Xirrus Easypass Access Services: Solution Brief
Xirrus Easypass Access Services: Solution Brief
Xirrus Easypass Access Services: Solution Brief
On one hand, performing job functions from personal devices has become easier with business applications moving
to the cloud. In fact, business executives consider connectivity a competitive advantage and critical to the success
of an operation because access has proven to increase revenues by improving employee productivity and customer
satisfaction.
But as users carry multiple computing devices, wearable devices, and IoT sensors (soon expected to exceed 25 billion1),
IT executives are challenged with providing secure connectivity for an increasing number of devices while protecting
corporate assets and intellectual property.
91% PUBLIC
OF USERS THINK THAT BUT
STILL
USE IT
Drawbacks of Existing Solutions
There are a number of solutions available to enable guest/employee/student access and onboarding of personal devices.
These solutions are typically offered as hardware appliances hosted in the core of the network or integrated within a Wi-Fi
controller. There are also solutions that provide complete network access control across wired and wireless access layers.
All these solutions suffer serious drawbacks, namely:
■■ Current solutions are expensive and require dedicated hardware and software, which creates additional operational
overhead for IT staff.
■■ Existing solutions are complex to administer and require deep technical knowledge of not just the access services but
also the configuration of holistic infrastructure.
■■ Solutions in the market today are predominantly based on captive portals, which are cumbersome to manage and
administer. Most IoT sensors are rather unsophisticated low cost devices that do not support web browsers and cannot
use captive portals.
■■ Independent access solutions are often not integrated with IT infrastructure, requiring users to repeatedly provide user
credentials to get on the Wi-Fi network as well as to access different applications.
■■ VPN based solutions are organization-specific, requiring VPN clients be installed on every mobile device and a gateway
infrastructure within the organization to provide secure connectivity. It requires significant operational support to
sustain both VPN infrastructure and VPN clients because of the myriad of mobile platforms and mobile operating
systems.
■■ BYOD users complain that Wi-Fi access solutions are too complex for non-technical persons to maneuver through
application downloads, agent installation, and configuration of certificates. It’s not uncommon that solutions require
10-15 steps to achieve access. As a result, users often circumvent security by connecting to simpler open guest
networks, thereby putting employers at risk.
1
Gartner Press Release: http://www.gartner.com/newsroom/id/2905717
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Xirrus EasyPass Access Services
Impact on Businesses
Exposure from bypassing security
To ensure protection against corporate espionage or hacking, employee communications transmitted from personal
devices must be encrypted and validated as an authorized user. The more complex the solution, the more likely it is that
users bypass security constraints laid down by IT or avoid connecting altogether, which reduces productivity.
Increased IT workload
IT must support access and resolve issues related to personal devices and IoT sensors. Unlike company issued devices,
which typically have standardized platforms, operating systems and applications, personal devices present varied
hardware platforms and operating systems. Having IT create and manage the accounts and access rights to enable these
devices can add significant operational workload to network administrators.
Loss of productivity
Access solutions have to be easy even for non-technical users. Many devices and sensors do not have a wired connectivity
option making wireless access the only means of network connectivity. Therefore, Wi-Fi solutions must be robust and
simple so businesses don’t suffer productivity loss from employees who are unable to connect and access business
critical information.
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Xirrus EasyPass Access Services
Simplicity of Administration
EasyPass does not require any changes to the local network infrastructure so IT staff can deploy services quickly and
easily. With a few clicks, guest and BYOD access can be enabled across the entire network.
Ease of Access
Simplified for even non-technical users, access to the network takes just a few clicks, and user experience can be highly
customized with a consistent experience across any device and any operating system.
Simple Integration
EasyPass can be integrated with existing user databases and application systems such as Microsoft Office 365 (Azure),
Google Apps for work and Google Apps for Education, as well as point of sale, property management systems, student
directory services and ticketing systems.
24x7 Protection
Easily implement enterprise grade security for BYOD users while allowing users to onboard their own devices. Safeguard
communications by creating protected personal Wi-Fi networks from public Wi-Fi.
Data Analytics
Information about guests can be exported into analytics systems to develop deeper visitor insights helpful to marketing
and operations departments.
EasyPass Modules
EasyPass Access Service includes:
■■ EasyPass Microsoft Azure/Google Login – Single Sign-On with Microsoft or Google credentials to access Wi-Fi and and
Microsoft Office 365 and Google Applications
■■ EasyPass Onboarding – self onboarding of BYOD devices without the use of captive portals
■■ EasyPass Self-Registration/Guest Ambassador – self registering or non-IT administered guest access
■■ EasyPass Voucher – voucher-based guest access with time control and restriction on number of guest devices
■■ EasyPass One-Click – Simple guest access with single click to accept usage terms and gain access
■■ EasyPass Personal – user-created secure personal Wi-Fi networks
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Secure Communication
Users are blocked from network access via Wi-Fi until authenticated against the Microsoft Azure or Google systems. By
enabling encryption on the SSID with federated access, administrators can ensure protected data communication. A two
factor authentication can also be enabled to provide a secondary level of use validation.
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Xirrus EasyPass Access Services
EasyPass Onboarding
More and more employees are bringing their own devices to the workplace to perform work functions. This, however,
poses serious operational and security challenges for IT as this myriad of mobile devices utilizes a diverse set of operating
systems. EasyPass Onboarding validates users and their devices before allowing restricted access to the network.
Validating a device and encrypting the communication between the device and the wireless access point requires a key.
EasyPass Onboarding provides the security-equivalence of 802.1x while providing the simplicity of pre-shared keys, giving
you the best of both worlds.
Pre-shared keys are simple to implement, but the drawback is that every user uses the same key. Implementing 802.1x
automated key generation is safer but more complex for users to set up 802.1x on their personal devices, requiring
support calls to IT. Most IoT devices do not support browsers and captive portal based onboarding is not an option. These
devices need a solution that does not rely on captive portals and browsers to connect to the network yet provide the
necessary protection for data communication.
Network administrators can also limit the number of devices per user with the use of UPSK and provide users the ability
to manage their allocated number of devices without involving IT. Additionally, UPSK based onboarding eliminates captive
portals and does not require a web browser, thereby enabling secure onboarding of headless IoT devices.
User PSK
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UPSKs can be manually created or automatically generated in bulk by importing user information such as student ID,
employee ID or a unique identifier via CSV format. These UPSKs can also be exported in a CSV file and integrated with
other systems such as the employee HR system.
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Xirrus EasyPass Access Services
Customizable Portal
EasyPass guest modules provide simple, customizable way to set up, administer and manage guest access. Users are
presented with a portal page in their web browser from where they can choose how to access the network. Businesses
can customize the portal to engage guests with rich, visually engaging branded experiences in localized languages.
Self-Registration
EasyPass Self-Registration provides IT organizations with finer controls to manage how long guest accounts remain
valid before having to re-login to the network. Guests can self-register by entering their contact information or use social
media credentials to get online, all without IT having to create individual guest accounts. Mobile number collection is also
supported. Registration can also be integrated with sponsor workflow, allowing guest access to the network only after a
sponsor within the company has approved the guest account request.
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Guest Ambassadors
Guest accounts can be managed by non-IT staff who can create, delete or extend the validity of guest accounts without
needing skills to configure the portal itself. This allows IT managers to streamline the account creation process without
wasting time on administrative tasks.
Visitor Analytics
EasyPass can export demographic information when guests connect using social media credentials to gain insights about
guests connecting to the network, such as their gender and age. Demographic information, along with contact data, can
be exported from EasyPass to integrate into other analytics and visitor engagement engines.
EasyPass Voucher
EasyPass Voucher allows network administrators to create unique guest keys in bulk for retailers, hotels, conventions, and
enterprises providing temporary visitor Wi-Fi access.
Code
Voucher Create
Access Code Store Vouchers
Administrators can select the number of guests who need keys and create a list of unique keys with the press of a
button. These unique keys can be exported into a CSV file to integrate with other systems such as point of sale, property
management, ticketing, or registration systems to name a few.
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EasyPass Personal
EasyPass Personal enables users to dynamically create their own secure personal Wi-Fi over a public network. These
personal networks can be created with the highest level of security and encryption, blocking hackers and other users of
the public network from snooping on the communication. EasyPass Personal simplifies multi-device Wi-Fi connectivity by
adapting to devices and does not require any configuration or changes on the mobile devices themselves. The dynamically
created Wi-Fi can be active for different durations; for example, a student created personal network in a residence hall
can be active for 9 months for the duration of the school year. Similarly, a business traveler created personal network in a
hotel room can be active for the duration of the business stay. In the case of a patron in a café, the personal network can
be active for a few hours while the patron enjoys a cup of coffee.
Create Network
Users connecting over public Wi-Fi in places such as hotels, dormitories, stadiums, coffee shops and conferences are
exposed to security threats as the communication is unprotected and other users of the same public network can see the
transmission. The ability to create a secure personal network from public Wi-Fi eliminates that risk.
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Xirrus EasyPass Access Services
Complete Control
IT staff has complete control over how long user created networks may exist before expiring. Plus, they can allow users
to re-enable an expired personal network without IT involvement. Businesses can promote user brand interaction by
customizing the portal for personal Wi-Fi creation, and information obtained from user created personal networks can be
exported into a CSV file for audit trails and tracking.
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Conclusion
Xirrus EasyPass provides a simple suite of access solutions to administer, SSO access for employees and students, secure
onboarding of headless IoT, and different types of guest access. The solution provides complete visibility to network
administrators with detailed information about users and devices accessing the network, and offers multiple levels of
controls to manage without additional operational overhead.
Employee/Students Guests
Ambassador
Registration
Onboarding
One-Click
Microsoft
Personal
Voucher
Functionality Description
Access
Google
Guest
Azure
Self-
Single Sign On Access Wi-Fi and applications with same
credentials 4 4
Two Factor Secondary level authentication to validate
Authentication authorized user
4 4
Social Integration Login with Facebook, Google+ and pull user profile 4
Self-Provisioned Users can register unassisted to gain access 4 4 4
Non IT Receptionist or Guest Ambassador created guest
Provisioned access
4 4
Captive Portal Customizable web splash page and T’s & C’s opt. 4 4 4 4 4
Access Policies Security policies centrally defined, globally
enforced
4 4 4 4 4 4 4 4
Bulk Creation Create users from imported lists, export user lists 4 4
802.1x Support Optional authentication to enterprise user directory opt.
Headless Devices Connect devices with no browser interface 4 4
Device Limits Control maximum number of devices per user 4 4
Dynamic Wi-Fi Wi-Fi networks created/deleted on demand 4
Network Isolation Create Wi-Fi networks isolated from other users 4
EasyPass is a fully hosted service included with Xirrus Management System-Cloud and available as an add-on to the on-
premise Xirrus Management System-Enterprise platform.
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