Side by Side Refrigerator: Owner'S Manual

OWNER’S MANUAL
SIDE BY SIDE
REFRIGERATOR
Read this owner’s manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
LSXS26326*/LSXS26366*/LSXS26386*/LSXS26336*
MFL67653497-2 www.lg.com
Copyright © 2020 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS 3
TABLE OF CONTENTS
4 PRODUCT FEATURES 35 MAINTENANCE
ENGLISH
5 SAFETY INSTRUCTIONS 35 Cleaning
36 Replacing the Water Filter
6 Operation 37 Performance Data Sheet
7 Maintenance
8 Caution
9 PRODUCT OVERVIEW 31 TROUBLESHOOTING
9 Exterior 39 FAQs
10 Interior 40 Before Calling for Service
11 Product Specification 43 Ice & Water
45 Parts & Features
48 Noises
12 INSTALLATION
12 Before Installing 49 LIMITED WARRANTY
13 Choosing the Proper Location
14 Dimensions and Clearances 49 For USA
15 Removing/Assembling the Refrigerator 53 For Canada
Door Handels
17 Moving the Appliance
18 Water Pressure 57 NOTE
19 Water Line Installation Instructions
21 Leveling and Door Alignment
22 OPERATION
22 Before Use
23 Control Panel
26 Automatic Icemacker
28 Ice and Water Dispenser
29 Food Storage Tips
30 Detaching/Assembling the
Storage Bins
31 Water Tank
32 Door-in-Door Case
33 Adjusting the Refrigerator
Shelves
34 SMART FUNCTIONS
34 Smart Diagnosis™
4 PRODUCT FEATURES
PRODUCT FEATURES
DOOR ALARM
The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator
door or freezer door remains open. If a refrigerator door or freezer door is left open for more than 60 seconds,
a warning alarm sounds at 30-second intervals.
DOOR-IN-DOOR REFRESHMENT CENTER

The Door-in-Door Refreshment Center provides a convenient area for frequently used items that require easy
access.
FRESH ZONE DRAWERS

The Fresh Zone drawers are designed to help keep fruits and vegetables fresh.
AUTO-CLOSING HINGE
The refrigerator doors and freezer drawers close automatically with a slight push. (The door only closes
automatically when it is open at an angle less than 30°.)
ICE PLUS
Ice production is increased when the freezer section is maintained at the coldest temperature for a 24-hour
period.
NOTE
• Depending on the model, some of the following functions may not be available.
• Parts, functions, and options vary by model. Your model may not include all the Options, appears with a
different name and / or different position.
SAFETY INSTRUCTIONS 5
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
ENGLISH
Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.
This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages
will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,
and tell you what may happen if the instructions are not followed.
WARNING
WARNING
• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this
product, follow basic precautions, including the following:
Installation
• To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including
the use of long-sleeved gloves and safety glasses.
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug.
• Only connect this product to a dedicated grounded electrical outlet rated for use with this product (115
V, 60 Hz, AC only). It is the user’s responsibility to replace a standard 2-prong wall outlet with a standard
3-prong wall outlet.
• Do not use an outlet that can be turned off with a switch. Do not use an extension cord.
• The appliance must be positioned for easy access to a power source.
• When moving the refrigerator, be careful not to roll over or damage the power cord.
• Contact an authorized service center when installing or relocating the refrigerator.
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation.
• Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may
deteriorate.
• Do not place the refrigerator in direct sunlight or expose it to the heat from heating appliances such as
stoves or heaters.
• Do not bend or pinch the power cord excessively or place heavy objects on it.
6 SAFETY INSTRUCTIONS
Operation
• This appliance is intended to be used in household and similar applications such as :
- staff kitchen areas in shops, offices and other working environments;
- farm houses and by clients in hotels, motels and other residential type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
• This product is not to be used for special purposes such as the storage of medicine or test materials or
for use on ships, etc.
• DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the
refrigerator. They could damage the refrigerator and seriously injure themselves.
• Do not allow children to climb into the refrigerator. They could be trapped and suffocated.
• Children should be supervised to ensure that they do not play with the refrigerator.
• Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily small.
Be careful closing doors when children are nearby.
• Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. Doing
so may cause frostbite.
• Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health hazard.
• Do not use an adapter plug or plug the power plug into a multi-outlet extension cord.
• If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly
qualified person in order to avoid a hazard.
• Do not operate the refrigerator or touch the power cord with wet hands.
• Do not modify or extend the power cord.
• Do not use an uncertified power outlet. Do not plug appliance into a damaged wall outlet.
• Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. Doing so could
result in personal injury or electric shock.
• In the event of a gas leak (propane/LPG), ensure the area is adequately ventilated and contact an
authorized service center before resuming use. Do not touch the refrigerator or power cord of the
refrigerator.
• Disconnect the power cord immediately and contact an authorized service center if there is a strange
noise, odor, or smoke coming from the appliance.
• Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.
• Do not place or use an electrical appliance inside the refrigerator, unless it is of a type recommended by
the manufacturer.
• Do not put animals inside the appliance.
• Do not place heavy or fragile objects, liquid filled containers, combustible substances, or flammable
objects (such as candles and lamps) on the appliance.
• Avoid contact with any moving parts of the ejector mechanism or with the heater that releases the ice
cubes.
• If connected to a circuit protected by fuses, use time delay fuse.
• Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
• Do not use mechanical devices or other means to accelerate the defrosting process, other than those
recommended by the manufacturer.
• Do not use electrical appliances inside the food storage compartments of the appliance, unless they are
of the type recommended by the manufacturer.
• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
• DO NOT place fingers in the automatic icemaker when the refrigerator is plugged in.
• When dispensing ice from the dispenser, do not use a fragile container.
SAFETY INSTRUCTIONS 7
Maintenance
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not light a candle to remove odors in the refrigerator.
ENGLISH
• In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is
adequately ventilated and contact an authorized service center.
• Keep flammable materials and vapors, such as gasoline, away from the refrigerator.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
• Unplug the power plug before cleaning or repairing the refrigerator.
• The refrigerator and freezer compartment lights are interior LED lighting, and service should be
performed by a qualified technician.
• Unplug the power plug immediately in the event of a blackout or thunderstorm.
• Turn the power off if water or dust penetrates into the refrigerator. Call a service agent.
• Do not store glass containers or soda in the freezer compartment. Contents may expand when frozen,
break the container and cause injury.
• Do not store, disassemble or repair the appliance yourself or allow unqualified personnel to do so.
• Do not bend or pinch the power cord excessively or place heavy objects on it.
Disposal
• Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When
disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave
the shelves in place so that children may not easily climb inside.
• If disposing of a refrigerator, make sure the refrigerant and insulation foam are removed for proper
disposal by a qualified servicer. If you release the refrigerant or throw away the insulation foam, you
may be fined or imprisoned in accordance with the relevant environmental law. Insulation foam contains
flammable blowing gas.
• When discarding the appliance, remove the door gasket while leaving the shelves and baskets in place,
and keep children away from the appliance.
Grounding Instructions
• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or service personnel if you are in doubt whether the appliance is properly
grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
• Have a certified electrician check the wall outlet and wiring for proper grounding.
• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight
out from the outlet. Failure to do so may damage the power cord, resulting in a risk of fire and electric
shock.
8 SAFETY INSTRUCTIONS
Risk of Fire and Flammable Materials
This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible.
When transporting and installing the appliance, care should be taken to ensure that no parts
of the refrigerating circuit are damaged. Refrigerant squirting out of the pipes could ignite or
cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of
ignition and air the room in which the appliance is standing for several minutes.
In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating
circuit occurs, the size of the room in which the appliance may be sited depends on the
amount of refrigerant used. The room must be 10.8 square feet (1 square meter) in size for
every 8g of R600a refrigerant inside the appliance. The amount of refrigerant in your
particular appliance is shown on the identification plate inside the appliance. Never start up an
appliance showing any signs of damage. If in doubt, consult your dealer.
CAUTION
CAUTION
• To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or
property when using this product, follow basic precautions, including the following:
Installation
• Do not install the refrigerator where there may be a danger of the unit falling.
• The refrigerator must be properly installed in accordance with the Installation Instructions.
Operation
• Do not use aerosols near the refrigerator.
• This appliance is intended to be used only in domestic and similar applications.
• Do not strike or apply excessive force to any glass surface. Do not touch glass surfaces if they are
cracked or broken.
• Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin or
personal injury if items are removed with excessive force.
• Do not hang on to or place heavy objects on the refrigerator’s dispenser.
Maintenance
• Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth.
• Remove foreign objects (such as dust and water) off the prongs of the power plug and contact areas. Do
not use a wet or damp cloth when cleaning the plug.
• Do not spray water directly on the inside or outside of the refrigerator.
• Do not clean glass shelves or covers with warm water when they are cold. They may break if exposed to
sudden temperature changes
SAVE THESE INSTRUCTIONS

PRODUCT OVERVIEW 9
PRODUCT OVERVIEW
Product Features
ENGLISH
The images in this guide may be different from the actual components and accessories, which are subject
to change by the manufacturer without prior notice for product improvement purposes.
Exterior 3
5
1
Control Panel
Sets the refrigerator and freezer temperatures, the water filter condition and the dispenser mode.
NOTE
• The panel control can come in a vertical or horizontal position depending on the model.
• Parts, functions, and options vary by model. Your model may not include all the Options, appears
with a different name and / or different position.
Freezer
Frozen food compartment.
Filtered Water and Ice Dispenser
Dispenses filtered water and ice.
Refrigerator
Fresh food compartment
Door-in-Door (On some models)
Press this button to open the Door-in-Door.
6 Handle
Opens and closes the refrigerator door.
10 PRODUCT OVERVIEW
Interior 6
7
4
9
2
5 8
10
NOTE
• Parts, functions, and options vary by model. Your model may not include all the Options, appears
with a different name and / or different position.
LED interior lamps

Light up the inside of the refrigerator.
Automatic Icemaker
Automatically produce and store ice.
Freezer Door Bins

Store small packages of frozen food. Do not store ice cream or food which will be stored for a
long period of time within these baskets.
Freezer Shelf
Adjust the freezer shelves to fil large or tall items.
Freezer Drawer
Store long-term frozen items. The number of drawers may vary by model.
Water Filter
Purify water.
PRODUCT OVERVIEW 11
Refrigerator Shelf
Shelves are adjustable to suit individual storage needs. Adjust the shelf height by emptying and
removing the shelf and inserting it on a different set of shelf supports. The number of refrigerator
ENGLISH
shelves varies by model.
Fresh Zone
Store fruit and vegetables in the crisper drawers to keep them fresh.
Door-in-Door Case (On some models)

Open the outer Door-in-Door for easy access to frequently used items without letting a lot of cold
air out of the refrigerator.
Refrigerator Door Bins

Standard door bins are adjustable to filt taller items.
Product Specifications
The appearance and specifications listed in this manual may vary due to constant product improvements.
Electrical requirements: 115 V, 60 Hz
Min. / Max. water pressure: 20 - 120 psi (138 - 827 kPa)
Model LSXC26366*, LSXS26386*

Description Standard-depth, Side by Side refrigerator
Net weight 291 lb (132 kg)
Model LSXC26326*
Net weight 266 lb (121 kg)
Model LSXS26336*
Net weight 264.6 lb (120 kg)

12 INSTALLATION
INSTALLATION
Before Installing
Installation Overview
Please read the following installation instructions first after purchasing this product or transporting it to
another location.
Unpacking the Refrigerator
Choosing the Proper Location
Disassembling/Assembling
Connecting the Water Line
Leveling and Door Alignment
WARNING
• Connect to potable water supply only.
INSTALLATION 13
Unpacking the Refrigerator Choosing the Proper

Location
WARNING
ENGLISH
• Use two or more people to move and install the
Water
refrigerator. Failure to do so can result in back
injury or other injury. Water supply must be easily connected for the
• The refrigerator is heavy. Protect the floor when automatic icemaker.
moving the refrigerator for cleaning or service.
NOTE
Always pull the refrigerator straight out when
• The water pressure must be 20 - 120 psi or 138 -
moving it. Do not wiggle or walk the refrigerator
827 kPa or 1.4 - 8.4 kgf/cm2. If the refrigerator is
when trying to move it, as floor damage could
installed in an area with low water pressure
occur. (below 20 psi or 138 kPa or 1.4 kgf/cm2), you can
• Keep flammable materials and vapors, such as install a booster pump to compensate for the
gasoline, away from the refrigerator. Failure to low pressure.
do so can result in fire, explosion, or death.
NOTE Electricity
• Remove tape and any temporary labels from Use an individual, grounded outlet:115 Volts, 60
your refrigerator before using. Do not remove Hz, AC, 15 Amps minimum.
any warning labels, the model and serial number
label, or the Tech Sheet that is located under the WARNING
front of the refrigerator. • Do not overload house wiring and cause a fire
• To remove any remaining tape or glue, rub the hazard by plugging in multiple appliances in the
area briskly with your thumb. Tape or glue same outlet with the refrigerator.
residue can also be easily removed by rubbing a • To reduce the risk of electric shock, do not install
small amount of liquid dish soap over the the refrigerator in a wet or damp area.
adhesive with your fingers. Wipe with warm
water and dry.
• Do not use sharp instruments, rubbing alcohol, Flooring
flammable fluids, or abrasive cleaners to remove
To avoid noise and vibration, the unit must be
tape or glue. These products can damage the
installed and leveled on a solidly constructed floor.
surface of your refrigerator.
If required, adjust the leveling legs to compensate
• Reinstall or adjust shelves as needed. for the unevenness of the floor.
Refrigerator shelves are installed in the shipping
position. Reinstall shelves according to your NOTE
individual storage needs.
• Installing on carpeting, soft tile surfaces, a
platform or weakly supported structure is not
recommended.
Ambient Temperature
Install this appliance in an area where the
temperature is between 55 °F (13 °C) and 110 °F
(43 °C).
If the temperature around the appliance is too low
or high, cooling ability may be adversely affected.
14 INSTALLATION
Dimensions and Clearances

• Check the dimensions of the appliance and the installation path to ensure there is sufficient room to
move the refrigerator through doors or narrow openings.
• If an opening is too narrow to fit the refrigerator through, remove the refrigerator doors. See Removing/
Assembling the Doors and Drawers in this manual.
• The installation location chosen for the refrigerator should allow space behind the unit for connections
and airflow and space in front to open the doors and drawers.
• A very small distance between adjacent elements can result in reduced cooling capacity and at high
power consumption charges. Leave at least 24 inches (610 mm) in front of the refrigerator to open
the doors, and at least 2 inches (50 mm) between the refrigerator (rear, left side, right side and top)
and the wall.
A E
E F I E
C D
G
- List Model 26 cu.ft.

33 13/32”
A Depth without handle (848 mm)
B 35 29/32”
Width
(912 mm)
68 29/32”
C Height to Top of Case
(1750 mm)
D Height to Top of Hinge 70 9/32”

(1785 mm)
2”
E Back Clearance
(50 mm)
Depth without Door 28 23/32”

F
(730 mm)
50 19/32”
G Depth (Total with Door Open 90°)
(1285 mm)
24”
H Front Clearance
(610 mm)
I Depth With handle 35 29/32”

(912 mm)
INSTALLATION 15
Removing/Assembling the Removing and replacing

Refrigerator Door Handles refrigerator doors
ENGLISH
WARNING
NOTE
• When it is necessary to move the refrigerator Excessive Weight Hazard:
through a narrow opening, removing the • Use two or more people to remove and install
doors is the recommended procedure. If it the refrigerator doors. Failure to do so can
is necessary to remove the handles, follow result in back or other injury.
the directions below. The appearance of the Electrical Shock Hazard
handle may vary from what is shown in the • Disconnect the electrical supply to the
illustrations. refrigerator before installing. Failure to do so
could result in serious injury or death.
• Do not put hands, feet or other objects into
Removing the Handles the air vents or bottom of the refrigerator. You
may be injured or receive an electrical shock.
1 Loosen the set screws with a 3/32 in. Allen
wrench and remove the handle.
Removing the Left (Freezer) Door
2 Loosen the mounting fasteners that connect with Water Line Connection
to the refrigerator door and handle using a
¼ in. Allen wrench, remove the mounting 1 Disconnect the 2 water line connections,
fasteners. located on the back of the refrigerator.
Hold the water supply connection and
Mounting
Fasteners gently push the collet to detach the water
supply line as shown.
Set Screw
Allen Wrench
Assembling the Handles

1 Assemble the mounting fasteners at both
ends of the handle using a ¼ in. Allen
wrench. CAUTION
2 Place the handle on the door by tting • Before you start, take out the food and remove
the handle footprints over the mounting the door trays.
fasteners and tightening the set screws
with a 3/32 in. Allen wrench. 2 Open the door. Remove the top hinge cover
screw .
3 Use a flat-blade screwdriver to pry back the

hooks (not shown) of the hinge cover from the
top of the refrigerator cabinet. Lift up the cover.
Mounting Fasteners
4 Disconnect all the wire harnesses and

remove the hinge cover .
16 INSTALLATION
5 Pull out the water supply lines .

3 Turn the hinge lever on the clockwise. Lift
the upper hinge separated from the bra of
6 Unscrew the ground wire .
the hinge lever .
7 Rotate the hinge lever counterclockwise .

4 Place the door, with the inner part up, on a
Lift the upper hinge free of the hinge
surface that does not scratch.
lever latch .
CAUTION
When you lift the hinge separate from the
clamp, be careful that the Door does not fall
forward.
• Lift the door from the power plug middle hinge
and remove the door.
• Place the door, with the inner part up, on a
surface that does not scratch.
5 Raise the door from the bottom pin of the

hinge.
CAUTION
• When lifting the hinge free of the latch, be
careful that the door does not fall forward.
8 Lift the door from the lower hinge pin and Bottom hinge
place it, inside facing up, on a non-scratching
surface.
CAUTION
Removing the right (refrigerator)
• When releasing the handle hinge, be careful
door
that the door does not fall forward.
• Place the door, the inside looking outward, on a
scratched surface, have be careful not to
damage the water lines.
Reinstalling the Left (Freezer)

Door
1 Lower the door onto the hinge pin of the

means, medium.
1 Open the door. Remove the screw from the

2 Make sure the door is aligned with the
cover of the upper hinge . Lift the lid . interior cabinet.
2 Use a flat screwdriver to make lever and lift 3 Place the top hinge on the fastener of the
the hooks (not seen in the image) located at hinge lever and in place. Turn the clockwise
the bottom front of the lid. Lift the lid. lever and adjustment the hinge.
INSTALLATION 17
Disassembling/Assembling the
2 Place the top hinge above the latch the
water lines hinge lever and place it instead. Rotate the
Collet lever in direction counter clockwise and
ENGLISH
secure the hinge.
Tube
Insert lines Tube
4 Reconnect the water lines by inserting

them into the connectors. The water lines
are inserted correctly when only one of the
two guidelines remains visible.
3 Reconnect all harnesses. Hook the tab on

the side switch of the lid, under the edge of
the opening in the top of the cabinet. Place
the lid and replace screw.
(Correct) (Incorrect)
NOTE
• Water hoses should be cut leaving a clean and
straight edge to avoid losses.
5 Reconnect all of the wire harnesses.
6 Reconnect the ground wire.

Moving the Appliance
7 Hook the tab on the switch side of the
1 Remove all food from inside the appliance.
cover under the edge of the wire opening in
the cabinet top. Position the cover in place.
2 Pull the power plug out, insert and fix it into
Insert and tighten the cover screw. the power plug hook at the rear or on top of
the appliance.
Reinstalling the right (Refrigerator)
Door 3 Tape parts such as shelves and the door
handle to prevent from falling off while
moving the appliance.
1 Position the door from the bottom pin of
the hinge.
4 Move the appliance with more than two
people carefully. When transporting the
appliance over a long distance, keep the
appliance upright.
5 After installing the appliance, connect the

power plug into a socket out to switch on the
Bottom hinge appliance.
18 INSTALLATION
• Power drill.
CAUTION
• ½ in. or adjustable wrench.
• To prevent burns and product damage, only • Flat-blade and Phillips-head screwdrivers.
connect the refrigerator water line to a cold • Two ¼ in. outer diameter compression nuts
water supply. and 2 ferrules (sleeves) to connect the copper
• Wear eye protection during installation to tubing to the shutoff valve and the refrigerator
prevent injury. water valve.
Water Pressure
You will need a cold water supply.
Water Pressure
Models with out 20 - 120 psi (138 - 827 kPa)
water filter
• If your existing copper water line has a flared
Where reverse 40 - 60 psi minimum to fitting at the end, purchase an adapter (available
osmosis water reverse osmosis system (2.8 at plumbing supply stores) to connect the water
filtration system is kgf/cm2 - 4.2 kgf/ cm2, or line to the refrigerator OR cut off the flared
connected to a cold less than 2 - 3 seconds to fill fitting with a tube cutter and then use a
water supply a cup of 7 oz capacity) compression fitting.
If the water pressure from the reverse osmosis

system is less than 20 psi or 138 kPa or 1.4 kgf/
cm2 (takes more than 4 seconds to fill a cup of 7 oz
or 198 cc capacity): • Shutoff valve to connect to the cold water line.
• Check to see if the sediment filter in the reverse The shutoff valve should have a water inlet with
osmosis system is blocked. Replace the filter if a minimum inside diameter of 5/32 in. at the
necessary. point of connection to the COLD WATER LINE.
• Allow the storage tank on the reverse osmosis Saddle-type shutoff valves are included in many
system to refill after heavy usage. water supply kits. Before purchasing, make sure
• If the water pressure remains low, call a a saddle-type valve complies with your local
licensed, qualified plumber. plumbing codes.
• All installations must be in accordance with local
plumbing code requirements.
Supplies Needed
• Copper or PEX Tubing, ¼ in. outer diameter, to NOTE
connect the refrigerator to the water supply. Be • A self-piercing saddle type water valve should
sure both ends of the tubing are cut square. To not be used.
determine how much tubing you need, measure
the distance from the water valve on the back of
the refrigerator to the water supply pipe. Then,
add 8 feet (2.4 m). Be sure there is sufficient
extra tubing (about 8 feet [2.4 m] coiled into 3
turns of about 10 in. [25 cm] diameter) to allow
the refrigerator to move out from the wall after
installation.
INSTALLATION 19
Water Line Installation Instructions 4 Fasten the shutoff valve.

Install the shutoff valve on the nearest frequently • Fasten the shutoff valve to the cold water
used drinking water line. pipe with the pipe clamp.
ENGLISH
WARNING NOTE
• When using any electrical device (such as a • Commonwealth of Massachusetts Plumbing
power drill) during installation, be sure the Codes 248CMR shall be adhered to. Saddle
device is battery-powered, double-insulated or valves are illegal and use is not permitted in
grounded in a manner that will prevent the Massachusetts. Consult with your licensed
hazard of electric shock. plumber.
1 Shut off the main water supply.

• Turn on the nearest faucet to relieve the
pressure on the line.
2 Choose the valve location.

• Choose a location for the valve that is easily
accessible. It is best to connect into the side
of a vertical water pipe. When it is necessary
to connect into a horizontal water pipe, Pipe Clamp
make the connection to the top or side,
Saddle-Type Shutoff Valve
rather than at the bottom, to avoid drawing
off any sediment from the water pipe. Vertical Cold Water Pipe
5 Tighten the pipe clamp.

• Tighten the clamp screws until the sealing
washer begins to swell.
NOTE
3 Drill the hole for the valve. • Do not over tighten clamp or you may crush the
• Drill a ¼ in. hole in the water pipe using a tubing.
sharp bit. Remove any burrs resulting from
drilling the hole in the pipe. Be careful not
to allow water to drain into the drill. Failure
to drill a ¼ in. hole may result in reduced ice
production or smaller cubes.
NOTE
• The hookup line cannot be white, plastic tubing.
Licensed plumbers must use only copper tubing
(NDA tubing #49595 or #49599) or Cross Link
Polyethylene (PEX) tubing.
Pipe Clamp
Inlet End
Clamp Screw
Washer
20 INSTALLATION
6 Route the tubing. 9 Connect the tubing to the refrigerator.

• Route the tubing between the cold water
line and the refrigerator. Route the tubing NOTE
through a hole drilled in the wall or floor • Before making the connection to the
(behind the refrigerator or adjacent base refrigerator, be sure that the refrigerator power
cabinet) as close to the wall as possible. cord is not plugged into the wall outlet.
• Remove the plastic flexible cap from the water
NOTE valve.
• Be sure there is sufficient extra tubing (about 8 • Place the compression nut and ferrule (sleeve)
ft. coiled into three turns of about 10 in. onto the end of the tubing as shown.
diameter) to allow the refrigerator to move out
from the wall after installation.
NOTE
7 Connect the tubing to the valve. • Insert the end of the copper tubing into the
connection as far as possible. While holding the
• Place the compression nut and ferrule
tubing, tighten the fitting.
(sleeve) for copper tubing onto the end of
the tubing and connect it to the shutoff
valve. Make sure the tubing is fully inserted
into the valve. Tighten the compression nut
securely.
Tubing Clamp
¼ in. Tubing
¼ in. Compression Nut
Ferrule (sleeve)
Saddle-Type Shutoff Valve Refrigerator Connection
Compression Nut
Packing Nut
Outlet Valve 10 Turn the water on at the shutoff valve.
Ferrule (sleeve) • Tighten any connections that leak.
8 Flush out the tubing. CAUTION

• Turn the main water supply on and flush • Check to see if leaks occur at the water line
out the tubing until the water is clear. Shut connections.
the water off at the water valve after about
one quart of water has been flushed
through the tubing.
INSTALLATION 21
Leveling and Door

Alignment
ENGLISH
Leveling
The refrigerator has two front leveling legs.
Adjust the legs to alter the tilt from front-to-
back or side-to side. If the refrigerator seems
unsteady, or the doors do not close easily,
adjust the refrigerator’s tilt using the CAUTION
instructions below:
• Do not overtighten the door adjustment screw.
The hinge pin can be pulled out and the
1 Turn the leveling leg to the left to raise that adjustable range of height is a maximum of 2 in.
side of the refrigerator or to the right to lower
(5 cm).
it. It may take several turns of the leveling leg
to adjust the tilt of the refrigerator.
Turning on the Power
• After installing, plug the refrigerator’s power cord
NOTE into a 3-prong grounded outlet and push the
• A flare nut wrench works best, but an open-end refrigerator into the final position.
wrench will suffice. Do not over-tighten.
CAUTION
• Connect to a rated power outlet.
• Have a certified electrician check the wall
outlet and wiring for proper grounding.
• Do not damage or cut off the ground terminal
2 Open both doors and check to make sure that of the power plug.
they close easily. If the doors do not close
easily, tilt the refrigerator slightly more to the
rear by turning both leveling legs to the left. It Position the Rrigerator
may take several more turns, and be sure to
• Arrange the coil of tubing so that it does not
turn both leveling legs the same amount.
vibrate against the back of the refrigerator or
against the wall. Push the refrigerator back to
the wall.
Door Alignment
Start the Icemaker
Both the left and right refrigerator doors have an
adjustable nut, located on the bottom hinge, to • If the water line is connected, set the icemaker
raise and lower them to align properly. power switch to the ON position.
If the space between the doors is uneven, follow • The icemaker will not begin to operate until it
the instructions below to align the doors evenly: reaches its operating temperature of 15 °F (–9 °C)
Use the wrench (included with the owner’s manual) or below. It will then begin operation
to turn the nut in the door hinge to adjust the automati cally if the icemaker power switch is
height. Turn the nut to the right to raise the door in the ON (I) position.
or to the left to lower it.
22 OPERATION
OPERATION
Before Use
Checklist
Clean the refrigerator.

Clean the refrigerator thoroughly and wipe off all dust that accumulated
during shipping.
CAUTION
• Do not scratch the refrigerator with a sharp object or use a detergent that
contains alcohol, a flammable liquid or an abrasive when removing any
tape or adhesive from the refrigerator. Remove adhesive residue by wiping
it off with your thumb or dish detergent.
• Do not peel off the model or serial number label or the technical
information on the rear surface of the refrigerator.
Open refrigerator door and freezer drawer to ventilate the

interior.
The inside of the refrigerator may smell like plastic at first. Remove any
adhesive tape from inside the refrigerator and open the refrigerator door
and the freezer drawer for ventilation.
Connect the power supply.
Check if the power supply is connected before use.
Turn off the icemaker.

Turn off the icemaker if the refrigerator is not yet connected to the water
supply.
NOTE
• The icemaker water valve may buzz if the icemaker is turned on while the
refrigerator is not connected to the water supply.
Wait for the refrigerator to cool.

Allow the refrigerator to run for at least two to three hours before putting
food in it. Check the flow of cold air in the freezer compartment to ensure
proper cooling.
CAUTION
• Putting food in the refrigerator before it has cooled could cause the food to
spoil, or a bad odor to remain inside the refrigerator.
The refrigerator makes a loud noise after initial operation.

This is normal. The volume will decrease as the temperature decreases.
OPERATION 23
Control Panel
NOTE
The refrigerator control functions as the ther- • If you close the refrigerator door, you may see the
mostat for the entire appliance (refrigerator and
ENGLISH
freezer door open and close again due to
freezer sections). The colder the setting, the lon-
ger the compressor will run to keep the tempera- pressure from internal air flow.
ture colder. The freezer control adjusts the cold air
flow from the freezer to the refrigerator. Setting
the freezer control to a lower temperature keeps
more cold air in the freezer compartment to make
it colder.
Airflow
Cold air circulates from the freezer to the fresh food
section and back again through air vents in the
wall dividing the two sections. Be sure not to block
vents while packing your refrigerator. Doing so
will restrict airflow and may cause the refrigerator
temperature to become too warm or cause interior
moisture buildup. (See air flow diagram below.)
CAUTION
Because air circulates between both sections,
any odors formed in one section will transfer to
the other. You must thoroughly clean both sections
to eliminate odors. To prevent odor transfer and
dried out food, wrap or cover foods tightly. (See the
Food Storage Guide section for details.)
24 OPERATION
Ice Type
Control Panel Features
Vertical Display
* Depending on the model, some of the following
functions may not be available. Select Crushed Ice or Cubed Ice by pressing the
Ice Type button repeatedly to choose the
Vertical Display selection desired. The Crushed Ice or Cubed Ice
icon will light up to indicate your selection.
Selecting this icon indicates that cubed ice
will be dispensed when the dispenser pad
is activated.
Selecting this icon indicates that crushed
ice will be dispensed when the dispenser
pad is activated.
LED Display Horizontal Display

Indicator Select Crushed Ice, Cubed Ice or
Water by pressing the Dispenser
button repeatedly to choose the
selection desired. The Icon will
light up to indicate your selection.
To dispense water or ice, gently push your cup
against the dispenser pad (see page 26).
NOTE
• Hold your cup in place for a couple of seconds
after dispensing ice or water so the last few drops
go in your cup instead of on the floor.
Temperature
• The Refrigerator Temp. Control ranges from
33°F to 46°F (1°C to 8°C). Press the Refrigerator
button to cycle through the available
temperature settings one increment at a time.
• The Freezer Temp. Control range is from -6°F to
8°F (-21°C to -13°C). Press the Freezer button to
cycle through the available temperature settings
one increment at a time.
Control NOTE
Button • When changing control settings, wait 24 hours
before making additional adjustments. The
Horizontal Display controls are set correctly when milk or juice is
as cold as you would like and when ice cream is
LED Display Indicator firm. If the temperature in either compartment
is too cold or too warm, change the setting
one increment at a time. Wait 24 hours for the
change to stabilize before adjusting again.
Temperature Mode Switch Function

(°F <->°C)
• If you want to convert °F to °C or vice versa,
press and hold the Freezer and Refrigerator
Control Button buttons at the same time for approximately
five seconds. (Type 2 is not available)
OPERATION 25
Ice Plus Lock
• When you press the Ice Plus button, the graphic • When power is initially connected to the
will illuminate in the display and will continue for refrigerator, the Lock function is o .
ENGLISH
24 hours. The function will automatically shut o • If you want to activate the Lock function to
after 24 hours. lock other buttons, press and hold the
• You can stop this function manually by pressing Door Alarm button for three seconds or
the button one more time. more. The Lock icon will display and the Lock
• This function increases both ice making and function is now enabled.
freezing capabilities. • When the Lock function is activated, no other
buttons will work. The dispenser pad is also
Ice ON/OFF deactivated.
• To disable the Lock function, press and hold
• To turn o the automatic icemaker, press and hold the Door Alarm button for approximately
the Ice ON/OFF button for three seconds until three seconds.
the Ice Off text is illuminated. To turn on the
automatic ice maker, press and hold until the Display Off Mode
Ice On text is illuminated.
• When the refrigerator is in the Display O
Mode, the display will remain o until a
Light door is opened or a button is pressed.
Once on, the display will remain on for 20
• This light has two settings: ON and OFF. Press
seconds.
the Light button to turn the dispenser light on
and o . (Not available on all models).
Demo Mode (For Store Use Only)
Water Filter Reset • The Demo Mode disables all cooling in the
refrigerator and freezer sections to conserve
• When the water filter indicator turns on, you energy while on display in a retail store.
need to replace the water filter. After replacing When activated, OFF will display on the
the water filter, press and hold the Replace control panel.
Filter button for three seconds to turn the
indicator light off. You need to replace the water To deactivate:
filter aproximately every six months. With either refrigerator door opened, press
and hold the Refrigerator Temp. and Ice Plus
Door Alarm buttons at the same time for ve seconds. The
control panel will beep and the temperature
• When power is connected to the refrigerator, the settings will display to confirm that Demo
door alarm is initially set to ON. When you press Mode is deactivated. Use the same procedure
the Door Alarm button, the display will change to to activate the Demo Mode .
OFF and the Door Alarm function will deactivate.
• When either the refrigerator or the freezer door
is left open for more than 60 seconds, the alarm
tone will sound to let you know that the door is
open.
• When you close the door, the door alarm will
stop.
26 OPERATION
Automatic Icemaker WARNING

Ice is made in the automatic icemaker and sent Personal Injury Hazard
to the dispenser. The icemaker will produce 7 • Do not place ngers or hands on the automatic
cubes per cycle - approximately 70-120 cubes in ice making mechanism while the refrigerator
a 24-hour period, depending on freezer is plugged in.
compartment temperature, room temperature,
number of door openings and other operating
conditions. lcemaker
NOTE
• It takes about 12 to 24 hours for a newly installed
refrigerator to begin making ice. Wait 72 hours for
full ice production to occur.
• Ice making stops when the ice storage bin is full.
When full, the ice bin holds approximately 6 to 8 Automatic Shuto Arm
(12-16 oz) glasses of ice.
• To turn o the automatic icemaker, set the Ice ON/ Preparing for Vacation
OFF button on the display to Ice O . To turn on
the automatic icemaker, set the ON/OFF button Set the icemaker power button to OFF and shut off
on the display to Ice On . the water supply to the refrigerator.
• The water pressure must be between 20 and 120 NOTE
psi ( 138 – 827 kPa ) on models without a water
• The ice bin should be emptied any time the
filter and between 40 and 120 psi on ( 276 – 827
icemaker power button is turned to the OFF
kPa ) models with a water filter to produce the
mode.
normal amount and size of ice cubes.
• Discard the ice inside the storage compartment
ice in the freezer if you go on vacation or if a
Turning the Automatic Icemaker prolonged power outage has occurred. The
On water product from melted ice could fall to the
floor.
Set the Ice ON/OFF Button to “Ice O“:
• When the water supply will be shut o for several If the ambient temperature will drop below
hours. freezing, have a qualified technician drain the
• When the ice bin is removed for more than one water supply system to prevent serious property
or two minutes. damage due to flooding caused by ruptured water
• When the refrigerator will not be used for several lines or connections
days.
Power Failure
NOTE
• The ice bin should be emptied when the Ice ON/ During a power failure, ice may drop into the
OFF button is set to the Ice Off mode. freezer compartment. Remove the ice storage
bin and discard all the ice. Dry the storage bin
and reinstall it. Once power is restored, crushed
Normal Sounds You May Hear ice will be selected by default.
NOTE
NOTE
• Keeping the Ice ON/OFF button set to the Ice On • Do not dispense ice continuously for more than
mode before the water line is connected can 30 sec. Depress and release the dispenser
damage the icemaker. pad for cycles of 30 seconds ON and 60 seconds
OFF.
• You will hear the sound of cubes dropping
into the bin and water running in the pipes
as the icemaker refills
OPERATION 27
CAUTION
• The first ice and water dispensed may include
particles or odor from the water supply line or the
ENGLISH
water tank.
• Throw away the first few batches of ice (about 24
cubes). This is also necessary if the refrigerator
has not been used for a long time.
• Never store beverage cans or other items in the
ice bin for the purpose of rapid cooling. Doing so
may damage the icemaker or the containers may
burst.
• If discolored ice is dispensed, check the water
filter and water supply. If the problem continues,
contact a qualified service center. Do not use the
ice or water until the problem is corrected.
• Keep children away from the dispenser. Children
may play with or damage the controls.
• The ice passage may become blocked with frost
if only crushed ice is used. Remove the frost that
accumulates by removing the ice bin and
clearing the passage with a rubber spatula.
Dispensing cubed ice can also help prevent frost
buildup.
• Never use thin crystal glass or crockery to collect
ice. Such containers may chip or break resulting
in glass fragments in the ice.
• Dispense ice into a glass before filling it with
water or other beverages. Splashing may occur if
ice is dispensed into a glass that already contains
liquid.
• Never use a glass that is exceptionally narrow or
deep. Ice may jam in the ice passage and
refrigerator performance may be affected.
• Keep the glass at a proper distance from the ice
outlet. A glass held too close to the outlet may
prevent ice from dispensing.
• To avoid personal injury, keep hands out of the ice
door and passage.
• Never remove the dispenser cover.
28 OPERATION
Ice and Water Dispenser Incorrect Way Correct Way
NOTE
• Depending on the model, some of the following
Water
functions may not be available.
CAUTION
• Keep children away from the dispenser. Children
may play with or damage the controls.
Dispenser structure
Ice
Water Switch Ice & Water Switch
CAUTION
• Throw away the first few batches of ice (about 24
cubes). This is also necessary if the refrigerator
has not been used for a long time.
correct way
Locking the dispenser
Ice Switch Press and hold the Alarm and Lock button
simultaneously for 3 seconds to lock the dispenser
and all the control panel functions. Follow
Using the dispenser the same instructions to unlock.
Cleaning the dispenser stand

• To dispense cold water , push on the water switch
The dispenser drip tray has no self-draining
with a glass.
function. It should be cleaned regularly.
• To dispense ice , push on the ice switch with a
(Models with a combined ice and water switch do
glass.
not have a drip tray).
NOTE 1 To remove, grip the tray with both hands

and pull it out. Wipe out dirty areas and dry
• If discolored ice is dispensed, check the water
filter and water supply. If the problem continues, with a clean cloth.
contact a qualified service center. Do not use the
ice or water until the problem is corrected.
• The dispenser will not operate when either of
the refrigerator doors are open.
• If dispensing water or ice into a container with
a small opening, place it as close to the
dispenser as possible.
• Some dripping may occur after dispensing. Hold
your cup beneath the dispenser for a few
seconds after dispensing to catch all of the
drops.
2 To reinstall the tray, slightly tilt the front of

the tray and snap the ribs into the holes.
OPERATION 29
Food Storage Tips Food How to Store
Fish Freeze fresh fish and shellfish if they

Wrap or store food in the refrigerator in airtight are not being eaten the same day
and moisture-proof material unless otherwise purchased. Eating fresh fish and
ENGLISH
noted. This prevents food odor and taste transfer shellfish the same day purchased is
throughout the refrigerator. For dated products, recommended.
check date code to ensure freshness. Leftovers Cover leftovers with plastic wrap or
aluminum foil, or store in plastic
containers with tight lids.
CAUTION
• Do not overfill or pack items too tightly into door
Storing Frozen Food
bins. Doing so may cause damage to the bin or
personal injury if items are removed with Check a freezer guide or a reliable cookbook for
excessive force. further information about preparing food for
• Do not store glass containers in the freezer. freezing or food storage times.
Contents may expand when frozen, break the
container and cause injury. Freezing
Your freezer will not quick-freeze a large quantity
of food. Do not put more unfrozen food into the
freezer than will freeze within 24 hours (no more
than 2 to 3 pounds of food per cubic foot of freezer
Food How to Store
space). Leave enough space in the freezer for air to
Butter or Keep opened butter in covered dish circulate around packages. Be careful to leave
Margarine or closed compartment. When enough room at the front so the door can close
storing an extra supply, wrap in tightly.
freezer packaging and freeze.
Storage times will vary according to the quality
Cheese Store in original wrapping until used. and type of food, the type of packaging or wrap
Once opened, rewrap tightly in used (how airtight and moisture-proof) and the
plastic wrap or aluminum foil. storage temperature. Ice crystals inside a sealed
Milk Wipe milk cartons. For coldest milk, package are normal. This simply means that
place containers on an interior shelf. moisture in the food and air inside the package
have condensed, creating ice crystals.
Eggs Store in original carton on interior
shelf, not on door shelf. NOTE
• Allow hot foods to cool at room temperature for
Fruit Do not wash or hull fruit until it is
ready to be used. Sort and keep fruit 30 minutes, and then package and freeze.
in original container in a crisper, or Cooling hot foods before freezing saves energy.
store in completely closed paper bag
on refrigerator shelf.
Packaging
Leafy Remove store wrapping, trim or tear
Successful freezing depends on correct packaging.
Vegetables off bruised and discolored areas,
wash in cold water, and drain. Place When you close and seal the package, it must not
in plastic bag or plastic container and allow air or moisture in or out. If it does, you could
store in crisper. have food odor and taste transfer throughout the
refrigerator and could also dry out frozen food.
Vegetables Place in plastic bags or plastic
Packaging recommendations
with skins container and store in crisper.
(carrots, • Rigid plastic containers with tight-fitting lids
peppers) • Straight-sided canning/freezing jars
• Heavy-duty aluminum foil
• Plastic-coated paper
• Non-permeable plastic wraps
• Specified freezer-grade self-sealing plastic bags
30 OPERATION
Follow package or container instructions for 1 To remove the Fresh Zone drawers, pull out
the drawer to full extension , lift the front
proper freezing methods.
up , and pull straight out.
Do not use
• Bread wrappers
• Non-polyethylene plastic containers
• Containers without tight lids
• Wax paper or wax-coated freezer wrap
• Thin, semi-permeable wrap
NOTE
• If you are leaving home for a short period, like a
short vacation, the refrigerator should be left on.
Refrigerated foods that are able to be frozen will
stay preserved longer if stored in the freezer.
2 To install, slightly tilt up the front, insert the
• If you are leaving the refrigerator turned off for drawer into the frame and push it back into
an extended period, remove all food and unplug place.
the power cord. Clean the interior, and leave the
door open to prevent fungi from growing in the
refrigerator. Removing the Fresh Zone Cover
• Do not store food with high moisture content
towards the top of the refrigerator. The moisture Hold the cover with both hands and pull it out.
could come in direct contact with the cold air and
freeze.
• Wash food before storing it in the refrigerator.
Vegetables should be washed, and food
packaging should be wiped down to prevent
adjacent foods from being contaminated.
• If the refrigerator is kept in a hot and humid
place, frequent opening of the door or storing a
lot of vegetables in the refrigerator may cause
condensation to form. Wipe off the
condensation with a clean cloth or a paper towel.
• If the refrigerator door or freezer drawer is
opened or closed too often, warm air may
penetrate the refrigerator and raise its
temperature. This can increase the running costs
of the unit. NOTE
• Remove the Fresh Zone drawers before removing
the Fresh Zone cover.
Detaching/Assembling the
Storage Bins Door Bins
Fresh Zone Drawer The door bins are removable for easy cleaning
and adjustment.
The Fresh Zone drawers provide storage for fruit
and vegetables. Some bins may vary in appearance and will only
fit in one location.
• When removing or installing the lower Fresh Zone
drawer, lift the cover to help remove or insert the
drawer.
OPERATION 31
1 To remove the bin, simply lift the bin up Dairy Corner (Basic Model)
and pull straight out.
ENGLISH
2 To replace the bin, slide it in above the
desired support and push down until it
snaps into place.
1 To remove the Dairy Corner, simply lift the
bin up and pull straight out.
2 To replace the Dairy Corner, slide it in above

the desired support and push down until it
snaps into place.
NOTE
• If you close the refrigerator door with the Dairy
CAUTION Corner open, the refrigerator door may not close
• Regularly detach and wash the storage bins and properly. Make sure to close the Dairy Corner
shelves; they can become easily contaminated completely after use.
by food.
• Do not apply excessive force while detaching or
assembling the storage bins.
Door-in-Door
• Do not use the dishwasher to clean the storage (Only in some models)
bins and shelves.
• The tempered glass on door can be broken by The Door-in-Door compartment allows for easy
impact. Do not touch the broken parts. You may access to commonly used food items.
be injured. To access the Door-in-Door compartment, lightly
press the button on the refrigerator door handle
until you hear a click and the door opens.
Water Tank
CAUTION
• You will see the water tank while removing the
Fresh Zone drawer. Do not remove the water tank
or water leakage may occur. The water tank is not
a removable part.
Tank
32 OPERATION
Door-in-Door Case Door-in-Door Door Bins

(Only in some models) (Only in some models)
To open the Door-in-Door case, pull evenly on the The Door-in-Door inner and outer door bins are
marked area. The Door-in-Door Case is removable removable for easy cleaning.
for easy cleaning and adjustment.
1 To remove the door bins, lift up and pull out.
2 To replace the door bins, slide the door bin

in above the desired support and push
down until it snaps into place.
CAUTION
• Remove contents from Door-in-Door case before
disassembly.
1 To remove the Door-in-Door case, lift up

and pull out. Ice storage bin
The ice bin stores the ice cubes made by the
2 To replace the Door-in-Door case, line up
icemaker. If you need to remove the ice storage
the tabs on the Door-In-Door case with the
slots on the door and push down until it bin, do so as follows:
snaps into place.
NOTE
• Use both hands to remove the ice bin to avoid
dropping it.
Lift the ice storage bin slightly and pull it out

OPERATION 33
Adjusting the Refrigerator CAUTION

Shelves • Make sure that shelves are level from one side
to the other. Failure to do so may result in the
ENGLISH
The shelves in the refrigerator are adjustable to shelf falling or spilled food.
meet individual storage needs. Your model may • Do not clean glass shelves with warm water
have full or split shelves. while they are cold. Shelves may break if
exposed to sudden temperature changes or
Adjusting the shelves to fit items of different impact.
heights will make finding the exact item you want • Glass shelves are heavy. Use special care when
easier. removing them.
Detaching the Shelf Suggested Placement of

Shelves
1 Remove all items from the shelf. Lift the
back of the shelf slightly to disengage the
rail stops.
2 Holding the shelf with both hands, tilt the

shelf and pull it out.
NOTE
Assembling the Shelf • Parts, features and options vary by model. Your
model may not include every option.
• Standard door models with a horizontal display
1 Tilt the front of the shelf up and guide the
shelf into the slots at a desired height,
have three refrigerator shelves.
• All models have two differents sizes of freezer
keeping shelf holder down.
shelf. The larger shelf fits in the lower section of
the freezer.
2 Slide the shelf in, then lower the front of the
shelf.
CAUTION
• Do not clean glass shelves with warm water while
they are cold. Shelves may break if exposed to
sudden temperature changes or impact.
• Glass shelves are heavy. Use special care when
removing them.
34 SMART FUNCTIONS
SMART FUNCTIONS local app store policy, or app unavailability.

• The feature may be subject to change without
prior notice and may have a different form
LG ThinQ Application depending on where you are located.
This feature is only available on models with the

or logo. Using Audible Diagnosis to
The LG ThinQ application allows you to Diagnose Issues
communicate with the appliance using a
smartphone. Follow the instructions below to use the audible
diagnosis method.
LG ThinQ Application Features
• Launch the LG ThinQ application and select
Communicate with the appliance from a the Smart Diagnosis feature in the menu.
smartphone using the convenient smart features. Follow the instructions for audible diagnosis
provided in the LG ThinQ application.
Smart Diagnosis
• If you experience a problem while using the
appliance, this smart diagnosis feature will 1 Press and hold the Lock button for 3
seconds or longer.
help you diagnose the problem.
NOTE
2 Open the right door.
• The application is subject to change for

appliance improvement purposes without 3 Press and hold the Freezer button for 3
seconds or longer.
notice to users.
• The control panel will be turned off, and
• Functions may vary by model.
then ‘3’ will be displayed on the Freezer
temperature display part.
Installing the LG ThinQ

Application
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a smart
phone.
4 Then position the phone’s mic at the Smart
Diagnosis logo located on the right hinge of
• Follow instructions to download and install the the refrigerator door.
application.
• Run the LG ThinQ application and follow the
instructions in the application to register the
appliance.
Smart Diagnosis
This feature is only available on models with the
or logo.
Use this feature to help you diagnose and solve 5 After the data transfer is complete, the
diagnosis will be displayed in the application.
problems with your appliance.
NOTE NOTE
• For reasons not attributable to LGE’s negligence, • For best results, do not move the phone while
the service may not operate due to external factors the tones are being transmitted.
such as, but not limited to, Wi-Fi unavailability, • After the door opened, Smart diagnosis should
Wi-Fi disconnection, be operated in 1 minute.
MAINTENANCE 35
MAINTENANCE For products with a standard stainless steel

exterior, use a damp microfiber cloth and rub in
the direction of the grain. Dry with a paper towel
ENGLISH
to avoid streaks. For stubborn stains and
Cleaning fingerprints, use a few drops of liquid dish soap in
water, and rinse with hot water before drying. Do
WARNING not use abrasive or harsh cleaners.
• Use non-flammable cleaner. Failure to do so can
result in fire, explosion, or death. Inside Walls
• Do not damage the refrigerant circuit.
• Allow freezer to warm up so the cloth will not
stick.
To help remove odors, wash the inside of the
CAUTION refrigerator with a mixture of baking soda and
• Do not use an abrasive cloth or sponge when warm water. Mix 2 tablespoons of baking soda to 1
cleaning the interior and exterior of the quart of water (26 g soda to 1 liter water.) Be sure
refrigerator. the baking soda is completely dissolved so it does
• Do not place your hand on the bottom surface of not scratch the surfaces of the refrigerator.
the refrigerator when opening and closing the
doors.
• When lifting the hinge free of the latch, be Door Liners and Gaskets
careful that the door does not fall forward. Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use cleaning
waxes, concentrated etergents, bleaches, or
General Cleaning Tips cleaners containing petroleum on plastic
• Both the refrigerator and freezer sections refrigerator parts.
defrost automatically; however, clean both
sections once a month to prevent odors.
• Wipe up spills immediately.
Plastic Parts (Covers and Panels)
• Unplug the refrigerator or disconnect power
before cleaning. Use a clean sponge or soft cloth and a mild
• Remove all removable parts, such as shelves. detergent in warm water. Do not use glass
• Use a clean sponge or soft cloth and a mild cleaners, abrasive cleansers, or flammable fluids.
detergent in warm water. Do not use abrasive or These can scratch or damage the material.
harsh cleaners.
• Hand wash, rinse and dry all surfaces
Condenser Coils
thoroughly.
Use a vacuum cleaner with a brush or crevice
attachment to clean the condenser cover and
Exterior vents. Do not remove the panel covering the
condenser coil area.
For products with black stainless steel exterior,

spray glass cleaner on a clean, microfiber cloth
and rub in direction of grain. Do not spray glass
cleaner directly at the display panel. Do not use
harsh or abrasive cleaners.
36 MAINTENANCE
2 Replace with a new water filter.
Replacing the Water Filter • Take the new water filter out of its packing
and remove the protective cover from
the orings. With water filter tabs in the
CAUTION
horizontal position, push the new water
It is recommended that you replace the water filter: filter into the manifold hole until it stops.
• Approximately every six months.
• When the water filter indicator turns on .
• When the water dispenser output decreases.
• When the ice cubes are smaller than normal.
Before Replacing the Water Filter:

If the top shelf, located below the water filter, is • Rotate the water filter up into position and
in the highest position, it will need to be removed close the cover. The cover will click when
prior to replacing the water filter. To remove any closed correctly.
shelf: Tilt up the front of the shelf and lift .
Pull the shelf out.
3 After the water filter is replaced, dispense

2.5 gallons of water (flush for approximately
five minutes) to remove trapped air and
1 Remove the old water filter. contaminants from the system. Do not
• Lower or remove the top left shelf to allow dispense the entire 2.5 gallon amount
the water filter to rotate all the way down. continuously. Depress and release the
• Pinch the sides to open the water filter cover. dispenser pad for cycles of 30 seconds ON
and 60 seconds OFF.
NOTE
• A water filter is not necessary to operate this
refrigerator. Install a water filter to improve the
quality of the ice and water dispensed.
NOTE 4 After changing the filter, press and hold the

Water Filter button for three seconds to reset
• Replacing the water filter causes a small amount the indicator light.
of water (around 1 oz. or 25 cc) to drain. Place a
cup under the front end of the water filter cover
to collect any leaking water. Hold the water filter
upright, once it is removed, to prevent any
remaining water from spilling out of the water
NOTE
filter.
• To purchase a replacement water filter:
Visit your local dealer or distributor web:
• Pull the water filter
Find Parts & Accessories from Support
downward and turn
section of lg.com
it counterclockwise
Call: 1-800-243-0000 (USA)
to pull it out. Make
1-888-542-2623 (Canada)
sure to rotate the
filter down completely
Part number of the replacement water filter:
before pulling it out of
• ADQ73613401 (LT800P)
the manifold hole.
• ADQ74793501(LT1000P)
MAINTENANCE 37
Performance Data Sheet

Model: LT1000P, LT1000PC, LT1000PCS
NSF System Trade Name Code: MDJ64844601
ENGLISH
The concentration of the indicated substances in water entering the system was reduced to a
concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/
ANSI Standard 42, Standard 53 and Standard 401.
System tested and certified by NSF International against NSF/ANSI Standard 42, Standard 53 and
Standard 401 for the reduction of substances listed below.
Average Avg % Average Max

NSF Specified
Substance Permissible NSF Reduction
Influent Challenge Reduction Product Water
Reduction Challenge Concentration Product Water Requirements
Concentration
Concentration
Chlorine Taste and 2.0 μg/L 2.0 μg/L± 10% >97.5% 0.050 μg/L N/A ≥ 50.00%
Odor
Nominal Particulate 12,000,000 At least 10,000 99.80% 24,000 pts/ml N/A ≥ 85.00%
Class I, , 2 0.5 to < 1.0 pts/mL particles/mL
μm
Asbestos 180 MFL 107 to 108 MFL; >99.00% < 1 MFL N/A ≥ 99.00%
fibers greater
than 10 μg/Lin
length
Atrazine 8.5 μg/L 9.0 μg/L ± 10% >94.10% 0.500 μg/L 3.0 μg/L N/A
Benzene 15.0 μg/L 15.0 μg/L ± 10% >96.60% 0.510 μg/L 5.0 μg/L N/A
Carbofuran 74.0 μg/L 80.0 μg/L ± 10% 98.30% 1.258 μg/L 40 μg/L N/A
Lindane 1.9 μg/L 2.0 μg/L ± 10% >99.00% 0.019 μg/L N/A
0.2 μg/L
P-Dichlorobenzene 230.0 μg/L 225.0 μg/L ± >99.80% 0.460 μg/L 75.0 μg/L N/A
10%
2,4-D 210.0 μg/L 210.0 μg/L ± >99.90% 0.210 μg/L 70.0 μg/L N/A
10%
Lead pH @6.5 140.0 μg/L 150.0 μg/L ± 99.60% 10.0 μg/L N/A
0.560 μg/L
10%
Lead pH @8.5 150.0 μg/L 150.0 μg/L ± >99.70% <0.500 μg/L 10.0 μg/L N/A
10%
Mercury @ pH6.5 5.9 μg/L 6.0 μg/L ± 10% 91.00% 0.531 μg/L 2.0 μg/L N/A
Mercury @ pH8.5 5.6 μg/L 6.0 μg/L ± 10% 92.5% 0.420 μg/L 2.0 μg/L N/A
Cyst* 100,000 Minimum >99.99% N/A ≥ 99.95%

10 cysts/L
cysts/L 50,000 cysts/L
Atenolol 240 ng/L 200 ± 40% ng/L > 95.50% 10.80 ng/L 30 ng/L N/A
Carbamazepine 1600 ng/L 1400 ± 40% ng/L 98.40% 25.60 ng/L 200 ng/L N/A
DEET 1600 ng/L 1400 ± 40% ng/L 97.10% 46.40 ng/L 200 ng/L N/A
Trimethoprim 170 ng/L 1400 ± 40% ng/L >96.80% 5.44 ng/L 20 ng/L N/A
Linuron 160 ng/L 1400 ± 40% ng/L >96.60% 5.44 ng/L 20 ng/L N/A
Phenytoin 200 ng/L 200 ± 40% ng/L >94.80% 10.40 ng/L 30 ng/L N/A
Ibuprofen 400 ng/L 400 ± 40% ng/L >94.50% 22.00 ng/L 60 ng/L N/A
Naproxen 140 ng/L 140 ± 40% ng/L >96.10% 5.46 ng/L 20 ng/L N/A
38 MAINTENANCE
Average Avg % Average Max

NSF Specified
Substance Permissible NSF Reduction
Influent Challenge Reduction Product Water
Reduction Challenge Concentration Product Water Requirements
Concentration
Concentration
Estrone 120 ng/L 140 ± 40% ng/L >96.10% 4.68 ng/L 20 ng/L N/A
Bisphenol A 2000 ng/L 2000 ± 40% ng/L >98.90% 22.00 ng/L 300 ng/L N/A
Nonyl Phenol 1600 ng/L 1400 ± 40% ng/L >97.10% 46.40 ng/L 200 ng/L N/A
* Based on the use of Cryptosporidium parvum oocysts.
Guidelines for Application / Water Supply Parameters
Service Flow 0.5 gpm (1.9 lpm)
Water Supply Community or Private Well - Potable Water
Water Pressure 20 – 120 psi (138 – 827 kPa)
Water Temperature 33 °F – 100 °F (0.6 °C – 37.8°C)
Capacity 200 gallons (757 liters)
It is essential that the manufacturer’s recommended installation, maintenance and filter replacement
requirements be carried out for the product to perform as advertised.
NOTE
• While the testing was performed under standard laboratory conditions, actual performance may vary.
For replacement filters, visit your local dealer or distributor or search under “water filters” on the lg.com
website.
For further assistance, contact the LG Electronics Customer Information Center.
USA: 1-800-243-0000
Canada: 1-888-542-2623
Replacement Cartridge: LT1000P, LT1000PC, LT1000PCS or ADQ747935**

LG is a trademark of LG Corp.
NSF is a trademark of NSF International.
Manufactured by LG Electronics, INC:
170, Sungsanpaechoungro, Seongsan-gu, Gyeongsangnam-do, THE REPUBLIC OF KOREA
TROUBLESHOOTING 39
TROUBLESHOOTING
FAQs
ENGLISH
Frequently Asked Questions
Q: How do I unclog the ice dispenser chute?
A: Eliminate the frost of ice fragments by removing the ice bin and clearing the chute with a plastic
utensil. Dispensing cubed ice can also help prevent frost or ice fragment buildup. Make sure that
the refrigerator doors are closed before attempting to dispense ice.
Q: Why are ice crystals and frost forming on my frozen food?

A: When the doors are opened often or for long periods of time, warm, humid air enters the
compartment. This raises the temperature and moisture level within the compartment.
Increased moisture will lead to frost and condensation. To lessen the effect, reduce the frequency
and duration of door openings.
Q: How long will it take for my ice bin to fill completely?

A: Once the ice supply in the bin has been completely exhausted, it may take up to 90 minutes
before additional ice is available, and approximately 72 hours to completely refill the bin.
Q: Why does my ice and water taste unusual?

A: It is recommended that you replace the water filter:
• Approximately every 6 months.
• When the water fi lter indicator turns on.
If your refrigerator was recently installed, dispense 2.5 gallons of water (flush for approximately 5
minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5
gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and
60 seconds OFF.
40 TROUBLESHOOTING
Before Calling for Service
Cooling
Problem Possible Cause & Solution

Refrigerator and The refrigerator control is set to OFF (some models).
Freezer section are • Turn the control ON. Refer to the Setting the Controls section for proper temperature
not cooling. settings.
Refrigerator is set to Demo Mode.

• Demo Mode allows the lights and control display to work normally while disabling cooling,
to save energy while the refrigerator is on the showroom floor. See the FAQs section of
this manual for instructions on how to disable Demo Mode.
Refrigerator is in the defrost cycle.

• During the defrost cycle, the temperature of each compartment may rise slightly. Wait 30
minutes and confirm the proper temperature has been restored once the defrost cycle has
completed.
Refrigerator was recently installed.
• It may take up to 24 hours for each compartment to reach the desired temperature.
Refrigerator was recently relocated.

• If the refrigerator was stored for a long period of time or moved on its side, it is necessary
for the refrigerator to stand upright for 24 hours before connecting it to power.
Cooling system runs Refrigerator is replacing an older model.

too much.
• Modern refrigerators require more operating time but use less energy due to more
efficient technology.
Refrigerator was recently plugged in or power restored.
• The refrigerator will take up to 24 hours to cool completely.
The door is opened often or a large amount of food / hot food was added.
• Adding food and opening the door warms the refrigerator, requiring the compressor to
run longer in order to cool the refrigerator back down. In order to conserve energy, try to
get everything you need out of the refrigerator at once, keep food organized so it is easy
to find, and close the door as soon as the food is removed. (Refer to the Food Storage
Guide.)
Doors are not closed completely.
• Firmly push the doors shut. If they will not shut all the way, the “Doors will not close
correctly or pop open” section in Troubleshooting
Refrigerator is installed in a hot location.
• The compressor will run longer under warm conditions. At normal room temperatures (70
°F or 21 °C) expect your compressor to run about 40 % to 80 % of the time. Under warmer
conditions, expect it to run even more often. The refrigerator should not be operated
above 110 °F (43 °C).
Condenser / back cover is clogged.

• Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not
remove the panel covering the condenser coil area.
TROUBLESHOOTING 41

Interior moisture Doors are opened often or for long periods of time.
buildup.
• When the doors are opened often or for long periods of time, warm, humid air enters the
ENGLISH
compartment. This raises the temperature and moisture level within the compartment. To
lessen the effect, reduce the frequency and duration of door openings.
Doors are not closed correctly.
• See the “Doors will not close correctly or pop open” section.
Weather is humid.
• Humid weather allows additional moisture to enter the compartments when the doors are
opened leading to condensation or frost. Maintaining a reasonable level of humidity in the
home will help to control the amount of moisture that can enter the compartments.
Defrost cycle recently completed.
• During the defrost cycle, the temperature of each compartment may rise slightly and
condensation may form on the back wall. Wait 30 minutes and confirm that the proper
temperature has been restored once the defrost cycle has completed.
Food is not packaged correctly.
• Food stored uncovered or unwrapped, and damp containers can lead to moisture
accumulation within each compartment. Wipe all containers dry and store food in sealed
packaging to prevent condensation and frost.
Food is freezing in Food with high water content was placed near an air vent.
the refrigerator
• Rearrange items with high water content away from air vents.
compartment.
Refrigerator temperature control is set incorrectly.
• If the temperature is too cold, adjust the control one increment at a time and wait for the
temperature to stabilize. Refer to the Control Panel section for more information.
Refrigerator is installed in a cold location.
• When the refrigerator is operated in temperature below 41 °F (5 °C), food can freeze in the
refrigerator compartment. The refrigerator should not be operated in temperature below
55 °F (13 °C).
Refrigerator or Incorrect temperature control settings.
Freezer section is too
• If the temperature is too cold, adjust the control one increment at a time and wait for the
cold.
temperature to stabilize. Refer to the Control Panel for more information.
Frost or ice crystals Condensation from food with a high water content has frozen inside of the food
form on frozen food package.
(inside of sealed
package). • This is normal for food items with a high water content.
Food has been left in the freezer for a long period of time.
• Do not store food items with high water content in the freezer for a long period of time.
Frost or ice crystals Door is opened frequently or for long periods of time.
form on frozen food
(outside of package).
compartment. This raises the temperature and moisture level within the compartment.
Increased moisture will lead to frost and condensation. To lessen the effect, reduce the
frequency and duration of door openings.
Door is not closing properly.
• Refer to the “Doors will not close correctly or pop open” section in the Troubleshooting.
42 TROUBLESHOOTING

Refrigerator or Refrigerator was recently installed.
Freezer section is too
• It may take up to 24 hours for each compartment to reach the desired temperature.
warm.
The air vents are blocked. Cold air circulates from the freezer to the fresh food section
and back again through air vents in the wall dividing the two sections.
• Locate air vents by using your hand to sense airflow and move all packages that block
vents and restrict airflow. Rearrange items to allow air to flow throughout the
compartment.
Doors are opened often or for long periods of time.
compartment. This raises the temperature and moisture level within the compartment. To
lessen the effect, reduce the frequency and duration of door openings.
Unit is installed in a hot location.
• The refrigerator should not be operated in temperatures above 110 °F (43 °C).
A large amount of food or hot food was added to either compartment.
• Adding food warms the compartment requiring the cooling system to run. Allowing hot
food to cool to room temperature before putting it in the refrigerator will reduce this
effect.
Doors are not closed correctly.
• See the “Doors will not close correctly or pop open” section in the Troubleshooting.
Temperature control is not set correctly.
• If the temperature is too warm, adjust the control one increment at a time and wait for the
temperature to stabilize.
Defrost cycle has recently completed.
• During the defrost cycle, the temperature of each compartment may rise slightly and
condensation may form on the back wall. Wait 30 minutes and confirm the proper
temperature has been restored once the defrost cycle has completed.
TROUBLESHOOTING 43
Ice & Water
ENGLISH
Icemaker is not Demand exceeds ice storage capacity.
making enough ice.
• The icemaker will produce approximately 70-184 cubes in a 24 hour period.
House water supply is not connected, valve is not turned on fully, or valve is clogged.
• Connect the refrigerator to a cold water supply with adequate pressure and turn the water
shutoff valve fully open. If the problem persists, it may be necessary to contact a plumber.
Low house water supply pressure.
• The water pressure must be between 20 and 120 psi on models without a water filter and
between 40 and 120 psi on models with a water filter. If the problem persists, it may be
necessary to contact a plumber.
Reverse osmosis filtration system is used.
• Reverse osmosis filtration systems can reduce the water pressure below the minimum
amount and result in icemaker issues. (Refer to the Connecting the Water Line section.)
Tubing connecting refrigerator to house supply valve is kinked.
• The tubing can kink when the refrigerator is moved during installation or cleaning
resulting in reduced water flow. Straighten or repair the water supply line and arrange it to
prevent future kinks.
Doors are opened often or for long periods of time.
• If the doors of the unit are opened often, ambient air will warm the refrigerator which will
prevent the unit from maintaining the set temperature. Lowering the refrigerator
temperature can help, as well as not opening the doors as frequently.
Doors are not closed completely.
• If the doors are not properly closed, ice production will be affected. See the “Doors will not
close correctly or pop open” section in Parts & Features Troubleshooting for more
information.
The temperature setting for the freezer is too warm.
• The recommended temperature for the freezer compartment for normal ice production is
0°F. If the freezer temperature is warmer, ice production will be affected.
44 TROUBLESHOOTING

Icemaker is not Refrigerator was recently installed or icemaker recently connected.
making ice
• It may take up to 24 hours for each compartment to reach the desired temperature and
for the icemaker to begin making ice.
Icemaker is not turned on.
• Locate the icemaker ON/OFF and confirm that it is turned on.
The ice detecting sensor is obstructed.
• Foreign substances or frost on the ice-detecting sensor can interrupt ice production. Make
sure that the sensor area is clean at all times for proper operation.
The refrigerator is not connected to a water supply or the supply shutoff valve is not
turned on.
• Connect the refrigerator to the water supply and turn the water shutoff valve fully open.
Icemaker shutoff (arm or sensor) obstructed.
• If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely.
If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is
a clear path between the two sensors.
Reverse osmosis water filtration system is connected to your cold water supply.
• Reverse osmosis filtration systems can reduce the water pressure below the minimum
amount and result in icemaker issues. (Refer to the Connecting the Water Line section).
Ice has bad taste or Water supply contains minerals such as sulfur.
odor.
• A water filter may need to be installed to eliminate taste and odor problems. NOTE: In
some cases, a filter may not help. It may not be possible to remove all minerals/odor/taste
in all water supplies.
Icemaker was recently installed.
• Ice that has been stored for too long will shrink, become cloudy, and may develop a stale
taste. Throw away old ice and make a new supply.
The food has not been stored properly in either compartment.
• Rewrap the food. Odors may migrate to the ice if food is not wrapped properly.
The interior of the refrigerator needs to be cleaned.
• See the Maintenance section for more information.
The ice storage bin needs to be cleaned.

• Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry
before reinstalling it.
Icemaker is making Icemaker shutoff (arm/ sensor) is obstructed.
too much ice.
• Empty the ice bin. If your icemaker is equipped with an ice shutoff arm, make sure that the
arm moves freely. If your icemaker is equipped with the electronic ice shutoff sensor,
make sure that there is a clear path between the two sensors. Reinstall the ice bin and wait
24 hours to confirm proper operation.
TROUBLESHOOTING 45
Parts & Features
ENGLISH
Doors will not close Food packages are blocking the door open.
correctly or pop
• Rearrange food containers to clear the door and door shelves.
open.
Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position.
• Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct
positions. See the Operation section for more information.
The doors were removed during product installation and not properly replaced.
• Remove and replace the doors according to the Removing and Replacing Refrigerator
Handles and Doors section.
Refrigerator is not leveled properly.
• See Door Alignment in the Refrigeration Installation section to level refrigerator.
Doors are difficult to The gaskets are dirty or sticky.

open.
• Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
Door was recently closed.
• When you open the door, warmer air enters the refrigerator. As the warm air cools, it can
create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to
equalize, then see if it opens more easily.
Refrigerator wobbles Leveling legs are not adjusted properly.
or seems unstable
• Refer to the Leveling and Door Alignment section.
Floor is not level.
• It may be necessary to add shims under the leveling legs or rollers to complete installation.
Lights do not work. LED interior lighting failure.
• The refrigerator compartment lamp is LED interior lighting, and service should be
performed by a qualified technician.
The interior of the The refrigerator is located near a fire source, such as a fireplace, chimney, or candle.
refrigerator is
• Make sure that the refrigerator is not located near a fire source, such as a fireplace,
covered with dust or
soot. chimney or candle.
46 TROUBLESHOOTING

Ice is not Doors are not closed completely.
dispensing. • Ice will not dispense if any of the refrigerator doors are left open.
Infrequent use of the dispenser.
• Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will
prevent them from properly dispensing. Check the ice bin for ice cubes clumping/sticking
together. If they are, break up the ice cubes to allow for proper operation.
The delivery chute is clogged with frost or ice fragments.

• Eliminate the frost or ice fragments by removing the ice bin and clearing the chute with a
plastic utensil. Dispensing cubed ice can also help prevent frost or ice fragment buildup.
The dispenser display is locked.

• Press and hold the Lock button for three seconds to unlock the control panel and dispenser.
Ice bin is empty.

• It may take up to 24 hours for each compartment to reach the desired temperature and for the
icemaker to begin making ice. Make sure that the shutoff (arm/sensor) is not obstructed. Once
the ice supply in the bin has been completely exhausted, it my take up to 90 minutes before
additional ice is available, and approximately 24 hours to completely refi ll the bin.
Water is Water filter has been exhausted.

dispensing Replacing the water fi lter is recommended:
slowly. • Approximately every six months.
• When the water fi lter indicator turns on.
Reverse osmosis filtration system is used.
• Reverse osmosis fi ltration systems can reduce the water pressure below the minimum amount
and result in icemaker issues. If the problem persists, it may be necessary to contact a plumber
or install a booster pump to compensate for the low pressure.
Low house water supply pressure.
• The water pressure must be between 20 and 120 psi (138 - 827 kPa) on models without a water
filter and between 40 and 120 psi (276 – 827 kPa) on models with a water filter. If the problem
persists, it may be necessary to contact a plumber or install a booster pump to compensate for
the low pressure.
TROUBLESHOOTING 47
Water is not New installation or water line recently connected.

dispensing. • Dispense 2.5 gallons of water (fl ush for approximately 5 minutes) to remove trapped air
ENGLISH
and contaminants from the system. Do not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
The dispenser panel is locked.

• Press and hold the Lock button for three seconds to unlock the control panel and dispenser.
Refrigerator or freezer doors are not closed properly.

• Water will not dispense if any of the refrigerator doors are left open.
Water fi lter has been recently removed or replaced.
• After the water fi lter is replaced, dispense 2.5 gallons of water (fl ush for approximately
5 minutes) to remove trapped air and contaminants from the system. Do not dispense the
entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30
seconds ON and 60 seconds OFF.
Tubing connecting refrigerator to house supply valve is kinked.

• The tubing can kink when the refrigerator is moved during installation or cleaning resulting in
reduced water fl ow. Straighten or repair the water supply line and arrange it to prevent future
kinks.
The house water supply is not connected, the valve is not turned on fully, or the valve is
clogged.
• Connect the refrigerator to the water supply and turn the water shutoff valve fully open. If
the problem persists, it may be necessary to contact a plumber.
Refrigerator was recently installed.

Dispensing
• Allow 24 hours after installation for the water storage tank to cool completely.
warm water.
The water dispenser has been used recently and the storage tank was exhausted.
• Depending on your specifi c model, the water storage capacity will range from approximately
20 to 30 oz.
Dispenser has not been used for several hours.
• If the dispenser has not been used for several hours, the fi rst glass dispensed maybe
warm. Discard the first 10 oz.
Refrigerator is connected to the hot water supply.
• Make sure that the refrigerator is connected to a cold water pipe.
WARNING: Connecting the refrigerator to a hot water line may damage the icemaker.
48 TROUBLESHOOTING
Noises

Clicking The defrost control will click when the automatic defrost cycle begins and ends. The
thermostat control (or refrigerator control on some models) will also click when cycling
on and off.
• Normal Operationchimney or candle.
Rattling Rattling noises may come from the flow of refrigerant, the water line on the back of
the unit, or items stored on top of or around the refrigerator.
• Normal Operation
Refrigerator is not resting solidly on the floor.
• Floor is weak or uneven or leveling legs need to be adjusted. See the Leveling and Door
Alignment section.
Refrigerator with linear compressor was jarred while running.
Whooshing Evaporator fan motor is circulating air through the refrigerator and freezer
compartments.
Air is being forced over the condenser by the condenser fan.

Gurgling Refrigerant flowing through the cooling system.
Popping Contraction and expansion of the inside walls due to changes in temperature.
Sizzling Water dripping on the defrost heater during a defrost cycle.

Vibrating If the side or back of the refrigerator is touching a cabinet or wall, some of the normal
vibrations may make an audible sound.
• To eliminate the noise, make sure that the sides and back cannot vibrate against any wall
or cabinet.
Dripping Water running into the drain pan during the defrost cycle.
Your refrigerator is designed to run more efficiently to keep your food items at the
Pulsating or high-
desired temperature. The high efficiency compressor may cause your new refrigerator
pitched sound
to run longer than your old one, but it is still more energy efficient than previous
models. While the refrigerator is running, it is normal to hear a pulsating or high-
pitched sound.
LIMITED WARRANTY 49
LIMITED WARRANTY
For USA
ENGLISH
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT,
UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT
PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under normal and
proper use, during the warranty period set forth below, LG Electronics (“LG”) will, at its option, repair or
replace the Product. This limited warranty is valid only to the original retail purchaser of the Product and
applies only when purchased and used within the United States including U.S. Territories.
WARRANTY PERIOD
Sealed System
Refrigerator/Freezer (Condenser, Dryer, Compressor
Connecting Tube and
Evaporator)
One (1) year from the Five (5) years from the Five (5) years from the Linear / Inverter
date of original retail date of original retail date of original retail Compressor Only : Parts
purchase purchase purchase Only for years 6-10 from
the date of original retail
Parts and Labor (internal/ Parts and Labor Parts and Labor purchase (Consumer will
functional parts only) be charged for labor)
• Replacement products and parts are warranted for the remaining portion of the original warranty period
or ninety (90) days, whichever is greater.
• Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory
remanufactured.
• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain
warranty service under this limited warranty.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES
SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST
GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST
OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES
WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT
EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations
on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This
limited warranty gives you specific legal rights and you may also have other rights that vary from state to
state.
THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct
unauthorized repairs.
• Damage or failure of the Product to perform during power failures and interrupted or inadequate
electrical service.
50 LIMITED WARRANTY
• Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines,
inadequate or interrupted water supply or inadequate supply of air.
• Damage resulting from operating the product in a corrosive atmosphere or contrary to the product
owner’s manual.
• Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts
of God, or any other causes beyond the control of LG.
• Damage or failure caused by unauthorized modification or alteration, or if used for other than the
intended purpose.
• Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance.
Improper repair includes use of parts not authorized by LG. Improper installation or maintenance
includes installation or maintenance contrary to the Product owner’s manual.
• Damage or failure caused by incorrect electrical current, voltage, or plumbing codes.
• Damage or failure caused by transportation and handling, including scratches, dents, chips, and/or
other damage to the finish of the Product, unless such damage is reported within one (1) week of
delivery.
• Damage or missing items to any display, open box, or discounted Product.
• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.
• Products with original serial numbers that have been removed, altered, or cannot be readily determined.
• Increases in utility costs and additional utility expenses.
• Any noises associated with normal operation.
• Use of accessories (e.g., water filters, etc.), components, or consumable cleaning products that are not
authorized by LG.
• Replacement of light bulbs, filters, or any consumable parts.
• When Product is used for other than normal and proper household use (e.g. commercial or industrial
use, offices, and recreational facilities or vehicles) or contrary to the instructions outlined in the Product’s
owner’s manual.
• Costs associated with removal and reinstallation of your Product for repairs.
• Shelves, door bins, drawers, handle and accessories, except for internal/functional parts covered under
this limited warranty.
The cost of repair or replacement under these excluded circumstances shall be borne by the
consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION

Call 1-800-243-0000 and select the appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND
NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH
WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its
parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,
predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include
any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify
LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG
LIMITED WARRANTY 51
Electronics, USA, Inc. Attn: Legal Department- Arbitration 1000 Sylvan Ave, Englewood Cliffs 07632. You
and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice
must provide your name, address, and telephone number; identify the product that is the subject of the
claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve
the dispute within 30 days, either party may proceed to file a claim for arbitration.
ENGLISH
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during
the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us
only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute
between you and LG shall not be combined or consolidated with a dispute involving any other person’s or
entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you
and LG shall not under any circumstances proceed as part of a class or representative action. Instead of
arbitration, either party may bring an individual action in small claims court, but that small claims court
action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be administered by the American Arbitration Association
(“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that
are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the
procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a
copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner
described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics,
USA, Inc. Attn: Legal Department- Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will
govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on
the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide,
except that issues relating to the scope and enforceability of the arbitration provision and to the
arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this
provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any
disputes between us except to the extent that such law is preempted by or inconsistent with applicable
federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand
for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000
in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as
otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any
arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering
factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the
foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator
can award them to the same extent that a court would. If the arbitrator finds either the substance of your
claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by
the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will
be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously
disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise
provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails
in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration
conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic
hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the
right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a
location within the federal judicial district in which you reside unless we both agree to another location or
we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can
require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no
later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by
either: (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out” or (ii) calling 1-
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
(b) the date on which the product was purchased; (c) the product model name or model number; and (d)
52 LIMITED WARRANTY
the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
www.lg.com/us/support/repair-service/schedule-repair continued and clicking on “Find My Model & Serial
Number”).
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail
or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any
way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and
do not opt out, then you accept all terms and conditions of the arbitration provision described above.
LIMITED WARRANTY 53
For Canada
TERMS AND CONDITIONS
ENGLISH
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT,
UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER
JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS
ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES”
BELOW.
Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under normal and
proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its
option, repair or replace the Product upon receipt of proof of the original retail purchase. This limited
warranty is valid only to the original retail purchaser of the Product and applies only to a Product
distributed, purchased and used within Canada, as determined at the sole discretion of LGECI.
WARRANTY PERIOD (Note: If the original date of purchase cannot be verified, the warranty will
begin sixty (60) days from the date of manufacture)
Refrigerator Sealed System (Condenser, Dryer, Connecting Refrigerator

Tube and Evaporator)
One (1) year from the One (1) year from the Seven (7) years from the Ten (10) years from the
date of original retail date of original retail date of original retail date of original retail
purchase purchase purchase purchase
Parts and Labor (internal/ Parts and Labor Parts only (Consumer will Part only (Consumer will
functional parts only) be charged for labor) be charged for labor)
• Replacement products and parts are warranted for the remaining portion of the original warranty period
or ninety (90) days, whichever is greater.
• Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory
remanufactured, all at the sole discretion of LGECI.
• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain
warranty service under this Limited Warranty.
LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS
EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES
AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT
NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI
DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLI-
GATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY
OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UN-
DER NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT,
BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR
EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS,
LOSS OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER
ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH,
TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S TOTAL LIABILITY, IF ANY, SHALL
NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
This Limited Warranty gives you specific legal rights. You may also have other rights that vary from
province to province depending on applicable provincial laws. Any term of this Limited Warranty that
negates or varies any implied condition or warranty under provincial law is severable where it conflicts
with such provincial law without affecting the remainder of this warranty’s terms.
54 LIMITED WARRANTY
THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or
plumbing; or iii) correct unauthorized repairs or installations of the Product;
• Damage or failure of the Product to perform during power failures and interrupted or inadequate
electrical service;
• Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines,
inadequate or interrupted water supply or inadequate supply of air;
• Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the
instructions outlined in the Product’s owner’s manual;
• Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts
of God, or any other causes beyond the control of LGECI or the manufacturer;
• Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the
Product. Improper repair includes use of parts not authorized or specified by LGECI. Improper
installation or maintenance includes installation or maintenance contrary to the Product’s owner’s
manual;.
• Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other
than the intended household purpose/use of the Product, or damage or failure resulting from any water
leakage due to improper installation of the Product;
• Damage or failure caused by incorrect electrical current, voltage or plumbing codes;
• Damage or failure caused by use that is other than normal household use, including, without limitation,
commercial or industrial use, including use in commercial offices or recreational facilities, or as
otherwise outlined in the Product’s owner’s manual;
• Damage or failure caused by the use of any accessories, components or cleaning products, including,
without limitation, water filters, that are not approved/authorized by LGECI;
• Replacement of the water filter cartridge due to water pressure that is outside the specified operating
range or due to excessive sediment in the water supply;
• Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other
damage to the finish of the Product, unless such damage results from defects in materials or
workmanship and is reported to LGECI within one (1) week of delivery of the Products;
• Damage or missing items to any display, open box, refurbished or discounted Product;
• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or any similar disclaimer;
• Products with original serial numbers that have been removed, altered or cannot be readily determined
at the discretion of LGECI;
• Increases in utility costs and additional utility expenses in any way associated with the Product;
• Any noises associated with normal operation of the Product;
• Replacement of light bulbs, filters, fuses or any other consumable parts;
• Replacement of any part that was not originally included with the Product;
• Costs associated with removal and/or reinstallation of the Product for repairs; and
• Shelves, door bins, drawers, handle and accessories to the Product, except for internal/functional parts
covered under this Limited Warranty.
• Coverage for “in Home” repairs, for products in-warranty, will be provided if the Product is within a 150
km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product
is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility
to bring the Product, at your sole expense, to the ASC for in-warranty repair.
All costs and expenses associated with the above excluded circumstances, listed under the heading,
This Limited Warranty Does Not Cover, shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE:
Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropriate option from the menu,
or visit our website at http://www.lg.com
LIMITED WARRANTY 55
PROCEDURE FOR RESOLVING DISPUTES:

EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING
IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH
BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED
ENGLISH
AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING
OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its
parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,
predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include
any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify
LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal
Team at 20 Norelco Drive, North York, Ontario, Canada M9L 2X6 (the “Notice of Dispute”). You and LG
agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must
provide your name, address, and telephone number; identify the product that is the subject of the claim;
and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the
dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding
arbitration in accordance with the procedure set out herein. You and LG both agree that, during the
arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG
will not be disclosed to the arbitrator until the arbitrator determines the dispute.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during
the 30 day period after LG’s receipt of the Notice of Dispute, you and LG agree to resolve any claims
between you and LG only by binding arbitration on an individual basis, unless you opt out as provided
below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the
claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the
arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be
combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More
specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at
law, any dispute between you and LG shall not under any circumstances proceed as part of a class or
representative action. Instead of arbitration, either party may bring an individual action in small claims
court, but that small claims court action may not be brought on a class or representative basis except to
the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to
the claims at issue between you and LG.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and
expedited basis before a single arbitrator chosen by the parties under the provincial or territorial
commercial arbitration law and rules of the province or territory of your residence. You must also send a
copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20
Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable
provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator’s
award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues
relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute
are for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty
and any disputes between you and LG except to the extent that such law is preempted by or inconsistent
with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim,
action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the
courts of the province or territory of your purchase for the resolution of the claim, action, dispute or
controversy between you and LG.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand
for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the applicable arbitration rules.
Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any
arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you
prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by
56 LIMITED WARRANTY
considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding
the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an
arbitrator can award them to the same extent that a court would. If the arbitrator finds either the
substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose
(as measured by the applicable laws), then the payment of all arbitration fees will be governed by the
applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously
disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as
otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if
LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration
conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic
hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim
exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any inperson
arbitration hearings will be held at the nearest, most mutually-convenient arbitration location
available within the province or territory in which you reside unless you and LG both agree to another
location or agree to a telephonic arbitration.
Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures)
is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent
permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited
Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived
any provision or part of this Limited Warranty.
Opt Out.You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can
require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no
later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by
either (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out;” or (ii) calling 1-
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
(b) the date on which the product was purchased; (c) the product model name or model number; and (d)
the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
www.lg.com/ca_en/support/repair-service/schedule- repair and clicking on “Find My Model & Serial
Number”).
In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this
Limited Warranty and any disputes between you and LG except to the extent that such law is preempted
by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted
for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the
exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the
claim, action, dispute or controversy between you and LG.
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail
or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any
way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and
do not opt out, then you accept all terms and conditions of the arbitration provision described above.
Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty
and the End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited
Warranty shall control and govern the rights and obligations of the parties and shall take precedence over
the EULA.
NOTE 57
58 NOTE
NOTE 59
LG Customer Information Center
For inquiries or comments,

visit www.lg.com or call:
1-800-243-000 0 U.S.A.
1-888-542-262 3 CANADA
¡Register your product Online!
www.lg.com

Side by Side Refrigerator: Owner'S Manual

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OWNER’S MANUAL

9 PRODUCT OVERVIEW 31 TROUBLESHOOTING

DOOR-IN-DOOR REFRESHMENT CENTER

FRESH ZONE DRAWERS

This is the safety alert symbol.

Risk of Fire and Flammable Materials

SAVE THESE INSTRUCTIONS

LED interior lamps

Freezer Door Bins

Door-in-Door Case (On some models)

Refrigerator Door Bins

Model LSXC26366*, LSXS26386*

Net weight 291 lb (132 kg)

Net weight 266 lb (121 kg)

Net weight 264.6 lb (120 kg)

Unpacking the Refrigerator

Choosing the Proper Location

Connecting the Water Line

Leveling and Door Alignment

Unpacking the Refrigerator Choosing the Proper

Dimensions and Clearances

- List Model 26 cu.ft.

D Height to Top of Hinge 70 9/32”

Depth without Door 28 23/32”

I Depth With handle 35 29/32”

Removing/Assembling the Removing and replacing

Assembling the Handles

3 Use a flat-blade screwdriver to pry back the

4 Disconnect all the wire harnesses and

5 Pull out the water supply lines .

7 Rotate the hinge lever counterclockwise .

5 Raise the door from the bottom pin of the

Reinstalling the Left (Freezer)

1 Lower the door onto the hinge pin of the

1 Open the door. Remove the screw from the

Insert lines Tube

4 Reconnect the water lines by inserting

3 Reconnect all harnesses. Hook the tab on

5 Reconnect all of the wire harnesses.

6 Reconnect the ground wire.

5 After installing the appliance, connect the

If the water pressure from the reverse osmosis

Water Line Installation Instructions 4 Fasten the shutoff valve.

1 Shut off the main water supply.

2 Choose the valve location.

5 Tighten the pipe clamp.

6 Route the tubing. 9 Connect the tubing to the refrigerator.

8 Flush out the tubing. CAUTION

Leveling and Door

Clean the refrigerator.

Open refrigerator door and freezer drawer to ventilate the

Turn off the icemaker.

Wait for the refrigerator to cool.

The refrigerator makes a loud noise after initial operation.

LED Display Horizontal Display

Temperature Mode Switch Function

Ice Plus Lock

Automatic Icemaker WARNING

Ice and Water Dispenser Incorrect Way Correct Way

Model LSXC26366, LSXS26386