2020 LEARNING CATALOG

Boost the technical and leadership skills of your most valued resource

TRAINING ORGANIZATION ACCREDITED BY

ON BEHALF OF
Platinum Learning Partner
 TABLE OF CONTENTS
03 New Horizons Learning Modalities

04 Top Certification Programs

06 Amazon Web Services Training

08 Applications Training
Adobe
Business Productivity
Web Design
Microsoft Applications

12 Big Data Training

14 Cisco Technical Training

19 Citrix Training
Keep Your People and
20 Cloud Training Your Business
22 CompTIA Training Advancing...One
26 Cybersecurity Training Course at a Time
New Horizons recognizes that no matter what size your
29 Data Science
company, your education and training budget needs
30 Dell EMC Training to show as much return on investment as your other
business decisions. Technology is the vehicle for future-
31 Google Cloud Platform proofing your business. And well-trained IT staff can
take you there.
32 IBM Training
With the largest selection of instructor-led and self-
34 ITIL Training paced learning options, New Horizons training equips
36 Microsoft Technical Training your team with real insights from real industry experts.
Ready to maximize your IT training budget and build
43 Red Hat Training
a staff for the future? Discover New Horizons training
44 Salesforce Training courses happening near you.

46 SAP Training

48 VMware Training
PROFESSIONAL GROWTH WITH
54 Workplace Fundamentals TRAINING

55 Center for Leadership and Development 93% 93% of surveyed Microsoft students were
able to experience professional growth
59 Professional Development Path with New Horizons training.
60 Communication & Interpersonal Path
61 Leadership & Management Path
62 Business Analysis
63 Human Resources Management
64 IT Service Management HIGH QUALITY INSTRUCTORS
65 Project Management 92% of surveyed students took
additional classes with New 92%
Horizons because of the quality
66 Worldwide Locations of their instructors.

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New Horizons learning methods
cover every style and business need.
Everyone has their own learning style and New Horizons builds training solutions that meet the demands of a wide range
of them. Explore the unique advantages offered by New Horizons’ blended learning frameworks.

BLENDED LEARNING SOLUTIONS

Students enrolled into our blended learning training solutions are able to capitalize on the benefits of both our traditional
Instructor-Led training and OnDemand training offerings. With our Blended Learning programs students will be
provided with the both flexibility to develop skills at their own pace combined with live instruction during key points
throughout their learning track.

INSTRUCTOR-LED TRAINING
Classroom Learning students have their own networked environments, which enable instructors to manage hands-on
lab demonstrations and exercises that mirror the professional environment.

OnDEMAND TRAINING
OnDemand training is for professionals who prefer to develop the skills they need on their time and at their pace.
Students receive the same topical, results-oriented course content we use for our instructor-led courses. Many of our
OnDemand courses also offer 1:1 mentor support. With our focused OnDemand training, we put time back in your hands.

Spanning 6 continents and more than 35 countries

Largest Guaranteed-to-Run course schedule in the world

Ranked in the top 5% of the industry for training

quality and customer satisfaction

Visit our website at www.newhorizons.com for a complete listing of courses.

The list of courses is updated constantly, ensuring current titles contain up-to-the-minute information!

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Top Certification COMPTIA CERTIFICATION: As a platinum partner of
CompTIA, New Horizons has courses that follow the exam
objectives of CompTIA’s certification programs developed
Training Programs in conjunction with its member organizations. Available
certification tracks include: A+, Network+, Security+,
At New Horizons, we know that technology is integrated CompTIA Advanced Security Professional (CASP+),
into every aspect of business today and is vital in helping CySA+, PenTest+, Cloud+, Project+, Linux+, Server+,
organizations achieve and maintain a competitive advantage. Cloud Essentials, and IT Fundamentals+.
IT departments must align themselves with business
strategies and deliver clear value in solving business CYBERSECURITY: New Horizons offers top cybersecurity
problems. It is critical that individuals in IT roles be proficiently courses and certifications. These include EC-Council’s
trained and skilled to support business goals and objectives. Certified Ethical Hacker (CEH) and Computer Hacking
Forensic Investigator (CHFI) certifications, Certified
Information Systems Security Professional (CISSP)
ADOBE CERTIFICATION: The Adobe Certified Expert certification from ISC², NCSF courses for NIST Cybersecurity
is recognized as an industry asset—an immediate way Framework workforce development solutions, CertNexus’
to communicate knowledge and gain advanced skills. CyberSec First Responder (CFR) and Cyber Secure
Becoming an Adobe Certified Expert provides a clear and Coder and CompTIA’s Security+, CySA+, CASP+, and
focused way to tell the world about Adobe expertise and PenTest+ certifications.
communicate proficiency in leading products from Adobe.
New Horizons Training can help prepare you for this DELL/EMC: Dell/EMC Proven Professional certification
valuable certificate. brings powerful benefits to individuals and the companies
for which they work. New Horizons, as an Authorized
AMAZON WEB SERVICES: AWS Certifications recognize Training Partner, offers the complete line of DELL/EMC
IT professionals with the technical skills and expertise to curriculum for the IT professional taught by DELL/EMC
design, deploy, and operate applications and infrastructure certified expert instructors.
on AWS. New Horizons offers the full suite of AWS courses
and certifications through ATP partnership. GOOGLE CLOUD PLATFORM: The Google Cloud
Certified designation means you’ve demonstrated the
CITRIX CERTIFICATION: Citrix technologies put IT necessary skills to leverage Google Cloud technology in a
professionals at the forefront of the evolving needs of way that transforms businesses and meaningfully impacts
todays businesses and organizations. Popular certifications the people and customers they serve. New Horizons is
include Virtualization, Networking, Collaboration, and a proud GCP Education Partner, offering the full suite of
Mobility credentials. Google Cloud courses and certifications.

CISCO CERTIFICATION: Cisco certifications are one of HEALTHCARE INFORMATION MANAGEMENT: This
the most sought after certifications in IT. By becoming Cisco program will give you the skills and knowledge to acquire a
certified, you demonstrate the unique ability to manage, top-quality position in the medical billing and coding industry.
secure and administer networks run on Cisco equipment. Hands-on, interactive teaching methods, combined with
New Horizons offers authorized Cisco courses to help certified instructors and real world documents allow for the
obtain your certification goals across the CCNA, CCNP, best learning in the industry. The Healthcare information
and CCIE tracks. Management Program can help you achieve the following
certifications: CMAA – Certified Medical Administrative
Assistant, CBCS - Certified Billing and Coding Specialist,
CLOUDERA CERTIFICATION: The Cloudera Certified
and CPC - Certified Professional Coder.
Professional (CCP) program delivers the most rigorous
and recognized Big Data credential. The CCP and Cloudera
advanced certifications are both tools managers can use IBM CERTIFICATION: The IBM Certification Program will
to verify expertise as well as resources for finding or assist in laying the groundwork for your personal journey
cultivating the talent they need to launch and scale their to become a world-class resource to your customers,
Big Data projects. New Horizons offers the full Cloudera colleagues, and company, by providing you with the
suite of courses and certifications through ATP partnership. appropriate skills and accreditation needed to succeed.
New Horizons offers a comprehensive suite of offerings
centered around the most popular IBM certifications,
CLOUD CREDENTIAL COUNCIL: The Cloud Credential
through partnerships with Global Training Providers.
Council (CCC) is a global community driven organization
that empowers companies in their digital transformation
journey by offering vendor-neutral certification for IT
Professionals.

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INFORMATION TECHNOLOGY INFRASTRUCTURE PROJECT MANAGEMENT: Project Management training
LIBRARY (ITIL): ITIL is the most recognized framework from New Horizons will help you keep your projects within
for IT service management in the world. ITIL helps service budget and delivered on time. Whether your goal is to
providers with best-practice guidance on the provisioning learn the basics of project management, become certified
of quality IT services, and the processes, functions and in project management, or learn project management
other capabilities needed to support them. Training in IT software, New Horizons has the courses and training you
service management is available at the Foundation, need. New Horizons partners with leading project management
Intermediate, Practitioner, and Expert levels. vendors including the Project Management Institute (PMI)
and AXELOS.
INTERNATIONAL ASSOCIATION OF INFORMATION
TECHNOLOGY ASSET MANAGERS, INC. RED HAT CERTIFICATION: Red Hat Certifications give
CERTIFICATION: IAITAM Certification Courses, the employers a way to find and develop qualified professionals
CSAM, CHAMP and CITAM were designed to establish and allow technical professionals to prove their skills and
a viable professional development path for the IT Asset build their careers. As an official Red Hat Training Partner,
Manager and related occupations. IAITAM courses have New Horizons offers a complete suite of Red Hat courses
been accepted around the globe as the industry benchmark that qualify candidates for an array of exams for system
for excellence in IT Asset Management education and an and application administrators, engineers, architects,
IAITAM Certification award shows the IT world that the enterprise developers, and cloud and virtualization
holder is an IT professional that is prepared to handle the administrators.
tasks necessary for the role of IT Asset Manager.
SALESFORCE: Just as Salesforce technology transforms
IT SERVICE MANAGEMENT: IT Service Management companies, Salesforce certifications transform careers.
(ITSM) is the implementation and management of quality Organizations that use Salesforce-certified professionals
IT services to meet the needs of the business. Good ITSM see increases in adoption and usage, while also enjoying
has become a key component of successful IT deliverables, smoother deployments. Credentials are the best way to
which is critical in today’s competitive business environment. demonstrate the impact you make every day, while giving
New Horizons offers a complete suite of ITSM courses, yourself a competitive edge that leads to new opportunities.
including ITIL, DevOps, and others to help you leverage No matter your role, New Horizons has a path to Salesforce
these processes and best practices. certification for you.

MICROSOFT CERTIFICATION: As part of the largest SAP CERTIFICATION: Globally recognized, SAP
network of Microsoft Gold and Silver Learning Partners, certifications demonstrate that the student has honed their
New Horizons offers Microsoft certification training using skills through rigorous study and direct experience in their
only Microsoft Official Curriculum and taught by Microsoft area of expertise. Through our strategic partnerships, New
Certified Trainers (MCTs). Certification training includes Horizons offers certificate training by area of focus and skill
courses mapping directly to Microsoft Certified Solutions level to unlock greater value from SAP technology solutions.
Associate (MCSA), Microsoft Certified Solutions Expert
(MCSE), Microsoft Certified Solutions Developer (MCSD), SOCIETY FOR HUMAN RESOURCE MANAGEMENT
Microsoft Office Specialist (MOS), Microsoft Technology (SHRM): New Horizons is a proud Society for Human
Associate (MTA), and Microsoft Certified Role-Based Resource Management Education Partner, offering the
certifications. best of Official SHRM Curriculum for the HR Professional
seeking training or certification.
NATIONAL CLOUD TECHNOLOGISTS (NCTA)
CLOUDMASTER CERTIFICATION: The National Cloud VMWARE CERTIFICATION: New Horizons delivers
Technologists Association was created in 2012 with the authorized VMware world-class certification training taught
intent to provide vendor-agnostic cloud technology training by VMware Certified Instructors (VCI’s). Whether becoming
for IT professionals within all levels of an organization. The a VMware Certified Professional (VCP), VMware Certified
NCTA CloudMASTER certification demonstrates real-world Advanced Professional (VCAP) or VMware Certified
knowledge through practical activities and lab exercises, Implementation Expert (VCIX) or VMware Certified Design
allowing students to learn and showcase a complete Expert (VCDX) in Data Center Virtualization, Cloud
portfolio of skills on a wide range of common cloud Management and Automation, Network Virtualization or
technologies. New Horizons is an authorized provider of Desktop & Mobility, this training is designed to validate and
NCTA courses and the CloudMASTER certification. recognize IT professionals with the technical capabilities and
real-world experience needed to effectively install, manage,
deploy and support VMware products and solutions.

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 AMAZON WEB SERVICES TRAINING
Amazon Web Services offers a complete set of infrastructure
and application services that enable you to run virtually
everything in the cloud: from enterprise applications
and big data projects to social games and mobile apps.
With AWS, you can provision resources as you need
them, deploying hundreds or even thousands of servers
in minutes. Agility at low cost and global reach through
the cloud are just two of the factors required today to
remain competitive, whether you are a vast enterprise
or a small start-up. New Horizons offers the full suite of
AWS training through our strategic partnership.

ADVANCED ARCHITECTING ON AWS – 3 DAYS AWS TECHNICAL ESSENTIALS – 1 DAY MIGRATING TO AWS – 2 DAYS
Building on concepts introduced in Architecting on AWS, This course introduces you to AWS products, services, This course covers various cloud migration strategies
this course covers how to build complex solutions which and common solutions. It provides IT technical end with a detailed discussion on each phase of the
incorporate data services, governance, and security on users with basic fundamentals to become more migration process, including portfolio discovery,
AWS. proficient in identifying AWS services. application migration planning and design, migration
execution, and post-migration validation.
ADVANCED DEVELOPING ON AWS – 3 DAYS BIG DATA ON AWS – 3 DAYS
This course covers advanced development topics In this course, we show you how to use Amazon EMR RUNNING CONTAINER-ENABLED
such as architecting for a cloud-native environment; to process data using the broad ecosystem of Hadoop MICROSERVICES ON AWS – 1 DAY
deconstructing on-premises, legacy applications and tools like Pig and Hive, and how to create big data This course is designed to teach you how to manage
repackaging them into cloud-based, cloud-native environments. and scale container-enabled applications by using
architectures; and applying the tenets of the Twelve- Amazon EC2 Container Service (ECS).
Factor Application methodology. BUILDING A SERVERLESS DATA LAKE ON AWS
– 1 DAY SECRETS TO SUCCESSFUL CLOUD
ARCHITECTING ON AWS – 3 DAYS This course teaches how to design, build, and operate a TRANSFORMATION – 1 DAY
This course teaches Solution Architects how to optimize serverless data lake solution with AWS services. This course teaches how to select the right strategy,
the use of the AWS Cloud by understanding AWS services people, migration plan, and financial management
and how these services fit into a cloud solution. DATA WAREHOUSING ON AWS – 3 DAYS methodology needed when moving your workloads to
This course introduces you to concepts, strategies, the cloud.
AWS BUSINESS ESSENTIALS – 1 DAY and best practices for designing a cloud-based data
In this course students learn the advantages of cloud warehousing solution using Amazon Redshift, the SECURITY ENGINEERING ON AWS – 3 DAYS
computing for their business and the fundamentals of petabyte-scale data warehouse in AWS. This course focuses on the AWS-recommended security
AWS, including financial benefits. best practices that you can implement to enhance the
DEEP LEARNING ON AWS – 1 DAY security of your data and systems in the cloud. Students
AWS CERTIFICATION EXAM READINESS introduces you to cloud-based Deep Learning (DL) will also learn how to leverage AWS services and tools
WORKSHOP: AWS CERTIFIED SOLUTIONS solutions on Amazon Web Services (AWS). The training for automation and continuous monitoring.
ARCHITECT – PROFESSIONAL – 1 DAY will detail how deep learning is useful and explain its
This course gives students everything needed to different concepts. SYSTEMS OPERATIONS ON AWS – 3 DAYS
successfully take this certification exam, including The course covers the specific AWS features and tools
navigating the exam, interpret the concepts and much DEVELOPING ON AWS – 3 DAYS related to configuration and deployment, as well as
more. In this course, you learn how to use the AWS SDK to common techniques used throughout the industry for
develop secure and scalable cloud applications. Explore configuring and deploying systems.
AWS CERTIFIED SOLUTIONS ARCHITECT - how to interact with AWS using code and also learn about
ASSOCIATE EXAM – HALF DAY key concepts, best practices, and troubleshooting tips.
In this exam prep workshop, we will explore the AWS
Certified Solutions Architect Associate exam topics, DEVOPS ENGINEERING ON AWS – 3 DAYS
mapping them to architecting on AWS and to specific The course covers the core principles of the DevOps
areas to study. We will review sample exam questions in methodology and examines a number of use cases
each topic, teaching you how to interpret the concepts applicable to startup, small-medium business, and
being tested so that you can better eliminate incorrect enterprise development scenarios.
responses.

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 APPLICATIONS TRAINING
Want to improve communications, increase productivity,
and streamline/automate processes—all of which can
impact the bottom line? New Horizons offers more than
400 desktop applications courses in areas such as word
processing, databases, graphics, desktop presentations,
operating systems (and more!) that can help you meet
your business goals. Courses are offered at multiple
skill levels (beginning, intermediate, and advanced) with
curriculum that provides practical hands-on knowledge.
Classes are available during the day or evening in
multiple learning modalities – including on-site at your
company’s location of choice.

ADOBE BUSINESS PRODUCTIVITY PUBLISHER FOR OFFICE 365 – 1 DAY

This course will empower you to take advantage
ADOBE ACROBAT XI PRO - PART 1 – 1 DAY CRYSTAL REPORTS 2016: PART 1 – 2 DAYS of the desktop publishing capabilities of Publisher
Students will learn the power of the Portable Document In this course, students will create a basic report by 365, including producing greeting cards, certificates,
Format. Taking advantage of the functionality and connecting to a database and modifying the report’s newsletters, and calendars; integrating mail merge
features available in Acrobat, students will ensure the presentation. features for a list of recipients; and exporting
integrity of electronic documents for any viewer, on any publications as HTML web pages.
devices, or operating systems. CRYSTAL REPORTS 2016: PART 2 – 2 DAYS
In this course, students will create complex reports & PUBLISHER 2016/2019 – 1 DAY
ADOBE ACROBAT XI PRO - PART 2 – 1 DAY data sources using the tools in Crystal Reports 2016. Students will learn desktop publishing capabilities
Students will learn to use Adobe Acrobat XI Pro to Students will not only create more complex reports of Publisher 2016/2019, including how to produce
convert technical documents to PDF files, enhance PDF including sub-reports and cross-tabs, but will also greeting cards, certificates, newsletters, and calendars,
documents, create interactive PDF forms, and prepare increase their speed and efficiency. integrating mail merge features for a list of recipients and
PDF files for commercial printing. exporting publications as HTML web pages.
CRYSTAL REPORTS 2013 - PART 1 – 2 DAYS
ADOBE ILLUSTRATOR CC - PART 1 – 1 DAY Organizations use reporting tools to access data QUICKBOOKS 2018 - GET GOING WITH
Students will learn to use Adobe Illustrator CC to create sources and generate customized reports. Crystal QUICKBOOKS 2018 – 1 DAY
illustrations that include graphics and text. They will Reports 2013 enhances report building and report This course is dedicated to providing students with a
identify the components and capabilities of Illustrator CC; processing techniques with a variety of features that add flexible, high-performance learning system. Students will
create basic shapes, custom paths, and graphics with value to a presentation. become familiar with the software, and will learn the new
custom text; customize objects and basic shapes; and features and functionality of the content.
prepare documents for deployment. This course covers CRYSTAL REPORTS 2013 - PART 2 – 2 DAYS
the Graphic Design & Illustration Using Adobe Illustrator In this course, students will create complex reports and QUICKBOOKS 2018 - KEEP GOING WITH
CC objectives to help students prepare for the Adobe data sources using the tools in Crystal Reports 2013. QUICKBOOKS 2018 – 1 DAY
Certified Associate (ACA) exam and covers the Adobe They will not only create more sophisticated reports This course expands on the materials covered in Get
Certified Expert (ACE) exam objectives. including subreports and cross-tabs, but will also Going with QuickBooks 2018, further familiarizing
increase in speed and efficiency. students with the features and functionality of the
ADOBE ILLUSTRATOR CC - PART 2 – 1 DAY software.
In this course, students will use painting tools, manage PROJECT 2019: PART 1 – 1 DAY
colors, format type, work with effects, prepare artwork In this course, you will learn the critical knowledge and QUICKBOOKS 2015 - GET GOING WITH
for commercial printing, and prepare graphics for the web. skills you need as a project manager to create a project QUICKBOOKS 2015 – 1 DAY
plan. It is designed for both the online and on-premise This course is dedicated to providing you with a flexible,
ADOBE INDESIGN CC - PART 1 – 1 DAY versions of Project 2019. high-performance learning system.
This course has all the tools students need to elevate
the look of their documents and get them out to the PROJECT 2019: PART 2 – 1 DAY QUICKBOOKS 2015 - KEEP GOING WITH
people who need to see them, whether they be in print In this course, you will master the skills you need as a QUICKBOOKS 2015 – 1 DAY
or on the web. project manager to update your project plan during the This course is dedicated to providing you with a flexible,
execution, monitoring, and controlling phases of your high-performance learning system.
ADOBE INDESIGN CC - PART 2 – 1 DAY project. This course enables you to manage the project
In this course students will learn advanced InDesign so that it is completed on time & within budget.
techniques to enhance the look and functionality of their
documents. PROJECT 2016 - PART 1 – 1 DAY WEB DESIGN
This course is designed to familiarize students with
ADOBE PHOTOSHOP CC - PART 1 – 1 DAY the basic features and functions of Microsoft Project WEB DESIGN WITH HTML5 AND CSS3 – LEVEL 1
This course focuses on some of the basic features Professional 2016 so they can use it effectively and – 1 DAY
of Photoshop so that the student can navigate the efficiently in a real-world environment. In this course, students will use HTML5 to create and
environment and use Photoshop tools to work with design web pages.
photographic images. PROJECT 2016 - PART 2 – 1 DAY
This course covers the skills a project manager needs to WEB DESIGN WITH HTML5 AND CSS3 – LEVEL 2
ADOBE PHOTOSHOP CC - PART 2 – 1 DAY update a project plan during the execution, monitoring, – 1 DAY
This course delves into some of the more advanced and controlling phases of a project. This course will Students will learn to create advanced web pages and
image creation and editing techniques, and offers enable students to manage the project so that it is test their validity.
students hands-on activities that demonstrate how completed on time & within budget.
these techniques can be used in combination to create
exciting visual effects.

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 The Microsoft Office Specialist certification is the credential required by academia and
business, recognized globally as the premier credential chosen by individuals seeking to
validate their knowledge, skills and abilities relating to the Microsoft Office systems. MOS
prepares students for an increasingly competitive workforce for business. MOS maximizes
office productivity and efficiency for the organization and increases job satisfaction and
heightens career achievement among employees. In workforce development, MOS prepares
and places job candidates, ensuring they possess the skills employers require.

MICROSOFT OFFICE EXCEL FOR OFFICE 365: DATA ANALYSIS WITH ONENOTE
PIVOTTABLES – HALF DAY
ACCESS Master PivotTables using advanced functionality in ONENOTE 2016 – 1 DAY
Excel. Prepare data from various sources and create This course introduces students to using OneNote
ACCESS FOR OFFICE 365: PART 1 – 2 DAYS PivotTables to analyze your data. Work with PivotCharts. notebooks to store a wide variety of content in an
You will learn to design and construct an Access organized structure, access the content from anywhere,
database — viewing, navigating, searching, entering EXCEL 2019 PART 1 – 1 DAY and also share it with others, also learning how to use
data (including enhancing performance and normalizing This course aims to provide you with a foundation for OneNote and the other applications in the suite to
data), and data validation, as well as basic relational Microsoft Excel 2019 knowledge and skills, which you increase productivity with Microsoft Office.
database design and creating simple tables, queries, can build upon to eventually become an expert in data
forms, and reports. manipulation.

ACCESS FOR OFFICE 365: PART 2 – 2 DAYS EXCEL 2019 PART 2 – 1 DAY OUTLOOK
Learn to manage your databases and supporting Students will build upon the foundational knowledge
complex database designs, including import and export from Microsoft Excel 2019 Part 1 and learn to create OUTLOOK FOR OFFICE 365: PART 1 – 1 DAY
of data, using action queries to manage data, creating advanced workbooks and worksheets, including In this course, you will use Outlook to send, receive,
complex forms and reports, macros and VBA, and tools advanced formulas, tables, Pivot Tables, Pivot Charts, and manage email messages; manage your contact
and strategies to manage, distribute, and secure your and data filtering. information; schedule appointments and meetings;
database. create tasks and notes for yourself; and customize the
EXCEL 2019 PART 3 – 1 DAY Outlook interface to suit your working style.
ACCESS 2019 - PART 1 – 2 DAYS In this course, students will learn some of the more
In this course, you will create and manage an Access advanced features in Microsoft Excel 2019, including OUTLOOK FOR OFFICE 365: PART 2 – 1 DAY
2019 database generating tables, using queries and automating common task, auditing workbooks to avoid Learn to customize command sets, configure mail
forms, and creating and formatting reports. errors, sharing data with other people, analyzing data, accounts, set global options, perform advanced
and using Excel data in other applications. searches, apply filters to intercept mail and control
ACCESS 2019 - PART 2 – 2 DAYS spam, create rules to automate mail management
In this course, you will expand your knowledge of EXCEL 2016 - PART 1 – 1 DAY tasks, work with calendars and contacts, manage tasks,
relational database design; promote quality input from In this course, students will use Microsoft Office Excel preserve data with archives and data files, as well as
users; improve database efficiency and promote data 2016 to create spreadsheets and workbooks that they share and delegate access to your Outlook items.
integrity; and implement advanced features in tables, can use to store, manipulate, and share data.
queries, forms, and reports. OUTLOOK 2019 - PART 1 – 1 DAY
EXCEL 2016 - PART 2 – 1 DAY In this course, you will use Outlook to send, receive,
ACCESS 2016 - PART 1 – 2 DAYS Students will build upon the foundational Microsoft and manage email messages, manage your contact
In this course, students will learn how to use Access Office Excel 2016 knowledge and skills already information, schedule appointments and meetings,
2016 to manage data, including creating a new acquired and learn to create advanced workbooks create tasks and notes for yourself, and customize the
database; constructing tables; designing forms and and worksheets, including advanced formulas, tables, Outlook interface to suit your working style.
reports; and creating queries to join, filter, and sort data. PivotTables, PivotCharts and data filtering.
OUTLOOK 2019 - PART 2 – 1 DAY
ACCESS 2016 - PART 2 – 2 DAYS EXCEL 2016 - PART 3 – 1 DAY Learn to configure mail accounts, perform advanced
In this course, students learn advanced Access features In this course, students will learn some of the more searches, apply filters to control spam, automate mail
such as database management, advanced form design, advanced features of Excel, including automating management tasks, work with calendars and contacts,
packaging a database, encrypting a database, preparing common tasks, auditing workbooks to avoid errors, manage tasks, preserve data, and share and delegate
a database for multi-user access and more. sharing data with other people, analyzing data, and access to your Outlook items.
using Excel data in other applications.
OUTLOOK 2016 - PART 1 – 1 DAY
Students will learn the basic skills needed to start
EXCEL using Outlook 2016 to manage email communications,
OFFICE calendar events, contact information, tasks, and notes.
EXCEL FOR OFFICE 365: PART 1 – 1 DAY
This course introduces you to Excel for Office 365, MICROSOFT OFFICE 365 ONLINE (WITH TEAMS OUTLOOK 2016 - PART 2 – 1 DAY
enabling you too create and develop Excel worksheets FOR THE DESKTOP) – 1 DAY Students will explore the advanced features provided
and workbooks in order to work with and analyze the This course will empower you to work seamlessly in with the Outlook interface, such as advanced message,
data that is critical to the success of your organization. the cloud-based Microsoft Office 365 environment. calendar, and contacts management.
Create, edit, and share documents with team members
EXCEL FOR OFFICE 365: PART 2 – 1 DAY using the Office Online apps, SharePoint, OneDrive®
This course empowers you to create advanced for Business, and Delve. Configure and collaborate
workbooks and worksheets and leverage the power using Teams, as well as the Yammer and Planner apps. POWERPOINT
of data analysis and presentation in order to make Communicate with Outlook on the web.
informed, intelligent organizational decisions. Work with POWERPOINT FOR OFFICE 365: PART 1 – 1 DAY
functions and lists, analyze data and visualize it with OFFICE 365 WEB APPS (WITH SKYPE FOR New Horizons introduces you to the vast array of
charts, PivotTables and PivotCharts. BUSINESS) – 1 DAY features and functionality contained within PowerPoint,
This course is an introduction to Microsoft Office 365 enabling you to organize your content, enhance it with
EXCEL FOR OFFICE 365: PART 3 – 1 DAY (with Skype for Business) in a cloud-based environment. high-impact visuals, and deliver it with a punch.
Learn to perform advanced data analysis using multiple
worksheets and workbooks, protect and collaborate on POWERPOINT FOR OFFICE 365: PART 2 – 1 DAY
workbooks with other users, and automate workbook Discover the advanced tools and features in PowerPoint
functionality. Understand Lookup functions and formula that empower you to create and deliver engaging
auditing, forecast data, and create sparklines and map data. presentations. Customize design templates; add
hand-drawn elements, tables, and charts; work with
media, build advanced transitions and animations, and
customize navigation.

9
APPLICATIONS TRAINING

POWERPOINT 2016 - PART 1 – 1 DAY MICROSOFT SHAREPOINT 2016: WORD

In this course, students will use PowerPoint 2016 ADVANCED SITE OWNER WITH WORKFLOW
to begin creating engaging, dynamic multimedia ADMINISTRATION – 1 DAY WORD FOR OFFICE 365: PART 1 – 1 DAY
presentations. Students learn to take on administrative responsibility Discover fundamental Word tools. Open, view, edit,
for implementing and managing advanced SharePoint format, save, and print documents. Create and format
POWERPOINT 2016 - PART 2 – 1 DAY features, configuring site settings and metadata, tables and lists, and insert graphic objects into a
PowerPoint 2016 Part 2 provides the student with archiving, and compliance. document. Adjust the overall appearance of your page
advanced tools that can help in delivering presentations in and identify and correct spelling, grammar, readability,
nearly any situation, while saving time and effort. MICROSOFT SHAREPOINT 2016: SITE OWNER and accessibility issues.
– 1 DAY
Students learn to create a SharePoint team site, WORD FOR OFFICE 365: PART 2 – 1 DAY
performing basic content management tasks such as Master usage of intermediate Word features. Create
PROJECT creating and configuring lists, libraries, and forms, and tables and charts; format using styles & themes; utilize
managing permissions. Quick Parts; automate document formatting & control
PROJECT 2019: PART 1 – 1 DAY document flow; and use mail merge to create letters,
In this course, you will learn the critical knowledge and MICROSOFT SHAREPOINT 2016: SITE USER envelopes, & labels.
skills you need as a project manager to create a project – 1 DAY
plan. It is designed for both the online and on-premise Students will learn to interact in SharePoint and with WORD FOR OFFICE 365: PART 3 – 1 DAY
versions of Project 2019. SharePoint Team Sites, working with documents, In this course, you will explore advanced functionalities
content, libraries, and lists, and integrating SharePoint in Word. You will use images, create custom graphic
PROJECT 2019: PART 2 – 1 DAY with Microsoft Office. elements, secure and collaborate on documents, add
In this course, you will master the skills you need as a reference marks & notes, create & manipulate forms,
project manager to update your project plan during the and develop macros to automate tasks.
execution, monitoring, and controlling phases of your
project. This course enables you to manage the project VISIO WORD 2019 PART 1 – 1 DAY
so that it is completed on time & within budget. In this course, you’ll learn how to use Microsoft Word
VISIO 2019: PART 1 – 1 DAY 2019 to create and edit simple documents; format
PROJECT 2016 - PART 1 – 1 DAY This course enables you to easily create a professional- documents; add tables and lists; add design elements
This course is designed to familiarize you with the basic looking visual product - with graphically engaging and layout options; and proof documents.
features and functions of Microsoft Project Professional diagrams, maps, and drawings - using graphical
2016 so that you can use it effectively and efficiently in a elements to make information easier to comprehend. WORD 2019 PART 2 – 1 DAY
real-world environment. In this course, students will learn to use Microsoft Word
VISIO 2019: PART 2 – 1 DAY 2019 more efficiently by automating some tasks and
PROJECT 2016 - PART 2 – 1 DAY Discover more advanced Visio features, to make yourself creating complex documents that include lists, tables,
This course familiarizes students with the basic features more efficient and effective as a Visio user. Enhancing charts, graphics, and newsletter layouts and will merge
and functions of Microsoft Project Professional 2016 so the look of your drawings and diagrams; create shapes, data to personalize correspondence and labels.
they can use it effectively and efficiently in a real-world stencils, and templates; share drawings and connect
environment. them to external data; and leverage Visio development WORD 2019 PART 3 – 1 DAY
tools. In this course, students will gain advanced skills in
Microsoft Word 2019 to work with lengthy documents,
VISIO 2016 - PART 1 – 1 DAY collaborate with others, and create forms, as well as
SHAREPOINT This course provides students with a tool to easily create revise, manage, and secure business documents.
a professional-looking visual product. Students will
SHAREPOINT MODERN EXPERIENCE: SITE create visually engaging diagrams, maps, and drawings, WORD 2016 - PART 1 – 1 DAY
USER – 1 DAY using graphical elements to make information easier to In this course, students will learn how to use Word
In this course, you will interact with SharePoint sites and comprehend. 2016 to create and edit simple documents; format
Office 365 files via SharePoint; work with documents, documents; add tables and lists; add design elements
content, and lists; share, follow, and collaborate on VISIO 2016 - PART 2 – 1 DAY and layout options; and proof documents.
content; and integrate Office 365 apps with SharePoint. In Microsoft® Visio® 2016 : Part 2, students will learn
about more advanced features, making themselves more WORD 2016 - PART 2 – 1 DAY
SHAREPOINT MODERN EXPERIENCE: SITE efficient and effective as a Visio user. In this course, students will learn to use Word more
OWNER WITH MICROSOFT FORMS AND FLOW efficiently by automating some tasks and creating
– 1 DAY complex documents that include lists, tables, charts,
Learn to create a SharePoint team site and a graphics, and newsletter layouts and will merge data to
communication site, perform basic content management WINDOWS personalize correspondence and labels.
tasks on SharePoint sites, and configure workflows with
Forms and Flow. USING MICROSOFT WINDOWS 10 – 1 DAY WORD 2016 - PART 3 – 1 DAY
This course offers an introduction to the basics of the In this course, students will gain advanced skills to work
SHAREPOINT MODERN EXPERIENCE: Windows 10 operating system. It introduces users to the with lengthy documents, collaborate with others, and
ADVANCED SITE OWNER – 1 DAY key features and functionality. Students will also learn how create forms, as well as revise, manage, and secure
This course increases your mastery of SharePoint. You to customize the Windows environment, tailoring it to their business documents.
will configure site and search settings; integrate external exact needs, while securing their files and information.
data & apps; configure columns, content types, and
document sets; and create an advanced SharePoint page.

INTRODUCTION TO SHAREPOINT 2016

FOR COLLABORATION AND DOCUMENT
MANAGEMENT – 1 DAY
Students will learn to manage team collaboration and
document management and social features of Microsoft
SharePoint 2016 sites. This class provides IT Pros
with foundational knowledge of permissions and site
collection management.

10
11
 BIG DATA TRAINING
The massive volume of data inundating businesses
today can be analyzed for insights that lead to better
decisions and strategic business moves that allow
organizations to keep their competitive edge. New
Horizons, the world’s largest independent IT training
company, offers a wide breath of Big Data courses
taught by expert certified trainers.

AMAZON WEB SERVICES DELL/EMC MICROSOFT

BIG DATA ON AWS – 3 DAYS EMC DATA SCIENCE AND BIG DATA ANALYTICS DP-100T01: DESIGNING AND IMPLEMENTING A
This course introduces students to cloud-based big data – 5 DAYS DATA SCIENCE SOLUTION ON AZURE – 3 DAYS
solutions and Amazon Elastic MapReduce (EMR), the In this course, students will learn basic and advanced Gain the necessary knowledge about how to use Azure
AWS big data platform. analytic methods, get an introduction to Data Analytics services to develop, train, and deploy, machine learning
Lifecycle to address business challenges that leverage solutions. Review Azure services that support data
big data; big data analytics technology and tools, science and use Azure Machine Learning service to
including MapReduce and Hadoop. automate the data science pipeline.
CISCO
EMC ADVANCED METHODS IN DATA SCIENCE DP-200T01 IMPLEMENTING AN AZURE DATA
CISCO BIG DATA ANALYTICS, ARCHITECTURE, AND BIG DATA ANALYTICS – 5 DAYS SOLUTION – 3 DAYS
AND MANAGEMENT (ANDMB) – 4 DAYS This course builds on skills developed in the Data Implement various on-premises, cloud, and hybrid data
This course will cover big data fundamentals and Science and Big Data Analytics course. scenarios using relational and No-SQL data. Process
architecture, including Hadoop, streaming analytics, data using a range of technologies and languages
performance tuning and UCS Director Express. for streaming and batch data. Secure, monitor, and
troubleshoot your data storage and processing activities.
CISCO ADVANCED BIG DATA ANALYTICS, GOOGLE CLOUD
ARCHITECTURE, MANAGEMENT AND DP-201T01 DESIGNING AN AZURE DATA
APPLICATIONS (ANDMA) – 4 DAYS GOOGLE CLOUD PLATFORM FUNDAMENTALS - SOLUTION – 2 DAYS
This course will enable the student to choose and BIG DATA & MACHINE LEARNING – 1 DAY In this course, you will design Azure data storage and
design scalable, reliable, and intelligent data center Through a combination of presentations, demos, and data processing solutions for on-premises, cloud,
solutions using Cisco UCS Integrated Infrastructure for hands-on labs, participants get an overview of the and hybrid data scenarios and institute data security
Big Data and Analytics (formerly known as CPA for Big Google Cloud platform and a detailed view of the data including data access, data policies and standards.
Data v4). processing and machine learning capabilities. This
course showcases the ease, flexibility, and power of big 552241 MICROSOFT AZURE BIG DATA
data solutions on Google Cloud Platform.
ANALYTICS SOLUTIONS – 2 DAYS
This course will expand your knowledge about creating
CLOUD CREDENTIAL COUNCIL big data analytic solutions on Microsoft Azure. You will
learn how to design solutions for batch and real-time
CCC BIG DATA FOUNDATION (BDF) – 2 DAYS IBM data processing.
This course provides students with an understanding of
Big Data, potential data sources that can be used for IBM BIGINSIGHTS FOUNDATION (DW613)
solving real business problems, and an overview of data – 3 DAYS
mining and the tools used in it. In this course, students learn the basic foundations of
IBM BigInsights.

IBM BIGINSIGHTS OVERVIEW (V4.0) (DW601)

CLOUDERA – 1 DAY
In this course, students will have an overview of IBM’s
CLOUDERA DATA SCIENTIST TRAINING big data strategy & review why it is important to
– 4 DAYS understand and use big data. This course will cover
This course covers data science and machine learning IBM BigInsights as a platform for managing and gaining
workflows at scale using Apache Spark 2 and other key insights from your big data.
components of the Hadoop ecosystem. The workshop
emphasizes the use of data science and machine
learning methods to address real-world business
challenges.

12
13
 CISCO TECHNICAL TRAINING
New Horizons is a Cisco Platinum Learning Partner and
one of the largest providers of authorized Cisco training
in the world. Award-winning training, coupled with industry-
recognized Certified Cisco Systems Instructors, ensures a
level of quality and depth that helps protect and maximize your
Cisco investment.
In February 2020, Cisco will undergo the biggest changes
in over 25 years to their certification tracks. Contact New
Horizons to plan your continued education in the new Cisco
learning map.
Cisco learning credits may have been included along with the
purchase of your company’s Cisco equipment. To redeem
Cisco Learning Credits at New Horizons, please contact your
Account Executive.

NEW CISCO 2.0 – NEXT LEVEL TRAINING 2020

ENTERPRISE DATA CENTER CISCO INTRODUCING CISCO NX-OS SWITCHES
COMING LATER THIS YEAR COMING LATER THIS YEAR AND FABRICS IN THE DATA CENTER V1.0
(DCINX) – 2 DAYS
IMPLEMENTING AND ADMINISTERING CISCO IMPLEMENTING AND OPERATING CISCO DATA This course provides an overview of Cisco Nexus
SOLUTIONS (CCNA) – 5 DAYS CENTER CORE TECHNOLOGIES (DCCOR) – 5 DAYS switches, including platforms, architecture, software,
This course aligns to the new CCNA exam, covering This course includes 5 days instructor led training and management and basic features that contribute to
IT fundamentals and a breadth of topics including 3 days self-study. You will learn to implement data performance, high availability, flexibility, operational
network fundamentals, network access, IP connectivity, center LANs and SANs and compute using Cisco simplicity, and investment protection.
IP services, security fundamentals, and automation and Nexus switches, Cisco MDS switches, Cisco Unified
programmability. Computing System IUCS) B-Series Blade Servers and CISCO CONFIGURING CISCO MDS 9000 SERIES
Cisco UCS C-Series Rack Servers. SWITCHES V3.1 (DCMDS) – 4 DAYS
IMPLEMENTING CISCO ENTERPRISE ADVANCED You will learn how to install, configure and manage the
ROUTING AND SERVICES (ENARSI) – 5 DAYS DESIGNING CISCO® DATA CENTER Cisco MDS 9000 Series Switch platform in a scalable,
This course is intended to be a deep dive into advanced INFRASTRUCTURE V7.0 (DCID) – 5 DAYS highly available environment.
routing and infrastructure technologies for CCNP-level This course is designed to enable engineers to choose
knowledge and skills needed to install, configure, the appropriate components and design a scalable, CISCO CONFIGURING CISCO UNIFIED
operate and troubleshoot an enterprise network. reliable, and intelligent data center. COMPUTING SYSTEM V1.0 (DCCUCS) – 5 DAYS
This course introduces you to the implementation,
DESIGNING CISCO ENTERPRISE WIRELESS TROUBLESHOOTING CISCO® DATA CENTER management, and troubleshooting of the Cisco Nexus
NETWORKS (ENWLSD) – 5 DAYS INFRASTRUCTURE V7.0 (DCIT) – 5 DAYS 9000 Series Switches in Cisco ACI mode.
This course introduces you to concepts they need The focus of this skills-building course is troubleshooting
to know when planning advanced designs of Cisco of LAN, SAN, Cisco Data Center Unified Fabric, Cisco CISCO CONFIGURING CISCO NEXUS SWITCHES
wireless products, including design concepts, installation UCS, and Cisco ACI. V1.0 (DCCNX) – 3 DAYS
and post deployment validation. In this course you will learn how to install, configure and
CONFIGURING CISCO NEXUS 9000 SERIES manage Cisco Nexus switch platforms in a scalable,
CISCO UNDERSTANDING CISCO INDUSTRIAL SWITCHES IN ACI MODE (DACA9K) – 5 DAY highly-available environment.
IOT NETWORKING FOUNDATION V1.0 (INFND) This course covers the key components and procedures
– 5 DAYS that learners need to know to understand, configure, IMPLEMENTING AUTOMATION FOR CISCO DATA
This course prepares the you to understand the and manage Cisco Nexus 9000 Series Switches in CENTER SOLUTIONS (DCAUI)
protocols, applications, and network infrastructure ACI mode, how to connect the Cisco ACI fabric to
needed to support IoT solutions. external networks and services, and the fundamentals of
programming and troubleshooting.
IMPLEMENTING CISCO ENTERPRISE WIRELESS SECURITY
NETWORKS (ENWLSI) CISCO INTRODUCING CISCO UNIFIED COMING LATER THIS YEAR
COMPUTING SYSTEM V1.0 (DCIUCS) – 2 DAYS
IMPLEMENTING AND OPERATING CISCO
IMPLEMENTING AUTOMATION FOR CISCO This course introduces data center engineers to
SECURITY CORE TECHNOLOGIES (SCOR)
ENTERPRISE SOLUTIONS (ENAUI) deploying, securing, operating and maintaining the Cisco
– 5 DAYS
Unified Computing System (Cisco UCS) B-series blade
This course focuses on skills-building to implement and
IMPLEMENTING AND OPERATING CISCO server, Cisco UCS C-Series rack servers, as well as
operate core security technologies including network
ENTERPRISE NETWORK CORE TECHNOLOGIES Cisco Hyper-Flex product family, for use in data centers.
security, cloud security, content security, endpoint
(ENCOR)
protection and detections, secure network access,
CISCO UNDERSTANDING CISCO DATA CENTER
visibility and enforcements.
IMPLEMENTING CISCO SD-WAN SOLUTIONS FOUNDATIONS V1.0 (DCFNDU) – 5 DAYS
V1.0 (SDWAN300) This course introduces students to Cisco technologies
IMPLEMENTING AND CONFIGURING CISCO®
and products that are deployed in the data center:
IDENTITY SERVICES ENGINE V3.0 (SISE)
DESIGNING CISCO ENTERPRISE NETWORKS network virtualization, network technologies, unified
In this course you will learn how to implement and
(ENSLD) computing, automation and orchestration, and the Cisco
configure Cisco Identity Services Engine.
Application-Centric Infrastructure (Cisco ACI).

14
 NEXT LEVEL CISCO CERTIFICATIONS Starting February 2020
Set a Path to Success in IT Networking
Cisco Certifications help you launch and advance your IT Networking career. Choose a career path that meets your goals for
professional and financial rewards.

ENTERPRISE SECURITY SERVICE PROVIDER COLLABORATION DATA CENTER DEVNET

CCIE Enterprise
Wireless
350-401 ENCOR +
Wireless Lab Exam CCIE Service Provider CCIE Collaboration CCIE Data Center CCIE DevNet
CCIE Security 352-001 CCDE
CCIE

— 350-501 SPCOR + 350-801 CLCOR + 350-601 DCCOR +

350-701 SCOR +
CCIE Enterprise Exam Exam Exam Exam Written Exam +
Infrastructure Practical Exam
350-401 ENCOR +
Infrastructure Lab
Exam

Cisco Certified
CCNP Service
CCNP Enterprise CCNP Security CCNP Collaboration CCNP Data Center DevNet
CCNP

350-401 ENCOR + 350-701 SCOR + Provider 350-801 CLCOR + 350-601 DCCOR + Professional
350-501 SPCOR +
Concentration Exam Concentration Exam Concentration Exam Concentration Exam 350-901 DEVCOR +
Concentration Exam
Concentration Exam
SPECIALIST

DevNet Specialist
Cisco Certified Specialist Pass any
Become a Cisco Certified Specialist by passing any exam in the CCNP track Concentration Exam

DevNet Associate
CCNA

Cisco Certified Network Associate (CCNA) DEVASC 200-901

Become a CCNA by passing the Cisco Certified Network Associate (200-301 CCNA) exam.

CISCO® SECURING THE WEB WITH CISCO WEB SERVICE PROVIDER IMPLEMENTING CISCO COLLABORATION
SECURITY APPLIANCE V3.0 (SWSA) COMING LATER THIS YEAR CLOUD AND EDGE SOLUTIONS (CLCEI)
– 2 DAYS
This course shows you how to implement, use, and IMPLEMENTING CISCO® SERVICE PROVIDER IMPLEMENTING AUTOMATION FOR CISCO
maintain Cisco® Web Security Appliance (WSA), NEXT-GENERATION CORE NETWORK SERVICES COLLABORATION SOLUTIONS (CLAUI)
powered by Cisco Talos, to provide advanced protection V1.0 (SPCORE)
for business email and control against web security threats.
IMPLEMENTING CISCO SERVICE PROVIDER
SECURING EMAIL WITH CISCO® EMAIL ADVANCED ROUTING SOLUTIONS (SPRI) DEVNET
SECURITY APPLIANCE V3.0 (SESA) – 4 DAYS COMING LATER THIS YEAR
You will learn how to install, configure, and manage the IMPLEMENTING CISCO SERVICE PROVIDER VPN
Cisco MDS 9000 Series Switch platform in a scalable, SERVICES (SVPI) DEVELOPING APPLICATIONS AND AUTOMATING
highly available environment. WORKFLOWS USING CISCO CORE PLATFORMS
IMPLEMENTING AUTOMATION FOR CISCO (DEVASC)
SECURING NETWORKS WITH CISCO SERVICE PROVIDER SOLUTIONS (SPAUI)
FIREPOWER® NEXT GENERATION FIREWALL IMPLEMENTING AUTOMATION FOR CISCO
V1.0 (SSNGFW) ENTERPRISE SOLUTIONS (ENAUI)

SECURING CISCO NETWORKS WITH COLLABORATION IMPLEMENTING AUTOMATION FOR CISCO

SOURCEFIRE INTRUSION PREVENTION SYSTEM COMING LATER THIS YEAR COLLABORATION SOLUTIONS (CLAUI)
(SSFIPS)
UNDERSTANDING CISCO COLLABORATION IMPLEMENTING AUTOMATION FOR CISCO DATA
SECURING THE WEB WITH CISCO® WEB FOUNDATIONS (CLFNDU) V1.0 – 5 DAYS CENTER SOLUTIONS (DCAUI)
SECURITY APPLIANCE V3.0 (SWSA) This course prepares the engineer with the fundamental
skills required before embarking on CCNP certifications IMPLEMENTING AUTOMATION FOR CISCO
IMPLEMENTING SECURE SOLUTIONS WITH studies and provides an entry level training for SERVICE PROVIDER SOLUTIONS (SPAUI)
VIRTUAL PRIVATE NETWORKS (SVPN) newcomers to Cisco collaboration.
IMPLEMENTING AUTOMATION FOR CISCO
IMPLEMENTING AUTOMATION FOR CISCO IMPLEMENTING AND OPERATING CISCO SECURITY SOLUTIONS (SAUI)
SECURITY SOLUTIONS (SAUI) COLLABORATION CORE TECHNOLOGIES
(CLCOR) IMPLEMENTING DEVOPS SOLUTIONS AND
PRACTICES USING CISCO PLATFORMS (DEVOPS)
IMPLEMENTING CISCO COLLABORATION
APPLICATIONS (CLICA) DEVELOPING SOLUTIONS USING CISCO IOT
AND EDGE PLATFORMS (DEVIOT)
IMPLEMENTING CISCO ADVANCED CALL
CONTROL AND MOBILITY SERVICES (CLACCM) DEVELOPING APPLICATIONS FOR CISCO
WEBEX AND WEBEX DEVICES (DEVWBX)

15
CISCO TECHNICAL TRAINING
Many of the following Cisco courses will be retiring in 2020 as the new NEXT LEVEL training becomes available. For the most up to
date training available, visit www.NewHorizons.com

DATA CENTER DESIGN ROUTING & SWITCHING

BUILDING THE CISCO CLOUD WITH DESIGNING CISCO NETWORK SERVICE IMPLEMENTING CISCO IP ROUTING (ROUTE)
APPLICATION CENTRIC INFRASTRUCTURE ARCHITECTURES (ARCH) – 5 DAYS – 5 DAYS
(CLDACI) – 5 DAYS This course will discuss design of internal routing, BGP Students will gain the knowledge and skills needed to
Building the Cisco® Cloud with Application Centric routing, WAN, data center connectivity, security, QoS, plan, implement, and monitor a scalable routed network.
Infrastructure (CLDACI) is a new ILT course designed to transition to IPv6, and multicast.
help students prepare for the CCNP Cloud certification, IMPLEMENTING CISCO IP SWITCHED
a professional level certification specializing in Cloud DESIGNING FOR CISCO INTERNETWORK NETWORKS (SWITCH) – 5 DAYS
technologies. SOLUTIONS (DESGN) – 5 DAYS This course is designed to give you the knowledge
The student will learn how to design a strong and and skills needed to create an efficient and expandable
CISCO SD WAN OPERATION AND DEPLOYMENT effective network as you prepare for your Cisco Certified enterprise network.
(ENSDW) – 2 DAYS Design Associate (CCDA) certification.
Students will learn how to create, manage, and operate INTERCONNECTING CISCO NETWORKING
a secure extensible network using Cisco SD-WAN products. DEVICES, PART 1 (ICND1) – 5 DAYS
Students will learn how to install, operate, configure,
CISCO UCS DIRECTOR FOUNDATION (UCSDF) SDN & NETWORK PROGRAMMABILITY and verify a basic IPv4 and IPv6 network, including
– 1 DAY configuring a LAN switch, configuring an IP router,
This course will enable Cisco end customers and CISCO DIGITAL NETWORK ARCHITECTURE connecting to a WAN, and identifying basic security
authorized Cisco System Engineers (SEs) to understand IMPLEMENTATION ESSENTIALS (DNAIE) threats.
the concepts, architecture, and use cases that are – 5 DAYS
related to the Cisco UCS Director Deployment. This course provides students an insight into Cisco INTERCONNECTING CISCO NETWORKING
Digital Network Architecture (DNA) architecture and its DEVICES, PART 2 (ICND2) – 5 DAYS
CONFIGURING CISCO MDS 9000 SERIES solution components. Students will learn to install, configure, operate, and
SWITCHES (DCMDS) – 4 DAYS troubleshoot a small enterprise network, focusing on
This course shows you how to implement, manage, and DESIGNING AND IMPLEMENTING CISCO redundant topologies, configuring EIGRP and multi-area
troubleshoot Cisco® MDS 9000 Series Switches, to NETWORK PROGRAMMABILITY (NPDESI) OSPF, understanding Wide Area Network technologies,
build highly available, scalable storage networks. – 5 DAYS device management and Cisco licensing.
This course addresses the evolving role of network
CONFIGURING CISCO NEXUS 9000 SERIES engineers towards more programmability, automation INTERCONNECTING CISCO NETWORKING
SWITCHES IN ACI MODE (DCAC9K) – 5 DAYS and orchestration, enabling them to leverage the DEVICES: ACCELERATED (CCNAX) – 5 DAYS
In this course, you will learn the key components and powerful level of abstraction provided by controller This is an intensive extended hours course consisting
procedures for configuring and managing Cisco Nexus based architectures to create real added value. of ICND1 and ICND2 content in its entirety, but with the
9000 Switches in ACI mode. You will also learn how content merged into a single course.
to connect the ACI Fabric to external networks and
services. IPV6 FUNDAMENTALS, DESIGN AND
OPTICAL DEPLOYMENT (IP6FD) – 5 DAYS
CONFIGURING DATA CENTER UNIFIED This course aims at enabling learners to study and
COMPUTING (DCUCS) – 5 DAYS IMPLEMENTING CISCO IP TELEPHONY AND configure Cisco IOS Software IP version 6 (IPv6)
This course prepares individuals for implementing VIDEO, PART 1 (CIPTV1) – 5 DAYS features.
and maintaining Cisco UCS hardware with a strong This course prepares the learner for implementing a
emphasis on best practices. Cisco Collaboration solution at a single-site environment. TROUBLESHOOTING AND MAINTAINING CISCO
IP NETWORKS (TSHOOT) – 5 DAYS
IMPLEMENTING CISCO DATA CENTER IMPLEMENTING CISCO IP TELEPHONY AND In this course students will learn and practice techniques
INFRASTRUCTURE (DCII) – 5 DAYS VIDEO, PART 2 (CIPTV2) – 5 DAYS to monitor and troubleshoot routed and switched
This course teaches implementation of LANs, SANs, and This course prepares the learner for implementing Cisco networks through extensive hands-on lab exercises.
data center unified fabric using Cisco MDS switches, Unified Communications Manager, Cisco VCS-C, and
Cisco Nexus switches, and Cisco Nexus 2000 Series Cisco Expressway series in a multisite voice and video
Fabric Extenders (FEXs). network.
SECURITY
IMPLEMENTING CISCO DATA CENTER UNIFIED
COMPUTING (DCUCI) – 5 DAYS IMPLEMENTING ADVANCED CISCO ASA
Students will learn how to configure and manage Cisco SECURITY (SASAA) – 5 DAYS
UCS servers with consolidated I/O networking for LAN This course will provide you with knowledge of
and SAN connectivity and how to virtualize server advanced features of Cisco ASA security products
properties to enable simple and rapid mobility of server and enables you to implement the key features of ASA
images between physical servers. including FirePOWER services, ASA Identity Firewall,
ASA Cloud Web security, ASA Clustering and virtual
INTRODUCING CISCO DATA CENTER ASA (ASAv).
TECHNOLOGIES (DCICT) – 5 DAYS
This course will introduce the students to the Cisco IMPLEMENTING AND CONFIGURING CISCO
technologies that are deployed in the Data Center: IDENTITY SERVICES ENGINE (SISE) – 5 DAYS
unified computing, unified fabric, and network services. This course discusses the Cisco Identity Services Engine
(ISE).

16
CISCO TECHNICAL TRAINING

IMPLEMENTING CISCO EDGE NETWORK CISCO® SECURING NETWORKS WITH CISCO ADMINISTERING CISCO UNIFIED CONTACT
SECURITY SOLUTIONS (SENSS) – 5 DAYS FIREPOWER® NEXT GENERATION FIREWALL CENTER ENTERPRISE PART 2 (AUCCE2)
The goal of the course is to provide students with V1.0 (SSNGFW) – 5 DAYS – 5 DAYS
foundational knowledge and the capabilities to This course gives you knowledge and skills to use and This course gives the learner an understanding of the
implement and managed security on Cisco ASA configure Cisco® Firepower Threat Defense technology, requirements, resources & tools required to perform
firewalls, Cisco Routers with the firewall feature set, and beginning with initial device setup and configuration adds, moves and changes in the UCCE environment.
Cisco Switches. and including routing, high availability, Cisco Adaptive
Security Appliance (ASA) to Cisco Firepower Threat COMMUNICATION MANAGER ADMINISTRATION
IMPLEMENTING CISCO IDENTITY SERVICES Defense migration, traffic control, and Network Address V11.0 (CMA) – 3 DAYS
ENGINE FOR WIRELESS ENGINEERS (SWISE) Translation (NAT). This course will introduce students to the CUCM 11.0
– 2 DAYS system, the basic procedures for administering IP
This course will enable Cisco end customers and SECURING EMAIL WITH CISCO EMAIL SECURITY Phones and Users, understanding the Dial Plan and
authorized Cisco System Engineers (SEs) to understand APPLIANCE (SESA) – 3 DAYS implementing Features.
the concepts, architecture, and use cases that are Students will learn background information, and
related to the Cisco ISE. practical reinforcement activities that will prepare them DEPLOYING CISCO UNIFIED CONTACT CENTER
to configure, administer, monitor, and conduct basic ENTERPRISE (DUCCE) – 5 DAYS
IMPLEMENTING CISCO NETWORK SECURITY troubleshooting tasks of the Cisco Email Security This course will give you an understanding of the Cisco
(IINS) – 5 DAYS Appliance in SMB, and enterprise installations. Unified CCE deployment capabilities, processes, fault
Students will focus on the design, implementation, and tolerance, installation, and basic troubleshooting.
monitoring of a comprehensive security policy, using SECURING THE WEB WITH CISCO WEB
Cisco IOS security features and technologies. SECURITY APPLIANCE (SWSA) – 2 DAYS DEPLOYING CISCO UNIFIED CONTACT CENTER
This course will provide students with product EXPRESS (UCCXD) – 5 DAYS
IMPLEMENTING CISCO SECURE ACCESS information, and practical activities that will prepare This course includes the deployment of Cisco Unified
SOLUTIONS (SISAS) – 5 DAYS them to evaluate, install, configure, and administer a Contact Center Express v11x (Cisco Unified CCX) and
In this course, students gain hands-on experience with Secure Web Network Appliance in SMB, and enterprise Cisco Unified IP Interactive Voice Response (Cisco
configuring various advance Cisco security solutions installations. Unified IP IVR) as contact center solutions.
for mitigating outside threats and securing devices
connecting to the network. UNDERSTANDING CISCO CYBERSECURITY IMPLEMENTING CISCO COLLABORATION
FUNDAMENTALS (SECFND) – 5 DAYS DEVICES (CICD) – 5 DAYS
IMPLEMENTING CISCO SECURE MOBILITY CCNA Cyber Ops prepares candidates to begin a career This course focuses on providing the skills and
SOLUTIONS (SIMOS) – 5 DAYS working with associate-level cybersecurity analysts knowledge necessary to implement Cisco Unified
This course is designed to prepare network security within security operations centers. Communications (UC) solutions. It covers administration
engineers with the knowledge and skills they need to of end-user interfaces, telephony and mobility features,
protect data traversing a public or shared infrastructure and Cisco UC solutions maintenance.
such as the Internet by implementing and maintaining
Cisco VPN solutions. SERVICE PROVIDER
IMPLEMENTING CISCO THREAT CONTROL CONFIGURING BGP ON CISCO ROUTERS (BGP) WIRELESS
SOLUTIONS (SITCS) – 5 DAYS – 5 DAYS
This course is designed to prepare security engineers This course provides students with in-depth knowledge IMPLEMENTING CISCO WIRELESS NETWORK
with the knowledge and hands-on experience so of Border Gateway Protocol (BGP), the routing protocol FUNDAMENTALS (WIFUND) – 5 DAYS
that they can deploy Cisco’s Next Generation Firewall that is one of the foundations of the Internet and You will learn how to design, install, configure,
(NGFW) as well as Web Security, Email Security and New World technologies such as Multiprotocol Label monitor, and conduct basic troubleshooting tasks of
Cloud Web Security. Switching (MPLS). a Cisco Wireless LAN (WLAN) in SMB and enterprise
installations.
IMPLEMENTING CORE CISCO ASA SECURITY IMPLEMENTING CISCO MPLS (MPLS) – 5 DAYS
(SASAC) – 5 DAYS This course is designed to introduce you to MPLS SECURING CISCO WIRELESS ENTERPRISE
This course provides update training on the key features concepts, installation, migration, operation, inspection, NETWORKS (WISECURE) – 5 DAYS
of the post-8.4.1 release of the Cisco ASA adaptive and troubleshooting. The course provides guidelines for implementing Wi-Fi
security appliance, including 9.x features. security architectures through proper configuration of
Cisco wireless components.
INTRODUCTION TO 802.1X OPERATIONS FOR
CISCO SECURITY PROFESSIONALS (802.1X) VOICE/UC
– 3 DAYS
Students will gain the foundational knowledge of IEEE ADMINISTERING CISCO® UNIFIED
802.1X protocol; the skills that are needed to configure COMMUNICATIONS MANAGER AND UNITY
the Cisco Identity Services Engine (ISE) for 802.1X CONNECTION (ACUCM WITH AUC) – 5 DAYS
operation; hands-on experience configuring a network This course is a training program that provides system
for 802.1X-based network services. administrators and networking professionals with an
understanding of the Cisco Unified Communications
SECURING CISCO NETWORKS WITH OPEN Manager System. This course teaches the concepts of
SOURCE SNORT (SSFSNORT) – 4 DAYS IP telephony based in system administration, including
This course introduces students to the open source its function, features, and configuration.
Snort technology as well as rule writing.
ADMINISTERING CISCO UNIFIED CONTACT
CENTER ENTERPRISE PART 1 (AUCCE1)
– 5 DAYS
This course describes the requirements, resources
and tools needed to perform routine adds, moves and
changes in the inbound/outbound UCCE environment.

17
18
 CITRIX TRAINING
New Horizons is a Citrix Authorized Learning Center
partner, and we offer Citrix Authorized courses on Citrix
Virtual Apps and Desktops, ADC, Endpoint Management,
Content Collaboration, and Hypervisor for Citrix solutions-
based certifications in the areas of virtualization, networking,
mobility, and security. A Citrix certification can prove that
you have the real-world skills and experience required to
deliver successful Citrix solutions.

CITRIX ADC (FORMERLY NETSCALER) CITRIX ENDPOINT MANAGEMENT CWS-313 CITRIX VIRTUAL APPS AND
(FORMERLY XENMOBILE) DESKTOPS 7 ADVANCED DEPLOYMENT,
CNS-219 CITRIX ADC 12.X TRAFFIC TROUBLESHOOTING, SECURITY AND
MANAGEMENT – 2 DAYS CEM-205 MANAGE CITRIX ENDPOINT ADMINISTRATION – 3 DAYS
Learn the skills required to configure and manage Citrix ADC MANAGEMENT – 3 DAYS You will learn techniques to investigate many of the
Traffic Management features, including Content Switching, Learn how the architecture, management, and communication common issues that can affect environment health and
Traffic Optimization, and Global Server Load Balancing. flow function with Citrix Endpoint Management Service and how to solve issues more effectively through advanced
how they can fit your organization’s needs. troubleshooting section.
CNS-220 CITRIX ADC 12.X ESSENTIALS AND
TRAFFIC MANAGEMENT – 5 DAYS CXM-303 DEPLOYING ENTERPRISE MOBILITY CWS-314 CITRIX APP LAYERING AND WEM
This course covers Citrix ADC essentials – platforms, SOLUTIONS WITH CITRIX ENDPOINT ADMINISTRATION – 2 DAYS
architecture, licensing and functionality – and also MANAGEMENT – 5 DAYS This course will empower you to master building and
focuses on traffic management. Learn to address your enterprise mobility needs, combine App Layers to optimize management of your
deploy key components and integrate Citrix Endpoint app and desktop images and to implement Workspace
CNS-221 CITRIX GATEWAY 12.X – 2 DAYS Management with other Citrix technologies. Environment Management to improve logon times,
Learn the skills required to configure and manage Citrix centralize user settings management, and optimize the
Gateway features. performance of machines.

CNS-222 CITRIX ADC 12.X ESSENTIALS AND CITRIX HYPERVISOR (FORMERLY XENSERVER) CWS-315 CITRIX VIRTUAL APPS AND DESKTOPS
CITRIX GATEWAY – 5 DAYS 7 ADVANCED ADMINISTRATION – 5 DAYS
This course covers Citrix ADC essentials, including secure CXS-301 CITRIX XENSERVER 7.1 LTSR Optimize your Citrix Virtual Apps and Desktops 7.1x
load balancing, high availability and operations management. ADMINISTRATION – 5 DAYS investment through Workspace Environment Management,
You will learn how to install, manage, secure, size and Provisioning Services, Application Layering, and advanced
CNS-230 DEPLOY & MANAGE CITRIX SD-WAN troubleshoot an enterprise XenServer implementation. features.
- ESSENTIALS – 3 DAYS
Learn the various SD-WAN implementations and CWS-315 CITRIX VIRTUAL APPS AND
deployment modes available, and how to choose the one DESKTOPS 7 ADVANCED DEPLOYMENT,
that is right for your organization. CITRIX SECURITY TROUBLESHOOTING, SECURITY AND
ADMINISTRATION – 5 DAYS
CNS-318 CITRIX ADC 12.X ADVANCED CONCEPTS CTX-270 CITRIX ENTERPRISE SECURITY Designed for experienced IT professionals, this
– SECURE WEB APPLICATIONS – 3 DAYS SOLUTIONS – 5 DAYS course builds on the foundational implementation and
This course offers insight into the many different types Learn to secure your Citrix environment in this hands-on management skills introducing scalability, redundancy,
of web attacks and vulnerabilities, such as SQL injection course that encompasses the core Citrix technologies, security configurations, and advanced troubleshooting.
and cookie tampering, and how to protect against them. including Citrix Virtual Apps and Desktops, ADC, Endpoint
Management, Content Collaboration and Citrix Cloud. CXD-105 XENAPP AND XENDESKTOP 7.1X HELP
CNS-319 CITRIX ADC 12.X ADVANCED CONCEPTS DESK SUPPORT – 5 DAYS
- MANAGEMENT AND OPTIMIZATION – 2 DAYS CTX-271 SECURING CITRIX NETWORKING AND In this course you will learn to use Citrix Director to
You’ll gain the skills needed to automate and MOBILITY SOLUTIONS – 3 DAYS interact with user sessions and to capture information for
manage network services for scale out of application Learn to secure your networking and mobility deployments solving issues or escalating to the administration team.
architectures, and to optimize Citrix ADC-managed with Citrix ADC, Citrix Endpoint Management and Citrix
application delivery traffic. Content Collaboration. CXD-250 MOVING TO THE CITRIX VIRTUAL APPS
AND DESKTOPS SERVICE ON CITRIX CLOUD
CNS-320 CITRIX ADC 12.X ADVANCED CTX-272 SECURING CITRIX WORKSPACE – 3 DAYS
CONCEPTS - SECURITY, MANAGEMENT AND SOLUTIONS – 2 DAYS This course covers moving from Citrix Virtual Apps and
OPTIMIZATION – 5 DAYS Learn to secure your Citrix Workspace deployments in Desktops 7.1x on-premises to Citrix Virtual Apps and
Learn how to configure your Citrix networking this in-depth 2-day course. Desktops Service on Citrix Cloud.
environment to address application services security
requirements. CXD-251 CITRIX VIRTUAL APPS AND DESKTOPS
SERVICE ON MICROSOFT AZURE – 2 DAYS
CNS-420 CITRIX NETWORKING ASSESSMENT, CITRIX VIRTUAL APPS & DESKTOPS Learn to deploy and manage your Citrix Virtual Apps and
DESIGN, AND ADVANCED CONFIGURATION (FORMERLY XENAPP/XENDESKTOP 7.1X) Desktops apps and desktops in Microsoft Azure.
– 5 DAYS
In this expert level course you will be exposed to advanced CMB-318 CITRIX VIRTUAL APPS AND DESKTOPS CXD-252 MOVING TO THE CITRIX VIRTUAL APPS
networking and Citrix ADC concepts and configurations. 7, APP LAYERING, AND WEM ADMINISTRATION AND DESKTOPS SERVICE ON CITRIX
(FAST-TRACK) – 5 DAYS CLOUD WITH MICROSOFT AZURE – 5 DAYS
This course is designed for experienced IT professionals to Learn the architecture, communications, and
build the foundational administration aspects of installing, management of Citrix Cloud and the Citrix Virtual
CITRIX CONTENT COLLABORATION configuring and managing a Citrix Virtual Apps and Apps and Desktops Service and then migrate existing
(FORMERLY SHARELIFE) Desktops 7 environment. infrastructure and settings into Citrix Cloud.

CSF-201 CITRIX CONTENT COLLABORATION CWS-215 CITRIX VIRTUAL APPS AND DESKTOPS CWS-415: CITRIX VIRTUAL APPS AND DESKTOPS
ENTERPRISE ESSENTIALS – 2 DAYS 7 ADMINISTRATION ON-PREMISES AND IN CITRIX 7 ASSESSMENT, DESIGN AND ADVANCED
In this course you will learn about enterprise file sharing CLOUD – 5 DAYS CONFIGURATION – 5 DAYS
and synchronization with Citrix Content Collaboration. This course will teach you how to deploy, install, configure, In this advanced course, you will explore the design
setup profile management, configure policies, printing and principles for creating a Citrix Virtual Apps and Desktops
basic security features for on-premises Virtual Apps and virtualization solution. It also prepares you for the Citrix
Desktop solution building, and then migrating to Citrix Cloud. Certified Expert in Virtualization (CCE-V) exam.

19
 CLOUD TRAINING
The world of IT is changing. Those who master skills
in Cloud solutions will find incredible job security and
growth opportunities. New Horizons’ partnerships with
major cloud technology providers allow us to offer the
authorized training you need to get ahead and the skills
your business needs for successful cloud deployment
and management. Contact your local New Horizons center
today to discuss your Cloud technology training path.

AMAZON WEB SERVICE CITRIX CLOUDERA

ADVANCED ARCHITECTING ON AWS – 3 DAYS CWS-215 CITRIX VIRTUAL APPS AND DESKTOPS CLOUDERA ADMINISTRATOR TRAINING FOR
Building on concepts introduced in Architecting on AWS, 7 ADMINISTRATION ON-PREMISES AND IN CITRIX APACHE HADOOP – 4 DAYS
this course covers how to build complex solutions which CLOUD – 5 DAYS This course provides participants with a comprehensive
incorporate data services, governance, and security on AWS. This course will teach students how to deploy, install, understanding of all the steps necessary to operate and
configure, setup profile management, configure policies, maintain a Hadoop cluster using Cloudera Manager.
ARCHITECTING ON AWS – 3 DAYS printing and basic security features for on-premises
This course covers the fundamentals of AWS. It is Virtual Apps and Desktop solution building, and then CLOUDERA DATA SCIENTIST TRAINING – 4 DAYS
migrating to Citrix Cloud. This course covers data science and machine learning
designed to teach Solution Architects how to optimize the
workflows at scale using Apache Spark 2 and other key
use of the AWS Cloud by understanding AWS services
CWS-315 CITRIX VIRTUAL APPS AND components of the Hadoop ecosystem. The workshop
and how these services fit into a cloud solution. emphasizes the use of data science and machine
DESKTOPS 7 ADVANCED DEPLOYMENT,
learning methods to address real-world business
TROUBLESHOOTING, SECURITY AND
challenges.
ADMINISTRATION – 5 DAYS
CERTNEXUS Designed for experienced IT professionals, this
CLOUDERA TRAINING FOR APACHE HBASE
course builds on the foundational implementation and
management skills introducing scalability, redundancy,
– 3 DAYS
CERTIFIED IOT PRACTITIONER – 3 DAYS This course teaches participants to store and access
Learn general strategies for planning, designing, security configurations, and advanced troubleshooting.
massive quantities of multi-structured data and perform
developing, implementing, and maintaining an IoT hundreds of thousands of operations per second.
system through various case studies and by assembling CXD-252 MOVING TO THE CITRIX VIRTUAL APPS
and configuring an IoT device to work in a sensor AND DESKTOPS SERVICE ON CITRIX
network. This course prepares you for the CIoTP exam. CLOUD WITH MICROSOFT AZURE – 5 DAYS
Navigate an on-premises environment into Citrix Cloud.
Learn to deploy resource locations onto Microsoft
COMPTIA
CERTIFIED INTERNET OF THINGS SECURITY
PRACTITIONER – 3 DAYS Azure. Learn the architecture, communications, and
management of Citrix Cloud and the Citrix Virtual COMPTIA CLOUD+ – 5 DAYS
Design secure network environments, implement The CompTIA Cloud+ course will help the student
Apps and Desktops Service and then migrate existing
security policies and protocols related to IoT devices, with the knowledge and best practices required of IT
infrastructure and settings into Citrix Cloud.
and analyze network systems and responses to practitioners working in cloud computing environments
operational and security issues. Deploy and maintain and who must understand and deliver cloud
embedded and mission critical systems and perform infrastructure. This course prepares students for the
organizational gap analysis. Prepare for the CIoTSP CLOUD CREDENTIAL COUNCIL CompTIA Cloud+ exam.
exam.
CCC CLOUD TECHNOLOGY ASSOCIATE (CTA)
IOTBIZ – 1 DAY – 2 DAYS
This course will familiarize you with IoT components,
This certification course explains cloud computing as not DELL/EMC
understand the challenges that you may face, and make
just a technology, but also a new model for organizing,
design decisions about your IoT projects. This course
contracting and delivering information technology systems. EMC CLOUD INFRASTRUCTURE AND SERVICES
prepares you for the IoTBIZ exam.
(CIS) V2.0 – 4 DAYS
CCC PROFESSIONAL CLOUD ADMINISTRATOR In this course, students gain the skills needed to
(PCA) – 3 DAYS make informed decisions on building and managing
This certification course explains the interaction cloud infrastructure. The course is ideal for gaining an
between a cloud environment and the existing network/ understanding of the cloud computing model and the
administrative policies as one of the most challenging principles of building a cloud infrastructure.
management issues to resolve.

CCC PROFESSIONAL CLOUD SOLUTIONS

ARCHITECT (PCSA) – 2 DAYS
This certification course is designed for technology
professionals who architect the technology solutions that
support the changing requirements due to adoption of
cloud computing, and help organizations leverage the
opportunities that cloud is creating.

20
CLOUD TRAINING

GOOGLE CLOUD PLATFORM MICROSOFT VMWARE

ARCHITECTING WITH GOOGLE CLOUD AZ-091: INTRODUCTION TO MICROSOFT AZURE VMWARE CLOUD ON AWS: DEPLOY AND
PLATFORM: DESIGN AND PROCESS – 2 DAYS FOR IT PROFESSIONALS & DEVELOPERS MANAGE – 3 DAYS
This class equips students to build highly reliable and – 2 DAYS This course teaches you skills for deploying and
efficient solutions on Google Cloud Platform, using Understand the principles of cloud computing, managing a VMware Cloud™ on AWS infrastructure.
proven design patterns and the principles of Google Site becoming familiar with how these principles have been Anyone planning to migrate, build, or hybridize with
Reliability Engineering (SRE). implemented in Microsoft Azure. Discover how to VMware Cloud on AWS can benefit from this course.
implement the core Azure infrastructure, consisting of
ARCHITECTING WITH GOOGLE COMPUTE virtual networks and storage.
VMWARE CLOUD: DEPLOY AND MANAGE A
ENGINE – 3 DAYS VSPHERE CLOUD – 5 DAYS
This class introduces participants to the comprehensive 10992 INTEGRATING ON-PREMISES CORE In this course, you will explore the VMware technologies
and flexible infrastructure and platform services provided INFRASTRUCTURE WITH MICROSOFT AZURE
that allow you to deploy and manage your private
by Google Cloud Platform, with a focus on Compute – 3 DAYS
on-premise cloud and securely connect to other clouds.
Engine. This course offers an overview of these services,
providing the knowledge necessary to design hybrid
VMWARE VCLOUD DIRECTOR: INSTALL,
ARCHITECTING WITH GOOGLE KUBERNETES solutions properly. It also includes a number of
CONFIGURE, MANAGE V9.7 – 5 DAYS
ENGINE – 3 DAYS demonstrations and labs that enable students to
In this course, you will focus on installing, configuring,
This class introduces participants to deploying and develop hands-on skills that are necessary when
and managing VMware vCloud Director® 9.7 for service
managing containerized applications on Google implementing such solutions.
providers.
Kubernetes Engine (GKE) and the other services
provided by Google Cloud Platform. AZ-103 MICROSOFT AZURE ADMINISTRATOR VMWARE VREALIZE AUTOMATION: INSTALL,
– 4 DAYS CONFIGURE, MANAGE (V7.6) – 5 DAYS
GOOGLE CLOUD PLATFORM FUNDAMENTALS: Gain critical insight and skills into the pivotal roles and
This training course focuses on installing, configuring,
CORE INFRASTRUCTURE – 1 DAY responsibilities of a Microsoft Azure Administrator in the
and managing VMware vRealize Automation. This course
This class provides an overview of Google Cloud intensive hands-on course.
covers the configuration and use of the vRealize Automation
Platform products and services and how to incorporate platform, including self-service provisioning and the creation
cloud-based solutions into business strategies. AZ-200 MICROSOFT AZURE DEVELOPER - CORE
of multivendor cloud services.
SOLUTIONS – 4 DAYS
PREPARING FOR THE PROFESSIONAL CLOUD In this course, students will learn the core solutions of
VMWARE VREALIZE OPERATIONS: INSTALL,
ARCHITECT EXAMINATION – 1 DAY the Azure Developer job role and learn to develop and
CONFIGURE, MANAGE (V7.0) (V6.6) – 5 DAYS
This course provides information, tips, and advice on host solutions in Azure.
This course is designed for experienced VMware vSphere
taking the Google Cloud Certified - Professional Cloud users and teaches you how to use VMware vRealize
Architect exam. Operations as a forensic and predictive tool.
SAP
SAP CLOUD PLATFORM (CP100) – 5 DAYS
This course will introduce students to the vast potential
of SAP Cloud Platform. Through exceptional hands-on
labs, students will perform deep-dives into this open
platform.

21
COMPTIA TRAINING

IT Certification Roadmap Explore the possibilities

CompTIA.org/CertsRoad

Certifications validate expertise in your chosen career.

CompTIA A+ certification
has helped launch over INTERMEDIATE
1 million IT careers.

BEGINNER/NOVICE CO CompTIA Network+

CO CompTIA Network+ CO CompTIA Security+

CO CompTIA Linux+ CO CompTIA Server+

CO CompTIA Cloud+ CI CCNA

CO CompTIA ITF+ CO CompTIA A+
AWS Solutions Architect - Associate CX CCIA
GO Google IT Cert
AWS SysOps Administrator - Associate EC CEH
CI CCDA EC CHFI
CI CCNA GI GCIH
CO CompTIA ITF+ CO CompTIA A+ HC HCNA GI GISP

CO CompTIA Cloud CI CCENT LI LPIC-1 GI GSEC

Essentials+ MS MCSA MS MCSA: Windows Server
GO Google IT Cert LP Linux Essentials OS OpenStack Administrator
MS MTA RH RHCSA
RS RCT
SU SCA CO CompTIA Network+
CO CompTIA Server+
CW CWNA
CO CompTIA ITF+ CO CompTIA A+ CW CWTS
CO CompTIA Project+
GO Google IT Cert HD HDI DST HD HDI DSM
OG Prince2 Foundation
HD HDI SCA IT ITIL Foundation HD HDI SCM
PM CAPM
MS MTA IT ITIL Intermediate
MS MCSA
SF Salesforce.com

CO CompTIA Server+
CO CompTIA ITF+ CO CompTIA A+ CI CCNA
GO Google IT Cert MS MTA IBM IBM Certified AR ACMP
VM VCA Specialist CI CCNP Wireless
MS MCSA CI CCP-M
OR OCA MS Microsoft Specialist
OR OCP VM VCA Workforce Mobility
CO CompTIA ITF+ CO CompTIA A+ VM VCP
ZD PHP Certification
AD ACA GO Google IT Cert
MS MTA

AWS Developer - Associate

MS Microsoft Specialist
MU MongoDB Certified CO CompTIA CTT+
CO CompTIA ITF+ CO CompTIA A+ AD ACI
Developer Associate
MS MTA OR OCAJ OR OCPJP HD HDI CI
MS MCT

Computer literacy certifications validating end user skills include IC3 and ECDL/ICDL

22
s with the CompTIA Interactive IT Roadmap at:
dmap

ADVANCED EXPERT Information

Security
CO CompTIA CySA+ CO CompTIA PenTest+ CO CompTIA CASP+
CA CCSK CI CCDP CI CCIE
CI CCNP IA CISA CI SCYBER
IS CSSLP MS MCSE: Core IA CGEIT Network and
GI GSLC Infrastructure IA CISM
GI GCED IS CISSP
Cloud
M2 CPTE Technologies
AWS Solutions AWS DevOps
Architect - Engineer - CO CompTIA CASP+
Professional Professional
CA CCSK CI CCDP
CI CCIE Hardware,
HC HCIE
CI CCNP CS CCP HP ASE/CSE
Services and
CX CCA GO GCPCA LP LPIC-3 Infrastructure
HC HCNP LP LPIC-2 RH RHCA

MS MCSE NO CNE SU SEA

VM VCDX
RH RHCE SU SCE
VM VCIX IT Management
IT ITIL Master
and Strategy

IT ITIL Expert
MS MCSE
OG Prince2 Practitioner Storage and Data
SC CSP

MS Microsoft Dynamics 365 for Finance

and Operations, Supply Chain
Management HP ASE/CSE Web and Mobile
OR OCM
PM PMP

CI CCNP AD ACE Software

MS MCSE
Development

MS MCSD OR OCMJEA
ZD Framework 2 Certification SC CSP
Training

AWS DevOps Engineer- MS MCSD

Professional OR OCMJD

Updated 9/2019

23
 COMPTIA TRAINING
New Horizons – a CompTIA Outstanding Partner
Award winner – is the largest independent provider of
authorized CompTIA training in the world. Couple this
with top-rated, certified, CompTIA instructors and our
position as global CompTIA Platinum Partner training
provider and you will quickly see why New Horizons is
the IT professional’s best choice for CompTIA training.
Whether it’s in the classroom, virtually, or on-site, let
New Horizons provide you with the quality CompTIA
training you need.

COMPTIA A+ – 5 DAYS COMPTIA PENTEST+ – 5 DAYS COMPTIA CLOUD+ – 5 DAYS

In this course, students will acquire basic skills related This course teaches students to perform the most This course covers the knowledge, skills and
to infrastructure support; data backup, recovery, storage up-to-date penetration testing, conduct vulnerability abilities necessary for competency in cloud models,
and management; baseline security for IT support assessments, and the management skills necessary to virtualization, infrastructure, security, resource
professionals; configuring device operating systems; and determine the resiliency of the network against attacks, management and business continuity. This course
PC, mobile, and IoT device hardware. It also prepares preparing them for the CompTIA PenTest+ exam. prepares students for the CompTIA Cloud+ exam.
students for the CompTIA A+ exams.
COMPTIA ADVANCED SECURITY PRACTITIONER COMPTIA CLOUD ESSENTIALS – 3 DAYS
COMPTIA NETWORK+ – 5 DAYS (CASP+) – 5 DAYS In this basic introduction to Cloud computing, students
In this course, students will describe the major networking In this course, students will expand on their knowledge will learn the business value of Cloud computing,
technologies and systems of modern networks, and be of information security to apply more advanced technical perspectives and challenges, steps to
able to configure, manage, and troubleshoot modern principles that will keep their organizations safe from successful adoption of Cloud computing and how Cloud
networks. This course will help the students prepare for the many ways they can be threatened. This course computing aligns with ITIL. Students will also identify
the Network+ exam and certification. prepares students for the CASP+ exam. risks and consequences of IT in the Cloud, learning to
make effective decisions and meet IT challenges in the
COMPTIA SECURITY+ – 5 DAYS COMPTIA LINUX+ – 5 DAYS Cloud. This course prepares students for the CompTIA
In this course, students will implement, monitor, and Students will acquire the skills needed to install and Cloud Essentials exam.
troubleshoot infrastructure, application, information, support one or more distributions of the Linux operating
and operational security. Students will prepare for the system and learn information and skills that will be COMPTIA PROJECT+ – 5 DAYS
CompTIA Security+ certification examination. helpful as they prepare for the CompTIA Linux+ exams In this course, students will apply recognized practices
(LX0-003 & LX0-004, or XK0-004). of project management and understand a project’s
life cycle and roles and skills necessary to effectively
COMPTIA CYBERSECURITY ANALYST (CYSA+)
COMPTIA SERVER+ – 5 DAYS initiate, plan, execute, monitor and control, and close
– 5 DAYS a project. This course prepares students for the
The course introduces tools and tactics to manage In this course, students install, configure, upgrade,
maintain, and troubleshoot servers, and learn CompTIA Project+ exam.
cybersecurity risks, identify various types of common
threats, evaluate the organization’s security, collect and information and skills that will be helpful on the job,
analyze cybersecurity intelligence, and handle incidents and prepare for the CompTIA Server+ certification COMPTIA IT FUNDAMENTALS+ – 3 DAYS
examination. This course prepares students for the This course will provide students with the fundamental
as they occur. This course prepares students for the
CompTIA Server+ exam. skills and concepts required to maintain, support, and
CySA+ exam.
work efficiently with personal computers. This course
prepares students for the CompTIA IT Fundamentals+
exam.

24
25
 CYBERSECURITY TRAINING
New Horizons cybersecurity training portfolio includes
top cybersecurity courses and certifications. These
include Blockchain, EC-Council’s Certified Ethical Hacker
(CEH) and Computer Hacking Forensic Investigator
(CHFI), CompTIA and Cisco security certifications, as
well as the Certified Information Systems Security
Professional (CISSP) certification from ISC². Learn
how to design a Cybersecurity program and how to
conduct a Cyber-Risk assessment with our NIST
Cybersecurity Framework (NCSF) training courses.

AXELOS BTA CERTIFIED BLOCKCHAIN SOLUTION DEVELOPING ON HYPERLEDGER FABRIC 1.4

ARCHITECTURE (CBSA) – 3 DAYS – 2 DAYS
RESILIA FOUNDATION – 3 DAYS Blockchain Architecture training is designed to empower This training course for developers wanting to take a
This course provides students the understanding of technical leaders who need to make business critical comprehensive deep dive on Hyperledger Fabric v1.4
how operational decisions can have an impact on good decisions about architecture, environment, and has been created to walk you through Chaincode
cyber resilience. The class shows how nurturing cyber development platforms. The CBSA examination is Development, Testing, and Deployment for a
resilience can support operational effectiveness and included with this class. Hyperledger Fabric Network catering specifically toward
business efficiency. Golang written Chaincode. As an Application Developer
CORDA DISTRIBUTED LEDGER ARCHITECTURE you will also learn how to write and prepare Client
RESILIA PRACTITIONER – 2 DAYS – 3 DAYS Applications using the most mature Standard
This course equips students with practical skills to achieve This course will provide technical leaders with the Development Kit in Hyperledger Fabric, NodeJS.
the best balance of security risk, cost, operational benefits knowledge required to make informed decisions Includes use cases, proof of concepts, and interactive
and flexibility within an organization. about the architecture, environment, and development labs.
of platforms using the R3 Corda platform. From
fundamental concepts to key comparisons against other HYPERLEDGER FABRIC ENGINEER
platforms, you will gain the confidence needed for a (BOOTCAMP) – 5 DAYS
BLOCKCHAIN TRAINING ALLIANCE successful deployment. A combination of the two courses above, this course will
(BTA) accommodate architects with very little-to-no experience
IOT AND BLOCKCHAIN TRAINING – 1 DAYS on Fabric and give you the knowledge necessary to
BTA CERTIFIED BLOCKCHAIN BUSINESS This course provides an overview of IoT and Blockchain, perform the role of a Fabric Architect, Administrator
FOUNDATIONS (CBBF) – 1 DAY and how Blockchain holds the potential to securely and Developer, starting with standing up a Hyperledger
The Certified Blockchain Business Foundations unlock business and operational value of IoT to support Fabric v1.4 Network.
(CBBF) certification course, An Overview for Business common task, such as sensing, processing, storing
Professionals is designed for non-technical business information and communicating.
professionals who require basic knowledge about
Blockchain and how it will be executed within an DATA SCIENCE AND BLOCKCHAIN – 3 DAYS CERTNEXUS
organization. Blockchain represents the future of data science.
Understanding the symbiosis between these two CERTIFIED IOT SECURITY PRACTITIONER
BTA CERTIFIED BLOCKCHAIN SOLUTION concepts is vital as you face many decisions and – 2 DAYS
ARCHITECT (CBSA) – 3 DAYS weigh important issues as you undertake data science This course provides the knowledge, skills, and abilities
The Certified Blockchain Solutions Architect (CBSA) projects. This course will enable you to effectively make to secure network environments for IoT devices, analyze
certification course, Blockchain Architecture Training is those decisions both offensively and defensively. vulnerabilities and determine reasonable controls against
aimed at technical leaders who need to make decisions threats, and effectively monitor IoT devices and respond
about architecture, environment, and development BLOCKCHAIN FOR HEALTHCARE to incidents. This course prepares students for the
platforms. PROFESSIONALS – 3 DAYS Certified Internet of Things (IoT) Security Practitioner
This course covers the intersection of healthcare exam.
BTA CERTIFIED BLOCKCHAIN DEVELOPER and Blockchain. Training will include an overview of
ETHEREUM (CBDE) – 3 DAYS Blockchain, and uses for Blockchain in the healthcare CYBERSEC FIRST RESPONDER – 5 DAYS
The Certified Blockchain Developer Ethereum (CBDE) industry, from medical records, to medical devices, This course covers the duties of those who are
certification course, Ethereum Training: Hands-on Ethereum insurance and beyond. responsible for monitoring and detecting security
Development Bootcamp is designed for those seeking an incidents in information systems and networks, and for
in-depth understanding and development experience of HYPERLEDGER FABRIC V1.4: ARCHITECTING, executing a proper response to such incidents.
the Ethereum Blockchain platform. The course is aimed DESIGNING AND DEPLOYING A NETWORK
towards programmers and developers who want to take – 3 DAYS CYBERSAFE (SECURING ASSETS FOR THE END
a comprehensive deep dive in writing smart contracts and This course is designed for developers/administrators USER) – 1 DAY
building applications that interact with them. who want to take a comprehensive deep dive on This course will help you to understand security
Hyperledger Fabric and Hyperledger Composer. It compliance considerations, social engineering, malware,
BLOCKCHAIN SECURITY TRAINING – 3 DAYS includes several comprehensive labs, giving you real and various other data security-related concepts. In this
This course covers all known aspects of Blockchain world experience. You will learn the need for blockchain course, you will explore the hazards and pitfalls and
security that exist in the Blockchain environment today applications, where blockchain is used, and about learn how to use technology safely.
and provides a detailed overview of all Blockchain Hyperledger Fabric, the open source framework for
security issues, including threats, risk mitigation, node developing blockchain applications and solutions with a
security integrity, confidentiality, best security practices, modular architecture.
advanced Blockchain security and more.

26
CISCO IMPLEMENTING CISCO SECURE MOBILITY UNDERSTANDING CISCO CYBERSECURITY
SOLUTIONS (SIMOS) – 5 DAYS FUNDAMENTALS (SECFND) – 5 DAYS
ADMINISTERING AND POSITIONING CISCO This course prepares network security engineers with the SECFND is designed to teach candidates basic security
UMBRELLA OPERATIONS (ADMUMB) – 2 DAYS knowledge and skills they need to protect data traversing principles, concepts, provide fundamental knowledge
Students who enter the course with a basic a public or shared infrastructure such as the Internet and core skills needed to begin preparing for a job in
understanding of Cisco products and IT solutions will be by implementing and maintaining Cisco VPN solutions. cybersecurity.
able to describe the Cisco Umbrella, understand Secure Students of this course will gain hands-on experience with
Internet Gateway and Ransomware Protection, discuss configuring and troubleshooting remote access and site-
Threat Intelligence, use Cisco Roaming Client. to-site VPN solutions, using Cisco ASA adaptive security
appliances and Cisco IOS routers. CITRIX
ASA ESSENTIALS (ASAE) – 5 DAYS
ASA Essentials (ASAE) is a Cisco ASA training course IMPLEMENTING CISCO THREAT CONTROL CTX-270 CITRIX ENTERPRISE SECURITY
where the student will gain the essential skills required SOLUTIONS (SITCS) – 5 DAYS SOLUTIONS – 5 DAYS
to configure, maintain, and operate Cisco ASA 5500- This course is designed to prepare security engineers Learn to secure your Citrix environment in this hands-on
X Series Adaptive Security Appliances based on ASA with the knowledge and hands-on experience so course that encompasses the core Citrix technologies,
Software v9.x. that they can deploy Cisco’s Next Generation Firewall including Citrix Virtual Apps and Desktops, ADC,
(NGFW), provide operational support for Intrusion Endpoint Management, Content Collaboration and
IMPLEMENTING ADVANCED CISCO ASA Prevention Systems as well as Web Security, Email Citrix Cloud. Topics include application and data
SECURITY (SASAA) – 5 DAYS Security and Cloud Web Security. security, Citrix authentication, authorization, and auditing
This course is targeted towards network security workflows, operating system hardening, mitigation
engineers who require in depth knowledge of the IMPLEMENTING CORE CISCO ASA SECURITY against network vulnerabilities, hypervisor security, and
advanced features of Cisco ASA Security products. V1.0 (SASAC) – 5 DAYS methods to secure Citrix traffic.
This course provides update training on the key features
IMPLEMENTING AN INTEGRATED THREAT of the post-8.4.1 release of the Cisco ASA adaptive CTX-271 SECURING CITRIX NETWORKING AND
DEFENSE SOLUTION (SECUR201) – 3 DAYS security appliance, including 9.x features. MOBILITY SOLUTIONS – 3 DAYS
This instructor-led, lab-based, hands-on course is part This course covers Citrix ADC, Citrix Endpoint
of a series of Cisco security solutions courses designed PROTECTING AGAINST MALWARE THREATS Management and Citrix Content Collaboration. You’ll
to help businesses implement and operate their Cisco WITH CISCO AMP FOR ENDPOINTS (SSFAMP) explore networking security fundamentals and learn about
Integrated Threat Defense solution. – 3 DAYS various network attacks, such as SSL exploits and how
This course shows you how to deploy and use Cisco® AMP to protect your network against them. Understand how
IMPLEMENTING AND CONFIGURING CISCO for Endpoints, a next-generation endpoint security solution authentication, authorization, and auditing plays a role
IDENTITY SERVICES ENGINE FOR WIRELESS that prevents, detects, and responds to advanced threats. in both your networking and mobility environment, and
ENGINEERS (SISE) – 3 DAYS Through expert instruction and hands-on lab exercises, you how to augment security with multi-factor authentication.
This course discusses the Cisco Identity Services will learn how to implement and use this powerful solution Explore certificates, policies, and management options
Engine (ISE) version 1.1.1, including authentication, through a number of step-by-step attack scenarios. to lockdown your data with Citrix Web App Firewall, and
authorization, and accounting (AAA), posture, profiling, Secure Citrix Endpoint Management applications, and
device on-boarding, and guest management, into a SECURING CISCO NETWORKS WITH OPEN Citrix Content Collaboration.
single context-aware identity-based platform. SOURCE SNORT (SSFSNORT) – 4 DAYS
Learn to build and manage a Snort system using open CTX-272 SECURING CITRIX WORKSPACE
IMPLEMENTING CISCO CYBERSECURITY source tools, plug-ins, and the Snort rule language to SOLUTIONS – 2 DAYS
OPERATIONS (SECOPS) – 5 DAYS help manage, tune, and deliver feedback on suspicious Learn to secure your Citrix Workspace deployments.
Students will learn the principles and concepts of network activity. This course combines lecture materials This course covers securing Citrix Virtual Apps and
Security Operations, and gain fundamental knowledge and hands-on labs to ensure students are able to Desktops traffic, getting an understanding of when
and core skills needed to begin working in a Security construct a solid, secure Snort installation and write and where to secure traffic between Virtual Apps and
Operations Center (SOC). Snort rules using proper syntax and structure. Desktops components, and advanced authentication
implementations covering multi-factor authentication,
IMPLEMENTING CISCO EDGE NETWORK SECURING CISCO NETWORKS WITH SNORT Smart Card, SAML, and FAS. Explore how to protect
SECURITY SOLUTIONS (SENSS) – 5 DAYS RULE WRITING BEST PRACTICES (SSFRULES) your applications against vulnerabilities, Citrix Cloud
Gain hands-on experience with configuring various – 3 DAYS security leading practices, operating system hardening,
perimeter security solutions for mitigating outside threats This course focuses exclusively on the Snort rules hypervisor security, and other Citrix recommended
and securing network zones. Students will learn how to language and rule writing. Starting from rule syntax and practices.
reduce the risk to their IT infrastructures and applications structure to advanced rule-option usage, students will
using Cisco Switches, Cisco ASA, and Router security analyze exploit packet captures and put the rule writing
appliance feature and provide detailed operations support theories learned to work-implementing rule-language
for these products. features to trigger alerts on the offending network traffic. COMPTIA
IMPLEMENTING CISCO IOS NETWORK SECURING EMAIL WITH CISCO EMAIL SECURITY COMPTIA ADVANCED SECURITY PRACTITIONER
SECURITY (IINS) 3.0 – 5 DAYS APPLIANCE PARTS 1 AND 2 (SESA) – 3 DAYS (CASP+) – 5 DAYS
IINS focuses on security principles and technologies, Students will learn to use Cisco Email Security Appliances In this course, students will expand on their knowledge
using Cisco security products to provide hands-on (ESAs) to manage and troubleshoot email in their of information security to apply more advanced
networks and in-depth instruction on popular features, principles that will keep their organizations safe from
examples. This course allows students to understand
emphasizing topics listed below, learn advanced Internet the many ways they can be threatened. This course
common security concepts, and deploy basic security
email concepts and receive an overview of how to prepares students for the CASP exam.
techniques utilizing a variety of popular security
customize configurations. SESA also teaches advanced
appliances within a “real-life” network infrastructure. configuration and operation of the Cisco ESA. COMPTIA CYBERSECURITY ANALYST (CYSA+)
IMPLEMENTING CISCO SECURE ACCESS – 5 DAYS
SECURING NETWORKS WITH CISCO The course introduces tools and tactics to manage
SOLUTIONS (SISAS) – 5 DAYS FIREPOWER NEXT GENERATION FIREWALL cybersecurity risks, identify various types of common threats,
Security engineers will learn the knowledge and gain (SSNGFW) – 5 DAYS evaluate the organization’s security, collect and analyze
hands-on experience so that they can deploy Cisco’s This course introduces you to the basic next-generation cybersecurity intelligence, and handle incidents as they
Identity Services Engine and 802.1X secure network intrusion prevention system (NGIPS) and next-generation occur. This course prepares students for the CySA+ exam.
access. Students will gain hands- on experience with firewall (NGFW) security concepts.
configuring various advance Cisco security solutions
for mitigating outside threats and securing devices COMPTIA PENTEST+ – 5 DAYS
SECURING NETWORKS WITH CISCO FIREPOWER This course teaches students to perform the most
connecting to the network. NEXT-GENERATION IPS (SSFIPS) – 5 DAYS up-to-date penetration testing, conduct vulnerability
Our enhanced Next-Generation Intrusion Prevention assessments, and the management skills necessary to
System course teaches you to look up which hosts determine the resiliency of the network against attacks,
are being targeted within your network, what operating preparing them for the CompTIA PenTest+ exam.
systems and applications are running, what mobile/
client-side devices are in use, and what actions users are COMPTIA SECURITY+ – 5 DAYS
performing. Previously, gathering this critical information In this course, students will implement, monitor, and
required access to multiple systems, but our Cisco troubleshoot infrastructure, application, information, and
Firepower NGIPS training empowers you do this in one operational security. Students will prepare for the CompTIA
place, in real-time, identifying threats before they unfold. Security+ certification examination

27
CYBERSECURITY TRAINING

CYBERSECURITY EC-COUNCIL CERTIFIED SECURITY ANALYST NCSF PRACTITIONER – 4 DAYS

(ECSA) V10.0 – 5 DAYS This course details the current cybersecurity challenges
CERTIFIED SOFTWARE QUALITY ENGINEER ECSA is a globally respected penetration testing plus teaches in depth the UMass Lowell NCSF Control
(CSQE) – 5 DAYS program that covers the testing of modern Factory Methodology on how to build, test, maintain
This course teaches to ASQ’s objectives to certify infrastructures, operating systems, and application and continually improve a cybersecurity program based
understanding of software quality development and environments while teaching the students how to on the NIST Cybersecurity Framework. It is for IT and
implementation, software inspection, testing, verification document and prepare professional penetration testing Cybersecurity professionals looking to become certified
and validation. report. This program takes the tools and techniques on how to operationalize the NIST Cybersecurity
covered in CEH to next level by utilizing EC-Council’s Framework across an enterprise and its supply chain.
SECURITY AWARENESS CONCEPTS AND published penetration testing methodology. This course
PRACTICES – 1 DAY prepares students for the EC-Council Certified Security
Students will learn to identify and apply security Analyst certification exam.
techniques. PALO ALTO
PALO ALTO FIREWALL 9.0 ESSENTIALS:
ISACA CONFIGURATION AND MANAGEMENT (EDU-210)
EC-COUNCIL – 5 DAYS
CERTIFIED INFORMATION SECURITY MANAGER This course is a comprehensive instruction in Palo Alto
C|CISO – 4 DAYS (CISM) – 5 DAYS Networks Installation, Configuration, and Management.
The Certified CISO (C|CISO) course is the first of its kind In this course, students will establish processes to
training and certification program aimed at producing ensure that information security measures align with PALO ALTO NETWORKS - FIREWALL
top-level Information Security Leaders. The CCISO established business needs. OPTIMIZING FIREWALL THREAT PREVENTION
does not focus solely on technical knowledge but on CERTIFIED INFORMATION SYSTEMS AUDITOR V9.0 (EDU-214) – 4 DAYS
the application of information security management (CISA) – 5 DAYS Successful completion of this course should enhance
principles from an executive management point of view. In this course students will perform evaluations of the student’s understanding of how to better configure,
The program was developed by seasoned CISOs for organizational policies, procedures, and processes to manage, and monitor PAN-OS® threat prevention features.
current and aspiring CISOs. ensure that an organization’s information systems align with
overall business goals and objectives. PALO ALTO NETWORKS : FIREWALL:
CERTIFIED APPLICATION SECURITY ENGINEER TROUBLESHOOTING V9.0 (EDU-330 – 3 DAYS
(CASE) – 5 DAYS Successful completion of this course should enhance
The CASE course teaches the critical security the participant’s understanding of how to troubleshoot
skills and knowledge required throughout a typical ISC 2
the full line of Palo Alto Networks next-generation
software development life cycle (SDLC), focusing firewalls.
on the importance of the implementation of secure CERTIFIED INFORMATION SYSTEM SECURITY
methodologies and practices in today’s insecure PROFESSIONAL (CISSP) – 5 DAYS PALO ALTO NETWORKS : PANORAMA:
operating environment. This course provides a comprehensive discussion MANAGING FIREWALLS AT SCALE (EDU-220)
against an internationally accepted common body of (9.0) – 2 DAYS
CERTIFIED ETHICAL HACKER (CEH) V10.0 knowledge encompassing eight security domains which This course will help students to gain in-depth
– 5 DAYS include Security and Risk Management, Asset Security, knowledge about how to configure and manage their
C|EH is the world’s most advanced ethical hacking Communication and Network Security, Identity and Access Palo Alto Networks PanoramaTM management server.
course covering 20 of the most important security Management, Security Assessment and Testing, Security
domains any individual will need to help you master Operations, and Software Development Security. This PALO ALTO NETWORKS : TRAPS- CLOUD
an ethical hacking methodology that can be used course covers the eight domains that are required SERVICE OPERATIONS V5.0 (EDU-290) – 2 DAYS
in a penetration testing or ethical hacking situation. knowledge for the CISSP certification exam. Successful completion of this two-day, instructor-led
It prepares students for the Certified Ethical Hacker course helps prepare the student to configure the
certification exam. Traps Management Service and to install Traps onto
endpoints.
CERTIFIED NETWORK DEFENDER (CND) ITSM SOLUTIONS
– 5 DAYS PALO ALTO TRAPS 4.2: DEPLOY AND OPTIMIZE
Certified Network Defender (CND) is a vendor- NCSF BOOTCAMP – 5 DAYS (EDU-285) – 2 DAYS
neutral, hands-on, instructor-led comprehensive This ACQUIROS accredited course is targeted at IT Students will learn how to design, build, implement,
network security certification training program. and Cybersecurity professionals looking to become and optimize large-scale Traps deployments: those with
The program prepares network administrators certified on how to operationalize the NIST Cybersecurity multiple servers and/or thousands of endpoints.
on network security technologies and operations Framework (NCSF) across an enterprise and its supply
to attain Defense-in-Depth network security chain. The NCSF Bootcamp program teaches the PALO ALTO TRAPS 4.2: INSTALL, CONFIGURE
preparedness. It covers the Protect, Detect and knowledge to prepare for the NSCF Boot Camp exam AND MANAGE (EDU-281) – 2 DAYS
Respond approach to network security. (Foundation + Practitioner) plus the skills and abilities to Students will learn how to install and configure the
design, build, test, manage and improve a cybersecurity Endpoint Security Manager (ESM) and Traps endpoint
COMPUTER HACKING FORENSICS program based on the NCSF. components; build rules; enable and disable process
INVESTIGATOR (CHFI) V9.0 – 5 DAYS protections; and integrate Traps with Palo Alto Networks
EC-Council’s CHFI certifies individuals in the specific NCSF FOUNDATION – 1 DAY WildFire, which provides prevention and detection of
security discipline of computer forensics from a vendor- This course covers current cybersecurity challenges and zero-day malware.
neutral perspective. The CHFI certification will fortify the explains how organizations that implement an NCSF
application knowledge of law enforcement personnel, program can mitigate these risks. This program is focused
system administrators, security officers, defense and on candidates who need a basic understanding of the
military personnel, legal professionals, bankers, security NCSF to perform their daily jobs as executives, business
professionals, and anyone who is concerned about professionals, or information technology professionals.
the integrity of the network infrastructure. This course
prepares students for the Certified Hacking Forensics
Investigator certification exam.

28
 DATA SCIENCE
Let New Horizons prepare you for success in the ever-
expanding field of Data Science. Learn to analyze structured
and unstructured data to discover key insights and put
that information to work. Whether new to the field or desiring
to advance your existing skillset, the New Horizons Data
Science pathway can guide you from where you are to
meeting and exceeding your goals.
Building on foundational data skills, you will then advance
through one or both of the most sought-after programming
languages - Python and R - and then complete your
training by developing your expertise in one or more
elective areas.

PATHWAY

Foundational
Excel 2019 - Part 1 – 1 Day
Excel 2019 - Part 2 – 1 Day
Excel 2019 - Part 3 – 1 Day
Tableau Desktop - Part 1 – 2 Days
Tableau Desktop - Part 2 – 2 Days
Microsoft Power BI: Data Analysis Professional – 3 Days

Python R
Python Programming: Introduction – 2 Days R Programming Fundamentals – 1 Day
Python Programming: Advanced – 3 Days Applied Data Visualization with R and ggplot2 – 1 Day
Applied Supervised Learning with Python – 2 Days Applied Unsupervised Learning with R – 2 Days

Electives

Database Management Data Wrangling Statistics

Database Design - A Modern Approach – 1 Day Data Science for Marketing Analytics – 3 Days Big Data Analysis with Python – 2 Days
SQL Querying: Fundamentals – 1 Day Data Wrangling with Python – 3 Days Data Science Projects with Python – 2 Days

29
 DELL EMC TRAINING
Fundamental to the ITaaS transformation is cloud
computing. Through innovative products and services,
Dell EMC accelerates the journey to cloud computing,
helping IT departments to store, manage, protect, and
analyze their most valuable asset—information—in a
more agile, trusted, and cost efficient way.
New Horizons, the world’s largest independent IT training
company and a proud Dell EMC Authorized Training
Partner offers the complete line of Dell EMC Curriculum
for the IT Professional taught by certified expert instructors.
Some of the top selling courses are listed here.

EMC ADVANCED METHODS IN DATA SCIENCE EMC ISILON ADMINISTRATION AND EMC DATA PROTECTION ADVISOR CUSTOM
AND BIG DATA ANALYTICS – 5 DAYS MANAGEMENT – 5 DAYS REPORTING – 2 DAYS
This course takes an ‘open’ or technology-neutral Students gain a foundation in Isilon storage cluster This course teaches participants how to build custom
approach and utilizes several open-source tools to administration including network configuration, physical reports with Data Protection Advisor, using DPA data
address big data challenges. The course builds on skills and logical layout, access and authentication, system sources, external data sources and operators.
developed in the Data Science and Big Data Analytics monitoring and troubleshooting. Includes one instructor-
course. led course and two prerequisite e-Learning courses.
EMC DATA PROTECTION ADVISOR
EMC DATA DOMAIN SYSTEM ADMINISTRATION EMC NETWORKER IMPLEMENTATION AND IMPLEMENTATION AND MANAGEMENT – 3 DAYS
– 4 DAYS MANAGEMENT – 5 DAYS This course covers installing DPA components, as
In this course, students will implement a Data Domain Students will install, configure and run NetWorker and well as how to work with the product interface while
system with key technologies, including NFS, CIFS, DD NetWorker Management Console, perform backup and generating and interpreting reports and changing
Boost, VTL, link aggregation and failover, replication, restore, reporting and recovery. visualizations.
snapshots, fast copy, and recovery functionalities.
EMC AVAMAR MANAGEMENT – 3 DAYS EMC SAN MANAGEMENT – 5 DAYS
EMC DATA SCIENCE AND BIG DATA ANALYTICS In this course, students will learn to configure EMC This course teaches SAN management activities using
– 5 DAYS Avamar, including Avamar Data Store and Avamar vendor or EMC tools, and concepts of best practices,
Students will learn basic and advanced analytic Virtual Edition, and Avamar integration with database performance monitoring, basic troubleshooting and
methods, get an introduction to Data Analytics Lifecycle applications, NDMP and clustered environments. security.
to address business challenges that leverage big data;
big data analytics technology and tools, including
MapReduce and Hadoop.

30
 GOOGLE CLOUD PLATFORM
Google Cloud Platform (GCP) is a suite of public cloud
computing services that include a range of hosted
services for computing, storage, networking, big data,
machine learning and the internet of things (IoT), as well
as cloud management, security and developer tools.
New Horizons is a proud Google Cloud Platform
authorized training partner, offering the full portfolio of
GCP training and certifications.

ARCHITECTING WITH GOOGLE CLOUD GOOGLE CLOUD PLATFORM FUNDAMENTALS: DEVELOPING APPLICATIONS WITH GOOGLE
PLATFORM: DESIGN AND PROCESS CORE INFRASTRUCTURE – 1 DAY CLOUD PLATFORM – 3 DAYS
– 2 DAYS This class provides an overview of Google Cloud In this course, application developers learn how to
This class equips students to build highly reliable and Platform products and services and how to incorporate design, develop, and deploy applications that seamlessly
efficient solutions on Google Cloud Platform, using cloud-based solutions into business strategies. integrate components from the Google Cloud
proven design patterns and the principles of Google Site ecosystem.
Reliability Engineering (SRE). GOOGLE CLOUD PLATFORM FUNDAMENTALS
FOR AWS PROFESSIONALS – 1 DAY FROM DATA TO INSIGHTS WITH GOOGLE
ARCHITECTING WITH GOOGLE COMPUTE This course introduces AWS professionals to the core CLOUD PLATFORM – 2 DAYS
ENGINE – 3 DAYS capabilities of Google Cloud Platform. This class teaches course participants how to derive
This class introduces participants to the comprehensive insights through data analysis and visualization using the
and flexible infrastructure and platform services provided PREPARING FOR THE PROFESSIONAL CLOUD Google Cloud Platform.
by Google Cloud Platform, with a focus on Compute ARCHITECT EXAMINATION – 1 DAY
Engine. This course provides information, tips, and advice on GETTING STARTED WITH GOOGLE
taking the Google Cloud Certified - Professional Cloud KUBERNETES ENGINE – 1 DAY
ARCHITECTING WITH GOOGLE KUBERNETES Architect exam. Learn to containerize workloads in Docker containers,
ENGINE – 3 DAYS deploy them to Kubernetes clusters provided by Google
This class introduces participants to deploying and GOOGLE CLOUD FUNDAMENTALS: BIG DATA Kubernetes Engine, and scale those workloads to
managing containerized applications on Google & MACHINE LEARNING – 1 DAY handle increased traffic.
Kubernetes Engine (GKE) and the other services This course showcases the ease, flexibility, and power of
provided by Google Cloud Platform. big data solutions on Google Cloud Platform. NETWORKING IN GOOGLE CLOUD PLATFORM
– 2 DAYS
BUSINESS TRANSFORMATION WITH GOOGLE DATA ENGINEERING ON GOOGLE CLOUD Students explore and deploy GCP networking
CLOUD – 1 DAY PLATFORM – 4 DAYS technologies, such as Google Virtual Private Cloud (VPC)
This course discusses core cloud business drivers— This class provides participants a hands-on introduction networks, subnets, firewalls, interconnection among
specifically Google’s cloud—and the knowledge/skills to designing and building data processing systems on networks, load balancing, Cloud DNS, and Cloud CDN.
to determine if business transformation is right for Google Cloud Platform.
you and your team. You’ll also find several templates, SECURITY IN GOOGLE CLOUD PLATFORM
guides, and resource links through the supplementary PREPARING FOR THE PROFESSIONAL DATA – 2 DAYS
student workbook to help you build a custom briefing ENGINEER EXAMINATION – 1 DAY This course gives participants broad study of security
document to share with your leadership, technical teams This course helps prospective candidates structure their controls and techniques on Google Cloud Platform.
or partners. preparation for the Professional Data Engineer exam and
includes exam question reasoning and case comprehension.

31
 IBM TRAINING
New Horizons offers authorized training for the design,
installation, maintenance and troubleshooting of IBM
technology, hardware, and storage. Through our strategic
partnerships, New Horizons is able to leverage the
award-winning IBM technical training content that is
exclusive to IBM’s global training providers. Listed here
are some of the most popular IBM courses.

ANALYTICS (CE121) IBM DB2 SQL WORKSHOP – 2 DAYS (KM650) IBM WHAT IS NEW IN IBM INFOSPHERE
This course provides an introduction to the SQL language DATA INTEGRATION AND GOVERNANCE V11.3
(0G51A) STATISTICAL ANALYSIS USING IBM® and is appropriate for customers working in all DB2 – 1 DAY
SPSS STATISTICS (V25) – 2 DAYS environments, that is, z/OS, VM/VSE, iSeries, Linux, This course is designed to introduce you to new features
This course provides an application-oriented introduction UNIX, and Windows as well as the Informix environment. in data integration and governance in IBM InfoSphere
to the statistical component of IBM® SPSS Statistics. Information Server V11.3 and IBM InfoSphere MDM
(CL207) DB2 11.1 ADMINISTRATION WORKSHOP V11.3.
Students will review several statistical techniques
and discuss situations in which they would use each FOR LINUX – 4 DAYS
This course teaches you to perform, basic and (KM803) IBM INFORMATION ANALYZER
technique, how to set up the analysis, as well as how to
advanced, database administrative tasks using DB2 ESSENTIALS V11.5 – 4 DAYS
interpret the results.
11.1 for Linux, UNIX, and Windows. In this course, you will learn how to use the IBM
InfoSphere suite to analyze data and report results to
(B6008) OVERVIEW OF IBM COGNOS ANALYTICS business users.
(V11.0) – 1 DAY (CL487) IBM DB2 11.1 QUICKSTART FOR
This course provides students with an overview of EXPERIENCED RELATIONAL DBAS – 4 DAYS
(P8257) IBM COGNOS TM1 - ANALYZE AND
the IBM Cognos Analytics suite of products and their This course teaches you to perform, basic and advanced,
SHARE DATA (V10.2) – 3 DAYS
underlying architecture. Students will examine each database administrative tasks using Db2 11.1.
Participants will learn how to create analyses and enter
component as it relates to an Analytics solution & will be
data in Microsoft Excel and on the Web, create custom
shown a range of resources. (DW644) IBM BIGINSIGHTS BIGSHEETS
views of the data, and build reports and forms in
– 1 DAY
(B6152) IBM COGNOS FRAMEWORK MANAGER - Microsoft Excel that communicate with TM1.
This course introduces you to the capabilities of
DESIGN METADATA MODELS V11.0.X – 4 DAY BigSheets, a component of IBM BigInsights through
This offering provides participants with introductory to the Analyst and the Data Scientist module. It provides
advanced knowledge of metadata modeling concepts, the analyst the ability to be able to visualize and analyze
and how to model metadata for predictable reporting data stored on the HDFS using a spreadsheet type CLOUD
and analysis results using Framework Manager. interface without any programming.
(F257) IBM® DATACAP 9.0.1 - DATACAP
Participants will learn the full scope of the metadata
(DW664) IBM BIG SQL FOR ADMINISTRATORS NAVIGATOR CONFIGURATION – 1 DAY
modeling process, from initial project creation, to
(V5.0) – 1 DAY This course shows students how to install and configure
publishing of metadata to the web, enabling end users
This course introduces the student to some of the Datacap Navigator. Topics: User Settings, Rescan, Single
to easily author reports and analyze data.
additional capabilities and the administration of IBM Big Sign On, Custom Panels, External Data Services (EDS),
SQL, covers Big SQL security using row and column Transactional Capture, Customization.
(B6252) IBM COGNOS FRAMEWORK MANAGER:
access controls, impersonation, and data federation and
DESIGN METADATA MODELS (V11.1) – 5 DAYS
some of the best practices, performance tuning, and (TM674) IBM CLOUD APPLICATION
This course provides participants with introductory to
monitoring techniques. PERFORMANCE MANAGEMENT 8.1.4
advanced knowledge of metadata modeling concepts,
FUNDAMENTALS – 3 DAYS
and how to model metadata for predictable reporting
(F288) IBM FILENET CONTENT MANAGER 5.2.1: This course teaches new and experienced operators,
and analysis results using Framework Manager.
ADMINISTRATION – 5 DAYS administrators, and implementers of Application
Starting with an overview of the system use cases and Performance Management v8.1.4 how to effectively use
(B6258) IBM COGNOS ANALYTICS: AUTHOR architecture, students learn how to configure content the tools to manage their enterprise monitoring needs.
REPORTS FUNDAMENTALS (V11.1.X) – 3 DAYS storage repositories, metadata, and security.
This course provides professional report authors an
(WE761) IBM ADMINISTRATION OF IBM
opportunity to learn report building techniques using
(KM213) IBM INFOSPHERE QUALITYSTAGE DATAPOWER GATEWAY V7.6 – 4 DAYS
relational data models.
ESSENTIALS V11.5 – 4 DAYS In this course you learn how to run various administrative
This course teaches how to build QualityStage procedures, from initial installation and setup through
(B6255) IBM COGNOS ANALYTICS: ENTERPRISE parallel jobs that investigate, standardize, match, and ongoing maintenance of the appliances in production.
ADMINISTRATION (V11.1.X) – 2 DAYS consolidate data records. Students will gain experience
This offering covers the fundamental concepts of
by building an application that combines customer data
installing and configuring IBM Cognos Analytics, and
from three source systems.
administering servers and content, in a distributed
environment.
(KM204) IBM INFOSPHERE DATASTAGE
ESSENTIALS V11.5 – 4 DAYS
(B6259) IBM COGNOS ANALYTICS: AUTHOR This course is for project administrators and ETL
REPORTS ADVANCED (V11.1.X) – 2 DAYS developers responsible for data extractions and
This course teaches Professional Report Authors about
transformations using DataStage as an introduction to
advanced report building techniques using relational
DataStage.
data models, and ways of enhancing, customizing, and
managing professional reports.

32
IBM TRAINING

COMMERCE (AS27) IBM ADVANCED SYSTEM OPERATOR WATSON

WORKSHOP FOR IBM I – 3 DAYS
(6F87) IBM STERLING B2B INTEGRATOR This course, designed to enhance the skills of an IBM (O3201) FUNDAMENTALS OF IBM WATSON
FUNDAMENTALS – 5 DAYS i System Operator, explains the concept of how LPAR EXPLORER DEEP ANALYTICS EDITION ONEWEX
This course provides students with a detailed works and discusses the functions provided by the (V12.0.X) – 2 DAYS
examination of Sterling B2B Integrator, which provides HMC. This course is designed to teach students core concepts
end-to-end enterprise integration server for dynamic of IBM Watson Explorer Deep Analytics Edition oneWEX.
real time and near real time business collaboration and (AS28) IBM BRMS FOR IBM I – 5 DAYS Students will learn to identify oneWEX platforms,
commerce automation. This course covers the features & functions supported process flow and data flow of oneWEX projects, explore
by Backup Recovery & Media Services (BRMS), and oneWEX tools, such as Content Miner and the Admin
explains how to perform the supported functions when Console, data acquisition, as well as more advanced
using a 5250 emulation session, when using System i topics.
SECURITY Navigator, & when using IBM Navigator for i.
(9D47) FUNDAMENTALS OF THE IBM CÚRAM
(BQ103) IBM QRADAR SIEM FOUNDATIONS (BE87) IBM EFFECTIVE RACF ADMINISTRATION SPM PLATFORM FOR BUSINESS ANALYSTS
– 3 DAYS – 5 DAYS 6.0.5 – 5 DAYS
This basic course, including hands-on exercises, This course teaches you how to use the RACF This course provides a thorough grounding in the
teaches security analysts, architects, offense managers, component of the z/OS Security Server to define users, fundamentals of the IBM Cúram Social Program
and administrators how to navigate the QRadar SIEM set up group structures, define general resources, Management (SPM) Platform.
user interface and investigate offenses. protect z/OS data sets, & use several RACF utilities.

(BQ203) IBM QRADAR SIEM ADVANCED TOPICS (ES19) IBM® BASICS OF Z/OS RACF
– 2 DAYS ADMINISTRATION – 5 DAYS
In this course, you will be able to configure processing This course begins with an introduction to the z/OS
of uncommon events, work with reference data, and environment, TSO and ISPF/PDF, batch processing,
develop custom rules, custom actions, and custom and z/OS data sets. Hands-on labs allow you to gain
anomaly detection rules. experience with viewing and allocating data sets,
submitting a batch job, and viewing job output. After the
(TW255) IBM SECURITY IDENTITY MANAGER introduction to z/OS, you will then learn, through lecture
FOUNDATIONS – 4 DAYS and exercises, how to use basic RACF command
This course introduces students to the foundational parameters and panels to define users and groups,
skills required to install, configure, and administer IBM protect general resources, z/OS data sets, and choose
Security Identity Manager. a basic set of RACF options.

(TW401) IBM - IBM IDENTITY GOVERNANCE AND (OL19) IBM SYSTEM ADMINISTRATION AND
INTELLIGENCE FOUNDATIONS – 3 DAYS CONTROL FOR SYSTEM I – 5 DAYS
This course provides instruction and hands-on labs for Learn how to plan for, implement, and manage the
managing the import of data and data exchange with ongoing operations of an IBM i. Emphasis is on security,
target applications, managing the lifecycle role, modeling system availability, backup and recovery, system software
access risk control, running certification campaigns, management, and problem determination.
designing workflow processes, and designing and
administering reports. (TS616) IBM SPECTRUM PROTECT 8.1.2
IMPLEMENTATION AND ADMINISTRATION
– 5 DAYS
This course will focus on implementation and basic
SYSTEMS administration of a IBM Spectrum Protect environment.

(AN12) POWER SYSTEMS FOR AIX II AIX (TS617) IBM SPECTRUM® PROTECT -
IMPLEMENTATION AND ADMINISTRATION IMPLEMENTATION AND ADMINISTRATION (V8.1.6)
– 5 DAYS – 5 DAYS
Students will learn to install, customize, and administer This five day course will focus on implementation
the AIX operating system in a multiuser Power Systems and basic administration of a IBM Spectrum Protect
partitioned environment. environment.

(AN14) IBM AIX JUMPSTART FOR UNIX

PROFESSIONALS – 5 DAYS
In this course you will learn to install, customize and
administer the AIX operating system in a multi-user
POWER (System p) partitioned environment.

(AS24) IBM SYSTEM OPERATOR WORKSHOP

FOR IBM I – 4 DAYS
This course enables a new system operator to develop
basic to intermediate level skills needed for day-to-day
operations of the Power System with IBM i.

33
 ITIL Training
ITIL is the most widely accepted approach to IT service
management in the world, helping individuals and
organizations realize business change, transformation
and growth through the proper use of IT. But ITIL v3
was released in 2007 and amended in 2011. Since then,
the world has changed. ITIL 4 addresses the new world
of digital transformation in ways no other best practice
framework can by embracing a holistic philosophy to
service management, integrating collaborative frameworks
such as Lean IT, Agile and DevOps into a single,
seamless approach.

ITIL 4 ITIL 4 STRATEGIST: DIRECT PLAN AND ITIL INTERMEDIATE SERVICE STRATEGY
IMPROVE – 4 DAYS
ITIL FOUNDATION 4 – 2 DAYS This unique and central course covers requirements in both Students will learn the SS (Service Strategy) part of the
The new ITIL Foundation certification training program the ITIL Managing Professional and ITIL Strategic Leader ITIL v3 Intermediate Lifecycle certification stream. The
introduces the student to the fundamentals of IT Service designations. As such, this course is a must-have in any ITIL course prepares candidates to take the ITIL v3 Service
Management (ITSM) based on ITIL 4. This course covers 4 professional development plan. You will gain the practical Strategy Intermediate exam.
the latest version of core ITIL best practices presented from skills needed to establish a “learning and improving” IT
a service value chain perspective. organization that possess a strong and targeted strategic ITIL PRACTITIONER – 2 DAYS
direction. It focuses on the conversion of demand into value Following ITIL Foundation, this course provides essential
ITIL 4 MANAGING PROFESSIONAL (MP) via IT enabled services. ITSM best practice skills you can apply in the real world.
TRANSITION – 5 DAYS
This bridge course, designed for those with proven ITIL 4 LEADER: DIGITAL & IT STRATEGY ITIL INTERMEDIATE OPERATIONAL SUPPORT
experience in ITIL v3, allows you to take the knowledge and This course focuses on the alignment of digital business & ANALYSIS 2011 EDITION – 5 DAYS
skills you have acquired as an ITSM professional and apply strategy with IT strategy. It also covers how disruption from Students will learn the OSA (Operational Support &
them to the new ITL 4 scheme. You gain an understanding new technologies are impacting organizations in every Analysis) part of the ITIL v3 Intermediate Capability
of the concepts presented in the ITIL 4 Foundation course industry and how business leaders are responding. The certification stream. The course prepares candidates
and empowers you with the key elements from three ITIL 4 pace of evolution in the digital world has never been so to take the ITIL v3 Operational Support & Analysis
advanced IT Specialist courses: Create, Deliver & Support; fast and organizations need to be flexible and adapt to the Intermediate exam.
Drive Stakeholder Value; High Velocity IT as well as the ITIL ever-changing environment if they want to keep providing
Strategist advanced Direct, Plan & Improve course. You value to their customers while remaining competitive in the ITIL INTERMEDIATE PLANNING, PROTECTION &
will be prepared to sit the ITIL 4 Managing Professional marketplace. OPTIMIZATION 2011 EDITION – 5 DAYS
certification exam by the end of the course The ITIL PPO (Planning, Protection & Optimization)
course covers the principles and core elements of the
ITIL 4 SPECIALIST: CREATE, DELIVER AND Service Capability approach to ITSM as well as focusing
SUPPORT ITIL 3 on the processes & roles, activities and their execution
This course begins your journey toward the ITIL Managing throughout the Service Lifecycle.
Professional designation. You will acquire insight that will ITIL 2011 INTERMEDIATE: SERVICE TRANSITION
allow you to integrate different value streams and activities 2011 EDITION – 4 DAYS ITIL INTERMEDIATE RELEASE CONTROL &
to create, deliver and support IT-enabled products and The ITIL v3 (version 3) ST (Service Transition) course VALIDATION 2011 EDITION – 5 DAYS
services. Armed with this knowledge and skill set, you will be is part of the ITIL v3 Intermediate Lifecycle certification Students will learn the principles and core elements
confident in running those IT-enabled services, teams and stream. The course prepares candidates to take the of the Service Capability approach to IT Service
workflows successfully. ITIL v3 Service Transition Intermediate exam. Management as well as focusing on the processes
& roles, activities and their execution throughout the
ITIL 4 SPECIALIST: DRIVE STAKEHOLDER ITIL EXPERT MANAGING ACROSS THE Service Lifecycle.
VALUE LIFECYCLE (2011 EDITION) – 4 DAYS
The purpose of this course is to give the delegate the This course offers candidates the ability to achieve the ITIL ITIL INTERMEDIATE SERVICE OFFERINGS AND
understanding to optimize the value of the journey for Expert certification upon passing the ITIL Managing Across AGREEMENTS 2011 EDITION – 5 DAYS
all stakeholders, for example, to convert opportunity the Lifecycle exam as well as providing valuable knowledge The Service Offerings & Agreements course is part of
and demand into value and to drive stakeholder value. that can be implemented in the workplace. the ITIL v3 Intermediate Capability certification stream.
Engagement is important in the optimization of service The course prepares candidates to take the ITIL v3
value because, as ITIL Foundation explained, service value ITIL FOUNDATION – 3 DAYS Service Offerings & Agreements Intermediate exam
is co-created through the involvement of users, customers, ITIL Foundation certification training program introduces .
sponsors, service providers, or any other stakeholder. This the student to the fundamentals of IT Service Management ITIL INTERMEDIATE SERVICE OPERATION
course introduces ways and methods to drive stakeholder (ITSM) based on ITIL 2011 Edition. – 4 DAYS
value and encourage stakeholders contribute to the creation This course is part of the ITIL Intermediate Lifecycle
of service value ITIL INTERMEDIATE CONTINUAL SERVICE certification stream. The course prepares candidates
IMPROVEMENT 2011 EDITION – 4 DAYS to take the ITIL Service Operation intermediate exam
ITIL 4 SPECIALIST: HIGH VELOCITY IT The ITIL CSI (Continual Service Improvement) course as well as providing valuable knowledge that can be
This course has been created to help IT service is part of the ITIL Intermediate Lifecycle certification implemented in the workplace.
management practitioners working in organizations that stream. The course prepares candidates to take the ITIL
are becoming more digitally enabled. The practitioners are Continual Service Improvement intermediate exam.
familiar with traditional IT service management concepts,
and now want to be able to discuss ‘digital’ with more ITIL INTERMEDIATE SERVICE DESIGN 2011
confidence, to develop practical competences, and to be EDITION – 4 DAYS
valued contributors in the digital domain. The student will learn the SD (Service Design) part of
the ITIL v3 Intermediate Lifecycle certification stream.
The course prepares candidates to take the ITIL v3
Service Design Intermediate exam as well as proving
valuable workplace knowledge.

34
35
MICROSOFT TECHNICAL TRAINING

Microsoft role-based certification roadmap

Choose your path to success. Microsoft Certifications are the industry’s premier credentials for professional technologies.
Whether you’re new to the field or a seasoned professional, our role-based training and certification will help you keep
pace with today’s business requirements.

Stand out with role-based training and certification

• Expanded training and certification beyond individual technologies puts the focus on the skills and concepts needed for specific job roles.
• Hands-on training inspired by working professionals teaches you how to apply learnings in today’s demanding IT environment.
• Certification validating your next-level skills demonstrates the value you provide to your team and organization.

Start by choosing your solution area and role

Fundamentals Associate Expert

Apps and Infrastructure

Microsoft
Certified
AZ-103 Azure
Microsoft Azure Administrator Administrator
Associate AZ-400 Microsoft
Microsoft Azure DevOps Certified
Solutions Azure DevOps
Engineer Expert
Microsoft Microsoft
AZ-900 Certified AZ-203 Certified
Microsoft Azure Azure Developing Solutions for Azure Developer
Fundamentals Fundamentals Microsoft Azure Associate

Microsoft AZ-300 AZ-301 Microsoft

AZ-500 Microsoft Microsoft
Microsoft Azure Security Certified Certified
Azure Security Azure Azure Azure Solutions
Technologies Architect Architect
Engineer Associate Architect Expert
Technologies Design

Data and AI
DP-100 Microsoft
Designing and Certified
Implementing a Data Science Azure Data
Solution on Azure Scientist Associate

DP-200 DP-201 Microsoft AZ-300 AZ-301

Microsoft Certified Microsoft
AZ-900 Certified Implementing Designing an Microsoft Microsoft Certified
Microsoft Azure an Azure Azure Data Azure Data Azure Architect Azure Architect
Azure Engineer Azure Solutions
Fundamentals Fundamentals Data Solution Solution Technologies Design Architect Expert
Associate

AZ-100 Microsoft
Designing and Certified
Implementing an Azure Azure AI Engineer
AI Solution Associate

Key
Optional Path
Required Path

36
Whether you’re an experienced IT professional or new to the field, we have the training and certification path that will help lead you to success. Our
classes are taught by Microsoft Certified Trainers, so you can be confident that the lesson material is accurate, complete, and up to date. Great
training leads to Microsoft Certification—the premier credential of IT professionals worldwide. Certification is available for a diverse spectrum of job
roles and responsibilities, and validates your ability to get the job done right.

Fundamentals Associate

Modern Workplace
Microsoft 365
MD-101 Certified
MD-100 Managing
Windows 10 Modern Desktop
Modem Administrator
Desktops Associate

MS-201
MS-200 Microsoft 365
Implementing
Planning and a Hybrid and Certified
Configuring Messaging
Secure
a Messaging Administrator Microsoft 365
Microsoft Messaging MS-101
MS-900 Platform Platform Associate MS-100 Certified
Certified Microsoft 365 Microsoft 365
Microsoft 365 Mobility and Enterprise
Fundamentals Microsoft 365 Identity and Administrator
Fundamentals Microsoft 365 Services Security
MS-300 MS-301 Expert
Certified
Deploying Deploying Teamwork
Microsoft 365 SharePoint Administrator
Teamwork Server Hybrid Associate

Microsoft 365
MS-500 Certified
Microsoft 365 Security Security
Administration Administrator
Associate

Business Applications
MB-200
Microsoft MB-210 Microsoft Certified
Dynamics 365 Microsoft Dynamics 365 for
Customer Dynamics 365 Sales Functional
Engagement for Sales Consultant Associate
Core

MB-200
Microsoft MB-220 Microsoft Certified
Dynamics 365 Microsoft Dynamics 365
Customer Dynamics 365 for Marketing Functional
Engagement for Marketing Consultant Associate
Core

MB-200 MB-230
Microsoft Microsoft Certified
Microsoft Dynamics 365
Dynamics 365 Dynamics 365
Customer for Customer Service
for Customer Functional
Engagement Service
Core Consultant Associate

MB-200 MB-240
Microsoft Microsoft Microsoft Certified
MB-900 Certified Microsoft Dynamics 365
Dynamics 365 Dynamics 365
Microsoft Dynamic Dynamics 365 Customer for Field Service
365 Fundamentals Fundamentals for Field Functional
Engagement Service
Core Consultant Associate

MB-300 MB-310 Microsoft Certified

Microsoft Microsoft Dynamics 365
Dynamics 365 Dynamics 365 for Finance and
Unified for Finance and Operations,
Operations Operations, Financials Functional
Core Financials Consultant Associate

MB-300 MB-320 Microsoft Certified

Microsoft Microsoft Dynamics 365
Dynamics 365 Dynamics 365 for Finance and
Unified for Finance and Operations,
Operations Operations, Manufacturing Functional
Core Manufacturing Consultant Associate

MB-330 Microsoft Certified

MB-300 Microsoft Dynamics 365
Microsoft Dynamics 365 for Finance and
Dynamics 365 for Finance and Operations, Supply
Unified Operations, Chain Management
Operations Supply Chain Functional Consultant
Core Management Associate

37
 MICROSOFT TECHNICAL TRAINING
New Horizons has the world’s largest network of certified
Microsoft Learning Partners. We offer organizations and
individuals the widest selection of Microsoft official curriculum
titles, each one delivered by Microsoft Certified Trainers
(MCTs). Microsoft training helps improve team productivity,
reduce downtime, increase employee satisfaction and
loyalty, and helps IT professionals and developers master
technologies to improve career opportunities. Whether you
are working toward certification or just enriching your knowledge,
Microsoft training from New Horizons can help you reach
your goals.

ROLE-BASED TRAINING AZ-400 MICROSOFT AZURE DEVOPS ENGINEER MB-300 DYNAMICS 365 FINANCE AND
– 5 DAYS FAST TRACK OPERATIONS – 3 DAYS
APPS & INFRASTRUCTURE This extended-hour, intense 5-day course, covers Gain the fundamental understanding and practical
the key areas of DevOps implementation in an Azure application of this powerful Dynamics 365 tool set,
AZ-010 AZURE ADMINISTRATOR FOR AWS environment, concentrating on continuous integration including lifecycle services, user integration, and data
SYSOPS – 2 DAYS and delivery, dependency management, continuous management.
Contact your local New Horizons center for details. feedback, and other critical DevOps strategies.
MB-310 DYNAMICS 365 FINANCE AND
AZ-091 INTRODUCTION TO MICROSOFT AZURE AZ-500 MICROSOFT AZURE SECURITY OPERATIONS: FINANCIALS – 4 DAYS
FOR IT PROFESSIONALS & DEVELOPERS – 2 DAYS TECHNOLOGIES – 5 DAYS This course focus on all things financial from general
Understand the principles of cloud computing, Gain the knowledge and practical skills needed to ledge configuration to accounts payable and receivable
becoming familiar with how these principles have been implement security controls, maintain the security to budgeting, fixed assets, cost accounting, and more.
implemented in Microsoft Azure. Discover how to posture, and identify and remediate vulnerabilities by
implement the core Azure infrastructure, consisting of using a variety of security tools. MB-320 DYNAMICS 365 FINANCE AND
virtual networks and storage. OPERATIONS: MANUFACTURING – 4 DAYS
AZ-900 MICROSOFT AZURE FUNDAMENTALS Gain the in-depth knowledge and skills to perform
WS-050T00 MIGRATING APPLICATION – 1 DAY discrete, lean, and process manufacturing using the
WORKLOADS TO AZURE – 2 DAYS This course provides foundational knowledge of cloud Dynamics 365 Finance and Operations toolset.
Discover how to migrate existing on-premises workloads services and how those services are provided with
and assets to the cloud, specifically to the Microsoft Microsoft Azure. MB-330 DYNAMICS 365 FINANCE AND
Azure platform. OPERATIONS: SUPPLY CHAIN MANAGEMENT
– 4 DAYS
AZ-103 MICROSOFT AZURE ADMINISTRATOR This course explores all the key elements of supply
– 4 DAYS BUSINESS APPS chain management including inventory, products,
Gain critical insight and skills into the pivotal roles and bills of materials, quality control, intercompany trade,
responsibilities of a Microsoft Azure Administrator in the MB-200 DYNAMICS 365 CUSTOMER warehouse and transportation concerns.
intensive hands-on course. ENGAGEMENT CORE – 5 DAYS
Explore the elements of Dynamics 365 and the MB-400 DYNAMICS 365 FOR CUSTOMER
AZ-120 DESIGNING AND DEPLOYING SAP ON Power Platform, including applications, automation, ENGAGEMENT, DEVELOPER – 4 DAYS
AZURE – 4 DAYS integrations, testing and deployment. Contact your local New Horizons center for details.
As an IT Professional experienced in SAP solutions
in this course, you will learn how to leverage Azure MB-210 DYNAMICS 365 FOR SALES – 1 DAY MB-500 DYNAMICS 365 FOR FINANCE AND
resources that include deployment and configuration Microsoft Dynamics 365 for Sales is an end-to-end OPERATIONS, DEVELOPER – 5 DAYS
of virtual machines, virtual networks, storage accounts, application to manage the handling of customers and Contact your local New Horizons center for details.
and Azure AD that includes implementing and managing potential customers; tracking data against sales goals,
hybrid identities. automating your best practices, learning from your data MB-900 DYNAMICS 365 FUNDAMENTALS
and more. – 1 DAY
AZ-203 DEVELOPING SOLUTIONS FOR Dynamics 365 is a multi-faceted tool for customer
MICROSOFT AZURE – 5 DAYS MB-220 DYNAMICS 365 FOR MARKETING – 4 DAYS engagement, unified operations, marketing, retail and
Acquire expertise in developing, implementing, Gain the skills required to deploy Dynamics 365 talent management. This course introduces you to
monitoring and securing Azure deployments across IaaS for Marketing, including configuration settings, Dynamics 365 functionality and business value.
and PaaS solutions. understanding core functionality, setting up events and
running effective surveys.
AZ-300 MICROSOFT AZURE SOLUTIONS  
ARCHITECT - TECHNOLOGIES – 5 DAYS MB-230 DYNAMICS 365 FOR CUSTOMER DATA & AI
Explore the various roles of an Azure Solutions Architect, SERVICE – 1 DAY
from infrastructure configuration to application creation Learn to leverage Microsoft Dynamics 365 for Customer AI-100 DESIGNING AND IMPLEMENTING AN
and deployment in this highly interactive course. Service to automatic case creation and queue AZURE AI SOLUTION – 3 DAYS
management, freeing up time to dedicate it where you Take the first steps in designing an Azure AI solution
AZ-301 MICROSOFT AZURE SOLUTIONS can have a greater impact, directly with your customers. by building a customer support chat Bot using artificial
ARCHITECT - DESIGN – 4 DAYS intelligence from the Microsoft Azure platform including
Dive deep into the design responsibilities of an Azure MB-240 DYNAMICS 365 FOR FIELD SERVICE language understanding and pre-built AI functionality in
Solutions Architect, designing around key pillars such – 3 DAYS the Azure Cognitive Services.
as identity, security, data platform, migration, and much Get the most out of Dynamics 365 for Field Service in
more. this in-depth course that shows you how to configure,
execute work orders and delivery, and use Universal
Resource Scheduling to maximum advantage.

38
MICROSOFT TECHNICAL TRAINING
DP-050 MIGRATE SQL WORKLOADS TO AZURE MS-200 PLANNING AND CONFIGURING A AZURE
– 2 DAYS MESSAGING PLATFORM – 5 DAYS
Learn about migrating data platform technologies that Explore all aspects of a modern messaging infrastructure (10992) INTEGRATING ON-PREMISES CORE
exist on Microsoft Azure and discover how existing SQL in this intensive course, including client access, mail INFRASTRUCTURE WITH MICROSOFT AZURE
based workloads can be migrated and modernized. flow, high availability and disaster recovery across – 3 DAYS
Exchange Server and Exchange Online. This course offers an overview of these services, providing
DP-060 MIGRATE NOSQL WORKLOADS TO the knowledge necessary to design hybrid solutions
AZURE COSMOS DB – 1 DAY MS-201 IMPLEMENTING A HYBRID AND SECURE properly. It also includes a number of demonstrations and
You will be introduced to Cosmos DB and learn to MESSAGING PLATFORM – 4 DAYS labs that enable students to develop hands-on skills that
migrate MongoDB and Cassandra workloads to Learn how to plan a hybrid messaging strategy for are necessary when implementing such solutions.
Cosmos DB. Exchange Online that incorporates the key aspects of
security, hygiene, and compliance. (10993) INTEGRATING ON-PREMISES IDENTITY
DP-070 MIGRATE OPEN SOURCE DATA INFRASTRUCTURE WITH MICROSOFT – 3 DAYS
WORKLOADS TO AZURE – 1 DAY MS-300 DEPLOYING MICROSOFT 365 This course teaches IT professionals how to integrate their
Understand Azure SQL Database and what is required TEAMWORK – 5 DAYS on-premises AD DS environment with Azure AD and how to
to migrate MySQL and PostgreSQL workloads to Azure Delve into the essential elements of MS 365 use Azure AD as a directory service. It also teaches candidates
SQL Database while discovering the features and collaboration in this intensive course that covers content how to use Azure RMS to protect sensitive documents.
benefits of Azure SQL DB. services, SharePoint online, Microsoft Teams and Office
365 Workloads to create more efficient and effective teams. (20487) DEVELOPING WINDOWS AZURE AND
DP-100 DESIGNING AND IMPLEMENTING A DATA WEB SERVICES – 5 DAYS
SCIENCE SOLUTION ON AZURE – 3 DAYS MS-301 DEPLOYING SHAREPOINT SERVER In this course, students will learn how to design and develop
This course is for experienced data scientists who seek HYBRID – 5 DAYS services that access local and remote data from various data
to gain the necessary knowledge about how to use Learn to implement the key components of a SharePoint sources and how to develop and deploy services to hybrid
Azure services to develop, train, and deploy, machine 2019/SharePoint Online hybrid deployment, including environments, including on-premises servers and Windows Azure.
learning solutions. infrastructure, service application, various hybrid
scenario, and migration considerations.
DP-200 IMPLEMENTING AN AZURE DATA
SOLUTION – 3 DAYS MS-500 MICROSOFT 365 SECURITY EXCHANGE SERVER
Explore the skills needed to implement various ADMINISTRATOR – 4 DAYS
data platform technologies into solutions including Security professionals will learn the best practice and (20345-1) ADMINISTERING MICROSOFT
on-premises, cloud, and hybrid data scenarios practical skills needed to manage, implement and EXCHANGE SERVER 2016/2019 – 5 DAYS
incorporating both relational and No-SQL data. administer a secure MS 365 deployment, including Students will learn how to install Exchange Server 2016,
threat protection and built-in compliance. and how to configure and manage an Ex-change Server
DP-201 DESIGNING AN AZURE DATA SOLUTION environment. The course covers how to manage mail
– 2 DAYS MS-600 BUILDING APPLICATIONS AND recipients and public folders, including how to perform
Incorporating relational, No-SQL or Data Warehouse SOLUTIONS WITH MICROSOFT 365 CORE bulk operations using Exchange Management Shell.
data, design solutions and process architectures using a SERVICES - 5 DAYS (2019 content coming October 2019)
range of technologies for both streaming and batch data. Contact your local New Horizons center for details.
(20345-2) DESIGNING AND DEPLOYING
MS-900 MICROSOFT 365 FUNDAMENTALS – 1 DAY MICROSOFT EXCHANGE SERVER 2016/2019
This introductory course offers foundational knowledge – 5 DAYS
MODERN WORKPLACE on the benefits of adopting cloud services and the SaaS Students will learn how to design and configure
cloud model, with a specific focus on Microsoft 365 advanced components in an Exchange Server 2016
MD-100 WINDOWS 10 – 5 DAYS cloud service offerings. deployment such as site resiliency, advanced security,
Everything you need to know to successfully install, compliance, archiving, and discovery solutions.
configure, protect, and maintain a Widows 10 installation. (2019 content coming October 2019)

MD-101 MANAGING MODERN DESKTOPS – 5 DAYS IT PROFESSIONAL

This course is designed for the modern Desktop
Administrator, who must consider a myriad of things APPLICATION DEVELOPMENT OFFICE 365
when deploying a Windows 10 solution, including
management across multiple devices, security concerns (20480) PROGRAMMING IN HTML5 WITH (10997) OFFICE 365 ADMINISTRATION AND
of an BYOD workplace, and incorporation of apps for JAVASCRIPT AND CSS3 – 5 DAYS TROUBLESHOOTING – 3 DAYS
business efficiency. This course provides an introduction to HTML5, CSS3, This course focuses on skills required to administer and
and JavaScript. This course helps students gain basic troubleshoot Office 365 tenant and key services of Office
MS-030 OFFICE 365 ADMINISTRATOR – 5 DAYS HTML5/CSS3/JavaScript programming skills. 365, such as Exchange Online, SharePoint Online and
Cultivate your skills in evaluating, planning, deploying, Skype for Business. It also covers security and compliance
and operating Microsoft Office 365 services, including its (20483) PROGRAMMING IN C# – 5 DAYS features of Office 365.
identities, dependencies, requirements, and supporting This training course teaches developers the
technologies. programming skills that are required for developers to
create Windows applications using the C# language.
MS-100 MICROSOFT 365 IDENTITY AND SHAREPOINT SERVER
SERVICES – 5 DAYS (20486) DEVELOPING ASP.NET CORE MVC WEB
This course dives into the management aspects of (20339-1) PLANNING AND ADMINISTERING
APPLICATIONS – 5 DAYS
both Office 365 and Microsoft 365 in regard to tenant, Students will learn to develop advanced ASP.NET Core SHAREPOINT 2016 – 5 DAYS
service, and identity management of these solution suites. MVC applications using .NET Framework Core tools and The course teaches you how to deploy, administer, and
technologies. troubleshoot your SharePoint environment.
MS-101 MICROSOFT 365 MOBILITY AND
SECURITY – 4 DAYS (20339-2) ADVANCED TECHNOLOGIES OF
Acquire the practical knowledge and skills to manage SHAREPOINT 2016 – 5 DAYS
key pillars of the MS 365 suite – security, compliance, This course will teach you how to plan, configure, and manage
and devices. the advanced features in a SharePoint 2016 environment.

39
MICROSOFT TECHNICAL TRAINING

(55157) SHAREPOINT BUSINESS INTELLIGENCE (10988) MANAGING SQL BUSINESS SYSTEM CENTER
– 3 DAYS INTELLIGENCE OPERATIONS – 3 DAYS
This course covers the services and features in SharePoint This course is aimed at database professionals who (20703-1) ADMINISTERING SYSTEM CENTER
that offer support for Business Intelligence scenarios. manage Business Intelligence (BI) operations. This CONFIGURATION MANAGER – 5 DAYS
course looks at various options that provide the ability of Students will learn day-to-day management tasks, including
(55197) MICROSOFT SHAREPOINT SERVER 2016 business users to analyze data and share their findings, how to manage applications, client health, hardware and
FOR THE SITE OWNER/POWER USER – 2 DAYS starting with managed BI data sources and expanding software inventory, operating system deployment, and
Students should take this course if they need to know how to personal and external/public data sources. software updates by using Configuration Manager.
to manage the team collaboration, document management
and social features of Microsoft SharePoint 2016 sites. (10990) ANALYZING DATA WITH SQL SERVER (20703-2) INTEGRATING MDM AND CLOUD
REPORTING SERVICES – 3 DAYS SERVICES WITH SYSTEM CENTER
(55234) SHAREPOINT 2016 SITE COLLECTIONS This course teaches students how to implement a SQL CONFIGURATION MANAGER – 3 DAYS
AND SITE OWNER ADMINISTRATION – 5 DAYS Server 2016 Reporting Services solution for data analysis This course focuses on both hybrid MDM using Microsoft
This course is intended for power users and IT professionals in an organization. The course discusses how to use Intune, and the on-premises MDM scenario. This course also
who are tasked with working within the SharePoint 2016 the Reporting Services development tools to create and covers integration with online services such as Microsoft Store
environment and conduct site collection and site administration. manage reports and implement self-service BI solutions. for Business, Microsoft Office 365, and Microsoft Azure.

(20761) QUERYING DATA WITH TRANSACT-SQL (20745) IMPLEMENTING A SOFTWARE-DEFINED

– 5 DAYS DATACENTER – 5 DAYS
SQL SERVER The purpose of this course is to give students a good This course explains how to implement and manage
understanding of the Transact-SQL language which virtualization infrastructure in a software-defined
(10985) INTRODUCTION TO SQL DATABASES is used by all SQL Server-related disciplines; namely, datacenter by using System Center 2016 Virtual Machine
– 3 DAYS Database Administration, Database Development and Manager. The course also describes how to monitor
This course is for those looking to move into a database Business Intelligence. the infrastructure by using System Center Operations
professional role or whose job role is expanding to Manager and protect it by using Data Protection Manager.
encompass database elements. Students will learn (20762) DEVELOPING SQL DATABASES – 5 DAYS
fundamental database concepts including database This course provides students with the knowledge and
types, database languages, and database designs. skills to develop a Microsoft SQL Server 2016 database.
The course focuses on teaching individuals how to use WINDOWS 10
(10986) UPDATING YOUR SKILLS TO SQL SQL Server 2016 product features and tools related to
SERVER 2016 – 3 DAYS developing a database. (10982) SUPPORTING AND TROUBLESHOOTING
This course is for existing database professionals with WINDOWS 10 – 5 DAYS
experience of SQL Server 2014 who want to update their (20764) ADMINISTERING A SQL DATABASE Students acquire the knowledge required to successfully
skills to SQL Server 2016. Additional this course is for INFRASTRUCTURE – 5 DAYS install and customize Windows 10 operating systems
existing SQL Server 2014 MCSAs who want to prepare This course provides students who administer and maintain and apps, configure local and remote network
for the Upgrade exam for SQL Server 2016 certification. SQL Server databases with the knowledge and skills to connectivity and storage, configure security, and
administer a SQL server database infrastructure. Additional maintain, update, and recover Windows 10.
(10987) PERFORMANCE TUNING AND it will be of use to individuals who develop applications that
OPTIMIZING SQL DATABASES – 4 DAYS deliver content from SQL Server databases. (20695) DEPLOYING WINDOWS DEVICES AND
This course provides students who manage and ENTERPRISE APPS – 5 DAYS
maintain SQL Server databases with the knowledge and (20765) PROVISIONING SQL DATABASES – 5 DAYS This course describes how to assess operating system
skills to performance tune and optimize their databases. This course provides students with the knowledge and application deployment options, determine the most
and skills to provision a Microsoft SQL Server 2016 appropriate deployment strategy, and then implement
(20461) QUERYING MICROSOFT SQL SERVER database. The course covers SQL Server 2016 provision a lite-touch or zero-touch deployment solution for
– 5 DAYS both on-premise and in Azure, and covers installing from Windows devices and apps.
Students learn the technical skills to write basic new and migrating from an existing install.
Transact-SQL queries for Microsoft SQL Server 2014.
This course is the foundation for all SQL Server-related (20767) IMPLEMENTING A SQL DATA
disciplines; namely, Database Administration, Database WAREHOUSE – 5 DAYS WINDOWS POWERSHELL
Development and Business Intelligence. This course describes how to implement a data
warehouse platform to support a BI solution. Students will (10961) AUTOMATING ADMINISTRATION WITH
(20462) ADMINISTERING MICROSOFT SQL learn how to create a data warehouse with SQL Server WINDOWS POWERSHELL – 5 DAYS
SERVER DATABASES – 5 DAYS 2016 and with Azure SQL Data Warehouse, to implement Learn how, with Windows PowerShell 4.0, to remotely
The course focuses on teaching individuals how to use ETL with SQL Server Integration Services, and to validate manage single or multiple Windows-based servers and
SQL Server 2014 product features and tools related to and cleanse data with SQL Server Data Quality Services automate day-to-day management and administration tasks.
maintaining a database. and SQL Server Master Data Services.
(10962) ADVANCED AUTOMATED ADMINISTRATION
(20463) IMPLEMENTING A DATA WAREHOUSE (20768) DEVELOPING SQL DATA MODELS – 3 DAYS WITH WINDOWS POWERSHELL – 3 DAYS
WITH MICROSOFT SQL SERVER – 5 DAYS This course is aimed at database professionals who fulfil a This course is built on Windows Server 2012 R2 and
Students will learn how to create a data warehouse with Microsoft Business Intelligence (BI) developer role. This course looks Windows 8.1 and while it is specifically focused on
SQL Server 2014, implement ETL with SQL Server Integration at implementing multidimensional databases by using Windows PowerShell v4.0, is also relevant in v2.0 and
Services, and validate and cleanse data with SQL Server Data SQL Server Analysis Services (SSAS), and at creating v3.0 Windows PowerShell environments.
Quality Services and SQL Server Master Data Services. tabular semantic data models for analysis with SSAS.

(20778) ANALYZING DATA WITH BOWER BI – 3 DAYS

The main purpose of the course is to give students a
good understanding of data analysis with Power BI. The
course includes creating visualizations, the Power BI
Service, and the Power BI Mobile App.

40
MICROSOFT TECHNICAL TRAINING

Microsoft Software Assurance offers a broad range of value-added benefits in one program, combining the latest
software with tools and resources to help you deploy, manage, and migrate software. Software Assurance Training
Vouchers (SATVs) are just one benefit and can be redeemed at New Horizons for Microsoft Official Curriculum courses.
Contact your Account Executive for more information.

WINDOWS SERVER (20742) IDENTITY WITH WINDOWS SERVER 2016 (20744) SECURING WINDOWS SERVER 2016 – 5 DAYS
– 5 DAYS This course begins by emphasizing the importance of
(20740) INSTALLATION, STORAGE, AND COMPUTE This course teaches IT Pros how to deploy and configure assuming that network breaches have occurred already, and
WITH WINDOWS SERVER 2016 – 5 DAYS Active Directory Domain Services (AD DS) in a distributed then teaches you how to protect administrative credentials
This course is for professionals who will be responsible environment, how to implement Group Policy, how to perform and rights to ensure that administrators can perform only the
for managing storage and compute by using Windows backup and restore, and how to monitor and troubleshoot tasks that they need to, when they need to.
Server 2016, and who need to understand the scenarios, Active Directory–related issues with Windows Server 2016.
requirements, and storage and compute options that are
available and applicable to Windows Server 2016. (20743) UPGRADING YOUR SKILLS TO MCSA:
WINDOWS SERVER 2016 – 5 DAYS
(20741) NETWORKING WITH WINDOWS SERVER This course is for information technology (IT) professionals
2016 – 5 DAYS who want to upgrade their technical skills from Windows
This course provides the fundamental networking skills Server 2008 or Windows Server 2012 to Windows Server
required to deploy and support Windows Server 2016 2016. This course presumes a high level of knowledge about
in most organizations. It covers IP fundamentals, remote previous Windows Server technologies and skills equivalent to
access technologies, and more advanced content the Microsoft Certified Solutions Associate (MCSA): Windows
including Software Defined Networking. Server 2008 or Windows Server 2012 credential.

41
42
 RED HAT TRAINING
As a Red Hat Advanced Business Training Partner,
New Horizons is proud to offer you the full suite of Red
Hat courses. From Linux® and Ansible, to Open Shift
and OpenStack, our hands-on training will empower you
to elevate your career and reduce your organization’s
downtime, enabling you to meet and exceed your
business goals.

RED HAT CERTIFIED SYSTEM RED HAT LINUX SECURITY: PHYSICAL, VIRTUAL OPENSHIFT DEVELOPMENT I (DO288) – 3 DAYS
ADMINISTRATOR (RHCSA) AND CLOUD (RH415) – 4 DAYS OPENSHIFT DEVELOPMENT I WITH EXAM
RED HAT LINUX SECURITY: PHYSICAL, VIRTUAL (DO289) – 4 DAYS
RED HAT SYSTEM ADMINISTRATION I (RH124) AND CLOUD WITH EXAM (RH416) – 4 DAYS Boost your productivity by learning how to design, build,
– 5 DAYS Develop the critical skills that you need to maintain and deploy containerized software applications on an
This course will actively engage students in task-focused security and manage risk of servers running Red OpenShift cluster. Write container-native applications
activities, lab-based knowledge checks, and facilitative Hat Enterprise Linux, whether deployed on physical and migrate existing applications. D0289 covers the
discussions to ensure maximum skill transfer and hardware, as virtual machines, or as cloud instances. same material as D0288, but includes exam EX288 on
retention. RH416 covers the same material as RH415, but the 4th day of class.
includes exam EX415 on the 5th day of class.
RED HAT SYSTEM ADMINISTRATION II (RH134) OPEN SHIFT DEVELOPMENT II (DO292) – 4 DAYS
– 4 DAYS RED HAT PERFORMANCE TUNING (RH442) Discover three runtimes: WildFly Swarm, Vert.x,
RED HAT SYSTEM ADMINISTRATION II WITH – 4 DAYS and Spring Boot through an intensive, hands-on
RHCSA EXAM (RH135) – 5 DAYS Master system architecture with an emphasis on programming experience in which you will develop
This course is designed for IT professionals working to understanding its implications on system performance, multiple microservices using the three runtimes,
become full-time enterprise Linux system administrators. performance adjustments, open source benchmarking deploying them on a Red Hat® OpenShift Container
The course is a follow-up to System Administration utilities, networking performance, and tuning Platform cluster.
I. RH135 covers the same material as RH134, but configurations for specific server use cases and
includes the exam (EX300) on the 5th day of class. workloads. You will also be prepared to take Red Hat
exam EX442.
RHCSA RAPID TRACK COURSE (RH199) – 4 DAYS OPEN STACK ADMINISTRATION
This course is designed for experienced Linux System
Administrators who want to harden their technical OPENSTACK ADMINISTRATION I (CL110)
skill sets and become accredited with the RHCSA ANSIBLE AUTOMATION – 4 DAYS
certification. Combines topics covered in courses Successfully implement a cloud computing environment
RH124 and RH134. AUTOMATION WITH ANSIBLE (D0407) – 4 DAYS using OpenStack by learning how to configure, use, and
AUTOMATION WITH ANSIBLE WITH EXAM maintain Red Hat® OpenStack Platform.
(D0408) – 5 DAYS
Learn to automate provisioning, configuration, OPENSTACK ADMINISTRATION II (CL210)
RED HAT CERTIFIED ENGINEER (RHCE) application deployment, and orchestration. Install and – 4 DAYS
configure Ansible on a management workstation and OPENSTACK ADMINISTRATION II WITH EXAM
RED HAT SYSTEM ADMINISTRATION III: LINUX prepare managed hosts for automation. Course D0408 (CL211) – 5 DAYS
AUTOMATION W/ANSIBLE (RH294) – 4 DAYS is the same course as D0407, but includes exam EX407 Develop your skills to implement a full-featured cloud
RED HAT SYSTEM ADMINISTRATION III: LINUX administered on the 5th day. computing environment using OpenStack. Configure,
AUTOMATION W/ANSIBLE WITH RHCE EXAM administer, and manage Red Hat® OpenStack Platform
(RH295) – 5 DAYS ADVANCED AUTOMATION: ANSIBLE BEST infrastructure. The lessons and objectives taught
Automate provisioning, configuration, application deployment, PRACTICES (DO447) – 4 DAYS in course CL211 are the same as those in course
and orchestration. Install and configure Ansible® on a As an experienced Red Hat® Ansible® Automation user, CL210, but also include the Red Hat Certified System
management workstation. Prepare managed hosts for this course empowers you to take your Ansible skills to Administrator in Red Hat OpenStack exam (EX210).
automation. Write Ansible Playbooks to automate tasks and the next level, enabling scalable design and operation of
run playbooks to ensure servers are correctly deployed and Ansible Automation in the enterprise. Prepares you for OPENSTACK ADMINISTRATION III (CL310)
configured. RH295 covers the same material as RH294, but exam EX447. – 4 DAYS
includes the exam (EX294) on the 5th day of class. OPENSTACK ADMINISTRATION III WITH EXAM
(CL311) – 5 DAYS
You will learn how to manage the OpenStack networking
OPEN SHIFT CONTAINER PLATFORM service (Neutron) with network functions virtualization to
RED HAT ADVANCED SYSTEMS enhance your network’s performance. CL311 covers the
ADMINISTRATION INTRODUCTION TO OPEN SHIFT, KUBERNETES same material as CL310, but includes exam EX310 on
AND CONTAINERS (DO180) – 3 DAYS the 5th day of class.
RED HAT TROUBLESHOOTING (RH342) – 4 DAYS Build core knowledge in managing containers through
RED HAT TROUBLESHOOTING WITH EXAM hands-on experience with containers, Kubernetes, and
(RH343) – 5 DAYS the Red Hat® OpenShift® Container Platform.
This course empowers you to apply the scientific
method to a structured form of troubleshooting to OPENSHIFT ADMINISTRATION I (D0280)
successfully diagnose problems, gather information, – 3 DAYS
and fix common issues with Red Hat Enterprise Linux. OPENSHIFT ADMINISTRATION I WITH EXAM
RH343 covers the same material as RH342, but also (D0281) – 4 DAYS
includes the Red Hat Certified Specialist in Linux Install, configure, and manage OpenShift clusters and
Diagnostics and Troubleshooting exam (EX342). deploy sample applications to further understand how
to use the platform. D0281 covers the same material as
D0280, but includes the exam (EX280) on the 4th day
of class.

43
 SALESFORCE TRAINING
Salesforce is the world’s #1 Customer Relationship
Management (CRM) platform. It is composed of
Commerce Cloud, Sales Cloud, Service Cloud, Data
Cloud (including Jigsaw), Marketing Cloud, Community
Cloud (including Chatter), Analytics Cloud, App Cloud,
and IoT. To maximize your Salesforce investment,
there’s no better way than giving your people the skills
to use Salesforce to its fullest extent. New Horizons is
an authorized Salesforce training provider, offering the
full spectrum of official Salesforce courses and
certifications.

ADMINISTRATORS DEVELOPERS SALESFORCE PROGRAMMING LIGHTNING WEB

COMPONENTS (DEX602) – 5 DAYS
ADMINISTRATION ESSENTIALS FOR DEVELOPING FOR SALESFORCE B2C In this course, you’ll learn how to program Lightning
EXPERIENCED ADMINS IN LIGHTENING COMMERCE (CCD101) – 4 DAYS Web Components with markup, JavaScript, CSS, Apex,
EXPERIENCE (ADX211) – 4 DAYS The course teaches developers how to customize and the Salesforce Lightning Design System (SLDS), and
This course is for administrators who are ready to the SiteGenesis reference application and modify a make them available to Salesforce end users.
significantly ramp up their skills and knowledge about Commerce Cloud storefront.
using Salesforce to solve their most pressing business
needs. INTRODUCTION TO OBJECT-ORIENTED
PROGRAMMING WITH APEX CODE IN END USERS
ADMINISTRATION ESSENTIALS FOR NEW LIGHTENING PLATFORM (ADX231) – 5 DAYS
ADMINS (ADM201) – 5 DAYS This course will teach learn the basics of implementing JOURNEY BUILDER 101 (JB101) – 1 DAY
This course for new administrators is the core business logic using Apex, the primary programming This course teaches the fundamentals of setting up a
training that ensures success with Salesforce. It is language of the Salesforce platform. customer journey within the Marketing Cloud.
recommended before starting a Salesforce deployment
or when taking over an existing deployment. SALESFORCE AURA COMPONENTS ESSENTIALS FOR MARKETING CLOUD EMAIL
IMPLEMENTATION FOR PLATFORM MARKETERS (EEB101) – 4 DAYS
PREPARING FOR YOUR SALESFORCE DEVELOPERS (DEX460) – 1 DAY In this course, email marketers will gain hands-on experience
ADMINISTRATOR CERTIFICATION (CRT101) This course gives students hands-on experience on creating emails, sending and tracking results, managing
– 1 DAY building a single-page application. Students will learn subscriber data, segmenting data to deliver targeted,
By covering the details around the exam objectives, how to surface their components in mobile and desktop relevant messages and discover automation tools that allow
this course will help hone problem-solving skills and environments, as well as build a Lightning application them to automate campaigns and daily tasks.
reinforce knowledge of key topics in preparation for the that have a Salesforce look & feel.
certification exam. MANAGING THE COMMERCE CLOUD
SALESFORCE DECLARATIVE DEVELOPMENT STOREFRONT (CCM101) – 2 DAYS
SALESFORCE ADMINISTRATION ESSENTIALS FOR PLATFORM APP BUILDERS IN LIGHTNING This course teaches merchants and marketers how to
FOR NEW ADMINS IN LIGHTNING EXPERIENCE EXPERIENCE (DEX402) – 5 DAYS manage catalogs, content, products, and promotions
(ADX201) – 5 DAYS Master Salesforce’s suite of click-not-code options for for a Commerce Cloud storefront using the Commerce
This course is the core training that ensures your developing valuable apps and functionality over five days Cloud Business Manager.
success with Salesforce Lightning. It’s a must for new of guided scenarios, lectures, and discussion.
administrators, and we recommend completing this MOBILE AND DESKTOP EXPLORATION IN WAVE
course before starting a Salesforce deployment or when SALESFORCE DEVELOPING APPS ON HEROKU ANALYTICS (ANC101) – 1 DAY
taking over an existing deployment. FOR SALESFORCE PLATFORM DEVELOPERS This course teaches how to explore data through lenses
(DEX701) – 1 DAY and interactive dashboards from a desktop or mobile
SALES CLOUD ADMINISTRATION: PRODUCTS, After touring the use cases of Heroku, you will learn how device, and how to share insights in Chatter or email.
QUOTES, ORDERS AND COLLABORATIVE to build, deploy, and extend apps using Heroku features,
FORECASTS (ADM251) – 1 DAY such as Heroku Buttons (for one-click deployment) SALESFORCE ESSENTIALS OF PARDOT FOR
This course will teach administrators how to set up and Heroku Add-ons (third-party components from the DIGITAL MARKETERS (PDT101) – 5 DAYS
products, price books, quotes, and orders to streamline Heroku Elements Marketplace). This course will show you how to effectively design, build,
their processes. and implement marketing workflows, as well as use
SALESFORCE INTEGRATING WITH THE Pardot-generated reports to make data-driven decisions.
SALESFORCE CPQ ADMIN ESSENTIALS FOR SALESFORCE PLATFORM (DEX502) – 5 DAYS
EXPERIENCED ADMINISTRATORS (CPQ211) Integrating with the Salesforce Platform covers the key SALESFORCE FUNDAMENTALS FOR BUSINESS
– 4 DAYS elements of how to design and implement all types of ADMINISTRATION SPECIALISTS (BSX101)
This course is essential for CPQ administrators by integrations with the Salesforce platform. – 3 DAYS
providing a detailed and in-depth look at Salesforce This course will provide students with an understanding
CPQ and its applications. We recommend experienced SALESFORCE PROGRAMMING LIGHTNING of what’s possible with the Salesforce platform, its
administrators take this course before starting a COMPONENTS (DEX601) – 5 DAYS specific applications, and their business values and
Salesforce CPQ implementation. In this five-day instructor-led course, students will learn benefits.
how to program Lightning Components with markup,
SALESFORCE CPQ ADMIN ESSENTIALS FOR JavaScript, CSS, Apex, and the Salesforce Lightning SALESFORCE REPORTING FUNDAMENTALS IN
NEW ADMINISTRATORS (CPQ201) – 2 DAYS Design System (SLDS), and make them available to LIGHTNING EXPERIENCE (RPX101) – 1 DAY
This course provides hands-on foundational training to Salesforce end users. This course will teach you how to customize existing
provide you with the basic knowledge needed to set reports as well as use the Salesforce reporting toolset to
up, configure, and maintain a Salesforce CPQ instance, create your own reports.
enabling your success with Salesforce CPQ.

44
SALESFORCE TRAINING

IMPLEMENTATION EXPERTS SALESFORCE BILLING ESSENTIALS FOR SALES SALESFORCE MARKETING CLOUD CONNECT
CLOUD ADMINISTRATORS (BLG201) – 2 DAYS ESSENTIALS (MCC201) – 4 DAYS
BUILDING LENSES, DASHBOARDS AND APPS IN Salesforce Billing Essentials for Sales Cloud This  course is designed to give students in-depth
EINSTEIN ANALYTICS (ANC201) – 1 DAY Administrators will give administrators the knowledge knowledge of the functionality available when you
In this course, support agents will gain hands-on they need to configure and maintain Salesforce Billing to connect your Salesforce org to your Marketing Cloud
experience using Service Cloud to share knowledge with handle a wide variety of billing scenarios from bookings, account.
each other and with customers. billings, cash, revenue, taxation, and general ledger upkeep.
SALESFORCE WORKING WITH DATA AND
GET STARTED WITH COMMUNITIES IN SALESFORCE COMMERCE FOUNDATIONAL DASHBOARDS IN EINSTEIN ANALYTICS
LIGHTENING EXPERIECE (ADX271) – 1 DAY TRAINING (B2B101) – 3 DAYS (ANC301) – 3 DAYS
This course teaches how to enable communities in B2B Commerce (formerly CloudCraze) Foundational Students will learn how to set up users in an
an organization, create communities for partner and Training course is designed to provide an orientation of Einstein Analytics, load and transform Salesforce and
customers, add members to these communities, and the B2B Commerce components. This course provides external data, and configure data security with apps and
gauge participation. hands-on experience to set up and configure the row-level security.
essential elements required to manage a site/storefront.
IMPLEMENTING A REPORTING STRATEGY FOR SERVICE CLOUD ADMINISTRATION (ADM261)
THE SALES CLOUD (STR301) – 3 DAYS SALESFORCE COMMERCE TECHNICAL – 2 DAYS
This course teaches the tools to analyze key sales TRAINING (B2B201) – 5 DAYS This course will teach how to configure Salesforce
metrics, including lead generation, pipeline and trends, B2B Commerce (formerly CloudCraze) Technical Training Knowledge, set up service contracts with milestones
closed business, and sales team performance. course includes the foundational course (B2B-101) and entitlements, create the Console for Service
plus added technical topics. It is designed to provide application, configure the SoftPhone using Open CTI,
PREPARING FOR YOUR SALESFORCE.COM an orientation of the B2B Commerce components as and set up Live Agent.
SALES CLOUD CONSULTANT CERTIFICATION well as hands-on exploration of the platform across
(CRT251) – 1 DAY architectural, functional, and technical topics.
This course provides an overview of the exam objectives
to help focus efforts to prepare for the Salesforce Sales SALESFORCE IMPLEMENTING FIELD SERVICE
Cloud Consultant Certification exam. LIGHTNING (FSL201) – 3 DAYS
In this hands-on course, you will learn about Field
PREPARING FOR YOUR SALESFORCE SERVICE Service Lightning components and even have the
CLOUD CONSULTANT CERTIFICATION (CRT261) opportunity to implement Field Service Lightning for AW
– 1 DAY Computing, our fictitious company.
This course provides an overview of the exam objectives
to help focus efforts to prepare for the Salesforce Service
Cloud Consultant Certification exam.

45
 SAP TRAINING
SAP training will give your workforce the knowledge
and skills they need to maximize the power of your SAP
solutions and ultimately boost software and technology
proficiency across your organization. New Horizons
offers the full portfolio of SAP Training through our
strategic partnerships. Listed here are the most popular
courses.

SAP BUSINESS OBJECTS SAP WEB INTELLIGENCE: REPORT DESIGN I SAP SALES PROCESSING IN SAP ERP (SCM605)
(BOW310) – 2 DAYS – 5 DAYS
INTRODUCTION TO SAP BUSINESSOBJECTS BI This course teaches the comprehensive skills and This course is ideal for students requiring detailed
SOLUTIONS (SAPBI) – 3 DAYS in-depth knowledge needed to access, analyze and knowledge about customizing of sales processes and
In this course, students describe the SAP share data using SAP BusinessObjects BI launch pad basic functions.
BusinessObjects Business Intelligence tools and learn and SAP BusinessObjects Web Intelligence.
about the use cases by getting an overview of basic
functions of the most important BusinessObjects
reporting tools. SAP HANA & S/4HANA
SAP ERP
SAP BUSINESSOBJECTS ANALYSIS, EDITION SAP ABAP PROGRAMMING FOR SAP HANA
FOR MICROSOFT OFFICE (BOAN10) – 2 DAYS SAP BUSINESS PROCESSES IN FINANCIAL (HA400) – 3 DAYS
In this course, students learn the basic functions and ACCOUNTING (AC010) – 5 DAYS This course will prepare the student to develop and
navigation options of the Analysis edition for Microsoft This course gives participants an overview of the optimize ABAP applications that access data stored in
Office. Students will also learn the special functions and different processes in the financial accounting the SAP HANA Database.
layout design options of Analysis. components of SAP ERP and shows the connections
between the individual processes (new general ledger/ SAP AUTHORIZATION, SECURITY AND
SAP BUSINESSOBJECTS BUSINESS new G/L). SCENARIOS (HA240) – 2 DAYS
INTELLIGENCE PLATFORM: ADMINISTERING This training course is focusing on the authorization,
SERVERS (WINDOWS) (BOE320) – 3 DAYS SAP BUSINESS PROCESSES IN MANAGEMENT security and integrated scenarios for SAP HANA,
This course teaches students how to perform common ACCOUNTING (AC040) – 5 DAYS release HANA 1.0 SPS12 and also HANA 2.0 SPS00.
server management and administrative tasks in SAP In this course, students learn the business processes
BusinessObjects Business Intelligence platform. in management accounting, such as outlining business SAP BUSINESS PROCESSES IN SAP S/4HANA
concepts and methods, performing daily postings, and SALES (S4600) – 4 DAYS
SAP BUSINESSOBJECTS BUSINESS carrying out period end closings. Students will learn how to perform the most important
INTELLIGENCE PLATFORM: ADMINISTRATION functions in the sales process chain, from presales to
AND SECURITY (BOE310) – 2 DAYS SAP ERP PLANNING AND MANUFACTURING customer payment, in the SAP S/4HANA system.
This course prepares students to perform key OVERVIEW (SCM130) – 5 DAYS
administrative tasks in SAP BusinessObjects Business This course is designed to provide an overview of the SAP FINANCIAL ACCOUNTING IN SAP S/4HANA
Intelligence platform to manage users, groups, and fundamental concepts and procedures of production (S4F01) – 2 DAYS
objects, and to distribute contents to users. planning within SAP ERP. The course provides an overview of the Financial
Accounting capabilities that are new or different in SAP
SAP BUSINESSOBJECTS DASHBOARDS 4.1 SAP FINANCIALS (SAPFIN) – 2 DAYS S/4 HANA compared to SAP ERP.
(BOX310) – 3 DAYS In this course, students will identify the areas of the SAP
In this course, students are enabled to transform Excel ERP Financials solution, describe the capabilities of the SAP HANA - IMPLEMENTATION AND MODELING
workbooks into captivating dashboards for executives SAP ERP Financials solution using business processes, (HA300) – 3 DAYS
and business users. & apply the SAP NetWeaver Business Client (NWBC) in This course teaches how to optimize reporting performance
the SAP ERP Financials solution. using SAP HANA and builds on the introduction provided in
SAP BUSINESSOBJECTS INFORMATION DESIGN the HA100 course, and deals with more advanced modeling
TOOL (BOID10) – 5 DAYS SAP INVENTORY MANAGEMENT AND PHYSICAL and structuring techniques.
This course is designed to give the student the INVENTORY (SCM510) – 5 DAYS
comprehensive skills and in-depth knowledge needed This course will give students an overview and in depth SAP HANA - INTRODUCTION (HA100) – 2 DAYS
to create SAP BusinessObjects universes using the SAP knowledge of the inventory management process in The student will get an overview of SAP HANA SPS09
BusinessObjects Information Design Tool. SAP. After attending this class, students will understand and in-memory computing.
the major business processes, functions & configuration
SAP BUSINESSOBJECTS WEB INTELLIGENCE: in inventory management. SAP HANA - OPERATIONS & ADMINISTRATION
ADVANCED REPORT DESIGN (BOW320) (HA200) – 5 DAYS
– 2 DAYS SAP OVERVIEW (SAP01) – 3 DAYS The course covers the most important tasks for the daily
Students will gain the comprehensive skills and in-depth This course provides an overview on SAP applications work of an SAP HANA system administrator.
knowledge needed to apply alternative query and and components.
reporting techniques when creating complex Web SAP S/4HANA – AUTHORIZATION CONCEPT
Intelligence documents. SAP PROCESSES IN PROCUREMENT (SCM500) (ADM945) – 2 DAYS
– 5 DAYS In this course, students will learn about the elements,
SAP INTRODUCTION TO PROGRAMMING WITH This course will give the student the fundamental strategies and tools of the SAP Fiori authorization
ABAP (BC100) – 2 DAYS knowledge and a comprehensive overview of the concept.
In this course, students will learn simple ABAP code. processes in procurement in SAP.

46
SAP TRAINING

SAP OTHER COURSES SAP CLOUD PLATFORM (CP100) – 5 DAYS SAP SYSTEM AND DATABASE ADMINISTRATION
This course will introduce students to the vast potential - ADAPTIVE SERVER ENTERPRISE (EDB358)
SAP ABAP WORKBENCH FOUNDATIONS of SAP Cloud Platform. Through exceptional hands-on – 5 DAYS
(BC400) – 5 DAYS labs, students will perform deep-dives into this open In this course, students learn how to manage physical
Students will gain a detailed knowledge of the platform. data replacement and storage, create, backup and
fundamental concepts of ABAP, and learn how to restore databases, and create and manage multiple
comfortably and efficiently work with the ABAP SAP DATA SERVICES - PLATFORM AND temporary databases.
Workbench tools, in order to undertake custom TRANSFORMS (DS10) – 3 DAYS
developments with confidence. In this course, students will learn how to define data SAP TECHNOLOGY FUNDAMENTALS FOR SAP
services, source, and target connections, as well as use S/4HANA AND SAP BUSINESS SUITE (SAPTEC)
SAP BUSINESS PROCESS IN SALES AND data services transforms and implement change in data – 4 DAYS
DISTRIBUTION (SCM600) – 5 DAYS capture within data services. Students will learn the technology fundamentals of most
In this course, participants learn about the fundamental SAP applications (incl. SAP Business Suite and SAP
business processes in sales and distribution. SAP FIORI – FOUNDATION (UX100) – 3 DAYS S/4HANA) and how SAP systems function with different
This course provides participants with an overview of user interfaces such as SAP Fiori or SAP GUI.
SAP BW POWERED BY SAP HANA (BW362) Fiori Design Principles, usage, Fiori LPD to cover
– 5 DAYS personalization and end user feedback, and other topics
This course enables experienced SAP BW users, such as application, application categories, and
modelers as well as administrators to run and work with intent based navigation, and semantic objects.
SAP BW on SAP HANA.

47
VMWARE TRAINING

VMware Certification Tracks

Associate vSphere
Training course VCA Gain Training course
Certification Tracks (Recommended) Exam
Certification
experience (for 1st VCP, one
Foundations
(VCA) Exam
training required)

Data Center
Virtualization
(DCV) track
vSphere

Network
Virtualization
(NV) track
vSphere and
NSX

VMware
vSphere:
VCA-DBT VCA- VCA- Foundations
Install,
training DBT DBT exam
Configure,
Manage

Cloud Management
and Automation
(CMA) track
vSphere and
vRealize

Desktop and
Mobility
(DTM) track
vSphere and
Horizon

Digital Workspace
(DW) track
WorkspaceOne VMware
and Digital Workspace ONE:
Workspace Deploy and
solutions Manage

Certification timeline: 2 weeks

For a list certification training courses, please visit: vmware.com/certification.

Click on the certification of your choice for the list of recommended courses.

48
For complete details on certification requirements and exam objectives, please visit vmware.co
 VMware Certification Training Path
VMware Certification sets the standard for IT professionals and validates the critical skills organizations need to adopt
and manage technology that drives desired business outcomes.

Advanced Submit and

Professional Deployment/ successfully Design Expert
Elective course Elective Training course Professional
Certification Design defend an Certification
(Recommended) Exam (Recommended) Certification
(VCP) Exam original design (VCDX)
(VCAP)

VMware
vSphere: VMware vSphere:
Optimize & Design
Scale Workshop VCAP-DCV VCAP-DCV
(Deployment) (Deploy)

VCP-DCV VCDX-DCV
Certification

VCAP-DCV VCAP-DCV
(Design) (Design)

VMware NSX:
Install, VMware NSX:
Configure, Troubleshooting
Manage & Operations VCAP-NV VCAP-NV
(Deployment) (Deploy)

VCP-NV VCDX-NV
Certification

VCAP-NV VCAP-NV
(Design) (Design)
VMware
vRealize VMware
Automation: Cloud
Install, Automation:
Configure, Design &
Manage Deploy VCAP-CMA VCAP-CMA
(Deployment) (Deploy)

VCP-CMA VCDX-CMA
Certification

VCAP-CMA VCAP-CMA
(Design) (Design)

VMware Horizon:
Install, VMware Horizon:
Configure, Design &
Manage Deploy VCAP-DTM VCAP-DTM
(Deployment) (Deploy)

VCP-DTM VCDX-DTM
Certification

VCAP-DTM VCAP-DTM
(Design) (Design)

VCP-DW

+90 days +6 months +18 months

Hands-On Experience Required Training Recommended Training

Certification Exam (required) Application and Defense

49
om/certification or contact your local VMware Education Services representative.
May 2019
 VMWARE TRAINING
In today’s competitive IT marketplace being average isn’t
enough. Demand for outstanding VMware practitioners
is growing at all levels, and evolving as the industry
requires continuous professional development. New
Horizons is a proud award-winning VMware Partner
offering the full portfolio of Authorized VMware Training.

CLOUD MANAGEMENT VMWARE VCLOUD DIRECTOR: INSTALL, DATA CENTER VIRTUALIZATION

CONFIGURE, MANAGE (V9.7) (V8.2) – 5 DAYS
VMWARE CLOUD AUTOMATION: DESIGN AND This course focuses on designing, installing, configuring, and VMWARE SAN: DEPLOY AND MANAGE (V6.7)
DEPLOY (V7.1) – 5 DAYS managing VMware vCloud Director for service providers. This (V6.6) (V6.2) – 3 DAYS
This course focuses on designing and deploying an course also covers interfacing vCloud Director with other systems This training course focuses on deploying and managing
enterprise cloud by using a distributed architecture through the use of various APIs. a software-defined storage solution with VMware Virtual
deployment of VMware vRealize Automation. SAN. This course looks at how Virtual SAN is used as an
VMWARE VCLOUD NFV WITH VCLOUD important component in the VMware software-defined data
VMWARE® CLOUD™ ON AWS: DEPLOY AND DIRECTOR (V8.X) – 5 DAYS center (SDDC).
MANAGE – 3 DAYS In this course, students will focus on configuring, managing,
This course teaches you skills for deploying and managing and operating VMware vCloud Director® 8.20 for a VMware VMWARE SECURITY OPERATIONS FOR THE
a VMware Cloud™ on AWS infrastructure Anyone planning vCloud® NFV™ environment. SOFTWARE-DEFINED DATA CENTER – 5 DAYS
VMware Training
to migrate, build, or hybridize with VMware Cloud on AWS Students will learn how to use the VMware Software-
can benefit from this course. VMWARE VREALIZE AUTOMATION: INSTALL, Defined Data Center (SDDC) product portfolio and tools
CONFIGURE, MANAGE (V7.6) (V7.3) – 5 DAYS to better manage administrator access, harden the
VMWARE CLOUD ORCHESTRATION AND This training course focuses on installing, configuring, VMware vSphere environment, and secure data at rest
EXTENSIBILITY (V7.1) – 5 DAYS and managing VMware vRealize Automation. This course and in motion.
This course focuses on extensibility and advanced covers the configuration and use of the vRealize Automation
administration through the use of vRealize Orchestrator platform, including self-service provisioning and the creation VMWARE SITE RECOVERY MANAGER: INSTALL,
workflows in vRealize Automation. of multivendor cloud services. CONFIGURE, MANAGE (V8.2) (V.6.1) – 2 DAYS
This hands-on training course equips experienced
VMWARE CLOUD: DEPLOY AND MANAGE A VMWARE VREALIZE AUTOMATION: VMware vSphere administrators with the knowledge
VSPHERE CLOUD – 5 DAYS ORCHESTRATION AND EXTENSIBILITY (V7.6) to install, configure, and manage VMware vCenter Site
In this course, students will explore the VMware (V7.4) – 5 DAYS Recovery Manager and equips administrators with
technologies that allow you to deploy and manage your This course focuses on extensibility and advanced the knowledge to assist in writing and testing disaster
private on-premise cloud and securely connect to other administration through the use of vRealize Orchestrator recovery plans.
clouds. workflows in vRealize Automation.
VMWARE VSAN: DEPLOY AND MANAGE
VMWARE DATA CENTER AUTOMATION WITH VMWARE VREALIZE LOG INSIGHT: DEPLOY AND PLUS VMWARE VSAN: TROUBLESHOOTING
VREALIZE ORCHESTRATOR AND VSPHERE MANAGE (V4.7) – 3 DAYS WORKSHOP (V6.6) – 5 DAYS
POWERCLI – 5 DAYS In this course, students will focus on deploying and Students will learn how vSAN functions as an important
This course teaches experienced VMware vSphere managing VMware vRealize® Log Insight™. component in the VMware software-defined data center.
administrators how to use the powerful automation tools that
all vSphere customers have access to. Using real-world use VMWARE VREALIZE NETWORK INSIGHT: VMWARE VSAN: PRODUCTION OPERATIONS
cases and examples, students will learn how to automate INSTALL, CONFIGURE, MANAGE (V3.X) – 2 DAYS (V6.7) – 3 DAYS
day-to-day administration tasks with VMware vSphere Students will learn the features, components, architecture, In this course, students will focus on building skills in
PowerCLI and VMware vRealize Orchestrator. and benefits of vRealize Network Insight and how to use it configuring and performing common administrator and
to simplify daily operation and troubleshooting tasks. end-user tasks with VMware vSAN™ 6.7.
VMWARE® HORIZON® CLOUD SERVICE ON
MICROSOFT AZURE: DEPLOY AND MANAGE VMWARE VREALIZE OPERATIONS: INSTALL, VMWARE VSAN: TROUBLESHOOTING
– 3 DAYS CONFIGURE, MANAGE (V7.0) (V6.6) – 5 DAYS WORKSHOP (V6.X) – 2 DAYS
This course provides you with the knowledge, skills, and This course is designed for experienced VMware vSphere In this course, students will focus on learning the tools
abilities to achieve competence in deploying and managing users and teaches you how to use VMware vRealize and skills necessary to troubleshoot VMwarevSAN™ 6.6
VMware Horizon® Cloud Service on Microsoft Azure. Operations as a forensic and predictive tool. implementations.

VMWARE® INTEGRATED OPENSTACK: INSTALL, VMWARE VSPHERE DESIGN WORKSHOP (V6.5)

CONFIGURE, MANAGE (V5) – 5 DAYS – 3 DAYS
This course gives you the skills to build private cloud The goal of this course is to equip consulting
using VMware® Integrated OpenStack on VMware professionals with the knowledge, skills, and abilities to
proven SDDC. achieve competence in designing a VMware vSphere
virtual infrastructure.
VMWARE VCLOUD DIRECTOR: DESIGN
WORKSHOP (V9.X) – 4 DAYS
This course equips students with the knowledge, skills,
and abilities to design a VMware vCloud Director® 9.x
infrastructure.

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VMWARE TRAINING
VMWARE VSPHERE: FAST TRACK (V6.7) (V6.5) VMWARE VSPHERE: WHAT’S NEW (V5.5 TO VMWARE HORIZON 7: DESIGN WORKSHOP (V7)
– 5 DAYS V6.5) OR (V5.5 TO V6.7)– 3 DAYS – 3 DAYS
This intensive, extended-hours course combines Students will explore the new features and This course presents a methodology for designing a
instructor training with hands-on labs to focus on how enhancements in VMware vCenter Server and VMware VMware Horizon solution. The design methodology includes
to install, configure, manage, and troubleshoot VMware ESXi. Real-world use case deployment scenarios, recommendations for the type of information and data that
vSphere, including VMware ESXi and VMware vCenter hands-on lab exercises, and lectures will teach the skills must be gathered and analyzed to make sound design
Server. needed to effectively implement and configure VMware decisions for client systems, desktop options, VMware
vSphere. vSphere infrastructure, and VMware Horizon components.
VMWARE VSPHERE: INSTALL, CONFIGURE,
MANAGE (V6.7) (V6.5) – 5 DAYS VMWARE HORIZON 7: INSTALL, CONFIGURE,
This course focuses on installing, configuring, and MANAGE (V7.7) (V7.3) – 5 DAYS
managing vSphere, which includes ESXi and vCenter DESKTOP & MOBILITY This course gives students the skills to deliver virtual
Server. This course prepares the student to administer a desktops and applications through a single virtual
vSphere infrastructure for an organization of any size. It VMWARE AIRWATCH: BOOTCAMP – 4 DAYS desktop infrastructure (VDI) platform. This course
is the foundation for most other VMware technologies in This extended hours course is a combination of the teaches you how to configure and deploy pools of virtual
the software-defined data center. VMware AirWatch: Configure and Manage course and machines, how to manage access and security of the
the VMware AirWatch: Configure and Deploy Integrated machines, and how to provide a customized desktop
VMWARE VSPHERE: INSTALL, CONFIGURE AND Solutions course. environment to end users.
MANAGE PLUS OPTIMIZE AND SCALE FAST
TRACK (V6.7) (V6.5) – 5 DAYS VMWARE AIRWATCH: CONFIGURE AND DEPLOY VMWARE HORIZON 7: INSTALL, CONFIGURE,
This intensive, extended-hours and hands-on lab training INTEGRATED SOLUTIONS – 2 DAYS MANAGE PLUS APP VOLUMES FAST TRACK
course focuses on installing, configuring, managing and This course will provide students with the skills (V7.7) (V7.3) – 5 DAYS
mastering VMware vSphere®, including VMware ESXi™ required to configure and provision VMware AirWatch This intensive extended-hours course gives you the skills
and VMware vCenter™. cloud deployments. It will cover the enablement to deliver virtual desktops and applications through a single
of containerized applications, deployment and virtual desktop infrastructure platform. You will learn how to
VMWARE VSPHERE: INSTALL, CONFIGURE, management of corporate email, and integration with configure and deploy pools of virtual machines and how to
MANAGE PLUS VIRTUAL SAN FAST TRACK enterprise resources. manage access and security of the machines. You will also
(V6.5) – 5 DAYS gain skills in application management using VMware App
This extended-hours course combines the content of our VMWARE AIRWATCH: CONFIGURE AND Volumes and VMware User Environment Manager.
best-selling VMware vSphere: Install, Configure, Manage MANAGE – 2 DAYS
course with deploying and managing a software-defined Students will gain a comprehensive view of all AirWatch VMWARE HORIZON 7: SKILLS FOR PUBLIC
storage solution with VMware Virtual SAN 6.2. Enterprise Mobility Management solutions and key SECTOR ADMINISTRATORS (V7) – 5 DAYS
device platforms, as well as an overview of VMware You will learn how to use App Volumes to deliver
VMWARE VSPHERE: OPTIMIZE AND SCALE AirWatch architecture. This course provides the applications and data to desktops and users in seconds
(V6.7) (V6.5) – 5 DAYS foundational skills necessary to manage the VMware and how to manage application lifecycles from installation
This course teaches experienced VMware vSphere AirWatch platform. to update and replacement. You will also learn how to
users advanced skills for configuring and optimizing use User Environment Manager to provide personalization
the vSphere features that build a foundation for a truly VMWARE AIRWATCH: INSTALL AND DEPLOY ON and dynamic policy configuration across virtual, physical,
scalable infrastructure and discusses when and where PREMISES SOLUTIONS – 1 DAY and cloud-based environments to simplify end-user profile
these features have the greatest effect. This one-day course is designed to equip you with the management.
skills to install, configure, and upgrade an on-premise
VMWARE VSPHERE: OPTIMIZE AND SCALE VMware AirWatch® server. VMWARE HORIZON 7: TROUBLESHOOTING AND
PLUS TROUBLESHOOTING FAST TRACK (V6.7) PERFORMANCE OPTIMIZATION (V7.7) (V7.0) – 5 DAYS
(V6.5) – 5 DAYS VMWARE APP VOLUMES AND USER During this course, students will gain the advanced
This extended hours course is a blend of the vSphere: ENVIRONMENT MANAGER ON HORIZON knowledge, skills, methodology, and abilities to achieve
Optimize & Scale and vSphere Troubleshooting classes. – 3 DAYS competence in troubleshooting the View component of
It brings the best of each of these courses into a single This course builds your skills in application management VMware Horizon 7.
unique offering that equips experienced VMware using VMware App Volumes™ and VMware User
administrators with advanced VMware knowledge. Environment Manager™. You learn how to use App VMWARE HORIZON 7: WHAT’S NEW (V6.X TO
Volumes to deliver applications and data at scale to V7.X) – 3 DAYS
VMWARE VSPHERE: SKILLS FOR OPERATORS desktops and users in seconds. This course gives students the skills to upgrade from
(V6.7) – 2 DAYS VMware Horizon® 6 to VMware Horizon® 7.
This course is designed to help operators and VMWARE APPLICATION VIRTUALIZATION WITH
administrators who create and manage virtual machines. VMWARE THINAPP (V5.0) – 1 DAY VMWARE WORKSPACE ONE: DEPLOY AND
By combining lecture and hands-on labs the course will This course will provide applications-oriented MANAGE (19.X) – 4 DAYS
help students gain the skills required to work effectively with administrators with the knowledge and skills to virtualize Students will gain the necessary skills to effectively
VMware virtual machines. Windows applications with VMware ThinApp, modify the implement Workspace ONE to manage digital workspaces
Package.ini parameters to handle special circumstances, across all devices and empower employees with conditional
VMWARE VSPHERE: SKILLS FOR PUBLIC and choose the best deployment and updating access to the applications and content that they need.
SECTOR ADMINISTRATORS (V6.7) – 5 DAYS processes for their environment.
In this course, students develop the advanced skills needed VMWARE WORKSPACE ONE: SKILLS
to manage and maintain a highly available and scalable VMWARE HORIZON (WITH VIEW): INSTALL, FOR UNIFIED ENDPOINT MANAGEMENT
virtual infrastructure. CONFIGURE, MANAGE (V6.2) – 4 DAYS ADMINISTRATORS (19.X) – 3 DAYS
This hands-on training course builds students skills in This course provides insight into the challenges of
VMWARE VSPHERE: TROUBLESHOOTING installing, configuring, and managing the Horizon View enterprise mobility management, while you gain a
WORKSHOP (V6.7) (V6.5) – 5 DAYS component of VMware Horizon. comprehensive view of the Workspace ONE UEM
This hands-on training workshop provides students with solution and key device platforms, as well as an
the advanced knowledge, skills, and abilities to achieve VMWARE HORIZON: DESIGN AND DEPLOY (V6.0) overview of the architecture of the platform.
competence in troubleshooting the VMware vSphere – 5 DAYS
environment. This course presents a methodology for designing and
deploying a VMware Horizon solution. During this class,
students apply new knowledge by working with other
students to design and deploy a Horizon solution for a
real-world project.

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VMWARE TRAINING

VMWARE® WORKSPACE ONE: UNIFIED ENDPOINT VMWARE NSX: INSTALL, CONFIGURE, MANAGE VMWARE NSX: TROUBLESHOOTING AND
MANAGEMENT FOR WINDOWS 10 – 2 DAYS (V6.4) (V6.2) – 5 DAYS OPERATIONS (V6.4) – 4 DAYS
This workshop teaches the required skill and This comprehensive, fast-paced training course focuses This course prepares attendees to troubleshoot and
competence in onboarding Windows 10 endpoints and on installing, configuring, and managing VMware NSX. operate a VMware NSX deployment. Students learn how
managing Windows 10 applications and policies as to isolate problems and identify resolutions through a
well as related Workspace ONE functionality such as VMWARE NSX: INSTALL, CONFIGURE, MANAGE systematic process.
Production Provisioning and Peer-to-peer Distribution. PLUS TROUBLESHOOTING & OPERATIONS
FAST TRACK (V6.4) – 5 DAYS VMWARE NSX-T: INSTALL, CONFIGURE,
This intensive five-day, extended-hours course focuses on MANAGE (V2.4) – 5 DAYS
installing, configuring, and managing VMware NSX, details This course covers key VMware NSX® features and
NETWORK VIRTUALIZATION logical routing to enable you to dynamically route between functionality offered in the NSX-T 2.2 release operating
different virtual environments, logical switching to virtualize across layer 2 through layer 7 of the OSI model.
VMWARE NSX SD-WAN BY VELOCLOUD: your switching environment, and how to use gateway
DEPLOY AND MANAGE – 1 DAY services, firewall configurations, and security services to
In this course you will gain an understanding of the help secure and optimize your VMware NSX environment.
architecture and features of VMware NSX® SD-WAN by
VeloCloud™. VMWARE NSX: MICRO-SEGMENTATION (V6.3)
– 3 DAYS
VMWARE NSX: DESIGN AND DEPLOY In this intensive course, students will explore the security-
(V6.2) – 5 DAYS focused features of VMware NSX® 6.3,including the
This course prepares students to lead VMware NSX design distributed firewall and the Service Composer.
and deployment projects by providing an understanding of
general design processes and frameworks. Students look
at the design and deployment considerations for network
virtualization as part of an overall software-defined data
center design.

52
53
 WORKPLACE FUNDAMENTALS
TRAINING
To succeed in today’s business environment, you need
more than just technical skills; you need the skills to
interact with co-workers and to perform essential tasks
that help drive teams and organizations forward. Work-
place Fundamentals training is the perfect first step for
those new to the business world who are looking to gain
the baseline knowledge to begin a rewarding career path.

BUSINESS ETIQUETTE FUNDAMENTALS OF FINANCE FOR IT GOOGLE ADWORDS: PART 3 – 1 DAY

This course examines the basics, most importantly to be MANAGERS – 1 DAY Students will use advanced AdWords features to
considerate of others, dress/appearance, the workplace Students will identify the fundamental concepts of dynamically generate ads, insert keywords into ads,
versus social situations, business meetings, proper finance, the budgeting process, and how a budget is and experiment with changes to your campaign before
introductions and ‘the handshake’, conversation skills/ prepared. Students will also identify project costs and making them permanent.
small talk, & much more. how to monitor and control them. Students will then
review some financial statements. GOOGLE ADWORDS FOR BUSINESSES
EMAIL ETIQUETTE – 1 DAY
In this course, students will learn about e-mail policies GOOGLE ADWORDS: PART 1 – 1 DAY In this course, students will create an AdWords account,
and learn how to write professional e-mail memos that Students will create a Google AdWords account, an run an ad campaign, and track the performance of ads.
convey appropriate messages. AdWords campaign and text ads, research and optimize
keywords, refine text ad copy, manage a campaign GOOGLE ANALYTICS – 1 DAY
EMPLOYEE MOTIVATION through analysis, analyze and optimize bidding and In this course, students will implement Google Analytics
This course will assist students in understanding and budget, and generate reports. and perform analysis by using standard reports.
implementing strategies that will help to motivate their
work force and is intended for new managers, especially GOOGLE ADWORDS: PART 2 – 1 DAY GOOGLE APPS FOR BUSINESS – 2 DAYS
those with direct reports, who are responsible for In this course, students will create a Display Network In this course, students will communicate and
increasing employee motivation and job performance. Campaign, define location and language targeting, collaborate with others using the various applications in
and schedule when ads will run. They will optimize Google Apps.
their Display Network targeting and create a YouTube
campaign. GRAMMAR ESSENTIALS – 1 DAY
In this course, students will review the rules of grammar,
identify common grammar errors, and refine their
business writing style.

54
Lead Better. Be Better.

55
 Success begins with your professional enhancement and the New Horizons Center for Leadership and Development
is here to help you reach your objectives… and beyond. Our wide range of courses are designed to empower you to
exceed beyond your specific business goals, build on your personal strengths and solidify your knowledge in ways that
will drive your success.

Discover how our multi-dimensional programs keep you connected from the classroom to the meeting room so you can
accomplish more.

LEADERSHIP & PROFESSIONAL DEVELOPMENT: Unique post-course assets continue your development long
after you have returned to your organization.

HUMAN RESOURCE MANAGEMENT: Whether you are just getting started or a seasoned HR practitioner, these
courses will empower you to help your organization excel.

BUSINESS ANALYSIS: Our all-inclusive business analysis courses are designed to take a BA at any experience
level and provide him with the knowledge and skills needed to succeed at this all-important task.

PROJECT MANAGEMENT: The Center for Leadership and Development offers training for all levels of
experience, from foundational courses to methodology courses covering PMI, PRINCE2, Agile, Scrum, and more.

IT SERVICE MANAGEMENT: Our complete course offerings cover related topics such as ITIL, COBIT, DevOps,
and more.

56
LEADERSHIP AND PROFESSIONAL
DEVELOPMENT

As a motivated professional, you recognize the importance

of mastering relevant competencies. Managing your time,
perfecting your communication, honing your emotional

85%
of organizations do not think
intelligence and mitigating conflict are just a sample of
the crucial abilities that will propel you to becoming a
transformational leader.
their supply of leaders are Our Leadership and Professional Development courses
strong enough to fill vital
leadership roles focus on the practical expertise that you need to further
develop yourself and your organization, enhancing your
proficiency in key areas.

To help guide you, our Leadership & Professional

Development courses have been organized into distinct
Career Paths and Job Roles to help you chart a
development path that fits your distinct needs.

Everyone’s journey is unique.

Each person’s journey is unique to them whether designated by
management or a personal desire to grow. There is no one size
fits all path to success.

57
 LEADERSHIP AND PROFESSIONAL
DEVELOPMENT

Leadership and Professional Development Paths

Navigate the unique leadership and development path that is right for you.
Whether designated by management or a personal desire to grow, your continuous career-long path to success begins here. Take your
first step, or the next step in your individual journey with any of the highly immersive courses below.

58
 PROFESSIONAL DEVELOPMENT PATH

ACCOMPLISHING THE RESULTS YOU WANT – 3 DAYS

Success is measured by results. Detailed plans and a captivating vision are important,

PROFESSIONAL but true accomplishment is in carrying your goals through to a winning outcome. In this
course, you will learn how to strengthen your leadership voice and foster employee buy-

DEVELOPMENT PATH in to exceed expectations and achieve the most positive outcome.

BUILDING SUCCESSFUL WORK RELATIONSHIPS – 3 DAYS

This path focuses training on the honing Individuals bring their unique talents, strengths, experiences, and outlooks to the
workplace. Operating collaboratively, these diverse perspectives and styles deliver highly
of foundational skills for business successful outcomes and create high-performing teams. In this course, you will learn
how to build co-operative trust-based relationships that enable you to work productively
professionals to enhance their current with other professionals, clearly communicating and respectfully harnessing your

position and to lay the groundwork for distinctive contributions.

future professional growth. MAKING THE RIGHT DECISIONS UNDER PRESSURE – 2 DAYS
As a leader, others look to you for direction and guidance. The confident decisions you
make are imperative to drive productivity, resolve conflicts, and guide your team’s focus

Each of the courses in this path supports and efforts. In this course, you will learn to evaluate options, generate possible solutions,
and decide on logical strategies.
your personal growth through: THINKING WITH CRITICAL INSIGHT – 2 DAYS
To make the best decision and determine the most efficient and effective course of
action, an understanding of the current situation and innovative outlook are important. In
AN EXCEPTIONAL LEARNING this course, you will learn to inquisitively explore challenges, defy incorrect assumptions,
EXPERIENCE and look at things with new and differing perspectives, incorporating these insights into
your thought processes, and enabling you to find creative solutions to even the most
Our classes were built from the ground
difficult tasks and issues.
up to encourage collaboration and
group activity. Online or in-person, EXPANDING YOUR EMOTIONAL INTELLIGENCE – 3 DAYS
our Leadership and Development As the core of the success of every organization, Emotional Intelligence (EI) is central to
courses will keep you engaged a well-functioning team. This course incorporates powerful tools and classroom activities
to master the strategies to effectively communicate, connect with, and support others
throughout.
through healthy and productive interactions.

EXTENDING YOUR SPHERE OF INFLUENCE – 2 DAYS

The art of persuasion is a powerful tool. It empowers you to collaborate with others to
EXPERT FACILITATORS achieve mutual outcomes and build consensus. In this course, you will learn to select
A leader in the classroom is as important and utilize appropriate styles and strategies to have the most influential effect, as well as
as a leader in the boardroom. Our how to protect yourself from being manipulated by others.
subject matter experts offer keen
PRIORITIZING YOUR TIME EFFECTIVELY – 2 DAYS
insight while facilitating group activities Time is limited, so getting the most out of every minute is critical. In this course, you
and discussions. will learn to improve your focus, prioritize tasks, identify and avoid obstacles to staying
on track, and develop strategies to get the most out of your time. You will acquire time
management tools and decision-making techniques to help you focus on purpose and
achieve your goals, balancing the needs of both your business and personal life.
TOPIC-SPECIFIC,REINFORCEMENT
MATERIALS TO ENRICH YOUR
JOURNEY
eBooks, On-Demand Courses, Quick
Videos, Personal & Team Assessments,
Tools & Templates.

I appreciated the practicality that the facilitator presented through this.

Almost every section I ended up with an actionable item that I can take to the
“real world’. The “group” setting allowed by the online program was great!
59
 COMMUNICATION & INTERPERSONAL PATH

THE ART OF EFFECTIVE PRESENTATIONS – 3 DAYS

Whether speaking publicly or to a private group, the ability to deliver a great presentation

COMMUNICATION AND means efficiently and effectively convey your message. In this course, you will learn
strategies to master your speaking skills, confidently standing before a group and

INTERPERSONAL PATH delivering your message. Expert instructors will provide constructive feedback, identifying
the areas in which you are most polished, as well as offering tips to master the rest.

WRITING FOR THE BUSINESS PROFESSIONAL – 2 DAYS

This path stresses the essential qualities From informal memos to detailed reports, writing skills are essential for effectively
required to effectively communicate with communicating with colleagues and those outside of your organization. Subtle elements,
such as the tone that you use, can have a significant impact on the way that your ideas
peers and superiors. The knowledge and are received and the persuasiveness of your arguments. In this course, you will learn the

skills acquired in this path should allow essential skills needed to organize your thoughts and select the best words and phrases
to clearly convey them in writing.
you to build the self-confidence required COMMUNICATING ACROSS YOUR ORGANIZATION – 3 DAYS
to move further down the leadership road. The success of leaders is rooted in the effectiveness of their teams, as well as savvy
communication with colleagues. Guiding and empowering others and creating
collaboration is essential. In this course, you will learn to build trust and commitment,
Each of the courses in this path supports motivating others through respectful and authentic interactions.

your personal growth through: DEVELOPING SUCCESSFUL INTERPERSONAL SKILLS – 3 DAYS

In our inter-connected world, good communication and cooperation is key to working
efficiently. Respectfully engaging with others can enhance or inhibit workflow and be
AN EXCEPTIONAL LEARNING the difference between the success or failure of a project or an entire organization. This
EXPERIENCE course will prepare you for the collaborative situations inherent in every facet of business,
Our classes were built from the ground whether working with colleagues, partners, vendors, or clients.

up to encourage collaboration and MASTERING POSITIVE ASSERTIVENESS – 2 DAYS

group activity. Online or in-person, Ensuring that you are heard and understood is an essential skill, but it can easily come
our Leadership and Development across as antagonistic and confrontational. Whether addressing behavioral issues or
courses will keep you engaged directing a meeting, it is important that you be properly self-confident and emphatic,
throughout. while maintaining positive work relationships. In this course, you will discover the best
techniques to be properly assertive, and what are the ideal approaches in differing
situations.

PROVIDING OUTSTANDING CUSTOMER SERVICE – 2 DAYS

EXPERT FACILITATORS In today’s competitive marketplace, outstanding customer service is what sets you
A leader in the classroom is as important and your organization apart. It is what brings customers to you, persuades them to
as a leader in the boardroom. Our select your offering over others, and keeps them coming back. But how do you provide
subject matter experts offer keen excellent customer service and stand out from the crowd? This course offers practical
tools and techniques to win clients, create loyal advocates for your business, and deliver
insight while facilitating group activities excellent customer service.
and discussions.
STRATEGIC NEGOTIATION SKILLS – 2 DAYS
Negotiating is an art form. To get what you want, you need to be aware of the other
side’s objectives, seeking a mutually beneficial result. You must be able to decide on
TOPIC-SPECIFIC,REINFORCEMENT a goal, plan carefully, and apply key skills and tools to reach a successful outcome.
MATERIALS TO ENRICH YOUR In this course, you will learn the essential strategies and techniques needed to guide
negotiations from opening discussions through to a positive result. With discussion and
JOURNEY hands-on training, you will leave with practical solutions to negotiating effectively.
eBooks, On-Demand Courses, Quick
Videos, Personal & Team Assessments, CONSTRUCTIVE CONFLICT MANAGEMENT – 2 DAYS
Tools & Templates. People approach situations with their own set of experiences, priorities, and viewpoints.
Conflict is inevitable. The ability to govern disputes and even avoid them altogether is
vital. In this course, you will learn to recognize the warning signs that precede quarrels
and how to mitigate their impact, as well as constructive ways to harness the differences
between team members and shift them toward productive, positive outcomes.

NAVIGATING THE MODERN WORKFORCE: DIVERSITY, CULTURE,

GENERATIONS – 2 DAYS
The modern business climate is more diverse than ever. Team members are bringing
new experiences, expertise, and viewpoints to the workforce; and constant change is
the new normal. In this course, you will learn how to capitalize on the strengths of your
diverse team while directing and guiding them to even greater achievements.

The facilitator was always energetic which kept the class upbeat and she was
able to help the students relate the material to real life scenarios. I found the
class extremely helpful and would definitely recommend it to others.
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 LEADERSHIP & MANAGEMENT PATH

DISCOVERING YOUR LEADERSHIP VOICE – 2 DAYS

By their very definition, leaders inspire followership in others. In this course, you will learn
LEADERSHIP & proven techniques to find and develop your own voice as a leader – one that builds
trusts, fosters enthusiasm for change, engages colleagues, strengthens relationships,
MANAGEMENT PATH and achieves results.

EVOLVING INTO THE MANAGER ROLE – 3 DAYS

The courses in this path emphasize The manager’s role is very different from the non-manager’s. Managers must be able to
develop and unify team members, plan strategically, set goals, delegate responsibilities,
the rich professional and leadership provide meaningful feedback, and effectively communicate. In this course, you will learn
how to confidently acquire and build these skills through relevant discussions, team and
competencies needed to pave the individual activities.
way into Executive Leadership that EFFECTIVE LEADERSHIP THROUGH COACHING – 3 DAYS
can drive significant growth for teams, The most successful leaders recognize that their success depends upon the success
of those they lead. Enabling others to grow and fulfil their potential by coaching them
departments, and organizations. to discover and apply their talents and strengths is a core competency of effective
leadership. Whether supporting employees to optimize their contribution, or enabling
them to further their career aspirations, your coaching will have a positive impact and will
Each of the courses in this path supports foster an environment of growth and success.

your personal growth through: MANAGING REMOTE AND VIRTUAL TEAMS – 2 DAYS
The business model is constantly evolving. Managing remote teams – a rarity just a few
years ago – is now a common occurrence. This course will teach you to adjust your
AN EXCEPTIONAL LEARNING management style to successfully improve communication, foster connections, increase
EXPERIENCE productivity, and develop remote and virtual teams.
Our classes were built from the ground TRANSITIONING INTO LEADERSHIP FOR AN IT MANAGER – 3 DAYS
up to encourage collaboration and IT managers require a specific skillset to properly create, oversee, enable, and motivate
group activity. Online or in-person, their teams. From developing an inspiring vision and empowering members to reach it to
our Leadership and Development meeting deadlines and evaluating results, in this course you will learn the skills needed to
courses will keep you engaged successfully transition into an IT manager role.
throughout. BECOMING A TRANSFORMATIONAL LEADER – 2 DAYS
Transformational Leaders have a tremendous impact. They can empower teams to grow
and work together, envision the future, embrace change, and maximize performance.
This course will help you develop authentic leadership qualities that motivate and drive
EXPERT FACILITATORS others to reach their full potential, and become the transformational leaders of the future.
A leader in the classroom is as important
as a leader in the boardroom. Our BUSINESS ACUMEN FOR LEADERS – 2 DAYS
A business is more than a building and assets, and business leaders must be masters of
subject matter experts offer keen
many skills. In this course, you will learn to understand the mechanics of the organization
insight while facilitating group activities – reading and interpreting financials, making sound business decisions, and setting a
and discussions. course – while also developing the skills to guide and direct your workforce in an ethical
and professional manner.

CONTEMPORARY LEADERSHIP IN A COMPLEX WORLD – 2 DAYS

TOPIC-SPECIFIC,REINFORCEMENT Leading others requires building credibility, communicating effectively, developing trust,
making decisions, and demonstrating confidence. This course will help you to cultivate
MATERIALS TO ENRICH YOUR
the leadership skills that you need to influence others and guide them.
JOURNEY
eBooks, On-Demand Courses, Quick CRITICAL FACILITATION SKILLS FOR LEADERS – 2 DAYS
Videos, Personal & Team Assessments, An effective leader harnesses the diverse strengths of the team to maximize
Tools & Templates. performance. Successfully mastering critical facilitation skills and applying them deftly can
help drive these results. In this course, you will learn how to develop and apply facilitation
techniques to support your team at every stage of the team life cycle. You will enhance
your interpersonal competencies and observational abilities to deal effectively with
disruptions and dysfunctions, and guide groups to reach consensus and achieve results.

LEADERSHIP EXCELLENCE FOR SENIOR MANAGERS – 3 DAYS

Senior managers have unique demands placed upon them. They need to be able to lead
the leaders – offering guidance, critiquing performance, and mentoring their team – while
also identifying and developing new managers. To maximize performance and foster a
healthy environment, senior managers must also motivate others, nurturing and utilizing
the distinctive skills of each team member.

Renewed my focus to be a true leader. It’s easy to let competing demands

for my time overshadow what I need to be doing as a leader.
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 BUSINESS ANALYSIS

The role of the Business Analyst is becoming more vital to the success of IT and non-IT projects. Whether you are new
to Business Analysis or interested in earning your Certified Business Analysis Professionals (CBAP) certification from the
International Institute of Business Analysis (IIBA), the Center for Leadership and Development can help you acquire the
skills you need.

(BA01) BUSINESS ANALYSIS ESSENTIALS (BA09) MANAGING REQUIREMENTS FOR (BA26) REQUIREMENTS ELICITING – 2 DAYS
– 2 DAYS SHAREPOINT PROJECTS – 2 DAYS In this highly interactive course, students will learn how
This introductory course is designed to provide For those leading, managing and analyzing SharePoint to enhance and refine their elicitation skills using proven
participants with a basic understanding of the benefits, initiatives, this course provides the knowledge and skills industry best practices augmented with professional tips
functions and impact a Business Analyst has within an required to successfully manage requirements in an and methods.
organization. effective SharePoint environment.
(BA27) WRITING AND MANAGING EFFECTIVE
(BA02) STRATEGIC BUSINESS ANALYSIS (BA10) UNDERSTANDING ROOT CAUSE REQUIREMENTS – 3 DAYS
– 2 DAYS ANALYSIS – 2 DAYS This course provides the techniques to help Business
This course provides the knowledge and skills to gain In this course, students will learn to apply several Analysts write well-formed, verifiable requirements that
a clear understanding and systematic approach to practical, systematic methods for analyzing incidents translate stakeholder needs into clear and testable
Strategic Enterprise Business Analysis. and problems to uncover root causes. solutions.

(BA03) WRITING EFFECTIVE BUSINESS CASES (BA15) PLANNING AND MANAGING AGILE (BA28) REQUIREMENTS ANALYSIS AND USE
– 2 DAYS PROJECTS – 3 DAYS CASES WORKSHOP – 2 DAYS
Acquire the practical skills and techniques needed to This course is a more elaborate version of the Certified This course provides a strong hands-on foundation in
make high-impact recommendations and receive full Scrum Master training as it discusses how to plan and the mechanics of use case diagramming and writing
management support for your ideas. manage Agile practices, not only those in Scrum. The textual descriptions of use cases.
course also goes into greater depth about all the roles
(BA04) ELICITING AND WRITING EFFECTIVE and responsibilities on the team and not just the Scrum (BA29) USER ACCEPTANCE TESTING FOR
REQUIREMENTS – 3 DAYS Master and Product Owner roles. BUSINESS ANALYSTS – 2 DAYS
This course provides the skills to write well-formed, Students discover the business issues which drive the
testable, verifiable user requirements that can translate (BA16) MANAGING SW PROJECTS USING need for a fully functional UAT process and gain the
client needs into clear and measurable metrics. SCRUM – 2 DAYS practical knowledge of the components of such a
This 2-day course will prepare you to manage, lead, process.
(BA05) PROCESS MODELING USING BPMN or participate on Scrum projects. You will learn how
– 2 DAYS to apply the practices of Scrum to achieve software (BA30) FOUNDATIONS OF BUSINESS ANALYSIS
Gain the hands-on skills required to map business success. – 4 DAYS
processes easily and efficiently using the industry In this course, students will learn how to perform
standard Business Process Modeling Notation (BPMN) (BA17) PROBLEM DETERMINATION ROOT stakeholder analysis, utilize techniques to elicit the needs
format. CAUSE ANALYSIS – 2 DAYS of these stakeholders, translate their needs into solution
Experienced professionals will learn to find and fix root requirements, and confirm these requirements are well-
(BA06) MANAGING AND COMMUNICATING causes and develop corrective actions that will effectively written, correct, and precise.
REQUIREMENTS FOR PROJECTS – 2 DAYS eliminate or control costly problems.
Learn to develop a plan that includes determining the (BACP02) CBAP AND CCBA EXAM
requirements activities a Business Analyst will perform (BA19) USER ACCEPTANCE TESTING (UAT) FOR PREPARATION – 4 DAYS
on a particular project and how to control and manage BUSINESS ANALYSTS (BAs) – 2 DAYS This intensive exam preparation course is designed for
changes to the deliverables. This course is designed to help the Business Analyst experienced Business Analysts who are preparing to sit
(BA) to develop an understanding of his role, the either the CCBA or CBAP certification exam.
(BA07) IMPLEMENTING AN AGILE PROJECT process, and the deliverables associated with UAT.
– 2 DAYS (BAPB04) PMI PROFESSIONAL IN BUSINESS
Learn to plan, manage and close requirements for (BA20) BUSINESS PROCESS IMPROVEMENT ANALYSIS (PMI-PBA) EXAM PREPARATION
software development projects in reduced time using – 2 DAYS – 4 DAYS
Agile practices. Learn the agile methodology in this Students will gain a strong understanding of how to This course is an in-depth review of the PMI business
hands-on, skills-building course. manage and implement BPI to effectively lead teams to analysis standard Business Analysis for Practitioners: A
deliver on initiatives. Practice Guide, to prepare students to sit the PMI-PBA
(BA08) AGILE FOR BUSINESS ANALYSIS exam.
– 2 DAYS (BA25) MANAGING THE AGILE PRODUCT
In this advanced business analysis course you will DEVELOPMENT LIFE CYCLE – 4 DAYS
explore and apply proven techniques to help you to This 4-day course explores how adapting Agile values
understand and apply business analysis techniques and principles will improve product development within
within the context of an Agile software development an enterprise. It contrasts traditional SDLC methods
project. with the most popular Agile methods to set the stage for
benchmarking performance.

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 HUMAN RESOURCES MANAGEMENT

A s a trusted Society for Human Resource Management (SHRM) Education Partner, the Center for Leadership and Development offers
the best of Official SHRM Curriculum for the Human Resource professional, taught by certified expert instructors. Courses are
available for both the new HR specialist and the experienced professional. New Horizons is recognized by SHRM to offer Professional
Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

SHRM ESSENTIALS OF HR MANAGEMENT SHRM-CP/SHRM-SCP CERTIFICATION

– 2 DAYS PREPARATION – 5 DAYS
This course addresses the complex, real-world, and Students will be able to identify areas of strength and
legal issues you face and is a must for anyone in the build on them. They will also see where they will need
business of managing people. Knowing the basics of HR further concentrated study in preparation for their exam.
can make you a better manager, improve workplace
morale and employee performance, and protect your
organization from needless litigation.

New Horizons is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

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 IT SERVICE MANAGEMENT

COBIT DEVOPS FOUNDATION® – 2 DAYS CERTIFIED MOBILE ASSET MANAGEMENT

This course provides an introduction to DevOps - the cultural (CMAM) – 2 DAYS
INTRODUCTION TO COBIT 5 – 1 DAY and professional movement that stresses communication, This course is aligned with the IAITAM Best Practices
This course will provide existing practitioners and potential collaboration, integration and automation in order to improve Library (“IBPL”). The IAITAM Certified Mobile Asset
new COBIT users’ excellent insight into the new framework the flow of work between software developers and IT Management (“CMAM”) course prepares the individual
and explain the differences between COBIT4.1 and COBIT5. operations professionals. Improved workflows will result and organizations responsible for the complex task of
in an improved ability to design, develop, deploy and managing mobile devices.
COBIT 2019 FOUNDATION – 2 DAYS operate software and services faster.
COBIT 2019 builds on and integrates more than 25 years of CERTIFIED IT ASSET DISPOSAL – (CITAD)
development in this field. The heart of the COBIT framework DEVOPS LEADER – 2 DAYS – 2 DAYS
updates COBIT principles while laying out the structure of This course is addressed to DevOps Leaders, who The IAITAM Certified IT Asset Disposal (“CITAD”)
the overall framework. are the tactical or strategic individuals who help course prepares individuals to manage the IT asset
design, influence, implement or motivate the cultural disposal process within an organization. Best practices
transformation proven to be a critical success factor in in IT Asset Disposition (“ITAD”) are broken down from
COBIT 5 FOUNDATION – 3 DAYS DevOps adoption. policy management, data security to chain of custody
This course provides an overview the main concepts of transitioning. Attendees will take away the knowledge of
IT Governance according to COBIT 5, ISACA’s latest DEVOPS TEST ENGINEERING – 2 DAYS how to avoid risk of data loss and public exposure that
governance framework, and how they can be applied. This course describes culture and team aspects for test surround a breakdown in ITAD process management.
engineering, test strategies, test infrastructures, test tools, test ITAD processes can be a profit center and area of risk
automation, best practices, test management and analysis. mitigation for those organizations that embrace the
CITAD.
DEVOPS DEVSECOPS ENGINEERING – 2 DAYS
This course explains how DevOps security practices
differ from other security approaches, and provides
CERTIFIED AGILE PROCESS OWNER – 2 DAYS
This course describes process owner responsibilities
the education needed to understand and apply data ITIL
and security sciences. Participants learn the purpose,
and provides the education needed to oversee the
design, reengineering and improvement of IT Service
benefits, concepts and vocabulary of DevSecOps; PLEASE SEE PAGE 34 FOR A COMPLETE LIST
Management (ITSM) processes; particularly in the
particularly in how DevSecOps roles fit with a DevOps OF OUR ITIL COURSES
culture and organization.
context of Agile Service Management. Participants learn
how to use Agile and Lean principles and practices
to put in place ‘just enough’ process and how to
continually align process performance with overall
IAITAM SIX SIGMA
business goals.
IAITAM ITAM FOUNDATIONS – 2 DAYS LEAN SIX SIGMA YELLOW BELT
This course is designed to impart an extensive overview This class is for team members, customers, or others
CERTIFIED AGILE SERVICE MANAGER – 2 DAYS
of IT Asset Management (ITAM) best practices and involved who are not directing project activities, but
This course provides an introduction to Agile Service
processes as well as ways to embrace multiple still require an understanding of the Lean Six Sigma
Management - the application and integration of agile
organizational frameworks such as ITAM & IT Service methodology. This class will equip them with the
thinking into service management processes and
Management (ITSM). knowledge to be effective and active participants in the
process design projects. Agile thinking improves IT’s
effectiveness and efficiency, and enables IT to continue project.
to deliver value in the face of changing requirements.
CERTIFIED HARDWARE ASSET MANAGEMENT
PROFESSIONAL - (CHAMP) – 2 DAYS LEAN SIX SIGMA GREEN BELT BOOT CAMP
Designed to address the numerous issues plaguing The accelerated Lean Six Sigma Green Belt program
CONTINUOUS DELIVERY ARCHITECTURE
professionals in managing hardware assets, the IAITAM and methodology allows students to complete
– 2 DAYS
Certified Hardware Asset Management Professional certification requirements faster than traditional Six
This course equips IT professionals with the broadbased
(“CHAMP”) Course follows the lifecycle of IT hardware Sigma and Lean training programs.
competencies necessary to architect and orchestrate
assets beyond the scope of the cradle to grave analogy
effective and efficient automated deployment pipelines.
and discusses the business practices that can best LEAN SIX SIGMA BLACK BELT BOOT CAMP
be used to manage those assets efficiently and cost- The accelerated lean Six Sigma Black Belt program and
effectively. Emphasis is placed on identifying the policies methodology allows students to complete certification
that enhance lifecycle management. requirements faster than traditional Six Sigma and
Lean training programs. This course is designed for
business professionals with a college degree or those
professionals who have significant experience in
business operations.

64
 PROJECT MANAGEMENT

As a Project Manager, you are called upon to lead your team in achieving specific organizational and project goals within
identifiable parameters. The Center for Leadership and Development offers courses appropriate for anyone from new
project managers and those taking on the role within other departments, to more experienced professionals interested in
certification, PMI, PRINCE2, Agile, Scrum, and other key project management topics.

PROJECT MANAGEMENT ESSENTIALS PRINCE2 BOOTCAMP – 5 DAYS INTRODUCTION TO AGILE AND SCRUM
– 3 DAYS This combination bootcamp course covers both METHODOLOGIES
In this course, students will identify and apply generally PRINCE2 Foundation and Practitioner and prepares Agile project management is growing in popularity as a
recognized practices in project management. students to pass both PRINCE2 exams. method for delivering value quickly. This course presents
the tenets of Agile methodologies using the Scrum
PROJECT MANAGEMENT FUNDAMENTALS CERTIFIED ASSOCIATE IN PROJECT framework as a primary example to demonstrate the
Agile approaches, their benefits, and challenges.
– 1 DAY MANAGEMENT (CAPM) – 3 DAYS
In this course, students will identify effective project In this course students will apply the generally
SCRUM MASTER CERTIFIED (SMC®) – 2 DAY
management practices and their related processes. recognized practices of project management
SCRUMstudy™ course methodology is designed
They will examine the elements of sound project acknowledged by the Project Management Institute by experts with extensive experience in the field of
management and apply the generally recognized (PMI) to manage projects successfully. professional training and education. It combines our
practices to successfully manage projects. extensive knowledge of Scrum/Agile with innovative
PROJECT MANAGEMENT PROFESSIONAL (PMP) methods of course delivery to provide a practical
PRINCE2® AGILE – 3 DAYS CERTIFICATION PREPARATION – 5 DAYS understanding of Scrum/Agile concepts.
PRINCE2® Agile enables students to apply the project In this course, students will apply the generally
management principles of PRINCE2® whilst combining recognized practices of project management SCRUMSTUDY AGILE MASTER CERTIFIED
the flexibility and responsiveness of agile concepts such acknowledged by the Project Management Institute (SAMC™) – 3 DAY
as Scrum and Kanban. (PMI) to successfully manage projects. This course aims to provide a wide range of knowledge
and understanding of the values, methods, and
PRINCE2 FOUNDATION – 3 DAYS COMPTIA PROJECT+ – 5 DAYS intricacies of Agile development.
PRINCE2 is a process-based approach for project In this course, students will apply recognized practices
management providing an easily tailored and scalable of project management and understand a project’s life SCRUM PRODUCT OWNER CERTIFIED (SPOC®)
method for all types of projects. Foundation is suitable cycle and roles and skills necessary to effectively initiate, – 2 DAY
plan, execute, monitor and control, and close a project. This course helps participants attain the skills required
for people requiring a solid grounding in the PRINCE2
This course prepares students for the CompTIA Project+ for a Product Owner role including creating the project
project management methodology. vision, identifying and creating user personas, and
exam (PKO-004).
prioritizing product backlog items. This course offers
PRINCE2 PRACTITIONER – 2 DAYS a comprehensive training for the SPOC® certification
PRINCE2 Practitioner course covers best practice examination.
guidance on project management. Practitioner is suitable
for people requiring a solid grounding on PRINCE2
project management methodology and those requiring
the depth of the Practitioner program.

CHANGE MANAGEMENT CHANGE MANAGEMENT FOUNDATION & CHANGE MANAGEMENT PRACTITIONER

PRACTITIONER The purpose of the Practitioner certification is to confirm
CHANGE MANAGEMENT FOUNDATION This 5 day course combines the elements from the whether the candidate has achieved sufficient know-
The purpose of the Foundation certification is to Foundation and Practitioner courses into a single how to apply and tailor Change Management guidance
confirm that a candidate has sufficient knowledge and experience. The purpose of the Foundation certification in a given organizational change situation. A successful
understanding of Change Management to work as an is to confirm that a candidate has sufficient knowledge Practitioner candidate should, with suitable direction,
informal member of a team working on an organizational and understanding of Change Management to work be able to start applying the Change Management
change initiative. as an informal member of a team working on an approaches and techniques to a real change initiative -
organizational change initiative. Although there is no but may not be sufficiently skilled to do this appropriately
mandatory requirement, ideally candidates should have for all situations. Their individual Change Management
at least two years professional experience working a expertise, complexity of the change initiative and the
process environment. support provided for the use of Change Management
approaches in their work environment will all be
factors that impact what the Practitioner can achieve.
Successful candidates will have fulfilled the knowledge
requirements for Change Management Institute
accreditation.

65
 Locations

CANADA KENTUCKY OKLAHOMA

ONTARIO Lexington: 859-266-2900 Oklahoma City: 405-516-4000
Kingston: 866-553-4331 Louisville: 502-426-8519 Tulsa: 918-346-6226

LOUISIANA OREGON
New Orleans: 504-849-6600 Portland: 503-506-2937
UNITED STATES OF AMERICA Shreveport: 504-849-6600
ALABAMA PENNSYLVANIA
Birmingham: 205-942-2522 MARYLAND Allentown: 610-867-4002
Baltimore: 443-755-9690 Harrisburg: 717-791-0200
ARIZONA Lancaster: 717-791-0200
Phoenix: 480-736-9300 MASSACHUSETTS Philadelphia (King of Prussia): 610-270-8700
Sierra Vista: 520-589-1000
Boston (Waltham): 781-487-3200 Pittsburgh: 412-920-5100
Tucson: 520-290-5600
Reading: 610-685-1313
MICHIGAN Wilkes-Barre/Scranton: 570-270-2700
CALIFORNIA Detroit (Livonia): 734-525-1501
Anaheim: 714-221-3100 Grand Rapids: 616-574-7500
Burbank: 818-333-4600 RHODE ISLAND
Lansing: 616-574-7500 Providence: 401-654-5252
Los Angeles: 310-342-3500 Troy: 248-824-1000
Sacramento: 916-609-4700
San Bernardino: 909-380-7970 SOUTH CAROLINA
MINNESOTA
San Diego: 858-880-2200 Minneapolis/St.Paul: 651-287-9950 Columbia: 803-719-4170

COLORADO MISSISSIPPI SOUTH DAKOTA

Colorado Springs: 719-380-0300 Biloxi: 504-849-6600 Sioux Falls: 605-339-3221
Denver (Englewood): 303-745-0100
MISSOURI TENNESSEE
CONNECTICUT Kansas City: 913-660-9999 Chattanooga: 423-212-6993
Fairfield & New Haven Counties: St. Louis: 314-429-3311 Knoxville: 865-273-0623
860-768-3777
Memphis: 901-375-1533
Hartford: 860-768-3777 NEBRASKA Nashville: 615-251-6955
Omaha: 402-331-4123 Tri-Cities: 423-226-3950
DISTRICT OF COLUMBIA
Washington, DC: 202-737-6808 NEVADA TEXAS
Las Vegas: 702-214-3910 Austin: 512-349-9555
FLORIDA Reno: 775-851-4333
Daytona Beach: 407-316-2676 Dallas: 972-490-5151
Fort Lauderdale: 754-212-3900 El Paso: 915-772-2365
NEW HAMPSHIRE
Gainesville: 352-378-8007 Fort Worth: 817-737-8997
Nashua: 603-882-4900
Jacksonville: 904-564-9500 Houston: 713-552-1414
Lakeland: 407-316-2676 NEW JERSEY Killeen: 254-432-4755
Melbourne: 321-610-1801 Iselin: 732-767-1000 San Antonio: 210-308-8200
Miami: 786-802-1600 Princeton: 609-570-6900
Miami (Blue Lagoon): 305-403-8100 UTAH
Orlando: 407-316-2676 NEW MEXICO Salt Lake City: 801-952-4300
Pensacola: 850-434-3414 Albuquerque: 505-830-7100
Tallahassee: 850-538-8885 VIRGINIA
Tampa: 813-540-8937 NEW YORK Richmond: 804-320-4600
West Palm Beach: 561-967-7976 Albany: 518-704-4985 Tysons Corner: 703-749-4030
Buffalo: 716-688-8688
GEORGIA Long Island: 631-499-7929 WASHINGTON
Atlanta: 770-270-2000 New York City: 646-695-5700 Spokane: 509-328-8077
Rochester: 585-350-7070 Seattle: 206-207-0714
ILLINOIS Syracuse: 315-907-6749 Vancouver: 503 506 2937
Chicago (Downtown): 773-693-6000
Chicago (Rosemont Area): 773-693-6000 NORTH CAROLINA
WISCONSIN
O’Fallon: 314-429-3311 Charlotte: 704-522-9747
Greensboro: 336-299-5022 Appleton/Fox Cities/Greenbay: 844-745-3983
Raleigh: 919-907-1842 Madison: 844-745-3983
INDIANA
Milwaukee: 844-745-3983
Indianapolis: 317-575-7600
OHIO
IOWA Cincinnati: 513-554-0111
Cedar Rapids: 319-294-9035 Cleveland: 216-332-7960
Columbus: 614-798-1000
Des Moines: 515-226-3265
Dayton: 937-879-6080
KANSAS
Kansas City/Overland Park: 913-660-9999

66
Spanning 6 continents and more than 35 countries, New Horizons is the world’s largest independent IT training
company. Through an integrated learning approach that ensures that new knowledge can be applied to real
life situations, New Horizons delivers a full range of technology and business skills training from basic application
and desktop productivity tools to complex and integrated business systems.

AFRICA EUROPE MIDDLE EAST

Egypt - Alexandria: 203 543 0820 Bulgaria - Sofia: 359 2 4210040 Kuwait - Kuwait City: 965 222 40190
Egypt - Cairo (Dokki): 202 376 170 13 Czech Republic - Praha: 420 234 656 185 Lebanon - Beirut Central District:
Egypt - Cairo: 202 837 1836 Germany - Berlin: 49 302 063 950 961 138 4555
Egypt - Cairo (Nasr City): 202 352 0593 Germany - Bremen: 49 421 330 80 Lebanon - Beirut Zalka: 961 138 4555
Egypt - Daqahlia: 205 022 396 67 Germany - Dortmund: 49 230 191 810 Oman - Muscat: 968 246 000647
Egypt - Mansoura: 050 223 9667 Germany - Düsseldorf: 49 211 387 69910 Qatar, Doha: 974 444 65000
Kenya - Nairobi: 254 721 130 397 Germany - Frankfurt: 49 699 552 0835 Saudi Arabia - Abha: 966 7228 2700
Kenya - Westlands: 254 733 600316 Germany - Fulda: 49 661 296 9850 Saudi Arabia - Ahsa: 966 3530 5007
Nigeria - Abuja: 234 803 648 4640 Germany - Hamburg: 49 403 006 000 Saudi Arabia - Bisha: 966 7622 3712
Nigeria - Festac: 234 802 864 2518 Germany - Hannover: 49 511 696 09810 Saudi Arabia - Dammam: 966 3835 5442
Nigeria - Ikeja-Lagos: 234 8122 690415 Germany - Leipzig: 49 341 550 2400 Saudi Arabia - Jeddah: 966 2664 2277
Germany - Munich: 49 899 974 09350 Saudi Arabia - Jezan: 966 7317 0509
Germany - Oldenburg: 49 441 361 57642 Saudi Arabia - Khamis: 966 7236 1090
ASIA PACIFIC Ireland - Dublin: 353 1 889 8700 Saudi Arabia - Kharj: 966 1548 7990
Bangladesh - Dhaka: 880 296 12750-2 Portugal - Lisbon: 351 210 998996 Saudi Arabia - Khobar: 966 3858 8882
Bangladesh - Gulshan: 880 298 94353 Romania - Bucharest: 004 0213 020616 Saudi Arabia - Madinah: 966 4822 3333
Guam - Hagatna: 671 633 4811 Spain - Madrid: 34 91 571 71 61 Saudi Arabia - Mahayel: 966 285 5666
Malaysia - Johor Bahru: 607 222 1829 United Kingdom - Newcastle: 0191 917 0865 Saudi Arabia - Makkah: 966 2549 3555
Malaysia - Kuala Lumpur: 603 2287 1829 Saudi Arabia - Qasim Buraidah: 966 6382 7999
Malaysia - Penang: 604 646 1829 Saudi Arabia - Riyadh: 966 1492 9702
Myanmar - Yangon: 959 779 770707 LATIN AMERICA Saudi Arabia - Tabouk: 966 4421 1111
Papua New Guinea - Port Moresby: Aruba - Oranjestad: 954 572 8600 Saudi Arabia - Taif: 966 2737 6600
675 303 1270 Costa Rica - San Jose: 506 223 11101 Syria - Aleppo City: 963 11 9321
Singapore - Singapore: 656 822 8282 Curacao - Willemstad: 954 572 8600 Syria - Damascus: 963 11 9321
Taiwan - Taipei: 886 2 255 70808 1661 Panama - Panama City: 507 366 6888 U.A.E. - Abu Dhabi: 971 2 6266667
Peru - Lima: 511 619 2900 U.A.E. - Dubai: 971 4 3962222
Trinidad - Port of Spain: 954 572 8600 Yemen - Aden: 967 2 222402
Yemen - Sana’a: 967 1 448573

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More Courses. More Flexibility. Scheduled More Often.

www.newhorizons.com