Case Study 8 10 AJ Tefora

LIGHTHOUSE INSURANCE COMPANY
A Case Study in Partial Fulfillment of Requirement

in ABM-I Organizational and Management
Submitted to:
Mr.Rommel J. Constantino
Instructor
Submitted by:
John Andy Sailog
Alexander Joseph Tefora
Date of submitted: October 30, 2019

Case # 8
Introduction:
The success of a business depends on its employees and its downfall will also
be directed immediately to the errors in staffing. Loss of money, credibility and other
important factor in a business will be a big burden to carry. Therefore there is no doubt
that effective staffing place the company on the highest pedestal of success.
Learning assessment:
1. Assess and present which part of the staffing procedure were not done properly.
- There is a poor management, lack of motivation and changes in
organizational structure are forefront of unproductive workplace. The HR
department didn’t take charged in ensuring the capabilities that lead to the
employment of unqualified and inept workers.
2. Describe the detriments of not conducting a Human Resource Planning.
- Poor human resources planning can have a negative effect on workplace
productivity and there will be a decline in productivity and the company will
suffer.
3. Develop a proposed job description and job specification for the company.
- Account Development Manager
Job Description – develops new business by analyzing account potential;
recommending new applications and sale strategies.

Job Specification –Initiates sales process by building relationships and
scheduling appointments; identifies potential accounts; develop new
applications; contributes information to sale; update job knowledge.
Conclusion:
- An ineffective staffing that does not plan practical recruiting strategies could
negatively impact the integrity of the work force. So therefore, every
department must follow proper screening policies for the success of the
company.
JUPITER RUG CORPORATION: CRYING TIME

Submitted to:
Instructor
Submitted by:
John Andy Sailog

Case # 9
Introduction:
Communicating well means proper understanding of job description and other
issues concerning the company but it must be organized effectively and efficiently.
Learning Assessment:
1. Assess the communication barriers encountered in the case.
- The communication barriers encountered in the case is the incapacity to
comprehend/communicate the real issues of concern. The main idea was not
developed properly and so idea was not conveyed well. The employees also
had inability to express the issues in proper writing that leads to
misinterpretations in other words, there is a semantic barrier.
2. Evaluate the situation and propose appropriate form and means of
communication for the firm.
- The firm must have quarterly feed backing to the employees to facilitate
understanding, must have a prepared form for their concerns. Must have pre-
and post-conferences. And the manager as well must have constant
communication to everyone.
3. Propose communication technique/model for Jupiter Drug Corporation.
- One-on-one interview to raise sensitive topics and to prevent
embarrassments.
- Make visual presentations when communicating
- Conduct business training, team meetings
- As head, be friendly and listen to employees, be open minded and show
respect.
Conclusion:
Communication is indeed a powerful tool to achieve the goals of the company so
therefore communications must be managed.

INDIANA SALES: Skyline Pigeon

Submitted to:
Instructor
Submitted by:
John Andy Sailog

Case # 10:
Introduction:
Motivating an individual increases the performance in doing a job. Our economy
on the other hand will not prosper if employees we’re not motivated, therefore we need
motivation to become productive and well-rounded.
Learning assessment:
1. Assess the situation and describe what factors of motivation is not innate with Mr
Cortes.
- Assessing the case of Mr Cortes, it shows that all of the factors of motivation
were not innate in him because in the first place Mr Cortes was very
productive and very commendable as salesclerk. The factor of willingness to
the job was not observable because Mr Cortes doesn’t wanted to be
promoted and so he made a way that the plan of promoting him will be
questioned. The factor of self-confidence in carrying out the task was neither
observed because he made his reports inconsistent with his previous outputs;
the attendance on the other hand was not perfect; and easily gets irritated
because he is not motivated to do his job. The factor of need satisfaction was
not of served based on the case because he is not performing his job well.
2. Which motivational theory do you think is appropriate with Mr. Cortes?
- Expectancy Theory was evident in Mr. Cortes because he works well in his
perception; a perception that he only wanted to become a salesclerk shows
commendable record for promotion but because he did not perceived that he
will be promoted to a higher position he made way not to be promoted.

3. Devise a plan or strategy to motivate Mr. Cortes to accept additional
responsibility and perform as expected.
- Mr. Cortes was actually not ready for the promotion and that’s why he was
hesitant to accept the promotion and started move that he will not be
promoted. My suggestion so that Mr. Cortes will accept additional
responsibility and perform as expected was to motivate him through rewards.
That every time he performs the expected output from his work, he will be
rewarded.
Conclusion:
Performing a job at hand will never be easy as what others perceived based on
your performance if you’re not motivated. And in doing so, your performance will be
affected. Therefore, we have to keep in mind that we have to be always motivated to do
and perform our job well so that in return we will satisfy our needs and wants.

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LIGHTHOUSE INSURANCE COMPANY

A Case Study in Partial Fulfillment of Requirement

John Andy Sailog

Alexander Joseph Tefora

Date of submitted: October 30, 2019

- There is a poor management, lack of motivation and changes in

organizational structure are forefront of unproductive workplace. The HR

employment of unqualified and inept workers.

2. Describe the detriments of not conducting a Human Resource Planning.

- Poor human resources planning can have a negative effect on workplace

- Account Development Manager

Job Description – develops new business by analyzing account potential;

recommending new applications and sale strategies.

scheduling appointments; identifies potential accounts; develop new

applications; contributes information to sale; update job knowledge.

negatively impact the integrity of the work force. So therefore, every

A Case Study in Partial Fulfillment of Requirement

John Andy Sailog

Alexander Joseph Tefora

Date of submitted: October 30, 2019

Communicating well means proper understanding of job description and other

1. Assess the communication barriers encountered in the case.

- The communication barriers encountered in the case is the incapacity to

had inability to express the issues in proper writing that leads to

misinterpretations in other words, there is a semantic barrier.

2. Evaluate the situation and propose appropriate form and means of

communication for the firm.

and post-conferences. And the manager as well must have constant

3. Propose communication technique/model for Jupiter Drug Corporation.

- One-on-one interview to raise sensitive topics and to prevent

- Make visual presentations when communicating

- Conduct business training, team meetings

- As head, be friendly and listen to employees, be open minded and show

Communication is indeed a powerful tool to achieve the goals of the company so

therefore communications must be managed.

A Case Study in Partial Fulfillment of Requirement

John Andy Sailog

Alexander Joseph Tefora

Date of submitted: October 30, 2019

Motivating an individual increases the performance in doing a job. Our economy

motivation to become productive and well-rounded.

productive and very commendable as salesclerk. The factor of willingness to

the job was not observable because Mr Cortes doesn’t wanted to be

2. Which motivational theory do you think is appropriate with Mr. Cortes?

perception; a perception that he only wanted to become a salesclerk shows

will be promoted to a higher position he made way not to be promoted.

responsibility and perform as expected.

promoted. My suggestion so that Mr. Cortes will accept additional

responsibility and perform as expected was to motivate him through rewards.

affected. Therefore, we have to keep in mind that we have to be always motivated to do

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