Technology Learning Lab

Project report submitted

in
Partial fulfillment of requirement for the award of
degree of

Bachelor of Engineering
in
Electronics Engineering

By
Mr. Nihal Zade

Guide (from Industry)

Mr. Pradip Punwatkar

Co-Guide (from College)

Dr. Laxman Thakare
At
Reliance Jio Infocomm Limited
RCP, Navi Mumbai

Department of Electronics Engineering

G.H. Raisoni College of Engineering, Nagpur
(An Autonomous Institute Affiliated to Rashtrasant Tukadoji Maharaj Nagpur University)
NAAC "A+" Grade & NIRF Ranked 67th for 2017, Ranked 111th for 2019

May 2019
 Technology Learning Lab

Project report submitted

in
Partial fulfillment of requirement for the award of
degree of

Bachelor of Engineering
in
Electronics Engineering
By
Mr. Nihal Zade

Guide (from Industry)

Mr. Pradip Punwatkar

Co-Guide (from College)

Dr. Laxman Thakare
At
Reliance Jio Infocomm Limited
RCP, Navi Mumbai

Department of Electronics Engineering

G.H. Raisoni College of Engineering, Nagpur
(An Autonomous Institute Affiliated to Rashtrasant Tukadoji Maharaj Nagpur University)\
NAAC "A+" Grade & NIRF Ranked 67th for 2017, Ranked 111th for 2019

May 2019
© G.H.Raisoni College of Engineering, Nagpur 2018
 DECLARATION

We, hereby declare that the project report titled “Technology Learning Lab at Jio”
submitted herein has been carried out by us in Reliance Jio Infocomm Limited, Navi
Mumbai towards partial fulfillment of the requirement for the award of degree Bachelor of
Engineering in Electronics Engineering. The work is original and has not been submitted
earlier as a whole or in part for the award of any degree/diploma at this or any other
Institution / University.
We also hereby assign to G. H. Raisoni College of Engineering, Nagpur and
Reliance Jio Infocomm Limited, Navi Mumbai all rights under copyright that may exist in
and to the above work and any revised or expanded derivatives works based on the work as
mentioned. Other work copied from references, manuals etc. are disclaimed.

Place: Nagpur Mr. Nihal Zade

Date:
 CERTIFICATE

The project report titled “Technology Learning Lab at Jio” submitted by

Nihal Zade for the award of degree of Bachelor of Engineering in Electronics
Engineering has been carried out under our supervision. The work is comprehensive,
complete and fit for evaluation.

Guide Co-Guide
Pradip Punwatkar Dr. Laxman Thakare
Assistant Vice President , Assistant Professor,
Learning Platforms & Operations, Department of Electronics
Reliance Jio Infocomm Ltd. Engineering
G.H.R.C.E, Nagpur

Dr. Vibha Bora Dr. Sunil Nangrani Dr. Preeti Bajaj

Head, Dean- Industry Director,
Department of Electronics Relations, G.H.R.C.E, Nagpur
Engineering G.H.R.C.E, Nagpur
G.H.R.C.E, Nagpur
 Certificate

Cost of Industrial Solution Certificate

This is to certify that Mr./Ms. Nihal Zade students of Electronics Engineering from G H
Raisoni College of Engineering, Nagpur has completed Internship successfully from
26/11/2018 to 26/04/2019. During this period they have shown good interest in the
assignment/works given to them and worked hard.

Students have worked during internship period on following project/industrial problem

under the guidance of Mr.Pradip Punwatkar,(Assistant Vice President & Hiring,Onboarding
and Training Department).
1. Technology Learning Lab

Industry has spent Rs NIL amount on their ideas/industries problem, which they have
successfully implemented.

Regards,

Signature
Name of HR Head: Richa Fotedar
Designation: Human Resources
Industry Name & Address: Reliance Jio Infocomm Limited, Reliance Corporate,
Park,Ghansoli Navi Mumbai.
 Savings to Industry Certificate

This is to certify that Mr./Ms. Nihal Zade students of Electronics Engineering from G H
Raisoni College of Engineering, Nagpur has completed Internship successfully from
26/11/2018 to 26/04/2019. During this period they have shown good interest in the
assignment/works given to them and worked hard.

Students have worked during internship period on following project/industrial problem

under the guidance of Mr. .Pradip Punwatkar, (Assistant Vice President &
Hiring,Onboarding and Training Department).
1. Technology Learning Lab

During their tenure of internship, they were hard working and focused on activities assigned
to them. Project work submitted by them has the potential to save cost up to Rs NIL
lakh/year. Also they were entitled for stipend of Rs. NIL /- per month along with canteen,
transportation & accommodation facilities.

Regards,

Signature
Name of HR Head: Richa Fotedar
Designation: Human Resources
Industry Name & Address: Reliance Jio Infocomm Limited, Reliance Corporate,
Park,Ghansoli Navi Mumbai.
 ACKNOWLEDGEMENT

I would like to express gratitude to our company project guide, Mr. Pradip Punwatkar
for his support, patience, and encouragement throughout the project duration. It is not often
that one finds a guide that always finds the time for listening to the little problems and
roadblocks that unavoidably crop up in the course of working on a project. His technical
and editorial advice was essential to the completion of this dissertation and has taught me
innumerable lessons and insights on the workings of an industry in general.
I am very grateful to Reliance Jio Infocomm Limited for giving us the opportunity to work
with their esteemed organization for the duration of 6 months, which left me with a fruitful
experience. I am also thankful to them for providing me with all the necessary facilities,
which helped me in completion of our work
I am thankful to our director Dr. Preeti Bajaj for providing me with the necessary
facilities. I am thankful to our Head of Department of Electronics Engineering, Dr. Vibha
Bora for constant support and motivation.
I am also thankful to Dr. Laxman Thakare for providing me constant encouragement and
support in the times of despair, without whose guidance the project might not be
completed.

Sr. Name of
Mobile No. Email ID Signature
No. Candidates

Mr.Nihal
1 9764852672 zade_nihal.ghrceex@raisoni.net
Zade
 ABSTRACT

Technology Learning Lab is the future of Education as well as Business, company is

teaching their employees for productive output and to motivate them about their work. It is
nearly impossible to find out where is employee lagging behind and what they really need
and so if we cannot find what to teach then we cannot do anything for that. Creating manual
programs for individuals or small groups is not a good idea and takes more time, money and
temporary results. And hence we started with different programs that are JBP learning,
FDFC, Event Based Learning, Video Job Description and HOT Breakthrough.
This sub-projects started under one main project that is Technology Learning Lab
which empowers the Digitalization in Business and Education. Each program is for
advancement of learning type and better performance of employees as output. JBP learning,
we provide small learning bytes for XDSS and DSS on platform of JBP app. Without
watching this learning videos XDSS and DSS are not able to mark their attendance.In FDFC
(Fifty days Fitness Challenge), we make our employee aware about importance of
fitness.Event Based Learning is a wide topic which has different aspects, here we designed
one android application for Jio Center where customer can give feedback.Defect Based
Training is part of Event Based learning that is applied in Hiring, Onboarding and Training
process. Chat bot is a computer program designed to simulate conversation with human
users, especially over the Internet. The best source of doing automation is nothing but
implementation of chat bots on Jio careers portal. Chat bot is a computer program designed
to simulate conversation with human users, especially over the Internet. The best source of
doing automation is nothing but implementation of chat bots on Jio careers portal. Chat bot
is a computer program designed to simulate conversation with human users, especially over
the Internet. The best source of doing automation is nothing but implementation of chat bots
on Jio careers portal. It has taken time period of 4 months to built complete chat bot.
 LIST OF ABBREVIATIONS

Sr. No. Abbreviation Full Form

1 RJIL Reliance Jio Infocomm Limited
2 FDFC Fifty Day Fitness Challenge
3 EBL Event Based Learning
4 JC Jio Center
5 JP Jio Point
6 HR Human Resource
7 JD Job Description
8 JPM Jio Point Manager
9 DSS Digital Service Specialist
10 MSL Mobility Sales Lead
11 OBL Onboarding Lead
12 SM Senior Manager
13 RSML Reliance Strategic Manpower Solutions
Limited
14 DOJ Date of Joining
 INDEX

Chapter No. Contents Page No.

1 Introduction 1
2 Literature Review
Abstract 5
Cause of Idea Generation
Objective
3 Methodology
Requirement Specifications
Construction
Installing & Maintenance
- Camtasia 12
- Adobe Premiere Pro CC
- Adobe Illustrator
- Video Scribe
- H5P
- DialogFlow
4 Tools Used
H5P Platform
Adobe Illustrator
Adobe Premiere Pro CC 30
Camtasia
Video Scribe
DialogFlow
5 Observations/Description/Working
Jio Beat Planner
HOT Breakthrough
Video Job Description 34
Game Based Learning
Raj: The Bot

6 Conclusion & Future Scope

Conclusion 37
Future Scope
7 References 39
8 Appendices 41
 CHAPTER 1

INTRODUCTION

1
 About Reliance Jio Infocomm Limited

Reliance JioInfocomm Limited, Jio, is an Indian mobile network operator company. Owned
by Reliance Industrialization and headquartered in Navi Mumbai, Maharashtra, it operates a
national (Long Term Evolution)LTE network with coverage across all 22 telecom groups.
Jio does not offer 2Generation or 3Generation service, and instead uses voice over LTE to
provide voice service on its network.
On 27 December 2015 (the eve of what would have been the 83rd birthday of Reliance
Industries founder Dhirubhai Ambani) Jio soft was launched, with a beta for partners and
employees, and became publicly available on 5 September 2016. In September 2018, it is
the third largest mobile network operator in India and the ninth largest mobile network
operator in the world with over 252.252 million user.
The Reliance Industries Limited's chairman MukeshAmbani,launched fixed line broadband
service named Gigafiber, on 5 July 2018 during the company's Annual General Meeting.In
June 2010, Reliance Industries (RIL) bought a 96% stake in Infotel Broadband Services
Limited (IBSL) for 4,800 crore (US$670 million). Although unlisted, IBSL was the only
one company that won broadband range in all 22 groups in India in the 4G auction that took
place earlier that year. Later enduring as RIL's telecom subsidiary, Infotel Broadband
Services Limited was renamed as Reliance JioInfocomm Limited (RJIL) in January2013.
In June 2015, Jiostated that it would start its operations all over the country by the end of
2015. However, 4 months later in October, the company's orators sent outa press release
uttering that the launch was on hold to the first quarter of the financial year2016–2017.
Later in July, a Public Interest Litigation(PIL) filed in the Supreme Court by an NGO called
the Centre for Public Interest Litigation, through Prashant Bhushan, faced the grant of the
pan-India licence to Jiopvt ltd by the Government of India. The PIL (Public Interest
Litigation) also alleged that Jio was permissible to provide voice telephony along with its
4G data service, by paying an additional charges of just 165.8 crore (US$23 million) which
was arbitrary and unreasonable, and contributed to a loss of 2,284.2 crore (US$320 million)
to the exchequer.
The Indian Department of Telecom (DoT), however, disproved all of CAG's assertions. In
its statement, DoT explained that the rules for 3G and BWA range didn't restrict BWA
victors from providing voice telephony. As a result, the PIL was canceled, and the charges
were discharged. According to Bernstein report, Jio to become India‟s No 1 telecom
machinist by 2021 by funding sales.

2
Products

JioPhone
On 21 July 2017, Jioannounced its first reasonably priced 4G feature phone, powered
byKaiOS, named as JioPhone. The price proclaimed for it is 0 with a security deposit of
1500 which can be withdrawn back by the user by returning the JioPhone at Jiostores only
after three years. This phone was unconfined for beta operators on 15 August 2017 and pre-
booking for regular operators started on 24 August2017.

JioPhone 2
A second model with a QWERTY keyboard, as well as Facebook, WhatsApp and YouTube
applications, was released in July 2018 for 2,999.

4Gbroadband
The company hurled its 4G broadband amenities throughout India in September 2016. It
was scheduled to release in December 2015 after some reports said that the company was to
come to receive final permits from the government. Jio offers fourth-generation (4G) data
and voice amenities, along with marginal services like immediate messaging and streaming
movies and music.
The company has a network of more than 250,000 km of fiber optic cables in the country,
over which it will be associating with native cable operators to get wider connectivity for its
broadband services. With its multi-service operator (MSO) licence, Jiowill also serve as a
TV channel distributor and will offer television-on-demand on its network

LYF smartphones
In June 2015, Jioentered into an agreement with domestic handset maker Intex to supply 4G
handsets capable of voice over LTE (VoLTE). However, in October 2015, Jioproclaimed
that it would be introducing its own mobile handset brand namedLYF.
On 25 January 2016, the company hurled its LYF smartphone series initiating with Water 1,
through its chain of electronic retail openings, Reliance Retail. Three more handset models
have been released so far, namely Water 2, Earth 1, and Flame1.

JionetWiFi
Forgoing to its pan-India launch of 4G data and telephony amenities, Jio has initiate
providing free Wi-Fi hotspot amenities in cities throughout India including Surat,
Ahmedabad in Gujarat, and Visakhapatnam in Andhra Pradesh, Indore, Jabalpur, Dewas and

3
Ujjain in Madhya Pradesh, choose locations of Mumbai in Maharashtra Kolkata in West
Bengal, Lucknow in Uttar Pradesh, Bhubaneswar in Odisha Mussoorie in Uttarakhand,
Collectorate's Office in Meerut,and at MG Road in Vijayawada among others.
In March 2016, Jio started providing free Wi-Fi internet to spectators at six cricket stadiums
hosting the 2016 ICC World Twenty20 matches. Jionet was made accessible in Wankhede
Stadium (Mumbai), Punjab Cricket Association IS Bindra Stadium (Mohali), Himachal
Pradesh Cricket Association Stadium (Dharamshala), Chinnaswamy Stadium (Bengaluru),
Feroz Shah Kotla (Delhi), and Eden Gardens (Kolkata) in India.

Jio GigaFiber
Jio launched Jio Giga Fibre on 15 August 2018 which offers high speed broadband, landline
and DTH services at reasonable prices.

JioApps
In May 2016, Jiopropelled a bundle of hypermedia apps on Google Play as part of its
upcoming 4G services. While the apps are accessibleto download for everyone, a user will
require a JioSIM card to use them. Additionally, most of the applications are in the beta
stage. Following is a list of theapps:

Affordable 4Gphones

Reliance Jio has teamed up with Google to manufacture affordable 4G handsets. These
phones will run exclusively on Jio network. The two companies are also occupied on
developing software for smart-TV amenities. Both were predictable to launch in 2017.

JioFi

Jio has also launched Wi-Fi routers by the name JioFi.

4
 CHAPTER 2
LITERATURE REVIEW

5
 Abstract

In the world of automation and technology, we want things to work independently

without any human interaction. Everyone is interested in digital world and looking forward
to make everything simple and interactive. Digitalization is the integration of digital
technology into everyday life by the digitization of everything that can be digitized. The
meaning of digitalization gives an apparent idea of development and technology dependent
world. In this chapter, digitalization implies computerization of systems and jobs for better
ease and accessibility.

The digital transformation consist of placing the customer at the center of the
business, and while this involves work and responsibility, it also offers significant
advantages. Digitization goes hand in hand with data management, data is knowledge, and
knowledge leads to better decision. Digitalization surely improves the quality of work but
there is a limit and we cannot digitalize everything. Because forced digitalization may
results into worst failure and loss in respective area of applied technology.

The digitalization of business is not always a simple process, but it can bring great
benefits. In addition, the market forces this and the company which fails to do so will
probably have problems in maintaining its competitiveness. Learning that occurs over a
period of time and which has a sense of occasion can be described as an "event". In
computer programming, event-driven programming is a programming prototype in which
flow of the program is determined by events such as key presses, mouse clicks etc.

Event Based Learning is an event which occurs to teach after performing any activity. If
someone is committing any mistake while performing any event then event occurs to teach
the performer that how to do the things perfectly. It is very unrealistic and impossible to
teach someone personally at every point after, before, or while performing any action and
hence Event Based Programming is best option to do this thing.

In JBP learning, we provide small learning bytes for XDSS and DSS on platform of JBP
app. Without watching this learning videos XDSS and DSS are not able to mark their
attendance.

In FDFC (Fifty days Fitness Challenge), we make our employee aware about importance of
fitness. We provide them daily dose of fitness like videos of diet and exercise, so employee
will be more enthusiastic & work with full dedication.

Video Job Description, we have make a video Job Description for position of JPM and
Asst.JPM for candidates to know about the roles and responsibilities of JPM before Hiring.

Game Based learning, we have make simple drag and drop games for learning and training
the employees of Jio.

6
Chatbot is also known as a smartbots, talkbot, chatterbot,Conversational interface or
Artificial Conversational. Entity is a computer program or an artificial intelligence which
conducts a conversation through auditory or textual methods. Such programs are designed to
simulate how a human would behave as a conversational partner, thereby passing the Turing
test. Bots are used in dialog systems for various practical purposes including information
acquisition. In the scientific literature, chatbots are more formally referred to as
conversational agents. In the context of this document, the terms chatbot/conversational
agent will be used interchangeably.Therefore, the definition of a chatbot adopted for this
document is a computer program communicating by text in a humanly manner and who
provides services to human users in order to accomplish a well-defined goal.

7
 Cause of Idea Generation

Event Based Learning

Nowadays, each and every organization is looking for digitalized systems rather than
manual one. For any organization it is very important to keep track of everything when it
comes to something related to consumers and customers and hence they build digitalized
systems. We traced that in Jio centers feedback form is filled manually on paper and then
employee upload the rating into the system. It is time taking as well as not transparent
process and hence we decided to build one feedback system for Jio centers where we
integrate Event based Learning concept.
As Reliance Jio we are digital service provider and we want everything digitalized
what can be digitalized. All we know that need is a mother of invention so when we felt the
need of digitalized system for feedback of customers at Jio centers we started design the
system. Everything is secondary but anticipation, we anticipated the system and started
working on it accordingly.
For better user experience it was very important to build system which will track the
experience of customer and record the data from Jio centers so we can further improve the
quality of services and teach our employees that how to do quality work.

Game Based Learning

Reliance Jio Infocomm Limited Employees are learning-hungry. They are open to
any kind of learning that can increase their skill set either in their work arena or in any
professional environment. This nature can be reflected by the numbers we get at the Jio
Learning portal.
Game-based learning (GBL) involves a new way of training the employees of Jio.
We are talking about the use of games for learning. The offer for gamified content is
increasing and getting more and more varied, with video games designed for nearly all
target audiences and sectors.

Jio Beat Planner

Here are some of the main benefits of using Technology Enabled Learning in the
organization.
 Improves engagement
 Improves knowledge retention
 Encourages individual learning
 Encourages collaboration
 Employee can learn useful skills through technology
Technology can be used to improve teaching and learning and help employees be
successful. However, technology can be a “force multiplier” for the one who is interested to
share the knowledge.
By learning and watching the videos of JBP the employees will get motivated , aware about
the things happening and they will work with full dedication.

8
Defect Based Training

After developing an application for Jio center we went for main goal that is applying
concept of Event Based Learning in Hiring, Onboarding and Training process.So there are
some BreakThrough points which should be avoided during Hiring and Onboarding Process,
So for that we have to design video based training for Recruiters.
We found following 7 aspects where we can apply the concept:-
 Vendor Assignment
 No Action On Requisition For More Than 10 days
 Posting For Leader Family
 Document Missing For Negotiation
 SM & Above configuration in RSML
 Submission With Criminal History Flag „Yes‟
 First No Show Offer Withdrawal remainder on DOJ

Video Job Description

A Job description video is an video that clearly states the essential job requirements, job
duties, job responsibilities, and skills required to perform a specific role.So, While Hiring
one should know the roles and responsibilities of position the Video Job Description is
designed.

Chat Bot
Chat bot is a computer program designed to simulate conversation with human users,
especially over the Internet. Manager has got frustrated by replying to those emails and
phone calls. Due to which they were unable to give there quality time planning and other
important activities. That was one of the greatest disadvantage for an organization.
Candidate was also get frustrated when they not getting the response from recruiter which
creates one negative impression on candidates. It has taken time period of 4 months to built
complete chat bot and to send it live on jio careers portal with the functionality of SAP
integration. Bot is reading live data which has stored in SAP. When candidates has used
RAJ. They are getting a quick response, no need to email to recruiter and wait for response.
RAJ is the first Artificial intelligence and Machine learning product for Reliance
Jio.Similary, we have an idea to make another two Bot on Jio certification and Screening
test and this project is in progress and the team is working on it.

9
 Objective

Event Based Learning

 It increases the transparency, decreases the time consumption and customers can
provide their feedback easily.
 Integration of Event Based Learning concept into the feedback system will make it
more efficient and employees can learn how to work efficiently.
 It decreases the efforts and we can easily record customers‟ feedback.
 We can educate our employees according to the feedback they get.
 It will help to make our services even better.

Game Based Learning

Learning is more than rote memorization, it is the development of skills and
understanding. Games are particularly suited for engaging employee in skill development or
new contexts for an extended period of time. As we play the game, we develop skills as a
side effect of the game play, not as the end goal.This project is under testing.

Defect Based Training

After Applying concept of Event Based Learning in Hiring, Onboarding and Training
process. There are some HOT BreakThrough points which should be avoided during Hiring
and Onboarding Process, So for that we have to design video based training for Recruiters.

Jio Beat Planner

Objective of technology enabled learning is to aware employees about the learning styles
and their perceptions. Our aim was to determine the impact of awareness of E-Learning
among employees and motivating them to work. Online education is an education on the
internet. It means one does not need to attend any physical sessions. Due to rapid increase in
internet usage, online education courses have bought up.
And the scope of online learning at present day has broadened beyond classical teaching.
This is due to ease of educational technology in teaching than in classical mode. Further the
scope of online education is not just restricted to online tuition alone.

Video Job Description

A Job description video is an video that clearly states the essential job requirements,
job duties, job responsibilities, and skills required to perform a specific role. We have to
made video for position of JPM and Asst. JPM for candidates to know about the roles and
responsibilities of JPM before Applying for Position.

10
Chatbot
A chatbot can interacts with a real person behaving like a human.
Let‟s list down objectives and purpose of chatbots.You can create chatbots for any business
the same as you recruit a person for any department of your company.

A chatbot can be implemented anywhere a human is interacting with a computer system.

These are the areas where the fastest adoption is occurring. We can use bots as an
“assistant” to a live agent, increasing the agent‟s efficiency. Bots can be used for sales
qualification, ecommerce, promotional campaigns, or as a branding vehicle. An Human
Resource chatbot can help with frequently asked questions and can act as an onboarding
assistant.

Benefits

 Economically offer 24/7 Service

 Improve Customer Satisfaction
 Reach a Younger Demographic
 Reduce Costs
 Increase Revenue

11
 CHAPTER 3
METHODOLOGY

12
 Requirement Specifications

Event Based Learning

 Always in any project first step is requirement gathering. As without requirement
process of any project can‟t be initiated. So, firstly analyzing the work flow and
requirement of different tools. Main motto is to give result on Technology Enabled
Learning.
 Different projects under Technology Enabled Learning requires different tools and
methodology.
 Event Based Learning requires knowledge of learning and development and as we
were developing an android app, it required Android Studio.
 Storing of data is very important in order to create an effective application. And we
took help of Firebase Database for that.

Jio Beat Planner

 Jio Beat Planner project required good videos under banner of Jio.
 For video editing we made use of Camtasia and Adobe Premiere Pro CC softwares.

Jio Learning
 Jio Learning required mailers, standees, that needed to be designed.
 Character for Jio Learning is designed using Adobe Illustrator software.

Defect Based Training

 Under Defect Based Training project videos to be design on basis of the aspects of
HOT Breakthrough under banner of Jio.
 For video editing and designing we made use of Camtasia , Adobe Premiere Pro CC
and Adobe Illustrator softwares.

Video Job Description

 Video Job Descriptions we developed video for position of JPM and Asst.JPM for
candidates to know about the roles and responsibilities of JPM before Hiring.
 For this we made use of Video Scribe and Adobe Premier Pro CC Softwares.

Chatbot
 Chatbot are implemented in various sub project under technology learning labs under the
banner of Jio.
 We have implemented Chatbot using Dialogflow.

13
 Construction

Event Based Learning

 Development of an android app is easy only if you know how to apply logic. In Jio
Center app we designed customer and employee journey differently.
 Integration of Jio Center app to Firebase Database was very important in order to
save customers‟ feedback in real time and then show his average rating to employee.

Jio Beat Planner and Defect Based Training

 Video editing is as difficult as programming but of course practice makes man
perfect. For video editing and take best out from the worst We needed good Video
Editing app. So, We had downloaded Camtasia and Adobe Premier Pro CC software
got license key from my manager and started learning the software.
 As soon as We started dealing with best of Camtasia software, We realized that there
are limitations and We want some more advanced features.
 Then We got an access for Adobe Premiere Pro CC and We have designed some
more good looking videos.
 Using Adobe Premier Pro CC we have designed attractive video for Defect Based
Training.

Video Job Description

 We have to made good video for position of JPM and Asst. JPM for candidates to
know about the roles and responsibilities of JPM before Hiring.
 So we have used Video Scribe software to make video more attractive and Adobe
Premier Pro CC to give final touch to the video.

Chatbot
There are steps to construct a Chatbot on Dialogflow .
 Understand how Dialogflow (and other NLP engines) work
 Properly create and modify intents
 Identify your most urgent questions
 Connect Dialogflow to many messaging channels at once
 Create a Welcome Intent & Fallback Intent
 Identify the queries that you bot can't answer
 Pass (handoff) the conversation to a human if the Dialogflow fails
 Send Email notification when the Dialogflow agent fails
 Hot to train and improve your DF agent
 Build an automatic tag capturing agent

14
 Installing and Maintenance

Camtasia
Step 1: - Download Camtasia from following link and then install the software
URL: - https://www.techsmith.com/download/camtasia/

Step 2: - After installation enter the Product Key

15
Step 3: - Importing video files in Camtasia software

Step 4: - Start editing after importing video

16
Step 5: -
a) Press Ctrl + P then select production format and click next
b) Then in new window select MP4 optin and click next
c) Then in Product wizard manage the video quality in video setting block and click next
d) And last click Finish to publish the video

17
Adobe Premiere Pro CC
Step 1: - Download and install software from following link and install the software
URL: - https://creative.adobe.com/products/download/premiere

Step 2: - Enter the product Key after installation

18
Step 3: - Import the videos in the Adobe premiere pro CC Software

Step 4: - After importing videos star editing in the stuff

19
Step 5: - Press Ctrl + m and click export to publish the video

20
Adobe Illustrator :

Step 1: - Download and install software from following link and install the software
URL: - https://creative.adobe.com/products/download/illustrator?promoid=KSPCT

Step 2: - Enter the product Key after installation

21
Step 3: - Import the data in the Adobe Illustrator CC Software

Step 4: - After importing data start editing in the stuff

22
Step 5: - Go to File > Export and click export as to publish the content

23
Video Scribe :

Step 1: - Download and install software from following link and install the software
URL: - https://www.videoscribe.co/en/

Step 2: - Sign up after installation

24
Step 3: - Import the data in the Video Scribe Software and Start Editing

Step 4: - Click export to publish the video

25
H5P :

Step 1: - Go to link
URL: - https://h5p.org

Step 2: - Enter the login details

26
Step 3: - Choose the type of gaming option and click create

Step 4: - Design the game according to need.

27
Step 5: - Save the game and Start playing.

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DialogFlow
URL: https://dialogflow.com/

DialogFlow Home Page

Dialogflow Intent Configurations Page

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CHAPTER 4
TOOLS USED

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 TOOLS USED
H5P Platform (Game Based Learning)
H5P is a free and open-sourcecontent associationprogram based on JavaScript.H5P is an
acronym for HTML5 Package, and objects to make it easy for everyone to create, share and
reuse interactive HTML5 content.Interactive videos, interactive presentations, quizzes,
interactive timelines and more have been advanced and shared using H5P on H5P.org. H5P
is being used by more than 17,000 websites. In June 2018 the core team proclaimed that
H5P will be reinforced financially by the Mozilla Foundation within the MOSS program.
The program or framework consists of a web based content editor, a web site for sharing
content types, plugins for existing CMS's and a file format for bundling together HTML5
resources.
The web based editor is by default able to add and change multimedia files and textual
content in all kinds of H5P content forms and applications. Other than this content type may
provide custom widgets for the editor allowing any kind of editing abilities and experiences
including editing of the entire content category.
It is the community website where H5P libraries, applications and content types may be
shared. H5P applications and content forms work the same way in all H5P well-matched
websites.

Adobe Illustrator (Defect Based Training)

Adobe Illustrator is a vector graphics software released in year January 1987. The
program is used for designing and creating digital graphics, illustrations, and
web/mobile/video content. It offers different tools and functions to create various types of
vectorgraphics.

The program features different vector drawing controls. These controls are used for creating
distinct designs using painterly/fluid brushes, shape-building tools, and path controls. There
are also different transparency and gradients tools available in the program. The available
gradients can interact with the objects while giving the user control over the transparency of
each color in gradients. Users can also use different types of strokes for their vector graphic
project including arrowheads, variable-width strokes, art brush scaling, and dashes.

Adobe Illustrator provides an in-panel appearance editor, which allows editing of object
characteristics straight from the Appearance panel. The program can also be used to create
PDF files containing graphic-rich and multipage contents. There are also various tools and
functions for creating advanced typography. Aside from these, the application features
perspective drawing for drawing scenes and shapes with a realistic distance and depth.
Drawings can also be enhanced with the program‟s enhancements tools.

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Adobe Premier Pro CC (Jio Beat Planner & Defect Based Training)
Adobe Premiere Pro is the course of events which is based video altering application
created by Adobe Systems and distributed as one of the major aspect of the Adobe Creative
Cloud authorizing program. First propelled in 2003, Adobe Premiere Pro is a successor of
Adobe Premiere (first propelled in 1991). It is adapted towards expert video altering, while
its kin, Adobe Premiere Elements, targets customers showcase.

Debut Pro backings high goals video altering at up to 10,240 × 8,192 goals, at up to 32-bits
per channel shading, in both RGB and YUV. Debut Pro's module engineering empowers it
to import and fare organizes past those bolstered by QuickTime supporting a wide
assortment of video and sound record positions and codecs on both MacOS and Windows.

A section level variant, Adobe Premiere Elements is gone for home clients accessible on
Microsoft Windows and macOS. With Premiere Pro went for the expert market, it has points
of interest over Premiere Elements including different arrangement support, multicamera
altering, time remapping, scopes, propelled shading adjustment apparatuses, and propelled
sound blender interface. Debut Pro additionally has Encore, for progressively expound DVD
and Blu-beam Disk writing alternatives, and OnLocation for direct-to-plate recording.
Reprise was stopped with the arrival of Adobe Creative Cloud.

Camtasia (Jio Beat Planner)

In Camtasia Recorder, the moderator can begin and quit recording with a hotkey mix
whenever, so, all in all the account can be stopped and Camtasia Recorder can render the
information that has been caught into a CAMREC design. The CAMREC record can be
spared to plate or straightforwardly brought into the Camtasia part for altering. Camtasia
Recorder permits sound chronicle while screen-catching is in advancement, so the
moderator can catch live portrayal amid a showing or introduction. Camtasia likewise
bolsters naming in other sound tracks or voiceover amid post-catch altering. Clients may
likewise download an include for Microsoft Power Point that will enable them to start
recording of an introduction from inside Power Point itself.

The Camtasia program permits import of different kinds of mixed media video and sound
records including MP4, MP3 and numerous different arrangements into the Camtasia
exclusive CAMREC design, which is coherent by Camtasia. The CAMREC position is a
solitary holder for possibly several sight and sound articles including video cuts, still
pictures, report screen shots and enhancement compartments. Camtasia likewise enables
whole undertakings a work in progress to be traded as one compress record for convenientce
to different workstations with Camtasia or other video altering programming. The made
video can be sent out to regular video positions including MPEG-2, MPEG-4, and Adobe
Flash. There are preset yield organizes that can be perused by programming accessible on
most by far of current age cell phones, work area, and PCs requiring any Camtasia
programming or permit.

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VideoScribe (Job Description)

VideoScribe is easy, quick and inexpensive software .You can create a great video in no
time.Select images, type text and add music or voiceover. VideoScribe does the rest. Create
captivating, memorable content in minutes, then publish and share.Produce as many videos
as you like, with the most cost-effective tool available.

Features:
 Easy to use drag and drop functionality
 We can access to a library of thousands of images and music
 A host of other features make it favoured by businesses, educastors and millions
worldwide.

Dialogflow

Dialogflow (formerly Api.ai, Speaktoit) is a Google-owned developer of human– computer

interaction technologies based on natural language conversations. The technologyis best and
mainlyknown for making the Assistant (by Speaktoit), a virtual buddy for Android, iOS, and
Windows Phone smartphones that doesjob and answer users question in a natural language.
Speaktoit has also created a natural language processing engine that includes conversation
context like dialogue history, location and user preferences.

Voice and conversational interfaces created with Dialogflow works with a wide range of
devices including phones, wearables, cars, speakers and other smart devices. It supports
more than fourteen languages including Brazilian, Portuguese, Chinese, English, Dutch,
French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish and Ukrainian.
Dialogflow supports an array of services that are relevant to entertainment and hospitality
industries. Dialogflow also includes an analytics tool that can measure the engagement or
session metrics like usage patterns, latency issues,etc.

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 CHAPTER 5
OBSERVATIONS / DESCRIPTION / WORKING

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Jio Beat Planner :
In methodology there are few steps which are explained further:
First of all, the video team capture the video of the employees . Those videos are in very bad
format and there is noise in videos so first we have to remove noise from audio. Import the
video file from the import window then insert the video file from the file location. Next, we
have to separate the audio and video of the file and export the audio by “export audio frame”
option. Then open the audio file in another software which is used to reduce the noise in the
audio.
After inserting the audio file, we have to select the noise profile in the audio. Save the
selected noise and then apply noise removal feature on the file, by applying noise removal
feature the selected profile of noise get removed. Then save the audio which do not contain
any noise and open the audio file in video editing software.
Next, we delete the unwanted stuff from video and then we give effects to the start and end
of video. After applying effects, transition was applied on the mid of the videos. Last step is
to publish video in MP4 Format this is done by two keys (ctrl + m). Through these steps the
bad format of videos gets a new look which are publish to Reliance Jio Employees on JBP.

HOT Breakthrough (Defect Based Training)

After developing an application for Jio center we went for main goal that is applying
concept of Event Based Learning in Hiring, Onboarding and Training process.Videos was
designed on the following aspects under the banner of Jio.
7 aspects where we can apply the concept:-
 Vendor Assignment
 No Action On Requisition For More Than 10 days
 Posting For Leader Family
 Document Missing For Negotiation
 SM & Above configuration in RSML
 Submission With Criminal History Flag „Yes‟
 First No Show Offer Withdrawal remainder on DOJ
Firstly the script was made and after that according to requirement the data for video is
arranged from respective employee regarding the aspect and after that I started working on
the video and arrange the data according to script the I added screenshot regarding the
aspect in video.Then audio file is made and according to audio the video is timelined then
afterwards the effects are added to video then we added effects to the start and end of video.
After completion of video it is sent for further approval to authorities.7 aspect video is made
by me for Defect Based Training.

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Video Job Description

A Job description video is an video that clearly states the essential job requirements, job
duties, job responsibilities, and skills required to perform a specific role. We have to made
video for position of JPM and Asst. JPM for candidates to know about the roles and
responsibilities of JPM before Hiring.
First we study about the roles and responsibilities of the position, after that on
videoscribe software the elements are choosen and according to the roles and responsibility
of the position the video timeline is framed .Audio file is added to the video using Adobe
Premier Pro CC software and it is sent further for approvals.

Game Based Learning

Learning is more than rote memorization, it is the development of skills and

understanding. Games are particularly suited for engaging employee in skill development or
new contexts for an extended period of time. We are on trial mode for this project , we are
creating and designing games on trial basis using H5P platform.First we have to find the
content for the game under the banner of Jio after that the content is designed using the
designing softwares and then the game is developed using the platform.

RAJ: The Bot

RAJ is recruitment assistant for Jio. It is an official bot that is present on Reliance Jio career
website. It is actually a live project and it is the first AI & ML(Artificial Intelligence &
Machine Learning) product for reliance Jio career website. Dialogflow is the platform for
creation of RAJ.

Features of RAJ

 200+ Intents
 2200+ Questions
 220+ Entites
 Question type: FAQ, Dyanmic, Get Data
 SAP Integration.

Advantages of RAJ

 Instant solution for candidates queries.

 Quality time for recruiter and HR.
 No need to wait for recruiters response.
 Sigh of relief for recruiter and HR.
 Instant check for live status of any documents.

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 CHAPTER 6
CONCLUSION & FUTURE SCOPE

37
Conclusion:
Technology Learning Lab was established & run at a large organization like
Reliance Jio Infocomm Limited. By using Event Based Learning, the feedback of the
customer can be captured & the necessary learning module can be pushed to the employee
thereby improving his knowledge & work.

In JBP learning, we provide small learning bytes for XDSS and DSS on platform of JBP
app. Without watching this learning videos XDSS and DSS are not able to mark their
attendance. These videos are well tailored & are less in time length making it attractive &
effective simultaneously.

Defects Based Training videos are some HOT BreakThrough points which should be
avoided during Hiring and Onboarding Process, So for that I have to design video on aspects
for training of Recruiters.Seven Videos are made based on aspects of HOT Breakthrough.

Video Job Description a video for position of JPM and Asst. JPM , for the candidates to
know about the roles and responsibilities of JPM before applying for positon.

Chatbot project was Automation in recruitment . Dialogflow is the platform which we used
to built the chat bot. Dialogfow is totally based on NLP ( Natural language Processing).
Development of chat bot on dialogflow includes the various process like Intent Creation,
Entity creation, Assigning entities to training phrases and finally adding response to intent.
We had sorted number of questions in three categories first is FAQ , second is Get Data , and
the third is Dynamic type. Dyanmic is the type of questions in which bot is giving path to
communication.

Future Scope:
Technology learning lab is here to stay. As computer ownership grows across the
globe technology enabled learning will become increasingly viable and accessible. Internet
connection speeds are increasing and demand is growing, and with that, opportunities for
more multimedia and digital training methods arise. With the immense improvement of
mobile networks in the past few years and the increase in telecommuting, taking all the
awesome features of technology enabled learning on the road is a reality with smartphones
and other portable digital devices. Social media technology is also transforming education
constantly. Thus spreading these JBP, Defects Based Training videos to public scale can
work in favor of company as it will showcase its employee-welfare attitude. In future
Reliance Jio has planning for implementing AI & ML products in various parts of an
organization. Such as Bot for Leaning, Bot for sales, Interviewer Bot, & Bot for internal
employees portal and many more.

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CHAPTER 7
REFERENCES

39
 REFERENCES

1. https://en.wikipedia.org/wiki/Camtasia

2. https://en.wikipedia.org/wiki/Adobe_Premiere_Pro

3. https://en.wikipedia.org/wiki/H5P

4. https://creative.adobe.com/products/download/illustrator?promoid=KSPCT

5. https://www.videoscribe.co/en/

6. https://en.wikipedia.org/wiki/Adobe_Illustrator

7. https://en.wikipedia.org/wiki/Jio

8. https://www.jio.com/en-in/about

9. https://dialogflow.com/

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CHAPTER 8
APPENDICES

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Photo with Project Manager Mr. Pradip Punwatkar

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