ONLINE WEB SHOP MALL

DECLARATION

This is my original work and has not been presented for any study program in any university.
I further declare that all materials cited in this paper which are not my own have been duly
acknowledged.

Signature Date

Daniel K Obare

IN16/20006/12

APPROVAL NOTE

This is to certify that this research project proposal has been submitted to the university with
my approval as the supervisor in-charge.

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Name of supervisor: Madam Ruth Chweya

Signature:

Date:

DEDICATION
This Research Proposal Is Dedicated To All Business People And Organizations.

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Table of Contents

ONLINE WEB SHOP MALL.........................................................................................................1

DECLARATION.............................................................................................................................2

DEDICATION.................................................................................................................................3

ABSTRACT....................................................................................................................................6

CHAPTER ONE..............................................................................................................................7

INTRODUCTION...........................................................................................................................7

1.1 Background of study..............................................................................................................7

1.2 Statement of the problem.......................................................................................................7

1.3 Justification of the project......................................................................................................7

1.4 Significance of the project.....................................................................................................8

1.5 Project objectives...................................................................................................................8

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 1.5.1 Main objective.................................................................................................................8

1.5.2 Specific objectives...........................................................................................................8

1.6 Scope of the study..................................................................................................................8

CHAPTER TWO.............................................................................................................................9

Literature review for online shopping.............................................................................................9

CHAPTER THREE.......................................................................................................................11

SYSTEM METHODOLOGY.......................................................................................................11

3.1 Software development process........................................................................................11

3.2 The design methodologies..............................................................................................12

3.3 Technologies to be used..................................................................................................12

3.4 Test cases........................................................................................................................12

Bibliography..................................................................................................................................13

APPENDICES...............................................................................................................................14

APPENDIX I.................................................................................................................................14

PROJECT WORK PLAN..........................................................................................................14

APPENDIX II............................................................................................................................15

PROJECT BUDGET..................................................................................................................15

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 ABSTRACT

This paper explores how an online web shop mall which is a proposed new system can be
used to improve business experience from the perspective of both businessmen and potential
customers. The study aims at bringing a new platform for conducting business.it is meant to
be a whole new experience to both stakeholders within the business in fact this is a major
takeoff point for most businesses to reduce operational costs and improve their customer
relations ,on the other hand it’s also meant to make potential customers shop at their comfort.
The system is meant to take advantage of the rising accessibility of internet among the locals
and increased computer knowledge among the people.

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CHAPTER ONE

INTRODUCTION

People all the world shop for goods and services. The way they do it varies depending on
market structures, government policies, people’s preferences, and weather conditions,
accessibility of these services, their financial capabilities, age, gender and even their religion.
Online shopping is a platform that embraces technology and at the same time incorporates
the various needs of a people to enable them shop at their comfort.

1.1 Background of study

Online shopping became popular during the Internet boom in 1999-2000. Amazon.com,
the online bookstore founded by Jeff Bezos, created history by becoming the first bookstore
with a presence only on the Internet. Following the success of Amazon, many bookstores
with a physical presence also created an online presence on the Internet. Later, portals such
as Yahoo.com and MSN.com also started online shopping channels where people could buy
more than just books. Closer home, portals such as Indiatimes.com and Rediff.com came up
with similar options for the Indian consumer.

1.2 Statement of the problem

Current e-commerce online shop malls do not meet individual’s specific needs, are less
appealing to users and are limited to the communication styles they use which include text
and pictures only. They display a broad range of products and services to persons who may
never be in need of them.in the process lot of customer’s time is wasted while trying to figure
out the actual product that he/she really wants.

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1.3 Justification of the project

The lifestyle of people across the world has tremendously changed. Time is a critical factor
in the day to day activities, most people would find it difficult to visit their regular shopping [
CITATION JTW12 \l 1033 ]companies indicate that most people shop in bulk once after a blue
moon due to the fear that they may lack time to purchase such items in between the week.
The end result is that some of these goods end up getting spoilt or misused.

1.4 Significance of the project

It’s business that drives world economies. Only when customers are provided with conducive
environment to shop that such business thrive. Incorporating technology appropriately in
business is a key factor to ensuring that continuous customer satisfaction is achieved.

1.5 Project objectives

1.5.1 Main objective

To develop an online shop mall that will serve specific special needs of every customer.

1.5.2 Specific objectives

 To develop a system that will use both audio and visual techniques to give details of
and display goods and services.
 To simulate a real physical shop mall
 To develop a system that would allow users to create their profile and thereafter use
the saved details to predict a user’s shopping preferences.
 To develop a system that can be used by even the blind.
 To develop a system that would give specific shopping hints to individual customers.

1.6 Scope of the study

This study focuses on coming up with a new online web shop mall, its design and
implementation, application areas ,stakeholders involved, and the outcomes expected from
the system.

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CHAPTER TWO

Literature review for online shopping

McGoldrick(2002) defined 'electronic shopping' as a form of shopping in which some form

of electronic communications technology is used at the offering, ordering and/or payment
stage. E-commerce takes place between companies between companies and their customers,
or between companies and public administrations, (Whiteley, 2000). While Koty(2006) said
that: “E-commerce is the process of managing online financial transactions by individuals
and companies." Usually the key components of e-commerce are distinguished between
electronic commerce between businesses (B2B), between consumers and businesses (B2C)
and that between consumer each other. (McGoldrick, 2002; Timmers, 1999; Whiteley, 2000;
Koty 2006). These definitions makes there are multiple perspectives to e-commerce and
provide a comprehensive characterization of e-commerce (Holsapple and Sasidnaran, 2009).
Holsapple and Singh (2000) provided a five-cluster taxonomy of E-commerce definitions,
The five clusters are: the trading view, the information exchange view, the activity view, the
effects view, and the value-chain view, also they advanced an integrated definition of E-
commerce:(HolsappleandSingh,2000,p164).
"Electronic commerce is an approach to achieving business goals in which technology for
information exchange enables or facilitates execution of activities in and across value chains
as well as supporting decision making that underlies those activities."
These three key models of E-commerce B2B (e.g.: Cisco) is viewed as dealing with
manufacturing and wholesale activity, and B2C (e.g.: Amazon) as dealing with retailing and
service industry by The US Department of Commerce (2006), C2C e-commerce is consist of
online customer auctions, (e.g.: eBay), with providing a platform for buyer and seller to
engage in the selling and purchase of retail goods. Base on the total volume of E-commerce
transaction in 2004 amounted to US$ 1951 billion which the biggest share is B2B segment,
amounting to 93% or US$ 1821 billion, however B2C E-commerce remains perhaps the most
visible and easily recognizable face of e-Commerce, ( Holsapple and Sasidnaran, 2009); C2C

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is still considered to be a fresher and the size of C2C accounts for only a piece of whole E-
commerce market, according to industry analysts, In the U.S., consumer online auction sales
will reach $65 billion by 2010, accounting for nearly one-fifth of all online retail sales
(Forrester Research, 2005), the potential of C2C E-commerce should not be overlooked.

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 CHAPTER THREE

SYSTEM METHODOLOGY
In this chapter I cover the methods I intend to use to accomplish the stated objectives.

These include the intended development process, the design methodologies that I will use,
planned test cases and technologies to be used.

3.1 Software development process

In this project I will use incremental approach. This is meant to enable easy accommodation of
changes and improvements that will usually

specification ... initial version

outline
description
development ... intermediate versions

validation ... final version

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3.2 The design methodologies

In this project the following design methodologies would be used:

UML diagrams which include-use case diagrams, dataflow diagrams, entity relationship
diagrams, interaction diagrams and activity diagrams. All this diagrams will show the system
from a different perspective.

Data search will involve algorithms such as quicksort, greedy and bubble sort algorithms.

Arrays, linked lists will be used to organize data

3.3 Technologies to be used

Web 2.0 Ajax will mainly be used; this includes the use of HTML5, JAVASCRIPT, PHP,
JQUERY and MYSQL.
3.4 Test cases

After the system is developed, the following test cases would be used to verify and validate the
objectives and requirements of the system. They include: unit testing, integration tests, user
testing, blackbox testing and whitebox testing.

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 Bibliography

commerce, u. d. (2006). a guide to national income. new york: amazon.

holsapple w clyde, m. s. (2000). collaborative e commerce. mumbai: renzingh.

McGoldrick, P. J. (2002). Retail Marketing. new york: McGraw-Hill, 2002.

podrecznik, k. (2006). zachowanie, opieka, anatomia, rasy : [poradnik encyklopedyczny].

moscow: amazon.

timmers, p. (1999). classification of e-bussiness models. london: zbooks.

Way, J. T. (2012). The Mayan in the Mall: Globalization, Development, and the Making of
Modern Guatemala. new york: Duke University Press, 2012.

Whiteley, P. F. (2000). Economic Growth and Social Capital. london: Online ISSN.

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 APPENDICES

APPENDIX I

PROJECT WORK PLAN

The research and the project is expected to take ten months as from February 28 th to
august 28th 2015.

NB: the dates indicated are subject to revision depending on the system’s progress.

Activity months
1 2 3 4 5 6 7 8 9 10
Proposal writing and submission to the
computer science department
Feasibility study
requirement elicitation
requirement analysis
Requirement specification and system
design
System implementation
Final project presentation

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 APPENDIX II

PROJECT BUDGET

EXPENDITURE DETAILS COST IN KSH.

Typing ,printing and photocopying services 7000/=
for proposal , system project and project
reports
operating expenses(travelling, stationaries) 10000/=
Miscellaneous 5000/=
Total 22000/=

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