Home Editors Authors Resources & Links Contact: Companion Materials
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Home Editors Authors Resources & Links Contact: Companion Materials
Social Network
Social Support
Reviewing Social Support Systems
Social Support and Health
Identifying Social Support Strengths and Needs
Enhancing Social Support System
https://www.med.upenn.edu/hbhe4/part3-ch9-key-constructs-social-support.shtml
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Section User should be able to:
What's it all about? 3. Describe social networks using characteristics of the network as a whole and
(Key Constructs) characteristics of specific relationships.
Make it happen! 2. Describe how social networks and social support may differ in intervention and non-
(Examples) intervention studies.
Key Constructs
The goal of this section is to provide a foundation for understanding relationships between social
networks and social support and health. It is important to note that "social networks and social
support" is not a single unified theory. Instead, the social networks and social support model explains
ways in which social relationships that provide different types of social support influence (or may be
influenced by) health.
Social Support
Social support is one of the important functions of social relationships. Social support is always
intended by the sender to be helpful, thus distinguishing it from intentional negative interactions (such
as angry criticism, hassling, undermining). Social support is commonly categorized into four types of
behaviors.
1. Emotional
2. Instrumental
3. Informational
4. Appraisal
The ways in which types of social support differ may best be illustrated using an example.
Example: A 39-year-old graduate student and mother of 2 young children is feeling overwhelmed after
being diagnosed with breast cancer.
Expressions of
empathy, love, trust Close friends and family members provide hope and a
Emotional and caring listening ear
Tangible aid and Her husband decides to work from home 2 days per week to
Instrumental service baby-sit the children while she attends her chemotherapy
Information that is A close friend of 15 years reminds her of all of the qualities
useful for self- that equip her to "beat" breast cancer (to encourage an
Appraisal evaluation accurate assessment of her current situation)
Social Networks
In addition to identifying and classifying social support, it can be helpful to examine the sources of
support. The term social network refers to linkages between people that may or may not provide
social support and that may serve other functions (i.e. social comparison, companionship, social
influence).
We will use the same example to show how one could describe the whole social network that
provides different types of support to the 39-year-old graduate student diagnosed with breast cancer.
Another way to understand how social support is provided by the social network of our 39-year-old
breast cancer patient is to examine characteristics of specific relationships between other network
members and herself.
Extent to which resources and Her husband's willingness to assume her familial
support are both given and roles while she is in treatment/recovery just as
Reciprocity received she does when he is ill or working late
Extent to which social The close emotional bonds she shares with her
relationships offer emotional husband and mother are stronger than the
Intensity/Strength closeness emotional bond she shares with her co-workers
Conceptual Model
The social networks & social support conceptual model shows how supportive connections between
people (or other entities) influence physical, mental and social health. The model consists of 5
hypothesized relationships between social networks providing social support and health.
It is important to note that the concepts discussed in the previous two sections lie in the top box
labeled "Social Networks & Social Support." Therefore, the concepts discussed earlier are used to
describe the composition of a social network and type of support provided by that network, while the
model illustrates several ways a network may influence health.
Social Networks
Research questions or hypotheses that seek to explore how an entire social network influences health
can assess characteristics of the network's structure in many ways. This section provides examples of
instruments used to measure three commonly used characteristics that are discussed in the textbook.
Homogeneity
Density (Typically, size can be assessed using the same measure)
Geographic dispersion
Homogeneity can be measured using items that assess demographic characteristics such as age,
race/ethnicity, occupation, or marital status. Instruments may come from a wide range of sources
(questionnaires used by the census bureau or other agencies, research studies with similar aims,
generated by the researcher)
*Note: Utilizing existing instruments that have been previously tested is preferable because many
psychometric issues must be considered when creating items.
One way to measure Density is to use a Social Network List (SNL). There has been support for its
use in mental health research.
Hirsch (1980)
- Network size assessed by counting the number of significant others the focal individual lists
- Density is determined from focal individual's judgment of which of these significant others have
relationships with each other
For more information visit about GIS, a brief demo can be viewed at www.esri.com/what-is-gis
Researchers may also be interested in ways relationships within a social network influence health.
This section provides examples of ways two of the more commonly studied characteristics of network
relationships have been assessed.
Reciprocity
Emotional Closeness
Reciprocity can be measured several ways. Since reciprocity assesses the benefit from ties within a
network, it is closely related to social support and is often determined using social support
instruments.
One measure of reciprocity is total reciprocity. Total reciprocity describes whether, on average,
relationships within the network give as much support to the focal person as he or she provides to
other network members.
- Networks that are not approximately balanced can be described as "underbenefitting" (individual
gives more than receives), "overbenefitting" (individual receives more than gives).
- One disadvantage of this approach is the inability to recognize when a network that is reciprocal on
average contains many nonreciprocal relationships.
Two alternate approaches address the disadvantage of assessing total reciprocity by examining
relationship-specific reciprocity or support-specific reciprocity.
- Relationships-specific: Instead of using a summation of how much support is given and received,
assessing reciprocity within specific relationships can identify exactly where "underbenefitting"
or"overbenefitting" occurs.
- Support-specific: reciprocity provides more information than total reciprocity by determining the
extent to which different types of support may be able to offset one another. For example, provision of
a lot of emotional support may not balance the effects of lacking financial assistance.
Source: Tilburg, Sonderen, & Ormel, (1991). The measurement of reciprocity in ego-centered
networks of personal relationships: A comparison of various indices. Social Psychology Quarterly,
54(1), 54-66.
Emotional Closeness is typically measured by asking someone to rate their emotional relationship
with someone in the network. This can be done using a Likert scale.
For example:
"How would you describe your emotional relationship with your mother/father/closest friend/ main
partner at the time of your HIV diagnosis?"
Responses: 1 (very distant) to 4(very close)
Source: Zea, et al. (2004). Disclosure of HIV-Positive status to Latino gay men's social networks.
American Journal of Community Psychology, 33, 107-116.
Issues that should be considered when measuring features of social networks include:
1. How network ties will be defined. Will only socially recognized roles be included? Only those with
whom the focal individual has an emotional bond? Will it be based on the exchange of resources?
2. What is the unit of analysis? A focal individual? Other units, such as families, organizations?
Future direction:
Social networks investigations may benefit from examining other characteristics of social networks,
such as directionality, complexity and formality, which have received less attention.
Sources:
Cohen, S., Underwood, L.G. & Gottlieb, B. (2000). Social Support Measurement and Intervention.
Oxford University Press: NY.Marsden, P.V. (1990). Network data and measurement. Annual Review
in Sociology (16), 435-463.
Social Support
The purpose of some investigations is to explore how different types of social support that are
provided by network members impact health. There has been widespread interest in social support.
This section provides some examples of instruments used to measure different dimensions of social
support.
Emotional support
Instrumental support
Informational support
Important considerations include:
1. Assessing perceived support vs. received support
2. Deciding which dimensions should be assessed given the sources of support and health topic
under investigation (Such decisions can be made based on theory, findings from the research
literature, or knowledge of the health topic).
Selecting the most appropriate instrument for a particular population and research question can be
difficult. Answering the following questions during the design phase may make the selection process
easier:
Source: Cohen, S., Underwood, L.G. & Gottlieb, B. (2000). Social Support Measurement and
Intervention. Oxford University Press: NY.
Future Direction:
Explore the impact of different sources of support (i.e. healthcare provider vs. peers) not just
different types of support.
Identify determinants of perceived support. If perceived support is in fact related to positive
health outcomes, it may be beneficial to understand how the perception of support can be
improved.
Relationships may not be exclusively positive or negative. Future investigations may consider
the simultaneous measurement of both types of interactions from the same source.
Social Cognitive Theory (SCT) is an interpersonal level theory developed by Albert Bandura that
emphasizes the dynamic interaction between people (personal factors), their behavior, and their
environments.
This interaction is demonstrated by the construct called Reciprocal Determinism. As seen in the figure
below, personal factors, environmental factors, and behavior continuously interact through influencing
and being influenced by each other.
How to use Reciprocal Determinism: Consider multiple ways to change behavior; for example,
targeting both knowledge and attitudes, and also making a change in the environment.
Outcome Expectations
Definition: Beliefs about the likelihood and value of the consequences of behavioral choices.
Example: A study designed to determine the extent to which positive outcome expectations
and self-efficacy influence disclosure of HIV seropositivity to sexual partners examined these
outcome expectations:
o I believe that my partner(s) will not trust me if I tell him/her that I am HIV-positive.
o I fear being rejected by my sex partner(s) if I tell him/her that I am HIV positive.
For more information: Semple SJ, Patterson TL, Shaw WS, Pedlow CT, Grant I. Disclosure of HIV
seropositivity to sexual partners: an application of Social Cognitive Theory.Behavior Therapy 1999;
30, 223-237.
Self-Efficacy
Example: A study designed to determine the extent to which positive outcome expectations
and self-efficacy influenced disclosure of HIV seropositivity to sexual partners examined these
aspects of self-efficacy [1]:
o I can bring up the topic of my HIV-positive serostatus with any sexual partner.
For more information: Semple SJ, Patterson TL, Shaw WS, Pedlow CT, Grant I. Disclosure of HIV
seropositivity to sexual partners: An application of Social Cognitive Theory. Behavior Therapy 1999;
30, 223-237.
Collective Efficacy
o A close-knit community.
How to use it: Bring people together and mobilize them to action. Develop group activities that
allow individuals to get to know each other better and increase confidence to accomplish the
desired behavior change.
For more information: Cohen DA, Finch BK, Bower A, Sastry N. Collective efficacy and obesity: The
potential influence of social factors on health. Social Science & Medicine 2006; 62, 769-778.
Self-Regulation
Example: A study designed to explain "leisure time" physical exercise among high school
students measured self-regulation in five domains:
o goal-setting
o self-monitoring
o securing reinforcements
How to use it: Build in goal-setting activities throughout the intervention. Work with
participants to create realistic and measurable goals. Also allow time for reflection and
evaluation about success or failure in meeting goals.
For more information: Winters E, Petosa R, Charleton T. Using Social Cognitive Theory to explain
discretionary "Leisure-time" physical exercise among high school students. Journal of Adolescent
Health 2003; 32:436-442.
Facilitation/Behavioral Capability
How to use it: Provide both knowledge-based training and skill-based training to intervention
participants.
For more information: Langlois M, Petosa R, Hallam J. Why do effective smoking prevention
programs work? Student changes in social cognitive theory constructs. Journal of School Health
1999; 69(8), 326-331.
Observational Learning
How to use it: Provide credible role models who reflect the target population and perform the
desired behavior.
For more information: Winett RA, Anderson ES, Whiteley JA, Wojcik JR, Rovniak LS, Graves KD,
Galper DI, Winett SG. Church-based health behavior programs: Using Social Cognitive Theory to
formulate interventions for at-risk populations. Applied & Preventive Psychology 1999; 8:129-142.
Incentive Motivation
For more information: Kane RL, Johnson PE, Town RJ, Butler M. A Structured Review of the Effect of
Economic Incentives on Consumers'Preventive Behavior. American Journal of Preventive Medicine
2004; 27:4, 327-352.
Moral Disengagement
Definition: Ways of thinking about harmful behaviors and the people who are harmed that
make infliction of suffering acceptable by disengaging self-regulatory moral standards.
For more information: Bandura, A. (1990). Mechanisms of moral disengagement. In W. Reich (Ed.),
Origins of terrorism: Psychologies, ideologies, theologies, states of mind (pp. 161-191). Cambridge:
Cambridge University Press.
References:
Glanz, K., Rimer, B. K., & Viswanath, K. (2008). Health behavior and health
education: Theory, research, and practice. San Francisco, CA: Jossey-Bass.
https://www.med.upenn.edu/hbhe4/part3-ch9-key-constructs-social-support.shtml
Wang, H.-H., Wu, S.-Z., & Liu, Y.-Y. (2003). Association Between Social Support
and Health Outcomes: A Meta-analysis. The Kaohsiung Journal of Medical
Sciences, 19(7), 345–350.doi:10.1016/s1607-551x(09)70436-x