Jhandu PDF
Jhandu PDF
Jhandu PDF
DCOM309
www.lpude.in
z To acquaint students with the basic knowledge related to the insurance sector.
z To provide a platform for students to identify the various insurance needs of the society and industry in the current
market scenario.
CONTENTS
Objectives
Introduction
1.7 Summary
1.8 Keywords
Objectives
Introduction
You must be aware that people seek security. A sense of security may be the next basic goal after
food, clothing, and shelter. An individual with economic security is fairly certain that he can
satisfy his needs (food, shelter, medical care, and so on) in the present and in the future. Economic
risk (which we will refer to simply as risk) is the possibility of losing economic security. Most
economic risk derives from variation from the expected outcome. One measure of risk, used in
this study note, is the standard deviation of the possible outcomes. As an example, consider the
cost of a car accident for two different cars, a Porsche and a Toyota. In the event of an accident the
expected value of repairs for both cars is 2500. However, the standard deviation for the Porsche
is 1000 and the standard deviation for the Toyota is 400. If the cost of repairs is normally
distributed, then the probability that the repairs will cost more than 3000 is 31% for the Porsche
but only 11% for the Toyota.
You will find it interesting to note that modern society provides many examples of risk.
A homeowner faces a large potential for variation associated with the possibility of economic
loss caused by a house fire. A driver faces a potential economic loss if his car is damaged.
A larger possible economic risk exists with respect to potential damages a driver might have to
Notes pay if he injures a third party in a car accident for which he is responsible. Historically, economic
risk was managed through informal agreements within a defined community. If someone’s
barn burned down and a herd of milking cows was destroyed, the community would pitch in to
rebuild the barn and to provide the farmer with enough cows to replenish the milking stock.
This cooperative (pooling) concept became formalized in the insurance industry. Under a formal
insurance arrangement, each insurance policy purchaser (policyholder) still implicitly pools his
risk with all other policyholders. However, it is no longer necessary for any individual
policyholder to know or have any direct connection with any other policyholder. In this unit,
we will study about the meaning and evolution of the concept of evolution.
In the next unit, you will study about the insurable risk and various kinds of risk. The unit will
also explain the need for insurance and the importance of insurance in business. The next unit
will also summarize the requirements of an insurable risk.
You need to know that insurance is a form of risk management, primarily used to hedge against
the risk of a contingent loss. In essence, insurance is simply the equitable transfer of a risk of a
loss, from one entity to another, in exchange for a premium.
Gambling transactions also hedge against risk, but it offers the possibility of either a loss or a
gain. Gambling creates losers and winners, whereas in insurance offers financial support sufficient
to replace loss, not to create pure gain. Gamblers can continue spending, buying more risk than
they can afford, but insurance buyers can only spend up to the limit of what carriers would
accept to insure; their loss is limited to the amount of the premium.
Gamblers, by creating new risk transfer, are risk seekers. Insurance buyers are risk avoiders,
creating risk transfer in terms of their need to reduce exposure to large losses.
Remember, the early methods of transferring or distributing risk were practiced by Chinese
traders as early as the 3rd millennia B.C. These merchants travelling treacherous river rapids
would cleverly distribute their wares across many vessels to spread the loss due to any single
vessel’s capsizing. Modern profit insurance was manifested in Babylon almost 2000 years B.C.,
in a contract of loan of trading capital to travelling merchants. The contract contained a clause
that the risk of loss due to robbery in transit was borne by the party providing the loan. In
consideration for bearing this risk, the lender calculated interest on the loan at an exceptionally
high rate.
You will find out that the Greeks and Romans introduced the origins of health and life insurance
to us around 600 AD, when they organized guilds/ benevolent societies which afforded members
certain benefits, such as proper burial rites, or a financial contribution towards burial costs or
travelling expenses of members of the army. In exchange for this benefit, members of the
society made regular contributions to it.
During this time, Achaemenian (Iranian) monarchs were the first to ‘insure’ their people to
some extent, formalising the process by registration thereof at court. In accordance with tradition,
during Norouz – the beginning of the Iranian New Year – the heads of different ethnic groups
presented gifts to the monarch. The purpose of these gifts was to ensure (insure) that whenever
the gift-giver was in trouble, the monarch (and the court) would help him. In return, whenever
the giver was in trouble or needed finance, the court would check the gift’s registration, and
could even – if the amount exceeded 10,000 Derrik – double that in return.
All these instances gave effect to the concept of mutual assistance in case of loss, but the actual Notes
concept of mutual assistance came to the fore in guilds and similar associations and societies
which existed in Europe and England during the middle-ages.
Just remember that these associations afforded members (or their dependants) assistance in case
of loss caused by perils such as fire, shipwreck, theft, sickness or death. Originally, the extent of
the assistance was determined by the actual need of the member who suffered the loss, eventually,
however, he would be assisted to the extent of his actual loss. In many of these guilds individual
members, and not merely the guild itself, were under a legal duty to assist those members who
suffered a loss. Once provision was made for the latter to have a corresponding legal right to
claim such assistance, the development towards proper mutual insurance was completed.
Separate insurance contracts (i.e. insurance policies not bundled with loans or other kinds of
contracts) were invented in Genoa in the 14th century, as were insurance pools backed by
pledges of landed estates. These new insurance contracts allowed insurance to be separated from
investment, a separation of roles that first proved useful in marine insurance. Insurance became
far more sophisticated in post-Renaissance Europe, and specialized varieties developed.
On 3 December 1591, one hundred Hamburg house-owners concluded the so-called “Hamburg
fire contracts”, which are generally regarded as some of the first examples of true mutual
insurance contracts that we have today.
Toward the end of the seventeenth century, London’s growing importance as a centre for trade
increased demand for marine insurance. In the late 1680s, Mr Edward Lloyd opened a coffee
house that became a popular haunt of ship owners, merchants, and ships’ captains, and thereby
a reliable source of the latest shipping news. It became the meeting place for parties wishing to
insure cargoes and ships, and those willing to underwrite such ventures. Today, Lloyd’s of
London remains the leading market for marine and other specialist types of insurance, but it
works rather differently than the more familiar kinds of insurance.
Fire of London
The fire would have started in Pudding Lane in the king’s appointed baker’s shop. His maid
failed to put out the ovens at the end of the night, and ignited the wooden home of Farriner. The
maid failed to escape the fire, and was one of its few victims. Once it started, however, the fire
spread quickly. The city was basically made out of wood and during September very dry. Strong
winds fanned the flames.
The fire gutted the medieval City of London inside the old Roman City Wall. It consumed 13,200
houses, 87 parish churches, St. Paul’s Cathedral, and most of the buildings of the City authorities.
It is estimated that it destroyed the homes of 70,000 of the City’s 80,000 inhabitants. The death
toll from the fire is unknown and has traditionally been thought to have been small, as only a
few verified deaths are recorded.
The Great Fire cost London an estimated £10 million, at a time when its annual income was just
£12,000. Not surprisingly, this expense focused minds on the idea of insuring against fire.
By the end of the 17th century, three London societies were actively engaged in the business –
Nicholas Barbon’s “Fire Office” was established in 1680, the “Friendly Society” established in
1683, and the “Hand-in-Hand” Office. The first insurance company in the United States underwrote
fire insurance and was formed in Charles-Town, South Carolina, in 1732.
Benjamin Franklin helped to popularize the practice of insurance in North America - particularly
against fire – and in 1752, he founded the Philadelphia Contribution-ship for the Insurance of
Houses from Loss by Fire. Franklin’s company was the first to make contributions toward fire
Notes prevention. Not only did his company advise/warn against certain fire hazards, it refused to
insure certain buildings where the risk of fire was too great, such as “all-wooden” houses.
As other needs for insurance arose in the 1830s, the practice of classifying risks had begun. The
insurance companies had a rude awakening in 1835 when the New York fire struck. The losses
were unexpectedly high and they had no reserves prepared for such a situation. As a result of
this, Massachusetts leads the states in 1837 by passing a law that required insurance companies
to maintain such reserves. The great Chicago fire in 1871 reiterated the need for these reserves,
especially in large, dense cities.
Did u know?
A South African soap maker insured Princess Diana for two months back in the early
1990s, but she probably never knew anything about it. The soap maker invested
R400,000.00 into an eight-week ad campaign that used a Diana look-alike. If anything
would have happened to the real Diana, the company worried it would have to pull
its ads and would lose its investment, and such risk was insured.
In 1901, the first car insured at Lloyd’s was covered by a marine policy. Cars were
such a novelty that specific policies did not yet exist, so the marine underwriter
wrote a normal marine policy for the car on the basis that it was a ship navigating on
dry land.
Insurers basically earn their profit from – (a) underwriting (the process by which
insurers select risks to insure and decide how much in premiums to charge for
accepting those risks), and (b) investing premiums collected from policyholders.
The investment component (albeit risky in itself) is a major component of the business
of insurance, and often more profitable (and absolutely necessary in times of volatile
claim-periods) than underwriting.
The industry was growing into massive scale, carrying equally massive risk, and – although
competitors – to find a solution to the challenge of large losses they worked together to create
systems that could be used throughout the industry. Reinsurance – whereby losses can be
distributed among many carriers – was devised, a plan not unlike the Chinese farmers’ solution
a thousand years earlier. This system is now commonly used in all types of insurance.
The first American life insurance association was sponsored by a church – the Presbyterian
Synod of Philadelphia – and set up for the benefit of their ministers and their dependents.
Although there was initial religious objection against the practice of insurance by a church, after
1840 life assurance simply boomed as people used the opportunity to protect themselves against
major losses. Insurance had become accepted practice. Farmers wanted crop insurance. Travellers
wanted travel insurance. Everybody turned to insurers to buy peace of mind.
Mechanically propelled vehicles were not used on the roads of the UK to any great extent before
the beginning of the 20th Century and, consequently, car insurance is of more recent origin than
fire, theft and general liability insurance.
The early underwriters tended to adapt the practices of these existing insurance departments to
the requirements of car insurance, and placed more emphasis on the car for rating purposes,
than they did upon the driver. The increase in road traffic after 1918 and the rise in the number
of occasions when members of the public were injured, led to the introduction of the Road
Traffic Act 1930. This Act was imposed for the first time in the U.K. a statutory obligation on the
users of all cars to provide security against their legal liability for death of or bodily injury
caused to third parties.
To make a long story short, insurance is being conducted over a vast array of “lines of business” Notes
that encompass personal, commercial, marine, aviation, agriculture, life, health, financial and
engineering insurance. Virtually, anything from the mundane to the bizarre can be insured, as
Lloyd’s is famous for insuring the life, health, legs or even noses of actors, actresses and/or
sports figures.
Self Assessment
1. Insurance is simply the equitable transfer of a risk of a loss, from one entity to another, in
exchange for a ……………………………
Man on earth always had an eye on the avoidance of ill-luck and has tried in all ages somehow
to ensure himself and to take out a policy of some sort on which he paid a regular premium in
some form of social denial and sacrifice.
It existed in some form of mutual or communal protection in the Aryan tribes some 3000 years
back.
The word “Bima” was derived from the Persian word “Bim” meaning “Fear” and “Bima” means
“expense” incurred to get rid of fear.
– Persian Dictionary
From the beginning, human societies have tried to find ways to soften the shocks of existence.
Our ancestors were very much aware that no individual could do it alone, only by pooling the
resources of the many; the unfortunate few could be helped.
This simple idea of mutual cooperation persists like a welcome footpath through the incredible
tangle of human history.
Example: In ancient times, enterprising merchants used to send caravans and ships to
trade with all parts of the known world: with Egypt, Phoenicia, India and China.
Traders in olden times devised a system of contracts in which the supplier of the capital of
business would agree to cancel the loan if the trader was robbed of his goods. The trader who
borrowed the capital paid an extra sum (a premium) for this kind of protection over and above
the usual interest. As for the lender, collecting these premiums from many traders made it
possible for him to absorb the losses of the unfortunate few, who really suffered the loss.
Above arrangement proved to be more sensible and appealing than the earlier one whereby the
trader’s ship and other tangible property as well as his life and those of his family as well was
pledged (as a slave).
Accordingly, the practice was sensibly legalized in the code of Hummurabi in 2100 B.C. The
Phoenicians and the Greeks applied a similar kind of system to their sea-born commerce. The
Notes Romans used burial clubs as a form of life insurance, providing funeral expenses for members
and later on, for payments to the survivors for their future subsistence.
With the growth of towns and trade in Europe, the medieval guilds undertook to protect their
guild members from losses by fire and shipwreck, provide ransom to get free from the captivity
of pirates, and support in sickness and poverty and to provide decent burial. By the middle of the
14th centuries as evidenced by the earliest known insurance contract (Genoa, 1347), marine
insurance was practically universal among the maritime nations of Europe.
The first kind of formal insurance business was marine insurance. Traders who met in the
Lloyd’s coffee house in London agreed to share the losses of their goods carried by ships while
on voyage to various countries. The losses normally occurred due to attack of pirates who
robbed on the high seas or because of bad weather, which spoiled and destroyed the goods or
sinking of the ship. The first insurance policy was issued in England in 1583.
INSURANCE
Providing Whether
Protection to All, Big or Small
Risk is the uncertainty of a financial risk. Insurance primarily creates counter part of the risk,
which is security.
Notes
The Risk
Thus, insurance is a financial arrangement that spreads the costs of losses among the members
of an insurance pool.
4. The Romans used ……………………….. clubs as a form of life insurance, providing funeral
expenses for members.
The insurance company operates by collecting small contributions from many people who are
exposed to risks. The money thus collected in the form of contributions is used to settle the
claims of those people who fall victim of such risks. The contributions thus collected by the
insurance company are known as premium.
Insurance is seen as an investment, to some individuals. But here the question arises, is insurance
an investment? The answer would be, no, insurance is not an investment. Insurance is a way
through which people share their risks with others. It is a way of getting protection against the
damages associated with some mishaps. No matter how careful one may be, he/she must need
one or other type of insurance.
It is well understood by now that when you buy insurance, it means that you are sharing your
risks with others. Basically, the insurance firm is a risk management firm that can help anyone
to minimize the risks associated with an individual’s day to day activities. Man is vulnerable to
dangers and by virtue of this need insurance to help him cope in an unfriendly world.
Another thing one has to know when buying insurance is “insurance policy”. The insurance
policy is the guideline of the insurance company. Insurance policy will assist you in choosing a
better option for your insurance needs.
Examples of Insurance
Some readers may already have used insurance to reduce economic risk. You may purchase
collision insurance for your car, which will pay toward having your car repaired or replaced in
case of an accident. You can also buy coverage that will pay for damage to your car from causes
other than collision, for example, damage from hailstones or vandalism.
!
Caution In many places, to drive a car legally, you must have liability insurance, which
will pay benefits to a person that you might injure or for property damage from a car
accident.
Insurance on your residence will pay toward repairing or replacing your home in case of
damage from a covered peril. The contents of your house will also be covered in case of damage
or theft. However, some perils may not be covered.
Notes
Example: Flood damage may not be covered if your house is in a floodplain.
At some point, you will probably consider the purchase of life insurance to provide your family
with additional economic security should you die unexpectedly. Generally, life insurance provides
for a fixed benefit at death. However, the benefit may vary over time. In addition, the length of
the premium payment period and the period during which a death is eligible for a benefit may
each vary. Many combinations and variations exist.
When it is time to retire, you may wish to purchase an annuity that will provide regular income
to meet your expenses. A basic form of an annuity is called a life annuity, which pays a regular
amount for as long as you live. Annuities are the complement of life insurance. Since payments
are made until death, the peril is survival and the risk you have shifted to the insurer is the risk
of living longer than your savings would last. There are also annuities that combine the basic
life annuity with a benefit payable upon death. There are many different forms of death benefits
that can be combined with annuities.
Disability income insurance replaces all or a portion of your income should you become disabled.
Health insurance pays benefits to help offset the costs of medical care, hospitalization, dental
care, and so on. Employers may provide many of the insurance covers listed above to their
employees.
Self Assessment
5. The insurance company operates by collecting small contributions from many people
who are exposed to ……………………….
You need to know that insurance is an agreement where, for a stipulated payment called the
premium, one party (the insurer) agrees to pay to the other (the policyholder or his designated
beneficiary) a defined amount (the claim payment or benefit) upon the occurrence of a specific
loss. This defined claim payment amount can be a fixed amount or can reimburse all or a part of
the loss that occurred.
The insurer considers the losses expected for the insurance pool and the potential for variation
in order to charge premiums that, in total, will be sufficient to cover all of the projected claim
payments for the insurance pool. The premium charged to each of the pool participants is that
participant’s share of the total premium for the pool. Each premium may be adjusted to reflect
any special characteristics of the particular policy.
Normally, only a small percentage of policyholders suffer losses. Their losses are paid out of the
premiums collected from the pool of policyholders. Thus, the entire pool compensates the
unfortunate few. Each policyholder exchanges an unknown loss for the payment of a known
premium.
Under the formal arrangement, the party agreeing to make the claim payments is the insurance
company or the insurer. The pool participant is the policyholder. The payments that the
policyholder makes to the insurer are premiums. The insurance contract is the policy. The risk Notes
of any unanticipated losses is transferred from the policyholder to the insurer who has the right
to specify the rules and conditions for participating in the insurance pool.
The insurer may restrict the particular kinds of losses covered. For example, a peril is a potential
cause of a loss. Perils may include fires, hurricanes, theft, and heart attack. The insurance policy
may define specific perils that are covered, or it may cover all perils with certain named exclusions,
for example, loss as a result of war or loss of life due to suicide. Hazards are conditions that
increase the probability or expected magnitude of a loss.
Example: Smoking increases the probability of potential healthcare losses, poor wiring
in a house increases the probability of losses due to fire, or a California residence increases the
probability of earthquake damage.
In summary, an insurance contract covers a policyholder for economic loss caused by a peril
named in the policy. The policyholder pays a known premium to have the insurer guarantee
payment for the unknown loss. In this manner, the policyholder transfers the economic risk to
the insurance company. Risk is the variation in potential economic outcomes. It is measured by
the variation between possible outcomes and the expected outcome: the greater the standard
deviation, the greater the risk.
Self Assessment
9. The …………………………….. considers the losses expected for the insurance pool.
10. …………………………….. are paid out of the premiums collected from the pool of
policyholders.
11. The risk of any unanticipated losses is transferred from the …………………………………
to the insurer.
You must be aware that India insurance is a flourishing industry, with several national and
international players competing and growing at rapid rates.
Source: http://www.medindia.net/patients/insurance/images/insurance-Industry-India.jpg
Thanks to reforms and the easing of policy regulations, the Indian insurance sector has been
allowed to flourish, and as Indians become more familiar with different insurance products, this
Notes growth can only increase, with the period from 2010–2015 projected to be the ‘Golden Age’ for
the Indian insurance industry.
You need to know that Indian insurance companies offer a comprehensive range of insurance
plans, a range that is growing as the economy matures and the wealth of the middle classes
increases. The most common types include: term life policies, endowment policies, joint life
policies, whole life policies, loan cover term assurance policies, unit-linked insurance plans,
group insurance policies, pension plans, and annuities. General insurance plans are also available
to cover motor insurance, home insurance, travel insurance and health insurance.
Source: http://www.indianmirror.com/indian-industries/images/insurance-top-img.jpg
Due to the growing demand for insurance, more and more insurance companies are now
emerging in the Indian insurance sector. With the opening up of the economy, several
international leaders in the insurance sector are trying to venture into the India insurance
industry.
You must remember that the history of the Indian insurance sector dates back to 1818, when the
Oriental Life Insurance Company was formed in Kolkata. A new era began in the India insurance
sector, with the passing of the Life Insurance Act of 1912.
The Indian Insurance Companies Act was passed in 1928. This Act empowered the government
of India to gather necessary information about the life insurance and non-life insurance
organizations operating in the Indian financial markets.
The Triton Insurance Company Ltd. formed in 1850 and was the first of its kind in the general
insurance sector in India. Established in 1907, Indian Mercantile Insurance Limited was the first
company to handle all forms of India insurance.
You will find out that the formation of the Malhotra Committee in 1993 initiated reforms in the
Indian insurance sector. The aim of the Malhotra Committee was to assess the functionality of
the Indian insurance sector. This committee was also in charge of recommending the future path Notes
of insurance in India.
The Malhotra Committee attempted to improve various aspects of the insurance sector, making
them more appropriate and effective for the Indian market.
Task Visit an old insurance firm and collect some data on the changes it has seen since its
infancy and prepare a slideshow on the same.
The recommendations of the committee put stress on offering operational autonomy to the
insurance service providers and also suggested forming an independent regulatory body.
The Insurance Regulatory and Development Authority Act of 1999 brought about several crucial
policy changes in the insurance sector of India. It led to the formation of the Insurance Regulatory
and Development Authority (IRDA) in 2000.
The goals of the IRDA are to safeguard the interests of insurance policyholders, as well as to
initiate different policy measures to help sustain growth in the Indian insurance sector.
The Authority has notified 27 Regulations on various issues which include Registration of
Insurers, Regulation on insurance agents, Solvency Margin, Reinsurance, Obligation of Insurers
to Rural and Social sector, Investment and Accounting Procedure, Protection of policy holders’
interest etc. Applications were invited by the Authority with effect from 15th August, 2000 for
issue of the Certificate of Registration to both life and non-life insurers. The Authority has its
Head Quarter at Hyderabad.
Caselet Insurance Companies introduce Premium
Payment Plans
L
imited premium payment policies seem to be the rage currently. Many insurance
companies have already introduced limited premium payment products, while
many more are on the anvil, according to industry sources.
Conventional life insurance policies require investors to pay their premiums till the year
of maturity, whereas in limited premium payment products, the premium is paid for a far
shorter period of time. Of course, the amount paid would be far higher in the latter case
than in the former. For investors, there is also the matter of falling value of the currency
in the future years that needs to be kept in mind while shelving out such huge amounts.
SBI Life Insurance announced a new limited premium payment product last week, named
Sanjeevan Supreme. This product comes with the twin aspects of limited premium payment
and money back. Investors pay a premium for a period of 6 to 10 years. In return, they get
guaranteed money back in equal instalments at regular intervals and accumulated bonuses
while remaining fully covered for life insurance during the policy term. The policy is
open to persons from the age of 18 to 75. The sum assured (SA) begins from a minimum of
` 50,000 to a maximum of ` 5 crore.
There are four options to the plan. Under Plan A, the term of the policy is 15 years. For the
first 6 years of the policy, investors pay the premium. Then there is a 4-year period when
investors do not pay any premium (technically known as growth/deferment period).
Contd....
Notes
At the end of this period (6 years + 4 years = 10 years), investors will get 20% of the SA
every year for 5 years.
Source: http://articles.economictimes.indiatimes.com/2004-03-01/news/27377588_1_premium-sbi-life-
insurance-policy
You need to know that IRDA has the responsibility of protecting the interest of insurance
policyholders. Towards achieving this objective, the Authority has taken the following steps:
IRDA has notified Protection of Policyholders Interest Regulations 2001 to provide for: policy
proposal documents in easily understandable language; claims procedure in both life and non-
life; setting up of grievance redressal machinery; speedy settlement of claims; and policyholders’
servicing. The Regulation also provides for payment of interest by insurers for the delay in
settlement of claim.
The insurers are required to maintain solvency margins so that they are in a position to meet
their obligations towards policyholders with regard to payment of claims.
It is obligatory on the part of the insurance companies to disclose clearly the benefits, terms and
conditions under the policy.
!
Caution The advertisements issued by the insurers should not mislead the insuring public.
All insurers are required to set up proper grievance redress machinery in their head office and
at their other offices.
The Authority takes up with the insurers any complaint received from the policyholders in
connection with services provided by them under the insurance contract.
Self Assessment
12. Several international leaders in the insurance sector are trying to …………………………
into the India insurance industry.
13. It is obligatory on the part of the insurance companies to ………………………. clearly the
benefits, terms and conditions under the policy.
You will find it interesting to note that insurance is a part of financial system. Financial system
may be defined as set of institutions, instruments and markets, which gather savings and channel
them to their most efficient use.
The system consists of individuals (savers), intermediaries, markets and users of savings. Economic
activity and growth are greatly facilitated by the existence of the market in mobilizing the
saving and allocating them among competing users.
An economy needs institutions that impartially enforce property rights and contracts. Economic
growth of a country depends on the existence of a well-functioning financial infrastructure. It is
essential that the financial infrastructure be developed sufficiently so that the market operates
in an efficient manner.
Insurance as a part of the financial system provides valuable services to those affected by various Notes
risks or contingencies.
It takes care of the financial consequences of certain specific contingencies but in insurance
terminology, such contingencies are called risks and they cause losses when they occur.
The effect of these losses on financial system is not only negative but may be disastrous and
catastrophic also. It results in substantial burden on the financial well-being of those affected.
The insurance sector supports the financial system in several ways. A few have been enumerated
below:
1. It accepts the risk from people and corporate bodies who are exposed to them.
2. It collects small amounts of premium, which are pooled together to be called an insurance
fund. This fund is used for investment purpose.
3. It organizes compulsory insurance in certain areas as per the provisions of the law.
5. It settles claims arising out of insured losses. Neither the insurance company nor the
insured are allowed to make profits out of insurance. If insurance company gets a surplus.
Self Assessment
Case Study Should an Insurance Claim be paid to
Insured or Financier?
I
nder Singh Chauhan had purchased a bus by taking a loan from Swami Financiers. The
bus was being used as a private service vehicle, and not as a public transport one. It
was insured under a comprehensive insurance policy issued by United India Insurance.
The bus met with an accident, for which insurance was claimed. The insurance company
appointed its surveyor, who assessed the loss at ` 1,26,500. However, the company deducted
` 33,125 from the assessed amount, on the ground that the driver did not have an
endorsement on his licence to drive a transport vehicle. Even this amount was not paid to
Chauhan, but was directly paid to the financier.
Aggrieved, Chauhan filed a consumer complaint that ultimately reached the National
Commission. It was held that once a person had a licence to drive a heavy goods carriage
vehicle, it would mean that he/she was entitled to drive a transport vehicle, including a
public service vehicle. Accordingly, the insurance company was directed to pay the balance
amount, along with 12 per cent interest and costs of ` 5,000.
The commission also ruled that the practice adopted by insurance companies of directly
paying to the financier, without informing the insured or without his consent, cannot be
Contd...
Notes
justified. If the insurance policy is taken in the name of the vehicle purchaser, there is no
question of paying the amount straightaway to the financier. [United India Insurance Co
Ltd v/s Inder Singh Chauhan – IV (2006) CPJ 15 (NC)]
Question
Discuss the decisions taken by the National Commission in a group of three members.
Source: http://www.business-standard.com/article/pf/case-studies-on-insurance-claims-111050500049
_1.html
1.7 Summary
Insurance is a form of risk management, primarily used to hedge against the risk of a
contingent or an uncertain loss.
Insurance is defined as the equitable transfer of the risk of a loss, from one entity to
another, in exchange for payment.
An insurer is a company selling the insurance; an insured or policyholder is the person or
entity buying the insurance policy.
At some point, you will probably consider the purchase of life insurance to provide your
family with additional economic security should you die unexpectedly. Generally, life
insurance provides for a fixed benefit at death.
The insurer considers the losses expected for the insurance pool and the potential for
variation in order to charge premiums that, in total, will be sufficient to cover all of the
projected claim payments for the insurance pool.
The risk of any unanticipated losses is transferred from the policyholder to the insurer
who has the right to specify the rules and conditions for participating in the insurance
pool.
Indian insurance companies offer a comprehensive range of insurance plans, a range that
is growing as the economy matures and the wealth of the middle classes increases.
The Insurance Regulatory and Development Authority Act of 1999 brought about several
crucial policy changes in the insurance sector of India. It led to the formation of the
Insurance Regulatory and Development Authority (IRDA) in 2000.
IRDA has the responsibility of protecting the interest of insurance policyholders.
The Authority takes up with the insurers any complaint received from the policyholders
in connection with services provided by them under the insurance contract.
Economic activity and growth are greatly facilitated by the existence of the market in
mobilizing the saving and allocating them among competing users.
Insurance as a part of the financial system provides valuable services to those affected by
various risks or contingencies.
1.8 Keywords
Accident: An event definite in time and place and is unintended, unforeseen, unexpected and one
time is called as an accident.
Financial System: Financial system may be defined as set of institutions, instruments and markets,
which gather savings and channel them to their most efficient use.
Insurance Company: Any corporation is said to be an insurance company which is primarily Notes
engaged in the business of furnishing insurance protection to the public.
Insurance Policy: The printed form, which serves as the contract between an insurer and an
insured.
Insurer: Insurer is the party who promises to pay losses or benefits to the insured under the
insurance contract.
3. What are the two common parties to risk and insurance? Give examples of each.
6. Briefly explain which period is projected to be the ‘Golden Age’ for the Indian insurance
industry.
1. Premium 2. Investment
3. Marine 4. Burial
5. Risks 6. Guideline
7. Death 8. Life
15. Financial
Notes Misra, M.N. and Mishra, S.B. (2009), Insurance Principles and Practices, S. Chand
Publication.
Sahoo and Das (2009), Insurance Management: Text and Case, Himalaya Publication.
http://www.randmark40.com/index.php?option=com_content&view=
article&id=33&Itemid=56
CONTENTS
Objectives
Introduction
2.7 Summary
2.8 Keywords
Objectives
Introduction
In the previous unit, you have studied about the evolution of insurance and you have learnt to
define insurance. The unit also dealt with the meaning of insurance and mechanism of insurance
about how it works. You have learnt about the Indian insurance industry and about the role of
insurance in financial system.
In this unit, you will study about risk and insurance. You need to know that an insurable risk
refers to a potential situation in which an insurance company evaluates the risk and determines
insurability. This typically requires that the risk have a few basic elements, including the fact
that the risk must be random or due to chance and not something someone can control. The
potential loss for an insurable risk also must be something predictable and it must be measurable
so that it can be proven in a definite way. In order for a risk to be insurable, it is also important
that an insurer be able to charge enough for premiums covering it to pay for loss that may result
from a claim being filed.
Just remember that the idea of an insurable risk is the basic concept behind all of insurance.
Insurance is typically offered by a company, called the insurer, for payments of a fee called a
Notes premium. These payments are intended as fairly small fees, which over time can add up to a
significant amount. The total value of the premiums is meant to compensate the insurer and
provide enough funding to cover potential costs if an insurance claim is filed by the insured.
In the next unit you will study about the nature and functions of insurance including the scope
of insurance. The unit will guide you through the difference between insurance, gambling and
hedging and will help you to understand some of the related terms of insurance. It will also
explain the role of insurance in economic development.
You must remember that insurable risks have certain common features. They are enumerated
below:
1. Insurance is concerned only with pure risks: Speculative risks, where there is the possibility
of some gain, cannot be insured. This is generally the case, although certain modern
developments may lead us to alter this statement in due course. Speculative risks are
normally taken in the hope of a gain. All pure risks are insurable but speculative risks, on
the whole, are not.
2. Homogeneous exposures: If there are thousands of people/properties having similar
exposures then the contributions could be comparatively small as the percentage of losses
on the whole will decrease.
3. Financial value: The risk must involve a loss that is capable of financial quantification.
Insurance is concerned only with situations where monetary compensation is given
following a loss. Loss or damage of property may lead to a loss, which is quantifiable.
Example: In life assurance, the financial loss suffered by a wife on the death of her
husband is difficult to quantify, still a specific sum of money is decided prior to taking out the
policy.
4. Not against public policy: It is a common principle in law that contracts must not be
contrary to what the society considers the right and moral thing to do. This applies to
insurance contracts also. Something against public policy is not insurable, E.g. risk of loss
of goods while smuggling.
5. Risk of being fined by the police: A fine is intended to penalize the person and while
insurance may be available to meet the losses following, say, a motor accident. It is not
possible to provide insurance to pay the fine of the driver who was found guilty of some
offence.
6. Insurable interest: The risk that is to be insured must result in some form of financial loss
to the person taking insurance. Otherwise any person could insure some other person’s
house or car so that when the house or car was damaged he, in addition to the owner of the
property, would receive compensation from the insurance company. This is not allowed.
!
Caution One of the basic doctrines of insurance is that the person insuring must be the one
who stands to suffer some financial loss if the risk materializes.
7. Fortuitous (by fortune): The loss must be entirely fortuitous as far as the person seeking
insurance is concerned. It is not possible to insure against an event that will occur with
certainty, as in such a case, there would be no risk, no uncertainty of loss.
Notes
Notes The frequency and severity of any risk must be completely beyond the control of
the person taking the insurance.
But in life assurance some could argue that there is no uncertainty about death: it is one of
the few certainties we have. Life assurance is, however, still involved with fortuitous
events as it is the timing of death that is beyond the control of the person affecting the
policy.
Caselet At ` 50 crore, Mahabharat is the Highest Insured
Film
K
aran Johar’s My Name Is Khan, starring Shah Rukh Khan and Kajol, was the
highest insured Bollywood production at 46 crore so far. Now, the animation film
Mahabharat has surpassed its record, with an insurance cover of 50 crore. If that’s
not enough, the insurance for the Amaan Khan – directed film was renewed thrice as it
took seven years to make.
Presenter-producer Jayantilal Gada says, “We had to make a presentation for Amitabh
Bachchan (who has lent his voice for Bheeshma in the film) after he had expressed
reservations about being ‘cartoonised’ for an animation film. The idea was to show him
what we were planning to make.”
Gada adds, “For that, we had to create other characters as per our imagination... around
100 people worked on it. If anything related to our concept leaked out, our project would
have been in jeopardy, and hence we bought such a high insurance cover for it.”
However, it wasn’t that easy as there were various aspects — the concept, stars lending
voices for it and someone filing litigation against the makers — to be considered. He says,
“Finally, an Indian company tied up with six foreign companies before the policy
materialised. While the Indian company covered 10 per cent, the foreign companies covered
the remaining 90 per cent. And it was only after we started working that we realised that
the insurance was valid for only two years, the time it took to make the presentation for
Amitji. By the end of the film, we had renewed the policy thrice as it took seven years to
reach the finishing line.”
Source: http://articles.timesofindia.indiatimes.com/2013-12-17/news-interviews/45256951_1_
insurance-cover-mahabharat-bheeshma
Did u know? Static risks have nothing to do with changes in the economy but arise due to
perils of nature, dishonesty or infidelity. The property may be ruined or dispossessed and
there is a financial loss from such risks and they are predictable and hence insurable.
(b) Pure and Speculative Risks: Risks that produce only loss but no gain are pure risks but
speculative risks involve possibility of gain and are almost similar to wagering or
gambling.
Notes (c) Financial and Non-financial Risks: There are several risks in life, which have little or no
financial consequences. But insurance is concerned with indemnifying only losses arising
from financial risks.
(d) Fundamental and Particular Risks: These are a group of risks which are caused by economic,
social and political factors. They affect large segments of the population. Some examples
are floods, war, inflation, earthquake, etc.
They are uncontrollable and are considered to come under social insurance. However, some
risks like earthquake are covered by commercial insurance companies.
Particular risks involve losses that happen to individuals and may be dynamic or static.
Destruction of a house by fire and robbery of a bank are particular risks and hence, are insurable.
Self Assessment
2. The …………………….. and ……………….. of any risk must be completely beyond the
control of the person taking the insurance.
3. All pure risks are insurable but …………………….. risks.
You need to know how the risks affect individuals and the different types of risks which a person
and his organization face. Risks can be further classified in the following manner also:
Remember, there are four basic types of risks, which a person faces. A person may or may not
have any property or assets but he has to manage the below mentioned risks, and hence, there
is a vast market for insuring such risks like:
Premature death (Dying too early),
Dependent old age (Dying too late),
Sickness or disability (Resulting in loss of income and earning power, involving additional
expenses and extra needs), and
Unemployment (Loss of income may be temporary/permanent, but routine living expenses
continue. Fixed liabilities like loan repayments have still to be paid, hence, further
multiplying the difficulties).
Property Risks
Direct and consequential losses (arising from usage of various kinds of property), which may
take different forms:
Loss/damage to property,
Loss of use of property, and
Additional expenses occasioned by the loss of property.
Liability Risks
They arise out of human mistakes often termed as civil wrongs committed by a person resulting
in injury and/or death to another person, and/or loss of or damage to property. In either case,
he attracts liability for damages by way of compensation under common law, statutory law or
both.
Risk arising due to failure on part of another person to meet a specified obligation, e.g. guarantee
bonds and sureties.
Fidelity Risks
Risks arising due to dishonesty of employees and others in course of performance of their duties
causing loss of money and stocks to the owner.
Use of transport vehicles opens scope for two types of risks – own damage or loss to the vehicle
due to a variety of pure risks including negligence. The second risk is death/injury to third
parties and loss/damage to their property.
Production Risks
A firm may fail to produce its decided output at the desired and planned unit cost due to
uncertain event(s). Production may be disturbed or stopped by, for example:
Notes Management may exceed its limit of technical abilities especially in case of firms seeking
to develop new products or introduce new processes.
Change in market conditions may have adverse impact on the availability of materials /
parts.
You must understand that in order to succeed, a firm must be able to sell all it products at the
planned price, and then deliver those products to its customers properly, i.e., right product in
right time, place and price. It may fail to do so due to reasons like:
Export sales may be lost because of political moves, such as changes in exchange controls,
tariffs, or import quotas.
Despite of a firm’s best efforts to minimize such risks (by undertaking extensive market research)
particularly new products may fail to sell in the numbers planned due to one or other reason.
Financial Risks
A firm may find itself in difficulty due to financial factors such as:
High-gearing – A heavy dependence upon loan capital relative to equity capital (known
as a high capital gearing) increases the risks for creditors and shareholders both.
The failure of debtors to settle their debts can be another source of financial loss.
Inability of debtor(s) to pay arises particularly in overseas trade where goods may be sold
on extended credit, thus, the buyer, even though willing and able to pay, may be prevented
from doing so because of exchange control regulations or their restrictions imposed by
the government.
Personnel Risks
The success or failure of business depends on the ability, integrity, zeal and passion of its
directors, managers, and employees.
The loss of a key man due to injury, sickness, or death may endanger the success of a
project or negotiation of a major sales contract.
Environmental Risks
You will find it interesting to note that firms run risks of legal, social, political, and economic
environment in which they operate. Changing social norms can interrupt a firm’s operations in
many ways; for example, bad and complacent attitudes to work, pilferage, and wage differentials.
Political changes may result into increased government intervention in employment, marketing,
investment and other policies, and also sometime may lead to nationalization or the expropriation
(acquire without compensation) of business assets.
Also society and government are becoming increasingly aware of the damage and injury caused
by the release of pollutants into the air and the disposal of industrial wastes on land and into
water bodies. Today, industrial firms run the risk of heavy fines if they violate pollution laws,
even accidentally.
Thus, occurrence of some environmental events may result in either gain or loss, whereas others
cause only loss. Some events are the result of human behaviour, others are beyond human
control.
Unemployment, once upon a time, was looked upon as the fault of the individual concerned. It
may have arisen out of his laziness, lack of training or a number of other reasons and it was very
much a particular risk. With the passage of time, the view of society has changed and today,
most people would agree that unemployment arises out of some malfunctioning of the economic
system.
In this way, the risk is claimed to be one of a fundamental nature, not due to any one individual
and it is also widespread in its consequences.
When a risk is identified as being of a fundamental nature, the Government normally has to take
note of it and has to step in with some scheme to provide compensation for victims.
You will find out that losses can be classified according to severity of potential loss for the
individual or firm exposed to loss. Losses can be classified as follows:
Class II: Losses that necessitate raising additional finance by borrowing or a share issue;
Whereas it may be possible for a firm to handle internally Class I and even Class II risks,
normally Class III losses can only be handled by transferring them, usually to an insurer.
6. A heavy dependence upon loan capital relative to ……………………. capital increases the
risks for creditors and shareholders both.
You need to know that the concept of insurance was sparked by the idea of pooling risk. People
with families and valuable property have always faced the possibility of loss; even the possibility
of such loss has caused individuals so much concern that they have ultimately refused to live
without having options for replacement of their loss. Thus, the practice of insuring property for
its replacement value has evolved. Even more importantly, the practice of replacing of the
economic value of a human life has also grown out of this thought process.
The following figure gives you a peek into the need for life insurance.
Source: http://www.mylifeinsurancequotes101.com/wp-content/uploads/2012/12/LI-Life-Insurance-
Needs.jpg
Insurance allows you to transfer the financial risk of certain types of losses to another entity,
usually an insurance company that is organized according to stringent federal and state
regulations specifically for the purpose of protecting you against losses. By transferring the
financial risk to such an entity and paying the required premiums, you can receive compensation
for loss in the form of either a lump sum or an annual amount of financial resources. This
compensation can maintain or replace your income stream. In this way, insurance helps you and
your family maintain financial stability if you get sick or become unable to work because of
disability, injury, or death.
Notes
Task Conduct a survey among 20 people and ask them what they think, why there is a
need of insurance and prepare a small report based on your survey.
If you have insurance but do not incur a loss for which you had coverage, you lose only the
premium you paid, although some insurance policies do have a return-of-premium feature.
And even though a particular loss may not occur, you still receive value from the premium paid
in the form of peace of mind and the knowledge that you are being obedient to commandments
that instruct you to care for your family. However, if you do not have insurance and you are
sued, get sick, or even die, you and your family may suffer serious consequences: your family
may have to rely on only one income or a reduced income to get by, and your children may not
be able to achieve important goals.
If you do not have insurance and you suffer great loss, it is likely that you will not be able to take
care of your family as you should. You may be unable to work, and you may lose your earning
capacity: you may lose everything you have ever saved.
Notes Insurance allows you to transfer the financial responsibility for risks like illness,
disability, and death to an institution capable of handling these risks.
Following points will give you more clarity about the need for insurance:
1. Removal of uncertainties: Insurance company takes the risks of large but uncertain losses
in exchange for small premium. So it gives a sense of security, which is real gift to the
business man. If all uncertainty could be removed from business, income would be sure.
Insurance removed many uncertainties and to that extent is profitable.
2. Stimulant of business enterprise: Insurance facilitates to maintain the large size commercial
and industrial organizations. No large scale industrial undertaking could function in the
modern world without the transfer of many of its risks to insurer. It safeguards capital and
at the same time it avoids the necessity on the part of industrialists. They are therefore free
to use their capital as may seem best.
3. Promotion of saving: Saving is a device of preparing for the bad consequences of the
future. Insurance policy is often very suitable way of providing for the future. This type of
policy is found particularly in life assurance. It promotes savings by making it compulsory
which has a beneficial effect both for the individual and nation.
4. Correct distribution of cost: Insurance helps to maintain correct distribution of cost. Every
business man tries to pass on to the consumer all types of costs including accidental and
losses also. In the various fields of Insurance such losses are correctly estimated keeping in
view a vast number of factors bearing on them. In the absence of insurance these losses
and costs would be assessed and distributed only by guess work.
5. Source of credit: Modem business depends largely on credit; insurance has contributed ‘a
lot in this regard. A life insurance policy increases the credit worthiness of the assured
person because it can provide funds for repayment if he dies. Credit extension is also
obtained by means of various kinds of property insurance. A businessman who stock of
goods has been properly insured can get credit easily. Similarly marine insurance is an
essential requirement for every transaction of import and export.
6. Reduction of the chances of loss: Insurance companies spend large sums of money with a
view to finding out the reasons of fire accidents, theft and robbery and suggest some
Notes measures to prevent them. They also support several medical programs in order to make
the public safety minded. Without such losses preventive activities of insurance companies,
the chances of loss would have been greater than they are at present days.
7. Solution of social problems: Insurance serves as a useful device for solving complex social
problems e.g. compensation is available to victims of Industrial injuries and road accident
while the financial difficulties arising from old age, disability or death are minimized. It
thus enables many families and business units to continue intact even after a loss.
8. Productive utilization of fund: Insurer accumulates large resources from the various
insurance funds. Such resources are generally invested in the country, either in the public
or private sector. This facilitates considerably in overall development of the economy.
10. Promotion of international trade: The growth of the international trade of the country
has been greatly helped by shifting of risk to insurance company. A ship sailing in the sea
faces some miss-fortune. A fire breaks out and burns to ashes all the merchandise of a
business man. But insurance is one of the devices by which these risks may be reduced or
eliminated. So industrialists and exporter may devote their full attention toward the
promotion of business which may increase the export activities.
11. Removing fear: Insurance helps to remove various types of fear from the mind of the
people. The insured is secured in the knowledge that the protection of the insurance fund
is behind him if some sad event happens. It thus creates confidence and eliminates worries
which are difficult to evaluate, but the benefit is very real.
15. Miscellaneous benefits: Following are some other miscellaneous benefits offered by
insurance:
(a) It establishes the relation between the employed and employer by providing various
facilities i.e. group life insurance, social security scheme, retirement income plan,
and workman’s compensation insurance.
(b) Insurance creates the confidence and sense of security among the policy holder.
(c) Insurance company provides valuable services of skilled and expert persons to
industries and business in order to eliminate various risks.
(d) It promotes economic growth and development. This would be impossible in the Notes
absence of insurance.
(e) It contributes to the efficiency of business and also industrial and commercial
executives.
(f) Security of dependents is made possible through life assurance. It gives relief to
helpless families after the death of the earning member of the family.
Self Assessment
10. The practice of replacing of the ……………………… value of a human life has also grown
out of this thought process.
11. ……………………. is a device of preparing for the bad consequences of the future.
You must be aware that many business owners feel business insurance is an expense they cannot
afford, or is a luxury for more established businesses. Although it is true business insurance can
be expensive, it is an expense every business, regardless of the industry, size or length of time in
existence, needs to include in its budget.
1. Theft: A new business is a big target for thieves. New computers, furniture and other office
equipment are worth more at a pawn or chop shop than older equipment. Even older
businesses that have just undergone renovations and upgrades are a target. Replacement
insurance protects a business in the event of stolen equipment, replacing the missing
items and paying for repairs from damage caused by the invasion.
2. Liability: If a customer slips and falls while on your business premises or your product
has a defect that injures a customer and you do not have insurance, this could spell the end
of your business. If a company car is involved in an accident and someone is injured, that
could be disastrous as well. Business liability insurance covers accidents that occur on the
business premises, product defects and mishaps that occur during normal business
operations on and off premises.
3. Level of Coverage: How much insurance to carry will depend on your industry, the business
structure and the amount of assets your business has.
Example: A law firm partnership that owns the building in which it is housed might
need more insurance than a jewellery designer operating out of her home.
4. Litigation: We live in a litigious society. Even with the Texas tort reform legislation
passed in 2003, which capped judgments and sought to eliminate frivolous lawsuits,
businesses are sued by individuals and other businesses for a variety of reasons, legitimate
and otherwise. Even the most frivolous lawsuit can be costly to defend; and in the event
business ends up on the losing end of a lawsuit, the awarded damages could exceed the
business’s capabilities to pay. Depending on the business entity structure, not only the
business assets, but also the owner’s personal assets could be at risk. Business liability
insurance, malpractice insurance or professional liability insurance will cover at least
part, if not all, of any damages.
Notes 5. Catastrophic Loss: Business insurance protects a business from closing due to a catastrophic
loss. Fires, floods, hurricanes and tornadoes have been the end of many businesses in
Texas, as elsewhere. When a company carries insurance against these types of losses,
closure and loss are only temporary instead of permanent. Companies should always
consider business interruption insurance, a rider on their business insurance policy, to
ensure continued cash flow for the duration of a closure due to a natural disaster.
6. Personal Injury or Illness: Business owners should have personal insurance as well. Medical
insurance will ensure medical bills incurred due to an illness or injury will not wipe out
a business’s assets.
Self Assessment
13. Business liability insurance covers accidents that occur on the business premises, product
defects and mishaps that occur during normal business ………………………………………..
on and off premises.
14. Depending on the business entity ……………….…... not only the business assets, but also
the owner’s personal assets could be at risk.
You must remember that the steps to management in general, include—plan, organise, delegate,
motivate, training, control, course corrections and achieving the goals. Management of risks is
also concerned with direction of purposeful activities towards the achievement of individual or
organizational goals.
Risk Management may be defined as “the identification, analysis and economic control of those
risks, which can threaten the assets or earning capacity of an enterprise.”
Risk Management evaluates which risks identified in the risk assessment process require
management. It then selects and implements the plans or actions that are required to ensure that
those risks are controlled.
Mark Dorfman says “risk management is the logical development and execution of a plan to
deal with potential losses”. The risk can include both positive aspect (upside) and negative
(downside) aspect. Risk management often refers to reducing downside likelihood and enhances
the returns on topside.
Speculative risks
Technological changes
Pure risks
Fundamental risks.
Risk Management helps a business to face risks in a better and prepared manner. Thus, risk
management is a process, which assures that:
An important part of determining the right level of insurance that you should have is
understanding risk. Risk, in terms of insurance, is uncertainty concerning the occurrence of a
loss.
There is risk in all areas of your life: there are risks involved in your lifestyle, your career, your
environment, and so on. You can manage risk in four ways: you can avoid risk, reduce risk,
assume risk, or transfer risk as shown in the figure below:
Acceptance Reduction
Source: http://dl.groovygecko.net/anon.groovy/clients/kaplan/AlexILS/ACCAWIKI/ACCA_P1
_HTML/Images/P1_Ch12_Tara_S5.gif
1. Avoid risk: You can avoid some risks, such as risks to your health, by taking care of
yourself, eating well, and exercising. You can avoid some financial risks by avoiding
high-risk occupations and diversifying your investments.
2. Reduce risk: You can reduce some risks by adding fire extinguishers and burglar alarms to
your home, adding airbags to your car, or getting regular medical check-ups. By taking
these precautions, you can reduce the potential damage of some risks.
3. Assume risk: You can assume some types of risk through self-insurance.
Example: A used to own a 1973 Ford Pinto. Instead of carrying full-coverage insurance,
which would have allowed him to get the car fixed if it were in an accident, he carried only
liability insurance. If he had been in an accident, he would have had to pay to have the car fixed
himself.
If the costs are not too high, you can assume some risks by assuming the potential for
additional costs.
4. Transfer risk: You can transfer risk to others by purchasing insurance. You pay premiums
to transfer the risk to an insurance company. Buying insurance is the process of transferring
financial responsibility for a specific risk—death, disability, liability, and so on from
yourself to an insurance company.
Once you understand how to manage risk, you can determine which risks you can avoid, reduce,
or assume, and which risks you should transfer to an insurance company or other entity.
Self Assessment
15. Risk Management evaluates which risks identified in the risk ……………………………
process require management.
Notes 16. If the costs are not too high, you can assume some risks by assuming the potential for
………………………………. costs.
You need to know that insurers normally insure only pure risks. However, all pure risks are
also not insurable. Certain requirements usually must be satisfied before a pure risk can be
insured. There are six requirements of an insurable risk.
1. Large Number of Exposure Units: The first and foremost requirement of an insurable risk
is presence of large number of exposure units to be given insurance protection. Ideally,
there should be a large group of nearly similar exposure units that are subject to the same
peril or group of perils.
Example: A large number of houses in a city can be grouped together for purposes of
providing property insurance.
The purpose of this, first requirement is to enable the insurer, i.e., the insurance company
to predict loss based on the law of large numbers. Loss data can be compiled over a period
of time, and losses for the group as a whole can be predicted and estimated. The loss costs
can then be spread over all insured individuals. This is how premium is determined.
2. Accidental and Unintentional Loss: The second requirement is that the loss should be
accidental and unintentional. Ideally the loss should be by chance and outside the insured’s
control. Thus, if a person intentionally causes a loss, he or she should not be indemnified
for the loss.
(a) If intentional losses are paid, moral hazard would be substantially increased, and
premiums would rise as a result. This would result in substantial increase in premiums
and fewer persons will purchase the insurance. Thus, insurer might not have a
sufficient number of exposure units to forecast future losses.
(b) The loss should be accidental because the law of large numbers is based on the
random happening of events. A deliberately caused loss is not a chance event, as the
insured knows when the loss will take place. Thus, forecast of future occurrences
may be very inaccurate if a large number of intentional or non-random losses occur.
3. Determinable and Measurable (Calculable) Loss: The loss should be both determinable
and calculable. This means the loss should be definite as to cause, time, place, and amount.
But some losses are difficult to determine and measure. For example, under a disability-
income policy, the insurer promises to pay a monthly benefit to the disabled person if the
definition of disability stated in the policy is satisfied.
Some dishonest claimants may deliberately fake sickness or injury to collect from the
insurer.
!
Caution Even if the claim is legitimate, the insurer must still determine whether the
insured satisfies the definition of disability stated in the policy.
Sickness and disability are highly subjective, and the same event can affect two persons
quite differently.
Notes
Example: Two accountants who are insured under separate disability-income contracts
may be injured in an auto accident, and both may be classified as totally disabled. One accountant,
however, may be stronger willed and more determined to return to work. If that accountant
undergoes rehabilitation and returns to work, the disability-income benefits will terminate.
Meanwhile, other accountant would still continue to receive disability income benefits according
to the terms of the policy. In short, it is difficult to determine when a person is actually disabled.
However, all losses ideally should be both determinable and measurable.
4. The Loss should not be Catastrophic: This means that a large proportion of exposure units
should not incur losses at the same time. As we stated earlier, pooling is the essence of
insurance. If most or all of the exposure units in a certain class simultaneously incur a loss,
then the pooling technique breaks down and becomes unworkable. Premiums must be
increased to prohibitive levels, and the insurance technique is no longer a viable
arrangement by which losses of the few are spread over the entire group.
Insurers ideally wish to avoid all catastrophic losses. In the real world, this is impossible,
because catastrophic losses periodically result from floods, hurricanes, tornadoes,
earthquakes, forest fires, and other natural disasters. Fortunately, several approaches are
available for meeting the problem of a catastrophic loss.
Firstly, reinsurance can be used by which insurance companies are indemnified by reinsurer
for catastrophic losses. Reinsurance is the shifting of part or all of the insurance originally
written by one insurer to another insurer. The reinsurer is then responsible for the payment
of its share of the loss.
Secondly, insurers can avoid the concentration of risk by dispersing their coverage over a
large geographical area. The concentration of loss exposures in a geographical area exposed
to frequent floods, tornadoes, hurricanes, or other natural disasters can result in periodic
catastrophic losses. If the loss exposures are geographically dispersed (isolated), the
possibility of a catastrophic loss is reduced.
Finally, new financial instruments are now available for dealing with catastrophic losses.
These instruments include catastrophic bonds and options sold on the Chicago board of
trade.
5. Calculable Chance of Loss: Another important requirement is that the chance of loss
should be calculable. The insurer must be able to calculate both the average frequency and
the average severity of future losses with some accuracy. This requirement is necessary so
that a proper premium can be charged that is sufficient to pay all claims and expenses and
yield a profit during the policy period.
Certain losses, however, are difficult to insure because the chance of loss cannot be accurately
estimated, and the potential for a catastrophic loss is present. For example, floods, wars,
and cyclical unemployment occur on an irregular basis, and prediction of the average
frequency and the severity of losses are difficult. Thus, without government assistance,
these losses are difficult for private carriers to insure.
6. Economically Feasible Premium: A final requirement is that the premium should be
economically feasible. The insured must be able to afford to pay the premium. In addition,
for the insurance to be an attractive purchase, the premiums paid must be substantially
less than the face value, or amount, of the policy.
Notes To have an economically feasible premium, the chance of loss must be relatively
low.
Notes One view is that if the chance of loss exceeds 40 per cent, the cost of the policy will exceed
the amount that the insurer must pay under the contract. For example, an insurer could
issue ` .100000 life insurance policy on a man of age 99, but the pure premium would be
about ` .98000, and an additional amount for expenses would have to be added. The total
premium would exceed the face amount of the insurance.
Based on these requirements, personal risks, property risks, and liability risks can be
privately insured, because the requirements of an insurable risk generally can be met. By
contrast, most market risks, financial risks, production risks, and political risks are usually
uninsurable by private insurers. These risks are uninsurable for several reasons. First,
they are speculative and so are difficult to insure privately. Second, the potential of each to
produce a catastrophic loss is great; this is particularly true for political risks, such as the
risk of war.
Finally, calculation of the proper premium for such risks may be difficult as the chance of
loss cannot be correctly estimated. For example, insurance that protects a trader against
loss because of a change in consumer tastes, such as a style change, generally is not
available. Accurate loss data are not available, and there is no accurate way to calculate a
premium. The premium charged may or may not be adequate to pay all losses and expenses.
Since private insurers are in business to make a profit, certain risks are uninsurable because
of the likelihood of large losses.
Self Assessment
17. If a person intentionally causes a loss, he or she should not be indemnified for the
…………………………
Case Study Govt. Plans Insurance Scheme for Girl Child
U
nder the special scheme of conditional cash transfer, the government will provide
cash on certain conditions, such as at birth and registration of the girl; at the time
of enrolling in school, updation of immunisation cards and at completion of
primary school, elementary school and secondary education. The remaining sum would
be given at the age of 18 years if the girl is unmarried.
Under the scheme, the girl will receive a lump sum when she turns 18. Women and child
development minister Renuka Chowdhury said the ministry had proposed the conditional
cash transfer scheme during the 11th Plan.
“The move is to reward parents that will help in checking declining sex ratio and discourage
female foeticide and infanticide,” said an official.
Question
Explain the steps taken by government in case of providing insurance cover to girl child.
Source: http://articles.timesofindia.indiatimes.com/2007-12-27/india/27995371_1_girl-child-special-
scheme-conditional-cash-transfer
All pure risks are insurable but speculative risks, on the whole, are not.
Insurance is concerned only with situations where monetary compensation is given
following a loss. Loss or damage of property may lead to a loss, which is quantifiable.
The risk that is to be insured must result in some form of financial loss to the person taking
insurance.
Liability risks arise out of human mistakes often termed as civil wrongs committed by a
person resulting in injury and/or death to another person, and/or loss of or damage to
property.
Firms run risks of legal, social, political, and economic environment in which they operate.
Changing social norms can interrupt a firm’s operations in many ways; for example, bad
and complacent attitudes to work, pilferage, and wage differentials.
Today, industrial firms run the risk of heavy fines if they violate pollution laws, even
accidentally.
Insurance allows you to transfer the financial risk of certain types of losses to another
entity, usually an insurance company that is organized according to stringent federal and
state regulations specifically for the purpose of protecting you against losses.
Insurance helps to maintain correct distribution of cost. Every business man tries to pass
on to the consumer all types of costs including accidental and losses also.
A life insurance policy increases the credit worthiness of the assured person because it can
provide funds for repayment if he dies.
Insurance companies spend large sums of money with a view to finding out the reasons of
fire accidents, theft and robbery and suggest some measures to prevent them.
People hesitate to invest their capital where financial losses are great. If protection is
provided against these risks by means of insurance, several investors will become ready
to invest their funds in those fields.
Risk Management evaluates which risks identified in the risk assessment process require
management. It then selects and implements the plans or actions that are required to
ensure that those risks are controlled.
2.8 Keywords
Business liability insurance: Business liability insurance covers accidents that occur on the
business premises, product defects and mishaps that occur during normal business operations
on and off premises.
Fidelity Risks: Risks arising due to dishonesty of employees and others in course of performance
of their duties causing loss of money and stocks to the owner.
High-gearing: A heavy dependence upon loan capital relative to equity capital is known as a
high capital gearing which increases the risks for creditors and shareholders both.
Insurable Risk: A risk which can be insured by an insurer. The conditions that make a risk
insurable may be probability of occurrence of loss, loss not in control of insured, capability of
loss to be calculable, etc.
Liability Risks: They arise out of human mistakes often termed as civil wrongs committed by a
person resulting in injury and/or death to another person, and/or loss of or damage to property.
Production Risks: A firm may fail to produce its decided output at the desired and planned unit
cost due to uncertain event is known as the production risk.
Notes Risk Management: It is defined as the identification, analysis and economic control of those
risks, which can threaten the assets or earning capacity of an enterprise.
1. Define insurable risks. What are the classes of risk and also discuss their insurability?
3. What are the different kinds of risks? Explain with the help of a diagram.
4. What is the need for insurance? Explain in detail with relevant examples.
3. Speculative 4. Static
5. Planned 6. Equity
7. Environmental 8. Unemployment
Misra, M.N. and Mishra, S.B. (2009), Insurance Principles and Practices, S. Chand
Publication.
Sahoo and Das (2009), Insurance Management: Text and Case, Himalaya Publication.
CONTENTS
Objectives
Introduction
3.7 Summary
3.8 Keywords
Objectives
Introduction
In the previous unit, you have studied about the need and importance of risk as well as got an
insight about the insurable risk. It also dealt with the types of risks. It has also summarized the
requirements of an Insurable Risk.
This unit will provide you an insight on the nature and scope of insurance as well as the various
functions of insurance. You will be able to differentiate between insurance, gambling and hedging
Notes after studying this unit. The unit will throw some light on the role of insurance in economic
development.
In the next unit, you will study about the meaning of insurance contract. You will study about
the various types of insurance contracts prevailing in the market today. Besides this, the next
unit will update you about the documents of insurance. The next unit will also explain the term
partial insurance.
Following characteristics will help you to understand the nature of insurance, which are generally,
observed in the case of all kinds of insurance contracts whether life, marine, fire, or miscellaneous
insurance:
1. Risk Sharing and Risk Transfer: Insurance is a device to share the financial losses, which
might occur to an individual or his family on the happening of a specified event. The event
may be death of the earning member of the family in the case of life insurance, marine-
perils in marine insurance, fire in fire insurance and other certain events in miscellaneous
insurance, e.g., theft in burglary insurance, accidents in motor insurance, etc. The loss
arising from these events if insured are shared by all the insured in the form of premium
which they have already paid in advance. Hence, the risk is transferred from one individual
to a group.
2. Co-operative Device: A group of persons who agree to share the financial loss may be
brought together voluntarily or through publicity or through solicitations of the agents.
An insurer, by insuring a large number of persons, is able to pay the amount of loss. Like
all co-operative devices, there is no compulsion here on anybody to purchase the insurance
policy (third party liability insurance in case of a vehicle owner is an exception).
3. Calculates Risk in Advance: The risk is evaluated on the basis of probability theory before
insuring since the premium payable on a policy is to be determined. Probability theory is
that body of knowledge, which is concerned with measuring the likelihood that something
will happen and making estimates on the basis of this likelihood.
Notes The likelihood of an event is assigned a numerical value between 0 and 1. Those
events that are impossible are assigned a value of 0 and those that are inevitable are
assigned a value of 1. The higher values (between 0 and 1) are assigned to those events
estimated to have a greater likelihood or probability of occurrence.
The life insurance claim is a certainty, because the contingency of death or the expiry of
term will certainly occur and the payment is certain.
Similarly, in certain types of life policies, payment is not certain due to uncertainty of a
particular contingency within a particular period.
Example: In term-insurance the payment is made only when death of the assured occurs
within the specified term, may be one or two years.
Similarly, in pure endowment, payment is made only at the survival of the insured at the Notes
expiry of the period.
5. Amount of Payment: The amount of payment depends upon the value of loss suffered due
to the happening of that particular insured risk, provided insurance is there up to that
amount. In life insurance, the purpose is not to make good the financial loss suffered.
Moreover, one cannot estimate the value of a human being. A person is no doubt precious
to his/her family. The insurer promises to pay a fixed sum on the happening of an event
i.e. death or permanent disability.
The amount of loss at the time of contingency is immaterial in life insurance. But in the
property and general insurances, the amount of loss, as well as the happening of loss, is
required to be proved.
6. Larger Number of Insured Persons: The price of insurance is basically linked to the cost of
claims, which is only known subsequently. In the beginning, it is an unknown factor and
an estimate is made on the basis of past claims experience or empirical data about the
longevity of human beings, accidents and their financial consequences.
Generally, the past claims experience is repeated with minor variations if a large number
of risks are collected. This once again operates by the law of large numbers and is one
reason why insurance companies want to do as much business as possible.
!
Caution The ultimate objective is to keep the insurance cost as low as possible.
7. Insurance must not be confused with Charity or Gambling: The uncertainty is changed
into certainty by insuring property and life because the insurer promises to pay a definite
sum at damage or death. In the absence of insurance, the property owner could at the best,
practice only some form of self-insurance, which may not give him absolute certainty.
A family is protected against losses on death and damage with the help of insurance. From
the point of view of an insurance company, the insurance contract is essentially non-
speculative. In fact, no other business operates with greater certainties. From the insured’s
point of view, too, insurance is also not gambling. Failure of taking insurance, however,
amounts to gambling because the uncertainty of loss is always looming on the head.
One could also say that the insurance is just the opposite of gambling. In gambling, by
bidding, the person exposes himself to risk of losing, but the insured safeguards himself
through insurance, and may suffer loss only if he is not insured.
Self Assessment
In this section, we will discuss about the functions of insurance. The functions of insurance can be
studied into two parts: (i) Primary Functions (ii) Secondary Functions.
In other words, there are uncertainty of happening of time and amount of loss. Insurance
removes all these uncertainty and the assured is given certainty of payment of loss. The
insurer charges premium for providing the said certainty.
2. Insurance provides protection: The main function of the insurance is to provide protection
against the probable chances of loss. The time and amount of loss are uncertain and at the
happening of risk, the person will suffer loss in absence of insurance. The insurance
guarantees the payment of loss and thus protects the assured from sufferings.
!
Caution The insurance cannot check the happening of risk but can provide for losses at the
happening of the risk.
3. Risk-Sharing: The risk is uncertain, and therefore, the loss arising from the risk is also
uncertain. When risk takes place, the loss is shared by all the persons who are exposed to
the risk. The risk sharing in ancient time was done only at time of damage or death, but
today, on the basis of probability of risk, the share is obtained from each and every
insured in the shape of premium without which protection is not guaranteed by the
insurer.
Besides the above primary functions, you need to know that the insurance works for the following
functions:
1. Prevention of loss: The insurance joins hands with those institutions which are engaged in
preventing the losses of the assured and so more saving is possible which will assist in
reducing the premium. Lesser premium invites more business and more business cause
lesser share to the assured. So again premium is reduced to, which will stimulate more
business and more protection to the masses. Therefore, the insurance assist financially to
the health organization, fire brigade, educational institution and other organizations
which are engaged in preventing the losses of the masses from death or damage.
2. It provides Capital: The insurance provides capital to the society. The accumulated funds
are invested in productive channel. The dearth of capital of the society is minimized to a
greater extent with the help of investment of insurance. The industry, the business and the
individual are benefited by the investment and loans of the insurers.
3. It improves Efficiency: The insurance eliminates worries and miseries of losses at death
and destruction of property. The care-free person can devote his body and soul together
for better achievement. It improves not only his efficiency, but the efficiencies of the
masses are also advanced.
4. It helps Economic Progress: The insurance helps in economic progress by protecting the Notes
society from huge losses of damage, destruction and death. Provides an initiative to work
hard for the betterment of the masses. The next factor of economic progress, the capital, is
also immensely provided by the masses. The property, the valuable assets, men, machine
& the society cannot lose much at the disaster.
Self Assessment
5. The insurance …………………………………… the payment of loss and thus protects the
assured from sufferings.
You must be aware that insurance is a protection against financial hammering arising on the
happening of an unexpected event. Insurance policy helps in not only mitigating risks but also
provides a financial militate against adverse financial loads suffered. Insurance is a contract
between two parties, the insurer or the insurance company, and the insured, the person seeking
the cover. Within this contract, the insurer agrees to pay the insurer for financial losses arising
out of any unforeseen events or risk in return for a regular payment of premium. Therefore,
these insurance plans are also called as a Risk Cover Plans, which means to financially compensate
for losses that occur uncertainly through accident, illness, theft, natural disaster.
You must remember that insurance is a nice-looking option for investment but most people are
not aware of its advantages as an investment option. Remember that foremost and first, insurance
is about risk cover and protection. By buying life insurance, you buy peace of mind.
The Government of India has provided tax incentives to life insurance products in order to
facilitate the flow of funds into productive assets.
The insurance sector has opened up for private insurance companies with the enactment of IRDA
Act, 1999. A large number of companies are competing under both general and life Insurance.
The FDI cap/equity in this sector is 26% and the proposals have to be cleared by Insurance
Regulatory and Development Authority (IRDA) established to protect the interest of holder of
Insurance policy and act as a regulator and facilitator in the industry.
Some of the major players in this sector are LIC, Max New York Life Insurance, Bajaj Allianz,
ICICI Prudential, HDFC Standard Life, Metlife Insurance, Birla Sun Life Insurance, etc.
Various types of instruments and policies are coming up in the market to attract more clients.
Most of the population of India is not insured, hence there is a lot of scope in this sector and a
number of companies are planning to enter the sector.
Notes
A
mruta Patel, a 45-year old professional, has realised that she owns too many
insurance policies. When she bought them, they looked like the right way to save
money and taxes. There was also the comfort of getting a periodic pay-out as
bonus or as redemptions. However, now she is not sure what she should do going forward.
How should Amruta go about her review?
Amruta must understand that insurance is primarily a protection against unexpected loss
in the value of an asset or the income it can generate. The core insurance product that every
investor should have is a term cover, which protects the income on which a family depends.
She may be one of the many insurance buyers who do not like insurance policies that do
not make any pay-out. Insurance companies have therefore modified this basic product in
several ways and structured products where some pay-out is made to the investor. In such
products, the insurance and investment components can differ.
The simplest way to evaluate is to ask what she is paying and what she would get. If she is
able to work out the return on her premium payments, treating them like an investment,
she would know whether the return she is getting is worthwhile or not. If Amruta wants
to invest in avenues where the money can be kept safe, she should consider investing in
bank deposits, debt funds and bonds.
The amount of insurance a person needs is based on their value as a human asset and the
value of other economic assets they like to protect. Amruta’s evaluation of her insurance
need should be based on this logic, and should be adjusted for other assets and wealth she
may have already created.
Source: http://articles.economictimes.indiatimes.com/2013-11-11/news/43930174_1_policies-
structured-products-insurance-need
You must be well aware that insurance is a booming sector in India. Its growth potential can be
gauged by the fact that it has registered over 100 per cent growth in the past two years. And the
scope remains phenomenal. For instance, barely 8 million people are presently covered under
health insurance in the country. Even LIC’s new business crossed ` 1,00,000 crore by the end of
the third fiscal.
The 19 joint ventures between international giants and Indian companies that are presently
operating in India have got an additional shot in the arm with the 49 per cent foreign direct
investment or FDI provision in the recent budget. Several other global players are ready to
jump on the bandwagon.
While the industry presently employs over 5 lakh people, the anticipated demand for insurance
professionals is pegged at an additional ` 1 lakh in the next two years. Even a quarter of that is
not to be scoffed at. Some head-hunters are already pitting the insurance industry against IT, in
terms of sheer attractiveness and spread.
The insurance market is projected to hit $ 25 bn by 2010. While that remains to be seen, one thing
is for sure: the industry requires professionals in diverse disciplines such as marketing and
sales, distribution, operations, claims, financial experts specializing in investment, banking and Notes
mutual funds, accountants, business analysts, HR professionals, software programmers & analysts,
technical and medical experts, agents, actuaries, valuers, underwriters, risk managers and
surveyors, to name a few. While some of these, such as programmers, marketing and HR
professionals are common to other industries, the rest are exclusive to the insurance sector.
Some key slots are traditional. New ones are those of actuaries, business development officers,
business analysts, insurance agents, valuers, surveyors, underwriters, and even process associates
for insurance underwriting, in the ITES sector such as in GE Capital, among others.
Self Assessment
9. Most of the population of India is not ……………………………, hence there is a lot of scope
in this sector and a number of companies are planning to enter the sector.
Following section will give you an insight on the difference between insurance, gambling and
hedging:
You will find that insurance is often compared to betting or gambling, with insurers and
bookmakers taking a similar position and applying probability theory in respectively setting
rates and odds.
The underlying principles are the same. A bookmaker will convert prices or odds to percentages.
Example: In simplistic terms, taking a horse race, if the sum total of all the percentages
is less than 100%, it means that a punter could back every horse in the race and make a profit –
the bookmaker would lose. If however, as is customary, the sum total of all percentages is more
than 100%, a bookmaker could lay every horse in the race and make a profit – the punter would
lose. By virtue of the sum total of the percentages always being greater than 100%, overall, the
bookmaker will win. Insurers benefit similarly from this pooling effect, and protect themselves
against catastrophes or abnormal losses by arranging reinsurance.
Gambling transactions offer the possibility of either a loss or a gain. Gambling creates losers
and winners. Insurance transactions do not present the possibility of gain. Insurance offers
financial support sufficient to replace loss, not to create pure gain.
Did u know? The pooling effect means that some punters will win, some will lose.
Gamblers can continue spending, buying more risk than they can afford to pay for. Insurance
buyers can only spend up to the limit of what carriers would accept to insure; their loss is limited
to the amount of the premium.
Notes Gamblers, by creating new risk transfer, are risk seekers. Insurance buyers are risk avoiders,
creating risk transfer in terms of their need to reduce exposure to large losses.
Gambling or gaming is designed at the start so that the odds are not affected by the players’
conduct or behaviour and not required to conduct risk mitigation practices. But players can
prepare and increase their odds of winning in certain games such as poker or blackjack. In
contrast to gambling or gaming, to obtain certain types of insurance, such as fire insurance,
policyholders can be required to conduct risk mitigation practices, such as installing sprinklers
and using fireproof building materials to reduce the odds of loss due to fire. In addition, after a
proven loss, insurers specialise in providing rehabilitation to minimise the total loss.
Insurance, the avoiding, mitigating and transferring of risk, creates greater predictability for
individuals and organisations.
In this section, we will compare and contrast between insurance and hedging. The concept of
hedging refers to transferring the risk to the speculator through purchase of future contracts. An
insurance contract, however, is not the same thing as hedging. Although both techniques are
similar in that risk is transferred by a contract, and no new risk is created, there are some
important differences between them.
First, an insurance transaction involves the transfer of insurable risks, because the requirement
of an insurable risk generally can be met. However, hedging is a technique for handling risks
that are typically uninsurable, such as protection against a decline in the price agriculture
products and raw materials.
A second difference between insurance and hedging is that insurance and hedging is that insurance
can reduce the objective risk of an insurer by application of the law of large numbers. As the
number of exposure units increases, the insurer’s prediction of future losses improves, because
the relative variation of actual loss from expected loss will decline thus, many insurance
transactions reduce objective risk.
In contract, hedging typically involves only risk transfer, not risk reduction .The risk of adverse
price fluctuation is transferred because of superior knowledge of market conditions. The risk is
transferred, not reduced, and prediction of loss generally is not based on the law of large
numbers.
Self Assessment
10. Insurance buyers can only spend up to the limit of what carriers would accept to insure;
their loss is limited to the amount of the ……………………………….
11. The concept of hedging is to transferring the risk to the speculator through purchase of
…………………………. contracts.
You will be surprised to know that insurance is associated with the terms such as loss, chance of
loss, peril, hazard and risk. These words take on particular meaning when used to describe
insurance:
1. Loss: Loss is commonly used term which means being without something previously
possessed. Insurable losses are categorized as direct or indirect losses. Direct losses are the
immediate, or first, result of an insured peril. Indirect losses are a secondary result of an
insured peril.
Example: If fire destroys a home, the loss of the home is the direct loss. The expenses of
living in a hotel while the home is being rebuilt are an indirect loss.
2. Chance of Loss: The concept of chance of loss refers to a fraction. The numerator is either
the actual or the expected number of losses; the denominator represents the number
exposed to loss. The chance of loss is the probability of loss that creates the need for
insurance.
3. Peril and Hazard: Peril is defined as the cause of the loss. Insurance policies provide
financial protection against losses caused by perils. Insurers call policies that specifically
identify a list of covered perils as specified perils contracts. Those not specified comes
under open perils contract.
Hazards are conditions that increase the frequency or the severity of losses. If an individual
causes or exaggerates a loss to collect insurance proceeds, this is insurance fraud, and the
loss results from the moral hazard. If a person remains unnecessarily in a hospital to
collect health insurance benefits rather than returning to work is a morale hazard. Morale
hazard is responsible for the increased severity of the loss.
Task With the help of the internet, find out more terms related to insurance and prepare
a chart.
Insurers try to eliminate the moral hazard and minimize morale hazard by carefully
selecting the insurers and by including contractual provisions causing the insured to
regret the loss, despite the insurance coverage.
4. Risk: Risk has been the subject of study by scholars for many centuries and a great deal of
thought and effort has gone into defining the concept. It is defined as the variation in
possible outcomes of an event based on chance. That is the greater the number of different
outcomes that may occur the greater the risk. Another definition of risk is the uncertainty
concerning a possible loss. This definition of risk helps to explain why people purchase
insurance. The insurance company will pay for such uncertain losses.
Self Assessment
13. ………………………. is commonly used term which means being without something
previously possessed.
15. ………………………………. hazard is responsible for the increased severity of the loss.
You need to know that from its early inception as predominantly a maritime instrument until
the present day, insurance has grown significantly in scope, purpose, and availability. Today the
insurance industry contributes to economic growth and national prosperity in various ways.
At the macro level, the industry helps strengthen the efficiency and resilience of the economy by
facilitating the transfer of risk. At the micro level, it brings benefits in all areas of day-to-day
life. Insurance helps individuals minimise the financial impact of unexpected and unwelcome
future events, and help them organise their businesses and their lives with greater certainty.
Risk-averse individuals are able to enjoy greater utility from their most important assets via the
purchase of insurance products. Almost every conceivable asset or activity can be insured through
familiar product types, such as motor, travel, and home content insurance, and by business
through professional and product liability insurance, cover for business interruption, and many
other contingencies.
As a vital tool for the management of risk by both individuals and organizations, whether
private or public, insurance plays an important role in the economic, social, and political life of
all countries. Quantifying the contribution of insurance to economic growth is, however, far
from simple.
Did u know? One such attempt was made in 1990 by J. Francois Outreville, who investigated
the economic significance of insurance in developing countries. By comparing 45 developed
and developing countries, he was able to show that there is a positive but non-linear
relationship between insurance premiums per capita and gross domestic product per
capita, demonstrating that the development of insurance as a financial instrument clearly
plays an important role in assisting a nation’s economic growth.
An example of how insurance supports economic growth can be demonstrated by its impact on
the private residential homes market. Without home insurance (i.e., structure and contents
insurance), households would be unwilling to invest most of their wealth in a single property
and would have to rent properties from commercial landlords. Hence, insurance enables members
of the general public to be homeowners and supports the private housing market. It could even
be argued, in fact, that insurance directly influenced the growth of democracy in the United
Kingdom, since the vote was initially limited to homeowners.
Another illustration of how insurance supports risk taking and economic growth is that of the
North Sea oil industry from the 1970s. The oil drilling platforms required to operate in the
North Sea were not only extremely expensive to construct, but also had to work at depths and
contend with conditions not previously experienced in the industry. The financial capacity of
the London insurance market, and moreover its willingness to insure new and costly technologies,
supported the successful development of the North Sea oil industry and the subsequent economic
growth of several northern European countries.
The insurance industry also provides mechanisms that enable individuals to pool their savings
to meet financial objectives, such as providing for retirement. Individuals benefit from economies
of scale in accessing capital markets, reducing transaction and information costs, thereby
improving the trade-off they face between risk and expected return. As a result, insurance
companies are a key link in the investment chain that enables firms to finance investment and
savers to smooth income over their lifetimes.
Notes
!
Caution The operation of the investment chain is critical to the efficient allocation of
capital across the economy and therefore to improving productivity and competitiveness.
Today, in the rare instance in which commercial insurance is not available to business, alternative
risk-sharing mechanisms soon arise to fill the gap. For example, in the mid-1980s, a crisis in the
U.S. liability insurance market dramatically reduced the levels of cover available, particularly
to large industrial companies, and a sharp increase in premium levels ensued. The response by
the U.S. manufacturing industry was immediate, and new mutually owned insurance groups
were quickly set up in Bermuda and other tax-haven countries to replace the missing insurance
cover.
Self Assessment
16. Today the insurance industry contributes to economic growth and national
………………………….. in various ways.
17. Insurance enables members of the general public to be homeowners and supports the
private ………………………………. market.
Case Study Reliance General Insurance to focus on fire,
Engineering and Marine
R
eliance General Insurance is focusing more on fire, engineering and marine
insurance segments as part of its plan to diversify product basket and achieve
profitable growth, a top company official said.
“We are focusing on commercial lines, fire, engineering and marine insurance, which are
still untapped and more profitable than traditional segments. We are trying to grow these
portfolios this fiscal,” Reliance General Insurance Chief Executive Rakesh Jain said.
As per the company, while fire insurance accounts for 8 per cent of its total business,
engineering segment contributes around 4 per cent, marine 2 per cent and others including
commercial lines account for 6 per cent.
Jain also said the company is reducing its dependence on motor insurance segment and
plans to bring it down to below 60 per cent by the end of this financial year.
“Our aim is to expand our presence in fire and engineering segments and increase their
business contributions in the next couple of years,” he said, adding the company plans to
increase health insurance contribution to 20 per cent from present 16 per cent.
The general insurer also aims to come up with sector specific insurance products. “We are
planning to devise sector-wise insurance schemes. We are in touch with people in cement,
IT and power sectors and are working to create a more risk-based approach for different
sectors,” Jain said.
Contd...
Notes
Reliance General, which is part of Reliance Capital, has posted 25 per cent increase in gross
written premium to ` 706 crore in the June quarter.
Question
Source: http://articles.economictimes.indiatimes.com/2013-08-30/news/41619016_1_reliance-general-
insurance-fire-insurance-commercial-lines
3.7 Summary
A group of persons who agree to share the financial loss may be brought together
voluntarily or through publicity or through solicitations of the agents.
The risk is evaluated on the basis of probability theory before insuring since the premium
payable on a policy is to be determined. Probability theory is that body of knowledge,
which is concerned with measuring the likelihood that something will happen and making
estimates on the basis of this likelihood.
The life insurance claim is a certainty, because the contingency of death or the expiry of
term will certainly occur and the payment is certain.
The amount of payment depends upon the value of loss suffered due to the happening of
that particular insured risk, provided insurance is there up to that amount.
The price of insurance is basically linked to the cost of claims, which is only known
subsequently.
The main function of the insurance is to provide protection against the probable chances
of loss.
The insurance assist financially to the health organization, fire brigade, educational
institution and other organizations which are engaged in preventing the losses of the
masses from death or damage.
The insurance sector has opened up for private insurance companies with the enactment of
IRDA Act, 1999. A large number of companies are competing under both general and life
Insurance.
Insurance buyers can only spend up to the limit of what carriers would accept to insure;
their loss is limited to the amount of the premium.
3.8 Keywords
Chance of Loss: The concept of chance of loss refers to a fraction. The numerator is either the
actual or the expected number of losses; the denominator represents the number exposed to loss.
Hazards: Hazards are conditions that increase the frequency or the severity of losses.
Hedging: The concept of hedging is refers to transferring the risk to the speculator through
purchase of future contracts.
Loss: Loss is commonly used term which means being without something previously possessed.
1. Probability 2. Endowment
3. Immaterial 4. Uncertainty
5. Guarantees 6. Economic
7. Contract 8. Tax
9. Insured 10. Premium
11. Future 12. Fluctuation
13. Loss 14. Fraction
15. Morale 16. Prosperity
17. Housing 18. Economies
CONTENTS
Objectives
Introduction
4.6 Summary
4.7 Keywords
Objectives
Introduction
In the previous unit, you have studied about the nature and scope of insurance along with the
various functions of insurance. You have learned about the difference between insurance,
gambling and hedging. It also summarized some of the related terms of insurance such as risk,
loss etc. The unit also explained about the role of insurance in the development of economy.
In this unit, you are going to study about the contract of insurance. Insurance is a contract.
A contract of insurance is a contingent contract. The general principles of law of contract must be
complied with for a contract of insurance to be valid. Contract of insurance comes into existence
where there is an offer (from the person facing the risk) and the underwriter or the insurer Notes
accepts it by issuing the policy. The contract of insurance (in order to be a valid contract) can be
entered into only by person(s) competent to contract.
A contract of insurance other than life insurance contract is a contract of indemnity. The insurer
undertakes to indemnify the insured for loss or damage arising as a result of risk specified.
In case of life insurance, if a person dies the insurance company can only give a specified claim
amount as compensation to the survivors; it cannot indemnify the loss of lost life as the person
who is dead cannot be brought back.
In the next unit, you will study about the various principles of insurance such as principle of
utmost good faith, principle of insurable interest, principle of indemnity, principle of contribution,
principle of subrogation and principle of causa proxima (nearest cause).
An insurance contract is whereby, for specified consideration, one party undertakes to compensate
the other for a loss relating to a particular subject as a result of the occurrence of designated
hazards.
The normal activities of daily life carry the risk of enormous financial loss. Many persons are
willing to pay a small amount for protection against certain risks because that protection provides
valuable peace of mind. The term insurance describes any measure taken for protection against
risks. When insurance takes the form of a contract in an insurance policy, it is subject to
requirements in statutes, administrative agency regulations, and court decisions.
In an insurance contract, one party, the insured, pays a specified amount of money, called a
premium, to another party, the insurer. The insurer, in turn, agrees to compensate the insured
for specific future losses. The losses covered are listed in the contract, and the contract is called
a policy.
When an insured suffers a loss or damage that is covered in the policy, the insured can collect on
the proceeds of the policy by filing a claim, or request for coverage, with the insurance company.
The company then decides whether or not to pay the claim.
Notes The recipient of any proceeds from the policy is called the beneficiary.
The beneficiary can be the insured person or other persons designated by the insured.
The business of insurance is sustained by a complex system of risk analysis. Generally, this
analysis involves anticipating the likelihood of a particular loss and charging enough in premiums
to guarantee that insured losses can be paid. Insurance companies collect the premiums for a
certain type of insurance policy and use them to pay the few individuals who suffer losses that
are insured by that type of policy.
1. The term ……………………………. describes any measure taken for protection against
risks.
2. The insurer agrees to compensate the …………………….. for specific future losses.
Let’s discuss about the various types of insurance contract. Insurance contracts can be broadly
classified into life insurance contract and non-life insurance contracts:
You must be aware that life insurance is insurance of human life and is a long-term business
while general insurance is an annual business with some exceptions. General insurance covers
all other categories of insurance other than life. In some cases like engineering (general insurance),
the policy period for dwellings and contents is more than one year.
!
Caution Under the IRDA Act, 1999, life and non-life business have to be done under separate
companies. A company is not allowed to do both businesses simultaneously.
Life insurance includes ordinary life, annuities and pensions. The risks of death due to any
reason both natural and unnatural are covered during the policy period. There are two main life
insurance products namely, term insurance and pure endowment. All other policies are variations
of these two basic policies. Term insurance is insurance taken for a particular period. If death
takes place during the term, the claim is paid. If death does not take place, nothing is paid to the
insured.
In India, most of the products are endowment-type where the savings component is predominant.
Under this, every policy will result in a claim either by maturity or by death claims. If death
does not occur, the policy expires on a specified date, i.e., date of maturity. Premium, rates are
based on three variables – mortality rate, interest rate and expenses. Interest earned on premiums
help to reduce the periodical premium, which is normally the same during the insurance period
and is known as level premium.
Since these policies are long-term; as long as for 15, 20 or 25 years, the premium amounts are
invested by the insurance company in the long-term income yielding securities as per the IRDA
regulations. Claims settlement is easy in case of these policies since they are only benefit
policies and not indemnity policies. In case of maturity and instalment claims, the person
insured collects the claim. Otherwise if he/she is no more, the assignees/nominees collect the
claim amount.
Several options like different types of accident benefits, coverage for major illnesses, payment Notes
in instalments for specific needs like children’s education and last survivor benefits are also
available.
Notes The major goal of insurance business is earning the maximum income out of the life
fund and matching the assets with liabilities.
The surplus as stated above is distributed among the policyholders in form of bonus or in case
of some policies may be offered as a reduction to the premium payable.
Group Insurance: Group insurance is nothing but insuring a group of individuals together. This
may be done due to their working in specific group, e.g., being partners, being employees of
same organization or being members of a particular organization formed for a specific purpose.
These products are similar to individual policies but are managed differently.
As you can see in the figure below, there are various types of non-life insurance.
Fire Insurance
Marine Insurance
Personal Accident
Aviation Insurance
Third-party
Liability
Motor Insurance
Miscellaneous
Policy
1. Marine Insurance: It covers cargo, hull and freight, both ocean and inland transits. Even
oil rigs and drilling platforms are covered under this category.
2. Fire Insurance: It covers the movable and immovable assets against fire and allied perils.
Business stoppage due to occurrence of the peril and consequential loss of profit policies
are issued in this category and a number of add-on perils are covered in this insurance e.g.
engineering machinery breakdown, loss of profits and project insurance, liability including
employer’s liability, Workmen’s Compensation Act policy, public liability, product and
professional indemnity policy are a few examples.
Notes 3. Aviation Insurance: It covers the cargo and passengers liability travelling by air.
5. Motor Insurance: It covers the private and commercial vehicles against damages and
destruction.
6. Third Party Liability: It is insurance of third party against suffering caused to them due to
mistakes of person driving the vehicle. This insurance is compulsorily provided with
other kind of insurances related to vehicles to safeguard the interest of people on road.
7. Miscellaneous Policies: These policies include insurance like plate glass, burglary, cash in
transit, fidelity guarantee, etc.
General insurance contracts are yearly contracts and are based on the indemnity principle. This
makes a difference in the premium rating, which is also complicated as more variables are taken
into account than in life insurance. In general insurance also, some policies insuring the life and
health of person are issued but they are all annual contracts. They are benefit policies unlike
other general insurance products, which are based on indemnity.
The reason for general insurance contracts being annual is that the subject matter insured, is
subject to change. It may undergo visible wear and tear and may depreciate, even may suffer
from loss of value, become obsolete, out-of-fashion or difficult to service, etc. So the calculations
are preferably on annual basis. This makes the contract easier to make and to implement.
!
Caution In case of general insurance is that the premium paid gets expired once the year
has passed. Meaning that there is no return of the premium or a part thereof if the peril
insured against does not occur. No damages, no claim. This is reverse to life insurance
where the claim is paid on maturity if death does not occur within the policy period.
You need to know that there are various insurance policies cover a wide variety of approaches
to share and transfer risks. Types of insurance can be divided and subdivided according to the
perils insured against a particular event. It can be broadly divided into personal insurance,
property insurance, liability insurance, casualty insurance, marine insurance, aviation and motor
coverage.
Personal Insurance: The risk of individuals and families are covered under personal insurance.
Examples are life insurance, pensions, accidents, sickness, old age coverage, etc. Personal insurance
is designed to protect against two distinct risks—premature death and living too long. People
are worried about these two aspects. If one dies pre-maturely, who will take care of the Notes
dependents? If a person lives longer than his working age then who will support him? These
problems are solved by various policies offered under the head of personal insurance. Life
insurance, endowments and annuities protect the individual and his or her dependents against
the undesirable financial consequences of premature death and superannuation.
A pension fund provides regular income to the individual after his retirement. A fund which
covers the loss of income from unemployment after accident and sickness is defined as “insurance
against loss by sickness or accidental body injury”. The loss incurred may be the loss of income
caused by sickness, accident or the expenses towards doctor’s bills, medicines, etc. Insurance
provides lump sum or periodic payments in the event of loss occasioned by sickness or accident.
Property Insurance: As the name suggests, this type of insurance covers the risk of loss of
property. It is designed to protect against losses resulting from damage to or loss of property
and losses arising from legal liability arising by use of vehicle/asset. It is distinguished from
personal insurance in the sense that while personal insurance covers perils that may prevent one
from earning money which can be used to accumulate property in the future, property insurance
covers property which is already accumulated.
Did u know? Property insurance includes fire insurance, marine insurance, liability
insurance, causality insurance and surety insurance. These are termed in India as general
insurance.
Fire Insurance: Fire Insurance covers are designed to indemnify the insured for loss of or damage
to furniture, fixtures, buildings and other personal property as a result of fire, explosion, lighting,
windstorm, etc. Originally only fire was an insured peril, but the numbers of perils insured
against are gradually being expanded over the years. Nowadays, two basic covers are considered
with respect to perils. First coverage is called peril coverage. Under peril coverage, some specific
coverage is listed in the policy and the coverage applies only to damage arising out of listed
perils.
The second coverage is the open coverage. In this coverage, perils for which coverage is not
provided are specified, rest all are covered. Therefore, the loss from any peril, not mentioned in
the policy is covered. Coverage may be provided for both direct and indirect loss.
Marine Insurance: Marine insurance, indemnifies the financial loss resulting from damage to
property due to the perils that are primarily those associated with water transportation. Marine
insurance is divided into ocean marine insurance and inland marine insurance.
Ocean Marine Insurance: It is designed to protect all types of ocean going ships and
vessels, but cargo is covered by insurance only after it is loaded on the ship. Nowadays,
policies are designed in such a way that they cover the cargo from “warehouse to
warehouse”, i.e., they protect the risk on land as well as during ocean transportation.
Inland Marine Insurance: It covers the goods being transported by different types of
carriers like trains, trucks, ships or barges on the inland waterways.
This insurance extends cover to wide areas of transportation and communication such as bridges,
tunnels, power transmission lines and radio and television and communication equipment.
Hence, it is widely used to cover different types of in-transit property.
Liability Insurance: Liability insurance may cover a wide range of risks arising under various
branches of motor, marine and aviation insurances and also under the liability of employers
and public ownership of property, manufacturing and construction operations, the sale and
distribution of products and many other exposures.
Notes
Example: When an employer is liable to pay damage to an injured employee or a
dependent of the injured employee, he can claim the employers’ liability insurance policy. This
will provide for the employees consultation with the doctors and lawyers fees, etc. This insurance
is taken to cover the financial loss of the employer brought about by paying the injured employee.
This type of insurance is compulsory for all employers so that the insured employee gets
compensation in the event of an injury.
Fidelity Insurance: This is a special type of risk transfer device. Fidelity guarantee covers the
risk of the employers in the event of fraud by an employee. This risk arises due to the dishonesty
of employees who hold a position of trust. This policy covers loss caused by employees in the
business.
Casualty Insurance: This is a residual class of insurance mainly related to health, accident,
liability insurance, automobile insurance, workers compensation insurance, burglary robbery
and the insurance credit insurance, etc. Some of the types of casualty insurance are discussed
below:
Automobile Insurance: This covers the values types of losses like ownership, liability losses,
medical expense losses due to accident, etc. It also covers damage of property due to accident and
theft.
Workmen’s Compensation Insurance: The Indian Workmen’s Compensation Act 1923 provides
for the payment of compensation by the employer to his employees (for their dependents in the
event of fatal accidents) if personal injury is caused to them by accidents arising out of and in the
course of their employment. The maximum compensation payable is as per the scale given by
Workmen’s Compensation Amendment Act 2000. This covers the losses incurred by employers
in the business due to accident or injury of employees.
Liability Insurance: This covers a wide range of losses or hazards. It covers automobile and non-
automobile liability. Examples of non-automobile liability are ownership of property,
manufacturing and construction operations, sale and distribution of products, etc.
Burglary, Robbery and Theft Insurance: These products cover the losses arising from the criminal
acts of others. If employees commit such act the loss is covered by fidelity bond, whereas
burglary, robbery and theft insurance cover the loss of property from criminal act of those other
than the employees of the business.
Credit Insurance: This is a special type of coverage offered to the manufacturers of wholesalers
against their losses resulting from the inability to collect their dues from the debtors or customers.
This type of insurance protects the loss of bad debts of the insured person.
Health and Accident Insurance: This protects the insured against loss due to sickness or injury.
It covers the loss of remunerations caused by sickness or medical expenses resulting from injury
of the insured person.
Caselet Govt. brings more area under Insurance
T
he state government has extended the insurance coverage areas for pilgrims during
the Rath Yatra festivity in Puri. The state-run Jagannath temple administration has
insured the ring road around the 12th century shrine and all streets connecting to
the Grand Road for a fortnight, to help pilgrims get insurance in case of death.
Contd...
Notes
The insurance coverage period started from Friday and will end on July 14, public relations
officer of Jagannath temple, Laxmidhar Pujapanda said. “The insurance period included
the nine-day Rath Yatra festival and Niladri Bije that is on July 14,” Pujapanda said.
Kins of those, who die at the insured locations during the fortnight, are eligible for ` one
lakh from the temple. Earlier the Jagannath temple had insurance coverage facility on the
three-km Grand Road alone. Moreover, pilgrims were insured inside the Jagannath temple
few years ago. “While insurance coverage is available round the year inside the temple
premises, the facility is given on Grand Road during Rath Yatra only,” Pujapanda said.
The government had introduced insurance benefit inside the shrine and on the Grand
Road following a stampede near the sanctum sanctorum in 2006. Four pilgrims were
trampled to death during the month of Kartika. The temple insured the by-lanes connecting
to Grand Road after a woman died in a stampede near Dolabedi Kona (a narrow lane) on
Rath Yatra last year.
Sources said the temple has so far disbursed insurance to six pilgrims, who died in a
stampede in front of chariots on Rath Yatra day in 2008.
Source: http://articles.timesofindia.indiatimes.com/2011-07-01/bhubaneswar/29730923_1_jagannath-
temple-12th-century-shrine-rath-yatra
Self Assessment
5. General insurance covers all other categories of insurance other than ………………..
7. General insurance contracts are yearly contracts and are based on the ………………………….
principle.
9. Fidelity guarantee covers the risk of the employers in the event of ……………………. by
an employee.
You need to know that Section 10 of the Indian Contract Act, 1872 says a contract to be valid must
have the following elements:
2. Legal consideration
4. Free consent
5. Legal object.
Notes
Figure 4.2: Essentials of Insurance Contract
GENERAL SPECIAL
Consensus
Offer Acceptance Consideration Object
ad idem
There must be Offer must be Contract must be Parties must Must be legal
an offer accepted supported with concur on and not opposed
consideration the identity to the public policy
Indemnity Contribution
Proximate Cause
The cause of loss
must be proximate
and not remote
Is Insurance a Contract?
The contract of insurance is a legal agreement between two or more parties and has to comply
with the provisions of the Indian Contract Act, 1872.
Just remember, the person who wants to take cover against particular perils offers his risk
through a proposal form to the insurance company. Insurance company may or may not accept
the risk. Thus, offer for entering into contract may generally come from the insured. The insurer
may also propose to make the contract but whether the offer comes from insurer or insured, the
main fact is acceptance.
Did u know? Any act that precedes an acceptance is an offer or a counter-offer. All that
precedes the offer or counter-offer is an invitation to offer. In insurance, the publication of
prospectus, the canvassing of agents are invitations to offer to the public.
When the prospect (the potential policy-holder) proposes to enter the contract of insurance, it is
an offer and if there is any alteration in the offer (suggested by either party) that would be a
counter-offer.
You must remember that the promisor (insurer) promises to pay a fixed sum at a given
contingency. So the insurer must have some return/consideration for his promise. The premium
paid is the consideration and on receipt of the premium by the insurance company, the contract
comes into force.
Hence, premium being the valuable consideration must be given for starting the insurance
contract. The fact is that without payment of premium, the insurance contract will not come into
force.
You will find it interesting to note that both the parties must be legally competent to enter into
an agreement. An agreement with a mentally unsound person does not form a valid contract. So
also an agreement with a minor, insolvent and foreigner is not a valid contract.
A minor is not competent to contract. A contract by a minor is void excepting contracts for
necessaries. A person is said to be of sound mind for the purpose of making a contract if at the
time when he makes it, he is capable of understanding it and of forming a rational judgment as
to its effect upon his interest. An alien enemy, an insolvent and criminals cannot enter into
contract. Thus contract made by incompetent party/parties will be void.
You should remember that there should be a complete and unbiased agreement between the
insurer and insured regarding the terms of contract. The intention of the insured and insurer
Notes should be clearly understood by each of them. Parties entering into the contract should enter
into it by their free consent. The consent will be free when it is not caused by any of these:
Coercion
Undue influence
Fraud
Misrepresentation
Mistake.
When free consent is not there, the contract becomes voidable at the option of the party whose
consent was not free. In case of fraud, the contract would be void.
You must note that the purpose for which the agreement is entered into should not be illegal. It
should not be against the public policy, e.g., insuring contraband goods, insuring dacoits and
smugglers.
To make a valid contract, the object of the agreement should be lawful.
An object that is
Not immoral, or
If the object of Insurance like the consideration is found to be unlawful, the policy is void.
Self Assessment
10. An agreement with a mentally ………………………… person does not form a valid contract.
12. When free consent is not there, the contract becomes …………………………. at the option
of the party whose consent was not free.
You must be aware that there are various insurance documents used for different types of
insurance, which are essential for all classes of insurance business. The object of insurance
documents is given to the insurer full particulars of the risk against which insurance protection
is desired. It also provides evidence of contract into which the parties have entered.
Proposal Form
The company’s printed proposal form is normally used for making an application for the required
insurance cover. The proposal form contains questions designed to elicit all material information
about the particular risk proposed for insurance. The number and nature of questions vary
according to the particular class of insurance covered.
In Marine Cargo Insurance, Insurance document is not the practice to use a proposal form, Notes
although sometimes it is usual to obtain a questionnaire or a declaration form duly completed.
Proposal forms are used for hull insurance.
In Fire Insurance, the practice varies among the companies, proposal forms are not generally
used for large industrial risks where inspection of the risk is arranged before acceptance of the
risk. Forms are used for simple risks. Proposal forms are used in respect of risks which are
normally declined but have to be accommodated to retain the goodwill of the client.
In Miscellaneous Insurance, proposal forms are invariably required and they incorporate a
declaration which extends the common law duty of good faith. Fire proposal forms may or may
not have the declarations. The following items may be considered as common to all proposal
forms.
2. Proposer’s address
5. Loss experience
6. Sum insured
7. Other Sections – Signature, date, place, etc.
Policy Form
Policy forms, like proposal forms, vary within wide limits as between different classes of
insurance but they have certain features in common. The policy is a document which provides
evidence of the contact of insurance. This document has to be stamped in accordance with
provisions of the Indian Stamp Act 1899. Where the insurance is governed by a Tariff or a market
agreement, the policy wording is prescribed therein it and it is obligatory for insurers to use
these wordings. In fire and miscellaneous insurance, the policy form used is on a scheduled basis
i.e. all individual details relating to a particular insurance are grouped together in a schedule.
Generally speaking policies are divisible into certain well defined sections and these are as
follows:
2. Operative Clause
3. Attestation Clause
4. Conditions
5. Schedule
Cover Notes
A cover note is a document issued in advance of the policy. It is issued when the policy cannot for
some reason or the other, be issued straight away. Cover notes are issued when the negotiations
for insurance are in progress and it is necessary to provide cover on a provisional basis or when
the premises are being inspected for determining the actual rate applicable. Pending the
preparation of the policy, the cover note is issued as evidence of protection for a temporary
period of time and to prove that cover is in force. Here is a brief detail of cover.
Notes In Marine Insurance, marine cover notes are normally issued when details required for the issue
of policy such as name of the steamer, number of packages or exact value etc. are not known. In
Fire Insurance, the operative clause of a fire cover note is issued in consideration of the proposer
named in the schedule having proposed the effect of an insurance against fire for the period
mentioned, on the usual terms and conditions of the company’s policy. In Motor Vehicle Insurance,
motor cover notes are to be issued in the form prescribed by the Motor Tariff.
Certificate of Insurance
A certificate of car insurance may be in the form of an insurance identification card (such as the
one you are required to keep in your vehicle) or the document may actually be full sized form
that has been issued by the car insurance company at the request of the policy holder for a
specific purpose.
A certificate of car insurance may be requested by a bank or lender that financed the purchase of
a vehicle in some circumstances. For example, when financing a vehicle, the lender will usually
require that full coverage insurance be maintained on the vehicle until the loan has been
completely paid off. In addition, the lender will usually be required that it be named an additional
insured party on the policy so that they can be paid in the event the vehicle is totalled in an
accident.
If the lender ever has reason to suspect that you are not maintaining adequate insurance coverage,
the company may request a certificate of car insurance. Most of the time, if the lender requests a
certificate of car insurance, it will not accept the insurance ID card carried inside the vehicle and
will require a signed document from the agent or insurance company.
There are many situations when one or both companies involved in a business transaction or
relationship will require a certificate of liability insurance. For example, if you own a business
and need to lease a building or space from a landlord or rental management company, the renter
of the property may require that you supply them with a certificate of liability insurance. The
landlord of renter of the property may require this in order to be assured that they are protected
from liability in the event someone is injured while at your place of business.
Other times a certificate of liability insurance may be required when contractors or vendors
need to visit a client location and perform certain types of work. Many times the client organization
purchasing goods or services from the contractor or vendor will require a certificate of insurance.
This is due help protect the client organization in the event that the contractor vendor causes
damage or injury while on the premises of the client. It also helps to ensure that property of the
client is protected in the event it is damaged by the contractor vendor while working at the
client site.
For many types of construction jobs or other large projects, there is usually a project management
company or general contractor responsible for the overall completion of the project. Most the
time, companies responsible for the completion of the project will use contractors or vendors to Notes
perform certain aspects of the work.
Because most states require that many businesses maintain some sort of workers compensation
insurance for employees, general contractors or project management companies may require
certificates of workers compensation insurance from subcontractors and vendors working on
the project. They will require this in order to protect themselves from liability in the event a
subcontractor or vendor employee is injured while on the job.
Endorsements
It is the practice of insurers to issue policies is a standard form, covering certain perils and
excluding certain others. If it is intended, at the time of issuing the policy to modify the terms
and conditions of the policy, it is done by setting out the alteration in a memorandum which is
attached to the policy and forms part of it. The memorandum is called an endorsement.
Self Assessment
Let’s find out what exactly is meant by partial insurance. Partial insurance can refer to any type
of insurance that omits certain risks or only covers costs in specific circumstances. In more
common use, partial insurance refers to incomplete health insurance coverage. Partial insurance
in the field of health leaves patients unable to file claims for certain types of care despite having
coverage in other areas. Health care analysts and professionals discuss partial insurance along
with the uninsured when advocating health insurance policy changes.
Patients may have partial insurance for one of two reasons. The first reason is cost, as when a
given patient can only afford partial insurance, or was uninsured and qualifies for subsidized or
free insurance that only offers partial coverage. The other reason for partial insurance is because
a patient chooses to fracture risk with more than one insurance policy. Each policy offers partial
coverage, but together they provide more comprehensive coverage.
Example: In a country with a national health plan, a resident may choose to purchase
private partial health insurance to add coverage in one or more areas where public health
insurance is lacking.
Partial insurance has a number of effects throughout the health care field. For patients, it makes
certain types of care, or venues for care, more affordable than others.
Example: Patients who don’t have standard health insurance policies can still seek care
in emergency rooms, where government and health care provider subsidies may cover the cost
Notes of care, creating a form of de facto partial insurance. This means fewer uninsured patients have
reasons to seek insurance or see doctors regularly, leading to emergency room overcrowding
and late treatment for medical conditions.
Health care policymakers need to consider the impact of partial insurance. Hospitals and doctors’
offices make treatment decisions based in part on what types of insurance patients have, which
can conflict with the best medical practices. Federal health care reform legislation from 2010,
which goes into full effect in 2014, seeks to address partial insurance by making comprehensive
policies mandatory and more affordable.
Self Assessment
16. Health care analysts and professionals discuss partial insurance along with the
………………………………….. when advocating health insurance policy changes.
Case Study Future Generali insures Falguni Pathak’s Garba
MUMBAI: Future Generali has bagged the deal to insure dandiya queen Falguni Pathak’s
prestigious garba event at Ghatkopar this year. The nine-day festival of Navratri begins
Saturday, October 5.
This year Falguni’s Ta Thaiya group will perform at the Mangal Navratri 2013 at the police
parade grounds from October 5-13. The event is organised by Mangal Entertainment Pvt
Ltd.
Falguni’s event has been covered for cancellation due to various perils including terrorism
and non-appearance of artistes owing to accident or critical illness.
Future Generali has also insured the rival Ghatkopar Samaj’s Versatile Navratri 2013 to be
held at Somaiya Grounds in Ghatkopar east.
The company did not divulge details of total cover or premium paid but said that normally
event insurance rates range from 0.30% to 0.65% or more, depending upon location, type
of event and coverage required. Easwara Narayanan, chief operating officer, Future Generali
India, said, “Festivals like Ganesh Chaturthi and Navratri are assuming a grand scale
owing to large pandals and celebrity performances. The risk perspectives are too vast to
be ignored from an insurance viewpoint, and the organisers understand this as well.”
Future Generali offers insurance for films, television serials and live events across India.
Question
Examine the presence of elements of contract of insurance in the above mentioned case.
Source: http://articles.timesofindia.indiatimes.com/2013-10-05/india-business/42745604_1_falguni-
pathak-future-generali-india-garba
4.6 Summary
In an insurance contract, one party, the insured, pays a specified amount of money, called
a premium, to another party, the insurer. The insurer, in turn, agrees to compensate the
insured for specific future losses.
Life insurance is insurance of human life and is a long-term business while general insurance
is an annual business with some exceptions.
Various insurance policies cover a wide variety of approaches to share and transfer risks.
Liability insurance may cover a wide range of risks arising under various branches of
motor, marine and aviation insurances and also under the liability of employers and
public ownership of property, manufacturing and construction operations, the sale and
distribution of products and many other exposures.
When the prospect proposes to enter the contract of insurance, it is an offer and if there is
any alteration in the offer that would be a counter-offer.
A person is said to be of sound mind for the purpose of making a contract if at the time
when he makes it, he is capable of understanding it and of forming a rational judgment as
to its effect upon his interest.
The company’s printed proposal form is normally used for making an application for the
required insurance cover.
Policy forms, like proposal forms, vary within wide limits as between different classes of
insurance but they have certain features in common. The policy is a document which
provides evidence of the contact of insurance.
Cover notes are issued when the negotiations for insurance are in progress and it is
necessary to provide cover on a provisional basis or when the premises are being inspected
for determining the actual rate applicable.
A certificate of car insurance may be requested by a bank or lender that financed the
purchase of a vehicle in some circumstances.
Partial insurance in the field of health leaves patients unable to file claims for certain types
of care despite having coverage in other areas.
4.7 Keywords
1. Insurance 2. Insured
5. Life 6. Term
Misra, M.N. and Mishra, S.B. (2009), Insurance Principles and Practices, S. Chand
Publication.
Sahoo and Das (2009), Insurance Management: Text and Case, Himalaya Publication.
CONTENTS
Objectives
Introduction
5.7 Summary
5.8 Keywords
Objectives
Introduction
In this unit, we will cover various aspect of General Insurance such as Principles of Utmost Good
Faith material fact, Principle of Insurable Interest and Principle of Indemnity.
Notes General Insurance comprises insurance of property against fire, burglary etc., personal insurance
such as Accident and Health Insurance, and liability insurance which covers legal liabilities.
Suitable general Insurance covers are necessary for every family. It is important to protect one’s
property, which one might have acquired from one’s hard earned income. Losses created to
catastrophes such as the tsunami, earthquakes, cyclones etc. have left many homeless and penniless.
Such losses can be devastating but insurance could help mitigate them. Property can be covered,
so also the people against Personal Accident. A Health Insurance policy can provide financial
relief to a person undergoing medical treatment whether due to a disease or an injury.
In the next unit, you will study about the Insurance Act, 1938 such as various definitions contained
in it and the main provisions of the Act. It will also deal with registration of principal agents,
chief agents and special agents, regulation of employment of principal agents as well as renewal
of registration and capital requirements.
You need to know that both the parties to a commercial contract are by law required to observe
good faith. Let us say that you go to a shop to buy an electrical appliance. You simply will not
enter, pay and pick up any sample piece but will check two, three or even more pieces. You may
be even ask the shopkeeper to give a demonstration to ensure that it is in working condition and
also ask several questions to satisfy yourself about what you are buying. Then when you go
home you find it does not work or is not what you were looking for exactly so you decide to
return the item but the shopkeeper may well refuse to take it back saying that before purchasing
you had satisfied yourself; and he is possibly right.
The common law principle “Caveat Emptor” or let the buyer beware is applicable to commercial
contracts and the buyer must satisfy himself that the contract is good because he has no legal
redress later on if he has made a bad bargain. The seller cannot misrepresent the item he has sold
or deceive the buyer by giving wrong or misleading information but he is under no obligation
to disclose all the information to the buyer and only selective information in reply to the buyers
queries is required to be given. But in Insurance contracts the principles of “Uberrima fides”,
i.e. of Utmost Good Faith is observed and simple good faith is not enough. Why this difference
in Insurance contracts?
Firstly, in Insurance contracts the seller is the insurer and he has no knowledge about the
property to be insured. The proposer on the other hand knows or is supposed to know everything
about the property. The condition is reverse of ordinary commercial contracts and the seller is
entirely dependent upon the buyer to provide the information about the property and hence the
need for Utmost Good Faith on the part of the proposer. It may be said here that the insurer has
the option of getting the subject matter of Insurance examined before covering the risk. This is
true that he can conduct an examination in the case of a property being insured for fire risk or of
getting a medical examination done in the case of a health policy. But even then there will be
facts which only the insured can know e.g., the history of Insurance of the property whether it
has been refused earlier for Insurance by another company or whether it is also already insured
with another company and the previous claim experience. Similarly, a medical examination
may not reveal the previous history i.e. details of past illness, accidents etc. Therefore Insurance
contracts insist on the practice of Utmost Good Faith on the part of the Insured.
Appliances discount in fire policies or that Earthquake risk is not covered under the standard Notes
fire policy but can be covered on payment of additional premium. In the recent Earthquake
disaster in Gujarat, a number of insured failed to get any relief from Insurance Companies as
Earthquake risk was not covered.
Utmost Good Faith can be defined as “A positive duty to voluntarily disclose, accurately and fully all
facts material to the risk being proposed whether requested for or not”. In Insurance contracts Utmost Good
Faith means that “each party to the proposed contract is legally obliged to disclose to the other all information
which can influence the others decision to enter the contract”.
1. Each party is required to tell the other, the truth, the whole truth and nothing but the truth.
2. Unlike normal contract such an obligation is not limited to any questions asked.
3. Failure to reveal information even if not asked for gives the aggrieved party the right to
regard the contract as void.
How is this duty of Utmost Good Faith to be practiced? And what are the facts that the proposer
has to disclose? The answer to both the question is simply the proposer must disclose to the
insurer all material facts in respect of the subject matter of Insurance.
Material fact is every circumstance or information, which would influence the judgement of a
prudent insurer in assessing the risk.
Or
Those circumstances which influence the insurer decision to accept or refuse the risk or which
effect the fixing of the premium or the terms and conditions of the contract must be disclosed.
(i) Facts, which show that a risk represents a greater exposure than would be expected from
its nature e.g., the fact that a part of the building is being used for storage of inflammable
materials.
(ii) External factors that make the risk greater than normal e.g. the building is located next to
a warehouse storing explosive material.
(iii) Facts, which would make the amount of loss greater than that normally expected e.g. there
is no segregation of hazardous goods from non-hazardous goods in the storage facility.
(iv) History of Insurance (a) Details of previous losses and claims (b) if any other Insurance
Company has earlier declined to insure the property and the special condition imposed
by the other insurers; if any.
(vi) Full facts relating to the description of the subject matter of Insurance.
(a) In Fire Insurance: The construction of the building, the nature of its use, i.e. whether it is
of concrete or kucha having thatched roofing and whether it is being used for residential
purposes or as a godown, whether fire fighting equipment is available or not.
(b) In Motor Insurance: The type of vehicle, the purpose of its use, its age (Model), Cubic
capacity and the fact that the driver has a consistently bad driving record.
Notes (c) In Marine Insurance: Type of packing, mode of carriage, name of carrier, nature of goods,
the route.
(d) In Personal Accident Insurance: Age, height, weight, occupation, previous medical history
if it is likely to increase the choice of an accident, Bad habits such as drinking etc.
(e) Burglary Insurance: Nature of stock, value of stock, type of security precautions taken.
Details of previous losses are a material fact which is relevant to all policies.
1. Facts of Law: Everyone is deemed to know the law. Overloading of goods carrying
vehicles is legally banned. The transporter cannot take excuse that he was not aware of this
provision.
2. Facts which lessen the Risk: The existence of a good fire fighting system in the building.
3. Facts of Common Knowledge: The insurer is expected to know the areas of strife and areas
susceptible to riots and of the process followed in a particular trade or Industry.
4. Facts which could be reasonably discovered: For example, the previous history of claims
which the Insurer is supposed to have in his record.
5. Facts which the insurers’ representative fails to notice: In burglary and fire Insurance it is
often the practice of Insurance companies to depute surveyors to inspect the premises and
in case the surveyor fails to notice hazardous features and provided the details are not
withheld by the Insured or concealed by him them the Insured cannot be penalized.
6. Facts covered by policy condition: Warranties applied to Insurance policies i.e. there is a
warranty that a watchman be deployed during night hours then this circumstance need
not be disclosed.
The duty of disclosure remains in force throughout the entire negotiation stage and till the
contract is finalized. Once the contract is finalized, then the contract is subject to ordinary simple
good faith. However when an alteration is to be made in an existing contract then this duty of
full disclosure recovers in respect of the proposed alteration. The duty of disclosure also revives
at the time of renewal of contract since legally renewal is regarded as a fresh contract.
Example: A landlord at the time of proposal has disclosed that the building is rented out
and is being used as an office. If during the continuation of the policy the tenants vacate the
building and the landlord subsequently rents it out to a person using it as a godown then he is
required to disclose this fact to the Insurer as this is a change in material facts and effects the
risks.
Notes Please note that in long term Insurance Business, the Insurer is obliged to accept the
renewal premium if the Insured wishes to continue the contract and there is no duty of
disclosure operating at the time of renewal. Normally, Insurer arranges inspection on
each renewal.
You must remember that breaches of Utmost Good Faith occur in either of 2 ways:
(1) Misrepresentation, which again may be either innocent or intentional. If intentional then
they are fraudulent.
Misrepresentation
Innocent: This occurs when a person states a fact in the belief or expectation that it is right but it
turns out to be wrong. While taking out a Marine Insurance Policy the owner states that the ship
will leave on a specific date but in fact the ship leaves on a different date.
Intentional: Deliberate misrepresentation arises when the proposer intentionally distorts the
known information to defraud the insurer. The selfish objective is somehow to enter the contract
or to get a reduction in the premium e.g., If an applicant for motor Insurance stated that no one
under 18 would drive the vehicle when in fact his 17 years old son drives frequently. Such a
misrepresentation would be material as it would affect the decision of the insurer.
Non-Disclosure
Innocent: This arises when a person is not aware of the facts or when even though being aware
of fact does not appreciate its significance e.g. A proposer at the time of effecting the contract has
undetected cancer therefore does not disclose it, or A proposer had suffered from Rheumatic
fever in his childhood but he does not disclose this not knowing that people who have this are
susceptible to heart diseases at a later age.
Deliberate: This is done with a deliberate intention to defraud the insurer entering into a contract,
which he would not have done had he been aware of that fact.
A proposer for fire Insurance hides the fact knowingly by not disclosing that he has an outhouse
next to his building, which is used as a store for highly inflammable material.
How breaches are dealt with depends upon whether the breaches are:
(1) Innocent
(2) Deliberate
1. When Breach of Utmost Good Faith occurs the aggrieved party gets the right to avoid the
contract. The contract does not become automatically void and it must decide on the
course to be taken. The options available are on case-to-case basis like:
2. The contract becomes void from the very beginning if deliberate misrepresentation or
non-disclosure is resorted to with the intention of misleading the insurer to enter into a
contract.
Notes 3. To consider the contract void, the bereaved party must notify the offending party that
breach has been noticed and as per the conditions of the contract he is no longer governed
with the terms of the contract agreed upon in covering the risk. In case the breach is
discovered at the time of claim he will refuse to honour his promise and will not pay the
claim. This again occurs when there has been a deliberate breach.
4. When the breach is innocent but it is material to the fact then the insurer may impose a
penalty in the form of additional Premium.
5. Where the breach is found to be innocent and is not material the insurer can choose to
ignore the breach or waive off the breach.
Self Assessment
Remember, one of the essential ingredients of an Insurance contract is that the insured must
have an insurable interest in the subject matter of the contract. Insurance without insurable
interest would be a mere wager and as such unenforceable in the eyes of law.
The subject matter of the Insurance contract may be a property or an event that may create a
liability but it is not the property or the potential liability which is insured but it is the pecuniary
interest of the insured in that property or liability which is insured.
Example: The concept is the basis of the doctrine of insurable interest and was cleared in
the case of Castellain v/s Priston in 1883 as follows:
“What is it that is insured in a fire policy? Not the bricks and materials used in building the house but the
interest of the Insured in the subject matter of Insurance.”
The subject matter of the contract is the name given to the financial interest, which a person has
in the subject matter and it is this interest, which is insured.
“The legal right to insure arising out of a financial relationship recognized under the law between the
insured and the subject matter of Insurance.”
Example: The owner of a taxicab has insurable interest in the taxicab because he is
getting income from it. But, if he sells it, he will not have an insurable interest left in that taxicab.
From above example, we can conclude that, ownership plays a very crucial role in evaluating
insurable interest. Every person has an insurable interest in his own life. A merchant has insurable
interest in his business of trading. Similarly, a creditor has insurable interest in his debtor.
1. There must be some property, right, interest, life, limb or potential liability capable of
being insured.
2. Any of these above i.e. property, right, interest etc. must be the subject matter of Insurance. Notes
3. The insured must stand in a formal or legal relationship with the subject matter of the
Insurance. Whereby he benefits from its safety, well-being or freedom from liability and
would be adversely affected by its loss, damage existence of liability.
4. The relationship between the insured and the subject matter must be recognized by law.
You will be surprised to know that there are a number of ways by which Insurable Interest arises
or is restricted:
(a) By Common Law: Cases where the essential elements are automatically present can be
described as insurable interest having arisen by common law. Ownership of a building,
car etc., gives the owner the right to insure the property.
(b) By Contract: In some cases a person will agree to be liable for something which he would
not be ordinarily for. A lease deed for a house for example may make the tenant responsible
for the repair and maintenance of the building. Such a contract places the tenant in a
legally recognized relationship with the house or the potential liability and this gives
him the insurable interest.
(c) By Statute: Sometimes an Act of the Parliament may create an insurable interest by
granting some benefit or imposing a duty and at times removing a liability may restrict
the Insurable Interest.
Insurable Interest is applicable in the Insurance of property, life and liability.
In case of property Insurance, insurable interest arises out of ownership where the owner is the
insured but it can arise due to other situations & financial interests which give a person who is
not an owner, insurable interest in the property and some of the situations are listed below:
(i) Mortgagee and Mortgagers: The practice of Mortgage is common in the area of house &
vehicle purchase. The mortgagee is the lender normally a bank or a financial institution,
and the mortgager is the purchaser. Both have an insurable interest; the mortgager because
he is the owner and the mortgagee as a creditor with insurable interest limited to the
extent of the loan.
(ii) Bailee: Bailee is person legally holding the goods of another, may be for payment or other
reason. Motors garages and watch repairers have a responsibility to take care of the items
in their custody and this gives them an insurable interest even though he is not owner.
(iii) Trustees: They are legally responsible for the property under their charge and it is this
responsibility which gives rise to insurable interest.
(iv) Part Ownership: Even though a person may have only part interest in a property he can
insure the entire property. He shall be treated as a trustee or the co-owners; and in the
event of a claim he will hold the money received by him in excess of his financial interest
in trust for the others.
(v) Agents: When the principal has an insurable interest then his agent can insure the property.
(vi) Husband & Wife: Each has unlimited interest in each other’s life and hence they have an
insurable interest in each other’s property. These parties can insure each other’s lives as
they stand to lose in the event of death of any of them.
(vii) Creditor: Similarly a creditor may lose financially if a debtor dies before paying the loan
so the creditor gets an Insurable Interest in the life of the debtor to the extent of the loan
amount.
Notes (viii) Liability: In liability Insurance a person has insurable interest to the extent of any potential
liability which may be incurred due to damages and other costs. It is not possible to
foretell how much liability or how often a person may incur liability and in what form or
shape it arises. In this way Insurable Interest in Liability Insurance is different than Insurable
Interest in life and property – where it is possible to predetermine the extent of Insurable
Interest.
Therefore in liability assurance the insured is asked to choose the amount of sum insured as the
maximum figure that he estimates is ever likely to be required to settle the liability claims.
You need to know that this can happen in the following cases:
(i) In Life Insurance Insurable Interest must exist at the time of inception of Insurance and it
is not required at the time of claim.
(ii) In Marine Insurance Insurable Interest must exist at the time of loss/claim and it is not
required at the time of inception.
(iii) In Property and other Insurance Insurable Interest must exist at the time of inception as
well as at the time of loss/claims.
1. Insurable Interest of Insurers: Once the Insurers have accepted the liability they derive an
insurable interest, which arises from that liability thus they are free to insure a part or
whole of the risk with another insurer. This is done by reinsurance.
2. Legally Enforceable: The Insurable Interest must be legally enforceable. The mere
expectation that one may acquire insurable interest in the future is not sufficient to create
insurable interest.
4. Criminal Acts: A person cannot avail benefits from insurance to cover penalties because of
a criminal act but insurance to take care of civil consequences arising out of his criminal
act can be done. This is applicable in the case of motor Insurance where a driver found
guilty of an offence which is involved in an accident receives the claim for damage to his
own car and also liability incurred due to damage to another’s property but he shall not be
insured for the amount of penalty that was imposed for his offense.
5. Financial Value: Insurable interest must be capable of financial evaluation. In the case of
property and liability incurred it is easily evaluated but in life it is difficult to put a value
on the life of a person or his spouse and this depends on the amount of premium the
individual can bear. However in cases where lives of others are involved a value on life
can be placed i.e. creditor can put a value on the life of debtor restricted to the extent of the
loan.
Employers have an insurable interest in the lives of their employees because if the employee
dies there will be cost on training of the replacement and in the case of death of a key employee
there may be loss of income as well. The amount of insurable interest cannot be exactly determined
but it should be reasonable and proportionally related with salary of an employee; contribution
level of a key personal or equity contribution in case of partners.
Notes
Task Prepare a presentation on the salient features of the principles of insurable interest
of insurance.
Assignment of policies is possible but normally not without the permission of the Insurer
because it can mean a change in the underwriting consideration as the new policyholder may
not have the same insurable interest.
Fire and other Misc. policies are not freely assignable as the Insurer at the time of underwriting
has satisfied himself about the insured’s attitude or treatment of the subject matter and its loss
causing capability. This would however change in the case of an assignee and it is reasonable to
give the insurer a chance to consider the credentials of the new proposer. When the Insurer gives
his consent to the assignment of the policy a new contract is in fact being entered into and this is
called NOVATION.
Marine cargo policies are however freely assignable without the knowledge or the consent of
the Insurer. The reason being that the ownership of the goods insured frequently change when
the goods are still in transit and it is necessary that the benefit of the policy passes to the new
owner.
In some cases only the proceeds of the policy are assigned. There is normally no objection to
such assignments as the assured is still a party to the contract with the insurer and he has to
continue to comply with all the terms and conditions of the policy with the only difference
being that in event of a claim the insurer is directed to pay the amount to the Assignee.
Insurers protect themselves by taking a receipt from the person receiving the amount discharging
the Insurer from any further liability. This condition arises often in motor claims when bills of
repair are directly paid to the garage and not the owner of the vehicle. In these cases the garage
owners obtain a letter of satisfaction from the owner and submit his bills to the Insurer directly
for payment.
Self Assessment
3. The subject matter of the insurance contract may be a property or an event that may create
a …………………………..
You must learn what exactly is meant by indemnity. Well, indemnity according to the Cambridge
International Dictionary is “Protection against possible damage or loss” and the Collins
Thesaurus suggests the words “Guarantee”, “Protection”, “Security”, “Compensation”,
“Restitution” and “Reimbursement” amongst others as suitable substitute for the word
“Indemnity”. The words protection, security, compensation etc. are all suited to the subject of
Insurance but the dictionary meaning or the alternate words suggested do not convey the exact
meaning of Indemnity as applicable in Insurance Contracts.
In Insurance, the word indemnity is defined as “financial compensation sufficient to place the
insured in the same financial position after a loss as he enjoyed immediately before the loss
occurred.”
Notes Indemnity thus prevents the insured from recovering more than the amount of his pecuniary
loss. It is undesirable that an insured should make a profit out of an event like a fire or a motor
accident because if he was able to make a profit there might well be more fires and more vehicle
accidents.
Did u know? As in the case of Insurable Interest, the principle of indemnity also relies
heavily on the financial evaluation of the loss but in the case of life and disablement it is
not possible to be precise in terms of money.
Insurance may be for less than a complete indemnity but it may not be for more than it.
To illustrate let us take the example of a person who insures his car for ` 4 lakh and it meets with
an accident and is a total loss. It is not certain that he will get ` 4 lakh. He may have over valued
the car or may be the prices of cars have fallen since the policy was taken.
The Insurer will only pay an amount equal to the value of the car at the time of loss. If he finds
that a car of the same make and model is available in the market for ` 3 lakh then he is not liable
to pay more than this sum and payment of ` 3 lakh will indemnify the Insured.
Similarly in the case of partial loss if some part of the car needs to be replaced the Insurer will
not pay the full value of the new part. He shall assess how much the old part had run and after
deduction of a proportionate sum he shall pay the balance amount. An insured is not entitled to
new for old as otherwise he would be making a profit from the accident.
However there are two modern types of policy where there is a deviation from the application
of this principle. One is the agreed value policy where the insurer agrees at the outset that they
will accept the value of the insured property stated in the policy (sum insured) as the true value
and will indemnify the insured to this extent in case of total loss. Such policies are obtained on
valuable pieces of Art, Curious, Jewellery, Antiques, Vintage cars, etc.
The other type of policy where the principle of strict indemnity is not applied is the Reinstatement
policy issued in Fire Insurance. Here the Insured is required to insure the property for its current
replacement value and the Insurer agrees that in the event of a total loss he shall replace the
damaged property with a new one or shall pay for the replacement in full.
Other than these there are Life and Personal Accident policies where no financial evaluation can
be made. All other Insurance policies are subjected to the principle of strict Indemnity. In most
policy documents, the word indemnity may not be used but the courts follow this principle in
case of any dispute coming before them.
The Insurers normally provide indemnity in the following manner and the choice is entirely of
the insurer:
1. Cash Payment
2. Repairs
3. Replacement
4. Reinstatement
Cash Payment
In majority of the cases the claims will be settled by cash payment (through cheques) to the
assured. In liability claims the cheques are made directly in the name of the third party thus
avoiding the cumbersome process of the Insurer first paying the Insured and he in turn paying Notes
to the third party.
Repair
This is a method of Indemnity used frequently by insurer to settle claims. Motor Insurance is the
best example of this where garages are authorized to carry out the repairs of damaged vehicles.
In some countries Insurance companies even own garages and Insurance companies spend a lot
on Research on motor repair to arrive at better methods of repair to bring down the costs.
Replacement
This method of Indemnity is normally not preferred by Insurance companies and is mostly used
in glass Insurance where the insurers get the glass replaced by firms with whom they have
arrangements and because of the volume of business they get considerable discounts. In some
cases of jewellery loss, this system is used especially when there is no agreement on the true
value of the lost item.
Reinstatement
This method of Indemnity applies to Property Insurance where an insurer undertakes to restore
the building or the machinery damaged substantially to the same condition as before the loss.
Sometimes the policy specifically gives the right to the insurer to pay money instead of restoration
of building or machinery.
Reinstatement as a method of Indemnity is rarely used because of its inherent difficulties e.g.,
if the property after restoration fails to meet the specifications of the original in any material
way or performance level then the Insurer will be liable to pay damages. Secondly, the
expenditure involved in restoration may be much more than the sum Insured as once they have
agreed to reinstate they have to do so irrespective of the cost.
1. The maximum amount recoverable under any policy is the sum insured, which is mentioned
on the policy. The amount is not the agreed value of the property (except in Valued
policies) nor is it the amount, which will be paid automatically on occurrence of loss.
What will be paid is the actual loss or sum insured whichever is less.
The application of this principle makes the insured his own Insurer to the extent of under-
insurance i.e. the pro-rata difference between the Actual Value and the sum insured.
The amount of loss will be shared between the Insurer and the insured in the proportion of sum
insured and the amount underinsured. The formula applicable for arriving at the amount to be
paid by the Insurance Co. is:
Notes
Example: Mr Sudhir Kumar has insured his house for ` 5 lakh and suffers a loss of ` 1
lakh due to fire. At the time of loss the surveyor finds that the actual market value of the house
is ` 10 lakh. In this case applying the above formula the claim will be as under:
Loss = 1 lakh
Claim = ` 50,000/-
Self Assessment
Subrogation means substituting one creditor for another. Principle of Subrogation is an extension
and another corollary of the principle of indemnity. It also applies to all contracts of indemnity.
It has already been established that the purpose of Indemnity is to ensure that the Insured does
not make a profit or gain in any way as a consequence of an accident. He is placed in the same
financial position, which he had occupied immediately before the loss occurred.
As an off shoot of the above it is also fair that the insurer having indemnified the insured for
damage caused by another (A Third Party) should have the right to recover from that party the
amount of damages or part of the amount he has paid as indemnity.
This right to recover damages usually lies with the bereaved or injured party but the law
recognises that if another has already paid the bereaved or injured party then the person who
has paid the compensation has the right to recover damages.
In case the insured after having received indemnity also recovers losses from another then he
shall be in a position of gain which is not correct and this amount recovered from another shall
be held in trust for the insurer who have already given indemnity. Subrogation may be defined
as the transfer of legal rights of the insured to recover, to the Insurer.
(i) Tort
(ii) Contract
(iii) Statute
Tort: When an insured has suffered a loss due to a negligent act of another then the Insurer
having indemnified the loss is entitled to recover the amount of indemnity paid from the
wrongdoer.
The Insured has a right in Tort to recover the damages from the individuals involved. The Notes
Insurers assume these rights and take action in the name of the insured and take his permission
before starting legal proceedings.
Another reason for seeking permission of the insured is that the Insured may be having another
claim which was not insured arising from the same incident which he may wish to include
because the law allows one to sue a person only once for any single event.
Contract: This can arise when a person has a contractual right to compensation regardless of a
fault then the Insurer will assume the benefits of this right.
Statute: Where the Act or Law permits, the insurer can recover the damages from Government
agencies like the Risk (Damage) Act 1886 (UK) gives the right to insurers to recover damages
from the District Police Authorities in respect of the property damaged in Riots which has been
indemnified by them.
Subject matter of Insurance: When the Insured has been indemnified and the property treated as
lost he cannot claim salvage as this would give him more than indemnity. Therefore, when
insurers sell the salvage as in the case of damaged cars, it can be said that they are exercising
their right of subrogation.
Subrogation – When?
According to common law the right of subrogation arises once the Insurers have admitted the
claim and paid it. This can create problems for the Insurers as delay in taking action could at
times hamper their chance of recovering the damages from the wrongdoer or it could be adversely
affected due to any action taken by the Insured. To safeguard their rights and to ensure that they
are in control of the situation from the beginning Insurers place a condition in the policy giving
themselves subrogation rights before the claim is paid. The limitation is that they cannot recover
from the third party unless they have indemnified the insured but this express condition allows
the insurer to hold the third party liable pending indemnity being granted.
!
Caution This principle is applicable only when the damaged property has any value after
the event causing the damage. The insurer can benefit out of subrogation rights only to the
extent of the amount he has paid to the insured as compensation.
Many individuals having received indemnity from the Insurer lose interest in pursuing the
recovery rights they may have. Subrogation ensures that the negligent do not get away scot free
because there is Insurance. The rights which subrogation gives to the Insurers are the rights of
the Insured and it places certain obligations on the Insured to assist the Insurers in enforcing
their claims and not to do anything which would harm the Insurers chances to recover losses.
Self Assessment
8. The Insured has a right in ……………………………… to recover the damages from the
individuals involved.
You must remember that contribution is the second corollary of Indemnity. An individual may
have more than one policy on the same property and in case there was a loss and he were to
claim from all the Insurers then he would be obviously making a profit out of the loss which is
against the principle of Indemnity. To prevent such a situation the principle of contribution has
been evolved under common law.
Contribution may be defined as the “right of Insurers who have paid a loss to recover a
proportionate amount from other Insurers who are also liable for the same loss”. The common
law allows the insured to recover his full loss within the sum insured from any of the insurers.
Condition of Contribution will only arise if all the following conditions are met:
3. The policies must cover a common peril which is the cause of loss
It is not necessary that the policies be identical to one another. What is important is that there
should be an overlap between policies, i.e. the subject matter should be common and the peril
causing loss should be common and covered by both.
As said earlier common law gives the right to the insured to recover the loss from any one
insurer who will then have to affect proportionate recoveries from other insurers, who were
also liable to pay the loss. To avoid this, the insurers modify the common law condition of
contribution by inserting a clause in the policy that in the event of a loss they shall be liable to
pay only their “Rate-able proportion” of the loss. It means that they will pay only their share
and if the Insured wants full indemnity he should lodge a claim with the other Insurers also.
Rateable Proportion
The accepted way to interpret the term Rate-able Proportion is exhibited. First being that the
Insurers should pay in the proportion to the sum insured.
Example:
Sum Insured Policy A = 10,000/-
Total = 60,000/-
In case of a claim of ` .6000/- the three insurers would be liable to pay in the proportion 1:2:3
i.e. ‘A’ pays ` .1000/- ‘B’ pays ` .2000/- and ‘C’ pays ` . 3000/-.
However, the drawback of this simplistic method is that the terms and conditions of the policies
may be different and it would not be prudent to ignore these terms and conditions.
Example: The condition of average may apply to one or more policies or there may be
an excess clause in one policy which may affect their share of contribution to the loss.
It would therefore be correct to assess the loss as per the terms and conditions of the individual Notes
policy and pay the claims accordingly. If by following this method the total sum of the liability
of the Insurers is more than the claim amount then the Insurers shall pay in proportion to the
amount of liability of each.
Self Assessment
9. The common …………………….. allows the insured to recover his full loss within the sum
insured from any of the insurers.
You must note that there are three types of perils related to a claim under an Insurance policy:
1. Insured Perils: These are the perils mentioned in the policy as being insured e.g. Fire,
lightening, storm etc. in the case of a fire policy
2. Excepted Perils: These are the perils mentioned in the policy as being excepted perils or
excluded perils e.g. Riot strike, flood etc. which may have been excluded and discount in
premium availed.
3. Uninsured Perils: Those not mentioned in the policy at all either in Insured or excepted
perils e.g. snow, smoke or water as perils may not be mentioned in the policy. Insurers are
liable to pay claims arising out of losses caused by Insured Perils and not those losses
caused by excepted or Uninsured perils.
Example: If stocks are burnt then the cause of loss is fire which is an insured peril under
a fire policy and claim is payable. If the stocks are stolen, the loss would not be payable as
burglary is not an Insured peril covered in fire policy. Burglary policy is needed to take care of
‘theft’.
It is therefore important to identify the cause of loss and to see if it is an Insured peril or not
before admitting a claim.
Remember, if the loss is brought about by only one event then there is no problem in settlement
of liability but more often than not the loss is a result of two or more causes acting together or
in tandem i.e. one after another. In such cases it is necessary to choose the most important, most
effective and the most powerful cause which has brought about the loss. This cause is termed the
Proximate Cause and all other causes being considered as “remote”. The proximate cause has to
be an insured peril for the claim to be payable.
The following illustration may help in distinguishing between the proximate cause and the
remote cause:
(i) “A person was injured in an accident and was unable to walk and while lying on the
ground he contracted a cold which developed into pneumonia and died as result of this.
The court ruled that the proximate cause of death was the accident and Pneumonia (which
was not covered) was a remote cause and hence claim was payable under the Personal
Accident Policy.”
Notes (ii) “A person injured in an accident was taken to a hospital where he contracted an infection
and died as a result of this infection. Here the court ruled that infection was the proximate
cause of death and the accident was a remote cause and hence no claim was payable under
the Personal Accident Policy.”
Let’s find out the meaning of proximate cause. The doctrine of proximate cause is based on the
principle of cause and effect, which states that having proved the effect and traced the cause it is
not necessary to go any further i.e. cause of cause. The law provided the rule “Causa proxmia
non remota spectatur”, which means the immediate, and not the remote cause should be taken
into consideration.
Therefore, the proximate cause should be the immediate cause. Immediate does not mean the
nearest to the loss in point of time but the one most effective or efficient. Thus if there are a
number of causes and the proximate cause has to be chosen the choice should be of the most
predominant and efficient cause i.e. the cause which effectively caused the result.
Proximate cause has been defined as “The active efficient cause that sets in motion a train of
events which bring about a result without the intervention of any force started and working
actively from a new and independent source”.
It is important to note that in Insurance Proximate has got nothing to do with time even though
the Dictionary defines Proximity as ‘The state of being near in time or space’ (period or physical)
and the Thesaurus given the alternate words as “adjacency of” “closeness”, “nearness” “vicinity”
etc. But in Insurance Proximate cause is that which is Proximate in efficiency. It is not the latest
but the direct, dominant, operative and efficient cause.
(ii) A series or chain of events one following and resulting from the other causing the loss,
(iii) A series or chain of events which is broken by a new event independently from a different
source causing the loss – Broken sequence, and
(iv) A contribution of two or more events occurring simultaneously and resulting in loss.
1. In the case of a single cause being the cause of loss then if that peril is covered the
claim is payable and if not covered claim is not payable.
2. Loss due to a series or chain of events. This can be illustrated by the following
example event.
(c) Because of the concussion he strayed around not aware where he was going,
It is clear that the above is a chain of events one leading to the other. The proximate
cause would be accident (Disease – not covered) and hence the claim would be
payable. Irrespective of the fact that subsequent causes are covered or not if it is
established that the event starting the chain is a covered peril, then claim is payable.
However if reverse were the case and the chain was started by an excepted or Notes
excluded peril then the claim would not be payable.
Example: A person suffers a stroke and falls down the steps resulting in his death. He
will not be entitled to any claim under his personal accident policy as the chain was started by
a stroke which is an excepted peril.
3. In case of the broken sequence or interrupted chain of events if the chain of events is
started by an Insured peril but interrupted by an excepted or excluded peril then the
claim is paid after deducting the damage caused by the excluded peril. For example,
the burglars enter the house and leave the gas stove on leading to a fire and the
house is damaged in the fire. The “burglary Insurance” will only pay for the loss due
to theft but exclude loss due to fire, which is accepted peril under the burglary
policy.
In case the sequence of events started by an excluded peril is broken by an Insured
peril, as a new and independent cause then there is a valid claim for even the
damage caused by exempted peril. The burglars enter the house and after carrying
out thefts put the house on fire. The fire policy will pay for the damages due to theft
as well (which is an excluded peril).
4. In the case of loss due to concurrent causes or two or more causes occurring
simultaneously then all the causes will have to be Insured perils only then the claim
would be payable but even if one of the causes is an excluded peril the claim will not
be payable.
Example: A house collapses due to an earthquake, which results in fire. Under the fire
policy, earthquake is not a covered risk, hence the claim will not be payable.
To really understand the complexities of proximate cause and its proper identification
one must go through the case studies and a few are being given hereunder.
Caselet Cold Storage
I
n an incident where stocks of potatoes kept in a cold storage got damaged due to
leakage of ammonia gas. The stock was insured against contamination/Deterioration/
putrefaction due to rise in temperature in the refrigeration chamber caused by any
loss or damage due to an accident. The Insurance Company did not pay the claim saying
that the leakage of gas was not accidental and hence the risk was not covered. The aggrieved
approached the consumer forum which held that the leakage of gas was not foreseen or
premeditated or anticipated and loosening of the nuts and bolts of the flanges. The
consequential escape of gas was within the meaning of the word accident and hence
ordered the Insurance Co. to pay the claim.
Self Assessment
12. The “………………………… insurance” will only pay for the loss due to theft but exclude
loss due to fire, which is accepted peril under the burglary policy.
Notes
D
uring a gall bladder surgery, Mohinder Kaur developed ventricular tachycardia,
followed by ventricular fibrillation. She suffered cardiac dysrhythmia and went
into coma due to medical negligence, becoming bedridden at the age of 45. A case
was filed against the surgeon, the anaesthetist and the hospital. The insurance company
was a party to the proceedings. The District Forum awarded a compensation of ` 2 lakh,
payable by the insurance company on behalf of the doctors under the professional indemnity
policy. This was challenged in appeal before the State Commission, which upheld the
Forum’s order. The doctors did not continue further litigation, but the insurance company
filed a revision petition before the National Commission.
Observing that it was incumbent on the insurance company to indemnify doctors under
the professional indemnity policy by paying the amount awarded by the consumer fora,
the commission stated the challenging of the order by the insurance company without
rhyme or reason is neither proper nor desirable. The commission expressed deep anguish
that such petitions were being filed. It observed that such cases are not meant to be fodder
for the legal department and the insurance company cannot go on a spree in filing such
petitions. The commission stated it was restraining itself this time, but warned that if such
petitions are filed in future, heavy cost would be imposed. The agony of a consumer must
end at some stage. It is the duty of the insurance company to see that frivolous cases were
not filed so as to clog the wheels of justice, which result in wastage of time. While dismissing
the revision petition, the commission directed the order be sent to the chairman-cum-
managing directors of all insurance companies. [New India Assurance Co Ltd v/s Hardip
Singh & Others – II (2003) CPJ 103 (NC)]
Question
Write down the case facts in your own words.
Source: http://www.business-standard.com/article/pf/case-studies-on-insurance-claims-111050500
049_1.html
5.7 Summary
The main objective of every insurance contract is to give financial security and protection
to the insured from any future uncertainties. Insured must never ever try to misuse this
safe financial cover.
Seeking profit opportunities by reporting false occurrences violates the terms and
conditions of an insurance contract.
An insurer must always investigate any doubtable insurance claims. It is also a duty of the
insurer to accept and approve all genuine insurance claims made, as early as possible
without any further delays and annoying hindrances.
Principle of Utmost Good Faith is a very basic and first primary principle of insurance.
The person getting insured must willingly disclose and surrender to the insurer his complete
true information regarding the subject matter of insurance.
The Principle of Proximate Cause states that to find out whether the insurer is liable for
the loss or not, the proximate (closest) and not the remote (farthest) must be looked into.
5.8 Keywords
Principle of Insurable Interest: The principle of insurable interest states that the person getting
insured must have insurable interest in the object of insurance.
Principle of Proximate Cause: It means when a loss is caused by more than one causes, the
proximate or the nearest or the closest cause should be taken into consideration to decide the
liability of the insurer.
Principle of Utmost Good Faith: According to this principle, the insurance contract must be
signed by both parties in an absolute good faith or belief or trust.
5. Explain the relationship between the doctrine of indemnity and the principle of insurable
interest.
10. Explain the presence of insurable interest in various general insurance contracts.
3. Liability 4. Bailee
5. Insured 6. Reinstatement
7. Creditor 8. Tort
Misra, M.N. and Mishra, S.B. (2009), Insurance Principles and Practices, S. Chand
Publication.
Sahoo and Das (2009), Insurance Management: Text and Case, Himalaya Publication.
http://www.nios.ac.in/media/documents/VocInsServices/m2—f5.pdf
CONTENTS
Objectives
Introduction
6.1 Definitions
6.2.3 Deposits
6.2.4 Audit
6.7 Summary
6.8 Keywords
Objectives
Describe the registration of principal agents, chief agents and special agents
Introduction
In the previous unit, you have studied about the various principles of insurance such as principle
of utmost good faith, principle of insurable interest, principle of indemnity, principle of
contribution, principle of subrogation and principle of causa proxima (nearest cause).
Notes In this unit, we will study about the Insurance Act 1938.The insurance sector went through a full
circle of phases from being unregulated to completely regulate and then currently being partly
deregulated. It is governed by a number of acts. The Insurance Act of 1938 was the first legislation
governing all forms of insurance to provide strict state control over insurance business. Life
insurance in India was completely nationalized on January 19, 1956, through the Life Insurance
Corporation Act. All 245 insurance companies operating then in the country were merged into
one entity, the Life Insurance Corporation of India.
In the next unit, you will study about the History and overview of IRDA Act. You will also read
about the salient features of IRDA act. The unit will also summarize the main provisions of
IRDA act.
6.1 Definitions
Following section will give you an insight on the various definitions mentioned under the
Insurance Act, 1938:
(3) It shall come into force on such date as the Central Government may, by Notification in the
Official Gazette, appoint in this behalf.
Definitions:
(1) “Authority” means the Insurance Regulatory and Development Authority established under
sub-section (1) of section 3 of the Insurance Regulatory and Development Authority Act, 1999;
(2) “Policy-holder” includes a person to whom the whole of the interest of the policy-holder in
the policy is assigned once and for all, but does not include an assignee thereof whose interest in
the policy is infeasible or is for the time being subject to any condition;
(i) Government securities and other securities charged on the revenue of the Central
Government or of the Government of a State or guaranteed fully as regards principal and
interest by the Central Government or the Government of any State;
(ii) Debentures or other securities for money issued under the authority of any Central Act or
Act of a State Legislature by or on behalf of a port trust or municipal corporation or city
improvement trust in any Presidency-town;
(iii) Shares of a corporation established by law and guaranteed fully by the Central Government
or the Government of a State as to the repayment of the principal and the payment of the
dividend;
(iv) Securities issued or guaranteed fully as regards principal and interest by the Government
of any Part B State and specified as approved securities for the purposes of this Act by the
Central Government by notification in the Official Gazette;
(4)”Auditor” means a person qualified under the Chartered Accountants Act, 1949 (38 of 1949),
to act as an auditor of companies;
(4A) “Banking Company” and “Company” shall have the meanings respectively assigned Notes
in them in clauses (c) and (d) of sub-section (1) of Section 5 of the Banking Companies Act, 1949
(10 of 1949);
(5A) “Chief Agent” means a person who, not being a salaried employee of an insurer, in
consideration of any commission–
(i) Performs any administrative and organizing functions for the insurer, and
(ii) Procures life insurance business for the insurer by employing or causing to be employed
insurance agents on behalf of the insurer;
(5B) “Controller of Insurance” means the officer appointed by the Central Government under
section 2B to exercise all the powers, discharge the functions and performs the duties of the
Authority under this Act or the Insurance Corporation Act, 1956 (31 of 1956) or the General
Insurance Business (Nationalization) Act, 1972 (57 of 1972) or the Insurance Regulatory and
Development Authority Act, 1999;
(6) “Court” means the principal Civil Court of original jurisdiction in a district and includes the
High Court in exercise of its ordinary original civil jurisdiction;
(6A) “Fire insurance business” means the business of effecting, otherwise than incidentally to
some other class of insurance business, contracts of insurance against loss by or incidental to fire
or other occurrence customarily included among the risks insured against in fire insurance
Policies;
(6B) “General insurance business” means fire, marine or miscellaneous insurance business,
whether carried on singly or in combination with one or more of them;
(7) “Government security” means a Government security as defined in the Public Debt Act, 1944
(18 of 1944);
(a) Which is formed and registered under the Companies Act, 1956 (1 of 1956);
(b) In which the aggregate holdings of equity shares by a foreign company, either by itself or
through its subsidiary companies or its nominees, do not exceed twenty-six per cent paid-
up equity capital of such Indian insurance company;
(c) Whose sole purpose is to carry on life insurance business or general insurance business or
re-insurance business;
(8) “Insurance Company” means any insurer being a company, association or partnership which
may be wound up under the Indian Companies Act, 1913 (7 of 1913), or to which the Indian
Partnership Act, 1932 (9 of 1932), applies;
Notes (ii) Has his or its principal place of business or is domiciled in India, or
(b) Anybody corporate [not being a person specified in sub-clause (c) of this clause] carrying
on the business of insurance, which is a body corporate incorporated under any law for the
time being in force in India; or stands to any such body corporate in the relation of a
subsidiary company within the meaning of the Indian Companies Act, 1913 (7 of 1913), as
defined by sub-section (2) of section 2 of that Act, and
(c) Any person who in India has a standing contract with underwriters who are members of
the Society of Lloyd’s whereby such person is authorized within the terms of such contract
to issue protection notes, cover notes, or other documents granting insurance cover to
others on behalf of the underwriters.
But does not include a principal agent’ chief agent, special agent’ or an insurance agent or a
provident society as defined in Part III;
(10) “Insurance Agent” means an insurance agent licensed under Sec. 42 who receives agrees to
receive payment by way of commission or other remuneration in consideration of his soliciting
or procuring insurance business including business relating to the continuance, renewal or
revival of policies of insurance;
(10A) “Investment Company” means a company whose principal business is the acquisition of
shares, stocks debentures or other securities;
(10B) “Intermediary or Insurance Intermediary” shall have the meaning assigned to it in clause
(f) of sub-section (1) of section 2 of the Insurance Regulatory and Development Authority Act,
1999 (41 of 1999);
(11) “Life Insurance Business” means the business of effecting contracts of insurance upon human
life, including any contract whereby the payment of money is assured on death (except death by
accident only) or the happening of any;
(12) “Manager” and “Officer” have the meanings assigned to those expressions in clauses (9) and
(11), respectively of Section 2 of the Indian Companies Act, 1913 (7 of 1913);
(13) “Managing Agent” means a person, firm or company entitled to the management of the
whole affairs of a company by virtue of an agreement with the company, and under the control
and direction of the directors except to the extent, if any, otherwise provided for in the agreement,
and includes any person, firm or company occupying such position by whatever name called.
Notes If a person occupying the position of managing agent calls himself manager or
managing director, he shall nevertheless be regarded as managing agent for the purposes
of Sec. 32 of this Act.
(13A) “Marine Insurance Business” means the business of effecting contracts of insurance upon
vessels of any description, including cargoes, freights and other interests which may be legally
insured, in or in relation to such vessels, cargoes and freights, goods, wares, merchandise and
property of whatever description insured for any transit, by land or water, or both, and whether
or not including warehouse risks or similar risks in addition or as incidental to such transit, and
includes any other risks customarily included among the risks insured against in marine insurance
policies;
Notes
Task Prepare a collage from definitions under the Insurance Act, 1938.
(13B) “Miscellaneous Insurance Business” means the business of effecting contracts of insurance
which is not principally or wholly of any kind or kinds included in clauses (6A), (11) and (13A);
(15) “Principal Agent” means a person who, not being a salaried employee of an insurer, in
consideration of any commission,—
(i) Performs any administrative and organizing functions for the insurer; and
(ii) Procures general insurance business whether wholly or in part by employing or causing
to be employed insurance agents on behalf of the insurer.
(16) “Private company” and “public company” have the meanings respectively assigned to
them in clauses (13) and (13-A) of Sec. 2 of the Indian Companies Act, 1913 (7 of 1913);
(17) “Special agent” means a person who, not being a salaried employee of an insurer, in
consideration of any commission, procures life insurance business for the insurer whether
wholly or in part by employing or causing to be employed insurance agents on behalf of the
insurer, but does not include a chief agent.
Caselet Government keen to Push Insurance Bill in
Winter Session
K
een to push insurance sector reforms, the UPA government is contemplating a
proposal under which the FDI cap in insurance sector would be raised from 26 per
cent to 49 per cent without commensurate increase in voting rights.
According to sources, the government is also looking at the possibility of allowing 23 per
cent FII investment, over and above the existing FDI ceiling of 26 per cent in the sector.
These permutations and combinations, they said, are being worked out to elicit support of
the principal opposition party BJP, which is not opposed to the insurance sector reforms
but has reservations about hiking the FDI limit.
The Bill seeking to raise FDI in insurance sector to 49 per cent has been pending in Rajya
Sabha since 2008. The Standing Committee, to which it was referred earlier, has already
given its report to the Parliament.
The ruling UPA is keen to pursue the insurance sector reforms and the Cabinet had in
October 2012 approved the proposal to raise Foreign Direct Investment (FDI) cap to 49 per
cent.
Finance Minister P Chidambaram had earlier met main opposition leaders on the issue,
but no compromise formula was worked out.
Contd...
Notes The Bill could not be taken up in the Rajya Sabha as the ruling party does not enjoy a
majority in the Upper House. It needs BJP’s support for pushing the insurance sector
reforms.
Private sector insurance companies are demanding a hike in the sectoral FDI cap as they
need capital from their foreign partners to expand business.
At present, there are over 20 private sector life and non-life insurance companies each,
besides state-owned LIC, GIC and four general insurance companies.
The insurance industry was opened up for private sector in 2000 after the enactment of the
Insurance Regulatory and Development Authority Act, 1999 (IRDA Act, 1999).
This Act permitted foreign shareholding in insurance companies to the extent of 26 per
cent with an aim to provide better insurance coverage and to augment the flow of long-
term resources for financing infrastructure.
Source: http://articles.economictimes.indiatimes.com/2013-10-27/news/43432791_1_insurance-sector-
development-authority-act-insurance-bill
Self Assessment
Following are the main provisions of the Insurance Act, 1938 which you need to know:
(1) If at any time, the Authority is superseded under sub-section (1) of section 19 of the
Insurance Regulatory and Development Authority Act, 1999, the Central Government
may, by notification in the Official Gazette, appoint a person to be the Controller of
Insurance till such time the Authority is reconstituted under sub-section (3) of section 19 of
that Act.
(2) In making any appointment under this section, the Central Government shall have due
regard to the following considerations, namely, whether the person to be appointed has
had experience in industrial, commercial or insurance matter and whether such person
has actuarial qualifications.
Remember, no insurer carrying on the business of life insurance, general insurance or re-insurance
in India on or after the commencement of the Insurance Regulatory and Development Authority
Act, 1999, shall be registered unless he has:
(a) A paid-up equity capital of rupees one hundred crore, in case of a person carrying on the
business of life insurance or general insurance; or
(b) A paid-up equity capital of rupees two hundred crore, in case of a person carrying on
exclusively the business as a reinsurer:
Provided that in determining the paid-up equity capital specified under clause (i) or clause (ii), Notes
the deposit to be made under section 7 and any preliminary expenses incurred in the formation
and registration of the company shall be excluded:
Provided further that an insurer carrying on business of life insurance, general insurance or re-
insurance in India before the commencement of the Insurance Regulatory and Development
Authority Act, 1999 and who is required to be registered under this Act, shall have a paid-up
equity capital in accordance with clause (i) and clause (ii), as the case may be, within six months
of the commencement of that Act.
6.2.3 Deposits
Let’s take a look at deposits. Every insurer shall, in respect of the insurance business carried on
by him in India, deposit and keep deposited with the Reserve Bank of India in one of the offices
in India of the Bank for and on behalf of the Central Government the amount hereafter specified,
either in cash or in approved securities estimated at the market value of the securities on the day
of deposit, or partly in cash and partly in approved securities so estimated:
(a) In the case of life insurance business, a sum equivalent to one per cent of his total gross
premium written direct in India in any financial year commencing after the 31st day of
March, 2000, not exceeding rupees ten crore;
(b) In the case of general insurance business, a sum equivalent to three per cent of his total
gross premium written in India, in any financial year commencing after the 31st day of
March, 2000, not exceeding rupees ten crore;
(c) In the case of re-insurance business, a sum of rupees twenty crore:
Provided that, where the business done or to be done is marine insurance only and relates
exclusively to country craft or its cargo or both, the amount to be deposited under this sub-
section shall be one hundred thousand rupees only:
Provided further that in respect of an insurer not having a share capital and carrying on only
such insurance business as in the opinion of the Central Government is not carried on ordinarily
by insurers under separate policies, the Central Government may, by notification under Official
Gazette, order that the provisions of this sub-section shall apply to such insurer with the
modification that instead of sum of rupees twenty lakhs or rupees ten lakhs, as the case may be,
the deposit to be made by such insurer shall be such amount, being not less than one hundred
and fifty thousand rupees, as may be specified in the said order.
6.2.4 Audit
You must understand that the balance sheet, profit and loss account, revenue account and profit
and loss appropriation account of every insurer, in the case of an insurer specified in sub-clause
(a)(ii) or sub-clause (b) of clause (9) of section 2 in respect of all insurance business transacted by
him, and in the case of any other insurer in respect of the insurance business transacted by him
in India, shall, unless they are subject to audit under the Indian Companies Act, 1913 (7 of 1913),
be audited annually by an auditor, and the auditor shall in the audit of all such accounts have the
powers of, exercise the functions vested in, and discharge the duties and be subject to the liabilities
and penalties imposed on, auditors of companies by section 145 of the Indian Companies Act,
1913.
Notes This Act does not to apply to preparation of accounts, etc., for periods prior to this
Act coming into force.
Notes Nothing in this Act shall apply to the preparation of accounts by an insurer and the audit and
submission thereof in respect of any accounting year which has expired prior to the
commencement of this Act, and notwithstanding the other provisions of this Act, such accounts
shall be prepared, audited and submitted in accordance with the law in force immediately
before the commencement of this Act.
(1) Every insurer shall invest and at all times keep invested assets equivalent to not less than the
sum of–
(a) The amount of his liabilities to holders of life insurance policies in India on account of
matured claims, and
(b) The amount required to meet the liability on policies of life insurance maturing for
payment in India, less–
(i) The amount of premiums which have fallen due to the insurer on such policies but
have not been paid and the days of grace for payment of which have not expired, and
(ii) Any amount due to the insurer for loans granted on and within the surrender values
of policies of life insurance maturing for payment in India issued by him or by an
insurer whose business he has acquired and in respect of which he has assumed
liability, in the manner following, namely, twenty-five per cent of the said sum in
Government securities, a further sum equal to not less than twenty-five per cent of
the said sum in Government securities or other approved securities and the balance
in any of the approved investments specified in sub-section (1) of section 27A or,
subject to the limitations, conditions and restrictions specified in sub-section (2) of
that section, in any over investment.
(a) The amount of any deposit made under section 7 or section 98 by the insurer in respect of
his life insurance business shall be deemed to be assets invested or kept invested
Government securities;
(b) The securities of, or guaranteed as to principal and interest by, the Government of the
United Kingdom shall be regarded as approved securities other than Government securities
for a period of four years from the commencement of the Insurance (Amendment) Act,
1950 (47 of 1950), in the manner and to the extent hereinafter specified, namely:
(i) During the first year, to the extent of twenty-five per cent in value of the sum
referred to in sub-section (1);
(ii) During the second year, to the extent of eighteen and three fourths per cent in value
of the said sum;
(iii) During the third year, to the extent of twelve and a half per cent in value of the said
sum; and
(iv) During the fourth year, to the extent of six and a quarter per cent in value of the said
sum:
Provided that, if the Authority so directs in any case, the securities specified in clause (b) shall be
regarded as approved securities other than Government securities for a longer period than four
years, but not exceeding six years in all and the manner in which and the extent to which the
securities shall be so regarded shall be as specified in the direction;
(c) Any prescribed assets shall, subject to such conditions, if any, as may be prescribed, be Notes
deemed to be assets invested or kept invested in approved investments specified in sub-section
(1) of section 27A.
(3) In computing the assets referred to in sub-section (1),–
(a) Any investment made with reference to any currency other than the Indian rupee which is
in excess of the amount required to meet the liabilities of the insurer in India with reference
to that currency, to the extent of such excess; and
(b) Any investment made in the purchase of any immoveable property outside India or on
the security of any such property, shall not be taken into account:
Provided that nothing contained in this sub-section shall affect the operation of sub-section (2):
Provided further that the Authority may, either generally or in any particular case, direct that
any investment, whether made before or after the commencement of the Insurance (Amendment)
Act, 1950 (47 of 1950), and whether made in or outside India, shall, subject to such conditions as
may be imposed, be taken into account, in such manner as may be specified in computing the
assets referred to in sub-section (1) and where any direction has been issued under this proviso
copies thereof shall be laid before Parliament as soon as may be after it is issued.
(4) Where an insurer has accepted reassurance in respect of any policies of life insurance issued
by another insurer and maturing for payment in India or has ceded reassurance to another
insurer in respect of any such policies issued by himself, the sum referred to in sub-section (1)
shall be increased by the amount of the liability involved in such acceptance and decreased by
the amount of the liability involved in such cession.
(5) The Government securities and other approved securities in which assets are under
sub-section (1) to be invested and kept invested shall be held by the insurer free of any
encumbrance, charge, hypothecation or lien.
(6) The assets required by this section to be held invested by an insurer incorporated or domiciled
outside India shall, except to the extent of any part thereof which consists of foreign assets held
outside India, be held in India and all such assets shall be held in trust for the discharge of the
liabilities of the nature referred to in sub-section (1) and shall be vested in trustees resident in
India and approved by the Authority, and the instrument of trust under this sub-section shall be
executed by the insurer with the approval of the Authority and shall define the manner in which
alone the subject-matter of the trust shall be dealt with.
!
Caution This sub-section shall apply to an insurer-incorporated India whose share capital
to the extent of one-third is owned by, or the members of whose governing body to the
extent of one-third consists of, members domiciled elsewhere than in India.
The authority may appoint such staff, and at such places as it or he may consider necessary, for
the scrutiny of the returns, statements and information furnished by insurers under this Act and
generally to ensure the efficient performance of the functions of the Authority under this Act.
Self Assessment
Notes 4. The amount of any deposit made under section 7 or section 98 by the insurer in respect of
his life insurance business shall be deemed to be assets invested or kept invested
………………………………. securities.
In this section, we will throw some light on the registration of principle agents, chief agents and
special agents.
(1) The Authority or an officer authorized by it in this behalf shall in the prescribed manner and
on payment of the prescribed fee, which shall not be more than twenty-five rupees for a principal
agent or a chief agent and ten rupees for a special agent, register any person who makes an
application to him in the prescribed manner if,—
(a) In the case of an individual, he does not suffer from any of the disqualifications mentioned
in sub-section (4) of Section 42, or
(b) In the case of a company or firm, any of its directors or partners does not suffer from any
of the said disqualifications, and a certificate to Act as a principal agent, chief agent or
special agent, as the case may be, for the purpose of procuring insurance business shall be
issued to him.
(2) A certificate issued under this section shall entitle the holder thereof to act as a principal
agent, chief agent, or special agent, as the case may be, for any insurer.
(3) A certificate issued under this section shall remain in force for a period of twelve months
only from the date of issue, but shall, on application made on this behalf, be renewed from year
to year on production of a certificate from the insurer concerned that the provisions of clauses (2)
and (3) of Part A of the Sixth Schedule in the case of a principal agent, the provisions of clauses
(2) and (4) of Part B of the said Schedule in the case of a chief agent, and the provisions of clauses
(2) and (3) of Part C of the said Schedule in the case of a special agent, have been complied with,
and on payment of the prescribed fee, which shall not be more than twenty-five rupees, in the
case of a principal agent or a chief agent, and ten rupees in the case of a special agent, and an
additional fee of the prescribed amount not exceeding five rupees by way of penalty, in cases
where the application for renewal of the certificate does not reach the issuing authority before
the date on which the certificate ceases to remain in force:
Provided that, where the applicant is an individual, he does not suffer from any of the
disqualifications mentioned in clauses (b) to (d) of sub-section (4) of section 42 and where the
applicant is a company or a firm, any of its directors or partners does not suffer from any of the
said disqualifications.
(4) Where it is found that the principal agent, chief agent or special agent being an individual is,
or being a company or firm contains a director or partner who is suffering from any of the
disqualifications mentioned in sub-section (4) of section 42, without prejudice to any other
penalty to which he may be liable, the Authority shall, and where a principal agent, chief agent
or special agent has contravened any of the provisions of this Act may cancel the certificate
issued under this section to such principal agent, chief agent or special agent.
(5) The authority which issued any certificate under this section may issue a duplicate certificate
to replace a certificate lost, destroyed or mutilated on payment of the prescribed fee, which shall
not be more than two rupees.
(6) Any person who acts as a principal agent, chief agent or special agent, without holding a
certificate issued under this section to act as such, shall be punishable with fine which may
extend to five hundred rupees, and any insurer or any person acting on behalf of an insurer, who
appoints as a principal agent, chief agent or special agent any person not entitled to act as such Notes
or transacts any insurance business in India through any such person, shall be punishable with
fine which may extend to one thousand rupees.
(7) Where the person contravening sub-section (6) is a company or a firm, then, without prejudice
to any other proceedings which may be taken against the company or firm, every director,
manager, secretary or any other officer of the company, and every partner of the firm who is
knowingly a party to such contravention shall be punishable with fine which may extend to five
hundred rupees.
(8) The provisions of sub-sections (6) and (7) shall not take effect until the expiry of six months
from the commencement of the Insurance (Amendment) Act, 1950.
(9) No insurer shall, on or after the commencement of the Insurance (Amendment) Act, 2002,
appointment or transacts any insurance business in India through any principal agent, chief
agent or special agent.
Self Assessment
5. A …………………………. issued under this section shall entitle the holder thereof to act as
a principal agent, chief agent, or special agent, as the case may be, for any insurer.
6. In the case of a company or firm, any of its directors or partners does not suffer from any
of the said ………………………………….., and a certificate to Act as a principal agent, chief
agent or special agent, as the case may be, for the purpose of procuring insurance business
shall be issued to him.
(1) No insurer shall, after the expiration of seven years from the commencement of the Insurance
(Amendment) Act, 1950, appoint, or transact any insurance business in India, through a principal
agent.
(2) Every contract between an insurer and a principal agent shall be in writing and the terms
contained in Part A of the Sixth Schedule shall be deemed to be incorporated in, and form part of,
every such contract.
(3) No insurer shall, after the commencement of the Insurance (Amendment) Act, 1950 (47 of
1950), appoint any person as a principal agent except in a presidency-town unless the appointment
is by way of renewal of any contract subsisting at such commencement.
(4) Within sixty days of the commencement of the Insurance (Amendment) Act, 1950 (47 of 1950),
every principal agent shall file with the insurer concerned a full list of insurance agents employed
by him indicating the terms of the contract between the principal agent and each of such insurance
agents, and, if any principal agent fails to file such a list within the period specified, any
commission payable to such principal agent on premiums received from the date of expiry of
the said period of sixty days until the date of the filing of the said list shall, notwithstanding
anything in any contract to the contrary, cease to be so payable.
(5) A certified copy of every contract as is referred to in sub-section (2) shall be furnished by the
insurer to the Authority within thirty days of his entering into such contract.
Notes
Did u know? Intimation of any change in any such contract shall be furnished by the insurer
with full particulars thereof to the Authority within thirty days of the making of any such
change.
(6) If the commission due to any insurance agent in respect of any general insurance business
procured by such agent is not paid by the principal agent for any reason, the insurer may pay the
insurance agent the commission so due and recover the amount so paid from the principal agent
concerned.
(7) Every contract as is referred to in sub-section (2), subsisting at the commencement of the
Insurance (Amendment) Act, 1950 (47 of 1950), shall, with respect to terms regarding remuneration,
be deemed to have been so altered as to be in accordance with the provisions of sub-section (4)
of section 40A.
(8) If any dispute arises as to whether a person is or was a principal agent the matter shall be
referred to the Authority, whose decision shall be final.
(9) Every insurer shall maintain a register in which the name and address of every principal
agent appointed by him, the date of such appointment and the date, if any, on which the
appointment ceased shall be entered.
Provided that the Authority may specify different amounts payable by way of commission, fee
or as remuneration to an intermediary or insurance intermediary or different classes of business
of insurance.
(2) Without prejudice to the provisions contained in this Act, the Authority may, by the regulations
made in this behalf, specify the requirements of capital, form of business and other conditions to
act as an intermediary or insurance intermediary.
Every insurer and every person who acting on behalf of an insurer employs insurance
agents shall maintain a register showing the name and address of every insurance agent
appointed by him and the date on which his appointment began and the date, if any, on
which his appointment ceased.
Self Assessment
9. Every insurer shall maintain a ……………………… in which the name and address of Notes
every principal agent appointed by him.
!
Caution Provided that in the case of an insurer carrying on solely re-insurance business,
the provisions of this sub-section shall apply with the modification that instead of the
total gross premium written direct in India, the total premiums in respect of facultative re-
insurances accepted by him in India shall be taken into account.
(3) The fee as determined by the regulations made by the Authority for the renewal of a
registration for any year shall, be paid into the Reserve Bank of India, or where there is no office
of that Bank, into the Imperial Bank of India acting as the agent of that Bank, or into any
Government treasury, and the receipt shall be sent along with the application for renewal of the
registration.
(4) If an insurer fails to apply for renewal of registration before the date specified in sub-section
(2) the Authority may, so long as an application to the Court under sub-section (5-D) of section
3 has not been made, accept an application for renewal of the registration on receipt from the
insurer of the fee payable with the application and such penalty, not exceeding the fee as
determined by the regulations made by the Authority, and payable by him, as the Authority
may require:
Self Assessment
11. An insurer who has been granted a certificate of registration under section 3 shall have the
registration renewed ……………………………
12. The fee as determined by the regulations made by the Authority for the
…………………………. of a registration for any year shall, be paid into the Reserve Bank
of India.
You will find requirements as to capital structure and voting rights and maintenance of registers
of beneficial owners of shares given as below:
6A. (1) No public company limited by shares having its registered office in India, shall carry no
life insurance business, unless it satisfies all the following conditions, namely:
(i) That the capital of the company consists only of ordinary shares each of which have a
single face value;
(ii) That, except during any period not exceeding one year allowed by the company for payment
of calls on shares, the paid-up amount is the same for all shares, whether existing or new:
Notes Provided that the conditions specified in this sub-section shall not apply to a public
company which has, before the commencement of the Insurance (Amendment) Act, 1950
(47 of 1950), issued any shares other than ordinary shares each of which has a single face
value or any shares paid-up amount whereof is not the same for all of them for a period of
three years from such commencement.
(2) Notwithstanding anything to the contrary contained in any law for the time being in force or
in the memorandum or articles of association but subject to the other provisions contained in
this section the voting right of every shareholder of any public company as aforesaid shall in all
cases be strictly proportionate to the paid-up amount of the shares held by him.
(3) No public company as aforesaid which carries on life insurance business shall, after the
commencement of the Insurance (Amendment) Act, 1950 (47 of 1950), issue any shares other than
ordinary shares of the nature specified in sub-section (l).
(4) A public company as aforesaid which carries on life insurance business–
(a) Shall maintain, in addition to the register of members to be maintained under the Indian
Companies Act, 1913 (7 of 1913 a register of shares in which shall be entered the name,
occupation and address of the beneficial owner of each share, and shall incorporate therein
any change of beneficial owner declared to it within fourteen days from the receipt of such
declaration;
(b) Shall not register any transfer of its shares
(i) Unless, in addition to compliance being made with the provisions of section 34 of
the Indian Companies Act, 1913 (7 of 1913), the transferee furnishes a declaration in
the prescribed form as to whether he proposes to hold the shares for his own benefit
or as a nominee, whether jointly or severally, on behalf of others and in the latter
case giving the name, occupation and address of the beneficial owner or owners,
and the extent of the beneficial interest of each;
(ii) Where, after the transfer, the total paid-up holding of the transferee in the shares of
the company is likely to exceed five per cent of its paid-up capital or where the
transferee is a banking or an investment company, is likely to exceed two and a half
per cent of such paid-up capital, unless the previous approval of the Authority has
been obtained to the transfer;
(iii) Where, the nominal value of the shares intended to be transferred by any individual,
firm, group, constituents of a group, or body corporate under the same management,
jointly or severally exceeds one per cent of the paid-up equity capital of the insurer,
unless the previous approval of the Authority has been obtained for the transfer.
Explanation: For the purposes of this sub-clause, the expressions “group” and “same Notes
management” shall have the same meanings respectively assigned to them in the Monopolies
and Restrictive Trade Practices Act, 1969 (54 of 1969);
(5) Every person who has any interest in any share of a company referred to in sub-section (4)
which stands in the name of another person in the register of members of the company, shall,
within thirty days from the commencement of the Insurance (Amendment) Act, 1950 (47 of l950),
or from the date on which he acquires such interest, whichever is later, make a declaration in the
prescribed form (which shall be countersigned by the person in whose name the share is
registered) to the company declaring his interest in such share, and notwithstanding anything
contained in any other law or in any contract to the contrary, a person who fails to make a
declaration as aforesaid in respect of any share shall be deemed to have no right or title whatsoever
in that share:
Provided that nothing in this sub-section shall affect the right of a person who has an interest in
any such share to establish in a court his right thereto, if the person, in whose name the share is
registered, refuses to countersign the declaration as required by this sub-section:
Provided further that where any share, belonging to an individual who has made any such
declaration as is referred to in this sub-section, is held by a company in its name in pursuance of
any trust or for the purpose of safe custody or collection or realization of dividend, such
individual shall, notwithstanding anything contained in the Indian Companies Act, 1913 (7 of
1913), or in the memorandum or articles of association of the company which has issued the
share, be deemed to be the holder of the said share for the purpose of exercising any voting
rights under this section to the exclusion of any other person.
(6) If the total paid-up holding of any person in the shares of a company referred to in sub-
section (1) on the commencement of the Insurance (Amendment) Act 1950 (47 of 1950), exceeds
two and a half per cent of its paid-up capital where that person is a banking company or an
investment company, or five per cent of its paid-up capital in any other case, he shall not be
entitled to any vote as a shareholder of the company in respect of such excess holding of shares.
(7) Where the total paid-up holding of any person in the shares of a company referred to sub-
section (1) on the date of the commencement of the Insurance (Amendment) Act, 1950 (47 of
1950), exceeds five per cent of its paid-up capital where that person is a banking company or an
investment company, or ten per cent of its paid-up capital in any other case, he shall dispose of
the excess holding of shares within three years from such commencement or such further period
not exceeding two years as may be allowed to him by the Central Government.
(8) If, after the expiry of three years or of such further period as may be allowed to any person
under sub-section (7), the total paid up holding of any such person has not been reduced to the
limits specified in that sub-section, any shares in excess of the limits specified in that sub-section
shall vest in the Administrator-General of the State in which the registered office of the company
concerned is situate and the Administrator-General shall take such steps as may be necessary for
taking charge of any property which has so vested in him and shall dispose of the said shares and
the proceeds thereof in such manner as may be prescribed.
(9) Subject to the other provisions contained in this section, but notwithstanding anything
contained in the Indian Companies Act, 1913 (7 of 1913), or in the memorandum or articles of
association of any such company as is referred to in sub-section (1), no such company shall refuse
to register the transfer of any shares where the transfer is for the purpose of securing compliance
with the provisions of sub-sections (7) and (8).
(10) The Central Government may, subject to such restrictions as it may think fit to impose,
exempt from the operation of sub-sections (6), (7) and (8) any insurance company, in any case
where the total paid-up holding of such insurance company in the shares of any other insurance
company exceeds the limits specified in the said sub-sections, if the other insurance company is
or is to be made a subsidiary company of the insurance company.
Notes (11) The provisions of this section, except those of sub-sections (7), (8) and (9), shall, on and from
the commencement of the Insurance (Amendment) Act, 1968, also apply to insurers carrying on
general insurance business subject to the following notifications, namely:–
(i) That references in sub-sections (1), (3), (5) and (6) to the Insurance (Amendment) Act, 1950,
(47 of 1950), shall be construed as reference to the Insurance (Amendment) Act, 1968; and
(ii) References in sub-section (10) to sub-sections (7) and (8) shall be omitted.
Explanation: For the purposes of this section, the holding of a person in the shares of a company
shall be deemed to include:
(i) The total paid-up holding in such shares held by such person in the name of others; and
(a) By a public limited company, of which such person is a member holding more than
ten per cent of the paid-up capital, or
(e) By such person jointly with others, such part of the total paid-up holding of the
company or firm or of the total joint holding in those shares, as is proportionate to
the contribution made by such person to the paid-up capital of the company, the
paid-up capital of the firm or the joint holding, as the case may be.
Self Assessment
13. No public company as aforesaid which carries on life insurance business shall, after the
commencement of the Insurance (Amendment) Act, 1950, issue any shares other than
………………………. shares of the nature specified in sub-section (1).
14. The holding of a person in the shares of a company shall be deemed to include the total
……………………….. holding in such shares held by such person in the name of others.
Case Study Efforts on to pass Insurance Laws (Amendment) Bill
in winter session: JD Seelam
G
overnment will make all efforts to pass the Insurance Laws (Amendment) Bill in
the on-going winter session of Parliament, Minister of State for Finance JD Seelam
said:
“We are trying to push (for passage of the Insurance Bill in the current session). Let us see,”
he said at an event on Investing in Multiple Financial Products – Optimising Returns &
Minimising Risks, organised by Assocham.
The Insurance Laws (Amendment) Bill, 2008 provides for an increase in foreign investment
limit from 26 per cent to 49 per cent.
Contd...
Notes
However, the standing committee on finance headed by senior BJP leader Yashwant Sinha
is not in favour of the hike in FDI ceiling, indicating wide opposition to the proposal.
Seelam also said the government in association with the industry can make India an
investor friendly country.
“We can in association with industry make India investor friendly. The products (financial)
ought to be safe, transparent and it should be attractive... and to have a competent
infrastructure. We are trying to improve the availability of finances,” he said.
He also said that savings rate in India is ‘pretty good’ and it should be used for circulation
as it triggers growth.
“I think investment base needs to be increased by special design and instruments and then
by specific products. Savings should be used for circulation because it triggers growth. We
must have a proper regulatory and redressal mechanism so that people will find a worthy
credit system.”
Referring to the economic situation, the Minister said the economy is now looking up due
to strong fundamentals and that the current account deficit (CAD) would be within the
prescribed limit.
“CAD will be definitely within the expected $60 billion which is easily funded. Fiscal
deficit would also be well below the red line drawn by the Finance Minister,” Seelam
added.
However, he said inflation needs to be moderated and supply side bottlenecks cleared.
“Inflation of course, we need to moderate that. Thanks to the good monsoon, the food
inflation should be contained after improving the supply chain because consumables like
milk, eggs, vegetables and fruits are still showing up high inflation rate,” he added.
Retail or consumer price index (CPI) based inflation rose to 10.09 per cent in October due
to costlier vegetables such as onion and tomatoes and fruit prices as compared to 9.52 per
cent in September.
Question
Source: http://articles.economictimes.indiatimes.com/2013-12-06/news/44864212_1_winter-session-
insurance-laws-current-account-deficit
6.7 Summary
“Policy-holder” includes a person to whom the whole of the interest of the policy-holder
in the policy is assigned once and for all, but does not include an assignee thereof whose
interest in the policy is infeasible or is for the time being subject to any condition;
“Auditor” means a person qualified under the Chartered Accountants Act, 1949 (38 of
1949), to act as an auditor of companies;
Notes In making any appointment under this section, the Central Government shall have due
regard to the following considerations, namely, whether the person to be appointed has
had experience in industrial, commercial or insurance matter and whether such person
has actuarial qualifications.
The Government securities and other approved securities in which assets are under sub-
section (1) to be invested and kept invested shall be held by the insurer free of any
encumbrance, charge, hypothecation or lien.
A certificate issued under this section shall entitle the holder thereof to act as a principal
agent, chief agent, or special agent, as the case may be, for any insurer.
The provisions of sub-sections (6) and (7) shall not take effect until the expiry of six months
from the commencement of the Insurance (Amendment) Act, 1950.
Every contract between an insurer and a principal agent shall be in writing and the terms
contained in Part A of the Sixth Schedule shall be deemed to be incorporated in, and form
part of, every such contract.
An application for the renewal of a registration for any year shall be made by the insurer
to the Authority before the 31st day of December of the preceding year, and shall be
accompanied as provided in sub-section
No public company as aforesaid which carries on life insurance business shall, after the
commencement of the Insurance (Amendment) Act, 1950 (47 of 1950), issue any shares
other than ordinary shares of the nature specified in sub-section (1).
6.8 Keywords
Fire Insurance Business: Fire insurance business means the business of effecting, otherwise than
incidentally to some other class of insurance business, contracts of insurance against loss by or
incidental to fire or other occurrence customarily included among the risks insured against in
fire insurance Policies.
General Insurance Business: General insurance business means fire, marine or miscellaneous
insurance business, whether carried on singly or in combination with one or more of them.
Managing Agent: Managing Agent means a person, firm or company entitled to the management
of the whole affairs of a company by virtue of an agreement with the company, and under the
control and direction of the directors except to the extent, if any, otherwise provided for in the
agreement, and includes any person, firm or company occupying such position by whatever
name called.
Policy-holder: Policy-holder includes a person to whom the whole of the interest of the policy-
holder in the policy is assigned once and for all, but does not include an assignee thereof whose
interest in the policy is infeasible or is for the time being subject to any condition.
3. What do you mean by chief agent as per the Insurance Act, 1938?
5. Discuss fire insurance business and marine insurance business as per the Insurance
Act, 1938.
7. Briefly explain the registration of principal agents, chief agents and special agents.
10. What do you understand by capital requirements mentioned in the Insurance Act?
1. Investment 2. General
3. Liabilities 4. Government
5. Certificate 6. Disqualifications
7. Writing 8. Thirty
Misra, M.N. and Mishra, S.B. (2009), Insurance Principles and Practices, S. Chand
Publication.
Sahoo and Das (2009), Insurance Management: Text and Case, Himalaya Publication.
CONTENTS
Objectives
Introduction
7.1 History
7.5 Summary
7.6 Keywords
Objectives
Introduction
In previous units, you have studied the meaning of insurance and its importance and how it
plays a very important role in economic development of the country. By now, you must be well
versed that in insurance business, there is a contract between individuals or group or businessmen
and insurance companies. The duration of these contracts varies from one year to thirty years or
more and volume of such contracts are also very large.
In this unit, we will study in detail about Insurance Regulatory and Development Authority Act Notes
(IRDA Act). As you know, the insurance contract is of promises or assurances by the insurance
companies to compensate the insured in case of mis-happening but nothing is tangible. When
the product is intangible (which cannot be seen or touch) and volume of such contracts is huge
then the disputes do arise in any industry. To settle these disputes the Government of any
country appoints regulator and also enforces the law which controls the industry.
In the next unit, you will study about the meaning and definition of life insurance and whether
or not life insurance is a scientific concept. You will also study about the classification of policies
prevailing in market. It will also summarize the concepts of annuity and mortality tables. The
next unit will also explain the role of LIC.
7.1 History
You must have observed that every country has its own insurance laws. In India also, Government
started exercising control on Insurance business by passing two Acts in the year 1912 namely:
These acts were later comprehensively amended and a new Act namely Insurance Act 1938 came
into existence for controlling:
Investment of funds,
Expenditure, and
Again, this Act was amended in 1950 as per the need of the hour. But in view of growing
malpractices in Life Insurance business and also due to the illiteracy level being high and lack of
will for spread of Life Insurance business, it was nationalized by Government of India.
LIC Act was passed in June, 1956, and this Act came into force from 1st Sept.1956. Similarly
general insurance business was nationalized Act came into force w.e.f. 1st April 1973 through
General Insurance Business Nationalization Act 1972 (GIBN Act 1972). To implement these acts
the Government made some minor changes in the Insurance Act 1938.
In early 90’s, with the world market forces playing with full strength; growing literacy level;
better regulatory systems and need for fast growth in this sector, the need of the hour was to go
with the world and throw open Life and General Insurance Sector to private entrepreneurs once
again so that there is no monopoly and the customer/consumer/buyer gets more choices than
one type of Insurance product.
To study the liberalization process in Insurance sector in India, Malhotra Committee was formed
under the Chairmanship of Late Shri R.N. Malhotra. The Malhotra committee submitted its
report in 1994 which recommended that private companies be allowed to operate in India. The
Government accepted the Committee’s recommendation and Insurance Regulatory Authority
(IRA) was set up in 1996 to show the path for privatization of insurance Industry. The main aim
was the development of Insurance covering all strata of society (to not only rich but poor, folks
from rural, tribal, unorganized sector, social sector, disabled community, daily wagers, women
at large, etc.) gained importance through concerns put forth by political leaders, trade unionists,
social organizations, cooperatives and policy makers; which amended the name IRA to IRDA
(Insurance Regulatory & Development Authority). Again some amendments were made in the
Insurance Act 1938 for smooth functioning of IRDA.
2. The Malhotra committee submitted its report in 1994 which recommended that
…………………….. companies be allowed to operate in India.
Let’s have an overview of the IRDA Act. The IRDA (Insurance Regulatory and Development
Authority) is the national regulatory body for Insurance industry (both Life and Non-Life
Insurance Companies) under the auspices of Government of India, situated at Hyderabad. IRDA
was established by an Act enacted in Indian Parliament known as IRDA Act 1999 and was
amended in 2002 to incorporate some emerging requirements as well as to overcome some
deficiencies in the entire process.
(b) To promote, regulate and ensure orderly growth of the insurance industry and for
matters connected therewith or incidental thereto, and
Full force and maximum utility of various institutions like Advisory Committee and self-
regulatory organizations are not yet realized in India as the regulator seems to be in a long-
learning mode. Due to over delegations, it is the individual incumbents that decide the pace and
extent of utilization of prudential and statutory bodies.
Research on insurance sector is limited to opinion being sought through legacy channels. The
Indian market mulls and patiently awaits the revision of Insurance Act along with establishment
meaningfully functioning regulatory bodies that are devoid of excess delegation and subjective
localization of development agencies.
Did u know? Unlike other Indian administrative regulatory bodies which are highly
proactive, IRDA is perceived as a silent regulator with activities confined to its local
existence.
Self Assessment
3. It is the individual incumbents that decide the pace and extent of utilization of
………………………… and ………………………………… bodies.
By now, you must be eager to know the salient features of IRDA Act. Well, lets’ discuss them. The
Insurance Regulatory Development Authority Act, 1999 marked the end of government
monopoly in the insurance business. The IRDA Act received the assent of the President of India
on 29 December 1999. The IRDA Act has ramifications on the Insurance Act (1938), the Life
Insurance Corporation Act (1956) and the General Insurance Business (Nationalisation) Act
(1972).
1. The insurance sector in India has been thrown open to the private sector. The second and
third schedules of the Act provide for removal of existing corporations (or companies) to
carry out the business of life and general (non-life) insurance in India.
2. An Indian insurance company is a company registered under the Companies Act, 1956, in
which foreign equity does not exceed 26 per cent of the total equity shareholding, including
the equity shareholding of NRIs, FIIs and OCBs.
3. After commencement of an insurance company, the Indian promoters can hold more than
26 per cent of the total equity holding for a period of ten years, the balance shares being
held by non-promoter Indian shareholders which will not include the equity of the foreign
promoters, and the shareholding of NRIs, FIIs and OCBs.
4. After the permissible period of ten years, excess equity above the prescribed level of 26
per cent will be disinvested as per a phased programme to be indicated by IRDA. The
Central Government is empowered to extend the period of ten years in individual cases
and also to provide for higher ceiling on shareholding of Indian promoters in excess of
which disinvestment will be required.
5. On foreign promoters, the maximum of 26 per cent will always be operational. They will
thus be unable to hold any equity beyond this ceiling at any stage.
6. The Act gives statutory status for the Interim Insurance Regulatory Authority (IRA) set up
by the Central Government through a Resolution passed in January 1996.
7. All the powers presently exercised under the Insurance Act, 1938, by the Controller of
Insurance (CoI) will be transferred to the IRDA.
8. The IRDA Act also provides for the appointment of CoI by the Central Government when
the Regulatory Authority is superseded.
9. The minimum amount of paid-up equity capital is ` 100 crore in case of life insurance as
well as general insurance, and ` 200 crore in the case of re-insurance.
10. Solvency margin (excess of assets over liabilities) is fixed at not less than ` 50 crore for life
as well as general insurance; for reinsurance solvency margin is stipulated at not less than
` 100 crore in each case.
11. Insurance companies will deposit ` 10 crore as security deposit before starting their
business.
12. In the non-life sector, IRDA would give preference to companies providing health insurance.
13. Safeguards for policy holders’ funds include specific provision prohibiting investment of
policy holders’ funds outside India and provision for investment of funds in accordance
with policy directions of IRDA, including social and infrastructure investments.
Notes 14. Every insurer shall provide life insurance or general insurance policies (including insurance
for crops) to the persons residing in the rural sector, workers in the unorganized or
informal sector or for economically vulnerable or backward classes of the society and
other categories of persons as may be specified by regulations made by IRDA.
15. Failure to fulfil the social obligations would attract a fine of ` .25 lakh; in case the obligations
are still not fulfilled, license would be cancelled.
You need to know that the new guidelines issued by IRDA aim to make insurance policies more
customer friendly.
The Insurance Regulatory and Development Authority (IRDA) has notified changes made to the
guidelines on design of life insurance products in the gazette in February 2013. All existing
group products will stand withdrawn from 1 July 2013 and all individual products from 1
October 2013.
These guidelines, effective from October 2013, aim to make insurance policies friendlier. Listed
below are some salient features of these guidelines.
The new guidelines have introduced three broad categories of products—Traditional insurance
plans, variable insurance plans (VIPs) and unit-linked insurance plans (ULIPs).
Traditional Plans: According to the guidelines, the product design of traditional plans would
remain almost the same. These plans would continue to come in two variants: Participating and
non-participating plans.
For participating policies the bonus is linked to the performance of the fund and is not declared
or guaranteed before. But, the bonus once announced becomes a guarantee. It is usually paid in
case of death of the policyholder or maturity benefit. This bonus is also called reversionary
bonus.
In case of non-participating policies, the return on the policy is disclosed in the beginning of the
policy itself. In both cases, a policyholder should calculate the net return to assess the total costs.
New traditional products will have a higher death cover. For regular premium policies, the
cover will be 10 times the annualised premium paid for those below 45 and seven times for
others. The minimum death benefit in case of traditional plan is at least the amount of sum
assured and the additional benefits (if any).
ULIPs: In case of ULIPs, life insurers will now have to inform policyholders of the reduction in
yield of their ULIPs on a monthly basis. Reduction in yield—difference between gross and net
yields (expressed in %)—refers to the lowering of investment growth within a fund due to
various charges.
The net yield can be arrived at after deducting all prescribed charges from the gross yield.
Insurers will also issue annual certificates mentioning the premiums paid, charges and taxes
deducted from the fund value, and the final payments made.
Variable Insurance Plans: The guidelines have mentioned that VIPs will guarantee a certain
minimum rate of return at the beginning of buying a policy—though they are linked to an
index. As VIPs will be treated at par with ULIPs, those products will follow the same commission
package for ULIPs. Under linked products, agents are entitled to commission of up to only 10%.
The charge structure and discontinuance norms of VIPs will be in line with ULIPs.
This basic minimum rate of return is also called floor rate. Additional benefits depend on the
type of the policy. In the case of a non-participating VIP, the additional benefit will be mentioned
at the time of buying the policy and may accumulate in the policy at specified intervals.
Participating VIPs normally provide a regular non-guaranteed bonus, which will be guaranteed Notes
once declared. Each policyholder will have a policy account in which the premiums—net of
charges—will get credited. The minimum floor rate and additional rates will apply to this
balance. On maturity, the policyholder will get the value in the policy account.
Reduced Commissions
The IRDA guidelines have reduced commissions on short-term policies and have linked the
quantity of commissions to the premium paying period for all products.
In case of direct sale of products, such as the online mode, there will be no commissions and this
benefit will be passed on to the policyholder.
The minimum death benefit in case of VIPs and ULIPs is the policy account value or higher of the
two. The minimum guaranteed surrender value for traditional plans has been increased. For
traditional plans, with a premium paying term of 10 years or more, there will be a guaranteed
surrender value after three years. For premium paying terms of less than 10 years, the guaranteed
surrender value will accrue after the second year. This guarantee surrender value will be 30% of
total premiums paid.
Currently, the guaranteed surrender value is usually 30% of all the premiums paid minus the
first-year premium and is paid only if premiums have been paid for three years.
!
Caution According to the new guidelines, the surrender value becomes 50% between the
fourth and the seventh years, after which the insurer would have to file a surrender charge
that needs to be cleared by the regulator.
Health Insurance
The IRDA in February 2013 has also issued guidelines to standardize health insurance in India.
Now, all health insurance policies would be renewable for lifetime and will have an entry age
of at least 65 years. All policies except customised ones will be renewable for life time. Insurers
have to settle claims within 30 days after the receipt of all the documents.
Did u know? The IRDA has introduced 15 days free-look period—A period where a new
insurance policyholder is able to terminate the contract without penalties such as surrender
charges.
In case of a claim, no-claim bonus can be reduced proportionately, however it won’t be zero. In
a health insurance policy, when a renewal is made without any claims in the preceding period
of the policy, the insurer offers a bonus to the policyholder. This bonus is usually in the form of
Notes a discount in the premium around 5% for every claim-free year. The bonus can go up to 50%,
provided no claim is made for 10 consecutive years. Any discount or loading in the renewal
premium will be mentioned to the policyholder at the time of policy renewal.
Caselet New IRDA norms Promise Challenging year for
Life Insurers
T
he new year promises to be a challenging one for life insurers. They will need to
phase out various old products in keeping with new norms.
From January 1, only products that conform to the new guidelines announced by the
Insurance Regulatory and Development Authority (IRDA) in the first half of 2013 are
allowed for sale.
This means insurers need to re-file all their products for approval.
“We have cleared over 500 products in line with the new design norms which are being
introduced by the insurers in a progressive manner,” IRDA Chairman T.S. Vijayan told
Business Line. Most insurers have already redesigned their products and also obtained
approvals. While some have already been launched, the rest will be rolled out in the new
year.
Reliance Life Insurance CEO Anup Rau told Business Line his company has lined up over
25 products for launch from next month.
It is largely believed that the regulatory changes will pave the way for the sustainable
growth of the industry in the long term. However, they may pose immediate challenges
to insurers, it is feared.
The life insurance industry is just recovering from drastic regulatory changes introduced
in 2010 in unit-linked insurance products, which were then the most popular products.
Since then, the first year premium (new business) has declined. It was only in the quarter
ended September 30, 2013 that growth was revived.
But the new norms for traditional life products might pose a fresh challenge from next
month. “The industry may see some business disruption in the short term while they are
engaged in retraining their distribution force. Therefore, the changes will result in short-
term pains due to lower commissions by the advisors,’’ Rau said.
Training Agents
According to Alok Roongta, CFO of Bharti AXA Life Insurance, training a large number of
agents in selling new products will be another challenge for the industry.
The business impact of the new norms has much to be watched. “Till now, most of the
regulatory changes impacted only private insurers. This is the first time that Life Insurance
Corporation will also be impacted by these norms. The impact could be different,” Roongta
added.
Whether or not life insurance firms will sustain the growth posted after nearly three years
remains to be seen.
Source: http://www.thehindubusinessline.com/industry-and-economy/banking/new-irda-norms-
promise-challenging-year-for-life-insurers/article5490153.ece
5. The IRDA Act received the assent of the ………………………….. of India on 29 December
1999.
8. For ………………………………. policies the bonus is linked to the performance of the fund
and is not declared or guaranteed before.
You must remember the provisions of IRDA Act. To provide for the establishment of an Authority
to protect the interests of holders of insurance policies, to regulate, promote and ensure orderly
growth of the insurance industry and for matters connected therewith or incidental thereto and
further to amend the Insurance Act, 1938, the Life Insurance Corporation Act, 1956 and the
General Insurance Business (Nationalisation) Act, 1972.
1. Short Title, Extent and Commencement - (1) This Act may be called the Insurance Regulatory
and Development Authority Act, 1999.
(3) It shall come into force on such date as the Central Government may, by notification in the
Official Gazette, appoint:
Provided that different dates may be appointed for different provisions of this Act and any
reference in any such provision to the commencement of this Act shall be construed as a reference
to the coming into force of that provision.
(a) ”appointed day” means the date on which the Authority is established under sub-section
(1) of section 3;
(b) “Authority” means the Insurance Regulatory and Development Authority established
under sub-section (1) of section 3;
(d) “Fund” means the Insurance Regulatory and Development Authority Fund constituted
under sub-section (1) of section 16;
(e) “Interim Insurance Regulatory Authority” means the Insurance Regulatory Authority set
up by the Central Government through Resolution No. 17(2)/94-Ins-V, dated the 23rd
January, 1996;
Notes (g) “member” means a whole time or a part time member of the Authority and includes the
Chairperson;
(2) Words and expressions used and not defined in this Act but defined in the Insurance Act, 1938
(4 of 1938) or the Life Insurance Corporation Act, 1956 (31 of 1956) or the General Insurance
Business (Nationalization) Act, 1972 (57 of 1972) shall have the meanings respectively assigned
to them in those Acts.
3. Establishment and Incorporation of Authority - (1) with effect from such date as the Central
Government may, by notification, appoint, there shall be established, for the purposes of this
Act, an Authority to be called “the Insurance Regulatory and Development Authority”.
(2) The Authority shall be a body corporate by the name aforesaid having perpetual succession
and a common seal with power, subject to the provisions of this Act, to acquire, hold and dispose
of property, both movable and immovable, and to contract and shall, by the said name, sue or be
sued.
(3) The head office of the Authority shall be at such place as the Central Government may decide
from time to time.
4. Composition of Authority - The Authority shall consist of the following members, namely:–
(a) A Chairperson;
To be appointed by the Central Government from amongst persons of ability, integrity and
standing who have knowledge or experience in life insurance, general insurance, actuarial
science, finance, economics, law, accountancy, administration or any other discipline which
would, in the opinion of the Central Government, be useful to the Authority:
Provided that the Central Government shall, while appointing the Chairperson and the whole-
time members, ensure that at least one person each is a person having knowledge or experience
in life insurance, general insurance or actuarial science, respectively.
5. Tenure of Office of Chairperson and Other Members - (1) The Chairperson and every other
whole-time member shall hold office for a term of five years from the date on which he enters
upon his office and shall be eligible for reappointment:
Provided that no person shall hold office as a Chairperson after he has attained the age of sixty-
five years:
Provided further that no person shall hold office as a whole-time member after he has attained
the age of sixty two years of age.
(2) A part-time member shall hold office for a term not exceeding five years from the date on
which he enters upon his office.
(3) Notwithstanding anything contained in sub-section (1) or sub-section (2), a member may – Notes
(a) Relinquish his office by giving in writing to the Central Government notice of not less
than three months; or
(b) Be removed from his office in accordance with the provisions of section 6.
6. Removal From Office - (1) The Central Government may remove from office any member
who-
(c) Has been convicted of any offence which, in the opinion of the Central Government,
involves moral turpitude; or
(d) Has acquired such financial or other interest as is likely to affect prejudicially his functions
as a member; or
(e) Has so abused his position as to render his continuation in office detrimental to the public
interest.
(2) No such member shall be removed under clause (d) or clause (e) of sub-section (1) unless he
has been given a reasonable opportunity of being heard in the matter.
7. Salary and Allowances of Chairperson and Members - (1) The salary and allowances payable
to, and other terms and conditions of service of, the members other than part-time members
shall be such as may be prescribed.
(2) The part-time members shall receive such allowances as may be prescribed.
(3) The salary, allowances and other conditions of service of a member shall not be varied to his
disadvantage after appointment.
8. Bar on Future Employment of Members - The Chairperson and the whole-time members
shall not, for a period of two years from the date on which they cease to hold office as such,
except with the previous approval of the Central Government, accept–
(a) Any employment either under the Central Government or under any State Government; or
9. Administrative Powers of Chairperson - The Chairperson shall have the powers of general
superintendence and direction in respect of all administrative matters of the Authority.
10. Meetings of Authority - (1) The Authority shall meet at such times and places and shall
observe such rules and procedures in regard to transaction of business at its meetings (including
quorum at such meetings) as may be determined by the regulations.
(2) The Chairperson, or if for any reason he is unable to attend a meeting of the Authority, any
other member chosen by the members present from amongst themselves at the meeting shall
preside at the meeting.
(3) All questions which come up before any meeting of the Authority shall be decided by a
majority of votes by the members present and voting, and in the event of an equality of votes,
the Chairperson, or in his absence, the person presiding shall have a second or casting vote.
(4) The Authority may make regulations for the transaction of business at its meetings.
Notes 11. Vacancies, etc., not to Invalidate Proceedings of Authority - No act or proceeding of the
Authority shall be invalid merely by reason of –
(a) Any vacancy in, or any defect in the constitution of, the Authority; or
(b) Any defect in the appointment of a person acting as a member of the Authority; or
(c) Any irregularity in the procedure of the Authority not affecting the merits of the case.
12. Officers and Employees of Authority - (1) The Authority may appoint officers and such other
employees as it considered necessary for the efficient discharge of its function under this Act.
(2) The terms and other conditions of service of officers and other employees of the Authority
appointed under sub-section (1) shall be governed by regulations made under this Act.
13. Transfer of assets, liabilities, etc., of interim insurance regulatory authority - On the appointed
day,–
(a) all the assets and liabilities of the Interim Insurance Regulatory Authority shall stand
transferred to, and vested in, the Authority.
Notes The assets of the Interim Insurance Regulatory Authority shall be deemed to include
all rights and powers, and all properties, whether movable or immovable, including, in
particular, cash balances, deposits and all other interests and rights in, or arising out of,
such properties as may be in the possession of the Interim Insurance Regulatory Authority
and all books of account and other documents relating to the same; and liabilities shall be
deemed to include all debts, liabilities and obligations of whatever kind.
(b) without prejudice to the previous of clause (a), all debts, obligations and liabilities incurred,
all contracts entered into and all matters and things engaged to be done by, with or for the
Interim Insurance Regulatory Authority immediately before that day, for or in connection with
the purpose of the said Regulatory Authority, shall be deemed to have been incurred, entered
into or engaged to be done by, with or for, the Authority;
(c) all sums of money due to the Interim Insurance Regulatory Authority immediately before
that day shall be deemed to be due to the Authority; and
(d) all suits and other legal proceedings instituted or which could have been instituted by or
against the Interim Insurance Regulatory Authority immediately before that day may be
continued or may be instituted by or against the Authority.
14. Duties, Powers and Functions of Authority - (1) Subject to the provisions of this Act and any
other law for the time being in force, the Authority shall have the duty to regulate, promote and
ensure orderly growth of the insurance business and re-insurance business.
(2) Without prejudice to the generality of the provisions contained in sub-section (1), the powers
and functions of the Authority shall include, -
(a) Issue to the applicant a certificate of registration, renew, modify, withdraw, suspend or
cancel such registration;
(b) Protection of the interests of the policy holders in matters concerning assigning of policy, Notes
nomination by policy holders, insurable interest, settlement of insurance claim, surrender
value of policy and other terms and conditions of contracts of insurance;
(c) Specifying requisite qualifications, code of conduct and practical training for intermediary
or insurance intermediaries and agents;
(d) Specifying the code of conduct for surveyors and loss assessors;
(e) Promoting efficiency in the conduct of insurance business;
(f) Promoting and regulating professional organizations connected with the insurance and
re-insurance business;
(g) Levying fees and other charges for carrying out the purposes of this Act;
(h) Calling for information from, undertaking inspection of, conducting enquiries and
investigations including audit of the insurers, intermediaries, insurance intermediaries
and other organizations connected with the insurance business;
(i) Control and regulation of the rates, advantages, terms and conditions that may be offered
by insurers in respect of general insurance business not so controlled and regulated by the
Tariff Advisory Committee under section 64U of the Insurance Act, 1938 (4 of 1938);
(j) Specifying the form and manner in which books of account shall be maintained and
statement of accounts shall be rendered by insurers and other insurance intermediaries;
(k) Regulating investment of funds by insurance companies;
(l) Regulating maintenance of margin of solvency;
(m) Adjudication of disputes between insurers and intermediaries or insurance intermediaries;
(n) Supervising the functioning of the Tariff Advisory Committee;
(o) Specifying the percentage of premium income of the insurer to finance schemes for
promoting and regulating professional organizations referred to in clause (f);
(p) Specifying the percentage of life insurance business and general insurance business to be
undertaken by the insurer in the rural or social sector; and
(q) Exercising such other powers as may be prescribed.
15. Grants by Central Government: The Central Government may, after due appropriation
made by Parliament by law in this behalf, make to the Authority grants of such sums of money
as the Government may think fit for being utilised for the purposes of this Act.
16. Constitution of Funds - (1) There shall be constituted a fund to be called “the Insurance
Regulatory and Development Authority Fund” and there shall be credited thereto-
(a) All Government grants, fees and charges received by the Authority;
(b) All sums received by the Authority from such other source as may be decided upon by the
Central Government;
(c) The percentage of prescribed premium income received from the insurer.
(2) The Fund shall be applied for meeting -
(a) The salaries, allowances and other remuneration of the members, officers and other
employees of the Authority;
Notes (b) The other expenses of the Authority in connection with the discharge of its functions and
for the purposes of this Act.
17. Accounts and Audit - (1) The Authority shall maintain proper accounts and other relevant
records and prepare an annual statement of accounts in such form as may be prescribed by the
Central Government in consultation with the Comptroller and Auditor-General of India.
(2) The accounts of the Authority shall be audited by the Comptroller and Auditor-General of
India at such intervals as may be specified by him and any expenditure incurred in connection
with such audit shall be payable by the Authority to the Comptroller and Auditor-General.
(3) The Comptroller and Auditor-General of India and any other person appointed by him in
connection with the audit of the accounts of the Authority shall have the same rights, privileges
and authority in connection with such audit as the Comptroller and Auditor-General generally
has in connection with the audit of the Government accounts and, in particular, shall have the
right to demand the production of books of account, connected vouchers and other documents
and papers and to inspect any of the offices of the Authority.
(4) The accounts of the Authority as certified by the Comptroller and Auditor-General of India
or any other person appointed by him in this behalf together with the audit-report thereon shall
be forwarded annually to the Central Government and that Government shall cause the same to
be laid before each House of Parliament.
18. Power of Central Government to Issue Directions - (1) Without prejudice to the foregoing
provisions of this Act, the Authority shall, in exercise of its powers or the performance of its
functions under this Act, be bound by such directions on questions of policy, other than those
relating to technical and administrative matters, as the Central Government may give in writing
to it from time to time:
Provided that the Authority shall, as far as practicable, be given an opportunity to express its
views before any direction is given under this sub-section.
(2) The decision of the Central Government, whether a question is one of policy or not, shall be
final.
19. Power of Central Government to Supersede Authority - (1) If at any time the Central
Government is of the opinion-
(a) That, on account of circumstances beyond the control of the Authority, it is unable to
discharge the functions or perform the duties imposed on it by or under the provisions of
this Act, or
(b) That the Authority has persistently defaulted in complying with any direction given by
the Central Government under this Act or in the discharge of the functions or performance
of the duties imposed on it by or under the provisions of this Act and as a result of such
default the financial position of the Authority or the administration of the Authority has
suffered; or
(c) That circumstances exist which render it necessary in the public interest so to do, the
Central Government may, be notification and for reasons to be specified therein, supersede
the Authority for such period, not exceeding six months, as may be specified in the
notification and appoint a person to be the Controller of Insurance under section 2B of the
Insurance Act, 1938 (4 of 1938), if not already done:
Provided that before issuing any such notification, the Central Government shall give a reasonable Notes
opportunity to the Authority to make representations, if any, of the Authority.
(2) Upon the publication of a notification under sub-section (1) superseding the Authority, -
(a) The Chairperson and other members shall, as from the date of super-session, vacate their
offices as such;
(b) All the powers, functions and duties which may, by or under the provisions of this Act, be
exercised or discharged by or on behalf of the Authority shall, until the Authority is
reconstituted under sub-section (3), be exercised and discharged by the Controller of
Insurance; and
(c) All properties owned or controlled by the Authority shall, until the Authority is
reconstituted under sub-section (3), vest in the Central Government.
(3) On or before the expiration of the period of super-session specified in the notification issued
under sub-section (1), the Central Government shall reconstitute the Authority by a fresh
appointment of its Chairperson and other members and in such case any person who had
vacated his office under clause (a) of sub-section (2) shall not be deemed to be disqualified for
reappointment.
(4) The Central Government shall cause a copy of the notification issued under sub-section (1)
and a full report to any action to be laid before each House of Parliament at the earliest.
20. Furnishing of returns, etc., to central government - (1) The Authority shall furnish to the
Central Government at such time and in such form and manner as may be prescribed, or as the
Central Government may direct to furnish such returns, statements and other particulars in
regard to any proposed or existing programme for the promotion and development of the
insurance industry as the Central Government may, from time to time, require.
(2) Without prejudice to the provisions of sub-section (1), the Authority shall, within nine
months after the close of each financial year, submit to the Central Government a report giving
a true and full account of its activities including the activities for promotion and development of
the insurance business during the previous financial year.
(3) Copies of the reports received under sub-section (2) shall be laid, as soon as may be after they
are received, before each House of Parliament.
21. Chairperson, Members, Officers and Other Employees of Authority to be Public Servants -
The Chairperson, members, officers and other employees of Authority shall be deemed, when
acting or purporting to act in pursuance of any of the provisions of this Act, to be public servants
within the meaning of section 21 of the Indian Penal Code (45 of 1860).
22. Protection of Action Taken in Good Faith - No suit, prosecution or other legal proceedings
shall lie against the Central Government or any officer of the Central Government or any
member, officer or other employee of the Authority for anything which is in good faith done or
intended to be done under this Act or the rules or regulations made thereunder:
Provided that nothing in this Act shall exempt any person from any suit or other proceedings
which might, apart from this Act, be brought against him.
23. Delegation of Powers - (1) The Authority may, by general or special order in writing,
delegate to the Chairperson or any other member or office of the Authority subject to such
conditions, if any, as may be specified in the order such of its powers and functions under this
Act as it may deem necessary.
(2) The Authority may, by a general or special order in writing, also form committees of the
members and delegate to them the powers and functions of the Authority as may be specified by
the regulations.
Notes 24. Power to Make Rules - (1) The Central Government may, by notification, make rules for
carrying out the provisions of this Act.
(2) In particular, and without prejudice to the generality of the foregoing power, such rules may
provide for all or any of the following matters, namely:
(a) The salary and allowances payable to, and other terms and conditions of service of, the
members other than part-time members under sub-section (1) of section 7;
(b) The allowances to be paid to the part-time members under sub-section(2) of section 7;
(c) Such other powers that may be exercised by the Authority under clause (q) of sub-section
(2) of section 14;
(d) The form of annual statement of accounts to be maintained by the Authority under sub-
section (1) of section 17;
(e) The form and the manner in which and the time within which returns and statements
and particulars are to be furnished to the Central Government under sub-section (1) of
section 20;
(f) The matters under sub-section (5) of section 25 on which the Insurance Advisory Committee
shall advise the Authority;
(g) Any other matter which is required to be, or may be, prescribed, or in respect of which
provision is to be or may be made by rules.
25. Establishment of Insurance Advisory Committee - (1) The Authority may, by notification,
establish with effect from such date as it may specify in such notification, a Committee to be
known as the Insurance Advisory Committee.
(2) The Insurance Advisory Committee shall consist of not more than twenty-five members
excluding ex-officio members to represent the interests of commerce, industry, transport,
agriculture, consumer forums, surveyors, agents, intermediaries, organizations engaged in safety
and loss prevention, research bodies and employees’ association in the insurance sector.
(3) The Chairperson and the members of the Authority shall be the ex officio Chairperson and
ex-officio members of the Insurance Advisory Committee.
(4) The objects of the Insurance Advisory Committee shall be to advise the Authority on matters
relating to the making of the regulations under section 26.
(5) Without prejudice to the provisions of sub-section (4), the Insurance Advisory Committee
may advise the Authority on such other matters as may be prescribed.
26. Power to Make Regulations - (1) The Authority may, in consultation with the Insurance
Advisory Committee, by notification, make regulations consistent with this Act and the rules
made thereunder to carry out the purposes of this Act.
(2) In particular, and without prejudice to the generality of the foregoing power, such regulations
may provide for all or any of the following matters, namely:-
(a) The time and places of meetings of the Authority and the procedure to be followed at such
meetings including the quorum necessary for the transaction of business under sub-section
(1) of section 10;
(b) The transactions of business at its meetings under sub-section (4) of section 10;
(c) The terms and other conditions of service of officers and other employees of the Authority
under sub-section (2) of section 12;
(d) The powers and functions which may be delegated to Committees of the members under Notes
sub-section (2) of section 23; and
(e) Any other matter which is required to be, or may be, specified by regulations or in respect
of which provision is to be or may be made by regulations.
27. Rules and Regulations to be laid Before Parliament - Every rule and every regulation made
under this Act shall be laid, as soon as may be after it is made, before each House of Parliament,
while it is in session, for a total period of thirty days which may be comprised in one session or
in two or more successive sessions, and if, before the expiry of the session immediately following
the session or the successive session aforesaid, both Houses agree in making any, modification
in the rule or regulation or both Houses agree that the rule or regulation should not be made,
the rule or regulation shall thereafter have effect only in such modified form or be of no effect,
as the case may be; so, however, that any such modification or annulment shall be without
prejudice to the validity of anything previously done under that rule or regulation.
28. Application of Other Laws not Barred. - The provisions of this Act shall be in addition to, and
not in derogation of, the provisions of any other law for the time being in force.
29. Power to Remove Difficulties - (1) If any difficulty arises in giving effect to the provisions of
this Act, the Central Government may, by order published in the Official Gazette, make such
provisions not inconsistent with the provisions of this Act as may appear to be necessary for
removing the difficulty:
Provided, that no order shall be made under this section after the expiry of two years from the
appointed day.
(2) Every order made under this section shall be laid, as soon as may be, after it is made, before
each House of Parliament.
30. Amendment of Act 4 of 1938 - The Life Insurance Act, 1938 shall be amended in the manner
specified in the First Schedule to this Act.
31. Amendment of Act 31 of 1956 - The Life Insurance Corporation Act, 1956 shall be amended in
the manner specified in the Second Schedule to this Act.
32. Amendment of Act 57 of 1972 - The General Insurance Business (Nationalization) Act, 1972
shall be amended in the manner specified in the Third Schedule to this Act.
Self Assessment
10. The head office of the Authority shall be at such place as the ……………………….
Government may decide from time to time.
11. The Chairperson and every other whole-time member shall hold office for a term of
…………………… years from the date on which he enters upon his office and shall be
eligible for reappointment.
12. All the assets and liabilities of the ……………………….. Insurance Regulatory Authority
shall stand transferred to, and vested in, the Authority.
Notes 13. The accounts of the Authority shall be audited by the ………………………… and
……………………………………… of India.
14. The Authority shall furnish to the Central Government statements and other particulars
in regard to any proposed or existing programme for the ……………………………… and
development of the insurance industry.
Case Study IRDA Tweaks Investment Norms for
Insurance Companies
I
RDA tweaked norms for insurance companies to invest their funds in different market
instruments like government securities and corporate debt to channelize long term
savings in infrastructure sector.
Life insurance companies can now be invested in central government securities which
should not be less than 25 per cent of the total corpus, Insurance Regulatory Development
Authority (IRDA) said in a notification.
At the same time, it has allowed life insurers to invest in housing and infrastructure
bonds, with ratings of not less than AA by credit rating agencies. The total investment in
the category will not be less than 15 per cent.
On pension funds, the guidelines said money generated from them will be invested in the
government bonds, up to 40 per cent of the fund value, while not more than 60 per cent
would be invested in other approved instruments.
As for investments in ULIP funds, the guidelines said that at least 30 per cent of the fund
value would be invested in government securities and 5 per cent can be invested in
housing and infrastructure bonds.
Question
Source: http://articles.economictimes.indiatimes.com/2013-03-07/news/37531996_1_infrastructure-
bonds-irda-ulip
7.5 Summary
In early 90’s, with the world market forces playing with full strength; growing literacy
level; better regulatory systems and need for fast growth in this sector, the need of the
hour was to go with the world and throw open Life & General Insurance Sector to private
entrepreneurs once again so that there is no monopoly and the customer/consumer/
buyer gets more choices than one type of Insurance product.
Full force and maximum utility of various institutions like Advisory Committee and self-
regulatory organizations are not yet realized in India as the regulator seems to be in a
long-learning mode.
The Insurance Regulatory and Development Authority (IRDA) has notified changes made Notes
to the guidelines on design of life insurance products in the gazette in February 2013. All
existing group products will stand withdrawn from 1 July 2013 and all individual products
from 1 October 2013.
In case of non-participating policies, the return on the policy is disclosed in the beginning
of the policy itself. In both cases, a policyholder should calculate the net return to assess
the total costs.
The IRDA in February 2013 has also issued guidelines to standardize health insurance in
India. Now, all health insurance policies would be renewable for lifetime and will have an
entry age of at least 65 years. All policies except customised ones will be renewable for life
time. Insurers have to settle claims within 30 days after the receipt of all the documents.
The Chairperson and every other whole-time member shall hold office for a term of five
years from the date on which he enters upon his office and shall be eligible for
reappointment:
Control and regulation of the rates, advantages, terms and conditions that may be offered
by insurers in respect of general insurance business not so controlled and regulated by the
Tariff Advisory Committee under section 64U of the Insurance Act, 1938 (4 of 1938);
The accounts of the Authority shall be audited by the Comptroller and Auditor-General of
India at such intervals as may be specified by him and any expenditure incurred in
connection with such audit shall be payable by the Authority to the Comptroller and
Auditor-General.
7.6 Keywords
Appointed Day: It means the date on which the Authority is established under sub-section (1) of
section 3.
Member: Member means a whole time or a part time member of the Authority and includes the
Chairperson.
1. Controller 2. Private
5. President 6. Insurance
7. Security 8. Participating
Misra, M.N. and Mishra, S.B. (2009), Insurance Principles and Practices, S. Chand
Publication.
Sahoo and Das (2009), Insurance Management: Text and Case, Himalaya Publication.
http://www.medindia.net/patients/insurance/insurance-concepts-and-irda-
duties-power-function.htm
http://flame.org.in/KnowledgeCenter/SalientfeaturesofIRDAguidelines
forinsuranceplans.aspx
http://www.medindia.net/patients/insurance/insurance-concepts-and-irda-
act.htm
CONTENTS
Objectives
Introduction
8.4 Annuity
8.7 Summary
8.8 Keywords
Objectives
Introduction
In the previous unit, you have studied about the history of IRDA act. The unit also gave an
overview IRDA act. The previous unit also summarized the salient features of IRDA act as well
as the provisions of IRDA act.
You need to know that a good financial planning will protect an individual from unforeseen
financial crisis. It will provide required financial support and confidence. Financial planning
can be done for long-term or short-term depending upon the need to cover the entire life or part
thereof of an individual.
As we know, financial needs and priorities keep changing from one stage of life to another. Even
the earning of a person may also change from time to time. An individual has to undergo
various phases of life viz., student, middle-aged person, and retired individual. Each stage of life
requires a different financial plan. A prudent individual will prepare his/her financial plans on
the basis of the needs, desires and priorities of life.
You must also keep in mind the various related social, economic and environment factors. An
individual should realize that life insurance, apart from meeting the contingencies and
administering savings, also offers the benefit of peace of mind. So, in this unit you will study
about life insurance in detail.
In the next unit, you will study about the various elements of general contract. The unit will also
deal with the meaning and definition of marine insurance, kinds of marine insurance policies
and various clauses incorporated in marine insurance. It will also summarize the concepts of
marine losses and payment of claims.
You must be aware that life insurance is protection against financial loss resulting from insured
Individual’s death. In legal terms life insurance is a contract the policy owner and the insurer,
where the latter agrees to reimburse the occurrence of the insured individual’s death or other
event such as terminal illness or critical illness. The insured agrees to pay the cost in terms of
insurance premium for the service.
The elements of life insurance are risk coverage and savings for future. Life Insurance provides
you and your family with protection against all the risks involved, moreover providing you an
opportunity to grow your investments. It could be viewed as a long-term investment to provide
for your child’s future expenses or your expenses, post retirement.
It is the earnest desire of every individual to own property. Anyone who is in possession of
something tangible feels secure. But very few people have adequate income to own something
of their own. It is just they failed to plan and not planned to fail.
!
Caution It is always desirable that we identify our financial needs and buy an instrument
rather than buy the instrument and try to fit in our needs. Financial planning has become
more complex because of greater economic uncertainty, constantly changing tax laws and
varieties of options.
It is very difficult to prepare a list of all financial needs. But it can be divided into capital needs Notes
like emergency funds, education needs, marriage needs and income needs like family income,
retirement needs. Life Insurance has been recognized as one of the best instruments of family
financial program. Usually people look at investment in life Insurance as risk cover/investment,
combination of both the above, adequately long term, safe investment, moderate yield and tax
savings.
The need levels of individuals in Life Insurance naturally depend on the age group. Every one of
us has the following Insurance needs at every point of our life. But the degree of need depends
on age. The recognized needs are protection for self and family, children needs, retirement
needs, special needs like health and housing.
Several definitions of life insurance contract have been given from time to time by learned
persons, Judges and in the insurance legislation as under:
A contract of life insurance is that in which one party agrees to pay a given sum on the happening
of a particular event contingent upon the duration of human life, in consideration of the immediate
payment of a smaller sum or certain equivalent periodical payments by another.
– Bunion
Life Insurance contract may be defined whereby the insurer, in consideration of a premium paid
either in lump sum or in periodical instalments, undertakes to pay an annuity of a certain sum
of money either on the death of the insured or on the expiry of a certain number of years.
– R.S. Sharma
A contract of Life Assurance is that in which one party agrees to pay a given sum on the
happening of a particular event contingent upon the duration of human life in consideration of
the immediate payment of a smaller sum or certain equivalent periodical payments by another.
Life insurance business is the business of effecting contract upon human life.
- Insurance Act
Self Assessment
1. The …………………………………….. of life insurance are risk coverage and savings for
future.
You must understand that life insurance is considered to be a scientific concept owing to the
following reasons:
1. Risk Sharing: Life Insurance means pooling of funds of people and meeting the loss of
those few who have met a mishap i.e. an early death. After the death of the bread-winner
of a family, the members of the family may be compelled to live a life of misery, but for
the insurance cover that comes to their rescue by providing money for sustenance, education
and growth.
Notes 2. The Law of Large Numbers: The principle of risk sharing only works when the law of large
numbers is operational. Under this scientific principle, the larger the group, the lesser
impact the death of one member has on the group as a whole. A group with just a hundred
or a thousand members would not work. The base would be too fragile, too susceptible to
mortality due to situations and events that lead to unexpected mass deaths (such as an
epidemic or an earthquake that would take away thousands of lives in a certain geographic
location. This is one reason why groups and individuals today transfer the risk to insurance
companies, in effect forming groups consisting of hundreds of thousands, very often
millions, of members. Hence, larger groups make insurance successful.
3. Predictable Mortality: The third principle of life insurance is predictable nature of
mortality. It is not possible to tell when a person will die. But as more than a century has
passed for the insurers recording data about health, lifestyle and mortality trends, insurers
can project life expectancies. This data is recorded in mortality tables.
Did u know? A mortality table summarizes the life span of a large number of people.
Specifically, it tells about (1) the number of deaths that will occur per 1,000 individuals at
a given age and (2) the life expectancy of an individual at any age. It charts a representative
sample of 10 million lives and follows them to age 100, when for insurance purposes, the
last person is presumed to have died.
Once the insurance company can reasonably predict how many people of a given age will
die in a given year, insurer can then project costs and premium rates. More the life
expectancy, the lesser is the cost of life insurance.
4. Investments: It may be years before a claim is made against the policy, premiums collected
minus the claims paid during the year and the other expenses of insurance company are
invested. Also, a percentage of assets is set aside as company reserves to meet the claims
as they arise.
5. Fair and Accurate Risk Selection: A life insurance contract is an aleatory contract. It is
based on the possibility of a chance occurrence and, in all likelihood, one side will benefit
more than the other. Fair and accurate risk assessment should be done.
Notes Especially with individual insurance policies, coverage is issued based on the
assumption of reasonable risk.
This means insurance of healthy people who are generally in good health should be done. This Notes
is made possible through a medical examination at time of issue of policy.
Self Assessment
3. The principle of ………………………………… only works when the law of large numbers
is operational.
As you are well aware that life insurance is a contract providing for the payment of a sum of
money to the person assured or if not him then to the person entitled to receive the same on the
happening of a certain event. The two basic needs applicable universally to all individuals are
risk coverage and savings for future.
1. Risk Coverage: Risk is used here to mean “death”. The first basic need is to provide a lump
sum amount to the family in the event of the untimely death of the bread winner. This is
called term insurance or temporary insurance. The lump sum amount is payable only if
the death of the insured occurs during a selected period. If the insured survives till the end
of the selected period, nothing becomes payable.
2. Savings for Future: Savings is accumulation of funds for a specific purpose in the future.
Here the lump sum insurance amount is payable only if the insured survives till the end
of the selected period. If the insured dies during the period of insurance, nothing becomes
payable. This is called “pure endowment”.
The two concepts, term insurance and pure endowment are the basic elements of every life
insurance product. By combining these two elements in different proportions different products
of life insurance are developed, and the proportion of these two elements in the mixture depends
on the different needs of individuals. These two elements are therefore called the “Basic Building
Blocks” in all life insurance product design.
The life insurance policies can be divided on the basis of:
Methods of premium payments
Single premium policy
Level premium policy
Participation in profit
With profit policy
Without profit policy
Number of lives covered
Single life policy
Multiple life policy
Joint life policies
Method of payment of sum assured
Instalments or annuity policies
Lump-sum policies
Methods of Duration
Methods of Endowment
Annuity plans
3. Investment cum insurance products – Endowment plan, Money-back plan, Whole-life and
Unit Linked insurance plans.
You must remember that there are only two basic plans of Life Insurance. They are Term
Assurance and Pure Endowment. In term assurance the sum assured is paid only in case of death
of the assured within the term of the contract and nothing is paid in case of survival to end of the Notes
term. But in Pure endowment, the sum assured is paid only in case the assured survives to the
end of the term. Nothing is paid in case of death of the assured within the term. Based on these
two basic plans, any number of plans can be devised by combination of these two plans. These
two plans combined in various proportions give rise to all other plans which are called as
Traditional or Conventional Plans.
The various products available in the Insurance market in India based upon about the four
needs like:
1. Death
3. In capacity
They are the major needs and occupy prominent position in our Life Insurance planning. Any
other need can be a sub division of these.
Term Assurance
Term assurance is the cheapest form of Insurance. As explained above, this plan of Insurance is
just a Risk Cover plan.
Example: Young people who cannot afford high premiums can go in for this policy and
obtain substantial cover at a very moderate cost.
This term assurance has undergone tremendous modification like:
1. Term assurance: Here sum assured is paid only in case of death of the assured within the
term of the contract. Nothing is payable if the assured survives the end of the term.
2. Term assurance with return of premiums: In this plan, the sum assured is paid in case of
death within the term. But if assured survives the term of the contract, all the premiums
paid are returned.
3. Term assurance with return of premiums and loyalty additions: If the assured survives
the term, in addition to return of premiums, loyalty additions are given. Such additions
may be a percentage of premiums.
4. Term assurance with return of premiums & loyalty additions and extended cover: In this
plan in additions to the benefits under (3), the contract does not come to end, but the
insurer extends term assurance cover for a further period after the end of term. In case of
death of the assured during the extended period, the Insurer pays full or part of the sum
assured. This is ideal plan, whereby the assured can have risk cover at an age when he may
not be eligible for Life Insurance at all.
5. Convertible term assurance: In this plan the assured has a choice of converting the policy
into an endowment or whole life at the end of the term. The option is to exercise before
2 years from the expiry of the term and the Insurer will agree to cover risk for a sum not
exceeding the original sum assured. There is no need to submit any proof of insurability.
Whole Life
Under whole life, by concept the sum assured is payable on death only. Whereas in term assurance,
the death should take place within the term of the contract, in whole life there is no fixed term
Notes and the sum assured is paid on death at any time. The following are the modifications that have
taken place over a period of time.
1. Whole life: Here the Sum assured is paid on death and the premiums are to be paid, as long
the Life assured is alive.
2. Whole life Limited payment: In this, the assured has a choice of limiting the premium
payment period and the sum assured however is paid on death only.
The Insurers thought the above two do not serve the need of many and decided that the
premium payment automatically stops after 35 annual premiums are paid or the Life
Assured reaching 80 years of age, whichever is later and the Sum assured is also payable
on reaching age 100. Now this has also been modified and the sum assured is payable on
reaching 80 years of age.
3. Convertible Whole life: In this plan, the life assured has the option of converting the policy
into an endowment plan after 5 years from the date of commencement. The premium will
be less during the first 5 years and will increase according to the term selected. If however
the conversion is not exercised, the policy will run as whole life limited payment with
premiums ceasing at age 70 of the assured and the sum assured payable on death.
Endowment Type
These are the most popular plans of Insurance as the very definition of life insurance is found
here. That is the sum assured is paid on the event contingent upon the duration of human life,
death or survival.
1. Endowment policy: The sum assured is paid on death or survival to the end of term
whichever earlier.
2. Endowment limited payment: Here the Life Assured has choice of limiting the premium
payment period.
3. Endowment double or triple cover: In this policy, the sum assured payable on death within
the term will be two or three times the basic sum assured. But the sum on maturity will be
the basic amount only.
4. Marriage endowment: Here the sum assured is due only at the end of the term and the
payment of premiums stops at death of the assured. The objective of insurance to provide
for the marriage of daughter is met under the policy
1. Endowment & whole life: In this policy, the sum assured is paid on survival to the end of
term and the contract does not end and another sum assured is paid at death any time.
If however the assured dies before the expiry of the term, sum assured is paid.
2. Money Back & whole life: Under this plan a percentage of sum assured is paid every 5
years as long the assured is alive and full sum assured is paid on death at any time
irrespective of the survival benefits paid earlier.
1. Ordinary money back: These are fixed term policies where under, part of the Sum Assured
is paid at periodical intervals. Full Sum Assured is paid at death any time within the term
irrespective of the survival benefits paid.
2. Money back with increased cover: In this case, the survival benefits are as above. But the Notes
death benefits will be increased Sum Assured depending on the duration of the policy.
With growing cost of education and social responsibilities, it is but proper that we provide
funds for the needs of children. The following are some of the policies available:
1. Children Deferred Assurance: This plan can be given right from age 0. The risk commences
at age 18 or 21. The period from date of commencement to start of risk is called deferment
period. The policy automatically vests with the child on age 18 or 21. The proposer has a
choice of taking away the cash option on the deferred date. The proposer can also avail
premium waiver benefit, whereby the future premiums up to the deferred date are waived
in case of the death of the proposer before deferred dated.
2. Children Policy - Risk Bearing Type: Here the risk on the life of child starts at age 7 or two
years from the date of commencement of the policy whichever is later. The sum assured is
paid on maturity or on death of the assured.
3. Children Money Back Policy: In this policy, the risk on the life of the child starts at age 7
or 2 years from the date of commencement. On life assured surviving 18 & 20 years of age
20% of SA is paid and 30% of SA is paid on attaining 22 & 24 and on attaining 26 years of age
bonus for the entire duration of contract is paid. Full SA is paid on death at any time,
irrespective of survival benefits paid.
4. Exclusive policy for girl child: In this policy also, the risk starts from age 7 or 2 years from
date of commencement. On attaining 20 years of age, full Sum Assured is paid. But the
contract does not come to end. If the girl marries, risk on the life of husband will start
without proof of insurability and payment of any premium, and such risk extends up to
the lady reaching age of 50. In case of husband’s death, full Sum Assured is paid to the
assured. If both of them survive to age 50 of the lady, bonus for entire duration of contract
is paid.
You will be surprised to know that postal life insurance was started in 1884 as a welfare measure
for the employees of post and telegraphs department. The scheme became popular soon and the
scheme was extended to the employees of central and State governments also. Later, it was
extended to the employees of the banking industry, public sector undertakings, financial
institutions, local bodies, municipalities, educational institutions funded by the Government,
etc. The postal life insurance was extended to cover the rural people from 24th March 1995. The
administration of the scheme is controlled by the Director of the postal department at New
Delhi and the accounts are maintained at Kolkata. Postal Life Insurance is easy to explain. The
number of schemes is also very small compared to the schemes introduced by the insurance
companies.
You need to know that one of the risks associated with human being is the risk of living too
long. With break of joint family systems, each one of us has to start providing for the days after
we cease earning. The added problem of the increased longevity has multiplied the need to
provide for retirement. Life insurer is an organization, which can organize schemes to meet this
need. The following are some of them:
Notes Annuities
Annuities are annual payments made by the Insurer to the Annuitant in return for a lump-sum
or periodical payment made by the other. The annuities can be purchased in two ways:
1. Immediate Annuity: Here the purchaser pays a single one-time payment to the Insurer
and desires that annuity to flow immediately.
2. Deferred Annuity: Here the purchase price is paid by the buyer in instalments and annuity
starts after the corpus is built.
The annuitant can desire the payment of annuity in respect of the above in any of the following
ways:
1. Life Annuity: Here the Insurer pays annuity instalments as long as the annuitant is alive
2. Annuity certain: The annuity is paid for the selected number of years irrespective whether
the annuitant is alive or not.
3. Annuity certain and life thereafter: The annuity is paid for the selected number of years
and if the annuity is alive at the end of the term, it will continue for the lifetime of the
annuitant.
Notes It should be remembered that the annuity can be selected either to make yearly,
half yearly, and quarterly or monthly.
Pension Plans
The life insurance industry has come out with policies, which serve the provision of pension
linked with risk cover. In this type, risk on the life of the assured is covered on a notional sum
assured and such notional amount is made use to buy annuity as explained above. But in case of
death of the assured within the term, the nominee will be entitled to family pension based on
the notional sum assured. There is an option of commutation also.
Difference between annuity and Life Insurance:
Those who are afraid of living too long and Life Insurance by those who are afraid of
premature death purchase annuity.
In annuity there is self-selection by the annuitant and in Life Insurance there is selection
by the Insurer.
By concept wise in Life Insurance payments start at death and in case of annuity the
payments stops at death, both works on the theory of large numbers.
Life Insurance is based on rate of Mortality and Annuity is based on probability of survival.
You will find it interesting to note that group insurance is a device by which members belonging
to a homogeneous group can be given insurance cover under a single contract. The development
of group insurance in India is of recent origin and now lot of emphasis is given on wide
coverage in view of its simplicity and affordable cost.
Notes
The group should be homogeneous and the insurer may prescribe minimum number
depending on the scheme.
A single policy called master policy is issued covering all the members and spelling
out the relevant terms and conditions.
The group must have been formed other than for the purpose of taking out Insurance
& the group should already exist.
The scale of benefits is pre decided depending on the salary/grade of the employee.
The individual employee has no choice of selecting the sum assured.
At the inception of the scheme, an option is given for members to join the scheme.
But new entrants have to compulsorily join the scheme.
The employer is eligible to treat the premium as expenses and claim tax exemptions
The contract is renewable every year. At the time of renewal, based on the previous
years’ experience, the premium may get revised. This is called experience rating
The named person of the employer will deal with the Insurer in all servicing matters.
One year renewable term assurance: Here the contract is for one year renewable every year. In
the event of death of any member of the group during the year, the agreed sum assured is paid.
As per Gratuity Act 1972, an employer is legally bound to pay Gratuity for all employees who
put in a minimum service of 5 years. Wherever the employer appoints not less than 10 people,
the scale is at the rate of 15 days wages for every year service completed, subject to a maximum
of ` 3,50,000. The employer has to therefore make provision in advance. The methods may be:
Can create an internal reserve equal to the actuarial valuation of the liability.
Set up a fund and transfer the same to Insurance Company under a Group Gratuity scheme.
Of the above methods, the first two methods are quite risky in the sense that the fund may be
misused in terms of financial difficulties. The fourth method would be very prudent, since an
Insurer has a huge portfolio and can diversify his investments and assure a guaranteed return.
The Insurer has also qualified people to calculate the liability accurately.
Notes Group Gratuity linked with One Year Group Term Assurance (OYRTA)
Under this provision, risk on the life of the members of the group is covered and in case of
premature death, the gratuity paid will be notionally calculated and we would receive higher
gratuity. The balance service of the deceased member is considered and gratuity calculated.
The benefit of pension has the advantages of retaining the talented people with the organization;
the employer is treated as a progressive and the tax advantages enjoyed by both the employer
and the employee. The employer can find the same ways to provide for pension as discussed in
the provision for Gratuity. But the Insurance Company can provide actuarial, legal and taxation
help to the employer. Again by conjunction with OYRTA, the employee can be helped to get a
higher pension in case of premature death.
Under this scheme, the benefits offered include both death cover as well as savings. A part of the
contribution goes towards the cost of risk cover and in case of death of the employee; a certain
fixed amount is paid. On surviving to superannuating age, savings portion with interest is paid.
All the employers have to provide for risk cover to those who come under PF Act. This provision
can be arranged with an Insurance Company, whereby the Insurer will cover risk on the life of
the employee to the extent of balance of PF account on the date of death or upto ` 62,500
whichever is lower.
As per Article 41 of Indian Constitution, the Central Government has to provide Social Security
to vulnerable sections of the Society. Life Insurance is one of the ways by which such security can
be provided. Now IRDA has also prescribed that each Insurer has to compulsorily cover certain
number of lives under such schemes. The scheme has to be financed either wholly by the Insurer
or with nodal agencies.
Let’s discuss about non-traditional products. Following are the non-traditional life insurance
products:
Traditional life insurance policies were issued to give some compensation if loss occurred in an
unforeseen manner. The insurers usually added some reversionary bonus to the sum assured
according to their experience in mortality, interest-earning and the office expenses. If these are
favourable, surplus would result in the annual valuation. The bonus rate depends upon the
investment also. The investment is regulated by the company’s rules and the Insurance Act as
well. The insured were growing more aware and were ambitious but the lower rate of bonus did
not match with their ambition or the increasing rate of inflation. Hence insurers were obliged to
introduce products which had a relationship to the financial market. The returns were also
satisfactory for the insured.
The insurers put a rider that the insured’s wishes would be carried out while investing the Notes
amounts collected. The insured had to be responsible for the investments. Many schemes were
introduced with this condition that the insured were responsible for the returns. The insurers
had to segregate the premiums (unbundling) into cost of issue of the policy, cost of covering the
death risk and the amount to be invested. In the traditional policies the insurers were responsible
for the investment since such splitting was not practiced. The insuring public wanted more
return for the investment in insurance and wanted the life cover also at a minimum cost. In these
plans the premium is unbundled, that is, the investment portion is separated from the expenses
of the policy, the cost of insurance etc. The insured person knows what is invested in units.
He also knows where the amount is being invested. He should be aware of the fluctuations of
the market and should shift the investment from one area to another by an action called
‘switching’. These plans are introduced mainly because:
1. The inflation was catching up, reducing the purchase capacity of the returns.
4. The insuring public was growing more and more aware of the insurance needs,
5. The boom experienced in the share market encouraged the insuring public to go for such
plans which would give them adequate returns.
The financial market consisted of mutual funds and shares. The policy holder is treated as a
small investor and hence investment in shares is not feasible as it involves an outlay of huge
amounts. The mutual funds are representing small investors and the amounts collected are
accumulated to large amounts for the investments to be made. Hence the investment is in
mutual funds and the insured can opt for any of the three types:
High risk, or
Balanced risk, or
Low risk.
This does not mean that there are only three types of investments. Every insurer has various
methods of computations of these. The returns are directly related to the type of investment and
the insured is given the privilege of changing the risk (switching) pattern after a period of time
(usually after the 1st year). More than once also he can change the options but the minimum
period he has to stick to the type of investment may be prescribed. After the first 3 or 4 changes
(free switches) further switches are at cost. If the insured is not in a position to exercise the switch
the insurer will automatically switch to the next best option as per his understanding of the
market. This is done to protect the interests of the insured.
You will find out that there are other insurance products in India as well. Following are the
other insurance products in India:
Health Insurance
A Health insurance policy is a contract between an insurance company and an individual. The
contract can be renewable annually or monthly, the recent health insurance products offered by
the life insurance company are designed like the term insurance where in the premium is
Notes collected for an sum assured and the risk is covered for a longer period that is 10/20/30 years
and so on. The type and amount of health care costs that will be covered by the health plan are
specified in advance, in the member contract or evidence of coverage booklet.
Health insurance works by estimating the overall risk of health care expenses and developing a
routine finance structure (such as a monthly premium or annual tax) that will ensure that money
is available to pay for the health care benefits specified in the insurance agreement. The benefit
is administered by a central organization, most often either a Government agency or a private
or not for profit entity operating a health plan. There are various types of health coverage in
India. Based on ownership the existing health insurance schemes can be broadly divided into
categories such as:
Micro Insurance
The micro insurance system, a new concept in India, is capable of penetrating all sections of the
masses to provide the needed social and financial security to the people. This has an upper edge
over the formal insurance system, which did not possess the products suiting the people,
particularly the high-risk clients. Further, it could even play a positive role when incorporated
with disaster management measures.
Micro insurance is a term increasingly used to insurance characterized by low premium and low
caps/coverage. Micro refers to small financial transaction that each insurance policy generates.
Micro insurance is a financial arrangement to protect low income people against specific perils
in exchange for regular premium payments proportionate to the likelihood and cost of the risk
involved. Micro insurance is synonymous to community-based financing arrangements including
community health funds, mutual health organizations, rural health insurance, revolving drug
funds and community financing schemes evolved in the context of severe economic constraints,
political instability and lack of good governance.
The products offered under micro insurance are categorized both under health risks (illness,
injury or death) and property risks (damage or loss). A few micro insurance products offered to
cover the above mentioned risks are:
1. Crop insurance.
2. Livestock/cattle insurance.
4. Health insurance.
6. Death insurance.
7. Disability insurance.
Rural insurance covers take care of areas like fisheries, horticulture, floriculture, sericulture and
cattle and livestock. In India considering the factors like continuum of economic activity between
rural and urban areas, the insurance sector has penetrated into the rural area. The premiums
collected are low and it is slightly costlier to the insurers. The various products offered under
this are: Comprehensive Crop Insurance, Experimental Crop Insurance Scheme and National
Agriculture Insurance Scheme.
You must remember that the current plans offered in the market by various players are:
Term assurance
Endowment assurance
Even the pension plans can also be opted. The premiums can be paid as (1) Single premium or
(2) Regular premium (yearly etc.). The tax benefits are available under Section 80C, 80D and 10
(10D) of the Income Tax Act, 1961.The above mentioned plans are offered along with additional
benefits offered known as Riders. The meaning of the term Riders and its details is further
explained.
Riders
Rider is an extra benefit under the policy. Extra premium has to be paid to secure the extra
benefit. The rider benefit is available only on certain conditions to be decided by the insurer.
Riders also enhance the value of the policy. Riders can be availed only if the premium for the
basic benefit (sum assured) is being paid. Once the basic premium for the sum assured stops the
rider benefit also stops. In some cases the rider benefit ceases earlier to Date of Maturity (DOM)
though the basic premium for the sum assured is continuing. The rider benefit shall not exceed
the basic sum assured in case of critical illness or accident benefit.
!
Caution The total extra premiums for all other benefits should not exceed 30 per cent of the
basic premium for the basic sum assured.
1. Term rider
Prior to nationalization (1956), many private insurance companies would offer insurance to
female lives with some extra premium or on restrictive conditions. However, after nationalization
of life insurance, the terms under which life insurance is granted to female lives have been
reviewed from time-to-time. At present, women who work and earn an income are treated at
par with men. In other cases, a restrictive clause is imposed, only if the age of the female is up to
30 years and if she does not have an income attracting Income Tax.
Caselet Top 10 Life Insurance Myths
L
ife insurance is not a simple product. Even term life policies have many elements
that must be considered carefully in order to arrive at the proper type and amount
of coverage. But the technical aspects of life insurance are far less difficult for most
people to deal with than trying to get a handle on how much coverage they need and why.
This article will briefly examine the top 10 misconceptions surrounding life insurance and
the realities that they distort.
Myth #1: I’m Single and Don’t Have Dependents, so I Don’t Need Coverage
Even single persons need at least enough life insurance to cover the costs of personal
debts, medical and funeral bills. If you are uninsured, you may leave a legacy of unpaid
expenses for your family or executor to deal with. Plus, this can be a good way for low-
income singles to leave a legacy to a favourite charity or other cause.
Myth #2: My Life Insurance Coverage Needs Only Be Twice My Annual Salary
The amount of life insurance each person needs depends on each person’s specific situation.
There are many factors to consider. In addition to medical and funeral bills, you may need
to pay off debts such as your mortgage and provide for your family for several years.
A cash flow analysis is usually necessary in order to determine the true amount of insurance
that must be purchased - the days of computing life coverage based only on one’s income-
earning ability are long gone.
Maybe, maybe not. For a single person of modest means, employer-paid or provided
term coverage may actually be enough. But if you have a spouse or other dependents, or
know that you will need coverage upon your death to pay estate taxes, then additional
coverage may be necessary if the term policy does not meet the needs of the policyholder.
Afraid not, at least in most cases. The cost of personal life insurance is never deductible unless
the policyholder is self-employed and the coverage is used as asset protection for the
business owner. Then the premiums are deductible on the Schedule C of the
Form 1040.
Contd...
Myth #5: I Absolutely MUST Have Life Insurance at Any Cost Notes
In many cases, this is probably true. However, people with sizable assets and no debt or
dependents may be better off self-insuring. If you have medical and funeral costs covered,
then life insurance coverage may be optional.
Myth #6: I Should ALWAYS Buy Term and Invest the Difference
Not necessarily. There are distinct differences between term and permanent life insurance,
and the cost of term life coverage can become prohibitively high in later years. Therefore,
those who know for certain that they must be covered at death should consider permanent
coverage. The total premium outlay for a more expensive permanent policy may be less
than the on-going premiums that could last for years longer with a less expensive term
policy.
There is also the risk of non-insurability to consider, which could be disastrous for those
who may have estate tax issues and need life insurance to pay them. But this risk can be
avoided with permanent coverage, which becomes paid up after a certain amount of
premium has been paid and then remains in force until death.
Myth #7: Variable Universal Life Policies are Always Superior to Straight Universal Life
Policies Over the Long Run
Many universal policies pay competitive interest rates, and variable universal life (VUL)
policies contain several layers of fees relating to both the insurance and securities elements
present in the policy. Therefore, if the variable subaccounts within the policy do not
perform well, then the variable policyholder may well see a lower cash value than someone
with a straight universal life policy.
Poor market performance can even generate substantial cash calls inside variable policies
that require additional premiums to be paid in order to keep the policy in force.
Nonsense. The cost of replacing the services formerly provided by a deceased homemaker
can be higher than you think, and insuring against the loss of a homemaker may make
more sense than one might think, especially when it comes to cleaning and day-care costs.
Myth #9: I Should Always Purchase the Return-of-Premium (ROP) Rider on Any Term
Policy
There are usually different levels of ROP riders available for policies that offer this feature.
Many financial planners will tell you that this rider is not cost-effective and should be
avoided. Whether you include this rider will depend on your risk tolerance and other
possible investment objectives.
A cash flow analysis will reveal whether you could come out ahead by investing the
additional amount of the rider elsewhere versus including it in the policy.
Myth #10: I’m Better off Investing My Money Than Buying Life Insurance of Any Kind
Hogwash. Until you reach the breakeven point of asset accumulation, you need life coverage
of some sort (barring the exception discussed in Myth No.5.) Once you amass $1 million of
liquid assets, you can consider whether to discontinue (or at least reduce) your million-
dollar policy. But you take a big chance when you depend solely on your investments in
the early years of your life, especially if you have dependents. If you die without coverage
for them, there may be no other means of provision after the depletion of your current
assets.
Contd...
These are just some of the more prevalent misunderstandings concerning life insurance
that the public faces today. Therefore, there are many life insurance questions you should
ask yourself. The key concept to understand is that you shouldn’t leave life insurance out
of your budget unless you have enough assets to cover expenses after you’re gone. For
more information, consult your life insurance agent or financial advisor.
Source: http://www.investopedia.com/articles/pf/08/life-insurance-myths.asp
Self Assessment
5. In term assurance the sum assured is paid only in case of ………………………. of the
assured within the term of the contract and nothing is paid in case of survival to end of the
term.
8.4 Annuity
In this section, we will discuss about Annuity. The following are some of the important definitions
and revelations in the context of Annuities/pension plans:
According to S. S. Heubner and Kenneth Black Jr., “Life Insurance pertains to the years of
ascendance and annuity to the years of decline. When coupled together, the two forms of
insurance complete the economic program from start to finish on a basis of financial
dependability.”
According to Bhir and Limaya, “Annuity is a contract where the annuitant agrees to pay to
insurer, a certain amount either in a lump sum or spread over a period of few years and the
insurer in return agrees to pay to the annuitant a certain sum every year, either so long as
the annuitant is alive or for such period as may be determined by the contract of annuity.”
According to D.S. Hansen, “Annuity is a form of pension, whereby in return for a certain
sum of money, the assurer agrees to pay the annuitant, an annual amount for a specified
period.”
According to Mayerson, “The life annuity is a device that liquidates the annuitant’s capital
over the life time, paying him an income comparing both interest on his money and
portion of principal.’
Thus, annuity is a contract sold by a life insurance company that provides fixed or variable
payments to an annuitant, either immediately or at a future date. The recipient of annuity is
usually known as annuitant. Annuity literally means ‘an annual payment’, but can be described
as periodical payments depending on the status, time or life.
Notes
!
Caution In annuity contract, the insurer undertakes to pay certain level sums periodically
up to expiry of the term or up to death. Since at the early death, the insurer does not suffer
loss, no medical examination is necessary. However, evidence of age is essentially asked
for and taken at the time of proposal.
The annuity is beneficial to those who do not want to leave amount for others but to use their
money during their lifetime. Alternatively in case of bank deposits, a person may leave certain
amount at early death or may suffer loss in living long due to stoppage of the money after a
certain period. The payment of annuity generally continues up to the death. Hence, the premium
rate is determined according to longevity. The amount of premium is higher at younger age and
lower at advanced age. This is based on the fact that a young person will stay alive for a longer
period in contrast to an older person.
The situations, which can arise in connection to an annuity holder, are as under:
1. If an annuitant lives exactly his life expectancy, he neither gains nor loses under an annuity
contract.
2. But if he outlives the life expectancy, the additional payments up to the date of his death
will have to be drawn by the insurer from the fund created by the contributions made by
all those who purchased annuity contracts.
3. If an annuitant dies in advance of his life expectancy, he would not have recovered his
entire contribution and the excess would go to provide annuities to those who outlived
their life expectancies.
However, it is beyond human capability to find out in advance, which of the three above
categories one would fall. Hence, the very basis of life annuities is the law of large numbers,
which is none other law but the law on which life insurance operates.
You need to know that the purpose of the annuity is protection against outliving one’s income
earning age. Nowadays, annuities are becoming very popular. This is due to many reasons like:
Four ways are suggested below for providing the required support for persons after they cross
the stage of active life but in present times, annuities are the best tool to manage old age
requirements. The suggestions are as under:
1. Joint Family System: The joint family system was the norm and the members of the
family were looked after without much worry. However, it is now getting dismantled
due to successive partitions of agricultural lands over generations, lack of work
opportunities in village or hometowns. This explains the reason for the younger people
moving out to distant places in search of jobs. Fewer children, weakening of family bonds
and increasing independence in outlook are also other significant factors contributing to
birth of nuclear (small) families.
Notes enlightenment of the employers, employees are being provided with support after they
retire. Group Gratuity Schemes, Group Superannuation Schemes, Group Term Insurance,
and Group Saving Linked Insurance Schemes are popular in India. But such benefits are
available to salaried permanent employees and not for temporary or contractual
employees.
3. Social Security Schemes: Some schemes have been evolved so far with the active
contribution of the Government to provide for the retirement benefits for people who
have crossed their working age. In less developed countries, the Governments cannot
afford to provide social security benefits. Even those who try these schemes are considerably
inadequate.
Annuities are also an important means of insurance and are based on the same fundamental
principles. Both utilize and compute the probabilities of death and survival as reflected through
mortality tables. Both pay the public from the common fund created through pooling of resources
during better days.
In true sense, both are insurance. Life insurance protects against the absence of income in the
event of premature death of the bread earner or disability. An Annuity protects against the
absence of income to those afflicted with undue longevity. Dying too soon and living too long,
both are the present day problems.
Task Prepare a slideshow on the meaning and need of annuity contracts with the help of
real life examples.
You will find it interesting to note that there are some differences in life insurance and annuity
contracts. Some people even call annuity as the reverse application of the life insurance principle.
1. Annuity is protection against living too long whereas the life insurance contract is protection
against living too short.
2. The annuity contract liquidates gradually the accumulated funds whereas the life insurance
contract gradually accumulates funds.
3. Payment generally stops at death in case of annuity contracts whereas in life insurance, the
payment is usually given at death.
4. The premium in annuity contract is calculated on the basis of longevity of the annuitant
whereas in life insurance, the premium is based on the policy-holders mortality estimate.
5. The annuity contract is taken for one’s own benefit whereas the life assurance is generally
for benefits of the dependents.
Thus, one can say that annuity is opposite concept of life insurance. Both of these contracts
complete the economic programme of an individual. Where life insurance stops, the annuity
contract comes to the rescue of an individual. No doubt they are complimentary.
7. Life Insurance pertains to the years of ……………………………… and annuity to the years
of decline.
8. Annuity is a contract sold by a life insurance company that provides fixed or variable
payments to an ……………………………….
10. Life insurance protects against the …………………………… of income in the event of
premature death of the bread earner or disability.
We will discuss mortality tables in this section. A mortality rate refers to the number of deaths
in a specified population during a known period of time. The mortality rate is normally expressed
in the form of deaths out of 100 or 1000 individuals.
Example: Suppose there are 10,000 inhabitants in a town, out of them 10 people die of the
flu, then in that case, the flu mortality rate would be one in 1000. Mortality rates are based on
purely how many die of any reason in a population, or it can be used to define the death rate of
a certain illness or condition.
Mortality rates can have multiple uses, but are often used to explain the increase or decrease in
a cause of death over a lengthy time period.
Example: Mortality rates have been used by the Centre for Disease Control (CDC) to
indicate that the mortality rate for deaths caused due to car-accident in the United States have
gone down from almost 25 per 100,000 to nearly 15 per 100,000 between the time period of year
1979-2006, whereas during the same period deaths caused due to poisoning rose from 5 to 15 per
100,000.
Observing the mortality rates over time can help health officials understand where to focus
prevention and safety efforts, and indicate the possible trends in death caused due to factors
affecting the measured population.
A mortality rate may be used to describe the chances of survival or death in the treatment of a
disease. This piece of information can guide the patients to decide as to which treatment will
give them the best chance of survival. Moreover, if the mortality rate of a treatment is
tremendously high, patients may decide that it is too dangerous and unsafe or not worth the
pain or risk of the procedure.
The mortality rate of infants and children is generally used as a factor in determining the health
status of a country. A high infant mortality rate point toward poor prenatal and obstetric care,
and is normally found in conjunction with very poor areas or nations. In India, infant mortality
rates are frequently broken down by ethnicity or economic bracket, to highlight areas where
better care is required.
A mortality rate may also be expressed as a mortality table, also called a life table. A mortality
table shows the mortality rate and probability of death each year by using a generalized table
broken down by age. A healthy person can determine the probability that they will die before
Notes their next birthday by looking at a life table. Life tables are highly generalized and do not
include individual factors that may increase or decrease chances of death, for example whether
the person smokes, where they live, and if they have a healthy diet or pre-consisting medical
conditions. At best, mortality tables should be looked at as a rough average of likely lifespan.
From data showing the length of life and ages at death in the past it is possible to predict
probabilities of death and of survival in the future. This prediction is based on the assumption
that, like the law of chance, there is a law of mortality by which human beings die; that certain
causes are in operation which determine that out of a large group of persons at birth a definite
number of lives will fail each year until all have died; and that the force of mortality could be
measured if only the causes at work were known. But it is not necessary to analyse this law of
mortality completely and to know all the operating causes in order to predict the possible rate
of mortality in a group of persons. By studying the rate of death among any group and noting all
the circumstances that might, according to our best knowledge, affect that rate, it is possible to
surround any future group of persons with approximately the same set of circumstances and
expect approximately the same rate of death. Thus without complete knowledge of the law of
mortality a working basis is found for predicting future rates of death. It is necessary then to
have mortality statistics in order to develop a scientific plan of life insurance.
You must remember that the establishment of any plan of insuring against premature death
requires some means of giving mathematical values to the chances of death, and the
considerations advanced in the first division of this unit show that the laws of probability can be
used for this purpose as soon as trustworthy data are secured showing the course of past mortality.
Mortality tables, as such data are called, are records of past mortality put into such form as can
be used in estimating the course of future deaths.
You need to know that there are two sources from which the best-known mortality tables in
existence today have been obtained: (1) population statistics obtained from census enumerations,
and the returns of deaths from registration offices, and (2) the mortality statistics of insured
lives. Well-known examples of the former are the English life tables of Drs Farr, Ogle and
Tatham, successively in charge of the General Registry Office of England and Wales. Dr Farr’s
life table, for instance, was based on the registered deaths in England and Wales during the years
1838-54, and on the two census enumerations of population for 1841 and 1851.
Let’s take a look at the description of a mortality table. A mortality table has been described as
the picture of “a generation of individuals passing through time”. It shows a group of individuals
entering upon a certain age and traces the history of the entire group year by year until all have
died. Since any description will best be understood by reference to an actual table, the American
Experience table, used almost exclusively for the computation of premium rates by old line
companies in the United States, is presented below.
The essential features of the table are the two columns of the number living and the number Notes
dying at designated ages. It is assumed that a group of 100,000 persons comes under observation
at exactly the same moment as they enter upon the tenth year of life. Out of this group, 749 die
during the year, leaving 99,251 to begin the eleventh year. The table proceeds in this manner to
record the number of the original 100,000 dying during each year of life and the number living
at the beginning of each succeeding year until but three persons of the original group are found
to enter upon the ninety-fifth year of life, these three dying during that year.
Contd...
The term “mortality” is also sometimes inappropriately used to refer to the number of deaths
among a set of diagnosed hospital cases for a disease or injury, rather than for the general
population of a country or ethnic group. This disease mortality statistic is more precisely referred
to as “case fatality”.
One distinguishes:
The perinatal mortality rate, the sum of neonatal deaths and foetal deaths (stillbirths) per
1000 births.
The crude death rate, the total number of deaths per year per 1000 people. As of July 2009
the crude death rate for the whole world is about 8.37 per 1000 per year according to the
current CIA World Fact book.
The maternal mortality ratio, the number of maternal deaths per 100,000 live births in
same time period.
The maternal mortality rate, the number of maternal deaths per 1,000 women of
reproductive age in the population (generally defined as 15-44 years of age).
The infant mortality rate, the number of deaths of children less than 1 year old per 1000
live births.
The child mortality rate, the number of deaths of children less than 5 years old per 1000
live births.
The age-specific mortality rate (ASMR) - This refers to the total number of deaths per year
per 1000 people of a given age (e.g. age 62 last birthday).
Did u know? The crude death rate as defined above and applied to a whole population can
give a misleading impression.
In regard to the success or failure of medical treatment or procedures, one would also distinguish:
1. The early mortality rate, the total number of deaths in the early stages of an on-going
treatment, or in the period immediately following an acute treatment.
2. The late mortality rate, the total number of deaths in the late stages of an on-going
treatment, or a significant length of time after an acute treatment.
Note that the crude death rate as defined above and applied to a whole population can give a
misleading impression. The crude death rate depends on the age (and gender) specific mortality
rates and the age (and gender) distribution of the population. The number of deaths per 1000
people can be higher for developed nations than in less-developed countries, despite life
expectancy being higher in developed countries due to standards of health being better. This
happens because developed countries typically have a completely different population age
distribution, with a much higher proportion of older people, due to both lower recent birth
rates and lower mortality rates. A more complete picture of mortality is given by a life table
Notes which shows the mortality rate separately for each age. A life table is necessary to give a good
estimate of life expectancy.
The statement was made earlier in this unit that risk in life insurance is measured by the
application of the laws of probability to the mortality table. Now that these laws are understood
and the mortality table has been explained, a few simple illustrations may be used to show this
application. Suppose it is desired to insure a man aged 35 against death within one year, within
two years, or within five years. It is necessary to know the probability of death within one, two,
or five years from age 35. This probability, according to the laws heretofore explained, will be
determined according to the mortality table and will be a fraction of which the denominator
equals the number living at age 35 and the numerator will be the number who have died during
the one, two, or five years, respectively, following that age. According to the table, 81,822
persons are living at age 35, and 732 die before the end of the year. Hence the probability of
death in one year is 732/81822. During the two years following the stated age there are 732 + 737
deaths, or a total of 1,469. The probability of dying within two years is therefore 1469/
85822.Likewise the total number of deaths within five years is 732 + 737 + 743 + 749 + 756 or 3,716,
and the probability of dying within five years is thus 3716/81822.
Probabilities of survival can also be expressed by the table. The chance of living one year
following age 35 will be a fraction of which the denominator0 is 81,822 and the numerator will
be the number who has lived one year following the specified age. This is the number who are
living beginning age 36, or 81,090, and the probability of survival for one year is therefore
81090/81822. These illustrations furnish an opportunity for a proof of the law of certainty. The
chance of living one year following age 35 is 81090/81822 and the chance of dying within the
same period is 732/81822. The sum of these two fractions equals 81822/81822 or 1, which is
certainty, and certainty represents the sum of all separate probabilities in this case two, the
probability of death and the probability of survival. In like manner many more instructive
examples of the application of these laws to the mortality table could be made, but they need not
be carried further at this point, for the subject will be fully covered in the units on “Net Premiums”.
Self Assessment
11. Mortality rates are based on purely how many die of any reason in a …………………………
You will be surprised to know that insurance in India can be traced back to the Vedas. For
instance, Yougkshema, the name of Life Insurance Corporation of India’s corporate headquarters,
is derived from the Rig Veda. The term suggests that a form of ‘community insurance’ was
prevalent around 1000 BC and practised by the Aryans.
Bombay Mutual Assurance Society, the first Indian life assurance society, was formed in 1870.
Other companies like Oriental, Bharat and Empire of India were also set up in the 1870–90s.
The Insurance Act was passed in 1912, followed by a detailed and amended Insurance Act of 1938
that looked into investments, expenditure and management of these companies’ funds.
By the mid–1950s, there were around 170 insurance companies and 80 provident fund societies Notes
in the country’s life insurance scene. However, in the absence of regulatory systems, scams and
irregularities were almost a way of life at most of these companies’ funds.
As a result, the government decided to nationalise the life assurance business in India. The Life
Insurance Corporation of India was set up in 1956 to take over around 250 life assurance companies.
After the RN Malhotra Committee report of 1994 became the first serious document calling for
the re-opening up of the insurance sector to private players – that the sector was finally opened
up to private players in 2001.
1. Largest Insurance Company in India-55 per cent share in 2009,monpoly for 50 years,
insurance is not an option but necessity in current times,
3. Provides expenses of Central government-24.6 per cent of the expenses of the central
government,
8. One of the biggest employer: It has 8 zonal Offices and 101 divisional offices located in
different parts of India, at least 2048 branches,1.2 million agents,
11. Contribution to national GDP- In 2006, LIC created huge surpluses and contributed 7 per
cent to the national GDP, and
1. Spread Life Insurance widely and in particular to the rural areas and to the socially and
economically backward classes with a view to reaching all insurable persons in the country
and providing them adequate financial cover against death at a reasonable cost.
3. Bear in mind, in the investment of funds, the primary obligation to its policyholders,
whose money it holds in trust, without losing sight of the interest of the community as a
whole; the funds to be deployed to the best advantage of the investors as well as the
community as a whole, keeping in view national priorities and obligations of attractive
return.
4. Conduct business with utmost economy and with the full realization that the moneys
belong to the policyholders.
5. Act as trustees of the insured public in their individual and collective capacities.
Notes 6. Meet the various life insurance needs of the community that would arise in the changing
social and economic environment.
7. Involve all people working in the Corporation to the best of their capability in furthering
the interests of the insured public by providing efficient service with courtesy.
8. Promote amongst all agents and employees of the Corporation a sense of participation,
pride and job satisfaction through discharge of their duties with dedication towards
achievement of corporate objective.
Self Assessment
13. The Life Insurance Corporation of India was set up in 1956 to take over around
………………………. life assurance companies.
Case Study Sahara India Life Insurance
A little about Sahara India Life Insurance
Sahara India Life is the first private sector company in the domestic Life Insurance sector
to go solo without any foreign partner. SILICL is promoted by Sahara India, a USD 7,000
million diversified conglomerate having varied business interests in Public Deposit
Mobilisation, Housing, Aviation, Media and Entertainment and new forthcoming projects
like Consumer Products, Information Technology, Hospitals and Agricultural products.
Sahara India is a unique business organisation that takes pride in being not just a business
enterprise but an emotionally integrated family, the world’s largest family of over 600,000
members. Sahara India started 25 years ago with a small savings venture having assets of
just USD 45 and only 3 members. Today, it is a major corporate entity having an asset base
of over USD 7,000 million and 1707 establishments across the nation.
Sahara India was launching their Insurance division. As an Insurance company they had to
have a ready and reliable back up for their customer data.
All in all, Sahara required an integrated solution that would provide them the following
benefits:
Sahara India Insurance chose IBM as its partner to help with its IT infrastructure. Computer
Science Corporation’s (CSC) applications span a wide spectrum of IBM platforms, including
Contd...
S/390, AS/400 (iSeries) and NetFinity, in addition to using a broad variety of IBM Notes
middleware technologies. Clients benefit from this alliance by virtue of CSC having early
access to IBM’s technologies and the subsequent ability to leverage these unique
technologies into insurance applications by CSC.
It is no surprise that more than five of the top private life Insurance companies in India
like ICICI Prudential, Tata AIG, ING Vysya, AMP Sanmar, IFFCO Tokio, etc. now run on
IBM eServer iSeries. This makes iSeries the most preferred platform, in the Insurance
Services Sector in India.
Details
The benefits of server consolidation include - low total cost of ownership, increased
availability, better manageability, enhanced scalability and freedom from redundancy.
The robust and secure IT infrastructure deployed by IBM enables Sahara to cut down the
go-to-market time substantially and offer new customised products that they are planning
to launch into their market soon.
Questions
1. What difficulty Sahara India Life Insurance was facing in serving the customers?
8.7 Summary
Life insurance is protection against financial loss resulting from insured Individual’s
death.
The elements of life insurance are risk coverage and savings for future.
The two concepts, term insurance and pure endowment are the basic elements of every life
insurance product. By combining these two elements in different proportions different
products of life insurance are developed, and the proportion of these two elements in the
mixture depends on the different needs of individuals.
Annuity literally means ‘an annual payment’, but can be described as periodical payments
depending on the status, time or life.
The annuity is beneficial to those who do not want to leave amount for others but to use
their money during their lifetime.
Notes Annuities are also an important means of insurance and are based on the same fundamental
principles. Both utilize and compute the probabilities of death and survival as reflected
through mortality tables. Both pay the public from the common fund created through
pooling of resources during better days.
8.8 Keywords
Annuity: Annuity is a contract where the annuitant agrees to pay to insurer, a certain amount
either in a lump sum or spread over a period of few years and the insurer in return agrees to pay
to the annuitant a certain sum every year, either so long as the annuitant is alive or for such
period as may be determined by the contract of annuity.
Life Insurance: In legal terms, life insurance is a contract the policy owner and the insurer, where
the latter agrees to reimburse the occurrence of the insured individual’s death or other event
such as terminal illness or critical illness.
Mortality Rate: A mortality rate refers to the number of deaths in a specified population during
a known period of time.
Pure Endowment: In pure endowment, the sum assured is paid only in case the assured survives
to the end of the term.
Rider: It is a provision of an insurance policy that is purchased separately from the basic policy
and that provides additional benefits at additional cost.
Term Assurance: In term assurance, the sum assured is paid only in case of death of the assured
within the term of the contract and nothing is paid in case of survival to end of the term.
2. Discuss the factors on which the need levels of individuals in Life Insurance depend on
naturally.
7. What do you understand by the term annuity? Explain the need of annuity contracts in
brief.
12. Discuss the role of LIC in the life insurance segment in insurance industry in India.
1. Elements 2. Financial
5. Death 6. Rider
7. Ascendance 8. Annuitant
Misra, M.N. and Mishra, S.B. (2009), Insurance Principles and Practices, S. Chand
Publication.
Sahoo and Das (2009), Insurance Management: Text and Case, Himalaya Publication.
CONTENTS
Objectives
Introduction
9.1.2 Indemnity
9.1.4 Subrogation
9.1.5 Contribution
9.7 Summary
9.8 Keywords
Objectives
Introduction Notes
In the previous unit, you have studied about the meaning and definition of life insurance.
Simultaneously you have learnt whether life insurance is a scientific concept and various
classifications of policies prevailing in market. The unit also dealt with the concepts of annuity
and mortality tables along with explained the role of LIC in life insurance sector.
In this unit, you will study about marine insurance. The Indian Marine Insurance Act came into
operation on August 1, 1963. The first instance of Marine Insurance regulation was brought in
India with the enactment of this Act. It is a comprehensive document containing all the regulations
of the marine insurance business in India. Prior to this Act, the insurance business was conducted
on the basis of the principles of General Contract Act and the English Marine Insurance Law.
In the next unit, you will study about the meaning and definition of fire insurance. The unit will
also discuss the various elements of fire insurance as well as kinds of policies in fire insurance
segment. It will also deal with explaining the payment of claim under fire insurance.
Simultaneously it will explain the concept of re-insurance.
You must note that when the insured pays the premium and the insurer accepts the risk; the
contract of insurance is concluded. The policy issued by the insurer to the insured is the proof of
the contract between them. We know that no contract is valid without a consideration. In case of
insurance contracts, premium is the consideration from the side of the insured and the promise
to indemnify is the consideration from the insurer.
Both the parties should be competent to contract and must give the consent for the insurance
contract for covering the same risk for same peril in the same sense. Insurance contracts which
are against the public policy are not valid contracts. Care should be taken by both sides that
something which is illegal cannot be insured. If insurance is affected on say for example smuggled
goods, and the insurer comes to know after some time of signing the contract, he may avoid the
contract.
Caselet Premium Collection Growth among
General Insurance Companies up 14%
P
remium collection amongst general insurance companies grew by 14.25 per cent in
the first half of the current fiscal which also saw insurers like IRDA registering
Royal Sundaram, Shriram General and United India lower mop-ups.
The data, which is based on the filings by the insurers to IRDA, revealed that the general
insurance companies recorded a premium growth of 14.25 per cent during the period.
While 21 private sector companies together registered a growth of 20 per cent, the public
sector peers saw premium income rise by 10.19 per cent, primarily because they have a
higher base.
Contd...
Notes Among the private sector companies, SBI General recorded a growth of 82.23 per cent,
followed by Max Bupa at 68.97 per cent and L&T General at 51.97 per cent.
Big players like ICICI Lombard, Bajaj Allianz and HDFC Ergo General recorded a premium
growth of 19.02 per cent, 17.29 per cent and 18.27 per cent, respectively.
Source: http://articles.economictimes.indiatimes.com/2013-11-24/news/44412751_1_premium-
collection-21-private-sector-companies-sbi-general
All Insurance contracts are governed by the basic principles of insurable interest, indemnity,
utmost good faith, subrogation and proximate cause. These are discussed below:
Principle of Indemnity
Principle of Subrogation
Principle of Contribution
You must be aware that a person who wants to insure should have insurable interest in the
property to be insured. Insurable interest as discussed earlier is the interest of a person in a
person or property such that he/she will stand to lose if something goes wrong with the person
or property. Presence of an insurable property is a must.
The insured should have a legal relation to the subject matter. This insurable interest can arise in
a number of ways like:
Ownership
Mortgage
Trustee
Bailer
Lessee
Now the question arises when should the insurable interest be present. Should it be there at the
time of contract or at the time of claim or both? Let’s study this in the context of various kinds of
general insurance:
In fire and miscellaneous insurance, the insurable interest must exist: Notes
At the inception, i.e., while placing the property for insurance or we may say at time of
entering into the contract.
During the currency of the policy, i.e., the insurable interest should not end/alter during
the period of insurance.
At the time of loss, i.e., in the event of loss, the insured should have the interest in the
property so that he can claim the insurance money.
In marine insurance, the insurable interest must exist, at the time of loss. It may not be there at
the time of taking cover or during the currency of the policy.
In personal accident insurance, it is deemed that a person has unlimited financial interest on his
own life. However, in practice there is monetary limit to the amount of insurance which matches
the life of an individual. Insurable interest exists as between a husband and a wife, a parent and
a dependent child. Employer is deemed to have insurable interest in employee. A creditor has
interest in his debtor.
An owner of the property (and joint owner) has insurable interest in the property.
A bank has insurable interest in the goods on the mortgage of which, it has advanced
loans. The interest is limited to the amount of the loan. Usually, under such
circumstances, the policies are issued in joint names of the insured and the bank.
The owner of a motor vehicle has insurable interest in the vehicle as well as in a
potential third party liability. If a third party is injured in the accident, the damages
payable to the third party would be a financial loss to the insured. Hence, he can
insure his third party liability also.
A ship owner has insurable interest in the ship owned by him. Cargo owners, both
sellers and buyers, have insurable interest in the goods owned by them. A ship
owner has insurable interest in the freight he is going to get by carrying the cargo.
9.1.2 Indemnity
You must understand that the objective of insurance is to indemnify i.e., to place the insured in
the same financial position as he was just before the occurrence of loss. The principle prevents
the insured from making a profit out of insurance. Insurance only makes good the loss and
ensures public interest at large. The indemnity is the net loss suffered by the insured, and
therefore, if there is any salvage/left over of the damaged property, the value of the salvage is
deducted from the amount of loss subject to a maximum of the sum assured.
Cash Payment
Replacement
Repair
Reinstatement
If a vehicle is insured and is destroyed by fire, the insurance company will make good the
loss by taking into consideration the depreciation and the wear and tear of the vehicle,
having been in use by the insured. The insurance company will not pay the price of new
car. It will not be true indemnity to pay the price of a new vehicle. If the insurance
company’s did so, the insured will be tempted to destroy the insured assets.
In case a building is damaged by fire, the measure of indemnity is the cost of repairing it.
For machinery, the measure of indemnity is the cost of repair, if the machinery is destroyed
in fire, the market value of such machine after taking into consideration the wear and tear
shall be paid by the insurer.
For manufactured stock, it is the cost of raw materials, plus cost of labour, fuel and
overheads i.e., the value added will be indemnified.
It is so provided in the Marine Insurance Act, 1963 that for marine perils, the indemnity is “in the
manner and to the extent agreed”, by the insurers and the insured.
In the case of personal accident policies, it is not possible to place a value on life as such. Hence,
personal policies are called benefit policies. Whatever is the sum assured as per the premium/
the type of policy taken, the amount shall be paid.
In any insurance contract, the proposer is the only person who is supposed to know all the facts
of the subject matter of the insurance and the insurer has to completely rely on what the proposer
has disclosed. The proposer, should therefore, furnish all material facts concerning the property
proposed for insurance.
The insured need not disclose the facts of the following nature:
1. Which would diminish the risk of insured peril, e.g., appointing a driver or appointing a
night watchman.
2. Which are presumed to have been known to the insurer, e.g., large scale rioting in the
area.
3. Which could be understood from the information already, furnished, e.g., customary
process in an industry.
4. Which should have been enquired but was omitted by the insurer? The insurer will construe
this as warranty.
If the insured does not reveal the material facts related to the subject matter assured, then the
contract is void or voidable in the hands of the insurance company as the case may be.
Fire Insurance: Construction of the building, occupancy (e.g., office, residence, shop,
godown, workshop, etc.), the nature of goods, i.e. non-hazardous, hazardous, extra-
hazardous and so on.
Motor Insurance: Cubic capacity of engine (private car), the year of manufacture,
carrying capacity of a truck (tonnage), the purpose for which the vehicle is used, the
geographical area in which it is used, the owner’s driver’s convictions for traffic Notes
offences etc., age, height and weight, physical disabilities, etc.
General: The fact that the previous insurers had rejected the proposal or charged
extra premium, or cancelled or refused to renew the policy, previous losses suffered
by the proposer.
If the insurance is placed through an agent, the agent has similar duty to disclose all material
facts known to him in the agents report.
9.1.4 Subrogation
Let’s discuss subrogation in this section. Subrogation is the right which an insurer gets, after he
has indemnified the loss, to step into the shoes of the insured and avail himself all the rights and
remedies which the insured may have in respect of the loss indemnified.
Did u know? Subrogation is the principle, which is applied to all contracts of indemnity. It
means that after indemnifying the loss, the insurer gets the right of taking all steps to
recover any money in compensation from the third party or by the sale of the asset against
which claim has been paid.
9.1.5 Contribution
You must remember that if a property has been insured with more than one insurer and the loss
occurs, the insured will get a proportionate part of the loss from each insurer. This principle of
contribution is in support to the principle of indemnity which states that insurance must make
good only the actual loss suffered by the insured. If a person insures his property with many
insurers, it does not mean that he can recover the claim from all the insurers. Insurance does not
allow an insured to make a profit out of the loss. All the insurers will contribute the insured’s
loss in proportion of the sum assured with each of them.
The insured may be able to recover the whole amount from one insurer, then as per the principle
of contribution, the insurer will attempt proportionate recoveries from other insurers concerned.
In order to avoid this inconvenience to the first insurer, fire policies and a majority of accident
policies contain a contribution condition, which says, whenever contribution applies, the insured
is obliged to raise claims against all the insurers, each of whom pays only his proportion of the
loss. This can be illustrated with an example.
Example: X has insured his property with three insurers AAY, BEE and CEE. He incurs a
loss of ` 12000.
The principle of contribution does not apply to personal accident policies as these are not
contracts of indemnity.
You need to know that it is very important to state the perils against which the insurance cover
is granted. The perils have to be specially mentioned in the insurance policy. When the actual
loss takes place, the insured has to prove that the loss has occurred due to the insured peril and
against not expressly or impliedly excluded peril.
Did u know? If stocks are stolen, the loss will not be indemnified under the fire policy, as
burglary is not the insured peril. If a bomb dropped by an enemy in war burns stocks, then
the loss is caused by war, which is an excluded peril under standard fire policy.
Hence, the insurance company is not liable to pay a loss caused by an uninsured peril or an
excluded peril. In actual situations, a loss may be caused by more than one cause. The difficulty
arises in determining the loss which was the nearest to the loss. The insurance companies
indemnify the proximate cause of loss and not the remote cause.
Example: The following examples distinguish between ‘proximate cause’ and ‘remote
cause’:
A person insured under a personal accident policy went out hunting and met with
an accident. Due to shock and weakness, he was unable to walk; he fell down on the
ground. Whilst lying on the wet ground, he contracted cold, which developed into
pneumonia, which caused his death. The court held that the proximate cause of
death was the original accident and pneumonia (a disease which is not covered
under the policy) only a remote cause. Hence, the claim was paid.
An insured suffered accidental injuries and was taken to hospital. While undergoing
treatment, he contracted an infectious disease, which caused his death. In this case,
the court gave the ruling that the ‘proximate cause’ of death was the disease and the
original accident only a ‘remote cause’. Hence, the claim was not payable under a
personal accident policy.
Self Assessment
5. The insurance companies indemnify the proximate cause of loss and not the
………………………….. cause.
In this section, we will learn about the exact definition of marine insurance. A contract of marine
insurance is defined by the Marine Insurance Act 1963 as “an agreement whereby the insurer
undertakes to indemnify the assured, in the manner and to the extent thereby agreed, against
losses incidental to marine adventure. It may cover loss or damage to vessels, cargo, or freight”.
The identity with which insurance contract is entered into is called the “insurer” and the person
entering into contract is the “insured”.
Section 2 (C&F) of the Marine Insurance Act, 1963 defines marine insurance and includes the
movables exposed to maritime perils. Movables mean movable tangible property, which includes
money, valuable securities and documents, etc.
As per Arnold, marine insurance is “A contract whereby one party for an agreed consideration,
undertakes to indemnify the other against loss arising from certain perils and sea risks to which
a shipment and other interest in a marine adventure may be exposed during a certain age or a
certain time.”
A contract of marine insurance may by its express terms or by usage of trade be extended so as
to protect the insured against losses on inland waters or any land risk which may be incidental
to any sea voyage.
Marine insurance plays an important role in domestic trade as well as in international trade.
Most contracts of sale require that the goods must be covered, either by the seller or the buyer,
against loss or damage. Who is responsible for affecting insurance on the goods, which are the
subject of sale? It depends on the terms of the sale contract. A contract of sale involves mainly a
seller and a buyer, apart from other associated parties like carriers, banks, clearing agents, etc.
Self Assessment
7. The identity with which insurance contract is entered into is called the ………………….
and the person entering into contract is the ……………………….
You will find it interesting to note that there are various kinds of marine insurance policies
which are shown in the figure below as well as discussed in detail later on.
Voyage Policy
Floating Policy
Time Policy
1. Voyage Policy: As the name suggests, this policy covers a voyage. This is a policy in which
the limits of the risks are determined by place of particular voyage.
2. Time Policy: This policy is designed to give cover for some specified period of time, say,
for example 1st Jan, 2003 to noon, 1st Jan, 2004. Time policies are usual in the case of hull
insurance, though there may be cases where an owner prefers to insure his vessel for each
separate voyage under voyage policy.
3. Voyage and Time Policy or Mixed Policy: It is a combination of voyage and time policy.
It is a policy, which covers the risk during a particular voyage for a specified period.
Example: A ship may be insured for voyages between Madras to London for a period of
one year.
4. Valued Policy: This policy specifies the agreed value of the subject matter insured, which
is not necessarily the actual value. Such agreed value is referred to as the insured value.
Example: A policy may be, say, for ` 10,000 on Hull and Machinery, etc. valued at
` 2,00,000 or for ` 7,000 on 100 cases of whisky valued at ` 7,000.
Once a value has been agreed, it cannot be reopened unless there is proof of fraudulent
intention. It remains binding on both the parties. These policies are not common nowadays.
5. Unvalued Policy/Open Policy: In the case of an unvalued Policy, the value of the subject
matter insured is not specified at the time of effecting insurance. It is taken for a specified
amount and the insurable value is ascertained in the case of loss. Here the insurer is liable Notes
to pay only up to actual loss incurred to the policy amount. It is also known as open policy.
6. Floating Policy: A floating policy describes the insurance in general terms, leaving the
names of the ship or ships to be defined by subsequent declaration. Such policy has the
advantage of being a valid marine policy, in all respects fully complying with the
requirements of the Marine Insurance Act.
The declaration may be made by endorsement on the policy or in any other customary
manner. Unless the policy otherwise provides, declaration must be made in the order of
shipment. They must comprise all the consignments within the terms of the policy and
values must be honestly stated. Errors and omissions however, may be rectified even after
a loss has occurred, if made in good faith.
When the total amount declared exhausts, the amount for which the policy was originally
issued, it is said to be “run off” or “full declared”. The assured may then arrange for a new
policy to be issued to succeed the one about to lapse, otherwise the cover terminates when
the policy is fully declared.
7. Wagering Policy: This policy is issued without there being any insurable interest, or a
policy bearing evidence that the insured is willing to dispense with any proof of interest.
If a policy contains such words as “Policy Proof of Interest” (PPI) or “Interest or No
Interest”, it is a wagering or honour policy. Under section 4 of the Marine Insurance Act,
such policies are void in law but such policies continue to be common.
8. Construction or Builders Risk Policy: This is designed to cover the risks incidental to the
buildings of a vessel, usually giving cover from the time of laying the keel until completion
of trails and handing over to owners. In the case of a very large vessel, the period may
extend over several years.
9. Blanket/Open Cover Policy: In order to arrange their marine insurance in advance and to
be assured to cover at all times, and also to avoid the effects of possible rapidly fluctuating
rates, it is the practice of regular importers and exporters to avail “Blanket Insurance”.
One good way, and the most popular one of achieving this is by means of “Open Cover”.
An open cover is an agreement between the assured and his underwriters under which the
former agrees to declare, and the latter to accept, all shipments coming within the scope of
the open cover during some stipulated period of time.
10. Port Risk Policy: This is to cover a ship or cargo during a period in port against the risks
peculiar to a port as distinguished from voyage risks. This kind of policy is probably very
rarely used nowadays.
Self Assessment
10. In unvalued policy the value of the subject matter insured is not specified at the time of
effecting …………………………
You need to know that the clause makes it lawful for the assured and his servants where there is
a danger that the subject matter insured may suffer loss or damage for which the underwriter
would be liable, to take such steps as may be reasonable to avert or minimize the loss or damage
and at the same time it binds the underwriters to pay their share of the expenses incurred.
The following are the usual clauses that may be incorporated in a marine policy:
1. Assignment Clause: This clause makes it clear that the marine policy is assignable unless
it contains terms expressly prohibiting assignment. A marine policy may be assigned
either before or after a loss. Assignment may be through endorsement or in other customary
manner. Where the assured has parted with or lost his interest in the subject matter
insured, any subsequent assignment is inoperative.
Notes The assignee who has acquired the beneficial interest in the policy is entitled to sue
thereon in his own name.
2. Lost or Not Lost Clause: Where the subject matter is insured “Lost or not lost” and the loss
has occurred before the contract is concluded, the risk attaches. But if this fact is in the
knowledge of the assured and insurer was not, then the policy will not be valid.
3. At and From Clause: The risk starts as soon as the contract of insurance is concluded
provided the ship is in good safety at that time. If the ship is not in good safety at that time,
the risk will begin on her till arriving in good safety at the port of departure. Where
freight, other than chartered freight is payable without special conditions and is insured
“at and from” a particular place, the risk attaches pro rata as the goods are shipped,
provided that if there be cargo in readiness which belongs to the ship owner or which
some other persons had contracted with him to the ship, the risk attaches as soon as the
ship is ready to receive such cargo.
Did u know? The period of cover extends from the time the goods leave the exporter’s
warehouse until they are delivered to the importers warehouse at the named destination
or to any other warehouse, whether prior to or at the named destination, which the
assured elect to use either for storage or for allocation or distribution, or on the expiry of
60 days after discharge from the overseas vessel at the final port of discharge which ever
first occurs.
5. Change of Voyage Clause (or) Deviation Clause: According to Marine Insurance Act, it
provides that where there is a change of voyage, unless the policy otherwise provides, the
insurer is discharged from liability as from the time of the change. Through this clause,
the policy does provide otherwise (that means permits deviation), and the event is held
covered.
6. Touch and Stay Clause: In the absence of any further license or usage, the liberty to “touch
and stay at any port or place whatsoever” does not authorize the ship to depart from the
course of her voyage from the port of departure to the port of destination.
7. Negligence Clause: This is designed to extend the underwriters liability to cover risks of a
kind, which are not included within the ordinary meaning of maritime perils. It provides
for the insurance to cover loss or damage to hull or machinery directly caused by:
Notes 18. Free of Particular Average Clause (F.P.A.): This clause restricts the liability of the
underwriter and the underwriter is liable only for total loss and not for particular average
or partial loss.
Task Visit the websites of any two insurance firms and study their marine insurance
policies and analyse the clauses they have in their policies and prepare a report on the
same.
Besides the above clauses, an understanding of the following bonds is also important in marine
insurance:
2. Respondentia Bond: Like bottomry bond, respondentia bond also represents a monetary
loan borrowed by the master of a ship to meet certain urgent expenses. The loan is raised
on the security of the cargo only. The loan is to be repaid within a certain period after
arrival of the cargo at the destination as specified in the Respondentia Bond. If the cargo is
lost on its way, the lender losses his money.
Self Assessment
You need to know that according to the Marine Insurance Act, unless the policy otherwise
provides, the insurer is liable for any loss proximately caused by a peril insured against. The
insurer is not liable for any loss attributable to the wilful misconduct of the assured but, unless
the policy otherwise provides, he is liable for any loss proximately caused by a peril insured
against even though the loss would not have happened but for the misconduct or negligence of
the master or crew of the ship.
!
Caution Unless the policy otherwise provides, the insurer is not liable for ordinary wear
and tear, ordinary leakage and breakage, inherent vice or nature of the subject matter
insured, or for any loss proximately caused by rats or vermin or any injury to machinery
not proximately caused by maritime perils.
The losses of insurance may be divided broadly into two classes:
2. Partial Loss.
The total losses again can be subdivided into Actual Total Loss and Constructive Total Loss. Notes
Partial Loss may be further divided into Particular Average Loss and General Average Loss as
shown in the figure below:
Marine Losses
Let’s find out what exactly is meant by total loss. When the subject matter of insurance (the ship,
cargo, or freight) is totally lost, it is called total loss. A total loss may be further categorized into
actual total loss, or constructive total loss.
When the subject matter insured is destroyed or is so damaged such that it ceases to be a
thing of a kind insured (or).
When the ship concerned in the adventure is missing, and after the lapse of a reasonable
time, no news of it is received.
In the case of an Actual Total Loss, the insurer has to pay either the insured amount or the actual
loss whichever is less. But the cause of loss must be one of the perils insured against.
Generally speaking, there is a Constructive total loss where the subject matter insured is
reasonably abandoned on account of its actual loss appearing to be unavoidable, or because it
could not be preserved from actual total loss without an expenditure, which would even exceed
its value. In other words, constructive total loss is said to have occurred:
When the assured is deprived of the possession of his ship or goods by a peril insured
against and it is unlikely that he can recover the ship or goods, as the case may be (or) the
cost of recovering the ship or goods, as the case may be, would exceed their value when
recovered
In the case of damage to goods, where the cost of repairing the damage and forwarding the
goods to their destination would exceed their value
In the case of damage to the ship, where it is so damaged by the peril insured against that
the cost of repairing the damage would exceed the value of the ship.
Where there is a constructive total loss, the assured may either treat the loss as a particular loss
or abandon the subject matter insured to the insurer and treat the loss as if it were an actual total
loss.
Notice of Abandonment
It is a notice by the assured to the insurer that he abandons all interests in the subject-matter of
insurance unconditionally to the insurer. As per section 62, the rules regarding abandonment
are:
1. A notice of abandonment should be given by the insured to the insurer. If he fails to do so,
the Loss can only be treated as a partial Loss.
4. Notice of abandonment must be given with reasonable time after the receipt of reliable
information of the Loss, but where the information is of a doubtful character, the assured
is entitled to a reasonable time to make enquiry and then to notify.
5. Where the notice of abandonment is properly given, the rights of assured are not prejudiced
by the fact that the insurer refuses to accept the abandonment.
6. The acceptance of abandonment may be either express or implied from the conduct of the
insurer. The mere silence of the insurer after notice does not amount to an acceptance.
7. Once the notice of abandonment is accepted, the abandonment is irrevocable. The acceptance
of the notice conclusively admits liability for the loss.
Effect of Abandonment
Where there is a valid abandonment, the insurer is entitled to take over the interest of the
assured in whatever may remain of the subject matter insured, and all proprietary rights incidental
thereto.
In marine insurance, the term partial loss is any loss other than a total loss. The partial loss as
also stated above may be classified into the following:
When the subject matter is partially lost or damaged by a peril insured against, it is called
particular average loss.
The damage should not have been suffered for a general benefit.
1. Particular Average on Ship: The loss on account of partial damage to the ship from the
peril insured against is called particular average on ship. The insurer is liable to the extent
of actual cost of repairs reasonably incurred to mend the fault(s).
Notes Where there is a partial loss of freight because of the peril insured against, it is
called Particular Average on freight.
2. Particular Average on Cargo: A claim for particular average on cargo arises where the
cargo has been either partially damaged by the peril insured against or when a portion of
cargo is totally lost.
3. Salvage Charges: It is the reward paid under maritime law to the salver for saving or
helping to save property at sea or life. Further the salver must be stranger to the adventure.
In other words, he should not have been connected with the adventure. The salvage
charges are recoverable from the insurers as partial loss. If the salvage charges are
necessitated because of the unseaworthiness of the ship, the underwriter on the hull is not
liable for any portion of the remuneration awarded to salver. The salver who has saved
the property has a right to possession on it in respect of his award for the services.
A General Average Loss occurs where any extraordinary sacrifice or expenditure is voluntarily
and reasonably made or occurred in time of peril, for the purpose of preserving the property
involved in a common adventure. The rule in case of general average loss is that it must be
borne rateably by the parties interested in the common adventure.
Example: Cargo ship caught fire; water is thrown to extinguish fire by which cargo is
damaged. The Loss caused by cargo is a General Average Loss.
Money paid to pirates for the purpose of saving the ship and cargo.
Self Assessment
13. The total losses again can be subdivided into ………………………………. total loss and
………………………………. total loss.
You need to remember that as the risk covers are different for import/export and inland (with
in India) consignments, the procedure of claim settlement is explained separately:
Claims under marine policies have to be supported by certain documents which vary according
to the type of loss as also the circumstances of the claim and the mode of carriage.
Intimation to the Insurance Company: As soon as the loss is discovered then it is the duty
of the policyholder to inform the Insurance Company to enable it to assess the loss.
Bill of Lading: Bill of Lading is a document which serves as evidence that the goods were
actually shipped. It also gives the particulars of cargo.
Invoice: An invoice evidences the terms of sale. It also contains complete description of
the goods, prices, etc. The invoice enables the insurers to see that the insured value of the
cargo is not unreasonably in excess of its cost, and that there is no gross overvaluation. The
original invoice (or a copy thereof) is required in support of claim.
Survey Report: Survey report shows the cause and extent of loss, and is absolutely necessary
for the settlement of claim. The findings of the surveyors relate to the nature and extent of
loss or damage, particulars of the sound values and damaged values, etc. It is normally
issued with the remarks “without prejudice,” i.e. without prejudice to the question of
liability under the policy.
Debit Note: The claimant is expected to send a debit note showing the amount claimed by
him in respect of the loss or damage. This is sometimes referred to as a claim bill.
Copy of Protest: If the loss or damage to cargo has been caused by a peril of the sea, the
master of the vessel usually makes a protest on arrival at destination before a Notary
Public. Through this protest, he informs that he is not responsible for the loss or damage.
Insurers sometimes require to see the copy of the protest to satisfy themselves about the
actual cause of the loss.
Letter of Subrogation: This is a legal document (supplied by insurers) which transfers the
rights of the claimant against a third party to the insurers.
On payment of claim, the insurers may wish to pursue recovery from a carrier or other
third party who, in their opinion, is responsible for the loss. The authority to do so is
derived from this document. It is required to be duly stamped.
Some of the other documents required in support of particular average claims are Ship
survey report lost overboard certificate if cargo is lost during loading and unloading
operation, short landing certificate etc.
Bill of entry: The other important document is bill of entry issued by the customs authorities
showing therein the amount of duty paid, the date of arrival of the steamer, etc.
In regard to claims relating to inland transit, the documents required to be submitted to the
insurers in support of the claim are:
Original policy or certificate of insurance duly endorsed.
Invoice, in original, or copy thereof.
Certificate of loss or damage (original) issued by carriers.
If goods are totally lost or not delivered, the original railway receipt and/or non-delivery
certificate/consignment note.
Copy of the claim lodged against the railways/road carriers (By Regd. A.D.)
Letter of Subrogation, duly stamped.
Special Power of Attorney duly stamped. (Railway Claims).
Letter of Authority addressed to the railway authorities signed by the consignors in
favour of consignees whenever loss is claimed by consignees.
Letter of Authority addressed to the railway authorities signed by the consignors in
favour of the insurers
Letter of Undertaking from the claimant in case of non-delivery of consignment.
Claim Bill, after adjusting salvage value proposed.
Self Assessment
16. ………………………………. report shows the cause and extent of loss, and is absolutely
necessary for the settlement of claim.
Case Study Marine Insurance Market Set for Shake-up
T
he marine insurance market is heading for a shake-up in the wake of the Costa
Concordia disaster as underwriters reconsider whether they want to provide cover
for ever-larger vessels, according to industry executives.
Insurers say the incident has highlighted the risks of a recent scale revolution not only in
passenger liners but also in the more numerous container ships and carriers of dry-bulk
commodities such as iron ore and coal.
As underwriters come to terms with one of the costliest marine accidents, some insurers
are questioning whether they still want to provide cover in a fiercely competitive market
from which many struggle to turn a profit.
“The question is, are these huge vessels still manageable?” said Dieter Berg, senior executive
manager for marine at Munich Re, the world’s biggest reinsurance company by gross
written premiums and among the many insurance groups exposed to the Costa Concordia.
Contd...
Notes
“Imagine an accident involving a cruise ship with 8,000 people and a tanker in the dead of
night in the middle of the ocean.”
He added: “It’s a big shock for the market. The alarm clocks of marine insurers are ringing
at the moment.”
So-called hull insurance, which covers physical damage to vessels, has failed overall to
produce an underwriting profit for 15 consecutive years, according to the International
Union of Marine Insurance. Cargo insurance has fared better but it too suffered an overall
underwriting loss in 2010.
Analysts estimate that once environmental damage and injuries are included, losses from
the Costa Concordia could amount to as much as $1bn. In absolute terms, that would make
the sunken cruise ship the biggest ever marine loss.
Duncan Southcott, head of marine UK at Allianz, Europe’s biggest insurer by market
capitalisation, said the increasing size of ships “must be a concern ... This is the first
example of one of these very large [passenger] vessels gone wrong”.
Two senior underwriters, who declined to be named, said insurers were hopeful of pushing
through price increases of up to 20 per cent following the accident. However, brokers said
the competitive nature of the marine insurance market made a significant rise in premiums
unlikely.
Losses from the Costa Concordia are spread widely among several insurance and
reinsurance companies including Generali, RSA Insurance Group and XL Group.
“Will this one loss have an impact? It might be the straw that breaks the camel’s back for
some people – we may see some capacity withdraw,” said Marcus Baker, chairman of the
marine practice at Marsh, the broker.
But he added that the cruise industry was still relatively safe. “The number of injuries and
incidents has historically been low. Relatively speaking the risks have been seen by many
underwriters to be quite good.”
Questions:
1. What is the prime reason for the marine insurance market shake-up? Discuss.
2. Discuss the factors affecting premiums in marine insurance market.
Source: http://www.ft.com/cms/s/0/a06ced40-48e9-11e1-974a-00144feabdc0.html#axzz2oSa8yreR
9.7 Summary
In case of insurance contracts, premium is the consideration from the side of the insured
and the promise to indemnify is the consideration from the insurer.
If insurance is affected on say for example smuggled goods, and the insurer comes to
know after some time of signing the contract, he may avoid the contract.
In personal accident insurance, it is deemed that a person has unlimited financial interest
on his own life.
The objective of insurance is to indemnify i.e., to place the insured in the same financial
position as he was just before the occurrence of loss.
Subrogation is the right which an insurer gets, after he has indemnified the loss, to step
into the shoes of the insured and avail himself all the rights and remedies which the
insured may have in respect of the loss indemnified.
This principle of contribution is in support to the principle of indemnity which states that Notes
insurance must make good only the actual loss suffered by the insured.
A contract of marine insurance is an agreement whereby the insurer undertakes to indemnify
the insured, in the manner and to the extent thereby agreed, against transit losses, that is
to say losses incidental to transit.
A marine policy may be assigned either before or after a loss. Assignment may be through
endorsement or in other customary manner.
The insurer is not liable for any loss attributable to the wilful misconduct of the assured
but, unless the policy otherwise provides, he is liable for any loss proximately caused by
a peril insured against even though the loss would not have happened but for the misconduct
or negligence of the master or crew of the ship.
In the case of an Actual Total Loss, the insurer has to pay either the insured amount or the
actual loss whichever is less. But the cause of loss must be one of the perils insured against.
Where there is a constructive total loss, the assured may either treat the loss as a particular
loss or abandon the subject matter insured to the insurer and treat the loss as if it were an
actual total loss.
Claims under marine policies have to be supported by certain documents which vary
according to the type of loss as also the circumstances of the claim and the mode of
carriage.
9.8 Keywords
Assignment Clause: This clause makes it clear that the marine policy is assignable unless it
contains terms expressly prohibiting assignment.
Construction or Builders Risk Policy: This is designed to cover the risks incidental to the
buildings of a vessel, usually giving cover from the time of laying the keel until completion of
trails and handing over to owners.
Floating Policy: A floating policy describes the insurance in general terms, leaving the names of
the ship or ships to be defined by subsequent declaration.
Negligence Clause: This is designed to extend the underwriters’ liability to cover risks of a kind,
which are not included within the ordinary meaning of maritime perils.
Open Cover: An open cover is an agreement between the assured and his underwriters under
which the former agrees to declare, and the latter to accept, all shipments coming within the
scope of the open cover during some stipulated period of time.
Port Risk Policy: This is to cover a ship or cargo during a period in port against the risks
peculiar to a port as distinguished from voyage risks.
Transit Clause or Warehouse-to-Warehouse Clause: This clause provides with respect to goods,
for the risk to attach “from the loading thereof aboard the said ship” and for the insurance to
continue until the goods are discharged and safely landed at the port of discharge.
Unvalued Policy/Open Policy: In the case of an unvalued policy, the value of the subject matter
insured is not specified at the time of effecting insurance.
Valued Policy: This policy specifies the agreed value of the subject matter insured, which is not
necessarily the actual value.
Wagering Policy: This policy is issued without there being any insurable interest, or a policy
bearing evidence that the insured is willing to dispense with any proof of interest.
1. Contract 2. Illegal
5. Remote 6. Perils
Misra, M.N. and Mishra, S.B. (2009), Insurance Principles and Practices, S. Chand
Publication.
Sahoo and Das (2009), Insurance Management: Text and Case, Himalaya Publication.
Notes
CONTENTS
Objectives
Introduction
10.5 Re-insurance
10.6 Summary
10.7 Keywords
Objectives
Introduction
In the previous unit, you have studied about the elements of general contract, meaning and
definition of marine insurance. It dealt with explaining the kinds of marine insurance policies.
The unit also summarized the various clauses incorporated in marine insurance and concepts
such as marine losses and procedure for payment of claims under marine insurance.
In this unit, we will study about fire insurance. Fire insurance contracts cover the risks of
damage by fire. They insure the risk of loss caused whether by fire or incidental to fire. Thus, fire
insurance policies cover the insurance business in which the risk to the asset is from fire or
incidental to fire. A fire insurance policy covers the fire and other occurrences as stated in the
policy. The inclusion of various clauses to cover matters related to fire in the policy is essential
to cover the loss caused due to various reasons.
The policy should mention clearly the subject matter/assets insured. The contract of fire insurance
will not cover the assets, which are not mentioned in the policy document, though the loss is
caused to the assets because of the fire. The policy document is the evidence of conclusion of the
contract.
In the next unit, you will study about the meaning of motor insurance along with the types of Notes
motor insurance policy. The next unit will also deal with claims under motor insurance and
third party claims.
1. Section 2(6A) of the Insurance Act, 1938 defines fire insurance business as “the business of
effecting, otherwise than incidentally to some other class of insurances business, contracts
of insurance against loss by or incidental to fire or other occurrence customarily included
among the risks insured against in fire insurance policies”.
2. V.R. Bhushan and Prof. R.S. Sharma defined fire insurance as “an agreement whereby one
party, in return for a consideration, undertakes to indemnify the other party against
financial loss, which the later may sustain by reason of certain defined subject matter
being damaged or destroyed by fire or other defined perils to an agreed amount”.
3. T.R. Smith defined fire insurance as ‘a contract whereby the insurers in return for a
consideration, known as premium, undertake to indemnify the insured against financial
loss which he may sustain, by reason of certain defined property, known as the property
insured, being damaged or destroyed by fire or other perils within a stated period of the
liability of insurer, being limited to a specified amount, called the sum insured”.
As such, presence of a physical asset is a must to have the risk of fire covered. The asset, which is
insured, becomes the subject matter of the insurance contract. Occurrence of fire is essential and
the damage should be caused to the asset due to fire. The damage has to be compensated and the
assured has to be indemnified. The origin or cause of origin of fire damaging the asset is not of
importance.
If the insurance company finds the mala fide intentions of the assured, it can take it as a defence
to avoid the fire insurance claim settlements. As such, fire insurance contracts are a part of
general insurance and are contracts of good faith.
Caselet Companies may Share Higher Risk for
Engineering Fire Cover
F
ire and engineering insurance tariffs will soon be revised. The Tariff Advisory
Committee — an arm of the Insurance Regulatory and Development Authority
(IRDA) — which looks into pricing of non-life insurance products, has already
prepared a draft of the revised fire insurance tariff and is now revising engineering tariffs
as well, sources confirmed to ET.
This is the first time in three years for engineering insurance and second for fire insurance
that the tariffs are being revised. Corporates may end up bearing a higher share of risk on
their engineering insurance in line with the international trend, while in fire the revision
will be more on regulations and categories.
Notes
Therefore if domestic rates stagnate at lower levels, even as reinsurance rates harden,
local insurers may find it hard to rope in reinsurers.
A deductible is that portion of the loss that an insurer has to bear in the event of a claim.
As in the case of fire insurance, a draft of the revised tariff will be placed on the TAC
website for comments before a final version is notified.
In a related move, the IRDA has said that insurance companies should follow the ‘file and
use’ practice — normally used for non-tariff products — when dealing with mega risk
policies as well. The ‘file and use’ procedure is similar to the filing of a draft prospectus for
a public issue with SEBI (Securities and Exchange Board of India). Although there is no
vetting of the policy, the filing period gives the regulator time to ensure that the pricing
is fair and the product is not detrimental to the market. File and use applies to non-tariff
products only since tariff policies such as motor and fire insurance are standard and
devised by TAC. Even in the case of non-tariff products, filing was needed only for those
policies that were sold as packaged products. But tailor-made policies needed no filing.
The Mega Risk policy is a policy designed for big buyers of insurance such as refineries
and other plants with heavy concentration of risk. Due to limited capacity in India these
risks are typically insured only after reinsurance support is finalised. As this policy was
launched in ’99, when there was no regulator for insurance, the Mega Risk policies were
never filed with the IRDA. This practice continued even after the IRDA was set up as
insurers felt that this was not a new product but a renewal of an old cover. Sources say that
the now the IRDA will treat each renewal as a new product unless the terms and conditions
of the renewal policy are same in all respects as the expiring policy.
Under the Mega Risk policy, these plant owners instead of purchasing insurance at the
tariff rates could shop around for the best deals in the reinsurance market. After striking
the deal with the reinsurer, the buyer would then strike a deal with a local insurance
company who would underwrite the risk on the back of reinsurance support. IRDA has
also asked insurance companies to provide details of the claims experience under each
Mega Risk policy.
Source: http://articles.economictimes.indiatimes.com/2003-06-26/news/27533907_1_reinsurance-rates-
insurance-products-tariff-advisory-committee
The word ‘fire’ should be construed in its simple meaning and sense without attributing any
technical or scientific concepts or meanings to the term. The risk of fire is simply an unforeseen
or unexpected event caused either by accident or incident that cannot be forecasted. The contract
of fire insurance is valid as long as the assured has an insurable interest in the asset insured. In
the absence of the insurable interest in the contract of insurance, the contract becomes a wagering
contract, and thus, becomes void.
Task Collect some more definitions of fire insurance from internet or other sources and
prepare a collage in your own handwriting.
A fire insurance policy cannot be assigned without the permission of the insurer because the
insured must have insurable interest in the property at the time of contract as well as at the time
of loss. The insurable interest in goods may arise out on account of (i) ownership, (ii) possession,
or (iii) contract. A person with a limited interest in a property or goods may insure them to Notes
cover not only his own interest but also the interest of others in them. Under fire insurance, the
following persons have insurable interest in the subject matter:
Owner
Mortgagee
Pawnee
Pawn broker
The term ‘fire’ is used in its popular and literal sense and means a fire which has ‘broken
bounds’. ‘Fire’ which is used for domestic or manufacturing purposes is not fire as long as it is
confined within usual limits. In the fire insurance policy, ‘Fire’ means the production of light
and heat by combustion or burning.
!
Caution “Fire” must result from actual ignition and the resulting loss must be proximately
caused by such ignition.
The phrase ‘loss or damage by fire’ also includes the loss or damage caused by efforts to extinguish
fire.
Pulling down of adjacent premises by the fire brigade in order to prevent the progress of
flame.
Breakage of goods in the process of their removal from the building where fire is raging
e.g. damage caused by throwing furniture out of window.
Loss due to fire caused by earthquake, invasion, act of foreign enemy, hostilities or war,
civil strife, riots, mutiny, martial law, military rising or rebellion or insurrection.
Loss or damage by lightening or explosion is not covered unless these cause actual ignition
which spread into fire.
2. Fire insurance contracts are a part of general insurance and are contracts of
…………………………..
All the essential elements of an insurance contract are present in a fire insurance contract. The
essential elements are:
1. Capacity to Contract: The parties to the contract should have the capacity to contract. He
should not be a minor, adjudged insolvent or insane.
2. Consideration: The consideration of the contract should be lawful and not forbidden by
the law.
3. Object: The object of the contract should be lawful and not against the public policy or
public interest.
4. Free Consent: The contract should have been concluded with the free consent i.e. without
coercion, undue influence, fraud or misrepresentation.
5. Parties to Contract: The insurer and insured are the parties to the fire insurance contract.
The provisions of Insurance Act, 1938, define the insurer’s role. The act defines the insurer
and renders his registration compulsory.
Notes The contract should be backed by the presence of consideration. The premium paid
by the assured to cover the risk is the consideration by the assured and the promise made
by the insurer to pay the compensation for the damage by fire is the consideration from
the insurer.
7. Insurable Interest: The presence of insurable interest is a must to validate the fire insurance
contract.
8. Contract of Uberrima Fides: The fire insurance contract, being a typical insurance contract,
is a contract of uberrima fides, i.e. utmost good faith must be there between the insurer
and the insured.
9. Principles of General Insurance: The fire insurance contracts insure the property of the
assured and are covered by the principles of general insurance. The contract of insurance
cannot save the asset from the risk but it can provide the compensation or replacement in
place of the asset that is lost/damaged by fire.
10. Existence: The contract of fire insurance comes into existence just as any other type of an Notes
insurance contract. The assured, by filling up the proposal and providing the information
of the asset insured submits the proposal of fire insurance contract to the insurer. The
insurer, after verifying the facts and figures mentioned by the assured and satisfying
himself accepts the premium and issues the cover note or the policy document to the
assured as a token of the conclusion of the contract.
11. Duration: The fire insurance policies are of short duration. The period of the contract
normally ranges up to one year. The policy has to be renewed after the expiry of the
period of the insurance. Once the policy lapses the cover also lapses. The renewals of the
policy, by paying the premium, make the contract valid for another term on the original
terms and conditions of the policy. The insurer issues a new policy document to the
assured on renewal.
Self Assessment
Let’s study about the various kinds of policies. This is also shown in the figure given below:
1. Valued policy: It is a policy under which the insurer undertakes to pay the insured the
amount of the value of the property declared in the policy. Under this policy, the value of
the subject-matter is previously agreed between the insured and the insurer and this value
forms the basis of indemnity. The actual market value is not taken into account. Thus, the
amount payable under a valued policy may be more or less than the actual value of the
property.
Valued policies are not generally issued in fire insurance. They are usually issued on
pictures, works of art, sculptures and such other things whose value cannot be easily
determined.
Notes 2. Unvalued policy: An unvalued policy in one in which the value of the subject matter is not
declared at the time of policy taken. But in case of loss the value is computed by assessment.
This is also called an open policy.
3. Specific policy: Under this policy a definite amount is insured on a specified property and
in the event of loss, it will be paid if the loss falls within the specified amount. But the
actual value of the subject matter is not considered in this respect.
Example:
If a person has taken a policy of ` 10,000 against a property worth ` 15,000 and he
suffers a loss of ` 9,000, he can realize the whole loss from the insurer. But if the loss
amounts to ` 13,000, only ` 10,000 can be recovered.
If a policy is taken for ` 20,000 upon a building whose actual value is ` 1,00,000 and
the fire occurs causing the amount of loss ` 20,000. The insurance company will pay
the whole amount of loss of ` 20,000 irrespective of the fact that the building was
insured for one-fifth of its value.
4. Average policy: A fire policy containing ‘Average clause’ is called an average policy.
Under this policy, if the actual value is greater than the insured amount, the insurance
company will pay proportionately and the insured is deemed to be his own insurer, for
the balance. The claim is arrived at by dividing the amount of insurance by the actual
value of the subject-matter and multiplying it by the amount of loss.
Example: If a person insures his goods worth ` 40,000 for ` 30,000 only, and the loss
caused by fire is ` 20,000, then the amount of claim to be paid by the insurer will be 30,000/
40,000*20,000 = ` 15,000. The insured will have to bear his own loss for ` 5,000. Thus, under an
average policy, the insured is penalized for under-insurance of the property.
The object of this policy is to prevent under-insurance and to induce the insured to take out
a fire policy for the correct value.
5. Floating policy: This policy is taken out to over goods belonging to the same person but
lying in different lots at different places under one sum for one premium. For example, a
manufacturer or a trader may take one floating policy for all his goods lying in part in
warehouses, railway stations, port etc. The premium charged under such a policy is
generally the average of the premia that would have been paid if each lot of the goods had
been insured under specific policies for specific amount.
This policy is useful when the insured is in a position to declare only the total value at risk
and not separate values in separate risks.
Did u know? Floating policies cannot be issued to cover goods in unspecified buildings or
places, nor can they be extended to more than one town or village. Floating polices are
always subject to an average clause.
6. Stock declaration policy: Goods which are subject to frequent fluctuations in value or in
volume, present a special problem for insurance. In such a case if a businessman takes out
a policy for the maximum amount, he has unnecessarily to pay a high premium and if he
takes out a policy for a lower amount the large part of his stock may remain uncovered.
So, to remove this difficulty, the ‘declaration policy’ is introduced, which intends to provide
maximum cover and at the same time to avoid over-insurance with consequent over-
payment of premium.
This policy is issued with a provisional premium which is calculated on 75% of the sum Notes
insured.
Notes The insured must declare in writing the stocks covered under the policy during
each month within 14 days of each calendar month (or any other date specified in the
policy).
At the end of the year, the average amount of stock at risk is calculated on the basis of the
total declarations and this average amount forms the amount insured. A minimum amount,
however, is charged by the insurer under this policy.
This policy is taken for covering the stock where great fluctuations in the value can
happen throughout the contract period. On such policy 75% of the premium has to be
deposited in advance. The maximum liability of insurance company is specified in the
policy by the insured. At the end of year the average stock and final premium is calculated.
7. Loss of profit policy: Such type of policy covers the loss of profit which sustains as a result
of fire. This policy is also known as consequential loss policy.
8. Standard fire policy: This policy is issued for compensation of all direct loss or damage
caused by lighting and burning. Such policy also covers damages by earthquake, hair
flood, explosion, cyclone and riot.
9. Reinstatement policy: Under this policy the insurer undertakes to pay the full price of the
property required to be replaced. Here it is possible to recover not the depreciated value
of buildings or machinery, but the cost of replacement of the damaged property by new
property but of the same kind. This policy is issued in respect of buildings, or plant and
machinery.
This type of policy was introduced after the First World War when there was very heavy
inflation the world over. It is also called as “Replacement Policy”. This type of policy is
not very common in these days.
10. Schedule Policy: A schedule policy is one which insures many properties under collective
terms and conditions, Details of the properties and their respective rates of premium are
listed in one policy only for the convenience of the insured.
11. Comprehensive Policy: A fire policy usually does not cover loss occurring as a result of
riots, civil strife, rebellion, etc. But fire insurance companies do sometimes issue policies
of a comprehensive nature to house-owners. Such policies usually cover the risks such as
fire, explosion, thunderbolt, lightning, riots, strike etc. Such a policy is known as
comprehensive policy or “All Insurance policy.” Such policies are not common in our
country.
12. Sprinkler leakage policy: This type of policy covers the loss of building as a result of the
damage by the leakage of liquid or water.
13. Excess policy: This policy is issued for the stock of merchandise whose value is constantly
fluctuating. In such case it is not suitable to take one policy for certain sum. So the insured
takes an ordinary policy for minimum value of the stock and excess policy for excess value
of the stock. The actual value of the stock will be reported periodically
14. Maximum value with Discount policy: Under this policy one third discount of the premium
paid is refundable to the insured at the maturity of the policy. This policy covers the risk
for maximum amount.
Notes 15. Consequential Loss Policy: It is a policy in which the underwriter agrees to indemnify the
insured for the loss of profits which he suffers due to the dislocation of his business, caused
by fire. It is also called ‘loss of profits policy.’
Self Assessment
You need to know the process of payment of claim under fire insurance. Following procedure
should be followed in case of claim settlement under fire insurance:
1. If there is any damage or loss arising due to fire then the policy holder should immediately
inform the insurance company in writing and with estimated amount of loss.
2. Survey Report: If the amount of loss is small (i.e. up to ` 20,000/-), the insurance company
may depute an officer to survey the loss and decide on the settlement of the loss on the
basis of the claim form and the officer’s report. However, in large losses, an independent
surveyor duly licensed by the Government is appointed to give a report on the loss.
3. The survey report would generally deal with the following matters:
Cause of loss,
Extent of loss,
Under-Insurance, if any,
Details and value of salvage, and how it has been disposed of or proposed to be
disposed of,
Details of other insurance policies on the same property, and the apportionment of
the loss and expenses among co-insurers.
4. Claim Form: The policy holder will submit the claim form with the following
information:
Date of loss, time and place from where the fire started,
Cause of fire,
Value at the time of fire, value of salvage and the amount of loss,
Details of other policies on the same property giving the name of the insurer, policy
number and sum insured,
F.I.R. at the nearest police station regarding third party liability, if any.
5. Settlement of claim: On the basis of the claim form and the survey report, decision is taken
about the settlement or otherwise of the loss.
The loss must be caused by actual fire or ignition and not just by high temperature.
The ignition must be either of the goods or of the premises where goods are kept.
The fire must be accidental, not intentional. If the fire is caused through a malicious
or deliberate act of the insured or his agents, the insurer will not be liable for the
loss.
Self Assessment
11. If there is any damage or loss arising due to fire then the policy holder should immediately
inform the insurance company in …………………………. and with estimated amount of
loss.
10.5 Re-insurance
Notes Recently, the Government of India made the four non-life insurance companies which were
previously under General Insurance Corporation (GIC) Of India as independent and autonomous
bodies and converted the GIC of India into a reinsurance company. The IRDA has also laid down
the procedure to be followed in reinsurance agreements.
Reinsurance is an entirely new contract distinct from the original insurance contract entered
into by the ceding company and the re-insurer. The original insured is not a party to the reinsurance
contract and hence, has no rights against the reinsurer.
The general principles of the law of contracts and the special principles that govern direct
insurance contracts also apply to reinsurance contracts. The principle of utmost good faith
demands from the ceding company to make full disclosure of material facts. Material alternations
if made are also required to be specifically stated to the reinsurers.
The ceding company acquires insurable interest in the risk underwritten in direct business
accepted by it. An occurrence of a loss will result in financial loss. Hence, it is legally entitled to
reinsure the risk. However, the insurable interest is limited to the extent of liability arising
under the original contract of insurance. If the ceding company is not liable for a certain thing
under the original policy, the reinsurer is also not liable under the reinsurance contract. Just as
direct policies are contracts of indemnity against pecuniary losses, same is the case with
reinsurance contracts.
A company which accepts business from public may also accept reinsurance business from other
insurance companies if allowed by the statutes of the country. Professional reinsurers, however,
do not accept direct insurance from the public but only reinsurance business from the insurance
companies. The Swiss Reinsurance (Swiss Re) and Munich Reinsurance (Munich Re) are among
the leading reinsurance companies in the world.
Under reinsurance arrangements, the ceding company receives commissions from the reinsurer
at a rate higher than the original commissions paid by the ceding company. This is so because
the cost of acquiring direct business is higher than the cost of obtaining business by way of
reinsurance. Also the underwriting and administrative expenses of the ceding company are far
more than those of the reinsurers.
You must remember the peculiar features of reinsurance business. Following are some of the
peculiar features of re-insurance:
2. Brokers also handle funds on behalf of both side parties which make them powerful as
well as susceptible to frailties.
3. For reinsurance, unlike direct insurance, the real price for cost of protection is the Rate of
Commission (including profit commission) granted by the reinsurer to the direct insurer
i.e. net premium (which is Net of commission) rather than Gross Premium cessions.
4. Reinsurers do not have the benefit of upfront assured cash flows like the direct insurer.
5. Reinsurer does not have the benefit of first-hand knowledge of exposure, peril, hazard
and loss assessment.
6. Reinsurer is always a secondary insurer and his underwriting is only guided by information
furnished (sometimes filtered/garbled) either by brokers.
7. Reinsurance business is transacted on the basis of international market usage, custom and Notes
conventions rather than on regulated prescriptions. Virtually, everything is contractual
and mutually agreed on unlike tariffed direct insurance.
10. Reinsurance requires a higher level of capital i.e. twice that of direct insurer.
12. Reinsurance commission rates are much higher than that of direct insurance – part financing
of costs of direct insurers.
Self Assessment
14. The principle of utmost good faith demands from the ceding company to make full
………………………… of material facts.
Case Study Navi Mumbai Fire: Insurers take ` 100 cr hit
Following is an excerpt of a case of fire insurance dated Nov 14, 2006 in Navi Mumbai:
Insurance companies are expected to take a collective knock of ` 100 crore on their books
on account of an inferno that destroyed most of a cold storage plant and its contents in
Navi Mumbai last week.
Insurers said that they were not in a position to assess the loss because the situation at
Savla Foods and Cold Storage in Turbhe is still not under control.
The damage caused by the blaze, which was initially estimated to have caused damages of
close to ` 200 crore, is one of the biggest fire losses in Mumbai in recent years. However,
after an initial assessment, the total loss is expected to be contained at within ` 100 crore.
Most of the goods stored at Savla consist of huge stocks of spices and pulses belonging to
traders from places lacking in proper storage facilities. Many of the small traders have not
insured their holdings.
Unlike large losses in the past where the claims bill was ultimately settled by the reinsurer,
industry sources said that losses are likely to be taken by companies on their own books.
This is because the contents of the warehouse belonged to a large number of traders who
had insured their holdings with several insurance companies. Typically, an insurance
company buys specific reinsurance protection when the company writes large risks in one
location. But here, since the insurance was distributed among various companies, many
have taken them on their own books.
Contd...
Notes Besides, the destruction caused by the fire, extensive loss is expected on account of collateral
damage caused by fire fighting. Even if goods are not totally gutted, the chemicals that the
fire-fighters use to douse the flames would themselves render the products unfit for
consumption.
An importer of exotic spices faced with losses of ` 2 crore, said that his goods were fully
insured. Out of the 2,000 clove bags kept in the custom bonded area on the fifth floor, 330
bags valued at ` 60 lakh belonged to him. “I had about ` 1.4 crore worth of cloves, black
pepper, cassia, cubebs (belonging to the pepper family but not as pungent) and long
pepper stored in the non-bonded areas of plant II. Since the fire has been fiercest on the
3rd, 4th and 5th floors of the plant, my cumulative losses tot up to ` 2 crore,” he said,
adding that only 10% of the traders probably had their goods insured.
Another downer for the salvage operations is the spreading of the fire once the doors of
the cold storage are opened as oxygen entering the place supports combustion. Fire-
fighters are reportedly hopeful of bringing the situation under control the next 48 hours
after which it would become possible to assess the extent of the losses at the 8,500 tonne
capacity plant.
Question
Find out the proceedings of this case with the help from the internet and prepare a
presentation.
Source: http://articles.economictimes.indiatimes.com/2006-11-14/news/27462173_1_insurance-
companies-cold-storage-black-pepper
10.6 Summary
A fire insurance policy cannot be assigned without the permission of the insurer because
the insured must have insurable interest in the property at the time of contract as well as
at the time of loss.
‘Fire’ which is used for domestic or manufacturing purposes is not fire as long as it is
confined within usual limits. In the fire insurance policy, ‘Fire’ means the production of
light and heat by combustion or burning.
The contract should be backed by the presence of consideration. The premium paid by the
assured to cover the risk is the consideration by the assured and the promise made by the
insurer to pay the compensation for the damage by fire is the consideration from the
insurer.
Valued policies are not generally issued in fire insurance. They are usually issued on
pictures, works of art, sculptures and such other things whose value cannot be easily
determined.
Floating policies cannot be issued to cover goods in unspecified buildings or places, nor
can they be extended to more than one town or village. Floating polices are always subject
to an average clause.
A fire policy usually does not cover loss occurring as a result of riots, civil strife, rebellion,
etc. But fire insurance companies do sometimes issue policies of a comprehensive nature
to house-owners. Such policies usually cover the risks such as fire, explosion, thunderbolt,
lightning, riots, strike etc.
An insurance company transfers all or a portion of its risk exposure under an insurance
policy to another company.
Reinsurance is an entirely new contract distinct from the original insurance contract entered Notes
into by the ceding company and the re-insurer. The original insured is not a party to the
reinsurance contract and hence, has no rights against the reinsurer.
A company which accepts business from public may also accept reinsurance business from
other insurance companies if allowed by the statutes of the country.
10.7 Keywords
Average Policy: A fire policy containing ‘Average clause’ is called an average policy. Under this
policy, if the actual value is greater than the insured amount, the insurance company will pay
proportionately and the insured is deemed to be his own insurer, for the balance.
Floating Policy: This policy is taken out to over goods belonging to the same person but lying
in different lots at different places under one sum for one premium.
Loss of Profit Policy: Such type of policy covers the loss of profit which sustains as a result of
fire. This policy is also known as consequential loss policy.
Schedule Policy: A schedule policy is one which insures many properties under collective terms
and conditions, Details of the properties and their respective rates of premium are listed in one
policy only for the convenience of the insured.
Specific Policy: Under this policy a definite amount is insured on a specified property and in the
event of loss, it will be paid if the loss falls within the specified amount.
Standard Fire Policy: This policy is issued for compensation of all direct loss or damage caused
by lighting and burning.
Unvalued Policy: An unvalued policy in one in which the value of the subject matter is not
declared at the time of policy taken.
Valued Policy: It is a policy under which the insurer undertakes to pay the insured the amount
of the value of the property declared in the policy.
2. Describe the persons which have insurable interest under fire insurance.
3. Mention the types of losses both covered and not covered under fire insurance.
8. Explain the procedure that should be followed in case of claim settlement under fire
insurance.
3. Insurer 4. Limited
7. Property 8. Renewal
Misra, M.N. and Mishra, S.B. (2009), Insurance Principles and Practices, S. Chand
Publication.
Sahoo and Das (2009), Insurance Management: Text and Case, Himalaya Publication.
http://nilum.hubpages.com/hub/TYPES-OF-FIRE-INSURANCE-POLICIES
http://business.gov.in/manage_business/fire_insurance.php
http://www.nos.org/media/documents/VocInsServices/m4-1f.pdf
CONTENTS
Objectives
Introduction
11.5 Summary
11.6 Keywords
Objectives
Introduction
In the previous unit, you have studied about the meaning and definition of fire insurance. It has
dealt with explaining the elements of fire insurance. It has summarized the various kinds of
policies under fire insurance along with the procedure for payment of claim under fire insurance
and the concept of re-insurance.
In this unit, you will study about motor insurance. Vehicle insurance is the insurance which
consumers can purchase for cars, trucks, and other vehicles. Its primary use is to provide protection
against losses incurred as a result of traffic accidents. Generally speaking, it is a cover in respect
of motorized vehicles including fire, theft, impact, collision and third party liability cover.
In the next unit, you will study about the features of health insurance policy and the procedure
and benefits of health insurance purchase. It will also deal with the claim settlement procedure.
You will study about the various types of health insurance policy in the next unit. The unit will
also explain the concept of catastrophe insurance.
You must be aware that earlier, several pedestrians were knocked down by motor vehicles.
They were either injured or killed. They did not receive any compensation as the vehicle owners
did not have sufficient resources to compensate them because they were not insured.
Notes The Motor Vehicles Act, 1939, introduced compulsory insurance with the intention of
safeguarding the interests of pedestrians.
The insurance of third party liability taking place from the use of motor vehicles in public areas
is made compulsory while the insurance of motor vehicles against damage is not compulsory.
No motor vehicle can stroll in a public place without such insurance.
(b) Liability incurred in respect of death or bodily injury of any passenger of a public service
vehicle;
(c) Any liability incurred by the insured in respect of death or bodily injury of any person
including owner of the goods or his authorised representative carried in the carriage;
Liability arising under Workmen’s Compensation Act, 1923 in respect of death or bodily
injury of:
(d) Liability in respect of bodily injury or death of commuters who are brought for hire or
reward or by reason of or in pursuance of contract of employment.
The policy of insurance must wrap the liability incurred with respect to any type of accident as
follows:
(b) In respect of death of or bodily injury to any person, the amount of liability incurred is
unlimited.
If the liability caused due to death of any passenger or bodily injury to any passenger of a public
service vehicle in a public place, then in that case the amount of liability incurred is unlimited.
Caselet 6 Things That Spike Your Auto Insurance
Y
ou may already know the importance of shopping around to score the best rate on
your auto insurance premiums, but did you know that certain factors (or the absence
of them) could cause your insurance premiums to rise?
To understand what makes your insurance premiums spike, it helps to understand the
basic nature of auto insurance: Insurers make money when they insure drivers who don’t
have accidents, and don’t make claims. They lose money when the opposite happens. As
such, it is in the insurer’s best interest to predict driver risk factors as accurately as possible.
When any of the following factors are present in your life, they indicate an increased
likelihood that you, as a potential auto insurance policyholder, may have an insurance
claim that will cost the insurer money. To compensate for the increased likelihood of a
pay-out, insurers charge you more money in the form of a raised premium. Here are six
things that spike your auto insurance.
Contd...
Because a new car as an asset is worth more money than an older model, it will cost more
to replace. Additionally, if you finance or lease your new car purchase, most lenders
require you to carry full coverage at a stated level, which makes it impossible to skimp or
strategize only on the coverage you need. You can be wise about how your new ride will
impact insurance premiums before you buy. According to a recent study by Insure.com,
the cheapest new cars to insure tend to be larger, sturdy models such as minivans, SUVs
and trucks. Don’t assume that premium boosts come only with a flashy sports car or other
high-priced model. The study indicated that the Honda Civic, for example, commands
higher insurance rates simply because it tends to be driven by younger, childless owners
who are inherently deemed riskier than parents. Further, it’s one of the most stolen
vehicle models in the United States.
Increasing Your Commute
Long commutes to work don’t just cost you in time and fuel; they’ll also boost your auto
insurance premiums. Again, the risk is much greater that you’ll get into an accident when
you’re driving during rush hour. Further, if you are in a profession that involves frequent
driving, like a pizza delivery person or salesperson, you’ll pay for the increased time that
you spend in the car because more time spent driving increases the risk of an accident.
Though actual risk is determined by the zip code you live in, city residents statistically
have more accidents, which drive their premiums higher than those who live in rural
areas. Additionally, more people living in an area means more claims, which is reflected
in the higher premium prices in such places. If you’ve recently taken up residence in New
Mexico, Alabama, Oklahoma or Florida, expect to pay higher premiums. According to the
Insurance Research Council, these states have the greatest concentrations of uninsured
motorists, which ultimately seep into insured drivers’ premiums.
Marital Status and Age
If you’re unmarried and without children, you’re considered part of a higher-risk category
than married couples with kids. If you’re 26 or younger, and male, you’ll pay even more.
Dumping Your Auto Insurance
If you ditched your auto insurance in an effort to save some money, you’ve committed a
classic case of being “penny smart and pound-foolish.” Not having any auto insurance,
even for just over 30 days, will cause your premiums to jump.
Having a Brush with the Law
Having no accidents or tickets will lower your auto insurance premiums and, as you
might imagine, having either or both could raise them. When and if you’ll see the spike is
largely determined by your locale and your insurance provider. Insurance companies use
a “merit plan” system. Most insurance companies periodically scan for recent traffic
violations, whether you are a new or existing customer. After you commit a traffic violation
and your insurer learns of it, your auto insurance rates could be higher for the next few
years.
The Bottom Line
Auto insurance rates are often based on factors out of your immediate control, including
age, occupation and accidents. Understanding what factors cause your auto insurance rates
to spike can help you to shop around for a more competitive provider before you receive
a surprise rate increase. It may also cause you to rethink some of your current driving
habits.
Source: http://www.investopedia.com/financial-edge/1012/6-things-that-spike-your-auto-insurance
.aspx
Notes Section 140 of the Motor Vehicles Act 1988, provides for liability of the owner of the Motor
Vehicle to pay compensation in certain cases, on the principle of “no fault”. The amount of
compensation, so payable, is, ` 50,000/- for death, and ` 25,000/- for permanent disability of any
person resulting from an accident occurring from the use of any kind of motor vehicle.
Notes The principle of “no fault” means the claimant need not prove negligence on the
part of the motorist. Liability is automatic.
Certificate of Insurance
The Motor Vehicles Act provides that the policy of insurance shall be of no effect unless and until
a certificate of insurance in the form prescribed under the Rules of the Act is issued.
The only evidence of the existence of a valid insurance as required by the Motor Vehicles Act
acceptable to the police authorities and R.T.O. is a certificate of insurance issued by the insurers.
The points covered under a certificate of insurance differ according to the type of vehicle insured.
Self Assessment
1. The insurance of third party liability taking place from the use of motor vehicles in public
areas is made ………………………………….
2. The Motor Vehicles Act provides that the policy of insurance shall be of no effect unless
and until a ………………………………………. in the form prescribed under the Rules of
the Act is issued.
Let’s discuss about the types of Motor Insurance Policy. For all classes of vehicles, there are two
types of Policy Forms:
Form “A”: It is used to cover Act Liability. Form “A” is called “Standard Form for “A” Policy for
Act Liability”. This form applies uniformly to all classes of vehicles, whether Private Cars,
Commercial Vehicles, Motor Cycles or Motor Scooters, with suitable amendments in “Limitations
as to Use”.
Form “B”: It is used to cover Own Damage Losses and Act Liability. The policy can also be
extended to cover additional liabilities as provided in the Tariff. Form “B”, which provides
wider cover as indicated above, varies with the class of vehicle covered. There are therefore
Form “B” Policies for Private Cars, Commercial Vehicles, Motor Cycles/Scooters, etc.
Policy Form B
This policy provides the so-called ‘comprehensive’ cover and the structure of the policy form is
the same for all vehicles, (with some differences which are pointed out, wherever applicable).
Section I: Loss or Damage (or “Own Damage”). The risks covered are:
In the motor cycle and commercial vehicle policy there are additional exclusions:
Notes
Towing Charges
If the motor car is disabled as a result of damage covered by the policy, the insurers bear a
reasonable cost of protecting the car and removing it to the nearest repairers, as also the reasonable
cost of re-delivery to the insured. The amount so borne by the insurers is limited to maximum
of ` 2,500/- in respect of any one accident.
Example: For motor cycles, the limit is ` 300/-, for cars ` 1500/- and for commercial
vehicles ` 2500/-.
Repairs
Ordinarily repairs arising out of damage covered by the policy can be carried out only after they
are authorized by the insurers. However, the insured is allowed to carry out the repairs without
authorization from the insurers, provided that:
(a) The estimated cost of such repair does not exceed ` 500/- (` 150/- for motor cycles).
(b) The insurers are furnished forthwith with a detailed estimate of the cost; and
(c) The insured gives the insurers all the assistance to ensure that such repair is necessary and
that the charge is reasonable.
This applies to all vehicles. The insured has to bear a part of the claim amount in respect of each
accident. Further loss/damage to lamps, tyres, mudguards and/or bonnet side parts, bumpers
and/or paintwork is not payable except in the case of a total loss of vehicle.
Section II: Liability to Third Parties: The insurers indemnify the insured against all sums which
he may become legally liable to any person including occupants carried in the motor car (provided
that they are not carried for hire or reward) by reason of death or bodily injuries caused to such
third parties or by reason of damage to the property of third parties caused by or arising out of
the use of the motor car. The insured’s liability for damage to property of third parties is limited
to ` 6000; whilst liability for death of or bodily injury to third party is unlimited.
The legal costs and expenses incurred by such third parties are reimbursed in addition. The legal
costs and expenses incurred by the insured are also reimbursed provided that they were incurred
with the insurer’s written consent.
The insurers are liable for the death of or bodily injury arising out of and in the course of
employment, but only to the extent necessary to meet the requirements of the Motor Vehicles
Act. The damage to property is not paid for, if the damaged property belonged to the insured or
was held in trust by him or was in the custody or control of the insured.
Notes This section is, more or less, the same for all vehicles, subject to some variations for
motor cycles and commercial vehicles.
Section III: This appears in commercial vehicle policies only. This section provides cover while
the vehicle is towing one disabled mechanically – propelled vehicle. It provides that whilst the
insured vehicle is being used for the purpose of towing any one disabled mechanically – propelled
vehicle (a) The cover provided by the policy remains operative, and (b) under Section II of the
policy, indemnity will also be provided for the liability in connection with such towed vehicle.
This however is subject to the following two provisions:
(i) The towed vehicle should not be towed for hire or reward, and
(ii) No cover is available under the policy for the damage to the towed vehicle or the property
conveyed thereby.
These provide that the insurer shall not be liable in respect of:
(a) Any accident outside the geographical area specified in the policy, that is, India. The limit
can be extended to cover Bangladesh, Bhutan, Nepal, Pakistan, Sri Lanka & Maldives on
payment of extra premium.
(c) Any accident when the vehicle is used not in accordance with the Limitations (Use Clause)
(d) Any accident when the vehicle is driven without an effective driving licence (Driver’s
Clause).
Conditions Notes
Apart from the usual conditions such as notice of loss, cancellation of policy, arbitration, etc.
there are two conditions which are specific to motor policies.
The insured is required to safeguard the vehicle from loss or damage and maintain it in
efficient condition. In the event of an accident, the insured shall take precautions to prevent
further damage. If the vehicle is driven before repairs any further damage is at insured’s
risk.
The insurer has the option to repair or replace the vehicle or parts or pay in cash the
amount of damage or loss. The insurer’s liability cannot exceed the insured’s estimated
value of the vehicle (specified in the policy) or the value of the vehicle at the time of loss
whichever is less.
Rating/Proposal Form
The proposal form elicits all information necessary for rating and underwriting. Some examples
of rating are given:
Rates are based upon the cubic capacity as given by manufacturers, Insured’s Declared Value
(IDV), the Zone of operation and age of the vehicle.
The cubic capacity of the vehicle indicates the power of the engine. Separate rates apply for cars
up to 1000 cc, from 1000 cc – 1500 cc and above 1500 cc and scooters/motorcycles up to 150cc,150-
350cc and above 350cc.
Similarly there are different rates for vehicles in the age groups up to 5 yrs.; 5 yrs. to 10 yrs. and
above 10 yrs. There are two Zones of operation, Zone A and Zone B, as follows:
Zone A: Ahmedabad, Bangalore, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi & Pune
Note: The rates for Zone A are higher than those for Zone B.
Commercial Vehicles
The rating depends upon the Zone of operation, passenger carrying capacity/ gross vehicle
weight, Insured’s Declared Value (IDV) and age of the vehicle.
There is provision for compulsory personal accident cover for owner-driver of cars and
commercial vehicles of ` 2 lakh and ` 1 lakh for owner driver of scooters/motorcycles. It covers
death, PTD and PPD only.
All Vehicles
(a) The Third Party premium includes cover for third party property damage in excess of the
required coverage of liability of ` 6,000/- as per the M.V.Act. In case the insured wants to
get only the liability as per act covered (i.e. ` 6,000/-) then discount in T.P. premium is
allowed.
(b) Wider legal liability to persons e.g. paid drivers etc. employed in operation and/or
maintenance of the vehicle i.e. under W.C. Act and at common law.
(c) Personal Accident cover for unnamed passengers as per the registered carrying capacity of
the vehicle up to a maximum of ` 2 lakh/person on payment of extra premium.
Private Cars
Extra fittings like radios, tape-recorders, air conditioners, etc. (Also applicable to
commercial vehicles), and
Special discount for Anti-Theft device approved by AAI (2.5% on O.D. premium max. of
` 500)
No Claim Bonus
A discount in the premium is allowed at renewal if there is no claim during the policy year for
all vehicles.
Underwriting
There are several factors which are important for underwriting such as type of vehicle e.g.
imported cars, sports cars, use of the vehicle, geographical area etc. But the most important is the
age of the vehicle.
5. The insurers are liable for the death of or bodily injury arising out of and in the course
of……………………………., but only to the extent necessary to meet the requirements of
the Motor Vehicles Act.
In this section, we will discuss about the procedure for payment of claims. On receipt of notice
of loss, the policy records are checked to see that the policy is in force and that it covers the
vehicle involved. The loss is entered in the claims register and a claim form is issued to the
insured for completion and return. The insured is required to submit a detailed estimate of
repairs from any repairer of his choice. Generally, these repairs are acceptable to the insurers
but they at times ask the insured to obtain repair estimate from another repairer, if they have
reason to believe that the competence, moral hazard or business integrity of the repairer first
chosen is not satisfactory.
Assessment
Independent automobile surveyors with engineering background are assigned the task of
assessing the cause and extent of loss. They are supplied with a copy of the policy, the claim form
and the repairer’s estimate. They inspect the damaged vehicle, discuss the cost of repair or
replacement with the repairer, negotiate as per the indemnity, and submit their survey report.
In respect of minor damage claims, independent surveyors are not always appointed. The insurer’s
own officials or their own automobile engineers inspect the vehicle and submit a report.
Settlement
The survey report is examined and settlement is effected in accordance with the recommendations
contained therein. The usual practice is to authorise the repairs directly with the repairer to
whom a letter is issued to that effect. In this letter, the repairers are also instructed to collect
direct from the insured the amount of the excess, depreciation, salvage, etc. if applicable to the
claim, before delivering the repaired vehicle to him. The repairers are also instructed to keep
aside the salvage of damaged parts, if there are any, for being collected by the salvage buyer
nominated by the Insurers. Or else, if the repairers are willing to retain the salvage, its value, as
indicated by the surveyor, is deducted from the claim bill.
On receipt of their final bill of repairs after completion of repairs and a satisfaction note or
voucher from the insured that the vehicle has been repaired to his satisfaction, the payment to
the repairer is affected.
Notes Sometimes, the repairer is paid directly by the insured in which case the latter is reimbursed on
submission of a receipted bill from the repairers. In either case, discharge voucher or receipt is
obtained. The claims register and the policy and renewal records are marked that the claim is
paid indicating the amount of claim and the amount of salvage, if any.
Claims Documents
Apart from claim form and Survey report the other documents required for processing the claim
are:
(5) Police Report (Taxis, commercial Vehicle needs F.I.R./spot survey if loss is heavy or T.P.
loss occurs)
(6) Final Bill from repairers
Whenever a surveyor finds that a vehicle is either beyond repairs or the repairs are not an
economic proposition, he negotiates with the insured to assess the loss on a Total Loss basis – for
a reasonable sum representing the market value of the vehicle immediately prior to the loss.
If the market value is more than the insured value, the settlement will be brought about for the
insured value. The Insured will be paid in cash and the Insurers will take over the salvage of the
damaged vehicle which will thereafter be disposed of for their own benefit calling tenders
through advertisements in newspapers.
However, before the actual payment is made to the Insured, the Insurer will collect from him the
Registration and Taxation books, ignition keys and blank T.O. and T.T.O. forms duly signed by
the insured, so that the salvage is usually not encouraged, unless insured desires, so as to avoid
the hassle of salvage disposal.
Theft Claims
Total losses can also arise due to the theft of the vehicle and its remaining untraced by the police
authorities till the end.
!
Caution These losses will have to be supported by a copy of the First Information Report
(FIR) lodged with the Police authorities immediately after the theft has been detected.
The police authorities register the complaint allotting it a number of the entry made in the
Station Diary. This number, which is usually known as SDE No. or C.R. No. (Crime Register),
has to be quoted by the Insured in the claim intimation to the Insurers.
The police keep the investigations going until the vehicle is traced and delivered to its owner. Notes
However, if they do not succeed in recovering the vehicle after a period of, say 1-2 months, they
file away the case certifying that the case is classified as true but undetected. This police certificate
referred as “Non-Traceable” certificate is essential before a total loss following theft is settled
by the insurers.
The documents to be submitted by the insured will be the same as those described above. It will
be necessary for the insured to obtain duplicate ones from the Registering Authority and thereafter
deposit them with the insurers.
The only additional documents will be addressed by the Insured to the R.T.O. informing about
the loss of the vehicle due to theft and filing a non-user form so that he is not made liable to pay
the taxes.
Some insurers also obtain from the insured a special type of a Discharge on a stamped paper
whereby the Insured undertakes to refund the claim amount if the vehicle is subsequently traced
and delivered to him by the police. He also undertakes in the Discharge Form to pay any taxes
which may be outstanding against the stolen vehicle. The ignition keys R.C. Books etc. are
preserved by the Insurer in their custody so that these are made readily available if the vehicle
is traced at a later date. It is always prudent to inform the concerned Registering Authority by a
Registered A/D letter that a total loss claim is being processed for payment in respect of the
stolen vehicle and to request them not to transfer the ownership of the vehicle to anyone. This
will prevent the thief from disposing of the stolen vehicle.
Self Assessment
7. On receipt of ……………………………….., the policy records are checked to see that the
policy is in force and that it covers the vehicle involved.
8. Independent automobile surveyors with engineering background are assigned the task of
assessing the …………………………… and ………………………… of loss.
10. Total losses can arise due to the …………………….. of the vehicle and its remaining untraced
by the police authorities till the end.
You need to learn about third party claims. Let’s discuss about them. Section 165 of the Motor
Vehicles Act 1988, empowers the State Governments to set up Motor Accident Claims Tribunals
(MACT) for adjudicating upon third party claims. When a tribunal has been set up for an area, no
civil court has any jurisdiction to entertain any claim falling under the tribunal’s jurisdiction.
The aggrieved party has to move the tribunal within a period of six months from the date of
accident. While making the award, the tribunal has to specify the amount payable by the insurer.
Task Collect some real life examples of third party claims and prepare a chart.
Notes The procedure for third party claims is briefly described as follows:
1. On receipt of notice of claim from the insured, or the third party or from the MACT, the
matter is entrusted to an advocate.
2. Full information relating to the accident is obtained from the insured. The various
documents are collected and these include:
Driving Licence
Police report
3. A written statement is then filed on the facts of the case with the MACT by the advocate.
Eventually, if the award is made by the MACT, the amount is paid to the third party
against proper receipt.
Where there is clear liability under the policy, claims are negotiated with the third party
to accept a compromise settlement, which if accepted by the third party, is registered with
the MACT and its consent obtained. The cheque is deposited with MACT for disbursement
to the rightful beneficiaries.
Lok Adalats
Pending cases with the MACT where the liability under the policy is not in doubt are placed
before the Lok Adalat or Lok Nyayalaya, for a voluntary and amicable settlement between the
parties. A copy of decision in the prescribed memo and the cheque is deposited with MACT. Lok
Adalat sessions are organized regularly by the insurance companies in liaison with the Legal
Aid Board of each State and MACT to effect amicable settlement of third party claims.
No Fault Liability
These claims can be made by depositing the appropriate amount with the MACT after obtaining
death certificate, medical certificate and police report.
Self Assessment
11. When a tribunal has been set up for an area, no civil court has any jurisdiction to entertain
any claim falling under the …………………………………… jurisdiction.
12. A copy of decision in the prescribed ………………………… and the cheque is deposited
with MACT.
Notes
A
ny change in the pricing of motor insurance, which accounts for 41 per cent of the
premium and a substantial component of the claims of the entire general insurance
industry, is bound to generate interest.
Historically, motor insurance business has been loss making, running at loss ratios of
approximately 120 per cent, that too without accounting for management expenses.
While the losses on account of vehicle damages are high – around 70 per cent–75 per cent
of the premium — those relating to third party are consistently above 200 per cent.
Although insurers are saddled with unlimited bodily injury liability, the premium charged
for the risk is very low — approximately 5 per cent of the own damage premium and less
than quarter per cent of the vehicle value. This accounts for more than 50 per cent of the
losses.
However, it is unfair for the insurers to be asked to bear this liability at non-commensurate
rates. This would be a sure formula for losses for any general insurer in the country.
In India, the prices have been ‘administered’ by tariff as opposed to a price that would
recover the costs i.e. the ‘Pure Premium’. Ideally, as is in most developed markets, the
market forces should be allowed to operate to determine pure premium-based price of
products.
The insurers should be free to fix a ceiling on the maximum third party bodily injury
liability, which they would be able to support under the current/proposed pricing.
Since the third party bodily injury cover is a governmental measure, the government
should meet the liabilities in excess of these limits from a fund like the ‘Solatium Fund’.
Such arrangements between the government and the insurers have been successful in
Japan.
The proposed hike in premium is the first step in the direction of realistic pricing of the
motor insurance policies. We certainly look forward to an active participation of the
government, general insurers and the insuring public in moving towards a sustainable
pricing regime. (The author is MD, Tata-AIG General Insurance).
Questions
1. Discuss the rationale for the provision of compulsory unlimited liability for bodily
injury in the Motor Vehicles Act in a group of five students.
2. What is your opinion about the realistic pricing of the motor insurance policies?
Discuss.
Source: http://articles.economictimes.indiatimes.com/2002-06-07/news/27340174_1_motor-insurance-
damage-premium-tata-aig-general-insurance
The insurance of motor vehicles against damage is not made compulsory, but the insurance
of third party liability arising out of the use of motor vehicles in public places is made
compulsory. No motor vehicle can play in a public place without such insurance.
The liability in respect of death of or bodily injury to any passenger of a public service
vehicle in a public place, the amount of liability incurred is unlimited.
The Motor Vehicles Act provides that the policy of insurance shall be of no effect unless
and until a certificate of insurance in the form prescribed under the Rules of the Act is
issued.
If the motor car is disabled as a result of damage covered by the policy, the insurers bear
a reasonable cost of protecting the car and removing it to the nearest repairers, as also the
reasonable cost of re-delivery to the insured.
The legal costs and expenses incurred by such third parties are reimbursed in addition.
The legal costs and expenses incurred by the insured are also reimbursed provided that
they were incurred with the insurer’s written consent.
The insurer has the option to repair or replace the vehicle or parts or pay in cash the
amount of damage or loss.
Any claim on account of damage of the vehicle will be paid by the insurance company
subject to the assessment of loss by the independent Surveyor.
Third party claim is settled by the court and the government has laid down the procedure
to settle these cases.
11.6 Keywords
Commercial Vehicles: A commercial vehicle is any type of motor vehicle used for transporting
goods or paid passengers.
Compulsory Insurance: Compulsory insurance is any type of insurance coverage that is required
by law before individuals or businesses may engage in certain activities.
Motor Insurance: Motor insurance is the insurance which consumers can purchase for cars,
trucks, and other vehicles.
Proposal Form: The proposal form elicits all information necessary for rating and underwriting.
Third Party Claims: Third party claims is a derivative lawsuit brought by a defendant in an
original lawsuit, claiming that another new party being brought in is responsible for or should
share in the plaintiff’s damages against the defendant.
8. Mention the documents which are important while claiming motor insurance.
10. In how many zones is India divided for the commercial vehicles?
3. Ordinarily 4. ` 6000
5. Employment 6. Estimated
Misra, M.N. and Mishra, S.B. (2009), Insurance Principles and Practices, S. Chand
Publication.
Sahoo and Das (2009), Insurance Management: Text and Case, Himalaya Publication.
CONTENTS
Objectives
Introduction
12.6 Summary
12.7 Keywords
Objectives
Introduction
In the previous unit, you have studied about the meaning of motor insurance. It has explained
the various types of motor insurance policy along with the procedure for payment of claims
under motor insurance as well as third party claims.
In this unit, you will study about health and catastrophe insurance. With the increasing cost of
health services and medical bills which a common man cannot afford, this class of insurance has
a growing market. It is estimated that a family spends an average of 10% of its monthly income
on health care. In India where there is no Social Insurance for the public the individual has to
take care of himself and his family. A prolonged illness or disability can spell havoc for the
family budget and upset all the planning.
While the importance of health Insurance cannot be denied, it is unfortunate that so far in India
the Health Insurance policy is being purchased by families and individuals who can afford to
pay the medical bills. But the Govt. of India is putting all its efforts to encourage people to buy
health insurance and specialized insurance companies are promoted which are exclusively
dealing in health insurance. The life insurance companies are also permitted to issue the health
insurance policy.
In the next unit, you will study about the privatization of insurance sector. The unit will update Notes
you about the current scenario of insurance industry in India and the opportunities and challenges
in insurance sector today. The next unit will also summarise the way ahead for insurance sector.
Now, let us study about the features of health insurance policy. Any health insurance policy
should cover the following the expenses:
Hospital/Nursing Home: It means any institution in India established for indoor care and
treatment of sickness and injuries, which–
(a) Has been registered either as a hospital or nursing home with the local authorities
and is under the supervision of a registered and qualified medical practitioner.
(b) Should comply with the minimum criteria as under:
Fully equipped operation theatre of its own where the surgical operations are
carried out.
Availability of fully qualified nursing staff round the clock. Fully qualified
doctor(s) should be in charge round the clock.
The term Hospital/Nursing Home shall not include an establishment which is a place of
rest, a place for the aged, a place for drug addicts or place for alcoholics, a hotel or a similar
place.
(i) The condition of the patient is such that he/she cannot be removed to the hospital/
nursing home, or
2. The policy should pay during the period of insurance maximum up to the sum insured for
expenses incurred under the following heads:
Notes 4. Expenses on hospitalisation for minimum period of 24 hours are admissible. However,
this time limit is not applied to specific treatment i.e. Dialysis, Chemotherapy,
Radiotherapy, Eye Surgery, Dental Surgery, Lithography Kidney stone removal), D&C,
Tonsillectomy taken in the hospital/nursing home and the insured is discharged on the
same day; the treatment will be considered to be taken under hospitalisation benefit.
Notes Relevant medical expenses incurred prior to up to certain period, say 30 days and
after hospitalization up to certain period, say 60 days, are treated as part of the claim.
5. Any one illness means continuous period of illness and it includes relapse within 105 days
from the day of last consultation with the Hospital/Nursing Home where treatment may
have been taken. Occurrence of same illness after a lapse of 105 days will be considered as
fresh illness for the purpose of this policy.
6. The policy does not cover some disease i.e. Asthma, Bronchitis, Chronic Nephritis Diarrhoea
and all type of Dysenteries including Gastroenteritis, Diabetes Mellitus and Insipid us,
Epilepsy, Hypertension, Influenza, Cough and cold, All psychiatric or Psychosomatic
Disorders Pyrexia of unknown origin for less than 10 days, Tonsillitis and upper respiratory
Tract infection including Laryngitis and Pharyngitis, Arthritis, Gout and Rheumatism.
Exclusions that the Health Insurance Policy does not cover the following:
1. All diseases/injuries which are pre-existing when the cover incepts for the first time.
2. Any disease other than those stated in clause (c) below, contracted by the insured person
during the first 30 days from the commencement date of the policy. This exclusion shall
not, however, apply if in the opinion of Panel of Medical Practitioners constituted by the
company for the purpose, the insured person could not have known of the existence of the
disease or any symptoms or complaints thereof at the time of making the proposal for
insurance to the company. This condition shall not however apply in case of the insured
person have been covered under this scheme or group insurance scheme with any of the
Indian Insurance Companies for a continuous period of preceding 12 months without any
break.
3. During the first or more years of the operation of the policy the expenses on treatment of
diseases such as Cataract, Benign Prostates Hypertrophy, Hysterectomy for Menorrhagia
or Fibromyoma, Hernia, Hydrocele, Congenital Internal Disease, Fistula in anus. Piles,
Sinusitis and related disorders. If these diseases are pre-existing at the time of proposal
they will not be covered even during subsequent period of renewal.
5. Cost of spectacles and contact lenses, hearing aids. (These may be termed as normal
maintenance expenses.)
7. Convalescence, general debility, run down condition or rest cure, congenital external
disease, or defects or anomalies, sterility, venereal disease, intentional self-injury and use
of intoxicating drugs/alcohol.
9. Charges incurred at hospital or nursing home primarily for diagnostic. X-Ray or laboratory
examinations or other diagnostic studies not consistent with the positive existence or
presence of any ailment, sickness or injury for which confinement is required at a Hospital/
Nursing Home or at Home under Domiciliary Hospitalisation as defined.
11. Treatment arising from childbirth including Caesarean section (can be deleted, if maternity
benefit is covered).
12. Voluntary medical termination of pregnancy (abortion) during the first 12 weeks from
the date of conception.
Self Assessment
2. The policy should pay during the period of insurance maximum up to the sum insured for
…………………………….. incurred as mentioned in the policy.
In this section, we will discuss about the procedure and benefits of health insurance purchase.
Procedure to be followed for buying health insurance policy:
1. Filling of proposal form: The proposal form will contain the personal information of the
person like name, address, age, occupation, sum insured etc. and two photographs of an
individual is to be enclosed.
3. Medical examination report: It is required from the doctor, who is having the qualification
of MD, if the age of person is more than 45 years. It is must even if the person is possessing
good health.
4. Payment: The premium is paid through cheque to get the tax benefit under Income Tax
Act, 1961.
5. Issue of Policy documents: The policy document is issued once above mentioned
information/documents submitted.
Notes 6. Issue of Photo Card by Third Party Administrator (TPA): After issuing the policy
documents, the TPA will issue the photo identity card for each person which will help to
get the treatment in the hospital on cashless basis. TPA is licensed by the IRDA who will
settle the health insurance claims on behalf of the insurance companies.
TPAs have empanelled various hospitals on all India basis who will provide the health
treatment on cashless basis meaning thereby, that the policyholder will not pay any
amount to the hospital and the hospital will get the payment directly from the TPA up to
the sum insured of a person. If some insured is not sufficient to meet the bill of the hospital
then the excess amount will be paid by the policyholder.
1. Age Limit: This insurance is available to persons between the ages of 5 years to 80 years.
Children between the ages of 3 months to 5 years can be covered provided one or both
parents are covered concurrently.
2. Family Discount: This discount of 10% in the total premium is allowed to a family
comprising the insured and any one or more of the following:
Spouse
Dependent parents
3. Cumulative Bonus: The sum insured is increased by certain percentage, say 5% for each
claim from the year of insurance subject to a maximum accumulation of 10 years. In the
event of a claim, the increased percentage will be reduced to a certain percentage; say the
double of the bonus rate by 10% of the sum insured at the next renewal but the basic sum
insured will remain the same.
!
Caution Some companies do not allow this cumulative bonus but instead of this allow a
discount in the premium on the next renewal if no claim is reported during the currency
of the previous policy.
5. Extension of Cover: The health cover is available for Indian Territories but it can be
extended to Nepal and Bhutan with prior permission.
Self Assessment
6. The proposal form will contain the ……………………………….. information of the person.
8. The premium is paid through …………………………………… to get the tax benefit under
Income Tax Act, 1961.
You need to know about the details of the claim settlement procedure. The claims that arise in
case of health insurance can be settled in any of the following ways:
1. Reimbursement of expenses.
2. Cashless facility for planned hospitalization.
3. Cashless facility for emergency hospitalization.
The claims are defined as follows:
1. Reimbursement of expenses: If a policyholder falls sick and hospitalized in non-empanelled
hospital then he should follow the following procedure:
Intimation to the insurer/Third Party Administrator (TPA) along with the name of
the person who has fallen sick
Policy number
Name of the hospital
Name of the doctor
The above information should be sent within 7 days of the hospitalization.
Within 30 days final claim form should be furnished along with the following documents:
Hospital receipts/original bills.
Cash memos.
Various reports and tests.
Hospital admission and discharge slip.
Case history.
Any other documents desired by TPA or hospital.
Notes It is a must to ensure that insured person has been admitted to a hospital/nursing
home as defined in the policy.
The expected expenses to be incurred should be sent to TPA through the agreed list
of network hospital,
On confirmation from the TPA the treatment can be taken in that hospital,
If expenses increase during the treatment then the hospital will sent revised estimate
to the TPA for their approval,
For any post hospitalization treatment the original bills/cash memos can be sent to
the TPA after completing the treatment for the reimbursement.
The expected expenses may send to the TPA for their approval.
Notes For any post hospitalization treatment the original bills/cash memo can be sent to
the TPA after completing the treatment for the reimbursement.
!
Caution It is necessary to ensure that the Identity-Card is easily available with the
policyholder.
Self Assessment
You must remember that there are various types of health insurance policy. Following are the
various types of health insurance policies.
The escalating cost of medical treatment today is beyond the reach of a common man. In case of
a medical emergency, cost of hospital room rent, the doctor’s fees, medicines and related health
services can work out to be a huge sum. In such times, health insurance provides the much
needed financial relief.
An investment in health insurance scheme would be a judicious decision. The health insurance
scheme could either be a personal scheme or a group scheme sponsored by an employer. Some
of the existing health insurance schemes currently available are individual, family, group
insurance schemes, senior citizens insurance schemes, long-term health care and insurance cover
for specific diseases. There are two major insurance companies in India namely:
The Life Insurance Company of India (LIC)
The General Insurance Company of India (GIC)
The Life Insurance Corporation (LIC) offers:
Jeevan Asha: The Jeevan Asha policy is the other healthcare product offered by LIC. It is an open-
ended scheme covering many surgical procedures.
Asha Deep Plan: It provides cover for cancer, paralytic stroke resulting in permanent disability,
renal failure and coronary artery disease where by-pass surgery has been done. It caters to
people between 18–65 years.
Did u know? While LIC deals with insurance for life coverage only, the GIC deals with the
other aspects of insurance, including health.
Following are the main health policies offered by the Indian Insurance Companies. These policies
are regulated by the General Insurance Corporation and are marketed by the four big insurance
companies: United India Insurance Co Ltd., New India Assurance Co Ltd., Oriental Insurance Co
Ltd. and National Insurance Co Ltd.
The insurance policies offered by GIC are:
1. Mediclaim: Insures against any hospitalisation expenses that may arise in future. This
policy is designed to prevent the insured from paying for any hospitalisation expenses
owing to illness or injury suffered by the insured, whether the hospitalisation is domiciliary Notes
or otherwise.
Nursing expenses
Also for any cost of equipment like pacemaker, artificial limbs and charges paid for
anaesthesia, blood, oxygen, operation charge, surgical appliances, medicines and
drugs, diagnostic material and x-rays, dialysis and chemotherapy, radiotherapy,
and cost of organs etc.
3. Overseas Mediclaim Policy: Any person going abroad on holiday, business, study or
employment can avail this policy. Coverage under the medical expense section of this
insurance is intended for use by the Insured person in the event of a sudden and unexpected
sickness or accident arising when the Insured is outside the Republic of India.
4. Personal Accident Policy: The policy compensates an individual against death, loss of
limbs, loss of eyesight, permanent total disablement, permanent partial disablement and
temporary total disablement, solely and directly resulting from accidental injuries.
5. Critical Illness Policy: Critical Illness Policy is an exclusive benefit policy for individuals
in the age group 20-65 years covering coronary artery surgery, cancer, renal failure, stroke,
multiple sclerosis and major organ transplants like kidney, lung, pancreas or bone marrow.
6. New India Assurance Bhavishya Arogya: This caters to persons between 3 to 50 years.
This policy is essentially to take care of medical expenses needs of persons in their old age.
The policy provides for expenses in respect of hospitalisation and domiciliary
hospitalisation during the period commencing from the Policy Retirement Age selected
till survival. This is selected by the insured for the purpose of commencement of benefits
in the policy.
Task Search over the internet and find out the policies offered by international insurance
providers in case of health insurance.
1. ICICI Pru: ICICI Prudential Life Insurance is a joint venture between the ICICI Group and
Prudential plc. of the UK. ICICI started off its operations in 1955 with providing finance
Notes for industrial development, and since then it has diversified into housing finance, consumer
finance, mutual funds to being a Virtual Universal Bank and its latest venture Life Insurance.
2. HDFC Standard Life: HDFC Standard Life Insurance Co. Ltd. is a joint venture between
HDFC Ltd., India’s largest housing finance institution and Standard Life Assurance
Company, Europe’s largest mutual life company.
4. Bajaj Allianz Health Guard: It covers individuals between 5 and 55 years. Children below
5 years can be insured if the parents are concurrently insured with the company. It provides
cashless facility across various hospitals across India. Herein pre-existing illness and injuries
are covered in the year of cover, if the insured renews his policy consecutively for 5 years.
5. Tata AIG General Insurance Company: The Tata AIG joint venture is a tie up between the
established Tata Group and American International Group Inc. The Tata Group is one of
the largest and most respected industrial houses in the country, while AIG is a leading US
based insurance and financial services company with a presence in over 130 countries and
jurisdictions around the world.
6. Max India: Max India Limited is a multi-business corporation that has business interests
in telecom services, bulk pharmaceuticals, electronic components and specialty products.
It is also the service-oriented businesses of healthcare, life insurance and information
technology.
7. Royal Sundaram Health Shield Gold: It covers individuals between 5 and 55 years. All in
hospitalisation expenses are covered (period of stay in hospital should be more than
24 hours). Pre hospitalisation expenses are covered for a period of 30 days and post
hospitalisation for 60 days. Under this policy pre-existing illness and injuries are covered
in the 6th year of cover, if the insured renews his policy consecutively for 5 years. Maternity
treatment charges are covered up to the extent of ` 20,000. These include expenses incurred
in hospital/nursing homes as in-patient in India.
8. Birla Sun Life: Birla Sun Life Insurance is the coming together of the Aditya Birla group
and Sun Life Financial of Canada to enter the Indian insurance sector. The Aditya Birla
Group, a multinational conglomerate has over 75 business units in India and overseas
with operations in Canada, USA, UK, Thailand, Indonesia, Philippines, Malaysia and
Egypt to name a few.
Self Assessment
11. The ……………………………… cost of medical treatment today is beyond the reach of a
common man.
12. The health insurance scheme could either be a ………………………… scheme or a group
scheme sponsored by an employer.
In this section, we will study about catastrophe insurance. Catastrophe insurance refers to the
insurance that is used to protect residences and businesses against natural adversities such as
floods, earthquakes, cyclones and hurricanes, and also against man-made disasters for instance Notes
terrorist attacks. These high-cost and low-probability events are normally excluded from standard
hazard insurance policies, and thus the need of catastrophe insurance arises.
Catastrophe insurance is unlike from various other kinds of insurance in that it is hard to
estimate the entire potential cost of an insured and protected loss and a catastrophic event
results in an extremely large number of claims being filed at the same time. This makes it
difficult for catastrophe insurance issuers to effectively manage risk. Reinsurance and retrocession
are used along with catastrophe insurance to manage catastrophe risk.
After opening up in 2001, the non-life insurance market in India has developed into a
competitive market with 27 public and private firms. Despite some barriers to growth,
available statistics suggest some potential.
One of the major areas for growth is the disaster insurance, a market in which Indian
insurers bear less than 5% of the total economic cost of disaster claims. The industry could
play a major role in removing the burden of post-disaster relief from government.
Clearly there is a need for a shift in disaster risk management from micro-risk, ad hoc,
needs-based post-disaster recovery in favour of a long-term integrated approach that
emphasises a pre-disaster investment in risk reduction and adaptation. Insurance-linked
securities are a means of ceding insurance-related risks to the capital markets.
Many countries have meaningful mechanisms for disaster risks, with involvement by
private insurers a common feature. For the Indian market, potentially prohibitive
insurability issues will need a public-private partnership involving Government subsidy
to provide coverage to those unable to afford it.
Overall, creating alternative risk-transfer instruments for the Indian insurance industry
would be a more efficient approach to disaster risk management, and also provide an
opportunity for better growth in the Indian insurance industry.
Caselet No Catastrophe Insurance Cover Yet
I
n the wake of the natural disaster in Uttarakhand, the proposal for ‘catastrophe insurance’
is in spotlight. Early this year, non-life insurance companies had presented a concept
paper on catastrophe insurance to the National Disaster Management Authority
(NDMA). The concept paper highlights the need for a pool mechanism to deal with losses
from catastrophic events. In the absence of such a pool, both insurers and reinsurers have
to bear the cost, leading to a big hit on their profitability.
However, it is still stuck as a concept because there has been no consensus between the
insurers and NDMA on who would fund the process and how the pool will function.
Officials from the general insurance sector said that while they had presented their case to
the finance minister, a formal decision is yet to be taken.
A senior official of a public general insurer said that the model of insurance in this category,
means of settling claims, reimbursements to NDMA and other authorities are areas are
Contd...
Notes being debated upon. “The main areas that are being discussed include who would fund the
process and formation of the pool, which are the categories of population that would be
covered and whether to have this cover applicable across India or only in those regions
prone to such natural calamities.”
He added while earlier, it was proposed to have separate covers for people below and
above the poverty line, this was scrapped later.
According to industry experts, the General Insurance Council and NDMA would have to
discuss each of these issues in detail and decide on the nature and pricing of this cover.
They added it would take at least 8-12 months for it to be implemented.
In India, while there are covers to protect property and life from incidents such as fire,
floods and earthquake, there is an absence of a ‘natural catastrophe cover’ to cater to the
needs of people. India, along with Bangladesh and Sri Lanka, faced an estimated economic
loss of ` 1,517.1 crore in 2012 from natural disasters including floods and Nilam Cyclone,
according to Aon Benfield’s Annual Global Climate and Catastrophe Report.
While both the General Insurance Council and Insurance Regulatory and Development
Authority (IRDA) have made efforts to set up this pool, a formal notification giving
guidance for its implementation has not yet been given. In fact, former IRDA chairman
J Hari Narayan had mentioned catastrophe insurance (and pool formation) as one of the
unfinished agendas of his tenure.
Reinsurance is also a critical issue, which has dissuaded the industry from taking further
steps in this direction. The CEO of a private general insurance firm explained that at least
60-65 per cent of the risks would have to be reinsured, to enable them to provide cover.
“Since the risks associated with this segment are very high and we do not have the pricing
and pool mechanism in place, reinsurers are not very comfortable in taking a big exposure
in this segment in India, at present,” said the official.
A pool-based concept for natural catastrophe events was first mooted by finance ministry
and later backed by the general insurers. If a pool is formed, on the lines of the terrorism-
pool in India, the losses would be distributed evenly. The pool would consist of regular
premiums being made by the common citizens, with or without additional government
funds infused in it.
A Swiss Re study had said that in 2011, insured losses from global natural catastrophes
exceeded $110 billion, which made it the second-highest catastrophe loss year ever for the
insurance industry.
According to a recent report from catastrophe modelling firm AIR worldwide, there is
nearly a seven per cent probability that the global insurance industry will experience this
loss-level in any given year.
Source: http://www.business-standard.com/article/finance/no-catastrophe-insurance-cover-yet-
113062500013_1.html
Self Assessment
Notes
T
he death toll in the devastation in Uttarakhand could eventually far exceed the
number of bodies found. The flash floods would have swept away many, while
many would be buried under the rubble, never to be found. Most of them would be
eventually pronounced as ‘missing’.
In an effort to partially alleviate the pains of survivors and the next of kin of those
‘missing’ in the aftermath of the calamitous flash floods in the hills the Finance Minister,
P Chidambaram, on Tuesday asked the country’s largest life insurer – the government-
owned Life Insurance Corporation, or LIC – not to insist on the usual condition that
requires the passage of seven years in case of missing people before death certificate is
issued.
Addressing an LIC function, Chidambaram said that the public sector insurer can get an
indemnity bond from the claimants in such cases and the claims may be settled on priority
and asked it to constitute a special team to settle claims of those affected in a centralised
basis.
The cases where there is no physical proof of death, claims settlement process may take
many years. “For missing cases, as per the provisions of section 108 of Indian Evidence
Act, presumption of death can be made only after a lapse of seven years from the date of
a person being reported missing. After the lapse of seven years, the nominee or legal heir
has to submit the FIR and non-traceable report issued by police authorities along with the
court order (presuming the death of the person) for settlement of claims, along with other
necessary documents required for deceased claim settlement,” says Vishal Chopra,
Executive Vice President & Head Operations, DLF Pramerica Life Insurance. This has to be
supported by other necessary documents required to process a deceased claim.
While LIC might heed the Finance Minister’s directive of not sticking to the seven-year
period, private sector insurers might hasten the process only if there is a declaration from
government of the missing being “presumed dead”. “If the government announces a
person is ‘presumed dead’ then the company would supersede the usual claim procedure
and settle such claims much faster,” says Chopra.
In the meantime, the claim care helpline is active round the clock. “We have released
alerts to all our service locations in close proximity to the affected areas. Also, we have
reached out to our policyholders in the affected areas to connect directly with our help line
numbers for any assistance. This would continue till the situation stabilizes,” says Chopra.
Contd...
Alongside the loss of life has been huge destruction of personal property as well. The
claims procedure becomes difficult as the policy documents won’t be available in most
cases.
“The surveyor may rely either on other documentary evidence of existence or ownership
like the sale deed in case of property or physical evidence at the scene to access the loss,”
says Amarnath Ananthanarayanan, MD & CEO Bharti AXA General Insurance.
Cases where the house or vehicle has been completely washed will be categorised under
‘complete loss’ and full sum insured will be claimable, otherwise, the surveyor will put
the case under partial loss and one will get refund for repair or reinstatement. Regular
deductibles will apply as in case of jewellery and domestic appliances (usually up to 20%
of contents sum insured).
Health Insurance
If one survives the calamity, there might be need for medical care, which in the immediate
aftermath may be funded by the government. However, there may be situations when
one may not receive assistance from the authorities. In such situations, if the insurance
documents are not available or the policyholder gets treatment in a non-network hospital,
one can always take the reimbursement route when the insured recovers.
“In emergency situations, we are liberal and proactive. In the past, during the Mumbai
floods, there were cases where policyholders had lost their documents, but claims have
been processed without any hassle on the basis of policy numbers and basic verification
documents,” says Antony Jacob, Chief Executive Officer, Apollo Munich Health Insurance.
The claims are processed in the same way as it would be in a normal situation; that is, the
customer has to pay the bill and then send in the claim for reimbursement up to the level
of sum insured, for the medical expenses incurred. Therefore original medical bills will
the proof for getting any reimbursement. “It is only in the case of a personal accident that
a claimant is advised to produce a government issued death certificate for verification,”
adds Jacob.
Question
What are the difficulties that appear in order to claim insurance in times of natural disaster?
Source: http://indiatoday.intoday.in/story/uttarakhand-disaster-insurance-claim-settlement-natural-
disaster/1/285402.html
12.6 Summary
The term Hospital/Nursing Home shall not include an establishment which is a place of
rest, a place for the aged, a place for drug addicts or place for alcoholics, a hotel or a similar
place.
Any one illness means continuous period of illness and it includes relapse within 105 days
from the day of last consultation with the Hospital/Nursing Home where treatment may
have been taken. Occurrence of same illness after a lapse of 105 days will be considered as
fresh illness for the purpose of this policy.
Treatment arising from childbirth including Caesarean section (can be deleted, if maternity Notes
benefit is covered).
TPA is licensed by the IRDA who will settle the health insurance claims on behalf of the
insurance companies.
Critical Illness Policy is an exclusive benefit policy for individuals in the age group 20-65
years covering coronary artery surgery, cancer, renal failure, stroke, multiple sclerosis
and major organ transplants like kidney, lung, pancreas or bone marrow.
The Tata Group is one of the largest and most respected industrial houses in the country,
while AIG is a leading US based insurance and financial services company with a presence
in over 130 countries and jurisdictions around the world.
Catastrophe insurance is unlike from various other kinds of insurance in that it is hard to
estimate the entire potential cost of an insured and protected loss and a catastrophic event
results in an extremely large number of claims being filed at the same time.
Many countries have meaningful mechanisms for disaster risks, with involvement by
private insurers a common feature. For the Indian market, potentially prohibitive
insurability issues will need a public-private partnership involving Government subsidy
to provide coverage to those unable to afford it.
12.7 Keywords
Catastrophe Insurance: Catastrophe insurance refers to the insurance to protect businesses and
residences against natural disasters such as earthquakes, floods and hurricanes, and against
man-made disasters such as terrorist attacks.
Domiciliary Hospitalisation Benefit: It means medical treatment for a period exceeding three
days for such illness/injury which in the normal course would require treatment at the hospital/
nursing home but actually taken whilst confined at home in India.
Family Discount: It is a discount of 10% in the total premium is allowed to a family comprising
the insured and spouse, dependent children and dependent parents.
Health Insurance: It refers to a type of insurance coverage that pays for medical and surgical
expenses that are incurred by the insured. Health insurance can either reimburse the insured for
expenses incurred from illness or injury or pay the care provider directly.
Hospital/Nursing Home: It means any institution in India established for indoor care and
treatment of sickness and injuries.
Third Party Administrator (TPA): TPA is licensed by the IRDA who will settle the health
insurance claims on behalf of the insurance companies.
Notes 3. What are the exclusions that the health insurance policy does not cover?
6. Describe the various kinds of health insurance products from some private insurance
companies.
1. Hospital 2. Expenses
3. Reimbursement 4. Disease
5. Pre-existing 6. Personal
7. Declaration 8. Cheque
Books Gulati, Neelam. C. (2013), Principles of Risk Management and Insurance, Excel Books.
Gulati, Neelam. C. (2011), Banking and Insurance, Excel Books.
Misra, M.N. and Mishra, S.B. (2009), Insurance Principles and Practices, S. Chand
Publication.
Sahoo and Das (2009), Insurance Management: Text and Case, Himalaya Publication.
http://www.jagoinvestor.com/2010/01/introduction-to-health-insurance-in-
india.html
http://www.nos.org/media/documents/VocInsServices/m4-5f.pdf
CONTENTS
Objectives
Introduction
13.3.1 Opportunities
13.3.2 Challenges
13.5 Summary
13.6 Keywords
Objectives
Introduction
In the previous unit, you have studied all about the health insurance and catastrophe insurance
such which included the features of health insurance policy and procedure to be followed in case
of health insurance purchase. It also summarized the claim settlement procedure and the various
types of health insurance policies along with catastrophe insurance.
In this unit, we will study about insurance industry in India. Insurance business has emerged as
one of the prominent financial services during recent times, particularly in developing countries
where it could not grow before globalisation. But it is very difficult to trace exactly when
insurance originated.
If we go back to ancient times, we realize that the first insurers of life were the marine insurance
underwriters. They used to issue life insurance policies on the lives of their master and the crew
of the ship and the merchants. These policies were issued only for short periods. The first life
insurance policy was issued on 18th June 1583 on the life of William Gibbons, for a period of
1 year.
You must be aware that people always felt the need to have security of their lives and the
property they owned. Somewhere in 18th century, societies like the Amicable Society, Equitable
Notes Life Assurance Society, Hand in Hand Society etc. were formed for issuing life insurance policies.
During the early 19th century, a large number of life insurance companies were formed in India
as well, which eventually became part of today’s Life Insurance Corporation of India.
As far as the evolution of non-life insurance is concerned, it all began with the boycott of British
goods and the British administration. These nationalists’ movements made Indians come together
for the common cause of protection of life and goods. This was the time when the swadeshi
movement began. Thus over the years it forced the Government to have its own autonomous
bodies like LIC and GIC taking care of the life and the general insurance in India.
Insurance today is not restricted just to life alone. But it has become the trend or the need of the
hour to insure each and everything one has. So the different areas wherein insurance business
can be done are – Life insurance, Health insurance, Automobile insurance, Property insurance,
Casualty insurance, Liability insurance, Title insurance, Credit insurance, Terrorism insurance,
Political risk insurance.
In the next unit, you will study about the actuarial services and some recent trends in insurance
sector.
You need to know that insurance has always been a politically sensitive subject in India. After 40
years of government protectionism of this massive sector, the new United Front government is
touching dangerous yet interesting ground with their intentions of opening this sector to private
Indian business houses, as well as international players.
Since then, state-owned insurance companies have grown into monoliths, lumbering and often
inefficient but the only alternative. They have been criticized for their huge bureaucracies, but
still have millions of policy holders as there is no alternative.
Any attempt to even suggest letting private players into this vital sector has met with resistance
and agitation from the powerful insurance employees’ unions. The Narasimha Rao government
(1991-96) which unleashed liberal changes in India’s rigid economic structure could not handle
this political hot potato. Ironically, it is the coalition government in power today which has
declared its intention of opening up insurance to the private sector. Ironical because this
government is at the mercy of support from the left groups which have been the most vociferous
opponents of any such move.
No policy initiatives have yet been announced, but the government has already clarified it will
not privatize the existing insurance companies. But while the decision has been welcomed by
the big companies who were planning to make a foray into this lucrative business, the move has
been criticized by trade unions and even some left supporters of the government.
In some ways, it was inevitable – all segments of the financial sector had been opened to private
players and it was only a matter of time before insurance followed. The bigger private players
claim that opening up insurance will give policy holders better products and service; the
opponents of privatization argue that in a poor country like India insurance needs to have social
objectives and newcomers will not have that commitment.
Many international players are eyeing the vast potential of the Indian market and are already
making plans to come in. But it will take some time before the intent translates into policy-the
unions are not going to give up without a fight and in that they will get the support of some
elements of the coalition government.
On October 23, 2000, the Government of India created history once again through the IRDA, by
returning insurance business to private companies which had been abolished way back in 1956.
At that time LIC was the only corporation providing life insurance to the people of this country. Notes
Although its own business grew, the people it sought to serve remained largely unsatisfied and
unhappy. As the Indian populace grew, the LIC also grew, but there was also an increasing
clamour for removing the monopoly of the LIC. People basically wanted better service and a
wider range of products. But LIC failed on both counts. Despite these shortcomings, LIC continued
to grow on account of four factors, viz. the sheer need for insurance, the tax benefits it gave
taxpayers, the savings factor and its monopoly status.
Caselet General Insurers Focus on Retail, Small Towns to
beat Slowdown
T
he economic slowdown and falling auto sales are prompting general insurers to
focus on retail segment and smaller towns.
Industry officials also say that there is an increasing focus on renewal premium, as the
new premium growth from the motor, engineering segments has slowed.
“The general insurance industry will definitely be impacted due to the slowdown. As
automobile sales are down, new premium collection will also dip. However, we are
focusing on more personal line of businesses and entering into small towns to offset this,”
general manager and whole-time director of New India Assurance K Sanath Kumar told
PTI.
However, slowing automobile sales and dearth of new projects have pulled down growth
to around 12 per cent in June from an average of around 18 per cent in the past.
Further, drastic dip in commercial vehicle sales due to the halting of mining operations
also has an impact on the industry.
“Going forward, we will bring down our over-dependence on motor insurance to well
below 60 per cent, and increase health insurance to about 20 per cent apart from growing
the fire, engineering and marine portfolios significantly,” Reliance General Insurance
chief executive Rakesh Jain said.
The industry is also facing the challenge of sustaining the investment income due to recent
RBI tightening.
Most of the general insurers have posted sound growth from sale of investments in the
first quarter due to fall in yields in government securities and other money market
instruments.
However, due to the recent RBI liquidity tightening measures, investment income is
likely to fall in the current quarter, said industry experts.
“As a company, we don’t focus much on investment income. Rather, our focus is on
underwriting profit, which is core to our operations,” Bajaj Allianz General Insurance
managing director and chief executive Tapan Singhel said, adding that company will
focus on protecting the income of distributors.
Source: http://articles.economictimes.indiatimes.com/2013-08-04/news/41059359_1_general-insurance-
industry-tapan-singhel-investment-income
Notes Before market liberalisation, LIC sold mostly savings with premiums being tax-deductible in
the hands of the consumers. Protection business was a relatively small proportion of its total
business and riders were not popular. Not surprisingly, the new companies have introduced a
wider range of products along with more need-based selling techniques. Some companies are
selling protection plans in abundance. Most companies are offering a choice of riders, covering
benefits such as accidental death, critical illness, waiver of premium, total and permanent
disability, and guaranteed insurability. Several of the new players have already launched unit-
linked products. For instance, Birla Sunlife’s portfolio has unit-linked products which incorporate
certain guarantees.
Before liberalization, distribution was entirely via agencies. The focus of many of the entrants
has been to implement multi-channel strategies, including a significant bancassurance element.
An interesting development has been the proactive response of LIC to its competitors. The
private players are bringing international experience, new technology, new channels of
distribution and new products. The ground rules in the insurance business are being redefined.
The existing public sector players are gearing up with matching strategies so as to face the
competition. The majority of insurance companies today are under tariff. This means that
insurance companies cannot price the product to suit the customer or customer group. The way
to serve the customer is to segment the market and offer the correct product at the correct price
to that market segment.
Undoubtedly, the biggest beneficiaries of the liberalization of the insurance sector will be the
Indian consumers. While there may not be any significant benefit in terms of the cost of premiums,
they would surely benefit in terms of the number and variety of products and service standards.
Consumers now have a wider choice of insurance schemes. However, it must be noted that at
present Indians are the most deprived customers in the world. Out of about 150 general insurance
schemes on the global level, only 10 per cent of them are offered by the four subsidiaries of the
GIC. Through privatization, consumers will get a wide range of insurance products. Furthermore,
the claims settlement will be customer-friendly.
Self Assessment
1. It is the ................................... government in power today which has declared its intention
of opening up insurance to the private sector.
2. Before market liberalization, LIC sold mostly savings with premiums being
……………………. in the hands of the consumers.
4. The biggest beneficiaries of the liberalization of the insurance sector will be the
…………………………….. consumers.
You will find it interesting to note that life insurance in its current form came to India from the
United Kingdom with the establishment of the Oriental Life Insurance Company in 1818.
Thereafter Bombay Life Assurance Company was formed in 1823, the Madras Equitable Life
Insurance Society in 1829 and the Oriental Life Assurance Company in 1874.
The Government felt the need to regularize life insurance and for the first time an Act pertaining
to insurance was passed viz. the Indian Life Assurance Companies Act 1923; later, in 1928 the
Indian Insurance Companies Act was enacted by the government to collect statistical data on life
and non-life business in India.
In order to protect the interests of policyholders, earlier legislation was consolidated and Notes
amended by the Insurance Act 1938 with comprehensive provisions for detailed and effective
control over the activities of insurers.
Earlier life insurance was confined mainly to the cities and better-off segments of society. With
a view to spread life insurance to the rural areas, to have control over all the insurance providers
in India and to bring them under one roof the Government of India decided to nationalize the
life insurance business. Thus in 1956, the President of India passed an ordinance for nationalization,
thereby giving birth to the Life Insurance Corporation of India.
Since 1956, with the nationalization of insurance industry, the state run Life Insurance
Corporation of India (LIC) has had a monopoly in India’s life insurance sector. Over the years,
it has reaped the advantages of monopoly and enjoyed a virtual prerogative in setting premiums.
With more than 6 lakh agents in every nook and corner of the country, it has created a brand
name for itself. It has, to its credit, around $44 billion as its life fund and is a strong player in the
financial sector. Over the years the government felt that the Life Insurance Corporation of India
was losing its grip, and decided it was time to let private players enter the market.
Present Scenario
You must remember that the liberalisation, privatisation and globalisation policies of the nation
along with the revolution in the field of Information Technology and communication have been
advantageous for the insurance sector in India.
Entry of private players and foreign collaborations: It was on the recommendation of the
Malhotra Committee that private players were allowed to enter into the insurance market.
Today there are almost 22 players who have entered the Indian insurance market besides
the giant Life Insurance Corporation of India (LIC).
Another major development that has taken in the field of general insurance is the de-
linking of the 4 subsidiaries of the General Insurance Corporation of India (viz. Oriental
Insurance Company Ltd., New India Assurance Company Ltd., National Insurance
Company Ltd. and United India Insurance Company Ltd.) from the parent company.
Marketing strategies and approaches: The entry of private players and their foreign partners
has given domestic players a tough time, because the opening up of the sector has not
brought in only foreign players, but also professional techniques and technologies. The
present scene in India is such that everyone is trying to put in the best efforts. One can see
strategies being more for survival than growth. But the most important gift of privatisation
is the introduction of customer-oriented services. Utmost care is being taken to maximize
customer satisfaction.
Self Assessment
8. The entry of private players and their foreign partners has given ……………………………..
players a tough time.
Following section will assist you in understanding the opportunities and challenges in Indian
insurance sector:
13.3.1 Opportunities
As compared to the Western countries, where they have already reached a stage of saturation,
India can exploit some golden opportunities in the following fields.
Mass Marketing
India is a highly populated country and would continue to be so in the near future. New players
may tend to favour the “creamy” layer of the urban population. But, in doing so, they may well
miss a large chunk of the insurable population. A strong case in point is the current business
composition of the dominant market leader – the Life Insurance Corporation of India. The lion’s
share of its new business comes from the rural and semi-rural markets. In a country of 1 billion
people, mass marketing is always a profitable and cost-effective option for gaining market
share. The rural sector is a perfect case for mass marketing.
Competition in rural areas tends to be “kinder and gentler” than that in urban areas, which can
easily be termed cutthroat. Identifying the right agents to harness the full potential of the
vibrant and dynamic rural markets will be imperative. Rural insurance should be looked upon
as an opportunity and not an obligation.
Did u know? A smaller bundle of innovative products in sync with rural needs and
perceptions, and an efficient delivery system are the two aspects that have to be developed
in order to penetrate the rural markets.
Job Opportunities
You must have observed that job opportunities are likely to increase manifold. The liberalization
of the insurance sector promises several new job opportunities for those who are equipped with
degrees in finance. Finance professionals who had witnessed a slump in the job market would
be much relieved.
There will be demand for marketing specialists, finance experts and human resource professionals.
Apart from this, there will be high demand for professionals in streams like underwriting and
claims management, and actuarial sciences.
Inflow of Funds
There could be a huge inflow of funds into the country. Given the industry’s huge requirement
of start-up capital, the initial years after opening up are bound to see a strong inflow of foreign
capital. A rise in the equity share of foreign partners to 49 per cent will act as a boost to them.
Reinsurance
Huge capacity is likely to be created in the area of reinsurance. Apart from pure reinsurance
activities, which involve providing insurance protection, there will be a revolution in service-
related fields like training, seminars, workshops, know-how transfer regarding risk assessment
and rating, risk inspections, risk management and devising new policy covers, etc.
Also, with more players in the market, there will be significant increase in advertising, brand
building, and this will benefit whole lot of ancillary industries.
A substantial shift is likely to take place in the distribution of insurance in India. Many of these
changes will echo international trends. Worldwide, insurance products move along a continuum
from pure service products to pure commodity products. Initially, insurance is seen as a complex
product with a high advice and service component. Buyers prefer a face-to-face interaction and
place a high premium on brand names and reliability.
As products become simpler and awareness increases, they become off-the-shelf, commodity
products. Sellers move to remote channels such as the telephone or direct mail. Various
intermediaries, not necessarily insurance companies, sell insurance. In some countries like
Netherlands and Japan, insurance is marketed using the Post Office’s distribution channels. At
this point, buyers look for low price. Brand loyalty could shift from the insurer to the seller.
Bancassurance
In other markets, notably Europe, this has resulted in bank assurance: banks entering the insurance
business. The Netherlands led with financial services firms providing an entire range of products
including bank accounts, motor, home and life insurance, and pensions. Other European markets
have followed suit. In France, over half of all life insurance sales are made through banks. In the
UK, almost 95% of banks and building societies are distributing insurance products today.
In India too, banks hope to maximize expensive existing networks by selling a range of products.
Many bankers have shown an inclination to enter the insurance market by leveraging their
strengths in the areas of brand image, distribution network, face to face contact with the clients
and telemarketing coupled with advanced information technology systems. Insurers in India
should also explore distribution through non-financial organisations.
Example: Insurance for consumer items such as refrigerators can be offered at the point
of sale.
Information Technology
13.3.2 Challenges
You will agree that if one has opportunities, one has to face challenges; it is like two sides of the
same coin. No doubt India has a lot of opportunities coming her way, but there are a few
challenges and threats as well.
The four main challenges facing the industry are product innovation, distribution, customer
service, and investments. Unit-linked personal insurance products might find greater acceptability
Notes with rising customer awareness about customised, personalised and flexible products. Flexible
products and new technology will play a crucial role in reducing the cost and, therefore, the
price of insurance products.
Example: Finding niche markets, having the right product mix through add-on benefits
and riders, effective branding of products and services and product differentiation will be some
of the challenges faced by new companies.
Technology
In today’s highly competitive financial services environment, effective organisations will employ
technology in a strategic way so to achieve a competitive edge. Technology will play an increasing
role in aiding design and administering of products, as well in efforts to build life-long customer
relationships. At the same time, investment in technology will only help as long as firms find
the right people: people with the right attitude, values, and ethics, commitment to excellence,
and focus on customer service.
Notes The critical success factor is a top-down emphasis on exceeding customer expectations
with quality people, excellent products, and legendary service.
As has been seen in other financial services, the entry of private players ensures that the customer
will be the beneficiary in the long run. It will also result in enlarging the market and extending
the reach of insurance across the country.
Competition
Thus, apart from the normal issues facing any new company, many new Indian private insurance
players will need to cope with the challenges of working with a joint venture partner. They will
be competing with large and well-entrenched government-owned players. They have to
overcome regulatory hurdles, change the attitude of new recruits and satisfy some very high
customer expectations. Also, the players will have to consider the Indian market as a long-term
investment, and maintain clear-cut objectives and constant monitoring at all levels.
Contd...
Notes
12 02.05.2001 Bajaj Allianz General Insurance Company Limited
13 02.08.2001 ING Vysya Life Insurance Company Private Limited
14 03.08.2001 ICICI Lombard General Insurance Company Limited.
15 03.08.2001 Bajaj Allianz Life Insurance Company Limited
16 06.08.2001 Metlife India Insurance Company Pvt. Ltd.
17 03.01.2002 AMP Sanmar Life Insurance Company Limited.
18 14.05.2002 Aviva Life Insurance Co. India Pvt. Ltd.
19 15.07.2002 Cholamandalam General Insurance Company Ltd.
20 27.08.2002 Export Credit Guarantee Corporation Ltd.
21 27.08.2002 HDFC-Chubb General Insurance Co. Ltd.
22 06.02.2004 Sahara India Insurance Company Ltd.
23 17.11.2005 Shriram Life Insurance Company Ltd.
Self Assessment
9. New players may tend to favour the “……………………………” layer of the urban
population.
You must remember that with the entry of competition, the rules of the game are set to change.
The market is already beginning to witness a wide array of products from players whose
number is set to grow. In such a scenario, the differentiators among the different players are
products, pricing, and service. Consumers are increasingly more aware and are actively managing
their financial affairs. Today, while boundaries between various financial products are blurring,
people are increasingly looking not just at products, but at integrated financial solutions that
can offer stability of returns along with total profits. To satisfy these myriad needs of customers,
insurance products will need to be customised. Insurance today has emerged as an attractive and
stable investment alternative that offers total protection – Life, Health and Wealth Protection.
Consumers today also seek products that offering flexible options, preferring products with
benefits unbundled and customisable to suit their diverse needs.
The trend in developed economies where people live longer and retire earlier is now emerging
in India too. With the breakdown of traditional forms of social security like the joint family
system, consumers are now concerned with the need to provide for a comfortable retirement.
This trend has been further driven by the long-term decline in interest rates, which makes it all
the more necessary to start saving early to ensure long term wealth creation. Today’s consumers
are increasingly interested in products to help build wealth and provide for retirement income.
This all adds up to a major change in the demand for insurance products. While sales of traditional
life insurance products like individual, whole life and term will remain popular, sales of new
products like single premium, investment linked, retirement products, variable life and annuity
products are also set to rise.
Notes
!
Caution Firms will need to constantly innovate in terms of product development to meet
ever-changing consumer needs. However, product innovations are quickly and easily
cloned.
Pricing will also not vary significantly, with most product premiums hovering around a narrow
band.
In this competitive scenario, a key difference will be the customer experience that each life
insurance player can offer in terms of quality of advice on product choice, along with policy
servicing, and settlement of claims. Service should focus on enhancing the customer experience
and maximising customer convenience. Long-term growth in the business will depend greatly
on the distribution network, where the emphasis must evolve from merely selling insurance to
acting as financial advisors, helping customers plan their finances depending on life stage and
personal requirements. This calls for a strong focus on training of the distribution force to act as
financial consultants and build a lasting relationship with the customer. This would help create
a sustainable competitive advantage that cannot be easily matched.
Self Assessment
13. While boundaries between various financial products are blurring, people are increasingly
looking not just at products, but at integrated ………………………………………………
that can offer stability of returns along with total profits.
14. Today’s consumers are increasingly interested in products to help build wealth and provide
for ……………………………………….. income.
Case Study General Insurers may not see Many Losses
from ‘Phailin’
T
he general insurance industry is unlikely to see much losses arising from the cyclonic
storm Phailin that hit the eastern coast last night, as most commercial installations
and ports along Odisha and Andhra are relatively less affected coupled with poor
retail penetration in the region, say industry officials.
They, however, said not only the domestic general insurance industry is closely watching
the event, but global re-insurers are also having a close tab on the developments in the
east coast.
Around 9 pm last night, the very severe cyclonic storm ‘Phailin’ had the landfall in Gopalpur
in Odisha. Before the cyclonic storm hit the coast, some people lost their lives even as the
authorities evacuated over five lakh (at the last count), from the storm affected areas of the
two states.
“Though it’s very difficult to predict the amount of losses that will arise from ‘Phailin’, we
don’t expect huge losses from this calamity,” Bajaj Allianz General Insurance managing
director and chief executive Tapan Singhel told PTI.
Contd...
Notes
According to sources, key installations like the Paradip Port, Indian Oil refinery, plants of
Essar Steel, among others in Odisha and the Vizag Port in Andhra have not faced much
damage due to the super storm.
Industry officials also point out that penetration of general insurance industry is poor
among individual customers in these regions.
On this, New India Assurance general manager and whole-time director K Sanath Kumar
said the industry is closely watching the event.
“We have a close watch on the event. Not only the domestic general insurance industry is
following the event closely, but the global re-insurers are also having a close tab as many
of the insurance policies are reinsured with them,” Kumar said.
As per reports, Odisha has pegged the initial losses amounting from ‘Phailin’ at ` 1,400
crore.
This is the second major natural disaster in this year after the killer Uttarakhand floods in
June in which more than 5,000 people had lost their lives.
The general insurance industry has witnessed claims worth ` 1,500 crore from the
Uttarakhand disaster.
Question
13.5 Summary
The bigger private players claim that opening up insurance will give policy holders better
products and service; the opponents of privatization argue that in a poor country like
India insurance needs to have social objectives and newcomers will not have that
commitment.
Many international players are eyeing the vast potential of the Indian market and are
already making plans to come in.
Before market liberalisation, LIC sold mostly savings with premiums being tax-deductible
in the hands of the consumers.
The focus of many of the entrants has been to implement multi-channel strategies, including
a significant bancassurance element.
Out of about 150 general insurance schemes on the global level, only 10 per cent of them
are offered by the four subsidiaries of the GIC.
Earlier life insurance was confined mainly to the cities and better-off segments of society.
With a view to spread life insurance to the rural areas, to have control over all the insurance
providers in India and to bring them under one roof the Government of India decided to
nationalize the life insurance business.
The entry of private players and their foreign partners has given domestic players a tough
time, because the opening up of the sector has not brought in only foreign players, but
also professional techniques and technologies.
Notes India is a highly populated country and would continue to be so in the near future. New
players may tend to favour the “creamy” layer of the urban population.
Competition in rural areas tends to be “kinder and gentler” than that in urban areas,
which can easily be termed cutthroat. Identifying the right agents to harness the full
potential of the vibrant and dynamic rural markets will be imperative.
A substantial shift is likely to take place in the distribution of insurance in India. Many of
these changes will echo international trends. Worldwide, insurance products move along
a continuum from pure service products to pure commodity products.
The trend in developed economies where people live longer and retire earlier is now
emerging in India too. With the breakdown of traditional forms of social security like the
joint family system, consumers are now concerned with the need to provide for a
comfortable retirement.
13.6 Keywords
Mass Marketing: Mass marketing is a market coverage strategy in which a firm decides to
ignore market segment differences and appeal the whole market with one offer or one strategy.
Reinsurance: It is the transfer of insurance business from one insurer to another. Under reinsurance,
the original insurer who has insured a risk insures a part of that risk with another insurer.
1. Why insurance has always been a politically sensitive subject in India? Explain the role of
Narasimha Rao government in case of privatization of insurance sector.
2. Discuss the reasons due to which many international players are eyeing the vast potential
of the Indian market.
3. Who are the biggest beneficiaries of the liberalization of the insurance sector and why?
4. Discuss that segment of society to which insurance was confined in previous times.
1. Coalition 2. Tax-deductible
3. Tariff 4. Indian
7. Customer-oriented 8. Domestic
15. Innovations
Misra, M.N. and Mishra, S.B. (2009), Insurance Principles and Practices, S. Chand
Publication.
Sahoo and Das (2009), Insurance Management: Text and Case, Himalaya Publication.
http://www.ibef.org/industry/insurance-sector-india.aspx
http://www.ieo.org/sid002.html
CONTENTS
Objectives
Introduction
14.3 Summary
14.4 Keywords
Objectives
Introduction
In the previous unit, you have studied about the privatization of insurance sector and current
scenario of insurance industry in India. The unit also dealt with various opportunities and
challenges in insurance industry today. It also discussed the way ahead for insurance industry.
In this unit, you will study about the various trends in the insurance sector. The number one
priority for insurance carriers today is profitable growth and one of the most effective ways to
enable this growth is through the use of innovative technologies. Yet, while they are critical,
implementing new technologies can drain budgets and resources. Carriers must judiciously
determine which technologies are worth the investment today and which ones deserve a strategic
“wait and watch” approach.
Let’s start the unit by first discussing actuarial services. Actuarial service refers to the method by
which corporations determine, assess and plan for the financial impact of risk. Actuaries use
mathematical and statistical models to evaluate risk in the insurance and finance industries.
Notes In addition to mathematical and statistical methods, actuaries call upon other fields
including probability, finance, economics and computer programming to create actuarial
models.
Actuarial science is used to evaluate and predict future pay-outs for insurance and other financial
industries such as the pension industry.
Actuarial services include the analysis of rates of disability, morbidity, mortality, retirement, Notes
survivorship and other contingencies. By using mathematical and statistical modelling, actuaries
are able to provide estimates regarding particular events, such as the life span of a life insurance
applicant, or the likelihood of a catastrophic, weather-related event for a property and casualty
insurance firm. Actuarial services forecast risk and uncertainty and help firms plan for future
probabilities and possibilities.
Actuaries study probability and statistics, and obtain education and licensing credentials from
several sources, including the federal government.
Calculate the amount your employer must contribute to the pension plan each year.
Actuarial consulting firms are retained by employers for this purpose.
Calculate the price you should be charged for an insurance premium, for all types of
insurance. Actuaries who work for life, health, and casualty companies perform these
calculations.
Determine the amount of risk an insurance company can take on, and reinsure the rest.
Actuaries who do this work in the reinsurance business.
Calculate the amount of lump sum benefit payable to someone terminating from a pension
plan. Consulting actuaries perform these calculations.
Separate the spousal benefit from a pension benefit in a divorce settlement. Suppose one
party worked for Boeing for 10 years while married. The other spouse has a 50% interest
in the benefit from the Boeing pension plan.
!
Caution An actuary is needed to place a value on the spouse portion in order to carve the
benefit out of the estate.
Compute the equivalent amount of an estate trust that will be inherited by a series of heirs
to the estate.
Example: Suppose a trust pays $1,000 per month to an heir, with the proviso that any
amount remaining upon the death of the heir goes to a second heir. The actuarial value of the
second heir’s interest can be determined actuarially and sold out of the estate.
Assistance with retirement planning and investment education. If you are wondering
about which pension option to take upon retirement, or whether to retire now or later, an
actuary can help you decide.
Notes
Example: Is it wiser to take a pension of $2,500/month at age 65 as a life annuity, or take
$2,200 at age 62 with 50% going to your spouse at death? Here, actuaries are called upon to help
make these decisions.
Calculate the value of lost income in event of disability or death. Frequently this value is
needed by the court in a wrongful injury or death case.
Assistance with financial forecasts that involve expected mortality or longevity. Actuaries
work for the Social Security system to make long-range financial forecasts for the system.
Self Assessment
3. Actuarial services forecast risk and uncertainty and help firms plan for future
……………………………. and ……………………………….
In this section, we will learn about the recent trends in insurance sector. Before liberalization the
Insurance sector was controlled by Controller of Insurance but now the corporate body known
as Insurance Regulatory & Development Authority (IRDA) has been formed under IRDA Act
1999. IRDA has taken the following steps to develop the Insurance sector in India keeping in
view of the following key indicators.
The Authority has taken a pro-active role in the establishment of a vibrant Insurance market in
the country by taking the following steps:
2. The registration of players who have the necessary financial strength to withstand the
demands of a growing and nascent market,
4. The implementation of a solvency regime that ensures continuous financial stability, and
above all,
6. Prescribed rural and social sector norms in respect of Insurance business being underwritten Notes
by the companies.
7. The companies have also been asked to devise insurance policy to specific sector in the
economically weak population.
The insurers have been conducting market research either in-house or through professional
agencies:
(i) To introduce tailor-made products targeted at specific segments of the population so that
Insurance can become more meaningful and affordable.
(ii) Risk assessment studies are being carried out for measuring accumulation of risk of a
particular place at any one point of time.
(iii) Consumer awareness campaigns are being encouraged to improve insurance literacy
levels by conducting workshops, distributing literature etc.
To protect the interests of holders of Insurance policies and to regulate, promote and ensure
orderly growth of the Insurance industry the Authority has taken the following steps:
(i) A leading consumer activist has been inducted into the Insurance Advisory Committee.
(ii) In addition to this member, this committee has drawn representation from the industry,
Insurance agents, women’s organisations and other interest groups.
(iii) While the Government has taken steps to strengthen the Boards of the State-run companies
by inducting representatives from consumer organisation and policyholder.
(iv) The Authority, on its part, was careful to ensure that all the new private companies
registered have a director representing consumer interests on their Boards.
(v) In addition to this measure all insurers have been advised to streamline their grievance
redressal machinery and set benchmarks for efficient and effective service.
(vi) All insurance companies are adhering to the Insurance Ombudsman scheme formulated
by the Government and complaints against insurance companies are being referred to
them by the aggrieved policyholders from time-to-time.
(vii) The Authority is conscious of the fact that the fine print should not take away what the
bold print promises and in this regard has come out with the Insurance Advertisement
and Disclosure Regulations which ensure that the Insurance companies adhere to fair
trade practices and transparent disclosure norms while addressing the policyholders or
the prospects.
(viii) All Insurance intermediaries, before obtaining a licence, or at the time of renewal of
licence, are required to undergo compulsory training to ensure that they can service the
policyholders better by being well trained and informed.
(ix) Guidelines have been issued to insurers to file their existing and new products with the
Authority. In case of new products insurers are required to submit details of:
Premium rating,
Policy conditions,
Claim form,
The system in vogue to review the rates, terms and conditions in future.
!
Caution In addition to this, they are required to furnish certificates from advocates and
actuaries that the statements made are true and accurate and are not in violation of any law
and that the policy wordings are simple and easily understandable to a policyholder.
As per provisions of the Insurance Act and the regulations made thereunder, every life insurer
is required:
(i) To maintain an excess of value of his assets over the amount of his liabilities of not less
than ` 50 crore (` 100 crore in the case of a reinsurer) or
(ii) A sum equivalent based on a prescribed formula, as determined by regulations not
exceeding 5% of the mathematical reserves and a percentage not exceeding 1% of the sum
at risk for the policies on which the sum at risk is not negative, whichever is highest.
Similarly, every General insurer is required to maintain a minimum solvency margin of:
In addition, at the time of registration all the new insurers have been required to maintain a
solvency ratio of 1.5 times the normal requirements.
You must remember that investment income is a key determinant in the calculation of premium
rates for any insurance company under the various insurance policies/schemes and for
declaration of bonus by life insurers. It is a core function of an insurance company, which cannot
be outsourced by an insurer.
In the case of general insurance, investment income compensates underwriting losses, if any, of
the insurance company, which in turn enables then to keep their premium rates competitive.
Therefore, insurance companies essentially invest these funds judiciously with the combined
objectives of liquidity, maximisation of yield and safety.
An investment policy has to be submitted to the Authority by an insurer before the start of an
accounting year. Since the insurance companies keep the policyholders money in their fiduciary
capacity they are also required to maintain a minimum level of solvency to meet the reasonable
expectations of the policyholders.
For this, the Authority has mandated the pattern of investment to be followed by the insurance
companies. Investments in Government securities, approved investments and infrastructure
and the social sectors have been prescribed in the Insurance Act, 1938.
All the new insurance companies have been advised that they will carry out health insurance
business not as a stand-alone product but as a combined rider with existing life/non-life policies,
and introduce health products in the market. At the moment the health products available is of
the standard reimbursement type policy and its variants.
IRDA has recently notified regulations for Licensing of Third Party Administrators (TPA) –
Health Services in order to popularize health insurance. Health services rendered by a TPA shall
include services in connection with health insurance business. However this shall not include
the business of insurance company or the soliciting, directly or through an insurance intermediary
including an insurance agent. It is expected that TPAs will bring some sort of regulation regarding
standard and quality of treatment, period of treatment and rates.
Public Complaints
Many customers of insurance companies approach the Authority – both formally and informally
for the settlement of their grievances. IRDA follows up for the settlement of these grievances on
the complaints on a continuous basis with the insurance companies. Timely attention is given to
these complaints and the insurers are advised to settle claims and grievances promptly
A system of grievance redressal has been built in the Authority supervised by one of its senior
officers. This system has proved useful to the Authority – not only to see that complaints get
attended to but also to give it an idea of the areas of working of an insurer where have to be
improved. The experience gained in this regard is reflecting in the regulations made by the
Authority.
The institution of Insurance Ombudsman has great importance and relevance for the protection
of interest of policyholders and also to build up their confidence in the system.
This institution has helped to generate and sustain the faith and confidence amongst the consumers
in insurers. The Insurance Council, which is the administrative body has appointed twelve
ombudsmen across the country and have provided them with the necessary infrastructure.
The companies are required to honour the awards passed by an Ombudsman within three
months. The awards are binding on the Insurance companies: the customer, however, can resort
to in case he decides on the insurance companies; the customer, however, can resort to its case he
decides to do so, other methods of grievance settlement.
The complaint has to be writing, and addressed to the jurisdictional Ombudsman within whose
territory a branch or office of the insurer complained against is located. The complaint can relate
to any:
Notes (c) Dispute in regard to premium paid or payable in terms of the policy.
(d) Dispute on the legal construction of the policy in so far as such dispute relate to claims.
The limit of an Ombudsman’s powers is at present prescribed as ` .20 lakhs. The insurance
Ombudsman Scheme is complementary to the regulatory functions of IRDA, which has been
mandated to take all necessary steps to protect the interest of the policyholders. The institution
of ombudsman has evoked a good deal of public appreciation as is evident from media reports
and performance appraisal made by the Authority.
Let’s discuss about the current trends of the general insurance market. Despite there being over
30 players, the market is still under penetrated. In the general insurance sector, the penetration
level is just about 0.65%. The coming year will assume a significant position in the history of
Indian insurance industry. It denotes completion of a decade of open-market; ending of oligopoly
and entry of private sector insurance companies; and the regime of a new development oriented
regulatory authority—the IRDA (Insurance Regulatory and Development Authority).
The market continues to attract new capital; barring a handful of mega-risks, there is more than
adequate capacity to cover all the risks within the market. Post de-tariffing, competition for the
existing pie intensified and premium-rates in all classes took a dip. However, insurers are
chasing premium and booking losses and working up unviable combined ratios. It is felt that
the bottom has been reached and an upswing in the rates is inevitable.
At present, the general insurance market has 20+ players already and some more large
international ones are expected to enter shortly.
Notes Companies today are coming up with new ideas to stand out and they are offering
the existing and prospective customers, new technology platforms that would streamline
the business and would also be beneficial to them.
The industry is going through a challenging phase now because of the general economic
slowdown and this phase is expected to continue for some time. According to industry experts,
the market will grow by 18% a year and is expected to reach ` 900 billion by 2015.
Despite there being over 30 players (in both general and life), the market is still under penetrated.
In the general insurance sector, the penetration level is just about 0.65%. In India, the urban
market is the major contributor for general insurance. Though the rural market does not have
any significant contribution to this sector, it is growing rapidly over the past few years and is
slowly becoming a huge potential market for general insurance in India. To capture the rural
market, companies are adopting strategies to increase awareness levels among the people. This,
they are achieving through increasing the distribution levels and access points. Business
generation through multiple distribution channels is the main agenda for these companies.
Some of them are even adopting the cutting-edge technologies like e-marketing and institutional
marketing for deeper penetration in the rural market.
On the property and liability insurance segments—niche marketing and competition for small
and medium size companies would be the challenge for the next two years. Project-insurance
sector will continue to be the major work-horse; with continued economic development spurring
investment in power sector, manufacturing and other industries, roads and buildings. Insurers Notes
with right technical support and adequate capacity would be able to benefit from this segment.
Brokers and agents—who upgrade their technical competence—are expected to play an increased
role. Hence, it would be wise for insurance companies to support competent brokers and agents.
These much needed intermediaries with help from insurers and re-insurers would have to take
up a major challenge of educating the under informed customers in risk-management and risk
improvement; accept more reasonable policy deductibles and seek better policy coverage.
Caselet Insurance for NRI Workers
W
orkers going abroad for jobs will get an insurance cover of a minimum of ` 2
lakh from December 25 under the Pravasi Bhartiya Bima Yojna by paying a
“fair and reasonable” premium.
The scheme was announced by Prime Minister Vajpayee on the occasion of Pravasi Bhartiya
Diwas in January this year and was prepared in consultation with the external affairs
ministry.
New Indian Assurance Co. Ltd., Bajaj Allianz General Insurance Co. Ltd. and ICICI Lombard
General Insurance Co. Ltd. came forward for the purpose.
Source: http://articles.timesofindia.indiatimes.com/2003-11-17/india-business/27200545_1_death-or-
permanent-disability-insurance-scheme
According to labour ministry sources, in the event of death or permanent disability, the scheme
involves payment of the amount to the nominee or legal heir of Indians, who go abroad for
employment after obtaining clearance from the Protector of Emigrants (POE).
Newer pricing methods need to be developed for commercial lines. Underwriters should give
up the old tariff-based approach and develop experience-based and actuarial-supported models
for pricing. Most of the large risks have already well developed risk-management departments
and deploy ERM (enterprise risk management) techniques; with the right pricing, and capacity,
this segment still offers good pickings. The SME (small and medium enterprise) sector (property)
needs careful cherry-picking and the right marketing approach would yield dividends.
Catastrophe risk management system has to become robust as the insurance spreads in the
semi-urban and rural areas. With increased penetration, rapid economic development in rural
areas, insurance companies will face losses from events like floods and catastrophes in the
interiors which hitherto have not produced significant insurance losses. It is vital for insurers to
monitor their aggregate exposures closely and buy adequate catastrophe protection. Choices of
India-specific cat-modelling software tools are now available and most of the insurers are using
these tools. With increased awareness in this area, insurers are buying more and more catastrophic
cover; notably the cover being purchased has increased from 100 years to 250 years return
period cover.
Health insurance is a lucrative segment; it is poised to record a massive growth in India in the
coming years. Half of the country’s population is expected to come under the health insurance
umbrella in the next seven years, according to an Ernst & Young study. A mere 12% of the
population is currently covered by healthcare. According to an Economic Times report, the
government’s proposal to scale up the foreign direct investment (FDI) in the insurance sector
from 26% to 49% will boost the healthcare business. In the coming years India might witness
more standalone healthcare companies too as they will have an edge in the future market
scenario, says an industry expert.
Notes The recent development in the general insurance sector is the activities by the insurance regulator.
The IRDA has been very stringent and has been keeping a close-watch on the functioning of all
the insurance companies. The latest regulation from IRDA is on health insurance portability. In
the future, general insurance industry will be very much in the limelight than any other industry
facing recession now.
Online selling of insurance policies to discerning customers, who access the internet, will gain
momentum. Typically motor, travel and health policies will be sold more online. Many insurers
have already realised this and are creating separate verticals to exploit this segment. The interplay
of technology and telecom solutions will be a major factor determining the growth of the
industry in the future.
Till recently, micro-insurance on the lines of micro-finance, is thought to be a magic word and
insurers planned to bring retail products to suit this segment. Another area of opportunity is the
government initiatives in health and PA covers for the populace. Rashtriya Swasthya Bima
Yojana (RSBY) schemes and group PA covers sponsored by state and central governments are
providing huge opportunities to insurers. While these schemes provide volumes, pricing and
claims management is critical for success.
The Indian customers are demanding and expect best in class service levels so the entire insurance
industry will have to work towards becoming more customer-centric in the areas of product
development, policy issuance as well as claims settlement. They would need to constantly do
market research to update their products, services and processes to keep up with the changing
needs of their customers.
Completion of 10 years under new regime opens up new opportunities to those private sector
insurance companies which started in 2001. According to law, they will become eligible to raise
capital from public and make IPOs (initial public offerings). Obviously, the promoters would
want to skim the cream; but timing of an IPO is crucial and more importantly, to present the
right financials and a strong-balance sheet is imperative.
The public sector companies will definitely face an extremely competitive situation from the
private sectors and the private sectors will in turn have to prove their competency to gain an
edge over the public sectors and to grab a major piece of the market pie. Another major
development in the future would be the number of private insurers in the space. This is expected
to grow as various foreign companies have announced intentions to establish joint ventures.
Given the low level of penetration in some segments, this trend towards foreign participation is
likely to continue for some time. So, India will witness a major competition in the general
insurance market and this definitely indicates a tough but exciting road ahead for the existing
and upcoming players.
One major problem affecting the industry, like in all developing economies is the shortage of
trained insurance professionals and technicians at all levels. So companies that are able to
recruit and grow talent that continue to provide innovative insurance solutions for the
underserved Indian market will be the ones that will rise and shine in the general insurance
industry. The market is large and set for rapid growth but the ones that take the required
calculated risks, have the right technical expertise, do not blindly go after market share and are
customer-centric in their approach to the market will be the ones to benefit from this growth
and become one of the biggest and best run insurance companies in the world.
Self Assessment
4. A leading consumer activist has been inducted into the Insurance …………………………..
Committee.
5. ………………………………. have been issued to insurers to file their existing and new Notes
products with the Authority.
Case Study Insurance Cover for Overseas Students
A
private general insurance company has launched a policy for Indian students
studying abroad or planning to do so. The policy pays for expenses incurred by
the immediate family member if they visited the insured student in case of
emergency or if the student had to visit them in similar circumstances.
The ‘Student Suraksha - Student Overseas Travel’ policy provides cover against unforeseen
expenses such as hospitalisation, accidental death, permanent disablement and dental
treatment. It has additional covers such as personal liability, bail bond, sponsors’ protection,
study interruption, loss of passport and checked-in baggage loss.
It includes worldwide cover for students from 30 days to 2 years without any medical or
health check-up requirements. The policy can be bought by an individual between the age
of 16 and 35, who is a full-time registered student of an education course outside India.
Question
Source: http://articles.timesofindia.indiatimes.com/2013-03-25/news/38009483_1_overseas-students-
study-interruption-private-general-insurance
14.3 Summary
Actuarial service refers to the method by which corporations determine, assess and plan
for the financial impact of risk.
Actuarial science is used to evaluate and predict future pay-outs for insurance and other
financial industries such as the pension industry.
Before liberalization the Insurance sector was controlled by Controller of Insurance but
now the corporate body known as Insurance Regulatory & Development Authority (IRDA)
has been formed under IRDA Act 1999.
An investment policy has to be submitted to the Authority by an insurer before the start
of an accounting year.
IRDA has recently notified regulations for Licensing of Third Party Administrators
(TPA) – Health Services in order to popularize health insurance.
Notes It is expected that TPAs will bring some sort of regulation regarding standard and quality
of treatment, period of treatment and rates.
A system of grievance redressal has been built in the Authority supervised by one of its
senior officers.
Project-insurance sector will continue to be the major work-horse; with continued economic
development spurring investment in power sector, manufacturing and other industries,
roads and buildings.
Catastrophe risk management system has to become robust as the insurance spreads in
the semi-urban and rural areas.
Newer pricing methods need to be developed for commercial lines. Underwriters should
give up the old tariff-based approach and develop experience-based and actuarial-supported
models for pricing.
The recent development in the general insurance sector is the activities by the insurance
regulator. The IRDA has been very stringent and has been keeping a close-watch on the
functioning of all the insurance companies.
Online selling of insurance policies to discerning customers, who access the internet, will
gain momentum.
The Indian customers are demanding and expect best in class service levels so the entire
insurance industry will have to work towards becoming more customer-centric in the
areas of product development, policy issuance as well as claims settlement.
14.4 Keywords
Actuarial Service: Actuarial service refers to the method by which corporations determine,
assess and plan for the financial impact of risk.
Insurance Broker: An insurance broker sells, solicits, or negotiates insurance for compensation.
Insurance Policy: The printed form, which serves as the contract between an insurer and an
insured.
Investment Income: It refers to income coming from interest payments, dividends, capital gains
collected upon the sale of a security or other assets, and any other profit that is made through an
investment vehicle of any kind.
1. Explore the meaning of actuarial service. Give some examples of what actually
actuaries do.
3. Explain the research and development activities undertaken by the insurance companies.
7. Briefly explain the functioning of Ombudsman. Discuss current trends of the general
insurance market briefly.
1. Actuaries
2. Pay-outs
3. Probabilities, possibilities
4. Advisory
5. Guidelines
6. Investment
7. Ombudsman
8. Tariff-based
Misra, M.N. and Mishra, S.B. (2009), Insurance Principles and Practices, S. Chand
Publication.
Sahoo and Das (2009), Insurance Management: Text and Case, Himalaya Publication.
http://www.nios.ac.in/media/documents/VocInsServices/m1-1f.pdf
http://www.aliactuary.com/actuary.htm