Eticket: Nagpur Hyderabad Sunday, March 3, 2019
Eticket: Nagpur Hyderabad Sunday, March 3, 2019
Eticket: Nagpur Hyderabad Sunday, March 3, 2019
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PER NIGHT PER NIGHT
1. redBus* is an online ticketing platform. It does not operate bus 3. Passengers are required to furnish the following at the time of boarding the
services of its own. In order to provide a comprehensive choice of bus:
bus operators, departure times and prices to customers, it has tied (1) A copy of the ticket (A print out of the ticket or the print out of the ticket
up with many bus operators. redBus's advice to customers is to e-mail).
choose bus operators they are aware of and whose service they are (2) A valid identity proof
comfortable with. Failing to do so, they may not be allowed to board the bus.
4. Change of bus: In case the bus operator changes the type of bus due to some
redBus responsibilities include:
reason, redBus will refund the differential amount to the customer upon
(1) Issuing a valid ticket (a ticket that will be accepted by the bus
being intimated by the customers in 24 hours of the journey.
operator) for its network of bus operators
(2) Providing refund and support in the event of cancellation 5. Amenities for this bus as shown on redBus have been configured and
(3) Providing customer support and information in case of any provided by the bus provider (bus operator). These amenities will be
delays / inconvenience provided unless there are some exceptions on certain days. Please note
that redBus provides this information in good faith to help passengers to
redBus responsibilities do not include:
make an informed decision. The liability of the amenity not being made
(1) The bus operator's bus not departing / reaching on time.
available lies with the operator and not with redBus.
(2) The bus operator's employees being rude.
(3) The bus operator's bus seats etc not being up to the 6. In case a booking confirmation e-mail and sms gets delayed or fails
customer's expectation. because of technical reasons or as a result of incorrect e-mail ID / phone
(4) The bus operator canceling the trip due to unavoidable number provided by the user etc, a ticket will be considered 'booked' as long
reasons. as the ticket shows up on the confirmation page of www.redBus.in
(5) The baggage of the customer getting lost / stolen / damaged.
(6) The bus operator changing a customer's seat at the last 7. Grievances and claims related to the bus journey should be reported to
minute to accommodate a lady / child. redBus support team within 10 days of your travel date.
(7) The customer waiting at the wrong boarding point (please call
the bus operator to find out the exact boarding point if you are 8. Please note the following regarding the luggage policy for your journey:
not a regular traveler on that particular bus). (1) Each passenger is allowed to carry one bag of upto 10 kgs and one
(8) The bus operator changing the boarding point and/or using a personal item such as a laptop bag, handbag, or briefcase of upto 5 kgs.
pick-up vehicle at the boarding point to take customers to the (2) Passengers should not carry any goods like weapons, inflammable,
bus departure point. firearms, ammunition, drugs, liquor, smuggled goods etc and any other
articles that are prohibited under law.
2. The departure time mentioned on the ticket are only tentative (3) Bus Operator reserves the right to deny boarding or charge additional
timings. However the bus will not leave the source before the time amount in case passenger is travelling with extra luggage than what is
that is mentioned on the ticket. mentioned above.
9. Partial Cancellation is NOT allowed for this ticket. Charges for complete
ticket cancellation are mentioned below.