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    Sandrine Tranchard N Improving Public Alerts in Emergency Situations

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    CristyBalan
    Two new ISO standards provide guidelines to help organizations issue public alerts during emergencies. ISO 22322 provides guidelines for developing, managing, and implementing public warnings before, during, and after incidents to efficiently communicate messages that prompt people to take appropriate safety actions. ISO 22324 provides guidelines for using color-coded alert systems to inform people of danger levels and prompt appropriate responses, with different colors like red, yellow, and green associated with different danger levels and corresponding safety actions. Together these standards aim to improve public understanding of alerts and enhance safety during emergencies.

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    Sandrine Tranchard N Improving Public Alerts in Emergency Situations

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    CristyBalan
    22 views2 pages
    Two new ISO standards provide guidelines to help organizations issue public alerts during emergencies. ISO 22322 provides guidelines for developing, managing, and implementing public warnings before, during, and after incidents to efficiently communicate messages that prompt people to take appropriate safety actions. ISO 22324 provides guidelines for using color-coded alert systems to inform people of danger levels and prompt appropriate responses, with different colors like red, yellow, and green associated with different danger levels and corresponding safety actions. Together these standards aim to improve public understanding of alerts and enhance safety during emergencies.

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    Sandrine Tranchard n Improving public alerts in emergency situations

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    Two new ISO standards provide guidelines to help organizations issue public alerts during emergencies. ISO 22322 provides guidelines for developing, managing, and implementing public warnings before, during, and after incidents to efficiently communicate messages that prompt people to take appropriate safety actions. ISO 22324 provides guidelines for using color-coded alert systems to inform people of danger levels and prompt appropriate responses, with different colors like red, yellow, and green associated with different danger levels and corresponding safety actions. Together these standards aim to improve public understanding of alerts and enhance safety during emergencies.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    22 views2 pages

    Sandrine Tranchard N Improving Public Alerts in Emergency Situations

    Uploaded by

    CristyBalan
    Two new ISO standards provide guidelines to help organizations issue public alerts during emergencies. ISO 22322 provides guidelines for developing, managing, and implementing public warnings before, during, and after incidents to efficiently communicate messages that prompt people to take appropriate safety actions. ISO 22324 provides guidelines for using color-coded alert systems to inform people of danger levels and prompt appropriate responses, with different colors like red, yellow, and green associated with different danger levels and corresponding safety actions. Together these standards aim to improve public understanding of alerts and enhance safety during emergencies.

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    IMPROVING PUBLIC

    ALERTS IN
    EMERGENCY
    SITUATIONS
    By Sandrine Tranchard on 13 November 2015
    People at risk, be it from natural disasters, terrorist attacks
    or other incidents in daily life, need to be able to take
    appropriate safety actions based on a proper understanding
    of the level and nature of the emergency.
    Two recently published ISO standards will help organizations responsible for public
    warning at the local, national or international level to put in place a structured emergency
    response informing a targeted risk population.
    ISO 22322:2015, Societal security – Emergency management – Guidelines for public
    warning, provides guidelines for developing, managing and implementing public warning
    before, during and after incidents occur.
    Haruo Hayashi, Project Leader of ISO 22322, explains: “Time to communicate is limited
    and often a specific message involving practical action has to be disseminated to a large
    group. Simple procedures that send the message efficiently and create the desired
    response can save lives, protect health and prevent major disruptions.”
    The purpose of an alert is to attract the attention of people in a developing emergency
    situation by stimulating the auditory, visual and tactile senses so that they will take
    appropriate safety actions and seek additional information.
    The warning dissemination function should ensure that the alert gains maximum
    attention, taking into consideration the characteristics and conditions of the people at
    risk, including the requirements of vulnerable groups. ISO 22322 gives advice on aspects
    of public warnings, for example helping to select a warning channel such as TV, radio,
    telephone, newspapers or loudspeakers to disseminate the information.
    ISO 22324:2015, Societal security – Emergency management – Guidelines for colour-
    coded alerts, provides guidelines for the use of colour codes to inform people at risk, as
    well as first-response personnel, about danger and to express the severity of a situation.
    Colour-coded alerts are used to notify people of status changes on a safety or danger
    continuum and help them take appropriate actions. ISO 22324 will lead to a better
    understanding of colour-coded alerts by reducing confusion and prompting more
    appropriate responses in an emergency situation.
    ISO 22324 describes various colours and how they should be used. For example:
     Red is associated with danger and should be used to notify people at risk to take
    appropriate safety actions immediately
     Yellow is associated with caution and should be used to notify people at risk to
    prepare to take appropriate safety actions
     Green is associated with a safe status and should be used to notify people at risk
    that no action is required

    In addition, black, purple, blue and grey may be used to provide additional messages,
    such as fatal danger, supplementary information, or when no information is available. For
    example, meteorological services use coloured maps as early warning systems when
    announcing a storm and apprizing the population of the level of danger.
    Stefan Tangen, Convenor of the communication group of ISO/TC 292, stated:
    “ISO 22322, which provides guidelines for public warning, can be used in combination
    with ISO 22324 and other standards that are under development on topics such as
    business continuity management, organizational resilience, security management and
    fraud countermeasures and control.”
    ISO 22322 and ISO 22324 were developed by ISO technical committee ISO/TC 292 on
    security and resilience, whose secretariat is held by SIS, the ISO member for Sweden.
    The standards can be bought from your national ISO member or through the ISO Store.

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