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Video Critique

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MKTG 2133 Retailing Management

VIDEO CRITIQUE

As many retail experts would agree it is location that is the least flexible resource
and since that is the one most difficult to change, one needs to proceed very carefully in
the process of selecting the right location for the propose retail store. Location is all
about being in the right place so that the customers can get right merchandise at the
right time. If the retailer has got his location right therefore he has got his retail business
right.

Retail location has long been considered as an important strategic business decision for
a number of reasons. First, consumers’ store choice decisions are influenced greatly by
accessibility of retail locations according to spatial interaction models, which denote the
relationship between a consumer’s perception of utility and characteristics of a
destination. Second, retailers may be able to develop a sustainable competitive
advantage through location strategy.

The video starts on discussing first the importance of location. A retailer chooses
his location based on the key factors of easy access by customers, store visibility, store
positioning and cost that would impact the success of the store. A tremendous amount
of research should go into finding the right location. Traditional approaches, Go by
gut feeling approach, attribute check list approach, parasitic approach, analogue
technique was mentioned in considering the right store locations. The methodology
that needs to be followed when selecting a location was also presented: Selecting a
region base on business strategy, form an area attractiveness index, check if the format
is right for the customers- conduct a structured field research in order to understand the
area in terms of the current levels of customer, product profiles and price points and
competitive profiles in the area.

Second it discussed about the retail location theories such as Gravity theories,
Law of retail gravitation- The law presumes the geography of the area is flat without
any rivers, roads or mountains to alter a consumer's decision of where to travel to buy
goods. It also assumes consumers are otherwise indifferent between the actual cities.
Huff’s Gravity Model- s a mathematical model that recognizes the correlation between
patronage and distance from the location of the store. So in other words, the further a
consumer is from your location, the less likely it will be for that person to shop there.
Central Place Theory- is a geographical theory that seeks to explain the number, size
and location of human settlements in a residential system.

The theory that was presented in the video was the theory widely used in
selecting the right location for the store. Those mentioned theories has helped
geographers and planners to locate new services and planned settlements for their
store.

The next video was about the strategic planning in relation to retail location.
Because of such dramatic changing time retailers using a shift in business and their
customers’ needs which is forcing retailers to concentrate more attention in strategic
planning- is a detailed marketing plan related to of the business, its targets and ways
and methods to achieve it, in relation to retail. Retail location is an important part of
retail strategy because location is the key to customer, retailers want to be in a location
where customers can easily find them. The types of location stated in chapter 7 of the
book was also p[resented in the video in a very comprehensive manner such as giving
examples.

In conclusion the 2 video emphasized that a good store location is the key to
customers which is very important part in business. We have to find the right location for
our store in order to gain customer.

Video Links:

https://www.youtube.com/watch?v=rkaW2KaUYfI&t=169s

https://www.youtube.com/watch?v=kEDd08tQgQY&t=46s

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