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    Sic Guidebook PDF

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    Ade
    The document provides tips and strategies for effective communication and conversation. It discusses challenges people face such as not knowing what to talk about. It suggests focusing the conversation on the other person by asking them questions about themselves and their opinions. Active listening techniques are outlined like paraphrasing and acknowledging feelings. The document also covers creating discussion topics, threading conversations, and using humor or stories to break the ice when meeting someone. The overall message is that listening to others and making them feel understood is key to good communication.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Sic Guidebook PDF

    Uploaded by

    Ade
    58 views17 pages
    The document provides tips and strategies for effective communication and conversation. It discusses challenges people face such as not knowing what to talk about. It suggests focusing the conversation on the other person by asking them questions about themselves and their opinions. Active listening techniques are outlined like paraphrasing and acknowledging feelings. The document also covers creating discussion topics, threading conversations, and using humor or stories to break the ice when meeting someone. The overall message is that listening to others and making them feel understood is key to good communication.

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    The document provides tips and strategies for effective communication and conversation. It discusses challenges people face such as not knowing what to talk about. It suggests focusing the conversation on the other person by asking them questions about themselves and their opinions. Active listening techniques are outlined like paraphrasing and acknowledging feelings. The document also covers creating discussion topics, threading conversations, and using humor or stories to break the ice when meeting someone. The overall message is that listening to others and making them feel understood is key to good communication.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    58 views17 pages

    Sic Guidebook PDF

    Uploaded by

    Ade
    The document provides tips and strategies for effective communication and conversation. It discusses challenges people face such as not knowing what to talk about. It suggests focusing the conversation on the other person by asking them questions about themselves and their opinions. Active listening techniques are outlined like paraphrasing and acknowledging feelings. The document also covers creating discussion topics, threading conversations, and using humor or stories to break the ice when meeting someone. The overall message is that listening to others and making them feel understood is key to good communication.

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    You are on page 1of 17

    What is communication?

    What is your biggest challenge in


    communication?

    From communication to influencing.

    1
    YOU PROBABLY ASK YOURSELF:

    What should I talk about?

    What shall I say?

    How will I fill this silence in the conversation?

    2
    Let’s complete an exercise!

    Imagine that there are two people that have just entered a room and
    one looks like a person you would have no problem in talking to and
    the other “never in a million years!”

    I’d now like you to write down what you are observing with each of
    these people.
    A. Person you would talk to
    B. Person you would feel uncomfortable with

    How are they standing?

    Where are their eyes looking?

    How are they talking?

    How are they moving?

    What are their facial expressions like?

    Now think about yourself when you meet someone for the first time,
    and answer the questions that are in the boxes once more.

    Are you in the “Person I would talk to” or the “Person I would not
    talk to” column?
    3
    4
    How people judge each other when they meet
    for the first time?

    1. Appearance

    2. Body language
    a. Emotion is created by motion
    b. Look interested

    3. How you sound?


    a. Nervous?
    b. Confidence?

    4. What you have got to say?

    5
    What do people love to talk about?

    1. THEMSELVES!
    ● Experiences
    ● Trauma
    ● Travel

    2. THEIR OWN OPINIONS

    ● Life
    ● Work
    ● Anything

    3. OTHER PEOPLE

    ● Gossip
    ● Facts

    4. THINGS
    ● I love YOUR car, how long have YOU had it?
    ● What do YOU think of this decision?
    ● I love YOUR jacket, where did you get it from?
    ● How you usually commute to work?
    ● Current issues

    5. You!

    6
    Start the talk:

    1. Observe commonality
    a. Surrounding
    b. Background
    c. Hobby

    2. Smile!

    3. Be sincere

    4. Active listening

    5. Creating topics
    a. Issues
    b. Information/fact
    c. Question

    6. Press the HOTSPOT

    7. Threading

    8. Moderation

    7
    ACTIVE LISTENING

     Open-ended questions. Use open-ended questions to allow and


    encourage the person to give more detail and elaborate.

     Use words like: What? How? Who? Tell me?

     Paraphrase what they say

     Reflect the implications: ie : Oh, so that means you are.. blabla..

     Acknowledge the underlying feelings: Oh that is bad! So how you


    continue after that?

     Encourage further contribution: So what happen after that? What


    is she doing? How is she now?

     Use encouraging non verbal: “O” mouth, nodding, eye contact.

    8
    Creating Topics

    A topic can be divided into much more topic :

    1. Experience.
    2. Fact
    3. Feeling
    4. Equation

    Contoh : Android

    1. Pengalaman diri soal Android


    2. Pengalaman mereka soal Android
    3. Fakta soal Android yang kamu tahu
    4. Tanya apa yang mereka tahu soal android
    5. Yang FEEL nya sama dengan Android. iOS
    6. Yang ruang lingkupnya ada di atas Android. Smartphone.

    EXERCISE

    9
    THREADING

    1. Bridging

    2. When is the right time?

    3. How to return?

    4. How to remember?

    EXERCISE

    10
    ACTION PLAN

    ● Don’t worry about what to say just go into each conversation


    with the other person in mind.

    ● Listen and ask questions about the other person.

    ● Then ask some more questions!

    ● Think about “YOU” instead of “I”

    ● Talk about the other person’s favourite 5 subjects in order!

    ● Don’t talk about yourself until the other person asks

    ● Silence is fine.

    ● Relax

    ● Read more!

    ● Have fun!

    11
    Starting from Zero

    How are you 1 : Non response

    You: "How are you?"

    Her: "Fine."

    You: "You know, it's kind of rude not to ask how I am after I asked
    how you are."

    Her: "Okay, how are you?"

    You: "I am wonderful. You would not believe what I have been doing
    today. Have you ever been involved in something really dangerous
    and after it was over you had an incredible high, as if you just had
    the most intense sex? Well today I..."

    How are you 2 : Non response but continue funny

    You: "Hi, how are you?"

    Her: "Fine"

    You: "Good. I'm having one of those days when I feel less than
    confident. I don't know why. My horoscope said today was supposed
    to be a kicker. So something amazing must be right around the
    corner." (look around like you are expecting something)

    12
    How are you 3 by compliments :

    You: "I love that scarf you're wearing."

    Her: "Okay, thanks" You: (not missing a beat) "I bought one just like
    it. I'm usually not a scarf guy but I was in France last month and
    everybody wears them. And they have this great way of wrapping
    and tucking them about their head. May I? (taking scarf and
    demonstrating)"...

    PRACTICE TIME

    13
    ICE Breaking

    7 ice breakers:

    1. Humour

    2. Story telling and Social Vibing (normal day to day, weather,


    information giving)

    3. Intriques: teaching someone something, showing something cool


    or interesting, or really intriguing that they learn something, i.e:
    magic box, personality test, etc

    4. Life observations: Like a philosophers, or a standup comedian

    5. Character Readings: cold read them, or tell something you think


    about them. Keep it playfull, teasing, or you could also be
    romantic.

    6. Fun and Games

    14
    NOTES

    15
    16

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