Book 2
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BOXES
FIGURES
INTRODUCTION
The aim of this chapter is to introduce the reader to the nature and philoso-
phy of the Center for International Business & Management (CIBAM) and
zero in on one of its major functions, the Symposium, in particular the one
in February 2009 on “Green Business and Green Values.” In addition, we
summarize the main points made at the introductory talk by the Director
of CIBAM (the present author). A short summary of all the proceedings, to
include some of the discussion, appears after the introduction—signed by a
group of Cambridge MBAs who attended the Symposium and co-authored
the report. Here, I will only refer to the topics covered, the authors and
rationale, as well as to the articles included in this book.
Membership
An organization is as good as its members. At CIBAM we have been priv-
ileged. Cambridge is an attractive place, with special people. This helps
attract more special people. Over time we were privileged to create a net-
work of business leaders, academics and some policymakers, all of the high-
est standing. Membership (and its type), much like everything else, evolved.
We started with a few intra-Judge academics and founding board busi-
ness members. At the time of writing this, there are four major categories:
global advisory board members, business associates, academic advisory
board members and Cambridge-based academics. The management mainly
includes the present author, the associate director, one research assistant
and one administrative assistant. Others, like our external liaisons person
(M. Vintiadis) and our academic advisory board, help and advise, as much
as they are able to, given the non-stipendary nature of the positions.
Critical for CIBAM’s progress has been its fi rst expansion phase that
took place in 1998–2000. That was mostly the result of the effort of CIB-
AM’s associate director Noreena Hertz. Noreena undertook the task to
prepare a value proposition, select possible board members, approach them
and invite them to apply to join the board. That led to some remarkable
additions to our board, such as Len Blavatnik, Jean-Michel Broun, Tommy
Helsby, Andrew Morgan and Vicky Pryce. For reasons to soon become
clear, CIBAM as it is now, would not be without this effort. We owe a big
thanks to Dame Sandra Dawson (then director of the Judge), who helped,
by waiving Judge overheads and liaising with and helping Noreena.
The academic advisory board was intentionally left rather small, and quite
exclusive. Currently it includes Peter Buckley, John Child and David Teece,
all known enough not to require further comment. The academic associ-
ates include selected leading academics from other universities. The business
associates are leading business people, albeit with less involvement on the
decision-making process, an issue to which I return. At the moment overall
membership exceeds 100 people, from many countries and continents, from
all types of business and from many top academic institutions. The full list
of current CIBAM members can be found in Appendix I of this introduction.
CIBAM and the Symposium on “Green Business and Green Values” 9
Drawing on the joint expertise of such a network for potential speak-
ers and other Symposium participants is a blessing. Combined with the
remarkable foresight of our board, that selects the Symposia topics, we
were privileged to deal with issues such as “Russia 2008—Putin’s Legacy
to his Successor” (back in 2004!). The issues of ethics, talent wars, ageing,
environmental sustainability, corporate governance, religion, media, and
security, terrorism and business were all remarkably topical and exciting
events. Just indicatively the event on media coincided with the publication
of cartoons offensive to the Islamic religion, the one on corporate gover-
nance was decided before, and took place soon after the Enron scandals. I
fi nd it hard to believe that this could have happened, were it not for the nose
and instinct of those on the ground (the business people), who both sense
such developments and have the high-power incentive to do something as
they feel their impact on their bottom line—current and emerging. Quite
often (but not always) the comments from the participants and the board
were that “that was the best Symposium yet!”
In addition to selecting the topics, helping to propose and bring in speak-
ers (usually in the form of an organizing committee of two or three who
proposed the topic and had special knowledge of, and interest in, it), and
getting involved themselves as speakers, panelists, chairs, or just a criti-
cal audience with astute questions, the function of the board at the board
meetings is to provide feedback and suggestions for improvement—on the
speakers, the format, the composition, the context, the venues, everything
pertaining to the Symposium. Most important, however, is the strategic
role—what we want to be; where are we heading; what we want to do next.
These are not easy issues, and there is often heated debate. For example, a
recurrent theme is whether we should remain an exclusive “boutique” or
aim to expand, with an eye to possibly becoming a mini-Davos, but with
a specific theme/focus for each meeting, as well on other different features
such as more intimacy and perhaps a more “critical” focus in the sense of
being cognisant of the need to deal with globalization’s potentially negative
“externalities.”
Such debates help us sharpen our understanding of what we are, what
we try to do and why. I believe that through an evolutionary process, there
is now at least an implicit understanding of the idea that we aim to explore
the interrelationship between practice, theory and policy, with an eye to pre-
scribing better policy and practice, for business fi rms, but also governments
and more widely (e.g., international organizations). In today’s world the most
critical issue is arguably how to achieve sustainability of the wealth creation
process at the global scale. Sustainability is not just environmental, it is also
social and economic; the three are related. Sustainability can be undermined
by limited rationality, imperfect knowledge and information, different and
potentially conflicting interests, embedded power structures, shortsighted-
ness, time inconsistencies, and a lot more. All these apply to business firms,
especially MNEs, but they also apply governments, regional blocks (e.g.,
10 Christos N. Pitelis
EU) and international organizations (e.g., the IMF, World Bank, and WTO).
There appears to be a pressing need to increase the specialist information
available, to engender enlightened practices and policies, to align interests
and to try to address problems of time inconsistencies, and other constraints,
all with an eye to effect governance that favors sustainable global wealth
creation. This is in everybody’s interest.
Clearly a grand objective such as the above is rather pretentious to hope
to achieve, and indeed even too romantic. We are not deluded, we simply
feel that dialogue, mutual understanding, sharing of knowledge and learn-
ing, can help us improve things—not reach perfection (which is probably
a Chimera), but build on strength, and improve weaknesses to get better.
Certainly there are weaknesses to be improved. One of our global board
members once asked the delegates to tell him what was, in their view, the dif-
ference between the “Mafia” and “Big Business.” Following a short silence,
he continued that “the Mafia is organized crime, Big Business is very orga-
nized crime!” You need intimacy for such views to be aired by top business
people themselves. Important, however, was that this joke was made not
long before the Enron and similar scandals. Such scandals confirmed there
was more to that joke than one might wish. It also showed that sometimes
Big Business can also make mistakes, that policymakers now come to realize
this, and that sometimes it is even not so easy to tell who is who and what is
what. Unfortunately, things get far more tangled when it is recognized that
(apart from being definitely less organized) big governments and big interna-
tional organizations can be more of a problem that the solution, see Stiglitz
(2002). Analyzing and debating frankly these issues can be an eye-opener,
and help at least appreciate the enormity of what needs to be done, but also
the need to keep trying. In our own little way, at CIBAM we are.
I purposely left the issue of funding until last. There has been much debate
in the past 20 years or so about the importance of being self-funded, and
certainly CIBAM is based on this model. In practice this means that the vari-
ous CIBAM events and activities (which also include a bi-annual newsletter
entitled Gloquacious, an Annual Report and a Profiles Book) are funded by
the members. These cannot be the academics (who can hardly survive on
notoriously low academic salaries), so it had to be the business members. Of
course, it could well have been the government too, and also the university
and/or the school. These are vexed issues; with the government we did not try
enough due to the usual time pressures (although we were twice sponsored
by the DTI and BERR, thanks to the efforts and support of Vicky Pryce),
while to the university and the school, we pay overheads. Clearly, one can
understand universities which help create so much wealth, but only manage
to capture a tiny fraction of it, yet every case is different. I feel CIBAM and
“products” such as the Symposium are “public goods” with external spill-
overs which are often very hard to quantify. In such cases, we know from
our public economics, that non-excludability, non-revelation of preferences
and free-riding are likely to lead to under-provision. This may explain why
there are not many CIBAMs and that CIBAM itself is now at a crossroads.
CIBAM and the Symposium on “Green Business and Green Values” 11
CIBAM at a Crossroads
Throughout its existence CIBAM relied on an annual donation by its board
members, to fund its activities. No CIBAM member receives payment for
these, the funding covers the administrative and research support, as well as
the cost of the Symposia and the other activities. Over the years the activi-
ties have increased by a multiple of at least 10. Funding could not follow for
a combination of reasons that include increasing overheads by the univer-
sity and the school, little practical recognition of the work put into Sympo-
sia by the school (indeed changes in rules which recognize almost all other
“administrative tasks” but the Symposia); increasing “professionalization”
of the various functions in the school, such as human resources and fi nance,
which increase the costs of communication and coordination and can con-
tribute to making things sometimes unyielding; the need to cover expenses
for some eminent speakers (we normally relied on people paying themselves
for the “honor,” which does not work with some professional speakers,
who at the very least request, quite legitimately, their expenses) and others.
All these led to a very small group of people (mainly the director) spend-
ing increasingly more time at no financial benefit and gradually at a large
and increasing “opportunity cost,” in terms of foregone income (e.g., from
executive education) and time (e.g., for research). All these require substan-
tial additional funding, which in turn require time and other resources as
well as additional support from within and without the university and the
school. There has been progress in this direction under the inspired leader-
ship of the Judge by Arnoud De Meyer. De Meyer embraced the concept of
Centers and the Symposia and contributed to their success in various ways
(e.g., by waving overheads and organizing joint events, such as the present
one). Such help gives us optimism and keeps us walking!
Welcome Address
Dr. Christos Pitelis, CIBAM Director, welcomed the audience and noted
that the Judge Business School (JBS) was celebrating its 20th year and
recently ranked as the #3 business school in the United Kingdom by the
Financial Times. He then introduced Dr. Jochen Runde, director of the
12 Christos N. Pitelis
MBA Program at JBS, who highlighted how sustainability is part of the
core of the MBA and how JBS will next year attempt to devote a specific
track to sustainability. He mentioned individuals associated with JBS who
have published items related to the environment and Judge’s association
with the Cambridge Center for Energy Studies, and its additional focus
upon green issues in general.
Introduction
Dr Pitelis reviewed the history of CIBAM, which was established in 1995 and
is a center within JBS. He mentioned how CIBAM explores the conditions
for sustainable wealth creation in the global environment and achieves this by
identifying the links between practice, theory and policy. CIBAM has been
focusing on the Global Business Symposium and is proud of the global advi-
sory board’s foresight to discuss topics such as corporate governance and secu-
rity, terrorism, and business before they became headline news. Due to time
constraints, Dr. Pitelis highlighted that enlightened self-interest and national
government regulation policies are necessary but not sufficient to create sus-
tainability values. Then Dr. Pitelis introduced the main topics of the sympo-
sium and left the floor to Dr. Noreena Hertz, CIBAM associate director.
“A Green Finance?”
Mr. James Twining (Associate Principal, McKinsey & Co.)
Mr. Twining focused his discussions around climate change and the econ-
omy: the myth versus realities. He mentioned the upcoming meeting in Copen-
hagen which will re-examine the Kyoto Protocol. Furthermore, he mentioned
how detractors have claimed that in light of the recession, the focus should be
on the economy, but Mr. Twining maintains that is the exact reason to look at
sustainability because focusing on sustainability will help the economy.
Mr. Twining then discussed six myths and provided evidence to support
his point of view which maintains that with market-based incentives, the
world can enjoy increases to the economy through sustainable recovery.
Myth 5: Only developed countries need to (or should) act now; developing
countries can wait.
Reality: We won’t solve the problem unless developed and developing
countries act together . . . now! A reduction of 17 Gt CO2e is needed by
2020 and only a 5 Gt CO2e reduction can be achieved in developed coun-
tries utilizing current technologies. Mr. Twining claims the abatement
math does not add up and cannot be met without significant reductions
from developing countries. It is necessary for developing countries to hit
90% of abatements for 450 ppm to be achievable.
Opening Lecture
Panel: “Challenges”
The panel was chaired by Dr. David Reiner, Director of the M.Phil. in
Technology Policy Program at Judge Business School, who introduced the
speakers of the panel.
18 Christos N. Pitelis
“Demonstrating Goodness”
Mr. Michael Littlechild (Director, GoodCorporation)
Mr. Littlechild suggested distinguishing between a company which pro-
fesses that it has green values, ethical behaviour and social responsibility and a
company which really is oriented around these values. The question he raised
was how we can understand whether a company is truly green-oriented and
whether green orientation is part of its approach toward doing good business.
Mr. Littlechild then discussed the three broad approaches which com-
panies utilize to demonstrate their goodness. The fi rst approach is re-
branding. As an example, BP—an oil company producing oil, gas, and
petroleum; drilling for oil; using pipelines and the like—has come up with
the green flower as a brand to show its new green approach. Second, com-
panies started clubbing (i.e., joining groups of businesses and associations
with similar high values for social responsibility). Business in the commu-
nity, for example, created the “Companies that Count leauge table.” The
22 Christos N. Pitelis
third approach is that companies produce Corporate Social Responsibility
reports. These reports have become broader and may now cover various
topics from the environment to philanthropy, but Mr Littlechild doesn’t
believe that these reports are of much use to the general public.
Mr. Littlechild provided an example of the web report of Barclays Bank
where the CEO mentions the efforts put into achieving its CSR goals. This
was followed by information from a BBC investigation which revealed that
some of the bank’s employees from the call centers demonstrated complete
ruthlessness to the customers. Mr. Littlechild supported this “conflict of
deeds and words” with other examples in which the realities of companies’
attitudes to their clients were not as good as they were presented to the public.
According to Mr. Littlechild, this confl ict shouldn’t happen, as most
companies invite independent auditors to ensure the reports, but when
reading the fi ne print, the audits do not amount to substantial backing. Mr.
Littlechild provided an example of British Nuclear Fuels plc. This report
was checked and approved by Ernst & Young, with the disclaimer that the
non–Environment, Health & Safety data had not been examined.
Mr. Littlechild then stressed that the production of a single report
requires significant sums of money, including the auditors’ fees. Reports,
however, have many problems: data which is difficult to decipher, absolute
numbers that are difficult to compare with others, limited self cross-exam-
ination, opacity, and limitations of assurance. Mr. Littlechild asks whether
these are even worth doing.
Mr. Littlechild highlighted a few indexes that tell you how “good”
the business of a company is: ISO 14001, BITC Corporate Responsibility
Index, FTSE4Good, and the DowJones Sustainability Index. Mr. Littlechild
showed that the FTSE4Good actually underperformed the FTSE-AllWorld
index, and asked the audience members to arrive at their own conclusions.
Mr. Littlechild then introduced how GoodCorporation looks at the
actual steps and actions a company actually performs, as opposed to things
which it reports. Finally, he discussed what he thought companies should do
to be sustainable. In his opinion, companies shouldn’t publish any reports
but keep them on their websites instead and update them regularly. These
reports should reflect the real business practices, not just the trimmings,
and he also thought that companies should look for independent verifica-
tion of how they do business, not how good their reports look.
1. The public is angry, and this anger is caused not just by the bank-
ers and their huge bonuses. Governments and businesses will have to
declare clearly whether they would like to take the public side or not.
2. We are at the period of history when governments have an unprec-
edented mandate to intervene. A recent study in the United States
showed that over the half of the population would now like the gov-
ernment to intervene directly in free markets. A few examples of
industries to watch for changes in soon are the fast food sector and
healthcare and pharmaceutical companies.
3. The downside of globalization is becoming apparent with the recent
global economic downturn. The fact that Taiwan predicts a huge
drop in the GDP in the coming year shows that we are now collec-
tively responsible and linked to the economic downturn. We now see
discussions about global regulatory mechanisms to deal with fi nance,
but politicians should also have the similar bodies to deal with the
environment and social issues.
4. It is no longer post-1945 settlement, and we are entering new geopolit-
ical configurations. There is little reason to feel that Anglo-American
values will remain dominant in the world. China, India and Brazil
have never had Gucci capitalism; instead, they had their own models
of development. These countries are going to have more of a voice on
the international stage, and the rest of the world will likely listen to
them in order to achieve collaboration.
5. Dr. Hertz doesn’t believe it’s just at the inter-governmental level where
more cooperation is forthcoming; it is also at the individual level. She
cites examples of individuals pulling together, similar to what was
seen during the Great Depression, where individuals are giving goods
away for free via the Internet instead of selling them.
Summing Up
Prof Spender underscored the need for a new way of thinking to meet these
challenges. He explained that global destablization—climate change, bio-
diversity losses—suggests that the current system is broken. He stressed
the need to develop priorities as “this is a way to avoid people selling their
wares in new guises.” He also noted that it is difficult to drive a wedge
between image management and the global challenges. In Prof. Spender’s
view “CSR is another form of marketing.”
Prof. Spender opined that humans can only know things in two ways:
CONCLUSION
REFERENCES
Cohen, R. B., Felton, N., Knoss, M., & Van Lier, J. (1979). The multinational cor-
poration: A radical approach. Cambridge: Cambridge University Press.
Dunning, J. H., & Pitelis, C. N. (2008). Stephen Hymer’s contribution to interna-
tional business scholarship: An assessment and extension. Journal of Interna-
tional Business Studies, 39, 167–76.
Mahoney, J. T., McGahan, A. M., & Pitelis, C. N. (2009). The interdependence of
public and private interests. Organization Science, 20, 1034–52.
Stiglitz, J. (2002), Globalization and its discontents, New York: W. W. Norton.
APPENDIX I
CIBAM Membership
Patron
Mr. Jack Keenan, CEO, Grand Cru Consulting Ltd.
Business Associates
Mr. Richard Broyd, Partner, Monitor Group, UK
Mr. Joseph Gold, CEO, Muza Gold Ltd, Israel
Mr. Marios Kyriacou, Senior Partner, KPMG, Greece
Mr. Patrice Muller, Partner / Director, London Economics, UK
Mr. Andrew Napier, Director, Prosequence Ltd., UK
Mr. Perran Penrose, Chairman, Penrose & Associates, UK
Mr. Kirill Slavin, Managing Partner, Slavin & Associates, UK
Mr. Minoru Tanaka, President, JMA Consultants Europe, Milan and
CEO, JMA Consultants Europe, The Netherlands
Mr. Anthony Travis, Principal, Cabinet Gainsbury & Consorts, Switzerland
Mr. Antonis Vgontzas, Attorney-at-law, Greece
Mr. Peter Ward, Managing Director, Telos Partners, UK
Academic Associates
Prof. Tamir Agmon, Graduate School of Business, College of Management,
Israel
Dr. Mie-Sophia Elisabeth Augier, Naval Postgraduate School and Stanford
University, USA
Prof. Thomas Bernauer, Swiss Federal Institute of Technology, Switzerland
Prof. Michael Best, University of Massachusetts, USA
Prof. Patrizio Bianchi, University of Ferrara, Italy
Prof. Max Boisot, ESADE & INSEAD, Europe
28 Christos N. Pitelis
Prof. Thomas Clarke, University of Technology, Sydney, Australia
Prof. Stewart Clegg, University of Technology, Sydney, Australia
Prof. Simon Collinson, Warwick Business School, UK
Prof. Giovanni Dosi, Sant’Anna School of Advanced Studies, Italy
Prof. Stuart Evans, Carnegie Mellon University, USA
Prof. Bruno Frey, University of Zurich, Switzerland
Dr. Simona Iammarino, University of Sussex, UK
Prof. Michael G. Jacobides, London Business School, UK
Prof. Neil Kay, University of Strathclyde, UK
Prof. James Love, Aston Business School, UK
Prof. Anita McGahan, Rotman School of Management, University of
Toronto, Canada
Prof Paul McGuinness, Chinese University of Hong Kong
Prof. Lilach Nachum, City University New York, USA
Prof. Andy Neely, UK Advanced Institute of Management Research, UK
Prof. Mario Nuti, University of Rome, “La Sapienza”, Italy and CNEM,
London Business School, UK
Prof. Kenneth Oye, Massachusetts Institute of Technology, USA
Prof. Marina Papanastassiou, Copenhagen Business School, Denmark
Prof. Robert Pearce, Henley Business School, University of Reading, UK
Dr. Robert Pitkethly, University of Oxford, UK
Prof. Alan Rugman, University of Reading, UK
Prof. Hans Schenk, Utrecht School of Economics, The Netherlands
Prof. J. C. Spender, Cranfield School of Management, Leeds & Open Uni-
versity Business Schools, UK
Prof. Roger Sugden, University of Birmingham, UK
Prof. Haridimos Tsoukas, Athens Laboratory of Business Administration,
Greece & University of Warwick, UK
Dr. Alain Verbeke, Haskayne School of Business, University of Calgary,
Canada
Prof. Maurizio Zollo, Bocconi School of Management, Milan, Italy
Cambridge University
Dr. Shahzad Ansari
Prof. Jaideep Prabhu
Dr. Jane Collier
Dr. David Reiner
Dr. Gishan Dissanaike
Dr. Mark de Rond
Dr. Elizabeth Garnsey
Dr. Jochen Runde
Dr. Allègre Hadida
Prof. Ajit Singh
Dr. Charles Hampden-Turner
Dr. Philip Stiles
CIBAM and the Symposium on “Green Business and Green Values” 29
Ms Sally Heavens
Dr. Chander Velu
Dr. Chris Hope
Prof. Geoff Walsham
Prof. Martin Kilduff
Prof. Malcolm Warner
Prof. Stephen Littlechild
Prof. Peter Williamson
Dr. Michael Pollitt
Dr. Eden Yin
APPENDIX II
There has been some talk, notably among the religiously inclined, about
a human obligation of “stewardship” of the Earth. If so the Earth had to
wait a long time for the arrival of the stewards. Certainly the trilobites
managed for over 250 million years without them. Looking at the human
record of predation, exploitation and extinction of other forms of life since
the current version of humans appeared over 150,000 years ago, I am
reminded of James Lovelock’s remark that “humans are about as qualified
as stewards of the Earth as goats are gardeners.”
But unlike goats, humans can change their minds if they develop the will
to do so. Are we capable of establishing a lasting relationship of mutual
benefit to the living Earth and those of its unruly inhabitants who are our-
selves? How are we to recognize that the last 200 years or so have been a
bonanza of inventiveness, exploitation and consumption which may not
continue? All successful species, whether bivalves, beetles, bears or humans,
multiply until they come up against the environmental stops, reach some
accommodation with the rest of the environment and willy-nilly restore
some balance. Are we near to those stops? Or do we think we are different?
Of course we think we are different; and because we are different, there
is a lot we can do about the huge range of problems facing us. In fact most
of the solutions are well known. Briefly we have to re-think some of the
underlying assumptions on which we run our society. That means con-
fronting the major issue of our own proliferation in all its aspects; looking
again at a lot of economics; replacing consumerism as a goal; giving high
priority to conservation of the natural world; working out new ways of gen-
erating energy; dispersing and to some extent localizing the ways by which
we feed ourselves; managing and adapting to climate change, or as I prefer
to call it climate destabilization; and creating the necessary institutional
means of coping with global problems. In the future global village, we can-
not afford to have too many village idiots.
We all suffer from the disease of what has been called conceptual sclero-
sis. Little is more difficult than learning to think differently, above all when
problems go to the roots of the conventional wisdom. Old ideas haunt us
like ghosts.
For me an immediate priority, spurred on by the current economic crisis,
is to think differently about economics. Some, fortunately not all of us,
tend to believe that greater material prosperity is an overwhelming priority,
that resources can be exploited indefi nitely, and that growth on the usual
defi nition is good in itself: in other words ever upwards and onwards with
free markets, free trade and continuously rising consumption. This is the
philosophy of many economists and most politicians, at least until recently.
The problem is exacerbated by some ingrained beliefs: that technology can
Humans 35
always fi nd an answer; that “development” or industrialization will raise
living standards world wide; and that globalization will come to represent
a benign mutation in human civilization.
Now at least many are looking again at how to measure human wealth
and welfare. The key factor is costs. As has been well said, markets are
marvellous at fi xing prices but incapable of recognizing costs. Most costs—
or externalities—are long as well as short term. All markets operate within
rules, whether explicit or implicit, which together constitute a framework
which, if it is any good, should be in the public interest. Who decides what
is in the public interest? Most of the answer lies with governments, however
chosen, who have the particular responsibility of listening to and guiding
public opinion. This brings me back to the environment and the rest of the
living world. However we look at it, the economy—the human economy—
is a wholly owned subsidiary of the environment.
I turn to the future of our species in a world which is changing under
human pressure before our eyes. Bear in mind that nearly all forecasting
turns out to be wrong. We do well to expect the unexpected.
In his book The Meaning of the 21st Century, James Martin laid out
what he saw as the prospects.
The 21st century is like a deep river canyon with a narrow bottle neck
at its centre. Think of humanity as river rafters heading down stream.
As we head into the canyon, we’ll have to cope with a rate of change
that becomes much more intense—a white water raft trip down an un-
known river with the currents becoming much faster and rougher—a
time when technology will accelerate at a phenomenal rate.
There are some who say that this current global fi nancial recession, this
recession stroke depression that is being felt in London and New York, in
Madrid and Athens, will not impact upon the nature of capitalism. They
say that we have been here before—faced and navigated our way through
economic downturns—and that capitalism emerged unscathed. And they
go on to say that five years from now capitalism will basically look as it did
before the economic crisis began.
I understand this caution about predicting anything new, a reluctance to
call the past era of capitalism’s demise, but I do not agree with it. I believe
the conditions are in place for a markedly different economic model to
emerge from the carnage currently being wrought.
For I do not believe that what we are seeing today is just a variant of the
Russian crisis, the dot com crisis, the Japanese crisis, or other crises that
happened and had consequences but did not impact upon ideology or the
fundamental trajectory of political and economic policy. I do believe that
this fi rst full crisis of globalization, this fi rst collective lose-lose, this fi rst
blue- and white- and multicolored-collar recession is so profound, is already
negatively affecting so many people all over the world, and is beginning to
be generally admitted to being linked to the flawed ideological doctrine of
the past 30 years, that it has a good chance of catalyzing a radical change of
capitalism, catalyzing a radical change in the relationships between govern-
ment, business, and society. These changes will have massive implications
for nations, supranational institutions, corporations and individuals.
GUCCI CAPITALISM
I have named the past era of capitalism, Gucci capitalism. Gucci capitalism
was an ideology born in the mid-1980s, the love child of Ronald Reagan and
Margaret Thatcher with Milton Friedman its fairy godfather and Bernard
Madoff its poster boy. It was an era whose fundamental assumptions were that
40 Noreena Hertz
markets should be left to self-regulate, governments should practice laissez-
faire, and human beings are nothing more than rational utility maximizers.
In the era of Gucci capitalism shareholders were king, or rather those
with significant enough holdings to have some clout. Society, employees,
customers and those impacted by businesses’ decisions were decidedly rel-
egated to second place.
It was a period that promoted an almost religious belief in the market’s
ability to be not only a distributive mechanism but a deliverer of equity,
justice and even freedom, despite the mounting evidence that in reality that
wasn’t actually happening and that in the very countries that adopted Gucci
Capitalism most wholeheartedly, a gaping chasm was emerging between
the economy and social justice. Under Gucci capitalism, British bankers
took home salaries as much as 100 times that of an ordinary worker. In the
United States hedge fund managers could earn over a billion dollars. Social
mobility in both countries did not improve in 30 years.
It was a period in which Gordon Gekko’s “Greed is good” mantra
from the late 1980s movie Wall Street remained the motto for the next
two decades. Risk was promoted by politicians and lauded by society, but
responsibility was not accordingly aligned. It was an era in which success
increasingly became something that was only measurable with money, and
in which money became, in the fi nancial sector especially, increasingly
detached from physical assets or realizable potential. In the era of Gucci
capitalism, it became more shameful not to have the latest pair of Nike
sneakers or Gucci handbag than to be in debt. In the United States the aver-
age number of credit cards per person was nine.
It is no wonder that in an era with this its underlying ethos, regulators
were too weak, bankers were too powerful, and checks and balances were
not in place. In this era, the narrative that to be successful one had to have a
bigger house and the newest line of the most fashionable brand was actively
fed by bankers, mortgage brokers, credit card companies, and advertisers
alike. With this the driving force in society, it wasn’t a matter of if, it was a
matter of when, the whole pack of cards would come tumbling down.
Once it did fall, the hollowness of its fi rmaments, its lack of foundations,
was revealed for us all to see. Gucci capitalism was as lacking in real values,
as focused on meaningless consumption, as short-termist and as superficial
as its name suggests.
The government has said that by 2020, every home must be equipped with
a smart meter. Smart meters are the building blocks of a smart grid, and
they herald a revolution in the way energy is produced, the way the grid is
managed and in the relationship between customer and supplier.
Smart meters mean that real-time communication between homes and
the energy companies is possible. Why does this matter? It opens up the
energy system in much the same way that the Internet did for the telecoms
sector. Suppliers get a much better picture of demand, allowing them to
manage the grid and their generating assets much more effectively. It also
allows them to offer customers incentives to move their demand away from
peak times, smoothing the demand profi le and making existing capacity
much more efficient.
But more importantly for customers, the smart grid will encourage them
to generate their own energy and sell it back to the energy companies. Com-
bined with the government incentive schemes for clean energy and renew-
able heat—to be introduced in 2010 and 2011, respectively—homes will
be paid to generate energy using solar panels, ground- and air-source heat
pumps, biomass and micro-CHP (combined heat and power) boilers, along
with a range of other technologies.
The cost of many technologies, such as solar photovoltaics (PVs), is com-
ing down significantly and over time we will probably see PVs routinely
integrated into building materials such as roof tiles. Ground and air-source
heat pumps will play a bigger role in heating, as will biomass, which has
probably been under-emphasized by the government.
Eventually, fuel cells will fi nally become a viable option to power cars
and homes. We may see renewable installations such as wind farms being
used to produce hydrogen at off-peak times when prices are low. How-
ever, it is unlikely that large-scale energy storage will play a large role in
the energy system in future. Instead, microgeneration will be widespread
enough for us not to need storage.
As homes create their own power, large-scale generation will be under-
going its own revolution at the same time. The smart grid will be far bet-
ter equipped to accommodate rising levels of renewable energy from wind
farms on and off shore, from wave and tidal power and from smaller-scale
The Energy Challenge 47
power stations generating energy from the waste that we throw away. Dis-
trict heating schemes will see more electricity generated at a local level, with
the heat created being piped into homes, schools, hospitals and businesses.
CULTURE SHOCK
All the changes brought in by government and the new technologies that
are coming on line are not enough. We need changes at a more fundamental
level—our attitudes regarding energy must change. The fi rst steps on this
road have been taken—since 2008’s rapid surge in fuel prices, people have
become more aware of energy use, and the advent of the carbon market has
for the fi rst time made the fact that there is a price to be paid for carbon
emissions explicit.
Using less energy—and water—has to become second nature, and this
is an area where smart meters can play a key role because the fi rst step is
to give people information about what they are using and how much that
costs them. As the technology develops, it will be able to help people make
the right choices automatically—turning off appliances when it senses no
one is home, for example, and turning on the heating when the residents are
on the way home from work.
In time, all homes will be zero-carbon, with many of them generating
their own electricity and selling it back into the grid. We will still have as
many gadgets as we do now, if not more, but they will be even more effi-
cient, and many functions now done separately by different devices will be
consolidated—one device may act as phone, MP3 player, digital camera,
video recorder, TV and laptop, for example. Our heating and hot water
may be provided by a district heating scheme, cutting costs—and carbon
emissions—dramatically.
We will look back at products such as patio heaters and bottled water
with amazement that we could ever have used such wasteful goods. We
are already seeing signs that sustainability is becoming aspirational—this
attitude will spread and become more mainstream.
But to get to this stage, on a broader level we need the right policies to
encourage the type of low-carbon generation technologies that can wean us
off our dependence on fossil fuels. No one will invest in new plant, whether
that is nuclear power, offshore wind or anything else, unless the long-term
signals are right because these are long-term investments where it takes 20
years to get a return on investment.
The Climate Change Act, the world’s fi rst climate change legislation that
was introduced at the end of 2008, has a very long-term target—out to
50 Edward Hyams
2050—but there are not enough policy support mechanisms to help us get
there. The EU’s Emissions Trading Scheme (ETS) is the main policy mecha-
nism, but many people are doubtful that it will provide sufficiently robust
long-term signals to get new low-carbon generation. It will be politically
compromised by arguments over the allocations to various industries, and
it is a relatively short-term mechanism in the context of the life of power
stations.
Ideally, we would move on from the ETS to something like a carbon tax,
but given where we are now, that would be difficult. The Climate Change
Act and the ETS are not going to be sufficient to ensure the investment
needed to decarbonize the grid. The market needs to believe that the ETS
will endure in its current or a similar form for several decades, and we need
something to supplement the ETS, such as a guaranteed floor price that will
provide the incentive and the certainty to encourage the industry to build
low-carbon generation.
The UK has to deal with the fact that most of the companies expected to
invest in new generation capacity are international and have choices about
where to put their money. They will only invest in the UK if the market
signals are at least as good as elsewhere.
Here, our deregulated market structure is starting to work against us—
it was fi ne when we expected most of Europe to follow suit, but that has
not happened. We fi nd ourselves at the western end of a gas market supply
chain that stretches all the way back to Russia—making the security of our
energy supplies a real concern.
The deregulated system will have to change. There will need to be more
prescription and clearer price signals. We need some kind of body that
specifies the proportion of energy generated by gas, nuclear and renewable
sources, and we can allow the gap to be generated by something else.
The price signals will be helped by the fact that the low oil prices we saw
in the early part of 2009 are unlikely to return. New exploration for oil
and gas needs a long-term price of about $75 a barrel, so that is likely to be
the floor price in the future. This price will also be needed to encourage the
building of new refi ning capacity—if that capacity is not built, we will see
big spikes in the price when demand picks up.
It is a sign of how quickly things have changed that, just over a year
ago, we would have thought $75 a barrel was a very high price. Having
seen prices soar to double that level and then crash to around $30 a barrel,
we have a new and probably more realistic perspective about the volatility
of energy prices and the havoc this uncertainty can wreak on the world
economy. As our imports increase, we will be unable to insure ourselves
against this rise in global prices with our own oil exports.
Of course we do not necessarily want to see more oil production; we
want to see a decoupling of fossil fuel use and economic growth. However,
for that to come about requires a critical mass of low-carbon generation
capacity, a big increase in energy efficiency and a reduction in demand.
The Energy Challenge 51
For the foreseeable future, we will still need fossil fuels to provide basel-
oad power, but we need to decarbonize this as much as we can. At the same
time we need to maximize the amount of microgeneration capacity being
installed by customers.
The UK’s 80% reduction target by 2050 is achievable, but we will need
to throw everything at the problem—decarbonizing the grid and using
smart meters, smart appliances and the smart grid as well as more estab-
lished measures such as insulation to make buildings zero-carbon. We need
to focus on all the basic boring measures such as insulation, low-energy
light bulbs, and efficient appliances before we start thinking about more
esoteric solutions.
It is not enough to focus just on the 2050 targets—many scientists believe
we have only until 2015 to stabilise emissions—that is a real challenge. In
terms of current known technologies, the UK has probably lost the battle
to become a world leader. If we are really serious about building a UK
technology supply chain, we have to look at investing in next-generation
technologies such as carbon capture and storage, fuel cells and marine.
However, it also creates real opportunities in areas ranging from humble
home insulation and the production and installation of microgeneration to
tidal and wave power. Grabbing these opportunities means jobs and busi-
ness opportunities.
5 Economizing, Innovating, and
Sustainable Economic Performance
A Business School Perspective
Christos N. Pitelis and Jochen Runde
INTRODUCTION
The aim of this chapter is to revisit Lionel Robbins’s famous defi nition
of economics from a business school perspective and in the light of post-
Robbins developments in neoclassical economic theory, evolutionary eco-
nomics and management scholarship. The thrust of our argument is that
while economics in its Robbinsian “economizing” guise contains important
lessons for business school audiences, his insistence on economic analysis
proceeding by taking means-resources—what he calls the “ultimate data”
of “technique” and institutions (such as property rights)—as givens, may
actually divert attention from or even obscure various other issues of cen-
tral importance from a business school perspective. The reason for this is
that while business leaders and managers are certainly interested in ques-
tions of economizing, they are also interested in questions of innovation
and strategy. Many of the issues involved here are ones that have less to do
with the efficient allocation of given resources than with addressing ques-
tions of how resource constraints might be reduced (i.e., with technological
change, increasing returns, intertemporal efficiencies and the productivity-
enhancing effects of the co-evolutionary character of market structures,
organizations and technological change. These factors are vital determi-
nants of intertemporal efficiency and sustainable economic performance,
and therefore cannot be treated simply as parameters that are only interest-
ing insofar as they affect relative scarcities.
The chapter is structured as follows. We begin in the next section by
reviewing the defi nition of economics proposed by Robbins in his 1935
The Nature and Significance of Economic Science (henceforth NSES) and
argue that his particular view of economics as being purely about econo-
mizing is of a piece with his view that economics is not about the causes of
wealth or welfare. The section titled “The Economizing Conception and
Business School Economics” then looks at the influence of the Robbinsian
view on business school economics via post-Robbinsian economic theory.
The following section, “Robbins and Technique: Economizing or Inno-
vating?” discusses recent developments in neoclassical economic theory,
Economizing, Innovating, and Sustainable Economic Performance 53
evolutionary economics and management scholarship that focus on the role
of technological change and its relationship to market structures, organiza-
tions and institutions. We argue that these developments put into question
Robbins’s view that the economist should treat “technique” and “institu-
tions” as “ultimate data.” In particular, we argue that economizing cannot
always be treated as separate from innovating, and that in the business
world it is mainly through innovation and technological change that long-
term value maximizing can be effected. The fi nal section closes with some
concluding remarks.
when time and the means for achieving ends are limited and capable
of alternative application, and the ends are distinguishable in order of
importance, then behaviour necessarily assumes the form of choice.
Every act which involves time and scarce means for the achievement of
one end involves the relinquishment of their use for the achievement of
another. It has an economic aspect. (Robbins, 1935, p. 14)
although Adam Smith’s great work professed to deal with the causes
of the wealth of the nations, and did in fact make many remarks on
Economizing, Innovating, and Sustainable Economic Performance 55
the general question of the conditions of opulence which are of great
importance in any history of applied Economics, yet, from the point of
view of the history of theoretical Economics, the central achievement
of his book was his demonstration of the mode in which the division of
labour tended to be kept in equilibrium by the mechanism of relative
prices. (Robbins, 1935, p. 68)
The upshot of all this is that, for Robbins, it is never the ends and means
in their own right that are of significance for the economist, only the rela-
tionship between ends and means. That is to say, means (and ends) should
be treated as givens by economists, as “ultimate data” that it is not their
business to enquire into:
And again:
While neither book mentions Robbins specifi cally and McKenzie and
Lee display a preference for American over British authorities, the spirit
of the Robbins view clearly shines through in the passages quoted above.
Further, it seems to us right that business school students be exposed to
the economizing perspective in the Robbinsian sense, since business lead-
ers, managers and entrepreneurs are often engaged in allocating resources,
in having to make difficult choices between competing ends under condi-
tions of scarcity and attempting to fi nd more efficient and cost-effective
ways to perform already-existing functions. Basic lessons about resource
allocation, opportunity costs, diminishing returns, marginal analysis and
so on are central to all this kind of activity and therefore valuable to the
students.
There are of course other reasons for teaching core microeconomics
to a business school audience. First amongst these is that it provides a
theory of price and insights into the operation of the price mechanism, a
characterization of the fi rm and different forms of market structure and
their effects—especially useful with respect to more mature and relatively
more stable sectors (Pitelis, 2007)—and the effects of market failure (the
last of which is becoming increasingly important because of increasing
Economizing, Innovating, and Sustainable Economic Performance 57
concerns about the environment and relevant policy responses). Second,
microeconomics is in many ways a fundamental discipline that provides
the theoretical underpinning of parts of other subjects that students will
encounter on their courses, such as business strategy. Michael Porter’s
(1980) approach to competitive strategy, for example, derives from the
microeconomic market structure analysis. Third, a grounding in micro-
economics puts students in a better position to receive, interpret and
evaluate the many messages they will be receiving about the “economy”
during their working lives.
However, to say that the core microeconomics taught in business schools
is useful is of course not to say that there aren’t limitations to the material
and its potential relevance. Some of these limitations are directly related to
aspects of the economizing orientation articulated by Robbins, but others
have do with features of the discipline that have crystallized in ways that he
might not have imagined. Here are three features we regard as characteris-
tic of modern microeconomics and which we shall focus on below:
Baumol goes on to show that for this very reason, fi rms in perfectly
competitive or contestable markets will have an incentive to degrade and
misrepresent product quality and to also abuse the environment. This will
be so even in “repeated games” provided that some players are “transient”3.
There are related issues in respect of “intertemporal” efficiency. One of
the stylized facts of the innovation literature is that it is neither the “midg-
ets” nor the “giants,” but rather medium-sized fi rms that innovate the
most. Indeed there is considerable evidence that the relationship between
the degree of competition within an industry on the one hand and its inno-
vation performance on the other is of the inverse U-shape-type (see Aghion
et al., 2005, for a recent re-statement). Large-sized fi rms are incompatible
with perfect competition, albeit compatible with contestability. However, as
Baumol (1991) notes, the conditions of free entry and costless exit deprives
fi rms of the very incentive to innovate, namely Schumpeter’s (1942) “tran-
sient” monopoly profit. Assuming that innovations are good for sustainable
economic performance, ceteris paribus, “optimality” of market structures
may be inimical to intertemporal efficiency.
Robbins’s conception of economics is more general than core microeco-
nomics as characterized in the three points listed above. One reason for
this is that he does not link his defi nition with ideal market structures that
can deliver the efficient allocation of scarce resources. Another and perhaps
more important reason is that Robbins is concerned not only with static,
but also with dynamic/intertemporal efficiency (see Robbins, 1935, pp. 68,
71, 79, 102–103, and below). Nevertheless, Robbins’s defi nition could lead
Economizing, Innovating, and Sustainable Economic Performance 59
to some confusion and could be criticized on some counts. We will mention
two issues here, before moving on.
First, Robbins seems ambivalent as to the role of “time.” He refers to
one’s time and resources, raising the question whether or not time is a
resource. It could be argued that time is the ultimate resource as an indi-
vidual could not do very much in its absence. In addition, while from the
point of view of the individual time is the ultimate scarce resource—there
is little one can do to extend it at any given point in time. Over time, it is
possible to extend time, both at the individual level (for example through
increases in life expectancy) and at the aggregate level (through increases
in productivity and the size of the population). This challenges the notion
of the amount of time being given and the distinction between resource
allocation and resource creation, which we return to below.
A similar point can be made about knowledge. There is an extensive
literature on knowledge that points to its “public good” characteristics, as
well as its tacit, cumulative-increasing returns aspects (see Polanyi, 1966;
Buckley & Casson, 1976; Stiglitz, 1989, and the “endogenous growth” lit-
erature, for example, Romer, 1986)4. If knowledge is a resource (as argued
for example by Marshall, 1961 [1920]), and if it is not scarce, at least not
in all cases, Robbins’s defi nition may need reconsidering and the relation-
ship between knowledge, “technique,” market structures, institutions and
organizations, placed center stage.
The main postulate of the theory of value is the fact that individuals
can arrange their preferences in an order, and in fact do so. The main
postulate of the theory of production is the fact that there is more than
one factor of production. The main postulate of the theory of dynamics
is the fact that we are not certain regarding future scarcities. (Robbins,
1935, pp. 78–79)
60 Christos N. Pitelis and Jochen Runde
Commenting on the apparently static conception of his approach, Rob-
bins suggests that one can use it to analyze dynamics in two ways.
CONCLUDING REMARKS
NOTES
1. Indeed one may be forgiven in thinking that Robbins would not disagree
with this when he states that “The services of the opera dancer are wealth.
Economics deals with the pricing of these services, equally with the pricing
of the services of a cook” (Robbins, 1935, p. 9, emphasis added). Robbins,
however, goes on to say that economics should not, nevertheless, be con-
cerned with the determinants of the wealth of nations. This may strike his
readers as somewhat inconsistent.
2. Robbins does not focus on optimal industry structures. Credit for exploring
the link between market structure and technological change (or intertem-
poral efficiency) is due to neoclassical industrial organization scholars who
have attempted to test the so-called Schumpeterian hypothesis (see Baumol,
1991). With a few exceptions, however, notable amongst whom is Baumol,
they have subsequently failed to explore the relationship between optimal
market structures, static efficiency and intertemporal efficiency.
3. The performance of such market structures will instead be better in the case
of another aspect of virtuous behavior, that of racial, sex or other forms of
discrimination. “Zero waste” suggests a tendency against discrimination,
but here too the outcome is not always guaranteed (Baumol, 1991).
4. For Stiglitz (1989, p. 198), “Among the ‘commodities’ for which markets
are most imperfect are those associated with knowledge and information. In
many respects, knowledge is like a public good. Firms may have a difficult
time appropriating their returns to knowledge, resulting in an undersupply;
and to the extent that they are successful in appropriating, underutilization
results (since they will have to charge for its use).”
5. Note, however that it is far too risky to refer to particular references here, as
the work amounts to many hundreds of articles published in journals such as
Academy of Management Review, Organisation Science and Strategic Man-
agement Journal. Even a cursory look at any recent issue of these journals
would suffice to confi rm our claim.
Economizing, Innovating, and Sustainable Economic Performance 65
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6 Green Values in Communities
How and Why to Engage Individuals
with Decarbonization Targets
Michael Pollitt
INTRODUCTION
SDR = r + e.g
SDR = social discount rate
r = pure rate of time preference
e = inequality aversion parameter
g = growth rate of consumption per head
Funding Issues:
CONCLUSIONS
NOTES
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Princeton University Press.
Johansen, I. (2007). Ethics of climate change: Exploring the principle of equal
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80 Michael Pollitt
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7 Green Business and Green Values
A Perspective from Government
Elizabeth Anastasi
KEY MESSAGES
PROBLEMS OF DEFINITION:
WHAT DOES GREEN ACTUALLY MEAN?
This breakdown and the example definition from Ernst & Young quoted
earlier help to establish the breadth and depth of what will be required to
establish a green economy, spanning a wide spectrum of skills and occu-
pational profiles. The challenge for government is to identify, within this
wide range of activities, the barriers that are preventing the market from
delivering optimal decisions with respect to the full impacts of their activi-
ties and, more importantly, to distinguish where government intervention
may be required.
NOTES
REFERENCES
BERR (2008). Regulation and innovation: Evidence and policy implications (Eco-
nomics Paper No. 4).
BIS (2009a), UK Low Carbon Industrial Strategy.
BIS (2009b), BIS Economics Paper 1: Towards a Low Carbon Economy – economic
analysis and evidence for a low carbon industrial strategy.
Business in the Community (2008), The Value of Corporate Governance: The
positive return of responsible business.
Carbon Trust (2008). Climate change: A business revolution.
Corporate Library for Ceres and the Environmental Defence Fund (2009). Climate
risk disclosure in SEC fi lings.
DTI (March 2005), Company Law Reform.
Ernst & Young (2008). Comparative advantage and green business.
HMG (2009). Corporate responsibility report.
HMT (2006), Stern Review: The Economics of Climate Change.
HSBC (25th September 2007), Press Notice: HSBC launches climate change bench-
mark index
Innovas (2009a). Low carbon and environmental goods and services: An industry
analysis.
(2009b). Update of growth forecasts.
Ipsos MORI (2007). Tipping point or turning point?
PricewaterhouseCoopers (2008) for Carbon Disclosure Project 2008, Global 500
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PriceWaterhouseCoopers (2008). Sustainability: Are consumers buying it?
UNEP (2008). Green jobs.
UNEP/SEFI (2008). Global trends in sustainable energy investment 2008.
(2009). Global trends in sustainable energy investment 2009.
World Bank (2009), State and trends of the Carbon Market 2009.
8 Sustainability of Corporate Profit
Jack Keenan
BACKGROUND
The Centre for International Business & Management (CIBAM) and Judge
Business School presented a February symposium on Green Business and
Green Values in February 2009.
CORPORATE GOVERNANCE
The key to profit sustainability in the Code lies in the area of internal control
and risk management. Specifically in the Principle (D.2) and Provision (D.2.1):
Sustainability of Corporate Profit 95
Principle D.2 of the Code states that “the board should maintain a
sound system of internal control to safeguard shareholders’ investment and
the company’s assets.”
Provision D.2.1 states that “The directors should, at least annually, con-
duct a review of the effectiveness of the group’s system of internal con-
trol and should report to shareholders that they have done so. The review
should cover all controls, including fi nancial, operational and compliance
controls and risk management.”
The Higgs Review in January 2003 added to the Combined Code “Sug-
gestions for Good Practice.” Importantly, Higgs asked, “What has been the
board’s contribution to ensuring robust and effective risk management?”
The Higgs Review does not actually spell out a model for robust and effec-
tive risk management, so at the Cambridge Symposium I spelled out a
process that has proven to be effective for several companies to achieve a
measure of profit sustainability. There are three pieces to any effective risk
management model:
A RISK MATRIX
Arrows within the matrix can also be used to demonstrate how risk
items have changed in cost impact or probability since the previous strate-
gic or operating plan. For example, in the illustration, risk #3 has become
more probable and costlier since the previous plan.
MITIGATION IS KEY
Risk identification and quantification begin the process, but without proper
mitigation, Higgs’s call for “robust and effective risk management” will not
be achieved. For each risk identified and quantified at each level of a cor-
poration, there must be a mitigation action or series of actions, a timetable
for achievement of each mitigation step and identification of the executive
responsible. At the corporate level, the person responsible would be one of
the CEO’s executive team or, in some cases, the CEO. Mitigation actions
that merely call for study or review should be discouraged. Study should
move on to implementation of true mitigation measures.
REFERENCE
NOTE
1. The Cadbury Report (1992), The Greenbury Report (1995), The Hampel
Report (1998), The Higgs Review (2003), The Smith Report (2003).
9 Doing Good Is Good Business
David Roth
For almost 65 years, since the end of World War II, disposability and its
twin, planned obsolescence, drove an optimistic consumerism best symbol-
ized by the aggrandizing automobile fins of the American gas guzzlers of
the 1950s.
Today, perhaps as another symbol of our times, the auto companies are
running on empty. And the ad agencies that encouraged our love affair with
the car, self-defrosting refrigerators, and every other modern convenience
with a limited warranty are the subject of ironic ridicule in the hit TV
drama Mad Men.
Marketers world over are sill in the business of divining our motivations
for profit but their probes of the human psyche reveal a significant shift in
attitude about the amount of money we expect to spend and on what we
are prepared to spend it.
The rules of commercial engagement have changed. We humans still
are acquisitive animals, desire nice things, and remain fundamentally self-
interested. However, we feel that our personal resources are limited. And
we have begun to recognize that the Earth’s resources are limited as well.
While self-interest remains our primal motivator, we understand that, on
this crowded planet, our self-interest often is best served by working in a
cooperative rather than adversarial manner.
The old metaphors no longer work. The seller is not a hunter attempt-
ing to ensnare the buyer. Increasingly, buyer and seller form a paired unit
seeking products that will serve the former and provide profit to the latter
without harming the Earth’s climate or any of its peoples.
All marketers, suppliers and retailers will feel the impact of this change,
which is more than a transient response to the difficult economy. Rather,
we are witnessing a permanent shift in purchasing behavior and the nature
of consumption. Market leaders are embracing this change by embedding
social and communal values into their business propositions.
For these companies, Corporate Social Responsibility (CSR) is not an
add-on. It is not a palliative to absolve the corporation for the sins against
the environment, nor is it simply a tactic for ingratiating the corporation to
Doing Good Is Good Business 99
its customers. It is fundamental criterion that will be important for defi ning
business success.
While it remains axiomatic that a successful business needs to be profit-
able and reward all of its stakeholders, the public will not regard a busi-
ness as successful unless it achieves its results ethically and with scrupulous
regard for the Earth and its inhabitants. The new metric of success asks not
only if you made a profit but also how you made a profit.
The consequences are real. All things being equal, shoppers will spend
their money with businesses that share their values and punish those that
do not.
B&Q
In the mid-1990s, home improvement centers in Europe were doing big
business in garden furniture sourced from Southeast Asia. The suppliers
100 David Roth
and retailers made money. Consumers got a good price. Everyone was
obliviously happy until an enterprising journalist asked B&Q, the largest
home center in the UK, where it sourced its wood.
When the then marketing director, Bill Whiting, answered that he did
not know, the journalist responded: Don’t know means don’t care. Whiting
could not get the exchange out of his head. And he soon discovered two
troubling facts. First, that some garden furniture wood was harvested from
endangered forests. Second, no mechanism existed for verifying the prov-
enance of wood from these remote forests.
With a group of partners, B&Q engaged the entire supply chain, from
forest to retail, and supported tracking and traceability systems to ensure
that the wood for garden furniture was responsibly harvested. Within a few
years, most of the wood was certified as sustainable by the Forest Steward-
ship Council (FSC).
At the same time, B&Q cultivated consumer awareness of how products
bought for backyard comfort in Europe impact tropical forests in develop-
ing regions of the world. B&Q’s leadership proved good for the endangered
forests, for the climate that forests help stabilize and for sales.
Walmart
Walmart provides an important example of CSR and concern for sustain-
ability because its environmental commitment is a core business strategy
and, as the world’s largest retailer, its impact is enormous.
Walmart established an Environmental Advisory Board in 1989. In
1993, the company opened an experimental “green” store, in Lawrence,
Kansas, which emphasized energy-efficient technologies and materials in
the store’s construction and operations.
The company slowly expanded its environmental program during the
1990s and through the early years of this century. Meanwhile, the chain
came under intense scrutiny for its impact on the environment and its
labour practices.
Initially defensive, Walmart ultimately collaborated with some of its crit-
ics, including NGOs. The company’s conciliatory and proactive approach
helped repair its reputation for corporate good citizenship, which it deemed
important for maintaining relationships with long-time customers and for
expanding its base of more urban and affluent customers. The company’s
initiatives include:
BEST PRACTICES
The key point is not that these companies operate perfectly, but that they
are earnest in their commitment to corporate social responsibility. And
they are not alone.
Among enlightened businesses, this concern with corporate social
responsibility touches a broad range of issues including responsible sourc-
ing, employee welfare and poverty in the developing world. Concern with
CSR was perhaps jolted and accelerated by the urgent need to slow the
negative impact that business has had on the Earth’s climate.
Since the advent of industrialization, in the mid-1700s, the concentra-
tion of carbon dioxide in the Earth’s atmosphere has increased by about
30%. Without remediation, climate change could become irreversible in
only two decades.
Governments have a role in this remediation as they did during the early
years of industrialization, in the 19th century, by enacting laws to prohibit
child labour and regulate other abuses. Today, however, the agents of reme-
diation include NGOs and businesses as well as governments.
The many reasons why entities other than government are engaged in
these problems include globalization—the sense that we are all intercon-
nected citizens of the planet and communication—the ability to immediately
and constantly exchange information that reinforces our connectedness.
The engagement of business involves other reasons:
Here are some suggested best practices for CSR, particularly as it relates
to product sourcing and sustainability:
There has been a fairly broad consensus in the corporate world for some
time that it makes sound business sense to behave oneself. Some businesses
bought in sooner than others to the notion that high ethical conduct is part
of the process of making money, rather than a mere adjunct or even a com-
plete distraction. Today there are few corporate websites which spare their
readers a lecture on the company’s ethical credentials. The terminology
can vary—ethics, sustainability, corporate responsibility (social or other-
wise)—but they are all essentially variations on the same theme.
At the same time most companies are only too aware that they are facing
a skeptical audience. Our trust that companies do what they say has not
significantly shifted since the days when businesses were silent about their
ethics and hoped we would either not fi nd out or care. Edelman still fi nds
that only 38% of British citizens (‘informed public’) trust companies to
do what is right, a little behind their trust in governments (44%), but well
ahead of faith in media (28%), ironically the source of most of our informa-
tion on the misdemeanors of business (July 2009 survey). These results are
roughly the same for many Continental European countries, although these
tend to be less cynical about the media. Americans on the other hand have
a history of trusting companies much more than Europeans. The crisis of
capitalism of the past two years, and the role of banks especially, caused
their faith in companies to nosedive in 2009, with a 20% drop in trust to
the same levels we are used to in Europe, only to bounce back to long-run
levels in 2010.
So what have businesses been doing to convince a doubting public? A
whole bundle of activities have been tried, abandoned, rehashed and retried,
and still we seem to remain unconvinced. I have divided these efforts to
impress into four main categories.
RE-BRANDING
CLUBBING
An approach which goes back to the dawn of time for Corporate Social
Responsibility (CSR)—some 20 odd years ago—is to associate with other
like-minded companies to proclaim the importance of good corporate con-
duct and to strive together for improvement. Business in the Community in
the UK was a pioneer in this field, born of an era when serious social disor-
der in deprived inner cities led companies to reflect upon the role they could
have in bringing long-term solutions to such problems. Since then, fraternal
bodies have set up in most Western economies as well as further afield.
These clubs are mostly open to all comers. There are no entry qualifica-
tions or minimum ethical tests to pass before you can rub shoulders with
the leading exponents of CSR. The spirit is that anyone can join, ethical
warts and all, and learn from others how things can be done better. Mem-
bership is therefore no great measure of good conduct, though some associ-
ations do create league tables of their members. There is no doubt however
that many companies join in the hope of benefiting from “innocence by
association.” Certainly most are quick to tell us of their membership and,
where they can, their high rankings in the performance tables.
PUBLIC REPORTING
FLAWS IN REPORTING
If there are gaps between codes of conduct and actual practice, the pro-
cess of reporting on practice also has some significant fl aws. The content
of many CSR reports still has a strong promotional feel. It is true that
some companies have gone further in baring their souls and admitting
their own mistakes, though in many cases this is because the story is
already out and it would not be credible to do much else. The reports
also contain a lot of data, which one would hope could not lie. However,
at close inspection much of the data given constitutes long rambling lists
Demonstrating Goodness 109
of numbers that reveal little or nothing without corresponding context
or benchmarks. Rarely are we given ready-made time series which could
at least help identify trends. The GRI has gone a long way to standard-
ize defi nitions of data and increase the demand for statistics but that has
often exacerbated rather than reduced the problem of numbers for num-
bers’ sake. So by following its requirements, a multinational can inform
the public that the number of cases of alleged competition infringements
under judicial review is six, the number of supplier audits performed is 23
and the number of community initiatives is 46. When one reads these long
lists of data, one is continuously struck that a crucial test has not been
passed, or more likely not even been applied, namely: are these numbers
interesting or meaningful for any stakeholder?
Even if some of this data is relevant to stakeholders’ interest, it is often
not clear how to interpret good results from bad. If customer complaints
have fallen, this is presumably good news. Unless of course the company
has made it harder in some way to complain or its poor response to earlier
complaints has discouraged customers from bothering to do so (which, as
all of us know, happens too often). Similar question marks are attached to
health and safety statistics, which tend to worsen as companies improve
their reporting mechanisms.
Further flaws in current reporting approaches lie in the limitations of the
external verification process. It is a common misconception that a verified
report has somehow been completely validated for its content, whereas in
fact the extent of independent verification is generally very limited. A typical
assurance statement, contained at the back of a report of a major interna-
tional company with a long-standing reporting history, illustrates the point:
The limitations of our review: The scope of our work was limited to group
level activities. We did not visit any of the company’s businesses. Our
stakeholder engagement activities were limited to attendance at one event.
Therefore, our conclusions on Materiality and Responsiveness are based
on our discussions with the company’s management, our review of se-
lected media and the review of documents provided to us by the company.
DO BETTER OR GIVE UP
6. Be Modest
It is better to be realistic about ethical claims than to confuse long-term
aspiration for current reality. If the company has started on something
which is work in progress, it is a mistake to present it as a tried and tested
value. Many a company is still hurting from getting this wrong in the dis-
tant past. Every company should make a point of asking itself the question
posed earlier regarding whether their sincerity is credible. If it concludes
that disbelief really is a given, then it is an important conclusion to reach,
so that the whole CSR and communications charabanc can pack up its kit
and move off.
11 Sustainable Special Economic Zones
A Call to Action
Richard Broyd, Jeff Grogan, Alexandra
Mandelbaum, Alejandro Gutierrez and
Debra Lam
Broyd, Grogan, Mandelbaum, Gutierrez and Lam
EXECUTIVE SUMMARY
The World Bank has defi ned 2301 special economic zones (SEZs) in 119
countries, which account for approximately US $200 billion in gross
exports per year. The current economic and environmental crises present
a unique window of opportunity to highlight a new development model
which focuses on efforts to simultaneously achieve economic and envi-
ronmental sustainability. Such a strategy can be highly differentiating and
enhance the SEZs’ chance for longer-term success.
To achieve economic sustainability an SEZ should, through specializa-
tion and cluster-based economic strategy, support regional efforts to boost
entrepreneurialism, innovation and productivity. To achieve environmental
sustainability, an SEZ must work to reduce its own ecological footprint and
that of its supply chains.
There are a number of steps that an SEZ can take to pursue the transfor-
mation toward economic and environmental sustainability. These include:
INTRODUCTION
Since the 1950s, special economic zones (SEZs) have proliferated as a way
to attract businesses and investors by promising investment incentives, and
liberal rules and regulations.
Unfortunately, the rules and regulations have rarely addressed curtailing
waste production or included incentives for companies and individuals to
consider their ecological impact. The more rules and regulations an SEZ
applies, the argument goes, the more likely it will lose business to other
less-stringent competitors. As such, a “race to the bottom” takes shape
whereby SEZs compete to have the leanest environmental standards or the
most lax enforcement and monitoring measures in place in order to attract
business and investment.
A consensus has emerged that the “old” model of “industrialize, get
dirty, get rich, clean up later” is both unwise and unnecessary. The current
economic and environmental crises present a unique window of opportu-
nity to highlight a new development model. Such a “new” model focuses
instead on efforts to simultaneously achieve economic and environmental
sustainability.2
Believing that environmental and economic goals are not mutually exclu-
sive, Arup and Monitor Group have collaborated to contribute our ideas on
how emerging economies including China, Korea and India might continue
to build their economic competitiveness while working to meet their carbon
reduction targets. There have already been some positive developments in
this direction.3
In the pages that follow, we describe how sustainable special economic
zones (SSEZs) can serve as a vehicle to do this. We define SSEZs as spe-
cial economic zones which, through their composition and operational
practices, not only build the competitiveness of the region in which they
reside but also test and demonstrate environmentally sustainable infra-
structure and practices which can then be rolled out to other SEZs, and
other regions. For example, in China, we see SEEZs as one opportunity
114 Broyd, Grogan, Mandelbaum, Gutierrez and Lam
Figure 11.1 Distribution of private sector and public sector zones in developing
and transition economies.
Note: zones exclude single factory programs; Countries on the map are indicative
and not exhaustive.
Source: Special Economic Zones Performance, Lessons Learned, and implications
for Zone Development, Foreign Investment Advisory Services, April 20081
The past failings of SEZs do not have to be their future reality. Gov-
ernments and industry participants are interested in sensible solutions.
Operators realize that effective management of the environment is a key
attraction for potential investors. As such, SEZs that focus on developing
their economies and nurturing their environments can position themselves
for long-term growth.
To achieve economic sustainability, SEZs must create a business envi-
ronment which supports cluster-based economic strategy and facilitates
entrepreneurialism, innovation and increasing levels of productivity. While
there may be up-front costs integrating environmental and economic strat-
egy, failing to couple an economically competitive strategy with environ-
mental consciousness will ultimately be far costlier.11 In fact, lowering an
SEZs environmental impact can also have real economic benefits such as
reduced energy costs, lower waste, lower healthcare costs, an improved
quality of life, increased innovation and higher productivity.
There are a number of steps that an SEZ can take to pursue the transforma-
tion towards economic and environmental sustainability. These include:
Economic Sustainability
The productivity and innovative capacity of a regional economy benefit
from macroeconomic conditions such as sound fi scal policy and effective
political decision-making processes. However, these are increasingly pre-
conditions, not sources of competitive advantage. Prosperity in a region
is actually created by the microeconomic foundations of competitive-
ness rooted in the sophistication with which individuals, fi rms, indus-
tries and industry clusters based there compete. This is what gives rise to
productivity. The sophistication with which fi rms compete rests heavily
on the quality of the regional business environment in which they oper-
ate.14 Achieving economic sustainability begins with an assessment of a
region’s economic performance and competitive prospects. Analytical
steps include the following:
Plastics subcluster.
Figure 11.3
Sustainable Special Economic Zones 123
and deep clusters and strength across the numerous subclusters within the
cluster. Relatively weaker subclusters indicate areas that a region’s market-
ing and recruiting efforts ought to target.
Carbon Footprint
Carbon footprint is an accurate indicator of an area’s environmental sus-
tainability. Undertaking a carbon footprint analysis of modern SEZs is
likely to highlight the consequences of continual economic growth with
little regard to biophysical limits.16 To prove our theories, the team took an
example SEZ in China, and estimated the carbon footprint to be 9.3 tonnes
per person. A breakdown of the results can be seen in Figure 11.4.
124 Broyd, Grogan, Mandelbaum, Gutierrez and Lam
Economic Sustainability
A competitive differentiation strategy is necessary for sustainable growth;
an SEZ is merely a mechanism. SEZs must be designed as mechanisms to
address issues in the business environment that can support and foster the
128 Broyd, Grogan, Mandelbaum, Gutierrez and Lam
development of clusters which have been identified as part of competitive
strategy. Indeed, an SEZ will only address certain aspects of the broader
business environment that will be identified as necessary to support the
clusters. Where SEZs have been applied as a panacea in and of themselves,
it will be luck if they “work.” Other important dimensions of the business
environment that are beyond the scope of this paper, but critical, include
availability of capital and trade policy.
One of the most important ways in which an SEZ can enhance its sustain-
ability is by targeting subcluster growth. No cluster is ever fully complete.
Even a very strong regional cluster will have some areas of weakness; it will
have some subclusters of buyers, suppliers or other related industries that do
not have much of a presence in the region. It is important to find these gaps
because they offer very good opportunities for business recruitment.
There are a number of reasons for this:
Carbon Footprint
If changes are not made in terms of consumption patterns, energy provision
and industrial efficiency, then the city is on a trajectory to have a carbon
footprint of 20 tonnes per person by 2030, similar to the current U.S. aver-
age footprint. The “Low Carbon Trajectory” would mean the footprint
would be 2.5 tonnes by 2030. Every year that the footprint rises, it becomes
the more difficult to achieve significant reduction and change.
As an initial assessment of strategies below demonstrates, the effectiveness
of a range of policies to reduce the carbon footprint can vary substantially.
With the suggested changes, the footprint could be reduced from 9 to 5 tonnes.
The key intervention with the greatest reduction is renewable energy,
achieving a reduction of 1.9 tonnes per capita.19 While efficiency changes
are continually occurring within industry, the “Efficient Industry” inter-
vention represents an improvement beyond the standard change of effi-
ciency that is currently about 1% a year. It is an immediate 20% shift in
Equally important is the question of land use and open space. In looking
to enhance their sustainability, SEZs should cluster manufacturers using
industrial symbiosis principles together with integrated supply chain man-
agement, emphasizing clean, green manufacturing practices. The resource
cycle will direct location choices. Green infrastructure should integrate
with the physical development of the whole zone. A large percentage of the
total SSEZ area should be left as multifunctional countryside, for the pur-
pose of improving health and well-being. The neighborhood design should
link homes to business, commercial and community functions, connecting
people to the places they want to go to.
Additionally, hard paved areas can be made porous to help refi ll aquifers
and to slow down run-off. Improved water capture and gray water man-
agement in urban areas could provide reliable water supplies for irrigating
farmland during drought conditions and help to maintain food productiv-
ity in climate change induced swings in climate. Water could be stored in
lakes in urban parks as has been done in Curitiba, or could be cleaned using
natural reed bed systems as has been done in Freiburg. Fitting water cap-
ture and grey water recycling systems into industries and homes can save
household potable water consumption, reduce storm run-off, and curtail
energy consumption.
132 Broyd, Grogan, Mandelbaum, Gutierrez and Lam
As a fi nal component to land use and open space, food security and
CO2 contribution issues can also be addressed within the built environ-
ment. A sustainable food distribution system based on national networks
of regional, local and urban farms can lessen transport costs, the need for
chemical fertilizers, all while strengthening rural-urban ties. Buildings can
also produce food with artificial light, hydroponics and nutrient recycling
from city waste. Access to local, healthy, seasonal produce can increase
within the SSEZ. Finally, the improving building thermal and visualisation
standards should also be taken advocated to maximize thermal comfort
using natural conditions and lessen energy intensity.
An improvement to resource and waste management is also achievable
by considering each stage of the development life cycle (see Figure 11.8),
from the design to the end-of-life of buildings. The life cycle is split into five
distinct phases (design, construction, operation, maintenance, and decon-
struction) each occurring sequentially. By considering waste generation at
Figure 11.8 The development life cycle and resource and waste management.
Sustainable Special Economic Zones 133
each stage, SEZs will be better prepared to incorporate technical solutions
such as better logistics for materials supply, designing out waste and better
site practice to minimise wastage.
A site waste management plan can manage waste segregation, con-
tain SMART23 objectives (e.g., recycled content, % recover of waste), and
include a material procurement, education and communications compo-
nents. Additionally, a construction logistics plan should include material
sourcing and waste removal.
With a high percentage of organic waste, a sustainable strategy would
source separate organic waste from recyclables and residuals (three
streams). The organic waste would then be combined with sewage sludge
from the wastewater treatment plant and treated in an anaerobic digestion
(AD) facility to produce biogas to generate electricity and heat. The dry
recyclables would be sent off site for recycling, while the residual waste
would be sent for thermal treatment at a gasification facility to produce a
synthetic gas to generate electricity and heat. An example SEZ’s domestic
organic waste found that an anaerobic digestion facility could generate the
following:
• 9,000,000 m³ of biogas
• 11.5 million kWh/year of electricity
• 18million kWh/year of heat
• 1.4 MW/year of power
• 26,000 tonnes of digestate for fertilizer
• 190,000 m²/yr of power (heat and electricity)24
CONCLUSION
NOTES
BIBLIOGRAPHY
FURTHER RESOURCES
Databases
China Census Bureau
Economist Intelligence Unit
Hebei Statistical Bureau
Ministry of Commerce, China
Suzhou City Census Bureau
Suzhou City Statistical Yearbook
World Development Indicators database, World Bank
Websites
CHINA.ORG.CN
China-Singapore Suzhou Industrial Park Development Co., official website
China-Singapore Suzhou Industrial Park, official website
EChinaCities.com
Friends of the Irish Environment, official website
Green Valley Industrial Park, official website
Saudi Arabia General Investment Authority, official website
Shannon Development, company website
Suzhou City official website
12 Considering Green Business
and Green Values
J. C. Spender
WHAT DO WE KNOW?
We live in the shadow of the Victorian Age. Inter alia it gave us the modern
university’s agenda and science as the privileged mode of knowing, stand-
ing against previous times’ less objective modes—religion, politics, feudal
relations, and so on. Science’s promise was that it would provide each of
us the freedom to discover the truth for ourselves, free of intervention or
interference by others. But most thinkers appreciated that science’s victory
was far from complete, even as we hesitated to admit it; it seemed to over-
look much about human knowing. The developments of pragmatism, exis-
tentialism and various forms of post-positive modernism reinforced and
articulated these doubts. In the UK the popular appeal of CP Snow’s 1959
Rede lecture about “the two cultures” made it academically acceptable to
say we had two legitimate modes of thinking and knowing. The point being
that while the confl ict or relationship between science and the humanities
remains unresolved—in a philosophical or methodological sense—at least
their differences were no longer hidden under a carpet of Victorian dogma.
Nor did the humanities need to be grovelingly apologetic as they were in
Considering Green Business and Green Values 143
the late 1800s. Nor was pluralism to be considered mere methodological
weakness, though justifying and handling it remains a challenge.
Notwithstanding these advances, many academic disciplines seem
unwilling to respond to their message, especially those focused on social
policy and collective human action. Shying at the methodological chasm,
they typically pursue one or other way of knowing, rather than working
to bridge between and embrace both—as we see from the ongoing debates
about quantitative and qualitative research methods. Likewise some phi-
losophers—perhaps spurred by Snow’s agenda—continue to seek an
overarching mode of human knowing that, if found, would surely have
a significant part to play in how we might deal with green issues. But we
now suspect this methodological Nirvana is forever out of reach and the
Victorian dream of total objectivity and universal laws no more than a
fogged reflection of Plato’s hunches. In the meantime we must confront our
situation and make haste to cut away anything that stands in the way of
our grasping Gaia more securely. We have nothing but our knowledge to
bring to this task. Although our capacity for action is profoundly human, it
is only acceptable when shaped by our knowledge. This is my point—do we
really know enough about our situation to think the green project is about
choosing between identifiable actions?
Around 150 years ago the European public conversation changed. The
Newtonian model of natural science as the paradigmatic mode of knowing
Considering Green Business and Green Values 147
fi nally delegitimized an older tradition, the ancient art of rhetoric and
persuasion that hinged on the philosophical modesty mentioned earlier.
Rhetoric differs from logic alone precisely because it is fashioned around
shared human situations in which proof and complete knowledge are not
available. Reasonable agreement or pisteis was the objective—what lives
on today as “beyond reasonable doubt.” The Greeks were sharply aware
their city-states could not function without such agreement and the col-
laborative action that could result. Their leaders could not claim or dem-
onstrate certainty about the outcome of the action called for, even more
important when it involved giving up a measure of self-interest in favor
of the group. Note that rhetoric is about collaborative human action, not
merely about propaganda and shaping opinion, reasoned action’s pre-
cursors. We realize Greek communal activity, the Olympics, the drama,
and so on, were laboratories for their rhetoric, and thereby the creation
of the state. From several hundred years BCE through to the 18th cen-
tury, rhetoric was one of three parts of the trivium, the central plank in
European university education and academic scholarship (Conley, 1990).
Adam Smith, for instance, was a professor of rhetoric long before there
was economics. Green is about our need for a new rhetoric with which to
create a new state of our world.
As soon as we emerge from the Victorian dream encapsulated in Lord
Kelvin’s dictum that “if you cannot measure it, you cannot improve it,”
we see science itself is no more than a family of rhetorical devices, a trope,
a mode of persuasion that has achieved remarkable weight in spite of
being, like every other discourse, ultimately founded on mere assumption.
At this point Snow’s two cultures collapse into one, that of the human
conversation among the engaged. Green matters must be grasped from
the subjective humanist point of view, from within our form of life, not as
matters of science considered from an imagined objectivist point of view,
beyond our life-world. Nature is not something to be understood as a
“thing-in-itself” but as the inanimate that mediates the ways in which we
(and the animate) impact each other. The epistemological re-positioning
makes green rhetoric very different from the objective discourse of a sci-
ence far removed from our experience and day-to-day life—the nature
of black holes, say, or what were the causes of the Second World War?
Green matters are about us, inherently indexical, constrained within the
here and now and how we occupy and make our world. The key choice is
always that between our action and inaction, between agency and accep-
tance or irresponsibility.
We cannot bring this constructive immediacy into our discourse until
we have a sense of what is to be acted on. Mere abstractions will not do.
Nor can we swallow the whole world in a single gulp. From medieval times
through to Talcott Parsons we have been tempted to disaggregate human
society into functional layers (Figure 12.1). While we experience ourselves
148 J. C. Spender
as individuals, we sense levels of analysis and possible action “above” and
“below” us. Simon, who deserves more attention, saw society as “par-
tially” decomposable (Simon, 1981). There is policy at the level of the
family, China’s “one child policy,” or at the level of the industry, carbon
trading. There is the level of sovereign nations and international agencies to
demand they control their industries’ emissions through their own national
legislative processes. In general, we need a model functionally relevant to
the action modes of the socio-political situation. Again, this asserts no cer-
tain knowledge of how human society functions, it is simply a reflection of
social action heuristics we have generated over time.
Figure 12.1 suggests it makes sense to disaggregate any green action
to a specific layer. Then we can evaluate it against criteria such as: (a) is
there enough understanding for us to consider the decision reasoned, (b)
is there the political will to carry the action through, and (c) can we antic-
ipate the consequences sufficiently to reinforce (a) and (b) and can we see
where the chips will fall, who will be impacted and how? We live within
democratic capitalism, national and increasingly global, and business
organizations are some of the most powerful and complex engines pro-
ducing the goods and services we value. But business is bounded within a
context of social, political and legal constraints. Clearly if business is to
really engage green, rather than merely highjack its language to benefit its
shareholders, its efforts to maximize shareholder wealth must be curbed
by the public and the institutions created to implement their conclusions.
But it is even more sharply bounded by its rhetoric, what can and cannot
be said.
While rhetoric is more art than science, it benefits from several thousand
years of thought about how we humans influence each other. First, there
is the matter of identifying one’s audience and what they are prepared to
hear versus what seems incomprehensible or immediately unacceptable.
This shapes the specifics of what might be said, its “tropes,” the particular
language, metaphors, metonyms, and parts of speech and the specific argu-
ments to be brought to the persuasive task. Gore’s process is rhetorically
rich fully appreciating how his choice of media shapes the audience and
what can be said. His deft use of scientific language distances him from
pronouncing on “values,” clothing his discourse in a contemporary author-
ity a religious vocabulary, for instance, might lack. Yet his allusion to our
responsibilities to future generations raises such issues, especially for so
religiously inclined an audience as the United States. Likewise PowerPoint
and projected graphics were not available to Cicero or Winston Churchill,
but are available and acceptable in our age.
The overall project then is to reframe green matters as the most impor-
tant and pressing for our collective consideration and to frame them with a
language that enables us all to take part in a democratic discussion about
our future. Implicit is the caution that such matters should not be left to
elected representatives, for their political situation and compromises reduce
their inclination and ability to properly engage the issues. Nor should they
be captured by science. Can the public reclaim the green discourse as femi-
nists have shown women must claim the discourse of their bodies? What
are we really trying to do? Green is about action under uncertain circum-
stances not about developing better knowledge—the ultimately fatal temp-
tation to inaction. To reclaim the discourse we must bring it to the same
level of immediate engagement that we have with the rest of our everyday
lives—fetching the children from school, calling on friends when they are
sick, deciding to take up a new fitness project, and so on. Gore, as one
person trying to show us how to proceed, is encouraging us to realize the
contextualized nature of our lives and to embrace its implications responsi-
bly and with moral commitment.
Rhetoric is about language applied to persuasion, not just verbal lan-
guage, of course, but symbolic communication of all types. The language of
science has proved extraordinarily compelling for two centuries, but it can-
not be sufficient under our present circumstances of bounded rationality.
Much of the science that deals with everyday matters, such as genetic engi-
neering or ending life-support, has severed itself from the public discourse,
creating a deep practical form of communal not-knowing that calls for the
development of a new discourse around medical ethics—a new language
with which we can engage the medics whose discipline-driven choices have
little attachment to our individual existences yet affect them greatly. In
150 J. C. Spender
the past, families and tribes addressed these questions as matters of social
tradition; there were no disengaged specialists standing outside the group.
Green issues likewise demand a language of the engaged. How should
we speak with the North-Western Pacific tribes about whale hunting, part
of their culture but not of ours? Or with Chinese industrialists about acid
rain as they struggle to put that country’s impoverished past behind it, a
past we do not share? Or with Western states’ cattlemen about gaseous
emissions as we dine on vegetables flown in from Israel? Without a mutual
functioning language, we can have no reasonable persuasion and no collec-
tively arrived-at action. The alternative is some form of science-based anti-
democracy that, aside from anything else, implies a significant narrowing
of the interests engaged and a temptation to totalitarian sub-optimality.
The argument here is that green issues are, by defi nition, those of the
collectively and subjectively lived world and therefore inherently political—
not scientific. Attempts to present them as about the objective world—espe-
cially that presumed in positivistic science—are no more than the charged
rhetoric of disdain for those whose interests are being silenced. Green mat-
ters and how we think about them must be put into in a global political
context in which all are entitled to be engaged, whatever their life-world.
That is obviously a political statement, reminding us of the impossibility of
addressing these issues in a non-political way and that attempts to present
them as objectively science-driven are simply political moves to control the
conversation.
POSSIBLE LANGUAGES
But before closing this chapter on “it’s all politics, isn’t it”—clearly
true—we might return to the question of possible languages. The West-
ern modes of thought evident in Snow’s contrast of cultures are not widely
shared around the world. Huntington’s book (2003), whatever its mer-
its, reminds us of Islamic culture and thought and its marked differences
from Western thought. Any global conversation about green issues must
take alternative ways of thinking into account, just as it must take Indian,
Chinese and Filipino thinking and culture into account—and a lot more
peoples’ cultures besides. Perhaps academe’s most significant challenge is
to do this language work and thereby help enlarge the discourse, rather
than leave it to the politicians of the moment. In short, green issues chal-
lenge us to globalize academe and so marshal the human race’s knowledge
resources in ways that have not been imagined since the Abbasid transla-
tion project and its attempts to codify the Book of Human Knowledge
(Gutas, 1998).
Nor is the Western situation as simple as Snow suggests. Since Victorian
times and the noted contrast between scientific objectivity and subjective
interpretation, the public discourse has been augmented by two additional
Considering Green Business and Green Values 151
modes of human knowing, giving us four main modes to contrast with
the Newtonian one that was dominant for so long. The most influential
is evolution, propelled into our discourse by Darwin and Spencer. Before
dealing with this I note a fourth, now being reshaped by brain research, the
science of consciousness, the exploration of the physiological, biochemical,
or neurological core of the human condition. For many this promises to
be an underpinning to all forms of human knowing, a fi nal reconciliation
between the purity of logic and the nature of Mind. For others this raises
the paradox of expecting the human mind, as the apparatus that produces
all knowledge, to stand outside itself and understand itself—matters that
need not delay us here.
For clarity these four alternative modes of human knowing can be
arranged along two dimensions—time and agency, or more specifically,
given the essential subjectivity of human knowledge, human time and
human agency. We can distinguish between epistemologies that presume
what is to be known about is fundamentally static or universal, such as the
positivistic laws of nature; time-less and true at all places. Some presume
the soon-to-be-revealed laws of brain function will be of this type. Against
this time-free view, we can place a dynamic view, and here evolution is the
archetype. So long as we presume evolution is not toward a knowable end,
mere teleology, be that perfection or equilibrium, it is a way of thinking
about our engagement with the eternally dynamic as species evolve to cre-
ate a new situation, so demanding further evolutionary adaptation by other
species.
The evolutionary metaphor has been very productive for the social sci-
ences and the humanities, as it has been for the life sciences, but its impact
is often misunderstood. Ultimately it is about the difference between our
lived time and Nature’s, between the time we make and the time that is
beyond our influence. The distinction above is also that between passive
fatalism and engaged agency, between accepting the world as we fi nd it
and acting to change it. This distinction has been influential in European
thought at least since the time of Vico, who argued for two universes of
human knowledge: Nature, that which we could observe but not know
fully because it was created by God, and that which we could know in quite
different ways and even fully because the things known were created by us,
such as our legal systems (Berlin, 2000).
Time is reinserting itself into our discourse and becoming an issue
for contemporary philosophers, in the work of Bergson and Heidegger
universal dynamic
natural positivist science evolutionary thought
man-made science of consciousness? humanities’ lived-time
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Contributors
Jeff Grogan is a senior partner at Monitor Group and a leader in the firm’s
national economic development and security practice. He advises busi-
ness and government leaders on issues concerning national, regional and
156 Contributors
cluster competitiveness. While directing competitiveness projects and pro-
viding advice to Monitor clients and colleagues worldwide, he oversees the
development and commercialization of new competitiveness applications
and tools. Grogan has led numerous national, regional and cluster com-
petitiveness studies in the United States. He directed a multi-region, multi-
cluster competitiveness project, the United States Clusters of Innovation
Initiative, as well as regional and cluster competitiveness projects across
the United States. He led a study to profile the economic performance and
competitiveness of the United States for the nation’s governors and briefed
them on the study results. He has served on presidential and gubernatorial
transition teams addressing topics of national and regional competitive-
ness. Jeff is also actively engaged with Monitor colleagues and clients in
economic competitiveness projects in Europe, Asia and the Middle East.
He directed a multinational initiative to benchmark and recommend
policies to advance entrepreneurship. He directed an effort to develop a
proprietary database of advanced critical infrastructure security-related
technologies for use by both public and private sector clients. Grogan has
also developed corporate and business unit strategies for clients in indus-
tries including defense electronics, automotive products, steel, shipbuild-
ing, telecommunications and professional services.
Prior to joining Monitor Group, Grogan served as an officer in the
United States Navy. He was the navigator and gunnery officer of a guided
missile destroyer. He served as combat systems officer on the battle staff
of a destroyer squadron commander and as a tactical action officer for
warfare commanders in aircraft carrier battle group contingency opera-
tions in the Pacific and Indian Oceans and the Arabian Sea.
Grogan is a director of the Massachusetts Technology Collaborative,
MassInc and the Fitzie Foundation. He is a member of the board of
governors of the John Adams Innovation Institute. He is a trustee of
Noble and Greenough School, and Tenacre Country Day School. Gro-
gan received his Master of Business Administration degree in 1987 from
the University of Virginia’s Darden Graduate School of Business Admin-
istration, and a Bachelor of Science degree in International Security
Affairs in 1978 from the United States Naval Academy.
Jack Keenan is the founder and CEO of Grand Cru Consulting Ltd. He
has been chairman and CEO of Kraft Foods International, and CEO of
the business which is now Diageo plc. Keenan has served as an execu-
tive director on the Diageo and Moet Hennessey boards, and as a non-
executive on the boards of Marks & Spencer plc, Tomkins plc, The Body
Shop International and General Mills, Inc. He is a director of National
Angels Ltd.—a theatre production company that has produced History
Boys and War Horse in the West End together with the National The-
atre. Keenan has been patron of the Centre for International Business
& Management at Judge Business School for eight years. The principal
clients of Grand Cru Consulting are today Oaktree Capital Manage-
ment, the Stock Spirits Group SARL (which he chairs) and Revolymer
Ltd. He graduated from Tufts University with honors and has an MBA
from Harvard. He is a resident of the United Kingdom.
David Roth is CEO of The Store–WPP (Europe, Middle East, Africa and
Asia). Roth started his career at the House of Commons working for a
Member of Parliament. He swapped the cut and thrust of politics for
the cut and thrust of advertising. He joined Bates Dorland as a strategic
planner becoming main board director for strategy and the managing
director of the consulting and digital divisions. Roth led the worldwide
retail and technology center of excellence for the international agency
group. After working as a management consultant, Roth joined King-
fisher’s B&Q plc one of Europe’s largest retailers sitting on the main
board of directors as UK and international marketing director. In 2008
he joined WPP as the CEO of The Store–WPP Global Retail Practice for
EMEA and Asia. A frequent keynote speaker, international lecturer and
author, he is also the host of The Store TV an on-line retailing maga-
zine program. Roth is a non-executive director of TFT the Geneva-based
NGO which specializes in supply chain best practices that are socially
responsible and protect the environment.