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Standards of Performance: Food and Beverage

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STANDARDS OF PERFORMANCE

FOOD AND BEVERAGE


DEPARTMENT/ AREA: BAR
SERVICE/TASK: ACCESSIBILITY/ LOCATION/ GUEST AWARENESS
STANDARD: Information about
Customer bars
What to is easily accessible
do? to all guests
Standard of Performance
expectation

To be informed of bar Signage  Make sure:


location and activities  Signage is clean
 Free of obstructions
 Shows correct information
 Is clear and not ambiguous

Room packs  Make sure room packs are updated

 Show correct information

 They are in the right location for the guest to


locate easily.

08 September 2014 Sheraton Doha SOP


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