11 IT Business Analyst CV Resume
11 IT Business Analyst CV Resume
11 IT Business Analyst CV Resume
xxxxx@hotmail.com
Address #XXXXXX
E MPLOYMENT
Sr. Business Analyst, Company Name, LOCATION (From- To date)
Key Deliverables:
Currently working in the Production Support of Product Name/Project Name product for its fortune 500 clients for
their life and annuities products
Gather & analyze requirements using various techniques, review designs and create design document; study current
business practices & requirements and suggest viable solutions to meet business requirements
Prepare detail design documents for product development and change requests covering solutions
Work closely with the Development team for implementing solutions and with the Quality Control team to ensure
product quality; follow-up and provide post-implementation support to ensure smooth integration of products
Co-ordinate with various internal teams like Business Analysts, Programmer Analysts and Quality Analysts
Maintain status of various change requests for BA related activities and track & report incidents in the production
environment
Prepare test scenarios and test data for execution; run test cycles in the programming as well as online test regions to
meet different test scenarios
Analyze problems and resolve critical issues on priority having strategic impact on applications by applying / following
business / technical support concepts, departmental procedures, etc.
Lead mission-critical implementation initiatives, oversee all phases of project cycles and revision of operational
procedures in accordance with new functions & requirements
Ensure service availability by adapting good quality processes & procedures with complete documentation, proper
reporting, follow-up and proactive approach for problem resolution
Interact with the business teams to understand business process and its requirements; provide support to meet
expectations
Noteworthy Credits:
Successfully implemented the new product at client’s location
Proactively co-ordinated with stakeholders and Senior Management on progress of development & implementation;
appreciated by the client for the same
Received ‘Certificate of Appreciation’ for outstanding performance during the delivery phase
Project Handled:
Title: Project Name
Client: Client Name, Location
Duration: Total Duration months
Onsite Duration: If Applicable in months
Description: (Product Name) is the most complete new business risk assessment and process management solution. It is a
new business system capable of supporting multiple products, distribution channels and administration systems, based on web
technology and robust business processes model needed to seamlessly integrate new business. Product Name/Project Name
comprises of underwriter workbench, new business process automation, policy document management and work flow-based
work management.
Previous Employment
CAREER PATH DURATION
Employer 1, Location From-To Dates
Employer 2, Location From-To Dates
Key Deliverables:
Involved in underwriting new / lapsed applications and analyzing / assessing risks involved in individuals; decide
acceptance / rejection of proposals
Decided the premium amount or rider clauses while offering medical insurance
Attended to & resolved queries and issues for the branches in the assigned territory; co-ordinated with the branches
across the country and shared knowledge / best practices on quality-related aspects
Strictly adhered to / followed AML guidelines while offering proposals to cross-check money laundering activities like:
o Looking for suspicious transactions like cash deposits, frequent surrenders, assignment to unrelated parties,
frequent requests for change in address, unusual termination of policy, payment by multiple DDs, etc.
o Verifying proof of identity and residence to companies before finalizing a cover
o Ensuring delivery within TAT for medical & non-medical cases
Noteworthy Credits:
Recognized among top performers in terms of productivity; efficiently handled an average of 100 cases a day
Efficiently handled 5 branches simultaneously
Appreciated by the 5 Branch Managers for the support provided
P ERSONAL V ITAE
Date of Birth: XXXX
Linguistic Proficiency: English and Hindi
LinkedIn: XXXX
References: Will be pleased to furnish upon request