Punjab State e-Governance Reform Society

Directorate of Governance Reforms

D241, Sector 74, Phase 8B
Industrial Area, Mohali (Punjab)

1. Applications are invited for One Chief Technology Officer and fifteen Technology Experts
on a contract basis initially for a period of 3 years. The same may be extendable beyond 3 years.
2. A candidate must use the copy of the application form available at www.dgrpunjab.gov.in
and create a similar MS Word Template to fill in his information digitally. Printed, signed and
scanned copy of that form be sent in PDF format on the email id dgr@punjab.gov.in with
a copy of techexpertspunjab@gmail.com by 07/10/2019 before 5:00 PM. Applications
sent by post will not be entertained.
3. Only eligible candidates will be invited to participate in the selection process. Intimation in this
regard will be given via emails and a notice in this regard will also be uploaded on website
www.dgrpunjab.gov.in

The Background

1. Although government has achieved considerable success in the implementation of front end
e-Governance projects, departments, in general, lack the technical capacity to undertake
Enterprise Level Process/ Administrative Reforms and backend computerization initiatives.
2. The Government of Punjab has constituted a State Advisory council, with stalwarts from
Industry and Academia, to aid and advise the State in defining and implementing such
transformational Governance Reforms.
3. In addition, the government has envisioned “Digital Punjab” project to transform the State
into a digitally empowered society and knowledge economy by transforming the old
established physical ways of doing business and providing government services through new
modes that are optimized around real-time systems.
4. Digital Punjab project/ transformational agenda will be governed by following principles: -
i. Citizen Centred Approach (Hassle free online/ mobile based platform for the citizen
to discover and avail government services with ease)
ii. Services on demand (Services that best suit the citizen needs, such as service availability
from anywhere, anytime)
 iii. ONE Integrated Government (with a platform for all departments to collaborate and
work in a cohesive manner)
iv. Social & Economic Empowerment of citizens ( through effective e-governance
solutions to help them avail schemes, benefits, services, employment, skill development
services from the government in a seamless manner)
v. The Enterprise platform/architecture ( That would consists of re-usable blocks or
micro-services, would utilise/ integrate with already available software developed by
the Government of India and/ or other agencies).
vi. Solution design for interconnectedness (using API as a policy that would make
transactions easier and cheaper).
vii. Data Ownership and Single Source of truth (Each department/ government entity
would have independent ownership of its IT infrastructure but would simultaneously
allow the legitimate sharing of the information amongst others to resolve the inter
departmental dependencies. They will maintain their data attributes as a single source
of truth for which they would be the final authority.
The concerned department shall ensure quality, standardization and sharing of data
with per Sectors. All the departments will document their data in the format/ schema
prescribed by DoGR. Digital ID to the residents and Interoperability of the
departments would be the main keys of the solution. The large number of datasets in
the State Government may be clubbed into three broad data categories: -
i. Citizen: including Health, Education, Social Security, Social Justice, Food &
Supplies, Elections, Driver’s Licenses, Vehicles.
ii. Properties: including Land Revenue, Local Government, Housing and Urban
Development, Rural Development and Panchayats.
iii. Economic: including Taxation, State Excise, Power, Environment, Industries,
Labour, Agriculture, Cooperation.
viii. Reorganized service and technical architecture (data available from different sources
may be analysed and used for delivery of other services).
ix. Continual re-engineering and feedback loops (The system would start with business
process re-engineering with simplified forms, processes, outputs, SLAs and would be
strengthened by a feedback loop mechanism from direct user/citizen for continual
improvement.
x. Citizen touch points and delivery channels (Special focus would be given to citizen
touch points, payment ( UPI/ Cards/ Online/ wallets/ QR codes or new options
 available) and delivery channels (Web/Mobile/Kiosk/ new options available) for
convenient service delivery.
xi. Technological transformation supported by required legislations (various laws/ policies
required to govern such a digital platform needs to issued/ legislated).
2. As part of Digital Punjab, the government is already in the process of implementation of
Punjab Enterprise Architecture (PunEA) whereby a single interface would be offered to the
citizens and departmental official cutting across the departmental boundaries. Under Punjab
Enterprise Architecture (PunEA), all the Departments shall be grouped on the basis of
similarity in their business functions and target audience with specific focus on performance
management, common business processes and applications. This group of departments would
be named Sector.
3. The proposed Sectors are :-

i. Primary
ii. Social Benefits / Justice
iii. Education and Skill
iv. Urban Development
v. Industrial
vi. Infrastructure
vii. Services
viii. Financial Sector Reforms
ix. Rural Development
x. Health

Ten Technology Experts

1. Technology Experts would be expected to drive the e-Governance projects and Punjab
Enterprise Architecture initiatives in respective sectors.
2. A Technology Expert is expected have a broad IT Project implementation experience and
is not expected to be an expert of any of the specific sectors mentioned above. He will
coordinate with multiple departments, propose new collaborative solutions and get the
decisions implemented.
One Chief Technology Officer

1. Since IT will provide the backbone to the whole transformation, a Chief Technology Officer
is required to conceptualize and implement the technology vision and IT architecture for the
State.

Five Specialized Technology Domain experts

1. Five Specialised Consultants/ domain experts would be required to support the CTO in
Specialized Technology Domains.

Role and Responsibilities/ Job Description

The CTO would be expected to:

1. Create the technology vision and architecture roadmap for the State that would provide
one Integrated Government experience to citizens for anywhere, anytime service delivery
and grievance redressal with the scope for continual re-engineering and improvement.
2. Assist the State Advisory Council and departments in bringing required legislations/
process reforms to support the technological transformation and change management
3. Conceptualize, Document and implement Technology, Application, Data, Security and
other standards recommended by India Enterprise Architecture (IndEA) and/ or other
National Frameworks/ Policy Standards.
4. Implement Unique Identity as well as Data Standards across the government for ensuring
data driven decisions with clear data ownerships and single source of truth by leveraging
new and emerging technologies like AI/ ML/ Robotics/ Blockchain/ IoT
5. Conceptualize and implement Enterprise Solutions with plug and play/ Microservices
options to readily integrate with available software developed by the Government of India
and/ or other agencies using APIs
6. Foster the collaborations to promote IT Technology adoption by actively participating in
various forums and develop technology investment strategies that align with the business
priorities of the State.
7. Conceptualize and implement technology solutions to increase the citizen touch points
and delivery channels for service delivery/ access to the government.
 8. Ensure management and security of all the IT assets of the State (network, data,
applications, hardware etc.) to keep them in contemporary state
9. Steer the process to create required human resource capacities in the State to bring the IT
transformation and forecast funding needs for IT staffing, equipment, materials, and
supplies.

Technology Experts would be expected to:

1. Identify the major policy issues/ objectives associated with in each Sector area as per the
vision delineated by State Advisory Council.
2. Recommend the process/ legislative reforms for the whole Sector Area after studying the
best practices on the basis of similarity in functioning, target audience, business functions,
citizen centricity, and touch points.
3. Define the competence required in the departments to achieve the objectives.
4. Identify specific technologies relevant for each department/ sector in his Sector and train
them for relevant tasks with a focus on performance management, monitoring
methodologies, common business processes/ applications.
5. Coordinate with departments for designing project scope and objectives and ensure
achievement of same within required timeframe and monitor completion of all projects.
6. Support the departments/ sector for implementation of Enterprise Architecture.
7. Assist Sector departments in the creation/ acquisition of IT Infrastructure/ Solutions

Specialized Technology experts would be expected to:

1. Be professionals with exceptional expertise

2. Have experience in handling Enterprise Level Solutions/ stacks/ micro-service platforms
across multiple domains including E-Governance/ Public Service Delivery/ Healthcare/
Agriculture/ Financial Inclusion etc.
3. have demonstrated requisite skills for minimum 5 years at senior role (with in respective
field i.e. Data/ Security / Infrastructure/ Technology/ Enterprise). The indicative
experience for the Specialized Technology experts is as under: -

a. Data Architect: - Experience in Large scale IT implementation with focus on

Databases Development, Database design, Data Analysis, Data Modelling,
 Enterprise Data Architecture, Data Warehousing, Data Migration, Master Data
Management, DBA experience in RDBMS, Performance tuning of databases and
Project Management experience.
b. Technology Architect:- Experience in large scale IT implementation with focus
on large enterprise, assessment of current applications, Application portfolio
optimization, Application Development, Application design and Development
strategy and migration.
c. Security Architect: - Experience in design, building, testing, and implementation
of security systems, Information Security, IT Risk Management with focus on
security, performance and reliability. Solid understanding of security protocols,
cryptography, authentication, authorization and security. Experience in
implementation of security solutions, multi-factor authentication, single-sign on,
identity management. Further experience in assessment of IT security measures,
network security etc.
d. Infrastructure Architect:- IT Infrastructure practice experience managing multi-
site enterprise ERP environment, application hosting, voice and data networks,
security and information protection. Experience of leading overall infrastructure
for a complex organization including multi-geographic setup, VLAN setup for
regulatory requirement, managing data protection, etc. Working knowledge of
Managing Large Data Centre include, not limited to, Storage Area Network (SAN)
and related technologies, Cisco-based network communications technology, high
availability and disaster recovery architecture, communication and related
technologies. Experience and proven credentials building and deploying Cloud
solutions using reputed Cloud Service Providers at a minimum, is a key
requirement. Experience with open source technologies, DevOps, IaaS, PaaS to
help create next gen cloud solutions for clients will be an added advantage.
e. Enterprise Architect:- Experience in large scale IT implementations with focus
on enterprise architecture design, development and implementation. Hands on
experience with SOA, ESB and designing Web Services. Hands on experience with
SOA, ESB and designing Web Services. Should have demonstrated a high level of
expertise in conducing assessments.
Proposed Qualification and Experience:
A. CTO
1. Minimum Qualification: B.E./B.Tech./ MCA along with an MBA.
a. B.E./B.Tech. in CS/ IT will be an added advantage
b. Qualifications can be relaxed in case of exceptional candidates
2. Minimum 15 year experience in IT field, preferably with software development
background or EA implementation.
3. Out of above experience, minimum 5 years must be at senior executive level positions.
4. Experience should be post minimum educational qualification. (Training & Teaching
experience will not be counted towards eligibility)
B. Technology Experts:
Level Qualification Criteria No Monthly
(Can be relaxed in case of exceptional candidates) Fee Rate
(in INR)
Senior Level 1. Professionals with high level of specialization and 4 1,50,000-
Consultants/ experience Education: Masters/Doctorate in the 2,40,000
Technology required discipline and from an eminent institution
experts 2. Essential Experience: More than 12 years at top
management level with good institutions
3. Required Experience: 6+ years of Consultancy
exposure to projects of high value and impact.
Middle Level 1. Professionals with middle level experience in relevant 6 75000 –
Consultants/ sector/function. Education: Graduate/Post Graduate 1,50,000
Technology in the required discipline
experts 2. Essential Experience: 6 to 10 years at middle
management level from reputed (National/State)
institutions
3. Required Experience: 3-4 years of Independent
Consultancy experience.
Specialised 1. Professionals with high level of specialization and 5 2,40,000 –
Consultants/ experience Education: Masters/Doctorate in the 5,00,000
Technology required discipline and from an eminent institution
experts 2. Exceptional expertise in the required sector/function.
1. Remuneration:
A. CTO:
Indicative CTC: Rs. 50 lakhs (Negotiable for a suitable candidate)
B. Sector/ Domain Experts:
As above mentioned in the table above
2. Nature of Engagement:
Contractual Engagement for a period of 3 years, with yearly performance review. The same
may be extendable beyond 3 years.
3. Selection Process: Mode of selection will be interview by the selection panel notified by
PSeGS. The candidates will be shortlisted for interview in the ratio 1:5 based on their
qualification and experience. The final appointment will be based on the decision of the
Selection Panel constituted for the purpose. Deputation from Government organizations/
private and public companies would be allowed.
4. Selection based on secondment (For CTO Only): Selection panel may identify a resource
(to be hired as CTO) from a reputed private/ public companies or from amongst the
freelancers having sufficient expertise and experience required for purposes and objectives
defined for CTO by PSeGS.
There should not be any conflict of interest or any interest in generating business for employer
of candidate selected under secondment. The Employee shall notify the Employer and the
Director Governance Reforms (or the appropriate person of any successor body) if the
selected candidate identifies any actual or potential conflict of interest between the Employer
and the State Government/PSeGS during the Secondment Period.
Selected candidate shall remain an employee of the Employer throughout the Secondment
Period and shall not be deemed to be an employee of the PSeGS by virtue of this Agreement
and that the selected candidate shall not be entitled to any bonus or other fringe benefits from
the PSeGS
 Punjab State e-Governance Reform Society
Directorate of Governance Reforms
D241, Sector 74, Phase 8B
Industrial Area, Mohali (Punjab)
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Position Applied for : _______________________________________________

Name of the Candidate : _______________________________________________

Date of Birth (DD/MM/YYYY) : _________________________________________________

Email ID : ___________________________________________________

Mobile No. : ____________________________________________________

Qualifications (12th Grade onward in reverse order)

S. Qualification/Degree/Diploma Name of the University/ Year of %age /
No Institution Passing Grade

Certifications if any (in reverse order)

1.
2.
3.

Brief Description of requisite experience

S. No Name of the Organization Duration Brief Description of projects handled
Experience in years & months:
Detailed description of Projects handled, the stakeholders involved, the problems faced and the
lesson learnt
1. Project 1
2. Project 2
3. ……………

The skillsets you are proud of and how will they be relevant to the current assignment
1. Skillset 1
2. Skillset 2
3. ………….

Certified that all the information finished above by me is correct to the best of my knowledge.
Certified that I am not involved in any criminal activity and no criminal case is pending against me
in any court of law in India. If at any time it is found that the above information is incorrect, my
services are liable to be terminated without any notice.

Place:
(Signature of the
Candidate)
Date: