This document provides information on the MBA II trimester course "Operations Management". The course aims to help students understand operations management concepts through manufacturing and service examples and apply planning and control concepts. Key topics covered include operations strategy, process and product design, facilities location, capacity and inventory planning, aggregate production planning, and quality and project management. Learning activities include lectures, case studies, projects and practical work. Assessment is based on understanding of OM basics, roles of operations managers, and ability to analyze and evaluate strategies.
This document provides information on the MBA II trimester course "Operations Management". The course aims to help students understand operations management concepts through manufacturing and service examples and apply planning and control concepts. Key topics covered include operations strategy, process and product design, facilities location, capacity and inventory planning, aggregate production planning, and quality and project management. Learning activities include lectures, case studies, projects and practical work. Assessment is based on understanding of OM basics, roles of operations managers, and ability to analyze and evaluate strategies.
This document provides information on the MBA II trimester course "Operations Management". The course aims to help students understand operations management concepts through manufacturing and service examples and apply planning and control concepts. Key topics covered include operations strategy, process and product design, facilities location, capacity and inventory planning, aggregate production planning, and quality and project management. Learning activities include lectures, case studies, projects and practical work. Assessment is based on understanding of OM basics, roles of operations managers, and ability to analyze and evaluate strategies.
This document provides information on the MBA II trimester course "Operations Management". The course aims to help students understand operations management concepts through manufacturing and service examples and apply planning and control concepts. Key topics covered include operations strategy, process and product design, facilities location, capacity and inventory planning, aggregate production planning, and quality and project management. Learning activities include lectures, case studies, projects and practical work. Assessment is based on understanding of OM basics, roles of operations managers, and ability to analyze and evaluate strategies.
Operations Management (OM) is concerned with the management of resources and activities that produce and deliver goods and services for customers. Efficient and effective operations can provide an organization with major competitive advantages since the ability to respond to customer and market requirements quickly, at a low cost, and with high quality, is vital to attaining profitability and growth through increased market share. Therefore, this course is designed to: Understand the process model of operations that describes inputs being transformed into outputs within the boundary of an operations system. Know the role of operations managers, in particular the importance of focusing on suppliers and customers who are outside this boundary, as well as on other aspects of the operations system's external environment. After studying this course, students will be able to: S.No Learning Outcome Assessment
1 Understand the basics of operations management using manufacturing and A1
service examples.
2 Identify the roles and responsibilities of operations managers in different A1
organizational contexts.
3 Apply the planning and control concepts for decision-making A2
4 Analyse the role of operations in projects A3
5 Evaluate strategies for improvement in manufacturing and service contexts A3
COURSE OUTLINE AND INDICATIVE CONTENT
UNIT-I: INTRODUCTION TO OPERATIONS MANAGEMENT (6 Hours) Introduction to Operations Management- Scope, Need, historical evolution of OM, Goods Vs. Services. Input-Process-Output Model. Need for Operations Strategy. UNIT-II: DESIGNING OPERATIONS (6 Hours) Process design, product design, Service delivery systems. Layout Planning - Types of Layout, Implications for layout planning, Layout Design. UNIT-III: PLANNING AND CONTROL OF OPERATIONS –I (6 Hours) Facilities Location – Location Decision Relevant Factors, Location Planning Methods. Capacity Planning and Inventory Management. 49 Unit-IV: PLANNING AND CONTROL OF OPERATIONS –I (6 Hours) Aggregate Production Planning (APP) - APP- Strategies, Master Production Scheduling – Linkages with APP. Evolution of ERP – Developing MRP Logic- Bill of Materials (BoM), Lot Sizing Rules, Master Production Schedule (MPS), MRP: Core Logic, Developing MRP, V. QUALITY & PROJECT MANAGEMENT (6 Hours) Introduction to Quality Management, Quality Philosophy, BPR and Continuous Improvement tools - SQC. Introduction to Project Management, Knowledge areas in the Project Management, Project Environment, Project Life cycle.
Learning and teaching activities
Mixed pedagogy approach is adopted throughout the course. Classroom based face to face teaching, directed study, independent study via G-Learn, case studies, projects and practical activities (individual & group).
Teaching and learning resources
Soft copies of teaching notes/cases etc. will be uploaded onto the G-learn. Wherever necessary, printouts, handouts etc. will be distributed in the class. Prescribed text book will be provided to all. However you should not limit yourself to this book and should explore other sources on your own. You need to read different books and journal papers to master certain relevant concepts to analyze cases and evaluate projects. Some of these reference books given below will be available in our library. Text Book: Heizer Jay, Barry Render, Chuck Munson & Amit Sachan 2017, Operations Management – Sustainability & Supply Chain Management, Pearson, 12th Edition. SUGGESTED READINGS: 1. B.Mahadevan, 2016, Operations Management theory and practice, 3rd Edition, Pearson Education. 2. Lee J. krajewski, Larry P.Ritzman, Manoj K. Malhotra & Samir K. Srivastava 2016, Operations Management – Processes and Supply Chains, 11th Edition, Pearson. 3. Collier/Evans/Ganguly: OM: A South – Asian Perspective, 3rd Edition, Cengage Learning India Pvt. Ltd.