Bahay Kainan Revised For Final Defense
Bahay Kainan Revised For Final Defense
Bahay Kainan Revised For Final Defense
INTRODUCTION
Filipinos are naturally born food lovers. Whether it’s from a fancy restaurant or
simply just “lutong bahay” Filipinos just can’t get enough of food. Moreover, Filipinos
seemed to love food served in large or unlimited portions. This can be proven by the
customers in exchange in money. Restaurant dining is not just about the food, at least
from the customer's perspective. A 2011 Gallup study found that when customers eat
out, they seek an experience that leaves them feeling good. The study also showed that
customers are more likely to spend more money and patronize a specific restaurant
more often when they feel engaged if they're greeted warmly and treated with care and
respect by the staff, for example. A restaurant's managers and its employees all share
the responsibility for ensuring the customers are treated well and left with an overall
Traditional restaurant service used to begin with a customer ordering his or her
meal from items listed on a menu. The restaurant controlled the selection and portion
sizes in order to maximize the profit from each plate served. With the advent of buffet
meals, however, many restaurants can serve a larger number of customers with a
minimum level of staffing, thus improving their profit margins through volume sales.
The term buffet originally referred to the French sideboard furniture where the
food was served, but eventually became applied to the serving format. The word “buffet”
became popular in the English- speaking world in the second half of the 20th century
after Swedes had popularized the “smorgasbord” in New York. The word is now fully
A buffet is generally a self-service form of dining in which the customer pays a fixed
price and is entitled to select as much food as he or she wishes. The wait staff in a
buffet restaurant may still refill beverages and remove plates, but there is no menu as
such. Cooks prepare food in bulk, and runners replenish the selection of food as
necessary.
A buffet arrangement could consist of one long serving line with both cold and hot
items, or a collection of smaller stations dedicated to a particular part of the meal, such
with appropriate serving tools such as slotted spoons or tongs, or there may be workers
is a meal where guests serve themselves from a variety of dishes set out on a table or
sideboard (from Food Lover’s Companion). Today there are many restaurant
concepts centered around a buffet theme. Buffets are also served on special occasions
There are a few different types of buffet restaurants and, depending on the
restaurant, the foods can be a variety of ethnic types or centered around a singular
culture, such as a Chinese buffet, or a theme, such as pizza or steak. Some Buffet
restaurant follow the model of all-you-can eat operate in a pretty systematic way.
Customers usually pay at the door (or on the way out) at a fixed price and then help
themselves to the food placed in the buffet. Many all-you-can-eat buffets offer a lot of
choices, which can be overwhelming. The menus usually do not vary, although new
items may be offered from time to time. Or there may be daily specials or themes added
In a cafeteria style buffet the food is generally prepared ahead of time and placed on
shelves. Customers come through the line and choose what they want; sometimes the
food comes pre-wrapped. Pricing is often by the piece (i.e. a sandwich, drink and side
dish). Customers select their foods and then carry their trays to the register to pay.
Breakfast buffet restaurants are traditional sit and order from a menu types, but on
weekends may offer a special buffet that is only open during the breakfast hours. These
restaurants may start early and end during “brunch” so they can transition to the regular
lunch and dinner menus. Some restaurants only operate buffet style for certain
occasions. Usually Mother’s Day is a popular time of the year where people head out to
restaurants that offer brunch buffets, although some restaurants may offer buffets on
especially with large group of families and friends. There are a lot of reasons that
surfaced on why Filipinos have come to love AYCEs. First, buffets are cheaper than
gourmet and fine dining restaurants. When you dine at such restaurants, a complete
course would cost you quite an amount of money with limited choices of food and If
you’re unlucky, some of the dishes in the course may not of your liking. Unlike AYCEs
you only get to pay as much as Php 800 and enjoy a wide array of dishes, desserts, and
beverages to choose from. Second, buffets offer a lot of choices. Third, Filipinos are
known for being hospitable. It is obvious that they love to eat with their guests. It is what
we can consider as the ultimate bonding experience. With the large number of guests to
be entertained and so little time, a buffet is the perfect place to go. Fourth, Filipinos
don’t like going through an extensive menu. When asked what they are having they
always answer either of the following; “Kahit ano”, “Kung anong meron”, “Bahala ka
na”, or “kung anong sa’yo”. A buffet takes away that burden. Since a wide array of food
choices are laid down right before your eyes, You’ll never get a hard time choosing
which dish you are having. Lastly, Filipinos love to eat a lot.
With all aspects laid above, the proponents came up with the idea of “Bahay
delicacies that definitely introduce the Filipino culture by serving the famous Filipino
dishes and at the same time, satisfying what Filipinos love to do. –Eat. Moreover, the
proposed business not only aims to establish a food business but also to introduce their
modernistic approach menu to the locals and for them to continuously patronize these
Filipino dishes.
Chapter 2
This chapter contains project proponents, proposed name of the project, vision,
mission, emblem, type of business organization, project location and history of the
Project Proponents
contribute their knowledge, skills, and resources to make the project possible.
The proponents of the study are Angelica Haylo, Paolo Gabriel Mapalad, Edlyn
Donato, Jovelle Santos Catanyag, Carmille Subong, Edward Joseph Dion, April
Sweetzil Grace Amistoso, Shara Laine Lopez and Dexter Rosales are all graduating
Ms. Haylo will be the appointed general manager who will be responsible for
overall operations of the business. Aside from her, Mr. Mapalad will be appointed as
marketing manager who will be responsible for developing marketing strategies and
monitoring marketing activities. Ms. Haylo and Mr. Mapalad will be the capitalist-
industrial partners to the capital of the partnership. The other seven proponents will be
three groups in terms of contribution which are the capitalist partner, industrial partner.
And capitalist-industrial partner. All the proponents are considered as the owner of the
company since the proponents have the required knowledge for the business.
name and image of your product or service offered in the minds of your consumer. An
attractive and interesting brand name gets the attention of the target market which leads
The proponents came up with, “Bahay Kainan” as the name of the proposed
business. The name is composed of two words, “bahay” comes from a Tagalog word
that means a “home or a dwelling” which reflects the vibe that the proponents want to
let the customers feel the “homey feel or ambience” when they are eating at the
restaurant. The second word, “kainan” which simply means “a place where one eats”
and also describes the Filipino tradition of ““eating together” since the restaurant serves
Vision
Mission
customers will enjoy and continuously offer quality food and services fit for the taste of
through its logo which along your company’s name, is one of the main things that
The proponents came up with an idea of the house placed on top of the three
silverwares that are often used in fine dining for the emblem to literally represent the
name of the proposed business, Bahay Kainan. The house is associated to feeling of
manner. The proponents used black as font color and High Tower Text as the font style
to project sophistication and elegance that is fit for the modernistic feel of the proposed
business.
The image of the emblem for the proposed business is shown in figure 1 on the
following page.
Figure 1
corporation. This way, the source of the capital either financial or industrial may be
Since the proponents agreed to pool their money, property, skills and other resources to
a common fund with the intentions of distributing profits equally among the proponents.
The partnership is formed for the purpose of the business which will also include dealing
with managerial and restaurant operations. The purpose of forming the partnership is to
secure the assets and to make sure that the profits would be distributed equally to the
contract. In cases of failure for the distribution of profits the law should be applied.
be registered because of its advantages. It is easy to establish and the start-up cost of
the business is low because the partners share their assets to form the fund, there is
also a great borrowing capacity, high caliber employees can be made partners,
partners’ business affairs are private and more importantly, the change of legal structure
partnership. There are a lot of advantages and disadvantages in limited partnership but
the proponents chose this because it is more suitable for the proposed business. The
advantage of limited partnership is the liability of partners are only up to the sums that
they have invested at the times of failures and losses, unlike in general partnership
where the partners are liable up to the extent of their personal assets. However, there
partnerships are not considered as a legal structure the taxing authorities might
Project Location
where you could position your business, there are a lot of things to be considered such
as, the accessibility of the place, the traffic or the number of customers that pass
through the area. In other words, the location of the business is also very important to
its growth and profitability. The proponents studied the selection of the location of the
business very well. It suits the proposed business and the location itself is full of market
potential. The proponents selected Taytay, Rizal because there are no known buffet
The proposed business will be located at Block 33 Lot 6, Fatima Drive, Tower
Taytay Rizal is a town known for high quality ready made dresses and
woodworks. Thus it is famously known as the " Garments and Woodworks Capital of the
Philippines", making it an ideal location for the project because of its potential market.
Aside from this, the municipality is gaining more investments as the time passes by. Big
investors like SM Prime Holdings, Puregold Price Club Inc., Wilcon Builders, Megaworld
Constructions have already ventured into the municipality. Plans for the expansion and
the development of Taguig's Mega City is also set in the area, making it an ideal
Map of Taytay,Rizal
Figure 3
Nowadays, food industry has been growing too fast and one trend in the
industry today are buffet restaurants. There are a lot of buffet restaurants in the
metropolis serving all sorts of cuisines from all over the world. The only problem is,
buffet restaurants are only invading that of the metropolis and though there are some
who established buffet restaurants outside the metro it is still not enough to cater
Filipino food lovers. This is one of the reasons the proponents came up with the idea of
the proposed business. The proponents saw the need of putting up a buffet restaurant
specifically in Taytay, Rizal because obviously there are no buffet restaurants in the
area. In addition, the proponents are also food lovers and are mostly looking forward of
putting up the business. Majority of the proponents agreed serving Modern Filipino
dishes in the menu. Furthermore, the proponents would like to share the love of Filipino
information of Bahay Kainan. This includes the proposed number of employees, their
position, duties, responsibility, job description, job qualification and of course the salary
rates. The management proposal for the business such as : the management style, the
organizational structure, the general management and the systems and administrative
forms and records that will be used in the proposed business will most likely be
Personnel
employees so that they become more valuable to the organization. It is a significant part
of management concerned with employees at work and with their relationship within the
schedules, plans, work methods. The problems and grievances of people at work can
orientation. It tries to help the workers to develop their potential fully to the concern.It
also motivates the employees through its effective incentive plans so that the
Restaurant Manager
He is in charge of supervising the whole restaurant. All of the staff must report to
him. He is held responsible for all the managerial decisions that needs to be done for
talking to customers and managing the promotional activities for Bahay Kainan.
The proponents decided to alot 2 Restaurant Managers for Bahay Kainan. One
Restaurant Cashier
She is in charge of the register. She will be responsible in all the monetary
transactions between Bahay Kainan and the customers. This includes cash and credit
card transactions and balancing the register at the end of the shift. The restaurant
responsible for training other cooks,overseeing the food preparation and making sure
that all the food are prepared according the standards of the management and
sanitation. He is also responsible for the menu, buying supplies and equipment. There
will be two chefs/ head cooks for Bahay Kainan. One is in charge for the lunch shift and
the other for the dinner shift. Each is assigned with a different set of menu and kitchen
assistants.
Kitchen Assistants
Bahay Kainan will have six kitchen assistants. Three for the lunch shift and the other
three, for the dinner shift. Each set of kitchen assistants will be assigned to a Chef/
Head Cook, depending on which shift they are assigned. The role of these kitchen
assistants is to help the chef/ head cook with the kitchen works.
Dining Attendants
These are the bussers or bus boys and the buffeters. There will be two bussers and
two buffeter per shift. The role of the bussers is to clean the tables, take plates, utensils
and drink wares to the kitchen to be washed, make sure they attend to the needs of the
customers and reset the tables for the next service. On the other hand, the buffeters are
the ones who bring out the food in the buffet table. They are in charge monitoring the
buffet tables, making sure that each chaffing dish is refilled every now and then. They
are also in charge of restocking plates, silverwares, utensils and drink wares in the
dining area.
Dishwashers
Keeps the kitchen staff supplied with clean plates, pans, pots, silverwares and
drinkwares. They are in charge of washing the used plates, silverwares and drink wares
that the bussers cleared from the dining area and making sure they are clean and ready
to use for the next service. They may also be in charge of keeping the kitchen clean
during a shift and take out trashes and clean floors. There will be two dishwasher per
Security Guards
There will be one security guard assigned per shift for Bahay Kainan. They are in
charge to secure the whole vicinity. Their main role is to protect the guests and all the
employees from various hazards by utilizing preventive measures. They also have an
important role in executing the service. They are in charge of assisting customers with
vehicles in the parking area and making sure their vehicles are overseen every now and
then.
Table 1
Table 1 shows the Proposed Manpower for Bahay Kainan. Also, presented above are
details for the the manpower’s salaries and the number of the workforce. This helps the
proponents identify how many employees they need for the restaurant and how much
the process of gathering and analyzing information about the content and the human
requirements of jobs, as well as, the context in which jobs are performed. This process
area is shared by units and Human Resources. Specific internal approval processes will
organization of jobs within a job family. It allows units to identify paths of job progression
for employees interested in improving their opportunities for career advancement and
increasing compensation.
Job Analysis is a detailed examination of the tasks that make up a job, conditions
under which they are performed, and what the job requires in terms of aptitudes,
attitudes, knowledge, skills, and the physical condition of the employee. Its objectives
include :
selection.
Job description a broad, general, and written statement of a specific job, based
scope, and working conditions of a job along with the job’s title, and the name or
designation of the person to whom the employee reports. Job description usually forms
In charge of the
over-all kitchen - Male
work,which - HRM graduate
involves food (2-4 years) /
Chef/ Head Cook preparation. Culinary Arts 8
Table 2 presents the job description and qualifications of the manpower for
Bahay Kainan. This information is important for selecting and hiring employees for the
restaurant.
Management Proposal
Management Style
Managers are the one who is in charge for a certain group of tasks, or a certain
subset of a company. A manager often has a staff of people who report to him or her.
Affiliative Style
This management styles is implemented in the restaurant. This will help the
organizational objectives.
roles, powers and responsibilities were assigned, controlled, coordinated and how
Kitchen
Dishwashers
Assistants
Figure 5
structure. This way, the organization would function orderly and properly. The
employees and everyone involved in the organization should be fully aware of their
Figure 5 shows the organizational chart of Bahay Kainan, it can be implied here
the positions in the restaurant and their superiors. This way, the flow of command is
organized.
Bahay Kainan operates from Monday through Sunday. The restaurant operates
from 10 am to 9pm serving lunch and dinner. There will be two shifting schedules, the
opening and the closing shift. Employees for opening shift has the 8am – 5pm schedule
and the closing shift has the 11:30am – 10:00 pm schedule. Shifting schedules would
All are required to use the biometric time machine in timing ins and outs. Employees are
Business Hours
to Sunday, from 10am to 9pm. The restaurant will serve lunch from 10am to 2pm and
Work schedules of the employees varies on the scope of their work. The working
All of which have a one hour regular meal break. There are two shifting schedules :
opening and closing shifts. Employees scheduled for the opening shift works from 8am
– 4pm and the closing shift works from 4pm – 12am schedule. Shifting schedules would
Meal Period
Employees are entitled to a one hour regular meal break. To avoid disruptions in
business operations, prolonged breaks exceeding the allowable duration of time and
unauthorized take-offs taken outside the designated meal break schedule will be treated
Rest Day
All employees are entitled to a rest day at least one day or 24 consecutive hours
in a week. Rest days are to be determined by the management as the operations of the
business may dictate. For part timers, rest days are subject to school matters. In cases
Food
restaurant. Left overs are trashed out after operating hours. In cases that the volume of
left overs are large, the management decide whether it is subject for disposal or if they
Discounts
Tardiness refers to late arrival past the designated starting time in a work day. It
signifies that the employee is unprepared to begin his work. Thus, all employees are
required to come to work on time and to clock his time of arrival at the biometric time
minimize disruption at work and unnecessary reassignment of tasks, all absences must
least one week before the intended date of leave, subject to the approval of the
immediate superior.
In case of sickness or for emergency reasons, the employee is required to
directly notify the immediate superior by phone call or at least two hours before the
For sick leave, the application must be filed immediately upon returning for work
along with the medical certificate in case of sickness is for two or more days. All
absences not covered by a duly approved application for leave shall be considered
application for leave or a scheduled rest day, shall not be entitled to holiday pay. In
addition, the employee may be subject to disciplinary action for unauthorized absences.
Payment of Salaries
All employees will receive their compensation at the agreed wage rate as
indicated in the employment contract and compliant with the labor standards set by law.
Employees will also receive legal and special holiday pay, night shift differential pay and
corresponding overtime pay for work rendered in excess of the regular eight hours of
work. Work rendered on this must be supported by an approved form signed by the
immediate superior.
Salaries for regular employees are computed in a daily basis starting at Php
365.00 provincial rate. Over time is paid per hour at Php 15.00. Restaurant managers
and twenty-fifth of each month unless other payment schemes are provided in the
pay slips.
Paradigm refers to the theoretical frameworks within which all scientific thinking
function. Management Paradigm involves creative idea regarding managing the entire
organizations.
INPUT PROCESS OUTPUT
• Raw materials • Preparing Meals • Quality foods
includes all • Scheduling of • Satisfied
ingredients. activitiesd as well customers
• Recipes as budgeting • Good sales
• Menu • Implementation of • Good word - of -
• Skilled Employees sanitation practices mouth
• Health and • Adverting activities
Sanitation
Guidelines
Figure 6
A business record is a document that may be hard copy or digital that records a
These records must be retrievable at all times so that business deals can be
confidence and trust, not only must the record be accurate and easily retrieved, the
processes surrounding its creation and retrieval must be perceived by customers and
the business community to consistently deliver a full and accurate record with no gaps
or additions.
The following are forms and records that will be used by Bahay Kainan :
that are hired. This contract includes specifically what the employee would
company.
Employee Time Record – This is a system to which the
employees who already have an SSS number. For those who have none
yet, the employer can still use this form but will be submitted together with
for the employees to use their Pagibig funds that are usually concerning
Phil Health Form RF1 – this form will show the accurate
the list of the employees who are members and is covered of PhilHealth
insurance.
hours or days an employee is permitted to leave, and this time off is paid
by the company.
document of title when paid in full. It is also called a bill of sale or contract
of sale.
cash fund.
Chapter 4
MARKETING FEASIBILITY
In this chapter, the details on determining the market, the market demand and
supply, the general marketing practices, proposed marketing program, projected sales
and systems and forms design would be discussed to present the information gathered
by the proponents to determine the sustainability of the business to its target market.
Market Description
similarity, and kinship. The members of a market segment share something in common.
Bahay Kainan uses three of the most common segmentation variables. First is the
marital status, income, education, and occupation. It helps the company to specify the
target market and it is easily to measure than other types of variables. Second is the
geographic segmentation that divides the market into specific geographic units, that
allows the company to choose a particular area to focus on which is Taytay, Rizal.
interests, opinions, attitudes, and values of customers. This segmentation variables will
allow the company to analyze the attitudes of customers towards and understand their
consumers. It aims to reach and satisfy customers’ needs and provide service that will
will make, it requires precise planning and research. Owners chose the location for the
reason that the area is accessible to attract large number of consumers and the
proponents think that the area is profitable since there is a large number of people living
in Taytay, Rizal. The chosen population for the demand is the household population of
Taytay, Rizal. It is composed of men,women and children all in one household. The
Demand
capacity of the consumers to purchase it. It is also the aggregate quantity of a product
determine at what certain level the service output will be produced for a certain good
and service.
Filipinos love to eat and they love to eat food in large or unlimited portions so the
buffet restaurant is really in demand. With this project, the proponents want to establish
a buffet restaurant that would satisfy the customers’ wants. Using the household
population of Taytay, Rizal, Bahay Kainan was able to identify how big the market for
the buffet restaurant is, by computing and projecting the demand. Taytay,Rizal is
composed of five barangays namely : Dolores (Pob.), Muzon, Sta.Ana, San Isidro and
San Juan.These barangays are selected as the target market of Bahay Kainan.
Table 3
The table above shows the present demand followed by the projected demand
for the succeeding years. The proponents used the Arithmetic Method in computing and
projecting the demand. Using this method, the average growth per year (4.10%) is
multiplied with the latest household population (80,494). The result is then added to the
latest population of the given year (2016). The same process is applied in getting the
projected demand for the succeeding years. It is projected that there will be an increase
Supply
Supply is the amount of product available for purchase at any specified price. It is
a process of which the needs of the consumers are being provided by the proponents.
Market Supply for Bahay Kainan is found by determining how much the competitors
resembles the goods and services that will be offered by Bahay Kainan. The supply
data for the year 2017 will be based on the total average number of product sales.
Table 4
The table presented above show the number of tables the competitors serve
annually. These data is necessary for the projection of supply for Bahay Kainan.
Table 5
Projected Supply
Projected 2.5% Growth Rate / Projected
Years Year Supply
2016 39,240
2017 981 40,221
2018 1,006 41,227
2019 1,031 42,258
2020 1,056 43,314
2021 1,083 44,397
The table above shows the five-year projection of the competitors of Bahay Kainan. The
2.5% growth rate percentage is from the annual growth rate of these restaurants in the
industry. The growth rate (2.5%) is multiplied with the total of the annual number of
customers of the competitors from the previous year (2016). The same process is done
to project the supply for the succeeding years. It is projected that the competitors can
The demand and supply estimated by the proponents will be used in analyzing the gap
between the demand and supply. With this, the proponents may identify the potential
market share for Bahay Kainan. To have a clear understanding for the gap analysis, the
demand and supply must be analyzed individually. This two gives a view on the future
Table 6
The table shown above presents the procedure on how the demand and supply analysis
is done. To determine the gap, the supply is subtracted from the demand. Its difference
will be known as the gap. To get the percentage of the gap, the gap is divided by the
demand. The result of which is multiplied by 100%. It is the gap will increase 2.8% from
2016 to 2021.
General Marketing Practices
operate a business. This also includes the different process and procedures in
registering the business. It involves when and how much is needed to accomplish
Legal Information
and law imposed by the government. It is important for the business to comply with
these requirements to be able to consider as a legal entity. It will serve as a signal when
The table shows the summary of procedures that is needed to complied in order
to register a business.
Table 7
able to catch the attention of the prospective customers. The strategies that will be used
is discussed below.
Product Strategy
Bahay Kainan offers a wide range of viands, dessert and beverages that would
surely satisfy the customers’ taste buds. Moreover, the customers can be assured that
all the food available in the restaurant is freshly cooked everyday and is made out of
consistency in taste and quality of its dishes served in the buffet by combining the
Price Strategy
One thing that could easily attract customers to try a new restaurant is the price.
It is very essential in any business, a price too low can be perceived as that of low
quality while a price too high can be perceived as unaffordable by the customers. The
proponents quoted the price per head as Php 299.00 for adults, Php 150.00 for kids
above 4ft and kids below 4ft are free of charge as long as they are accompanied by a
full paying adult. It is not too expensive and not too cheap but just right. It is very
affordable and reasonable as well. Also the proponents decided to use a promotion that
if there's any birthday celebrants the buffet fee would be free of charge but
Place Strategy
proponents own the lot that would be used in the proposed business. It lies in the heart
of Taytay,Rizal. The location of the business made the proponents decide to position it
there because it is very accessible to the customers and the location itself is very full of
market potential.
Promotion Strategy
The Bahay Kainan’s promotional strategy falls into two main factors : Short term and
Long term advertising. Print ads are an example of short term advertisement. This is
composed of posters and signages as well as flyers, brochures and soft opening.
The proposed business will produce a big signage both side on its restaurant to
seek the attention of those people who travel along the way.
Directs the customers to the exact location of the proposed business, it’s menus
tactic that can lead to an infinitely more successful grand opening because it
In terms of long term advertisements the examples are social media and local
advertisement.
a. Social Media
People are highly oriented towards the technology and the internet. They use it
for online gaming, and the use of social networking sites such as Facebook,
Twitter, Instagram,Youtube and a lot more. They also use it for research. The
proposed business will use social media to rapidly generate the awareness of
possible customers this will be done through the use of social networking sites
b. Local Ads
If there are tech savvy people, there are still people who somehow do not
practically know how to use the computer or do not fancy using social media but
love to read. So the proposed business will use local newspaper also indicating
the features and menus of the proposed business, the contact number, email
These are forms needed in the business to be able to record and keep track of
the changes and operation that takes place inside the store.
Invoice – this is issued by the seller to the buyer that identifies the items sold.
Petty Cash Vouchers – A record of expenditure from a petty cash fund for
which a receipt was not received. This is used to maintain financial control of
Credit Card Slip – This is the receipt used as an alternative or replacement for
offering. The main objective of this chapter is to prove that the idea for the service
offerings of the proposed project is viable and profitable. In this chapter, the processes
of the product and service, materials handling design, project layout, production
schedule,floor plan and other necessities such as the machinery and equipments,
utilities, raw materials requirements and the project's waste disposal management
would be elaborated and discussed aiming to relate to the readers that the project's
The Service
Bahay Kainan is a Filipino buffet restaurant with a modern twist. It offers Filipino
dishes altered to the modern taste of the customers. The restaurant's theme is modern
contemporary, since the restaurant offers dishes with a modern taste the proponents
decided that the restaurant looks and feels the same way as the food is presented.
mostly families and peers, Bahay Kainan wants their customers to feel at home, enjoy
their food while enjoying good company and at the same time, satisfied with the service
offered by the restaurant. In line with this, the proponents would make it a point that all
their personnel are trained to meet all the expectations of the customers, because
this, they are also offering accommodations for events such as birthdays, anniversaries,
The Product
In today’s food industry, a lot of other restaurants are offering different kinds of
dishes to satisfy the ever-changing and no-ending needs and wants of their customers.
Restaurants nowadays, always find ways to attract customers using the following : food
taste, excellent service and artistic or unique servicescapes. Aside from this,
restaurants are also essential part of the life events of the customers. Most restaurants
To satisfy all these needs in the market, Bahay Kainan offers a wide range of
dishes fit for the needs and wants of the customers. It will be serving 2 kinds of menu,
one for the Lunch time and the other one for the Dinner time. Each menu consists of a
5-course meal. All of which is included upon the payment of the buffet fee which is Php
Table 8
Menu of Bahay Kainan
Pasta/
Appetizers Soup Pork Chicken Beef Fish Noodles Desserts Drinks
Wanton
Sweet and Creamy Wrapped
Chicken Lady Crab and Kare - Chicken Sour Mushroom Fried
Fingers Corn Kare Curry Caldereta Tilapia Pesto Suman Iced Tea
Pork Chicken
Lumpiang Clam Adobo sa Adobo sa Bistek Crispy
Shanghai Chowder Gata Gata Tagalog Fish Fillet Spaghetti Turon Coffee
Laksa Grilled Roasted Relyenong Leche
Calamares Soup Liempo Chicken Beef Tapa Bangus Carbonara Flan Tea
Fish & Shrimp/ Hot
Lumpiang Lechon Fried Tofu with Seafood Fruit Chocolat
Ubod Kawali Chicken Roast Beef Tausi Pasta Salad e
Pancit Buko Soft
Hamondo Afritada Canton Pandan drinks
Pancit Ice
Picadillo Bihon Cream
Beverages. There are two meal shifts, lunch and dinner. Each shift has a different set of
with that, Bahay Kainan should have a very organized service process to be able to
Arrival of Guests
The service starts upon the arrival of the guests. There are guests who will come
with large group of people, others with small companies and some with vehicles or
motorcycles. These only goes to show that the guests are different to one another, the
main objective of Bahay Kainan is to satisfy all their needs and wants, because good
For guests with cars or motor vehicles, Bahay Kainan's security guard will assist
them in the parking lot. The security guard will guide them to where they could park their
vehicles and make sure to look after the guests' vehicles. After this, the guests are
Guests without vehicles are ushered straight to the reception area where the
Payment
At reception, the guests are welcomed by the restaurant cashier. Their numbers
are counted for the head count and are asked to pay for the buffet fee that is, Php
299.00 per head for adults and Php 150.00 for children ages 7-12. Children below the
age of 7 and is below 4ft is free of charge. The modes of payment can either be through
After the payment at the cashier, guests are ushered by one of the dining
attendants to their table. After which, they are free to wander around the dining area
and feast at the buffet table. Lunch is served from 10am to 2pm and Dinner is served
Assistance in
the Parking
Area
Ushering to
the Reception
Area
Payment
Ushering to
the Dining
Area
Figure 7
to manage the service of the restaurant and make sure that the customers are satisfied
Handling Customers
In service, the execution will never be uniform because customers are different
from one another, they vary in the intensity of their needs and wants. The only thing
each customer has in common is they want to be satisfied or delighted to what the
The aim of the employees of Bahay Kainan should be attending and satisfying
needs of the customers at all times. Occasionally, there will be requests from guests or
favors. This would range from the smallest of request like asking for a glass or an extra
plate or clearing the table to other favors like taking a photo,the employees should
attend to these needs and let the customers feel that accommodated properly.
On the other hand, there will always be disgruntled customers. For customer
complaints in the dining area, staffs should not take this offensively. As much as
possible, they should keep their composure and face the customers with a calm and
happy facial expression and tone of the voice. Petty complaints are expected to be deal
with the staff it is addressed to, before it is addressed to the restaurant manager.There
are some complaints that the staffs cannot handle are addressed to the restaurant
manager.
In the end, the employees shall still strive to make sure that the customers leave
Bahay Kainan's product is focused on the contents of the menu. The proponents
should make sure that the preparation of the food is organized and clean at all times.
The raw materials for the menu is purchased from the supplier. The inventory of
the raw materials varies on the perishability of each ingredient. Dry ingredients can last
till its expiration dates but the perishables like meat and vegetables only has time before
it perishes. Since Bahay Kainan wants to serve food made with the freshest ingredients,
the inventory of the raw materials is observed properly. For the meat and fish,
purchasing for the inventory would be twice a week. Vegetables shall be purchased
fresh everyday and all the other dry ingredients are bought thrice a month depending on
Since there are already availabe raw materials, the preparation of the food can
now commence. But before that, the chef/ head cook together with kitchen assistants
should make sure that all the equipments that will be used in cooking is clean.
Food Service
When the food to be served is cooked, they are transferred to clean chaffing
dishes and are served at the buffet table. The buffeters are the ones responsible for
this, their role is to refill the chaffing dishes and everything that needs to be refilled in
Materials Handling Design refers to the movement, protection, storage and control of
materials that would be used throughout the production of the goods that would be
Bahay Kainan ensures its customers that the raw material used in the production of
its products are safe and fresh. The storage for this raw materials are provided, there is
a storage for the dry goods and the storage for the wet goods/ frozen goods are
separated as well. To ensure freshness of the raw materials, the goods are bought
thrice a month.
In terms of the production, the menu is freshly cooked and prepared everyday. Left
overs would be picked up by a third party picked by the proponents to ensure that there
Technological Assistance
Bahay Kainan needs the aid of technology to be able to perform quality services to its
internal environment. Bahay Kainan will make it a point to be updated with the latest
technology to be efficient in their services and to be able to be competitive against the
other companies.
The use of computer would be a huge help in Bahay Kainan, since its dealing with
restaurant services, keeping track of the tables in the dining area, sales, booking and
others would be best monitored using a computer. It is more efficient than doing it
manually.
In preparing meals, state of the art kitchen equipments will be used to be able to
Lastly, in terms of the internal aspects. Bahay Kainan will be using the biometric
Project Layout
The project location is accessible for the target customers. It is situated near the
highway and is most accessible for customers with motorcycle vehicles and
automobiles. The proponents own the lot that will be used for the project. It is a 300 –
square meter land area, 190 – square meter floor area that will be used for the building
of the restaurant.
The building can be easily located by the target customers. It is in Tower Hills
Subdivision in Taytay, Rizal and is just near the Tikling rotunda. The restaurant building
Since the proponents own the land area, they have the freedom to do whatever
they like with the lot. Originally, there is a residential house built on the lot. This would
be converted into Bahay Kainan. There would be building improvements done to be
The restaurant consists of the dining area, the reception/cashier area, the
administrative office, the employees' locker area, the kitchen, the dirty kitchen, storage
area for dry goods, wet and frozen goods and utilities used to maintain the facility, two
It has sufficient electrical supply and power supply for the kitchem equipments
and for running the whole restaurant, water supply enough to sustain the restaurant and
proper ventilation.
Floor Plan
The design of the floor plan is made in accordance to the requirements on the
purpose of how the business flow is made efficient for the employees of Bahay Kainan
and execute service properly. The guests’ comfort must be put in first priority at all
times.
This business proposal is accessible to both the residential and commercial area.
The proposed business will be established at the vicinity where the numbers of
customers are high. The lot is 300 square meters in total and the floor area that will be
used is 190 square meter. This includes, the reception/cashier area, dining area, buffet
area, kitchen , dirty kitchen , storage area, restrooms and the office. The reception/
cashier area is located near the main entrance, this is where the payment transactions
take place. The dining area has 15 tables with a sitting capacity of 90 persons. The
buffet area, where all the food in the menu is laid down for the customers.The kitchen
area is divided into two; the dirty kitchen, where all the food preparations are done and
the main kitchen, where the foods are cooked and assembled. The storage area are
separated into two : the first storage area is located near the main kitchen, these are the
reach-in cooler,walk-in cooler and the freezer. The second storage is located near the
dirty kitchen, this is where all the dry ingredients are stored. There are two restrooms,
one for the ladies and one for the gents. Each restroom has three cubicles. Lastly,the
Bahay Kainan will need various equipments to be able to execute its service. The
tables below will show the equipments needed, the quantity needed , its unit cost and
Table 9
Equipment
Requirements
Amount
Kitchen 557,006
Dining 53,925
Buffet 6,724
Beverage 20,410
Utilities 33,700
Office 543,000
Total 1,214,765
Kainan. The equipments summed to a total of Php 1,214,765.00 inclusive of all the
Kitchen, Dining, Buffet, Beverage Barm Utilities and Office Equipments needed for the
Utilities are the set of services provided for the consumption of the public. In
restaurants, the most abundant utility to be used is water. Other utilities needed in the
Water
Trash Service
Telecommunication
Electricity
Gas
also known as ingredients and fresh produce that will be used in the kitchen
preparations. The business will need fresh fish,pork,beef, vegetables and various
spices. Supplies for the dining area like, plates, spoons,forks,knives and drinking
glasses are also needed in the business. Each raw materials is essential for the
business' operation.
Table 10
Table 10 represents the Summary of the Raw Material Requirements. This is the weekly
inventory for the restaurant that summed a total of Php 104,975.00 per week. This
very much concerned in the community. Though satisfying customers is the number one
Bahay Kainan will provide trash bins in the kitchen and dirty kitchen areas. These
areas are the main focus of sanitation because this is where they prepare food. Trash
bins will also be alloted at all the cubicles for both male and female restrooms. Trash
bins will also be alloted at designated areas in the dining area, the parking area, the
waiting are in which some customers smoke and the office. These trashes will be
collected at the end of each meal shift and will be disposed at the waste disposal area
behind the building. This will be collected every morning by the garbage collector.
For the water wastes, the proponents decided to acquire a garbage disposal unit
that is installed in the kitchen sink, between the sink's drain and the trap. This will shred
all the food waste into tiny pieces enough to pass through the plumbing.
CHAPTER 6
FINANCIAL ASPECTS
Project Cost
Table 11
Project Cost
(000)
Land 1,800
Land Improvements 500
Buildings 1,500
Interior Improvements 500
Equipments 672
Furniture and Fixtures 315
Office Equipments 1,043
Office Furniture and Fixtures 15
Raw Materials 105
Working Capital 165
Total Project Cost 6,615
Sources of Financing
The investment needed for the project will be financed from the stockholders’
contribution.
Sources Of Financing
(000)
The stockholders’ contribution will be distributed to the owners where they will
give monetary contribution. On the other hand, one of the proponents’ contribution will
be the land that will be used in the operation of the proposed business.
Financial Analysis
o Profitability
o Breakeven Analysis
o Payback Period
1. Coverage
The financial projections for the proposed project cover a period of 5 years
from 2016.
a. Sales Volume
The proposed project expects to produce and sell all products daily. The
projected sale for 2017 is Php 39,420,000. The projected sales volume
Table
2% Sales Sales
Year Seats increas Price Daily Annually
e
2017 360 299 108,000 39,420,000
2018 360 6 305 109,800 40,077,000
2019 360 6 311 111,960 40,865,400
2020 360 6 317 114,120 41,653,800
2021 360 6 323 116,280 42,442,200
to 2021.
b. Production Costs
i. Raw Materials
per week is Php 104,975.00. The cost raw materials in 2017 is Php
Direct Labor
Position 2017 2018 2019 2020 2021
Chef/ Head Cook 192,000 200,256 208,872 217,848 227,220
Kitchen Assistants 360,000 375,480 391,620 408,456 426,024
Total 552,000 575,736 600,492 626,304 653,244
Indirect Labor
Position 2017 2018 2019 2020 2021
Bussers 192,000 200,256 208,872 217,848 227,220
Buffeters 192,000 200,256 208,872 217,848 227,220
Dishwashers 264,000 275,352 287,196 299,544 312,420
Security Guards 288,000 300,384 313,296 326,772 340,824
Total 936,000 976,248 1,018,236 1,062,012 1,107,684
iv. Depreciation
Php 265,000.00
Equipments
Estimated
Economic Acquisition Annual
Life Cost Depreciation
Kitchen 5 557,006 111401.2
Dining 5 53,925 10785
Buffet 5 6,724 1344.8
Beverage 5 20,410 4082
Utilities 5 33,700 6740
Total 671,765 134353
v. Employee Benefits
security, HMOs, HDMF and bonuses; vacation and sick leaves. The
cost of employee benefits is estimated to be 20% of salaries and
Employee Benefits
2017 2018 2019 2020 2021
Direct Labor 110,400 115,147 120,098 125,261 130,649
Indirect Labor 187,200 195,250 203,647 212,402 221,537
Total 297,600 310,397 323,746 337,663 352,186
vi. Insurance
value.
i. Percentage Tax
Administrative Expense
Position 2016 2017 2018 2019 2020
Restaurant Manager 240,000 250,320 261,084 272,316 284,028
Restaurant Cashier 252,000 262,836 274,140 285,924 298,224
Total 492,000 513,156 535,224 558,240 582,252
105,000.00
v. Depreciation
Office Equipment
Estimated Economic Acquisition Annual
Life Cost Depreciation
POS (Point of Sale System) 5 500,000 100000
CCTV with Monitor 5 2,300 460
Computer Set 5 15,000 3000
Printer 5 5,000 1000
Total 104460
administrative personnel.
Employee Benefits
2017 2018 2019 2020 2021
Administrative 98400 102631.2 107044.8 111648 116450.4
a. Raw Materials
cash basis.
c. Capital Stock
CHAPTER 7
Socio-Economic Feasibility
Corporate Social Responsibility is a company's sense of responsibility towards its
community and environment in which it operates. Through this, companies express their
citizenship. It is essential that the proponents build good and harmonious relationship
with the employees, the government, the customers, the community and the
environment.
Employees
All employees must be treated fair inside the working area. They may be just
working for the business, but it is their right to be treated equally and properly. This way,
it would also increase their productivity and willingness to work. The management will
make sure that they will be responsible in giving the employees proper considerations
regarding salaries and wages, work incentives, hours of work and other work-related
benefits. The management will also make sure that the working area will be a healthy
working environment for all. The management will require the employees to file for SSS,
Government
The relationship between the business and the government is very important. Aside
from this, to be able to legally operate a certain business, one must comply to a lot of
legal requirements. Bahay Kainan will make sure to abide by these laws to be able to
work alongside with the government. Some of these laws include the :
Tax Reform Act of 1997 ( RA No. 8424) - which gives BIR the authority
the law that governs employment practices and labor relations in the Philippines.
Civil Law of the Philippines ( RA No. 386) - which includes the laws on
Consumer Act of the Philippines ( RA No. 7394) - which is the law that
protects the interest of the consumers in the Philippines, promote their general
Community
Bahay Kainan will make sure that they will take full responsibility to the environment by
assuring that all the process involved in fulfilling their product and service offering will
be environment friendly. The business will make it a point that they will implement CSR.
The observation of proper waste disposal will be done in order to maintain sanitation
and orderliness. Bahay Kainan, in its power will make sure that pollution will be
minimized and that they will allocate budget to sustain its waste management. One way
to also help the community in return is providing employment. Bahay Kainan will be
Filipinos are known to be food lovers in nature. With this, the food industry has boomed
and almost anything edible are available in the market for purchase. However, not all of
these foods are healthy and most customers are not after for the health benefits but for
the taste and the affordability of the food. This does not mean, that offering healthy
products will be set aside. Bahay Kainan will make sure that their customers will get the
Environment
Bahay Kainan is aware of various environmental issues so that the proponents made
sure that they are focused on the business' waste management. This business is truly
committed to significantly reduce and divert the waste that it will generate.
Chapter 8
PROJECT IMPLEMENTATION AND TIMETABLE
A great idea can only be just an idea if it is not implemented. Bahay Kainan can
not be launched over night, it will undergo a chain of activities that would lead to its
introduction in the market. This chapter presents all the details regarding to the activities
that Bahay Kainan will undergo before it starts it operation. All the activities starting from
employees, product prototype and test marketing, promotion and advertising that would
GANTT CHART
According to business dictionary, Gantt chart is a bar-chart that shows both the
scheduled and completed work over a period. A time-scale is given on the chart's
horizontal axis and each activity is shown as a separate horizontal axis and each
time required or taken for the activity's completion. In project planning, these charts
show start and finish dates, critical and non-critical activities, slack time and
predecessor-successor relationships.
Figure shows the tasks schedule of Bahay Kainan before starting its operations.
Activities Jun Jul Aug Sept Oct Nov Dec
Project Conceptualization
Preparation of Feasibility
Negotiation of Finances
Registration of Documents
Construction of Building
Purchase of Raw Materials
Acquisition and Installation of Raw Materials and
Equipments
Selecting, Hiring and Training Employees
Product And Prototype Test Marketing
Promotion and Advertising
Start of Operation
Figure 9
Project Conceptualization
Project Conceptualization involves gathering of necessary information to come
up with possible ideas to form a business concept. This is the brainstorming stage, the
proponents share and discuss their thoughts about what is the best project concept to
be proposed. This is where the proponents decide what needs to be done in the
proposed project, when, where and how it needs to be done, and who has to do it. All of
which needs to be communicated among the proponents before the feasibility study is
A feasibility study is conducted shortly after the proponents decide to agree upon
what business concept are they pursuing. This study is used to assess whether an idea
result of this study will determine whether it is best to pursue the business venture or
Negotiation of Finances
The proponents will be the financers for the proposed project. All of the finances
would equally be divided among the proponents based on what is the agreed budget for
the business. This is usually known after the proposed business is proven feasible, the
proponents then compute for the total project cost and from then decide how they will
finance the project. It will take a month for the proponents to fix the budget and collect
funds.
Registration of Documents
A business cannot operate without proper permits and licenses. All businesses
are required to be registered legally. The proponents must comply to these to be able to
operate. The registration of the business is done under the Department of Trade and
Barangay, Home Owners Association and all the other offices involved and necessary
for the legality of the business operations. For the tax duties of the business, this will be
This refers to the project site development. This involves all the significant issues
on the land and building that could affect the design of the project, other technical
information, purchasing of raw materials and after the construction, furnishing the whole
essential. At this point, the proponents seek for possible suppliers for the raw materials
and purchase them. With this, the proponents will not have a hard time in finding where
Because some equipmentsare expensive and it can affect the financial situation of the
business. To make a right purchase, there are a lot of factor to consider such as the
capital allowance or the budget of the business, the use of equipment (if it is in regular
basis), the repair cost and maintenance cost, and how long the it can last. After
assessing this, the proponents make the purchase and then installs it in the restaurant.
One month is enough time to decide in purchasing and installing the equipments.
The success of the organization will not be attained if the proponents will not hire
the best people to work with them. To be able to have the best team for the organization
the proponents must conduct a series of activities that would lead to finding the best
people for the jobs. At this point, the proponents identify what positions they need in the
organization and what qualities are they looking for. After identifying this qualities, the
proponents then select and hire. Afterwards, the training takes place. This will take a
Before introducing Bahay Kainan to the market, a series of prototype and test
marketing will be conducted for the proponents to know how the market will react
towards their product and service offering. This way, alterations in the product and
service can still be done just before the launch. This will take a month to accomplish.
promotional and advertising activities needs to be done to be able to make the target
market aware that Bahay Kainan exist. Promoting will take a month to accomplish.
Start Operations
Lastly, after all the plan is made, presented, and implemented. When all