Exercise 1

Name: Louella M. Ramos Score: ____________________

Section : 11- Abigail Rating: ___________________
Essay:
1. Describe the three levels of control in an organization. Consider an
organization with which you are familiar. Identify a control at each level.
In management, there are varying levels of control: strategic
(highest level), operational (mid-level), and tactical (low level).

2. Describe the major types of control by timing. Suppose that you are
managing a small factory that makes specialized microchips for a well-
known computer manufacturer. Explain how you would use each control
type to help maintain adequate control over the manufacturing process.
There are 3 types of control by timing listed as feedforward control,
concurrent control and feedback control. Feedforward control is an element or
pathway within a control system that passes a controlling signal from a source in
its external environment to a load elsewhere in its external environment.
Concurrent control takes place while an activity is in progress. It involves the
regulation of ongoing activities that are part of transformation process to ensure
that they conform to organizational standards. Feedback control evaluates the
team's progress by comparing the output the team was planning on producing to
what was actually produced. I would use these controls as a basis or guideline of
how I would control the production of microchips in our factory.
3. Differentiate cybernetic and non-cybernetic controls. Explain how you
might use these 2 types of control in a manegerial position.
Exercise 3
Name: Louella M. Ramos Score: _____________________
Section : 11- Abigail. Rating: ____________________
Identification: Write your answer on the space provided before each number.

1. Concurrent Control It involves the regulation of ongoing

activities to ensure that they conform
to organizational standards.
2. Feedforward control It focuses on the regulation of inputs
to ensure that they meet the
standards necessary for the
transformation process.
3. Establish Standard It identifies specific criteria for
evaluating performance and related
employee behavior.
4. Operational Control It involves supervising the
implementation of operating plans.
5. Tactical Control It is focused on the assessment of
implemented tactical plans at
department levels.
6. Strategic Control It involves monitoring critical
environmental factors that could
affect viability of strategic plans.
7. Controlling It is the process of assuring that
organizational and managerial
objectives are accomplished.
8. Feedback control It is a regulation exercise after a
product or service has been
completed in order to ensure that the
final output meets organizational
standard and goals.
9. Types of control It was developed to control various
aspects of a production cycle
System including inputs, transformations and
 outputs.
10. Cybernetic Control Systems that are self-regulating,
applicable to task with clear-cut
standards with built-in services to
correct automatically any deviations
that occur.
11.Non-Cybernetic Systems applicable to organizational
activities using not complete routine
Control or standards.
12. Market control A managerial approach to controlling,
where a reasonable level of
competition in goods or service area
must exist to make it possible to
specify requirements clearly.
13. Process control It involves capital investment decision
for purchase of plants or equipment.
14. Financial ratio It shows the relationship between a
firm's assets and liabilities.
15. Financial Analysis It determines the liquidity position
and profability of a company.
16. Budget The common denominator for
company activities, including earnings
and expenses.
17.Clan Control It relies on values, beliefs, traditions,
culture and norms to regulate
employee behaviors and attain
organizational goals.
18. Bureaucratic It relies on regulations through rules,
policies, supervision, budgets,
Control schedules, reward systems and other
administrative mechanisms.
19.Inventory Control It involves deciding when to order
and how much to order.
20.Quality Control It ensures the maintenance of
standards for the product.
Exercise 6
Name: Louella M. Ramos. Score: __________________
Section : 11- Abigail Rating: _________________
Enumeration
A. Types of control systems 1.Cybernetic Control
according to managerial
discretion 2.Non-Cybernetic Control

B. Control strategies 3.Market Control

4.Bureaucratic Control
5.Clan Control
C. Functions and controls 6.Overseeing
7.Comparing
8.Correcting Deviation
9.Influencing Future Decisions

D. Types of control systems 10.Feedforward control

according to timing 11. Concurrent Control
12.Feedback control
E. Steps in the control process 13.Determine Areas of control
14.Establish Standards
15.Measure Performance
16.Compare performance against
standards
17.Recognize performance
whether above or below
18.Take corrective actions
19.Adjust standards and
measurement as necessary.
F. Levels of control 20. Strategic Control
21.Tactical Control
G. Importance of control 22.
 23.
H. Control targets 24.Financial control
25.Budget
26.Financial analysis
27.Financial audit
I. Examples of formal behavioral 28.Cultural consists
controls 29.Socialization
30.Executive Power
Exercise 7
Name: Louella M. Ramos Rating: ____________________
Section : 11- Abigail. Score: ____________________
Odd man out

1.B A. Culture
B. Job analysis
C. Executive power
D. Socialization

2.C A. Staffing
B. Job analysis
C. Socialization
D. Performance appraisal

3.D A. Financial control

B. Operational control
C. Behavioral control
D. Inventory control
4.C A. Quality control
B. Capacity control
C. Information control
D. Process control
5.B A. Financial ratio
B. Operational ratio
C. Financial analysis
D. Income statement
6.D A. Strategic control
B. Tactical control
C. Operational control
 D. Feedforward control

7.C A. Establish standards

B. Measure performance
C. Monitorable
D. Take corrective action
8.B A. Feedback
B. Strategic
C. Concurrent
D. Feedforward
9.A A. Capacity
B. Clan
C. Bureaucratic
D. Market
10. A. Measure performance
B. Timely
C. Realistic
D. Accurate
Exercise 8
Name: Louella M. Ramos Score: _________________
Section: 11- Abigail Rating:________________
Morse type: Write A if the item is related to A
Write B if the item is related to B
Write C if the item is related to both
Write D if the item is not related to any.

1.A Strategic control

A. Monitoring critical
environmental factors.
B. Assessing the implementation
of plan at department levels.
2.C Control process
A. Determining areas to control
B. Establish standards
3.C Control systems
A. Feedforward control
B. B. Feedback control
4.B Control systems
A. Market control
B. Bureaucratic control
5.B Control systems
A. Clan control
B. Cybernetic control
6.C Control strategies
A. Market control
B. Bureaucratic control
7.D Control targets
A. Operational control
B. Non-cybernetic control
8.D Operational control
A. Financial ratio
B. Income statement
9.C Operational control
A. Inventory control
B. Quality control
10.A Effective control system
A. Create control culture