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    EFQM in General: For Quality Management) and Designed For Helping Organisations in Their Drive Towards

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    Shahbaz Meeran
    The EFQM Excellence Model is a non-prescriptive framework used by organizations to help improve competitiveness and management systems. It provides a structure for organizations to measure their progress on excellence, understand gaps, and stimulate solutions. Regardless of sector, size, or maturity, the model helps organizations establish effective management practices to be successful.

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    EFQM in General: For Quality Management) and Designed For Helping Organisations in Their Drive Towards

    Uploaded by

    Shahbaz Meeran
    146 views3 pages
    The EFQM Excellence Model is a non-prescriptive framework used by organizations to help improve competitiveness and management systems. It provides a structure for organizations to measure their progress on excellence, understand gaps, and stimulate solutions. Regardless of sector, size, or maturity, the model helps organizations establish effective management practices to be successful.

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    EFQM

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    The EFQM Excellence Model is a non-prescriptive framework used by organizations to help improve competitiveness and management systems. It provides a structure for organizations to measure their progress on excellence, understand gaps, and stimulate solutions. Regardless of sector, size, or maturity, the model helps organizations establish effective management practices to be successful.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    146 views3 pages

    EFQM in General: For Quality Management) and Designed For Helping Organisations in Their Drive Towards

    Uploaded by

    Shahbaz Meeran
    The EFQM Excellence Model is a non-prescriptive framework used by organizations to help improve competitiveness and management systems. It provides a structure for organizations to measure their progress on excellence, understand gaps, and stimulate solutions. Regardless of sector, size, or maturity, the model helps organizations establish effective management practices to be successful.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    The 

    EFQM Excellence Model is a non-precriptive framework for organisational


    management systems, promoted by EFQM(formerly known as the European Foundation
    for Quality Management) and designed for helping organisations in their drive towards
    being more competitive. The Model is regularly reviewed and refined: the last update was
    published in 2010.

    Regardless of sector, size, structure or maturity, organisations need to establish appropriate


    management systems in order to be successful. The EFQM Excellence Model is a practical
    tool to help organisations do this by measuring where they are on the path to excellence;
    helping them understand the gaps; and then stimulating solutions.

    Contents
     [hide]

    1 EFQM In General
    o 1.1 The model can be used in
    four ways:
    o 1.2 Applicability
    2 EFQM Excellence Award
    3 References
    4 See also
    5 External links

    [edit]EFQM In General
    Over the years a number of research studies have investigated the correlation between the
    adoption of holistic Models, such as OIQ, Organizational Integrated Quality and EFQM
    Excellence Model, and improved organisational results. The majority of such studies show a
    positive linkage. One of the most comprehensive of these was carried out by Dr. Vinod
    Singhal of the Georgia Institute of Technology and Dr. Kevin Hendricks of the College of
    William and Mary.[1]
    [edit]The model can be used in four ways:

    1. To help determine where an organisation is on their journey towards excellence.


    2. To provide a common language to enable the exchange of ideas and information,
    both within and outside the organisation.
    3. To integrate existing & planned activities, improving organisational efficiency and
    effectiveness.
    4. To provide a basic structure for the organisation's management system.
    [edit]Applicability

    Self-assessment has wide applicability to organisations large and small, in the public as well
    as the private sectors. Self-assessment using the EFQM Excellence Model can give the
    management team a holistic overview of the whole organisation. Increasingly organisations
    are using outputs from self-assessment as part of their business planning process and use
    the EFQM model as a basis for operational and project review.

    In it's simplest form, the EFQM Excellence Model is a 9 box "Cause and Effect" diagram.
    There are five 'enablers' and four 'results'. The 'enabler' criteria cover what an organisation
    does. The 'results' criteria cover what an organisation achieves. To improve the results it
    achieves, the organisation must improve what it does.

    The 5 enablers are: Leadership; Strategy; People; Partnerships & Resources and
    Processes, Products & Services. The 4 result areas are: Customer Results; People Results;
    Society Results and Key Results.

    The Model provides a non-prescriptive framework that helps to understand the often
    complex cause and effect relationship within an organisation.

    [edit]EFQM Excellence Award


    The EFQM Excellence Award is run annually by EFQM. It is designed to recognise
    organisations that have achieved an outstanding level of sustainable excellence, based on
    assessment against the EFQM Excellence Model.

    EFQM Excellence Award


    From Wikipedia, the free encyclopedia

    The EFQM Excellence Award was created by the organisation EFQM.

    Established in 1992, the prize recognises companies with excellent and sustainable results
    across all areas of the EFQM Excellence Model. The assessment process is one of the most
    robust of any award, with a team of independent assessors spending an average of 500 hours
    per applicant reviewing documentation and conducting interviews on-site. The resulting
    assessment against the EFQM Excellence Model provides a holistic overview of how effectively
    the organisation develops and deploys their strategy, in line with the needs and expectations of
    their stakeholders.

    Previous winners from the Private Sector include BMW, Bursagaz, Grundfos, Robert Bosch and


    Villa Massa.

    Previous winners from the Public Sector include St. Mary's College (Northern Ireland), The
    Cedar Foundation (UK) and Lauaxeta Ikastola Sociedad Cooperativa (Spain).

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