EBK Model
EBK Model
EBK Model
The EKB Model expands on the Theory of Reasoned Action, and lays out a
five-step process that consumers use when making a purchase. It is a holistic model,
process during choosing product or service. The first step, input, is where consumers
absorb most of the marketing materials they see on television, newspapers or online.
Once the consumer collects the data, he or she moves into information processing,
where the consumer compares the input to past experiences and expectations.
how the consumer envisions his or herself after making the purchase.
Under the EKB Model, marketers have two periods where their input is the
most valuable. During the initial information stage, marketers must provide
consumers with enough information about the product to drive the consumer to keep
factor again in the phase of external influences. Lifestyle brands are very good at
instilling a desire in the consumer to look or feel a certain way with the product,
even if the brand’s product is not fundamentally different from the competition.