Xerox® Primelink™ C9065/C9070 Color Printer Support Training Original Text For Reference Put Your Translated Text Here
Xerox® Primelink™ C9065/C9070 Color Printer Support Training Original Text For Reference Put Your Translated Text Here
Xerox® Primelink™ C9065/C9070 Color Printer Support Training Original Text For Reference Put Your Translated Text Here
Course Overview
This course is designed for Support personnel and provides
information to support the PrimeLink C9065/C9070 Color
Printer.
Course Duration
Approximately 1.5 hours.
Assessment
To certify, you are required to score 80% or above on the
course assessment at the end of the training program. Your
learning history in Learning@Xerox will be updated when
you successfully complete the assessment.
Course Navigation
• Arrow forward and back buttons (top right of the
screen): Click to move through the course.
• Table of Contents (top menu): Click to go to any
page in the course.
• Tools & Resources (top menu): Click to see
supporting documents.
Course Topics
Product Overview - Overview of the PrimeLink
C9065/C9070 Color Printer and available options.
Installation and Network Connections - Information
about configuring network connections, test prints,
hardware authentication, and powering the printer on and
off.
Equipment Operation - Information about the UI, DFE
options, scanner, software installation and upgrades, EWS,
and the DMP Controller.
Paper Transport - Information about the DADF, media
feed and registration, image transfer, paper path alignment,
and troubleshooting paper path problems.
Image Quality - Information about the SIQA processes,
image registration and skew correction, color correction,
and troubleshooting Image Quality defects.
Maintenance - Information about customer self-help,
customer maintenance, and clearing paper jams.
Finishers - Information about finishers and options.
Resources - Information about customer and support
documentation available for the PrimeLink C9065/C9070.
Course Objectives
Upon completion of the course, you will be able to:
• Identify the PrimeLink C9065/C9070 base unit and
product options.
• Navigate the PrimeLink C9065/C9070 User Interface
(UI).
• Identify the correct procedures to use when
troubleshooting paper handling.
• Recognize how Image Registration and Skew
Correction is used.
• Identify the PrimeLink C9065/C9070 finishing
options.
Lesson 1: Product Overview Lesson 1: Product Overview
Topics: Topics:
3 Self-check 3 Self-check
The table lists the media size and weight capacities of each
of the PrimeLink C9065/C9070 trays.
Finishing Options Finishing Options
Fax Fax
Self-check Self-check
Read the instructions and answer each self-check question.
Question 1 Question 1
Question 2 Question 2
Input Tray
Interposer
Question 3 Question 3
Two-line Fax
Three-line Fax
Four-line Fax
5 Self-check 5 Self-check
Configure Common Access Card Reader Configure Common Access Card Reader
Power ON:
• Switch the Main Power Switch ON.
• Press the Momentary Power Switch.
Power OFF:
• Press the Momentary Power Switch. Wait until the
User Interface goes dark.
• Switch the Main Power Switch OFF.
Self-check Self-check
Read the instructions and answer each self-check question.
Question 1 Question 1
Status
Jobs
Properties
Support
Question 2 Question 2
Services Home
Services
Job Status
Machine Status
Question 3 Question 3
2 Digital Front End (DFE) Software Options 2 Digital Front End (DFE) Software Options
3 DADF/Scanner 3 DADF/Scanner
5 System Software Installation and Upgrade 5 System Software Installation and Upgrade
6 Self-check 6 Self-check
Job Status
Services
Services Home
Help
Language
Numeric buttons
Interrupt/
LED
Stop
Start
Clear All
Energy Saver
Log In/Out
Machine Status
Touch Screen
Digital Front End (DFE) Options Digital Front End (DFE) Options
This module provides information about the optional Digital
Front Ends (DFE) available for the PrimeLink
C9065/C9070.
Click each tab to view the print server options and features.
Fiery External
Xerox® EX C9065/C9070 Print Server
Fiery Integrated
Xerox® EX-i C9065/C9070 Print Server
Fiery Entry
Xerox® EX-c C9065/C9070 Print Server
DADF DADF
Previous Skew Correction by Registration Roller Previous Skew Correction by Registration Roller
Use the Pause/Play controls to stop the animation. Note, the buckle
that forms in the document when it reaches the Registration Roll.
PrimeLink C9065/C9070 Automatic Skew Correction PrimeLink C9065/C9070 Automatic Skew Correction
Status
The Status window shows the general status of the printer,
the paper size and type for each tray, and the percentage of
each toner color remaining. It also displays billing
information and the number of each kind of impression the
printer has made.
Jobs
The Jobs window displays a list of the current active jobs.
Job History displays a history of the print jobs with user
account information, job page count, and time completed.
Error History displays a list of recent error codes with the
most recent errors at the top.
Print
The Print window allows the user to submit a print job from
a file on the computer or network drive. Print preferences
for the job can be set. The job can be set to print
immediately, delay the printing, print sample sets, or do
Secure Print.
Scan
The Scan window allows the user to set up and use Job
Templates, set up and manage scan folders, and create,
manage, and use Job Flow Sheets for scanning.
Address Book
The Address Book window allows the user to view and add
contents, manage address book information, and set
security for address book users. Management properties
allows the user to import and export templates and data.
Properties
The Properties window allows the administrator to manage
the general setup of the printer, network connectivity, USB
and Fax connections, and authentication parameters.
Properties allows the user to manage Email, services
(Apps), custom services, accounting, and printer security.
Support
The Support window can be set up to display System
Administrator and Xerox Support information. It allows the
user to send printer and error information to Online Support
for troubleshooting purposes.
Configuration
Description
Accounting
Scroll to see additional information. Scroll to see additional information.
System Software Installation and Upgrade System Software Installation and Upgrade
This module provides information about procedures used to
perform software upgrades from EWS.
Check for Software Updates Using the EWS Check for Software Updates Using the EWS
Upgrades
Software upgrades are enabled.
Manual Upgrades
Browse to select the upgrade to install manually.
Self-check Self-check
Read the instructions and answer each self-check question.
Question 1 Question 1
Status
Jobs
Properties
Support
Question 2 Question 2
Xerox EX C9065/C9070
Question 3 Question 3
5 Self-check 5 Self-check
Skew Correction at the Registration Roller Skew Correction at the Registration Roller
Now that the paper is properly aligned with the paper path,
it is ready for imaging.
Imaging Process and Transfer Area Imaging Process and Transfer Area
Simplex Exit Path When Not Collated Simplex Exit Path When Not Collated
The prints go directly from the Fuser, through the Fuser Exit
Rollers and Exit Rollers, and into the Catch Tray.
The media and the image reach the Transfer Roller at the
same time, and the image is transferred to the media.
Simplex Exit Path When Collated Simplex Exit Path When Collated
Self-check Self-check
Read the instructions and answer each self-check question.
Question 1 Question 1
Question 2 Question 2
Transfer Roller
Imaging Drum
Developer
Question 3 Question 3
EWS
UI Control Panel
4 Self-check 4 Self-check
Simple Image Quality Adjustment (SIQA) Simple Image Quality Adjustment (SIQA)
This module provides information and image quality
procedures using the SIQA process.
Troubleshoot White Stripes in All Colors Troubleshoot White Stripes in All Colors
Look for debris dragging along the IBT or in the area of the
Vacuum Transport Belt just before the Fuser.
Fold the print with the repeating defects, and then measure
the distance between the defects against the measurement
lines on the Image Quality Defect Measurement Tool.
If the spots appear in paper fed from one tray, look on the
feed rollers for that tray.
If the spots appear on all prints from all trays, look for
damage or debris on rollers common to the whole paper
path.
Troubleshoot Random Spots, Smudges, or Streaks Troubleshoot Random Spots, Smudges, or Streaks
Pull the Transfer Module out to clear the jam. Look for spots
or smudges on the paper to the left of the Transfer Roller. If
there are spots or smudges, the contamination is falling on
the media before it goes to the IBT.
8 hours have lapsed since the last RegiCon, and the power
is turned on
Setup cycle
RegiCon Process: Measurement and Feedback RegiCon Process: Measurement and Feedback
Self-check Self-check
Read the instructions and answer each self-check question.
Question 1 Question 1
Transfer Roller
Fuser
Question 2 Question 2
RegiCon Adjustment
Question 3 Question 3
3 Self-check 3 Self-check
User Guide (UG) and System Administrator Guide User Guide (UG) and System Administrator Guide
(SAG) (SAG)
User Guide
Use for basic information about safety information, getting
started, and use of the printer functions like loading,
printing, copying, scanning, and faxing.
Local Support: User Interface Control Panel Local Support: User Interface Control Panel
Local Support: Embedded Web Server (EWS) Local Support: Embedded Web Server (EWS)
The Support tab allows the Administrator to see and set the
Billing Impressions Mode using a PIN. For troubleshooting,
the Online Support tool connects the user to Xerox Online
Support. The user can upload information about the printer,
error codes, and faults.
Consumables
• Toner Cartridges
Replace Feed Rollers (Trays 1 and 2) Replace Feed Rollers (Trays 1 and 2)
The Feed Rollers pick the media from the tray and then
feed it into the paper path. Worn Feed Rollers can cause
paper jams and handling problems. The Feed Rollers are
the same for Trays 1ꟷ4 but the replacement procedures
are different. This procedure shows how to replace the
Feed Roll Kit in Trays 1 and 2.
Replace Feed Rollers (Trays 3 and 4) Replace Feed Rollers (Trays 3 and 4)
Replace the Ultra Fine Particle (UFP) Filter Replace the Ultra Fine Particle (UFP) Filter
Self-check Self-check
Read the instructions and answer each self-check question.
Question 1 Question 1
Question 2 Question 2
Release the clips and lift it by the rings at the ends of the
Fuser
Use the handles at each end and lift it out of the printer
Question 3 Question 3
Topics: Topics:
2 Self-check 2 Self-check
Interposer (Inserter)
Two-Sided Trimmer
SquareFold Trimmer
Production Ready (PR) Finisher Plus Production Ready (PR) Finisher Plus
Self-check Self-check
Read the instructions and answer each self-check question.
Question 1 Question 1
Question 2 Question 2
That is correct.
Question 1
What is the scan rate of the PrimeLink C9065/C9070
Scanner/DADF in the Duplex mode for scanning both sides
in single pass?
135
200
235
270
Question 2
When the automatic deskew is enabled, when is the skew
correction done during the Scanner/DADF scan operation
of the PrimeLink C9065/C9070?
Question 3
Which Calibration Chart is used when doing the SIQA
Image Transfer Adjustment?
Question 4
Paper jams commonly occur in which areas of the printer?
Select all that apply.
Trays and left side door
Question 5
Which of the following is required to connect a Production
Ready Finisher to the PrimeLink C9065/C9070 Color
Printer?
Interposer Module
Eureka
XStream
GSN
Question 7
The customer wants to print 4-color posters to promote a
business event. Which paper tray accommodates 13 x 26”
poster size paper?
Bypass Tray
Feeder Tray
HCF Tray
Question 8
Which of the following finishing components allows the
customer to add full color covers or inserts during post-
processing?
Question 9
Which SIQA process is used to correct mottled prints?
Alignment Adjustment
That’s right! You selected the correct response.
Question 10
Which process is automatically applied to correct the IOT
color registration when a fuser is replaced or the IBT Belt
speed is adjusted?
RegiCon
XStream
GSN
Question 11
One-color image defects are usually caused by which
components?
Select all that apply.
Drum Cartridges
Developers
Toner Cartridges
ROS Assemblies
Question 12
In the paper path, the Pre-registration Rollers feed the
paper into the Registration Roller, which is stopped and
causes the paper to buckle. What is the purpose of causing
the buckle?
To cause the leading edge of the media to align with the nip
of the Registration Roller and deskew the media.
Question 13
A customer calls and is looking for procedures to set up
network authentication on her PrimeLink C9070. Which of
the following resources list instructions for setting up the
authentication?
User Guide
Print Driver
Question 14
The customer complains that there is a white streak going
through every print that has cyan in the image. When he
prints a test print, there is a void in the cyan test strip.
Which of the following could be the possible cause?
Passing Score:
Result: