Module-1 Advertising (BBA)
Module-1 Advertising (BBA)
Module-1 Advertising (BBA)
V SEMESTER BBA
MARKETING ELECTIVE
ADVERTISING ANDMEDIA
MANAGEMENT
STUDY MATERIAL
BY
PROF. ROOPA KV
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Unit 1: INTRODUCTION & BASIC CONCEPTS 12Hrs
History of advertising;
Advertising purpose and functions;
Economic, social & ethical aspects of advertising;
Advertising & the marketing mix,
Advertising as a communication process;
types of advertising;
Major Institutions of Advertising Management.
Advertising:
MEANING
The term advertising is derived from original latin word ‘ADVERTERE’
which means to turn the attention.
Advertising is a marketing communication that employs an openly sponsored, non-
personal message to promote or sell a product, service or idea. Sponsors of advertising are
typically businesses wishing to promote their products or services.
DEFINITION
Philip Kotler:
William Stanton.
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HISTORY OF ADVERTISING
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5 M’S OF ADVERTISING:
FEATURES OF ADVERTISING:
1. Provides information
2. Paid form
3. Non personal
4. Identified sponsor
5. Basically for persuasion.
6. Any form- Print/electronic
7. Can be for Goods, Services, Awareness or An idea.
8. Mass communication
9. Target audience
10. Is an art, science and profession
11. An important element of marketing mix
12. Regulated by government. – ASCI- Advertising standards council of india
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Features of Advertisement
5. Mass Communication
An advertisement is a form of mass communication that focuses on delivering a message to a
specific audience. This audience can be made up of a group of people or a specific individual
(listeners, readers or spectators).
There are several tools used by a commercial to communicate, such as promotion, one-to-one
marketing and guerrilla advertising.
That is, an advertisement is issued by any channel that can ensure its exposure to the public.
Some authors define it as a printed, written, oral or illustrated item that contributes to the art of
selling.
In this way, its main purpose is to place itself in the group of individuals individually or
collectively in favor of the interests of the promoter.
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7. Applicable to several industries
The commercials are a popular and widely used form of communication destined to catch the
attention of a specific public.
This type of advertising is not only used by private businesses, it can also be used by museums,
non-profit organizations, government agencies, educational institutions and other entities that
want to attract the attention of their target audience (Characteristic of an effective advertising,
2013).
8. Art, science and profession: Advertising is art, science and a profession, and this is now
universally accepted. It is an art as it needs creativity for raising its effectiveness. It is a science as
it has its principles or rules. It is also a profession as it has a code of conduct for its members and
operates within standards set by its organized bodies. In its field, AD Agencies and space brokers
function as professionals.
9. The element of a marketing mix: Advertising is an important part of a marketing mix. It
supports the sales promotion efforts of the manufacturer. It makes a positive contribution to sales
promotion provided other elements in the marketing mix are reasonably favorable. It is alone
inadequate for promoting sales. Many companies now spend huge funds on advertisements and
public relations.
10. Publicity of goods, services, ideas and event events.
It is primarily for giving information to consumers. This information is related to the features and
benefits of goods and services of different types. It offers new ideas to customers as its contents
are meaningful. The aim is to make the popularize ideas and thereby promote sales. For example,
an advertisement for family planning, family welfare, and life insurance is useful for placing new
ideas before the people.
PURPOSE OF ADVERTISING:
To create awareness:
One of the most widely accepted purpose of advertisements is to increase the recognition of a
brand name or product, or to communicate information about the availability of the product to the
public. This is an important objective from many points of view.
First, when a new product enters the market, it does not easily gain the favour of the buyers unless
they are well informed about it. That is, awareness about the product must exist before a
favourable attitude toward the brand can be developed. Awareness about the brand is all the more
important when several brands compete with each other.
Products like books, ready-to-wear garments, slimming machines, toys and sports goods can be
profitably sold by direct mail advertisements. Through such advertisements, the company lays
stress on price appeal, and uses such slogans as “direct from factory to you.”
For example, Godrej, Lakme, Vimal, VIP have built up an image through advertisement. It is
largely assumed that if the company has some image or reputation in the market, it will be easy to
sell its product. For example, Vimal’s clothing is very costly; yet it has good sales because of its
image.
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T o Persuade Consumers to Purchase
Powerful, visual advertising presentations compel consumers to purchase goods, services and
ideas as a way to achieve emotional fulfillment. Persuasion is the core mission of advertising.
Advertising tells you how the product, service or idea you are considering will improve your life.
According to Jeremiah O'Sullivan R, author of "The Social and Cultural Effects of Advertising,"
advertising feeds on the concepts of ideology, myth, art, sexual attraction and religion.
BENIFITS OF ADVERTISING:
It pays to advertise. Advertising has become indispensable for the manufacturers and
distributors because of the following advantages:
(i) Advertising helps in introducing new products. A business enterprise can introduce itself and
its products to the public through advertising.
(ii) Advertising develops new taste among the public and stimulates them to purchase the new
(iii) Advertising assists to increase the sale of existing products by entering into new markets and
(iv) Advertising helps in creating steady demand of the products. For instance, a drink may be
advertised during summer as a product necessary to fight tiredness caused by heat and during
(v) Advertising helps in meeting the forces of competition in the market. If a product is not
advertised continuously, the competitors may snatch its market through increased advertisements.
(vi) Advertising is used to increase the goodwill of the firm by promising improved quality to the
customers.
(vii) Advertising increases the morale of the employees of the firm. The salesmen feel happier
because their task becomes easier if the product is advertised and known to the public.
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(viii) Advertising facilitates mass production of goods which enables the manufacturer to achieve
lower cost per unit of product. Distribution costs are also lowered when the manufacturer sells the
product directly to the customers. Advertising also facilitates distribution of the product through
Benefits to Customers:
(i) Advertising helps the customers to know about the existence of various products and their
prices. They can choose from the various products to satisfy their wants. Thus, they cannot be
(ii) Advertising educates the people about new products and their diverse uses.
(iii) Advertising increases the utility of existing products for many people adding to the amount of
(iv) Advertising induces the manufacturers to improve the quality of their products
through research and development. This ensures supply of better quality products to the
customers
Benefits to Society:
(i) Advertising provides employment to persons engaged in writing, designing and issuing
advertisements, and also those who act as models. Increased employment brings additional
income with the people which stimulate more demand. Employment is further generated to meet
(ii) Advertising promotes the standard of living of the people by increasing the variety and quality
(iii) Advertising educates the people about the various uses of different products and this increases
their knowledge. Advertising also helps in finding customers in the international market which is
the press, radio and television network. The customers are also benefitted because they get
newspapers and magazines at cheaper rates. The publishers of newspapers and magazines are
ASPECTS OF ADVERTISING:
The economic, social and ethical aspects play a significant role in enhancing business. The
advertising brings development of the economy by enhancing demand. It encourages
people to purchase goods and services. Social advertising focus on social concerns and
awareness for human being.
The various stake holders such as business houses, government, profit and nonprofit
organizations contributes towards the welfare and well being of the society. Ethics is the
most important feature of the advertising industry. It should avoid attacking competitors
unfairly; it shall be free from offensive to public decency etc…..
1. Enhance product value: Advertising increases product value through brand image. most
of them prefer to purchase the products which are advertised in the market .
2. Enhance product utility: Advertising educates customer about the product, Features and
advantages.
3. Reduce prices: consumer price includes the production costs, selling cost, and
distribution costs. In the long run advertising leads to more sales and leads to increased
production and decreased cost of the product.
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4. Reduce production cost: In long run advertising reduces the production cost. The plant
capacity will expand over a period of time. The producers can purchase large quantities of
raw materials at discounted rates from suppliers and achieve economies of scale.
5. Reduce distribution costs: Distribution costs includes sales promotion costs. Effective
advertisements cut down the expenditure on personal selling and reduce distribution costs.
6. Enhances demand and choice: Effective advertising gives advertiser to introduce new
brands. And helps in convincing customers to purchase the advertised products.
7. Overcome competition: effective advertisements help companies to sustain present
competition. It establishes identity and gains customer confidence.
8. Enhances economic growth: Helps in educating people , Employment and job growth .
The advertisements which deal with social causes aimed at welfare and well being of the people is
called social advertisement. It is a social institution. It is a continuous social process.
The social process stands for all social activities that are performed to achieve the goals and
objectives of an individual and the society.
Example:- the advertising which communicates the message to save oil, save water, save energy
etc
Characteristics
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ADVERTISING AND MARKETING MIX
Marketing Mix
Product Mix Price Mix
Product design, Product Quality, Pricing Policies, Pricing strategies,
Product Line, Product Range, Branding, Credit Terms, Delivery Terms, Margin,
Labeling, Package, After sale services, Resale Price Maintenance.
Guarantees and warranties etc..
Advertising plays vital role in providing information and educating the customers about
their products and services in the following ways
1. Awareness:
One of the important roles of advertising is to create awareness of the product or services such as
brand name and price. The awareness of the product or services can be created through
highlighting the unique features of the brand. Nowadays, due to intense competition it is not just
enough to create awareness, but top of mind awareness is needed.
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2. Information:
Advertising helps to inform the target audience about the product. Providing information is
closely related to creating awareness of the product. Potential customers must know about a
product, such as product features and uses.
Product information is very much required, especially when the product is introduced in the
market, or when product modification is undertaken. Proper product information can help the
consumers in their purchase decision.
3. Persuasion:
When business firms offer similar products, the firm must not only inform the customers about the
product’s availability, but also persuade them to buy it. Through persuasive messages, the
marketers try to provide reasons regarding the superiority of their products as compared to others
available in the market. Persuasion can be undertaken through creative advertising messages,
product demonstration at trade fairs, offering free gifts, premium offers and organizing contests.
. Attitudes:
Promotion is required to build or reinforce attitudes in the minds of target audience. The
marketers expect the target audience to develop a favourable attitude towards their brands.
Positive attitude towards the brand helps to increase its sales. Through promotional techniques
like advertising, the marketer can correct negative attitude towards the product, if any. Negative
attitude can also be corrected through public relations and advertising.
5. Reminder:
If target customers already have a positive attitude towards a firm’s product or service, then a
reminder objective may be necessary. The reminder objective is necessary because the satisfied
customers can be targets for competitors’ appeals. Well-established brands need to remind the
customers about their presence in the market. For instance, ‘Raymond – the complete man’
campaign is designed to remind the customers.
6. Brand Loyalty:
Advertising helps to develop brand loyalty. Brand loyalty results in repeat purchases and
favourable recommendations to others by existing customers. Sales promotion, effective personal
selling, timely and efficient direct marketing, and other techniques help to develop brand loyalty.
7. Brand Image:
An advertiser helps to develop a good image of the brand in the minds of target audience. There
are several factors that can be of help to audience. There are several factors, such as the character
of the personality that endorses the brand, the content of the advertising message, the nature and
type of packaging and the type of programmes or events sponsored, that can help to develop brand
image in the minds of target audience.
9. Expansion of Markets:
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Successful ads results in expansion of the markets. A marketer may intend to expand markets
from the local level to the regional level, from the regional level to the national level, and from the
national level to the international level. For this purpose, the marketer may undertake various
techniques of promotion.
The price is the amount a customer pays for the product. It is the exchange value of the
product. The advertiser needs to have effective pricing policies. They must ensure the profits
of the company and appropriate pricing for attracting customers.
The advertiser should set a price that complements the other elements of the marketing mix.
Advertising must give the details regarding
1. Price and MRP
2. Discounts and offers
3. Price bundling
4. Comparison pricing with competitors
The place refers to physical distribution and storage of goods which is convenient for
consumers to access. The advertisers need to ensure the goods are available at the
convenient place and at the right time to the buyers.
The advertising plays a significant role in effective distribution and market expansion.
The attributes of place mix includes channel of distribution etc.
The promotion informs, persuade and remind customers about products or services. It
consists of advertising, publicity, personal selling and sales promotion technique…
The advertising helps the sellers to face and overcome competition. It helps to develop
brand image. It enhances brand loyalty.
Advertising through
1. Personal selling. Training the employees
2. Proper selection of Message
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3. Proper selection of timing and frequency.
4. Proper selection of endorsers
5. Proper selection of media
1.Target Market : In order to select the best methods to reach different target markets, the
advertiser needs to have different advertising to different customers the advertisers need to know
the answers of the following questions.
2. Product Type:- the different product requires different types of promotional activities. The
marketing of technical products demands professional selling. It helps the customer to understand
the technicality of the product.
3. Purchase decision: The purchase of industrial goods is time consuming process. The
industrial products are very expensive and technically sound. The purchase decision is a
complicated process. It needs proper brain storming by various stakeholders such as production
manager, purchase manager, finance manager etc….
4.. Product Life Cycle:- the stage in the product life cycle affects the type and amount of
promotion to be used. The products in the introductory stages need more promotion.
5. Advertising Budget: The advertising budget affects a reach and frequency of advertisement.
The reach in advertising means the number of people exposed to the message. The frequency in
advertising means how often people are exposed to the particular advertisement.
6. Media Preference:- the different types of consumers prefer different types of media.
Example:- most of the students are found of cricket. They prefer to watch sports channels
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ADVERTISING AS A COMMUNICATION PROCESS:
Communication is derived from the Latin word “ communis” meaning to share the
communication is the process which involves conveying information through the exchange of
facts, ideas, opinions, thoughts, message or information, by means of speech, visuals, signals,
writing or behavior B\W two or more persons.
3. Media : the vehicle used for the delivery of the message like newspaper , channels,
radio, Television, outdoor display, internet, social media.
4. Target Audience: The audience includes both users and non users of products and
services. Generally for the mass audience, it includes readers, listeners, and viewers.
Communication process as such must be considered a continuous and dynamic inter-action, both
affecting and being affected by many variables.
(1) Sender:
The person who intends to convey the message with the intention of passing information and ideas
to others is known as sender or communicator.
(2)Message :
This is the subject matter of the communication. This may be an opinion, attitude, feelings, views,
orders, or suggestions.
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(3) Encoding:
Since the subject matter of communication is theoretical and intangible, its further passing
requires use of certain symbols such as words, actions or pictures etc. Conversion of subject
matter into these symbols is the process of encoding.
(5) Receiver:
Receiver is the person who receives the message or for whom the message is meant for. It is the
receiver who tries to understand the message in the best possible manner in achieving the desired
objectives.
(6) Decoding:
The person who receives the message or symbol from the communicator tries to convert the same
in such a way so that he may extract its meaning to his complete understanding.
(7) Feedback:
Feedback is the process of ensuring that the receiver has received the message and understood in
the same sense as sender meant it
(8) Noise: noise is any disturbance or interruption that can creep in at any point of the
communication process.
CLASSIFICATION OF ADVERTISING
Local advertising: local markets by local outlets like retail stores, consumer durables
through posters, pamphlets, hording, local newspaper, local channels.
Regional advertising : Undertaken by regional distributors ( state wise )
National advertising : Advertisements by companies like Soap, shampoo.
International advertising : Companies which sell their products worldwide does the
advertising in the world like Coca-Cola, Pepsi.
Consumer advertising : Products which are advertised to the end-users of the consumer
goods like Tea, coffee, bike, car.
Industrial advertising : Advertising done for the industrial goods like machinery, and
industrial goods in trade dictionaries, business magazines.
Trade advertising: Advertising which attracts whole sellers and retailers by motivating to
purchase products for sale purpose. EX: Metro.
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Professional advertising: professional groups like doctors, lecturers, lawyers, engineers.
Ex: Doctor recommends patient for purchasing a particular brand of medicine.
Social add: under taken by non commercial organizations for social cause Ex: Collecting
donations for Flood purpose.
Political add: Advertising undertaken to promote political parties to vote and support
them.
Product adds: Advertising of tangible products. EX: Watch. Dress.
Service adds: Advertising of services like banks, airlines, hotels, educational institutions.
Institutional add/ corporate adds: to recognize the corporate firms.
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MAJOR INSTITUTIONS OF ADVERTISING MANAGEMENT
1. GOVERNMENT :
The Section 6 of this Act grants consumers the right to be informed about the quality, quantity,
potency, purity, standard and price of goods or services, as the case may be to protect the
consumer against unfair trade practices. Section 2(r) of the Act, under the definition the term
“unfair trade practice”, it also covers the gamut of false advertisements including
misrepresentations or false allurements. And to redress against such unfair trade practices on false
advertisements may be sought under the Act.
The Advertising Standard Council of India was established as a nonstatutory tribunal. It created a
self-regulated mechanism of introducing the advertising ethics in India. The ASCI judges the
advertisements based upon its Code of Advertising Practice, also known as the ASCI code. This
Code applies to advertisements read, heard or viewed in India even if they originate or are
published abroad so long as they are directed to consumers in India or are exposed to a significant
number of consumers in India.
2. COMPETITION:
Competitors also influence the organisations. Consumers will switch over to competitors brand if
not advertised effectively. Hence advertiser’s promotion strategy must be better than the
competitors.
One example is the Apple vs. Microsoft campaign. Specifically, in 2006, Apple put out the 'I'm a
Mac versus I'm a PC' campaign. The goal of the campaign was to show that Apple is cool while
Microsoft is nerdy. PCs had become the norm in every household. This campaign was aimed at
getting the next generation to think outside the box and enjoy what technology has to offer. The
campaign released 60-plus ads and was successful in converting people to the Apple lifestyle.
Among the most popular rivalries of all time is that of Pepsi versus Coca-Cola. Almost everyone
you talk to has a favorite. There are even people that choose the restaurant they want to eat at
based upon which beverage brand is served. The two brands have positioned themselves
differently in the marketplace. Pepsi aims to be the trendy brand, while Coca-Cola takes a more
classic approach. However, there is a constant showing of taste tests and superiority claims within
their advertising.
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3. ADVERTISER:
The organisation or company communicating about their products. He is known as the
sponsor .
The budget available: A manufacturer may have a very colourful and bold plan of
advertising. He may be dreaming of advertising on a national television net-work and
films. If budget does not allow, then he is to be happy with a low budget media like his
news-paper and outdoor advertising. Instead of colour print in magazine, he may be forced
to go in for black and white. Thus, it is the resource constraints that decide the choice.
4. TARGET AUDIENCE:
Present customers
Competitors customers
Potentional users- (people interested to purchase)
Non users- People who do not use your products
5. MASS MEDIA:
Print media- newspapers,magazines,journals
Electronic media- Television, radio, internet
Outdoor media- posters, hoardings, electronic bill boards
Direct mail- letters, SMS, E-mails.
6. ADVERTISING AGENCIES:
Typical ad agency clients include businesses and corporations, on-profit organizations and
private agencies. Agencies may be hired to produce television advertisements, radio
advertisements, online advertising, out-of-home advertising, mobile marketing, and AR
advertising, as part of an advertising campaign
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Min functions of advertising agencies:
3. Media Purchasing
Media purchasing, such as ads placed in magazines, newspapers, television broadcasts and radio
shows, is another role of a full service agency. Ad agencies have intimate knowledge of pricing,
effective scheduling and results-oriented media platforms that would involve considerable time,
research and effort for the business owner who chooses to act alone in these areas.
4. Web Marketing
From professional web design, publishing, page traffic reports and web page updates, full service
ad agencies can handle all the details. Website templates provided by internet service providers
and home web design programs can appear "homemade" and may not reflect a quality business
image. Professionally designed sites, such as those used by larger businesses, are almost always
created by professionals.
5. Tracking Results
Tracking and tweaking advertising is another role of full service ad agencies. If an ad isn't meeting
business objectives, the agency will investigate and analyze the cause and suggest new
approaches. Ad campaign success is the agency's primary goal, so it can get repeat business from
clients.
7 . RESEARCH SUPPLIERS
Market research companies conducting advertising research studies and surveys. Find firms that
generate advertising research information about what is being communicated through a specific
advertising vehicle.
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