YANFENG Supplier Standards Manual

Yanfeng Global Automotive Interiors
Global Supplier Standards Manual
Global
Supplier Standards Manual
YFAI-RM/PC-ST-08-01 / Rev 04 Page 1 of 42

(25-August-2017) Uncontrolled if printed
Table of Contents
Table of Contents ................................................................................................................................................................ 2
1.0 | PURPOSE / SCOPE / VISION / MISSION / VALUES ................................................................................................. 5
1.1 | Purpose ................................................................................................................................................. 5

1.2 | Scope..................................................................................................................................................... 5
1.3 | Vision / Mission / Values of Yanfeng Global Automotive Interiors ...................................................... 5
2.0 | GENERAL EXPECTATIONS....................................................................................................................................... 6
2.1 | General Terms and Conditions of Purchase ......................................................................................... 6

2.2 | Direct Materials Supplier Expectations................................................................................................. 6
2.2.1 | Supplier Sustainability ....................................................................................................................... 7
2.3 | Indirect Materials and Services Supplier Expectations ......................................................................... 8
2.4 | Injection Mold Tooling Supplier Expectations ...................................................................................... 8
2.5 | Supplier Risk Management Expectations ............................................................................................. 9
2.6 | Global Supplier Diversity and Business Development Expectations .................................................... 9
2.7 | Materials and Logistics (Supply Chain) Expectations .......................................................................... 10
2.7.1 | Electronic Commerce ................................................................................................................... 10
2.7.2 | Shipping ....................................................................................................................................... 11
2.7.2.1 | Warehouse and Inventory Requirements ................................................................................ 11
2.7.2.2 | Custom Brokers......................................................................................................................... 11
2.7.2.3 | International Shipment Documentation................................................................................... 11
2.7.2.4 | Valuation of Merchandise......................................................................................................... 11
2.7.2.5 | Harmonized Tariff Schedules Usage (HTSUS) ........................................................................... 11
2.7.2.6 | Country of Origin ...................................................................................................................... 11
2.7.3 | Shipping and Replenishment Performance ................................................................................. 12
2.7.3.1 | Forecast Expectations ............................................................................................................... 12
2.7.3.2 | Shipping & Delivery ................................................................................................................... 12
2.7.4 | Labeling Requirements ................................................................................................................ 12
2.7.5 | Discrepant Material Reports ........................................................................................................ 12
2.7.6 | Logistics Requirements ................................................................................................................ 14
2.7.6.1 | Packaging Slip Requirements .................................................................................................... 14
2.7.6.2 | Bill of Lading Requirements ...................................................................................................... 14
2.7.6.3 | Routing Instructions .................................................................................................................. 14
2.7.6.4 | Premium Freight / Expedites .................................................................................................... 14
2.7.7 | Cumulative Maintenance ............................................................................................................. 14
2.7.8 | Balance out and Claims Process .................................................................................................. 15
2.7.9 | Security ........................................................................................................................................ 15
2.7.10 | NAFTA and Trade Agreements................................................................................................... 15

2.7.11 | Packaging ................................................................................................................................... 15
3.0 | QUALITY EXPECTATIONS ...................................................................................................................................... 17
3.1.0 | Quality Management System Requirements ................................................................................... 17

3.2.0 | Supplier Assessment Survey (SAS) ................................................................................................... 18
3.3.0 | Advanced Product Quality Planning (APQP) .................................................................................... 19
3.3.1 | Program Management Requirements ......................................................................................... 19
3.3.2 | Engineering Requirements .......................................................................................................... 21
3.3.3 | Supplier Advanced Quality Planning / Supplier APQP ................................................................. 21
3.3.4 | Supplier Advanced Quality Planning Report ................................................................................ 21
3.3.5 | Run at Rate................................................................................................................................... 29
3.3.6 | Supplier Part Submission ............................................................................................................. 29
3.3.7 | Customer Specific Requirements................................................................................................. 30
3.3.8 | Sub-Supplier Management .......................................................................................................... 30
3.3.9 | Annual Validation Requirements ................................................................................................. 30
3.3.10 | Quality Document Retention ..................................................................................................... 31
3.3.11 | Traceability................................................................................................................................. 31
3.4.0 |Quality Performance Monitoring...................................................................................................... 31
3.4.1 | Launch Deliverables (0-0-100-100-90)......................................................................................... 31
3.4.2 | Production Quality Deliverables (PPM) ....................................................................................... 31
3.4.3 | Quality Improvement Plan ........................................................................................................... 32
3.5.0 | Supplier Problem Solving (SMRR / PRR process) ............................................................................. 32
3.5.1 | Supplier Claim (SMRR / PRR) ....................................................................................................... 32
3.5.2 | Supplier Claim Communication ................................................................................................... 33
3.5.3 | Supplier Respond (4D, 8D) Expectation ....................................................................................... 33
3.5.4 | Containment ................................................................................................................................ 34
3.5.4.1 | Level I Containment Expectations (CS 1: Controlled Shipping 1) ............................................. 34
3.5.4.2 | Level II Containment Expectations (CS 2: Controlled Shipping 2) ............................................ 35
3.5.5 | Supplier Chargeback .................................................................................................................... 35
3.5.6 | Escalation Process - Supplier Management Quality Review (MQR / Controlled Shipping) ......... 36
3.5.6.1 | Supplier Management Quality Review & New Business Hold Criteria ..................................... 36
3.5.6.2 | MQR (CS) Notice / MQR (CS) Review ........................................................................................ 37
3.5.6.3 | Corrective Action Review .......................................................................................................... 37
3.5.6.4 | Executive Level Supplier Management Quality Review - MQR3 / CS2 ..................................... 38
3.5.7 | Potential Product Safety Concern (PPSC) .................................................................................... 38
3.5.8 | Supplier Warranty ........................................................................................................................ 38
3.6.0 Supplier Request for Change .............................................................................................................. 38

4.0 | GLOBAL SUPPLIER SCORECARD AND AWARDS ................................................................................................ 40
4.1 | Supplier Scorecard .............................................................................................................................. 40

4.2 | Supplier Annual Award ....................................................................................................................... 40
ABBREVIATIONS ............................................................................................................................................................. 42

1.0 | PURPOSE / SCOPE / VISION / MISSION / VALUES
1.1 | Purpose
▪ The purpose of the Global Supplier Standards Manual is to communicate Yanfeng Global
Automotive Interiors (YFAI) requirements to our suppliers. YFAI expects this manual to
provide the foundation for our working relationship with our Suppliers.
▪ It is the expectation of YFAI that all suppliers of Direct Materials comply with all of the
requirements documented in this manual. Organizations supplying goods (such as
components, bulk materials, and service parts) that are processed by YFAI and subsequently
become part of a vehicle are defined as Direct Materials suppliers.
▪ All suppliers of Indirect Materials and Services are expected to comply with all of the
requirements in section 2.3 | Indirect Materials and Services Supplier Expectations. Indirect
suppliers are defined as organizations providing goods and services (such as contract labor,
packaging, marketing materials, software, and travel services) in support of YFAI’s
production business. Services that affect customer specific requirements such as sub-
assembly, sequencing, sorting, rework, and calibration are subject to additional
requirements.
▪ Injection Mold tooling requirements affecting both tooling sources and direct material
suppliers are addressed separately in section 2.4| Injection Mold Tooling Supplier
Expectations.
▪ YFAI will strive for excellence through continuous improvement in the products and services
we receive through close working relationships with our suppliers. YFAI expects all suppliers
to provide Zero Defect material and services delivered on-time, and to strive for continuous
improvement in quality, delivery, service, innovation and competitiveness.
1.2 | Scope
▪ This manual applies globally to all Yanfeng Global Automotive Interiors Manufacturing and
Parts Distributions locations that are involved in the purchase of products and services for
use internally or resale.
▪ The Global Supplier Standards Manual was developed to present a minimum set of
requirements to current and potential suppliers. Requirements can differ based on applicable
Customer Specific Requirements.
▪ Where applicable, unique Asia & Pacific (AP) region specific requirements are listed at the
end of the sections.
▪ It is the supplier’s responsibility to check at regular intervals for updates to this manual at
www.yfai.com. All updates and changes will be communicated using the Supplier
Communications section in the Supplier section of the YFAI website.
1.3 | Vision / Mission / Values of Yanfeng Global Automotive Interiors
We have defined a bold vision for the business:
“Better life onboard through superior automotive interior solutions.”
To bring our vision to life, we’ve made it our mission to be our customers' preferred partner for
automotive interior solutions. We will do this through our global capabilities and partnerships,
imaginative and cost-effective innovations, and execution excellence.
The basis for our success will be our people–a committed global team with a passion for shaping
the future of the interiors industry and delivering sustainable, superior value.
2.0 | GENERAL EXPECTATIONS
2.1 | General Terms and Conditions of Purchase
The Terms and Conditions of Purchase (“Terms”) shall govern buyer’s purchase orders, delivery
releases and all future transactions with supplier. By accepting receipt of these terms without
objection, or by fulfilling our purchase order (“Order”) without objection, supplier declares its
agreement to their applicability for the purchase of goods and/or services (“Supplies”), including
service parts.
Buyer does not acknowledge any additional or different terms proposed by supplier, unless expressly
stated in the Order. When accepted, the Order supersedes all prior purchase orders, quotations,
proposals and other communications. The Terms can be found in their entirety at www.yfai.com.
2.2 | Direct Materials Supplier Expectations
YFAI expects to enhance our strategic advantage with our growing customer base by consistently
demonstrating a best cost position through a commitment to commercial openness, a competitive
cost structure, and a customer-oriented footprint throughout our supply chain. YFAI’s strength lies
in our approach to knowledge based sourcing: emphasis on continuous improvement and full
supplier engagement in the process, development of subject matter Procurement experts through
collaboration with supplier’s technical teams, and identification of innovative differentiators and
unique value that leverages both YFAI and supplier capabilities. Understanding YFAI and OEM
customer specific requirements and expectations is critical to our collective success.
YFAI’s primary procurement strategy utilizes a collaborative Materials Best Business Practice
(MBBP) approach with our supplier partners. MBBP involves a cross-functional team from both
organizations in development and maintenance of an optimal cost solution through continuous
improvement workshops, preferred engineering solutions, and related efforts that improve supplier’s
operational cost and create value for the supply chain. Suppliers are required to maintain
compliance to PACT (Partners Achieving Cost Targets) expectations if MBBP agreements are not
in place. For additional detail on MBBP and PACT expectations, please contact your respective
YFAI Commodity Manager.
When quoting, suppliers are expected to provide accurate and detailed cost breakdowns for piece
price and tooling. Timeliness and accuracy of responses for pursuit of programs, OEM business
awards, and engineering change quotes is monitored and impacts the supplier’s eligibility to receive
continued business opportunities. Additionally, a critical review and approval of the Supplier
Statement of Work (SSOW) is requested as well as the timely return of the signed award letter.
Projected production volumes and industry growth in various regions drives continued expectation
for detailed capacity planning addressing both equipment and resources. Each supplier is expected
to take proactive measures to ensure YFAI and customers are protected from quality and supply
chain issues due to poor capacity management. At a minimum, suppliers are required to review
capacity studies with their YFAI Commodity Managers on an annual basis.
Customer engagement is an important factor in our business success and future opportunities.
Suppliers are expected to interface with the YFAI team in a number of forums which may include:
Annual Business Reviews with a cross-functional Procurement team; launch readiness reviews with
program teams; proactive on-site supplier support at YFAI facilities throughout launch; post-launch
audits with Buyers and Continuous Improvement representatives. If an issue is identified, suppliers

are requested to escalate quickly to YFAI contacts and Procurement team to ensure awareness by
those impacted and necessary support is engaged in issue resolution.
Ongoing satisfaction with supplier performance, along with overall relationship and long term
strategy, is evaluated throughout the year, results communicated according to regional practices,
and excellence recognized annually through YFAI’s supplier awards process. Reference section 4.0
Global Supplier Scorecard and Annual Awards for additional details.
2.2.1 | Supplier Sustainability
YFAI respects the needs and concerns of the communities in which we live and work. Our products,
services, and manufacturing methods reflect this concern and our belief that what is good for the
environment is also good for YFAI.
Suppliers to YFAI shall comply with all applicable governmental regulations. These regulations relate
to the health and safety of the workers, environmental protection, use of toxic and hazardous
materials, and free trade. Suppliers must recognize that the applicable regulations might include
those in the country of manufacture, as well as the country of sale. Registration to ISO14001 is
strongly recommended.
YFAI and its suppliers are responsible for health and safety of their employees. Work processes and
policies must be designed and implemented to minimize risk. Suppliers must routinely review and
improve workplace conditions to ensure a safe and healthful workplace and report unsafe working
conditions anywhere in the world to supervisors and management.
YFAI values diversity and equal treatment within the workplace and is committed to providing an
environment that is free of harassment or any other behavior that diminishes a person's integrity and
self-esteem. Harassment or abuse in any form is not tolerated. We expect the same approach from
our supplier base.
Suppliers shall comply with the YFAI’s Code of Conduct or equivalent policy. Our Code of Conduct
provides guidance for ethical business conduct and serves as a foundation for our commitment to
integrity as a company. YFAI’s Code of Conduct can be found in its entirety at www.yfai.com.
Suppliers must demonstrate their level of compliance to these requirements by completing YFAI’s
on-line sustainability survey. The questionnaire contains questions related to human rights, working
conditions, employee safety, and environmental management. The resulting sustainability rating is
used for measuring sustainability activity within our supply base and as an input to the supplier
scorecard. The questionnaire is not applicable to Asia & Pacific suppliers.
Asia & Pacific region specific requirements:

Suppliers must obtain a final acceptance of environmental protection and fire safety plans from local
government. Assessment of Supplier Sustainability to the risk process suppliers is done by the third
party performing an onsite Sustainability audit regularly.
If the products provided by supplier involves the list of China Compulsory Certification, the supplier
must be certified by the third party. Supplier must recertify the products if the following changes (not
limited) took place: company title, manufacture location transfer, key sub-parts, materials, structure,
processes and sub-supplier. If the products provided by the supplier involve hazardous chemicals,
the supplier must obtain the government approval for production, sale, storage and transport.

2.3 | Indirect Materials and Services Supplier Expectations
This section details expectations for those organizations providing goods and services which will not
become part of a vehicle in support YFAI’s production business.
YFAI Indirect Procurement seeks to form strategic alliances with our key Indirect Material and
Services suppliers. A key strategic Indirect Supplier is defined as supplier who demonstrates
excellence and innovation in the products and/or services they provide, by increasing efficiencies,
reducing waste, improving communication, and adding overall value to the supply chain.
The YFAI collaborative supplier approach involves the following key elements:
Annual Business Review - YFAI invites key strategic Indirect suppliers to an Annual Business
Review in which the supplier’s performance is reviewed in a 360 degree feedback format. The
strategic supplier’s capabilities and future initiatives may also be presented at the Annual
Business Review for collaborative discussion.
Supplier Annual Award - YFAI Indirect Procurement may nominate a key strategic supplier who
has demonstrated excellence in support of the YFAI vision. Reference 4.2 Supplier Annual
Award for additional details.
Indirect Suppliers that affect customer requirements such as sub-assembly, sequencing, sorting,
rework, and calibration must also reference section 3.0 Quality Management System Requirements
for certification details.
2.4 | Injection Mold Tooling Supplier Expectations
All Tooling Suppliers, both domestic and offshore, that provide injection molds directly to YFAI must
adhere to applicable YFAI Global Injection Mold Tooling Standards. Additionally, domestic and
offshore tooling suppliers must adhere to applicable Tooling Responsibilities guides as detailed in
table shown on the following page.
▪ Domestic refers to the home Procurement Region (Asia Pacific (AP), Europe (EU), & North
America (NA))
▪ Offshore refers to regions beyond the home Procurement Region (AP, EU & NA)
▪ For further clarification, any Region can be a Domestic or Offshore Region. Example: If AP
purchases tools in AP and in EU, AP tooling suppliers and EU suppliers are Offshore
suppliers.
Part Suppliers (PS) to YFAI that manage the procurement and building of their own tools must also
meet applicable YFAI standards. For this purpose, YFAI provides the YFAI-PS Injection Mold
Tooling Responsibilities guide and the PS Injection Mold Tooling Standards document, which is a
subset of the tooling standards for YFAI managed molds.
Both YFAI and its Part Suppliers must adhere to the same applicable Injection Mold Gauge
Standards.
Tooling Responsibilities documents and Gauge Standards are posted under the Standard Formats
link on in the supplier section of the YFAI website; Tooling Standards can be obtained by
contacting responsible YFAI Procurement contact.
All suppliers are subject to tool audits by YFAI and its Customers.

Supplier Type Applicable Standards Applicable Guides

(applicable to EU & NA suppliers) (applicable to AP, EU & NA suppliers)
Tooling Supplier: Domestic YFAI Global Injection Mold YFAI Injection Mold Tooling
Tooling Standard Responsibilities
Injection Mold Gauge Standards

Tooling Supplier: Offshore YFAI Direct Offshore Injection
Mold Tooling Responsibilities
Part Suppliers YFAI-PS Injection Mold Tooling YFAI-PS Injection Mold Tooling
Standard Responsibilities
Injection Mold Gauge Standards
2.5 | Supplier Risk Management Expectations
YFAI views a supplier’s ongoing financial health as an important consideration for business award.
YFAI’s Risk Management team utilizes the 3PI rating tool by KPMG to evaluate a supplier’s
profitability, efficiency, liquidity and leverage. 3PI is a standardized, web-based application that is
recognized and accepted throughout the global automotive industry. Direct materials, tooling, and
capital equipment suppliers are required to maintain their own accounts and expected to submit
their financial data two (2) times per year using the rating tool in order to maintain their eligibility for
new business. This includes supplier’s fiscal year end results as well as six (6) month year-to-date
results. Each legal entity we procure from must have a rating or parental commitment on file. Rating
details are maintained in strict confidentiality by our Risk Management team. If you are a new
supplier to YFAI, please contact your Buyer to initiate an invitation to join YFAI’s 3PI network.
Additionally, suppliers are required to establish written contingency plans to support production in
the event of emergency such as utility interruptions, labor shortages, key equipment failures, or
supply chain risks.
2.6 | Global Supplier Diversity and Business Development Expectations
YFAI leadership and Global Procurement have released a Supplier Diversity policy that supports our
customers’ expectations and contributes to the overall growth and expansion of our business. The
policy states that ”diverse business concerns shall have equal opportunity to compete for contracts
or subcontracts held by YFAI and its operating units. Purchase of goods and services shall be made
from such concerns to the fullest extent possible, consistent with this policy, and the efficient
performance of our operations. YFAI will also assist in developing and strengthening diverse
businesses.”
YFAI’s execution of this policy ensures that our operating units encourage meaningful participation
of diverse-owned businesses, offer management and technical assistance where appropriate to
assist diverse-owned business concerns to become stronger suppliers in their area of expertise, and
expect all YFAI key suppliers to adopt similar initiatives.
A diverse business concern is defined as a company that is certified to be at least 51 percent owned,
managed and controlled by one or more minority persons, or non-minority women, or
veterans/disabled veterans, or a small business that conforms to guidelines established by the
United States Small Business Administration, or a historically underutilized population group

business based on local country definitions.
2.7 | Materials and Logistics (Supply Chain) Expectations
The Materials and Logistics (Supply Chain) organization at YFAI assures the on-time delivery of
component materials and shipment of finished goods at the lowest cost.
Continuous improvement in our global supply chain systems is, and will continue to be, a competitive
advantage for YFAI. This advantage is created through the engineering and design of Lean
Replenishment and Logistic Business processes, which are enabled through effective application of
Lean Technologies. To fully leverage the potential of these innovative systems and processes, the
knowledge and capabilities of our extended enterprise must be flexible and capable of meeting our
replenishment requirements.
Total Supply Chain Management is achieved through the execution of comprehensive, common
business processes and systems such as:
▪ IATF 16949 / ISO 9001 standards
▪ AIAG Materials Management Operating Guidelines
▪ YFAI Business Operating System (BOS)
The following are critical supply chain elements that must be in place to execute flawlessly:
▪ Communicate electronically between suppliers and customers
▪ Implement/Utilize Lean Manufacturing practices
▪ Analyze demand
▪ Understand and react to schedule variation week to week
▪ Reconcile cumulative customer receipts to shipments
▪ Compare demand to capacity
▪ Proactive communication through the supply chain when there are potential issues in
meeting demand requirements
▪ Ship according to the transportation routing instructions
▪ Respond to the Customer specified replenishment method(s) and establish
replenishment processes to assure on-time delivery from the extended supply chain
▪ Respond to “issue communication” tools (DMR, MQR, etc.)
▪ Development of team members which focuses on: process knowledge, technical
capability, problem solving skills, and leadership ability
▪ Implement repeatable processes that minimize human intervention, and audit them to
assure conformance (AIAG MMOG/LE is preferred, or equivalent)
▪ Identify and measure key metrics on a monthly basis, with an emphasis on corrective
action planning to address metrics that don’t meet goals
2.7.1 | Electronic Commerce
YFAI and our automotive customers require EDI (Electronic Data Interchange) to be utilized by all
suppliers throughout the Supply Chain. This includes the ability to receive releases and send
Advanced Shipping Notices. An advanced Shipping Notice (ASN) is the electronic transfer of
shipment data from a supplier to customer (YFAI).
All suppliers must develop a contingency plan for their primary EDI system. This allows us to keep
both product and information flowing if the primary system fails for any reason

2.7.2 | Shipping
Our goal is to ensure that the supply chain is aligned with YFAI’s procedures that cover adherence
to Customs Regulations. YFAI uses INCOTERMS; the agreed term is defined in the Award Letter
with reference to the supplier’s quote.
2.7.2.1 | Warehouse and Inventory Requirements
YFAI’s strategy is to utilize a regional warehouse/domestic pick-up point to manage and retain buffer
stock inventory for certain international supply chains. This practice minimizes the risk of an inventory
stock-out and supports our lean manufacturing initiatives,
2.7.2.2 | Custom Brokers
YFAI has designated Customs Brokers to clear shipments on our behalf. Suppliers must use the
designated broker according to the trade incoterm according to routing instructions set forth by YFAI
corporate offices.
2.7.2.3 | International Shipment Documentation
Suppliers are responsible for providing complete and accurate documentation for all international
shipments. Documents must be sent with each cross border shipment. Documents include, but are
not limited to, the Bill of Lading, Packing List, Commercial or Pro-Forma Invoice, and a Certificate of
Origin (NAFTA, FORM E or other as requested) where applicable. Incomplete or inaccurate
documents may delay the timely delivery of product to YFAI’s facility; therefore, failure to supply
complete and accurate documentation will result in a supplier DMR (Discrepant Material Report) and
a debit for the cost incurred in a delayed shipment.
2.7.2.4 | Valuation of Merchandise
Suppliers are responsible for stating the proper value of the product being shipped per the terms and
conditions of your contract with YFAI. Failure to do so may result in a DMR and subsequent DMR
debit charge.
2.7.2.5 | Harmonized Tariff Schedules Usage (HTSUS)
All suppliers are required to show the proper tariff classification on the commercial or pro forma
invoice. Specific details of the invoice to be agreed with the YFAI receiving plant’s financial
department or corporate office.
2.7.2.6 | Country of Origin
Definition:
The country where an item was manufactured, produced, grown or where substantial transformation
occurs. Specific rules of origin are used to prove that items qualify for reduced duties or duty free
treatment under trade agreements.
▪ Every article of foreign origin (or its container) shall be marked in accordance with the
regulations of the importing country.
▪ Prior to the shipment all suppliers shall send a manufacturers affidavit showing country of
origin to the destination country’s Customs and Logistics team or designated representative.

2.7.3 | Shipping and Replenishment Performance
The standard for YFAI suppliers is 100% on time arrival of all parts required by the YFAI
manufacturing site. This means shipping the correct quantity of the correct product to the correct
location according to the designated replenishment method. It is mandatory that the supplier contact
the YFAI plant immediately upon recognition of an issue if the release schedule cannot be met. The
supplier shall have a process in place to ensure that any potential problems that could impact the
YFAI operations are communicated as soon as they are identified. Differences shall be resolved with
appropriate YFAI contact prior to shipment time.
Suppliers are expected to receive forecasts and weekly releases electronically, and to process them
without manual entry. Reference the YFAI Electronic Commerce document for further details on
electronic transmissions.
2.7.3.1 | Forecast Expectations
The forecast will grant fabricated product (fab) and raw component (raw) authorizations per the
commercial terms between YFAI Procurement and the supplier. YFAI will grant the supplier a raw
and fab authorization in accordance to the authorization being provided by our customer. For
example, YFAI may grant 4 weeks raw and 2 weeks fab, for a total of 4 weeks (i.e. supplier is
authorized to convert 2 weeks of the raw, not carry an additional 4 weeks raw). This will be provided
to the suppliers via EDI in their releases. Certain commodities may be granted non-standard raw
and fab authorizations in their releases if prior agreement is reached with YFAI Procurement and
documented in associated award letter.
2.7.3.2 | Shipping & Delivery
Authorization to ship specific product will be communicated to the supplier through YFAI plant
designated replenishment method (MRP, Kanban, min/max, sequence). Within 90 days from SOP
YFAI will notify the supplier of the designated replenishment method. During launch or pre-
production, YFAI will use MRP or spot-buys.
2.7.4 | Labeling Requirements
The adherence to labeling requirements, as well as the packaging requirements stated within the
YFAI Supplier Statement of Work, is mandatory and will be continuously monitored. Non-compliance
to these instructions will be brought to your attention through the issuance of a DMR by the YFAI
receiving plant.
Suppliers must ensure that all materials shipped to YFAI are correctly labeled and that the labels are
properly attached. Label protection against moisture, weathering, abrasion, etc., may be required in
harsh environments and is encouraged wherever practical. Care must be taken to assure that labels
meet reflectivity and contrast requirements and can be scanned with contact and non-contact
devices.
It is the supplier’s responsibility to remove labels on returnable containers and affix a new label prior
to shipment.
2.7.5 | Discrepant Material Reports
A Discrepant Material Report (DMR) is issued when a shipment is received with one or more error
categories defined below and on the next page. Issues could occur at the header level, line item
level or both. DMR can be issued for delivery and/or information accuracy concerns.

Level Category Definition

Header Incomplete/Inaccurate International shipment where the commercial invoice is missing
Commercial Invoice info.
Header Late Shipment against Entire shipment arrives after scheduled window time and was
Defined Delivery Window not the fault of carrier delay
Header Missing Commercial International shipment that was missing a commercial invoice
Invoice
Header No ASN Supplier doesn't send an ASN for the entire shipment, or it
arrives later than the shipment. Should be used for suppliers that
are ASN capable or been told to be capable and have not
complied.
Header Purchase Order Wrong PO# shown on the packing slip or ASN.
Discrepancy
Header Wrong Ship-to Address Shipment that was sent to another Yanfeng (YF) facility first or
paperwork lists incorrect address. DMR is issued by YF facility
which ultimately receives it (NOT by the facility who received it
by mistake).
Header Incorrect Freight / Routing Shipment was delivered by the wrong carrier or through
Instruction incorrect consolidation point
Line ASN Qty. Different than Quantity on the ASN doesn't equal the printed quantity on the
Packing Slip delivery note. Not used for over or under shipments where a new
item is shipped that didn't have an ASN.
Line Box Qty. Different than Quantity in the box doesn't equal the printed quantity on the
Label label. Not used for over or under shipments where a new item is
shipped that didn't have an ASN.
Line Incomplete/Inaccurate Parts were shipped but not listed on the packing slip/ASN, or
Packing Slip there was missing/inaccurate data on the delivery note/ASN
Line Incorrect Part Number on Part number on the label doesn't match part number in the box
Label
Line Label Non-Conformance Label is not printed to Yanfeng (YF) standards, e.g. missing
barcode, missing part # or qty. info.
Line Late Shipment Against Item arrives after scheduled window time and was not the fault
Defined Delivery Window of carrier delay (could be applicable to one part that was thrown
on the second day's truck. Plant should not issue an under
shipment DMR when the first truck arrived w/o this part).
Line Non-conformance to Parts arrived in expendable when should have been in
Packaging Specification returnable pack. Parts arrived in wrong sized containers, etc.
Line Over shipment Supplier shipped more pieces than required in the release;
min/max; Kanban. Assumes the ASN showed this increased qty.
and matches the shipment.
Line Packing Slip Qty. Different Packing slip shows 40 pieces, box / label show different
than Label quantity.
Line Purchase Order Wrong PO# shown on the packing slip or ASN; wrong freight
Discrepancy terms used for shipment
Line Under shipment Supplier shipped less pieces than required in the release;
min/max; Kanban. Assumes the ASN showed this decreased
qty. and matches the shipment
Upon receipt of a DMR, the supplier is required to complete a 4D report within 24 hours, and an 8D
report (if required) by the specified due date. Unless otherwise directed by the YFAI Materials
contact, the supplier is expected to respond in using YFAI’s standard 8D Problem Analysis Report.
A supplier’s failure to respond to 4D or 8D requests by the specified deadline(s) affects their Supply
Chain rating on the Supplier Scorecard. If the supplier believes that the DMR is inaccurate or
unsubstantiated, the supplier may dispute the issue by contacting the YFAI material scheduler in
order to resolve the issue. All costs occurred due to corrective actions will be charged to the supplier
according to the time spent. YFAI will pass all costs related to the supplier if due to delivery delays,
short shipments, non-conforming material production, or YFAI or the customer is interrupted,
See Section 3.5.5 | Supplier Chargeback
2.7.6 | Logistics Requirements
YFAI expects our suppliers to share in the ownership of the shipping process to ensure products are
received in a timely and cost effective manner - essentially, at the right time, in the right container,
at the right shipping cost, to the right location. All shipments must be accompanied by appropriate
documentation. Documentation may include, but is not limited to, packing slip, bill of lading, NAFTA
certificates, commercial invoices, CMR (EU or suppliers from AP which are delivering to US, ratified
this convention) and hazardous materials information.
Below you will find supplier responsibilities necessary in order to fulfill our transportation
requirements.
2.7.6.1 | Packaging Slip Requirements
YFAI requires all suppliers to prepare their packing slip(s) in a standard format. Packaging slip must
be attached (glue or tape) to the packaging (pallet shipment). The packing slip must be in a
pouch/sleeve that protects it but also allows it to be removed by receiving plant.
2.7.6.2 | Bill of Lading Requirements
A separate bill of lading must be created for each ship-to location, even when shipping on the same
carrier.
2.7.6.3 | Routing Instructions
Where YFAI is responsible for paying freight charges, a routing instruction will be provided to the
supplier. The routing instruction will include at least one primary carrier and an expedited carrier,
and is issued by each YFAI receiving location.
2.7.6.4 | Premium Freight / Expedites
Any premium freight which results from a supplier event will be managed and paid for by the supplier.
YFAI will not take responsibility for the set-up, management, tracking or payment of a supplier-
caused premium freight event. The supplier will communicate to the plant all expedite information
and provide milestone updates to keep the plant informed on the arrival of the expedited
components. YFAI reserves the right to take-over the management of the premium freight event if
the supplier fails to communicate and effectively manage the event themselves. In these cases, the
supplier may be charged for YFAI’s time.
2.7.7 | Cumulative Maintenance
The generation, verification, tracking and reconciliation of cumulative receipts is the standard
requirement for Automotive Tier 1 suppliers, including YFAI. Cumulative receipts are a way to identify
the amount of product that is required to ship to your customer. YFAI expects the supplier to reconcile
cumulative figures upon receipt of each EDI release. Identifying and initiating the resolution process
for any discrepancies is the responsibility of the supplier.

2.7.8 | Balance out and Claims Process
YFAI believes that obsolete material claims can be avoided by minimizing lead times, strictly
adhering to production schedules, and properly managing inventory received by our suppliers. Most
obsolete material claims occur at the balance out of a product. Balance out is defined as end of
model year as well as current model engineering changes. Our goal at balance out is to have zero
obsolescence.
After receiving balance out notification, any supplier planning to produce a contractual minimum run
order which exceeds raw/fab authorization must first receive written approval from the YFAI supplier
scheduler. YFAI will only cover raw/fab authorizations unless written agreement from YFAI stating
otherwise.
2.7.9 | Security
YFAI is committed to ensuring the security of its supply chain. Security measures are set in place
with the primary goal of preserving the safety of our employees, protecting the physical property from
loss or damage, safeguarding the integrity of our intellectual property and preventing interruptions in
the manufacturing process. We expect the same approach to be taken by the supplier with whom
we conduct business: to make a commitment toward the common goal of creating a more secure
and efficient supply chain.
Suppliers should develop and implement a comprehensive security plan throughout their operations
and supply chain, following the recommendations outlined by U.S. Customs & Border Protection as
part the of Customs-Trade Partnership Against Terrorism (C-TPAT). All suppliers that ship across
an international border to an YFAI plant in North America will receive an annual Security Assessment
sent from our third party provider, Pinkerton. This assessment must be completed in order for YFAI
to complete a security risk assessment for our supply base and maintain compliance with its C-TPAT
certification.
2.7.10 | NAFTA and Trade Agreements
All suppliers of YFAI have responsibilities relative to NAFTA and other trade agreements. This is
true whether or not a supplier ships product cross border. Our goal is to ensure that suppliers are
aligned with the procedures of YFAI as we as a supply chain strive to adhere to Customs regulations.
As put forth in our global terms and conditions, each supplier to YFAI is responsible for complying
with all customs laws and regulations as they relate to their activity with YFAI.
2.7.11 | Packaging
Packaging is specified jointly (supplier and YFAI). The supplier shall develop and draft a packaging
proposal for the components within his scope of supply. The proposal shall combine optimal
packaging density, specific quality requirements as well as the racking / layout restrictions of the YF
facility. It must be submitted in writing to YFAI project team by using the Packaging Data Form /
Packaging Agreement Form / Packaging Approval Form. Project team authorizes the supplier to
procure packaging for tests/trials (if applicable) based on finalized form and approved quotation.
Supplier must to deliver the prototype packaging with initial part shipments. The supplier is not
authorized to procure production packaging until the form is approved and a purchase order
received. See Section 3.3.4 | Supplier Advanced Quality Planning Report, Item 9.

Cost of packaging material is to be included in the part piece price. This includes container cost,
amortization, bags, foils, protection, dunnage, etc. and must be indicated separately in the
corresponding part of the supplier logistic cost breakdown sheet. Any cost related to the packaging
process (handling, administration etc.) is NOT part of the specific packaging cost.
Specific questions related to materials and logistics requirements should be directed to the
supply chain representative at the YFAI receiving plant.

3.0 | QUALITY EXPECTATIONS
Supplier organizations can expect to interact with a broad range of corporate, program-specific, and
plant operational functions throughout our partnership. From a quality-specific perspective, suppliers
will interface primarily with Supplier Development, Advanced Supplier Quality, and Supplier Quality
resources. These functions work closely together to ensure capable suppliers are selected,
programs are executed flawlessly, and production performance is maintained.
Supplier Development Organization

Procurement (SD): Supplier Selection and
Evaluation
▪ Supplier Assessment and Certification
▪ Performance Monitoring
Advanced Supplier Quality (ASQE):
▪ Critical, Systemic Issue Management
Program
▪ Communication of Customer-Specific
Launch Requirements through SSOW
Phase
Plant Supplier Quality (SQE): ▪ Advanced Quality Planning Management
including Process Sign-Off Reviews and
▪ Issue Notification, Containment, and
PPAP Approval
Tracking through closure
Serial
▪ Issue Escalation through MQR Process Production
n
▪ Supplier Change Request Management and Post-
Launch PPAP approvals
3.1.0 | Quality Management System Requirements
The suppliers to YFAI shall ensure conformance of all products, process, and services to the
applicable statutory and regulatory requirements in the country of receipt, the country of shipment,
and the customer identified country of destination if one is provided.
All Direct Material suppliers and service suppliers that affect customer requirements are required to
demonstrate their commitment to quality through certification to the current edition of IATF 16949.
Suppliers that have not achieved certification to IATF 16949 must, at a minimum, demonstrate
conformity to ISO9001 by third party certification/registration through a certification body bearing the
accreditation mark of a recognized IAF MLA member and where the accreditation body’s main scope
includes management system certification to ISO/IEC 17021, unless otherwise specified by the
customer. Suppliers must also submit a formal plan to attain compliance to IATF 16949. Any
deviation from these requirements must be approved by the responsible YFAI Commodity and
Supplier Development Managers using the Supplier Certification Exemption form.
Indirect suppliers categorized as “Testing Services” are required to be certified according to latest
ISO/IEC17025 standard.
Indirect suppliers categorized as “Software Services” are required to be certified according to the
latest ISO/IEC 15504 standard.
Suppliers are required to submit updated copies of all certifications. Suppliers in North America and
Europe should submit their certification through the Taulia web service found under Important Links
in the supplier section of the YFAI website or submit copies of all certifications to the YFAI
Procurement contact. All renewal certificates must be submitted prior to the certificate’s expiration
date. Failure to submit certificates or valid compliance plans will have a negative impact on the
supplier’s scorecard and may jeopardize future business. YFAI reserves the right to audit
compliance to these standards at any time.


Certificates for the AP region are tracked by Supplier Development. The AP region does not utilize
Taulia. Suppliers are contacted 3 months prior to the expiry date, and certificates have to be
submitted as soon as it is available.
3.2.0 | Supplier Assessment Survey (SAS)
YFAI’s Supplier Assessment Survey (SAS) is used to determine the level of core competencies that
are understood and applied at Direct Material suppliers and to qualify those suppliers for future
business awards.
Supplier Development with input from key stakeholders determines the approach and scope for
assessments:
▪ An on-site assessment using the Supplier Assessment Survey Form is required for all new
YFAI Controlled Suppliers and for new locations of an YFAI-Controlled Supplier. YFAI
Controlled Suppliers are defined as organizations supplying product that is awarded solely
at YFAI’s discretion.
▪ Customer directed suppliers will be considered for review, assessment, or audit based on
the agreements with the customer and outlined in the SSOW. OEM Customer Directed
Suppliers are still required to meet all documentation requirements of the supplier standards
manual unless there is a signed agreement (SSOW) that states otherwise.
▪ A VDA 6.3 Potential Analysis may be conducted in place of the SAS when required or
recommended by YFAI customers.
▪ Existing suppliers will be considered for an on-site assessment based on commodity

strategies, annual spend, customer specific requirements, process/product complexity and
quality systems risk (i.e. ISO9001 only).
▪ An on-site audit is more likely for suppliers experiencing ongoing quality issues, high risk
launches, or new process technology.
▪ A VDA 6.3 Process Audit may be conducted based on supplier performance issues.
A self-assessment is typically requested prior to the audit to gather pertinent data for supplier
qualification and to identify evidence requirements for the on-site event. On-site assessments
include a review of quality system documents and records and plant floor verification.
Suppliers will be required to develop a Supplier Individual Development Plan (SIDP) if core
competencies do not meet rating expectations incorporated into the assessment document. Supplier
Development will monitor progress to improvement plan and conduct a verification audit to evaluate
evidence of implemented actions.
The SAS form is located in the supplier section of the YFAI website. The form should be referenced
for complete details on assessment method and scoring criteria.


In addition to the SAS, AP conducts other audits per chart below.
SUPPLIER ASSESSMENTS
Asia & Pacific
Assessment type Frequency Performed by:
Unannounced Inspection Not periodic Supplier Quality Engineer (SQE)
Annual Process Quality Audit Annual Supplier Quality Engineer (SQE)
Location Transferred Review Not periodic Supplier Quality Engineer (SQE)
Supplier New Factory Accreditation Review Not periodic Supplier Development Engineer (SDE)
Airbags Box Review Annual Supplier Development Engineer (SDE)
Special Process Audit Not periodic Supplier Quality Engineer (SQE)
3.3.0 | Advanced Product Quality Planning (APQP)
3.3.1 | Program Management Requirements
The YFAI Program Management requirements are as follows:
▪ Suppliers must comply with all program specific requirements as outlined in the associated
Supplier Statement of Work (SSOW)
▪ At a minimum, Suppliers must maintain a detailed project timeline and an open issues list
that are both current and accurate.
▪ Suppliers are required to engage with our Simultaneous Development Teams (SDT) at YFAI,
in support of launch activities that include but are not limited to the following:
 Supplier Kick-off Meetings
 Design Reviews
 Advance Quality Planning (AQP) Status Reviews
 Build Events in technical centers and at production plants (i.e. Emphasis Build,
Cubing Event)
 Color & Grain Harmony Event (at OEM and / or YFAI)
▪ Suppliers are required to support SDT launch activities such as the following at their own
facilities :
 Supplier Build Events
 Supplier Readiness Reviews
 Supplier Process Sign-Off Reviews
▪ Suppliers are also required to support Customer Specific Events and/or Audits (ex. VDA 6.3
Process Audit) as defined in the SSOW.

When a supplier is not design responsible, a Technical Agreement is released instead of a SSOW.

3.3.2 | Engineering Requirements
Engineering support for product feasibility, product design and tooling design / approval may be
required for a particular program. Suppliers will be expected to support design reviews and other
collaborative efforts to support low cost solutions for tools and products.
Data exchange to be agreed between YFAI Engineering and Supplier.
3.3.3 | Supplier Advanced Quality Planning / Supplier APQP
All parts require APQP tracking unless otherwise notified in writing by the assigned YFAI Advanced
Supplier Quality Engineer (ASQE). Program kick-off meetings are often held to further communicate
launch requirements. The Supplier Advanced Quality Engineer and/or Operations Program Buyer
are the main APQP contacts throughout the launch.
YFAI has developed a common global Product Realization Process (PRP), which provides a
consistent APQP process. Suppliers may also be required to provide unique customer specific
requirements and/or documents. If this is the case, the supplier shall be notified accordingly.
All pre-production parts must be marked / labeled with the YFAI part number and revision level as
indicated on the CAD model and / or drawing and Quality Level/Part History (where applicable)
based on the agreement with the YFAI Quality Contact. Pre-production parts that are shipped
without proper identification as stated above may be returned at the supplier’s expense.
It is expected that suppliers are conducting the APQP or similar process with their sub-tier supply
base. YFAI may request verification at any time.
All documents must be in English, unless otherwise specified by YFAI Quality Contact.
YFAI has developed a tool (Supplier Advanced Quality Planning Report) in order to provide a record
of the current status for each element of the APQP process, and to ensure that all outstanding issues
have been identified and allocated an owner for corrective action with a completion date.
The Supplier must report the status in accordance to the program milestones and/or as required by
the ASQE (Advanced Supplier Quality Engineer) at minimum on monthly basis.
3.3.4 | Supplier Advanced Quality Planning Report
Suppliers shall use the latest edition of AIAG APQP manual to ensure quality planning is
implemented in accordance with automotive industry standards. As stated in section 3.3.3, YFAI
has developed a standard APQP report for use with our supply base. The main elements,
definitions, and associated criteria can be found on following pages. The name of the APQP
elements or activities may differ based on regional and/or Customer Specific Requirements.

# APQP Element Description / Expectations / Targets
1 SSOW (DSKO), LON, TA Ensure that the supplier has the correct information to develop the
SSOW: Supplier Statement of Work product to achieve cost and quality objectives over the product life.
DSKO: Directed Supplier Kick Off
SSOW / Technical Agreement and Award Letter (LON) must be signed
LON: Letter of Nomination
by both parties (YFAI and Supplier)
TA: Technical Agreement
2 Tooling Kick-off & Purchase Ensure that the supplier has the necessary:
Order Cover - Purchase Order(s) to start to build tools, gauges, testing, PPAP start
and changes
- Cost Agreement for Proto, Pre-Serial, Serial Parts
- Ramp-up curve, part demands, delivery schedule
- Tooling Feasibility and Mold Flow Analysis to be submitted to YFAI
upon request
- Supplier is responsible for mold design according to the data released
by YFAI Product Engineer.
- Supplier must confirm gate locations with YFAI Product Engineer
Supplier is responsible to gain OEM CUSTOMER approval for gate
locations, parting lines
3 Drawing & Specification - Supplier understands design completely and potential control
Review & Quality Objectives characteristics are identified.
- Potential improvements and cost reduction opportunities are identified
- Agreement of all special characteristics:
• Critical Characteristic (CC/ ): any design characteristic for which
reasonably anticipated variation could impact, contribute or cause
non-compliance to any regulatory requirement or potential
degradation of occupant safety
• Significant Characteristic (SC/ ): any design characteristic for
which reasonably anticipated variation is likely to significantly
impact customer satisfaction with a product such as its fit, function,
mounting or appearance, or the ability to process or build the
product
• Initial Characteristic (IC/ ): design characteristic for which there
is little variation and requires only process performance studies
at initial/subsequent customer/ supplier part submission.
- Customer / Supplier drawings are distributed to supplier as controlled
document from YFAI Engineering System
- Supplier is responsible to maintain drawing revisions in their facility
4 Team Feasibility Commitment - Supplier agrees requirements can be manufactured to required quality
in serial conditions to the planned volume
- All important characteristics to be measured and monitored
appropriately
- Signed feasibility confirmation is required after each engineering
change
5 DVP & R (Design Verification - The Supplier is responsible for all lab testing as determined by the
Plan & Report) and PV Plan Supplier, YFAI and / or the Customer.
- In case YFAI does not provide DV/PV plan, supplier shall create a
proposal in line with customer requirements, which includes all
required testing with time schedule. The DV / PV Test Plan must be
provided upfront to YFAI Engineering & Quality for approval.
- All testing results must be submitted according to OEM customer/YFAI
requirements, incl. test reports and lab accreditation documentation.


If the parts are too small to perform required test the supplier is
responsible to organize and perform the test on plaques from raw
material supplier (if allowed by the specific standard) or request
confirmation from raw material supplier
6 Design & Process FMEA Suppliers shall use AIAG FMEA manual, unless otherwise specified by
(Failure Mode & Effects Customer Specific Requirements
Analysis) - If the supplier is design responsible, they shall provide D-FMEA, which
is an input for P-FMEA
- D-FMEA and / or P-FMEA signed coversheet and change log to be
submitted to YFAI in PPAP package and on request
- D-FMEA and / or P-FMEA content to be presented on-site at supplier
- IC/SC/CCs shall be identified in D-FMEA and P-FMEA
- P-FMEA must be linked with Control Plan and Process Flow Chart
7 Gauge Design & Feasibility - Gauge concept to be agreed with YFAI Engineering and/or Quality
- Receipt of YFAI Purchase Order authorizes construction to begin
- All customer and YFAI owned gauges must be identified, must be
linked to engineering level on the drawing
- Gauges and fixtures used to determine quality should be available for
1st off tool parts.
- All MP (Measurement Points) must be accessible by CMM
- SC and CC should be measurable from the gauges and used in the
capability studies
- Master Datum System from the drawing must be ensured
- Gap & Flush to be considered during the gauge concept (contour
blocks)
8 Process Flow Chart & Supplier shall use AIAG APQP manual, unless otherwise specified by
Manufacturing Floor Plan Customer Specific Requirements
- Pictorial representation showing all of the steps of a process
- Must include detail of all points where IC, SC and CC are influenced
- Process Flow Chart must be linked with P-FMEA, Control Plan
9 Packaging Specifications and Packaging must ensure that the product performance, appearance and
Shipping Plan characteristics are not affected by handling and/or shipping.
Packaging method / material must be agreed with YFAI Procurement
and approved by YFAI receiving plant (logistics and quality).
Approval via regional forms (Packaging Data Form, Packaging
Agreement Form, Packaging Approval Form etc.) and packaging trial.
10 Prototype Control Plan, Supplier shall use AIAG APQP manual, unless otherwise specified by
Containment Plan Customer Specific Requirements
- Pre-production containment applies to any parts produced for
prototype, pilot or saleable vehicle builds at YFAI prior to full
production.
- Pre-production containment activities are a requirement of the
supplier’s APQP process and must be documented on a prototype
Control Plan.
- IC/SC/CCs shall be identified in Prototype Control Plan.
- Containment results must be submitted to YFAI upon request.
11 Prototype Tool Build & 1st Off - Tool concept to be agreed with YFAI Engineering / Program
Tool Parts for DV Management
- Receipt of YFAI Purchase Order authorizes construction to begin
- Measurement plan according to agreed Prototype Control Plan

12 Pre-Launch Control Plan / Supplier shall use AIAG APQP manual, unless otherwise specified by
Containment Plan Customer Specific Requirements
Pre-Launch Control Plan should be designed to prevent any potential
non-conformities from shipping during Launch Phase.
- During pre-production, the sample size and/or frequency of product
inspection is typically 100% and does not replace the final part audit.
- IC/SC/CCs shall be identified in Pre-launch Control Plan
- Containment results must be submitted to YFAI upon request.
- Criteria for exiting early production containment shall be based on
reaching a pre-determined quality level agreed with YFAI Quality
contact. Removal of containment must be supported by data and
approved by YFAI Quality contact.
13 Production Tool Build & 1st - Supplier must provide timing for the 1st Off Tool parts
Off Tool Parts for PV - Tool concept to be agreed with YFAI Engineering / Program
Management
- Measurement plan according to agreed Pre-launch Control Plan
14 IMDS Database Acceptance IMDS submissions must include all materials present in the finished
product. All basic substances must be reported.
Process chemicals, byproducts of reaction and contaminants listed in
the GADSL as D or D/P must be reported as soon as the concentration
in the end product exceeds the defined threshold
YFAI’s IMDS ID will be communicated by YFAI Quality/ Engineering/
Procurement contact
Asia & Pacific region specific requirements may include CAMDS
submission
15 Production Control Plan Supplier shall use AIAG APQP manual, unless otherwise specified by
(Control Plan Special Customer Specific Requirements
Characteristics)
- IC/SC/CCs shall be identified in Production Control Plan
- Special characteristics must have suitable detection ranking to ensure
appropriate level of process control.
- If SC’s are not identified on customer drawing, supplier shall identify
internal characteristic(s) to demonstrate process capability
- Control Plan must be linked with and Process Flow Chart and P-FMEA
- Control Plan shall contain minimum annual requalification, unless
higher frequency is required
Requalification shall contain minimum:
- Flammability test results
- Material restrictions in accordance to EU-Directive 2000/53/EC
“End-of-Life Vehicle Test”
- Complete 2D/3D dimensional measurement according to the
latest drawing and CAD data
- SPC for all SC/CCs
- Material certificates
- Lab reports with detailed values
Requalification data must be less than one year old. In case of deviation
supplier shall inform customer immediately and improvement plan to be
submitted.

16 Implementation of Customer / - All customer specific requirements (e.g. GS 91001, PV 09041, PR

Legal Requirements (i.e.: CCC 309, AA 0061, VDA 2, etc.) shall be downloaded from the customer
/ Warranty/…) portals.
- The supplier is responsible to use latest edition of all documents /
requirements (CSR, Legal requirements, Standard & Specifications,
etc.).
- In addition to YFAI and/or AIAG requirements, suppliers must also
meet all applicable OEM Customer Specific Requirements and must
be able to show records of compliance
- In case of CCC requirements, supplier is responsible to check the
latest CCC requirements and to support CCC certification
- Warranty claims are dispositioned according to the terms of the award
letter/long term contract and associated with the respective warranty
regulations agreed in SSOW
- see also section 3.5.8 of the Supplier Standard Manual
17 Subcontractor APQP / PPAP Supplier must track APQP status of their sub-suppliers (in similar way
Status to YFAIs SAQP workbook)
- Supplier must track PPAP documentation for each purchased
component.
- Sub-supplier PPAP must not be older than 1 year (annual
requalification according to YFAI requirements or OEM Specific
Requirements)
- Part submission level and type of documentation requested by
customer, to be applied in the whole supply chain unless otherwise
agreed to with YFAI contact
- Sub-supplier PPAP submission must be followed in program timing
and must be aligned with PPAP submission to Customer
18 Dimensional Report Supplier shall provide evidence that dimensional verifications required
by the design record and the Control Plan have been completed and
results indicate compliance with specified requirements.
- Minimum 5 parts / cavity / color shall be measured for PPAP
- Dimensional report can be requested in specific customer form
- Dimensional results for all 5 parts must be recorded separately
- Dimensional report must contain:
- Date of measurement
- Part number
- Part level
- Drawing level
- Nominal
- Tolerances
- Deviation
- Measurement results (data)
- Judgment (ex. OK/NOK, G/NG)
Best-Fit evaluation is not allowed, in case the part is having Gauge /
Fixture for CMM measurement
19 Material Certification / Testing In addition to drawings and performance specifications, material
specifications should be reviewed for special characteristics relating to
physical properties, performance, environmental, handling, and storage
requirements. These characteristics shall also be included in the control
plan.
The supplier shall also submit a completed Design Verification Plan and
Report that summarizes appropriate performance and functional test
results.
- All certificates for raw materials (Material Data Sheet)

- Certificate of Analysis for the raw material which used during the
Significant Production Run
20 Process Capability Study & Supplier shall use AIAG PPAP and SPC manuals, unless otherwise
Status specified by Customer Specific Requirements
- Validation that each IC, SC and CC’s applied to dimensions is capable
of achieving its intended tolerance for product life
- Initial process study is focused on variables and not attribute data.
- Normality test to be performed prior to capability evaluation,
methodology to be selected based on its result (normal, Weibull etc.)
Initial study / SPC Sample size Target
Initial Process Capability

min 50 ppk > 1,67
Study (short term)
SPC during lifetime min 125

cpk > 1,33
(long term) (5 per subgroups)
- Sample size and target value can differ based on Customer Specific
Requirements
- Sampling plan (i.e. frequency, quantity, etc.) must be approved by
YFAI Quality contact and be reflected accordingly on the Control Plan
- Critical Characteristics shall have Poka Yoke or verification method
(such as SPC) and traceability (minimum requirement: date, shift,
operator, machinery etc.) that demonstrates process capability is
sustainable
- If the capability target values are not met, 100% non-visual inspection
must be implemented immediately
- CCs like Flammability and End of Life Vehicle Test do not require
Process Capability Study and / or SPC
21 Gauge Functionality, Supplier shall use AIAG MSA manual, unless otherwise specified by
Certification, & R&R Customer Specific Requirements
(reliability and repeatability)
- Where special gauges, fixtures, or test equipment are required per the
control plan, verify gauge repeatability and reproducibility (GR&R) and
proper usage
- All gauges or measuring instruments used for controlling YFAI product
must be calibrated annually unless frequency is higher based on
manufacturer’s recommendation.
- Suppliers should evaluate acceptability of both product and process
measurement devices used to manage part quality through an FMEA
approach and prioritize improvements based on critical risk
Alternative calibration periods must be approved by YFAI and will be
based on detailed metrological evidence.
- All specific gauges or checking fixtures used for YFAI product quality
shall be dimensionally certified as part of initial PPAP, and evidence
of compliance to drawing included within the PPAP package, gauges
/ checking fixtures shall have initial MSA / gauge R&R completed
- MSA / Gauge R&R for ALL gauges (variable and attribute) should be
requalified in case of changes compared to the initial conditions
- Acceptance criteria:
Gauge R&R < 10%
ndc ≥ 5
In case the acceptance criteria is not met, improvement plan must be

defined and agreed to with YFAI Quality Contact.
In cases where discrimination is inadequate, supplier must obtain YFAI
Quality contact approval prior to inducing process variation or alterating
product for gauge studies.
The identification number of the assigned gauge must be clearly listed
in the Control Plan.
22 Product Validation Testing Inspection and testing for PPAP shall be performed by a qualified
laboratory as defined by customer requirements (e.g., an accredited
laboratory).
The qualified laboratory (internal or external to the organization) shall
have a laboratory scope and documentation showing that the laboratory
is qualified for the type of measurements or tests conducted.
- Assures compliance to all YFAI and/or Customer requirements and is
required for all new or modified parts
- PV test samples must be taken from a production simulated run
incorporating production tools and processes. Quantity to be agreed
with YFAI contact.
Asia & Pacific region specific requirements may require a laboratory
approval performed by Supplier Development and Supplier Quality
Engineer (on-site assessment)
23 Color & Appearance Master - Appearance Approval Report (AAR) shall be completed for each part
Plaques, AAR (Appearance or series of parts if the product/part has appearance requirements
Approval Report)
- Each part and colour should be measured and the values on AAR must
be within specifications or Master plaque based on agreement
- Evaluation process and the report can differ based on Customer
Specific Requirements
- Supplier is responsible to have all master plaques available to check
the appearance (grain, gloss, colour)
- Supplier is reponsible to gain OEM CUSTOMER / YFAI approval for
pre-grain approval, grain approval, colour, gloss, knit lines and general
part appearance
- Supplier shall maintain approvals, master samples, boundary samples
and master plaques
- Supplier personnel evaluating color must be certified annually using
Farnsworth-Munsell hue test (or similar) with records available
24 SPSO (Supplier Process Sign- SPSO is a cross-functional verification that supplier’s advanced quality
Off) – Capacity Verification, planning processes have been successfully executed (documentation
PSMC review) and that the manufacturing processes are capable of producing
parts that consistently meet all requirements during actual production at
the quoted rate (process sign-off)
- All documents, forms and supporting records must be evaluated for
completeness, content and overall quality prior to supplier part
submission to YFAI

- Pre-checks (audit) may be done during the project prior to final SPSO
(e.g., VDA 6.3 P2-P4, GP12 etc.
- Internal documentation review shall be conducted prior to any
customer monitored event(s)
- During Run at Rate (capacity verification), all production tooling must
be in place and running at full capacity using regular personnel and
support systems.
- The minimum duration of the Run at Rate demonstration shall be 300
parts or 4 hours, whichever is greater, based on YFAI Run at Rate
Standard. Any deviation from minimum requirement must be
documented and approved by YFAI Quality contact.
- Internal process sign-offs shall be conducted prior to the customer
monitored event. All customer monitored Run at Rate events must be
conducted no later than 90 days prior to YFAI’s regular production
(SOP) date.
- SPSO includes capacity documentation on OEE form, unless
otherwise specified by YFAI Quality Contact. Form can differ based on
Customer Specific Requirements (e.g., VDA 6.3, 2 Days Production;
Run @ Rate etc.)
- Parameters used during the Run at Rate (capacity verification) must
be submitted on form
25 Fit & Function Report by YFAI Fit and Function approval indicates an acceptable (for the
Plant plant/production) design for manufacture
Part can be assembled and the packaging trials worked out without any
damage or problems in handling of packaging or parts.
- Signed Fit and Function approval is mandatory for the full PPAP /
EMPB approval
26 Interim PPAP Submission Interim PPAP or Conditionally OK PPAP based on VDA 2 if applicable.
Approval The necessity of interim PPAP is defined in the SSOW of the project.
Details to be agreed with YFAI Quality Contact.
27 Final PPAP Submission Supplier shall use AIAG PPAP manual, unless otherwise specified by
Approval & Master Samples Customer Specific Requirements (e.g.: VDA 2, Daimler specific
SQMS)
- Forms may differ based on Customer Specific Requirements (defined
in SSOW)
- If submission level is not specified, then Level 3 shall be submitted
- Supplier shall initiate a Deviation Authorization (DA) if it is necessary
to utilize the parts prior to full part submission approval. In such cases,
the supplier is required to develop a corrective action plan to address
any non-conformances and resubmit the package for approval prior to
the DA expiration date.
- DA number, expiry date shall be recorded on the coversheet (PSW)
- Way of submission to be agreed with YFAI Quality Contact (e.g.,
electronic or hard-copy)
- An organization supplying standard catalogue production or service
parts shall comply with PPAP unless formally waived by the authorized
customer representative. PSW and PPAP documentation must
reference YFAI released part number and drawing number
- Supplier shall submit PPAP Level 3 for carry-over parts with revised
capacity confirmation, material and performance tests not older than
1 year, unless otherwise specified by YFAI Quality Contact
- Supplier shall submit Master samples and duplicate boundary sample
proposals to YFAI’s manufacturing plant. One of the samples will
remain at YFAI, the other is sent back to the supplier with evaluation
and signature
3.3.5 | Run at Rate
All suppliers are required to perform an internal Run at Rate (capacity verification) to demonstrate
the ability of manufacturing process(es) to produce product that consistently meets all requirements
during the actual production run at the quoted production rate. Minimum duration for the Run at Rate
is defined in section 3.3.4 | Supplier Advanced Quality Planning Report, Item 24 Supplier Process
Sign-off.
A staggered Run at Rate may be permissible if approved by the YFAI Quality contact but should be
able to produce the planned consumption level at a minimum of three months prior to the actual
need.
YFAI may require that the supplier complete OEM specific documentation and this will be
communicated by YFAI Quality representative. When requested YFAI and/or the OEM may
participate in the run at rate at the supplier’s site.
A status of Pass indicates that the supplier has met all of the prescribed requirements and has
supporting PPAP documentation. In the event that issues are identified during the Run at ate the
supplier will create an open issues list which will be tracked by YFAI until closure.
Suppliers are required to ensure that a Run at Rate is conducted for all sub-suppliers and provide
supporting documentation to YFAI upon request. All components utilized in the Run at Rate must
have PPAP approval or approved Deviation Authorization.
3.3.6 | Supplier Part Submission
YFAI suppliers are to prepare and submit production part approval packages (PPAP) for new parts,
corrections to previous submissions, engineering changes and/or other planned changes to design,
process, layout or facility. PPAP documentation including the part submission warrant (PSW) must
reference YFAI part number and design record. This requirement applies to all supplied components
including standard catalog parts and customer-directed components. Submission and subsequent
customer approval is required prior to first saleable production shipment.
Initial PPAP, resubmission for carry-over parts, and annual requalification shall be provided at no
cost to YFAI.
Details are described in 3.3.4 | Supplier Advanced Quality Planning Report / Item 27 Part Submission
Approval.

3.3.7 | Customer Specific Requirements
In addition to YFAI and/or AIAG requirements, suppliers and their sub-suppliers must also meet all
applicable OEM Customer Specific Requirements and must be able to show records of compliance.
Further details are available in the following areas:
- SSOW / Technical Agreement

- YFAI website / Supplier section
- Applicable OEM website/portal
3.3.8 | Sub-Supplier Management
Sub-suppliers have a significant impact on the quality of the final product. Whether they provide raw
materials, services, or sub-components their influence is so profound that it is critical that each of
YFAI’s suppliers have a supplier management system in place. Management system must include a
process for selection, qualification and approval to ensure that only capable sub-suppliers are
awarded business. Sub-supplier audit planning must be formalized and followed; audit reports to be
submitted to YFAI upon request. Sub-suppliers’ quality and delivery performance shall be tracked,
evaluated and communicated regularly to sub-suppliers with development plans requested where
expectations are not met. Suppliers must be able to demonstrate effective management of sub-
suppliers through documented corrective action and verification activities.
APQP, PPAP and Customer Specific requirements shall be cascaded down into the whole supply
chain. Suppliers shall ensure that sub-suppliers have the ability to meet all quality requirements at
production rate. Process Sign Off or equivalent must be performed prior to sub-supplier PPAP
submission. Audit type has to be agreed with the YFAI Quality Contact. All sub-suppliers’ control
plans shall be audited to ensure compliance. Out-sourced processes like Heat-Treatment, Surface-
Treatment shall be audited regularly, based on customer specific requirements (ex. AIAG Special
Process CQI Assessments).
3.3.9 | Annual Validation Requirements
Customer specific requirements regarding annual validation (requalification) are provided to

suppliers in the SSOW / Technical Agreement. Unless otherwise agreed in the SSOW, YFAI
suppliers shall complete annual validation in order to demonstrate continued adherence to proper
engineering levels and performance to design intent. Revalidation may or may not coincide with
model year changes.
This annual requirement shall be documented on the supplier’s Production Control Plan (Section
3.3.4 | Supplier Advanced Quality Planning Report, Item 15). At a minimum, annual revalidation shall
include a flammability test results, full set of dimensional reports, capability studies, material
certificates and lab reports with detailed values (unless otherwise specified in the control plan) and
should be provided at no cost to YFAI. Only data less than one year old are acceptable for annual
revalidation purposes.
Suppliers are required to submit annual packages when requested by YFAI and annual
documentation should be readily available according to the retention policy described in Section
3.3.10. If requested by YFAI the annual packages need to be submitted within 10 working days of
the request to prevent escalation and potential impact to the supplier scorecard.

3.3.10 | Quality Document Retention
YFAI suppliers shall maintain quality records such that they remain retrievable and legible upon
request by YFAI and subsidiaries. YFAI requires record retention duration for minimum “life of
program” plus additional period of time in line with statutory, regulatory and customer requirements.
Records related to nonconforming product for trend analysis and problem identification shall also be
maintained. This requirement also applies to any supplier’s sub-supplier. Additional record retention
requirements can be referenced per AIAG or ISO 9001 and/or IATF 16949 (latest editions).
3.3.11 | Traceability
The supplier shall be responsible for controlling / tracking the actual configuration of material or parts
to the approved engineering documents in addition to any changes to ensure that the end product
meets specified functional and physical requirements as contracted. Additionally, the supplier shall
have a robust system in place to provide (upon request) lot or part traceability back to the raw
material stock for all material shipped to YFAI. This requirement shall also apply to any supplier’s
sub-supplier.
3.4.0 |Quality Performance Monitoring
3.4.1 | Launch Deliverables
Our customers expect superior launch execution from YFAI and the extended supply chain. YFAI
monitors effectiveness of our launches using PPM, safety incidents, on-time delivery, and
performance to the financial target. Suppliers, as an extension of YFAI, have a significant impact
on our collective ability to achieve this metric.
Supplier submission of on-time and complete PPAP packages is critical to demonstrating that
components meet customer requirements prior to start of production. YFAI monitors timeliness of
submissions as part of the supplier’s performance and scorecard rating. Suppliers are expected
to anticipate risk caused by late tasks and changes by developing mitigation strategies.
3.4.2 | Production Quality Deliverables (PPM)
YFAI utilizes Defective Parts per Million as one measurement of supplier quality performance. The
expectation for supplier performance is 0 PPM (i.e. zero defects).
Product received into YFAI facilities that does not confirm to the drawing, specification(s) and/or
agreed upon standards shall be counted against a supplier’s PPM record. Quantities shall be
reported in the units of measure in which they are procured (ex. fabric = yards, resin = pounds).
The YFAI Quality representative at the receiving facility is responsible for the accurate application of
PPM according to the following guidelines.
The following are PPM assignable:

▪ Production Parts which do not meet drawing specifications or dimensional, functional, or
appearance standards as called-out in the specifications or from an approved boundary
sample. Boundary Sample must be approved by authorized Engineering and Quality
representatives from both organizations.
▪ Out-of-specification parts that require rework / repair for use in production.

▪ Production Parts damaged from inadequate packaging or transportation for which the
supplier is responsible.
▪ Any defects outside of the boundaries defined by a Deviation Authorization (DA) in cases
where the supplier may be shipping prior to PPAP with an approved Customer DA.
▪ Out-of-specification parts shipped prior to PPAP approval without an approved Customer DA.
▪ Shipments that are received with mixed parts or parts that are the wrong Revision Level after
the clean point has been established; PPM is assigned for the quantity of incorrect parts only.
In any of the situations where PPM is assignable, any or all of the following may occur:
▪ Supplier Material Rejection Report (SMRR) issued with corrective action requested
▪ Supplier Chargeback (SCB) issued for cost recovery
▪ Level I or II Containment initiated
▪ Management Quality Review I or II scheduled
3.4.3 | Quality Improvement Plan
Suppliers are expected to monitor current quality performance and prepare action plans to improve
performance where YFAI expectations are not met. In case of critical or chronic performance issues
(identified during Supplier Performance monitoring, Supplier Scorecard reviews), YFAI may require
Supplier to track corrective action effectiveness and define preventive actions in order avoid
reoccurrence in the future. A Quality Improvement Plan must be developed and submitted as
requested by YFAI contact.
3.5.0 | Supplier Problem Solving (SMRR / PRR process)
3.5.1 | Supplier Claim (SMRR / PRR)
Suppliers are notified of nonconforming material through a documented rejection notice, called a
Supplier Material Rejection Report (SMRR) or Problem Reporting and Resolution (PRR).
Nonconforming material is defined as suspect or rejected product that is deemed defective according
to the drawing or established quality standards (i.e. customer specifications, inspection
requirements, test results, etc.)
Issuing SMRR / PRR can be originated from:
▪ YFAI Incoming inspection

▪ YFAI or OEM manufacturing facilities
▪ Third party containment activity
▪ Serial production or warranty claims
The SMRR / PRR may be automatically generated from the YFAI electronic system or provided as
an E-mail attachment or hard copy form wherever electronic systems are unavailable.
Suppliers are required to accept all costs and charges incurred by YFAI associated with the
containment activity such as shipping, handling, processing, reworking, inspecting, and replacing
defective material including the costs of value-added operations prior to the discovery of the
nonconformance, as well as third-party inspection costs.
A supplier, who causes a line shutdown at YFAI and / or OEM, will be required to reimburse YFAI
for the full cost of production downtime and any OEM imposed charges.

3.5.2 | Supplier Claim Communication
Nonconforming material may be identified during incoming inspection, assembly, processing, final
product audit, reliability testing, or through OEM notification. Once identified, the responsible YFAI
Quality contact shall communicate the nature of the issue to the supplier, request corrective
action(s), and monitor until all actions have fully addressed the concern and the issue can be closed.
A Return Material Authorization (RMA) shall be requested from the supplier prior to disposition of
nonconforming material. Disposition of supplier’s nonconforming product may include scrap, rework,
sorting or return to vendor. The RMA provides authorization for YFAI to proceed with actions as
agreed between the supplier and the YFAI facility. An RMA shall also be requested to authorize
recovery of YFAI costs related to rework or sorting activity performed on supplier’s behalf.
(Reference Section 3.5.5 | Supplier Chargeback for additional details.)
The SMRR / PRR Notification also serves the following functions:

▪ Accounting Debit Memo for Supplier’s Material
▪ Packing Slip for Returning Material
▪ Quality Record for PPM Application and Scorecard
▪ Supplier Response Request (4D/8D)
▪ Issue Communication to YFAI Procurement / Supplier Development / Supplier Quality
teams
▪ Materials Management Record for Adjustment of Supplier’s Cumulative Shipment History
3.5.3 | Supplier Respond (4D, 8D) Expectation
As requested by the YFAI Quality contact, suppliers must respond with a written interim containment
plan within 24 hours of the SMRR / PRR origination. Unless otherwise directed by the YFAI Quality
contact, the supplier is expected to respond in YFAI standard 8D Problem Analysis Report.
The supplier is expected to communicate written problem solving results utilizing the 8D approach
within five working days. If unable to resolve the quality issue within the five day period, the supplier
is expected to provide a weekly updated 8D to YFAI until problem resolution is achieved.
A supplier’s failure to respond to 4D or 8D requests by the specified deadline(s) affects the Quality
Rating on the Supplier Scorecard. Delays in 4D or 8D submissions are subject to additional costs
charged to the supplier (Reference Section 3.5.1 | Supplier Claim SMRR / PRR).
The 8D Problem Analysis Report is the YFAI preferred problem solving format for use by all YFAI
facilities and suppliers. The 8D Problem Analysis Report provides a means for the definition and
resolution of issues through problem solving.
Each supplier is responsible for appropriate and timely application of the 8D and for ensuring their
organization possesses the knowledge and skill level to solve problems. The 8D submission should
include objective evidence for both root cause and corrective actions.
The completed 8D report should be returned to the YFAI Quality contact in the same format as it is
received in response to the associated SMRR / PRR.
Please note that there are some YFAI Facilities that must supplement the problem solving
documentation with Customer Specific problem solving documents / procedures.

3.5.4 | Containment
Containment is accomplished through deployment of additional controls in the supplier’s

manufacturing process to identify a known or potential nonconformance and to prevent it from
shipping to YFAI.
Additional controls can include but are not limited to: inspection audits, dimensional measurements,
SPC checks, appearance checks, part functionality checks, label verification systems, check fixtures,
gages and poka-yokes.
The goal of containment is to protect YFAI from defective material escapes during the initial product
and process startup (pre-production), throughout production, and in reaction to a quality issue
identified at any location in the supply chain.
Supplier must submit a documented containment plan to YFAI Quality contact within 24 hours of
issue notification. Root cause, permanent corrective action plan, and target closure date are required
to follow within 5 business days.
3.5.4.1 | Level I Containment Expectations (CS 1: Controlled Shipping 1)
Level I Containment is defined as additional controls implemented at the Supplier’s Location YFAI’s
request following the identification of a supplier quality issue. The goal of this containment is to
cleanse the entire system of any nonconforming material and to shield YFAI from receiving any
additional defective product. The supplier is required to quarantine and sort all suspect product(s)
within their facility, at their subcontractors, in-transit, at YFAI facilities, and at any customer location
which may have parts or finished goods in inventory. The supplier is responsible for any costs
associated with this activity incurred by YFAI.
Upon identification of an issue, the YFAI Quality contact initiates containment activities by sending a
Level I Containment Notification to the supplier’s Quality Manager. The letter details the specific
nonconformance and required supplier actions, including inspection and exit criteria.
The supplier is responsible for acknowledging the Level I Notification by returning a copy of the letter
with an authorizing signature to the YFAI Quality contact.
The supplier is responsible to reply with their implemented containment plan via an initial 4D within
24 hours of Level I notification. The containment plan must be reviewed and agreed upon by the
YFAI Quality contact. The supplier is responsible for keeping the customer location advised daily of
ongoing containment results until released from Level I.
Supplier containment guidelines include the following:
▪ Containment area must be highly visible and properly lit, equipped, etc.
▪ Containment area must have well-defined material flow including clearly identified areas for
incoming and outgoing parts
▪ No rework must be done in the containment area
▪ Product acceptance standards and measurement / testing process to be agreed upon by
YFAI Quality contact
▪ Number of nonconformance’s, corrective actions and results of activity must be reported
daily
▪ Charts must be updated and reviewed on a daily basis
▪ Problem solving must be formal, data driven and documented

▪ Containment personnel must be properly trained and have work instructions, quality
standards, boundary samples, etc.
▪ Data from the supplier’s containment activities must be kept on file and available upon
request
Criteria for exiting Level I Containment shall be determined by the YFAI Quality contact. Exit Criteria
shall be based on reaching a predetermined quality level and not a number of parts or days sorted.
To exit containment, the supplier must achieve a predetermined quality level after a minimum of
thirty days or other timeframe as specified by YFAI.
3.5.4.2 | Level II Containment Expectations (CS 2: Controlled Shipping 2)
Level II Containment is defined as the implementation of additional controls by an impartial third

party selected by YFAI at the expense of the supplier. Level II Containment is implemented when a
supplier’s Level I Containment activity fails to shield YFAI or its customer(s) from receipt of
nonconforming material.
The YFAI Quality contact analyzes the nonconforming issue(s) and determines if Level II
Containment is required. YFAI Purchasing Buyer and/or Supplier Development Manager may be
involved in the decision to implement Level II Containment. A Level II Containment Notification is
sent to the supplier’s Plant Manager and Quality Manager to notify them of the Level II Containment.
The Level II letter details the specific nonconformance and required supplier actions including
inspection and exit criteria.
The supplier is responsible for confirming receipt of the Level II Notification with an authorized
signature by returning a copy of the letter to the YFAI Quality contact.
The YFAI Quality contact assigns a sorting company to perform the Level II Containment. The third
party containment provider must be on YFAI’s approved supplier list for sort companies.
The third party must provide daily documentation to both the supplier and YFAI Quality contact on
the progress of containment activity.
The supplier is responsible for issuing the purchase order to the third party source and is responsible
for all costs for the sort company performing the containment activities. Initiation of Level II
Containment does not relieve the supplier of any relevant Level I activities following the
aforementioned containment guidelines and responsibilities.
Level II shall not be removed until the containment results meet the exit criteria previously
established. Approval to remove Level II Containment comes from the YFAI Quality contact.
3.5.5 | Supplier Chargeback
Suppliers are notified of the SMRR / PRR administrative fees through a Supplier Chargeback (SCB.)
This fee appears as an “SMRR Debit” in the Chargeback Category Detail and references the
associated SMRR / PRR. The RMA provided by the Supplier for the associated SMRR / PRR also
serves as authorization to process supplier related charges.
Supplier Chargebacks are also used to capture additional costs that are incurred as a result of
nonconforming material. Applicable charges may include but are not limited to third party sorting,
operator downtime, additional labor or overtime, customer support hours, premium freight, material
handling labor, rework, warranty returns, and/or assembly scrap. Suppliers can expect Supplier

Chargebacks to include supporting documentation such as third party invoices, downtime records,
freight invoices, etc.
Similar to the SMRR / PRR notification, SCB notices may be automatically generated from YFAI
Electronic System(s) or provided as an E-mail attachment or hard copy form where electronic
systems are unavailable.
Suppliers are expected to respond to a SCB with an RMA number within three working days. Failure
to accept (or reject a SCB) within 10 working days will result in further escalation and may result in
a Management Quality Review (MQR).
In cases where a supplier disagrees with the Supplier Chargeback, a written response to the
originator of the SCB is still required by the specified due date. Disputed Chargebacks shall be
escalated to the responsible Procurement representative for assistance with final disposition.
All Chargebacks should be targeted for closure within 30 days.
3.5.6 | Escalation Process - Supplier Management Quality Review (MQR / Controlled

Shipping)
A Management Quality Review (MQR) is an escalation process used to ensure that the supplier is
placing the proper focus on an issue and corrective actions.
In Asia & Pacific region, Controlled Shipping is utilized to signify escalation.
3.5.6.1 | Supplier Management Quality Review & New Business Hold Criteria
An MQR is triggered in most situations that meet the criteria below. However, an MQR may not be
required if a supplier is fully cooperating to resolve issues and improve their performance, and
effective dialogue with supplier and YFAI Contact is occurring.
MQR 2 / CS 1
MQR 3 / CS 2
MQR 1 / PRR
Supplier Management Quality Review & New Business Hold Criteria NBH
Chronic documented problems in the area of quality, delivery or logistics, including

X
prototype, pre-production or production issues.
Production suspended at YFAI plant due to a supplier's product quality, part shortage
X
or logistical issue.
Supplier has an unresolved SMMR / PRR (Supplier Material Rejection Report /
Problem Reporting and Resolution), DMR (Discrepant Material Report), containment X
issue or unacceptable response regarding an issue.
Chronic documented unresolved MQR problems or unacceptable response from the
supplier indicating that no progress has been made to resolve similar MQR1 issues X
at other locations.
Discovery that a supplier has not notified YFAI personnel and/or PPAP for a product
/ process change (i.e. tool move to different location / sub-supplier, material / part
X
change, process controls changed from last approved PPAP, etc...).

MQR 2 / CS 1
MQR 3 / CS 2
MQR 1 / PRR
NBH
Supplier Management Quality Review & New Business Hold Criteria
Supplier is issued a PPSC (Potential Product Safety Concern) that is verified to be

the responsibility of the supplier. MQR 2 is called only when the PPSC has been
X
confirmed to be their responsibility and with agreement from the Supplier Quality
Director.
YFAI RPPM (Rejected Parts Per Million) or OEM customer disruption due to a
X
supplier's product quality, parts shortage or logistical issue.
Chronic documented unresolved MQR 2 problems or unacceptable response from
the supplier indicating that no progress has been made to resolve similar MQR 2 X X
issues at other locations.
Continued customer dissatisfaction on a supplier's product quality, delivery or
logistical issue including a customer mandate to change suppliers to a known X X
capable supplier.
Supplier inability or unwillingness to work with YFAI to make fundamental quality,
X X
delivery or logistical improvements.
3.5.6.2 | MQR (CS) Notice / MQR (CS) Review
MQR Notice: The Initiator sends the MQR Meeting Notice to the supplier. The Initiator invites the
key stakeholders, which must include the Buyer, and supplier representation, arranges the meeting
place, and develops a formal agenda. The supplier is responsible for confirming receipt of the MQR
Notice Letter with an authorized signature by returning a copy of the letter to the YFAI contact.
The formal agenda must include:
▪ Issues to be discussed (key topics include chronic issues, quality issues, delivery issues,
service and documentation issues)
▪ A review of the existing containment activities, data and progress toward exit criteria
(if applicable)
▪ Supplier preparation to present Corrective Action (8D / equivalent), including evidence of all
actions implemented to contain / close the issue under review
MQR Review: The MQR Review is conducted by the Initiator, to review and discuss the issue of
concern to Interiors. Focus must be placed on plans and actions for both Interiors team and the
supplier to determine and agree upon in order to resolve the issue.
▪ All quality / logistics problems and environmental concerns must be supported with the
appropriate data as outlined on the formal agenda provided to the supplier. The supplier is
expected to bring a permanent corrective action for all of the items listed on the agenda
▪ Detailed meeting minutes, including the agreed upon actions items, must be taken and
subsequently distributed to all attending parties.
3.5.6.3 | Corrective Action Review
The Supplier corrective action and evidence of documented activities and the effectiveness to
prevent future issues are reviewed by the Initiator and Stakeholders. If the corrective action is
satisfactory the MQR / CS is closed. If the corrective action is not satisfactory or insufficient evidence

is presented to close the issue, a determination is made whether to escalate the MQR to the next
level. On-site verification of an improved process may be required.
3.5.6.4 | Executive Level Supplier Management Quality Review - MQR3 / CS2
An MQR3 / CS2 requires supplier and customer senior management review at YFAI Headquarters
(unless otherwise specified) for issues that meet the defined MQR3 / CS2 / New Business Hold
criteria. The MQR3 / CS2 meeting is an executive level discussion and the format and agenda is
prepared as appropriate.
3.5.7 | Potential Product Safety Concern (PPSC)
Another measure of supplier quality performance is the designation of an issue as a Potential

Product Safety Concern (PPSC). A PPSC is considered the highest level issue within the YFAI
organization because of the safety and liability implications that could occur as a result of the
nonconformance(s). Any issue which may affect the safety of the product can be classified as a
PPSC. YFAI expectation is zero supplier-responsible PPSC’s. Any confirmed PPSC occurrence
negatively impacts the supplier’s scorecard.
Supplier containment and immediate involvement in the PPSC process is expected upon notification
of the nonconformance with target closure timing of less than 30 days. If determined to be a supplier
issue, all costs associated with containment and closure of the PPSC are the responsibility of the
supplier. The designated YFAI PPSC Owner will be the main source for all related communication
/ interaction and will provide specific documentation as required. Supplier is expected to designate
a Product Safety Champion from its management team. This function is required to act as an
interface between YFAI and Supplier in regard to all aspects of product safety. PPSC issues shall
remain open and containment shall remain in place until the countermeasures meet the requirements
of the YFAI Safety contact.
3.5.8 | Supplier Warranty
Suppliers are required to support the analysis on all part returns from YFAI customers as requested
by the YFAI quality contact. The expectation is that all issues are addressed with the appropriate
containment, root cause, and corrective action in the timeframe specified.
Any charges incurred from YFAI customers due to supplier issues will be communicated and passed
on to the supplier in the form of a supplier chargeback (Reference Section 3.5.5 Supplier
Chargeback).
3.6.0 Supplier Request for Change
YFAI requires advance notification and written approval prior to all supplier product or process
changes or transfers. Advance notification and approval ensure that any changes meet YFAI and
the OEM’s Customer Specific Requirements.
Examples of product and process changes that require YFAI approval include (but are not limited
to):
• Any change that could affect form, fit or function
• Any product change
• Supplier manufacturing process change (temporary or permanent)
• Change in manufacturing or shipping location

• Change in sub-supplier including transfers from internal to outside sources
• Modified equipment
• New or refurbished equipment / tools including replacement or capacity tooling
• Changes in test / inspection method
• Revisions to the line layout or work station
Clarification regarding customer notification and submission requirements can be referenced in

latest edition of AIAG’s Production Part Approval Process manual.
All suppliers are expected to follow YFAI’s Supplier Change Request process. Failure to do so may
result in the supplier being place on New Business Hold status, a formal notification to the IATF
16949 or ISO9001 supplier registrar, and/or potential financial consequences. Detailed instructions
for obtaining approval can be found in Supplier Change Request form, which is located in the supplier
section of the YFAI website. The completed Supplier Change Request form must be submitted to
the Quality Manager at each affected YFAI plant as the first step for obtaining written approval.
The initial shipment(s) of products affected by a Supplier Change Request are subject to incoming
inspection at the YFAI Quality Manager’s / Quality Engineer’s discretion.

4.0 | GLOBAL SUPPLIER SCORECARD AND AWARDS
4.1 | Supplier Scorecard
YFAI measures supplier performance throughout the year and considers these results during
strategy development and sourcing approval. YFAI periodically updates and communicates
performance results for a subset of Direct Material suppliers using a Supplier Scorecard. The
Scorecard provides both YFAI and the supplier an overall rating based on standardized performance
indicators including quality, supply chain, commercial, social, environmental, and service.
Specific details regarding key performance indicators and scoring criteria can be found within your
regional Scorecard application:
• NA/EU: The Global Supplier Scorecard application is used for only preferred controlled
suppliers. For suppliers who are not using the Global Scorecard Application, please contact
your YFAI plant quality or materials representative to obtain your performance data: PPM,
Number of Incidents, and Discrepant Material Delivery Performance or Information Quality
scores.
• AP: The SA Comprehensive Assessment is used for all controlled suppliers. The scorecard
result allows the identification of possible improvement actions and is the basis for a
continuous improvement of the supplier’s performance. The scorecard results are one
criterion for YFAI’s consideration of future development of the business relation with the
supplier.
4.2 | Supplier Annual Award
At the end of each fiscal year YFAI is proud to honor and recognize outstanding and high
performing suppliers in all commercial categories: direct materials, indirect materials and
services, tooling and capital equipment. Supplier performance throughout the year, along
with the suppliers’ overall engagement and support in our vision, mission, and values will
promote the opportunity to be nominated for an annual supplier award.
The supplier award nomination benefits the supplier by:

• Encouraging YFAI and supplier partnerships for future initiatives
• Increasing opportunities for supplier’s up front involvement in future projects
• Establishing long-term relationships that are recognized throughout the YFAI
organization
• Creating potential for future business awards and increased revenue
The supplier award nomination benefits YFAI by:

• Providing our organization with a sustainable, capable, and trusted supplier
• Creating preferential access to the organization’s new initiatives and technologies
• Engaging organizations who understand and share our vision, strategies, and goals
• Recognizing the best value and total cost through leveraged business and longer
term relationships

YFAI AWARDS
Award Name Award Criteria

Supplier of the Year Annual Sales Annual sales should result in a significant contribution to YFAI
Scorecard Supplier is ranked in the top 10
Business More than 1 year in production with YFAI or subsidiaries

Relationship
Overall The supplier has outstanding achievement of this year
Distinguished Supplier Annual Sales Annual sales should result in a significant contribution to YFAI
Scorecard Supplier is ranked in the top 20
Business More than 1 year in production with YFAI or subsidiaries

Relationship
Overall To obtain consistent high praise in the process of cooperation with

YFAI subsidiaries or operating companies
Supplier Excellence Annual Sales Annual sales should result in a significant contribution to YFAI
Quality
Overall SPPM = 0
on-time delivery rate = 100%
customer complaint = 0
PPSC = 0
MQR = 0
Service
Overall Excellent service and actively cooperate with YFAI in the process of
project development and daily supplies.
Technology Innovation
Award
Overall Performed very well in the new project development process, actively
communicate with YFAI project team, through technical innovation to
support YFAI, effectively solve the related problems
Customer Satisfaction
Overall Outstanding performance in such aspects as cost reduction,

technology or service provider

ABBREVIATIONS
AAR Appearance Approval Report

AIAG Automotive Industry Action Group
AP Asia & Pacific region
APQP Advenced Product Quality Planning
ASQE Advanced Supplier Quality Engineer
CAMDS China Automotive Material Data System
CC Critical Characteristic
CCC China Compulsory Certificate
CS Controlled Shipping
CMM Coordinate Measurement Machine
DA Deviation Authorization
DMR Discrepant Material Report
DSKO Direct Sourced Kick Off
DV Design Verification
DVP&R Design Verification Plan and Report
EMPB Erstmusterprüfbericht
FMEA Failure Mode and Effects Analysis
GADSL Global Automotive Declarable Substance List
GSS Global Supplier Scorecard
IMDS International Material Data System
LON Letter of Nomination
MBBP Material Best Business Practice
MQR Management Quality Review
MSA Measurement System Analysis
NBH New Business Hold
NDC Number of Distinct Categories (Resolution)
OEE Overall Equipment Efficiency
OEM Original Equipment Manufacturer
OTS Offshore Tooling Supplier
PACT Partners Achieving Cost Targets
PO Purchase Order
PPAP Production Part Approval Process
PPM Part per Million
PPSC Potential Product Safety Concern
PRR Problem Resolution Report
PS Part Supplier
PSMC Product Safety Manufacturing Certification
PV Product Validation
R&R Repeatability and Reproducibility
RMA Returned Material Authorization
SAS Supplier Assessment Survey
SAS Supplier Assessment Survey
SAQP Supplier Advanced Quality Planning
SC Significant Characteristic
SCB Supplier Charge Back
SCR Supplier Change Request
SDT Simultaneous Development Teams
SIDP Supplier Individual Development Plan
SPC Statistical Process Control
SPSO Supplier Process Sign Off
SMRR Supplier Material Rejection Report
SSOW Supplier Statement of Work
TA Technical Agreement
TFC Team Feasibility Commitment
VDA Verband der Automobilindustrie (German Association of the Automotive Industry)
YFAI Yanfeng Global Automotive Interiors

Revision Release Date Description of Changes

02 16-Dec-2016 • Clarification statements added to multiple sections for better
global translation; 2.2.1, 2.4, 2.7.2.2, 2.7.2.6, 2.7.6, 3.3.4 item
26.
03 10-April-2017 • Modified sections 1.1, 2.3, 2.7, 3.1-3.4, 3.6 to align with the
requirements of IATF 16949.
04 25-August-2017 • Aligned Table of Contents with actual page numbers
• Added references to the Supplier section of the YFAI website;
1.2, 2.4, 3.1.0. 3.2.0, 3.3.7, 3.6.0
• Removed links to YFAI; 1.3, 3.1.0, 3.2.0
• Updated BOS Manager
Approved and Released

Vice President – Procurement Vice President – Procurement
Wang Tao James Bos
Vice President – Quality BOS Manager
Sheila Sarver Tammy Duchene


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What is the purpose and scope of the Global Supplier Standards Manual?

What is the purpose and scope of the Global Supplier Standards Manual?

What general expectations does YFAI have for its suppliers?

What general expectations does YFAI have for its suppliers?

Yanfeng Global Automotive Interiors

Global Supplier Standards Manual

YFAI-RM/PC-ST-08-01 / Rev 04 Page 1 of 42

1.1 | Purpose ................................................................................................................................................. 5

2.1 | General Terms and Conditions of Purchase ......................................................................................... 6

2.7.10 | NAFTA and Trade Agreements................................................................................................... 15

3.1.0 | Quality Management System Requirements ................................................................................... 17

3.6.0 Supplier Request for Change .............................................................................................................. 38

4.1 | Supplier Scorecard .............................................................................................................................. 40

YFAI-RM/PC-ST-08-01 / Rev 04 Page 4 of 42

1.0 | PURPOSE / SCOPE / VISION / MISSION / VALUES

1.3 | Vision / Mission / Values of Yanfeng Global Automotive Interiors

We have defined a bold vision for the business:

“Better life onboard through superior automotive interior solutions.”

2.0 | GENERAL EXPECTATIONS

2.1 | General Terms and Conditions of Purchase

2.2 | Direct Materials Supplier Expectations

YFAI-RM/PC-ST-08-01 / Rev 04 Page 6 of 42

2.2.1 | Supplier Sustainability

Asia & Pacific region specific requirements:

YFAI-RM/PC-ST-08-01 / Rev 04 Page 7 of 42

2.3 | Indirect Materials and Services Supplier Expectations

2.4 | Injection Mold Tooling Supplier Expectations

YFAI-RM/PC-ST-08-01 / Rev 04 Page 8 of 42

Supplier Type Applicable Standards Applicable Guides

Injection Mold Gauge Standards

Injection Mold Gauge Standards

2.5 | Supplier Risk Management Expectations

2.6 | Global Supplier Diversity and Business Development Expectations

United States Small Business Administration, or a historically underutilized population group

2.7 | Materials and Logistics (Supply Chain) Expectations

2.7.1 | Electronic Commerce

YFAI-RM/PC-ST-08-01 / Rev 04 Page 10 of 42

2.7.2.1 | Warehouse and Inventory Requirements

2.7.2.2 | Custom Brokers

2.7.2.3 | International Shipment Documentation

2.7.2.4 | Valuation of Merchandise

2.7.2.5 | Harmonized Tariff Schedules Usage (HTSUS)

2.7.2.6 | Country of Origin

YFAI-RM/PC-ST-08-01 / Rev 04 Page 11 of 42

2.7.3 | Shipping and Replenishment Performance

2.7.3.1 | Forecast Expectations

2.7.3.2 | Shipping & Delivery

2.7.4 | Labeling Requirements

2.7.5 | Discrepant Material Reports

YFAI-RM/PC-ST-08-01 / Rev 04 Page 12 of 42

Level Category Definition

2.7.6 | Logistics Requirements

2.7.6.1 | Packaging Slip Requirements

2.7.6.2 | Bill of Lading Requirements

2.7.6.3 | Routing Instructions

2.7.6.4 | Premium Freight / Expedites

2.7.7 | Cumulative Maintenance

YFAI-RM/PC-ST-08-01 / Rev 04 Page 14 of 42

2.7.8 | Balance out and Claims Process