Hipath 500 Hipath 3000 Assistant TC Optipoint For System Administration

HiPath 500
HiPath 3000
Assistant TC
optiPoint for
System Administration
Operating Instructions
About These Operating Instructions
These operating instructions are aimed at System Support and describe how to customize
your HiPath 500 and HiPath 3000 to your individual requirements.
To do this, you need to be working at one of the system telephones with the two lowest
internal station numbers (such as 11 and 12 or 100 and 101).
For system support one of the following system telephones must be connected:
• optiPoint 600 office
• alternatively (no text input):
– optiPoint 500 economy, optiPoint 500 basic, optiPoint 500 standard,
optiPoint 500 advance
– optiPoint 410 economy, optiPoint 410 economy plus, optiPoint 410 standard,
optiPoint 410 advance
– optiPoint 420 advance
These instruction describe all system support functions that you can perform on your tele-
phone. You may find that some functions you wish to use are not available on your tele-
phone. This may be due to one of the following reasons:
• The function has not been configured for your telephone - address any questions to
Customer Support.
• Your communications platform does not support this function - contact your Siemens
sales representative to upgrade your system.
By default, this telephone can also be operated as an optiPoint Attendant console with ap-
propriate key assignment (see optiPoint Attendant Operating Instructions) if it can be
reached by dialing the lowest internal station number (for example, 11 or 100).
The information provided in this document contains merely general descriptions or charac-
teristics of performance which in case of actual use do not always apply as described or
which may change as a result of further development of the products.
An obligation to provide the respective characteristics shall only exist if expressly agreed
in the terms of contract.
The trademarks used are owned by Siemens AG or their respective owners.
System Administration Functions
2
Contents
Contents
About These Operating Instructions . . . . . . . . . . . . . 2
Ø System Administration Functions

Basic Information for System Administration . . . . . 5
optiPoint 600 office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
How to Use these Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . 6
Entering Characters (optiPoint 600 office Only) . . . . . . . . . . . . . . . . . . . 7
Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
External keyboard (optiPoint 600 office only). . . . . . . . . . . . . . . . . . . 8
Accessing the System Administration Functions . . . . . . . . . . . . . . . . . . 9
Starting System Administration . . . . . . . . . . . . . . . . 10

Exiting System Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
System Administration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting Up System Speed-Dialing . . . . . . . . . . . . . . 13

Entering and Deleting Speed Dialing Numbers . . . . . . . . . . . . . . . . . . . 13
Entering/Deleting Names for
Speed Dialing Numbers (optiPoint 600 office Only) . . . . . . . . . . . . . . . 15
Entering and Changing the Date and Time . . . . . . . 16
Call detail recording (GE)

(If Configured and Authorized) . . . . . . . . . . . . . . . . . 17
CDR Station (Not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
CDR Trunk (Not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Call Charge Factor (Not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
ISDN Unit (Not for U.S.). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Currency Designation
(optiPoint 600 office Only, Not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . 21
Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
CDRA Pay Phone (Not for U.S.). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Station Names (optiPoint 600 office Only) . . . . . . . 24
3
Contents
Text Messages (optiPoint 600 office Only) . . . . . . .25
Advisory Messages (optiPoint 600 office Only) . . .27
Selecting a Language . . . . . . . . . . . . . . . . . . . . . . . . .28
Group Names (optiPoint 600 office Only). . . . . . . . .29
Account Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Defining Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Defining Verification Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Defining the Entry Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Defining the Code Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Configuring a Hotline Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Configuring Hotline Stations (Telephones) . . . . . . . . . . . . . . . . . . . . . . 36
Configuring a Hotline Time (with Hotline after Timeout Only). . . . . . . . 38
Changing the Remote Administration Password. .39
Changing the CMI Logon PIN (Not for U.S.) . . . . . .40

Changing the Logon PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Setting Logon Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Changing the System Administration Password . .41
Call Forwarding in the Carrier

Network (Not for U.S.). . . . . . . . . . . . . . . . . . . . . . . . .42
Ø All About Your Telephone

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
4
Basic Information for System Administration

After system administration has been started Æ page 10, the keys of the system tele-
phone have meanings which differ from the usual telephone functions. These special func-
tions are briefly illustrated below, using an optiPoint 600 office telephone as an example:
optiPoint 600 office

Scroll (back and forth within a function,
for example from station 11 to station 12)
Display space for selecting and con-

firming functions (=softkeys)
F1
F2
F3
F4
F5
F6
F7
F8 Press function keys F1 to F8 if
prompted in the menu;
depending on the communication
platform version in use, the function
keys F1 to F8 may also be pro-
grammed on the lower 8 keys
Keypad
can also be used for entering text
Key to confirm the function/menu line displayed/se-
lected or to scroll through a function (for example,
from stn 11 to stn 12)
Press these keys to select a function or mark a menu line
with the cursor
On optiPoint 500 economy/basic/standard/advance and

optiPoint 410/420 economy/economy plus/standard/advance models the keys per-
form the same functions. The only difference is that there is no display for showing
the softkeys. Text can be input, including from an external keyboard, with optiPoint
600 office only.
5
Step by Step
How to Use these

Operating Instructions
You will find a graphic representation of the steps in log-
ical sequence in the left column. Below is an explana-
tion of the symbols:
o Enter a telephone number or code.

dd Enter the code.
A B C Enter letters or digits
(optiPoint 600 office only).
Using the keypad Æ page 7,
using the external keyboard Æ page 8.
Click menu item or softkey.
u or v Scroll (back and forth within a function)
Program/Service Press the specified key.
Program/Service Press the illuminated key.
1 Speed dial number Options for selection appear on the screen. Press the
: key to confirm a selection.
2 Verification mode Search for an option.
To do this, keep pressing the < > keys
until the option appears on the screen.
Then press the : key to confirm your selection.
With optiPoint 600 office, once System Adminis-

tration has been started Æ page 10, you can use
softkeys and
on the display keyboard, or the and
keys on an external keyboard, instead of the
: and < > keys
6
Step by Step
Entering Characters
(optiPoint 600 office Only)
Keypad
d ... m, q, r Enter letters or digits via the keypad.

Digit keys must be pressed a specific number of times
to enter letters.
Example:
"R" = Press the q key once and the k key three
times.
Key 1x 2x 3x 4x 5x
e [1]
1
f a b c 2
g d e f 3
h g h i 4
i j k l 5
j m n o 6
k p q r s 7
l t u v 8
m w x y z 9
d [2]
. - 0
q [3]
r [1]
[1]. Delete the character to the left

[2]. Space
[3]. Next letter in upper-case
7
Step by Step
External keyboard (optiPoint 600 office only)

A B C Enter text or digits.
Switch to upper case.
Back- Delete characters to the left of the cursor.

space
Further functions
Additionally to the text input over the external keyboard
you can use the following functions.
Alt + Tab Toggle between the Phone tab, the Applications tab
and the Menu key in the Display menu.
To select a function or menu item:
Move the cursor () down.
or
Move the cursor () up.
Enter Press the "return" key to confirm the selected function.
8
Step by Step
Accessing the System

Administration Functions
The example below shows how user prompting on the
eight-line display of the optiPoint 600 office telephone
works.
Prerequisite: System administration has been started
Æ page 10.
US:User Options Menus and available functions appear on the screen.
UK:System admin.-User
--------------------------------------
11 System speed dial
12 Time
13 Date
14 CDR
15 US:Station name
UK:Extension Name To activate the menus and functions shown:
16 Text messages >
Enter the digits beside the cursor (), as prompted on
the screen
(* # 0 to 9 on the dialing keypad and F1 to F8
Æ page 5).
Example:
ei Enter the code for the required function,

such as 15 for US:Station name UK:Extension Name
or
US:15 Station name Select the displayed function and press the "OK" dialog
UK:15 Extension Name key to execute it.
15 US:Station name Menus and available functions appear on the screen.

UK:Extension Name
Stn: 11
--------------------------------------
+ Next
* US:Change
UK:Change entry
# Select station
F2 Continue When the symbol ">" appears to the right on the last line
F8 Previous > of the screen, additional functions are available for se-
lection.
With system telephones with a two-line display
(e.g. optiPoint 500 standard), press the < >
key to scroll through the individual menu lines.
9
Starting System Administration
Step by Step

Before you begin, you must start system administra-
tion. Once system administration has been started, the
main menus and functions appear on the screen and
can be modified. For details on the individual functions
contained in the main menus, refer to the main menu or
submenu table Æ page 12. This table is followed by an
explanation of the various functions (note page refer-
ences).
Program/Service Press the specified key. The LED lights up
*
US: 95=System admin? Select and confirm.
*
UK: 95=System features?
or
qmi Enter the code.
o Enter user name
(Default ="*95"; can be changed by your service techni-
cian).
user: XXX Confirm your entry.
o Enter password
.(necessary only if you or your service technician de-
fined a password).
If you are starting system administration for the
first time, do not enter a password. Just press
: to accept the "US:Identification UK:Ident/
Password" prompt. You do not have to do this if
your service technician has already set up a pass-
word for you.
While the system will prompt you to enter a
password (up to 16 characters long), you can ig-
nore the request.
In either case, press : to confirm.
Once you have entered your password, you need
to enter it again.
Make a note of your password because even
your service technician cannot recover it later on.
US:Identification: XXX Confirm your entry even if you did not enter a pass-
UK:Ident/Password: XXX word.
System administration is now active and the available
functions (main menuÆ page 12) appear on the screen.
10
Step by Step
You can also carry out the system administration

functions during a call. Once you have started
system administration, no further access to sys-
tem administration is possible.
Exiting System Administration

You can exit system administration at any time; any un-
confirmed entries or changes are discarded.
Program/Service Press the specified key. The LED goes out.
11
Step by Step
System Administration Menu

Main Menu Submenu
11 System speed dial 1 Speed dial number Æ page 13
2 Speed dial name[1] Æ page 15
12 Time Æ page 16
13 Date Æ page 16
14 CDR 1 CDR per station Æ page 17
(does not appear if
2 CDR per trunk Æ page 18
another user has
call detail recording 4 Edit Charge Factor Æ page 19
authorization)
5 ISDN unit Æ page 20
6 Currency [1] Æ page 21
7 On Call Arrival Æ page 22
8 Pay phone Æ page 23
15 US:Station name
Æ page 24
UK:Extension Name[1]
16 Text messages[1] Æ page 25
17 Advisory messages[1] Æ page 27
18 Select language Æ page 28
19 Group name[1] Æ page 29
20 Account code 1 Code entries Æ page 31
2 Verification mode Æ page 32
3 Trunk group mode Æ page 33
4 Code length Æ page 34
21 Hotline 1 Hotline dest. Æ page 35
2 Hotline stn no Æ page 36
3 Hotline timeout Æ page 38
22 RMA code Æ page 39
23 Code, CMI Æ page 40
24 Security 1 Change password Æ page 41
[1]. only on the optiPoint 600 office telephone
12
Setting Up System Speed-Dialing
Step by Step

To simplify dialing, you can store the station numbers
(up to 31 digits each) frequently used by all users as
three-digit system speed dialing numbers.
The following system speed-dialing numbers can be
used from all telephones.
• 000 - 299
(HiPath 500, HiPath 3300/3350)
• 000 - 999
(HiPath 3500/3550, HiPath 3700/3750/3800)
Always remember to inform your telephone users of
the station numbers stored under the system speed di-
aling numbers.
Entering and Deleting Speed Dialing

Numbers
Æ page 10.
11 System speed dial Confirm.
1 Speed dial number Confirm.
or
eee Enter the code.
Select memory location (000 - 299 or 000 - 999):

u or v Press these keys.
or
+=Next Confirm.
or
r o Enter the memory location directly and
US:Save Confirm your entry.
UK:Confirm
q Enter the code.

or
*=Change Select and confirm.
o Enter the complete external station number with the

external code, such as 0 or 9, or a trunk access code,
such as 801 (up to 31 digits).
13
Step by Step
If necessary To program automatic suffix-dialing
v Press the key1 to program the next digits entered as an

automatic suffix.
If you dial the speed-dial number (for example,
"089123456-0"), the initial bloc is dialed first (in the ex-
ample, "089123456"). If the user does not enter a suffix
within 4 or 5 seconds (for example, extension "20"), the
second bloc is dialed (in the example "0").
If necessary To program DTMF suffix-dialing
r Press the key to transmit the next digits entered as

DTMF tones.
If necessary To program a dial pause
Redial Press the key to program a dial pause between two dig-
its.
or To delete the station number:

US:F3=Clear Select and confirm.
UK:F3=Delete

UK:Confirm
[1]. optiPoint 600 office: "-" (minus key) also on external keypad.
14
Step by Step
Entering/Deleting Names for

Speed Dialing Numbers
You can assign a name to each defined speed dialing
number. This name is then displayed in certain situa-
tions; for example, when the speed dialing number is
dialed, or in the case of an incoming call, when a caller
is stored as a system speed dialing number with a
name.
Æ page 10.
11 System speed dial Confirm.
2 Speed dial name Select and confirm.
or
eef Enter the code.
Select memory location (000 - 299 or 000 - 999):

or
+=Next Confirm.
or
r o Enter the memory location directly and
UK:Confirm
q Enter the code.

or
* =Change Select and confirm.
A B C Enter the name (up to 16 digits long).
Entering characters see Æ page 7 and Æ page 8.
or To delete the name:
UK:F3=Delete

UK:Confirm
15
Entering and Changing the Date and Time
Step by Step
Entering and Changing the Date

and Time
The date and time are stored automatically after an out-
going external call has been set up, provided that the
ISDN makes this information available.
If this is not the case or if your system is not connected
to ISDN trunks, you can enter or modify the time and
date yourself.
Æ page 10.
12 Time Select and confirm.
or
13 Date
or
ef or eg Enter the code (time or date).
q Enter the code.

or
* =Change Confirm.
o Enter time or date.

Note the data format required for date entry:
• "Format hhmm" (hh = hour as two digits; mm = min-
utes as two digits); Example: 0905 for 9.05 h. (9.05
a.m.) or 1430 for 14.30 h. (2.30 p.m.).
• "Format: ddmmyy" (tt = day as two digits; mm =
month as two digits; yy = year as two digits); Exam-
ple: 171100 for the date 17.11.00

UK:Confirm
16
Call detail recording (GE) (If Configured and Authorized)
Step by Step
Call detail recording (GE)

(If Configured and Authorized)
CDR Station (Not for U.S.)

You can display any call charges incurred as monetary
amounts for each telephone; you can also cancel this
display.
If a printer is connected to the V.24 (RS-232) interface,
you can also obtain a printout of the call charges.
Æ page 10.
14 CDR Select and confirm.
1 CDR per station Confirm.
or
ehe Enter the code.
To display or delete call charges per station:

1 View CDR/station Confirm.
or
e Enter the code.
Follow the user prompts on the screen (select a station
and delete the displayed charges, if desired).
or To print the displayed charges of all stations:

2 Print CDR/station Select and confirm.
or
f Enter the code.
UK:Confirm
17
Step by Step
CDR Trunk (Not for U.S.)

You can display any call charges incurred as monetary
amounts for each trunk to the carrier; you can also can-
cel this display.
you can also obtain a printout of the call charges.
Æ page 10.
2 CDR per trunk Confirm.
or
ehf Enter the code.
To display or delete call charges per trunk:

1 View CDR/trunk Confirm.
or
e Enter the code.
Follow the user prompts on the screen (select the trunk
and delete the displayed charges, if desired).
or To print the call charges of all trunks:

2 Print CDR/trunk Select and confirm.
or
f Enter the code.
UK:Confirm
18
Step by Step
Call Charge Factor (Not for U.S.)

If necessary, you can specify a factor for displaying call
charges as monetary amounts. The call charge pulses
are then multiplied by this factor (price per call charge
pulse).
The call charge factor can be specified separately for
each trunk group (for example, for the external code 0
or 9).
Æ page 10.
4 Edit Charge Factor Confirm.
or
ehh Enter the code.
To select a trunk group:

or
+=Next Confirm.
or
r o Enter the trunk group directly and
UK:Confirm
q Enter the code.

or
o Enter the factor.

UK:Confirm
19
Step by Step
ISDN Unit (Not for U.S.)

Depending on the configuration, it may be necessary to
adapt the ISDN unit of the system to an ISDN trunk to
display the call charges as a monetary amount. The
ISDN unit provided by the network depends on the car-
rier.
This unit can be specified for each trunk group (for ex-
ample, for the external code 0 or 9).
Æ page 10.
5 ISDN unit Confirm.
or
ehi Enter the code.
Select trunk group:

or
+=Next Confirm.
or
UK:Confirm
q Enter the code.

or
o Enter the unit.

UK:Confirm
20
Step by Step
Currency Designation
(optiPoint 600 office Only, Not for U.S.)
You can enter a currency designation (a text of up to
three characters) for displaying the call charges as a
monetary amount.
Æ page 10.
6 Currency Confirm.
or
ehj Enter the code.
q Enter the code.

or
* =Change Confirm.
A B C Enter the currency designation.

At present the function of entering letters is not avail-
able.
or To delete the currency designation:
UK:F3=Delete

UK:Confirm
21
Step by Step
Call Log
all incoming external ISDN calls are logged. You can also
prevent output on the printer.
Æ page 10.
7 On Call Arrival Confirm.
or
ehk Enter the code.
q Enter the code.

or
* =Change Confirm.
0=No Select and confirm.

or
1=Yes
or
d or e Enter the code (no or yes).

UK:Confirm
22
Step by Step
CDRA Pay Phone (Not for U.S.)

When a user terminates a chargeable call (for example,
from a pay phone), the call charges can be displayed on
a different telephone.
Æ page 10.
8 Pay phone Confirm.
or
ehl Enter the code.
Select the station whose charges you want to display.

or
+=Next Confirm.
or
r o Enter the station directly and
UK:Confirm
q Enter the code.

or
o Enter the station on which you want to display the

charges.

UK:Confirm
23
Station Names (optiPoint 600 office Only)
Step by Step
Station Names
You can enter or change names for all telephones. De-
pending on the situation, these names then appear on
the screen; for example "US:Call from: UK:From: Maier".
You can also assign names to the S0 interfaces used as
subscriber lines.
Æ page 10.
US:15 Station name Select and confirm.
UK:15 Extension Name
or
ei Enter the code.
To select a station:
or
+=Next Confirm.
or
UK:Confirm
q Enter the code.

or
A B C Enter a name (up to 16 characters long).

able.
or To delete the name:
UK:F3=Delete

UK:Confirm
24
Text Messages (optiPoint 600 office Only)
Step by Step
Text Messages
Predefined text messages can be sent from all tele-
phones to all system telephones. You can modify these
predefined text messages to suit your requirements (up
to 24 characters long). If you make changes to the pre-
defined texts, you should notify users accordingly.
Æ page 10.
16 Text messages Select and confirm.
or
ej Enter the code.
To select a predefined text message:
or
+=Next Confirm.
or
r o Enter the text message number (0 - 9) directly and
UK:Confirm
q Enter the code.

or
A B C Enter the message (up to 24 characters long).

25
Text Messages (optiPoint 600 office Only)
Step by Step
or To delete the message:
UK:F3=Delete

UK:Confirm
On the optiPoint 500 entry, optiset E entry and

optiset E basic models, text messages that have
been sent are signaled as a callback request; the
Message Waiting LED flashes.
26
Advisory Messages (optiPoint 600 office Only)
Step by Step
Advisory Messages
Predefined advisory messages can be left on system
telephones that have a display. When a call is placed,
the message appears on the caller’s display. You can
modify the predefined advisory messages to suit your
requirements (up to 24 characters long).
If you make changes to the predefined texts, you should
notify users accordingly.
Æ page 10.
17 Advisory messages Select and confirm.
or
ek Enter the code.
To select a predefined advisory message:

or
+=Next Confirm.
or
r o Enter the advisory message number (0 - 9) directly and
UK:Confirm
q Enter the code.

or
A B C Enter the message (up to 24 characters long).

able.
or To delete the message:
UK:F3=Delete

UK:Confirm
27
Selecting a Language
Step by Step
Selecting a Language
You can assign a specific menu language to each tele-
phone; for example:
• "German"
• "US English"
• "French"
• "English"
• "Spanish"
• "Italian"
• "Dutch"
• "Portuguese"

Æ page 10.
18 Select language Select and confirm.
or
el Enter the code.
Selecting a station:
or
+=Next Confirm.
or
UK:Confirm
q Enter the code.

or
11=English Select and confirm.

or
o Enter the code

UK:Confirm
or
Change all like stns Select and confirm.
or
for all stns
28
Group Names (optiPoint 600 office Only)
Step by Step
Group Names
Several groups (group call/hunt group call), each with
several participants, can be set up:
• Up to 20 groups, each with 8 participants
(HiPath 500, HiPath 3300/3350)
(HiPath 3500/3550)
(HiPath 3700/3750/3800)
These groups have their own station numbers. If such
groups have been configured, you can enter a name for
each group or modify it as necessary.
Æ page 10.
19 Group name Select and confirm.
or
em Enter the code.
To select a group:
or
+=Next Confirm.
or
r o Enter the group directly and
UK:Confirm
q Enter the code.

or
A B C Enter a group name (up to 12 characters long).
able.
or To delete the group name:
UK:F3=Delete

UK:Confirm
29
Account Code
Step by Step
Account Code
Telephone users can assign call charges to specific ac-
tivities or projects by entering an account code before,
or even during, a chargeable call.
The freely definable account code is assigned to all sub-
sequent segments of the current call for call detail re-
cording.
The account code appears on the printout of the data.
30
Account Code
Step by Step
Defining Account Codes

You can define up to 1,000 account codes of up to 11
characters each in a list for telephone users.
Æ page 10.
20 Account code Select and confirm.
1 Code entries Confirm.
or
fde Enter the code.
To select a list:
or
+=Next Confirm.
or
r o Enter the list directly and
UK:Confirm
q Enter the code.

or
o Enter an account code (up to 11 characters long).

or To delete the account code:
F3=Clear Select and confirm.
UK:Confirm
31
Account Code
Step by Step
Defining Verification Modes

You can define three verification modes for the account
codes provided:
• Non-verified (default),
• Verified against the list;
• Verified against the number of characters (to define
the number of characters Æ page 34).
By doing this, you can avoid entering invalid account
codes, because only valid account codes from the list
are accepted.
You can also dispense with verification altogether or
simply check the account code entered.
Æ page 10.
2 Verification mode Select and confirm.
or
fdf Enter the code.
q Enter the code.

or
*=Change Confirm.
0=Non-verified Select and confirm.

or
1=Code entries
or
2=Code length
or
d or e or f Enter the code
UK:Confirm
32
Account Code
Step by Step
Defining the Entry Mode

You can define one of two criteria for account code en-
try for each trunk group.
Non-verified entry (default):

You can enter an account code on any telephone before
a call is initiated and, therefore, also before a trunk is
seized. While a call is in progress, you can enter an ac-
count code only from a system telephone.
Forced entry:
You must enter an account code before a call is initiated
(after a trunk group is seized). The account code is then
verified in accordance with the variant you have pro-
grammed Æ page 32.
Account code entry is not mandatory for incoming calls.
Æ page 10.
3 Trunk group mode Select and confirm.
or
fdg Enter the code.
Select trunk group:

or
+=Next Confirm.
or
UK:Confirm
q Enter the code.

or
0=Non-verified Select and confirm.

or
1=Forced
33
Account Code
Step by Step
or
d or e Enter the code

UK:Confirm
Defining the Code Length

If you have defined code length as the verification mode
Æ page 32, you must now define the number of char-
acters to be verified (up to eleven characters long).
Æ page 10.
4 Code length Select and confirm.
or
fdh Enter the code.
q Enter the code.

or
*=Change Confirm.
o Enter the number of characters.

UK:Confirm
34
Hotline
Step by Step
Hotline
Hotline - immediate:
You can configure any internal telephone so that a con-
nection to an internal or external destination that you
define is automatically set up immediately after the
user lifts the handset.
Hotline after timeout:

You can configure any internal telephone so that auto-
matic connection setup is not carried out until after a
certain time has elapsed after the user lifted the hand-
set.
You can define the length of time that must elapse. This
"hotline timeout" must be set for the entire system.
Configuring a Hotline Destination

• You can configure one shared destination for
HiPath 500, HiPath 3300/3350.
• You can configure six destinations for HiPath 3500/
3550, HiPath 3700/3750/3800.
One of the destinations can be assigned to each
telephone ("Hotline assignm." Æ page 36).

Æ page 10.
21 Hotline Select and confirm.
1 Hotline dest. Confirm.
or
fee Enter the code.
To select the hotline you wish to program

(HiPath 3500/3550, HiPath 3700/3750/3800):
or
+=Next Confirm.
or
r o Enter the hotline directly and
UK:Confirm
35
Hotline
Step by Step
q Enter the code.
or
o Enter the hotline destination (station number).

or To delete the hotline destination:
UK:F3=Delete

UK:Confirm
Configuring Hotline Stations

(Telephones)
You can define a hotline mode for each telephone:
• Off (hotline deactivated),
• Hotline (hotline - immediate activated), or
• Hotline after a timeout.
With HiPath 3500/3550, HiPath 3700/3750/3800, you
must also assign a hotline destination from 1 to 6 for
each telephone.
Æ page 10.
2 Hotline stn no Confirm.
or
fef Enter the code.
1=Hotline mode Confirm.

or
2=Hotline assignm Select and confirm.
or
e or f Enter the code
q Enter the code.

or
To select a station:
36
Hotline
Step by Step
or
+=Next Confirm.
or
r o Enter a station directly and
UK:Confirm
q Enter the code.

or
0=off Select and confirm.

or
1=Hotline
or
2=Hotline delayed
or
d or e or f Enter the code
or For HiPath 3500/3550, HiPath 3700/3750/3800 only:
o Enter and assign a hotline.
or To delete the hotline assignment:
UK:F3=Delete

UK:Confirm
37
Hotline
Step by Step
Configuring a Hotline Time (with Hot-

line after Timeout Only)
Æ page 10.
3 Hotline timeout Confirm.
or
feg Enter the code.
q Enter the code.

or
o Enter the time in seconds (1 to 99).
38
Changing the Remote Administration Password
Step by Step
Changing the Remote Administra-

tion Password
Your system can be configured and administered from
a remote location. To do this, you must execute a num-
ber of operating procedures when prompted to do so
by the service technician. Among other things, you
must enter a six-character password; default =
"000000".
You can change the default password. Please make a
note of the new password, because not even the ser-
vice technician can recover it later on.
Æ page 10.
US:22 RMA code Select and confirm.
UK:22 Code, RMA
or
ff Enter password.
o Enter the old six-character password.

If you have not yet assigned a password, use the default
password "000000" the first time you enter it.
o Enter the new password.
o Enter the new password again.
39
Changing the CMI Logon PIN (Not for U.S.)
Step by Step
Changing the CMI Logon PIN

(Not for U.S.)
Changing the Logon PIN

Before you can log on to a CMI (cordless multicell inte-
gration telephone), you must enter a PIN (default PIN =
19 97 07 07) to place your system in logon mode.
You can change the default code. Please make a note of
the new PIN, because not even the service technician
can recover it later on.
Æ page 10.
23 Code, CMI Select and confirm.
or
fg Enter PIN
o Enter the current PIN.

If you have not yet assigned a PIN, use the default PIN
"19970707" the first time you enter it.
o Enter the new PIN.
o Enter the new PIN again.
Setting Logon Mode

In order to log on a CMI unit (cordless telephone), you
must set your system to logon mode. You can then log
on your CMI units during the next ten minutes or so.
Program/Service Press the specified key. The LED lights up
* 942=Log on CMI unit.? Select and confirm.

or
qmhf Enter the code.
o Enter PIN.
40
Changing the System Administration Password
Step by Step
Changing the System Administra-

tion Password
If you entered a password when you started system ad-
ministration Æ page 10, you can change it here.
Please make a note of the new password because not
even the service technician can recover it later on.
Æ page 10.
24 Security Select and confirm.
1 Change password Confirm.
or
fhe Enter the code.
o Enter new password

UK:Confirm
o Enter the new password again.

UK:Confirm
41
Call Forwarding in the Carrier Network (Not for U.S.)
Step by Step
Call Forwarding in the Carrier

Network (Not for U.S.)
If this function is configured (consult your service tech-
nician), you can forward all calls arriving from the public
network via a basic access point (system number or
system interface) directly to an external destination in
the public network.
For example, in the evening you can transfer calls re-
ceived at your company to your private residence.
In a multi-device connection, only the assigned multiple
subscriber number (MSN) is forwarded.
Trunk FWD on? Select and confirm.
or
qjh Enter the code.
1=immediate? Select the forwarding type you wish to use and press
"OK" to confirm.
or
2=on no answer?
or
3= On busy?
or
e or f or g Enter the code.
o Enter the destination number (without the external

code).
To deactivate call forwarding:

Trunk FWD off? Select and confirm.
or
rjh Enter the code.
Press "OK" to confirm the displayed call forwarding

type.
or
e or f or g Enter the active call forwarding type.
All About Your Telephone
42
Documentation
Documentation
You can find these operating instructions in the Internet in PDF format un-
der
http://www.siemens.com/hipath
and on CD-ROM (ask System Support) in HTML and PDF format.
In order to look at and print the operating instructions in PDF format, you
need a computer on which the free Acrobat Reader software package is
installed by Adobe.
To look at the operating instructions in HTML format you need a computer
with a www browser, e.g. Microsoft Internet Explorer.
43
Index
Index F
forwarding in the carrier network ............ 42
function keys F1 to F8 ............................ 5, 9
A functions
account code activating .................................................... 9
defining .................................................... 31 main menu .............................................. 12
defining the code length ....................... 34 submenu .................................................. 12
defining the entry mode ....................... 33
defining verification modes .................. 32
G
forced entry ............................................. 33
group names ............................................... 29
non-verified ............................................. 32
non-verified entry ................................... 33
verified against the list .......................... 32 H
advisory messages .................................... 27 hotline .......................................................... 35
after timeout ........................................... 35
C immediate ................................................ 35
purpose .................................................... 35
call charge factor ........................................ 19
station ....................................................... 36
call charges ................................................. 17
timeout ..................................................... 38
displaying on a different telephone ..... 23
hotline delayed ........................................... 38
per telephone .......................................... 17
HTML format .............................................. 43
per trunk .................................................. 18
call detail recording .................................... 17
call forwarding in the carrier network ..... 42 I
call log .......................................................... 22 ISDN unit ..................................................... 20
changing
remote administration password ........ 39
CMI logon PIN L
change PIN .............................................. 40 logon mode
CMI unit changing the PIN .................................... 40
log on ........................................................ 40 CMI units ................................................. 40
CMI units ..................................................... 40
cordless telephone .................................... 40
currency designation ................................. 21 M
cursor ......................................................... 5, 8 main menu .................................................. 12
menus
activating .................................................... 9
D messages .................................................... 25
date
entering/changing ................................... 16
date/time N
entering .................................................... 16 names
display ............................................................ 9 for group call/hunt group call ................ 29
for speed dialing numbers .................... 15
E
explanation of symbols ............................... 6
44
Index
O T
operating instructions text messages ............................................ 25
HTML format .......................................... 43 time-dependent hotline ............................. 35
ordering .................................................... 43 trunk call forwarding .................................. 42
PDF format .............................................. 43
operating steps ............................................ 6
U
user prompts
P on-screen ................................................... 9
password
system administration ........................... 41
password for remote administration ...... 39
pay phone .................................................... 23
PDF format .................................................. 43
PIN
CMI log on ............................................... 40
CMI logon ................................................ 40
R
remote administration password
changing .................................................. 39
S
scrolling within function .............................. 6
selecting a language .................................. 28
speed dialing numbers
system ..................................................... 13
speed-dialing
suffix-dialing ............................................ 14
system ..................................................... 13
station name ............................................... 24
submenu ..................................................... 12
suffix-dialing, automatic ............................ 14
system administration
exiting ....................................................... 11
password ........................................... 10, 41
starting ..................................................... 10
user name ............................................... 10
system speed-dialing ................................ 13
system speed-dialing numbers, speed-dial-
ing numbers, system ................................ 13
45
www.siemens.com/hipath
The information provided in this document contains merely general de- © Siemens AG 2005
scriptions or characteristics of performance which in case of actual use Siemens Communications
do not always apply as described or which may change as a result of fur- Hofmannstr. 51 • D-81359 München
ther development of the products.
An obligation to provide the respective characteristics shall only exist if Ref. No.: A31003-H1012-C107-6-7619
expressly agreed in the terms of contract.
The trademarks used are owned by Siemens AG or their respective own- Subject to availability. Right of modification reserved.
ers. 27.06.2005

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HiPath 500

About These Operating Instructions . . . . . . . . . . . . . 2

Ø System Administration Functions

Starting System Administration . . . . . . . . . . . . . . . . 10

Setting Up System Speed-Dialing . . . . . . . . . . . . . . 13

Entering and Changing the Date and Time . . . . . . . 16

Call detail recording (GE)

Station Names (optiPoint 600 office Only) . . . . . . . 24

Text Messages (optiPoint 600 office Only) . . . . . . .25

Advisory Messages (optiPoint 600 office Only) . . .27

Selecting a Language . . . . . . . . . . . . . . . . . . . . . . . . .28

Group Names (optiPoint 600 office Only). . . . . . . . .29

Account Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Changing the Remote Administration Password. .39

Changing the CMI Logon PIN (Not for U.S.) . . . . . .40

Changing the System Administration Password . .41

Call Forwarding in the Carrier

Ø All About Your Telephone

Basic Information for System Administration

optiPoint 600 office

Display space for selecting and con-

On optiPoint 500 economy/basic/standard/advance and

How to Use these

o Enter a telephone number or code.

With optiPoint 600 office, once System Adminis-

d ... m, q, r Enter letters or digits via the keypad.

[1]. Delete the character to the left

External keyboard (optiPoint 600 office only)

Switch to upper case.

Back- Delete characters to the left of the cursor.

Enter Press the "return" key to confirm the selected function.

Accessing the System

ei Enter the code for the required function,

15 US:Station name Menus and available functions appear on the screen.

Starting System Administration

You can also carry out the system administration

Exiting System Administration

System Administration Menu

[1]. only on the optiPoint 600 office telephone

Setting Up System Speed-Dialing

Entering and Deleting Speed Dialing

Select memory location (000 - 299 or 000 - 999):

q Enter the code.

o Enter the complete external station number with the

v Press the key1 to program the next digits entered as an

r Press the key to transmit the next digits entered as

or To delete the station number:

US:Save Confirm your entry.

Entering/Deleting Names for

Select memory location (000 - 299 or 000 - 999):

q Enter the code.

US:Save Confirm your entry.

Entering and Changing the Date

q Enter the code.

o Enter time or date.

US:Save Confirm your entry.

Call detail recording (GE)

CDR Station (Not for U.S.)