Sustainable Facility Management Operational Strategies For Today 1st Edition Fennimore Solutions Manual

Sustainable Facility Management Operational Strategies for Today 1st Edition Fennimore Solutions Manual
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TABLE OF CONTENTS
Chapter 1 Facility Types and Management Methods 2
Chapter 2 Sustainable Maintenance Operations 5
Chapter 3 Outsourcing Services 8
Chapter 4 Financial Management and Control 10
Chapter 5 Construction Management and Sustainable Design 14
Chapter 6 Emergency Management, Fire Prevention, and Security 18
Chapter 7 Facility and Global Environmental Management 20
Chapter 8 Building Systems and Controls 22
Chapter 9 Major Building Equipment and Subsystems 23
Chapter 10 Energy Management and Renewable Energy 25
Chapter 11 Building Site and Interior Management 27
Chapter 12 Green Building Construction 32
Chapter 13 Strategic Planning and Project Financial Analysis 34

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Answers to Questions in Sustainable Facility Management

Chapter One
Facility or Property?
1. Apartment Building Property
Commercial Office Building Property
Bank Building Property
Courthouse Complex Facility
City Hall Facility
Army Base Facility
Residential Shopping Center Property
School District Facility
2. The quality of office buildings is defined by Class either A, B or C, or Sustainability
Certification Level.
3. The style of management where the manager actively participates in the ongoing work at a
facility is Hands On Management.
4. The style of management that requires the manager to constantly update their knowledge of
the workings of the facility through visiting the work areas and through visual observation is
MWBA.
5. The four LEED levels a building can achieve are Certified, Silver, Gold, and Platinum.
6. Culture of an organization affect the way a property or facility is managed.
7. The British refer to buildings and the interior spaces they provide as the Built Environment.
8. The Japanese refer to the continuous improvement process as Kaizen.
9. Non‐rentable space that is accessible by tenants is referred to as a building’s common area.
10. A person who performs lease negotiations and has a state issued real estate license is known
as a Property Manager.
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11. Knowing the provisions of the various leases that apply to the facility management operation
are important, because lease provisions are legally binding on the property.
12. List the sustainability job titles at large commercial properties and university facilities.
At a University
 Director of Sustainability and Energy Conservation
 Sustainability Manager
 Sustainability Analyst
Large Commercial Property
 Chief Sustainability Officer or Sustainability Manager
13. To be effective, before using the MWBA method a FM needs to develop a structured plan for
the walk and defining what is to be accomplished by the walk.
Essay Questions
1. You are a manager at a high rise office building of 25 stories. There are over 200 tenants
(companies and organizations) in the building. All leases state that you must provide an interior
temperature of 72 degrees plus or minus 2 degrees. How can the FM use the four elements of
TQM to meet the requirements of the lease, and to go beyond lease requirements? Is it is
always appropriate to provide a 72 degree space temperature?
The FM should survey the tenant to discover what the tenant wants and how the space is
actually used. There may be several areas where 72 degrees is unimportant to the tenant and
they may agree to allow temperatures to rise in these areas. Consequently there are areas
where the tenant might absolutely require 72 degrees (maybe for example, in conference
rooms). By adjusting to the tenant’s actual need, the building systems might be better able to
serve the building load.
2. For a FM at a school district, the cost of maintenance service was continually going up. The FM
wants to improve the maintenance staff’s efficiency. The staff has been operating in the
“janitorial mode” (as describe in the introduction) for many years. Discuss what the FM can do,
and how the FM should apply TQM to this situation. What problems may arise when the FM
tries to implement change?
The janitorial mode provides workers with limited skills. This means that outsourced service
personnel must be called in to fix and maintain the building’s equipment. Over time, with yearly
salary increases for the janitors, cost of labor for the janitorial job function has risen well above
market rates.
The FM in this situation should think benchmark other facility operations first. From
benchmarking results, the FM may then consider using outsourced service personnel for the
housekeeping/janitorial work, and hire in‐house Facility Maintenance Technicians for the more
3

Sustainable Facility Management Operational Strategies for Today 1st Edition Fennimore Solutions Manual
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costly maintenance tasks. An evaluation of the changes and a cost/benefit analysis should be
performed.
3. Why do some organizations have a manager whose job is dedicated to assuring sustainability,
rather than passing that responsibility to their FMs?
Having a person dedicated to sustainability allows the organization to hire someone with a
professional skill set who can implement a program that can be effective across the entire
organization. Having a Sustainability Manager will ensure this standardization. It will also
ensure that the overall goals of the organization are met.
4

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Chapter 1 Facility Types and Management Methods 2

Chapter 2 Sustainable Maintenance Operations 5

Chapter 3 Outsourcing Services 8

Chapter 4 Financial Management and Control 10

Chapter 5 Construction Management and Sustainable Design 14

Chapter 6 Emergency Management, Fire Prevention, and Security 18

Chapter 7 Facility and Global Environmental Management 20

Chapter 8 Building Systems and Controls 22

Chapter 9 Major Building Equipment and Subsystems 23

Chapter 10 Energy Management and Renewable Energy 25

Chapter 11 Building Site and Interior Management 27

Chapter 12 Green Building Construction 32

Chapter 13 Strategic Planning and Project Financial Analysis 34

This is sample only, Download all chapters at: AlibabaDownload.com

This is sample only, Download all chapters at: AlibabaDownload.com

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