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Kmi Profile 2019

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Regaining Health & Well-being

in charming locations in Kuwait.


Healthcare Providers in Kuwait
ALL UNDER ONE ROOF
Kuwait City
Sheraton Kuwait

Shuwaikh
Port

Hawally 1

Kuwait Bay

J Al-Shaab
2

Al-Jahra

4 Mahboula

OUR LOCATIONS
To ensure that weʼre always available and ready Internatinal
to meet the needs of our patients, we have opened numerous clinics
Kuwait
Airport

all over Kuwait, in the following locations:

Hawally Al-Shaab Mahboula


Jarallah German Specialized Clinic - Bldg 1 Clinica Joelle Top Polyclinic
Jarallah German Specialized Clinic - Bldg 2 Al-Jahra
Berlin Klinik Jahra Clinic
Dental Studio Dema Clinic
Active Clinic Jarallah German Specialized Clinic

More to come soon..,


ABOUT US

At the heart of Kuwait Medical International (KMI) there is a strong desire to demonstrate effective Healthcare
Management. KMI is the fastest growing integrated healthcare provider in outpatient clinics in Kuwait.

Established in 2010, with an ambitious and innovative growth strategy for quality assured clinics, hospitals and care centers
underpinned by world class diagnostics, advanced and sophisticated German Healthcare Solutions for different communities
across Kuwait & beyond. This brings to light the new concept of A New Way of Managing Clinics and Running Outpatient
Units, which benchmarks Kuwait Medical International as the unique and top most healthcare provider with German and local
Healthcare expertise, the no.1 in Kuwait.

Kuwait Medical International (KMI) is a group of companies for the state-of-the-art, multi-speciality and super-speciality,
‘All-Under-One-Roofʼ type Medical Outpatient Centers, located at various prime locations spread across the State of Kuwait.
It is the largest outpatient chain of clinics in Kuwait. We have ten medical centers running under KMI that provide, premium
medical services in the private sector across Kuwait and which is rapidly expanding its own network of Healthcare Institutions.
KMIʼs top-notch specialists, along with a highly trained nursing staff, offer a host of medical, diagnostics, preventive and
surgical services, through innovative medical practices in a serene and modern setting. Kuwait Medical International is
considered as one of the best and unique healthcare provider company in Kuwait with a team of over 120 employees in the
management. A Unique Healthcare Management in Kuwait!!!
KMI PIONEERS

Dedicated to serving the Health Care needs

,,
,,
Kuwait Medical International Company is offering specialized
German healthcare with a wide array of super specialities. Kuwait
Medical International has powered up with German medical talent
& research to provide only the best in medical treatment, to the
people of Kuwait and beyond.

Dr. Mohammad Al-Jarallah


Chairman & Partner KMI
Bariatric & General Surgeon
Former Minister of Health - Kuwait
KMI PIONEERS

We will create better Kuwait with German Technology

,,
,,
We are proud of our achievements for the development of various clinics
under the umbrella of Kuwait Medical International and this is a testimony of
our hardwork and dedication to the development of superb speciality
healthcare in Kuwait.

Dr. Ali Mehdi Zadeh


CEO & Partner KMI,
Consultant Urologist
‫ﻛﻠﻴﻨﻚ اﻟﺠـــﺎراﻟﻠـــﻪ اﻟﻤــــﺎﻧــﻲ اﻟﺘﺨﺼﺼﻲ‬
JARALLAH GERMAN SPECIALIZED CLINIC
B U I L D I N G 1 & 2 , H AWA L LY

‫ﻛﻠﻴﻨﻚ اﻟﺠـــﺎراﻟﻠـــﻪ اﻟﻤــــﺎﻧــﻲ اﻟﺘﺨﺼﺼﻲ‬


JARALLAH GERMAN SPECIALIZED CLINIC
JAHRA

‫ﺟﻬﺮاء ﻛﻠﻴﻨﻚ‬ ‫ﺑﺮﻟـﻴﻦ ﻛﻠﻴﻨﻚ‬ ‫دﻳﻤـــﺎ ﻛﻠﻴﻨــﻚ‬


JAHRA CLINIC BERLIN KLINIK DEMA CLINIC

‫ﻛﻮﻳﺖ ﻣﻴﺪﻳﻜﺎل اﻧﺘﺮﻧـﺎﺷﻴﻨـﺎل‬ ‫ﻣﺴﺘﻮﺻﻒ ﺗﻮب ﻛﻠﻴﻨﻚ‬


Kuwait Medical International
TOP POLYCLINIC
MAHBOULA

‫ﻛﻠﻴﻨﻜﺎ ﺟﻮﻳﻞ‬
CLINICA JOELLE
H AWA L LY
OUR JOURNEY
Milestones leveraging Kuwait Medical Internationalʼs presence into various Medical Centers in the State of Kuwait.

JARALLAH GERMAN JARALLAH GERMAN


ESTABLISHING SPECIALIZED CLINIC SPECIALIZED CLINIC
PARTNERSHIP FOR KMI HAWALLY, BUILDING 1 BERLIN KLINIK JAHRA CLINIC DEMA CLINIC JAHRA

2011 2015 2015


2016
2010 2013 2014

2017 2017 2018 2018 2019

CLINICA JOELLE DENTAL STUDIO ACTIVE CLINIC JARALLAH GERMAN TOP


KUWAIT SPECIALIZED CLINIC POLYCLINIC
HAWALLY, BUILDING 2 MAHBOULA
J
BUILDING 1 ‫ﺑﻨﺎﻳﺔ‬

1st Project : 2011


JGSC Building1, 15 Floor Tower
Established in 2011, Jarallah German Specialized Clinic, Building 1
was the first ever outpatient clinic located in Hawally, Kuwait, with
both ISO and TÜV Rheinland Germany Accreditation. It was
the only clinic and first of its kind in Kuwait, to have a multi derma
unit in the same building with more than 6 units. Jarallah German
Specialized Clinic has been offering the highest standard of
German Specialized Healthcare since 2011 to Kuwaiti Nationals,
Expatriate-Residents & Visitors. It is one of the best well known,
well equipped and the most innovative outpatient clinic with
Pharmacy, Clinical Laboratory and Radiology with MRI. The
center offers treatment for a variety of specialities across a
wide-range of other medical services like Obstetrics &
Gynecology, Dermatology, Otolaryngology (ENT), Orthopedics,
Ophthalmology, Urology, Dental Care, Plastic & General Surgery,
Obesity & Nutrition, Neurology, Internal Medicine, Pediatric, and
Physiotherapy .
BRANDS & LOGOS IN JGSC UNITS

BRANDS & LOGOS

‫ﺳﻤﺎ‬
‫ﻟﻧــﻒ واذن واﻟﺤﻨﺠـﺮة‬
‫واﻟﺴﻤﻌﻴﺎت واﻟﺘﺨﺎﻃﺐ‬
‫وﺣﺪة‬

SAMA E.N.T UNIT


2nd Project : 2013
Berlin Klinik, 12 Floor Tower
Berlin Klinik is a state-of-the-art fully-equipped 12-Floored
medical center, located close to Jarallah German Specialized
Clinic, Hawally. Berlin Klinik offers treatment related to
Dermatology, Skin-Care, Laser, Hair Transplant, Cosmetic
Dentistry and other cosmetic & beauty related procedures. In
addition to these, we also offer Podiatry, Physiotherapy &
Rehabilitation, Alternative Medicine, including Hijama
Treatment (Cupping Therapy), Cardiology and Internal
Medicine.
BRANDS & LOGOS IN BERLIN KLINIK UNITS

MARIA
REHAB UNIT

‫ﻟﻠﻌﻨﺎﻳﺔ ﺑﺎﻟﺒﺸﺮة‬ ‫ﺳـﺒــــﻲ‬


‫وﺣﺪة‬
Majeste ‫ﻣﺎﺟﻴﺴﺘﻲ‬
SEPI Skin Care Unit
Laser & Beauty Unit ‫وﺣﺪة اﻟﺘﺠﻤﻴﻞ واﻟﻠﻴﺰر‬
3rd Project : 2014, Jahra Clinic
Jahra Clinic, a part of KMI, located in the heart of the City of Al Jahra - 60 ‫ﺟﻬﺮاء ﻛﻠﻴﻨﻚ‬
kms from the Capital. Jahra area has over 600,000 inhabitants and is a Jahra Clinic
promising area for healtcare expansion.

At Jahra Clinic, we offer a vast range of services with excellent standards of


medical and nursing expertise, across a wide range of specialties, including
Internal Medicine, Pediatrics, Dentistry, Obstetrics & Gynecology,
Dermatology, Beauty & Laser .

Jahra City
4th Project : 2015, Dema Clinic
Dema Clinic, established by KMI, located at Al Jahra province, 60 kms away from
the Capital. We are dedicated in offering high-quality, reliable, efficient and
cost-effective medical care, delivered by highly qualified Medical and Nursing
‫دﻳﻤـﺎ ﻛﻠﻴﻨﻚ‬
Staff to the local residents of Jahra and the surrounding areas.
Dema Clinic
The services at Dema Clinic include: Internal Medicine, Dermatology, Dental
and Obstetrics & Gynecology.
5th Project :2016, JGSC Clinic, Jahra
‫ﻛﻠﻴﻨﻚ اﻟﺠـــﺎراﻟﻠـــﻪ اﻟﻤــــﺎﻧــﻲ اﻟﺘﺨﺼﺼﻲ‬
Jarallah German Specialized Clinic (JGSC) is located at Al Jahra, Jarallah German Specialized Clinic
J A H R A ‫ﺟﻬﺮاء‬
Kuwait. Our aim is to cater to the needs of local population in Jahra
by offering the finest affordable, reliable and efficient medical
services with added dimension for German specialised healthcare
promotion.

Our services include Acupuncture/Chinese Medicine, Dermatology,


Dental, Otolaryngology (ENT), Urology and Internal Medicine.
6th Project : 2017, State of Art, Clinica Joelle
Clinca Joelle is a High-End Most Luxurious Beauty Boutique Clinic in Kuwait. It is one of
the showcase projects managed by KMI, for very high demanding patients. A Leading
Cosmetic, Plastic surgery and non-Plastic surgical solution clinic with Cosmetic and
‫ﻛﻠﻴﻨﻜﺎ ﺟﻮﻳﻞ‬
Surgical Dentistry.

Clinica Joelle is a collaboration of a list of Doctors, Surgeons, Dentists, Dermatologist,


Body Experts and Beauty Consultants, Hair Transplant Experts, who are well known in their
own field. Clinica Joelle experts are proud to work on different celebrities, which confirm
the faith of their abilities and confidence to make a change and bring the best in the
cosmetology world.
‫ﻛﻠﻴﻨﻜﺎ ﺟﻮﻳﻞ‬

Joelle Mardinian
A 7Star joint venture with Ms. Joelle a
well-known Italian Lebanese beauty expert,
make-up artist and entrepreneur who is the
Founder and CEO of the beauty company
Joelle Group. She has hosted her own show on
MBC called ”The Joelle Show”. It is the most
popular and a very successful show in the Arab
World. She has over 8 million followers on
Instagram.
7th Project : 2017, Dental Studio
The quest for quality, performance and excellence is guided by
the values of respect, compassion, integrity, efficiency, and
responsiveness.

Founded in 2017, the state-of-the-art Dental Studio, one of the


largest Dental Centers operating 2 floors and having 15 Dental
Chairs and a Dental Laboratory.

Dental Studio offers excellent Dental Care for you and your
family. Our multi-skilled and specialists are committed to
provide great value to all your Dental / Oral requirements
including Cosmetic Dentistry. Dental Studio offers many
choices and alternatives for complete and comprehensive
Dental Care.

It is the best possible Dental Care service to our large number of


outpatients coming to our different clinics, making it easier with
a walk able distance to KMI.
Dental Studio a pioneer in moving forward to utilize the latest technology and highest quality materials provides the
best services available:

Comprehensive care Implantology Cleaning & Whitening


Family dentistry Endodontic Oral surgery
Pedodontics Orthodontics CBCT 3D & 2D OPG Cephalo X-Ray
Cosmetic Dentistry Periodontology Oral Cancer Screening
Dental Studio Laboratory
One of Dental Studios most valuable assets resides, its Dental Laboratory, equipped with the most advanced
technology, the best materials and highly trained and skilled technicians. This in-house laboratory can compete with
any of the world class dental laboratories producing the most esthetic and highly durable restorations on the market.
It is here where all the magic comes together to restore the health of your teeth and the beauty of your smile to its
very best. KMIʼs Dental Laboratory Services include:
• All Ceramics • Crown & Bridge • Restorations over Implants • Removables Dentures • Mouth Guard & Splint
• Orthodontics • Anti-Snoring Device
8th Project : 2018, Active Clinic,
Largest Physiotherapy Center,14 Floor Tower.
Kuwait Medical Internationalʼs very recent addition is just a
short distance away from Jarallah German Specialized Clinic. It
is the very first and the biggest Physiotheraphy establishment
of its kind in the whole of Kuwait.

A full-fledged, fully operational and functional, multi-floored


medical centre dedicated to wholly Physiotherapy &
Rehabilitation & Gym .
J
BUILDING 2 ‫ﺑﻨﺎﻳﺔ‬

9th Project : 2018, JGSC Bldg 2,


10 Floor Tower
Jarallah German Specialized Clinic Building 2, a multi-speciality
Medical Centre, is an expansion of Jarallah German Specialized
Clinic Building 1, connected through a Tunnel. The finest medical
healthcare services offered are Obstetrics & Gynecology,
Physiotherapy, Internal Medicine, Pediatrics, Psychology,
Dermatology & Skin-Care, Otolaryngology (ENT), Dental,
Neurology and Sleep Unit.

Construction of different floors is under way with a few more


different specializations to come up like Diabetic etc.

Tunnel between JGSC Building 1 & 2 Inside View


10th Project : 2019, Top Polyclinic
Top Polyclinic is established by KMI, An Elite beauty Clinic in Mahboola
providing dermatological, cosmetic and professional skin care and plastic
‫ﻣﺴﺘﻮﺻﻒ ﺗﻮب ﻛﻠﻴﻨﻚ‬
TOP POLYCLINIC
surgery services through an outstanding professional team as well as a special MAHBOULA ‫اﻟﻤﻬﺒﻮﻟﺔ‬
service for blood collection for lab investigations.
FILIPINO MEDICAL CLINIC (FMC) A Unique Special Medical Services
THE 1ST OF ITS KIND for all Filipinos in Kuwait

We offer a variety of healthcare specialities adjusted to what Filipinos


might need. The medical services we offer is the only one in Kuwait. We
have Filipino doctors, nurses, receptionst & customer services staff to
cater to your needs, takes care of you and your families medical care
needs, answers your queries and ensures you are given an excellent and
safe service YOU deserve. Our Current Specialties are OB-GYN, General
Practice/Family Medicine, General Dentistry, Pediatrics .
EXPERTISE, SERVICE, INTERGRITY... ACCESSIBLE TO YOU AT KMI
The Biggest Healthcare & Logistic Services in Kuwait
HUMAN
RESOURCES

ACCOUNTING & MARKETING


FINANCE
RECEPTION
LINEN
SOCIAL MEDIA DEPARTMENT
MANAGEMENT

LEGAL PHARMACY
NURSING HOUSEKEEPING

INTERIOR
INFECTION SUPPORT
DESIGNING & STORE
CONTROL
CONSTRUCTION SERVICES

ADMINISTRATION QUALITY
HOMECARE
MANAGEMENT LOYALTY CARD
MANAGEMENT
SERVICES

SECURITY AMBULANCE FILING


CALL CENTER

COMPLAINT
KMI SERVICES
BUSINESS LABORATORY INSURANCE
DEVELOPMENT DEPARTMENT

BIO MEDICAL MAINTENANCE &


EVENTS & FACILITY
ENGINEERING MANAGEMENT

GOVERMENT PURCHASING &


RELATION INVENTORY

IT DEPARTMENT
LOGISTIC HEALTHCARE
SERVICES SERVICES
BUSINESS DEVELOPMENT
KMIʼs Business Development Team is ”Helping a Business to Develop its Relationship”.

Our Business Development identifies, maintains and encourages relationship building rapport with our Medical &
Non- Medical Team , helps strengthen the bonds, prioritizes Medical/Non-Medical issues and delivers optimal
results. Business Development team plays a key role in our healthcare organization, and like any other business, our
healthcare organization is focused on profitable growth and delivering value to Doctors and our Staff.
ADMINISTRATIVE MANAGEMENT & HUMAN RESOURCES
Management and Logistics Services are the backbone of KMI. As this company's priority is to serve with Excellence
and provide most convenient requirements for its affiliated medical centers, this department manages to handle the
business planning, executing and financial reviews as it links all departments, ensuring smooth flow of information and
operations.
Human Resources with its sub departments, Recruitment - Personnel – Government relations handling, seeks top
notch and most skilled staff with optimum qualifications and expertise as well as managing to implement training
programs to enhance employees performance, accommodation, benefits and all needed arrangements to have
visiting doctors efficiently settled with facilitated processes of legal residence and medical licenses. KMI is composed
of 110 employees which makes it on the top of any healthcare consultancy group in the private sector over gulf area.
GOVERMENT RELATIONS
KMI'S Goverment Relations sub department, is related to Human
Resources allowing smooth procedures to issue valid documents,
that enable our medical or non-medical staff to practice their work
efficiently.
LEGAL SERVICES
KMIʼs Legal Consultancy Group – The Taher Group Law Firm - one of the leading local, regional and International law
Firm with global standards in terms of provision of legal services, caters and delivers to the legal actions and
consultancies to our Medical Legal requirements.

Taher Group Law Firm has conducted training sessions for all our Department Receptions on the legal aspects,
pertaining to the duties of the Receptionists in the medical departments.
ACCOUNTING & FINANCE
KMIʼs Finance teamʼs main objective is to accurately prepare the
financial statements: (Balance Sheets, Income Statement & Cash
Flow Statement). The Finance team processes the organizations
transactionʼs that are collected, recorded and presented.

Our team along with a specialized well experienced, Finance


Controller, co-ordinates in planning, forecasting and assisting KMIʼs
Top Management in facilitating efficient solution and statistics.
MEDIA & MARKETING
Our team is in active relation with all head of units and Medical
Department, creates both online and offline marketing campaigns
and we go the extra mile by projecting the services that are offered
at the clinic along with the Doctors / Beauticians to create all-round
impact. Our marketing department is well versed and has the
expertise in designing Business Cards, Flyers, Coupons, Video and
Photoshooting, Indoor Events, Outdoor Advertisements, Video
Advertisements for all our units.
INFORMATION & TECHNOLOGY ( IT )
IT Department is the backbone for a smooth operation and is
responsible for providing direct operation assistance in software
use and data management to all areas in the organization. We
adopt new technologies to safeguard our medical data and with
our innovative Healthcare ERP, accessing medical records and
patientʼs history is made available with just a few clicks. KMI has an
in-house improvement of IT system with local and individual needs
with good and clear statistics for development.
BIO MEDICAL & ENGINEERING
Our expertise and competences include the resolution of
problems of installation and maintenance of medical equipment
according to ISO standards, certification and management of
biomedical waste for safe and environmentally friendly disposal.
Our Biomedical department manages over 100 Laser Machines
and other various types of equipmentʼs over 34 Dental Chairs etc.
The Bio Medical team regularly organizes workshops and training
courses for our medical staff, in order to familiarize with the
operation of real machines in different departments.
INVENTORY & STORES
Our expensive and well protected store, ensures an uninterrupted
supply of clinical, non - clinical inventories. It gives quality of
services that cater to the needs of KMI unit departments.

Clinical Inventories
PURCHASING
Our personnel gets involved in purchase and procurement of the
goods that are required during the day-to-day operations. The
Purchasing Department in a unique way is available to the KMI , by
supporting them with the best quality & the best price.
KEEPING
EVERYTHING
RUNNING

SUPPORT SERVICES, MAINTENANCE &


FACILITY MANAGEMENT
Our team makes sure all the required services and facilities are available for our staff, visitors and patients and we ensure
everything is spotless, functioning and meet the required standards. Our support services staff offer supplementary and
indispensable medical and non-medical proficiency.

The services include the following tasks:


Power Back-up, Building Maintenance, Plumbing & Electrical, Furniture & Equipment management, Gardening &
Landscaping
INTERIOR DESIGNING & CONSTRUCTION
Our Interior Designing & Construction Team ,uses its extensive experience and professional skills to take charge of the
interior design projects while keeping in mind the KMI premises.
HOUSEKEEPING DEPARTMENT
The role of KMIʼs Clinical/ Non clinical housekeeping Staff is to
ensure that all areas, including examination and surgery rooms,
patients' rooms, laboratories and public areas are kept clean and
sanitary.

Training sessions are conducted to train the Housekeeping staff:


To handle and operate equipmentʼs correctly.
Trained for safety measures and using of proper cleaning supplies.
Clinical Inventories
LINEN SERVICES
The responsibility of the laundry department not only involves managing the technical operations but also making other
decisions.This includes the determination of the type of linen to be purchased, the quantity necessary to be kept in stock,
establishment of quotas for various places where they are used. The functions of the laundry services.

1. Collecting soiled linen from various places.


2. Sorting the linen and processing them.
3. Inspecting and repairing or replacing damaged materials.
4. Distributing clean linen to the respective user departments.
MEDICAL RECORDS/FILING DEPARTMENT
KMI has a separate Filing/Medical Record Unit which has a filing
system that takes care of the patientʼs files and has a smooth
and professional service of providing files to the respected
departments in a professional manner. It is the one of the
youngest and the largest Filing Department in the healthcare
service in Kuwait.
CALL CENTER
Our professional Call Center Representatives, work closely with
other KMI team members to provide outstanding service to our
customers by answering questions, handling complaints,
telemarketing and troubleshooting problems with our services.

They are also fully intergated with the Event Team and the Media
Marketing Team for the development of the KMI strategic plans.
RECEPTION
We have a full-fledged, in-house reception department, which is mainly responsible for managing front-desk of our
clinics, lobby areas, reception-areas adjoining the doctorʼs consulting office and at various other strategic positions
within the organisation.

Reception Department organises regular trainings for updating the receptionists up to the highest professional level.
PHARMACY
Our JGSC Pharmaces which are located in Jarallah German
Specialized Clinic building1 & building 2 provides professional,
friendly and knowledgeable services. Our professional team of
JGSC B1,
Pharmacists is ready to serve our valued customers with the latest
Pharmacy
high quality services provided.

Our JGSC Pharmacy at building1 is in partnership with one of the


most potentional pharmaceutical company in Kuwait.

JGSC B2,
Pharmacy
NO.1 INSURANCE SERVICE IN OUTPATIENT CLINIC KUWAIT
Our Insurance Team co-ordinates with medical insurance providers to restructure & reorganize various medical
insurance plans and policies, which would cater to the needs and requirements of our valued customers.

More than 27 Insurance Companies are on board. We at KMI are the No.1 Insurance service providers in
outpatient clinics.
INFECTION CONTROL
Our Infection Control Department is comprised of well trained Infection Control Chairman and members who
complies with the international and local standards and guidelines for Infection Control. This department oversees
the management and implementation of Infection Control guidelines all over our centers which includes but not
limited to, waste management, prevention of healthcare associated infections, immunization and vaccinations of staff
and patients.

Our main goal in this department is to protect the patient, healthcare co-workers, visitors, and others in the
healthcare environment.
LABORATORY
KMI Clinical Laboratory provides highly professional laboratory
services for all kind of specialities. Our laboratory is the only lab in
the private health sector in Kuwait, managed by qualified British
educated and trained management beside a qualified team of
technologists and the state of the art equipments . Our
participation in an international quality assurance program
guarantees the best results. KMI Laboratory provides the facility of
sending samples of sophisticated tests overseas to laboratories
in the USA, Europe and others, if needed. We offer home visit services for blood collection.
NURSING DEPARTMENT
The Nursing Department of KMI-started with only 10 Nursing Staff and grew to over more than 300 staff in a span
of 8 years to cater to the patient needs and demands. We at KMI have qualified and licensed staff, and we are proud
of our nursing department achievements, which includes competency in emergency management due to continuous
training conducted in Basic Life Support (CPR) and First Aid in our center. This also includes practice drills to enhance
and evaluate the effectiveness of these trainings. Aside from these courses, nursing department staff also receives
courses in infection control, customer services skills, and quality management skills. These courses help our staff
become better rounded and function in every aspect of responsibilities or tasks they are given and in return, they give
quality and excellent care services to all of our clients.
1KUWAIT
ST
OF ITS KIND IN

THE

THE TILTING MRI - THE KEY TO CONFIDENCE


KMI introduces G-scan Brio a revolutionary MRI in two of its clinics -
Jarallah German Specialized Clinic, the 1st of its kind in Kuwait.

G-scan Brio, is a completely renewed Weight-Bearing MRI system featuring a new


look, new ergonomics and new acquisition techniques.
MEDICAL
CHECK UP

EXCLUSIVE PERIODIC MEDICAL EXAMINATION PLAN


Employee health checkup is every companies responsibility…. We at KMI, understand your concerns about your
employees health and provide best and different health services all under one umbrella at Jarallah German Specialized
Clinic, Building 1.

With choice and convenience to your employees to avail health services at our clinics, KMIʼs Periodic Medical
Examination program offers the basic screening, investigations needed to determine the Employee Medical Fitness
request to the employment, with special and customized health packages as per the Companyʼs specific requirements.
SECURITY

SECURITY SERVICES
We safeguard our healthcare facilities with a specially designed
security plan that covers from security risk assessments and
prevention to comprehensive security management.

KMI offers regular trainings to appropriately handle situations with


the healthcare facilities and services.
ISO 9001:2015 TÜV RHEINLAND-GERMANY
Kuwait Medical International is the only healthcare company backed
by the German Accreditation Body TÜV Rheinland . ISO 9001:2015
International Standards assists in compliance in technical services for
testing, inspection, certification, consulting, and training and also in
implementing and operating effective Quality Management System at
KMI.

With continuous efforts, we have obtained the ISO 9001:2015


Certification from internationally acclaimed institutions regarding our
high quality standards in patient care and patient safety since 2014 till
now !!!
QUALITY
OUR PRIORITY

QUALITY MANAGEMENT DEPARTMENT


QM involves the enrichment of our patientʼs experience from the first phone call to the last appointment. We provide
patient friendly healthcare services that meet customer and applicable statutory and regulatory requirements. Our
Quality Management is the CARE ... YOU TRUST.

Task profile Quality Management Department


• Implementing and maintaining all QM standards according ISO 9001:2015.
• Conducting internal audits, writing audit reports and corrective action reports.
• Coordination of all analysis and activities to improve the quality management system.
• Investigating and setting standards for quality health and safety.
• Training and coaching of quality techniques and methods.
COMPLAINT DEPARTMENT
At KMI, Patient complaints have been identified as a valuable resource for monitoring and improving patient safety.

The complaint department is always available and ready to listen to the customers complaints received, either by
Phone/E-mails or personally and understand the patients concerns. Our team is always ready in offering solutions and
having options sufficient to remedy the situations. They also make sure that a follow up is done with the patients in order
to make sure that the Patients/Customers are well satisfied with the solutions/ resolutions.
KMI...BEYOND KUWAIT WELL CONNECTED IN THE REGION

SOCIAL MOBILE
MEDIA APP

LOYALTY TV SHOWS
PROGRAM &
MAGAZINE

EVENTS IN-HOUSE
MARKETING
KMI
MEDIA & MARKETING
1
ST

IN HEALTH CARE SECTOR


www.emtiazrewards.com

LOYALTY PROGRAM IN HEALTHCARE...


KMI is the only Healthcare provider offering a membership program EMTIAZ in which our loyal customers can have
Silver, Gold, Platinum, Diamond Emtiaz Cards and can avail free services and numerous benefits through the
enrollment of this program. KMI provides our loyal clients with this facility benefiting them with promotions and
“Exclusive Discounts” for our VIP Emtiaz Card members from our partnership like Sultan Center, Lufthansa, IFA,
Qatar Airways. We also have Emtiaz card for philipino clients. Our members can register and check their points and
offers through our website www.emtiazrewards.com

more to come..,
MOBILE APPLICATION
Kuwait Medical International (KMI) Mobile Application (currently for iOS) is a multi-lingual (English and Arabic), state-of-the-art
customized, designed, developed and built to facilitate online consolation between the specialist doctors and patients in a secure
and easy to use manner. Apart from online consultation, this mobile app also offers the following additional features:
Detailed information, about all clinics and medical centerʼs that are managed by KMI, including featured doctors, specialization,
location map, driving directions etc.

We are preparing for V1.2 which will enhance other features like Social Media accounts integration, payment gateway, and Patients
Medical records integration.
EVENT & PUBLIC RELATION DEPARTMENT
Understanding the needs and importance of participating in
exhibitions and events, KMI management has established a special
department called “Event & Public Relation Department, the
objective for establishing this department is “effective promotion
with good feedback “, the major functions of the department
includes attending all the exhibitions and events which happens in
and around Kuwait as well participating in external exhibitions and
events.
SOCIAL MEDIA
Our KMI websites always seen by our clients at the very moment that theyʼre searching on Google for the healthcare
services. We do daily campaigning to send more people to our websites by considering a traffic objective as Facebook
and Instagram and all online marketing tool.

We always get more people to see and engage with our Post or Page in our Social Media Accounts. Engagement can
include comments, shares, likes, event responses and offer claims. Social Media includes Facebook, Instagram, Google
Search, Snap Chat, Youtube
BRANDING
Branding is one of the most unique aspects of KMI. It is an effective branding strategy that gives each of our units in
different clinics, a major edge in standing out from the competition .The different unit branding is a key part of our
healthcare organisaition ensuring our values are communicated through every single touchpoint.
VISITING DOCTORS PROGRAM
KMI is sharing a close relationship with the German Embassy, The German Hospital and have contracts with the Local
Healthcare Sectors and the Institutions in Germany. KMI exists to enable growth of specialized German Healthcare in
Kuwait and to create a platform for specialist medical practitioners to excel in their respective areas of specialization. It
is at KMI only that we have visiting doctors visiting our Clinics in an around as many a times in a year. During the Doctorsʼ
visits, our support staff at KMI offers services right from the point of arrival at the airport until the departure back to the
airport.

We have a range of Doctors visiting us on a regular schedule practising in our Clinics. One of the most famous Visiting
Doctor we have is Prof. Dr. Paul Fabricius who has visited Kuwait as a Visiting Doctor for over 120 times. Prof. Fabrcius
has published his book on his Visit to Kuwait in German Language during the 2017 Book Exhibition.
COMING SOON IN ENGLISH

,, ,,
Doctor in Two Worlds - A Book on Medical Experience
in Kuwait by Prof. Dr. Paul Fabricius - Germany
Prof. Dr. Paul Fabricius, one of the leading Internatinal and most successful
Visiting Doctor in Kuwait. As a Visiting Consultant Urologist, he has visited Kuwait
for over 120 times.

After his 100th visit, Prof. Fabrcius published his book - “Doctor in Two Worlds”
in German Language during the 2017 Exhibition in Germany. This Book contains
his Professional and Medical Experience in Kuwait, as well as his life and Prof. Dr. Paul Fabricius
relationship with Dr. Ali Mehdi Zadeh, KMI CEO. Consultant Urologist
Professor, University of Munich
Berlin - Germany.
‫ﺓ אﺩﺭﺓ  כ כ
  כאﻝ ﺇאאﻝ‬

‫ﺃ ﻭ ﺍ‬
YOU & YOUR HEALTH

MAGAZINE - Antha Wa Alseha ( You & Health )


KMIʼs Magazine “Antha Wa Alseha” a well-grounded magazine
and a mouth piece of KMI that keeps you in touch with whatʼs
happening in the Medical Centers through valuable and subtle
articles on health by our well renowned specialized Healthcare
Professionals.

KMIʼs Magazine is a regular publishing magazine with the Medical


Centers information and Visiting Doctors Programs.
Chronicle 

                    

,, ,,
KMI CHRONICLE - MONTHLY NEWS BULLETIN
KMI has introduced its first Monthly News Bulletin the “KMI Chronicle”

KMI Chronicle is a regular monthly publication to keep the KMI family in touch with the upcoming news and
developments relating to KMIʼs different Clinics. Every monthly editions, report new developments /events being made
in all aspects of the Center.
KMI AUDITORIUM
KMIʼs Auditorium Hall is the best choice of venue for large
meetings. Fully equipped with state of the art technology, excellent
lighting. The Commercial Hall is arranged to suit the conference
needs for an arrangement of upto 150 guests in Cinema Style
Seating.

The Auditorium is used for a variety of different uses, including


seminars, training, briefing sessions, and presentations.
CLINIC
WEEKLY LIVE HEALTH TALK SHOW
AND ALSO AVAILBLE THE SHOW ON YOUTUBE CHANNEL

CLINIC TV SHOW - Al Rai TV


KMI has a TV program called “Clinic” dedicated to all KMI Medical Centers for the past 3 years which is broadcasted on
Al Rai TV once every weekly on Sundays. Our KMI Specialists go live on Air discussing the medical issues, scope of
services and updates of our Visiting Doctors.
OUR PROMISE TO SERVE YOU
TO OUR UTMOST,
REMAINS OUR GREATEST PRIORITY

AMBULANCE - 24x7 EMERGENCY ASSISTANCE


KMIʼs Ambulance Service provides immediate medical assistance and a 24 hour emergency assistance of home care
nursing service. Our Ambulance service team includes an Ambulance Technician and Paramedic. They are well-trained in
first-aid skills in order to deal with cardiac arrests, profuse bleeding, and road accidents, crush and fall injuries, and much
more. The Ambulances are well equipped with pre-hospital emergency machines to give temporary medical assistance
as what hospitals can offer.
HOME CARE
WITH A
CARING HEART

HOME CARE SERVICE


Home Care Service Program is an additional service of KMI
including physiotherapy for aged patients and post-operative
cases & nursing assistance, provided for our patientʼs convenience
at their homes. A well trained team of Expert Doctors, Nurses and
other Professionals are available upon request.
‫ﻛﻮﻳﺖ ﻣﻴﺪﻳﻜﺎل اﻧﺘﺮﻧـﺎﺷﻴﻨـﺎل‬
Kuwait Medical International

WHY KMI IS UNIQUE ? NO.1 OUTPATIENT CLINIC IN KUWAIT


Kuwait Medical International
An icon in the Kuwait Private Healthcare Sector, for the evolving healthcare delivery and management of
outpatientsʼ clinics.
Motivates, urges and desires to solve patientʼs clinical problems, whether minor ailments or even life threatening
conditions.
Always ready and looking forward to take up on problem solving and creating profitable clinics, having surgical
departments, new hospitals and providing services to the outpatient clinics.

MORE TO COME
FURTHER SUCCESS STORIES TO FOLLOW SOON
KMI INCREDIBLY
UNIQUE Active Center:
The Largest
PhysioTherapy
FIRST…BEST…ALWAYS… Unit in Kuwait
Patients
Over 98% Patient Files:
Kuwaiti citizens Over 250,000

Visiting Doctors KMI


Program with
over 600 visits. The First & HIGHLIGHTS
only Medical Over 100 Laser
Center with
Machines in
ISO-TUV

1
Germany KMI, Dermatology
Accreditation. one of the Unit
Biggest
Management
HEALTHCARE Team of more
SOLUTIONS IN than 110
Employees.
NO. KUWAIT
+965 1844445 kmi.healthcare contact@kmi.healthcare kwt medical Al Jarallah Clinic

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