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Expert Answer: Decision Support System (DSS)

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Question:

what the differences among TPS (Transaction Processing Systems), DSS (Decision
Support System), MIS (Management Information System) and how it related to each other
and give examples for each. Which systems most needed by an organization and why ?

Expert Answer
 Transaction Processing System (TPS)
A Transaction Processing System is a collection of information which processes the data
transaction in the database system that monitors transaction details. It gathers, stores, alters
and retrieves the data transactions of an organization. In order to pass as a TPS, the
transactions made by the system must satisfy the ACID (Atomicity, Consistency, Isolation,
and Durability) test.

The TPS system is mainly helpful when something is sold over the internet. An example is
that of a Movies ticket. While the customer is filling out their information to purchase the
seat; the transaction processing system is holding the ticket so that another customer cannot
also buy it. It allows for a ticket not to be sold to two different customers.

There are two types of transaction processing systems:

1. Batch-Processing: This type of processing is done where all the information is


gathered at once and processed later. Eg. Cheque Payment
2. Real-time Processing: This type of processing is where the information is gathered
and processed in real-time without delay. Eg. ATM Transactions
Decision Support System (DSS)
A DSS is a software application that examines business data and presents it based on
different factors such as cost, total sales, projected revenue, profit, loss etc. so that business
owners can make business decisions more quickly, easily and accurately. The advantages of
DSS include more learned decision-making, timely problem-solving and improved efficiency
for dealing with problems with fast-changing variables. The DSS system can present
information to the customer in the form of charts, reports or even just a list.

For example, a DSS could be used to predict a company's revenue over the upcoming six
months based on new assumptions about product sales. Due to a large number of variables
that surround the projected revenue figures, this is not a straightforward calculation that can
be done manually. A DSS can integrate multiple variables and generate an outcome and
alternate outcomes, all based on the company's past product sales data and current variables.

Management Information System (MIS)


MIS is a combination of systems, hardware, procedures, and people that all work collectively
to process, store, and produce information that is useful to the organization for better decision
making. Decision Support System and Transaction Processing System are a part of MIS
systems. MIS is primarily used for profitable decision making, keeping of transaction records
of the organization, and to promote communication within and outside the organization.

For example, a mall could use a computer database to keep track of which products sell best
and least. And a music store could use a database to sell CDs over the Internet.
These systems may be required by different organization users for different purposes as:

Transaction Processing Systems (TPS)


These systems are used to record the day to day transactions of a business. An example is a
Point of Sale (POS) system. A POS system is used to record daily sales.

Management Information Systems (MIS)


Management Information Systems are used to guide tactic supervisors to make semi-
structured decisions. The output from the transaction processing system is used as input to
the MIS system.

Decision Support Systems (DSS)


Decision support systems are used by top-level administrators to make semi-structured
decisions. The output from the Management Information System is used as input to the
decision support system.DSS systems also get data input from external sources such as
current market forces, competition, etc.

  

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