Hyundai Service Report

Seminar Report On
HYUNDAI SERVICE
Submitted in partial fulfillment of the requirement for the
completion of INTERNSHIP at TALWAR HYUNDAI
Submitted to:
Dr. D. SRINIVAS RAO SIR
Submitted by:
SALMAN KHAN (1604-16-736-110)

Bachelor of Engineering in MECHANICAL ENGINEERING
MUFFAKHAM JAH COLLEGE OF ENGINEEERING AND TECHNOLOGY

TABLE OF CONTENTS
- Certificate
- Introduction
- Working in a workshop
- Workshop's features
- Departments in workshop
- Services
INTRODUCTION
Hyundai Motor India Ltd is a wholly owned subsidiary of
the Hyundai Motor Company headquartered in South
Korea. It is the second largest automobile manufacturer
with 16.2% market share as of February 2019 and US$5.5
billion turn-over in India.
Hyundai Motor India Limited was formed on 6 May 1996
by the Hyundai Motor Company of South Korea. When
Hyundai Motor Company entered the Indian Automobile
Market in 1996 the Hyundai brand was almost unknown
throughout India. During the entry of Hyundai in 1996,
there were only five major automobile manufacturers in
India, i.e. Maruti, Hindustan, Premier, Tata and
Mahindra. Daewoo had entered the Indian automobile
market with Cielo just three years back while Ford, Opel
and Honda had entered less than a year back.
WORKING IN A WORKSHOP
 When a car enters the workshop, first they made a
repair order & customer tells the problem what he is
facing with the car.
 Then the service adviser inspect the car and told to
technician what he find the faults at first stage.
 Then the technician fully examine the whole car &
then he noted down his owns descriptions in the job
card.
 And if he detects any problem which might reduce
the car efficiency he will notify to the service advisor
and service advisor calls to the customer and telling
him about the defects, if the customer is ready to
repair then mechanic repair the problem so the car
run effortlessly.
 After all the repairs are done properly then the head
technician again inspects the car and goes for a trial.
 If the technician approves the car then the car is
handed over to the customer.
Workshop’s Features
 Equipped with hi tech lift machine for lifting the car
to repair top & bottom parts.
 They have a very large floor area for working inside
the workshop.
 Time to time sweepers clean the workshop to
maintain the good working environment.
 All the major & minor faults would be find by
manually or through software (G-scan).
 Final inspection can be done by the experts team.
DEPARTMENTS IN WORKSHOP
There are the four departments in workshop as

follows:
1. Body shop:
 In the body shop those cars having some damage on
its body are to be repaired.
 Dents, breaking of body parts, etc. are some
common problems which comes in to the body shop.
 The have also denting shop consist in the body shop.
2- Paint Shop:
 Paint shop is the kind of parlor for cars, the aesthetic
look of the cars are prepared here in this paint shop.
 Priming, painting, etc. are some processes perform
in this shop.
3- Service Shop:
In this shop all the servicing of vehicle is carried out.
Ex: Changing of parts , repairing , balancing .
In this shop four types of services are to be done they are
as follows:
1. Free services
2. Paid services
3. Running repair services
4. Quick Services
SOME OF THE SERVICES ARE DESCRIBED BELOW:

AIR FILTER:
- A particulate air filter is a device composed of fibrous materials
which removes solid particulates such as dust, pollen, mold, and
bacteria from the air.
- Air filters are used in applications where air quality is important,
notably in building ventilation systems and in engines.
BRAKE:
- A brake is a mechanical device which inhibits motion, slowing or
stopping a moving object or preventing its motion.
- Generally the brake pads in the disc brake are damaged due to its
rubbing with the disc, it is common problem comes in the
workshop.
- Also some dust particle are accumulated on brake pads that cause
malfunctioning in the braking system.
CLUTCH:
- A clutch is a mechanical device that engages and disengages the
power transmission, especially from driving shaft to driven shaft.
- Clutches are used whenever the transmission of power or motion
must be controlled either in amount or over time.
- The vast majority of clutches ultimately rely on frictional forces
for their operation.
ENGINE OIL:
- Motor oil, engine oil, or engine lubricant is any of various well
developed lubricants that are used for lubrication of internal
combustion engines.
4-WASHING SHOP:
- In washing the final cleaning is done with water and car washing
shampoo.
- An automatic machine first washes the car then the whole washes
are done by washers (manpower).
- Sometimes it is done first then after service accordingly
customer’s requirement.
- Now after done these process the cars looks becomes a new car
with removing its all impurities.
- Then the car is polished and made neat and clean
TYPES OF SERVICES
1-FREE SERVICE:
In free services the labour charge is not taken . Only the charge of
parts replaced is taken . The free services are available when we
purchase a new vehicle.
DURATION:
1st Service: 2 months OR 1500 to 1800 kms *
2nd Service: 1 year or 8000 to10,000 kms
3rd Service : 2 years or 18000 to 20000 Kms
2-PAID SERVICE:
In paid services every single charge is taken for the repair

including the labour charges.
DURATION:
6 months or 10,000 kms * ( Before 30th April 2012 Date of

Delivery vehicle )
1 year or 10,000 kms * ( After 1stth April 2012 Date of Delivery
vehicle)
PROCEDURE OF SERVICES:
1-FIRST FREE SERVICE: In first free service only cleaning of air
filter and oil filter is done. In this service no oil change is done.
And if required brake oil topup and engine oil topup and coolant
topup is done.
2- SECOND FREE SERVICE: In second free service change of air
filter and change of ac filter is done. There is changing of oil as
well as oil filter is carried out. Here brakes are also serviced
3- THIRD FREE SERVICE : In third free service change of air
filter and change of ac filter is done. There is changing of oil as
well as oil filter is carried out. Here brakes are also serviced
PAID SERVICES:
Paid services are done for every 10000 kilometers. In this type of
service the complaints from the customer are solved and change
of some parts also occur.
FINAL INSPECTION
- In final inspection, the last inspection is done so, that
there should not be any single problem left in the car
before handle to the customer.
- This work station is just for the zero error service.
- This increases the customer satisfaction and hence
increases the standard of the workshop as well as
the service which is providing.
- Finally the vehicle is handed over to the customer .
- This ends the service of a vehicle in Hyundai.
CONCLUSION
In review this internship has been an excellent and
rewarding experience. I have been able to meet and
network with so many people that I am sure will be able
to help me with opportunities in the future.
One main thing that I have learned through this
internship is time management skills as well as self-
motivation. When I first started I did not think that I was
going to be able to make myself sit in an office for eight
hours a day, five days a week. Once I realized what I had
to do I organized my day and work so that I was not
overlapping or wasting my hours. I learned that I needed
to b organized and have questions ready for when it was
the correct time to get feedback. From this internship
and time management I had to learn how to motivate
myself through being in the office for so many hours. I
came up with various proposals and ideas that the
company is still looking into using.

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Seminar Report On

completion of INTERNSHIP at TALWAR HYUNDAI

Dr. D. SRINIVAS RAO SIR

SALMAN KHAN (1604-16-736-110)

MUFFAKHAM JAH COLLEGE OF ENGINEEERING AND TECHNOLOGY

There are the four departments in workshop as

SOME OF THE SERVICES ARE DESCRIBED BELOW:

In paid services every single charge is taken for the repair

6 months or 10,000 kms * ( Before 30th April 2012 Date of

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