Washing Machine: Service Manual
Washing Machine: Service Manual
Washing Machine: Service Manual
SERVICE MANUAL
CAUTION
Before servicing the washer, Read the safety precautions in the manual.
CONTENTS
1. Specifications ..................................................................................................................................................3
2. Installation Instructions....................................................................................................................................4
3. Operating Instructions
3-1. Identification of Parts .............................................................................................................................10
3-2. Before Starting to Wash .........................................................................................................................11
3-3. Function of Each Button.........................................................................................................................16
3-4. Washing Programs ................................................................................................................................18
3-5. Other Functions .....................................................................................................................................20
3-6. Care and Maintenance...........................................................................................................................28
4. Service Information
4-1. DISPLAY DIAGRAM..............................................................................................................................29
4-2. MAIN DIAGRAM....................................................................................................................................30
4-3. WIRING DIAGRAM ..............................................................................................................................31
4-4. PROGRAM TIME CHART .....................................................................................................................32
4-5. Disassembly Instruction .........................................................................................................................33
4-6. Test Running without water ...................................................................................................................38
4-7. Trouble Shooting against Common Washing Problems ........................................................................39
4-8. Trouble Shooting According to Error Message ......................................................................................41
4-9. How to Diagnose and Repair by Symptom ............................................................................................42
5. Exploded View ..............................................................................................................................................53
6. Replacement Part List...................................................................................................................................59
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1. SPECIFICATIONS
SOFTENER Applied
DISPENSER
DETERGENT Applied
DISPENSER
BLEACH INILET Applied
AUTO POWER OFF Applied
SENSOR Applied
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2. INSTALLATION INSTRUCTIONS
2-1. HOW TO ADJUST LEVEL
1 Installation area
• Install the washer on flat and firm
surface.
2 Checking level
• Open the lid, and check if the
washer is correctly leveled by
looking down from the top.
Adjustable leg
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Checking slope Confirming level
• If installation surface is tilted, the • Place the washer to original position
washer will be shaken. and confirm the level.
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2-2. CONNECTING WATER SUPPLY HOSE
Before connecting Water Supply Hose to water tap, check your hose type and choose correct
instruction. Water Supply Hose may vary according to the country.
Make sure connect blue inlet hose to COLD water tab, and orange inlet hose to HOT water tab.
Normal Type {Normal tab without thread & screw type inlet hose.)
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One Touch Type (NORMAL TAB WITHOUY THREAD & ONE TOUCH TYPE INLET HOSE.)
Water Supply
Manguera Hose de Agua
de Suministro
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Screw Type
Rubber Packing
Rubber seal
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2-3. CONNECT THE DRAIN HOSE
• Connect the drain hose to the • Attach the clip to the drain hose. • Check that the drain hose is
outlet of the drain pump located And then push it toward the body hung up over the edge of the
at the rear of the washing of the washing machine as laundry tub.
machine. indicated by the arrow. • Do not use an extension hose.
Hose
Guide
Within 50mm
0.9~1.2m
Drain Hose
NOTE : • Never lay down the drain hose, as water will be discharged.
• Be sure the drain hose is properly routed so it will not kink or lift from the sink.
• The discharge height should be approximately 0.9~1.2m from the floor.
• Connect the drain hose adjusting the length of it not to be dropped. If drain hose is dropped the
drainage could be poor because of blockage in the hose.
• Connect the drain hose to the outlet of the drain • Fix the drain hose with the clip.
located at the back side of the washing machine. And then push it toward the body as in the figure.
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3. OPERATING INSTRUCTION
3-1. IDENTIFICATION OF PARTS
POWER PLUG
If the supply cord is
damaged, it must be
BLEACH
replaced by the
DISPENSER( )
manufacturer or its
FUNCTION service agents or
SELECTOR similarly qualified
person in order to
TUB avoid a hazard.
START/PAUSE
BUTTON
Use to start or
stop the washing DRAIN HOSE
machine for pump model
Check if the drain
temporarily. hose is placed into
the laundry tub and
Multi Clean Filter secured before
operating the
washing machine.
If the drain hose is
not elevated, the
water will syphon
ADJUSTABLE LEGS out completely.
Use to level the washing
machine for correct BASE
balance & spin operation.
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3-2. BEFORE STARTING TO WASH
Care Labels
* Look for a care label on your clothes. This will tell you about the fabric content of your garment
and how it should be washed.
Sort clothes into loads that can be washed with the same wash cycle, Water Temperature and spin speed.
Sorting
To get the best results, different fabrics need to be washed in different ways.
• SOIL (Heavy, Normal, Light) Separate clothes according to the type and amount of soil.
• COLOR (Whites, Lights, Darks) Separate white fabrics from colored fabrics.
• LINT (Lint producers, Collectors) Separate lint producers and lint collectors.
Lint Producers Terry cloth, Chenile, Towels, Nappies, Diapers
Lint Collectors Synthetics, Corduroy, Permanent Press, Socks
Loading
Do not wash fabrics containing flammable materials WARNING
(waxes, cleaning fluids, etc.). Fire Hazard
Load Size Never place items in the washer that are
dampened with gasoline or other flammable
The WATER LEVEL should just cover the clothes. Adjust the load size
fluids.
accordingly. Loosely load clothes no higher than the top row of holes in No washer can completely remove oil.
the washer tub. To add items after washer has started, press START Do not dry anything that has ever had any type
button and submerge additional items. Close the lid and press START of oil on it (including cooking oils).
button again to restart. Doing so can result in death, explosion, or fire.
Light and Large-sized clothing
Clothes like downs and woollens are light weight, large and float easily.
Use a nylon net and wash them in a small amount of water. If the laundry floats during the wash cycle,
it may become damaged. Use dissolved Detergent to prevent the Detergent from clumping.
Long laundry items
Use nylon nets for long, DELICATE items. For laundry with long strings or long length , a net will
prevent tangling during washing. Fasten zippers, hook, and strings to make sure that these items
don't snag on other clothes.
Nylon net is not supplied by LG.
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Using Water
NOTE
[ Minimum water amount ]
It depends on laundry load and washer model. If adding water manually at the beginning of a wash, the water
sensor will then allow the machine to start washing when the minimum amount of water has been added.
Water Temperature
• The machine sets the appropriate temperature automatically according to the wash program.
• You can change the Water Temperature by pressing the WATER TEMP. button. (refer to page 14)
• The temperature of the water impacts the effectiveness of all laundry additives and therefore, the cleaning results.
We recommend temperatures of:
- HOT 49~55°C…(120-140 ) White items, diapers, underclothing and heavily soiled, colorfast items.
- WARM 29~40°C…(85-105 ) Most items
- COLD* 18~24°C…(65-75 ) Only very bright colors with light soil.
• When washing in COLD water additional steps may be needed:
- Adjust Detergent amount and pre-dissolve Detergent in WARM water and add to the machine by hand.
- Pretreat spots and stains
- Soak heavily soiled items
- Use appropriate bleach
* Temperature below 18°C…(65 ) will not activate laundry additives and may cause lint, residue, poor cleaning,
etc. In addition, Detergent manufactures and care labels define COLD water as 26~29°C…(80-85 ).
If the temperature of the water in the tub is too cold for your hands, the Detergent will not activate and clean effectively.
NOTE
If iron is present in the water the clothes may become an all-over yellow or they may be stained with brown or
orange spots or streaks. Iron is not always visible. Installation of water softener or an iron filter may be necessary
for severe cases.
Detergent
Follow the Detergent package directions. Using too little Detergent is a common cause of laundry problems as is if
too much detergent is used.
Only more Detergent if you have hard water, large loads, greasy or oily soils or lower Water Temperature.
Using Detergent
Adding Detergent
Add measured detergent to the detergent compartment of the dispenser drawer.
Detergent is flushed through the dispenser at the beginning of the wash phase. Pre dissolved detergent can also
be added directly into the bowl by hand at this time.
Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load.
Avoid using too much detergent in your washer, as it can lead to oversudsing and detergent residue being left on
the clothes.
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Using Liquid Bleach
• Check clothing care label for special instructions and separate the
laundry to be bleached
• Dilute liquid chlorine bleach.
• Measure the recommended amount of liquid bleach carefully following
instructions on the bottle.
• Before starting the washer, pour measured amount of bleach directly into
bleach dispenser. Avoid splashing or overfilling. Powdered bleach
should be mixed thoroughly with water before pouring.
NOTE
Never pour undiluted liquid bleach directly onto clothes or into the wash basket.
This may cause change of color or damage the laundry.
Do not pour powdered bleach into bleach dispenser.
Attention
Do not mix with Detergent or bleach.
Never pour fabric softener directly on clothes. It may stain them.
Do not stop the washer during the first spin for timely dispensing.
Softener will not be dispensed if an Option Wash is selected.
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SPECIAL GUIDE FOR STAIN REMOVAL
WARNING
Do not use or mix liquid chlorine bleach with other household chemicals such as toilet cleaners, rust removers, acid or products
containing ammonia. These mixtures can produce dangerous fumes which can cause serious injury or death.
To reduce the risk of fire or serious injury to persons or property, comply with the basic warnings listed below:
• Read and comply with all instructions on stain removal products.
• Keep stain removal products in their original labeled containers and out of children’s reach.
• Thoroughly wash any utensil used.
• Do not combine stain removal products, especially ammonia and chlorine bleach. Dangerous fumes may result.
• Never wash items which have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry cleaning solvents
or other flammable or explosive substances because they give off vapors that could ignite or explode.
• Never use highly flammable solvents, such as gasoline, inside the home. Vapors can explode on contact with flames or sparks.
Stain Removal
STAIN TREATMENT
Adhesive tape, chewing gum, Apply ice. Scrape off excess. Place stain face down on paper towels. Saturate with prewash stain remover or
rubber cement nonflammable dry cleaning fluid.
Baby formula, dairy products, egg Use product containing enzymes to pretreat or soak stains.
Beverages (coffee, tea, soda, Pretreat stain. Wash using COLD water and bleach safe for fabric.
juice, alcoholic beverages)
Blood Rinse with COLD water. Rub with bar soap. Or pretreat or soak with product containing enzymes. Wash using
bleach safe for fabric.
Scrape off surface wax. Place stain face down between paper towels. Press with warm iron until wax is
Candle wax, crayon absorbed. Replace paper towels frequently. Treat remaining stain with prewash stain remover or
nonflammable dry cleaning fluid. Hand wash to remove solvent. Wash using bleach safe for fabric.
Chocolate Pretreat or soak in WARM water using product containing enzymes. Wash using bleach safe for fabric.
Collar or cuff soil, cosmetics Pretreat with prewash stain remover or rub with bar soap.
Dye transfer on white fabric Use packaged color remover. Wash using bleach safe for fabric.
Grass Pretreat or soak in WARM water using product containing enzymes. Wash using bleach safe for fabric.
Grease, oil, tar (butter, fats, salad Scrape residue from fabric. Pretreat. Wash using hottest water safe for fabric. For heavy stains and tar, apply
dressing, cooking oils, car grease, nonflammable dry cleaning fluid to back of stain. Replace towels under stain frequently. Rinse throughly.
motor oils) Wash using hottest water safe for fabric.
Some inks may be impossible to remove. Washing may set some inks. Use prewash stain remover,
Ink denatured alcohol or nonflammable dry cleaning fluid.
Wash with chlorine bleach if safe for fabric. Or, soak in oxygen bleach and HOT water before washing. Badly
Mildew, scorch mildewed fabrics may be permanently damaged.
Mud Brush off dry mud. Pretreat or soak with product containing enzymes.
Mustard, tomato Pretreat with prewash stain remover. Wash using bleach safe for fabric.
Nail polish May be impossible to remove. Place stain face down on paper towels. Apply nail polish remover to back of
stain. Repeat, replacing paper towels frequently. Do not use on acetate fabrics.
Paint, varnish WATER BASED : Rinse fabric in cool water while stain is wet. Wash. Once paint is dry, it cannot be removed,
OIL BASED AND VARNISH : Use solvent recommended on can label. Rinse throughly before washing.
Rust, brown or yellow For spots, use rust remover safe for fabric. For discoloration of an entire load, use phosphate Detergent and
discoloration nonchlorine bleach. Do not use chlorine bleach because it may intensify discoloration.
LIQUID : Pretreat with a paste of granular Detergent and water. PASTE : Scrape residue from fabric. Pretreat
Shoe polish with prewash stain remover or nonflammable dry cleaning fluid. Rub Detergent into dampened area, Wash
using bleach safe for fabric.
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3-3. FUNCTION OF EACH BUTTON
WATER TEMPERATURE TIME LEFT, DELAY START
BUTTON (OPTION) WATER LEVEL BUTTON (RESERVATION), ALARM INDICATION
• Use to select Water • Use to select the proper amount of water in • Time left - During operation, the remaining
Temperature. relation to the weight and type of laundry. time is indicated.
Pressing the button allows • Automatically controlled, but can be selected • DELAY START INDICATION
you to select COLD manually by pressing the WATER LEVEL (RESERVATION) - When DELAY START
Button. (RESERVATION) program is selected, it
WARM (HOT&COLD) • WATER LEVEL is automatically selected for indicates the finishing time. (RES.=DELAY)
HOT COLD FUZZY program. • Alarm indication - When an error occurs, an
respectively. The following settings are indicated as the error message appears to indicate the
button is pushed abnormality. For example, indicates that
7 8 9 10 1 2 3 4 5 6 7 the lid is open.
AIR DRY
• This button is used for air-
drying of your laundry.
• Air dry selections light up in
sequence as follows.
60 90 120 60 as the
button is pushed.
• Press the button for 3 seconds
to select and press the Power
botton to cancel the operation.
(refer to page 22)
SOIL LEVEL BUTTON TUB DRY WASH. RINSE. SPIN BUTTON CHILD LOCK FUNCTION
• This button allows you • Use this when • Use when wash, rinse, spin • Use to lock or unlock the
to select the strength of you want to dry time need to be adjusted. control buttons to prevent
the wash action. Tub. • The time increases when the settings from being
• Power option selections • This can be button is pressed. changed by a child.
light up in sequence as set/canceled by • If adjustments are needed To lock, push the RINSE
follows Normal Heavy pressing the Wash during the wash, press the and SPIN buttons
Light Normal as the button and Rinse [start/pause] button before simultaneously and to
button is pushed. button making any changes. unlock push them one
This can be selected for simultaneously. • When the button is pressed more time during the
any program. (refer to page 22) during washing, the washing process.
• Adjustment can be made remaining time is displayed. (refer to page 25)
while washing.
NOTE
* For optimizing the washing algorithm, the displaying time may be changed during washing-increased by 8minutes at
maximum and decreased by 4 minutes at maximum.
* If the Detergent quantity is excessive,the machine will automatically add one or two rinses in order to improve the
rinse performance.
* The Detergent sensor will make algorithm changes to compensate for detergent quantity, only if the detergent powder
is synthetic based, If a liquid or organic based detergent is used, or too much bleaching agent, the detecting ability of
the sensor may be decreased.
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WASHING CONDITION INDICATOR (OPTION)
• It only operates in FUZZY Program.
• During sensor detection, the LED flashes green, orange and red in turn. And, after detecting, the LED lights a
specific color according to the detecting condition as follows:
If the current washing condition (Detergent quantity, Water Temperature, water quality, etc.) is determined
as better than the standard one, it optimizes the algorithm to save the energy by decreasing washing
time/strength, and the LED automatically turns to red.
If the current washing condition is determined as worse than the standard one, it optimizes the algorithm by
increasing washing time/strength, and the LED automatically turns to orange.
If the current washing condition is determined as equal to the standard one, the algorithm has no change
and the LED turns to green.
POWER(AUTO OFF)
BUTTON
• Use to turn the power on or off.
• Push again and power goes on or off
• The power goes off automatically
about 10 seconds after the wash is
finished.
* As the detecting ability of the sensor may be decreased over time, a tub clean cycle periodically is recommended.
(refer to page 21)
* Even if the water level or the water temperature are changed by the user in FUZZY Program, the sensor will still
work. The sensor algorithm may differ according to models.
* The control panel may differ according to different models.
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3-4. WASHING PROGRAMS
1 3 2 5
Use this program for washing • Select the • Use neutral Detergent
delicate fabrics such as lingerie and WOOL appropriate for the
woolens. (wash only “water program on laundry.
washable” clothes) Before washing the Control • When washing woolens
your woolens check the care label panel. use a mild Detergent
for the washing instructions. recommended for
(wash only water washable clothes) washing wool.
1 3 2 5
1 3 2 5
1 3 2 5
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Close the lid Finish Caution & Note
4 6 7
4 6 7
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3-5. OTHERS FUNCTIONS
1) SOAK Wash
Use this mode to wash normal clothes or thick and heavy clothes which are excessively dirty.
SOAK mode can be used with FUZZY or JEAN or ECO COTTON or SILENT or FAVORITE program.
• SOAK will not work in WOOL and QUICK WASH, TUB CLEAN
Program.
4 Add the Detergent. • The appropriate quantity of Detergent marked next to the
WATER LEVEL of WATER-DETERGENT.
6 Close the lid. • Water will be let in again 2 minutes after the wash has started to
supplement the absorbed water by the laundry.
Finish • When the wash program ends, the chime will sound for 10
seconds before the Power goes off automatically.
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2) FAVORITE Wash
Pressing the FAVORITE button allows you to store your FAVORITE wash conditions in the normal
cycle memory and then recall it for use at a later time.
NOTE
To recall your FAVORITE cycle.
1. Press POWER on.
2. Select the FAVORITE cycle by pressing the PROGRAM.
3. Press the START/PAUSE button. Then the wash cycle starts.
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3) SILENT Wash
Use this program to wash quietly in SILENT especially during late night and dawn.
NOTE
• SILENT program takes longer washing time than FUZZY program.
• To reduce noise in spinning, spin rpm is lower than normal spinning rpm. So the laundry has more
moisture than normal.
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4) TUB CLEAN
If scrud is allowed to build-up in the machine it can result in stains on your clothes or unpleasant smell in your washer.
Scrud is the way build-up that can occur within any washer when the fabric softener comes into contact with
Detergent, and according to particular degree of dirtiness or quality of water to be use, in these case, use this
program to clean inner tub and outer tub.
4 After 10 minutes of water supplement. Add the oxygenated bleach (about 300 m ).
• Do not use Detergent box.
• Do not place any laundry inside tub.
5 Close the lid. • When the lid is open the machine will not operate,
and an alarm signal will remind you to close the lid.
NOTE
• Before using this program remove lint inside lint filter.
• When using this program, do not place any laundry inside tub.
• This program takes about 3 hours to be completed.
• After using this program, remove dirt inside filter.
• After finishing this program, open the lid of wash to remove irritant odor.
• Do not pour bleach into the tub directly. It might cause damage the tub.
• Do not leave diluted oxygenated bleach inside tub for long time.
It rusts the tub must drain the remained diluted oxygenated water out.
• Use this program once for every month.
• Do not use this program repeatedly.
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5) DELAY START (RESERVATION) Wash
DELAY START (RESERVATION) Wash is used to delay the finishing time of the operation.
The hours to be delayed can be set by the user accordingly.
The time on the display is the finishing time, not the start time.
• When you press the START/PAUSE button the light will blink.
6 Close the lid. • Water will then be let in again to supplement the load 2 minutes
after the wash has commenced to supplement the water the
laundry has absorbed.
NOTE
• Finishing time can be delayed from 3~48 hours. Delaying from 3~12 hours can be done in 1 hour time
intervals and from 12~48 hours in 2 hour time intervals.
• If the lid is open, the machine will not work, and an alarm signal will alarm to remind you to close the lid.
• To select washing time, rinsing times, spinning time, water level, hot/cold or wash power manually, press the
DELAY START (RESERVATION) button and select the desired option. Then press the START/PAUSE button.
• When the laundry cannot be taken out immediately after the wash program ends, it is better to omit the
spinning program. (The laundry will be wrinkled if left for a long time after spinning.)
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6) AIR DRY
AIR DRY can be used to further remove moisture after the wash cycle by subjecting the load to air
currents within the machine. This function will not dry clothes completely and should only be used for
loads under 2 kg.
2 When you press the Air dry button for 3 seconds, the Air dry course will be selected.
• When the Air dry is selected other buttons will be inactive.
• If you want to cancel the Air dry function, press the Power button.
NOTE
When you select Air dry foir more than 60 minutes
1) You can reduce the drying time by minimizing the moisture in the laundry.
2) Always keep the laundry amount less than 2kg and make sure to spread the load out evenly.
3) Select 60 minutes for cotton laundry and 120 minutes for synthetic fiber laundry for effective moisture removal.
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7) Option Washing
When you only need the Wash, Wash/Rinse or Rinse cycles, these can be set manually.
3 Press the WATER LEVEL button, to control the water level according to the amount of
laundry. If you do not choose anything, it is set the middle water level automatically.
NOTE
• When a Wash, Wash/Rinse or Rinse only option is selected, after the wash is completed the water will not be
drained off. If you wish to drain the water, press SPIN button and wait until the water in the tub has drained
completely. Then press the START/PAUSE button.
• If you do not specify the water level, then Medium will be automatically selected.
• If only Rinse is selected, the process will start from Water Supply.
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8) Other Useful Functions
How to Lock
3 Press both the RINSE button and the SPIN button simultaneously.
• During the wash program, all the buttons are locked until washing
is completed or until the child-lock function is deactivated
manually.
How to Unlock
If you want to unlock during wash, press both the RINSE and the SPIN button simultaneously again.
NOTE
•“ ” & the remaining time are alternatively shown on the display while they are locked.
• All buttons will be inactive whilst the child lock is engaged. The child lock cannot be activated when the
unit is in the stand by mode.
Mute Option
If you want to use the washing machine without the chime sounds, press both the WASH and SPIN
buttons simultaneously.
To reinstate the chime function, press both the WASH and SPIN buttons simultaneously one more time.
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3-6. CLEANING AND MAINTENANCE
If frozen
• Remove the water supply hose, and immerse it in HOT water at approx.. 40°C.
• Pour approx.. 2 liters of HOT water at approx.. 40°C, into the bowl and let it stand for 10 minutes.
• Connect the water supply hose to the water tap and confirm that the washing machine performs the
supply and drainage of water.
Wash Inner-tub Leave the lid open after washing to allow moisture to evaporate. If you want to clean
the inner-tub use a clean soft cloth dampened with liquid Detergent, then rinse. (Do
not use harsh or gritty cleaners.)
Inlet Hoses It is recommended to replace the inlet hoses to the tap every 5 years.
Exterior Immediately wipe off any spills. Wipe with damp cloth. Try not to hit surface with sharp
objects.
Long Vacations Be sure water supply is shut off at the tap. Drain all water from hoses if weather will be
below freezing.
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4. SERVICE INFORMATION
4-1. DISPLAY DIAGRAM
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1~20
IPM 21~40
INLET Valve 41~50
Clutch & Pump 51~60
SMPS 61~70
Hal & Pressure 71~90
Sensor
I-sensor 91~100
Buzzer 101~110
EEPROM 111~120
Download 121~130
Micom 131~180
Micom Pull down 181~201
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4-3. WIRING DIAGRAM
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Rinse
Wash Spin
1nd Deep Rinse Deep Rinse
2nd
D
Soak
Drain
Drain
Drain
Drain
Rinsing
Rinsing
Shower
Washing
Water Supply
Water Supply
Water Supply
No Power Spin
No Power Spin
No Power Spin
Intermittent Spin
Intermittent Spin
Intermittent Spin
Intermittent Spin
Intermittent Spin
High Speed Spin
M~S/M 5 10 3 60 80 5 3 80
3 605 3 3 100 110
S 3 10 3 60 80 3 3 80
3 3
60 3 3 100 100
Wool XL~L/XL 7 6 5 60 100 7 3 100
5 7
60 3 5 100 150
L~M/L 6 6 4 60 90 6 3 90
4 6
60 3 4 100 130
M~S/M 5 6 3 60 80 5 3 80
3 5
60 3 3 100 110
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S 100
Quick XL~L/XL 7 3 5 90 110 60 110 7 2 5 200 1 150
Wash L~M/L 6 3 4 90 100 60 100 6 2 4 200 1 130
M~S/M 5 3 3 90 90 60 90 5 2 3 200 1 110
S 3 3 3 90 90 60 90 3 2 3 200 1 100
Silent XL~L/XL 7 25 5 120 130 7 120
3 130
5 7 3 5 200 150
L~M/L 6 25 4 120 120 6 3 120
4 6
120 3 4 200 130
M~S/M 5 25 3 120 100 5 3 100
3 5
120 3 3 200 110
S 3 25 3 120 100 3 3 100
3 3
120 3 3 200 100
Tub Clean XL 7 125 5 7 3 5 200 80
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2) Disassembly of Back Panel, Power
Cord, Inlet Valve & BP Sensor
1 Remove two back panel fixing screws in the
back side.
2 Disassemble the back panel.
3 Disconnect two connectors and disassemble
the power cord.
4 Remove a valve fixing screw & disconnect the
leads form the inlet valve.
5 Remove the inlet valve.
6 Disconnect the leads & the pressure tube from
the BP sensor.
7 Remove the BP sensor.
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3) Disassembly of Back cover, Drain
Pump.
1 Remove back cover fixing screws then
disassemble the back cover.
2 Disconnect the leads and the drain hose-p from
the drain pump.
3 Remove the pump fixing screws and the
connector hose disassemble the drain pump.
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6) Replacement of Rotor & Stator
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SNAP RING.
Loosen the 6 fixing screws on the stator.
(Lower upper position screws)
Check the direction of SNAP RING.
(The handle of snap ring is toward to rotor and stator.)
Hall Sensor For assembly take care lead wire's state, it produce a
Water Guide Stator Housing noise and cut attach the rotor.
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4-6. TEST RUNNING WITHOUT WATER
• To use the CHECK PROGRAM (QC TEST MODE), press WATER LEVEL and POWER button ON without
depositing any laundry.
• In QC TEST MODE all LEDs are on and press START(PAUSE) button to check over the following items.
no water in TUB.
5 Press 4 times
• Shower Valve
7 Press 6 times
• DRAIN MOTOR is 2nd start.
8 Press 7 times
• DRAIN PUMP is on.
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4-7. TROUBLE SHOOTING METHODS ACCORDING TO ERROR MESSAGE
For more detailed information for trouble shooting refer to page 46 to 57.
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ERROR DECISION CAUSE FOR ERROR
ERROR REMEDY
BASIS OCCURRENCE
• LID is opened in the • Lid is opened during intermittent • Closed the lid.
DOOR course of spin or normal spin?
OPEN intermittent spin, • Lid is opened while processing • Closed the lid.
normal spin or reservation?
processing • Connector to the S.F S/W or • Correct the connector contact.
reservation. VIOLET(VL) 2 PIN
CONNECTOR to the P.W.B ASM
has bad connection.
• SIGNAL • S.F S/W or BALL PRESSURE • Check and replace S.F S/W or
continuously ringing. SENSOR is bad or bad contact. BALL PRESSURE SENSOR.
• Is placed magnetic in LID-B? • Change the LID-B.
PRESSURE • Water Pressure • Connector the Ball Pressure • Correct the connector contact.
SENSOR Switch is off. Sensor(Pressure Switch) or
BLUE(BL) 3 pin connector to
P.W.B ASM has bad connection.
• Ball Pressure Sensor • Replace Ball Pressure
(Pressure Switch) is bad. Sensor(Pressure Switch).
(In the initial state of QC TEST
MODE, the number on the
DISPLAY is less than 63 or
more than 70)
AC, MOTOR • AC motor has a bad • Check the connections at the AC • Reseat the connector.
(CLUTCH connection or failed motor and at the WHITE 6-pin
MOTOR) • Clutching is failed connector at the main board. • Replace the AC motor if
-.Coupling get out of necessary.
gear. • Test AC motor or coupling to
-.Coupling is broken. determine it is not detective. • Replace the coupling or Clutch
housing if necessary.
LAUNDRY • In the second QC • Check MOTOR, CLUTCH, • Adjust or replace those parts.
AMOUNT MODE, the following V-BELT, CONDENSOR.
message is • Check over all connectors if
SENSOR • Correct the connectors contact.
displayed. they have bad connection.
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4-8. TROUBLE SHOOTING AGAINST COMMON WASHING PROBLEMS
Many washing problems involve poor soil & stain removal, residues of lint and scum, and fabric damage. For
satisfactory washing results, follow these instructions.
WASH PROBLEM
Problems Possible Causes Solutions & Preventive Measures
Poor soil • Not enough Detergent • Use correct amount of Detergent for load size, amount of soil
removal • Wash Water Temperature and water Hardness.
too low. • Use WARM or HOT water for normal soil.
• Overloading the washer Different Water Temperature may be required according to soil
• Incorrect wash cycle
type.
• Incorrect sorting
• Do not pretreat stain
• Reduce load size.
• Wash with JEAN or Soak(SPEEDY SOAK) & JEAN wash cycle
for heavy soiled laundry.
• Separate heavily soiled items from lightly soiled ones.
• Pretreat stain and heavy soil according to directions shown on
page 11.
Blue Stains • Undiluted fabric softener • Rub the stain with bar soap. Wash.
dispensed directly onto • Do not overfill fabric softener dispenser and do not pour liquid
fabric
fabric softener directly onto fabric.
See page 14 for more instructions.
• A buildup caused by the
Black or gray
interaction of fabric softener • Keep the recommendations against Scrud(waxy buildup). (refer
marks on to scrud page14.)
and Detergent can flake off
clothes • Use correct amount of Detergent for load size, amount of soil
and mark clothes
• Not enough Detergent and water Hardness.
Yellow or • Iron or manganese in • To restore discolored load of whites, use rust remover safe for
brown rust water supply, water pipes, fabric.
stains or water heater • Install nonprecipitating water softener or an iron filter in your
water supply system for an ongoing problem.
• Before washing, run water for a few minutes to clear lines.
Lint • Incorrect sorting • Wash lint givers eg towels, flannelette sheets, separately from lint
• Tissues left in pocket collectors eg synthetic fabrics and remove tissues in pockets
• Overloading the washer before wash. See page 11 for sorting and caring before loading.
• Do not overload the washer
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4-9. HOW TO DIAGNOSE AND REPAIR BY SYMPTOM
1) Washer is not energized.
Where, what & how to check? Result of Check Possible Cause How to repair & settle
1. Check whether connection between the Poor Defect of the electrical Change the electrical.
plug and the electrical is poor
2. Measure voltage of the electrical. Around rating No defect
2. Check whether every connector in the Male & female Poor connection Remove the cause to give
bundle of connectors has a good connectors separated strain and reconnect
connection. them.
3. Check resistance of every wire to find ∞ Wire is opened. Change the lead wire
out a open wire.
Controller
If there are no defects in the above, Over 120% voltage Change the controller if all
it should be defect of the controller. than rating check the electrical parts have no
defects.
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2) Defects on displaying funcion
Where, what & how to check? Result of Check Possible Cause How to repair & settle
Main voltage
1. Measure mains voltage at the wall outlet Less than 85% of the Low voltage To explain that it is
rating caused by low voltage in
electric supply and
recommend using a
transfomer if voltage has
been continuously low.
2. Meaure voltage at the extended outlet Less than 85% of the The dia of the lead wire is To use a transfomer
that the washer is plugged in if the rating smaller or many loads are having a enough capacity
extended outlet is used and voltage at connected at the same if using a transfomer.
the electrical outlet is normal in the outlet
above.
Controller
1. Defect of LED. Defect of controller. Change the controller.
2. Defect of LED driving circuit.
3. Defect of micom.
Main voltage
1. Measure voltage of the outlet that the Less than 80% of the Mains voltage is too low Explain that it is caused
washer is plugged into during wash and rating. or size of a lead wire is by low voltage in electric
spin. too small. mains and recommend
using a suitable size of
leads.
2. Reset symptom happens at specific time External noise inrushed. Explain it is caused by
zone repeatedly. using environment.
(It happens when
equipment with high
frequency is used
around)
Controller
Where, what & how to check? Result of Check Possible Cause How to repair & settle
Inlet Valve
Pressure Switch
1. Is there PE error on the display which PE Error displayed. Connector is taken off, or Reconnect the connector or
means Ball Pressure Senosr (Pressure lead or coil is open. change leads. Change the
Switch) error Ball Pressure Sensor
(Pressure Switch) if coil is
open.
2. Check frequency of the Ball Pressure Less then 26.2 kHz Defect of the Ball Pressure Change the Ball Pressure
Sensor(Pressure Switch) without load if Sensor (Pressure Switch) Sensor (Pressure Switch).
wash is proceeding without filling.
Controller
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5) Water fills continuously of intermittently
Where, what & how to check? Result of Check Possible Cause How to repair & settle
Wrong Installation/Leakage
1. Check whether the drain hose is laying Drain hose laying Wrong installation. The drain hose should be
down on the floor. (For pump model) down. hung on the stand-pipe or
the tub.
Change the part.
2. Check where water leaks. Water leaks from a Defect of the part. Repair it.
part.
Pressure Switch
1. Check the pulsator is rotating when It doesn’t rotate. Water pressure is not Check the tube of the Ball
water fills continuously. sensed. Pressure Sensor (Pressure
Switch), it is bent or blocked,
repair that.
2. If there is no defect in the pressure Blocked. Air hole blocked. Repair the blocked hole.
swith, check whether the air hole of the
outer tub is blocked.
Inlet Valve
1. Does water fills even though it is not Water fills. Defect of the inlet valve. Change the inlet valve.
energized (power is off)?
Controller
1. Does water fill immediately after the Short circuit of the Change the controller.
power switch turns on before pushing triac of the controller.
the START/PAUSE button.
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6) Display "LE" message and doesn't work
Where, what & how to check? Result of Check Possible Cause How to repair & settle
Gray-White
Hall sensor DC 15V No defect
assembly
Black / (Ground)
Brown
DC 15V OV Poor Change the PCB Asm
Blue
Red
White
Gray - Red
In PCB assembly
-Blue
DC 12V No defect
2) Check resistance of the motor. Motor coil is open. Change the motor
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7) Water does not drain.
Where, what & how to check? Result of Check Possible Cause How to repair & settle
Drain Pump
1. Check whether there is drain pump There is pump Drain pump is blocked by Disassemble the drain
working sound. working sound. foreign objects. pump cap and remove the
foreign objects in the pump
casing.
2. Check resistance between terminals if ∞Ω It’s coil is open. Change the drain pump.
there is no working sound of the drain
pump.
3. Check connection parts of the leads if Defect in connection Defect in connection part. Repair defected connection.
there is no working sound and its part.
resistance is normal.
Connection part has Defect of the controller. Change the controller.
no defects.
Drain Hose
1. Check whether the drain hose is put in a Kinked. Defect of installation. Reinstall so that it should
narrow space and kinked. not be kinked.
2. Check whether the drain hose is Blocked. Blocked hose. Remove the objects and
blocked by foreign objects. It may reinstall so that it can’t
happen in case of the hose is a little be kinked.
kinked.
Where, what & how to check? Result of Check Possible Cause How to repair & settle
PV Case
1. If water drains though the drain motor is Blocked. Remove the objects in the
normally returned, check whether PV PV asm.
asm is blocked by foreign objects or the Bellows deformed. Defect of PV Bellows. Change the PV bellows.
bellows in the PV asm is deformed. (The bellows may swell up if
it contact petroleum or
petrochemical substance
because it is made of rubber)
Controller
1. Check whether the drain motor or the Works. Defect of the controller Change the controller.
drain pump works immediately after (Triac defect)
power is turned on.
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8) Water drains thought it is not the time of drain.
Where, what & how to check? Result of Check Possible Cause How to repair & settle
Drain Hose
1. Check whether the drain hose is The discharge height Wrong installation of the Put the outlet of drain hose
installed properly so that the discharge is lower than drain hose. between 0.9m and 1.2m
hight is about 0.9~1.2m from the floor. recommendation.
Where, what & how to check? Result of Check Possible Cause How to repair & settle
Pressure Switch
1. Check generation frequency of the Less than 26.3 kHz Defect of the pressure Change the pressure switch.
pressure switch without water. switch.
Where, what & how to check? Result of Check Possible Cause How to repair & settle
Lid Switch
1. Check resistance between both 0~9 Ω Contact points of the lid Change the lead wire
terminals of the lid switch with the lid switch is welded. assembly.
open.
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11) Vibration, Noise or Unbalance Error happens during spin.
Where, what & how to check? Result of Check Possible Cause How to repair & settle
1. Check whether the washer is leveled. Not leveled. Defect of installation Level the washer.
(Check clearance with out tub and out
case the left gap is the same as the right
and the rear gap is 1.5~2 time bigger
than the front gap, between the cabinet
and the wash bowl, when it is leveled.)
2. Check whether laundry in the wash bowl Laundry is Explain that it is not out of
is out of balance that can cause severe unbalanced. order and it may happen
vibration &noise. when big &long laundry is
washed.
3. Check whether the puisator doesn’t The pulsator rotates Defect of the clutch Change the clutch spring-B
rotate during spin. (To check that, initially then the inner or the clutch asm.
remove the front lid and than run the tub rotates.
spin only cycle.)
Suspension
1. Check whether the outer tub cover hit Hit Defect of the Suspension Change four suspensions
the top cover without load during spin. simultaneously.
(In assembling, check the
position to suspension asm)
It is very important to find out what kinds of noise & where comes from to settle noise during spin and accumulately
service experiance.
Where, what & how to check? Result of Check Possible Cause How to repair & settle
Mains voltage
1. It is mostly caused by noise from mains Defect in mains Explain the cause
or transient power cut. (It happens specially when a
high frequency equipment is
a used around the washer or
in the case voltage fluctuation
is big.)
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12) Power is automatically turned off during operation or immediately turning on
the power button.
Where, what & how to check? Result of Check Possible Cause How to repair & settle
1. Check whether power is automatically Automatically tumed Mechanical defect of the Change the switch.
turned off when turning on the power off power switch
switch after unplugging the power cord
from the outlet.
13) Sensor
(1) Malfunction
Assembling the not- calibrated • If the value is not within 1~26 by Recalibrate or replace the controller.
controller. checking the controller group.
Short • When checking the value of the Check the harness, clean the electrode of
electrode sensor by Test mode sensor
during the operation Stop the sensor working*
(washing,rinsing, spinning etc.) of the
washing machine, the sensed value
has no change.
The sensor is automatically stopped by • The difference between the sensing Change the sensor, clean the electrode of
the accumulated foreign materials. value measured from the supplied sensor
water by a jig and the sensor value of Stop the sensor working*
the product is 5 or more..
Sensor is out of order • Temperature sensor fault : “ ” Change the sensor or controller
displayed Check the operation of Check the Harness
temperature sensor by the QC test
mode.
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(2) Inaccurate detecting
the accumulated foreign materials on • The difference between the sensing Change the sensor, clean the electrode of
the sensor value measured from the supplied sensor Stop the sensor working*
water by a jig and the sensor value of
the product is 5 or more..
Inaccurate detecting • If the value measured from the jig is Change the group of the controller by
normal but the consumer is not entering Test mode.**
satisfied with
**
- If a user wants to detect a Detergent more than the current one
:Increase the group value (by 1~2 step)
- If a user wants to detect a Detergent less than the current one
:Decrease the group value (by 1~2 step)
Turn the power switch on by pressing WASH +PROGRAM and Reservation button together.
Initial Test mode display : All LEDs are off, except I-SENSOR LED
Display the number of TR calibration times : Display “ 0 ” means not calibrated, “ 1 ” for the first time and so on.
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(5) How to use Jig
How to Connect
• Loosening the front panel of the washing machine
Sensor and connect the sensor connecting terminal with
the terminal of the jig.
After supplying water to the washing bath, agitate
for one minute before using the jig.
Record the sensed value of the sensor attached
to the current product at Test mode.
Connect the jig, put the jig sensor into the
washing bath, and record the sensed value of the
sensor.
Determine the sensor performance by comparing
Terminal
the value measured by the jig and the value
of Controller measured by the sensor attached to the product.
< Fig1 >
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5. EXPLODED VIEW
TOP COVER
ASSEMBLY
TUB ASSEMBLY
CABINET
ASSEMBLY
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5-1. THE EXPLODED VIEW OF TOP COVER ASSEMBLY
A020
A010
A030 A023
A040
A050 A240
A202
A053
A201
A062 A200
A061 A400
A241 A190
A210 A152
A150
A160
A230
A100
A220
A160
A180
HOT/COLD
A270
A183
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5-2. THE EXPLODED VIEW OF OUT CASE ASSEMBLY
F070
F001
F000
F080
F082
F084
F081
F090
F020
F023
F027
F023
F050
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5-3. THE EXPLODED VIEW OF TUB ASSEMBLY
K005
K000
K012
K021
K020
K030
K040
K050
K061
K060
NATURAL
K100
K383 K250
K380 K064
K370
K350
K382 K381
K170
K140
K345
K340
K290
K200
K351
K230
K350
K210
K201
K305
K300
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