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How To Add To Advanced Search Using Application Designer

The document describes how to modify the Advanced Search dialog in ServiceNow to add a new search field using Application Designer. It involves adding a new textbox control to represent the new "Created By" field, configuring its properties to point to the CREATEDBY attribute and PERSON lookup, and adding a table domain to the attribute so the lookup knows to search Person records. This allows end users to search for incidents by the person who created them.

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Denisse Leyva
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© © All Rights Reserved
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Download as PDF, TXT or read online on Scribd
727 views

How To Add To Advanced Search Using Application Designer

The document describes how to modify the Advanced Search dialog in ServiceNow to add a new search field using Application Designer. It involves adding a new textbox control to represent the new "Created By" field, configuring its properties to point to the CREATEDBY attribute and PERSON lookup, and adding a table domain to the attribute so the lookup knows to search Person records. This allows end users to search for incidents by the person who created them.

Uploaded by

Denisse Leyva
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Modifying the Advanced Search dialog using Application Designer.

Each application can be searched based on the fields available in the List Tab of the
application. Every power application also has an Advanced Search or “More Search Fields”
dialog that allows end users to search based on additional fields. However what if your end
users need to search on a field that is not currently available in the Advanced Search dialog?
For example your end users would like to find Incidents that they created. Go to the Database
Configuration application and select the INCIDENT object and the Attributes tab. If you search
through the available attributes you can see that the CREATEDBY attribute captures this
information.

We will demonstrate how to add this attribute to the Advanced Search dialog using the
Application Designer. Application Designer has a drag-and-drop interface that allows system
administrators to modify the user interface of an application.

Add the Control


Launch the Application Designer and select the Incidents application. The More Search
Fields dialog is available for editing by clicking the “Edit Dialogs” button in the toolbar and
then clicking the “searchmore” entry.
The easiest way to add the new field is to find another Person-related search field and simply
copy and paste it into the dialog. You can also drag and drop a new Textbox control into the
dialog to represent the new field and then manually set all the control properties, but this post
will assume that you cloned the Owner field.

Configure Control Properties


Select the new control and right-click on it an select Properties. In the Control Properties
dialog, set the Attribute field to be CREATEDBY. If you've done this correctly, the Default
Label field should be updated to say “Created By” from the MBO Attribute meta data.
Notice that the Input Mode is set to “Query” automatically, this is required for fields in the
Advanced Search dialog.
Setting the Menu Type to “NORMAL” will provide this detail menu next to the Created By field
that provides both the Select Value link and the Go To application option.

If you leave the Menu Type blank, only the Select Value option would be provided to your end
users.

Notice that the Lookup was set to “PERSON”.


This Lookup field points to an unique id of a lookup dialog in the Lookups System XML. The
lookup id you specify determines which dialog will show to the end user when they click the
“Select Value” Magnifying glass next to the field.

Here is the PERSON lookup dialog:


If you're interested in using another lookup, or adding a new field to this existing lookup, you
can view the Lookup xml by using the Select Action->Export System XML option in
Application Designer. For this exercise, we will reuse this existing PERSON lookup dialog.

The Go To Applications field contains the ID of the application to launch to.


Setting the “Go To Applications” field to “PERSON” will allow the end user to launch to the
Person application to select a person using the link below.

Configure the MBO Attribute


One last step is required by the “Select Value” lookup dialog. The lookup dialog needs to
understand which MBO to display. The dialog examines the attribute and uses either the
Java field class or a table domain to make this determination. The CREATEDBY attribute of
the INCIDENT object has neither a Java field class, nor a table domain associated with it so
the Lookup dialog will throw invalid bindings if you click the Select Value button.
Go to the Database Configuration application for the Incident object, and look at the
CREATEDBY attribute. Notice that there's no Class or Domain set on this attribute. We'll
need to add a table domain to indicate that we will be searching Person MBOs to populate
this field. Go to the Domain field, and select Go To Domains.

In the domains application, create a new Table Domain


Select this new Table domain and click the Return With Value button.
Save the updates to the CREATEDBY attribute, and from the List Tab of the Database
Configuration, run the “Apply Configuration Changes” action.

Test the new Search Field


Once this finishes, you can launch the Incident application and click the Advanced Search
button. The newly added “Created By” field allows us to type the person name, select the
person from a lookup or go to the person application to select a person. After we fill in a
person name, clicking the find button will filter the Incidents application so that only Incidents
created by that person will show up.

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