New Return Policy

Returns Policy
Thank you for shopping at HEALTHISWEALTH.FIT .

If you are not entirely satisfied with your purchase, we are here to help.
'Return' is defined as the action of giving back the item purchased by the Buyer to the Seller .
On the www.healthiswealth.fit website following situations may arise:
1. Item was defective.

2. Item was damaged during the Shipping.
3. Products was / were missing.
4. Wrong item was sent.
Return could also result in refund of money in most of the cases.
Points to be noted:
1. We can always accept the return irrespective of the policy if the item is not according
to the product description and the product is not opened.
2. If there is any complication with a return request, Buyer can file a dispute by
contacting us.
We encourage the Buyer to review the listing before making the purchase decision. In case
Buyer orders a wrong item, Buyer shall not be entitled to any return/refund.
Buyer need to raise the return request within 2 days from the date they received the product.
Once Buyer has raised a return request by contacting us, the Seller shall process the return.
The Buyer must return the shipment first. Once we receive your item, we will inspect it and
notify you that we have received the product. We will immediately notify you on the status of
your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or Original Mode of
Payment). You will receive the credit within a certain amount of days, depending on your
card issuer policy.
Further for returns being made by Buyer to the Seller of the product, the following parameters
needs to be ensured by the Buyer:
Category Condition
Food & Perishable Items Should be "New, Unopened & Un-spoilt"
Therapy & PersonalCare Products Should be "New & Unopened"
Art, Stationery & Educational Products Should be "New & Unopened" and returned with
original packaging
If the product being returned is not in accordance with the above parameters, then Buyer shall
not be entitled to any refund of money.
Replacement Policy
Replacement is the action or process of replacing something in place of another. A Buyer can
request for replacement whenever he is not happy with the item, reason being damaged in
shipping, defective item, item(s) missing, wrong item shipped and the like.
Points to be noted:
1. Seller can always accept the return irrespective of the policy.

2. If Seller disagrees for a return request, Buyer can file a dispute by contacting Us.
Buyer need to raise the replacement request within 10 days from the date of delivery of
products. Once Buyer has raised a replacement request by contacting Us. Once the
replacement request has been raised, the following steps shall be followed:
1. Buyer is asked for "Reason for Return". Among others, the following are the leading
reasons:
 Shipping was damaged.

 Item was defective.
 Item spoilt on Arrival.
 Item(s) were missing.
 Wrong item sent.
2. Upon acceptance of the replacement request, Buyer shall be required to return the product
to Us and only after return of the product, We shall be obliged to provide the replacement
product to the Buyer.
In case We don't have the product at all, We can provide the refund to the Buyer and Buyer
shall be obligated to accept the refund in lieu of replacement. All the product parameters shall
be required to be complied with in cases of replacement.
Refunds Policy
For all orders that are considered applicable for a refund, refunds will be processed via the
original mode of payment. Please note that this is a reversal process from our end and Credit
will be automatically be applied to your original mode of payment.
For Rewards Points: redeemable in Rupee value in the same amount as the total refund value
- conducted within 1-2 working days.
1. For CoD Payments: Bank Account Refund/NEFT transfer to the customer bank
account - conducted within 5-7 working days.
The refund policy stated above applies to all products and categories on Healthiswealth.fit
Shipping
Buyer will be responsible for paying for your own shipping cost for returning
the item. Shipping cost is non-refundable.

New Return Policy

Uploaded by

Copyright:

Available Formats

New Return Policy

Uploaded by

Document Information

Original Description:

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

New Return Policy

Uploaded by

Copyright:

Available Formats

Returns Policy

Thank you for shopping at HEALTHISWEALTH.FIT .

On the www.healthiswealth.fit website following situations may arise:

1. Item was defective.

Return could also result in refund of money in most of the cases.

1. Seller can always accept the return irrespective of the policy.

 Shipping was damaged.

You might also like