Chapter 1 - Introduction: Definition of International Marketing
Chapter 1 - Introduction: Definition of International Marketing
Chapter 1 - Introduction: Definition of International Marketing
CHAPTER 1 – INTRODUCTION
International Marketing is a marketing carried on across national boundaries. It is the marketing
across the national frontiers. When a country crosses its national frontiers to market its product,
it is indulging in international marketing. It refers to the strategy process & implementation of
the marketing activities in the international arena.
It is the performance of business activities designed to plan, price, promote & direct the flow of
company`s goods & services to consumers or users in more than one nation for a profit.
International marketing is different from domestic marketing in as much as the exchange takes
place beyond the frontiers, thereby involving different marketing & consumers who might have
different needs, wants & behavioral attributes.
International marketing is a business mechanism by which goods produced in one country are
marketed in other countries by following trade practices, policies & rules of the countries by the
contracting parties.
Subash C, Jain terms international marketing as “it refers to exchanges across nation boundaries
for satisfaction of human needs & wants.”
VEDA TUTORIALS 1
INTERNATIONAL MARKETING
International marketing involves the process of flow of goods & services, either exchanged under
a barter deal or on value.
Environmental differences
International marketing has to meet challenges in various markets due to environmental
differences in climate, physical environment, culture, affluence, location & life style of
consumers.
VEDA TUTORIALS 2
INTERNATIONAL MARKETING
Under this system, the company establishes licensing arrangements with the foreign whereby
foreign enterprises are granted the right to use the exporting company`s knowhow, viz. patents,
processes or trademarks according to the terms of agreements with to without financial
investments.
Consultancy Services
The scope of international marketing also includes offering consultancy services. The exporting
company offers consultancy services by undertaking turnkey projects in foreign countries. For
this purpose, the exporting company sends its consultants & experts in foreign countries who
guide & direct the manufacturing activities on the spot.
Technical & Managerial Know-how
The scope of international marketing also includes the technical & managerial know-how
provided by the exporting company to the importing company. The technicians & managerial
personnel of the exporting company guide & train the technicians & managers of the importing
company.
VEDA TUTORIALS 3
INTERNATIONAL MARKETING
Suppliers have to face competition from three angles in international marketing. They have to
face competition from the other suppliers of the exporter`s country, from the local producers of
importing country & from the exporters of competing nations.
International Forums
International trade is regulated by international forums like WTO & UNCTAD. International
marketers should have a deep knowledge of the forums rules & regulations
International Marketing Research
In international markets, it is required to know how customers dealers & competitors. In
international marketing, marketing research is a must due to different social, cultural, economic
& political environment of far off markets.
Sensitive & Flexible
International marketing is very sensitive & flexible in character. Due to political & economic
reasons, a product may suddenly become unpopular or market may come down quickly. The sale
at the international level may be affected by competitors or due to the introduction of a new
product by a competitor.
Advanced Technology
International marketing is very dynamic & competitive. Thus, organization must be able to sell
goods of bets quality, at competitor’s price. Advanced countries dominate international
marketing because they use advanced or sophisticated technology in production & marketing of
goods. Due to their ability to sell superior quality goods at competitive prices, the advanced
countries are capable of increasing their exports & thereby capturing world market.
Lengthy & time-consuming
It is so due to long distances, restrictions imposed by different countries, payment difficulties
because of use of different currencies & lengthy procedural formalities
Wide scope
International marketing has a wide scope. The important areas covered in international marketing
are product planning, product development, pricing, packaging, advertising, branding, marking,
labelling, communication, procedural formalities, sales promotions, international marketing
research etc.
Long term marketing planning
International marketing needs long term marketing planning, the need for long term planning is
because the marketing situations is different in different countries.
Advantages to all participating countries
VEDA TUTORIALS 4
INTERNATIONAL MARKETING
It helps in having smooth & good relations between countries & thereby ensures world peace.
But the advantages are not shared in fair proportion by all participating countries.
VEDA TUTORIALS 5
INTERNATIONAL MARKETING
Technological development
International marketing through specialization, decreases the prices of goods & services,
increases their demand, thereby consumption, which helps in further specialization &
technological developments.
Availability of foreign exchange
A country earns forex due to exports & use it for paying essential imports. International
marketing helps in easy availability of forex for import of capital goods, modern technology &
other essential requirements.
International co-operation & world peace
Due to trade relations, international marketing brings countries close which leads ot co-operation
among the countries.
Build cultural relations
International marketing alters the quality of life of people. It exchanges goods & services among
the countries & develops closer social & cultural relations between various countries.
Expansion of tertiary sector
International marketing increases exports, thereby industrial development.
Special benefits during emergency
Removal of deficit
International marketing helps in removal of deficit in balance of trade & payments of
participating countries through exports promotion & import substitution.
Benefits of comparative cost differences
International marketing helps in getting the benefits of comparative cost differences, as
suggested in the theory of comparative costs. The benefits of division of labour& specialization
at the international level are also through international marketing.
• Political Factors:
Political instability is the major factor that discourages the spread of international business. For
example, in the Iran Iraq war, Iraq‐Kuwait war, dismantling of erstwhile USSR, Civil War in
Fiji, Malaysia. and Sri Lanka, military coups in Pakistan, Afghanistan, frequent changes in
political parties in power and thereby changes in government policies in India etc., created
political risks for the growth of international business. Also, latest Indo‐Pak Summit at Agra in
July, 2001 ended in a no compromise situation, which affects international business.
VEDA TUTORIALS 6
INTERNATIONAL MARKETING
HugeForeign Indebtedness:
The developing countries with less purchasing power are lured into a debt trap due to the
operations of MNCs in these countries. For example, Mexico, Brazil, Poland, Romania, Kenya,
Congo, and Indonesia.
• Exchange Instability:
Currencies of countries are depreciated due to imbalances in the balance of payments, political
instability and foreign indebted‐ ness. This, in turn, leads to instability in the exchange rates of
domestic currencies in terms of foreign currencies. For example, Zambia, India, Pakistan,
Philippines depreciated their currencies many times. This factor discourages the growth of
international business.
• Entry Requirements:
Domestic governments impose entry requirements to multina‐tionals. For example, an NINC
can enter Eritrea only through a jointventure with a domestic company. However, with the
establishment of world Trade Organization (WTO), many entry requirements by the host
governments are dispensed with.
• Corruption:
Corruption has become an international phenomenon. The higher rate bribes and kickbacks
discourage the foreign investors to expand their operations.
However, the benefits of international business outweigh the problems. Added to this,
globalization is the order of the day. Most of the countries eliminated the barriers and paved the
way for the growth and expansion of international business. In fact, international business,
during the third millennium (2001 and beyond) is just an extension to interregional business
within a country.
countries.
Scope It has a narrow scope & is It has a wider scope as it
restricted to the political includes the entire world as a
boundaries of a country. market.
Risk Risk is comparatively less. It Risk is comparatively higher.
is subject to commercial risk. It is subject to political &
commercial risks.
Trade barriers No trade barriers Trade barriers like tariffs,
quotas, etc.
Competition Sellers face competition Competition is severe & three
mainly from domestic faced i.e. form the other
manufacturers / traders suppliers of exporters
country, from local producers
of importer`s country & from
exporters of other countries.
Trading Blocs No influence of trading blocs. There is influence of trading
blocs.
Methods of Payments Normally by cash or cheque. Normally by Letter of Credit
or by documentary bills of
exchange.
Procedure & Formalities It involves relatively simple It involves lengthy &
procedures & formalities. complicated procedures &
formalities.
Currency Use of single currency Use of multiple currency
Scale of Operations Scale of operations is Scale of operations is much
comparatively less as goods larger as goods are sold in
are sold within the country many countries.
Exchange of Goods Free exchange of goods are There are certain restrictions
allowed within the country in exchange of goods.
Language / Culture Involves only one country & It involves many countries &
mostly one language & one thus there are different
culture. languages & culture.
Mobility of Factors of Free mobility of factors of Lower mobility of factors of
Production production production
Monetary System One monetary & economic Different monetary &
system economic system
Realization of Sales No time limit for realization In India, international
Proceeds of domestic sales proceeds proceeds must be realized
within 180 days
Transport Costs Low High
A number of theories have been developed to explain the basis for international trade. The
different trade theories include theory of absolute advantage, theory of comparative advantage,
and classical trade theory. These theories discuss and analyze different nuances of trade for the
trading partners and deal with the financial dynamics of the trading activity between two
countries
Australia 20 10
China 5 5
Total Output 25 15
In Table 3, Australia has an absolute advantage in the production of both wheat and cloth. By
using the theory of comparative advantage, both countries can gain from specialization and
trade.
Table 4 Opportunity costs
Opportunity cost
VEDA TUTORIALS 9
INTERNATIONAL MARKETING
From Table 4:
• Australia has a comparative advantage in the production of wheat since it has to give up
only 0.5 units of cloth to produce an extra unit of wheat, while China must give up 1 unit
of cloth to produce an extra unit of wheat. So it is more practical for Australia to
specialize in the production of wheat.
• China has a comparative advantage in the production of cloth since it has to give up only
1 unit of wheat to produce an extra unit of cloth, while Australia must give up 2 units of
wheat to produce an extra unit of cloth. Consequently it is more practical for China to
specialize in the production of cloth.
Australia has a comparative advantage in the production of wheat and China cloth. Trade
between the two countries should be beneficial because of the different opportunity costs
for these commodities.
Table 5 Production levels after
specialization
Wheat (units) Cloth (units)
0 (‐
Australia 40 (+20) 10)
(+5
China 0 (‐5) 10 )
(‐
Total output 40 (+15) (net gain) 10 5) (net gain)
From Table 5 we can see that total output has increased when countries specialize in the
production of goods and services based on comparative advantage. As both countries are using
their resources more efficiently, trade will lead to higher standard of living than would be
otherwise possible.
separate kitchen. Also their love for spicy food was required to be considered.
Among the non‐veg. eaters, their disliking towards pork and beef among mean
eater was very well known. McDonald’s realize that they need to serve Indians
more than just burger, a burger that satisfies Indians taste.
b. CULTURE: Culture describes the kind of behaviour considered acceptable in
society.
The prescriptive characteristic of culture simplifies a consumer’s decision‐making
process by limiting product choices to those which are socially acceptable. The
same feature creates problems for those products, which are not in time with
culture.
• Coca Cola had to withdraw its 2 liters bottle from Spain market as
Spaniards were not having refrigerator having larger compartments.
Johnson’s floor wax was doomed to failure in Japan as it made the wooden floors
very slippery and Johnson failed to take into account the custom of not wearing
shoes inside the home.
• Coca Cola when introduced in china the name sounded like “KOOKE –
KOULA” meant thirsty mouth, full of candle wax. So they had to change
the name to “KEE KOU KEELE” which meant “joyful taste and
happiness.”
• In Japan, White face is associated with death of mask.
• The size of refrigerators in USA is very big compared to Indian
refrigerators, as women there believe in storing vegetables and other
eatable items, which can be consumed till longer period
of time.
Even the value and beliefs associated with color vary significantly between
different cultures. Blue considered as feminine and worm in Holland, is seen as
masculine and cold in Sweden. Green is a favorite color in Muslims, but in
Malaysia, it is associated with illness. White is associated with death and
mourning in China, Korea and in some traditions in India. Although, the same
color expresses happiness and is color of wedding dress of the bride in English
country.
Such differences suggest that same marketing mix can not be used for all markets.
2. Legal Environment:
Legal systems vary both in content and interpretations. A successful marketer will modify his
marketing strategies in accordance with such variations. Laws affect the marketing mix in terms
of products, price, distribution and promotional activities quite dramatically. For many firms
such laws are burdensome regulations.
For e.g. in Germany environmental laws mean a firm is responsible for the retrieval and disposal
of packaging waste it creates and must produce packaging which is recyclable.
In Canada, if the information does not appear in both French and English, the goods may be
confiscated. An international Marketer should learn about the advertising, packaging, and
labeling regulations in foreign markets.
India has been seen by many firms to be an attractive emerging market having many legal
difficulties, bureaucratic delays and lots of official procedures. Many MNCs have found it
difficult to break such hard structure. Foreign companies are often viewed with suspicion.
VEDA TUTORIALS 11
INTERNATIONAL MARKETING
3. Economic Environment:
The economic situation varies from country to country. There are variations in the levels of
income and living standards, interpersonal distribution of income, economic
organization,occupational structure and so on. These factors affect market conditions.
The level of development in a country and the nature of its economy will indicate the type of
products that may be marketed in it and the marketing strategy that may be employed in it. In
high income countries there is a good market for a large variety of consumer goods. But in low‐
income countries where a large segment does not have sufficient income even for their basic
necessities, the situation is quite different.
4. Political Environment:
The political environment of international marketing includes any national or international
political factor that can affect the organization’s operations or its decision‐making. The
tendencies of governments to change regulations can seriously affect an international strategy
providing both opportunities and threat. (1992’s liberalization policy by Narsimha Rao Govt.)
An unstable political climate can expose firms to many commercial, economic and legal risks.
Political risk is defined as being: “A risk due to a sudden or gradual change in a local political
environment that is disadvantageous to foreign firms and markets.”
5. Technological Environment:
The Technological Environment is perhaps the most dramatic force now shaping our destiny. An
international marketer should very well keep in his mind the change taking place in technology
and thereby affecting the product.
New technologies create new markets and opportunities. However, every new technology
replaces an old technology. Xerography hurt carbon‐paper industry, computer hurt typewriter
industry, and examples are so on. Any international marketer, when ignored or forgot new
technologies, their business has declined. Thus, the marketer should watch the technological
environment closely. Companies that do not keep up with technological changes, soon find their
products outdated.
The United States leads the world in research and development spending. Scientists today are
researching a wide range of promising new products and services ranging from solar energy,
electric car, and cancer cures. All these researches give a marketer an opportunity to set his
products as per the current desired standard. The challenge in each case is not only technical but
also commercial that means manufacture a product that can be afforded by mass crowd.
VEDA TUTORIALS 12
INTERNATIONAL MARKETING
Few companies fir this model as customers always look for long term commitment
Global Marketing
At this stage, companies treat the world, including their home market as one
Maximize returns through global standardization of its business activities
Efficiency of scale by developing a standardized product, of dependable quality, to be
sold at a reasonable price to a global market
The company standardizes its logo, image, store, processes
Wherever necessary due to cultural differentiation adaptations are made
2. Polycentric Approach
The domestic companies, which are exporting to foreign countries using the ethnocentric
approach, find at the latter stage that the foreign markets need an altogether different
approach. .
VEDA TUTORIALS 13
INTERNATIONAL MARKETING
Then, the company establishes a foreign subsidiary company and decentralists all the
operations and delegates decision making and policy‐making authority to its executives.
In fact, the company appoints executives and personnel including a chief executive who
reports directly to the Managing Director of the company.
Company appoints the key personnel from the home country and the people of the host
country fill all other vacancies.
3. Regiocentric Approach
The company after operating successfully in a foreign country, thinks of exporting to the
neighboring countries of the host country.
At this stage, the foreign subsidiary considers the regions environment (for example,
Asian environment like laws, culture, policies etc.) for formulating policies and
strategies.
However, it markets more or less the same product designed under polycentric approach
in other countries of the region, but with different market strategies.
4. Geocentric approach
Under this approach, the entire world is just like a single country for the company.
They select the employees from the entire globe and operate with a number of
subsidiaries.
The head‐ quarter coordinates the activities of the subsidiaries.
Each subsidiary functions like an independent and autonomous company in formulating
policies, strategies, product design, human resource policies, operations etc.
Trade Barriers
It refers to the government policies & measures which obstruct the free flow of goods & services
across national borders. Trade barriers are imposed on exports & imports.
Objectives of Trade Barriers
To protect domestic industries or certain other sector of economy from foreign
competition
To guard or protect the economy against dumping by rich countries with surplus
production
To promote indigenous R&D & to promote new industries
To conserve the forex resources of the country
To make the BOP position more favourable
To curb conspicuous consumption
To counteract trade barriers imposed by other countries
To encourage the use of domestic production in the domestic market & thereby to make
the country strong & self-sufficient
To mobilize revenue for the government
To discriminate against certain countries
VEDA TUTORIALS 14
INTERNATIONAL MARKETING
Types of Tariffs:
a. On the basis of the origin & destination of goods crossing the national
boundary:
Export duties
It is a tax imposed on a commodity originating from the duty-levying destined for some other
country.
Import Duties
It is tax imposed on a commodity originating abroad & destined for the duty-levying country.
Transit Duties
It is a tax imposed on a commodity crossing the national frontier originating from & destined for
other countries.
be highly discouraged.
Protective Tariff:
It is intended mainly to give protection to the domestic industries from foreign competition.
Naturally the duty rates are very high inorder to curtail imports.
Countervailing Duties:
They may be imposed on certain imports when they have been subsidized by foreign
governments. They are generally penalty duties in addition to the regular rates.
Anti-Dumping Duties:
They are imposed to imports when are being dumped on the domestic markets at a price either
below the production costs or substantially lower than their domestic prices. They are generally
penalty duties in addition to the regular rates.
VEDA TUTORIALS 16
INTERNATIONAL MARKETING
b. Import Licensing:
It is useful for restricting the total quantity to be imported. In this system, imports are allowed
under license. Importers have to approach the license authorities for permission to import certain
commodities. Foreign exchange for imports are provided against such license issued.
c. Consular Formalities:
A number of importing countries demand that the shipping documents should include consular
invoice certified by their consulate stationed in the exporting country. The purpose of consular
formalities is to restrict imports to some extent & not to allow free imports commodities which
are not necessary or harmful to national economy or social welfare.
e. Customs Regulations:
Customs regulations & administrative regulations are very complicated to many countries & are
used as invisible tariffs for discouraging imports.
f. State Trading:
In some countries like India, certain items are imported or exported only through canalizing
agencies like MMTC. Individual importers or exporters are not allowed to import or export
canalized items directly on their own.
specifications
Main Considerations Physical units of commodity The value of goods is
is considered & value is not considered & physical units
considered. of commodity is not
considered.
TRADE BLOC
Along with trade barriers, there are trade blocs among the countries of the world. These blocs
offer special concessions to members of the group but impose restrictions on the imports from
the non‐ member countries. As a result, these trade blocs are harmful to the growth of free
international trade. Efforts should be made to remove such trade blocs so as to have free trade
among the nations of the world. Unfortunately, efforts in this direction by WTO are not effective.
Trade blocs are groups of countries that have established special preferential arrangements
governing trade between members. Although in some cases the preferences‐such as lower tariff
duties or exemptions from quantitative restrictions the general purpose of such arrangements is
to encourage exports by bloc members to one another‐sometimes called intra‐trade.
production. Latin America possesses three common markets: The Central American
Common Market (CACM), the Andean Common Market, and the Southern Cone
Common Market.
Economic Union: It is a step ahead to common market. It has all features of common
market and also uniformity in respect of monetary and fiscal policy of member countries.
Member countries are expected to pursue common fiscal and monetary policies.
The WTO is attempting to complete negotiations on the Doha Development Round, which was
launched in 2001 with an explicit focus on developing countries. As of June 2012, the future of
the Doha Round remained uncertain: the work programme lists 21 subjects in which the original
deadline of 1 January 2005 was missed, and the round is still incomplete. The conflict between
free trade on industrial goods and services but retention of protectionism on farm subsidies to
domestic agricultural sector (requested by developed countries) and the substantiation of fair
trade on agricultural products (requested bydeveloping countries) remain the major obstacles.
This impasse has made it impossible to launch new WTO negotiations beyond the Doha
VEDA TUTORIALS 22
INTERNATIONAL MARKETING
Development Round. As a result, there have been an increasing number of bilateral free trade
agreements between governments. As of July 2012, there were various negotiation groups in the
WTO system for the current agricultural trade negotiation which is in the
condition of stalemate.
The WTO's current Director-General is Roberto Azevêdo, who leads a staff of over 600 people
in Geneva, Switzerland. A trade facilitation agreement known as the Bali Package was reached
by all members on 7 December 2013, the first comprehensive agreement in the organization's
history
Objectives of WTO
Trade without discrimination:
It is through the application of Most Favoured Nation (MFN) principle. According to MFN
clause, a member nation of WTO must give the same preferential treatment to other member
nations which it gives to any other member nations.
Settlement of disputes:
Settlement of disputes between the member countries through consultation, conciliation &
through dispute settlement procedure, as a last resort.
Raising Standard of Living:
Raising standard of living of the people of member countries & creation of full employment of
the citizens of member countries.
Optimum utilization of the world`s productive resources:
Ensuring optimum use of world`s resources & thereby expanding world production & trade of
goods & services.
Growth of underdeveloped countries or Less Developed Countries (LDCs)
Recognizes the need for positive efforts designed to ensure that developing countries, especially
the LDCs get a better share of growth in international trade.
Functions of WTO
Administration & implementation of various agreements signed at the Uruguay
Conference & thereafter by WTO
Supervising the implementation of tariff cuts averaging 37%as agreed by the member
nations
Examination of the foreign trade policies of the member nations & to bring these policies
in line with the WTO guidelines.
Collection of information about export-import trade, statistics related to imports &
exports & policies & measures taken by the member countries.
Settlement of trade disputes through WTO Dispute Settlement Body
Consultancy services to member countries
Provision of common platform for free & fruitful communication, dialogue, exchange &
negotiations
Technical assistance & training programmes co-operating with other international
negotiations.
GATT WTO
VEDA TUTORIALS 23
INTERNATIONAL MARKETING
OBJECTIVES
The ASEAN Declaration states that the aims and purposes of the Association are:
(i) To accelerate the economic growth, social progress and cultural development in the
region through joint endeavors.
(ii) To promote regional peace and stability through abiding respect for justice and the rule of
law in the relationship among countries in the region and adherence to the principles
of the United Nations Charter.
(iii) To maintain close cooperation with the existing international and regional
organizations
with similar aims.
WORKING OF ASEAN
The member countries of ASEAN have Preferential Trading Arrangements (PTA), which
reduces tariffs on products traded among member countries. In 1992, ASEAN developed a
Common Effective Preferential Tariffs (CEPT) plan to reduce tariffs systematically for
manufactured and processed products.
The members have also established a series of co‐operative efforts to encourage joint
participation in industrial, agricultural and technical development projects and to increase foreign
investments in their economies. These efforts include an ASEAN finance corporation, the
ASEAN Industrial Joint Ventures Programme (AJIV) etc. ASEAN nations have introduced some
programmes for greater diversification in their economies.
VEDA TUTORIALS 24
INTERNATIONAL MARKETING
3. EUROPEAN UNION:
As a major center of power in the global economy, the European Union (EU) is second only to
the United States. In 2002, GDP of EU was US$ 8531 bn. This constituted 26.6 % of the global
GDP as compared to 32.5 % for the US and 12.2 % for Japan. Today after a number of Eastern
European Countries joined the EU, it is a bloc of 25 counties with a population of over 450 mn.
The EU also includes Germany, UK, France, Italy and Spain, which are respectively 3rd, 4th, 5th,
7th, and 9th largest economies in the world. Thus EU presents an enormous export and
investorarket that is both mature and sophisticated.
In 2004, EU accounted for 35.1 % of global merchandise exports as compared to 11.1 % by the
US, valued at US$ 3,300 bn.
VEDA TUTORIALS 25
INTERNATIONAL MARKETING
Objectives of the EU: Its principal goal is to promote and expand cooperation among members
states ineconomics, trade, social issues, foreign policies, security, defence, and judicial matters.
Another major goal of the EU is to implement the Economic and Monetary Union, which
introduced a single currency, the Euro for the EU members.
The Single Market and Common Commercial Policy: The single market refers to the creation
of a fullyintegrated market within the EU, which allows for free movement of goods, services
and factors of production. The EU, in conjunction with Member States, has a number of policies
designed to assist the functioning of the market. Some of the policies are given below:
Competition Policy: The main competition lied in energy and transport sector. The union
designed thisstrategy to prevent price fixing, collusion (secret agreement), and abuse of
monopoly.
Free movement of goods: A custom union covering all trade in goods was established and a
commoncustoms tariff was adopted with respect to countries outside the union.
Services: Any member nation has a right to provide services in other Member States.
Free movement of persons: Any citizen of EU member state can live work in any other EU
member state Capital: There are no restrictions on the movement of capital and on payments
with the EU andbetween member states and third countries.
India is EU’s 17th largest supplier and 20th largest destination for exports.
India’s strength lies in its traditional exports like textiles, agriculture and marine
products, gems and jewellery, leather and electronics products.
Tariff and non‐tariffs have been reduced, but compared to International standards they
are still high.
Under the Bilateral trade between India and EU, it accounts for 26% of India’s exports
and 25% of its imports.
Under the same trade there is an agreement on sugarcane. The EU has undertaken to buy
and import a specific quantity of sugarcane, raw or white, from India at guaranteed price,
the prices are fixed annually.
VEDA TUTORIALS 26
INTERNATIONAL MARKETING
A significant share of the world’s industrial investment, production, employment and trade are
accounted for by these more than 65000 MNC’s with over 8,00,000 affiliates.
Characteristics of MNC`s
Large Size:
MNC`s are very huge in size. The worth of their assets, sales, profits in multi-crores which is
sometimes more than the GDP of many nations.
Worldwide activities:
The head office of the parent company is located in one of the country but the activities are
spread all over the world. The parent company holds 51% to 100% of the subsidiary.
Multinational Management:
Activities of MNC`s are managed at international level. The managing committees of these
corporations have experts from various countries of the world.
Multinational ownership:
VEDA TUTORIALS 27
INTERNATIONAL MARKETING
Share in capital of these corporations are held by the citizens of many countries. Buying &
selling of these shares take place at international level.
Huge financial resources:
Resources of MNC`s are huge. Their stock of capital in millions & billions. So they have large
capital base.
Varied activities:
The scope of MNC`s are not confined to one activity.
Oligopoly form of market:
Oligopoly form of market is one in which the number of seller are limited, M+NC`s generally
involve themselves in the production of those goods which have small number of producers.
Advanced technology:
MNC`s use new & updated production techniques. They spend a lot of money on R&D.
Brand reputation:
MNC`s enjoy marketing superiority due to well reputed brands, international image & control
over the prices of the product.
Transfer of resources:
The resources, techniques, managerial & technical know-how, raw materials etc. are transferred
from the parent corporation to its subsidiary companies in other countries.
Merits of MNC`s
Multinationals offer advantages to host countries as well as to the countries of their origin as
explained below: ‐
the enterprises in which they are involved/interested. This raises overall managerial efficiency or
enterprises connected with multinationals. MNC’s bring managerial revolution in host countries.
6. Facilitate efficient utilization of resources:
Multinationals facilitate efficient utilization ofresources available in host countries. This leads to
economic development.
7. Provide benefits of R and D activities:
Multinationals has enormous resources at their disposal.Some are utilized for R and D activities.
The benefits of R and D activities are passed on to the enterprises operating in the host countries.
8. Support enterprises in host countries:
MNC’s support to enterprises in the host countries inorder to support their own operations
indirectly. This is how MNC’s support enterprises in the host countries to grow. Even consumers
get new goods and services due to the operations of MNC’s.
9. Break domestic monopolies:
MNC’s raise competition in the host countries and thereby breakdomestic monopolies.
Advantages of MNC`s to Countries of their Origin
1) Facilitate inflow of foreign exchange:
MNC’s collect funds from the enterprises of other countries in the form of fees, royalty, and
service charges. This money is taken to the country of their origin. MNC’s make their home
countries rich by facilitating inflow of foreign exchange from other countries.
2) Promote global co‐operation:
MNC’s provide co‐operation to poor or developing countries to develop their industries. The
countries of their origin participate in such international co‐ operation, which is beneficial to all
countries‐ rich and poor.
3) Ensure optimum utilization of resources:
MNC’s ensure optimum utilization of natural and other resources available in their home
countries. This is possible due to their worldwide business contacts.
4) Promote bilateral trade relations:
MNC’s facilitate bilateral trade relations between their home countries and the other countries
with which they have business relations.
Demerits of MNC`s
1) Provide outdated technologies:
MNC’s design the technologies, which can be used in differentcountries. They don’t supply
technology to poor countries for industrial development but for profit maximization. The
technologies designed for profit maximization and not purely for meeting the needs of
developing countries. The technologies supplied may be costly and may be outdated and obsolete
or may not be suitable for the needs of developing countries.
2) Harm the national interests:
The activities of MNC’s in the host countries may be harmful tothe national interests as MNC’s
are solely guided by the profit maximization. They ignore the interests of host countries. MNC’s
even make profits at the cost of developing countries.
3) Charge heavy fees:
MNC’s charge heavy fees and service charges from the enterprises in thehost countries. They
repatriate profits of their subsidiaries to their home countries. This leads the outflow of countries.
4) Develop monopolies:
MNC’s restrict competition and acquire monopoly power in certain areasin the host countries.
VEDA TUTORIALS 29
INTERNATIONAL MARKETING
CLASSIFICATIONS OF MNCS
VEDA TUTORIALS 30
INTERNATIONAL MARKETING
VEDA TUTORIALS 31
INTERNATIONAL MARKETING
smaller block of shares will give control in widely held companies. Moreover, control of
technology, management, even crucial inputs can confer de facto control."
The origin of the investment does not impact the definition as an FDI, i.e., the investment may be
made either "inorganically" by buying a company in the target country or "organically" by
expanding operations of an existing business in that country.
Broadly, foreign direct investment includes "mergers and acquisitions, building new facilities,
reinvesting profits earned from overseas operations and intra company loans". In a narrow sense,
foreign direct investment refers just too building new facilities.
The numerical FDI figures based on varied definitions are not easily comparable. As a part of the
national accounts of a country, and in regard to the GDP equation
Y=C+I+G+(X-M)
Stock of FDI is the net (i.e., inward FDI minus outward FDI) cumulative FDI for any given
period. Direct investment excludes investment through purchase of shares. FDI is one example
of international factor movements A foreign direct investment (FDI) is a controlling ownership
in a business enterprise in one country by an entity based in another country. Foreign direct
investment is distinguished from portfolio foreign investment, a passive investment in the
securities of another country such as public stocks and bonds, by the element of "control".
According to the Financial Times, "Standard definitions of control use the internationally agreed
10 percent threshold of voting shares, but this is a grey area as often a smaller block of shares
will give control in widely held companies. Moreover, control of technology, management, even
crucial inputs can confer de facto control." yes that is fact.
Availability of quality human resources at low cost: high quality human resources
contribute to high value addition to the product of service. High quality human resources
at low cost attracts FDI
Access to key technology: in order to have access to existing key technology rather than
developing technologies firms go for FDI
b. Demand Factors:
FDI is selected by companies in order to increase the total demand for their products. These
factors include the following:
Customer Access: certain business firms particularly fast food service oriented & retail
outlets should locate their operations close to customers.
Marketing Advantages: companies can enjoy a number of marketing advantaged by
locating their operations in host country like lower marketing costs, accessibility to
hands-on experience regarding customer & market handling, improving customer
services etc.
Exploitation of competitive advantage: companies which enjoy competitive advantages
through trade mark, brand name, technology etc. go for FDI in order to exploit its
competitive advantages in various foreign markets.
Customer Mobility: companies which have one or few customer select the FDI strategy
along with their customers.
c. Political Factors:
Companies enter foreign markets through FDI in order to overcome the trade barriers imposed
by the host country &/or to avail the incentives offered by the host governments.
Avoidance of trade Barriers: Companies establish production facilities in foreign markets
to avoid trade barriers like high export tariffs, quotas etc.
Economic development incentives: government at local level, state level & national level
offer incentives to attract domestic & foreign investments like low tax rate, employee
training programmes, development of infrastructural facilities etc.
To reduce costs:
MNC`s invest in foreign countries in order to reduce production costs & various other operations
due to availability of various inputs of raw materials, human resources etc. at lower price in
foreign countries. Domestic companies invest in foreign markets due to lower transportations
costs & energy costs.
VEDA TUTORIALS 34
INTERNATIONAL MARKETING
Facilitating Storage & Use: Ink cartridges for printers, floppies, CDs, reusable corrugated
boxes bottles & refill packs.
Grouping Goods into Convenient Unit for Distribution: Small objects are typically
grouped together in one package for reasons of efficiency.
Reducing Pilfering Opportunities: Package constructions are more resistant to pilferage &
some have pilfer indicating seals.
Communications: Packages & labels communicate how to use, transport, recycle or
dispose of packages or products. Content identification – what does this contain? Product,
manufacturer, universal code etc. with high visibility – bar codes & scanners.
Essentials of Good Packaging
Packaging enhances customer service levels.
Lighter packaging saves transportation costs & insurance costs.
Careful package planning helps better utilization of warehousing space
Reduces damages & losses of the products
Reduces requirement of special handling
Environment friendly packs saves disposal costs & improves company image
Reusability of packs saves costs.
Factors for Package Design in International Marketing
a. Physical Characteristics –
The physical characteristics of the product like physical state, weight stability, fragility, rigidity,
surface finish etc. affect the packaging decisions.
b. Physio-chemical characteristics –
Certain physio-chemical characteristics like the effect of moisture oxygen, light, flame, bacteria,
fungi, chemical action etc. on the product are very important factors to be considered while
making packaging decisions.
c. Language –
For the product package to perform the promotional function, the label must be printed in local
language. The purpose of the package label is achieved when a consumer can read what is
written.
d. Colour –
Consumer preferences for color differs from one country to another. In Islamic countries, green
is supposed to be favouredcolour, Greeks like both white & blue, but there are considered to be
colours of mourning & sorrow in the Far East.
e. Size –
VEDA TUTORIALS 36
INTERNATIONAL MARKETING
Package size should be determined only on finding out the buying characteristics of the
consumers. If the buyers shop regularly at close intervals the size of the package will have to be
smaller. If the target consumer so not have freezers the preferred unit size is likely to be smaller.
f. Economy –
While packing is very important in marketing, it is costly also. There are number of cases where
the packaging cost is more than the content cost. The increasing packaging cost is a matter of
serious concern. Thus, every effort should be made to reduce the packaging costs as much as
possible without impairing the packaging requirements.
g. Containers –
The developed markets especially generally prefer disposable containers. The regulatory
agencies sometimes insist that containers should be made of material which will not have
undesirable environmental effects due to environmental pollution.
h. Length of the Distribution Channel –
A long distribution channel means a longer time between production & find consumptions.
Higher is this time difference, greater is the necessity of providing better & strong packaging.
i. Convenience –
From consumer`s viewpoint, packaging should have the convenience quality. Thus besides,
functional needs a good package should have certain characteristics like easy to open & close,
easy to dispense, easy to dispose off, easy to recycle, easy to identify easy to handle, convenient
to pack, etc.
j. Climate –
A country with humid climate will require different packaging especially for perishable items,
then what is required in a country with a cold climate.
VEDA TUTORIALS 37
INTERNATIONAL MARKETING
markets, as a result of the spread of super markets & discount houses, a large number of products
are sold on a self-service basis. Therefore, the package has to perform many of the sales tasks &
hence, it must attract attention, describe the product features give the consumer confidence &
make a favourable overall impressions.
e. Environmental factors-
The impact of climatic factors in the place where the product originates, while the product is in
transit & while it is in the market etc. should be considered. The package should be capable of
withstanding the stresses & hazards of handling & transporting, stacking, storing etc. under
diverse conditions.
f. Disposability –
One of the qualities required of a good package is that it should be easily disposed of or recycled.
in designing packages.
Labelling
Labelling is the process of fixing labels on the export product. A label is that part of the product
that carries information about the product & the seller. It provides written information about the
product such as features of the product, its composition, price, date of manufacture & expiry,
name of the producer etc. Its main purpose is to inform the consumer essential details in respect
of the product as regards its quantity, quality, how to use & maintain it.
Types of Labels
Brand Label –
It is a simple label which carries only the brand name.
Descriptive Label –
It gives details of the product such as features, uses, contents, warnings, directions for use etc.
Grade Label –
It identifies the quality of the product with a letter, number or word.
Forms of Labels
Labels on the product may assume any of the following forms –
a. Strip of the cloth
b. Card label
c. Adhesive sticker
d. User`s manual
Contents of Label
Every label should contain the following information’s –
Information to satisfy the legal requirements of a particular country
Instructions for taking care of the product
Dimensions of the product
Instructions for the use of the product
Country of origin
Name & address of the manufacturer
Lot number of the consignment
Date of manufacture & expiry
VEDA TUTORIALS 39
INTERNATIONAL MARKETING
• Distribution (or "Place") is the fourth traditional element of the marketing mix. The other
three are Product, Price and Promotion.
VEDA TUTORIALS 40
INTERNATIONAL MARKETING
VEDA TUTORIALS 41
INTERNATIONAL MARKETING
Channel 2 contains one intermediary. In consumer markets, this is typically a retailer. The
consumer electrical goods market in the UK is typical of this arrangement whereby producers
such as Sony, Panasonic, Canon etc. sell their goods directly to large retailers such as Comet,
Dixons and Currys which then sell the goods to the final consumers.
Channel 3 contains two intermediary levels ‐ a wholesaler and a retailer. A wholesaler typically
buys and stores large quantities of several producers goods and then breaks into the bulk
deliveries to supply retailers with smaller quantities. For small retailers with limited order
quantities, the use of wholesalers makes economic sense. This arrangement tends to work best
where the retail channel is fragmented ‐ i.e. not dominated by a small number of large, powerful
retailers who have an incentive to cut out the wholesaler. A good example of this channel
arrangement in the UK is the distribution of drugs.
VEDA TUTORIALS 42
INTERNATIONAL MARKETING
Product Characteristics
Market & Customer Characteristics
Middlemen Characteristics
Company Characteristics & Objectives
Competitors Characteristics
Environmental Characteristics
VEDA TUTORIALS 43
INTERNATIONAL MARKETING
Pricing Considerations
The price considerations listed below will help an exporter determine the best price for the
product overseas.
• At what price should the firm sell its product in the foreign market?
• What type of market positioning (customer perception) does the company want to convey
from its pricing structure?
• Does the export price reflect the product’s quality?
• Is the price competitive?
• Should the firm pursue market penetration or market‐ skimming pricing objectives
abroad?
• What type of discount (trade, cash, quantity) and allowance (advertising, trade‐off)
should the firm offer its foreign customers?
• Should prices differ by market segment?
Pricing?
• What pricing options are available if the firm’s costs increase or decrease? Is the demand
in the foreign market elastic or inelastic?
• Are the prices going to be viewed by the foreign government as reasonable or
exploitative?
• Do the foreign country’s antidumping laws pose a problem?
As in the domestic market, the price at which a product or service is sold directly determines a
firm’s revenues. It is essential that a firm’s market research include an evaluation of all of the
variables that may affect the price range for the product or service. If a firm’s price is too high,
the product or service will not sell. If the price is too low, export activities may not be
sufficiently profitable or may actually create a net loss.
The traditional components of determining proper pricing are costs, market demand, and
competition. Each of these must be compared with the firm’s objective in entering the foreign
market. An analysis of each component from an export perspective may result in export prices
that are different from domestic prices.
It is also very important that the exporter take into account additional costs that are typically
VEDA TUTORIALS 44
INTERNATIONAL MARKETING
borne by the importer. They include tariffs, customs fees, currency fluctuation transaction costs
and value‐ added taxes (VATs). These additional costs can add substantially to the final price
paid by the importer, sometimes resulting in a total of more than double the U.S. domestic
price.
b. Costs
The computation of the actual cost of producing a product and bringing it to market is the core
element in determining if exporting is financially viable. Many new exporters calculate their
export price by the cost‐plus method. In the cost‐plus method of calculation, the exporter starts
with the domestic manufacturing cost and adds administration, research and development,
overhead, freight forwarding, distributor margins, customs charges, and profit.
The effect of this pricing approach may be that the export price escalates into an uncompetitive
range. Marginal cost pricing is a more competitive method of pricing a product for market entry.
This method considers the direct, out‐of‐pocket expenses of producing and selling products for
export as a floor beneath which prices cannot be set without incurring a loss. For example,
additional costs may occur due to product modifica‐tion for the export market that
accommodates different sizes, electrical systems, or labels. On the other hand, costs may
decrease if the export products are stripped‐down versions or made without increasing the fixed
costs of domestic produc‐tion.
Other costs should be assessed for domestic and export products according to how much benefit
each product receives from such expenditures. Additional costs often associated with export
sales include:
VEDA TUTORIALS 45
INTERNATIONAL MARKETING
c. Market Demand
For most consumer goods, per capita income is a good gauge of a market’s ability to pay. Some
products may create such a strong demand such as popular goods like Levis, that even low per
capita income will not affect their selling price. Simplifying the product to reduce its selling
price may be an answer for the exporter to most lower per capita income markets. The firm must
also keep in mind that currency fluctuations may alter the affordability of its goods. Thus,
pricing should try to accom‐modate wild changes in the U.S. and/or foreign currency. The firm
should anticipate the type of potential customers. If the firm’s primary customers in a developing
country are expatriates or belong to the upper class, a higher price might be feasible even if the
average per capita income is low.
Competition In the domestic market, few companies are free to set prices without carefully
evaluating their competitors’ pricing policies. This situation is true in exporting, and is further
complicated by the need to evaluate the competition’s prices in each potential export market.
If there are many competitors within the foreign market, the exporter may have little choice but
to match the market price or even underprice the product or service in order to establish a market
share. On the other hand, if the product or service is new to a particular foreign market, it may
actually be possible to set a higher price than in the domestic market.
Export Pricing
Objectives of Export Pricing
a. Survival –
An exporter faces competition not only form his fellow exporters but also from other countries
exporters. In such competition markets, one of the marketing tools which can make exporters
survive in the competition pricing. Making price competitive, thereby earning less profit in order
to survive could be one of the pricing objectives. Keeping prices competitive & maintaining low
prices is a short-term objective, as every exporter aims as increasing the profits at the later stage.
b. Maximum Sales Growth –
Depending upon the competition & sensitivity of market to price, the final pricing decision needs
to be taken. There are two alternatives available for this purpose:
Setting lower price to overseas buyers leads to higher sales volume, thereby earning more
profits. For this purpose, the market should be highly price sensitive. Such low prices
discourages competition thereby further increasing sales.
Setting higher prices to indicate superior quality of the product. Such indication leads
consumers to rate products higher compared to that of competitors. Due to this
perception, sales volume of the product increases.
c. Maximum Current Profits –
An exporter may determine his objective of securing maximum profits. A price which would
generate. Such a profit is to be established. For this purpose, it is necessary to have complete
information of cost & demand. A price which can generate maximum cash flows or a higher rate
of returns is determined. But this objective is more of a short-term nature & bases its
performance on profits which may turnout to be dangerous in export markets.
d. To Establish Leadership –
To establish not only superior quality image but also emphasize on leadership or number one
position in the export markets. By charging a higher price & making a noticeable difference in
VEDA TUTORIALS 46
INTERNATIONAL MARKETING
Advantages –
It is very flexible policy
Price is based on market conditions
Disadvantages –
It is difficult to estimate what the traffic will bear
There is a possibility of ignoring the elasticity of demand factor
c. Following competitors –
Many firms follow the dominant competitors particularly the price leader is setting the price. The
price leader is the firm which initiates the price trends.
The important alternatives while following the competitors are –
Setting the price of the same level as that of the competitor
Setting the price below that of the competitor.
e. Negotiated Prices –
Deciding the price by negotiation between the seller & the buyers is common. This is popular in
government & institutional purchases.
Advantages –
It has great flexibility
It has the opportunity to put across & understand the points of both the buyer & the seller.
Disadvantages –
If the bargaining power of the seller is weak, he may not be able to get a good price.
VEDA TUTORIALS 48
INTERNATIONAL MARKETING
costing
• you money to produce and sell, and starts to generate a profit for your company.
The graphic method of analysis (below) helps you in understanding the concept of the break‐
even point. However, the break‐even point is found faster and more accurately with the
following formula:
Q = FC / (UP ‐ VC) where:
Q = Break‐even Point, i.e., Units of production (Q),
FC = Fixed Costs,
VC = Variable Costs per Unit
UP = Unit Price
Therefore,
Break‐Even Point Q = Fixed Cost / (Unit Price ‐ Variable Unit Cost)
VEDA TUTORIALS 49
INTERNATIONAL MARKETING
later
It has limitations in applying to export-oriented units
i. Transfer Pricing –
Transfer pricing is more appropriate to those organisations with decentralized profit centres.
Transfer pricing is used to motivate profit center managers, provide divisional flexibility and
also further corporate profit goals. Across national boundaries the system gets complicated by
taxes, joint ventures, attitudes of governments and so on. There are four basic approaches to
transfer pricing.
• Transfer at cost: few practice this, which recognizes foreign affiliates contribute to
profitability by operating domestic scale economies. Prices may be unrealistic so this
method is seldom used. Otherwise it is basically used for increasing corporate
profitability.
• Transfer at direct cost plus overheads and margin. Similar to that in transfer at cost.
Profits are show at every stage.
• Transfer at a price derived from end market prices: very useful strategy in which
market based transfer prices and foreign sourcing are used as devices to enter markets too
small for supporting local manufacturers. This gives a valuable foothold. Prices are
required to be competitive in the international market.
• Transfer at an "arm's length": this is the price that would have been reached by
unrelatedparties in a similar transaction. The problem is identifying a point "arm's length"
price for all products other than commodities. Pricing at "arm's length" for differentiated
products results not in a specific price but prices, which fall in a pre-determinable range.
j. Dumping –
It is the sale of an imported good or product at a price lower than normally charged indomestic
market or country of origin than the country of sale. It is usually done by organizations to capture
the market share. There are anti-dumping legislations used by the government to protect local
industries since it affects development of local economy, as it cannot be predicted. To be
convicted, both price discrimination and injury must be proved.
Elements of Costs
I. Export Price Based on Marginal Costs –
a. Direct Costs –
Variable costs
o Direct material
o Direct Labour
o Variable Production Overheads
o Variable Administrative Overheads
b. Other Costs Directly Related to Exports –
Selling costs – advertising support to importers abroad
Special packing, labelling etc.
Commission to Overseas Agent
Export Credit Insurance
Bank Charges
Inland Freight
VEDA TUTORIALS 50
INTERNATIONAL MARKETING
Forwarding Charges
Inland Insurance
Port Charges
Export Duties, if any,
Warehousing at Port, if required
Documentation & Incidentals
Interest on funds involved / cost of deferred credit
Cost of after-sales service including free parts supply
Consular fees
Pre-shipment inspection & loss on rejects
Total Direct Costs -
Less: Duty Drawback & benefits from sale of import licenses, if any,
Direct Cost = F.O.B. price at marginal cost
Freight (Volume or weight whichever is higher)
Insurance (C.I.F. price based on marginal costs)
VEDA TUTORIALS 51
INTERNATIONAL MARKETING
VEDA TUTORIALS 52
INTERNATIONAL MARKETING
VEDA TUTORIALS 53
INTERNATIONAL MARKETING
Selling Price per Unit: The amount of money charged to the customer for each unit of a
product or service.
Total Fixed Costs: The sum of all costs required to produce the first unit of a product.
This amount does not vary as production increases or decreases, until new capital
expenditures are needed.
Variable Unit Cost: Costs that vary directly with the production of one additional unit.
Total Variable Cost The product of expected unit sales and variable unit cost, i.e.,
expected unit sales times the variable unit cost.
Forecasted Net Profit: Total revenue minus total cost. Enter Zero (0) if you wish to find
out the number of units that must be sold in order to produce a profit of zero (but will
recover all associated costs). Each of these variables is interdependent on the break‐even
point analysis. If any of the variables changes, the results may change.
Total Cost: The sum of the fixed cost and total variable cost for any given level of
production, i.e., fixed cost plus total variable cost.
Total Revenue: The product of forecasted unit sales and unit price, i.e., forecasted unit
sales time’s unit price.
Number of units that must be sold in order to produce a profit of zero (but willrecover all
associated costs). In other words, the break‐even point is the point at which your product stops
costing
• you money to produce and sell, and starts to generate a profit for your company.
The graphic method of analysis (below) helps you in understanding the concept of the break‐
even point. However, the break‐even point is found faster and more accurately with the
following formula:
Q = FC / (UP ‐ VC) where:
Q = Break‐even Point, i.e., Units of production (Q),
FC = Fixed Costs,
VC = Variable Costs per Unit
UP = Unit Price
Therefore,
VEDA TUTORIALS 54
INTERNATIONAL MARKETING
Break-even price is the price for a given level of output at which there is neither any loss
nor profit. In other words, if the total costs of productions & selling a particular quantity
of the product are divided by the quantity, we get the break-even price.
It helps us to understand the minimum sales required to avoid any loss & also profit or
loss or loss of various sales level.
The difference between the BEP & expected capacity utilization is the margin of safety.
Lower the BEP higher is the chance of the project making profits & lower is the risk of
incurring loss.
If the BEP is very high, the risk will also be very high.
Calculation of BEP
a. In terms of physical units –
The number of units required to be sold to achieve the BEP can be calculated using the following
formula –
BEP = FC / (SP - VC) = FC / C
Where,
FC = Fixed Costs
VC = Variable Costs
SP = Selling Price
C = Contribution per unit.
VAN can encourage exports. The tax is identifiable & an exporter can get full rebate on
VAT paid. Goods are exported tax free under VAT.
VAT levy provides a lot of relevant information on business inputs & outputs. It imposes
an accounting discipline on trade & gives reliable statistical information.
VEDA TUTORIALS 56
INTERNATIONAL MARKETING
The disadvantage is mainly that one can be at the "mercy" of overseas agents and so the lack of
control has to be weighed against the advantages. For example, in the exporting of African
horticultural products, the agents and Dutch flower auctions are in a position to dictate to
producers.
Besides exporting, other market entry strategies include licensing, joint ventures, contract
manufacture, ownership and participation in export processing zones or free trade zones.
The two methods of entry in to foreign markets are Direct & Indirect.
I. Direct Exporting
In direct exporting, manufacturer takes upon himself the task of managing the export sales. Thus
there is more involvement of the manufacturer in the export business.
In this the manufacturer`s own staff works with more dedication since their own prosperity
depends upon the success of the export effort. The employees are more knowledgeable about the
company specific sales methods. They can be compensated as per the long-term overall interests
of the whole enterprise.
&distributing it abroad. Or they may share an agent in one or in several areas. This co-operation
can be completely informal &adhoc. Later, a joint enterprise formally organized can be set up.
The group can assist in solving production problems, in quality control & in product adaptation.
It can mount an intensive advertising & sales promotion campaign in chosen market abroad. It
can employ first class agents.
VEDA TUTORIALS 58
INTERNATIONAL MARKETING
important centres abroad. They usually have a system of gathering market information & keep
close watch on market trends. The nature of their business makes it possible for them to assess
marketability of products & prospects of their success. They often specialize in certain
commodities or in certain areas. This method of exportation is useful, when the company is small
& therefore, not in position to start export department to look after export sales.
b. Selling to Visiting / Resident Buyers –
Many big foreign companies have their resident buying representatives in India & other
countries who are entrusted with the job of procurement. Some other companies regularly send
buying terms for the same purpose. The amount of business that is conducted by such buying
operations is substantial. The manufacturer is to burdened with the problem of actual
exportation. Buyers often co-operate with producers in developing countries to adapt products.
c. Selling through Overseas Import Houses –
The existence of large import houses in some countries allows an alternative form of entering
such markets. Selling through trading houses automatically ensures that the goods will reach the
important distributors & through them down the distribution system. Due to complicated
distribution system, smaller companies & bigger companies have started export marketing
through trading houses.
VEDA TUTORIALS 59
INTERNATIONAL MARKETING
B. Licensing
Licensing is defined as "the method of foreign operation whereby a firm in one country agreesto
permit a company in another country to use the manufacturing, processing, trademark, know‐
how or some other skill provided by the licensor".
It is quite similar to the "franchise" operation. Coca Cola is an excellent example of licensing. In
Zimbabwe, United Bottlers have the license to make Coke.
Licensing involves little expense and involvement. The only cost is signing the agreement and
policing its implementation.
Advantages –
Good way to start in foreign operations and open the door to low risk manufacturing
relationships
Linkage of parent and receiving partner interests means both get most out of marketing
effort not tied up in foreign operation and
VEDA TUTORIALS 60
INTERNATIONAL MARKETING
Disadvantages –
Limited form of participation ‐ to length of agreement, specific product, process or
trademark
Potential returns from marketing and manufacturing may be lost
Partner develops know‐how and so license is short
Licensees become competitors ‐ overcome by having cross technology transfer deals and
Requires considerable fact finding, planning, investigation and interpretation.
Both parties have the responsibility to maintain the product quality & promoting the
product.
Costly & tedious litigation may crop up & may hurt both the parties & the market
There is scope for misunderstanding between parties despite the effectiveness of the
agreement
The problem of leakage in the trade secrets of the licensor
Licensee may sell the product outside the agreed territory & after the expiry of the
contract.
Those who decide to license ought to keep the options open for extending market
participation. This can be done through joint ventures with the licensee.
C. Franchising
It is a form in which a parent company (the franchiser) grants another independent entity (the
franchisee) the right to do business in a prescribed manner. The right can take form of selling the
franchisor`s products “using its name, production, marketing techniques or general business
approach.”
Advantages –
Franchisor can enter global market with low investment & low risks
Franchisor can get the information regarding the markets, culture, customs &
environment of the host country
Franchisor learns more lessons from the experiences of the franchisees which he could
not experience from the home country`s market.
Franchisee can also start a business with low risk as he selects an established & proven
product & operating system
Franchisee gets the benefits of R&D with low cost
Franchisee escapes from the risk of product failure.
Disadvantages –
International franchising may be more complicated than domestic franchising
It is difficult to control the international franchisee
Franchising agents reduce the market opportunities for both the franchisor & franchisee
Both the parties have the responsibilities to main product quality & product promotion
There is a problem of leakage of trade secrets
VEDA TUTORIALS 61
INTERNATIONAL MARKETING
D. Joint ventures
Joint ventures can be defined as "an enterprise in which two or more investors share ownership
and control over property rights and operation".
Joint ventures are a more extensive form of participation than either exporting or licensing. In
Zimbabwe, Olivine industries has a joint venture agreement with HJ Heinz in food processing.
Advantages –
Sharing of risk and ability to combine the local in‐depth knowledge with a foreign partner
with know‐how in technology or process
Joint financial strength
May be only means of entry and
May be the source of supply for a third country.
They spread the risk between or among partners
They provide synergy due to combined efforts of varied parties
Disadvantages –
Partners do not have full control of management.
May be impossible to recover capital if need be.
Disagreement on third party markets to serve and partners may have different views on
expected benefits.
If the partners carefully map out in advance what they expect to achieve and how, then
many problems can be overcome.
Disadvantages –
This strategy adds no capacity to the industry
Acquiring a firm in foreign country is a complex task
Sometime, host country imposed restrictions on acquisition of local companies by foreign
companies
Labour problems of the host country`s company are also transferred to the acquired
company.
F. Greenfield Strategy
It refers to starting with a plain green site & building on it i.e. starting the operations of a
company from scratch in a foreign markets. The company conduct survey, selects the location,
VEDA TUTORIALS 62
INTERNATIONAL MARKETING
buys & / or leases land, creates the new facilities, erects the machinery, remits or transfers the
human resources & starts the operations & marketing activities.
Advantages –
Company selects the best location from all viewpoints
The company can avail the incentives, rebates & concessions offered by the host
government including local governments.
The company can have latest models of building, machinery & equipment technology
The company can also have its own policies & styles of HRM
Disadvantages –
This strategy result, in a longer gestation period as the successful implementation takes
time & patience
Some companies may not get the land in the location of its choice
The company has to follow the rules 7 regulations imposed by the host country`s
Government in case of construction of the factory`s buildings
Host country`s Government may impose conditions that the company should recruit local
people & train them, if necessary, to meet the company`s requirements.
VEDA TUTORIALS 63
INTERNATIONAL MARKETING
Fears that domestic organized sector might not be competitive enough to tackle
international players might not only result in loss of market share for them in closure of
their units.
Supermarkets will establish their monopoly in the Indian market
Increase in real estate prices
VEDA TUTORIALS 64
INTERNATIONAL MARKETING
Ethnic Factors –
Infrastructure –
Bureaucracy & Procedures –
Market Hub –
o Specific Factors
Trends in domestic production & consumption & estimates for the future of
the product(s) concerned.
Trends in imports & exports & estimates for the future
Nature of competition
Government policy / regulations
Infrastructure relevant to the industry
Supply conditions of raw materials & other inputs
Trade practices & customs
Cultural factors & consumer characteristics
VEDA TUTORIALS 65
INTERNATIONAL MARKETING
adjustment and stabilization. While the stabilization programme included inflation control, fiscal
adjustment and BOP adjustment, the structural reforms included trade and capital flows reforms,
industrial deregulation, disinvestment and public enterprise reforms and financial sector reforms.
The programme of economic reforms has not been entirely successful and as a result, the
globalization process of the Indian economy has not gathered momentum. Indian business
continues to face a number of difficulties and obstacles in their effort to globalize their business.
These obstacles are as follows:
ADVANTAGES OF GLOBALISATION:
• For successful globalization, countries need to chalk out strategies and policies to open
up the doors for the inflows of foreign direct investment (FDI). The FDI by the MNCs
brings with it flow of foreign exchange/ foreign capital, inflow of technology, real capital
VEDA TUTORIALS 66
INTERNATIONAL MARKETING
DISADVANTAGES OF GLOBALIZATION
• Globalization is never accepted as unmixed blending. Critics have pessimistic views
about its ill‐ consequences.
• When a country is opened up and its market economy and financial sectors are well
liberalized, its domestic economy may suffer owing to foreign economic invasion.
• A developing economy hen lacks sufficient maturity; globalization may have adverse
effect on its growth.
• Globalization may kill domestic industries when they fail to improve and compete with
foreign well‐ managed, well‐established firms.
• Globalization may result into economic imperialism.
• Unguarded openness may become a playground for speculators. Currency speculation
and speculators attacks, as happened in case of Indonesia, Malaysia, Philippines,
Thailand, etc. recently, may lead to economic crisis. It may lead to unemployment,
poverty and growing economic inequalities.
VEDA TUTORIALS 67