Competition in The Airlines Industry
Competition in The Airlines Industry
Competition in The Airlines Industry
1. The environment is very important to the performance of airlines in the airline industry, it
may be the most important factor. Thanks to strict regulations, this industry is highly
dependent upon external factors to make profits such as fuel prices, mobile resources,
profitable routes, government regulations, and more. Even though partial deregulation
took place around 30 years ago, many of the important differential points remained
constant, hence giving the same standardized services to all consumers. Airlines can try
and differentiate themselves with having less delayed and cancelled flights, and fewer
lost bags.
2. The reason there’s a lot of imitation in the airlines industry has to do with regulations
because of the nature of air travel. Even though it is the safest way of travel, once a plane
that has 300 passengers is in flight, nothing can happen to that plane. Even the slightest
mechanical problem can put the lives of the passengers on the life in a matter of seconds.
If there aren’t regulations, firms competing to make more profits could unfortunately lead
to the overlooking of quality travel, as well as safety.
Wi-fi services provided, similar routes, snack and beverage options, arrival and departure
times are just a few of the imitations we see today. These imitations affect firm
performance by making it difficult to stand out amongst the other firms. Although firms
may have difficulty in making more money than their competitors, airlines can achieve
the trust of their consumers. Later on down the road that consumer may join their
rewards program because of how safe they feel flying that airline. These strict
regulations are great because if they weren’t in place and an airline’s plane crashed, that
could destroy their reputation completely.
3. The resource-based model is very important to explain how well firms perform in the
airlines industry because the environment makes it very difficult to create new and/or
different services. It has an internal perspective to explain how a firm's unique
specialization or collection of internal resources and capabilities represent their
foundation. It also suggests that in order for a firm to make above-average returns, they
should focus on their strengths, or competitive advantages. The competitive advantage is
“A superiority gained by an organization when it can provide the same value as its
competitors but at a lower price, or can charge higher prices by providing greater value
through differentiation. Competitive advantage results from matching core competencies
to the opportunities.”
4. Strategic leaders can be successful in an industry like the airlines industry with a few
guidelines. First, they need to focus on creating value for their consumers. These leaders
need to make a decision whether they should operate as a low-cost airline or an airline
that specializes in high-end travel. Considering the several external factors that are
completely out of their control, strategic leaders should focus on internal factors; what
they DO have control over. Invest in creating and providing better customer service,
cancellation guidelines, creating maybe a rewards program to encourage the growth of
loyal passengers, and more. Each of those components can help an airline stand out more
than one might think.