9609 m17 Ms 22
9609 m17 Ms 22
9609 m17 Ms 22
BUSINESS 9609/22
Paper 2 Data Response March 2017
MARK SCHEME
Maximum Mark: 60
Published
This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.
Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.
Cambridge will not enter into discussions about these mark schemes.
Cambridge is publishing the mark schemes for the March 2017 series for most Cambridge IGCSE®,
Cambridge International A and AS Level components and some Cambridge O Level components.
Knowledge Marks
A correct definition 2
A partial, vague or unfocused definition 1
No creditable content 0
Note: A correct definition must distinguish between a partnership and any
other form of business ownership.
Content
A business formed by two or more people with shared responsibilities
and shared capital investment. Unlimited liability, no continuity. Often
partnerships will have a partnership agreement to separate out
investment and responsibilities.
Content
Crowd funding is the practice of funding a project or venture by raising
monetary contributions from a large number of people, typically via the
internet. Typically made up of the business who is looking for funding, the
people who may wish to fund the business and an intermediary
organisation/agent who link the two together.
There are different types of crowd funding, such as debt crowd funding
and equity crowd funding where the rewards may be advance products
or services, visits to the factor, interest or shares/equity in the business.
Mark Rationale
3 marks Correct calculation of break-even level of production with
CAM (with or without working)
2 marks Attempt with correct use of figures
1 mark Correct formula
0 marks No creditable content
Content
FC
Formula: or TR=TC (1)
Contribution (1)
15 000
= 10 000 (1)
1.50
Content
Answers may include:
Knowledge
and Analysis
Level Marks Marks
Application (4 marks)
(4 marks)
Good analysis of two (or
more) disadvantages of
4 4
Shows introducing/using CAM in
understanding context
2
of CAM in Good analysis of one
context disadvantage of
3 3
introducing/using CAM in
context
Limited analysis of two (or
more) disadvantages of 2
Shows introducing/using CAM
1 knowledge of 1–2
CAM Limited analysis of one
disadvantage of 1
introducing/using CAM
0 No creditable content
A non-contextual answer can only be awarded a maximum of 2 + 2 = 4
Content
Answers could include:
ARA
1(d) Recommend which of the two venture capital offers Tom and Amy 11
should accept. Justify your answer.
Offer 1
• Loss of control – 51% equity given away – are Tom and Amy willing
to give up so much?
• Ease of distribution – should allow easier national expansion
• Marketing knowledge and expertise – again should allow easier
expansion
Offer 2
• Lower equity stake required – Tom and Amy would keep overall
control of the business
• Use of CAM will reduce costs of expansion – may further lower BE
point and increase profit margin
• Experience of Rebecca in project management and ops man – very
important for expansion.
ARA
Knowledge Marks
A correct definition 2
A partial, vague or unfocused definition 1
No creditable content 0
Content
2(a)(ii) Briefly explain the term ‘above the line promotion’ (line 12). 3
Content
Above The Line promotion is the use of media to promote a business and
reach out to the target consumers.
These include conventional media, television and radio advertising, print
as well as internet. This is communication that is targeted to a wider
spread of audience, and is not specific to individual consumers.
Mark Rationale
3 marks Correct answer with or without working
2 marks Attempt with correct use of figures
1 mark Formula
0 marks No creditable content
Formula:
% Change in QD
% Change in P
Answer = (–)0.4
2(b)(ii) Explain one way in which CT could make use of price elasticity of 4
demand calculations.
Content
Answers could include:
• Can see that cleaning services are price inelastic (OFR).
• CT should not reduce their price – they should increase their price
back to the original level (or increase it further).
• Price is obviously not the most important factor when customers
purchase cleaning services.
• PED can be used to calculate revenue based on price changes.
Knowledge
and
Level Marks Analysis (4 marks) Marks
Application
(4 marks)
Good analysis of one (or
more) advantage(s) AND
one (or more)
4
Shows disadvantage(s) of being
understanding an employee-owned
of employee business in context
2 3–4
owned Good analysis of one (or
businesses in more) advantage(s) OR
context one (or more)
3
disadvantage(s) of being
an employee-owned
business in context
Limited analysis of one (or
more) advantage(s) AND
one (or more)
2
disadvantage(s) of being
Shows an employee-owned
knowledge of business
1 employee 1–2
owned Limited analysis of one (or
businesses more) advantage(s) OR
one (or more)
1
disadvantage(s) of being
an employee-owned
business
Advantages:
• working together to solve problems
• economies of scale
• motivation from being owners/sharing profits.
Disadvantages:
• disagreements – who is in control?
• if there is a manager do they have authority
• do the workers have the management skills?
• could be a lack of capital investment
• could lead to slow decision making.
2(d) Discuss how CT's marketing mix might need to change to target 11
customers in the industrial market.
No creditable content
Content:
Answers could include:
• Product – the businesses will expect evening/night-time cleaning –
will CT have employees who are willing to do this? Will they expect
higher remuneration for anti-social hours? However the essence the
service on offer is the same.
• Price – need to find out how sensitive the industrial market is to
price? Likely to be more price elastic due to being a cost of business.
Therefore CT may find themselves in a more competitive market and
need to charge lower prices/have lower margin.
• May need to move towards below the line promotion – above the line
likely to be expensive to target industrial market (except trade
magazines). May need to employ sales people to target businesses
directly.
• Industrial customers are unlikely to come to them (i.e. phone or book
on internet) so CT will need to be more proactive in finding
customers.