Viasys-Neurodiagnostic-Instruments-Service-Manual ELECTROMIOGRAFO NICOLET VICKING QUEST PDF

Service Manual
Neurodiagnostic
Instruments
Service Manual
For Windows XP-based Endeavor CR, VikingQuest and VikingSelect Systems
February, 2005
Neurodiagnostic Instruments
Part Number 269-603501

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Table of Contents
Chapter 1: Introduction
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Regulatory Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Standard Notations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Safety Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Inspecting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Cleaning the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Chapter 2: System Overview

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Test Modality Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Nerve Conduction Studies (NCS) . . . . . . . . . . . . . . . . . . . . . . 2-3
Electromyography (EMG) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Evoked Potentials (EP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Principles of Signal Averaging . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Types of Noise. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Reducing Noise Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Neurodiagnostic Instrument - Generic Block Diagram . . . . . . 2-7
Patient Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Signal Conditioning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Stimulators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Stimulus Pulse Generator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Analog-to-Digital Converter . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Computer Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Endeavor CR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
VikingQuest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
VikingSelect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
Chapter 3: Hardware Description

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Cabling Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Endeavor CR Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
VikingQuest Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
VikingSelect Cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
System Carts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Power Supplies and Power Distribution . . . . . . . . . . . . . . . . . 3-21
Computer Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Revised 2/18/05 1
Neurodiagnostic Instruments Service Manual
Desktop Peripherals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37

Floppy Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37
Serial ATA Hard Drive(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
CD-RW Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
LCD Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
Multimedia Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
Stimulus Pulse Generators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
Visual Stimulators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
Auditory Stimulators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Electrical Stimulators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Patient Signal Path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-55
Patient Signal Path - Endeavor CR . . . . . . . . . . . . . . . . . . . . . 3-57
Patient Signal Path - VikingQuest . . . . . . . . . . . . . . . . . . . . . . 3-59
Patient Signal Path - VikingSelect . . . . . . . . . . . . . . . . . . . . . . 3-61
Chapter 4: Software Description

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Windows XP Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
VIASYS Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
NicVue Database Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Chapter 5: System Procedures

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
System Verification Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
System Verification Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Routine Backup and Maintenance Procedures. . . . . . . . . . . . 5-13
System Software Loading Summary . . . . . . . . . . . . . . . . . . . . 5-21
Endeavor CR Software Loading Procedure . . . . . . . . . . . . . . 5-27
VikingQuest Software Loading Procedure . . . . . . . . . . . . . . . 5-29
VikingSelect Software Loading Procedure . . . . . . . . . . . . . . . 5-33
NicVue Setup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-35
Windows XP Repair Procedures . . . . . . . . . . . . . . . . . . . . . . . 5-39
Windows XP Loading Procedure . . . . . . . . . . . . . . . . . . . . . . . 5-41
2 Revised 2/18/05
Table of Contents
Chapter 6: Troubleshooting
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
USB/FireWire Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Symptoms and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17
Noise/Artifact Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17
Flat Line Data Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19
Other Data-Related Problems . . . . . . . . . . . . . . . . . . . . . . . . 6-20
Amplifier Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20
Computer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
Display Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23
Electrical Stimulator Problems . . . . . . . . . . . . . . . . . . . . . . . 6-24
Auditory Stimulator Problems. . . . . . . . . . . . . . . . . . . . . . . . 6-26
Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-26
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-29
Chapter 7: Parts List

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Amplifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Carts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Fuses/Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Headboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
Keyboards/Consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Monitors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Stimulators/Transducers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
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4 Revised 2/18/05
Chapter 1
Introduction
About This Manual

This manual describes the basic theory, field service Chapter 7
procedures, and troubleshooting of VIASYS
Chapter 7 contains an illustrated parts list for the
Neurocare’s Endeavor CR, VikingQuest and
Endeavor CR, VikingQuest and VikingSelect Least
VikingSelect instruments. It is intended for use by a
Replaceable Units (LRUs).
qualified person with electronics or computer repair
experience.
VIASYS systems are based on standard computer

platforms. For comprehensive information on repairing
computer platforms, we recommend a general reference
book such as Scott Mueller's Upgrading and Repairing
PCs published by Que.
Chapter 2 - System Overview

The System Overview section provides a theoretical
basis for understanding the operation of the VIASYS
neurodiagnostic systems. The information is in the form
of block diagrams, functional descriptions and signal
flow diagrams.
Chapter 3 - Hardware Description

The Hardware Description section contains reference
information for repairing VIASYS neurodiagnostic
systems to the Least Replaceable Unit (LRU) level.
Cabling diagrams, board layouts, jumper settings and
testing procedures are provided in this section.
Chapter 4 - Software Description

The Software Description section provides an overview
of the Windows XP operating system, application
programs and utilities provided on the VIASYS
neurodiagnostic systems.
Chapter 5 - System Procedures

This chapter contains a variety of step-by-step
procedures, from Installation and Set-Up, to System
Certification. Where appropriate, checklists accompany
the procedures.
Chapter 6 - Troubleshooting
This chapter presents generic and specific
troubleshooting procedures for the VIASYS
neurodiagnostic systems. Information is organized in
accordance with observed symptoms.
Revision 2/18/05 1- 1
Regulatory Standards
VIASYS Healthcare systems meet the following Standard Notations
standards set by domestic and international regulatory
Specific notations are used in this manual to call
agencies:
attention to conditions which could result in injury,
• UL 2601 damage to the equipment, or require special attention.
• CSA 22.2 M90 Be sure to review the Safety Summary immediately
• IEC 601-1 following this definition of notations.
• EN 60601-1
• EN 60601-2-26 for Medical Electronic Equipment
• IEC601-1-1
Networked systems meet the standards listed above for This warning is used to describe an operating or
leakage and Hi-pot. maintenance procedure practice or condition which,
To meet these standards when systems other than if not strictly observed, could result in personal
VIASYS Healthcare systems are connected to the injury or serious damage to equipment.
network, the following type of wiring must be used:
• Twisted pair wiring port connected to the network
board.
This caution is used to describe an operating or

maintenance procedure, practice, condition or statement
which, if not strictly observed, could result in damage to
equipment.
NOTE:
This note is used to describe an essential procedure,
condition, or statement which requires special attention.
1- 2 Revision 2/18/05
Introduction
Safety Summary
PERIODICALLY CHECK THE SYSTEM

DO NOT TURN ON ANY SYSTEM POWER
GROUND INTEGRITY, THE SYSTEM
UNTIL ALL CABLES HAVE BEEN PROPERLY
LEAKAGE CURRENT AND THE LEAKAGE
CONNECTED AND VERIFIED.
CURRENT OF THE AMPLIFIER.
THIS SYSTEM IS NOT EXPLOSION PROOF. DO THIS SYSTEM IS FOR USE WITH THE VIASYS
NOT USE IN THE PRESENCE OF FLAMMABLE ISOLATION BOX OR THE MEDICAL GRADE
ANESTHETICS. POWER SUPPLY ORIGINALLY SUPPLIED
WITH THE SYSTEM.
ALTHOUGH PATIENT CONNECTIONS ARE
THIS EQUIPMENT USES A THREE WIRE
ELECTRICALLY ISOLATED, THESE
POWER CORD WITH A HOSPITAL GRADE
CONNECTIONS ARE NOT INTENDED FOR
PLUG (FOR INTERNATIONAL APPLICATIONS,
DIRECT CARDIAC CONTACT. IEC 60601-1 APPROVED PLUG). THE CHASSIS
IS EARTH GROUNDED. FOR GROUNDING
THIS EQUIPMENT IS NOT PROTECTED RELIABILITY, CONNECT THE DEVICE TO A
AGAINST DEFIBRILLATION. REMOVE THE HOSPITAL GRADE OR HOSPITAL ONLY
PATIENT TO SYSTEM CONNECTION PRIOR RECEPTACLE (FOR INTERNATIONAL
TO DEFIBRILLATION. IF DEFIBRILLATION IS APPLICATIONS, IEC 601-1 APPROVED
APPLIED TO THE PATIENT WHILE RECEPTACLE). INSPECT THE POWER CORD
CONNECTED TO THE SYSTEM, DAMAGE MAY OFTEN FOR FRAYING OR OTHER DAMAGE.
OCCUR. TEST SYSTEM LEAKAGE CURRENT DO NOT OPERATE THE APPARATUS WITH A
AFTER DEFIBRILLATION. DAMAGED POWER CORD OR PLUG.
IMPROPER GROUNDING IS A SAFETY
ALWAYS USE APPROPRIATE BOVIE HAZARD.
PROTECTION DEVICES WITH AMPLIFIERS
USE ONLY VIASYS-SUPPLIED OR VIASYS-
FOR CONNECTING ALL RECORDING
APPROVED COMPONENTS, ACCESSORIES
ELECTRODES. USE THE LARGEST SURFACE
AND SOFTWARE ON YOUR SYSTEM. USE OF
AREA ELECTRODE POSSIBLE FOR THE
NON-APPROVED COMPONENTS,
PATIENT GROUND ELECTRODE. AVOID ACCESSORIES AND SOFTWARE MAY
PROLONGED ACTIVATION OF THE ADVERSELY AFFECT SYSTEM FUNCTION.
ELECTROSURGERY UNIT (ESU). AVOID ESU
ACTIVATION IN CLOSE PROXIMITY OF THE
MONITORING ELECTRODES.
DO NOT ALLOW CONDUCTIVE PARTS OF

ELECTRODES AND CONNECTORS TO
CONTACT CONDUCTIVE PARTS OR GROUND.
WHEN MORE THAN ONE MEDICAL DEVICE IS

CONNECTED TO THE PATIENT, LEAKAGE
CURRENTS OF THE DEVICES ARE SUMMED
TOGETHER. USE CAUTION.
Revision 2/18/05 1- 3
Consult a qualified VIASYS Service Representative

before reinstalling the system software. Records can
VIASYS NEUROCARE HAS TAKEN
be destroyed. Follow the steps in the installation
REASONABLE MEASURES TO ENSURE THAT
procedure only with the direction of a qualified
VIASYS SOFTWARE WILL REMAIN
UNAFFECTED BY THE PRESENCE OF OTHER, Service Representative.
THIRD-PARTY SOFTWARE PROGRAMS.
Federal US and Canada law restricts this device to
HOWEVER, GIVEN THE VAST NUMBER OF
sale by or on the order of a medical practitioner
SOFTWARE PROGRAMS AVAILABLE, VIASYS
licensed by the law of the state in which they practice
NEUROCARE CANNOT ENSURE COMPLETE
to use or order the use of this device.
IMMUNITY, NOR CAN VIASYS NEUROCARE
GUARANTEE IMMUNITY AGAINST Proper use of this device depends on careful reading
SOFTWARE VIRUSES. of all instructions and labels.
ANY USER WHO INSTALLS THIRD-PARTY Do not touch the monitor screen with your fingers.
SOFTWARE ON A VIASYS INSTRUMENT OR You can create a static charge that may affect the
ALTERS VIASYS SOFTWARE CODE ASSUMES display.
ALL RISKS AND LIABILITIES IN DOING SO.
THE USER WILL BE SUBJECT TO SERVICE Follow all safety standards set by your place of
CHARGES TO RESTORE THE SYSTEM TO employment
NORMAL OPERATION, EVEN IF THE SYSTEM
IS WITHIN THE WARRANTY PERIOD OR The isolation transformer is a 100, 110, 220 or 240
UNDER SERVICE CONTRACT. volt input. Plug its power supply cable only into a
100, 110, 220 or 240 volt external (wall) outlet.
Approved Electrodes: Use only VIASYS

approved/supplied electrodes and transducers. See
your VIASYS Distributor or call 1-800-356-0007 in
the USA. Use of non-approved electrodes or
transducers might adversely affect the function of
your system.
Electrical shock hazard. Do not remove cover. Refer

servicing to qualified service personnel.
Do not overtighten connector securing screws. You

may damage components. Hand-tighten all securing
screws, or use a small flathead screwdriver with
minimum torque.
1- 4 Revision 2/18/05
Introduction
Preventive Maintenance
Preventive maintenance requires no access to the Service
interior of the instrument and may be performed by the
If the system is not functioning properly, do not operate
user. it until all necessary repairs are made and unit is tested
for proper functioning in accordance with VIASYS
For VIASYS Neurocare systems, preventive Neurocare published specifications. It is recommended
maintenance consists of: that all repairs be performed by a qualified service
representative only.
• Scheduled file backup and hard drive maintenance Periodically check the system ground integrity, the
procedures, as described in Chapter 5: Routine system leakage current and the leakage current of the
Backup and Maintenance Procedures. amplifier.
• Periodically cleaning and inspecting the exterior of

the instrument.
It is recommended that you develop a schedule for these

purposes.
Inspecting the System

Routinely check the system for secure cable connections
and any sign of exterior damage.
Cleaning the System
Turn OFF the system power before cleaning the

instrument. Do not permit solutions or sterilization
agents to seep into the electronic portions of the system.
Take special care around controls, connectors and panel
edges. Do not use any abrasive cleaners.
Remove any dust from the exterior of the system with a

soft brush or cloth. Use a brush to dislodge any dirt on
or around the connectors and panel edges. Remove
stubborn dirt with a soft cloth slightly dampened with a
mild detergent solution or cold sterilization agent.
When the monitor is on, the screen has a slight static

charge, which attracts dust. To remove any dust
accumulation, wipe the screen with a soft brush or lint-
free cloth. You may use an antistatic spray on the screen
to reduce static buildup.
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1- 6 Revision 2/18/05
Chapter 2
System Overview
Introduction
VIASYS Neurocare’s latest generation of
neurodiagnostic products run on Pentium 4 platforms
using the Windows XP Professional operating system.
They are:
• Endeavor CR
• VikingQuest
• VikingSelect
These products are designed to perform tests within the
following modalities:
• Electromyography (EMG)
• Nerve Conduction Studies (NCS)
• Evoked Potentials (EP)
• Electroencephalogram (EEG)
This chapter provides the background information and
general hardware/software descriptions required to
successfully maintain and service these products.
Block diagrams and board descriptions system Endeavor CR Portable System
components are aimed at the LRU (Least Replaceable
Unit) level. An LRU is the lowest level assembly that
can be efficiently and effectively replaced in the field.
The LRU descriptions are arranged by “functional
units” - groups of assemblies related by a common task.
VikingQuest Portable VikingSelect System
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2- 2 Revision 2/18/05
System Overview
Test Modality Descriptions
Introduction Electromyography (EMG)
This section provides an overview of the test categories Electromyography is the recording and analysis of the
performed by VIASYS neurodiagnostic instruments. insertional, spontaneous an involuntary electrical
activity generated by single or group muscle action. The
Nerve Conduction Studies (NCS) recorded waveforms are called motor unit action
potentials (MUAPs).
A nerve conduction study is the recording and analysis
of waveforms generated by the peripheral nervous The types of EMG studies include:
system in response to electric or physiologic • Spontaneous Activity (SPA)
stimulation. The recorded waveforms are compound • Maximum Voluntary Activity (MVA)
muscle action potentials (CMAPs) and compound nerve • Automatic Motor Unit Potential (AMUP)
action potentials (CNAPs). • Interference Pattern Analysis (IPA)
The types of nerve conduction studies include: • Quantitative EMG (QEMG)
• Motor Nerve Conduction (MNC) • Single Fiber EMG (SFEMG)
• Sensory Nerve Conduction (SNC) The response amplitude is measured in uV.
• Additional Nerve Studies
• F-Waves
• H-Waves
• Repetitive Stimulation (Rep. Stim.)
• Blink Reflex
• Motor Unit Number Estimate
Compared to an evoked potential, CMAPs and CNAPs
waveforms are large in amplitude. The waveform
amplitude is measured in milli-volts (mV)
Example of EMG Recording
Example of a Nerve Conduction Study
Revision 2/18/05 2-3

Evoked Potentials (EP) Somatosensory Evoked Potential
A Somatosensory Evoked Potential (SEP) is used to
An evoked potential (EP) is an electrical response of the
evaluate peripheral and central nervous system
nervous system to a sensory stimulation. EP’s are used
functions. This test checks the pathway from the nerves
to check the condition of nerve pathways. A healthy
in the limbs to the brain. Electrodes are placed at various
nervous system uses electrical energy to carry messages
points along to nerve pathway between the electrical
smoothly along nerve cells to the brain. An EP test will
stimulus and the brain. The recorded waveforms
measure the brains’s electrical response to the signals
indicate the condition of the nerves tested.
sent by the nerves.
Typical system parameters for recording a SEP are:
The types of evoked potential stimulation are:
• Stimulus=Current Pulse set for mild twitch
• Auditory (ABR, AER, AEP) • Rate=5.1/sec.
• Visual (VEP) • Duration=100usec
• Somatosensory (SEP) • Repetitions=500
Each type of response has a unique appearance. • Low Frequency Filter=5Hz
• High Frequency Filter=1.5KHz
Auditory Brainstem Response

This test is used to check the pathway from the ear to the
brain. The ABR is a series of waves that occur within
the first 10 msec following the onset of an auditory
stimulus. These waves originate from the auditory nerve
and auditory nuclei of the brainstem.
Typical system parameters for recording an ABR are:
• Stimulus=Rarefaction Click@75dB nHL
• Rate=11.4 clicks/sec.
• Duration=100usec
• Repetitions=2000
• Low Frequency Filter=30Hz to 150 Hz
• High Frequency Filter=3KHz
Example of SEP Waveforms
Example of an ABR Recording
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System Overview
Visual Evoked Potential Principles of Signal Averaging
A Visual Evoked Potential (VEP) is used to check the Signal averaging is a method for extracting a small
neuro pathways from the eyes to the occipital area in the signal from a noisy environment to improve the signal-
brain. Visual evoked potentials are used to diagnose to-noise ratio. This technique is primarily used for
visual losses due to optic nerve damage, especially from recording evoked potentials
multiple sclerosis. They are also useful to diagnose
“hysterical blindness,” in which loss of vision is not due Signal averaging involves applying multiple stimuli and
to any nerve damage. For a VEP exam the patient sampling for the response after each stimulus
focuses on a monitor which displays a reversing presentation. The response is time-locked to the
checkerboard pattern. For children or others whose stimulus, and therefore additive. The ongoing electrical
attention may wander, LED goggles are used which activity is random, and therefore subtractive.
show the pattern to one eye at a time.
Typical system parameters for a recording a VEP are: Averaged Signal=sum of sweeps
• Stimulus=Reverse Checkerboard (32X32) number of sweeps
• Rate=1.9/sec.
• Repetitions=100 Stimulus
• Low Frequency Filter=1Hz
Sample Response buried in noise.
• High Frequency Filter=100Hz
1
2
3
Superimposed
samples
Response is time-locked
Average of to the stimulus.
6 samples
Random noise components
have diminished.
Signal Averaging to Reduce the Effects of

Environmental Noise
Types of Noise
There are several categories of background noise that
can affect the quality of the evoked response as well as
other types of tests done on neurodiagnosic instruments.
Example of VEP Waveforms
System Noise
Stimulus artifact can occur when the patient electrodes
pick up electromagnetic radiation from the headphones.
Route the headphone leads away from the patient
electrode leads to minimize this source of noise. This
noise appears as a large spike at the beginning of the
trace.
Monitor noise can appear on the incoming signal if the
amplifier or patient are too close to display monitor.

This noise appears as a spike in the waveform with a not use a needle electrode as a ground.
frequency the same as the monitor sync frequency.
Environmental Noise Instrument Consideration
The sensitive amplifiers can pick up all kinds of • Change the stimulator rate and always use an
electromagnetic radiation through the electrode leads or irregular number. Avoid numbers that are a harmonic
power lines. Some typical sources of environmental of the line voltage and the frequency of the noise you
noise are: are trying to eliminate.
• 50/60 Hz power radiation • Do not let the stim rate exceed the window of
acquisition.
• switching noise from light dimmers
• Change to “View Input” mode to view the live signal.
• fluorescent lights Notice if the noise is locked or seemingly triggered.
• electrocautery instruments If the noise appears time locked or triggered, adjust
• other electrically powered instruments in vicinity the stim rate until it rolls or appears randomly
• nearby radio stations throughout the trace. This should make the noise
average out in the “View Averaged” mode.
Typically, these effects are magnified by a poor ground
• Run a base line in the room with all other equipment
connection at the power receptacle. turned off and unplugged.
• Run a base line in another room or location. The more
distant the location the better.
Physiological Noise
• Put a loose knot in the power cord to disrupt the
Muscular artifact is an example of physiological noise. antenna effect of the cord.
For an ABR, this noise typically comes from tense neck
or jaw muscles. Relax the patient.
Power Considerations
Reducing Noise Pickup • Typically, hospital “Isolated” receptacles are
Try the following suggestions to reduce the pickup of extremely noisy. Have them checked.
environmental noise: • Plug the instrument into another wall receptacle.
• Check receptacle for proper ground and proper
negative and neutral using an ECOS meter.
Electrode Considerations • Check to see what other equipment is powered from
• Achieve low electrode impedances (<5Kohm). the same electrical circuit. The other equipment may
be the source of the noise.
• Balance electrode impedance (<1.5Kohms
difference).
• If using needle electrodes, are they fully inserted?
They can act as an antenna if not fully inserted.
• Dress (Braid or Tape) the electrode lead wires
together or bundle them up to reduce the effective
length.
• Bundle all stimulating electrodes and separate as
much as possible from recording electrodes.
• It is recommended that use of all the same type of
electrodes. Do not mix metals or types of electrodes.
• Try a different brand of electrodes to eliminate the
possibility of common flaw in the type, batch or style
of electrodes.
• Use of EEG grounding mats are discouraged as they
may act as an antenna for noise.
• Do not place ground in middle of patient chest as you
may get EKG residual waves on your waveforms.
These residuals look much like 60Hz.
• Use a ground electrode with a large surface area. Do
2- 6 Revision 2/18/05
System Overview
Neurodiagnostic Instrument - Generic Block Diagram
Electrical
Stimulator
Pattern Reversal
STIM
Visual Stimulator
Auditory Stimulus
Pulse
Stimulator Generator
CAL SIGNAL A/B SELECT ADJUST
Printer
MARK
Signal Analog to Digital
Input Select Switches
Amp Conditioning Converter

LFF, HFF,
NCH, SNS (Digitizer)
Electrodes Signal
Conditioning
to Patient Amp
LFF, HFF,
NCH, SNS
Generic NCS/EMG/EP System
The diagram above represents a generic NCS/EMG/EP Impedance Measurement Circuit

system. This section describes the functions of the An impedance measure circuit lets the user measure the
blocks that make up this basic system. Later these integrity of the patient-to-electrode connection. This is
blocks will be broken down into the specific functional necessary to check that the recording electrodes have
blocks that compose each VIASYS neurodiagnostic been applied properly.
system.
Amplifier
Patient Interface The input amplifier is typically an isolated differential

amplifier with a large voltage gain. This stage amplifies
the difference in the signal applied between the positive
Electrodes and Headbox
and negative inputs (the patient signal). The use of a
Electrodes connect the patient to the system. The differential amplifier allows the amplifier stage to reject
electrodes generally plug into some type of headbox or unwanted environmental signals applied to both inputs,
amplifier module. while amplifying the patient signal. The measure of the
amplifier’s ability to reject these signals is called the
Electrode Select Switches Common Mode Rejection Ratio (CMMR).
Mechanical or electronic select switches direct the

selected electrode leads to the appropriate amplifier
channels. The Endeavor CR 16-channel amplifier and
the VikingSelect ES-8 amplifier are the only amplifiers
available with electrode switching.

Signal Conditioning Stimulators
The energy of each type of evoked response lies within The stimulators provide a single or repetitive stimulus to
a well-defined band of frequencies. The signal the patient. The are three typical types of stimulators
conditioning block reduces frequencies outside of this that are used on a NCS/EMG/EP system. They are the
window of interest in an effort to “clean up” the Electrical Stimulator, the Auditory Stimulator, and the
waveform before averaging takes place. The signal Visual Stimulator.
condition block also adjusts the signal amplitude for
Electrical Stimulator
optimum results. The component blocks of this stage
are: The electrical stimulator is used to provide a small
electrical signal to the patient. VIASYS instruments
Low Frequency Filter (LFF) support two types of electrical stimulation: constant
The low frequency filter reduces the amplitude of the current and constant voltage.
signals below the frequency band of interest. This filter The constant current range for VIASYS instruments is
is also referred to as a high pass filter (HPF). 0-100mA. When using the electrical stimulator is this
High Frequency Filter (HFF) mode, the stimulator will try to maintain the selected
current level, regardless of how much voltage it takes to
The high frequency filter reduces amplitude of signals
overcome the skin impedance. If the stimulator is
above the frequency band of interest. This filter is also
unsuccessful, the system displays an “Impedance
referred to as a low pass filter (LPF)
Limited” message.
Notch Filter (NCH) The constant voltage mode delivers a selected voltage
This is a narrow band filter that reduces amplitude of level to the patient. The constant voltage range for
50Hz or 60Hz line interference. The use of this filter is VIASYS instruments is 0-400V.
discouraged as it can mask poor electrode application
techniques and is in the middle of the VEP and SEP
waveform bands. The notch filter may be used when
there is no other means of reducing line interference.
This can allow patient signals to be recorded in an
environment that would otherwise result in
unacceptable patient signals.
Sensitivity Stage (SNS)
The sensitivity stage sets the overall voltage gain of the
conditioned patient input signal. The sensitivity range is
typically 10uV full screen (a voltage gain of 500K) to
100mV full screen (a voltage gain of 10).
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System Overview
Auditory Stimulator Analog-to-Digital Converter
The Auditory Stimulator provides a click or a tone The Analog-to-Digital Converter changes the incoming
stimulus. The system user controls the stimulus rate, analog signal to a series of digital values that represent
duration, intensity level and polarity. The three types of the data. This device runs continuously during data
click polarity are: acquisition, sending a constant stream of digital values
• Rarefaction - the earphone diaphragm moves away to system memory. The A/D converter produces a 16-bit
from the ear. digital value.
• Condensation - the diaphragm moves toward the ear. At the output of the A/D converter, 16 bits are added to
• Alternating - the diaphragm will deliver a rarefaction the digitized data to create a 32-bit data stream. The
stimulus and condensation stimulus every other additional 16 bits are designated marker bits. Markers
stimulus. identify significant events associated with the data
stream, such as the occurrence of a stimulus pulse or the
The variable tone parameters are frequency and
press of the foot switch.
envelope shape. The envelope variables are rise/fall
time and plateau time. The mark provides a way for the computer to locate and
extract the important segments from the data stream.
The Auditory Stimulator also provides noise masking.
When stimulus levels higher than 95dB are delivered to Computer Platform
the patient, the stimulus can travel by bone conduction
to the non-test (contralateral) ear. Noise masking The computer platform runs the VIASYS applications
applied to the non-test ear prevents it from contributing that manage patient demographics, set up
to the evoked response. amplifier/stimulator parameters, and process the
incoming patient data.
Visual Stimulators The Endeavor CR and VikingQuest can be configured
Pattern reversal and flash are the two types of visual around a desktop or laptop computer with the following
stimulators. The VIASYS model 2015 Visual minimum specifications:
Stimulator presents a reversing checkerboard pattern to • Pentium, 3.2GHz CPU or better
the patient. This stimulus produces a short duration • 512MB RAM minimum
evoked response that is better defined than with flash • 80GB or higher IDE hard drive
stimuli. • 1024 x 768 pixel graphics or better
Flash stimulators, such as the LED Goggles or a photic • Two or more USB ports
strobe light, produce a longer duration response that is • CD or DVD Writer
less well-defined than a checkerboard stimuli. The VikingSelect requires a desktop computer to
accommodate a PCI firewire interface card.
Stimulus Pulse Generator
This block produces the signal that fires the stimulators.
The stimulus pulse from this block goes to each type of
stimulator and results in:
• A click or tone to the ear
• A flash or checkerboard pattern reversal on the visual
stimulator
• An electrical pulse delivered to the surface of the skin
The system user sets the stimulus pulse rate and
duration to values appropriate for each type of test.
The Stimulus Generator block also produces an internal
calibration pulse. The calibration pulse goes to the input
select switches. The calibration pulse permits you to
conduct an integrity check of the blocks that process the
patient signal.

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System Overview
Endeavor CR
Introduction
The Endeavor CR is a neuromonitoring system Endeavor CR applications and features are:
especially designed for surgical monitoring and • Auditory Evoked Potentials (AEP)
Intensive Care monitoring. Endeavor CR software • Somatosensory Evoked Potentials (SEP)
acquires multiple data types and provides instantaneous • Electromyography (EMG)
screen updates. The system can acquire and record • EP's using external stimulators (MEP)
different data types at the same time. • Visual Evoked Potentials (VEP)
• Electro-Encephalography (EEG)
• Compressed Spectral Analysis/Compressed Density
Spectral Analysis (CSA/CDSA)
• Real-Time Quantitative Analysis with simultaneous
live waveform display, charts and alphanumeric data.
Endeavor CR System
The Endeavor CR amplifier has 16 channels and is
equipped with two headboxes and 44 active electrode Sample Patient Data Screen
inputs. Each channel can be independently configured
as either a true referential or a true differential channel.
Having this flexibility in a neuromonitoring amplifier
means that you can select the mode that best suits your
need.
The Endeavor CR amplifiers are based on the AES
interface technology. The Endeavor CR amplifier is
designed to consistently record clean, reliable data in a
variety of electrically hostile environments often
associated with the neuromonitoring patient. During
motor evoked potentials with transcranial electrical
stimulation, the Endeavor CR amplifiers allow for a
“software disconnect” of the scalp electrodes that
prevents electrical stimulus contamination of the
peripheral data.
New methods synchronize stimulus presentation, data
collection, and analog-to-digital conversion to allow
you to replay an original signal, change the montage,
define new filters, or even re-average from the raw data.
Revision 2/18/05 2 - 11
Endeavor CR Block Description Computer Platform
This section describes the Endeavor CR system at the The System Controller is a notebook or desktop
block level. The order of topics is: computer that connects to the Endeavor CR base unit
1. Computer Platform via USB port. The minimum requirements for the
computer are:
2. Base Unit • Pentium 4, 3.0GHz or higher (desktop) or
3. Amplifier System Centrino 1.4GHz (laptop)
• 512MB system RAM or greater
4. Stimulators
• 80GB or larger hard drive
• USB 2.0 port
Headphones LED Goggles

NIC- NIC-
RIGHT LEF
Notebook
Ext. Trigger Computer
EStim EStim Trigger 1 Out
Pod 2 Pod 1
Trigger 2 Out
Line In/Out
Hdbox 1 Audio
16-Channel Endeavor
Amplifier AES Base Unit
Hdbox 2 I2C
USB
MC-4 Control
Panel RS232, Isolated AC Power
Power
Endeavor CR System Components
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System Overview
Base Unit Amplifier System
The Base Unit contains a majority of the electronics for The amplifier system consists of a 16-Channel
the Endeavor CR. This includes: Physiological Amplifier, two headboxes, and interface
• Isolated power supply cables. The 16-channel amplifier and headboxes are
• Stimulus/trigger pulse generator Least Replaceable Units and contains no customer
• Electrical stimulus generator serviceable parts.
• Auditory stimulus generator 16-Channel Amplifier
• EMG speaker
Endeavor CR Base Unit
The Base Unit is considered a Least Replaceable Unit

(LRU) and therefore contains no customer serviceable
parts.
16-Channel Amplifier
The power supplies for the base unit and laptop
computer meet leakage current specifications for
medical devices, therefore no external isolation power Headboxes
supply is required for portable systems.
HB-1 and HB-2 headboxes are functionally identical,
Desktop systems require an isolated power supply. except for the identifying labels. ID registers in each
headbox allow the system to distinguish HB-1 from
HB-2.
HB-1 & HB-2 Headboxes
Revision 2/18/05 2 - 13
Stimulators Auditory Stimulator
The Endeavor CR Base Unit contains an Auditory
The Endeavor CR Base Unit directly produces the Stimulator daughter board that provides direct outputs
electrical current stimulus and visual stimulus (using to a transducer. Possible transducers are shielded and
LED goggles). unshielded TDH-39 headphones and TIP 300 Tubal
Inserts.
Stimulus timing control of rates, durations, train pulse
count and interval, and electrical stimulus level and MC-4 Control Panel
output pair locations are all handled in the electronic
hardware under software control. In addition, two
external trigger outputs along with a trigger input are
available for the control and monitoring of externally
generated stimuli.
Electrical Stimulating System
The electrical stimulus generator resides on the

Endeavor CR Base Unit circuit board. A single
electrical stimulus source is switched to various output
locations to produce the functionality of four
independent electrical stimulus generators.
MC-4 Control Panel
Stimulus pulses may be presented at repetitive rates or
as single non-recurrent pulses or may be applied as a
The MC-4 Control Panel provides controls to set
train of two or more pulses, depending on the
individual stimulus intensity levels for up to four
application.
stimulation sites. There are also a Volume Control knob
A rear panel connector on the Base Unit provides the and Mute switch for the EMG speaker. The Control
connection to Stimulus Pod 1. Stimulus Pod 1 connects Panel connects to the base unit via a dedicated serial
to Stimulus Pod 2. The Stimulus Pods distribute selected link.
stimulus pulses to one of 12 pairs of stimulating
electrodes.
Visual Stimulators
A rear panel connector provides the link for the LED
Goggles stimulator A separate Trigger Out connector
controls stimulus delivery for the VIASYS 2015 Pattern
Reversal Visual Stimulator.
SP-1 & SP-2 Stimulus Pods
Stimulus Pod 1 also provides a connector for an S402

Stimulus Probe, and a pair of LL connectors for
outputting a Low Level electrical stimulus, which
cannot exceed 10mA intensity level.
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System Overview
VikingQuest
Introduction Computer Platform
This section describes the VikingQuest system at the The System Controller is a notebook computer that
block level. The order of topics is: connects to the VikingQuest unit via USB port. The
1. Computer Platform minimum requirements for the computer are:
• Celeron, 1.2GHz or higher (portable)
2. Base Unit
• 256MB system RAM or greater
3. Amplifier System • 80GB or larger hard drive
4. Stimulators
Headphones LED Goggles

NIC- NIC-
RIGHT LEF
Ext. Trigger In Notebook

Computer
EStim 2 Trigger 1 Out
--
Nicolet
S403
Module
+
Trigger 2 Out
S402 Probe
--
Nicolet
S403
USB
+
VikingQuest
Base
2- or 4-Chn
Preamplifier EMG Control
Spkr Panel USB
Isolated AC Power
VikingQuest Block Diagram
Revision 2/18/05 2 - 15
Base Unit Amplifier System
The Base Unit contains a majority of the electronics for The amplifier options are a 2- or 4-channel amplifier.
the VikingQuest. This includes: The amplifier modules contain the electrode input
• Isolated power supply connectors and the differential input amplifiers. The
• Stimulus/trigger pulse generator remaining blocks of the amplifier system (the filters and
A/D converter) reside on the Base Unit’s mother board.
• Electrical stimulus generator
There are no headboxes or electrode switching options
• Auditory stimulus generator (optional) for the VikingQuest. The amplifier modules are Least
• Temperature probe interface (optional) Replaceable Units and contain no customer serviceable
• EMG speaker parts.
VikingQuest Base Unit
The Base Unit is considered a Least Replaceable Unit VikingQuest 2- and 4-Channel Amplifier Modules
(LRU) and therefore contains no customer serviceable
parts.
The power supplies for the base unit and laptop
computer meet leakage current specifications for
medical devices, therefore no external isolation power
supply is required for portable systems.
2 - 16 Revision 2/18/05
System Overview
Stimulators Control Panel
The VikingQuest Base Unit’s mother board produces
the electrical current stimulus and visual stimulus (using
LED goggles). An Auditory Stimulator daughter board
produces the auditory stimulus.
Stimulus timing control of rates, durations, train pulse
count and interval, and electrical stimulus level are all
handled in the electronic hardware under software
control. In addition, two external trigger outputs along VikingQuest Control Panel
with a trigger input are available for the control and
monitoring of externally generated stimuli. The XP-based VikingQuest features a simplified
Electrical Stimulating System Control Panel integrated onto the base unit. The Control
Panel provides controls to set individual stimulus
The electrical stimulus generator resides on the intensity levels for two stimulation sites and Mute
VikingQuest Base Unit’s mother board. One output switch for the EMG speaker. The Control Panel
connector on the base unit’s rear panel connects directly connects to the base unit via a dedicated serial link.
to an SM402 Stimulus Probe. A second connector is
provided for the Electrical Stimulator 2 Option.
Auditory Stimulator
The VikingQuest base unit contains an Auditory
Stimulator board that provides direct outputs to a
transducer. Possible transducers are shielded and
unshielded THD-39 headphones and TIP 300 Tubal
Inserts.
Visual Stimulators
A rear panel connector provides the link for the LED
Goggles stimulator A separate Trigger Out connector
controls stimulus delivery for the VIASYS 2015 Pattern
Reversal Visual Stimulator.
VikingQuest Electrical Stimulator 2 Option
Revision 2/18/05 2 - 17
Blank Page
2 - 18 Revision 2/18/05
System Overview
VikingSelect
Introduction Power Distribution

This section describes the VikingSelect at the block The power supply and power distribution system for the
level. The order of topics are: VikingSelect contains the following components:
1. Power and Power Distribution
• FireWire Isolation power supply (GII cart)
2. Computer Platform
• Isolation/FireBrick power supply (UniBody cart)
3. Patient Signal Path
FireWire Isolation Power Supply
4. Stimulators
The FireWire Isolation power supply provides isolated
A.C. power to the GII cart-mounted assemblies and
auxiliary D.C. power to the Stimulus Controller, and the
FireWire Amplifier assemblies.The FireWire Isolation
power supply is designed to receive A.C. voltages of
100, 120, 220, and 240VAC. There are two A.C. voltage
selector switches: one for input voltage selection and the
other for output voltage selection.
S403
%
S403
%
IES-2 IES-16
Electrical Electrical
NIC-105A NIC-105A
RIGHT LEFT
Stimulator Stimulator
AS-1 AES SC-1

Auditory Stimulus
Stimulator Controller
Monitor
FireWire
Interface
Amplifier 1 Card
Power
Amplifier 2 To Network
Processor
115
120
Isolated USB Printer

Power Supply
USB
Mouse
Keyboard
VikingSelect Acquisition Station Components
Revision 2/18/05 2 - 19
Computer Platform
The Windows XP-based VikingSelect system is built on

a Pentium 4, 3.2GHz or higher platform running the
FireWire Isolation Power Supply Windows XP operating system.
The system currently ships with an Intel D865GLC

Isolation Power Supply motherboard. This motherboard provides integrated
sound, video, and network functions as well as eight
The Isolation power supply provides A.C. power to
USB ports and legacy I/O ports.
cart-mounted assemblies and D.C. power to the
Stimulus Controller and the FireWire Amplifiers.
The standard computer platform contains:
• 512MB RAM
• 80GB IDE hard disk
• CD-Rewritable drive
• 3.5" 1.44 MB floppy drive
• FireWire interface card
• PS/2 104-key keyboard
• USB mouse
• Multimedia speakers (built-in)
System options include:
• Printer
2 - 20 Revision 2/18/05
System Overview
Patient Signal Path
The patient signal path include all the components that
are involved in collecting and processing the patient
signals. The following components are part of the
patient signal path.
• EA-2 EMG Amplifier
• EA-4 EMG Amplifier
• ES-8 EP Amplifier
• ET-16A(B) Headbox and cable
• FireWire Isobox (or FireBrick) power supply
• FireWire Interface card
• FireWire cables connecting these components.
FireWire Amplifiers
There are three amplifiers available for the VikingSelect
system. They are the EA-2, the EA-4 and the ES-8. All EA-4 EMG Amplifier
amplifiers contain the amplification stage, the signal
conditioning, and the analog-to-digital blocks. The ES-8
amplifier also contains input select switches and has a
headbox to interface with the patient electrodes. The
EA-2 and EA-4 have electrode jacks built into the
amplifier to interface with the patient electrodes.
All these amplifiers use a FireWire interface to transfer
digital patient data to the computer system.
ES-8 EP Amplifier
EA-2 EMG Amplifier
Revision 2/18/05 2 - 21
ET-16A (B) Headboxes ET-208 Headbox
The ET-208 headbox provides an interface between the
EA-4 or EA-2 amplifier and the patient electrodes. The
ET-208 headbox cannot be used with the ES-8
amplifier. The ET-208 has eight pairs of electrode
inputs and eight concentric connections that can
interface with the EA-2 or EA-4 amplifier.
ET-16A & B Headboxes
The ET-16 headboxes provide an interface between the

ES-8 amplifier and the patient electrodes. The ET-16A
and ET-16B provide 32 different electrode inputs into ET-208 Headbox
the input select switches of the ES-8 amplifier. The ET-
16A input labels are 1 through 16, and the ET-16B input
labels are 17 through 32. The ET-16A and B headboxes
are only used on the ES-8 amplifier and are the only
electrode inputs available on the ES-8 amplifier.
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System Overview
Stimulators SC-1 Stimulus Controller
The stimulator system consists of the following least The SC-1 Stimulus Controller performs the same
replaceable units: functions that were performed by the D-Stim I/O board
in the original VikingSelect and Endeavor. The
• SC-1 Stimulus Controller
input/output connections on the SC-1 are:
• AS-1 Auditory Stimulator
• EMG speaker
• IES-2 Clinical Electrical Stimulator
• Trigger 1 out
• IES-16 O.R. Electrical Stimulator
• Trigger 2 out
• Transducers
• Ganzfeld
The new stimulators are external and independent of the
• Reflex Hammer
computer platform. The communication interface
• Trigger in
between the computer and the SC-1 Stimulus Controller
module is via the FireWire card. The Stimulus • LED Goggles
Controller module communicates to the other stimulator • Power
modules by the AES (Audio Engineering Society) • AES communication
standard, a high-speed serial interface. • FireWire
• Footswitch
Hot Plugging
• Control Panel
We have defined hot plugging as: The ability to plug in
a module with power on and not destroy or damage the
module. We do support hot plugging, however we do
not recommend it. We do not support plug and play. We
define plug and play as: The ability to plug in a module
with power on and have the application software
recognize that a change has occurred, then take
appropriate action. No AES bus hardware messaging
exists to inform the application that a module has been
added or removed. The only way the application knows
what modules have been changed is to poll the modules
with a roll call.
SC-1 Stimulus Controller
Revision 2/18/05 2 - 23
AS-1 Auditory Stimulator IES-2 Clinical Electrical Stimulator
The AS-1 Auditory Stimulator provides a click or a tone The IES-2 is a single module with two independent
stimulus. The system user controls the click rate, channels of isolated electrical stimulation. Each channel
duration, intensity level and polarity. has a seven pin DIN connector to accommodate an S403
The variable tone parameters are frequency and Stimulus Probe and a pair of DIN 42 802 electrode
envelope shape. The envelope variables are rise/fall outputs.
time and plateau time.
The auditory stimulator module is basically a digital to
analog converter with analog attenuation. The auditory
stimulator board converts a digital audio stream into a
left and a right analog audio output. Each analog
channel is capable of 140dB SPL output level. The
analog signal can be attenuated, with hardware, to a
maximum attenuation level of -140dB in 1dB steps. All
clicks, tone bursts, noise, signal mixing and continuous
tones are generated in the auditory Digital Signal
Processor (DSP) located within the SC-1 Stimulus
Controller module.
IES-2 Clinical Electrical Stimulator
IES-16 O.R. Electrical Stimulator

The IES-16 is a single module with two independent
channels of isolated electrical stimulation. Each
independent channel has eight DIN 42 802 electrode
pair outputs. Only one electrode pair, from each
channel, is active at a time. The system software
controls which output pair is active. There are no
connectors for the S403 Stimulus Probe.
AS-1 Auditory Stimulator
The AS-1 has a left and a right output jack for a 300
ohm transducers such as TDH-39 headphones, TIP-300
tubal inserts, or bone vibrator.
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System Overview
Software
VIASYS Neurocare’s latest generation of products run VikingSelect

on the MS Windows XP Professional operating system.
• EMG Software Package (SPA, MVA)
Each system has its own unique application for • EOG/ERG Software Package
conducting Evoked Potential (EP), Electromyography • Evoked Potential Standard Software Package (3-
(EEG), and Nerve Conduction (NCS) studies. Other Modality)
software may be installed based on the options in the • Intra Operative Monitoring Software Package
system. • Intra Operative Monitoring with Processed EEG
Software Package
The following list defines the software applications
found in the VIASYS systems: • MMP PLUS Software Package
• NCS Reference Values Software Package
• NCS Software Package
Universal
• NCS/EMG Software Package Bundle
• MS Window XP Professional • Networking Software Package
• MS Office (option) • P300 Auditory (P300A) Software Package
• QEMG Plus Software Package (QMUP, QMVA,
• Multi-Language Interface Software for XP (option) QNS, AMUP, IPA)
• NicVue Patient Administrator Software Version 2.6 • QEMG Software Package (QMUP, QMVA, QNS)
(option) • Report MSW Software Package with MS Office
• Report MSW Software Package without MS Office
• SEP Plus Software Package
Endeavor CR • Single Fiber EMG Software Package
• VEP Plus Software Package
• Endeavor Monitoring Software
• Endeavor Review Software Package
VikingQuest
• AEP Software Package
• EMG Software Bundle (SPA, MVA, QEMG, EMG
Free Run Storage with Replay)
• MMP PLUS Software Package
• NCS Reference Values Software (Requires NCS)
• NCS Software Bundle (MNC, SNC, ANS, F Waves,
H Waves, Blink Reflex, Repetitive Stimulation)
• P300 Auditory (P300A) Software Package
• Report MSW
• SEP Software Package
• SFEMG Software Package
• VEP Software Package
• VQ Networking Software Package
Revision 2/18/05 2 - 25
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2 - 26 Revision 2/18/05
Chapter 3
Hardware Description
Introduction
This chapter contains the reference information required Display
to configure, cable, adjust and repair the Endeavor CR,
This section covers the units responsible for displaying
VikingQuest and VikingSelect. The information is
the various combinations of the patient image, scrolling
organized around “functional units” - the set of
data, and computer-generated graphics/text. This
hardware and software items that together, perform a
includes:
specific function.
• Graphics Controller (on-board)
• Monitors
The information in this chapter is structured under the
following headings: Network
This section covers the hardware and software
System Cabling
components that make up the system network.
This section shows the external cabling options for cart-
based and portable systems, and provides part numbers Stimulators
for each cable.
This section covers the stimulator options. These
include:
Power Supplies and Power Distribution
• Stimulus Pulse Generators
This section covers the power sources for VIASYS
• Visual Stimulators
Neurocare products and power distribution paths.
• Auditory Stimulators
Computer Platforms • Electrical Stimulators
This section defines the specifications and the standard

Patient Signal Path
BIOS settings for computer platforms used with
VIASYS Neurocare instruments. Board placement This section covers the units responsible for acquiring
diagrams are also provided. and processing the patient data. This includes:
• Endeavor CR 16-Chn IOM Amplifier and Headboxes
Computer Peripherals • VikingQuest 2- and 4-Chn Preamplifiers & Base Unit
This section covers the input/output devices that • VikingSelect 2- and 4-Chn EP/EMG Amplifiers
connect directly to the desktop computer motherboard: • VikingSelect 8-Chn IOM Amplifier & Headboxes
• Floppy Drive
• Hard Drive
• CD Writer
• DVD Writer (option)
• Keyboard and Mouse
• Printers

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3-2 Revision 2/18/05

Cabling Diagrams
Endeavor CR Cabling - Unibody Cart Module Locations
The Unibody cart is an option for both the Endeavor CR
portable and desktop systems.
Monitor
MiniControl Panel
(Set on Monitor Base)
Keyboard (*)
Harmonizer
(Set on workstation)
USB Mouse Endeavor CR Base Unit
Ground Strap Isolation Power Supply (*)

to Isolation Power
Supply (*) Amplifier
Headphones Goggles
Computer
Probe
+
Nicolet
S402
--
Stim Pods Headboxes Printer

(style may vary)
Storage Bin
SP1 SP2 HB-1 HB-2
(Set in Storage Bin)
(*) These components are used only with Desktop systems.

Endeavor CR Portable Cabling
The diagram below provides the proper connections for Refer to the bottom of the page for cable identifications
the Endeavor CR portable system. and corresponding part numbers.
LED Goggles Headphones
Your laptop may vary from this example
Red Blue
USB Wall Outlet
Red (R)
Blue (L) Laptop

4
Not Used
Not Used
Ext. Trigger In 5
Ext. Trigger Out 1 Ground lug
Ext. Trigger Out 2
Base
Mini Control Panel
SP1 SP2
Headbox Headbox
1 2
1 2
+ --
Stim
Probe
Nicolet
S402
Amplifier - Front Amplifier - Rear
USB Mouse
System Cabling Numbers, Part Numbers and Cabling Descriptions
Cable Number Cable Description Cable Part Number
1, 2 Headbox Cable, 6 ft. 085-4576xx

Headbox Cable, 15 ft. 085-4580xx
3 Amplifier Cable 085-4567xx
4 Base/Laptop Interface Cable, USB 085-4581xx
5 Power Cord (USA) 085-4247xx

Endeavor CR Desktop Cabling - Computer
Monitor (style may vary) Computer Printer (style may vary)
From Internal
Speakers
(Factory
USB connected)
6
USB
1 5
4
3
Wall Outlet
Connector styles shown may vary.
1 Video Cable, supplied with monitor -
2 USB 2.0 Cable, 2m 085-4507xx
3, 4 Power Cord, 2m 085-4357xx
5 USB Cable, 2 m 085-4507xx
6 Power Cable, Printer 085-4266xx
7 Power Cord, USA 085-4247xx

Endeavor CR Desktop Cabling - Base
LED Goggles Headphones Keyboard Isolation Power Supply
Red Blue
USB
Red (R)
Blue (L)
11
Not Used
Not Used Base
Ext. Trigger In
Ext. Trigger Out 1 Ground lug
Ext. Trigger Out 2
Mini Control Panel

USB - HUB
connection
for additional SP1 SP2
Headboxes device
HB-1 HB-2 Stim

Probe
10 + --
8 9
%
100
80
60
%
40
20
0
Nicolet
S403
Connector styles shown may vary. Amplifier - Front Amplifier - Rear USB Mouse
8, 9 Headbox Cable, 6 ft. 085-4576xx

Headbox Cable, 15 ft. 085-4580xx
10 Amplifier Cable 085-4567xx
11 Power Cable, 1m 085-4081xx

VikingQuest Cabling - Unibody Cart Module Locations
2 Channel or 4 Channel
Amplifier
Headphones Goggles
Harmonizer
Probe
L R
%
+
%
Nicolet
VikingQuest Base Unit

S403
--
80
100
20
40
0
60
(Set on workstation)
Isolation Power Supply (*)

OR
Ground Strap
to Isolation Power
Supply (*)
Computer
Printer
Ground Strap (style may vary)
to Power Strip (**)
0
| Power Strip (**)
Footswitch
(*) The Isolation Power Supply is used only with Desktop systems.
(**) The Power Strip is used only with Notebook systems.

VikingQuest Cabling - Power
Laptop Power Supply

Console Base
L R
1 2
To Laptop
Power Input
Laptop (Model may vary)
1
Isolation Power Supply
!
L R
1 2
1
Wall
Outlet
0
|
2 Hospital Grade Power Strip

Wall
2 Outlet
Power Cable
Adapter
3
1 Power Cord, 10A, 1m. 085-4081xx
2 Power Cord, Dom/Intl 10A, 2m. 085-4357xx
3 Power Cord Adapter w/ Pigtail Gnd. 085-4595xx

VikingQuest Cabling - Computer
!
L R
1 2
3 Console Base
Computer
Console Base
L R
1 2
3 Base/Computer Interface Cable, USB 085-4581xx

VikingQuest Cabling - Printer
To Laptop USB Port or

Console Base USB port
!
L R
1 2
4 To Laptop USB Port or Console Base

Console Base USB port
OR For use with a patient

Isolation Power Supply To Rear of Iso Box
Printer (Model may vary)
Wall
To To Outlet
Printer Printer
USB Power
Connector Connector OR
For use without a patient

Printer
Power Wall
Supply Outlet
(Connect to Power Strip if on Cart)
4 Printer Cable, USB 085-4507xx
patent environment (more than 1.5 meters away from an

NOTE: attended patient) meet established leakage current
specifications, and do not require an isolation power
VikingQuest portable systems supplied without a cart
supply
meet established leakage current specifications, and do
not require an isolation power supply.
VikingQuest cart-mounted portable systems and
portable systems with a USB printer located within a
VikingQuest portable systems supplied without a cart patient’s reach require an Isolation Power Supply.
AND with a USB printer that is located outside of the
3 - 10 Revision 2/18/05
VikingQuest Cabling - Amplifier
Laptop
Base - Right Side View
2-Channel 4-Channel
Amplifier Amplifier
5 Amplifier Cable
Amplifier _ 1+ _ 2+ _ 1
+ _ 2
+ _ 3
+ _ 4
+
_ 1+ _ 2+
5 Amplifier Cable, 2m 085-4582xx
Revision 2/18/05 3 - 11
VikingQuest Cabling - Stimulators
AEP Option Only

Patient's
Headphones
or Other Auditory
Transducers
EMG
Temperature Input
Footswitch Blue Red
!
L R
1 2
Console Base
Second
Stimulator Probe
Adapter Optional Second
6 Electrical Stimulator Probe
Trigger Output
To External Stimulator
Electrical Stimulator Probe
VEP Option Only

LED Goggles
6 Trigger Cable, BNCM/BNCM, 15ft. 085-4660xx
3 - 12 Revision 2/18/05
VikingSelect Cabling - G2 Cart Module Locations
IES-16
Isolated Electrical Stim SC-1
1
2
1 Stim Controller
2
3
3
IES
4 Active
4 1
1 2 3 4
5 2
5 3
6 4
6
7
7
8
8
1 3 2 4
IES-16
AS-1
Isolated Electrical Stim
Auditory Stim
IES-2
Revision 2/18/05 3 - 13
VikingSelect Cabling - Power
LCD Flat Panel Monitor
SIGNAL A/B SELECT ADJUST
Processor
Printer
2
Monitor Power Pack
(May not be needed)
SC-1
Printer Power Pack Stim Controller
(May not be needed) Isolation
Transformer 1394
115
120
1
3
DC Power
Wall Outlet
1 Power Cord (USA) 085-4247xx
2 Power Cord, 1m 085-4081xx
3 Stim DC Power Cable, 6ft. 085-4509xx
3 - 14 Revision 2/18/05
VikingSelect Cabling - Computer Peripherals
LCD Flat Panel Monitor
SIGNAL A/B SELECT ADJUST
Processor
USB
USB
5
USB
Keyboard Printer
Nicolet
Mouse
4 Monitor Interface Cable (Supplied w/ monitor) -
5 Printer Interface Cable, USB 085-4507xx
Revision 2/18/05 3 - 15
VikingSelect Cabling - Amplifiers
SC-1 Stim Controller

1394
Processor
Amplifier (ES-8, EA-4 or EA-2)
Analog Out
A B Amplifier
Second Amplifier
Analog Out
A B Amplifier
Isolation Transformer
115
120
6 8
6 FireWire Cable, 8 ft. 085-4527xx
7 FireWire Cable, 15 ft. 085-4528xx
8, 9 FireWire Cable, 3 ft. 085-4526xx
3 - 16 Revision 2/18/05
VikingSelect Cabling - Stimulators
VikingSelect VikingSelect
with Auditory Option with Auditory & IOM Options
SC-1 SC-1
Stim Controller Stim Controller
1394 1394
Stim Interface Stim Interface
AS-1 AS-1
Auditory Stim Auditory Stim
10 10
Connect to Connect to
IES-2 if no AS-1 IES-2 if no AS-1
Stim Interface
10
IES-16
Stim Interface
1,2 3,4
Connect
to IES-16
IES-2 IES-2 if no IES-2
10
Connector Cap
Isolated Electrical Stim Isolated Electrical Stim (Place on connector
at end of chain when
using greater than
10 foot total Stim
Interface cable length)
To To
2015 Visual Ganzfeld Reflex LED
EMG Speaker Stimulator Stimulator Hammer Goggles
NIC-105A NIC-105A
RIGHT LEFT
1394
SC-1
Stim Controller
Control Panel
Footswitch
10 Stim Interface Cable, 22 in. 085-4515xx

Stim Interface Cable, 3 ft. 085-4512xx
Stim Interface Cable, 8 ft. 085-4511xx
Revision 2/18/05 3 - 17
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3 - 18 Revision 2/18/05
System Carts
Unibody Cart G2 Cart
The Unibody Cart is an option for Endeavor CR and The G2 cart is a heavy-duty cart for VikingSelect
VikingQuest systems. This cart has a small footprint, desktop systems.
and is suitable for sites where space is at a premium.
The G2 cart dimensions are approximately:
The Unibody cart dimensions are: 42in high x 21in wide x 35in deep
33in high x 21in wide x 30 in deep (135cm x 53cm x 94cm).
(84cm x 53cm x 76cm).
A variety of optional shelves, holders and other mount-
ing hardware are associated with these carts. These
accessories are shown in
Chapter 7: Parts List - Cart.
VIASYS Unibody Cart VIASYS G2 Cart
Revision 2/18/05 3 - 19
Cart Grounding • ECR and VQ portable (laptop) systems where the
laptop power supply meets applicable leakage current
The following diagrams show the correct grounding specifications, and where an attached printer is
connections for the G2 and UniBody carts. outside of the patient environment.
UniBody cart
UniBody Cart with 500VA Isolation Power
Supply
Grounding
strap
An isolation power supply must always be used in the
following situations:
• ECR and VQ desktop systems used "within the Power strip
patient environment". Grounding strap

0
|
Rear View
NOTE:
The "patient environment" is defined as a six 0 Power Cable Adapter
foot/183cm sphere around the patient, by all United |

States and International safety standards for medical
equipment.
Cart base
• ECR and VQ portable (laptop) systems where an

attached printer is within the patient environment. Lock nuts Grounding wire
G2 Cart with 800VA Isolation Power Supply

UniBody cart
On VikingSelect systems, the 800VA Isolation Power
Supply is grounded to the G2 cart by a mounting screw.
Grounding strap
G2 cart
Grounding
strap
Grounding
peg Rear View
Isolation Grounding strap Isolation Power

power Supply
supply
Front View
Lock nuts Peg

Side View
|
0
UniBody Cart with Power Strip
In a configuration where an isolation power is not
required, all system components must be plugged into
the medical grade power strip.
The isolation power supply may NOT be required in the
following situations>
• ECR and VQ desktop systems where the base system
is located outside of the patient environment.
3 - 20 Revision 2/18/05
Power Supplies and Power Distribution
The power distribution system for VIASYS Neuro

systems may contain the following components:
• Base Unit power supply
• Isolated power supply, 500VA
• Isolated power supply, 800VA
• Computer power supply
• Medical grade power strip (option)
The Isobox must always be used in the following
situations:
• A cart-mounted system that will be used “within the
patient environment”. (The “patient environment”
is defined as a six foot / 183cm sphere around the Condor GLM65B Power Supply
patient in all United States and International safety
standards for medical equipment). Removal/Replacement
• A desktop system that will be used unattended in a
patient room. Endeavor CR
• A portable system that has an attached printer
For the Endeavor CR, turn the base unit upside-down
within the patient environment.
and remove the six screws fastening the bottom cover to
In a configuration where an Isobox is not required, all the top cover. Remove the bottom cover to access this
system components must be connected to a medical power supply.
grade power outlet.
The Isobox may NOT be required in the following VikingQuest
situations:
For the VikingQuest, Turn the base unit upside-down
• Desktop systems where the base system is located and remove the nine screws holding the upper case to
outside the “patient environment” (1.5m from the lower case.
patient).
Turn the base unit right-side-up and remove the five
• Portable systems, where the laptop power supply
round-head screws on the back side of the base.
meets applicable leakage current specifications.
On the left side of the base unit, remove the two screws
Endeavor CR and VikingQuest Base fastening the On-Off switch to the case.
Unit Power Supply
Note: There are five cable connections between the VQ
The Endeavor CR and VikingQuest base units contain a
base unit and the Control Panel mounted in the top case.
Condor GLM65B 65W medical grade power supply
Use care when lifting the top of the case away from the
with outputs of +5V, +15V and –15V.
base unit.
Field Adjustments/Maintenance Carefully lift the top case and tilt it towards the front of
This power supply has no field adjustable parts. A the base unit as you take it off. Either brace the top case
blown fuse is an indication of catastrophic failure of in an upright position as not to stress the cable
circuit component(s). This is a replacement item only. connections, or detach the five cables and lay the top
cover aside.
Testing/Troubleshooting
Use a digital voltmeter to measure the voltage values at With the top case removed, you can easily check the
the output connectors. Refer to the GLM65B Data voltages present at the output connector of the Condor
Sheet, on the following pages for test points. power supply.
Revision 2/18/05 3 - 21
500VA Isolated Power Supply 800VA Isolated Power Supply
The 500VA Isolated Power Supply (Iso Box), provides VikingSelect systems sold with a G2 cart use the 800VA
isolated AC voltage for Endeavor CR and VikingQuest Iso Box shown below.
desktop systems shipped with the VIASYS Unibody
cart.
VIASYS 800VA Iso Box
This supply also provides DC voltages to power

optional VIASYS components, such as the EP/EMG
amplifier/stimulator modules.
The AC input voltage is selectable between 100, 120,

220 and 240VAC. The voltage selector is on the rear
panel of the Iso Box, built into the main On/Off switch
assembly.
A hidden switch selects the AC output voltage. The

settings are 115 or 230VAC. Normally, there will be no
VIASYS 500VA Iso Box need to change this switch setting, as 120VAC and
220VAC supplies have different part numbers.
There are two versions of this supply:
An internal circuit board provides three FireWire
• 115VAC In / 115VAC Out communication ports.
• 230VAC In / 230VAC Out
The input/output voltages for this supply are fixed; each NOTE: Notice the difference between this power
version contains a different toroid transformer. supply and the older 800VA power supply -
this supply has a round connector at the
Field Adjustments/Maintenance lower right corner of the rear panel to
Remove any dust at the ventilation holes, as needed. supply voltage to the STim-Out-Of the Box
The isolated power supply has no field adjustable parts. (STOOB) modules for the new VikingSelect.
Use a digital voltmeter to measure the voltage values at
the output connectors.
Field Adjustments/Maintenance
Remove any dust at the ventilation holes, as needed.
The isolated power supply has no field adjustable parts.
Use a digital voltmeter to measure voltage values at the
various output connectors. Refer to the 800VA Isolated
Power Supply Data Sheet on the following pages for test
points.
3 - 22 Revision 2/18/05
Non-Isolated Power Strip Testing
For Unibody cart-based systems without an Iso Box, 1. Check for the following voltages at the power
VIASYS provides a medical grade power strip. supply main connector on the CPU motherboard.
Measure Test Point
+3.3V J1 pins 1, 2, 11 Orange
+5V ±0.50V J1 pins 4, 6, 19, 20 Red
-5V ± 0.25V J1 pin 18 White
+12V ± 0.60V J1 pin 10 Yellow
-12V ±0.60V J1 pin 12 Blue
Computer Power Supply GND J1 pins 3, 5, 7, 13, 15-17 Black
The D865GLC Halyron desktop platform uses a 180W 2. Check for the following voltages on the disk drive
ATX power supply with auxiliary power (+5V, +3.3V) connectors.
and ATX+12V connectors.
Measure Test Point
+5V ±0.50V Red
+12V ±0.60V Yellow
GND Black
Removal/Replacement
Removing the power supply from D865LC computer
chassis is a tedious process, due to the tight packing of
components within the computer chassis, and the
location of a reinforcement bar close to the power
supply. Before removing the power supply, it is
necessary to remove virtually all LRUs, including the
computer motherboard and rear panel fan, from the
computer chassis.
ATX Power Supply
Periodically verify the power supply fan is operating
normally. Remove any dust at the ventilation holes, as
needed. The computer power supply has no field
adjustable parts.
Revision 2/18/05 3 - 23
Step Action
1. Disconnect all cables to the rear of the
computer and remove the computer from
the cart. Place the computer on a static mat,
and use a wrist strap when working inside
the computer.
2. Loosen the two rear panel screws that hold
the cover to the chassis. Slide the cover
back about one-half inch and lift it up and
off the chassis.
3. Remove the cards in the motherboard
expansion slots and set them aside on a
static-free surface.
4. Remove the DVD drive and internal
speakers. The mounting cage for these
devices is held to the chassis with two
screws.
5. Remove the hard drive(s) from the chassis.
Each drive is held in place by a single screw.
6. Remove the cooling fan from the rear
chassis. It is held in place with four screws.
7. Carefully note the placement and
orientation of each connector to the
motherboard for easier reinstallation.
Disconnect all remaining cables from the
motherboard.
8. Unscrew the motherboard from the chassis
(eight screws), carefully remove the
motherboard from the chassis, and place it
on a static-free non-conductive surface.
9. Remove the three 6-32 phillips screws that
hold the power supply to the chassis.
10. Rotate the power supply sideways towards
the center of the chassis and remove it from
the chassis.
3 - 24 Revision 2/18/05
Data Sheet: VIASYS 800VA Isolation Power Supply
Functional Description Connector/Switch List

This 800VA isolation power supply provides power to
the VikingSelect computer mounted on the G2 cart. 1. AC Input Voltage Selector & Fuse Holder
2. Output Voltage Selector for IEC 60320 connectors
(Normally covered by a sticker.)
3. Eight IEC 60320 Connectors
4. Microphone Preamp Power (±15VDC)
5. EEG Amp Power (±15VDC, +5VDC)
6. CPU Auxiliary Power for Nic Boards (± 15VDC)
7. Speaker Power (+12VDC)
An input voltage selector provides settings of 110, 120, 8. External Stim Power (±15VDC)
220, or 240 VAC. The voltage selector is located behind 9. 1394 FireWire Port from Computer
the panel directly above the line voltage input connector. 10. FireWire Ports for Amplifiers
A separate selector switch allows you to select isolated
AC output voltages of either 115 or 230 VAC. 11. Ground Lug
12. Photic Stim Power (Non-isolated)
Two internal supplies provide ±15VDC, +12VDC and
+5VDC to power system peripherals.
1 2 3 4 5 6 7
12 11 10 9 8
AC In 600 VA
AC Out Receptacles
Transformer
+15VDC 1394 Port from Computer

Condor FireWire
GLM66-15 Power Board Amplifier 1
Supply RTN
Amplifier 2
Mic Preamp Power

+15VDC
Condor FireWire EEG Amp Power
GLM55C -15VDC Iso-Connector CPU Aux Power
Supply +5VDC Board
External Stim Power
RTN
+12VDC
Speaker Power
Regulator
Isolated Power Supply Connections & Block Diagram
Revision 2/18/05 3 - 25
Connector Pin-Outs Conn. 7: +12VDC Speaker Power
Conn. 4: Microphone Preamp(5-pin DIN) Conn. 8: External Stimulator Power

Pin Signal Pin Signal (Used by EP/EMG Instruments)
1 GND 4 +15VDC Pin Signal Destination
2 -15VDC 5 +15VDC 1 +15V

Electrical Stimulator
3 Not Used 2 +15V
3 GND
Conn. 5: EEG Amplifier Connector
4 -15V
(7-Pin Circular Female)
5 -15VS
Pin 7
Auditory Stimulator
6 GND_S
7 +15VS
Pin 1
8 +5V
Stim Controller
9 GND
Pin Signal Pin Signal
10 +15VSPK
1 Not Used 5 -15V Speaker
11 GND_SPK
2 GND 6 Shield
12 -15VSPK
3 +5V 7 +15V
4 GND
Conn. 6: CPU Auxiliary 9

(15-Pin D-Connector) 8 1
12 10
Pin Signal Pin Signal 7 2
1 Not Used 9 +15VDC
6 3
11
2 +15VDC 10 GND
5 4
3 GND 11 -15VDC
4 -15VDC 12 +15VDC
5 +15VDC 13 GND
6 GND 14 -15VDC
7 -15VDC 15 Not Used
8 Not Used
8 1
15 9
3 - 26 Revision 2/18/05
Data Sheet: Condor GLM65B Medical Switching Power Supply
Functional Description Connector Pinouts

The Condor GLM65B medical grade power supply is
J1: AC In
used in the Endeavor CR and VikingQuest base units to
supply +5V, +15V and -15Vdc to the VIASYS boards Pin Signal Pin Signal
and modules. 1 AC Line 2 AC Neutral
J2: DC Out
Pin Signal Pin Signal
1 +15Vdc 4 Common
2 +5Vdc 5 Common
3 +5Vdc 6 -15Vdc
Pin 1
Condor GLM65B Switching Power Supply J1 Pin 1
Both the Line and Neutral AC input lines are fused for
medical use. A blown fuse is an indication of
J2
catastrophic failure of circuit component(s). This is a
replacement item only.
Specifications Condor GLM65B Power Supply
AC Input Voltage: 85-264Vac, 47-63Hz single phase

Output Power: Total continuous power output is 60W, Additional Information
75W peak for 60s 10% duty cycle. http://www.condorpower.com/index.html
Output Voltages (unrestricted convection cooling)
1. +5Vdc, 7A max
2. +15Vdc, 2.5A max
3. -15Vdc, 2A max
Revision 2/18/05 3 - 27
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3 - 28 Revision 2/18/05
Computer Platforms
Hardware Components
• Computer platform
• DIMM modules
• ATX power supply
• CMOS backup battery
Software Components
D865GLC Computer Front Panel
The BIOS version and the default CMOS settings for
the D865GLC computer are documented in the
VIASYS Neurocare systems have shipped on the computer data sheet at the end of this section.
following platforms:
VIASYS Neurocare systems use the Windows XP
• Omni Tech Halyron desktop computer w/ Intel Professional operating system.
D865GLC motherboard
• Dell Latitude D505 laptop computer Application software includes the appropriate
acquisition/review software and NicVue patient
database administrator (optional).
Minimum Requirements
The recommended minimum requirements for a Review
Station that reads VIASYS Neurocare data:
• Pentium IV 3.2GHz or better (Hyper-threading Routine

technology recommended) Routine maintenance procedures for the computer
• 512MB RAM Memory or greater platform and its internal components include:
• >80+GB Hard Drive
1. Regular archiving of data and deleting of archived
• Multi-Speed CD Recorder, or DVD+RW drive files from the local hard drives.
• 10/100 Ethernet Network Card
2. Regular defragmenting of the hard drives.
• Graphics Card (Capable of 1280 x 1024 Resolution
@ High Color – 16bit) 3. Periodic inspections for dust accumulation around
• Sound Capabilities and speakers the fan and other openings.
• 17” Monitor or better (Capable of 1280 x 1024 Res- 4. Periodic inspections for loose cable connections.
olution)
• Color DeskJet Printer (i.e. HP DeskJet) or other Long Term
Windows XP compatible printer
Long term maintenance may require:
• Microsoft Windows XP Professional
• Roxio Easy CD Creator (Versions 5.1 or higher) - 1. Updating application software.
minimum.
2. Changing CMOS settings to accommodate
NOTE: hardware additions or upgrades.
VIASYS Healthcare software applications have only 3. Replacing the CMOS backup battery.
been tested on VIASYS Healthcare supplied hardware.
Recommended specifications are listed only as a guide. 4. Re-seating loose expansion cards.
Positive results cannot be guaranteed.
5. Cleaning the floppy drive read/write heads.
Revision 2/18/05 3 - 29
Testing Replacing the CMOS Battery
Backup power for the CMOS RAM is provided by an on
1. The POST (Power On Self Test) alerts you to board battery. These batteries typically have a life span
problems with the motherboard using either a beep of 3-6 years. When the battery starts to weaken, it loses
code or displayed error messages. voltage. When the voltage drops below 3 volts, the
2. Check the CMOS settings to verify the factory- system settings stored in CMOS RAM (for example,
default settings have not been modified accidently. time and date) may be wrong. When this happens,
replace the battery. We recommend replacing the battery
Circuit Board Removal/Replacement every two years to prevent problems.
Step Action Step Action

1. Disconnect all cables from the computer 1. Make sure you have a record of the system
then remove it from the cart or console. configuration settings.
Place the computer on a static mat.
2. Turn off all peripheral devices connected to
2. Loosen the two retaining screws that secure the system.
the cover to the rear panel. Pull the cover
3. Turn off power to the system.
back and lift it off. Place it out of your way.
4. Remove the system cover.
3. The expansion cards are held in place by a
plastic retainer. Locate and press in on the 5. The button type battery is typically located
tab that secures the retainer to the chassis, on the front side of the motherboard, just
then remove the retainer. behind the hard drive.
4. Using proper antistatic protection, gently lift 6. Replace the worn battery with a direct
the board from its expansion slot. replacement CR2023 3-volt lithium battery,
P/N 089-400600. The (+) side of the battery
faces up. There is not provision for an
offboard battery.
7. Power up and press F1 during the boot
process to enter the Setup program. Verify
or reenter the correct system settings.
Updating the BIOS

Do not update the computer’s BIOS version. The
OEM version of Windows XP supplied with VIASYS
desktop systems is locked to the computer’s BIOS.
Therefore, updating the BIOS will de-activate the
operating system.
Additional Information
The D865GLC Technical Product Specification is
available from: support.intel.com.
3 - 30 Revision 2/18/05
D865GLC Halyron Computer Data Sheet
Overview BIOS Settings

The D865GLC Halyron platform contains an Intel Following are the default manufacturer BIOS settings
motherboard with three PCI slots, and one AGP slot. used for the D865GLC platform. Press F2 during bootup
The motherboard features on-board sound, a LAN to enter the BIOS Setup utility.
connection, and four USB ports. The motherboard
contains an Intel(R) Pentium(R) 4, 3.2GHz CPU and Main Menu
512MB RAM.
BIOS Version BF86510A.86A.0056.P14
Boards & Placement: D865GLC
Processor Type Intel (R) Pentium (R) 4
4 1
Hyper-Threading Enabled
Technology Disabled (VikingSelect only)
Processor Speed 3.2GHz
System Bus Speed 800MHz
System Memory 400MHz

D865GLC Platform Rear Panel Speed
Endeavor CR Cache RAM 512KB

Slot # Board Total Memory 512KB
1 Open (PCI)
Memory Mode Dual Channel
2 Open (PCI)
Memory Chn A 256MB (DDR400)
3 Speaker Bay Audio Cable (PCI) Slot 0
4 Open (AGP) Memory Chn A Not Installed
Slot 1
VikingSelect
Slot # Board Memory Chn B 256MB (DDR400)
Slot 0
1 Speaker Bay Audio Cable (PCI)
Memory Chn B Not Installed
2 Open (PCI) Slot 1
3 FireWire Board (PCI)
4 Open AGP)
Revision 2/18/05 3 - 31
Additional System Information
System Information: Peripheral Configuration
Manufacturer Omni Tech Corp Serial Port A Enabled
Product Name OEM-H3246D00 Base I/O Address 3F8
Serial Number XXXXXXX* Interrupt IRQ4
Desktop Board Information: Parallel Port Enabled
Manufacturer Intel Corporation Mode EPP
Product D865GLC Base I/O Address 378
Version AAC32156-XXX* Interrupt IRQ7
Serial Number BTLCXXXXXXXX* Audio Enabled
Onboard LAN Enabled

* System Dependent
ASF Support Enabled
Language English*
System Time Current Time
System Date Current Data Drive Configuration
ATA/IDE Config. Enhanced

Advanced Menu
PCI IDE Bus Master Enabled
Hard Disk Pre-Delay Disabled

PCI Configuration
SATA Port-0 ST380013AS*
PCI Slot 1 IRQ Priority Auto
SATA Port-1 ST3160023AS (DigVid) or
PCI Slot 2 IRQ Priority Auto Not Detected*
PCI Slot 3 IRQ Priority Auto PATA Primary Master Not Detected
PATA Primary Slave Not Detected
PATA Sec. Master Plextor DVDR PX-708A*

Boot Configuration PATA Sec. Slave Not Detected
Plug & Play O/S No
* Typical values; denote installed drives
Numlock On
Floppy Configuration
Diskette Controller Enabled
Floppy A 1.44MB, 3-1/2”
Diskette Write Protect Disabled
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CPC Override Auto
Event Log Configuration SDRAM Timing Control Auto
Event Log Space Available SDRAM RAS Act. to Pre. 8
View Event Log SDRAM CAS# Latency 3.0
Clear Event Log SDRAM RAS# to CAS# Delay 4
Event Logging Enabled SDRAM RAS# Precharge 4
Mark Events As Read
Fan Control Configuration
Video Configuration Fan Control Enabled
AGP Aperture Size 64MB Lowest Fan Speed Slow
Primary Video Adapter AGP
Frame Buffer Size 16MB

Hardware Monitoring
Note: These measurements are approximate and
should not be used for validation purposes.
USB Configuration Processor Zone Temperature 55oC/131oF

High-Speed USB Enabled System Zone 1 Temperature 37oC/98oF
Legacy USB Support Enabled System Zone 2 Temperature 38oC/100oF
USB 2.0 Legacy Hi-Speed
Processor Fan Speed 2779 RPM
Support
Rear Fan Speed 0 RPM
Front Fan Speed 2985 RPM
Chipset Configuration +1.5Vin 1.454V

Setup Warning:
Vccp 1.482V
Setting items on this screen to incorrect values
may cause your system to malfunction! +3.3Vin 3.362V
ISA Enable Bit Enabled +5Vin 5.184V
PCI Latency Timer 32 +12Vin 12.000V
Burn-In Mode
Extended Configuration Default
Chipset Memory Timing Control
SDRAM Frequency Auto
Revision 2/18/05 3 - 33
Security
Supervisor Password Not Installed
User Password Not Installed
Set Supervisor Password
Set User Password
Chassis Intrusion Disabled
Power
ACPI
ACPI Suspend State S3 State
Wake on LAN from S5 Power On
After Power Failure Power On
The options below are not related to ACPI and

may be ignored when shutting down using an
ACPI OS.
Wake on PCI PME Power On
Boot
Silent Boot Disabled
Intel (R) Rapid BIOS Boot Enabled
PXE Boot to LAN Disabled
USB Boot Disabled
Boot Device Priority
1st Boot Device 1st Floppy Drive
2nd Boot Device DVDR
3rd Boot Device PM-ST380013AS
Complete technical documentation for the D865GLC
motherboard is available from support.intel.com.
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Dell Latitude D505 Computer Data Sheet
Overview Video Controller Intel 855GM/855GME

The Dell Latitude laptop platform contains an Intel(R)
Celeron (R (VikingQuest) or Pentium M Panel Type 15" XGA
(Endeavor CR) 1.4GHz CPU and 512MB RAM.
Audio Controller Sigmatel 9750
Modem Controller Conexant D480 MDC
Primary Hard 40 GB*

Drive
Modular Bay CD-RW/DVD Combo
* may vary
Page 2 of 7
The order of enabled devices should be as follows, in

order to enable booting from a Windows XP repair CD.
Dell Latitude D505 Laptop Computer
Boot Order
BIOS Settings Diskette Drive Enabled
Following are the default manufacturer BIOS settings
used for the Dell Latitude D505 platform with BIOS CD/DVD/CD-RW Drive Enabled
Version A03. Press F2 during bootup to enter the BIOS
Internal HDD Enabled
Setup utility.
Each page in the Setup screen contains a left-hand panel USB Storage Device Disabled
that shows the current settings, and a right-hand panel Modular Bay HDD Disabled
that shows the instructions/details for the selected menu
item. Cardbus NIC Disabled
The bottom of each screen shows the set of navigation Onboard NIC Disabled
keys used for displaying, selecting and modifying the
settings.
Page 3 of 7
Page 1 of 7
Boot Configuration
BIOS Version A03
Boot POST Minimal
Processor Type Intel (R) Celeron (R) M or
Boot Speed: 1.40 GHz
Intel (R) Pentium (R) M
Config Warnings Enabled
Current CPU 1.4GHz
Speed Internal Modem Enabled
Level 2 Cache 1024KB LAN Controller Enabled
System Memory 512MB @ 333MHz PXE BIS Policy Deny
Revision 2/18/05 3 - 35
Page 5 of 7
Wireless Configuration
This page shows Battery Status information such as
Onboard Bluetooth Not Installed battery installed/not installed, % of charge, and whether
or not an ac adapter is connected.
MiniPCI Device Wireless
MiniPCI Status Enabled Page 6 of 7
Wireless Control <Fn+F2>/Application Power Management

Wireless Off Brightness Battery & AC Settings
Page 4 of 7 Intel SpeedStep(tm) Enabled
Wakeup On LAN Disabled

Basic Device Configuration
Auto On Mode Disabled
Serial Port COM1
Auto On Time 00:00
Infrared Data Port Disabled
Dock Configuration
Parallel Mode ECP
Docking Status Undocked
Num Lock Enabled
Universal Connect Enabled
Enable Keypad Only by <Fn> Key
External Hot Key Scroll Lock Page 7 of 7
USB Emulation Enabled

System Security
Pointing Device Touch Pad-PS/2 Mouse
Primary Password Disabled
Video Expansion Enabled
Admin Password Disabled
Hard-disk drive password(s)
System Primary Disabled
Complete technical documentation for the Dell Latitude
D505 laptop is available from support.dell.com.
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Desktop Peripherals
For desktop systems, the computer peripherals are those Floppy Drive
input/output devices that connect directly to the
motherboard. They are:
• Floppy drive
• Serial ATA hard drives
• CD-writer
• DVD-R/W drive option
• Keyboard
• USB Mouse
Description
• Internal Speakers The floppy drive is a standard 3.5-inch 1.44MB drive. It
• Printers is held to the chassis with two screws, and slides for-
ward, through the computer’s front bezel.
Testing
Step Action
1. Clean the disk drive using a wet-type
cleaning kit.
2. Place a known good floppy disk in the
floppy drive. Verify from the Windows
Explorer, the files on the floppy disk.
3. Check for secure data and power cable
connections.
4. Using a new floppy disk, exercise the
floppy drive by running a diagnostic utility.
Removal/Replacement
Step Action
1. Remove the computer's top cover.
2. Remove the two screws that hold the drive
to the chassis.
3. Pull the drive towards the front of the
computer and detach the power and data
cables. Pull the drive out towards the front
of the computer.
4. Replace the drive and reassemble the
system.
Revision 2/18/05 3 - 37
Serial ATA Hard Drive(s) CD-RW Drive
Serial ATA Hard Drive

Plextor PX-708A DVD Drive
Description
The Endeavor CR/VikingQuest desktop systems and Description
VikingSelect system contain a single hard drive, 80GB The standard desktop systems contain a CD-RW drive.
or larger. Physically, the hard drive mounts into a carrier The Endeavor CR desktop system offers a DVD ±R/RW
that is held in place with a single screw. drive option. The drive connects to the secondary PATA
port as Master. The CD R/W drive currently in use is the
Removal/Replacement.
Sony model 195E. The DVD drive currently in use is
the Plextor PX-708A.
Step Action
1. Remove the computer's top cover. Removal/Replacement
2. Disconnect the power and data/control Step Action

cables from the drive. Note the orientation
of all cables for proper reassembly. 1. Remove the computer's top cover.
3. Remove the screw that fastens the drive 2. Release the computer's front panel by
carrier to the chassis. pressing on the three plastic tabs at the top
of the cover. Remove the cover.
4. Pull up on the plastic tab on the back side of
the carrier to rotate the back of the hard 3. Disconnect the power and data/control cable
drive upwards. from the drive. Note the orientation of all
cables for proper reassembly.
5. Remove the carrier from the computer. The
hard drive is fastened to the carrier with four 4. Remove the carrier tray
screws. 5. Holding screw located at the top left side of
6. Replace the drive and reassemble the the tray. Slide the tray forward to release it
system. from its holding tabs then lift it upward.
6. Remove the drive from the carrier.
7. Verify the jumper setting on the replacement
drive (normally Master).
8. Replace the drive and reassemble the
system.
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Cable Select DC Input

Audio Out Slave
F. GND Reserved R GND L ATAPI 5V GND 12V
Master Interface Connector
CD-RW Drive Rear Panel Settings
DMA
Audio Out CSel DC Input
Digital Analog Slave ATAPI GND +12V
D G R GND L Master Interface Connector 1 +5V
DVD Drive Rear Panel Settings
Revision 2/18/05 3 - 39
Keyboard LCD Display
Desktop systems use a standard 101-key PS/2 or USB

keyboard.
Desktop systems use either a 15” or 18” LCD monitor
The keyboard is a replacement-only item. that connects directly to the computer motherboard.
This monitor provides a resolution of 1280x1024 @ 60
Testing Hz refresh rate.
Installation & Setup

Step Action
A No Touch Adjust feature automatically adjusts the
1. Check the cable connection between the monitor to optimal settings upon initial setup.
keyboard and the computer.
Testing
2. If you have another keyboard on-hand, Visually inspect the LCD display for missing pixels.
power down the system and swap
keyboards. Further Information
Technical information, FAQs and user/service manuals
and a troubleshooting guide are available from the
Mouse Support link at:
http://www.necmitsubishi.com.
Desktop systems use a standard USB optical mouse

with wheel.
The mouse is a replacement-only item.
Testing
Step Action
1. Verify a secure cable connection between
the mouse and the computer.
2. Swap in a different mouse.
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Multimedia Speakers Printers
Desktop systems contain a set of multimedia speakers For Windows XP-based neurodiagnostic products,
that fit into a front panel 5-1/4 inch drive slot. The VIASYS sells and supports selected HP DeskJet and
speakers are powered from the computer power supply Okidata Laser printers that support the USB interface.
and driven from the rear panel Audio Line Out
connector.
HP DeskJet Printer
(Models change often)
Installation & Setup

The speakers mount in the upper 5-1/4” bay, above the
CD or DVD drive.
Testing
Verify that the green indicator on the speaker module is
on, and that the speaker cable is plugged into the Line
Out (green) connector on the computer’s rear panel. OkiData B4200 Laser Printer
Click on Start> Settings> Control Panel>Sounds and

HP DeskJet models change frequently, as do the printer
Audio Devices. From the Sounds tab, highlight a sound
specifications.
from the Program events window, and click on the Play
icon. Verify you can hear a sound. You may have to The OkiData B4200 printer is a sheet-fed black & white
adjust the Volume knob on the speaker module (left = laser printer that is typically faster than the HP DeskJet,
maximum volume). producing up to 19 pages/minute.
VIASYS-Supplied Printer Drivers

Printer drivers are automatically loaded onto the system
with Windows XP, and appear in the My Computer
/Printers folder. For some newer printers, VIASYS-
optimized drivers have been loaded from the Windows
2000/XP Drivers CD, provided by VIASYS Neurocare.
For HP DeskJet printers, the DeskJet Plus driver is set as
the default printer driver for VIASYS applications. This
setting prints in black and white only, which results in
fast, clear printouts. Selecting a different driver for HP
DeskJet printers may slow performance.
You may still need to install printer-specific drivers, but
continue to select the DeskJet Plus driver as the default
printer driver if possible.
Revision 2/18/05 3 - 41
Other Printer Drivers
VIASYS DOES NOT recommend loading the printer
drivers and applications that accompany the printer.
These drivers have not been tested with the system and
may not function correctly with VIASYS applications.
Once loaded, they can be difficult to remove and may
void your warranty.
If you are installing a different model of replacement
printer, Windows XP may "require" loading the printer
drivers supplied with that printer. If possible, VIASYS
recommends that you select a Custom Installation to
avoid installing as many manufacturer-supplied "bonus"
options and applications as possible.
If you experience problems with the printer or loading
printer drivers, please contact your local VIASYS
Healthcare technical support representative.
Replace the ink or toner cartridges as necessary,
replenish the stock of paper.
Testing
Testing and troubleshooting procedures may differ,
depending on the printer model. Consult your printer
user’s guide for specific information.
For HP DeskJet printer information, log onto
www.hp.com and select the Support and Drivers link.
Type in the model number of your printer and follow the
appropriate links for the information you require.
Refer to your Okidata User’s Guide for maintenance and
troubleshooting information.
For OkiData printers, log onto www.okidata.com.
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Network
This section discusses the hardware and software • There is a maximum of 205M between the farthest
components that make up a typical VIASYS network. communicating systems, using a hub.
A VIASYS network consists of two or more systems
connected to a hub or switch via a category 5 UTP Hardware Setup
cable. A network stops being just a VIASYS network
when there is an additional connection to a hospital Step Action
backbone or Information System. 1. Plug one end of the network cable into the
The network “functional unit” consists of hardware and system’s network card and the other end
software components: into a numbered port on the hub. Some
hubs/switches have an Uplink port; systems
• Network Interface (often built onto the should not be plugged into this port.
motherboard)
• Ethernet Category 5 cable (UTP) 2. With the systems and the hub powered on,
verify the Link indicator lights on the hub
• Ethernet 100 Mbit Hub
and network cards are illuminated
• Microsoft Networking Services and Protocols
3. If plugging into a wall jack instead of a hub,
NOTE: make sure the port is active. You may need
Refer to the Appendix for system component part to involve the IS department for this step.
numbers.
Software Components
Hardware Components VIASYS XP-based systems require no additional
software components to communicate over a network.
Network Interface The Windows XP operating system takes care of all
On D865GLC platforms, the network interface is built network communication. Refer to Chapter 5: System
onto the computer motherboard. Procedures for detailed information on setting up a
VIASYS network.
Cables and Hubs
The cabling topology generally used for VIASYS
systems is ethernet UTP. The maximum cable length for
this topology is 100 Meters (300 ft.) The other pertinent
rules are:
• The speed of the network will be determined by the
slowest component.
Revision 2/18/05 3 - 43
TCP/IP Utilities Ping
The TCP/IP protocol provides a set of utilities to help The Ping command sends a small signal to a known
diagnose and isolate network problems. TCP/IP address to test whether a particular TCP/IP host
is available and functional. If the remote computer is
IPconfig available on the network it will send a response back to
This command verifies the local machine's TCP/IP the local computer with the following message repeated
configuration parameters: four times: Reply from IP_address....

1. Click on Start >All Programs 1. Click on Start/Programs/
>Accessories >Command Prompt. Command Prompt.
The Command Prompt window opens. The Command Prompt window opens.
2. Type ipconfig /all and press <Enter>. 2. Type ping IP_address and press <Enter>.
The system reports the local computer’s IP (where IP_address is the address of a
address, subnet mask, default gateway, a remote computer.) A successful reply
description of the network adapter, the indicates that you can talk to the remote
physical (MAC) address, and the status of computer.
network services such as DNS and DHCP, If the ping is not successful, try the
as they pertain to the network adapter. following steps.
3. Type ping 127.0.0.1 (loop back address)
and press <Enter>.
NOTE: To record the IP settings to a text file on A successful reply indicates that TCP/IP is
floppy, use the command: installed and loaded correctly on the local
ipconfig /all >a:\ipinfo.txt computer.
4. Ping the IP address of your computer to
verify it was added correctly and to check
for possible duplicate IP addresses.
5. Ping the IP addresses for the other stations
on your network to verify they are present.
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Stimulus Pulse Generators
Neurodiagnostic systems require a Stimulus Pulse stimulator modules via AES serial (Audio Engineering
Generator block to trigger the auditory, visual and Society standard serial transmission format).
electrical stimulators, and to coordinate stimulus
delivery with data collection and processing. The SC-1 performs the same functions that were
performed by the D-Stim I/O board in the original
In VIASYS systems, the stimulus generator block VikingSelect and Endeavor.
generally shares space on a circuit board with other
VIASYS-unique circuits. These are most often The input/output connections on the SC-1 are:
input/output related circuits that include trigger in/out,
• EMG speaker
the control panel interface, foot switch interface, LED
goggles interface, ganzfeld interface and reflex hammer • Trigger 1 out
interface.
• Trigger 2 out
Endeavor CR and VikingQuest Base • Ganzfeld
Units • Reflex Hammer
The stimulus pulse generator block and I/O interface for
• Trigger in
the Endeavor CR and the Viking Quest are integrated
into the base unit’s main circuit board. • LED Goggles
• Power
Viking Select SC-1 Stimulus Controller
• AES communication
The stimulus generator block and I/O interface circuits
for the VikingSelect reside in the SC-1 Stimulus • FireWire
Controller module. The SC-1 receives instructions from
• Footswitch
the host computer via a FireWire interface and
communicates with the AS-1, IES-2 and IES-16 • Control Panel
Electrical
Stimulator
Pattern Reversal
STIM
Visual Stimulator
Stimulus
Auditory
Pulse
Stimulator
Generator
CAL SIGNAL A/B SELECT ADJUST
Printer
MARK
Signal Analog to Digital
Input Select Switches
Amp Conditioning Converter

LFF, HFF,
NCH, SNS (Digitizer)
Electrodes Signal
Conditioning
to Patient Amp
LFF, HFF,
NCH, SNS
Generic Evoked Potential Instrument
Revision 2/18/05 3 - 45
The circuit boards that contain the stimulus pulse
generator block for the Endeavor CR, VikingQuest and
VikingSelect have no adjustable or replaceable parts.
Testing
Run the USB/FireWire diagnostics as described in
Chapter 5: System Procedures. For customers, the Least
Replaceable Units are:
• Endeavor CR Base Unit
• VikingQuest Base Unit
• VikingSelect SC-1 Stimulus Controller.
3 - 46 Revision 2/18/05
Visual Stimulators
Visual Stimulators for VIASYS neurodiagnostic LED Goggles
systems include:
The LED Goggles provide a red flashing stimulus,
• 2015 Pattern Reversal (most used) which can elicit a visual evoked response through
• LED Goggles closed eyelids. LED goggles are primarily used in the
• Photic Strobe O.R. or ICU with an anesthetized or otherwise
unconscious patien.
2015 Pattern Reversal
The 2015 Pattern Reversal Visual Stimulator provides
pattern reversal or pattern flash stimuli for recording
visual evoked potentials and electroretinograms. This
stimulator is used in clinical environments. The 2015
consists of a base unit and accompanying CRT monitor.
The 2015 base unit is a self-contained unit and is a LRU.
The LED goggles are driven directly from the Endeavor
CR and VikingQuest Base Unit. On the VikingSelect,
the goggles plug into the SC-1 Stimulus Controller
module.
The 2015 Pattern Reversal Visual Stimulator can

operate using external or internal trigger modes, and
connects to the neurodiagnostic system’s Trigger 1 Out
connector.
NOTE:
Refer to the 2015 Service Manual for detailed service
information.
Revision 2/18/05 3 - 47
Blank Page
3 - 48 Revision 2/18/05
Auditory Stimulators
The Auditory Stimulator Least Replaceable Units are: TDH-39 Headphones

• Endeavor CR Base Unit The TDH-39 are aural headphones used to present an
• VikingQuest Base Unit auditory stimulus to the patient.
• VikingSelect SC-1 Stimulus Controller and AU-1
Auditory Stimulator
• Transducers
- Unshielded TDH-39
- Shielded TDH-39
Shielded
" Unshielded
- TIP 300 Tubal Inserts
- Bone Vibrator
TIP 300 Tubal Inserts
Base Units The TIP 300 Tubal Inserts are an alternative to the
headphones. The transducers for the tubal inserts are
For the Endeavor CR and the VikingQuest, an auditory hung from the neck, away from the recording
stimulus board within the Base Unit generates the electrodes. Sound is delivered to each ear through a
clicks, tones, and noise masking levels for the Endeavor plastic tube, to an insert placed in the ear canal. The
CR. The auditory stimulus generator requires no distance between the transducers and recording
adjustment or maintenance. electrodes eliminates the stimulus artifact inherent with
headphone transducers.
The Base Unit is an LRU, and must be replaced if you
determine that a fault lies within this unit.
VikingSelect
On the VikingSelect, the auditory stimulus is generated
by a digital signal processor on the SC-1 Stimulus
Controller. The digital form of the auditory stimulus
signal is routed to the AU-1 Auditory Stimulator
module where it is converted to analog form, attenuated,
and delivered to the transducer.
Bone Vibrator
Auditory Transducers
The Bone Vibrator delivers an auditory stimulus
The auditory transducers convert the electrical signal through the skull, bypassing the eardrum to stimulate
from the auditory stimulator to sound. VIASYS the cochlea.
provides a variety of transducers to meet specific
customer needs.
The transducers are LRUs and have no replaceable

parts. They require no adjustment, but should be kept
clean to extend their useful lifetimes.
Revision 2/18/05 3 - 49
Troubleshooting
Problems with the Auditory Stimulator can be isolated
by running the USB or FireWire diagnostics provided
with the system, or by swapping transducer leads at the
Auditory Output connectors.
The symptoms of a failed auditory stimulator could be:
• no sound output at all
• sound only in one ear
• wrong sound intensity.
If the headphones are known to be good, the problem is
within the Base Unit (Endeavor CR / VikingQuest), or
within the SC-1 or AU-1 modules (VikingSelect).
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Electrical Stimulators
The electrical stimulators for the Endeavor CR, output to 5 milliamps in a constant current mode in the
VikingQuest, and VikingSelect are physically different, user interface.
and will be discussed separately.
Endeavor CR Electrical Stimulator

System
The electrical stimulator functional units are:
• Endeavor CR Base Unit
• Stimulus Pod 1
• Stimulus Pod 2 (option)
• MC-4 Mini Control Panel (option)
• Electrical Stimulator Probe (option)
Stimulus Generator
The circuits responsible for producing the isolated
electrical stimulus pulse reside on the Endeavor CR
base board, within the Base Unit. The electrical stimulus Stimulus Pod 1 Stimulus Pod 2
circuit is capable of delivering a constant voltage level
Stimulus Pod 2 provides six additional standard output
of 1 to 400V, or a constant current level of 0.1 to
pairs.
100mA, up to a maximum pulse duration of 1msec.
MC-4 Mini Control Panel
Stimulus Pods
The MC-4 Control Panel controls the Stimulus Intensity
The electrical stimulator pods distribute the stimulus
for up to four switched stimuli, that are sent to the
pulses from the single electrical stimulus source to a
Stimulus Pods.
selected number of destination locations or output pairs.
In this way, the single source can function as one, two
three or four stimulators.
Stimulus Pod 1 contains six standard output pairs plus a
single “low-level” output pair and a connector for a S-
203 Stimulus Probe. The “low-level” pair on Pod 1 has a
special circuit that limits the output current to a value of
18 milliamps in hardware. Software further limits this
Revision 2/18/05 3 - 51
Stimulus Probe VikingQuest Electrical Stimulator
Stimulus Pod 1 will accept one stimulus probe. Either System
the
S-402 or S-403 Stimulus Probe may be used, however The electrical stimulator functional units are:
the system supports only the Console mode of
• VikingQuest Base Unit/Control Panel
operation. The probe is controlled through the MC-4
Control Panel or slide controls in software. • Electrical Stimulator Probe
• Stimulator 2 Module
Stimulus Generator/Control Panel
The circuits responsible for producing the isolated

SM-402 Stimulus Probe
electrical stimulus pulse reside on the VikingQuest base
board, within the Base Unit. The electrical stimulus
circuit is capable of delivering a constant voltage level
of 1 to 400V, or a constant current level of .1 to 100mA,
up to a maximum pulse duration of 1msec.
The VikingQuest Base Unit provides one channel of

isolated electrical stimulus directly to a stimulus probe,
SM403 Stimulus Probe and provides a connector for an optional second
channel.
Testing
Elec. Stim 2 Connector Elec. Stim 1 Out
The USBDiagnostics for the Endeavor CR are the
primary tool for testing and troubleshooting the VQ Base Rear Panel
electrical stimulator functional units. Refer to Chapter 6:
Troubleshooting for detailed instructions on using the The potentiometer on the left side of the VikingQuest
diagnostics. Control Panel controls the EMG sound level. The right-
hand potentiometer controls the electrical stim level in
Console mode. If a protocol uses two electrical
stimulators, stimulus 1 will be controlled remotely, and
stimulus 2 can be controlled from the base.
EMG Sound Electrical

Level Stim Level
VikingQuest Control Panel
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EStim 2 Option Testing
The USBDiagnostics for the VikingQuest are the
The new VikingQuest features a second electrical
primary tool for testing and troubleshooting the
stimulator option. The EStim 2 connector on the electrical stimulator functional units. Refer to Chapter 6:
VikingQuest rear panel delivers +5V, +/-15V, a Troubleshooting for detailed instructions on using the
stimulus pulse and serial communication lines to the diagnostics.
EStim 2 module. The module contains isolation and
delivery circuits, and is functionally equivalent to the
IES module used for the Viking IV system. The EStim 2
module provides a connector for a stimulus probe and a
bar electrode.
EStim 2 Module
Stimulus Probes
The VikingQuest will accept either the S-402 or S-403

Stimulus Probe. The S-402 functions only in the
Console mode of operation.
SM-402 Stimulus Probe
SM403 Stimulus Probe
Revision 2/18/05 3 - 53
VikingSelect Electrical Stimulator Dual Stimulator Capability
System The VikingSelect allows two electrical stimulators to be
connected to a single system:
The electrical stimulator functional units are: • an IES -2 and IES-16
• SC-1 Stimulus Controller The IES-16 Stimulator has an external address switch
that defines its stimulator channels as E1/E2 or E3/E4.
• VikingSelect Control Panel
For an IES-2 and IES-16 combination, the IES-16 must
• IES-2 Electrical Stimulator Module be set for E3/E4. The IES-2 Stimulator is hard-wired as
E1/E2.
• IES-16 Electrical Stimulator Module
The VikingSelect application automatically selects the
• Electrical Stimulator Probes appropriate amplifier and stimulator for the test being
• Connecting Cables conducted.
Stimulus Probes
SC-1 Stimulus Controller
Either S-402 or S-403 Stimulus Probes may be used
The SC-1 Stimulus Controller receives instructions with the IES-2 Stimulator. The S-402 works only in the
from the host computer via a FireWire interface and Console mode.
communicates with the electrical stimulators over an
AES serial link.
VikingSelect Control Panel
The VikingSelect Control Panel controls the Stimulus SM-402 Stimulus Probe
Intensity in the Console mode of operation.
IES-2 Clinical Electrical Stimulator

channels of isolated electrical stimulation. Each channel
has a seven pin din connector for a S403 stim probe and
a pair of DIN 42 802 electrode outputs.
SM403 Stimulus Probe
The IES-2 Clinical Electrical Stimulators receives
parameter instructions and a stimulus pulse from the
SC-1 Stimulus Controller. This unit produces the high
voltage, isolated electrical stimulus pulses that are Testing
delivered to the patient Each channel is capable of The FireWire Diagnostics for the VikingSelect are the
delivering a constant voltage level of 1 to 400V, or a primary tool for testing and troubleshooting the
constant current level of .1 to 100mA, up to a maximum electrical stimulator functional units. Refer to Chapter 6:
pulse duration of 1msec. Troubleshooting for detailed instructions on using the
diagnostics.

channels of isolated electrical stimulation. Each
independent channel has eight DIN 42 802 electrode
pair outputs. Only one electrode pair, from each
channel, is active at a time. The system's software will
control which output pair is active. There are no
connectors for S403 probe output.
3 - 54 Revision 2/18/05
Patient Signal Path

The Patient Signal Path functional unit is different for The following chart compares the amplifier
each neurodiagnostic system, based on cost and the specifications for each system. Each product is
requirements of each specific application. discussed separately on the following pages.
Revision 2/18/05 3 - 55
Endeavor CR VikingQuest VikingSelect
No. of Channels 16, user selectable differential 2 or 4 8 with electrode switching

and/or referential 2 or 4 without electrode
switching
Sensitivity 10uV to 100mV scale in 13 1uV/division to 10mV/division 1uV/division to 10mV/division

steps in 13 steps, 2V p-p max, full in 13 steps
scale output
Input Impedance >1000 M Ohms >100 M Ohms >1000 M Ohms
Common Mode 110 dB typical at 50 to 60 Hz 110 dB, typical;105 dB at 50 to >110 dB (316,227:1) at 50 to 60

Rejection Ratio 60 Hz, typical Hz
>100dB (100,000:1) at 10kHz
without electrode switching
Low Filter Settings Selectable 6 0r 12 dB/octave 1 or 2 pole type with 12 0.2, 1, 2, 10, 20, 30, 150, 1K,
(-3dB) rolloff; dB/octave roll-off; software 2K, 5K Hz; selectable at 6 or 12
Settings: 0.2, 1, 2, 10, 20, 30, selectable settings of 1, 2, 5, 10, dB/octave slope
150, 500Hz 20, 30, 150, 500 Hz
User selectable any value from
0.2 to 500 Hz
High Filter Second-order analog 2 pole type with 12 dB/octave With electrode switching: 30,
Settings (-3dB) Butterworth low-pass filter roll-off; settings of 15, 30, 100, 100, 250, 500, 1K, 1.5K, 3K,
with 12 dB rolloff 250, 1.5K, 2K, 3K, 10K Hz 5K, 10K Hz; fixed 12 dB/octave
Settings: 100, 250, 500, 1K, slope
1.5K, 3K Hz Without electrode switching:
User selectable: any value from 100, 250, 500, 1K, 1.5K, 3K,
100 to 3K Hz 10K, 20K Hz; fixed 12
dB/octave
Noise 0.7uV RMS from 5 to 3K Hz <1uV RMS from 1Hz - 10KHz <0.7 uVRMS from 2Hz to
with inputs shorted with inputs shorted 10kHz with inputs shorted
without electrode switching
Safety Isolation Fully optically isolated Portable: Fully optically isolated Fully optically isolated
European isolation type BF European isolation type BF European isolation type BF
Notch Filter Digital 50 Hz or 60Hz with 50Hz, 60Hz, On or Off in Selectable by application, 50Hz,
On/Off selected tests 60Hz, On or Off
Analog to Digital Two 16-bit, 8-channel 16-bit, 1 to 4 channels with 100 16-bit, 8-channel ADC
Converter ADCs KHz maximum sample rate
Built-In 20Hz Sine Wave External Calibration Out 2, 20, 200, 2000, 20,000 uV
Calibration connector rectangular pulse
Stimulus Artifact Yes Yes Yes

Suppression
3 - 56 Revision 2/18/05
Patient Signal Path - Endeavor CR
The Patient Signal Path functional unit is a Nicolet- Amplifier Block Diagram
unique part of the Endeavor CR. The Least Replaceable
Units (LRUs) are designed and manufactured by The block diagram shows the functional components
VIASYS Healthcare. contained within the amplifier housing.
Electrodes from the patient plug into one of two

Hardware Components
headboxes, which are in turn connected to the amplifier.
The signal path functional unit consists of the following
Crosspoint switches in the amplifier route the electrode
components:
signals to any of the sixteen amplifier channels where
• 16-Channel AES Amplifier they are amplified by a factor of 100, 1000 or 10000.
The signals also flow through a High-Pass Filter (HPF)
• Headbox HB-1
and a Low-Pass Filter (LPF) where selective frequency
• Headbox HB-2 bands are attenuated.
Isolation
Barrier
I+8V
Ch1 Hybrid I+15V DC-DC +15V
Converter
I-15V
Ch2 Hybrid
Ch7 Hybrid
Ch8 Hybrid
Mux A
ENDEAVOR
ADC1
Ch9 Hybrid USB
Ch10 Hybrid Interface
Crosspoint Switches
Ch11 Hybrid
Opto-Isolators
Control Logic
Ch12 Hybrid DSP and

Control
Logic
Ch3 Hybrid
ENDEAVOR
Ch4 Hybrid
Ch5 Hybrid
Ch6 Hybrid
Mux B
ADC2
Ch13 Hybrid
Ch14 Hybrid
Ch15 Hybrid
Ch16 Hybrid
Ext
Cal
Cal/Z
Source
Control
16-Channel Amplifier Block Diagram
Revision 2/18/05 3 - 57
Two analog to digital converters change the filtered
analog signals to a series of digital samples. These
samples are processed by a digital signal processor
(DSP) and transferred to the host PC via a Universal
Serial Bus (USB) port. Information for synchronizing
the data with stimulus events is placed into the data
stream as well.
The digital patient data samples are also mixed and
presented via a Digital to Analog Converter (DAC) to
an audio amplifier and speaker for listening.
Control and status information from the host PC to the
amplifier are exchanged along with the data on the
single USB interface cable.
Stimulus Artifact Suppression is implemented in the
amplifier and may be used to help counter the effects of
electrical stimulus on the measured patient signals. This
feature may be applied to individual channels or may be
enabled or disabled globally.
Testing
The Endeavor CR USB Diagnostics are the primary tool
for testing the amplifier system. The AutoTest checks
for proper communication between the base unit and
amplifier module, and the Headbox Test uses an
internally generated calibration pulse to check the signal
path integrity from the electrode input connectors on the
headbox to the host computer.
3 - 58 Revision 2/18/05
Patient Signal Path - VikingQuest
The Patient Signal Path functional unit is a Nicolet- Amplifier Block Diagram
unique part of the VikingQuest. The Least Replaceable
The VikingQuest amplifier system is physically divided
Units (LRUs) are designed and manufactured by
between the 2- or 4-channel Preamplifier module and
VIASYS Healthcare.
the VikingQuest base board.
Hardware Components Electrodes from the patient plug into the preamplifier
The signal path functional unit consists of the following module, which provides x10 signal amplification and
components: <100 MOhm common mode rejection.
• 2-Channel Preamplifier (or) The amplified patient signals are routed to the
• 4-Channel Preamplifier VikingQuest base, where they are further amplified,
• VikingQuest Base filtered, isolated, and processed by a 16-bit analog to
digital converter.
The filtered analog patient signals are also mixed and
presented to an audio amplifier and speaker for
listening.
Control
Panel
EMG Speaker
Isolated USB
Conn.
Power Micro USB Peripherals
Amplifier Controller
USB
Conn.
DC/DC USB USB 2.0 USB

Converter Mixer USB To Computer
Peripheral
Hub Conn.
Preamplifier Controller
Module
Hybrid
HPF Opto Electrical

2nd HPF
+
Nicolet
S403
x10 Stimulator
--
Adj Gain Isolator LPF
ES2
ADC Timing & Control
HPF Opto Option

Stim Controller
2nd HPF
Adj Gain Isolator LPF
16-Bit * Auditory
Mux ADC Stimulator
HPF Opto 2nd HPF
Adj Gain Isolator LPF Visual
Stimulator
Trigger Out
HPF Opto 2nd HPF Ext. Trigger In
Adj Gain Isolator LPF ADC Control Reflex Hammer In
Hybrid FPGA
Mux Control
Opto
Registers
Isolators
Registers Control
* Optional Daughterboard
VikingQuest Block Diagram
Revision 2/18/05 3 - 59
The digitized patient signal is transferred to the host PC
via a Universal Serial Bus (USB) port. Information for
synchronizing the data with stimulus events is placed
into the data stream as well.
Control and status information from the host PC to the
amplifier are exchanged along with the data on the
single USB interface cable.
Testing
The VikingQuest USB Diagnostics are the primary tool
for testing the amplifier system. The AutoTest checks
communication with the analog to digital converter on
the VikingQuest’s base board. The Headbox Test uses
the Trigger Out pulse to check the signal path integrity
farm the electrode input connectors on the preamplifier
to the host computer.
3 - 60 Revision 2/18/05
Patient Signal Path - VikingSelect
The Patient Signal Path functional unit is a Nicolet- Input multiplexers, under computer control, select the
unique part of the VikingSelect. The Least Replaceable proper inputs for recording patient data, conducting an
Units (LRUs) are designed and manufactured by impedance test, or running a calibration pulse.
VIASYS Healthcare.
Each Amp/Filter stage contains a differential input
Hardware Components amplifier and selectable gain/filter circuits. In the 2-
The signal path functional unit consists of the following channel amplifier, the Amp/Filter stage is fabricated
components: from discrete components. In the 4-channel amplifier,
• 2- or 4-Channel EP/EMG Amplifier and/or this stage is a hybrid module.
• 8-Channel IOM Amplifier with Two analog to digital converters change the filtered
• Headbox ET16A and analog signals to a series of digital samples. These
• Headbox ET16B samples are processed by a digital signal processor
(DSP) and transferred to the host PC via an IEEE 1394
EA-2 and EA-4 EP/EMG Amplifiers (FireWire) port. Information for synchronizing the data
with stimulus events is placed into the data stream as
The following block diagrams show the similarities and well.
differences between the 2-channel and 4-channel
EP/EMG amplifiers. The digital patient data samples are also mixed and
Each amplifier channel offers a five-pin DIN input presented via a Digital to Analog Converter (DAC) to
connector and individual electrode connectors for an audio amplifier and the EMG speaker for listening.
accepting the patient electrodes. Each channel has an
on/off switch for turning off unused channel inputs. The Control and status information from the host PC to the
2- and 4-channel amplifiers also provide a temperature amplifier are exchanged along with the data on the
probe input connector. single FireWire interface cable.
I+8V
DC-DC
I+15V +15V
I-15V Converter
Ch1 Mux Amp/Filters
IEEE 1394
Mux ADC1 Interface
A
Ch2 Mux Amp/Filters
Opto-Isolators
Control Logic
DSP
2 Channel Ch1 Out

Temp ADC2 Audio DAC Ch2 Out
Cal/Z Isolation
Source Barrier
VikingSelect EA-2 EMG Amplifier Block Diagram
Revision 2/18/05 3 - 61
I+8V
DC-DC
I+15V +15V
I-15V Converter
Ch1 Mux Ch1 Hybrid
IEEE 1394
Mux ADC1 Interface
A
Ch2 Mux Ch2 Hybrid
Opto-Isolators
Control Logic
DSP
Ch3 Mux Ch3 Hybrid
2 Channel Ch1 Out

Ch4 Mux
Mux Ch4 Hybrid ADC2 Audio DAC Ch2 Out
B
Temp
Cal/Z Isolation
Source Barrier
VikingSelect EA-4 EMG Amplifier Block Diagram
Testing
ES-8 IOM Amplifier Block Diagram The VikingSelect FireWire Diagnostics are the primary
tool for testing the amplifier system. The AutoTest
The block diagram on the next page shows the
checks for proper communication between the base unit
functional components for the VikingSelect 8-channel
and amplifier module, and the Headbox Test uses an
IOM amplifier.
internally generated calibration pulse to check the signal
Electrodes from the patient plug into one of two path integrity farm the electrode input connectors on the
headboxes, which are in turn connected to the amplifier. headbox to the host computer.
Crosspoint switches in the amplifier route the electrode
signals to any of the eight amplifier channels where they
are amplified by a factor of 100, 1000 or 10000. The
signals also flow through a High-Pass Filter (HPF) and a
Low-Pass Filter (LPF) where selective frequency bands
are attenuated.
The remaining stages are identical to those found in the
EA-2 and EA-4 amplifiers described earlier.
Stimulus Artifact Suppression is implemented in the
amplifier and may be used to help counter the effects of
electrical stimulus on the measured patient signals. This
feature may be applied to individual channels or may be
enabled or disabled globally.
3 - 62 Revision 2/18/05
Isolation
Barrier
I+8V
I+15V DC-DC +15V
Converter
I-15V
Ch1 Hybrid
Ch2 Hybrid
Mux A IEEE 1394
ADC1 Interface
Ch7 Hybrid
Crosspoint Switches
Control Logic
Opto-Isolators
Ch8 Hybrid DSP and
Control
Logic
Ch3 Hybrid
Ch4 Hybrid 2 Channel Ch1 Out

Mux B
ADC2 Audio DAC Ch 2 Out

Ch5 Hybrid
Ch6 Hybrid
Ext
Cal
Cal/Z
Source
Control
VikingSelect ES-8 IOM Amplifier Block Diagram
Revision 2/18/05 3 - 63
Blank Page
3 - 64 Revision 2/18/05
Chapter 4
Software Description
Introduction
This chapter provides an overview of the software • Program Compatibility Wizard
packages installed on VIASYS Neurocare systems, and • Registry Editor
contains the reference information required to load and • Runas
configure system software while preserving the • Services Snap-in
customer’s data files. • Shared Folders
VIASYS systems use the Windows XP Professional • Shutdown Event Tracker
operating system and manage patient files with the • System Configuration Utility
NicVue patient administrator. The primary applications • System Information
for the system are collecting Evoked Potentials, • Task Manager
Electroencephalography, Nerve Conduction Studies and Remote Management Tools
Electromyography. • Computer Management
In addition to the applications listed above, system • Remote Assistance
software also include diagnostics packages, which can • Remote Desktop
be used to troubleshoot VIASYS-unique hardware Disk & Maintenance Tools
modules. • Disk Cleanup
Microsoft Office 2003 may also be loaded onto the • Disk Defragmenter
system. Report generation in Word (Viking family) and • Disk Management
html (Endeavor) is available. Excel and Internet • My Computer Information
Explorer are also loaded. • Windows Update
System software is preloaded and the system tested at System File Tools
the factory before delivery. System problems, however, • Driver Signing and Digital Signatures
may require that some or all software be reloaded. As • Windows File Protection
improvements are made, it may be necessary to install
software patches and upgrades. Networking Tools
• IP Security Monitor
Windows XP Professional Diagnostic • Network Diagnostics
Tools VIASYS Applications
Windows XP Professional provides a range of built-in
This section introduces the range of VIASYS
administrative/diagnostic tools used to maintain and
application software and describes how the directories
troubleshoot systems. As an example, we have listed
and files are organized within the Windows XP
below the diagnostic tools that are built into the
environment.
Windows XP graphic user interface. The utilities listed
in bold text are described in this manual. Information on
the remaining (and other) tools is available from the
Microsoft Windows XP Support website.
Application and Service Tools

• Bootcfg
• Boot logging
• Device Manager
• DirectX Diagnostic Tool
• Dr. Watson
• Error Reporting
• Event Viewer
• Group Policy Snap-in
• Online Crash Analysis
• Performance Monitor

Blank Page

Windows XP Overview
All VIASYS Neurocare systems manufactured after accompanies each desktop system. This CD is not an
July 2004 use the Microsoft Window XP Professional Image CD - it contains no device drivers. Device drivers
operating system. must be loaded separately. If the Windows XP CD is lost
and the hard drive fails, there is no automatic
Laptop computers shipped with VIASYS instruments replacement. The user must purchase a new copy of
are pre-loaded with Windows XP, and accompanied by Windows XP.
their own Windows XP Reinstallation CDs, Driver CDs
and application CDs
Windows XP Help and Support Center
Desktop computers provided by VIASYS use a special
BIOS-locked version of Windows XP. This version of Windows XP Professional features an extensive set of
XP is pre-activated, and allows the adding and swapping diagnostic and troubleshooting tools. There are several
of expansion cards. However, if the hard drive is moved ways to access these tools, however, the easiest way is
to a different motherboard, XP is de-activated, and to click on Start> Help and Support. From the Pick a
expires in 90days. Task header, select Use Tools.... From the Tools list,
select an item from the menu. Clicking on a menu item
A Windows XP Professional OEM CD, which matches either opens a sub-menu, opens a utility, or provides a
the Windows XP serial number loaded on the system, deeper level of information for the selected item.
Help and Support Center/ Tools Window

Remote Assistance System Restore
Remote Assistance allows you to invite a trusted person The System Restore utility allows you to roll back the
to remotely and interactively assist you with a problem. system files to a point before a problem occurred.
Restore points are created every time you load an
Offer Remote Assistance application in Windows XP. You can manually create
restore points as well. The procedure for doing a system
This administrative tool allows an expert with Adminis- restore is provided in Chapter 5 of this manual.
trative rights to open a remote session without first
receiving an invitation. Offer Remote Assistance is dis-
abled by default, and is not used by VIASYS.
Advanced System Information
This tool provides five links to detailed system
information, including hardware/software status and
error reports.
Windows Support Tools

This link provides instructions for loading advanced
support tools form the Windows XP Professional CD.
Resource Kit Tools

This web link provides access to the Windows XP System Restore Screen
Professional Resource Kit Documentation.
Network Diagnostics
My Computer Information The Network Diagnostics allow you to view software
This menu item under Help and Support Center /Tools and hardware network component information from a
allows you to view your computer’s hardware and central location. Depending on the scanning options you
software status, and provides diagnostic information select, Network Diagnostics scans your system to see
about the health of the computer system. The difference whether you have network connectivity, and whether
between this tool and the Device Manager (described your network-related programs and services are
later in this chapter), is that this is a view-only tool. running. To run Network Diagnostics:
Step Action
1. Click on Start> Help and Support. The
Help and Support Center window opens.
2. Under Pick a Task, click on Tools.
3. Under Tools, click Network Diagnostics.
4. Under Network Diagnostics, click on Scan
your system.
My Computer Information Screen

Refer to Chapter 5 for instructions on using the Disk
Defragmenter.
Network Diagnostic Results Screen
Disk Cleanup (cleanmgr.exe) Disk Defragmenter Window

Disk Cleanup allows you to delete unneeded files and
periodically compress infrequently accessed files.
Backup
VIASYS does not routinely use the backup tool. For
Refer to Chapter 5 for instructions on using Disk more information on this topic, consult the Windows XP
Cleanup. Professional Resource Kit documentation.
System Configuration Utility

The System Configuration Utility allows you to start
Windows XP Professional in Normal, Diagnostic, or
Selective Startup mode. For advanced users. Consult the
Windows XP Professional Resource Kit documentation
for detailed information regarding this tool.
Command-Line Reference A-Z

This glossary provides an alphabetized list of
commands that can be run from the Windows XP
command line.
Click on Start>Run and type cmd to open the DOS

Command window. Type help to see the list of
commands, then type help command to view detailed
help regarding the selected command.
Disk Cleanup Window
New Command-Line Tools
This table lists and defines the new Windows XP
Disk Defragmenter (dfrg.msc) Professional command-line tools.
Disk Defragmenter rearranges files, folders, and
programs so that they occupy contiguous space on the Command Shell Overview
hard disk. This tool also reorders free space, moving it This link to on-line help provides instructions for using
into a contiguous block at the end of each volume. the command shell.

Additional Windows XP Tools Computer Management (compmgmt.msc)
The following section highlights additional XP support The Computer Management tool provides the following
tools for advanced users and that may be appropriate for set of utilities, which are useful for performing common
field use. These are presented in alphabetical order for computer management tasks, or for gathering
easy reference. information about local and remote computers for
troubleshooting.
Boot Logging
If your computer stops responding during startup, boot • Event Viewer (eventvwr)
logging allows you to identify initialized drivers. This
information is useful if your computer cannot complete • Shared Folders
the startup process. By examining the boot log, you can
identify the filename of the last file processed, which • Local Users & Groups
might be causing the problem. You can then focus your
troubleshooting efforts on the suspect file and replace • Performance Logs
the file or search for an update.
• Device Manager
To enable boot logging: • Disk Defragmenter
Step Action • Disk Manager

1. Restart the computer. To access the Computer Management window, right-
2. Toward the beginning of the boot process, click on My Computer, then click on Manage from the
the system displays briefly a black and drop-down menu.
white text screen, and prompts you to press
F8 for troubleshooting and advanced startup
options. Press F8 in response to the prompt.
3. Select Enable Boot Logging on the
Windows Advanced Options Menu, and
press Enter.
4. Press Enter to resume the boot process.
5. Search for and examine the contents of the
file ntbtlog.txt.
Computer Management Window
NOTE:
Windows XP’s on-line help system provides detailed

information about the Computer Management tools. To
access information that is beyond the scope of this
manual, right-click on an icon in the Computer
Management window, then select Help to view context-
sensitive topics.

Device Manager Disk Management (diskmgmt.msc)
The Device Manager displays all devices installed on The Disk Management window provides a view of the
the system, which represents the computer’s hardware status of disks and volumes. Click on Start>Run, then
configuration information. The Device Manager display type diskmgmt.msc in the Run dialog box.
is recreated every time the computer is started, or
whenever a dynamic change to the computer
information occurs, such as the addition of a new device
while the system is running. You can use the Device
Manager to enable or disable devices, troubleshoot
devices, update drivers, use driver rollback, and change
resources such as interrupt requests (IRQs).
Disk Management Window
Disk Properties/Error Checking

The Disk Management window provides access to the
Disk Properties/Error Checking function.
Device Manager Window
To open the Device Manager:
Step Action
1. Right click on My Computer, and select
Manage from the drop-down menu. The
Computer Management window opens.
2. Under System Tools, click on Device
Manager. The device list appears in the
right-side panel.
3. Click on the View menu item to select one
of four available views of the device list.
Disk Properties Window

In the Disk Management window, highlight a disk, then
select Action> All Tasks> Properties. Click on the
Tools tab to access the Error Checking utility. Click on
Check Now to display the Check Disk options window.
Check Disk Options Window
If both check boxes are blank, or if “Scan for and

attempt recovery of bad sectors” only is checked, the
test starts immediately when you click on Start. Dr. Watson Window
The “Scan for... bad sectors” test may require a half hour To view the Dr. Watson log:
or longer to complete. For a quick disk check, leave
both option boxes unchecked.
Step Action
1. Click on Start> Run.
If “Automatically fix file system errors” is checked, the
system requests permission to reboot, and conducts the 2. In the Run dialog box, type: drwtsn32 and
disk check during the boot process. click on OK. The Dr. Watson window pops
up. Problem descriptions appear in the
Application Errors panel.
Dr. Watson (drwtsn32.exe)
3. Select an entry, then click on View to
In the event of an application error. the Dr. Watson tool
display more information about the error.
writes information to a text-based log file named
DrWtsn32.log. This log contains the following
information:
• The file name of the program that caused the error.
• Information about the computer and user under which

the error occurred.
• A list of programs and services active when the error

occurred.
• A list of modules, such as DLLs, that were in memory

when the error occurred.
• Additional information that might be needed for

technical support.

Error Reporting program might record a file error in the application log.
When Windows XP detects an operating system or Program developers decide which events to monitor.
application error, you can send an anonymous report to
Microsoft. An automated process searches the error-
The Security Log records events such as valid and
reporting database for matching conditions and
invalid logon attempts, as well as events related to
responds with any troubleshooting information found.
resource use such as creating, opening, or deleting files
or other objects. There is no practical reason for
To enable the Error Reporting feature, enabling security logging for VIASYS-only networks,
therefore this log is not utilized by default.
Step Action
1. Click on Start> Settings> Control Panel>
System> Advanced> Error Reporting.
The System Log contains events logged by Windows
2. In the Error Reporting dialog box, select XP system components. For example, the failure of a
Enable error reporting and checkmark the driver or other system component to load during startup
boxes for Windows operating system and is recorded in the system log. The event types logged by
Programs. system components are predetermined by Windows XP.
3. Click on OK to close the Error Reporting
window. To open the Event Viewer,:
4. Click on OK to close the System Properties
window. Step Action
5. Close the Control Panel window. 1. Click on Start> Run.

2. In the Run dialog box, type: eventvwr.msc
and click on OK. The Event Viewer window
Event Viewer (eventvwr.msc) pops up.
The Event Viewer maintains application, security, and
system logs for your computer. Examining the logs can 3. Double click on a log icon to view the list of
provide detailed information about hardware, software errors recorded in that log.
and system problems. 4. Double click on a list item to view details
about the selected error.
Event Viewer/Application Log
The Application Log contains events logged by

applications or programs. For example, a database Event Viewer Application Log Screen

Online Crash Analysis System Information is a viewing window only; items
Sends kernel memory dump files to a web site hosted by can not be changed in this utility. You have the option to
Microsoft for evaluation. An automated process print this information to a printer or text file.
searches a database of known issues for matching
conditions. You can optionally receive email updates Task Manager
about your problem. The Task Manager allows you to view or end a process
or an unresponsive application. To access the Task
Performance Monitor (perfmon.msc) Manager, press Ctrl+Alt+Del. In the Windows
The Performance Monitor obtains and displays data that Securities pop up window, click on Task Manager.
is useful for detecting and diagnosing bottlenecks and
changes in overall system performance.
Shared Folders Additional Information

You can use Shared Folders to view a summary of
An electronic version of the Microsoft XP Professional
connections and resource use for local and remote
Resource Kit Documentation is available over the
computers. With Shared Folders, you can:
Internet. Click on Start> Help and Support> Tools
>Resource Kit tools> Windows Resource Kit tools
• Create, view, and set permissions for shared Help. In the right-hand panel, click on the link to
resources. Windows Resource Kits to access the Windows XP
• View a list of all users who are connected over a website, and follow the links to Windows XP
network to the computer, and disconnect one or all of Professional Resource Kit Documentation on TechNet
them.
• View a list of files that have been opened by remote The Windows XP Professional Resource Kit
users, and close one or all of the open files. Documentation is available in book form from
Microsoft Press.
Shared Folders is available from the Computer
Management screen.
System Information (msinfo32.exe)

The System Information window displays hardware and
software configuration information in an organized
graphical manner. This includes all of the system
resources, hard disk utilization, memory allocation,
page file sizes, graphics card specifications and other
configuration information.
System Information Screen
4 - 10 Revision 2/18/05
VIASYS Applications
The VIASYS neurodiagnostic systems use six
VIASYS-specific applications:
(C:)
• Endeavor CR acquisition/review program
• VikingQuest program suite
• VikingSelect program suite Nicolet
• USB/FireWire Diagnostics
Endeavor.exe
• USB Host/FireWire Host Endeavor
• NicVue patient database administrator (optional)

Data
User Accounts
VIASYS Neurocare systems ship with the following
standard accounts: Export 040914_161345
Standard VIASYS Accounts Images
Account User Password Group

Name Plugins
Nicolet None Administrator

RepGen
Administrator nicolet Administrator
Report
Starting April 2003, hospitals in the United States are
required to comply with HIPAA standards (Health
Script
Insurance Portability & Accountability Act of 1966). In
many instances, the standard VIASYS accounts may be
replaced with individual accounts unique to each Sound
institution for reasons of security.

Template
Directory/File Structure
Npa.exe
The file/directory structure for Windows XP-based Dcm.exe
NicArchCtrl.exe
systems is different from VIASYS’ Windows NT-based Npa npa.mdb (main database) OR
instruments. VIASYS Neurocare no longer partitions (NicVue)
npalocal.mdb (local database)
physical hard drives or uses volume sets.

ReVue Same directory structure as Endeavor
Standard VIASYS XP-based desktop systems contain a

single 80GB (or larger) hard drive designated the C: Endeavor.AppInfo
General.Info
drive. (Some systems offer the option of an additional System NicVue.AppInfo
NicUSBDiagnostics.exe
hard drive.)
The acquisition application and the NicVue application Endeavor CR Directory/File Structure
reside in C:\Nicolet to maintain compatibility with
VIASYS Neurocare’s earlier Windows NT-based
systems.
The chart in the right column summarizes the Endeavor

CR directory/file structure.
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Endeavor CR, VikingQuest and
VikingSelect Applications
Refer to the System User Guide(s) and On-line Help for
details regarding the options/use of these software
packages.
NicVue 2.6
The NicVue patient database administrator is an
optional package for the Endeavor CR, VikingQuest and
VikingSelect. NicVue version 2.6 is licensed software
that must be activated prior to its first use. Activation
may be done automatically over the internet or by
telephone.
The features of NicVue 2.6 with respect to prior

versions are:
• Enhanced reliability
• DVD+R support for archiving
• VIA Link bi-directional interface to the Hospital
Information System (HIS) or local patient database
(option).
NicVue 2.6 supports the following VIASYS products:
• AllianceWorks
• Bravo
• BMSI
• TCD
• UltraSom
• Viking
• Endeavor
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NicVue Database Utilities
NicVue V2.6 provides a set of database utilities that can To access these utilities, open NicVue and click on
be run as part of routine maintenance, or when problems Tools>Database>Utilities password: nicolet.
are suspected.
The following chart defines each utility and
recommends when it should be used.
Operation What When & Why
Backup Makes a backup copy of the existing Run weekly as part of a scheduled maintenance
database. Can optionally compact the routine.
database before backing it up.
Compact Optimizes the size of the database. Run weekly as part of a scheduled maintenance
Database routine.
Check Database Compares the list of patient names in the Run monthly as part of a scheduled maintenance
database to the actual patient folders. routine. Duplicate patient names my result from
Displays a list of duplicate patient names merging databases, or from the customer
or patient names with no linked exams. making changes to the database outside of
NicVue provides the option of NicVue.
automatically fixing errors.
Check Data Links Compares each patient’s exam record in Use when you suspect “lost” exams. The Data
the database to the patient exam folders. Links report shows the exams supposedly on a
Displays exams that it cannot find. local or network hard drive that NicVue cannot
find.
Remove Inactive NicVue V2.25 (by default) maintained a Use once when updating from NicVue V2.51 to
Records history of all changes made to patient NicVue V2.6 to reduce the size of the database.
records (for example, changing the name In NicVue V2.25, the link to this utility is
Bill Abbott to Wilson Abbott). This located on the hidden service screen.
utility removes the older, inactive
information.
Note: History was originally included for
troubleshooting purposes, and is
analogous to the “history” maintained by
a web browser.
Remove Deleted Removes any history record of exams Use as necessary to reduce the size of the
Exams marked as “deleted “(marked with a red database (symptom: slow operation).
“x”).
Other NicVue Utilities NicArchCtrl.Exe

This utility selects the archive server (archiving
Two NicVue utilities are available from Windows program) for use with NicVue V2.6. The selectable
Explorer by browsing to C:\Nicolet\Npa. options are:
DCM.Exe • NicVue Archiving Server

This utility opens the DCM Setup window from outside • Adaptec Easy CD Creator V4.05
the NicVue application. • Roxio 5.3
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4 - 14 Revision 2/18/05
Chapter 5
System Procedures
Introduction
This chapter contains detailed procedures required for NicVue (option)

the installation, verification, maintenance and repair of
This section covers the steps required to install and
the Endeavor CR, VikingQuest, and VikingSelect
license the NicVue Patient Database Administrator
instruments. The procedures are ordered from the most
(optional).
commonly performed to the least commonly used.
Endeavor CR Application
System Verification Checklist &
Procedures This section covers the steps required to install the
Endeavor CR application package.
Use this checklist and the associated functional
procedures to verify the system is working properly. VikingQuest Application
Routine Backup and Maintenance This section covers the steps required to install the
VikingQuest and VikingSelect application package.
Procedures
These procedures are routinely performed by instrument VikingSelect Application
operators and hospital service personnel.
This section covers the steps required to install the
VikingSelect application package.
VIASYS Software Loading Procedures
Set up Windows XP Display and Desktop Setup NicVue
Properties This section describes the steps required to set up a new
This section describes the steps necessary to optimize Nicolet-only network and configure it to run NicVue.
Windows XP for use with the VIASYS applications.
Windows XP Repair Procedures
System Drivers
This section describes how to restore a previous set
This section covers the loading and configuration of point in Windows XP and how to perform a repair of the
network and printer drivers. Windows XP operating system.
MS Office (option) Windows XP Load

This section covers the steps required to install This section describes how to perform a complete load
Microsoft Office (optional) for report generation on the of Windows XP using the computer vendor’s Windows
VikingQuest and VikingSelect. XP CD.

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System Procedures
System Verification Checklist
System Owner:
System Serial Number:
Software Version:
Use this checklist and the following functional procedure to verify the system is working properly. Most steps require
no access to the interior of the instrument, and may be performed by the system operator. Internal desktop computer
checks must be performed by a qualified and trained Biomedical Engineer.
System Inspection & Cleaning Miscellaneous Functions
Check board seating & internal cables LED goggles

(desktop systems only) Foot switch
Clean/vacuum dust from ventilation slots Reflex hammer
Check external cables Trigger In

Trigger Out
Clean instrument exterior/accessories
EMG speaker
Check fans
Temperature read
Computer Impedance Limited reading (VS only)
System boots properly Application Verification Tests
Check Device Manager (Perform one or more of the following)
Check event logs VikingQuest and VikingSelect

Auditory Evoked Potential
Run Check Disk
Visual Evoked Potential
Run Defrag
Somatosensory Evoked Potential
USB/FireWire Diagnostics Motor Nerve Conduction
AutoTest Sensory Nerve Conduction

SPA EMG (surface electrode only)
Board Report
Report Generation (HTML or MS Word)
Amplifier/headbox test
Report printing
Auditory stimulator test
Endeavor CR
Electrical stimulator test Endeavor Application Checks
Control panel test

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System Procedures
System Verification Tests
Use this procedure to verify your instrument is Check the Device Manager
functioning properly.
Step Action
System Inspection & Cleaning
Step Action
Computer Management window opens.
1. If your desktop system is being newly
2. Under System Tools, click on Device
installed, or has been moved frequently,
Manager. The device list appears in the
remove the computer cover, reseat any
right-side panel.
boards in the expansion slots, and verify the
internal cables are securely connected. 3. If necessary, click on the View menu item to
select the Devices by type view.
2. Visually inspect all external system wiring
for any damaged or unseated cables. 4. Verify all devices in the list are working
Replace any damaged cables as needed. properly (no yellow question mark or
exclamation point shown on a device icon).
3. Check for excessive dust accumulation at
If a question mark or exclamation point is
the power supply and computer vents. If
present, right click on the affected icon and
necessary, vacuum away the accumulated
select Properties from the drop-down menu
dust outside of the isolated power supply
to explore the cause of the device failure.
and computer.
You may need to contact a biomedical
4. Clean the exterior of the instrument and the engineer or VIASYS Customer Support for
system accessories as described in assistance in resolving device issues.
Chapter 1 of this manual, under Cleaning
the System.
Check the event logs
5. Turn on power to the system and verify that
the ventilation fans are turning on the base
Step Action
units and the computer.
Computer Computer Management window opens.
System boots properly 2. Under System Tools, click on Event Viewer.

The Application, Security and System Log
icons appear in the right-side panel.
Step Action
1. Press Ctrl-Alt-Del to get to the logon
screen.
2. Log on to the system using your normal
username and password.
3. Verify the system boots to the Windows XP
desktop.

Step Action Defragment the Hard Drive
3. Double click on the System Log icon to Step Action

expand the list. Review the list to see if
there is a pattern of warnings or errors 1. If necessary, re-open the Local Disk (C:)
present. /Properties window.
4. Double click on each warning and error to 2. Click on the Tools tab to bring it to the
view detailed information about the log forefront. In the Defragmentation panel,
entry and to access links to troubleshooting click on Defragment Now. The Disk
information. You can also scroll between Defragmenter window opens. Click on
log entries to review them. Analyze to determine if defragmentation is
necessary. If recommended, click on
5. Repeat steps 3 and 4 for the Application log. Defragment.
6. Review and investigate the causes for any
Warning or Error entries, or patterns of NOTE:
entries, and try to resolve them. Due to the large capacity of the hard drive, the
You may wish to contact VIASYS defragmentation process may take a significant
Customer Care for help. amount of time to finish, typically 20 minutes to an
hour. A completion window appears when the
process finishes.
Run Check Disk
3. Click on OK to close the completion
Step Action window. Click on OK to close the Local
1. From the XP desktop, double click on My Disk (C:) Properties window.
Computer. Right click on Local Disk (C:)
and select Properties from the drop-down
menu. USB/FireWire Diagnostics
2. In the Local Disk (C:) Properties window, The Endeavor CR, VikingQuest and VikingSelect
General tab, verify that the Free Space is systems contain built-in diagnostic programs that allow
greater than 25%. If the Free Space is less comprehensive testing of the system’s amplifier and
than 25%, archive and delete the patient stimulator modules
exam files on the hard drive before
proceeding further. Step Action
3. Click on the Tools tab to bring it to the 1. From the desktop, double-click on the USB
forefront. In the Error checking panel, click or FireWire Diagnostics icon.
on Check Now. The Check Disk (C:)
2. Refer to Chapter 6:Troubleshooting for
window opens. Leave both check boxes
instructions on running and interpreting the
empty and click on Start. When the process
USB or FireWire diagnostics for your
finishes without errors, the system displays
system. Verify that all tests passed.
a Disk Check Complete window.
4. Click on OK to close the completion
window.
5. If you encountered errors, run the check
disk utility again, this time with both Check
disk option boxes check marked. This will
require you to reboot the system.

System Procedures
Miscellaneous Functions Reflex hammer
The Endeavor CR, VikingQuest and VikingSelect
Step Action
systems contain other VIASYS-unique I/O connectors
and functions required by the applications. 1. Connect a reflex hammer to the system.
For Endeavor CR, go directly to page 5-9: Endeavor 2. Enter the NCS/MNC test.
CR Application Checks to test the miscellaneous
functions. 3. From the Settings screen, set the stimulator
type to Reflex Hammer.
For VikingQuest and VikingSelect, continue here.
4. In the waveform screen, tap the reflex
Since the VikingQuest and VikingSelect have different
hammer against your hand. Each tap should
control panels and somewhat different user interfaces,
trigger a data sweep.
the following steps are general in nature. If necessary,
consult your system operator or the system user guides
for assistance in moving through the menus and
Trigger In
changing settings.
LED Goggles Step Action

1. Connect a BNC cable to the Trigger In
Step Action connector.
1. Connect the LED Goggles to the system. 2. Enter the NCS/MNC test.
2. Enter the EP/VEP test. 3. From the Settings screen, set the stimulator
type to External Device. The Trigger
3. From the Settings screen, set up the option
Polarity setting is not important for this test.
for testing Both Eyes.
4. Display the waveform screen. At the free
4. In the waveform screen, switch on the
end of the BNC cable, briefly touch the
stimulator. Verify that the Left and Right
ground and active leads together with a
LED arrays flash and that all LEDs in each
paper clip or another metal object. Each
array light up.
time you touch the leads together, you
should trigger a data sweep.
Foot switch
Trigger Out
Step Action
The VikingQuest provides a single Trigger Out
1. Connect the foot switch to the system. connector; the VikingSelect has two Trigger Out
2. Enter the NCS/MNC test waveform screen. connectors. The Trigger Out signal is a standard TTL
logic level pulse (0V to +3.5V) with a duration of 100
3. From the Settings screen, select Recurrent us.
stimulation.
If your Trigger Out signal is being used to trigger an
4. Press the foot switch a few times and verify external stimulator, such as the Nicolet 2015, the easiest
that the screen message displayed at the top- way to test the signal is to perform a functional test
left of the waveform screen, switches using the stimulator. You can also measure the Trigger
between RUN and STOP. Assure that no Out pulse using an oscilloscope.
contact bounce occurs.

EMG speaker Impedance Limited reading (VikingSelect only)
The VikingQuest does not have an impedance limited
Step Action detection circuit.
1. Set the Audio volume control knob to 0
(fully counterclockwise). Step Action
2. Enter the EMG/SPA test and display the 1. Enter the EP/SEP test and display the
waveform screen. waveform screen.
3. Set the SNS level to 100uV, to provide an 2. Set the following parameters:
appropriate level of background noise. Mode = Remote
Type = Current
4. On the Control Panel, turn the Audio
Range = 10mA
volume control knob clockwise slowly to
verify a linear increase in sound from the 3. Starting from 0%, turn the Stimulus
EMG speaker. Intensity knob to increase the stimulus
intensity reading. With the probe tips open,
the system should display an IMEDANCE
Temperature read LIMITED message at the upper left of the
waveform screen when the stimulus
Step Action intensity exceeds 1mA. The message should
disappear when you turn the intensity back
1. Enter the NCS/MNC test and display the
to 0%.
waveform screen.
4. Place a 4k load across the probe tips, or
2. Insert the temperature probe into its
apply some conductive gel to the probe tips
connector. "Temp=XX" text appears at the
and place them against your skin (thumb
bottom right side of the waveform screen.
muscle or wrist). Turn up the Stimulus
3. Note the temperature reading displayed. Intensity knob slowly to about 6 mA. The
system should not display the Impedance
4. Warm the probe between your fingers and
Limited message while current is being
note the temperature reading. It should
delivered.
increase.
5. Repeat steps 3 and 4 for each stimulator
channel in the both the Console and Remote
modes of operation.
VikingQuest/VikingSelect Application Checks

Perform one or more of the following tests. Include the
steps of generating and printing a report for one test.
Since the user interface, menu layout and installed
options will vary between the Viking systems, consult
your system operator or a system user’s guide for the
sequence of steps to follow.
Auditory Evoked Potential
Visual Evoked Potential
Somatosensory Evoked Potential
Motor Nerve Conduction
Sensory Nerve Conduction
SPA EMG (surface electrode only)

System Procedures
Endeavor CR Application Checks Step Action
16 Channel Verification 5. Press the Mute button on the Mini Control

Panel and verify the Mute LED lights up
Step Action and the sound is muted.
1. On the Windows desktop, double-click on 6. Press the Mute button again and verify that
the Endeavor Templates icon. the LED goes out and the sound returns.
2. In the Template window, double-click on 7. In the Audio Channels window, uncheck

the Service folder. the active channel.
3. Double-click on the Stim Verification.xef 8. Click on the Audio button to hide the Audio
file to open the Endeavor application with panels.
the 16 Channel Verification window
showing. EEG Verification
4. On the launch bar, click on the Auditory,
Visual and Audio icons to hide their Step Action
respective panels.
1. Click inside the EEG panel to select it.
5. From the menu bar, select
2. If waveforms are not active in the EEG
Acquisition>Start Preview.
window, click on the Start Preview button,
6. Select Acquisition>Calibration. Verify or select Acquisition>Start Preview from
that there are sine wave calibration signals the menu bar.
on all 16 traces.
3. Verify that there are signals moving on each
7. Minimize the 16 Channel Verification of the two channels in this panel.
window.
4. Click on the Stop Preview button, or select
Acquisition>Stop Preview.
Sound Verification
Electrical Stim Verification
Step Action
1. Click on the Audio icon to display the Step Action
Audio and Audio Channels windows.
1. Connect a bar electrode to position 1 of the
2. On the Mini Control Panel, turn the Volume SP-1 Stimulator Pod.
knob all the way counter-clockwise.
2. Click on View> Global Parameters>
3. In the Audio Channels window, place a Hardware and verify the Portable
check mark in any Channel box. Stimulator is selected. Close the Global
Application Parameters window.
4. Slowly turn the Volume knob on the Mini
Control Panel until sound can be heard from 3. Click inside the Electrical panel to select it.
the speaker.
4. Adjust all four of the Control Panel
Stimulus Intensity knobs fully
counterclockwise (for zero output).
5. Click on the Start Preview button.
6. Click on Start Average button.

Step Action Visual Stim Verification
7. Verify that there are signals moving on each Step Action

channel in the Electrical Panel, and
averaging is taking place. 1. Click inside the Visual panel to select it.
8. Place the bar electrode on your wrist or over 2. Click on the Start Preview button.
the thumb muscle. Carefully adjust the 3. Click on the Start Average button.
Stimulus Intensity 1 knob until you feel the
stimulus, then readjust the output to zero. 4. Verify the goggles flash in accordance with
the screen display choices.
9. Move the bar electrode to position 4 of the
SP-1 Stimulator Pod. If necessary, click on 5. Click on Stop Preview.
the Start Average button to continue
averaging. Carefully adjust the Stimulus
Intensity 2 knob until you feel the stimulus, HTML Report Generation
then readjust the output to zero.
Step Action
SP-2 Stimulator Pod. If necessary, click on 1. From the menu bar, select File > Report >
the Start Average button to continue Generation to Html.
averaging. Carefully adjust the Stimulus 2. Highlight the
Intensity 2 knob until you feel the stimulus, Endeavor_Default_Portrait.set file.
3. Click on Open.
SP-2 Stimulator Pod. If necessary, click on 4. Verify that the selected Endeavor report
the Start Average button to continue opens in Microsoft Internet Explorer.
averaging. Carefully adjust the Stimulus 5. Exit Internet Explorer.
Intensity 2 knob until you feel the stimulus,
12. Click on the Stop Preview button and Microsoft Word Report Generation
disconnect the electrodes.
Step Action
Auditory Stim Verification 1. Click on File > Report > Generation to

Word.
Step Action 2. Highlight the
Endeavor_Default_Portrait.set file.
1. Verify that the headphones are plugged in.
3. Click on Open.
2. Click inside the Auditory panel to select it.
4. Verify that the selected Endeavor report
3. Click on the Auditory button to display the
opens in Microsoft Word.
Auditory window. Set the Left and Right
intensities to 65dB.
4. Click on the Start Preview button.
5. Click on Start Average button.
6. Verify you can hear a click stimulus in both
ears.
7. Click on the Stop Preview button.
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System Procedures
Report Printing
Step Action
1. With the report displayed in Word, click on
File > Print.
2. Click on OK.
3. Verify that the selected Endeavor report
prints.
4. Exit Word.
5. Exit Endeavor. Do not save changes when
prompted.
Report Deletion
Step Action
1. Reports made during this installation can be
deleted by going into Windows Explorer
and finding the recorded data file in the
C:\Nicolet\Endeavor\Data folder.
2. To delete a file, highlight the data file and
then press the Delete key on the keyboard.
3. Any files that have been deleted during this
installation should also be deleted from the
Recycle bin.
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System Procedures
Routine Backup and Maintenance Procedures
This section describes the backup and maintenance All customers who attend VIASYS Neurocare EEG
procedures routinely performed by instrument operators instrument training are taught these procedures.
and hospital service personnel.
Service Responsibilities
The chart below defines the scenarios where a specific
procedure is necessary. Before starting a software installation, update, or repair,
you are responsible for making sure the customer has
Operator Responsibilities archived any patient files and has backed up the
The system user is responsible for performing the database. If you are unsure of the database backup
following set of procedures on a scheduled basis. status, you may need to perform this procedure yourself.
Following this schedule ensures successful day-to-day
functioning of the instrument.
Item Procedure Schedule
1. Check Hard Disk Space Daily
2. Archive Patient Data Weekly, or more often, based on the amount of

hard drive space.
3. Run Database Checks and Backup the Database Weekly
4. Run Disk Cleanup and Defragment the Hard Bi-Weekly or Monthly

Drive
5. Back up Unique System Settings Files After you create or modify any application settings
files, such as montage files.
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Backup Procedure
Check Hard Disk Space
System users generally watch hard disk space as a
normal part of their working routine. While acquiring
data, the amount of disk space left is shown indirectly
by the "amount of time left" window at the bottom left
side of the acquisition screen.
• For clinical instruments, make sure there are more

than four hours of recording time left on the hard
drive.
• For long-term monitoring, make sure there are more
than 24 hours of recording time left.
The following procedure shows how to view disk space
directly on the C: drive.
Step Action
1. Double click on My Computer.
2. In the My Computer window, right click on Check Hard Disk Space: Step 3
the C: icon and select Properties from the
drop-down menu.
3. In the General tab, verify there is sufficient
disk space available to store test data. Archive Patient Data
If the disk is more than half full, consider
archiving any patient data files to make This step is routinely performed by the system operators
more space available. on a scheduled basis, since they have a highly vested
interest in maintaining patient records and data.
4. When you are finished, Click on OK to
close the Properties window. Verify this procedure has been completed prior to any
5. If the system contains two hard drives, service work on the system.
repeat steps 2-4 for the D: drive.
The procedure for archiving patient exams depends on
whether you are using NicVue, and which version of
NicVue is installed. For systems without NicVue,
patient data and customer settings files are typically
archived from within Windows XP, or by a third-party
package such as Easy CD Creator or Direct CD.
Refer to the specific system’s User Guide, or On-line

Help for specific archiving instructions.
5 - 14 Revision 2/18/05
System Procedures
Disk Cleanup and Defragment the Hard Drive Step Action
Defragment the hard drive(s) as part of your preventive 9. If the disk analysis shows numerous
maintenance program, after archiving files to CD, or fragmented files, click on Defragment to
when normal system operation appears to slow down. start the defragmentation process. You may
want to start this process when you know
Customers are taught to defrag the hard drives as part of the instrument will not be in use for a while.
scheduled system maintenance. This process may take a
significant amount of time (hours). Defragmenting may 10. When the defrag process completes, an
be done unattended when the instrument is not in use. information window opens. Click on Close.
11. Repeat steps 2-10 for the D:\drive, if
Before defragmenting a hard drive, it is desirable to present.
clean up any temporary files. Windows XP provides a
Disk Cleanup utility specifically for this purpose. 12. Close the Disk Defragmenter window.
Step Action
1. With all applications closed, click on Start>
All Programs> Accessories> System
Tools> Disk Cleanup. A Select Drive
window opens, instructing you to select the
drive you wish to clean.
2. Select the C: drive and click on OK. The
Disk Cleanup window opens, showing you
the categories of files you may delete.
3. Accept the default settings, or highlight and
review each item in the Files to delete list to
decide which categories to delete. Click on
OK. A query window opens asking “Are
you sure...?”
4. Click on Yes.
A status window opens to show the progress
of the disk cleanup, and closes when the
process is finished.
Disk Cleanup Window: Step 3
5. Click on Start> All Programs>
Accessories> System Tools> Disk
Defragmenter.
6. In the panel showing the local hard drives,
highlight the drive you wish to defragment.
7. Click on Analyze to have the utility
recommend further action.
8. Click on Close to close the Disk
Defragmenter report window.
Defragment the Hard Drive: Step 9
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Tips for Defragmenting
• Defragmentation requires at least 15% free space
on a volume to run successfully. Before
defragmenting a volume, delete any unnecessary
files, such as temporary files.
• Defragment a volume after you have archived
patient data to CD, and deleted the data from hard
drive.
• For long-term studies, defragment the hard drive
before you run a new patient.
• Defragment during periods of low system activity.
Backup Network Settings

This procedure creates a text file (ipinfo.txt) in the
C:\Nicolet\Npa folder, which contains the system name, IP
address and other pertinent information for setting up the
network
Step Action
1. Click on Start>Run. The Run window
opens.
2. In the Run window, type: cmd to open the
Command Prompt window.
3. In the Command Prompt window, type the
following command on a single line with no
spaces:
ipconfig /all>
c:\nicolet\npa\ipinfo.txt
The system creates the text file ipinfo.txt

4. Print the file or copy to archive media.
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System Procedures
Backup the Database and Run Database Step Action
Checks (NicVue)
10. Click on OK to close the Alert window.
System operators are trained by Nicolet to back up the NicVue automatically fixes any instances of
database on a scheduled basis as part of their routine duplicate or unlinked records and displays a
maintenance procedure. Verify a recent backup has been Results window.
done, or perform this procedure before starting any
service work on the system. Note: Duplicate or unlinked records may
result from merging databases, or from
Step Action someone making changes to the database
1. From NicVue’s main screen, click on outside of NicVue.
Tools>Database>Utilities. A login screen 11. Click on Close to close the Results window.
opens.
2. Enter the password (nicolet) and click on
OK. The Database Utilities screen opens.
3. Click on Backup Database.
An alert window opens, asking you to make
sure the database is not in use. Click on OK
to close the caution window.
The Select a destination window opens.
4. In the Save in window, select the destination
for the backup file. The database backup
folder on the C: drive is C:\Nicolet\Npa.
5. In the File name window, type in the name
for the backup file. We recommend you use
the date as a file name (e.g., Sept 3 2004).
Backup the Database: Steps 4-5
6. Click on Save. After the backup completes,
the system displays an Operation completed
confirmation window.
7. Click on OK to close the confirmation
window.
8. Click on the Database Checks tab to bring
it to the front position.
9. In the Database Checks panel, verify all
three check boxes contain check marks.
Click on Check Database. An Alert
window opens asking you to verify the
database is not in use.
Database Checks: Steps 8-10
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Step Action
12. Click on the Database Maintenance tab to
bring it to the front.
Verify the main database appears in the
Database window. Make sure the check box
labeled Compact database before backup
contains a check mark. This ensures that the
database is compacted automatically prior
to a backup.
13. Click on Close to close the Database
Utilities window.
Backup the Database: Step 12
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System Procedures
Backup the DCM Registry (NicVue)
Backup the DCM registry prior to doing any service

work on the system.
The DCM (Device Configuration Manager) registry is

NicVue’s list of devices and path names for managing
data files. Locate the DCM registry file (dcm.reg) or
DCM registry backup file (mmddyy.reg), where
mmddyy represent the date of backup. These files
typically reside in C:\Nicolet\Npa.
If necessary, locate the DCM backup file by conducting

a search for *.reg from within the Windows NT
Explorer.
If the DCM registry has not been backed up recently, do

it yourself using the directions that follow.
Step Action
1. Open the NicVue program.
2. Click on Tools/System Setup.
A Login window opens.
3. Type nicolet for the password, then click on
OK.
The System Setup window opens. Backup the NicVue DCM Registry: Step 4.
4. From the Miscellaneous (or Utilities) tab,
click on the DCM button.
The Device Configuration Manager win-
dow opens.
5. Click on the Registry button, then click on
Save Registry from the drop-down menu.
A Save As window opens.
6. Click on the Down Arrow button to the
right of the Save in: window and verify the
Save in: destination path is C:\Nicolet\Npa.
The Npa folder appears in the Save in: win-
Backup the NicVue DCM Registry: Step 5.
dow.
7. Name the backup file using the current date
(mmddyy.reg or ddmmyy.reg) and click on
Save.
The system writes the .reg file to the
selected path, then closes the Save As win-
dow.
8. Click on Cancel to close the Device Config-
uration Manager window.
9. Click on OK to close the System Setup-
Utilities window. Backup the NicVue DCM Registry: Steps 6-9.
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Archive to CD (NicVue)
Use this procedure to back up the contents of the
C:\Nicolet\Npa folder to CD. This folder contains the
database backup file, network settings text file, dcm
registry file and other important NicVue-related files
that you may need in case of an emergency.
Step Action
1. Double click on My Computer.
2. Double click on the C: drive icon.
3. Double click on the Nicolet folder.
4. Right click on the Npa folder. and select
Send to CD Drive.
5. Click on the balloon titled You have files
waiting to be written to CD.
6. Select File>Write these files to CD.
7. From the Welcome to the CD Writing
Wizard window, click on Next. The system
writes the selected files to CD and displays
a completion window.
8. From the Completing the CD Writing
Wizard window, click on Finish.
9. Close any open windows.
5 - 20 Revision 2/18/05
System Procedures
System Software Loading Summary
Introduction Software installation is a multi-stage process that must

be done in proper sequence. The following chart
The following sections cover the steps required to install
summarizes the software loading sequence for each
system software on an Endeavor CR, VikingQuest and
instrument. We suggest you use this chart as a checklist
VikingSelect.
when performing any software installation to avoid
mistakes.
Caution:
Please read this entire summary before you attempt
Backup
to load software. You assume all risks and liabilities
when you perform a full software load. You may be
Each system has unique settings and customer files that
subject to service charges to restore the system to
will be lost if you have to perform a full system load. Be
normal operation, even if the system is within the
sure to backup or otherwise preserve this information
Warranty period or under Service Contract.
before loading any software.
Endeavor
Procedure VikingQuest VikingSelect
CR
Backup all system-unique settings files; locate essential X X X

system information
Set up Windows XP Display & Desktop Properties X X X
Load Network Drivers X X X
Load Print Drivers X X X
Set Up CD Writer Application X X X
Load MS Office (for MSW Report) N/A Option Option
Load & License NicVue Software (Option) Option Option Option
Load & Configure Application Software (ECR, VQ or VS) ECR VQ VS
Load USB Drivers X X N/A
Check Nicolet Folder Sharing
Load and set up CD-writer application
Set up Windows XP Properties The archiving utility to be used depends on whether or

not NicVue is installed.
These settings must be adjusted so as not to interfere
with ongoing data acquisition.
Load, configure and license NicVue software
(Option)
Load Network Driver
The NicVue patient administrator is an option for
Load Printer Drivers
managing a database of patient information and for
VIASYS provides optimized printer drivers that are keeping track of patient data locations. This program
designed to work well with the VIASYS applications. must be loaded before the other VIASYS applications.
Revision 2/18/05 5 - 21
Load and configure application software Windows Configuration
This software is used for acquiring and reviewing If you are going to load VIASYS software on a new
patient data. computer that has been pre-loaded with Windows XP by
the manufacturer, follow these steps.
Load MS Office
Microsoft Word is required for generating reports on the Some of the following steps pertain directly to the Dell
VikingQuest and VikingSelect applications. Latitude D505 laptop computer. If you are loading
software on a different computer, some of the
Check folder sharing configuration steps may differ.
Folder sharing is required for networked systems.
Step Action
Items Required 1. Power up the system. At the Welcome to
The following items are required for a complete Microsoft Windows screen, click on Next to
software installation: continue.
2. At the EULA screen, select Yes, I accept it
• Windows 2000/XP Drivers CD (482-636203) and click on Next.
• System Serial Number (attached to the computer
3. For the Computer Name on the next screen,
case)
enter EndeavorUser (no spaces) or
• The System Name and Workgroup VikingUser (no spaces) and click on Next.
• Network IP address setup for the system
4. When asked for the Administrator
• Customer Data and Settings backups
password, enter nicolet, confirm the entry,
• NicVue Installation CD and click on Next.
• Endeavor CR, VikingQuest, or VikingSelect
Installation CDs 5. If the message An internet connection could
not be ... appears, click on Skip.
6. If the message How will this computer
connect... appears, select Local area
network (LAN) and click on Next.
7. At the Setting up a high speed connection
screen, check mark
Obtain IP automatically and
Obtain DNS automatically,
then click on Next.
8. If asked to register with Dell or Microsoft,
select No, not at this time and click on
Next.
9. At the Who will use this computer screen,
enter Nicolet in the Your Name field, then
click on Next.
10. Click on Finish.
5 - 22 Revision 2/18/05
System Procedures
Set Up Windows XP Display & Desktop Step Action
Properties
6. At the Do you have a Windows XP CD?
The Windows 2000/XP Drivers & Settings CD, P/N screen, select I don’t need the Wizard
482-6362xx contains the following files: Disk. I have already collected my files
and settings from my old computer and
click on Next.
• a settings file used to switch Windows XP into
Classic View mode (The only VIASYS-supported 7. At the Where are the files and settings?
interface). It removes unnecessary icons from the screen, select Other. Click the Browse
desktop as well. button.
8. In the Browse For Folder window, click on
• Windows 2000 and Windows XP device drivers for the plus sign (+) to the left of My Computer.
network, graphics and sound cards supported by
VIASYS. 9. Click on the plus sign (+) to the left of the
CD drive letter to display the contents of the
• a version of Roxio Easy CD Creator/Direct CD Settings CD.
10. Click on the plus sign (+) to the left of the
NOTE: Settings folder.
We recommend installing the CD writer application 11. Highlight the USMT2.UNC folder. and
from the OEM-supplied disk. The software drivers click on OK. The path for the USMT2.UNC
on driver disk can quickly become out of date for the file appears in the Files and Settings
current CD writer drives. Transfer Wizard window.
12. Click on Next. A progress screen shows the
file transfer progress.
Set the Classic View Mode
13. Click Finish to close the File and Settings
Step Action Transfer Wizard window.
1. Insert the Windows 2000/XP Drivers CD 14. A notification window opens, asking you to
into the system CD drive. The CD should logoff. Click Yes to log off the system and
auto-play have the changes take affect.
2. When the CD auto-play completes, scroll to 15. Log back onto the system, and remove the
the bottom of the Action menu and select Windows 2000/XP Drivers CD from the CD
Take no action. Place a check mark in the drive.
box labeled Always do the selected action
and click OK.
NOTE:
If you see the message Take a tour of
Windows XP, close the dialog box.
3. Click on Start >All Programs

>Accessories>System Tools >Files and
Settings Transfer Wizard.
4. On the Files and Settings Transfer Wizard

window, click on Next.
5. At the Which computer is this? screen,
select New computer and click on Next.
Revision 2/18/05 5 - 23
Check Display Settings Load the Network Driver

16. Right click on any open area of the desktop. 23. On the Windows desktop, click on
A menu opens. Start>Settings>Control Panel.
17. Click on Properties. The Display 24. On the Control Panel window, click on the
Properties window opens. Add Hardware icon. The Add Hardware
18. On the Settings tab, verify: Wizard opens.
Screen Resolution = 1280x1024 25. On the Welcome screen, click on Next. The
or 1024x768 (15” LCD panels only) Hardware Wizard checks for components.
Color Quality = Medium (16 bit)
26. When you see the message, Is the hardware
19. Optional: To set the desktop wallpaper to connected?, click on Yes, I have already
the VIASYS logo, click on the Desktop tab, connected the hardware, then click on
then click on NicPaper. Next.
20. Click on Apply to apply the new display 27. On the list of hardware already installed,
settings. highlight Ethernet Controller. You should
21. Click on Yes to close the confirmation see a yellow exclamation point in front of
window. this option. This icon means that the driver
is not installed for this device. Click on
22. Click on OK to close the Display Properties Next.
window.
28. On the Completing the Add Hardware
Wizard screen, click on Finish.
29. When you see the message, If your
hardware came with an installation CD or
floppy disk, insert it now, insert the Network
Drivers and Settings CD in the CD drive.
30. Click on Next.
31. On the Completing the Hardware Update
Wizard window, click on Finish.
32. As the driver is installed, you may see a
message about the driver software not
passing Windows Logo testing to verify
compatibility, click on Continue Anyway.
33. When you see the Adaptor Software
installation completed message, click on
Finish.
34. When you see the New network device
installed message, click on the Network
icon to which the message points.
35. On the Network Connections window, open
the Advanced menu, then click on Network
Identification…
5 - 24 Revision 2/18/05
System Procedures
Step Action Install the CD Writer Application
36. Click on the Computer Name tab, then We recommend that you to install the CD Writer
click on Change. Change the Workgroup application provided by the OEM with the computer
Name to NICOLET. Optional: You can (unless the CD Writer has been replaced with a newer
change the computer name at this time, if model) to ensure compatibility with the CD writer drive.
necessary.
Place the OEM provided CD Writer application CD in
37. Click on OK to..... the CD ROM drive. The CD should autoplay and bring
38. Click on OK to respond to the Welcome to up an install screen.
the Nicolet Workgroup message.
Follow the prompts and use all of the default options. If
39. Click on OK to respond to the You must the CD does not autoplay, Browse the CD for a
restart this computer for the changes to take Setup.exe or Install.exe file to activate the installation.
effect message. You will also find a CD Writer application on the
40. Click on OK to close the System Properties Nicolet 2000/XP Driver and Settings CD (Part number
window. 482-63620X), in a folder called "CD."
41. Click on Yes to restart your computer now. Load MS Office (Option)
42. Remove the Network Driver and Settings
CD from the CD drive. Store it in a safe Step Action
place, with your other system software.
1. Place the MS Office CD in the CD or DVD
43. On the Windows desktop, click on drive. The installation process will auto-
Start>Settings>Control Panel. start.
44. On the Control Panel window, click on the 2. Enter the license key number for the MS
User Accounts icon. Office software when prompted.
45. On the User Accounts window, under the 3. Enter EndeavorUser for the user name and
Pick a task…" heading, click on Change click on Next.
the way users log on and off.
4. At the Type of Install screen, accept the
46. On the Select logon and logoff options default location. Click on the Custom
panel, click on Use the Welcome screen Install icon, then click on Next.
option to deselect it. Deselecting this option
also deselects Use Fast User Switching 5. Select Word and Excel for loading, deselect
option Outlook. Click on Next.
47. Click on Apply Options. 6. Verify that the Summary screen shows:
Word <Run from my computer>
48. Close the User Accounts and Control Panel Excel <Run from my computer>
windows. Outlook <Not available>
49. Click on Start>Turn Off Computer and click on Install.
>Restart. 7. At the Setup Completed screen, leave the
default settings and click on Finish.
50. After the system reboots and you have
logged on to Windows, verify that the
system is functioning correctly. It is also
recommended that you run check disk and
defrag.
Revision 2/18/05 5 - 25
Step Action have internet access, or if internet registration fails,
contact the VIASYS Technical Support Team at 1-800-
8. When loading has finished, Remove the MS 356-0007. You may also send an email to
Office CD from the drive and click on madison.helpdesk@viasyshc.com. Be sure to include
Restart. the Computer Key and Sales Order number for your
9. After rebooting, click on system in your correspondence. Allow 24 hours for an
Start>Programs>Microsoft Word. email response.
10. At the End User License Agreement screen, Licensing via the Internet
click on Accept.
11. Activate the software following the on- Step Action
screen instructions. 1. From the Windows Desktop, double-click on
the NicVue icon. The NicVue License
Manager screen appears.
2. If you are connected to the internet, click on
Install NicVue (Option) Submit Registration Information Online.
The VIASYS...Purchase Wizard screen
Step Action appears.
1. Close any open applications. Insert the 3. Make sure you have your Sales Order
NicVue Installation CD into the CD or DVD number available, and click on Next. The
drive. The CD auto-starts and displays the Serial number screen appears.
NicVue - InstallShield Wizard window. 4. Enter your Sales Order Number in the
2. Click on Next. The License Agreement Serial number window and click on Next. A
screen appears. Customer information screen appears.
3. Click on Yes to accept the license 5. Fill in the fields marked with an asterisk (*),
agreement. The NicVue software loads, then double-check the information you have
displays a Setup Complete window. entered for accuracy, then click on Next. A
Thank you screen appears.
4. Select Yes, I want to restart my computer
now and then click on Finish to close the 6. Click on Finish. A Registered Successfully!
window. window appears.
5. Remove the NicVue CD from the CD/DVD 7. Click on OK. A Registration summary
drive and store it in a safe location. screen appears, listing the software options
you have licensed and their status.
8. Click on Done. A Licensing Information
License the NicVue Application Detected window opens.
After you have installed the NicVue application, it must 9. Click on OK to close the Licensing
be licensed for use. To successfully license your Information window. Nicvue proceeds to
software, you will need to know the Computer Key open normally.
number and the Sales Order number for your software
10. Close NicVue to proceed with the next steps.
purchase. The Computer Key number appears in the
NicVue Licence Manager window the first time you
attempt to open NicVue. The Sales Order Number
appears on the Sales Order form that accompanied your
software or instrument purchase.
If your system is connected to the internet, use the

procedure below to register automatically. If you do not
5 - 26 Revision 2/18/05
System Procedures
Endeavor CR Software Loading Procedure
Introduction Procedure.
Endeavor CR application on the host computer. This Step Action
procedure assumes that Windows XP is already resident
1. Insert the Endeavor CR Installation CD into
on the computer.
the CD or DVD drive. The CD auto-starts
and displays the InstallShield Wizard
Items Required window showing a Select Hardware screen.
The following items are required for a complete
2. Select either the Desktop or Portable option
software installation:
then click on Next. A Welcome screen
appears.
• Windows 2000/XP Drivers CD (482-636203)
• The System Name and Workgroup and Network IP 3. Click on Next.
address setup for the system The Software License Agreement screen
• Printer and accompanying USB cable appears.
• NicVue and Endeavor CR Installation CDs 4. Click on Yes to accept the license
Before you install Endeavor CR software, disconnect agreement. A query panel asks if you wish to
the computer from the Endeavor CR base unit install Endeavor Review software.
(required for Windows XP to properly detect the USB 5. Select YES or NO and click on Next. The
connection between the computer and base unit) Installing ... screen appears with a status bar
showing installation progress. When done,
the Install Wizard Complete screen appears.
6. Remove the Endeavor CR disk from the CD
or DVD drive.
7. Click on Yes, I want to restart my
computer, then click on Finish to close the
installation window, then reboot.
Load USB Drivers
Step Action
1. Plug in the USB interface cable from the
base to the laptop.
2. Click on Next. The system...
3. Click on Continue anyway. The system...
4. Click on Browse. Locate and highlight
C:\Windows\System32\Drivers\CyUSB.
5. Click on Open and OK.
6. Click on Finish.
7. Repeat steps 1 to 6 for all the remaining
USB ports on the computer.
Revision 2/18/05 5 - 27
Blank Page
5 - 28 Revision 2/18/05
System Procedures
VikingQuest Software Loading Procedure
Introduction Procedure
This section covers the steps required to install the Step Action
VikingQuest Master Software and Licensed
1. Restart your VikingQuest (Start > Shut
Applications on your VikingQuest system.
Down > Restart the computer), then log on
as Nicolet (there is no password unless you
Items Required set one)
2. Insert the VikingQuest Addendum CD into
The following items are required for a complete
the CD drive. The setup program should
software installation: start up automatically. If it does not start,
follow the steps below:
• System Addendum CD)
a. Select Start > Run.
• VikingQuest Software License Disk
b. On the Run box, type the drive letter for
This procedure may take up to 15 minutes to complete. the CD drive.
c. Click on the Browse button.

Tips on Performing this Procedure
Successfully d. Next, double click on the setup.exe
folder and click on OK.
1. If you see a message about a file not being found, 3. Read the information given on the
make sure you have the correct disk inserted in the VikingQuest Welcome screen, then click on
correct disk drive. Next.
4. Read the Software License Agreement, then
2. Be sure to click on buttons, such as OK and Yes, click on Yes.
rather than just pressing Enter. The option you
5. On the Installation Options screen, click on
want may not be selected, even if it is the only
the software options you want to install. You
option listed. need to install the Master Software, the
Licensed Software and Settings, if you do
3. Always restart the system by clicking on Start, then not have your own settings. The Demo
selecting Shut Down and Restart the computer Software and Demo Data choices are
(Start > Shut Down > Restart the computer) optional.
unless instructed otherwise. If you have customized settings previously
installed on your system, do NOT check
4. When you see the OS Loader screen after restarting the Install Settings option.
the system, do not do anything. The system will 6. When finished making selections, click on
display the Begin Logon window within a minute. Next.The program prompts you for the
Software License serial number.
5. Install the software with the console base
unplugged from the laptop or CPU. 7. Insert the VikingQuest Software License
disk into the floppy drive and click on Next.
6. Several new hardware devices may be found on
start up. For each New Hardware Wizard dialog,
click the on Cancel button when prompted.
Revision 2/18/05 5 - 29
8. Type the serial number listed on the floppy 12. When the VikingQuest installation is
disk sleeve and click on Next. The program completed, the program displays the Setup
verifies that the license disk matches the complete window. Remove the VikingQuest
system serial number. Software License disk and the Addendum
CD from the drives.
9. If you selected the Install Demo Software
option on the Installation Options screen, 13. Click on Yes, I want to restart my
you will select the demo software you want computer now, then click on Finish. The
to install. If you have a license for an system restarts, then displays the Begin
application, it will be grayed out. Logon box.
If you don't have a license for an application,
14. Log on as normal.
you can place a check mark in front of the
item to install the demo software. Or click 15. Be sure to store the installation disks in a
on the Select All button to select all safe place.
available applications, then click on Next.
10. If you selected the Install Settings option on
the Installation Options screen, you will
select the settings to be installed. Click on
the desired settings, then click on Next.
11. Verify the information listed on the Start
Copying Files box is correct, then click on
Start.
A series of installation and installation
progress messages are displayed.
NOTE:
If VikingQuest program settings exist on the
hard drive, you will see the Overwrite
Settings message.
If this is an initial installation, select Yes to

overwrite the VikingQuest settings listed in
the message, or select Yes to All to
overwrite all VikingQuest settings stored on
the hard drive.
If reloading, select No to keep the original

VikingQuest settings listed in the message,
or select No to All to keep all existing
settings and not overwrite them.
5 - 30 Revision 2/18/05
System Procedures
Reinstall The Console Base Alternate USB Driver Installation
Note: Verify that the console base is unplugged from the (Loading USB drivers when the VikingQuest
computer before you restart the computer. Addendum CD is not available)
Step Action NOTE:

1. Restart your VikingQuest (Start > Shut Install the VikingQuest software before installing the
Down > Restart the computer), then log on Console Base or other USB devices.
as Nicolet (there is no password unless you
set one). NOTE:
2. If VikingQuest does not automatically start, Verify that the console base is unplugged from the
go to step 3. If VikingQuest opens after computer before you restart the computer.
logging on, click on Cancel in the Hardware
Initialization Failed screen, and click on OK
in the Continue in Review Mode screen. Step Action
When VikingQuest opens, click on the X in 1. Restart your VikingQuest (Start > Shut
the upper right corner to close the Down > Restart the computer), then log on
VikingQuest program. as Nicolet (there is no password unless you
set one).
3. Plug the USB cable from the console base to
the computer. A Found New Hardware 2. If VikingQuest does not automatically start,
Wizard window opens. go to step 3. If VikingQuest opens after
logging on, click on Cancel in the Hardware
4. Make sure the first option, Install the
Initialization Failed screen, and click on OK
software automatically (Recommended) is
in the Continue in Review Mode screen.
marked.
5. Insert the System Addendum CD into the When VikingQuest opens, click on the X in
CD drive and click on Next. the upper right corner to close the
VikingQuest program.
6. On the Windows Logo testing window, click
on Continue Anyway. 3. Plug the USB cable from the console base to
the computer. A Found New Hardware
7. When the wizard finishes searching for the
Wizard window opens.
driver, click on Finish.
8. Leave the disk in the drive. If you are 4. Make sure the first option, Install the
prompted with the Found New Hardware software automatically (Recommended) is
screen again, click on Next and repeat steps marked.
6 and 7. 5. Click on Next.
9. Turn off the console base. 6. On the Windows Logo testing window, click
on Continue Anyway.
10. Connect the console base to another USB
port. 7. At the Insert Disk screen, click on OK
without inserting the CD. (If you have the
11. Turn on the console base.
Addendum CD, see the directions in the
12. Repeat steps 3 through 10 for any USB port previous section.)
that may be used.
8. On the Files Needed window, click on
If the files are not found or you cannot find
Browse.
your Addendum CD, see the following
section "Alternate USB Driver Installation.
Revision 2/18/05 5 - 31
Step Action
9. In the Browser window, select WINDOWS
> SYSTEM32 > DRIVERS > CyUSB.sys
then click on OK. The Files Needed window
appears again.
10. Click on OK.
11. The Files Needed window will open again
for the Quest.spt file path.
12. Browse to WINDOWS > SYSTEM32 >
Quest > Quest.spt. Then click on OK. The
Files Needed window appears again.
13. Click on OK.
14. Click on Finish.
15. Turn off the console base.
16. Connect the console base to another USB
port.
17. Turn on the console base.
18. Repeat steps 3 through 17 for any USB port
that may be used.
5 - 32 Revision 2/18/05
System Procedures
VikingSelect Software Loading Procedure
Introduction Procedure
VikingSelect Master Software and Licensed Step Action
Applications on your VikingSelect system. 1. Restart your VikingSelect (Start > Shut
Down > Restart the computer), then log on
Items Required as Nicolet (there is no password unless you
The following items are required for a complete set one)
software installation: 2. Insert the VikingSelect Addendum CD into
the CD drive. The setup program should
• System Addendum CD) start up automatically. If it does not start,
• VikingSelect Software License Disk follow the steps below:
This procedure may take up to 15 minutes to complete.
a. Select Start > Run.
Tips on Performing this Procedure
b. On the Run box, type the drive letter for
Successfully
the CD drive.
1. If you see a message about a file not being found,
c. Click on the Browse button.
make sure you have the correct disk inserted in the
correct disk drive.
d. Next, double click on the setup.exe
2. Be sure to click on buttons, such as OK and Yes, folder and click on OK.
rather than just pressing Enter. The option you
3. Read the information given on the
want may not be selected, even if it is the only
VikingSelect Welcome screen, then click on
option listed.
Next.
3. Always restart the system by clicking on Start, then
4. Read the Software License Agreement, then
selecting Shut Down and Restart the computer
click on Yes.
(Start > Shut Down > Restart the computer)
unless instructed otherwise. 5. If you are installing the VikingSelect
Program for the first time, select the type of
4. When you see the OS Loader screen after restarting
system you have, then click on Next. If you
the system, do not do anything. The system will
are not sure of your system type, click on
display the Begin Logon window within a minute.
each name in the list, then read the
5. Several new hardware devices may be found on description given below. Highlight the
start up. For each New Hardware Wizard dialog, correct type, then click on Next.
click the on Cancel button when prompted.
If you are reinstalling the VikingSelect
Program (not the first installation), continue
with Step 6.
Revision 2/18/05 5 - 33
6. On the Installation Options screen, click on 12. Verify the information listed on the Start
the software options you want to install. You Copying Files box is correct, then click on
need to install the Master Software, the Start.
Licensed Software and Settings, if you do A series of installation and installation
not have your own settings. The Demo progress messages are displayed.
Software and Demo Data choices are
optional. NOTE:
If you have customized settings previously If VikingSelect program settings exist on the
installed on your system, do NOT check hard drive, you will see the Overwrite
the Install Settings option. Settings message.
7. When finished making selections, click on
Next.The program prompts you for the If this is an initial installation, select Yes to
Software License disk. overwrite the VikingSelect settings listed in
the message, or select Yes to All to
8. Insert the VikingQuest Software License overwrite all VikingSelect settings stored on
disk into the floppy drive and click on Next. the hard drive.
9. On the Software Registration box, type the
serial number listed on the floppy disk If reloading, select No to keep the original
sleeve and click on Next. The program VikingSelect settings listed in the message,
verifies that the license disk matches the or select No to All to keep all existing
system serial number. settings and not overwrite them.
10. If you selected the Install Demo Software 13. When the VikingSelect installation is
option on the Installation Options screen, completed, the program displays the Setup
you will select the demo software you want complete window. Remove the VikingSelect
to install. If you have a license for an Software License disk and the Addendum
application, it will be grayed out. CD from the drives.
If you don't have a license for an application,
you can place a check mark in front of the 14. Click on Yes, I want to restart my
item to install the demo software. Or click computer now, then click on Finish. The
on the Select All button to select all system restarts, then displays the Begin
available applications, then click on Next. Logon box.
11. If you selected the Install Settings option on 15. Log on as normal.
the Installation Options screen, you will 16. Be sure to store the installation disks in a
select the settings to be installed. Click on safe place.
the desired settings, then click on Next.
5 - 34 Revision 2/18/05
System Procedures
NicVue Setup Procedure
This procedure describes the steps required to set up a Set Up the Databases
VIASYS-only network to run the NicVue patient (Acquisition Stations)
administration database. This procedure assumes that
you have already set up the Windows XP networking NOTE:
services and protocols described under Software
Loading Procedure earlier in this chapter. Perform steps 1-10 on ALL acquisition systems.
Set Up the Main Database 1. From within NicVue, select

(ReVue Station or Server) Tools/Database/Settings. The password is
nicolet.
NOTE:
2. Each acquisition system requires a pointer
Perform steps 1-8 ONLY on the system holding the to the Main Database on the ReVue system
Main Database.The Main Database typically resides on or Server. You can either type in the path if
a ReVue station or Server. Choose a system that will you know it (for example
always remain ON. \\Review\Nicolet\Npa\Npa.mdb), or you
can click the Browse button and find the file
in My Network Places:
Step Action
a. In the Database Location panel,
1. From within NicVue, select select the Browse button.
Tools/Database/Settings. The password is
nicolet. b. Click on the drop-down button.
to the right of the Look-in window.
2. In the Database Location panel, verify the c. From the drop-down menu, double click
Main database file is where you want it on on My Network Places.
the local machine. The default location is d. Double click on the main database
C:\Nicolet\Npa\Npa.mdb. The important system’s Computer Name.
thing to remember is that the Main Database e. Double click on Npa, highlight
MUST reside in a shared folder for remote Npa.mdb, and select Open.
systems to connect to it.
3. In the Database Location panel, make sure
3. Uncheck the Use Local Database File the Main database file window specifies the
selection. selection you have just made.
4. Complete the Main database settings by 4. In the Database Options panel, make sure
clicking OK. that the options Use Local Database File
5. Open My Computer and browse to the and Update Local DB on exit are both
C:\Nicolet\Npa folder. checked.
6. Verify that the main database (Npa.mdb) 5. The Local Database file should be listed as
physically resides in this folder. C:\Nicolet\Npa\NpaLocal.mdb.
7. To avoid confusion, delete the local 6. Click on OK to close the Database Settings
database (NpaLocal.mdb) if it exists in the window.
C:\Nicolet\Npa folder.
8. Close the My Computer window.
Revision 2/18/05 5 - 35
7. Open the My Computer window and browse Step Action
to the local computer’s C:\Nicolet\Npa
4. There should be DCM entries for the local
folder.
data and report storage paths on the C:\ or
8. Verify that a local database file D:\ drive, and a selection for the CD or
(NpaLocal.mdb) physically resides in this DVD drive.
folder.
Unless data will be stored directly to a
9. To avoid confusion, delete the “main”
remote server, these are the only three
database file on the local computer
selections that are needed.
(Npa.mdb) if it exists in the C:\Nicolet\Npa
folder. NOTE:
10. Close the My Computer window. A CD or DVD must be present in the
archive media drive to exit and save
properly. Otherwise, the CD or DVD
Verify the Device Configuration drive is not recognized.
Manager (DCM) Settings (All Stations)
The Device Configuration Manager settings tell Nicvue 5. If data is going to be stored directly to the
where data and reports are stored on the local hard drive, Server, add a selection for the server. The
and also point to the local CD or DVD writer for entry will look like: Host = \\Server Name =
archiving purposes. The DCM settings are unique for \\SharePath and No drive letter. Because the
each station, and must be verified or, in some cases server will not automatically have a path set
changed. up for the VIASYS applications, you may
need to create a directory and share path.
Systems require a minimum of three DCM entries: the We recommend that you use the same share
local data storage location, the local report storage structure that was set up on the Acquisition
location, and the local CDR or DVD drive. systems (\Nicolet as the share folder and the
necessary folders under that, for example,
\EEG, \LTM, \NPA, \VikDir).
NOTE:
6. Click on the Network Systems tab.
Each acquisition or review program loaded onto a
system requires data and report entries in the DCM list. 7. Click the Add New button. The Browse for
computers window appears.
Step Action 8. Left click on the plus sign next to Entire

Network.
1. From within NicVue, select Tools/System
Setup. The password is nicolet. 9. Left click on the plus sign next to Microsoft
Windows Network.
2. From the Miscellaneous tab, select DCM.
10. Left click on the plus sign next to Nicolet
3. If the Computer name has changed, make Workgroup.
the necessary changes to the System Name
of the DCM window. This will reassign the 11. Highlight the system you wish to add and
Label so that it functions correctly. click on OK.
12. Click on OK to accept the changes and exit.
13. Repeat steps 7-11 for each system you wish
to add.
5 - 36 Revision 2/18/05
System Procedures
Enable the System View
Step Action
14. To view the Networked Systems area on the
NicVue screen, select View/Select Screen
Mode /System.
15. Resize your screen areas appropriately.
16. Repeat steps 12 and 13 for all systems.
Set Regional Preferences
17. Select Tools/Options.

18. Verify that the settings are correct for your
location, and the appropriate Exam types are
available for scheduling.
19. Click OK to save.
Test the Setup
20. Add a new patient and run a test as detailed

in the System Verification Procedure
detailed earlier in this chapter.
Revision 2/18/05 5 - 37
Blank Page
5 - 38 Revision 2/18/05
System Procedures
Windows XP Repair Procedures
Introduction .
This section contains two procedures for restoring the
Step Action
Windows XP operating system to working condition:
1. Click on Start>Help and Support.
• System Restore
2. From the Pick a task heading, click on Undo
• System Repair changes to your computer with System
Due to the licensing requirements of Windows XP, Restore.
VIASYS no longer provides an Image Disk to restore
system software, as we did with our Windows NT-based 3. From the Welcome to System Restore screen,
products. Therefore, it is more advantageous to try a click on Restore my computer to an
software repair, rather than a complete reload of the earlier time, then click on Next.
operating system and device drivers. Except for physical 4. Choose the appropriate Restore Point from
hard drive failures, you should never have to perform a the calendar on the Select a Restore Point
complete software reload. The software restore screen, then click on Next.
procedure you use should be appropriate for the
symptom. 5. Click Next at the Confirm Restore Point
Selection screen. A progress window opens.
System Restore When the restore process completes, the
system reboots and reverts back to the
The System Restore utility allows you to roll back the selected restore date.
system files to a point before a problem occurred.
Restore points are created every time you load an 6. Log back into Windows.
application in Windows XP and can be created manually 7. On reboot, a Restoration Complete window
as well. Use this utility when: appears. Click OK to close the window.
• Installing a new application causes a problem

• Updating a program or device driver causes a NOTE:
problem To reverse the System Restore process, repeat steps 1
• Downloading a program or control from a website through 5 above, and select Undo my last restoration
causes a problem. in step 3.
• You are unable to diagnose a problem, but know
approximately when the problem started
Revision 2/18/05 5 - 39
Repairing Windows XP Step Action
Use this repair procedure if you suspect that a Windows 5. Press F8 to agree to the license terms.
XP system file has been corrupted, and you cannot 6. Press R to repair Windows XP.
resolve the problem by running Disk Check or by using The system copies some files, reboots to a
System Restore. The advantage of repairing, as opposed Windows XP screen, and displays a series
to reloading Windows XP, is that a repair only affects of informational screens while it copies
the operating system files, and not the applications and more files This entire process takes about 20
additional device drivers. This procedure takes about 40 minutes to complete
minutes to complete.
7. At the Regional and Language Options
screen, click Next.
Step Action
8. Enter the Windows XP Product Key. The
1. Open the CD drive and insert the Omni Product Key label is normally located on the
Tech Product Recovery CD. Leave the drive right side of the computer box. Click Next.
open to prevent autoloading of the CD.
9. At the Workgroup or Computer Domain
2. Click on Start>Shut Down or Turn Off screen, click on Next.
Computer. In the Turn off computer
window, select Restart from the drop-down If you know the Workgroup or Computer
menu. The CD drive tray closes Domain, you can enter the information. If
automatically as the system reboots. If not, not, you can enter this information later.
close the drive tray manually.
3. After the system locates a bootable CD in The system copies more files and configures
the drive, it displays the prompt: the system while displaying a series of
informational screens. This process takes
Loading OS from CDROM drive... about 30 minutes to complete. When
Press any key to boot from CD. finished, the system reboots.
10. At the Welcome to Microsoft Windows
Press the Space Bar to boot from CD. screen, click Next.
The system displays: Setup is inspecting 11. At the Ready to activate Windows? screen,
your computer’s hardware and starts select No, remind me every few days and
loading files from a blue text screen. click Next.
12. At the Thank You screen, click on Finish.
Note: If you do not press the space bar, the The system boots to the Windows XP
system boots to the hard drive, if available desktop.
and functional.
13. Remove the Product Recovery CD from the
If you cannot boot from CD, you may have CD drive and store it in a safe place with the
to change the device boot order in BIOS so rest of the system software.
that the system looks for the CD drive 14. Log back onto the system.
before booting from the system hard drive.
Press F2 when prompted at bootup to enter 15. Run Disk Cleanup and Defrag to optimize
the CMOS (BIOS) Setup program. disk access speed.
4. At the Welcome to Setup screen, press Enter 16. Ask the end user to verify correct system
to set up Windows XP now. operation by running through the normal
system procedures using a test patient.
DO NOT select the repair option listed here
- this option requires a repair floppy disk
and does not accomplish much.
5 - 40 Revision 2/18/05
System Procedures
Windows XP Loading Procedure
Introduction Items Required

If the System Restore and Windows XP Repair The following items are required to load and configure
procedures did not correct the existing software issue, Windows XP:
try reloading Windows XP.
• Windows XP Professional OEM Recovery Disk
• Windows XP software license number (attached to
the computer case)
• Windows 2000/XP Drivers CD (482-636203)
• The System Name and Workgroup
Reloading Windows XP will delete all information • Network IP address setup for the system
stored on the hard drive, including all applications, • Customer Data and Settings backups
settings and patient data files.
Before you begin this procedure, be sure to back up

all patient data and settings files.
The software reload procedure for Windows XP-based

systems are significantly different from the procedures
for NT-based systems. This is due in part to Microsoft's
Product Activation policy for Windows XP.
The computers that VIASYS uses for its products come

preloaded with a version of Windows XP that is
different from the version sold in retail outlets. This
OEM (Original Equipment Manufacturer) version of
Windows XP is locked to the BIOS information of the
OEM motherboard, rather than to a unique installation
number based on computer configuration.
The advantage of this approach is that expansion cards

can be replaced, upgraded or added without de-
activating Windows XP. As long as XP sees the original
BIOS, it stays active. Even the motherboard can be
replaced, as long as the replacement motherboard is
manufactured by the OEM and retains the same BIOS.
In the unlikely scenario that the BIOS information does
not match, the PC would need to be activated within 30
days by contacting the Microsoft activation center via
the Internet or telephone call - just as in a retail scenario.
Revision 2/18/05 5 - 41
Load Windows XP Professional Step Action
(Existing Hard Drive) 7. Highlight C: Partition (NTFS), if
necessary, and press Enter to set up
This procedure is written specifically for the Omni Tech
Windows XP on the selected item.
Halyron desktop computer with an Intel D865GLC
motherboard. If you are loading Windows XP on NOTE:
another model of computer, please follow the At this point, you can delete unwanted
manufacturer’s instructions. partitions, if necessary.
This procedure takes approximately 30-45 minutes to 8. Type C to continue Setup using this
complete. partition.
If you loading Windows XP on a new, replacement hard 9. Press Enter to select Leave the current file
drive, skip to the next section. system intact (no changes).
10. Press L to use the folder and delete the
existing Windows installation in it.
Existing system files are deleted and new
system files are copied to the hard drive.
Reloading Windows XP will delete all information
The system reboots, then begins installing
stored on the hard drive, including all applications, Windows. The amount of time remaining to
settings and patient data files. complete this step is displayed on the left
side of the screen.
Before you begin this procedure, be sure to back up
all patient data and settings files. screen, click on Next.
12. At the Personalize Your Software screen,
.
enter the facility name in the Name field
and click on Next.
Step Action
1. Insert the Omni-Tech Product Recovery CD Product Key label is normally located on the
into the CD drive. If the Recovery CD auto- right side of the computer case. Click on
plays, click on Cancel to exit the window Next.
that is displayed.
14. At the Computer Name and Administrator
2. Click on Start>Turn Off Computer> Password screen, enter the correct
Restart. Computer Name. If you are not sure of the
3. When you see the message Press Any Key to name, you can change it later in this
Boot from CD at the bottom of the screen, procedure.
press the Space bar. The system setup loads
15. Type a password of nicolet. Type nicolet
the appropriate files.
again to confirm the password and click on
If the system boots to the hard drive, you Next.
will need to reboot and try again.
16. Adjust the Date, Time and Time Zone
4. At the Welcome to Setup screen, press Enter settings, if necessary, then click on Next.
to set up Windows XP now.
The system copies files to the hard drive and
5. Press F8 to agree to the license terms. configures the system while displaying a
series of informational screens. This process
6. Highlight C: Partition (NTFS), if takes about 30 minutes to complete. When
necessary, and press Esc to continue finished, the system reboots.
installing a fresh copy of Windows XP
without repairing.
5 - 42 Revision 2/18/05
System Procedures
Step Action
17. At the Welcome to Microsoft Windows
screen, click on Next.
18. At the Who will use this computer? screen,
type Nicolet in the Your name field. Click
on Next. If the site requires a special user
account(s), you can set it up on this screen.
The system boots to Windows XP.
20. Remove the Recovery CD from the CD
drive and store it in a safe place with the rest
of the system software. Continue with the
next session.
Revision 2/18/05 5 - 43
Load Windows XP Professional Step Action
(New Replacement Hard Drive)
Product Key label is normally located on the
Use this procedure to load Windows XP Professional on
right side of the computer case. Click on
a replacement hard drive. New hard drives are shipped
Next.
blank and unformatted/unpartitioned. This procedure
takes approximately one hour to perform on a 40GB 10. At the Computer Name and Administrator
hard drive, or two hours to perform for a 120GB drive. Password screen, enter the correct
Computer Name, and a password of
Step Action nicolet. Confirm the password and click on
Next.
1. Disconnect the power cord from the system
and install the new hard drive. 11. Adjust the Date, Time and Time Zone
settings, if necessary, then click on Next.
2. Re-connect the power cord and turn on The system loads network files.
power to the system. Insert the Omni-Tech
Product Recovery CD into the CD drive. If 12. At the Network Settings screen, verify
you see a Fail to load Operating System Typical settings is selected then click on
message, press Ctrl-Alt-Del to reboot. Next.
13. At the Workgroup or Computer Domain
With a blank hard drive installed, the system screen, select No, this computer is not on a
should automatically boot to the Recovery Network.... The typical workgroup name is
CD. A blue text-based screen appears, titled NICOLET. Click on Next.
Windows Setup, while the system loads
files. The system copies more files and configures
3. At the Welcome to Setup screen, press Enter the system while displaying a series of
to set up Windows XP now. informational screens. This process takes
about 30 minutes to complete. When
4. Press F8 to agree to the license terms. finished, the system reboots.
5. Highlight the Unpartitioned space listing 14. At the Welcome to Microsoft Windows
and press Enter to set up Windows XP on screen, click on Next.
the selected item. The system creates a new
partition and displays a format options 15. At the How will this computer connect to
screen. the Internet? screen, select Local Area
Network (LAN) and click on Skip.
6. Select (highlight) the option to Format the
partition using the NTFS file system. DO 16. At the Ready to Activate Windows screen,
NOT select the “Quick” option. Press select No, remind me every few days.
Enter. Click on Next.
17. At the Who will use this computer? screen,
The system formats the drive, copies some type Nicolet into the Your Name field and
files, reboots to a Windows XP screen, and click on Next.
displays a series of informational screens
while it copies more files This entire
process takes about one hour to complete
for a 40GB drive.
screen, click on Next.
8. At the Personalize Your Software screen,
enter the facility name in the Name field
and click on Next.
5 - 44 Revision 2/18/05
System Procedures
Step Action
The system goes to the Windows XP login
screen.
19. If prompted, click on the VIASYS user icon
to start Windows XP.
20. From the Choose an Icon window, click on
Close button to exit the window. Close the
balloon asking if you wish to take a tour.
21. Remove the Recovery CD from the CD
drive and store it in a safe place with the rest
of the system software.
Revision 2/18/05 5 - 45
Blank Page
5 - 46 Revision 2/18/05
Chapter 6
Troubleshooting
Introduction
This chapter provides troubleshooting information and Software/Application Problems
procedures for VIASYS Neurocare’s line of XP-based 1. For lock up problems during system operation,
neurodiagnostic instruments - Endeavor CR, press and hold the <Ctrl>-<Alt>-<Delete> keys
VikingQuest and VikingSelect. simultaneously to invoke the Windows Security
The modular construction of these instruments and the screen, then click on Shut Down to reboot the
USB/FireWire Diagnostic packages included with these system.
systems make troubleshooting easy.
2. If the problem recurs, reboot and click on
The first part of this chapter describes the use of the Start>Help and Support>Fixing a problem for
USB/FireWire Diagnostics for testing the VIASYS- guided troubleshooting assistance related to the
unique hardware modules. Windows XP operating system and computer
Next, is a section on Symptoms & Solutions that platform.
addresses a variety of potential hardware, software, 3. Verify that the screen savers and power
environmental and operational issues. management features are turned off.
Finally, we provide a list of Error Messages that you
4. Verify that no “unauthorized” third-party software
might encounter and suggestions for resolving these
packages have been added to the system -
errors.
especially programs that may load on start-up and
run in the background.
Try this First
5. From each drive’s Properties screen/Tools tab, run
Historically, the most common problems fall under two
the Error Checking utility to verify the integrity of
categories: cabling problems and operational problems.
the system’s file/directory structure.
To resolve problems quickly and efficiently, we
recommend the following general procedures. 6. From each drive’s Properties screen/General tab,
verify at least 20% free space. Run the Disk
Hardware/Cabling Problems
Cleaner utility to remove temporary files from the
1. Verify that all system cables are properly connected system and conserve disk space.
and securely attached. If necessary, refer to the
7. Check the error logs to look for clues to the source
cabling diagrams at the beginning of Chapter 3.
of a problem. Refer to Chapter 4: Software
2. Verify the system is plugged directly into a working Description for detailed instructions on checking
hospital grade receptacle. Systems should not be the error logs.
plugged into an extension cord or an unapproved
(non-medical grade) power strip. Operational Problems
Consult your system User’s Guide or On-Line Help for
3. Verify that the power On/Off switch on the isolated assistance with running the application.
power supply or medical grade power strip is
turned ON. Verify that the indicator light on the Frequently Asked Questions are posted on the Nicolet
power supply or power strip switch is illuminated. Biomedical web site at:
If necessary, check the fuses or circuit breaker. http://www.nicoletbiomedical.com/faqs.shtml
4. Verify that the indicator lights are illuminated on Other Problems
the base unit, computer, and external modules.
Consult the following Fast Find Index to find solutions
5. Run the USB/FireWire Diagnostics to verify that for a variety of common problems.
all VIASYS-unique modules are functioning If you are unable top resolve a problem by yourself,
correctly. contact VIASYS Customer Care for further assistance.
6. Check the Device Manager to look for clues to the VIASYS Neurocare
source of a problem. Refer to Chapter 4: Software Tel: 608/273-5000 or 800/356-0007
Description for detailed instructions on using the Email: madison.helpdesk@viasyshc.com
Device Manager.
Revised 2/18/05 6-1

Fast Find Index
Noise/Artifact Problems
Environmental Checklist...................................... 6-17
Electrode Application Checklist .......................... 6-18
Equipment Checklist ............................................ 6-19
Flat Line Data Problems.................................... 6-19
Other Data-Related Problems

No patient data displayed ..................................... 6-20
System locks up during data acquisition.............. 6-20
Amplifier Problems............................................ 6-20
Computer Problems
Base Unit Blows Fuses ........................................ 6-22
Boot Problems...................................................... 6-22
Slow operation (VikingQuest) ............................. 6-22
Display Problems
No display for desktop-based systems ................. 6-22
No display for laptop systems.............................. 6-22
Printer Problems
Preliminary check ................................................ 6-23
Deleting printouts (VikingQuest & VikingSelect) 6-23
Electrical Stimulator Problems......................... 6-24
Auditory Stimulator Problems.......................... 6-26
Network Problems
Hardware checks .................................................. 6-26
Windows XP network settings ............................. 6-26
Cannot log onto another station ........................... 6-27
Cannot transfer a file over the network................ 6-27
Data transfer is exceptionally slow ...................... 6-27
Login to the network is denied............................. 6-27
Newly installed station does not communicate
with the rest of the network.................................. 6-27
6-2 Revised 2/18/05

Troubleshooting
USB/FireWire Diagnostics
The Endeavor CR, VikingQuest and VikingSelect To start the Diagnostics, click on the Diagnostics icon,
XP-based systems feature diagnostic packages with a or select Start>Programs>Nicolet>Tools>Diagnostics.
common user interface. The diagnostics are started from A Caution window appears, reminding you to
a desktop icon: disconnect all patient electrodes to the patient before
proceeding. Click on OK to close the window.
The Diagnostics window opens, displaying a menu bar,
an instruction panel, and a results panel. Each test
provides on-screen instructions.
Endeavor CR VikingQuest VikingSelect
The diagnostic packages allow a non-technical system

user to identify and correct hardware malfunctions
associated with VIASYS-designed hardware. Instruction Panel
Malfunctions may include loose or improper
connections, as well as faulty Least Replaceable Units
(LRUs).
The diagnostics run in two modes.
• The AutoTest mode runs without user interaction,
and provides a short Pass/Fail report for each tested
LRU. Results Panel
• The Manual test mode requires user interaction.
Individual tests are provided for the headbox,
control panel, auditory stimulator and electrical Diagnostics Window
stimulator. The bottom of the page shows the diagnostic menu bars
for the Endeavor CR, VikingQuest, and VikingSelect
respectively.
Diagnostics Menu Bars
Revised 2/18/05 6-3

AutoTest The diagnostic sets the filters to a known state. The

amplifier generates a 20Hz sine wave calibration signal.
The AutoTest button starts the set of This signal is applied to the non-inverting (+) input of
automatic tests. The AutoTest software all channels, and the inverting (-) inputs are connected
module tries to read ID registers on the base to ground. The diagnostic software performs three
board, control panel, stimulators, calibration tests at gain settings of 100, 10000 and
amplifiers, and headboxes. Test results are displayed as 10,000 respectively, using sine wave peak-to-peak
Pass/Fail. amplitudes of 20mV, 2mV and 200uV respectively. The
diagnostic reads the resulting set of values from the
ADC. If all channels are within
+/-10% of the correct ADC value, the amplifier test
passes. If the amplifier test fails, software also identifies
the failing channel(s).
Since the VikingQuest amplifier circuitry is physically
divided between the preamplifier module and base unit,
the AutoTest does not perform an amplifier calibration
AutoTest Results (Endeavor CR) test. It checks the ADC only. The calibration test is
preformed as part of the manual Head Box Test instead.
For Endeavor CR and VikingSelect systems, if the
The following chart lists the physical assemblies
amplifier is detected, the diagnostics perform an
checked by the AutoTest for the Endeavor CR,
amplifier calibration test.
VikingQuest and VikingSelect.
Endeavor CR VikingQuest VikingSelect VikingSelect

*STOOB
ECR Base Bd. VQ USB Base Bd. ISA Auditory Stim Bd. SC-1 Stimulus Controller
Auditory Stim Bd. Auditory Stim Bd. ISA E-Stim Bd. ES-8 Amplifier
IOM Electrical Stim Stim Input Firmware D-Stim Controller Bd. ET16A & ET-16B
Pods Head Box Type
IOM Control Panel 2nd Electrical Stimulator ES-8 Amplifier EA-2 or EA-4 Amplifier
IOM EP16 Amplifier VQ Base ADC ET16A & ET-16B

Head Box Type
EP16 Head Box Type EA-2 or EA-4 Amplifier
STOOB = STim Out Of the Box
6-4 Revised 2/18/05

Troubleshooting
Board Report amplifier, control panel and stimulators, as well as the

base board DSP firmware version. The diagram at the
The Board Report button provides a more bottom of the page shows the board report for an
detailed list of board findings, including Endeavor CR.
hardware revision levels for the base board,
Board Report for Endeavor CR
Revised 2/18/05 6-5

Manual Tests headbox input. The Diagnostics software continually

scans the electrode inputs and measures the ADC value
The Manual Tests require user interaction to verify for each channel. When the software detects a valid
headbox integrity and stimulator output. ADC level (24576 +/- 10%), it displays a green status
Head Box Test (Endeavor CR) box for the associated headbox input. Software
continues to scan the electrode inputs until you
This test requires you to connect an
complete the test by pressing Pass, Fail, Cancel or
electrode linker cable (019-401000) from
Reset.
the EP16 Amplifier Cal output to each
HB-1 and HB-2 headbox input connector You may view the ADC values for each electrode input
by enabling the View Detailed report.
The EP16 amplifier generates a 2uV, 20Hz sine wave
calibration signal that is routed via the jumper to a
Endeavor CR Head Box Test and Diagnostics Screen
Head Box Test (VikingSelect)

The Head Box test for the VikingSelect
ET16A and ET-16B head boxes uses the
same algorithm as the Endeavor CR.
VikingSelect Head Box Test and Diagnostics Screen
6-6 Revised 2/18/05

Troubleshooting
Amplifier Test (VikingQuest) When you press the Start button, the software acquires
The VikingQuest Amplifier Test requires data and looks for an ADC count of 6553 +/-6%. If the
you to jumper a calibration signal from the count is within range, the software displays a green
base unit’s Calibration Out connector to an status box to signify the calibration test passed. If the
amplifier channel’s -, + and common inputs test fails, software displays a red status box.
using a special loop-back calibration cable You must repeat the test for each amplifier channel and
(P/N 085-420401). press the Pass, Fail, or Cancel button to exit the test.
The Diagnostic software generates a square wave
calibration signal of +1V, 1ms duration with a baseline
at 0V.
VikingQuest Amplifier Test and Diagnostic Screen
Revised 2/18/05 6-7

Auditory Test (All Instruments) This Diagnostic screen is the same for Endeavor CR,
The Auditory Test requires you to verify VikingQuest and VikingSelect.
audible click and tone burst signals from
the left and right headphones.
Auditory Stimulator Diagnostic Screen
Control Panel Test operation of each control panel’s potentiometers.

(Endeavor CR and VikingSelect) The Endeavor CR’s control panel contains five
The Control Panel Test for the Endeavor potentiometers; the VikingSelect contains two
CR and VikingSelect checks for proper potentiometers.
Endeavor CR
s VikingSelect
Control Panel Diagnostic Screens
6-8 Revised 2/18/05

Troubleshooting
Control Panel Test (VikingQuest) For VikingQuest, the Control Panel Test checks for
The Control Panel Test for the VikingQuest proper functioning of all the buttons, as well as the
is more comprehensive than the equivalent control panel’s potentiometers.
test for Endeavor CR and VikingSelect.
VikingQuest Control Panel Diagnostic Screen
Smart Probe Test (VikingQuest) Turning the probe wheel displays a percentage reading
The Smart Probe Test for the VikingQuest between 0 and 100%.
checks the operation of the S403 Current To check electrical stimulus delivery, you may stimulate
Probe plugged into the VikingQuest Base your wrist or thumb muscle by pressing one of the probe
Unit’s rear panel. push buttons. The current level is controlled by probe
When you press each push button on the probe, the wheel, with a maximum value of 25mA delivered.
software increments an associated counter on the screen. Press the Pass, Fail, or Cancel button to verify the test
results and exit the Smart Probe test.
VikingQuest Stim Probe Diagnostic Screen
Revised 2/18/05 6-9

Smart Probe Test (VikingSelect) the screen. Turning the probe wheel displays a
The Smart Probe Test for the VikingSelect percentage reading between 0 and 100%.
checks the operation of up to two S403 To check electrical stimulus delivery, short the + and -
Current Probes plugged into the IES-2 probe tips together and press the Stim Loop Back
Clinical Electrical Stimulator modules. button. The system will display a green or red filled box,
indicating a pass/fail result for the probe being tested.
You must first select which stimulus probe (Ch1-2) you Press the Pass, Fail, or Cancel button to verify the test
wish to test. When you press each push button on a results and exit the Smart Probe test.
probe, the software increments the associated counter on
VikingSelect Stim Probe Diagnostic Screen

Note: The Stim Probe Tests panel shows four channels
of electrical stimulator probes, however, only channels
1 and 2 are used. At one point in product development,
there was a plan to allow two IES-2 modules to be used
on a single instrument; this plan was not implemented.
6-10 Revised 2/18/05

Troubleshooting
IOM Electrical Stim Test (Endeavor CR and

VikingSelect)
The IOM Electrical Stim Test is common to
the Endeavor CR and the VikingSelect.
For the Endeavor CR, this test verifies
delivery of an electrical stimulus to each of
the Stimulus Pod output connectors. For the
VikingSelect, this test verifies stimulus delivery to each
connector pair on the IES-16 IOM Electrical Stimulator
module.
For either instrument, the test requires you to place a
jumper between the pairs of output connectors, then
select the jumpered pair on the Diagnostic screen.
Software sends a 5mA current pulse to the selected
connector pair and reads back the delivered level. If the
delivered level is within +/- 10% of the intensity value,
software displays a green box, indicating a pass status.
Otherwise, software displays a red box, indicating a
failure.
Jumpered Outputs on the SP-1 Stimulus Pod
You must repeat the test for all electrode pairs for each
channel.
Press the Pass, Fail, or Cancel button to verify the test
results and exit the IOM Electrical Stimulator test.
Revised 2/18/05 6-11

Electrical Stimulator Diagnostic Screen - Endeavor CR
Electrical Stimulator Diagnostic Screen - VikingSelect
Note: The Viking Select IES-16 Electrical Stimulator E3/E4 position, and the diagnostic conducted using the
has an external address switch that defines the stimulus E3/E4 columns.
channels as either E1/E2, or E3/E4. For VikingSelect
systems that have an IES-2 and IES-16 stimulator
connected simultaneously, this switch must be set to the
6-12 Revised 2/18/05

Troubleshooting
File Management Endeavor CR Error Messages

The Diagnostic software provides several menu buttons
for managing test reports. LRU Error Error Message
Code
New
100 1 STIM Test Passed
The New button creates a new text file that
contains the results of the current test. 100 2 STIM Test Failed
100 3 STIM Test Failed:

Open Base board is not connected
The Open button opens a previously created 100 4 STIM Test Failed:
test results file. Software error

Software setting error
Save
The Save button lets you save a newly 100 6 STIM Test Failed:
created test results file. Auditory board is not connected
200 1 Amplifier Test Passed

Print 200 2 Amplifier Test Failed
The Print button lets you print a hardcopy
200 3 Amplifier Test Failed:
of the test results file that is currently open.
Amplifier is not connected
200 4 Amplifier Test Failed:

Diagnostic Error Codes Amplifier settings error
When the Diagnostic software detects a failure, it 200 5 Amplifier Test Failed:
provides an error code to pinpoint the failure mode. The Calibration error
error code is presented in the form xxx-yyy, where xxx
represents the LRU and yyy is the result code for pass or 300 1 Control Panel Test Passed
fail. 300 2 Control Panel Test Failed
The following charts summarize the error codes: (not connected)
400 1 Stim Pod Test Passed
400 2 Stim Pod Test Failed

(not connected or illegal pods
configuration)
500 1 Headbox Test Passed
500 2 Headbox Test Failed:

Incorrect headbox type


No headbox has been connected
700 1 Auditory Stimulator Test Passed
700 2 Auditory Stimulator Test Failed

(not connected)
Revised 2/18/05 6-13

VikingQuest Error Messages

LRU Error Error Message
Code
Code 900 0 2nd Electrical Stimulator
Test Passed
100 0 STIM Test Passed
900 1 2nd Electrical Stimulator
100 1 STIM Test Failed Test Failed
Base board is not connected VikingSelect Error Messages
100 3 STIM Test Failed: LRU Error Error Message

Software error Code
100 4 STIM Test Failed: 100 0 STIM Test Passed
Software setting error
100 1 STIM Test Failed
Auditory board is not connected 100 2 STIM Test Failed:
Base board is not connected
200 1 Amplifier Test Failed Software error
300 0 Control Panel Test Passed 100 4 STIM Test Failed:
300 1 Control Panel Test Failed Software setting error
400 0 Auditory Stimulator Test Passed 100 5 STIM Test Failed:

Auditory board is not connected
600 0 Smart Probe Test Passed
200 1 Amplifier Test Failed
600 1 Smart Probe Test Failed
300 0 Control Panel Test Passed
700 0 Base board Firmware Test Passed
300 1 Control Panel Test Failed
700 1 Base board Firmware Test Failed
400 0 Auditory Stimulator Test Passed
800 0 Base board ADC Test Passed
800 1 Base board ADC Test Failed
600 0 Smart Probe Test Passed
800 2 Base board ADC Test Failed:
Amplifier is not connected 600 1 Smart Probe Test Failed
800 3 Base board ADC Test Failed: 700 0 Base board Firmware Test Passed
Amplifier settings error 700 1 Base board Firmware Test Failed
800 4 Base board ADC Test Failed: 800 0 Base board ADC Test Passed
Amplifier acquisition error
800 1 Base board ADC Test Failed
ADC out of valid range 800 2 Base board ADC Test Failed:
Data loss error 800 3 Base board ADC Test Failed:
Amplifier settings error
6-14 Revised 2/18/05

Troubleshooting

Code

Amplifier acquisition error

ADC out of valid range

Data loss error

Test Passed

Test Failed
Revised 2/18/05 6-15

Blank Page
6-16 Revised 2/18/05

Troubleshooting
Symptoms and Solutions

This section describes some specific troubleshooting The causes of noise problems may be:
techniques to try for several symptom categories. • poor electrode application
• incorrect filter/sensitivity settings
Noise/Artifact Problems • incorrect stimulus rate settings
• a noisy environment
Noisy waveforms are the most common type of problem
with neurodiagnostic systems, as the amplifiers are very • faulty amplifiers
sensitive, and able to pick up minute amounts of noise Use the following checklists to determine and resolve
from a variety of sources. Evoked potential tests and the most common noise-related problems.
sensory nerve conduction tests are most affected by
noise problems.
Troubleshooting Noise: Environmental Checklist
Items to check Detail

1. Make sure any CRT monitor in the room is separated We recommend 2 to 3 feet away from the
from the amplifier. amplifier. LCD flat panel displays are not a
significant problem.
2. Turn off all fluorescent lights or dimmer switches Do not have dimmers set to the middle
when operating the equipment. position.
3. Turn off and unplug any equipment in the same room

as the system.
4. Remove any outlet strips or extension cords, if used, System should plug directly into the wall
to connect the system to the wall outlet from its isolated power supply or from the
cart-mounted medical grade power strip
supplied by VIASYS.
5. If using a metal bed, is it grounded? Verify with an electrician or Biomedical

Engineer.
6. Use a dedicated circuit (line) for the system. Make Verify with an electrician or Biomedical
sure no other devices are plugged into the same Engineer.
outlet
7. Make sure your wall outlet has proper grounding. Verify with an electrician or Biomedical
Approximate age of wiring in the walls: __________ Engineer.
8. Do you have a radio station transmission tower If Yes, enter approximate distance in ft. to
nearby? Yes: ___ No: ___ the station.
9. Are there any large electrical devices in adjacent X-ray equipment, MRI, refrigerator, air
rooms? Above or below? Yes: ___ No: ___ conditioner, elevator motors, etc.
10. Are there any large power feeds or circuit boxes in Circuit breaker boxes, fuse boxes, large
nearby walls? Yes: ___ No: ___ metal containers, etc.
11. Are there any data cables in the walls of the testing GND shield terminated only at one end.
room? Yes: ___ No: ___
Revised 2/18/05 6-17

Troubleshooting Noise: Environmental Checklist

12. If in an office environment, are there any appliances Toasters, microwaves, computers, lamps,
in the room with the system? Yes: ___ No: ___ coffee machines, etc.
13. Unplug any non-critical care equipment in the O.R. Heat lamps, microscope, electric bed,
warmers, etc.
14. Move the system to a different room away from the Move the system to a different part of the
existing location. building.
15. If using the system in the operating room, Disconnect Bovie from the wall outlet.
momentarily unplug the Bovie Knife.
Troubleshooting Noise: Electrode Application Checklist

1. If using a Concentric Needle Adapter, make sure it The ground wire on the adapter should have
has a good patient ground connection. a patient ground lead
2. Do you have a good patient ground connection to the Use the largest ground pad electrode you
amplifier? have. Do not use a needle electrode for
ground.
3. Verify that all electrodes and/or needles are inserted Push in each connector at the amplifier
tightly into the amplifier connectors. inputs.
4. Verify that all electrodes and/or needles are attached Reapply electrodes if necessary.
correctly to the patient.
5. Bundle/braid all recording electrode leads together. Helpful in reducing 50Hz/60Hz noise.
There should be no looping wires on the patient.
6. Make sure the stim transducer cables, stim electrode If the recording electrode leads must cross
leads and any power cords are separated from the other leads/cables, make sure they cross
recording electrode leads. perpendicular to each other.
7. Use electrodes that are made of the same types of Do not mix metals or manufacturers.
metal and the same manufacturer.
8. Swap the existing electrodes with new ones. Electrodes do wear out.
9. Try a different brand of electrodes to eliminate the Type, batch or style of electrode.
possibility of a common flaw in the electrodes.
10. Remove the EEG grounding mat if one exists. May act as an antenna for noise.
11. Do not place the ground electrode on middle of EKG residual waves look much like 60Hz.
patient’s chest. Try the shoulder or thigh instead.
6-18 Revised 2/18/05

Troubleshooting
Troubleshooting Noise: Equipment Checklist

1. Check the live signal (View Input mode). If noise is Adjust the stim rate until the signal rolls on
locked in place on the waveform or seemingly the screen. This will be averaged out over
triggered from one place on the waveform screen, time. Use an odd number, such as 10.3 or
change the stimulator rate to an odd number to avoid 11.1 stimuli/sec. for an ABR; 4.7 or 5.1 for a
time-locking the sweep to 50/60Hz noise. VEP.
2. Check the impedance of surface electrodes. For DO NOT check impedances on concentric
evoked potential studies; electrode impedances needles or ring electrodes.
should be below 5Kohms and matched within
1.5Kohms. For the O.R., look for a good balance
under 30Kohms.
3. In most applications, do not let the stim rate exceed Formula: (1/[Stim Rate]<Timebase
the acquisition window (timebase).
4. Short the recording electrodes together temporarily If the noise disappears, the amplifier is OK,
in free run EMG mode, or in View Input mode. and the problem is most likely electrode-
related.
5. If 50Hz/60Hz noise is suspected, measure the time 20ms = 50Hz noise

interval between consecutive peaks with your 16.6ms = 60 Hz noise
cursors.
6. If in the O.R., run a baseline before you start the Perform the baseline test before other
surgery to verify proper system operation. equipment is powered up.
7. Put a loose knot in the power cord to disrupt the

possible antenna effect.
8. Orient the computer/cart/amplifier in different Rotate, or move the amplifier around the
directions and watch for changes in noise levels room.
9. Try rotating the patient’s chair 90 degrees.
Flat Line Data Problems For the Vikings, enter the free run EMG mode and run a
calibration pulse for each channel.
Flat line data problems are often caused by incorrect
parameter settings, loose connections, or static If a single channel, or set of channels consistently
electricity damage to the amplifier inputs (in cold dry display a flat line, suspect the headbox, headbox cable,
climates). or amplifier module. There may be a loose or broken
connection in the headbox/amplifier signal path or static
On the VikingQuest amplifiers, make sure the amplifier
electricity may have damaged the affected amplifier
switches are pressed in.
channels.
Run the USB/Firewire Diagnostic AutoTest and
If all channels are affected, the problem may be caused
amplifier/headbox tests.
by the amplifier, amplifier cable, or a problem in the
With system power off, disconnect and reconnect the base unit.
external cable connections. Verify correct sensitivity
and filter settings. Increase the amplifier sensitivity
(SNS) setting and try recording. Try this step a few
times. If the new setting displays curve data, the
problem was an incorrect parameter setting.
Revised 2/18/05 6-19

Other Data-Related Problems Static discharge may have occurred. If this is possible,
spray the entire area with static guard.
No patient data displayed
Try a different test modality. If that modality works,
After you have verified that the system power is OFF, reload the application software. For the Vikings, reload
disconnect and reconnect the cabling from the amplifier the Master software, if necessary.
to the console base. Disconnect and reconnect all
cabling to the console base and the processor. Is an error message displayed on the screen? If so, refer
to the Error Messages section of this chapter.
Run the USB/FireWire Diagnostics to verify the
amplifier/stimulator modules are recognized and Log the events which occurred before the lockup. List
functioning correctly. the sequence of button presses, tests performed and
exactly what was done prior to lockup.
If no trace appears on the display after pressing Switch
and Ave, check the View Input mode to make sure that Perform a power audit using an Onegraph or other
the system is simply not rejecting all data due to power monitoring device.
excessive artifact or an incorrect sensitivity setting. Measure the voltage from the wall outlet.
Use a different amplifier channel. (Note: Remember to
change channels in the software also.) Amplifier Problems
Try changing sensitivity and filter settings. Launch the USB or FireWire Diagnostics and run the
AutoTest to perform a thorough check of the amplifier
Run a cal pulse using the EMG test mode. Try all
module. If an amplifier is detected, the diagnostic
amplifier channels.
software generates a calibration signal and
Try using a different settings file that is similar to the automatically verifies proper signal processing within
file used. the amplifier module, as well as communication
Try using any free running EMG or NCS protocol. If between the amplifier module and the computer.
you do see free running EMG traces, suspect a Run the manual Headbox Test to check signal path
stimulator/trigger failure. integrity from the headbox inputs to the host computer.
If the problem occurs only on a single channel, replace Plugging/Unplugging Amplifiers
the electrodes.
The Endeavor CR amplifiers connect to the system
Exit the application and shutdown the system, using the using a USB interface. The VikingSelect amplifier
shutdown procedure to reset the parameters. modules connect to the system using a FireWire
Run Disk Check to verify the hard disk integrity. interface
System locks up during data acquisition When you plug/unplug one of the above modules with
power applied, there is no danger of physical damage to
If possible, exit the application and reenter your test.
the system. However, the application software does not
Press Ctrl+Alt+Delete to access the Windows Security detect that a module exchange has taken place, and the
screen. Click on Shutdown. Power down, wait for 30 software may not operate properly. Therefore, we
seconds, then reboot. recommend powering down the system before
A lockup during data acquisition may indicate a exchanging any modules.
hardware problem with the A/D converter. Run the
USB/FireWire Diagnostics to test that possibility. CAUTION
Use the Event Viewer to examine the Application Log Never disconnect or reconnect the VikingQuest
for possible software errors. amplifier or amplifier arm with the system power on.
This practice will damage the amplifiers.
Verify that you do not have multiple VIASYS
acquisition applications loaded on the same computer.
They may not co-exist well (This should not be a
problem with customer units, only with VIASYS demo
computers that are loaded with multiple product
software packages, for example Bravo + VikingQuest +
VikingSelect.).
From the Disk Manager, run the Disk Check utility.
6-20 Revised 2/18/05

Troubleshooting
Filter Tests .
The Endeavor CR and Viking amplifier systems use a LFF=0.5Hz
combination of digital (software) and hardware filters. HFF=15kHz
Normally, the USB/FireWire diagnostics will detect
amplifier problems. If, however, you experience a wave
shape-related problem that is ambiguous in nature, you LFF=10Hz
HFF=15kHz
may want to verify that all hardware filters are working
properly.
The generic test for hardware filters is to run a common LFF=100Hz
square wave calibration pulse through all amplifier HFF=15kHz
channels, and observe the effects of the filter settings on
the shape of the waveform. This test works best with all Effects of LFF Settings on a
channels displayed at the same time and, if possible, Square Wave Calibration Pulse
overlaid. A time base of 10ms full screen (1ms/div) is
optimal for showing changes in wave shape. On the High Frequency Filter
Viking, an EP or MMP test screen can be set up for
Start with the LFF and HFF filter settings wide open. As
performing the filter tests. The VikingQuest requires an
you lower the HFF setting, the waveform shape
external calibration pulse.
gradually rounds off.
NOTE: Version 7.4 VikingQuest software does not LFF=0.5Hz

allow checking filters by this method, as the HFF=15kHz
amplifier is shut off during presentation of
the external cal pulse for purposes of
stimulus artifact reduction. Software version LFF=0.5Hz
8.2 will feature a Calibration mode, where Hff=5kHz
the artifact reduction feature will be turned
off.
LFF-0.5Hz
HFF=1kHz
Effects of HFF Settings on a
Low Frequency Filter Square Wave Calibration Pulse
Start with the LFF and HFF filter settings wide open. As
The example below shows a VikingSelect EP waveform
you raise the LFF setting, the waveform shape gradually
screen set up to perform a filter check on eight overlaid
changes to a form that resembles the charge/discharge
amplifier channels.
current in a capacitive circuit
Revised 2/18/05 6-21

Computer Problems Slow operation (VikingQuest)
Base Unit blows fuses If you replace printers and install a new printer driver on
the system, the waveform data displayed on the screen
Before you attach a laptop computer’s power adapter to may become very slow. The QMUP test displays a
the base unit, make sure the laptop’s batteries are fully slow-moving flat dashed data line. To resolve this issue,
charged. The laptop may draw enough current to blow you have to uninstall the printer driver, reinstall the
the fuses on the base unit. printer driver, then reload the Master Software, in that
Boot problems order. Refer to Chapter 3: Printers/Printer Drivers for
detailed information.
Determine where in the boot process the system fails.
1. Have you just worked on the system? For desktop Display Problems
systems, recheck the orientation and security of all
internal cable connections. Verify all boards are No display for desktop-based systems
correctly placed and firmly seated. Make sure the monitor is turned on (switch is on the
front or the side of the monitor) and plugged into the
2. Have you just added new hardware or software, If
video connector at the back of the computer. Verify the
so, try restoring XP to an earlier restore point.
green power indicator light is on. Reseat the monitor
3. Does the POST (Power On Self Test) complete? power cable.
Does it issue a beep code or display an error The brightness and/or contrast controls on your monitor
message on the screen? Verify the isolation power supply and computer power
4. Check the CMOS settings to verify the factory- switches are turned on.
default settings have not been modified accidently. Check the video cable for bent or pushed-in pins.
5. Do the fans and indicator lights turn on when you No display for laptop systems
power on the system? If not, check the following:
Press the Space Bar to "wake up" the computer. Press
- Verify a good source of a.c. power and that the the Purple button to return the laptop from the
power cord is functional and securely connected. "Hibernate" mode.
- Measure the power supply voltages at the Slide the laptop power switch off, then on again to
motherboard. reboot the system.
- For desktop systems, remove all expansion cards
and disconnect the drives, leaving only the monitor
and keyboard attached. Does the system start up
with this minimal configuration? If not, replace the
power supply.
- If yes, connect the drives and replace the
expansion cards one-by-one until you determine
which part may be causing the power supply to fail.
NOTE: For earlier VIASYS instruments, we

recommended the use of the #1TuffTest
floppy-based diagnostic to check
motherboard integrity. The BIS (Boot
Integrity Service) feature of many newer
motherboards does not allow the system to
load non-standard operating systems or files
during the boot process. Since TuffTest is
written in machine code, and is independent
of any operating system, it may not be useful
for testing newer platforms.
6-22 Revised 2/18/05

Troubleshooting
Printer Problems 5. Close the options window and check the printer
spool for any screen copies. If they are there, you
Common printer problems include: will see a printer icon below your printer type with
• Your printer generates nonsense printouts a listing of "X"% of VikingQuest screen copy
• Your printer will not print a screen copy. complete.
• Your printer is continuously feeding paper.
6. Highlight the screen copy line and click on the
These conditions usually indicate that the wrong printer Delete key in the tool bar line. Wait about 30
type is selected in the Printer Setup of the Master seconds to see if another screen copy appears and
Settings. delete it. Do these steps for ALL screen copies in
Preliminary check the buffer. Return to the Master Main Menu. Turn
on the printer, then try printing again. If the
Consult the troubleshooting section in your printer
problem persists, go to the next part of this section
manual.
If the previous steps do not fix the printer problem,
Check that all printer cables are connected properly and
please try the following:.
are not kinked.
1. Go to the Master Main Menu, select Utilities, then
For Viking systems, check the Master Settings File,
select Exit to Windows.
Printer Setup, for the correct printer selection.
Check that the printer is turned on. 2. Open the Program Manager (by double clicking on
the Program Manager icon.)
Check that the printer paper tray has paper in it.
3. Open the Main window and then open the File
Run a printer self test. See your printer user manual.
Manager (double click on icons to open.).
Delete the items in the print buffer to stop printing (See
instructions below). 4. From the File Manager, double click on the vikdir
directory
Deleting printouts (VikingQuest and
VikingSelect) 5. Double click on the spool directory.
1. Make sure the printer is connected to the 6. When you open the spool directory, you may see
VikingQuest, has paper loaded and is turned off. some files come up on the right side of the screen,
if so, ALL OF THESE FILES MUST BE
2. Go to the Master Main Menu, select Utilities, then DELETED. (These files may be called spmeta,
select Exit Viking to Windows. splot, report.tmp, etc.) To delete these files,
3. Open the Program Manager by double clicking on highlight the first file by clicking on it once. It will
the Program Manager icon., if necessary, then open be highlighted blue. Next scroll down to the last
the Main folder. Click on the Print Manager icon to file and hold down the [shift] key on the keyboard
open the Windows Print Manager. and click the left mouse button. This will highlight
ALL of the files in the spool directory. Go to the
4. Verify the default printer is set to the proper printer. File menu at the top of the screen and click on
To do this, select Options, then Printer Setup. If Delete to delete all the files.
your printer is not set as the default, highlight it
and select Set as Default. 7. Once all the files are deleted, close the File
Manager and Main windows and go back to the
VikingQuest Master Menu. Run the shutdown
procedure, power down, and reboot.
Revised 2/18/05 6-23

Electrical Stimulator Problems Testing Electrical Stimulator Specifications
Is the VikingQuest or VikingSelect control panel If you suspect an electrical stimulator is not performing
Stimulator LED blinking to indicate a STIM ON to specification, you may check the stimulator output
condition? If so, is the Stim Probe connected to the using a 4 Kohm load and oscilloscope. Alternatively,
probe jack? you can use the instrument itself as a digital
oscilloscope by connecting the stimulator output to a
On the Endeavor CR, Is the STIM LED blinking? To
load/attenuator test fixture and feeding the attenuated
view the Stim LED, look though the ventilation slots at
signal to your system’s amplifier. The following
the lower right side of the base unit case. The yellow
schematic diagram shows a suitable loop back test
LED should be blinking whenever a stim pulse is being
fixture.
delivered (The blue LED is a power indicator.)
Check the stimulator cabling for secure and proper NOTE: Version 7.4 VikingQuest software does not
connections. allow checking the electrical stimulator by
Run the USB/FireWire Diagnostics to verify the this method, as the amplifier is shut off
condition of the electrical stimulator and probes. during presentation of the stimulus pulse for
purposes of stimulus artifact reduction.
Does the display show the amount of current to be
Software version 8.2 features a Calibration
delivered? If it does not, verify that the proper
mode, where the artifact reduction feature is
stimulator mode is selected (Console vs. Remote).
turned off.
Display the Mode parameter and settings. Select
Remote when using the stimulator probe; select Console
when using the Stimulator Level dial on the control
panel or stimulating electrodes
Exit the VIASYS acquisition application and reenter the
test.
500KΩ
Stimulator 4KΩ 10Ω Amplifier
500KΩ
/100K Loopback Test Fixture
Procedure Display
1. Select a test mode that uses the electrical stimulator. - Timebase: 1 ms/div
This might be NCS/MNC or EP/SEP. - Sensitivity: 1 mV/div
2. Set up the following acquisition parameters: - View Mode: View Input
Stimulus - Delay: -5 ms
- Rate: 5.3 Hz Amplifier
- Duration: 1 ms - LFF: 1 Hz
- Delivery: Recurrent - HFF: 10KHz
- Gating: Off - Sensitivity: 1 mV/div
- Mode: Console
- Type: Voltage
- Range 400V
6-24 Revised 2/18/05

Troubleshooting
3. Connect the + and - outputs of the electrical The leading edge tolerance is +20V/-40V. The
stimulator to the input of the load/attenuator test trailing edge should measure 360V (3.6mV), with
fixture. Connect the attenuator outputs to the + and a tolerance of
- inputs of your system’s headbox or amplifier +40V/-120V.
module. A connection to Common is not
8. Change the stimulus duration to 0.1ms. With the
necessary.
Stimulus Intensity knob set to maximum, the
4. Set the control panel’s Stimulus Intensity knob to stimulus pulse should reach its maximum value of
maximum, and begin stimulation. If everything is 400V. The rise/fall times of the pulse should be less
set up correctly, the electrical stimulus pulse than 100us.
should appear on the display. The example below
9. Change the stimulus type to Current with a range of
shows the electrical stimulus pulse on a
100mA, and repeat steps 3 - 8.
VikingSelect, using the SEP test mode.
10. If your system has S403 Stimulus Probes, change
5. Turn the Stimulus Intensity knob up and down, and
the stimulus mode to Remote, and repeat steps 3 -
watch for a smooth amplitude transition.
9.
6. Set the stimulus intensity back to maximum, and
11. If your system has two stimulator channels, repeat
collect an average of ten sweeps.
steps 3 - 10 for Channel 2.
7. Using the cursors, measure the voltage levels at the
leading and trailing edges (peak and droop points)
on the waveform. The peak should be 400V
(400V/100,000 = 4mV measured on the screen).
VikingSelect SEP Test Set Up for Measuring Electrical Stimulator Output
Revised 2/18/05 6-25

Auditory Stimulator Problems Network Problems

Confirm that the headphones or other transducers are Use this troubleshooting procedure for new installations
connected to the correct left or right stimulator jacks on of a local workgroup, or when adding a new station to
the rear of the console base. Make sure the plugs are an existing network.
fully inserted and seated all the way into their jacks.
Hardware checks
Make sure the screen shows a STIM ON condition. If it
1. Power up and log on to all stations, using the same
does not, press the Switch key once or twice. Check the
login (nic/no password, nicolet/no password, or
stimulator settings to make sure the desired ear is set to
administrator/nicolet).
the proper stimulus type and intensity level.
Check that the screen displays the desired stimulus 2. Verify the hub/switch and /or repeater are powered
intensity. Try increasing the intensity slightly. on.
Try applying the stimulus to the other ear. One or both 3. Verify the Link lights on the hub/switch and
auditory transducers or their cables may have failed. network interface cards are lit.
Replace inoperative transducers and broken cables. 4. Verify all cable connections are secure.
Run the USB/FireWire Diagnostics to verify the
5. Verify the correct network cables are installed. The
condition of the auditory stimulator.
recommended type is category 5 UTP.
Exit the VIASYS application and reenter the test to reset
all parameters. 6. Verify the cable run are within the maximum
recommended cable length.
7. Verify each LAN card is seated firmly into the
computer expansion slot.
Verify the Windows XP network settings for each

system using the following procedure.
Windows XP network settings
1. From the Windows desktop, click on Start
>Programs >Accessories >Command Prompt.
At the C:\ prompt, type
ipconfig /all and press Enter.
2. Verify the correct Computer Name, Workgroup,
and TCP/IP settings for each system from the
Command Prompt window. Each system must
have a unique IP Address (typically
192.168.1.xxx). All systems should have the same
Subnet Mask (typically 255.255.255.0) and
Gateway.
3. Close the Command Prompt window.
4. Double-click on My Network Places. The My
Network Places window opens. Verify each system
on the network appears in this window.
5. Double-click on each computer icon. A Computer-
name window opens, showing the shared folders
for the selected system. A Nicolet folder should be
present for each system.
6-26 Revised 2/18/05

Troubleshooting
Cannot log onto another station (previously Newly installed station does not communicate
working) with the rest of the network
1. Verify all stations are powered up. Hardware items:
1. Are the remote systems powered on and on-line?
2. Reboot the system. Are the network services
loading properly? Watch the screen for error 2. Is the hub and/or repeater powered on?
messages.
3. Are the correct network cables installed,
3. Verify that the Hub and/or Repeater is powered on recommended type is category 5 UTP.
and that the cable connection is secure. Is the Link
4. Is each LAN card seated securely into the computer
OK LED on the hub lighted?
expansion slot?
4. If a single station does not come on-line, check the
5. Are there any resource conflicts between the LAN
cable connections to that station. Ping the local
card and another component?
network card, (Ping 127.0.0.1) from the Command
Prompt window. Try logging on again. 6. Is the cable run over the maximum cable length?
5. Is there an authentication issue? Verify that all user 7. Are the Link lights lit on the hub/switch and
names and passwords match across all systems network interface cards?
being accessed. Passwords are case sensitive. Software items:
6. One at a time, swap cables. 1. Are the network services loading properly? When
you logon, watch the screen for error messages.
Check the Event Viewer for more information.
Cannot transfer a file over the network
1. Are you having problems transferring a specific 2. Are the network services configured properly?
file? Try transferring a known good file. 3. Are all necessary protocols loaded?
2. Try transferring a file from Windows Explorer or 4. Are the installed protocols configured correctly?
the Network Neighborhood environment, rather
than the application. Try Copy and Paste. 5. Is it possible to ping the local machine (127.0.0.1)
or a remote machine? If both ping commands
3. To verify you have a network problem, try result in a reply message the TCP/IP network is
transferring a file locally, for example from hard working properly.
disk to CDR, Tape backup or floppy.
6. Do the IP Addresses of each system specify the
4. Is the problem specific to one remote systems or all same network? (i.e.192.168.1.x)
systems?
7. Are the subnet masks the same? (255.255.255.0)
5. Are all passwords and user names the same across
Use Network Neighborhood's Find Computer function
all systems?
to search the network for a particular computer name or
Data transfer is exceptionally slow. IP address.
You are storing or recalling patient data from the file
server, an acquisition station or a review station and the
transfer is taking longer than the usual amount of time.
If more than 10 stations are using the network, you may
need to wait until that number is reduced. Heavy
“traffic” will slow network speed.
Login to the network is denied.
You enter the network password, but the system denies
you access to the network.
Verify with the network administrator that you are
entering the correct network password.and that you are
trying to log into the correct file server for the network.
Revised 2/18/05 6-27

Blank Page
6-28 Revised 2/18/05

Troubleshooting
Error Messages
Error messages may originate from the motherboard’s • Try archiving to another CD to rule out a possibly
Power On Self Test, the Windows XP operating system, bad CD.
or the applications resident on the system. • If using Easy CD Creator, select Tools>CD Drive
Properties from the Untitled - Easy CD Creator
Error Messages (P.O.S.T.) window’s menu bar, and select a lower write speed.
• Disable the one-button archive
During the boot process, the computer motherboard
reports errors in two ways: by sounding a beep code, or "Database not available" appears intermittently
by displaying an error message on the monitor. Refer to
This error message has been seen with "slow" or busy
your computer system’s product guide for the specific
networks. One resolution may be to decrease the rate at
beep codes and messages unique to your computer.
which NicVue checks for other networked systems. Add
FileChkTO = 5000 to the npa.ini file, under the
Error Messages (Windows XP) [OPTIONS] header. (Caution!: This change increases
Examine the System and Application Event Logs for time out from 3 to 5 seconds and will result in a slower
clues to the source of the error message. response.)
Another source of information for Windows XP-based “Destination file is invalid or the device is
error messages is the Microsoft Knowledge Database, currently unavailable.”
available on the internet.
This message appears when moving exam files
(dragging) from one system to another, if:
Error Messages (NicVue)
• System B is off the network.
“An error has occurred when retrieving the • System A is not using the archive server (one-
exam size. Check if the file is in use or is button archiving).
missing.” • Attempting to restore from archive when the
This message appears when: archiving server (one-button archiving) is turned
• The file has been deleted from the hard drive out- off in npa.ini.
side of NicVue. “Dr. Watson” error message
• The file has been moved to a different location on
Open the Event Viewer and review the Application Log
the hard drive outside of NicVue.
for clues to the cause of the message.
• The file is open.
• The file is archived.
Application buttons do not appear on the
“An error has occurred while determining the NicVue Launch Pad.
available disk space.” This symptom has been seen after installing NicVue.
This message appears when moving exam files 1. Reinstall each application associated with a missing
(dragging) from one system to another if: button. (Preferred method) or
• System A has System B mapped, and no DCM
entry exists on System A for System B. 2. Modify the npa.ini file to restore the missing
• Networked System B shows a red circle in the Sys- button(s).
tem column because System B is offline, System A Cannot access Tools>Database>Settings to
and System B have different logins, or System B’s modify the main database location
Nicolet folder is not shared.
Open the C:\Nicolet\Npa\NPA.opt file with Notepad
“Operation Failed” error message when and modify the main database address in the line
archiving in NicVue beginning "Database=". This is typically the first line
• If using NicVue’s one-button archiving, open Win- under [OPTIONS].
dows Explorer and browse to the C:\Nicolet\Npa
folder. Double-click on NicArchCtrl.exe. In the Lost Patient Files
Nicolet Device Control Panel window, change the Make sure only one copy of the main database exists,
Max Drive Speed from 0 to 8. and that all workstations are pointing to that database;
there should not be multiple copies of npa.mdb.
Revised 2/18/05 6-29

Additionally, disable the "Use local database" option on

the system where the main database resides, and delete
its NpaLocal.mdb file.
6-30 Revised 2/18/05

Chapter 7
Parts List
Introduction
This section contains an illustrated parts list for the Table 1: Accessories
Endeavor CR, VikingQuest and VikingSelect. Each part
is considered a Least Replaceable Unit (LRU). An LRU Part No. Description
is the lowest level assembly to which you can efficiently
troubleshoot and easily replace. 842-1068xx Footswitch w/ Cable
Parts designated with an “F” suffix have been VQ
reconditioned.
Accessories
Table 1: Accessories
Part No. Description
143-4094xx Bag Insert, VQ Carrying Case 842-6250xx Impedance Meter w/ Manual

842-1192xx Carrying Case w/ Wheels VQ
VQ
842-1283xx Carrying Case, Portable

VQ
842-1226xx EMG Needle Holder
222-1219xx Pad, Mouse w/ VIASYS Logo

ECR, VQ, VS
268-4118xx EMG Temperature Probe
472-3024xx EMG Temperature Probe w/

VQ Handle
Revised 2/18/05 7-1

Amplifiers Table 2: Amplifier
Table 2: Amplifier Part No. Description
Part No. Description 842-1273xx Amplifier, 4-Channel

VQ
842-1268xx(F) Amplifier, 16-Chn Endeavor CR
ECR
842-1272xx Amplifier, 2-Channel

VQ 713-4107xx(F) Amplifier, 4-Channel
VS
713-4110xx(F) Amplifier, 2-Channel

713-4090xx(F) Amplifier, 8-Channel
VS
VS
7-2 Revised 2/18/05

Parts List
Boards Cables
Table 3: Boards Table 4: Cables
Part No. Description Part No. Description
312-6178xxx Board, Auditory Stimulator 085-4577xx Cable Set, AC Mains, USA

ECR, VQ ECR
International
customers may
order this as an
085-4581xx Cable, USB 2.0, 20 in.
“F” part.
ECR, VQ
512-2137xx Board, ECR Connector
ECR
085-4258xx Cable, Amp Interface, 2m

VQ
512-6153xx Board, Temperature
VQ
International
customers may
order this as an
“F” part.
085-4460xx Cable, BNC M/M RG59U, 15 ft.

VQ
085-7481xx Cable, Control Panel (VS)

VS
085-4599xx Cable, Fan w/ 12 in. wire

ECR
085-4526xx Cable, FireWire 1 m.

VS
Revised 2/18/05 7-3

Table 4: Cables Table 4: Cables
085-4527xx Cable, FireWire 2.5 m. 085-4367xx Cable, Non isolated Base

VS VQ
085-4528xx Cable, FireWire, 4.5 m.

VS
085-4567xx Cable, Portable Amplifier, 20 ft.

085-4576xx Cable, Headbox External, 6 ft. ECR
085-4580xx Cable, Headbox External, 5 m.
ECR
085-7594xx Cable, Power

IEC-M to NEMA-F, 1 ft.
085-4573xx Cable, Internal Fan 085-4265xx Cable, Power, 12 in.
ECR VQ
085-4575xx Cable, Main Power

ECR
085-4591xx Cable, Power, Dell D505

ECR, CQ
085-4578xx Cable, MC-1 Connector
ECR
085-4266xx Cable, Power, 3 ft., USA

VQ
085-4564xx Cable, Modular Connect, 20ft.

VS
7-4 Revised 2/18/05

Parts List
Table 4: Cables Table 4: Cables
085-4595xx Cable, Power, AC w/ Pigtail 085-4511xx Cable, Stim Interface, 8ft.

VS
085-4507xx Cable, USB 2.0, 2 meter

ECR, VQ
085-4357xx Cable, Power, G2 Cart,

VQ LCD to Computer 085-4134xx Speaker Assembly
ECR
085-4081xx Cable, Power, Monitor, 1 m.
085-4247xx Cable, Power, USA

ECR
085-4593xx Cable, SATA HD 15 in.,

Halyron 90 degree
Computer
085-4509xx Cable, Stim DC Power, 6ft.

VS
085-4515xx Cable, Stim Interface, 22in.

VS
Revised 2/18/05 7-5

Carts Table 5: Carts
Table 5: Carts Part No. Description
Part No. Description 071-4175xx Bracket, UniBody Cart, SC-1

VS
842-1274xx Amp Arm, VQ USB Portable
472-1034xx Amp Arm, VS
116-4220xx Bracket, G2 Cart, AS-1

VS
116-4222xx Bracket, G2 Cart, IES-16, Left

VS
116-4223xx Bracket, G2 Cart, IES-16, Right 842-1236xx Cart, G2

VS VS
116-4221xx Bracket, G2 Cart, IES-2

VS
842-1286xx Cart, UniBody

ECR, VS
116-4219xx Bracket, G2 Cart, SC-1

VS
071-4173xx Bracket, UniBody Cart, AS-1

VS
011-4334xx Bracket, UniBody Cart,

VQ Footswitch
071-4174xx Bracket, UniBody Cart, IES-16

VS
071-4172xx Bracket, UniBody Cart, IES-2

VS
7-6 Revised 2/18/05

Parts List
Table 5: Carts Table 5: Carts
842-1286xx Cart, UniBody for portable 040-4062xx Clamp, Amplifier Arm

ECR, VQ system w/ storage bin & hooks
112-7024xx Extrusion, Cable Raceway
842-1279xx Cart, UniBody w/ Footswitch

VQ Bracket
842-1280xx Cart, UniBody w/ Footswitch

VQ Bracket and Monitor Support
842-1281xx Cart, UniBody w/ Monitor

VQ Support and Printer Shelf 071-4198xx Holder, VQ Amplifier
132-4008xx Caster, 5 in., Rigid Square Post

VQ
132-4009xx Caster, 5 in., Swivel Square Post

VQ 698-6199xx Kit, UniBody Cart, Locking
VQ Caster
698-6213xx Kit, UniBody Cart, Shelf Option

VQ
060-4022xx Post, Cart Amplifier Arm

VQ
Revised 2/18/05 7-7

Table 5: Carts Computers

Part No. Description Table 6: Computers
060-4006xx Post, Extension Arm Part No. Description

VQ
222-4593xx(F) Computer, BCM, Pentium 4,
VS 2.0GHz or higher, BC845DL
Motherboard, 256MB RAM
698-6213xx Shelf, Additional, UniBody Cart
116-4139xx Support, Cart Monitor

222-4677xx Computer, Dell Latitude D505
VQ Laptop
ECR
116-4259xx Support, UniBody Cart, Power

Strip
222-4658xxF Computer, Halyron, Pentium 4,

ECR 3.2GHz, 512MB RAM w/CDR
222-4681xxF Computer, Halyron, Pentium 4,

ECR 3.2GHz, 512MB RAM w/DVD
222-4684xx DIMM 256MB DDR, 400MHz
7-8 Revised 2/18/05

Parts List
Table 6: Computers
072-4009xx Fan, 70mm forDC865G Halyron

Computer
072-4008xx Fan, 60mm for DC865G

Halyron Computer
041-4048xx Speakers, Multimedia, 5.25 in

Bay, Internal
Revised 2/18/05 7-9

Table 7: Documentation
Documentation
Table 7: Documentation
269-5703xx VS AEP Plus User Guide, V7.0
269-5769xx VS CVD User Guide, V7.1
269-5513xx 2015 Visual Stimulator User 269-5705xx VS EP User Guide, V7.0
Guide
269-5770xx VS ERG/EOG User Guide, V7.1
269-5884xx Endeavor CR (ECR)
Pocket Guide, English 269-5710xx VS Installation Guide, V7.0
269-5885xx ECR Read Me First Installation 269-5699xx VS IOM User Guide, V7.2
Guide 269-5700xx VS IOM w/ PEEG User Guide,
269-5880xx ECR Reference Manual V7.0
269-5881xx ECR Templates guide 269-5688xx VS Master User Guide, V7.2
269-5879xx ECR User Guide, English 269-5706xx VS MMP Plus User Guide, V7.0
408-4015xx ECR Workbook 269-5707xx VS MUNE Workbook
269-5824xx NicVue 2.5 Upgrade 269-5692xx VS NCS Basic User Guide, V7.0
Instructions 269-5691xx VS NCS Plus User Guide, V7.0
269-5918xx VikingQuest (VQ) 269-5693xx VS NCS Reference Guide, V7.0
AEP User Guide, V8.0
269-5792xx VS Networking Guide
269-5926xx VQ MMP User Guide, V8.0
269-5701xx VS P300A User Guide, V7.0
269-5915xx VQ NCS User Guide, V8.0
269-5689xx VS Pocket Guide, V7.0
269-5920xx VQ P300A User Guide, V8.0
269-5697xx VS QEMG User Guide, V7.2
269-5930xx VQ Pocket Guide, V8.0, English
269-5687xx VS Reference Guide, V7.2
269-5916xx VQ QEMG User Guide, V8.0
269-5694xx VS Rep. Stim User Guide, V7.0
269-5929xx VQ Read Me First Installation
Instructions, V8.0 269-5702xx VS SEP Plus User Guide, V7.0
269-5922xx VQ Reference Values User 269-5698xx VS SFEMG User Guide, V7.0

Guide, V8.0
269-5695xx VS SPA/MVA User Guide,
2695925xx VQ Report MSW User Guide, V7.0
V8.0
832-0203xx VS User Manual Set, V7.0
269-5917xx VQ SEP User Guide, V8.0
269-5704xx VS VEP Plus User Guide, V7.0
269-5921xx VQ SFEMG User Guide, V8.0
269-5927xx VQ User Guide, V8.0, English
269-5919xx VQ VEP User Guide, V8.0
269-5928xx VQ Reference Manual, V8.0
269-5690xx VikingSelect Report MSW User

Guide, V7.0
7-10 Revised 2/18/05

Parts List
Drives Table 8: Drives
Table 8: Drives Part No. Description
Part No. Description 222-4685xx Hard Disk, Serial ATA, 80+GB

VQ
713-4122xx CD-R/W w/ Software
VQ
222-4657xx DVD Recorder

ECR
Fuses/Lamps
222-1134xx Floppy, 1.44MB, 3.5-in. Table 9: Fuses/Lamps

ECR, VS, VQ
070-7175xx Fuse, 2A, 5x20, Time Lag
222-4665xx Floppy, USB for Laptop

VQ
070-7185xx Fuse Holder
222-46856xx Hard Disk, Serial ATA, 160GB

ECR, VS
Revised 2/18/05 7-11

Headboxes Keyboards/Consoles
Table 10: Headboxes Table 11: Keyboards/Consoles
842-1207xx ET-16A Headbox 842-1266xx MC-4 Mini Control Panel

VS ECR
222-4127xx Keyboard, 83 Key, Low

VQ Profile, English
842-1208xx ET-16B Headbox

VS
222-4644xx Keyboard, 104 Key, PS/2

ECR, VS
222-4639xx Mouse, 2-Button Optical w/

ECR, VS Wheel, USB
842-1269xx HB-1 Headbox
ECR
842-1271xx HB-2 Headbox

ECR
7-12 Revised 2/18/05

Parts List
Mechanical Table 12: Mechanical
Table 12: Mechanical Part No. Description
Part No. Description 122-4120xx Insert, Soft Storage

ECR
698-6083xx Clamp Kit, Universal Monitor
Support
109-4011xx Latch, Chrome w/ Lock

ECR
472-1039xx Cover Assembly, Endeavor CR

ECR
116-4225xx Support, Endeavor CR Feet

ECR
042-4169xx Cover, Endeavor CR Cable Tray

ECR
016-4228xx Support, Laptop Extension

VQ
042-4115xx Cover, Fan 1.57 Square

ECR
025-4007xx Switch, Rocker DPST 120VAC

ECR
049-4017xx Handle, Molded Black Plastic
Revised 2/18/05 7-13

Miscellaneous Monitors
Table 13: Miscellaneous Table 15: Monitors
089-4006xx Battery, CR2023 3-volt lithium 842-6717xx LCD Flat Panel, 17 in.
ECR, VS
222-4483xx(F) LCD Flat Panel, 18 in.

VQ
842-6646xx LCD Flat Panel, 19 in.

ECR, VS
Network
Modules
Table 16: Network
Table 14: Modules
No Entries
672-1057xx(F) Base Assembly, Endeavor CR
ECR Complete Base Options
Table 17: Options
No Entries
Power Supplies
713-4141xx(F) Base Assembly, VikingQuest Table 18: Power Supplies
VQ w/ Auditory Stimulator
222-4680xx Power Strip, Medical Grade
713-4140xx(F) Base Assembly, VikingQuest

without Auditory Stimulator 642-6031xx Power Supply, 500VA, 115VAC
VQ
ECR, VQ UniBody Cart
7-14 Revised 2/18/05

Parts List
Table 18: Power Supplies Printers

Part No. Description Table 19: Printers
642-6032xx Power Supply, 500VA, 230VAC Part No. Description

ECR, VQ UniBody Cart
842-6716xx HP DeskJet B/W & Color
ECR, VQ, VS Printer w/ Cable
113-4046xx Power Supply, Condor GLM65B

ECR, VQ 90-264V
842-1177xx OkiData Laser Printer

ECR, VQ, VS
713-4133xx(F) Power Supply, G2 Cart,

120VAC
Software
Table 20: Software
713-4134xx(F) Power Supply, G2 Cart,
220VAC Part No. Description
688-1166xx Endeavor CR Acquisition

Software Upgrade
842-0382xx Endeavor CR Review Software

Package
688-1167xx Endeavor CR Review

113-4048xx Power Supply, Halyron Software Upgrade
Computer, 180W
222-4679xx MS Office 2003 Standard
828-0394xx Multi-Language Interface

Software (for Windows XP
only)
482-6362xx Nicolet XP Drivers/Settings CD
828-0398xx NicVue Patient Administration
Revised 2/18/05 7-15

Table 20: Software Table 20: Software
222-4064xx Roxio East CD Creator 828-0329xx VS IOM w/ Processed EEG

Software Package Software Package
828-0427xx VQ AEP Software Package 828-0327xx VS MMP Plus Software

Package
682-1014xx VQ License Disk (2)
828-0315xx VS NCS Reference Values
828-0411xx VQ Master Software Package Software Package
828-0425xx VQ MMP Software Package 828-0390xx VS NCS Software Package
828-0423xx VQ NCS Reference Values 828-0332xx VS NCS/EMG Bundle
Software Package
828-0326xx VS P300A Software Package
828-0418xx VQ NCS/EMG/3-Modality EP/
Report MSW Bundle 828-0318xx VS QEMG Plus Software
Package (QMUP, QMVA, QNS,
828-0416xx VQ NCS/EMG/Report MSW AMUP, IPA)
Bundle
828-0317xx VS QEMG Software Package
828-0419xx VQ NCS/EMG/Report MSW (QMUP, QMVA, QNS)
Bundle
828-0330xx VS Report MSW Software
828-0420xx VQ NCS/EMG/Report MSW Package w/ MS Office
Bundle
828-0339xx VS Report MSW Software
828-0421xx VQ NCS/EMG/Report MSW Package w/o MS Office
Bundle
828-0323xx VS SEP Plus Software Package
828-0417xx VQ NCS/EMG/SEP/
Report MSW Bundle 828-0320xx VS SFEMG Software Package
828-0335xx VQ Networking Software

Package Stimulators/Transducers
828-0429xx VQ P300A Software Package Table 21: Stimulators/Transducers
828-0426xx VQ SEP Software Package Part No. Description

828-0424xx VQ SFEMG Software Package 672-1052xx(F) AS-1 Auditory Stimulator
828-0428xx VQ VEP Software Package VS
828-0319xx VS EMG Software Package

(SPA, MVA)
828-0376xx VS EOG/ERG Software

Package
828-0322xx VS EP Plus Software Package

(3-Modality)
828-0321xx VS EP Standard Software

Package (3-Modality)
828-0328xx VS IOM Software Package
7-16 Revised 2/18/05

Parts List
Table 21: Stimulators/Transducers Table 21: Stimulators/Transducers
842-2026xx Bone Vibrator Transducer, 842-2023xx Headphones, TDH39 300 ohm,

300 ohm Shielded
842-2027xx Headphones, TDH39P 300 ohm,

ECR, VQ, VS Unshielded
842-1150xx Current Stimulator Probe w/

VQ, VS Remote Push button & Intensity
Wheel, S403
672-1051xx(F) IES-16 Electrical Stimulator

VS
842-1151xx Current Stimulator Probe, No
ECR VQ, VS Remote Controls, S402
ES-1 Electrical Stimulator

VQ
672-1050xx(F) IES-2 Electrical Stimulator

VS
Revised 2/18/05 7-17

Table 21: Stimulators/Transducers Table 21: Stimulators/Transducers
842-1065xx LED Goggles, Nic 105A 842-1267xx SP-1 Stimulus Pod

ECR VQ, VS w/ 15 ft. Cable ECR
033-4071xx Probe Head, Curved
842-1270xx SP-2 Stimulus Pod

ECR
033-4095xx Probe Head, Female, 1.5mm
041-7040xx Tubal Insert Earphones, TIP300
033-4060xxx Probe Head, Male
672-1049xx(F) SC-1 Stimulus Controller

VS
Systems
Table 22: Systems
No Entries
Upgrades
Table 23: Upgrades
No Entries
7-18 Revised 2/18/05

Index
Symbols computer
Dell Latitude .......................................................... 3-35
2015 pattern reversal stimulator ............................ 3-47 Halyron D865GLC ................................................ 3-29
peripherals ............................................................. 3-37
configure
A NicVue .................................................................... 5-35
Windows XP .......................................................... 5-22
a/d converter ............................................................... 2-9
accounts D
standard Nicolet .................................................... 4-11
acquisition station
computer platform ........................... 2-12, 2-15, 2-19 data sheet
amplifier ....................................................................... 2-7 800VA isolated power supply ............................. 3-25
Endeavor CR ........................................................ 3-57 Condor GLM65B power supply .......................... 3-27
VikingQuest ........................................................... 3-59 D865GLC Halyron computer .............................. 3-31
VikingSelect ........................................................... 3-61 Dell Latitude D505 computer .............................. 3-35
application log ............................................................. 4-9 database
archiving checks .................................................................... 5-17
one button .............................................................. 4-13 defragment ............................................... 4-5, 5-6, 5-15
artifact .......................................................................... 2-5 device manager .................................................. 4-7, 5-5
auditory brainstem response .................................... 2-4 diagnostics
auditory stimulator ...................................................... 2-9 amplifier ................................................................... 6-7
auditory stim ............................................................ 6-8
autotest .................................................................... 6-4
B board report ............................................................. 6-5
control panel ........................................................... 6-8
backup ........................................................................ 5-13 file management ................................................... 6-13
database ................................................................ 5-17 head box .................................................................. 6-6
dcm registry (NicVue) .......................................... 5-19 IOM electrical stim ................................................ 6-11
network settings .................................................... 5-16 smart probe ............................................................. 6-9
patient data ............................................................ 5-14 USB/FireWire .................................................. 5-6, 6-3
system files (NicVue) ........................................... 5-20 differential amplifier .................................................... 2-7
battery disk cleanup ...................................................... 4-5, 5-15
CMOS backup ...................................................... 3-30 disk management ....................................................... 4-7
BIOS ........................................................................... 3-30 disk properties ............................................................ 4-7
block diagram disk space ................................................................. 5-14
EA-2 amplifier ....................................................... 3-61 display
EA-4 amplifier ....................................................... 3-61 LCD ........................................................................ 3-40
Endeavor CR ........................................................ 2-12 Dr. Watson ................................................................... 4-8
Endeavor CR amplifier ........................................ 3-57 drive
ES-8 amplifier ....................................................... 3-62 CD-RW ................................................................... 3-38
generic NCS/EMG/EP system ............................. 2-7 DVD ........................................................................ 3-38
VikingQuest ........................................................... 2-15 floppy ...................................................................... 3-37
VikingQuest amplifier ........................................... 3-59 serial ATA hard ..................................................... 3-38
VikingSelect ........................................................... 2-19
bone vibrator ............................................................. 3-49 E
boot logging ................................................................. 4-6
electrical stimulator .......................................... 2-8, 3-51
C EStim 2 .................................................................. 3-53
SP-1 & SP-2 .......................................................... 3-51
cabling electrode select switches .......................................... 2-7
Endeavor CR .......................................................... 3-3 electrodes .................................................................... 2-7
VikingQuest ............................................................. 3-7 electromyography ....................................................... 2-3
VikingSelect ........................................................... 3-13 emg speaker ............................................................... 5-8
carts ............................................................................ 3-19 environmental noise ................................................... 2-6
CD-RW drive ............................................................. 3-38 error messages
CD-writer .................................................................... 3-38 Endeavor CR ........................................................ 6-13
cd-writer ..................................................................... 3-38 NicVue .................................................................... 6-29
check disk .................................................................... 5-6 P.O.S.T. .................................................................. 6-29
cleaning ................................................................ 1-5, 5-5 VikingQuest ........................................................... 6-14
common mode rejection ratio (CMRR) ................... 2-7 VikingSelect .......................................................... 6-14
Windows XP .......................................................... 6-29
Revision 2/18/05 i-1

error reporting ............................................................. 4-9 log
event viewer ........................................................ 4-9, 5-5 application ............................................................... 4-9
evoked potential ......................................................... 2-4 security ..................................................................... 4-9
system ...................................................................... 4-9
F low frequency filter ..................................................... 2-8
filter M
high frequency ........................................................ 2-8
low frequency .......................................................... 2-8 MC-4 control panel ................................................... 3-51
notch ......................................................................... 2-8 mouse ........................................................................ 3-40
floppy drive ................................................................ 3-37
foot switch .................................................................... 5-7 N
functional unit .............................................................. 2-1
nerve conduction studies .......................................... 2-3
H network ...................................................................... 3-43
diagnostics .............................................................. 4-4
hard drive ................................................................... 3-38 hub .......................................................................... 3-43
check disk ................................................................ 5-6 topology ................................................................. 3-43
check space .......................................................... 5-14 network interface card ............................................. 3-43
defragment .............................................................. 5-6 NicVue ........................................................................ 4-12
disk cleanup ............................................................ 4-5 archiving server .................................................... 4-13
headphones .............................................................. 3-49 database utilities ................................................... 4-13
help and support center ............................................ 4-3 DCM.Exe ............................................................... 4-13
high frequency filter .................................................... 2-8 licence procedure ................................................. 5-26
NicArchCtrl.exe ..................................................... 4-13
I setup ....................................................................... 5-35
noise ............................................................................. 2-6
impedance limited ...................................................... 5-8 troubleshooting ..................................................... 6-17
impedance measure circuit ....................................... 2-7 notch filter .................................................................... 2-8
install
cd writer application ............................................. 5-25 O
Endeavor CR application .................................... 5-27
MS Office ............................................................... 5-25 one-button archiving ................................................ 4-13
NicVue .................................................................... 5-26 online crash analysis ............................................... 4-10
software summary ................................................ 5-21
VikingQuest application ....................................... 5-29 P
VikingSelect application ...................................... 5-33
ipconfig ....................................................................... 3-44 parts list
ipconfig /all ................................................................ 3-44 accessories ............................................................. 7-1
amplifiers ................................................................. 7-2
K boards ...................................................................... 7-3
cables ....................................................................... 7-3
keyboard .................................................................... 3-40 carts .......................................................................... 7-6
computers ................................................................ 7-8
L documentation ...................................................... 7-10
drives ....................................................................... 7-11
LCD display ............................................................... 3-40 fuses/lamps ............................................................ 7-11
Least Replaceable Unit ............................................. 2-1 headboxes ............................................................. 7-12
LED goggles ...................................................... 3-47, 5-7 keyboards/consoles ............................................. 7-12
license NicVue .......................................................... 5-26 mechanical ............................................................ 7-13
load miscellaneous ....................................................... 7-14
cd writer application ............................................. 5-25 modules ................................................................. 7-14
Endeavor CR application .................................... 5-27 monitors ................................................................. 7-14
MS Office ............................................................... 5-25 options ................................................................... 7-14
network driver ....................................................... 5-24 power supplies ...................................................... 7-14
NicVue .................................................................... 5-26 printers ................................................................... 7-15
software summary ...................................... 5-20, 5-21 software ................................................................. 7-15
VikingQuest application ....................................... 5-29 stimulators ............................................................. 7-16
VikingSelect application ...................................... 5-33 systems .................................................................. 7-18
Windows XP .......................................................... 5-41 upgrades ................................................................ 7-18
patient EEG signal path ................................ 3-52, 3-54
i-2 Revision 2/18/05

Index
patient signal path .................................................... 3-55 computer power supply ....................................... 3-23
performance monitor ................................................ 4-10 emg speaker ........................................................... 5-8
ping ............................................................................. 3-44 Endeavor CR ........................................................ 3-52
power strip ................................................................. 3-23 Endeavor CR functions ......................................... 5-9
power supply ............................................................. 3-21 foot switch ............................................................... 5-7
500VA isolated ...................................................... 3-22 impedance limited reading .................................... 5-8
800VA isolated ...................................................... 3-22 isolation power supply ......................................... 3-22
computer ................................................................ 3-23 LED goggles ........................................................... 5-7
GLM65B ................................................................. 3-21 network .................................................................. 3-44
isolated ................................................................... 3-25 printers ................................................................... 3-42
preventive maintenance ............................................ 1-5 reflex hammer ......................................................... 5-7
printer ......................................................................... 3-41 speakers ................................................................ 3-41
printer drivers ............................................................ 3-41 stimulus controller ................................................ 3-46
temperature read .................................................... 5-8
R trigger in ................................................................... 5-7
trigger out ................................................................ 5-7
reflex hammer ............................................................. 5-7 VikingQuest ........................................................... 3-53
regulatory ..................................................................... 1-2 VikingSelect .......................................................... 3-54
remote assistance ...................................................... 4-4 TIP 300 tubal inserts ................................................ 3-49
repair transducers
Windows XP .......................................................... 5-40 auditory .................................................................. 3-49
trigger in ....................................................................... 5-7
S trigger out .................................................................... 5-7
troubleshooting
amplifier ................................................................. 6-20
safety summary .......................................................... 1-3 auditory stimulator ................................................ 6-26
security log .................................................................. 4-9 blows fuses ........................................................... 6-22
sensitivity ..................................................................... 2-8 boot problems ....................................................... 6-22
service .......................................................................... 1-5 display problems .................................................. 6-22
shared folders ........................................................... 4-10 electrical stimulator .............................................. 6-24
signal averaging ......................................................... 2-5 electrode application ............................................ 6-18
software ..................................................................... 2-25 environment .......................................................... 6-18
loading summary .................................................. 5-21 equipment .............................................................. 6-19
software loading ....................................................... 5-20 filters ....................................................................... 6-21
somatosensory evoked potential ............................. 2-4 first steps ................................................................. 6-1
speakers .................................................................... 3-41 flat line data ........................................................... 6-19
standard notations ...................................................... 1-2 lock up during acquisition ................................... 6-20
stimulator network .................................................................. 6-26
2015 ........................................................................ 3-47 no patient data ...................................................... 6-20
auditory .......................................................... 2-9, 3-49 noise/artifact .......................................................... 6-17
electrical ......................................................... 2-8, 3-51 peripherals & accessories ................................... 6-30
probe ...................................................................... 3-52 photic strobe ............................................... 3-50, 6-30
visual ........................................................................ 2-9 printer problems ................................................... 6-23
stimulus pulse generator ................................. 2-9, 3-45 relay ........................................................................ 6-30
studies slow operation ....................................................... 6-22
ABR .......................................................................... 2-4
EMG ......................................................................... 2-3
EP ............................................................................. 2-4
U
NCS .......................................................................... 2-3
SEP .......................................................................... 2-4 user accounts ............................................................ 4-11
VEP .......................................................................... 2-5
system log ................................................................... 4-9 V
system restore .................................................. 4-4, 5-39
verification
T checklist ................................................................... 5-3
Endeavor CR .......................................................... 5-9
task manager ............................................................ 4-10 VikingQuest & VikingSelect .................................. 5-5
TCP/IP ........................................................................ 3-44 VIASYS applications ................................................. 4-11
temperature read ........................................................ 5-8 Endeavor CR ........................................................ 4-12
testing file/directory structure ........................................... 4-11
base unit power supply ........................................ 3-21 NicVue 2.6 ............................................................. 4-12
computer .................................................................. 5-5 user accounts ........................................................ 4-11
Revision 2/18/05 i-3

visual evoked potential .............................................. 2-5
visual stimulator .......................................................... 2-9
W
Windows XP ................................................................ 4-1
boot logging ............................................................. 4-6
computer managementcomputer management 4-6
device manager ...................................................... 4-7
disk cleanup ............................................................ 4-5
disk defragmenter .................................................. 4-5
disk management ................................................... 4-7
disk properties/error checking .............................. 4-7
Dr. Watson ............................................................... 4-8
error reporting ......................................................... 4-9
event viewer ............................................................ 4-9
help and support center ........................................ 4-3
loading procedure ................................................ 5-41
my computer ........................................................... 4-4
network diagnostics ............................................... 4-4
online crash analysis ........................................... 4-10
performance monitor ............................................ 4-10
remote assistance .................................................. 4-4
repair ...................................................................... 5-40
shared folders ....................................................... 4-10
system information ............................................... 4-10
system restore .............................................. 4-4, 5-39
task manager ........................................................ 4-10
i-4 Revision 2/18/05

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Service Manual

Part Number 269-603501

Chapter 2: System Overview

Chapter 3: Hardware Description

Desktop Peripherals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37

Chapter 4: Software Description

Chapter 5: System Procedures

Chapter 7: Parts List

About This Manual

VIASYS systems are based on standard computer

Chapter 2 - System Overview

Chapter 3 - Hardware Description

Chapter 4 - Software Description

Chapter 5 - System Procedures

This caution is used to describe an operating or

PERIODICALLY CHECK THE SYSTEM

DO NOT ALLOW CONDUCTIVE PARTS OF

WHEN MORE THAN ONE MEDICAL DEVICE IS

Consult a qualified VIASYS Service Representative

Approved Electrodes: Use only VIASYS

Electrical shock hazard. Do not remove cover. Refer

Do not overtighten connector securing screws. You

• Periodically cleaning and inspecting the exterior of

It is recommended that you develop a schedule for these

Inspecting the System

Cleaning the System

Turn OFF the system power before cleaning the

Remove any dust from the exterior of the system with a

When the monitor is on, the screen has a slight static

VikingQuest Portable VikingSelect System

Example of a Nerve Conduction Study

Revision 2/18/05 2-3

Auditory Brainstem Response

Example of an ABR Recording

Signal Averaging to Reduce the Effects of

Revision 2/18/05 2-5

Amp Conditioning Converter

Generic NCS/EMG/EP System

The diagram above represents a generic NCS/EMG/EP Impedance Measurement Circuit

Patient Interface The input amplifier is typically an isolated differential

Mechanical or electronic select switches direct the

Revision 2/18/05 2-7

Revision 2/18/05 2-9

Headphones LED Goggles

Endeavor CR System Components

Endeavor CR Base Unit

The Base Unit is considered a Least Replaceable Unit

HB-1 & HB-2 Headboxes

Electrical Stimulating System

The electrical stimulus generator resides on the

SP-1 & SP-2 Stimulus Pods

Stimulus Pod 1 also provides a connector for an S402

Headphones LED Goggles

Ext. Trigger In Notebook

VikingQuest Block Diagram

VikingQuest Base Unit

Introduction Power Distribution

AS-1 AES SC-1

Isolated USB Printer