Video Clip 1.1 Defining Business Processes
Video Clip 1.1 Defining Business Processes
Video Clip 1.1 Defining Business Processes
1
Defining Business Processes
Mathias Weske – openHPI course on Business Process and Decision Modeling – 2016 1-4
We try to be visual …
• … and represent participants and the flow of messages
Mathias Weske – openHPI course on Business Process and Decision Modeling – 2016 1-5
Role of Business Processes
Mathias Weske – openHPI course on Business Process and Decision Modeling – 2016 1-6
Roles involved in Process Management
• Process participants
- Domain experts in, e.g., insurance, public administration, finance
• Process owners
- Domain experts, management position, business background
Mathias Weske – openHPI course on Business Process and Decision Modeling – 2016 1-7
Need for a Common Understanding
• Common understanding requires a common language
Process Process
monitoring documentation
Business process
models
Process Process
automation improvement
Mathias Weske – openHPI course on Business Process and Decision Modeling – 2016 1-8
Business Process
• A business process consists of a set of activities that are
performed in coordination in an organizational and
technical environment.
• These activities jointly realize a business goal.
Mathias Weske – openHPI course on Business Process and Decision Modeling – 2016 1-9
Interacting Business Process
• Each business process is enacted by a single
organization, but it may interact with business processes
performed by other organizations.
Mathias Weske – openHPI course on Business Process and Decision Modeling – 2016 1 - 10
Business Process Management (BPM)
• Business process management includes concepts,
methods, and techniques to support the design,
administration, configuration, enactment, and analysis of
business processes.
Mathias Weske – openHPI course on Business Process and Decision Modeling – 2016 1 - 11
What Business Processes Describe
• Business processes describe the execution ordering of
activities and the interaction with partners.
• They do not describe the implementation of activities and
interactions, nor the way the coordination is achieved.
Mathias Weske – openHPI course on Business Process and Decision Modeling – 2016 1 - 12
BPM System
• A business process management system (BPMS) is a
generic software system that is driven by explicit process
representations to coordinate the enactment of business
processes.
• Coordination can be achieved in a flexible way by a BPMS.
Mathias Weske – openHPI course on Business Process and Decision Modeling – 2016 1 - 13
Process Orchestration
• A business process management system acts as a
central agent that controls the execution of process
activities.
- Ensures coordination of activities as defined by the process model
- Similar to a conductor centrally controlling the musicians in an
orchestra
Mathias Weske – openHPI course on Business Process and Decision Modeling – 2016 1 - 14
Video Clip 1.1
Defining Business Processes
• Business processes
• Process orchestration
Mathias Weske – openHPI course on Business Process and Decision Modeling – 2016 1 - 15