Healthcare Analytics

CONSULTING
Analytics embedded high

impact growth consulting
- powered by domain
knowledge & disruptive
Your C-Suite
technologies.
Healthcare
Analytics
Enabler!
Receivables
Analytics
Patient
Experience
Solutions
IQturf Consulting Services
C-Suite Advisory
Healthcare Solutions
Analytical Platforms
SMAC Solutions
Diagnose Address Enhance
HCAHPS Impacting Patient
Surveys Drivers Experience
CONSULTING
Understand the drivers of NPS and HCAHPS

to improve Patient Experience
SentyRx
Patient experience and satisfaction are the top priorities of  HCAHPS questions and NPS recommendation
Healthcare Industry. Survey inputs are valuable feedback to are key for hospitals to improve their Patient
improve patient experience. SentyRx provides a ready-to-deploy Experience.
framework for analytically identifying the hidden drivers.
 Pinpoint drivers of Patient Experience and
HCAHPS scores and NPS Scores are pointers of healthcare quickly fix them to help hospital's NPS climb
consumerism in healthcare industry. Both structured and open
steadily.
ended responses need to be understood for a swift and apt
response. From the large volume of data, it is important to  NPS gives a clearer view of how the patient
know the value of data. The traditional cross tabulation is not perceives experience at the time and place of
helpful to identify smart drivers that are needed to be care.
addressed.
 Identifying Drivers to improve NPS gives
SentyRx brings to healthcare industry a scientifically validated
incremental improvement that turns into
data. This is aimed at enabling healthcare executives with drill
transformational change.
down and analytical insights addressing people directly
responsible for delivering day-to-day patient care.  Patient experience is not a campaign. It's an
Feel the Pulse of actual, critical part of culture. SentyRx helps
to nourish it.
Patient  SentyRX helps hospitals how to measure,
improve, and incorporate patient experience
Experience into hospital processes.
SentyRx uses customer data and highlights their behaviour & transaction trends. It enables chat, transcripts and agent
dispositions into business drivers with hindsight and help to move beyond CRMs & legacy MIS reports.
SentyRx comes with a built in dashboard that gives Executive snap shots, Patient level drill down, NPS attributes,
Promoter, Passive and Detractor feedbacks. Analyst insight is added on a periodical basis besides any day to day triggers
as early warning signals that impacts business outcomes.
SentyRx helps organizations to deploy visual analytics deep into the patient level feedback, helps to align with business
potential, and drive targeted healthy outcomes.
www.IQturf.com
Certainty on Account Receivables
Swifter Turnaround Time
Strategic Segmentation
CONSULTING
We bring success to
your receivables
management
An appropriate collection strategy

Benefits to Hospitals
for Healthcare providers is needed
to reduce denials. We at IQturf
recticsRx is analytics
 Slice and dice the account
deploys analytical engines to score
account level receivables on its receivables portfolio with embedded
propensity to pay. This helps
hospitals and collection vendors to
advanced analytics. collection scoring
prioritize efforts for timely  Reduced delinquency based
intervention and improve
collections.
on predicted propensity engine.
scoring.
Seamless Analytical Framework It helps Healthcare providers by
 Infer risk insights and provide rank ordering its receivables with
Our recticsRx comes with custom
built predictive models to facilitate exposure visibility to CFO, account level collection propensity.
far sight, thereby making CRO, and Risk managers.
Healthcare providers and collection
vendors to predict the outcome at  Engage with collections team With recticsRx analytical scoring
account level. With professional with potential scores and engine, hospitals can deploy
customization, the ready to use analytical framework swiftly. The
analytical framework helps to prioritize account
ready to deploy architecture, cloud
harness analytics at lesser receivables.
turnaround time. based solutions and transaction
 CFOs can now visualize based billing make analytics easily
The inbuilt scoring engine and
machine learning algorithms helps
leakages in account level adoptable irrespective of internal
clients to look beyond hindsight of profitability and set early analytical maturity. recticsRx helps
their internal database. Besides healthcare providers and collection
warning signals.
framework, recticsRx helps to vendors to deploy analytics deep into
seamlessly integrate with business  Reduced turnaround time by the account level, helps to align with
decision across branches and
enterprise level.
channelizing and prioritizing collection potential, and drive
resources for collection. targeted business outcomes.
www.IQturf.com
CONSULTING
Leveraging
the power of
analytics!
YOUR C-SUITE ANALYTICS ENABLER. C-Suite Advisory for

Strategy Execution
HOSTING ECO SYSTEM PLATFORM
Cloud & Hybrid Enterprise Offerings for global Supports desktop and
server versions of Windows
Cost Effective Analytics for
access.
and (optional) Android for
USER ACCESS Mobility solutions.
Predictive Receivables
Groups, Professional & Enterprise Editions
allowing role based access. SECURITY FEATURES Management
SWIFT DEPLOYMENT Operates with full security
Rapid custom built analytical models for on multi-tenancy mode
domain specific applications backed by our with clear embankment of Analytical drivers of NPS
deployment framework. Compatible with ICD- data management for
9-CM, ICD-10-CM/PCS and HCPCS Codes. clients. and HCAHPS to improve
About IQturf Consulting Services
SentyRx and recticsRx are proprietary analytical products of IQturf. Patient Experience
Our Comprehensive range of services delivers end-to-end research & analytics offerings. Our services help
organizations to enhance their business decision with advanced analytics and strategic intelligence. We use
predictive analytical framework and emerging technologies to understand the likelihood of propensities across
Analytical Capability
customer life cycle for achieving desirable business targets to clients. SentyRx and recticsRx and our related
analytical solutions are supported by our global partner ecosystem, besides our commitment for analytical Maturity Assessment for
proficiency.
IQturf retains the right to change its features and this brochure at any time in its sole discretion. Accordingly, the
Consistency
SentyRx features, may subject to the terms of a customer’s agreement, change in design and/or functionality over
the applicable subscription term. All rights reserved.
Level 2, Raheja Centre Point, 294,

CST Road, Santacruz East, Mumbai
PIN 400098, India
IQturf Consulting Services
Please be kind to our environment and recycle.
Phone: + 91 (22) 6707 8713
Fax : + 91 (22) 6707 8711
Email : support@IQturf.com
www.IQturf.com

Healthcare Analytics

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CONSULTING

Analytics embedded high

IQturf Consulting Services

Understand the drivers of NPS and HCAHPS

An appropriate collection strategy

YOUR C-SUITE ANALYTICS ENABLER. C-Suite Advisory for

Level 2, Raheja Centre Point, 294,

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