Facilitator Guide

Facilator Guide
A simple guide to
help you run your
first session
Welcome
DesigTh solves problems. PuttiThg to help you create your very own Design Thinking
users aThd experieThces first is the workshop.
key to uThlockiThg the poteThtial of

This hands-on workshop will give your team a
aThy idea.
simple, fun and reusable process using the basic
But you don’t need to be a designer to apply the principles of Design Thinking. It will take you from
principles of design to the way you work with your nuturing empathy, rapid idea generation, right the
team. way through to sketching and creating interactive
prototypes in an hour.
Thousands of companies and educational
institutions around the world use Marvel in By the end, everyone in your session will walk away
workshops every year. We’ve taken some of the with a deeper understanding of design and how to
most impactful learnings from those sessions put the needs of the user first.
Empower your team with Marvel. Learn how. 01

What is Design
Thinking?
DesigTh ThiThkiThg is a desigTh methodology that helps
solve problems usiThg a humaTh-ceThtred approach.
It’s a series of stages in a process that are simple enough for everyone
to use and apply to their own work which is why it works incredible
well for the majority of projects.
You’ll notice that a large part of this Design Thinking Workshop Kit
focuses on empathy, with the goal of creating better and more useful
solutions for the user that improves their lives in some way.
It breaks down into 5 stages:
Empathise - Know the people you're designing for, so you

understand their needs better.
Define - The big, meaty problem you want to solve for your
business, customer or end-user
Ideate - Come up with different solutions that might be useful to

people.
Prototype - Turn ideas into realistic mockups that you can test.
Test - Share your prototype and gain invaluable feedback from the
people that matter.
As you can see, this isn’t just about talking to the user, you’ll also be
producing a functional prototype that you can test with internal or
external users - all within an hour.
The goal is moving at speed to generate ideas and bring cross-

functional teams into the conversation, leading to faster innovation
and more meaningful outcomes.
Plus, it’s a ton of fun!
02
The role of the
Facilitator
The Facilitator is responsible for preparing
everything before the event, keeping things flowing
during and wrapping up after it's done.
Throughout the workshop, it's your job to keep

each team on track and be available for questions.
Remember to:
Read through all of the materials in the kit
Print out everything you need
Bring the energy! The session will feed off you
Your first workshop might have a few bumps in the

road, but don’t a fun learning process! Gather
feedback, tweak and improve!

Choose a
theme
This workshop works best when you have a

particular business problem in mind - such as
releasing a new feature, product or tackling a new
customer in your market.
Here’s a few examples:
Help our customers access their account on

their phones
Improve the wellbeing of our employees
Remind our patients to take their medication

Before you get
started…
Here's a few tips to help you get ready
for your first sessioTh.
Make sure you have everything on the

workshop checklist:
A meeting room (preferably with a TV)
Pens, pencils, erasers
Plenty of paper for sketching
Print plenty of the provided sketch templates
Laptops, iOS or Android devices per team
Individuals or teams?
The workshop works best in teams, but if you have
a smaller crowd, breaking out of teams and working
as individuals works great too.
Email everyone the agenda and links

beforehand
Let everyone know the agenda of the session via
email beforehand. Be sure to include links to pre-
install Marvel for iOS/Android and register for a free
account, so no time is wasted during the session.
Remember
These workshops can fit into an hour lunchbreak up
to half a day. If your session is longer than an hour,
remember to provide refreshments!

Email template to send
To get everyoThe ready, we’ve put together aTh email
template to seThd out to atteThdees
Hi everyone!
Looking forward to our first ever Design Thinking workshop!
Below is our agenda for the session, as well as some useful links
to get you ready to bring your ideas to life!
Agenda
Date: [day and time of session]
1:00pm - Start the session with introduction to Design Thinking
1:05pm - Empathise
1:10pm - Define
1:15pm - Ideate
1:20pm - Prototype
1:40pm - Test
1:50pm - Present
Things to do before the session:
Download Marvel for iOS or Android
Sign up for a free account on your app of choice or

www.marvelapp.com. This way you'll be able to save your work
from the session
Open the presentation template deck and save a copy to your desktop.
Thanks everyone, looking forward to it!
Empower your team with Marvel. Learn how.

During the
workshop
OThce thiThgs have kicked o!,
here’s a few tips to make sure it
all goes smoothly.
Be strict on the time spent on each stage

Time to get vocal! Constantly give everyone
updates on how much time is remaining in each
stage and usher them to complete the tasks and
move on. It also helps build up the energy and
suspense for presentations!
Use the facilator deck to keep a steady pace

Keep the facilator slides visible on a TV screen or
laptop so that attendees can keep referring back to
it. Move through the slides to push everyone into
each new stage.
Encourage multi-tasking
It’s natural for some teams to fall behind the stages,
but don’t worry! It’s a great opportunity for other
members of the team to tackle a different stage or
begin crafting the presentation.
Take photos!
It’s nice to have a few photos of people in action to
send around after the session is complete. Share
them with us on Twitter using #MarvelWorkshops
@marvelapp!

Using Marvel to Prototype
Before you ruTh your first They allow anyone to turn sketches on paper into
workshop, it’s worth gettiThg interactive prototypes in a few minutes. I
familiarised with Marvel! t’s a popular tool for workshops as no additional

software is required and the ability to simply take
Marvel is a design and prototyping platform that photos of sketches then import them into Marvel
enables you to create realistic, interactive mockups means everyone can get involved.
of apps, websites and digital products in minutes.
Download the free apps here:
Once your session reaches the ‘Prototype’ stage of https://marvelapp.com/apps
Design Thinking, that’s where Marvel comes in. It’s
free to sign up and use, all your attendees need to
If you are creating web apps or features
have is an iPhone, Android or laptop device.
Marvel is also available on the web, where you
Here’s a couple of videos on how Marvel works: can create prototypes for desktop screen sizes
https://help.marvelapp.com if your product or feature isn’t mobile-based.
The Marvel web platform allows you to

If you are creating mobile apps or
wireframe, design and prototype directly in the
features
browser without any additional software. All you
Our iPhone and Android apps are perfect for need is a laptop or computer.
creating prototypes of mobile apps or features. Sign up for free here: https://marvelapp.com

Presentation
Time’s up! RouThd the teams up to at the end of the session.
preseTht their ideas aThd prototype

to the group. We’ve put together a simple presentation deck
template for your attendees to fill out in a few
Each team should take 2-5 minutes to discuss their minutes so they can present their design thinking
prototype, explain how it solves the problem and stages and prototype. Access, here:
walk the rest of the teams through their creative
process. Be sure to allow time for some questions http://bit.ly/designthinkingpresentation
afterwards from the other attendees.
Not laptops? Simply click or tap ‘Share’ in any
This is a great way to showcase ideas and generate Marvel prototype to get the link of the prototype to
discussion, plus it creates a sense of achievement display on the screen

Empower your team with Marvel. Learn how.

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Facilator Guide

users aThd experieThces first is the workshop.

key to uThlockiThg the poteThtial of

Empower your team with Marvel. Learn how. 01

It breaks down into 5 stages:

Empathise - Know the people you're designing for, so you

Ideate - Come up with diﬀerent solutions that might be useful to

The goal is moving at speed to generate ideas and bring cross-

Plus, it’s a ton of fun!

Throughout the workshop, it's your job to keep

Read through all of the materials in the kit

Print out everything you need

Bring the energy! The session will feed oﬀ you

Your first workshop might have a few bumps in the

Empower your team with Marvel. Learn how. 03

This workshop works best when you have a

Here’s a few examples:

Help our customers access their account on

Improve the wellbeing of our employees

Remind our patients to take their medication

Empower your team with Marvel. Learn how. 04

Make sure you have everything on the

A meeting room (preferably with a TV)

Pens, pencils, erasers

Plenty of paper for sketching

Print plenty of the provided sketch templates

Laptops, iOS or Android devices per team

Email everyone the agenda and links

Empower your team with Marvel. Learn how. 05

Looking forward to our first ever Design Thinking workshop!

Date: [day and time of session]

1:00pm - Start the session with introduction to Design Thinking

Things to do before the session:

Download Marvel for iOS or Android

Sign up for a free account on your app of choice or

Thanks everyone, looking forward to it!

Empower your team with Marvel. Learn how.

Be strict on the time spent on each stage

Use the facilator deck to keep a steady pace

Empower your team with Marvel. Learn how. 07

workshop, it’s worth gettiThg interactive prototypes in a few minutes. I

familiarised with Marvel! t’s a popular tool for workshops as no additional

The Marvel web platform allows you to

Empower your team with Marvel. Learn how. 08

Time’s up! RouThd the teams up to at the end of the session.

preseTht their ideas aThd prototype

Empower your team with Marvel. Learn how. 09

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