General Instructions

1. You are advised to send confirmation mail to contacthr@shriramvalue.in once you join

at the mention location. Your appointment order will be processed only after receiving

the joining confirmation mail.

2. Your appointment order will be processed from HR Dept., Shriram Transport Finance

Company Limited, Mumbai

3. You are advised to update your attendance with the HR coordinator in Corresponding

Branch/Region regularly.

4. To facilitate the learning of the Management Trainees, each Management Trainees will

be guided by the Mentor. The details about the Mentorship Program will be

communicated to the Management Trainees.

5. During your on Job Training, initially for a period of fifteen days to one month

(depending on the size of the city) you may go to field with Relationship Executives for

field Assessment. Thereafter you have to independently do and learn all the Field

Assessments as per the Assessment/Learning schedule.

6. The Project /Self Assessment Reports should be made by your Individual Field

Investigation/Assessment and do not include field investigation done with relationship

executives as Pillion Riders.

7. You can send all your queries to contacthr@shriramvalue.in by mentioning your STFC

Employee code.

Page 3 of 8
 Learning Schedule

• Your period of probation will be 6 Months in which you have to get trained in all the
functional areas of Shriram Transport Finance Co.Ltd. During the On-job training, the
following schedule has to be adhered to and you have to get practically trained in all the
functions given below in the respective office mentioned.
• During your on Job Training, initially for a period of fifteen days to one month

(depending on the size of the city) you may go to field with Relationship Executives for

field Assessment. Thereafter you have to independently start sourcing and recovery

functions apart from the learning schedule as mentioned below.

• Learning Schedule / Operational Functions:

 Understanding Branch activities

 Identification of customers.
 Assessment of Customers.
 Documentation Process (Pre & Post)
 RTO Procedure
 Underwriting of loans by following Credit policy
 Understanding Collection of NPA Customers, Expired Accounts, Non
Starters & Dealing with Problem Accounts
 All schemes (Like Credit Shield & Credit Policy) and Working
Capital Loans Requirement, Analysis and Processing. (Like Gold
loan, Credit cards, Tyre loans, Power loans, Challan discounting etc.)
 Vehicle Seizure
 Disposal of repossessed vehicles
 Accident/ claims reporting
 Pre-closure settlements
 Final Settlements and Closures(SOA)
 Follow up and Recovery
 Understanding new look /Auction/Auto mall (SAMIL) Process and
Activities.

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 Learning Schedule

 One stop Operations and Getting Loan Contracts through One stop Shop

 Revenue Sharing Partner (Franchise/ Joint venture) Business

Procedure
 Credit Administration
 Collections and conduct of Accounts
 Accounting and Administrative Functions
 BRS
 Lead Management Procedure
 BTL Duties
 Complete Assessment of all verticals(for different vehicles)
 Learning operating economics for new and old vehicles for financing and
fixing installment
 Credit Risk Management Functions
 MIS (UNO Process)
 Legal Actions( Lok Adalat, Jurisdiction, Award, Arbitration)
 Operation Audit
 Data Processing and Data Management
 Credit Cell Operations and Direct Credit Disbursement
 Credit Disbursement through dealers
 Manual calculation of installments

Page 5 of 8
 Self Assessment form &Review Assessment
1. As a part of Performance Evaluation for Management trainees, during the one
year Training/Probation period the management Trainees should attend the
Review Assessment for Every 3 Months.
2. The Communication about the Review Assessment will be intimated through
E-mail accordingly.
3. While attending the Review Assessment, the trainees must submit Self
Assessment Form accordingly.
4. The Review Assessment is to examine whether the trainees are following the
learning schedule, to assess the performance & suitability for
confirmation/Extension/Continuation of Training/Probation Period and to
suggest the improvement in their learning.
5. We always wish the trainees to learn different languages and to adopt
themselves to different kind of environment prevailing at various places. So
these insignificant issues should not be projected at the time of review
Assessment.
6. The Management Trainees are advised to utilize the review Assessment to
know about their performance and to clarify the doubts regarding their
Practical training.
7. There will be two Self Assessment Forms, Self Assessment Form – I and the
same should be submitted during your I Review Assessment. The Self
Assessment Form -II should be submitted in II Review Assessment
accordingly.

Page 6 of 8
 Project Work

Kindly remember the following points when you prepare the project report:

1. Candidates must submit two project reports during the training period on or
before the due dates mentioned below.
2. Date of Submission:
• Project Report-1 must be submitted at the end of 3rd month from the Date
of Joining.
• Project Report-2 must be submitted at the end of 5th month from the Date
of Joining.
3. Project reports must be Hand Written originally and brief the points that are
required.
4. The Project Reports must have detailed description, analysis, Study report,
Suggestions and conclusions.
5. While doing project report, do not write theoretically or do not simply copy
procedure manual, and do not photocopy unnecessary documents and computer
screens or print screens.
6. Do not reproduce the training course material given to you during the training.
Such acts will not qualify you for Probation/Confirmation.
7. Project Reports have to be submitted on or before the due date to the following
address without waiting for reminders.

HR DEPARTMENT-CAMPUS
HR DEPARTMENT - CAMPUS RECRUITMENT
RECRUITMENT
NOVAC
SHRIRAM
NOVAC TECHNOLOGY
VALUE
TECHNOLOGY SOLUTIONS
SERVICES LTD
SOLUTIONS PVT
PVT LIMITED
LIMITED
NOVAC TECHNOLOGY SOLUTIONS PVT. LTD.
“STATESMAN ONE”,ONE",
"STATESMAN NO. 275,
275, R.K MUTT ROAD,
R.K. MUTT ROAD, MYLAPORE,
MYLAPORE, CHENNAI-600004
CHENNAI- 600 004
044-4291 3052/3019

Page 7 of 8
 Project Questionnaires
Project–1

1. Describe practically all activities learned by you during Training Period including branch
Management, portfolio Management, accounts, admin, fixed deposits, insurance process,
and child loan disbursement with suggestions if any.
2. Travel on Truck and brief your experience and learning.( Journey should be more than 10
hours & not in any seized truck)
3. Have you learnt manual installment putting? How it is done in UNO describe the steps?
Mention the customers detail for whom you have put and give the repayment chart.
4. Have you done practically R.T.O procedure for state change, life time tax, and
hypothecation? Give detailed process and agreement numbers.
5.
a) What are the eligibility criteria for a businessman to become a revenue sharing
partner?
b) Describe how quarterly advance payouts are made?
6. How many accounts you have sourced independently from the market? Describe your
efforts for each account sourced. ( no re-agreement case to be included)

Project-2

1. Submit detailed report on Product Economics Survey & Criticalities of all vehicles in all
verticals (minimum 5 to 6 of each). Report should include importance of Economics
survey, Details of Practical Calculations which is done by you in field for different
verticals & their criticalities.
2. Submit a detailed report on your learning and understanding of Regional Office
Activities. (The report should have in-depth analysis as per your learning).
3. Give details of working capital (child) loans done by you for preventing the genuine
customer from defaulting. Along with the effort made by you for each working capital
loan done.
4. How many rural centers you have visited & describe its working procedure?

Page 8 of 8
 Project Report Front Page

Project Report : Project-1 Project-2

Re Submission : Yes No
If yes, mention the topics:

Name Emp Code

Contact No. Date of Joining

Email Id Submission
(Official) Date

Place of Received date

Posting (office use only)

Reviewed By: Approved By:

Should be enclosed with your project reports and sent to Novac

Shriram Value Services
Technology Ltd. before the
Solutions
submission date.
Should be enclosed with your project report and sent to Novac Technology Solutions Pvt. Ltd. before the submission date.