Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
Scribd Logo
Upload

Welcome to Scribd!

  • 34 views

    Hafiz Sadaqat: Experience Soneri Bank Limited (Apr 2017 Till Date)

    Uploaded by

    ALi Khan
    Hafiz Sadaqat is seeking a career in marketing and sales. He has a MBA in Marketing from IQRA University and a B.com from Premier College. He is currently working as a Counter Service Officer at Soneri Bank Limited since April 2017. Prior to that, he worked as a Phone Banking Officer at UBL from August 2015 to April 2017. His skills include customer relationship management, marketing management, and time management.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Hafiz Sadaqat: Experience Soneri Bank Limited (Apr 2017 Till Date)

    Uploaded by

    ALi Khan
    34 views1 page
    Hafiz Sadaqat is seeking a career in marketing and sales. He has a MBA in Marketing from IQRA University and a B.com from Premier College. He is currently working as a Counter Service Officer at Soneri Bank Limited since April 2017. Prior to that, he worked as a Phone Banking Officer at UBL from August 2015 to April 2017. His skills include customer relationship management, marketing management, and time management.

    Original Description:

    I want to apply At Aga Khan Education Service.pakistan

    Original Title

    Hafiz Sadaqat

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Hafiz Sadaqat is seeking a career in marketing and sales. He has a MBA in Marketing from IQRA University and a B.com from Premier College. He is currently working as a Counter Service Officer at Soneri Bank Limited since April 2017. Prior to that, he worked as a Phone Banking Officer at UBL from August 2015 to April 2017. His skills include customer relationship management, marketing management, and time management.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    34 views1 page

    Hafiz Sadaqat: Experience Soneri Bank Limited (Apr 2017 Till Date)

    Uploaded by

    ALi Khan
    Hafiz Sadaqat is seeking a career in marketing and sales. He has a MBA in Marketing from IQRA University and a B.com from Premier College. He is currently working as a Counter Service Officer at Soneri Bank Limited since April 2017. Prior to that, he worked as a Phone Banking Officer at UBL from August 2015 to April 2017. His skills include customer relationship management, marketing management, and time management.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    Hafiz Sadaqat

    Address: R-271 Sector 14-A Shadman town north Nizamabad, Karachi


    Email: hsdkhan.ak@gmail.com Cell: 0092-300-2963983

    CAREER OBJECTIVE
    Seeking a career in a progressive organization EXPERIENCE
    where my educational background related to Soneri Bank limited (Apr 2017 till date)
    the field of Marketing & sales may be Joined as a Counter service Officer
    effectively utilized, and where I may prosper
    personally & professionally. Responsibilities

    • Handling of Teller services at Counter i.e. Cash both Local & Foreign Currency.
    • To process work to ensure that time and quality standards are met in accordance with SOP
    & HO guidelines.
    PROFESSIONAL & ACADEMIC
    • Be fully conversant with the cheques payment procedure at the counter.
    QUALIFICATIONS • Handle all types of clearing/ collection i.e. Inward, Outward, Same day, Intercity, Local bills,
    MBA Marketing, IQRA University, 2016-till foreign bills etc.
    present • Scrutiny’s of cheques presented in clearing/collection to ensure that same are in order and
    have valid endorsement of presenting bank.
    B.com, premier College, 2015
    • Handling of inward remittances as per bank’s policy /guidelines.
    • Maintain records for the department to furnish accurate MIS reports to HO and returns to
    Certificates SBP.
    • Ensure that KYC & AML guidelines (if applicable) are fulfilled before processing the
    6 Months Certificate Course in MS Office transaction.
    from the computer collegiate – Karachi • Opening of account (PKR/FCY) in accordance with guidelines provided by SBP prudential
    Regulation & bank’s SOP/ guidelines. Ensure that KYC, CDD, & AML guidelines are fulfilled
    before opening any account.
    • Periodic review of dormant accounts.
    • Handle standing instruction of the customer.
    SKILLS • Opening & maintenance of term deposits.
    Interpersonal Communicational • Checking of accruals and payment of profits to term deposit holders.
    Customer Relationship Management • Manage stop payment request of customers and timely follow-up all outstanding items.
    Creative & innovative thinking • Management of statements of account returned undelivered.
    • Ensure that unclaimed deposits are handled in accordance with SBP guidelines.
    Marketing Management
    • Issuing balance confirmation certificates and audit confirmation certificates of the
    Product/Service Promotional customers.
    Time Management • Ensure that customer’s signatures are captured/ amended in the data base on a daily in
    Target Management order to mitigate risk.
    Marketing & Business Research • Be conversant with the ‘Anti Money Laundering’ and ‘Know your customer’ Policy of the
    Team Working bank in order to track and report suspicious transaction to money laundering reporting
    Social Networking officer of the branch.
    • Maintain proper record of account opening forms, Term deposit Account Opening Forms
    Self Development and other relevant data enabling easy retrieval in future.
    Continuous Improvement
    UBL – united bank limited (August 2015 to April 2017)
    LANGUAGES Joined as a phone banking Officer
    English: Good in speaking, writing, listening
    Urdu: Expert in Speaking, writing, listening • Confer with customers by telephone or in person to provide information about products or
    services, take or enter orders, cancel accounts, or obtain details of complaints.

    • Check to ensure that appropriate changes were made to resolve customers' problems.
    INTERESTS
    Reading books and articles, Voluntary • Keep records of customer interactions or transactions, recording details of inquiries,
    learning, Continuous Improvements complaints, or comments, as well as actions taken.

    • Resolve customers' service or billing complaints by performing activities such as exchanging


    merchandise, refunding money, or adjusting bills.

    • Complete contract forms, prepare change of address records, or issue service


    discontinuance orders, using computers.

    ACHIEVEMENTS & AWARDS

    • Best Performance Award from Soneri bank limited 2018

    You might also like