DEP570e 550e MSB-AA PDF
DEP570e 550e MSB-AA PDF
DEP570e 550e MSB-AA PDF
MOTOTRBO™ PORTABLE
DEP 550e
DEP 570e
BASIC
SERVICE MANUAL
i
Foreword
This manual covers all models of the DEP™ series Portable Radios, unless otherwise specified. It includes all the
information necessary to maintain peak product performance and maximum working time, using levels 1 and 2
maintenance procedures. This level of service goes down to the board replacement level and is typical of some local
service centers, self-maintained customers, and distributors.
ATTENTION!
This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements.
Before using this product, read the RF energy awareness information and operating instructions in the
Product Safety and RF Exposure booklet enclosed with your radio (Motorola Publication part number
6881095C98) to ensure compliance with RF energy exposure limits.
For a list of Motorola-approved antennas, batteries, and other accessories, visit the following web site:
http://www.motorolasolutions.com/
Document Copyrights
No duplication or distribution of this document or any portion thereof shall take place without the express written permission
of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic
or mechanical, for any purpose without the express written permission of Motorola.
Disclaimer
The information in this document is carefully examined, and is believed to be entirely reliable. However, no responsibility is
assumed for inaccuracies. Furthermore, Motorola reserves the right to make changes to any products herein to improve
readability, function, or design. Motorola does not assume any liability arising out of the applications or use of any product
or circuit described herein; nor does it cover any license under its patent rights nor the rights of others.
Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of
Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective
owners.
© 2016 Motorola Solutions, Inc.
All rights reserved.
ii
Notes
iii
Document History
The following major changes have been implemented in this manual since the previous edition:
Notes
Table of Contents v
Table of Contents
Foreword ..........................................................................................................i
Product Safety and RF Exposure Compliance .............................................................................................i
Computer Software Copyrights ....................................................................................................................i
Document Copyrights ...................................................................................................................................i
Disclaimer.....................................................................................................................................................i
Trademarks ..................................................................................................................................................i
List of Figures
List of Tables
Related Publications
IMPRES Adaptive Single-Unit Charger User Manual ..................................................................6816787H01
IMPRES Adaptive Multi-Unit Charger User Manual.....................................................................6816789H01
IMPRES Adaptive Multi-Unit Charger Service Manual ................................................................ 6871357L01
Remote Speaker Microphone User Manual................................................................................. 6871003L01
IMPRES Remote Speaker Microphone User Manual .................................................................. 6871004L01
Product Safety and RF Exposure ............................................................................................... 6881095C98
*MOTOTRBO™ User Guide CD...................................................................................................HKLN4344_
Commercial Warranty xiii
Commercial Warranty
Limited Warranty
MOTOROLA COMMUNICATION PRODUCTS
Motorola, at its option, will at no charge either repair the Product (with new or reconditioned parts),
replace it (with a new or reconditioned Product), or refund the purchase price of the Product during
the warranty period provided it is returned in accordance with the terms of this warranty. Replaced
parts or boards are warranted for the balance of the original applicable warranty period. All replaced
parts of Product shall become the property of MOTOROLA.
This express limited warranty is extended by MOTOROLA to the original end user purchaser only
and is not assignable or transferable to any other party. This is the complete warranty for the Product
manufactured by MOTOROLA. MOTOROLA assumes no obligations or liability for additions or
modifications to this warranty unless made in writing and signed by an officer of MOTOROLA.
Unless made in a separate agreement between MOTOROLA and the original end user purchaser,
MOTOROLA does not warrant the installation, maintenance or service of the Product.
MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by
MOTOROLA which is attached to or used in connection with the Product, or for operation of the
Product with any ancillary equipment, and all such equipment is expressly excluded from this
warranty. Because each system which may use the Product is unique, MOTOROLA disclaims
liability for range, coverage, or operation of the system as a whole under this warranty.
Workmanship Warranty
The workmanship warranty guarantees against defects in workmanship under normal use and
service.
Capacity Warranty
The capacity warranty guarantees 80% of the rated capacity for the warranty duration.
These digital radios are among the most sophisticated two-way radios available. They have a robust
design for radio users who need high performance, quality, and reliability in their daily
communications. This architecture provides the capability of supporting a multitude of legacy and
advanced features resulting in a more cost-effective two-way radio communications solution.
1-2 Introduction Radio Description
Antenna
LED Indicator
Universal Connector
PTT Button
Microphone Speaker
Side Button 1
Side Button 2 Display
OK Button
Limited Keypad
Antenna
LED Indicator
Universal Connector
PTT Button
Microphone Speaker
Side Button 1
Side Button 2
Model No.Example : LA H 0 2 J D H 9 U A 2 A N
Position : 1 2 3 4 5 6 7 8 9 10 11 12
Unique Variation
N: Standard Package
AZ: Asia
LA: Latin America
AA: North America Version Letter
MD: Europe
H: Portable Feature Level
1: Standard w/ FM
DEP 550/570 Model Series: 02 2. Non-FM
3. CSA IE CEx ATEX
4. CQST
Band
Primary System Type
J: 136-174 MHz
A: Conventional
R: 403-527 MHz
B: Trunking
P: 300-400 MHz
C: Analog Only
Power Level
Primary Operation
C: 1.0,2.0,2.5 or 3.5 Watt
U : WiFi Only
D: 4.0-5.0 Watt
V : Basic (No Wifi, GNSS, Bluetooth
and GOB)
Physical Packages
C: Plain Model
H: Monochrome Display LKP
Channel Information
T: No Display - Limited Tier
8: Variable/Programmable Channel Spacing
w/ unique # of channels
9: Variable/Programmable Channel Spacing
1.5 Specifications
General Limited Keypad Non Keypad
DEP 570e DEP 550e
Weight
(with Core Slim LiIon 281g 264g
battery)
(with IMPRES LiIon 281g 264g
battery)
(with LiIon IP57 battery) 299g 282g
Average battery life at 5/5/90 duty cycle with battery saver enabled in carrier
squelch and transmitter in high power.
Core NiMH IP56 Battery Analog: 9.5 hrs Analog: 9.5 hrs
(1400mAh) Digital: 12.0 hrs Digital: 12.0 hrs
Core Li-Mn Low Temp Analog: 9.5 hrs Analog: 9.5 hrs
Submersible Battery Digital: 12.0 hrs Digital: 12.0 hrs
(1400maH)
Core Slim LiIon Battery Analog: 11.5 hrs Analog: 11.5 hrs
(1650 mAH) Digital: 15.0 hrs Digital: 15.0 hrs
Slim IMPRES LiIon Battery Analog: 14.0 hrs Analog: 14.0 hrs
(2050 mAH) Digital: 18.5 hrs Digital: 18.5 hrs
Intermodulation (TIA603C) 70 dB
Audio Distortion 3%
139.2 360
144 369.6
148.8 384
153.6 396
158.4
160
163.2
168
172.03
172.8
Military Standards
Applicable 810C 810D 810E 810F 810G
MIL–STD
Metho Proce- Meth Proce- Method Proce- Meth- Proce- Meth- Prode-
ds dures ods dures s dures ods dures ods cures
Low Pressure 500.1 I 500.2 II 500.3 II 500.4 II 500.5 II
High 501.1 I, II 501.2 I/A1,II/ 501.3 I-A1, II/ 501.4 I/Hot, 501.5 I-A1, II
Temperature A1 A1 II/Hot
Low 502.1 I 502.2 I/C3, II/ 502.3 I-C3, II/ 502.4 I-C3, II/ 502.5 I-C3, II
Temperature C1 C1 C1
Temperature 503.1 - 503.2 I/A1/C3 503.3 I/A1/C3 503.4 I 503.5 I-C
Shock
Solar 505.1 II 505.2 I 505.3 I 505.4 I 505.5 I-A1
Radiation
Rain 506.1 I, II 506.2 I, II 506.3 I,II 506.4 I, III 506.5 I, III
Humidity 507.1 II 507.2 II 507.3 II 507.4 – 507.5 II
Salt fog 509.1 - 509.2 - 509.3 – 509.4 – 509.5 –
Dust 510.1 I 510.2 I 510.3 I 510.4 I 510.5 I
Vibration 514.2 VIII/F, 514.3 I/10, II/ 514.4 I/10, II/3 514.5 I/24 514.6 II/5
Curve-W 3
Shock 516.2 I, II 516.3 I, IV 516.4 I, IV 516.5 I, IV 516.6 I, IV,VI
Environmental Specifications
Digital RMS 100 µV to 300 V Fluke 179 or equivalent AC/DC voltage and
Multimeter * 5 Hz to 1 MHz (www.fluke.com) current measurements. Audio
10 Mega Ohm Impedance voltage measurements
Power Meter 5% Accuracy Bird 43 Thruline Watt Meter Transmitter power output
and Sensor * 100 MHz to 500 MHz (www.bird-electronic.com) or measurements
50 Watts equivalent
Motorola
Description Application
Part No.
RLN4460_ Portable Test Set Enables connection to the audio/accessory jack.
Allows switching for radio testing.
PMKN4115_ Portable Programming Cable This cable connects the radio to a USB port for radio
programming and data applications.
PMKN4117_ Portable Programming, Testing & This cable connects the radio to a USB port for radio
Alignment Cable programming, testing and alignment.
Note: 1. This cable does not support external PTT
using Testbox.
2. This cable does not auto route to external Audio
path once the cable is attached.
3. All test instructions will require through software
tool (eg. CPS, Tuner, etc.)
PMNN4428_ 7.5V Universal Battery Eliminator Connects to radio via battery eliminator cable.
TL000013A01 Chassis and Knob Opener Separates the chassis from the front housing.
3271133M01 Fitting Seal This seal secures the connector fitting to the radio
chassis.
Test Equipment and Service Aids Programming, Testing and Alignment Cable 2-3
#25
#14
“P1”
#13
#1
“P4”
DATA CABLE
PMKN4117A
#1 #2
#3 #4
#5 #6
#7 #8
“P3”
“P2”
#4
#1
CONNECTION
P1 P2 P3
3 5 DATA+
2 4 DATA-
16 4 8 GROUND
17 6 EXTERNAL MIC+
16 7 EXTERNAL MIC-
1
2
4 3
5
6
7
8
3.1 General
These radios meet published specifications through their manufacturing process by utilizing high-
accuracy laboratory-quality test equipment. The recommended field service equipment approaches
the accuracy of the manufacturing equipment with few exceptions. This accuracy must be
maintained in compliance with the manufacturer’s recommended calibration schedule.
Although these radios function in digital and analog modes, all testing is done in analog mode.
3.2 Setup
Supply voltage is provided using a 7.5 VDC power supply. The equipment required for alignment
procedures is connected as shown in the Radio Tuning Equipment Setup Diagram, Figure 4-2.
Initial equipment control settings should be as indicated in Table 3-1. The remaining tables in this
chapter contain the following related technical data:
Setup:
Set up the DMR Transmitter and Receiver Test as per Figure 3-1.
a. Connect the Programming cable to the radio and to the computer.
b. Remove RF plug (black) as shown in Figure 4-3, on page 4-3
c. Connect the RF antenna adaptor to the 50 Ohm RF Input/Output port of the radio as
shown in Figure 3-1.
Connect the other end of the RF antenna adaptor to the T/R port of the Radio Test Set 3920 using
the RF cable shown in Figure 3-1.
See “RF Plug Dissassembly” on page 4-3 for complete RF Adaptor Assembly steps.
T/R Port
Programming Cable
Modulated RF Test
Signal / Tx
modulated RF Signal Battery Eliminator
Power Supply
Model Number The radio’s model number as programmed in the codeplug. Always
NOTE The radio stops at each display for 2 seconds before moving to the next information display.
If the information cannot fit into 1 line, the radio display scrolls automatically character by
character after 1 second to view the whole information. If the Left Navigation Key () is
pressed before the last information display, the radio shall suspend the information display
until the user presses Right Navigation Key () to resume the information display. The
radio beeps for each button press. After the last display, RF Test Mode will be displayed.
NOTE DIG is digital mode and other test environments are analog mode as described in Table 3-3.
3-4 Transceiver Performance Testing Display Model Test Mode
No. of
Description Function
Beeps
1 Carrier Squelch RX: if carrier detected
(CSQ) TX: mic audio
2. Each short press of Side Button 1 toggles the channel spacing between 25 kHz*, 12.5 kHz
and 20 kHz. The radio beeps once when radio toggles to 20kHz, beeps twice for 25 kHz* and
beeps three times for 12.5 kHz.
3. Turning of the Channel Knob changes the test channel from 1 to 14 as described in
Table 3-4. The radio beeps in each position.
Table 3-4. Test Frequencies
Channel
Selector Test
UHF VHF 350 MHz
Switch Channel
Position
1 Low Power TX#1 or #9 403.15 136.075 350.025
9 High Power RX#1 or #9 403.15 136.075 350.025
Communications
Test Name Radio Test Set Comments
Analyzer
Reference Mode: PWR MON TEST MODE, Please use the Frequency error to be
Frequency 4th channel test Test Channel 4 PTT Toggle button ±201Hz for UHF
frequency* carrier squelch in Tuner for ±68 Hz for VHF
Monitor: Frequency continous transmit. ±175 Hz for 350 MHz
error
Input at RF In/Out
Voice Mode: PWR MON TEST MODE, Remove Press PTT switch on
Modulation 4th channel test Test Channel 4 modulation input radio. Say “four”
(internal) frequency* carrier squelch loudly into the radio
atten to -70, input to RF output at mic. Measure
In/Out antenna deviation:
≥ 4.0 kHz but ≤ 5.0
kHz (25 kHz* Ch Sp)
Communications
Test Name Radio Test Set Comments
Analyzer
Reference Mode: PWR MON TEST MODE, Please use the Frequency error to be
Frequency 4th channel test Test Channel 4 PTT Toggle ±201Hz for UHF
frequency* carrier squelch button in Tuner ±68 Hz for VHF
Monitor: Frequency error output at for continous ±175 Hz for 350 MHz
Input at RF In/Out antenna transmit.
Rated Audio Mode: GEN TEST MODE Meter selector to Set volume
Output level: 1.0mV RF Test Channel 6 Audio PA control to 2.83 Vrms
6th channel test carrier squelch
frequency*
Mod: 1kHz tone at
3kHz deviation
Monitor: DVM: AC Volts
Rem. Capacity100%
2. Each short press of Side Button 1 toggles the channel spacing between 25 KHz*, 12.5 KHz
and 20 KHz. The radio beeps once when radio toggles to 20KHz, beeps twice for 25KHz* and
beeps three times for 12.5KHz.
3. Turning of the Channel Knob changes the test channel from 1 to 14 as described in
Table 3-4. The radio beeps in each position.
4.1 Introduction
This chapter provides an overview of the MOTOTRBO Customer Programming Software (CPS), as
well as the Tuner and AirTracer applications, which are all designed for use in a Windows 7/2000/XP
environment. These programs are available in one kit as listed in Table 4-1. An Installation Guide is
also included with the kit.
NOTE Refer to the appropriate program on-line help files for the programming procedures.
NOTE Refer to appropriate program on-line help files for the programming procedures.
Radio
Portable Programming
Battery Cable
PMKN4115_
RF Plug
RF Adaptor
!
Do not remove the RF Adapter Holder together with the RF
Connector attached. Do not remove the RF adapter holder at
Caution a tilted angle.
4-6 Radio Programming and Tuning Radio Tuning Setup
Notes
Disassembly/Reassembly Procedures Introduction 5-1
5.1 Introduction
This chapter provides details about the following:
5.2.1 Inspection
Check that the external surfaces of the radio are clean, and that all external controls and switches
are functional. It is not recommended to inspect the interior electronic circuitry.
The following procedures describe the recommended cleaning agents and the methods to be used
when cleaning the external and internal surfaces of the radio. External surfaces include the front kit,
housing assembly and battery case. These surfaces should be cleaned whenever a periodic visual
inspection reveals the presence of smudges, grease, and/or grime.
NOTE Internal surfaces should be cleaned only when the radio is disassembled for service or
repair.
The only recommended agent for cleaning the external radio surfaces is a 0.5% solution of a mild
dishwashing detergent in water. The only factory recommended liquid for cleaning the printed circuit
boards and their components is isopropyl alcohol (100% by volume).
!
The effects of certain chemicals and their vapors can have harmful results on
certain plastics. Avoid using aerosol sprays, tuner cleaners and other
Caution chemicals.
5-2 Disassembly/Reassembly Procedures Safe Handling of CMOS and LDMOS Devices
Apply the 0.5% detergent-water solution sparingly with a stiff, non-metallic, short-bristled brush to
work all loose dirt away from the radio. Use a soft, absorbent, lintless cloth or tissue to remove the
solution and dry the radio. Make sure that no water remains entrapped near the connectors, cracks,
or crevices.
Isopropyl alcohol (100%) may be applied with a stiff, non-metallic, short-bristled brush to dislodge
embedded or caked materials located in hard-to-reach areas. The brush stroke should direct the
dislodged material out and away from the inside of the radio. Make sure that controls or tunable
components are not soaked with alcohol. Do not use high-pressure air to hasten the drying process
since this could cause the liquid to collect in unwanted places. After completing of the cleaning
process, use a soft, absorbent, lintless cloth to dry the area. Do not brush or apply any isopropyl
alcohol to the frame, front kit or back cover.
NOTE Always use a fresh supply of alcohol and a clean container to prevent contamination by
dissolved material (from previous usage).
!
Use all chemicals as prescribed by the manufacturer. Be sure
to follow all safety precautions as defined on the label or
Caution material safety data sheet.
DO NOT attempt to disassemble the radio without first referring to the following CAUTION
statement.
This radio contains static-sensitive devices. Do not open the radio unless you are
! properly grounded. Take the following precautions when working on this unit:
Any rework or repair on Environmentally Preferred Products must be done using the appropriate
lead-free solder wire and lead-free solder paste as stated in the following table:
1088929Y01 95.5Sn/3.8Ag/0.7Cu RMA Version 2.7-3.2% 217C 52171 0.015” 1lb spool
!
To assure the safety and regulatory compliance of the , the radio must be
repaired only at Motorola service facilities. Please call Motorola at 800-422-
Caution 4210 for the address and contact information of your nearest service center
5-6 Disassembly/Reassembly Procedures Radio Disassembly – Detailed
Latch
5. Remove the volume and channel knobs off from their shafts using the knob removal tool.
Volume Knob
Channel Knob
NOTE Both knobs slide on and off. However, they are supposed to fit very tightly on their shafts.
b. Use the chassis and knob opener to separate the back kit from the front kit.
c. Slide out the back kit slowly from the front kit.
7. Lay the front kit down. Rotate the back kit backward and slightly away from the front kit.
Disassembly/Reassembly Procedures Radio Disassembly – Detailed 5-11
8. Lift the ZIF connector latch on the mainboard assembly to release the flex and separate the
back kit from the front kit.
Interface Keypad-Display
Flex
Interface UC-Audio
Flex
Figure 5-8. Disconnecting the interface UC-audio flex and keypad-display flex (Limited Keypad Model)
3. Disconnect the display flex from the keypad board and remove it from the front kit.
Display module
Keypad
PTT Retainer
Side button
4. Pull the UC-audio flex (adhesive held) FR4 from the front housing. Push the UC-audio flex
through the UC slot into the housing.
6. Remove the speaker assembly from the front kit and separate the speaker module and
retainer.
NOTE Ensure the flex is on top of the retainer to prevent it being torn during reassembly.
2. Use a tweezer to pull UC-audio flex circuit through the UC slot and place the speaker
assembly in the recess on the front kit.
Mic
Side button
NOTE Ensure the side button is seated firmly without any pinching as this will impact the sealing
performance
PTT Retainer
NOTE Ensure the keypad mushroom rib is fully seated in the sealing groove to prevent any
pinching or bulging.
5-24 Disassembly/Reassembly Procedures Radio Reassembly - Detailed
7. Hold up the UC-audio flex and insert the display retainer. Screw in the K18 screw to the
speaker retainer.
NOTE Ensure the UC-audio flex is not trapped under the speaker retainer.
8. Connect the UC-audio flex to the keypad board and gently press the ZIF connector until it
latches shut.
9. Affix a poron pad on top of the UC-audio flex.
3. Replace battery contact seal on the chassis. Orientate the battery contact seal so that the
Disassembly/Reassembly Procedures Radio Reassembly - Detailed 5-27
Wider edge
! Make sure the battery contact seal is not twisted or lifted when
the mainboard assembly is placed on the chassis.
Caution
4. Place the mainboard assembly on the chassis and replace the 5 M2 screws.
3
4
5. Insert the top control seal into the volume and channel shaft. Push on the wing of the top
control seal as shown in Figure 5-38, until it is seated on the base of the switches.
Wing
3. Slide in the back kit into the front kit and firmly press down to snap it in.
4. If product nameplate is damaged, remove nameplate with a tweezer and replace a new one.
NOTE Regular maintenance (at least annually) of this area is recommended to ensure
contamination free interface and to prolong the life of the battery contacts.
5-34 Disassembly/Reassembly Procedures Ensuring Radio Immersibility
5.8.1 Servicing
The DGP series radios shipped from the Motorola factory have passed vacuum testing and should
be capable of restoring the watertight integrity of the radio.
If the radio is accidentally dropped in water, shake the radio to remove the excess water from the
speaker grille and microphone port area before operating; otherwise, the sound may be distorted
until the water has evaporated, or is dislodged from these areas.
This section summarizes the specialized test equipment necessary for testing the integrity of the
DGP series radios.
To ensure that the radio is truly a watertight unit, special testing, test procedures, and specialized
test equipment are required. The special testing involves a vacuum check of the radio and pressure
testing (troubleshooting) for water leaks if the vacuum check fails. The specialized test equipment/
instrument (Table 2-2 on page 2-2) is authorized by Motorola and needed to perform the vacuum
check and pressure testing, if required. Any equipment/tools/instruments not mentioned in the table
must not be used to perform these test.
The vacuum pump kit includes a vacuum pump with gauge, and a vacuum hose. A connector fitting
(part number 5871134M01) and fitting seal (part number 3271133M01) pump connector, which must
be ordered separately, connects the vacuum hose to the radio’s chassis.
Fitting Seal
(part number
3271133M0
Connector Fitting
(part number
5871134M01)
The pressure pump kit includes a pressure pump with gauge, and a pressure hose. As with the
vacuum pump kit above, the connector fitting - fitting seal pair connects the pressure hose to the
radio’s chassis.
The vacuum test uses a vacuum pump and gauge. The pump creates a vacuum condition inside the
radio, and the gauge monitors the radio for a stable vacuum reading; that is, checking for a properly
sealed, watertight unit. Before starting the vacuum test:
4. Attach the open end of the hose to the pointed end of the pump connector.
5. Place the radio on a flat surface with the chassis facing upward.
6. Operate the pump until the gauge indicates 6 in. Hg of vacuum on the radio.Observe the
gauge for approximately 1 minute.
• If the needle falls 0.5 in. Hg or less (one scale interval, for example, from 3 in. Hg to 2.5 in.
Hg), then the radio has passed the vacuum test and is approved for immersibility. No
additional testing will be required.
• If the needle falls more than 0.5 in. Hg (one scale interval, for example, from 3 in. Hg to less
than 2.5 in. Hg), then the radio has failed the vacuum test and the radio might leak if
5-36 Disassembly/Reassembly Procedures Ensuring Radio Immersibility
immersed. Additional troubleshooting of the radio will be required; complete this procedure,
then go to Section 5.8.8, Pressure Test.
7. Remove the vacuum hose and pump connector from the radio.
Pressure testing the radio is necessary only if the radio has failed the vacuum test. Do not perform
the pressure test until the vacuum test has been completed. Pressure testing involves creating a
positive pressure condition inside the radio, immersing the radio in water, and observing the radio
for a stream of bubbles (leak). Since all areas of the radio are being checked, observe the entire unit
carefully for the possibility of multiple leaks before completing this test.
1. Screw the pump connector (with fitting seal) into the tapped hole in the chassis.
2. Attach one end of the pressure hose to the pump connector and the other end to the pressure
pump.
3. Attach antenna firmly to the radio.
4. Operate the pump until the gauge reads approximately 1 psig.
! Pressure any greater than 1 psig might push air around the main seal
Caution
5. Maintain the pressure at 1 psig and immerse the radio into a water-filled container.
6. Watch for any continuous series of bubbles. A stream of bubbles indicates a sign of leakage.
NOTE Some air entrapment may cause the accumulation of bubbles, especially in the grille area,
but the bubbles should not be continuous.
7. Note all of the seal areas that show signs of leakage. Pinpoint the problem(s) to one (or more)
of the following areas:
• Front Housing
• Chassis kit
• Battery Contact Seal
Disassembly/Reassembly Procedures Ensuring Radio Immersibility 5-37
8. Remove the radio from the water container, and dry the radio thoroughly. Be especially
careful to dry the area around the main seal to prevent contamination of the internal
electronics while the unit is open
! Keep the area around the chassis’s vacuum port dry by ensuring that there is no
water around it.
Caution
Before repairing any leak, first read all of the steps within the applicable section. This will help to
eliminate unnecessary disassembly and reassembly of a radio with multiple leaks. Troubleshoot
only the faulty seal areas listed in Section 5.8.8 "Pressure Test" on page 5-36, and when multiple
leaks exist, in the order listed.
NOTE Before reassembling the radio, always install a Battery Contact Seal in the defective area.
1. If a leak occurs at the Lens (Display Models only), Universal Connector, chassis/Housing
interface, PTT button area of the housing, replace the housing. Refer to Section 5.6 "Radio
Disassembly – Detailed" on page 5-6.
a. Remove the housing assembly from the radio.
b. Discard the housing assembly.
c. Install a new housing assembly to the radio.
2. If the leak occurs at the control top area, remove the knobs in order to determine the leak
location:
a. Conduct the Pressure Test.
b. Identify the leak location.
5.8.9.2 Chassis
To replace the Chassis Assembly:
1. Refer to Section Section 5.6.1 "Front Kit from Chassis Disassembly" on page 5-6, remove
the chassis assembly from the radio.
2. Refer to Section Section 5.6.2 "Back Kit Disassembly" on page 5-12, remove the Mainboard
from chassis.
3. Assemble a new chassis assembly; discard the old chassis assembly.
4. Reassemble the chassis assembly followed by installing into front kit. (Refer to Section 5.7
"Radio Reassembly - Detailed" on page 5-20.
5-38 Disassembly/Reassembly Procedures Ensuring Radio Immersibility
1. Refer to Section 5.6 "Radio Disassembly – Detailed" on page 5-6 to remove the Battery
Contact Seal.
2. Remove the Battery Contact Seal from the Chassis.
3. Inspect the Battery Contact Seal, Chassis and surrounding areas for foreign material that
might prevent the Battery Contact Seal from sealing properly.
4. Install a new Battery Contact Seal; discard the old Seal.
5. Reassemble the chassis assembly followed by installing into front kit. (Refer to Section 5.7
"Radio Reassembly - Detailed" on page 5-20).
1. Remove the Ventilation Label that covers the Ventilation Seal from the chassis.
2. Remove the Ventilation Seal.
3. Ensure that the chassis’s surface (at the Ventilation Label & Ventilation Seal recessed) is
clean, no/minimum scratches and free from any adhesive or other foreign materials.
4. Install a new Ventilation Seal, covering the vent port hole, in the small recessed area in the
chassis. Ensure that no oily substance come in contact with the seal.
5. Install a new Ventilation Label over the Ventilation Seal in the larger recessed area in the
chassis. Press down evenly over the label’s surface to ensure good adhesion.
6. After cleaning the contact areas of any foreign material, let the lubricant/cleaner dry for 2 min-
utes. Replace the battery on the radio and test for intermittency by moving the battery relative
to the radio as might occur in regular use.
NOTE Regular maintenance (at least annually) of this area is recommended to ensure
contamination free interface and to prolong the life of the battery contacts.
5-40 Disassembly/Reassembly Procedures Ensuring Radio Immersibility
Start
1. Remove Battery
2. Remove Universal
Connector Dustcover
3. Remove ventilation label
and seal
A
1. Attach antenna firmly to the radio.
2. Attach vacuum hose to vacuum
pump
3. Ensure fitting seal is attached to
hose-to-chassis pump connector
4. Screw pump connector into
chassis’s tapped hole
5. Attach vacuum hose to pump
connector
6. Place radio on flat surface
7. Operate pump (gauge = 6 in. Hg)
Gauge Full
does not fall equipment for
NO YES
below pressure test Run Pressure Test
0.5 in. Hg procedure
available
YES
NO
1.Replace
ventilation label
and seal
B
2. Radio approved
for immersibility
End
End
Start
YES
NO NO
A
Start
NO
NO
9.5
1
9.4
3
9.3
5 4
9.2
7
9.1
9.7
9.6
8
9.8
9.9
9.10
9.11
9.12
9.13
9.14
9.15
9.16
9.17
9.18
9.19
9.20
10.2.1
9.21
9.22
9.23
9.14
10.2.5.2
10.2.2
10.1
10.2.3
11
10.2.4
12
13
10.2.5
10.2.5.1
14
15
16
17
3 RF Plug 38012018001
9.4 9.5
1
3
9.3
4
5
9.2
6
9.1
7
9.7
9.6
8
9.9 9.8
9.119.10
10.2.1
9.12
9.13
9.14
10.2.5.2
10.2.2
10.1
10.2.3
11
10.2.4
12
13
10.2.5
10.2.5.1
14
15
16
17
3 RF Plug 38012018001
Driver/ Torque
Part Number Description
Socket lbs-in N-m
0385273D06 K18 Screw (Speaker Retainer) T6 Torx 2.0 to 2.2 0.23 to 0.25
K18 Screw (Keypad-Display Retainer) T6 Torx 1.5 to 1.7 0.17 to 0.19
03012034001 M2 Screw (Mainboard Assembly) - T6 Torx 3.1 to 3.5 0.35 to 0.40
New Chassis
M2 Screw (Mainboard Assembly) - T6 Torx 2.0 0.23
Rework Chassis
0316281H01 Front Kit-Back Kit Screw T6 Torx 2.1 to 2.3 0.24 to 0.26
Chapter 6 Basic Troubleshooting
6.1 Introduction
This chapter contains error codes and board replacement procedures. If the board does not pass all
the performance checks in Chapter 3 or exhibits an error code listed below, then the circuit board
should be replaced. If repair requires knowledge of details of component level troubleshooting,
please send radio to a Motorola Service Center listed in Appendix BAppendix A.
NOTE To access the various connector pins, use the housing eliminator/test fixture along with the
diagrams found in this section of the manual. (See the section, "Service Aids" on page 2-2,
for the appropriate Motorola service aids and tools parts numbers.)
! The Tuner Tool only allows the serial number of the blank board to be entered
once. Be very attentive during this procedure.
Caution
6-2 Basic Troubleshooting Power-Up Error Codes (Display Model only)
There are two classes of detectable errors, fatal and non-fatal. If it is considered as a fatal error, then
the normal radio operation will be inhibited. Fatal errors include hardware errors detected by the
microprocessor and certain memory errors. These memory errors include incorrect ROM checksum,
incorrect RAM checksum, and incorrect checksums of codeplug (Persistent Storage) blocks that
contain operating parameters. If the codeplug block operating parameters are corrupted, operation
of the unit on the proper frequency, system, and group are in question. Attempts to use this
information could provide the user with a false sense of security that others are receiving his
messages. Corrupted codeplug blocks of call IDs, or their associated aliases are considered non-
fatal errors. While the user may be inconvenienced, normal communication is still possible.
NOTE A non-display radio emits only the Self Test Fail Tone if it fails the self-test
6-4 Basic Troubleshooting Operational Error Codes
7.1 Introduction
Motorola provides the following approved accessories to improve the productivity of your digital
portable two-way radio.
For a list of Motorola-approved antennas, batteries and other accessories, visit the following web
site: https://businessonline.motorolasolutions.com
7.1.1 Audio
* Only applicable to UHF1 (403 – 470 MHz) and VHF (136 – 174 MHz) bands.
7.1.2 Batteries
7.1.3 Chargers
Notes
Appendix B Motorola Service Centers
Notes
Appendix C Limited Level 3 Servicing
C.1 Maintenance
For details on the following, please refer to “Chapter 5 Disassembly/Reassembly Procedures” on
page 5-1 to section 5.4 on page 5-4.
Section 5.2 on page 5-1 to Section 5.4 on page 5-4.
• Preventive maintenance (inspection and cleaning).
• Safe handling of CMOS and LDMOS devices.
• Repair procedures and techniques.
3
S4030
S4010
7
E0800
14
13
4
2
1 2
2
3
M0800
4
3
5
3
10
12
5
4
3
SW4040
2
4
6
SW4041
2
4
7
SW4042
2
8 F4020
9
M4020
2 3
* There are two models for the frequency switch (Endless/Stopper). Follow the correct switch during
servicing.
C-4 Limited Level 3 Servicing Component and Parts list
Notes
Glossary Glossary
Term Definition
Term Definition
Notes
Term Definition
Notes
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and
the Stylized M logo are trademarks or registered trademarks
of Motorola Trademark Holdings, LLC and are used under license.
All other trademarks are the property of their respective owners.
© 2016 Motorola Solutions, Inc. All rights reserved.
January 2016.
www.motorolasolutions.com/mototrbo
*MN002212A01*
MN002212A01-AA