Instructions for Installation and Use

Top Loading
Washing machine

Model WT 400
Instructions for use
WASHING MACHINE

GB
Contents
GB
Installation, 3-4-5
English Unpacking and levelling, 3
Electric and water connections, 3-4
The first wash cycle, 5
Technical details, 5

Washing machine description, 6-7

Control panel, 6
How to open and shut the drum, 7
Leds, 7

Starting and Programmes, 8

Briefly: how to start a programme, 8
Programme table, 8

WT 400 Personalisations, 9
Setting the temperature, 9
Setting the spin cycle, 9
Functions, 9

Detergents and laundry, 10

Detergent dispenser, 10
Bleach cycle, 10
Preparing your laundry, 10
Special items, 10

Precautions and advice, 11

General safety, 11
Disposal, 11
Saving energy and respecting the environment, 10

Care and maintenance, 12

Cutting off the water or electricity supply, 12
Cleaning your appliance, 12
Caring for your appliance door and drum, 12
Cleaning the pump, 12
Checking the water inlet hose, 12
Cleaning the detergent dispenser, 12

Troubleshooting, 13

Service, 14-16

2 2
 Installation

! Keep this instruction manual in a safe place for Levelling your appliance correctly will provide it with GB
future reference. Should the appliance be sold, stability and avoid any vibrations, noise and shifting
transferred or moved, make sure the instruction during operation. If it is placed on a fitted or loose

Installation
manual accompanies the washing machine to carpet, adjust the feet in such a way as to allow
enough room for ventilation beneath the washing
inform the new owner as to its operation and machine.
features.
 Keep this instruction manual in a safe place for
! Read these instructions carefully: they contain future reference. Should the appliance be sold,
vital information on installation, use and safety. transferred or moved, make sure the instruction
manual accompanies the washing machine to inform

Description
the new owner as to its operation and features.
Unpacking and levelling
 Read these instructions carefully: they contain
Unpacking vital information on installation, use and safety.

1. Unpack the washing

machine. Electric and water connections

Programmes
2. Check whether the
Connecting the water inlet hose
washing machine has
been damaged during 1. Connect the supply
transport. If this is pipe to the water mains
the case, do not using a gas 3/4
attachment, fitting the
install it and contact

Detergents
rubber gaskets and the
your retailer. filters supplied with the
3. Remove the four appliance and ensuring
that they are firmly
protective screws
tightened to the taps.
and the rubber
washer with the The water supply pipe
respective spacer, marked WHITE must be

Precautions
situated on the rear connected to the cold
water tap; the pipe marked RED must be connec-
of the appliance (see figure).
ted to the hot water tap.
4. Seal the gaps using the plastic plugs provided. Before making the connections, allow the water to
run freely until it is perfectly clear.
5. Keep all the parts: you will need them again if
the washing machine needs to be moved to 2. Connect the other angled end of the water inlet
another location. hoses to the washing machine, screwing them onto
the appliance's cold and hot water inlets, situated on
Warning: should the screws be re-used, make sure the top right-hand side and in the low part of the
you fasten the shorter ones at the top. rear of the appliance (see figure aside). Care

! Packaging materials are not children's toys. Cold Water Adaptor.

If you have no hot water
Levelling supply or your water
pressure is low... you can
1. Install the washing use a Y cold fill adaptor
Troubleshooting

machine on a flat (see above figure).

sturdy floor, without Warning. Do not
connect appliance to a
resting it up against single outlet
walls, furniture instantaneous water
cabinets or other. heater.
2. If the floor is not
perfectly level, com- 3. Make sure there are
no kinks or bends in the
pensate for any
hose.
Service

unevenness by
tightening or loosening  The water pressure at the tap must be within the
values indicated in the Technical details table (on
the adjustable front feet (see figure); the angle of
the next page).
inclination, measured according to the worktop,
must not exceed 2°.  If the water inlet hose is not long enough, contact
a specialist store or an authorised serviceman.

3
3
Installation

WA R N I N G . GB
Connecting the drain THIS APPLIANCE MUST BE EARTHED.
hose
THE FOLLOWING OPERATIONS SHOULD BE
CARRIED OUT BY A QUALIFIED ELECTRICIAN.
Connect the drain
hose, without bending
Replacing the fuse:
65 - 100 cm it, to a draining duct or
When replacing a faulty fuse, a 13 amp ASTA
a wall drain situated
approved fuse to BS 1362 should always be used,
between 65 and 100 cm
and the fuse cover re-fitted. If the fuse cover is
from the floor;
lost, the plug must not be used until a replacement
is obtained.
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of
the correct colour as indicated by the coloured
marking or the colour that is embossed in words on
the base of the plug. Replacements can be obtained
alternatively, place it
directly from your nearest Service Depot.
over the edge of a
basin, sink or tub,
Removing the plug:
fastening the duct
If your appliance has a non-rewireable moulded plug
supplied to the tap
and you should wish to re-route the mains cable
(see figure). The free
through partitions, units etc., please ensure that
end of the hose should not be underwater.
either:
the plug is replaced by a fused 13 ampere re-
wearable plug bearing the BSI mark of approval.
 We advise against the use of hose extensions; in
or:
case of absolute need, the extension must have
the mains cable is wired directly into a 13 amp
the same diameter as the original hose and must
cable outlet, controlled by a switch, (in compliance
not exceed 150 cm in length.
with BS 5733) which is accessible without moving
the appliance.
Electric connection
Disposing of the plug:
Before plugging the appliance into the mains Ensure that before disposing of the plug itself, you
socket, make sure that: make the pins unusable so that it cannot be
accidentally inserted into a socket.
• the socket is earthed and in compliance with
the applicable law; Instructions for connecting cable to an alternative plug:
Important: the wires in the mains lead are coloured
• the socket is able to sustain the appliance's in accordance with the following code:
maximum power load indicated in the Technical
details table (see page 5); Green & Yellow Earth
Blue Neutral
• the supply voltage is included within the values Brown Live
indicated on the Technical details table
(see page 5); As the colours of the wires in the lead may not
correspond with the coloured markings identifyng
• the socket is compatible with the washing the terminals in your plug, proceed as follows:
machine's plug. If this is not the case, replace -Connect Green & Yellow wire to terminal marked E
the socket or the plug. or or coloured Green or Green & Yellow.
-Connect Brown wire to terminal marked L or
Your appliance is now supplied with a 13 amp fused coloured Red.
plug it can be plugged into a 13 amp socket for -Connect Blue wire to terminal marked N or
immediate use. Before using the appliance please coloured Black.
read the instructions below.

4 4
If a 13 amp plug (BS 1363) is used it must be fitted The first wash cycle GB
with a 13 amp fuse, either in the plug or adaptor or
at the distribution board. Once the appliance has been installed, and before

Installation
If you are in any doubt the electrical supply to your you use it for the first time, run a wash cycle with
machine, consult a qualified electrician before use. detergent and no laundry, setting the 90°C
How to connect an alternative plug: programme without a pre-wash cycle.
The wires in this mains lead are coloured in
accordance with the following code:

Description
BLUE NEUTRAL (N)
BROWN LIVE (L)
GREEN & YELLOW EARTH (E)

Disposing of the appliance:

When disposing of the appliance please remove
the plug by cutting the mains cable as close as

Programmes
possible to the plug body and dispose of it as
described above.

GREEN &

Technical details
YELLOW

Detergents
13 ampere fuse
BROWN

BLUE CROSS-BAR Model WT 400

CORD GRIP

40 cm wide
Dimensions 85 cm high
60 cm deep

Precautions
Capacity from 1 to 5 kg

Electric voltage 230/240 Volts 50 Hz

 The washing machine should not be installed in an connections maximum absorbed power 2050 W
outdoor environment, not even when the area is
sheltered, because it may be very dangerous to maximum pressure 1 MPa (10 bar)
Water
minimum pressure 0.05 MPa (0.5 bar)
leave it exposed to rain and thunderstorms. connections
drum capacity 42 litres

 When the washing machine is installed, the mains Spin speed up to 1000 rpm
socket must be within easy reach. Care
Control
 Do not use extensions or multiple sockets. programmes programme 3; temperature 60°C;
according to run with a load of 5 kg.
IEC456 directive
 The power supply cable must never be bent or
dangerously compressed. This appliance is compliant with the
Troubleshooting

following European Community

Directives:
 The power supply cable must only be replaced by
- 73/23/CEE of 19/02/73 (Low
an authorised serviceman.
Voltage) and subsequent amendments
- 89/336/CEE of 03/05/89
Warning! The company denies all liability if and (Electromagnetic Compatibility) and
when these norms are not respected. subsequent amendments
Service

5
5
 Washing machine description

Control panel
GB

VARIABLE VARIABLE
SPIN SPEED TEMPERATURE
Knob Knob

ON/OFF
button
DOOR LOCKED
LED

LEDs START/RESET
button
FUNCTION WASH
buttons PROGRAMME
Knob

Detergent dispenser: to add detergent and ON/OFF button: to turn the washing machine on
fabric softener (see page 10). and off.

LEDS: to find out which wash cycle phase is under way. START/RESET button: to start the programmes
If the Time Delay function has been set, the time or cancel any incorrect settings.
left until the programme starts will be indicated
(see page 7). DOOR LOCKED Led: to find out whether the
washing machine is on and if the appliance door
FUNCTION buttons: to select the functions can be opened (see page 6).
available. The button corresponding to the
function selected will remain on. WASH PROGRAMME knob: to select the wash
programmes (see page 8). The retractable control
VARIABLE SPIN SPEED knob: to set the spin speed knob: press the centre of the knob for it to pop
or exclude the spin cycle completely (see page 9). out. The knob stays still during the cycle.

VARIABLE TEMPERATURE knob: to set the tem-

perature or the cold wash cycle (see page 9).

LID DOOR LOCKED led:

If this LED is on, the appliance lid door is locked to prevent it from being opened accidentally; to avoid any
damages, wait for the LED to flash before you open the appliance door.

 The rapid flashing of the LID DOOR LOCKED Led together with the flashing of at least one other LED
indicates there is an abnormality. Call for Technical Assistance.

6
Leds Cycle phase under way:
During the wash cycle, the LEDs gradually illumi- GB
The LEDS provide important information.
nate on to indicate the cycle phase under way:
This is what they can tell you:

Installation
Delay set: Prewash
If the Time Delay start function has been enabled
(see page. 9), once you have started the Wash
programme, the LED corresponding to the delay
set will begin to flash: Rinse
Prewash 2hr
Spin

Description
Wash 4hr

Rinse 6hr Note: during draining, the LED corresponding to

the Spin cycle phase will be turned on.
Spin 9hr

Function buttons
As time passes, the remaining delay will be The FUNCTION BUTTONS also act like LEDS.

Programmes
displayed, and the corresponding LED will flash: When a function is selected, the corresponding
button is illuminated.
Prewash 2hr If the function selected is incompatible with the
Wash 4hr programme set, the button will flash and the
function will not be enabled.
Rinse 6hr If you set a function that is incompatible with
another function you selected previously, only the
Spin 9hr

Detergents
last one selected will be enabled.
Once the set delay is complete, the flashing LED
will turn off and the programme set will start.

How to open and to close the drum

Precautions
A) Opening (Fig. 1).
Lift the external lid and open it completely.
B) Then open the drum using both hands as
shown in Fig. 2:
- press the button indicated by the arrow in Fig. 2
lightly downwards, with one hand firmly resting on
the doors to prevent them from suddenly opening
Care

and hurting your fingers;

- therefore follow the appliance doors along as these
unhook and open easily.
Fig. 1 Fig. 2
C) Loading the washing machine. (Fig. 3).
Troubleshooting

D) Shutting (Fig. 4).

- close the drum fully by first shutting the front

door followed by the rear one;
- then ensure the hooks on the front door are
perfectly housed within the seat of the rear door;
- after the hooks have clicked into position, press
both doors lightly downwards to make sure they
Service

do not come loose;

- finally shut the external lid.
Fig. 3 Fig. 4

7
 Starting and Programmes

Briefly: starting a programme 4. Set the wash temperature (see page 9).
GB 5. Set the spin speed (see page 9).
1. Switch the washing machine on by pressing 6. Start he programme by pressing the START/RESET
button . All the LEDS will light up for a few button. To cancel it, keep the START/RESET button
seconds and the ON-OFF LID DOOR LOCKED Led pressed for at least 2 seconds.
will begin to flash. 7. When the programme is finished, the ON-OFF
2. Load your laundry into the washing machine, add LID DOOR LOCKED Led will flash to indicate that
the detergent and any fabric softener (see page 10) the appliance door can be opened. Take out your
and shut the appliance door. laundry and leave the appliance door ajar to
3. Set the WASH PROGRAMME knob to the allow the drum to dry thoroughly. Turn the
programme required. washing machine off by pressing button .
Programme table
Detergent Cycle
Program- Wash Fabric
Type of fabric and degree of soil length Description of wash cycle
mes temperat. Pre- softener
Wash (minutes)
wash
Cottons
Prewash-Extremely soiled A 90°C 140
Prewash, wash cycle, rinse cycles,
whites (sheets, tablecloths, etc.) • • • intermediate and final spin cycles
Extremely soiled whites Wash cycle, rinse cycles,
B 90°C • • 132
(sheets, tablecloths, etc.) intermediate and final spin cycles
Heavily soiled whites and fast Wash cycle, rinse cycles,
C 60°C • • 141
colours intermediate and final spin cycles
Slightly soiled whites and delicate Wash cycle, rinse cycles,
D 40°C • • 82
colours (shirts, jumpers, etc.) intermediate and final spin cycles
Coloureds, Slightly soiled E 30°C 73
Wash cycle, rinse cycles,
• •
delicate colours intermediate and final spin cycles
Synthetics
White Nylon, Heavily soiled fast F 60°C 82
Wash cycle, rinse cycles, anti-crease
colours (baby linen, etc.) • • or delicate spin cycle
Minimum iron, Heavily soiled G 50°C 78
Wash cycle, rinse cycles, anti-crease
fast colours (baby linen, etc.) • • or delicate spin cycle
Delicate colours (all types of Wash cycle, rinse cycles, anti-crease
H 40°C • • 68
slightly soiled garments) or delicate spin cycle
Daily wash, Delicate colours (all J 30°C 30
Wash cycle, rinse cycles and delicate
• • spin cycle
types of slightlysoiled garments)
Delicates
Wash cycle, rinse cycles and delicate
Hand Wash, Wool K 40°C • • 48
spin cycle
Silks, Very delicate fabrics L 30°C 55
Wash cycle, rinse cycles, anti-crease
• • or draining cycle
(curtains, silk, viscose, etc.)
PARTIAL PROGRAMMES
Rinses Rinses • Rinse cycles and spin cycle
Light
Light Rinses • Rinse cycles, anti-crease or draining
Rinses
Fast Spin Fast Spin Draining and heavy duty spin cycle
Slow Spin Slow Spin Draining and delicate spin cycle
Draining Draining
Notes.
-For programmes F and L, we advise against exceeding a wash load of 3.5 kg.
-For the anti-crease function: see “Reduce Creases”, opposite page. The information contained in the table is
purely indicative.
Special programme.
Daily 30' (programme “J” for Synthetics) is designed to wash lightly soiled garments in a short amount of time: it
only lasts 30 minutes and allows you to save on both time and energy. By setting this programme (“J” at 30°C), you
can wash different fabrics together (except for woollen and silk items), with a maximum load of 3 kg.
We recommend the use of liquid detergent.

8
Personalisations

Setting the temperature (Variable Temperature )

Turn the VARIABLE TEMPERATURE knob to set the wash temperature (see Programme table on page 8). GB
The temperature can be lowered, or even set to a cold wash (No Heat).

Installation
Setting the spin speed (Variable Spin)
Turn the VARIABLE SPIN SPEED knob to set the spin speed for the programme selected.
The maximum spin speeds for each programme are as follows:
Programmes Maximum spin speed
Cotton 1000 rpm

Description
Synthetics 800 rpm
Wool 600 rpm
Silks no

The spin speed can be lowered, or the spin cycle can be excluded altogether by selecting “No Spin”.
The washing machine will automatically prevent you from selecting a spin speed higher than the maximum
speed for each programme.

Programmes
Functions
To enable a function:
1. press the button corresponding to the desired function, according to the table below;
2. the function is enabled when the corresponding button is illuminated.

Detergents
Note: The rapid flashing of the button indicates that the corresponding function cannot be selected for the
programme set.

Enabled
Function Effect Comments with
programmes:

Precautions
Time Delay Delays the start Press the button repeatedly until the LED corresponding to
of the wash by the desired delay is turned on.
up to 9 hours. The fifth time the button is pressed, the function will be All
disabled.
N.B.: Once you have pressed the Start/Reset button, the delay
can only be decreased if you wish to modify it.

Super Wash Allows for an

impeccable wash, A, B, C, D,
visibly whiter E, F, G, H
than a standard
Care

Class A wash.

Reduce This option If you set this option, programmes F, G, H, L and Delicate Rinse All
Creases reduces the will be suspended, leaving the laundry to soak (Anti-crease) programmes
amount of and icon will flash: excepts for
creasing on - to conclude the cycle, press the START/RESET button; A, B, J, K
Troubleshooting

fabrics, making - to run the draining cycle alone, set the knob to the relative and Rinse
them easier to symbol and press the START/RESET button. cycles
iron.

Extra Rinse Increases the Recommended when the appliance has a full load or with large
efficiency of the quantities of detergent. A, B, C, D, E,
rinse. F, G, H and
Rinse
cycles.
Service

9
Detergents and laundry

Detergent dispenser Preparing your laundry

• Divide your laundry according to:
Good washing results also depend on the correct
- the type of fabric/the symbol on the label.
dose of detergent: adding too much detergent
- the colours: separate coloured garments
won't necessarily make for a more efficient wash,
from whites.
and may in fact cause build up on the interior of
• Empty all pockets and check for loose buttons.
your appliance and
• Do not exceed the weight limits stated below,
even pollute the
which refer to the weight when dry:
environment.
Sturdy fabrics: max 5 kg
Synthetic fabrics: max 2.5 kg
Delicate fabrics: max 2 kg
Open up the Wool: max 1 kg
detergent dispenser
and pour in the How much does your laundry weigh?
detergent and fabric 1 sheet 400-500 g
softener, as follows: 1 pillow case 150-200 g
1 tablecloth 400-500 g
compartment 1: Detergent for pre-wash 1 bathrobe 900-1,200 g
(powder) 1 towel 150-250 g
compartment 2: Detergent for the wash cycle
(powder or liquid) Special items
Liquid detergent should only be poured in Curtains: fold curtains and place them in a pillow
immediately prior to the wash cycle start. case or mesh bag. Wash them separately without
 Do not use hand wash detergent because it may exceeding half the appliance load. Use programme
form too much foam “L” which excludes the spin cycle automatically.
compartment 3: Additives (fabric softeners, etc.) Quilted coats and windbreakers: if they are
When pouring the softener in compartment 3, padded with goose or duck down, they can be
avoid exceeding the "max" level indicated. machine-washed. Turn the garments inside out
The softener is added automatically into the and load a maximum of 2-3 kg, repeating the rinse
machine during the last wash. At the end of the cycle once or twice and using the delicate spin
wash programme, some water will be left in cycle.
compartment 3. This is used for the inlet of Trainers: remove any mud. They can be washed
denser fabric softeners into the machine, i.e. to together with jeans and other tough garments,
dilute the more concentrated softeners. Should but not with whites.
more than a normal amount of water remain in Wool: for best results, use a specific detergent,
compartment 3, this means the emptying device is taking care not to exceed a load of 1 kg.
blocked. For cleaning instructions, see page 12.
The fabric softener should not overflow from the grid.
Woolmark Platinum Care
compartment 4: Bleach
As gentle as a hand wash.
Bleach cycle Hotpoint sets a new standard of superior
Bleach is NOT required when using UK washing performance that has been endorsed by
detergents. The Woolmark Company with the prestigious
ONLY USE washing machine laundry bleach in Woolmark Platinum Care brand.
compartment 4. Look for the Woolmark Platinum Care logo on the
When pouring in the bleach, be careful not to washing machine to ensure you can safely and
exceed the "max" level indicated on compartment 4 effectively wash wool garments labelled as "hand
(see figure). wash" (M.0303):
You can run the bleach cycle for cotton
Set programme “K” for all "Hand wash"
programmes. When used alone, pour the bleach
garments, using the appropriate
into compartment 4 and set the Rinse programme.
detergent.
Most UK washing detergents do not require
laundry bleach adding to the wash cycle.

10
Precautions and advice

 The washing machine was designed and built in Saving energy and respecting the GB
compliance with the applicable international safety environment

Installation
regulations. The following information is provided for
your safety and should consequently be read carefully. Environmentally-friendly technology
Thanks to the latest Hotpoint technology, your
General safety washing machine only needs less than half the
amount of water to get the best results: an
• This appliance has been designed for non- objective reached to respect the environment.
professional, household use and its functions

Description
must not be changed. Saving on detergent, water,
energy and time
• This washing machine should only be used by
• To avoid wasting resources, the washing
adults and in accordance with the instructions
machine should be used with a full load. A full
provided in this manual.
load instead of two half loads allows you to save
up to 50% on energy.
• Never touch the washing machine when

Programmes
barefoot or with wet or damp hands or feet.
• The pre-wash cycle is only necessary on
extremely soiled garments. Avoiding it will save
• Do not pull on the power supply cable to unplug
on detergent, time, water and between 5 and
the appliance from the electricity socket. Pull
15% energy.
the plug out yourself.

• Treating stains with a stain remover or leaving

• Do not touch the drain water as it could reach
them to soak before washing will cut down the

Detergents
very high temperatures.
need to wash them at high temperatures. A
programme at 60°C instead of 90°C or one at
• Never force the washing machine door: this
40°C instead of 60°C will save up to 50% on
could damage the safety lock mechanism
energy.
designed to prevent any accidental openings.

• Use the correct quantity of detergent

• In the event of a malfunction, do not under any

Precautions
depending on the water hardness, how soiled
circumstances touch internal parts in order to
the garments are and the amount of laundry
attempt repairs.
you have, to avoid wastage and to protect the
environment: despite being biodegradable,
• Always keep children well away from the
detergents do contain ingredients that alter
appliance while in operation.
the natural balance of the environment. In
addition, avoid using fabric softener as much as
• Should it have to be moved, proceed with the
possible.
help of two or three people and handle it with Care
the utmost care. Never try to do this alone,
• If you use your washing machine from late in the
because the appliance is very heavy.
afternoon until the early hours of the morning,
you will help reduce the electricity board's peak
• Before loading your laundry into the washing
load. The Time Delay Start function (see page 9)
machine, make sure the drum is empty.
Troubleshooting

helps to organise your wash cycles accordingly.

Disposal
• If your laundry has to be dried in a tumble dryer,
select a high spin speed. Having the least water
• Disposing of the packaging material:
possible in your laundry will save you time and
observe local regulations, so the packaging can
energy in the drying process.
be re-used.

• Disposing of an old washing machine:

Service

before scrapping your appliance, cut the power

supply cable and remove the appliance door.

11
 Care and maintenance

Cutting off the water or electricity ! Make sure the wash cycle has ended and
GB supply unplug the appliance.
• Turn off the water tap after every wash. This
will limit the wear of your appliance's water To recover any objects that have fallen into the
system and also prevent leaks. pre-chamber:
1. remove the plinth
• Unplug your appliance when cleaning it and at the bottom on the
during all maintenance operations.
front side of the
washing machine by
Cleaning your appliance pulling from the side
The exterior and rubber parts of your appliance with your hands (see
can be cleaned with a soft cloth soaked in figure);
lukewarm soapy water. Do not use solvents or 2. unscrew the lid
abrasives. rotating it anticlock-
wise (see figure): a
Cleaning the detergent dispenser little water may
trickle out. This is
Remove the dispenser by raising it and pulling it perfectly normal;
out (see figure).
3. clean the interior
Wash it under running water; this operation should
thoroughly;
be repeated frequently.
4. screw the lid back
on;
Caring for your appliance door and 5. reposition the
drum panel, making sure
the hooks are
• Always leave the appliance door ajar to prevent securely in place
unpleasant odours from forming. before you push it
onto the appliance.
Cleaning the pump
Checking the water inlet hose
The washing machine is fitted with a self-cleaning Check the water inlet hose at least once a year. If
pump that does not require any maintenance. you see any cracks, replace it immediately: during
Sometimes, small items (such as coins or buttons) the wash cycles, water pressure is very strong
may fall into the pre-chamber that protects the and a cracked hose could easily split open.
pump, situated in the lower part of the same.
! Never use hoses that have already been used.

How to clean the detergent dispenser

Disassembly: Cleaning: Reassembly:
Press lightly on the large Then clean the dispenser under a tap (fig. 3) using an Do not forget to reinsert
button on the front of the old toothbrush and, once the pair of siphons inserted the pair of siphons into the
detergent dispenser and in the top of compartments 1 and 2 (fig. 4) have been special housings and then
to replace the dispenser
pull it upwards (fig. 1). pulled out, check whether the same are not clogged into its seat, clicking it into
and then rinse them. place (fig. 4, 2 and 1).

Fig. 1 Fig. 2 Fig. 3 Fig. 4

12
Troubleshooting

Your washing machine could fail to work. Before calling for Assistance (see page 14-16), make sure the
problem can't easily be solved by consulting the following list. GB

Problem Possible causes/Solution:

Installation
The washing machine won't start. • The appliance is not plugged into the socket, or not enough to
make contact.
• There has been a power failure.

The wash cycle won't start. • The appliance door is not shut properly.
• The button has not been pressed.

Description
• The START/RESET button has not been pressed.
• The water tap is not turned on.
• A delayed start has been set (using the Time Delay, see page 9).

The washing machine fails to load • The water inlet hose is not connected to the tap.
water. • The hose is bent.
• The water tap is not turned on.

Programmes
• There is a water shortage.
• The water pressure is insufficient.
• The START/RESET button has not been pressed.

The washing machine continuously • The drain hose is not fitted between 65 and 100 cm from the
loads and unloads water. floor (see page 4).
• The free end of the hose is underwater (see page 4).

Detergents
• The wall drainage system doesn't have a breather pipe.
If the problem persists even after these checks, turn off the water tap,
switch the appliance off and call for Assistance. If the dwelling is on one of
the upper floors of a building, there may be drain trap problems causing the
washing machine to load and unload water continuously. In order to avoid such
an inconvenience, special anti-drain trap valves are available in shops.

Precautions
The washing machine does not • The programme does not foresee the draining: some
drain or spin. programmes require enabling the draining manually (see page 8).
• The Reduce Creases function is enabled: to complete
the programme, press the START/RESET button (see page 9).
• The drain hose is bent (see page 4).
• The drain duct is clogged.

The washing machine vibrates too • The drum was not unblocked correctly during installation (see page 3).
Care

much during the spin cycle. • The washing machine is not level (see page 3).
• The washing machine is closed in between furniture cabinets and
the wall (see page 3).
Troubleshooting

The washing machine leaks. • The water inlet hose is not screwed on correctly (see page 3).
• The detergent dispenser is obstructed (to clean it, see page 12).
• The drain hose is not secured properly (see page 4).

The DOOR LOCKED Led flashes • Call for Assistance because this means there is an abnormality.
rapidly at the same time as at
least one other LED.

There is too much foam. • The detergent is not suitable for machine washing (it should bear
Service

the definition "for washing machines" or "hand and machine

wash", or the like).
• You used too much detergent.

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GB After Sales Service
"No company is better positioned to offer an after sales service on a
Hotpoint appliance than us - the manufacturer"

As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive
parts and labour guarantee for the first 12 months. In addition to this you also have the advantage of
free
replacement parts for the first 5 yearswhen fitted by a Hotpoint
engineer. When the 12 months parts and labour guarantee expires we offer the following after
sales service options:

Repair Service and Information Help Desk

UK: 08709 066066
www.theservicecentre.co.uk
Republic of Ireland: 1850 302 200
Note: Our operators will require the Model number and the Serial number of your appliance

Available 364 days a year with a fast, effective and value for money service. We have the largest
white goods repair service in the UK with over 1200 of our own fully trained engineers. All repairs
include a parts and labour guarantee for 12 months from the date of the repair.
If you require any information or have any questions about your appliance, our operators are on
hand with help and advice.
All this ensures that you will receive the best available after sales service possible.

Extended Warranties
UK: 08709 088 088
www.theservicecentre.co.uk
Republic of Ireland: 1850 502 200

Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two
service cover plans to give you total peace of mind.
- Repair Protection Plan - FREE service repairs for a single Hotpoint appliance
during the period of cover.
- Kitchen Cover - FREE service repairs for all your Hotpoint appliances less
than 8 years old.

Genuine Parts and AccessoriesUK: 08709 077 077

www.theservicecentre.co.uk
Republic of Ireland: (01) 842 6836

A wide range of genuine parts and accessories are available from our hotline or through our web
site.
Genuine parts and accessories, extended warranties and service repairs are all
available on our web-site at:

14
 Guarantee GB

"Satisfaction guaranteed or your money back"

Installation
We give you a unique 'satisfaction guaranteed' promise- valid for 90 days -after you have
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair
service or visit our web-site at www.theservicecentre.co.uk and where necessary, we will
arrange for an engineer to call. If the technical problem is not resolved under this guarantee,
we will replace your machine or, if you prefer, give you your money back.

Description
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free
replacement parts for the first 5 years (except microwaves, selected integrated appliances and
cooker hoods, which have a one year guarantee) provided that they are fitted by a Hotpoint engineer.

Programmes
Guarantee terms and conditions
Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to the
following provisions that your appliance:
- Has been installed and used correctly in accordance with this instruction booklet.
- Has been used solely for domestic purposes and is located on domestic premises (ie. not
for commercial or trade use).

Detergents
- Has been properly connected to a suitable electrical supply voltage as stated on the
appliance rating plate.
- Has not been subject to misuse, accident, modified or repaired by anyone other than one
of our own service engineers.

For pre purchase information on any other Hotpoint product call: 08701 50 60 70 Precautions
or visit: www.hotpoint.co.uk
Care
Troubleshooting

Recycling & Disposal Information

As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right
to use quality recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully.
To minimise risk of injury to children, remove the door, plug and cut mains cable off flush with the
Service

appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged
into a mains socket, and the door cannot be locked shut.

15 15
GB Key Contacts

After Sales Service

Over 1200 trained specialists, directly employed by us, ensure that you can have complete
confidence in both the appliances and services we offer.

Repair Service and Information Desk

UK: 08709 066 066
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)
www.theservicecentre.co.uk
Republic of Ireland: 1850 302 200
Note: Our operators will require the following information:

Model number:

Serial number:

Extended Warranties
UK: 08709 088 088
(Open 8 to 8 Mon - Sun)
www.theservicecentre.co.uk
Republic of Ireland: 1850 502 200

Genuine Parts and Accessories

UK: 08709 077 077
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)
www.theservicecentre.co.uk
Republic of Ireland: (01) 842 6836

Merloni Elettrodomestici UK Ltd. Morley Way, Peterborough, PE2 9JB.

195.047.173.00 October 2004

16