Enhancing Students' Oral Performance Through Turn Taking Strategies
Enhancing Students' Oral Performance Through Turn Taking Strategies
Enhancing Students' Oral Performance Through Turn Taking Strategies
Dissertation
Academic Master
Domain: Letters and Foreign Languages
Field: English Language and Literature and Civilization
Specialty: Linguistics
/ 06 / 2019
Before the Examining Committee
President KMU- Ouargla
Supervisor KMU- Ouargla
Examiner KMU- Ouargla
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Abstract
Developing intercultural awareness is cardinal for EFL learners in order to become good
communicators as well as be able to handle communicative exchanges with native and non-
native users of English smoothly and effectively. One of the essential mechanisms of
conversation is Turn taking and its conventions vary from culture to culture. Thus, EFL
learners face difficulty while taking turns naturally and properly in conversations. Turn taking
is the process by which participants speak in alternating turns. Sack,H., Schegloff, E. A., &
Jefferson, G. (1974) elaborated the system of turn taking organization as a model, which is
based on turn taking phenomena. The current study attempts to examine the way that when
raising EFL learners awareness of turn taking principles, enhances their oral performance.
Thus, the hypothesis set forth at the beginning of this study is that teaching EFL learners turn
taking strategies would promote their spoken discourse. The research methodology adopted in
the present study is quasi-experimental method. In order to test the hypothesis, a questionnaire
is distributed to the third year students in order to know their attitude towards Turn Taking
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General
Introduction
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Background to the study
Language is a vital tool of communication. It is the primary means through which humans
are able to communicate and interact with one another as well as to transfer one’s culture and
beliefs . Therefore, many countries are emphasizing teaching foreign language in their
technology. It has also been a ‘lingua franca’ among speakers that speak different languages
(willis, 1996, and Coury & Carlos). Hence, unlike past language classes which emphasis
Teaching grammatical rules and list of vocabulary, nowadays the main concern of EFL
based upon the belief that when learners are involved in real situations and deals with
authentic materials in classroom, they will be competent in using language in natural settings.
In 1972, Dell Hymes coined the term ‘communicative competence’. He theorizes that
should be Cultivated in language teaching. Learners should learn how to use a language
speaking is one of the productive skills and considered a vital one, teaching oral
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communication is, undoubtedly , one of the complex yet a necessary activity in the teaching
process. For that reason, one way to enhance learners’ oral performance is to make them
aware of turn taking techniques in conversations, since those techniques are considered vital
Turn taking is often troublesome for EFL learners owing to its sociocultural variations.
A smooth turn taking not only require a knowledge of linguistic rules but also a knowledge of
conversational rules of the target language. Therefore, some EFL learners fall silent instead
of taking a turn, although they may have a not bad baggage of linguistic rules of the target
that in classroom discussions some students fail to take parts in conversations or discussions
due to the lack of knowledge of conversational rules and turn taking strategies that enable
them to take part in conversations and hold their turns to express their ideas smoothly with no
awkward silence. EFL teachers find it difficult to find a way in order to raise students
awareness of the turn taking strategies. In this regard the problem cultivated from this study is
to examine whether the explicit instruction of turn taking strategies can enhance their oral
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performance.
The overall aim of EFL classes is to teach English for communication and to do so it is
vital that teachers have to shed light on the system that govern conversations and teach it to
learners in order to reduce their weakness in turn taking in spoken dialogues. Teaching
learners Turn taking strategies (TTS) would make them perform appropriately in real life
situations. Therefore, the ultimate aim of the present study is to examine the way in which
making students aware of Turn Taking strategies enhances their oral performance.
Reseach questions
- What is the impact of raising students awareness of turn taking strategies on their oral
performance?
- To what extent teaching students strategies of turn taking enhances their oral
performance?
- What are third year students of English attitudes towards applying Turn Taking
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Research hypothesis
It is hypothesised that:
-student’s awareness of turn taking strategies promotes their use of language during oral
performance.
- teaching third year students principles of Turn Taking would enhance their oral
performance.
-Third year students would possibly hold a positive attitude towards learning the turn taking
strategies.
The present study is divided into General Introduction, General Conclusion and two
main parts. The General Introduction is devoted to background to the study, statement of the
problem, the purpose of the study, research questions and hypotheses and the structure of the
study. Part One is devoted to the literature review. It is divided into three sections. The first
section
tackles the speaking skill and its teachabilty in contexts. The second section deals with
conversational
analysis and approaches to discourse as well as turn taking and it`s impact on learners oral
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production. The second part presents the methodology, the sample population, and the data
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Speaking is a fundamental skill that reflects the competence of the individual. However,
it
is not a process of production of sounds and grammatical correct sentences solely, but it
involve both producing and receiving as well as processing information. In the same vein
Chaney (1998) stated that speaking is the process of building and sharing meaning through
the use of verbal and nonverbal symbols in context. Nunan (1999) pointed out that the
in a conversation of the target language. Thus , mastering speaking in the target language is a
priority for most of EFL learners. The mastery of speaking skill involves the mastery of
pragmatics competence and fluency. The competence of the learners is measured by their
“Of all the four skills (listening, speaking, reading and writing) speaking seems
intuitively the most important: people who know a language are referred to as ‘speakers’ of
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Learning English is somehow troublesome to some learners due to the complexity of its
components. Among the components of the language which are taught in EFL classes are:
Grammar, vocabulary, structure of language and so on. EFL learners are expected to be
proficient in using the target language. Therefore, it is vital to adapt exercises, activities and
the overall teaching effort to support both their accuracy and fluency in using the language.
Brown (1994:254) stated out the distinction between accuracy and fluency. Accurate means
clear, articulate, and correct in phonologically and grammatically. Whilst fluent means the
ability to communicate without hesitation and too much pauses or any breakdown in
using a correct grammar and vocabulary. It refers to the use of appropriate forms where
utterances do not include errors that affect the phonological, syntactical, and semantic or
1.3Functions of speaking
According to Yule and Brown (1983), spoken language is devided into two parts
according
to its functions : the interational function and the transactional function. In the case of
message-
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oriented bacause the speaker beleives that less knowledge is shared with the listener such as
the teacher and students. Further, Bruder and Tillit (1985) add a third function of speaking
which is formal use (i.e when talking to strangers, people with higher status) and informal
1.4Micro-skills of Speaking
Brown (2001, p.272) suggested several micro-skills for oral communication and they are as
following:
Orally produce differences among the English phonemes and allophonic variants.
rhythmic
purposes.
Monitor your own oral production and use various strategic devices-pauses, fillers,
Use grammatical word classes (nouns, verbs, etc.), systems ( e.g., tense,
agreement,
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Produce speech in natural constituents – in appropriate phrases, pause groups,
Convey links and connections between events and communicate such relations as
and exemplification.
Use facial features, kinesics, body language, and other nonverbal cues along with
Develop and use a battery of speaking strategies, such as emphasizing key words,
for help, and accurately assessing how well your interlocutor is understanding you.
As a matter of fact, EFL learners may not have the opportunity to acquire these micro-skills;
however, they need instructions to practice them. Students are trained for these different
micro-skills in
communication purposes. These micro-skills are cardinal for language learners in order to
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The ultimate goal of most language learners is to be good communicators using the target
language. Communication takes place when there is speech. Thus, without speech, a language
is considered a mere script. Despite the enormous significance of speaking skill, In the past,
oral communication instruction had less attention and it was somehow neglected due to the
However, Goh(2007) claims that speaking is not merely a means for communication but also
it can enhances the aquisition and the developement of the foreign language for EFL learners.
In this respect, Rosana (2011) pointed out that speaking has a major function and enhancing
learners speaking skill may seem not an easy task for learners to attain. Although the
professional advancement and of bussiness. It is also the medium through which much
language is leanrt, and which for many is particulary conductive for learning. Perhaps,then,
(Bygate,1987.P,1)
Teaching speaking not only improves learners communication skill but also, recent research
indacates that speaking can support other language skills and concidered that oral interaction
as a vital factor that increase learners language developement (Gass & Varionis, 1994).
In particular, it was proved that leraning speaking can help the development of reading
skill (Hilferty, 2005), the development of listening skill (Regina, 1997) and the development
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of writing (Trachsel & Severino, 2004).
Reaching a perfect level of competence in using a language is not a must for learners to
be considered a speaker of that language. In fact, EFL learners can communicate orally with a
few amount of linguistic knowledge if they use pragmatic and sociocultural factors
Mariannne Celce-Murcia and Elite Olshtain suggest a set of linguistic, sociocultural, and
c- Ability to use suitable « opening phrases » and « closing phrases» such as excuse
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f- Ability to use the basic intonation –or tone– patternns of the language.
g- Ability to use proper rythem and stress in the language and to make proper
pauses.
j- Awareness of the various conversational rules that facilitate the flow of talk
Speaking activities in classrooms should focus on enabling students to gain experience using
all the aforementioned ‘prerequisites for effective oral communication. Mariannne Celce-
Murcia and Elite Olshtain(2000 :176) . Yule(1995) pointed ou that the teaching of spoken
language in the language classroom is often troublsome for both teacher and learners.
Materials used in classrooms are based on desriptions of written English instead of the
The teaching of speaking from a discourse perspective make the teacher shifts from
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negotiation of meaning are regarded to be tremendous two factors in second language
acquisition (Faltis, 1993, p.101). Thus, language teaching programs should focus on making
situations .
According to Harmer’s model, the instruction unit ought to tally the following five stages :
➢ Introduction: introducing the learners to the topic and explaining the aim of the lesson.
Asking them to brainstorm their prior knowledge about the topic. For example, if the topic of
the lesson is enrolling in a private school, students can be asked to guess the content of a
➢ Presenting the task: In this stage, the teacher is supposed to present the task explicitley
➢ Observation: The teacher observes learners performance and intervenes when needed with
feedback and corrections if the learner fails to self-monitor. The interferene of the instructor
not only for the sake of correction but also for ensuring that students are progressing
feedback on the content of the activity is more effective than on the grammar accuracy.
Feedbacck is enoumous to raise learners motivation thus it should be more positive to build
their self-confidence.
➢ Follow up Activity on the Topic: at the end. a follow up assignment to reinforce the
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Introduction and
explanation
The
possession
of the
required
Putting forth the
knowledge
details of the task
by the
learners
The Observation
of the Activity
by the Teacher
The Follow
up Activity
Giving Feedback
From the instance of its emergence into the linguistic discourse, the notion of communicative
competence has been constantly modified and adapted to the context of its use.The term of
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communicative competence is a combination of two words which denotes ‘competence to
‘competence’ was by Noam Chomsky in his book « aspects of the theory of syntax » . In his
knowledge of language’ and performance ‘ the actual use of language in authentic contexts’.
Soon after it was criticized for focusing solely on linguistic competence. As a reaction,
approach to language teaching first appeared in print in the field of second language
acquisition (SLA). Savignon (1998) stated that CC is the primary theoretical notion in
interacting, for it enhances learners’ speaking ability as well as the other language skills.
fundemtal system of knowledge and and skills needed for communication. According to them,
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functions and knowledge of how to combine utterances and communicative functions with
respect to discourse principles. Canal and Swain’s work (1980) that is built upon Hymes’
Grammatical
Grammatical
Competence
Competence
Strategic
Strategic
Competence
Competence
Socio-cultural
Socio-cultural
Competence
Competence
Discourse
Competence
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In conversation, two or more participants exchange ideas this entails that there exist at least
two individuals who take part in that conversation as the speaker and the listener and both
participants have to take turn of speaking. A turn is defined as the time when a speaker is
talking. Turn taking refers to the way in which speakers alternate, from one speaker to
another, in interaction. In this respect, Drew, Paul; Heritage, John (2006), described turn
taking as a process of organization in conversation and discourse where participants speak one
responding to previous comments, and transitioning to a different speaker and using a variety
of linguistic and non-linguistic cues. Several years of research within a Conversation Analysis
framework have showed that this apparently simple aspect of language use involves a number
of highly complex behaviours. The organization of turn-taking was initially explored as a part
of conversation analysis by Harvey Sacks with Emanuel Schegloff and Gail Jefferson in the
late 1960s/early 1970s, and their model is still mostly accepted in the field. In their article “A
each participant have an equal chance to speak, however, there will be only one participant
who speaks at that time and a listener who is waiting to take the floor. Those rules are refered
Conversations need to be organized thus there must be a set of rules governs when a speaker
takes the turn, gives turn, or keeps it. These rules are suggested to assure that there is only one
speaker at a time in order to minimize gaps and overlaps in each turn change. Therefore,
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Sacks et al. propose a set of rules governing the turn taking. the description of turn taking
mechanism has been the objective of many linguist. Sacks et al are considered to be the
pioneers in the area of CA who propose the turn taking mechanism after examining several
Occurrences of more than one speaker at a time are common but brief.
Transitions (from one turn to a next) with no gap and no overlap are common. Together with
transitions characterized by slight gap or overlap, they make up the vast majority of
transitions.
1- Turn order and size are not fixed, but vary.( flexible)
6- Turn- allocation techniques are obviously used. A current speaker (as when he addresses
8- Various turn-constructional units are employed e.g., turns can be projectedly 'one word
9- Repair mechanisms exist for dealing with turn-taking errors and violations; eg if two
participants find themselves talking simultaneously , one of them will stop prematurely,
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(Sacks, Schegloff, Jefferson PP 700-701)
In the same vein, Thornbury , suggestes two major rules for turn-taking :
In order to minimize gaps and overlaps Sacks et al suggest a set of rules governing the turn
1- Turn constructional component (TCUs) is the basic unit of the utterance. The end of the
TCU is a point where one participant may finish and another party may begin is k The
2- Turn allocation component include techniques for selecting the next speaker.
There are two types of techniques: those where the current speaker selects the next
3- Rules govern turn construction: Once a Transition Relevance Place is attained, the
The present speaker selects the next speaker and transfers the turn to them.
One of the non-speakers self-selects, with the first person to speak claiming the
next turn.
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No one self-selects, and the current speaker continues until the next TRP or the
conversation ends.
The following table represents previous studies that are related to this field of research.
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Researcher first foreign technique results
Language language
-the application
of TT strategies
in the classroom
motivated the
learners to
speak outside the
the classroom.
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Practical part
Introduction
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The present chapter is devided into two sections. The first section is devoted to the
research design opted for, the participants, the data collection procedures, the data
analysis as well as what elements have made this study valid and reliable. On the other
hand, the second section deals with the analysis of the results gathered from training
sessions and post-test and it ends with a presentation of the results interpretation of the
Research Design
The present study was conducted at the Department of Letters and English Language at
Kasdi Merbah University of Ouargla (KMUO). Concerning the English department, it started
during the academic year (1991/1992). Twenty-four (24) teachers are certified to teach a total
Research Sample
The sample of the present study is sixty (40) from a total of two hundred sixty-three (200)
second year students of English at KMUO during the academic year 2018/2019. The sample
is divided into two groups, and each group contains thirty (20) students. The sample of the
present study has been chosen purposefully since second year undergraduates are assumed to
have been developed their basic linguistic knowledge. Moreover, they will surely benefit from
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Group N° of students %
A 20 50%
B 20 50%
Total 40 100%
Research Instruments
This chapter is intended to discuss the results obtained from the analysis of the observation.
Furthermore, the present study takes place during the second semester of the Academic year
2018/2019 at the Department of Letters and English Language at Kasdi Merbah University
Ouargla with students of second year licence where English is considered as FL. An
observation, video record, and semi-structured interview with the teacher were programmed
to gather information about student’s development of using tenses in oral performance after
Research Procedures
The present study takes a place at the Department of Letters and English Language at Kasdi
Merbah University Ouargla. LMD system of instruction qualifies the students to graduate
with a “license” after the first three years and Master degree in English specialties after two
additional years. This study intended to collect data from post-test under the observation
during the oral session in order to diagnose students’ progress. In addition, we opted for an
interview students. Furthermore, the participants of this study were one teacher of oral and 42
Training sessions
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Training sessions designed in one session. The teacher explained Turn-taking rules and turn
taking strategies and provided them with hand-outs that contained a full explanation of turn
taking and strategies, Training sessions aim at providing students with the useful information
about turn taking to make students aware of Turn Taking strategies and enhances their oral
performance.
Post-test
In order to confirm that the training session was helpful enough for students or not, in
making students aware of turn taking strategies and enhances their oral performance. Thereby
one post-test session was designed in order to determine the extent of the training session that
affected the students in oral performance Thus students were asked to perform presentations
such as debates and TV show as well as telephone conversation that showing students become
Training session
The training is a formal instruction in the classroom. It is teaching students TTS with
illustrations.
The analysis of students performance focus on whether techniques and strategies of TTS
after the training, we investigated the effects of the formal instruction. The following part
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Table: Post-test Results.
Prese Situations
Numb Strategies used Functions and analysis
er
ntatio of
n studen
ts
Grou
p
1 -TV show: discussion about 3
the absentees in the
classroom Facial expressions and Getting attention
gestures
Interjections
Taking the floor
Eye contact
Fillers; emm.. erm..uh
Avoidance (relinquish the
Appropriate sound floor)
production(prosodic
features)
Grou -1) First part: Telephone Adjacency pairs asking and answering questions
p conversation 3 Prosodic features (answer to summons),
2 Greetings, Topic , closing pairs
Grou - discussion: what is the Eye contact Holding onto the floor
p best teaching method? 3 Interruptions Overlap trying to taking the
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5 theoretical or practical? Gestures floor
Falling intonation
Relinquishing the floor
Grou
p 3 Tag questions Addressing the next speaker
6 Gaze direction
Naming Seeking to take the floor
-TV show hard copy vs. Interruption
soft copy Gestures and facial Regain the floor
expression
Holding into the floor
Grou -Debate: what is the best Adjacency pairs Taking the floor
p teaching method? 3 Fillers ( uh….emm…) Eye down and lengthening
7 theoretical or practical? Eye contact sound and with uh…..Emm….
Interruptions to holding into the floor
Gesture and facial interruption to take the floor
expression Avoidance (relinquish the
Termination floor)
Grou - hard copy vs. soft copy Gaze direction Taking the floor
p 3 Rising intonation Holding onto the floor
8 Fillers Relinquishing the floor
Gestures and facial
expression
Interruptions
falling intonation
Grou
p -Using technology in EFL 3 Eye contact Selecting the next speaker
9 classroom Gestures and facial Trying to taking the floor
expression Holding onto the floor
Adjacency pairs Relinquishing the floor
Fillers
falling intonation
Termination
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Grou Adjacency pairs Selecting the next speaker
p 11 -TV show: university 3 Fillers Holding onto the floor
degrees Eye contact Elicit attention
Gestures Relinquishing the floor
Falling intonation
Grou
p -TV show: hard copy vs. 3 Gestures Getting attention
12 soft copy Tag question buying time
Fillers taking the floor
Back channel cues Supporting with interjections
Interjections (yeah, okay…..)
Prosodic features
Grou
p 13 -Participation in English 3 Eye contact Taking the floor
foreign language Facial expressions and Self-selecting
classroom gestures Holding onto the floor
Adjacency pairs Repeating the question to avoid
Fillers the silence of the speaker
Post completor
prosodic features
Grou Facial expressions
p 14 -TV show: university 3 Gaze direction Addressing the next speaker
degrees Rising intonation Holding onto the floor
Interruption Overlap
Fillers Taking the floor
Naming
The above table demonstrates the participants’ use of TTS during their performances. It is
noticeable that students significantly use TTS according to the situation needed. After the
training sessions, the researchers observed that students have digested the hand-outs given to
them and frequently used the strategies to take, hold or relinquish the floor during their
debates. The fact that the participants started employing the strategies of TT after the training
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Conclusion
In this part, two major sections were presented. The first section was dedicated to
presenting the research design, explaining the instruments used in collecting the data and
assuring the validity and reliability of this study. The second section, moreover, presents the
Introduction
This part is devoted to discuss the summary of findings, in accordance with the theoretical
and pedagogical consequences. It also discusses the limitation of the study. Finally, it ends
with implication which is derived from the results of the present study.
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1. First to begin with, it was difficult to find previous studies about turn taking strategies,
2. In the experiment phase, a debate was held to figure out whether the explicit
instruction and providing students with handouts about turn taking strategies or
teaching them implicitly and applying awareness raising activities is most effective.
3. Time was not sufficient to measure the efficiency of the explicit instruction of Turn
4. Due to the strikes that students have done, the number of the absentees and the
unexpected holidays, we were obliged to administer merely two sessions for the
5. Only one group undergoes this study, owing to the unavailability of the other groups.
6. We were restricted to highlight only the most main elements in the literature review
part.
7. As the research was conducted at one university and with only two groups from the
same level taught by the same teacher. Consequently, this prevented us from
Pedagogical implication
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The Analysis of interviews results
1. Which language skill you think you are better in?
Table : Skills
Students 3 3 5 4
Questions
Students
Q1: which language speaking writing Reading listening
skill you think you
are better in
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2. How was your oral experience last year? Which methods/ techniques did the teacher
used in teaching oral expression?
Students 2 4 4 3
Questions
Students
Q2: How was excellent Good Acceptable awful
your oral
experience last
year?
3. What are the main difficulties that you face when you are in a group discussion? Table
: Students experience of the oral session
Students 3 2 3 3 4
Questions
Students
Q Anxiety Not knowing Shyness and lack of interruption
and how speaking in vocabulay
stress to manage ideas public
4. At the end of the oral session, do you feel that you achieved your objectives? Yes, no
and why?
Questions
5. The teacher provided you with hand-outs about the TTS and explained it in the
classroom. Which of the strategies you knew previously and often use ?
Students
Questions
Students
Q
6. While performing the role plays. Which of the strategies you used?
Students
Questions
Students
Q
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7. To what extent the turn taking strategies affected your oral performance?
Students
Questions
Students
Q
9. During you performance, what strategies you used to hold your turn?
10. During your performance, what strategies you used to relinquish your turn?
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1. Which language skill you think you are better in?
2. How was your oral experience last year? Which methods/ techniques did the teacher used
3. What are the main difficulties that you face when you are in a group disscusion?
4. At the end of the oral session, do you feel that you achieved your objectives?
5. The teacher provided you with hand-outs about the TTS and explained it in the classroom.
6. While performing the role plays. Which of the strategies you used?
7. To what extent the turn taking strategies affected your oral performance?
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