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    Security Guard Training Course

    Uploaded by

    Harsh Bhavsar
    This document outlines the course content for a security guard training program. Section 1 provides an introduction to careers in security, both public and private sector. It describes different types of policing and police services in Ontario. Private security roles like event security, loss prevention, and various security guard positions are explained. The challenges of working as a security guard are also summarized. The overall training program covers topics like legal responsibilities, emergency response, communication skills, and first aid.

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    Security Guard Training Course

    Uploaded by

    Harsh Bhavsar
    415 views27 pages
    This document outlines the course content for a security guard training program. Section 1 provides an introduction to careers in security, both public and private sector. It describes different types of policing and police services in Ontario. Private security roles like event security, loss prevention, and various security guard positions are explained. The challenges of working as a security guard are also summarized. The overall training program covers topics like legal responsibilities, emergency response, communication skills, and first aid.

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    Introduction about the Management

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    Section1_Introduction

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    This document outlines the course content for a security guard training program. Section 1 provides an introduction to careers in security, both public and private sector. It describes different types of policing and police services in Ontario. Private security roles like event security, loss prevention, and various security guard positions are explained. The challenges of working as a security guard are also summarized. The overall training program covers topics like legal responsibilities, emergency response, communication skills, and first aid.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    415 views27 pages

    Security Guard Training Course

    Uploaded by

    Harsh Bhavsar
    This document outlines the course content for a security guard training program. Section 1 provides an introduction to careers in security, both public and private sector. It describes different types of policing and police services in Ontario. Private security roles like event security, loss prevention, and various security guard positions are explained. The challenges of working as a security guard are also summarized. The overall training program covers topics like legal responsibilities, emergency response, communication skills, and first aid.

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    of 27

    SECURITY GUARD TRAINING COURSE

    COURSE OVERVIEW
    TABLE OF CONTENTS
    1. Introduction to Security
    2. Private Security and Investigative Services
    Act
    3. Basic Security Procedures
    4. Report Writing
    5. Health and Safety
    6. Emergency Response Preparation
    7. Canadian Legal System
    8. Legal Authorities
    9. Effective Communications
    10. Sensitivity Training
    11. Use of Force Theory
    12. Emergency Level First Aid
    SECTION #1: INTRODUCTION TO SECURITY

    • Public Sector Careers

    • Policing in Canada

    • Police Services in the Greater Toronto Area

    • Private Security Career

    • Event Security

    • Loss Prevention

    • Other Types of Security

    • Challenges of a Security Guard


    SECTION #2: PRIVATE SECURITY AND
    INVESTIGATIVE SERVICES ACT

    • Private Security and Investigative Services Act


    • How to Obtain a Security Licence
    • Ministry Code of Conduct
    • Complaint Procedure
    • Failure to Comply
    • Regulated Equipment
    • Uniform Regulations
    • Other Regulations: Animals
    • Ministry Contact Information
    SECTION #3: BASIC SECURITY PROCEDURES

    • Conducting Patrols

    • Skateboarders

    • Homeless Persons

    • Surveillance

    • Access Control

    • Crowd Control

    • Traffic Control

    • Alcohol and Drugs


    SECTION #4: REPORT WRITING

    • Introduction to Report Writing

    • General Guidelines

    • Commencing Duty and Off-Duty

    Writing

    • Important Factors

    • Report Writing Format

    • Types of Evidence
    SECTION #5: HEALTH AND SAFETY
    • Occupational Health and Safety

    Act

    • Worker Rights

    • Worker Responsibilities

    • Employer Responsibilities

    • Workplace Injuries

    • WHMIS

    • Recognizing Hazards

    • Fire Prevention
    SECTION #6: EMERGENCY RESPONSE PREPARATION
    • Emergency Risk Factors

    • Fire Emergencies

    • Bomb Emergencies

    • Weapon Emergencies

    • Suspicious Packages

    • Explosive Devices

    • Emergency Response Procedures

    • Role of Security Guards

    • Crime Scene Management


    SECTION #7: CANADIAN LEGAL SYSTEM

    • Canadian Criminal Court System

    • Hierarchy of Court System

    • Court Procedures

    • Ontario Evidence Act

    • Collection of Evidence

    • Tort Law and Civil Liability

    • Municipal By-laws
    SECTION #8: LEGAL AUTHORITIES
    • Protecting Personal Information

    • Criminal Code of Canada

    • Section 494

    • Trespass to Property Act

    • Powers of Arrest

    • Common Criminal Offences

    • Liquor License Act

    • Employment Standards Act


    SECTION #9: EFFECTIVE COMMUNICATIONS
    • Oral Communication Skills

    • Written Communication Skills

    • Writing Accurate Reports

    • Using Appropriate Language

    • Avoiding Personal Bias

    • Tactical Communication

    • Interpersonal Skills
    SECTION #10: SENSITIVITY TRAINING

    • Diversity in Canada

    • Interacting with Youth

    • Dealing with Disabilities

    • Harassment and Discrimination

    • Human Rights Legislation


    SECTION #11: USE OF FORCE THEORY
    • Use of Force Legalities

    • Use of Force Framework

    • Responding to Stressful Situations

    • Maintaining Composure

    • Positional Asphyxia

    • Excited Delirium

    • Guard Safety
    SECTION #12: EMERGENCY LEVEL FIRST AID
    • First Aid Overview
    • Legalities
    • Emergency Scene
    Management
    • Shock
    • Unconsciousness
    • Fainting
    • Choking
    • Severe Bleeding
    • CPR
    • AED
    SECURITY GUARD TRAINING COURSE
    Section #1: Introduction to the Security Industry
    CONTENTS
    1. Public Sector Careers

    2. Policing in Canada

    3. Police Services in the Greater Toronto Area

    4. Private Investigator

    5. Private Security Career

    6. Event Security

    7. Loss Prevention

    8. Types of Security

    9. Challenges of a Security Guard


    PUBLIC SECTOR CAREERS
    • Police Officer

    • Special Constable

    • Court Officer

    • Corrections Officer

    • Canadian Border Services Agency

    • Parking Enforcement Officer

    • By-Law Enforcement Officer

    • Canadian Forces (Army, Navy, Air Force)


    POLICING IN CANADA

    Federal
    Royal Canadian Mounted Police

    Provincial
    Ontario Provincial Police
    Quebec Provincial Police

    Municipal
    Toronto Police Service
    Peel Regional Police
    Niagara Regional Police
    York Regional Police
    GTA POLICE MAP
    PRIVATE INVESTIGATOR
    You may need a private investigator's licence if
    you are mainly employed and paid for the
    following activities:
    • Conducting investigations in order to provide information.

    • Conducting investigations into the character or actions of a

    person.

    • Conducting investigations into an individual's business or

    occupation.

    • Conducting investigations into the whereabouts of persons or

    property.
    PRIVATE SECURITY CAREERS

    In-House Security
    Average Hourly Wage: $14-$20
    Security staff work directly for the employer which operates the
    building and work only on that specific site. Most hotels and
    some larger building complexes use in-house security
    departments.
    Contract Security
    Average Hourly Wage: $11-$14
    Security staff work for a contract company, which engages in
    the business of selling security services to multiple clients.
    Guards often work at multiple sites for the same company.
    Almost all events and buildings utilize the services of a contract
    security company.

    Both in-house and contract security guards must possess a valid


    license
    EVENT SECURITY
    • Autograph Signings

    • Banquet Halls (Private Parties, Meetings)

    • Bars and Nightclubs

    • Concerts (Air Canada Centre, Molson

    Amphitheatre)

    • Festivals

    • School Dances and Proms

    • Sports Events

    • Weddings and Wedding Receptions


    LOSS PREVENTION

    • Usually work in retail environments and department stores.

    • Detect and apprehend shoplifters.

    • Conduct investigations on internal employee theft.

    • Usually work undercover in plain clothes.

    • Still required to be licensed in Ontario.

    • Considered security guards, not private investigator.

    • Generally make more arrests than any other type of security.


    TYPES OF SECURITY

    • Building Security

    • College/University Security

    • Condominium Security/Concierge

    • Hotel Security

    • Mall Security

    • Mobile Security
    CHALLENGES OF A SECURITY GUARD
    • Physically exerting (stairwell checks, standing for long periods
    of time)
    • Rotational shifts (day, evening and midnight shifts)
    • Working on holidays (Boxing Day, New Years)
    • Transportation and Parking
    • Carrying Equipment and Duty Belt
    • Dealing with Sudden Emergencies (crowd control, medical
    emergency)
    • Primary First Aid Responder
    • Potential for Danger (assaults, chemicals, fire)
    • Cost (training, test, licensing, equipment)
    • Dealing with Intoxicated People (concerts, special events,
    weddings)
    • Always on Duty (despite being on breaks or lunch)
    END OF SECTION #1
    Introduction to Security

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