASize, DIMM B Size, DIMM CSize, DIMM D Size,
• Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum
Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor L3 Cache, HT Capable, and 64-Bit
Technology.
• Device Information: Displays Primary Hard Drive, SATA-0, M.2 PCIe SSD-0, Dock eSATA Device, LOM MAC
Address, Passthrough MAc address, Video Controller, dGPU video controller, Video BIOS Version, Video
Memory, Panel Type, Native Resolution, Audio Controller, Wi-Fi Device, Cellular Device, Bluetooth Device.
Battery Information Displays the battery status and the type of AC adapter connected to the computer.
Boot Sequence Allows you to change the order in which the computer attempts to find an operating system.
Advanced Boot This option allows you the legacy option ROMs to load. By default, the Enable Legacy Option ROMs is enabled.
Options
• Enable Attempt Legacy Boot
System setup 69
Option Description
• Never
• Disabled
• Enabled
• Enabled w/PXE: This option is enabled by default.
Parallel Port Allows you to configure the parallel port on the docking station. The options are:
• Disabled
• AT: This option is enabled by default.
• PS2
• ECP
Serial Port Allows you to configure the integrated serial port. The options are:
• Disabled
• COM1: This option is selected by default.
• COM2
• COM3
• COM4
SATA Operation Allows you to configure the internal SATA hard-drive controller. The options are:
• Disabled
• AHCI
• RAID On: This option is enabled by default.
Drives Allows you to configure the SATA drives on board. All drives are enabled by default. The options are:
• SATA-0
• SATA-1
• M.2 PCI-e SSD-0
• SATA-3
SMART Reporting This field controls whether hard drive errors for integrated drives are reported during system startup. This
technology is part of the SMART (Self Monitoring Analysis and Reporting Technology) specification. This option is
disabled by default.
This field configures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any
type of USB Mass Storage Devices (HDD, memory key, floppy).
70 System setup
Option Description
If USB port is enabled, device attached to this port is enabled and available for OS.
If USB port is disabled, the OS cannot see any device attached to this port.
Others:
NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.
USB PowerShare This field configures the USB PowerShare feature behavior. This option allows you to charge external devices using
the stored system battery power through the USB PowerShare port (disabled by default)..
Audio This field enables or disables the integrated audio controller. By default, the Enable Audio option is selected. The
options are:
Keyboard This field lets you choose the operating mode of the keyboard illumination feature. The keyboard brightness level
Illumination can be set from 0% to 100%. The options are:
Keyboard Backlight The Keyboard Backlight with AC option does not affect the main keyboard illumination feature. Keyboard
with AC Illumination will continue to support the various illumination levels. This field has an effect when the backlight is
enabled (selected by default).
Keyboard Backlight The Keyboard Backlight Time-out dims out with AC option. The main keyboard illumination feature is not affected.
Timeout on AC Keyboard Illumination will continue to support the various illumination levels. This field has an effect when the
backlight is enabled.
• 5 sec
• 10 sec (selected by default)
• 15 sec
• 30 sec
• 1 min
• 5 min
• 15 min
System setup 71
Option Description
• never
Touchscreen Controls whether the touch screen is enabled or disabled (enabled by default).
Keyboard Backlight The Keyboard Backlight Time-out dims out with Battery option. The main keyboard illumination feature is not
Timeout on Battery affected. Keyboard Illumination will continue to support the various illumination levels. This field has an effect when
the backlight is enabled.
• 5 sec
• 10 sec (selected by default)
• 15 sec
• 30 sec
• 1 min
• 5 min
• 15 min
• never
Unobtrusive Mode This option, when enabled, pressing Fn+F7 turns off all light and sound emissions in the system. To resume normal
operation, press Fn+F7 again. This option is disabled by default.
Switchable
Graphics • Enable Switchable Graphics (selected by default)
• Enable Dock Display Port (selected by default)
• Discrete Graphics Controller Direct Output Mode
NOTE: The video setting will be visible only when a video card is installed into the system.
72 System setup
Option Description
NOTE: You must set the admin password before you set the system or hard drive password. Deleting the
admin password automatically deletes the system password and the hard drive password.
System Password Allows you to set, change or delete the system password.
Internal HDD-2 Allows you to set, change, or delete the administrator password.
Password
NOTE: Successful password changes take effect immediately.
Strong Password Allows you to enforce the option to always set strong passwords.
Default Setting: Enable Strong Password is not selected.
NOTE: If Strong Password is enabled, Admin and System passwords must contain at least one uppercase
character, one lowercase character and be at least 8 characters long.
Password Allows you to specify the minimum and max password lengths of Administrator and System passwords.
Configuration
• minimum -4(by default, if you want to change you can increase the number)
• maximum -32 ( you can decrease the number)
Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they
are set. The options are:
• Disabled
• Reboot bypass
Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is
set.
Default setting: Allow Non-Admin Password Changes is selected.
Non-Admin Setup Allows you to determine whether changes to the setup options are allowed when an Administrator Password is set.
Changes If disabled the setup options are locked by the admin password.
UEFI Capsule Allows you to enable or disable. This option controls whether this system allows BIOS updated via UEFI capsule
Firmware Updates update packages. The options are:
TPM 1.2/2.0 Allows you to enable the Trusted Platform Module (TPM) during POST. The options are:
Security
• TPM On (selected by default)
• Clear (option is disabled)
System setup 73
Option Description
• PPI Bypass for Enabled Commands (selected by default)
• PPI Bypass for Disabled Commands
• Disabled
• Enabled
• Attestation enable (selected by default)
• Key storage enable (selected by default)
• SHA-256 (selected by default)
NOTE: To upgrade or downgrade TPM1.2/2.0, download the TPM wrapper tool (software).
Computrace Allows you to activate or disable the optional Computrace software The options are:
• Deactivate
• Disable
• Activate (selected by default)
NOTE: The Activate and Disable options will permanently activate or disable the feature and no further
changes will be allowed
CPU XD Support Allows you to enable the Execute Disable mode of the processor.
Enable CPU XD Support (default)
OROM Keyboard Allows you to set an option to enter the Option ROM Configuration screens using hotkeys during boot. The options
Access are:
• Enable
• One Time Enable
• Disable
Admin Setup Allows you to prevent users from entering Setup when an Administrator password is set.
Lockout Default Setting: Disabled
• Disabled
• Enabled
Expert Key Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom
Management Mode option is disabled by default. The options are:
• PK—enabled by default
74 System setup
Option Description
• KEK
• db
• dbx
If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are:
NOTE: If you disable the Custom Mode, all the changes made are erased and the keys restore to default
settings.
• Disabled
• Enabled
• Software controlled (default)
Enclave Memory This option sets SGX Enclave Reserve Memory Size. The options are:
Size
• 32 MB
• 64 MB
• 128 MB (default)
Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature.
System setup 75
Option Description
Default setting: The option is enabled.
C-States Control Allows you to enable or disable the additional processor sleep states.
• C states
Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor.
Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are:
• Disabled
• Every Day
• Weekdays
• Select Days
USB Wake Support Allows you to enable USB devices to wake the system from Standby.
NOTE: This feature is only functional when the AC power adapter is connected. If the AC power adapter
is removed during Standby, the system setup removes power from all the USB ports to conserve battery
power.
Wireless Radio Allows you to enable or disable the feature that automatically switches from wired or wireless networks without
Control depending on the physical connection.
76 System setup
Option Description
• Control WLAN Radio
• Control WWAN Radio
Wake on LAN/ Allows you to enable or disable the feature that powers on the computer from the Off state when triggered by a
WLAN LAN signal.
• Disabled
• LAN Only
• WLAN Only
• LAN or WLAN
Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day. After you
enable this option, your system runs only in battery even if the AC is attached.
Advanced Battery This option enables you to maximize the battery health. By enabling this option, your system uses the standard
Charge charging algorithm and other techniques, during the non-work hours to improve the battery health.
Configuration
Primary Battery Allows you to select the charging mode for the battery. The options are:
Charge
Configuration • Adaptive (default)
• Standard — Fully charges your battery at a standard rate.
• ExpressCharge — The battery charges over a shorter period of time using Dell’s fast charging technology. This
option is enabled by default.
• Primarily AC use
• Custom
If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the
Advanced Battery Charge Configuration option.
Type-C connector
power • 7.5 Watts(selected by default)
• 15 Watts
Keypad Allows you to choose one of two methods to enable the keypad that is embedded in the internal keyboard.
(Embedded)
• Fn Key Only: This option is enabled by default.
• By Numlock
System setup 77
Option Description
NOTE: When setup is running, this option has no effect. Setup works in Fn Key Only mode.
Mouse/Touchpad Allows you to define how the system handles mouse and touch pad input. The options are:
• Serial Mouse
• PS2 Mouse
• Touchpad/PS-2 Mouse: This option is enabled by default.
Numlock Enable Allows you to enable the Numlock option when the computer boots.
Enable Network. This option is enabled by default.
Fn Key Emulation Allows you to set the option where the Scroll Lock key is used to simulate the Fn key feature.
Enable Fn Key Emulation (default)
Fn Lock Options Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard
and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these
keys. The available options are:
Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are:
• Minimal (default)
• Thorough
• Auto
Extended BIOS Allows you to create an additional preboot delay. The options are:
POST Time
• 0 seconds. This option is enabled by default.
• 5 seconds
• 10 seconds
Full Screen Log Allows you to specify whether the Full Screen Log (disabled by default).
78 System setup
Virtualization support screen options
Option Description
Virtualization Allows you to enable or disable the Intel Virtualization Technology.
Enable Intel Virtualization Technology (default).
VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided
by Intel® Virtualization technology for direct I/O.
Enable VT for Direct I/O - enabled by default.
Trusted Execution This option specifies whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware
capabilities provided by Intel Trusted Execution Technology. The TPM Virtualization Technology, and Virtualization
technology for direct I/O must be enabled to use this feature.
Trusted Execution
• WWAN
• GPS (on WWAN Module)
• WLAN
• Bluetooth
NOTE: For WLAN and WiGig enable or disable controls are tied together and they cannot be enabled or
disabled independently.
Wireless Device Allows you to enable or disable the internal wireless devices.
Enable
• WWAN/GPS
• WLAN
• Bluetooth
Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.
BIOS Downgrade This controls flashing of the system firmware to previous revisions.
System setup 79
Option Description
Data Wipe This field allows users to erase the data securely from all internal storage devices. The following is list of devices
affected:
BIOS Recovery This field allows you to recover from certain corrupted BIOS conditions from a recover file on the user primary hard
drive or an external USB key.
Thermal Events Allows you to view and clear the System Setup (Thermal) events.
Power Events Allows you to view and clear the System Setup (Power) events.
80 System setup
12 Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
Setup password Password that you must enter to access and make changes to the
BIOS settings of your computer.
You can create a system password and a setup password to secure your computer.
CAUTION: The password features provide a basic level of security for the data on your computer.
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.
1 In the System BIOS or System Setup screen, select Security and press Enter.
The Security screen is displayed.
2 Select System/Admin Password and create a password in the Enter the new password field.
Use the following guidelines to assign the system password:
• A password can have up to 32 characters.
• The password can contain the numbers 0 through 9.
• Only lower case letters are valid, upper case letters are not allowed.
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
3 Type the system password that you entered earlier in the Confirm new password field and click OK.
4 Press Esc and a message prompts you to save the changes.
5 Press Y to save the changes.
The computer reboots.
1 In the System BIOS or System Setup screen, select System Security and press Enter.
The System Security screen is displayed.
2 In the System Security screen, verify that Password Status is Unlocked.
3 Select System Password, alter or delete the existing system password and press Enter or Tab.
4 Select Setup Password, alter or delete the existing setup password and press Enter or Tab.
System setup 81
NOTE: If you change the System and/or Setup password, re-enter the new password when prompted. If you delete the
System and/or Setup password, confirm the deletion when prompted.
5 Press Esc and a message prompts you to save the changes.
6 Press Y to save the changes and exit from System Setup.
The computer reboot.
82 System setup
6
Troubleshooting
Enhanced Pre-Boot System Assessment — ePSA
diagnostics
The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the
BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device
groups allowing you to:
CAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid
results or error messages.
NOTE: Some tests for specific devices require user interaction. Always ensure that you are present at the computer terminal
when the diagnostic tests are performed.
NOTE: The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The
diagnostics starts running the tests on all the detected devices.
4 Press the arrow in the lower-right corner to go to the page listing.
The detected items are listed and tested.
5 To run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test.
6 Select the device from the left pane and click Run Tests.
7 If there are any issues, error codes are displayed.
Note the error code and contact Dell.
or
8 Shut down the computer.
9 Press and hold the Fn key, while pressing the power button, and then release both.
10 Repeat steps 3–7 above.
Troubleshooting 83
Diagnostic LED
This section details the diagnostic features of the battery LED in a notebook.
Instead of beep codes errors are indicated via the bicolor Battery Charge LED. A specific blink pattern is followed by flashing a pattern of
flashes in amber, followed by white. The pattern then repeats.
NOTE: The diagnostic pattern will consist of a two digit number being represented by a first group of LED blinks (1 through 9) in
amber, followed by a 1.5 second pause with the LED off, and then a second group of LED blinks (1 through 9) in white. This is
then followed by a three second pause, with the LED off, before repeating over again. Each LED blink takes 0.5 seconds.
The system will not shutdown when displaying the Diagnostic Error Codes. Diagnostic Error Codes will always supersede any other use of
the LED. For instance, on Notebooks, battery codes for Low Battery or Battery Failure situations will not be displayed when Diagnostic
Error Codes are being displayed:
2 2 system board, BIOS ROM system board, covers BIOS corruption or ROM error
Alternately blinking An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop. Re-plug battery connector,
amber light and replace battery if the issue reoccurs.
white light
Alternately blinking Temporary battery failure with AC adapter present. Re-plug battery connector, replace battery if the issue
amber light with reoccurs.
steady white light
Constantly blinking Fatal battery failure with AC adapter present. Fetal battery, replace the battery.
amber light
84 Troubleshooting
Real Time Clock reset
The Real Time Clock (RTC) reset function allows you to recover your Dell system from No POST/No Boot/No Power situations. To initiate
the RTC reset on the system make sure system is in a power-off state and is connected to power source . Press and hold the power button
for 25 seconds and then release the power button. Go to how to reset real time clock.
NOTE: If AC power is disconnected from the system during the process or the power button is held longer than 40 seconds, the
RTC reset process is aborted.
The RTC reset will reset the BIOS to Defaults, un-provision Intel vPro and reset the system date and time. The following items are
unaffected by the RTC reset:
• Service Tag
• Asset Tag
• Ownership Tag
• Admin Password
• System Password
• HDD Password
• TPM on and Active
• Key Databases
• System Logs
The following items may or may not reset based on your custom BIOS setting selections:
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the login screen/desktop
screen. Turn off the computer and try again.
If the memory test results in 25 or less errors, then the RMT basic feature automatically fixes the issues. The test will indicate a pass result
since the defect(s) have been removed. If the memory test results in 26 - 50 errors, the RMT basic feature masks the defective memory
blocks and results in pass with no memory replacement requirement. If the memory test results in more than 50 errors, then the test is
stalled and the result indicates that memory module replacement is required.
Troubleshooting 85
7
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip,
bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1 Go to Dell.com/support.
2 Select your support category.
3 Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4 Select the appropriate service or support link based on your need.
86 Contacting Dell