Chapter 1-5
Chapter 1-5
Chapter 1-5
Chapter 1
Introduction
develop the knowledge and skills required to sustain and survive in the present
career options to the LIS Professionals. Their traditional roles have changed
education should impart to the learners the necessary skills to gain employment
upon graduation and to develop the vision and understanding to help them cope
are numerous positions within the field and numerous types of libraries that one
administrator. However, while anyone can earn a degree and enter this field,
2 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
there are certain people who are well-suited for the job based on their overall
personality and their natural skill set. There are also numerous core
competencies that make up the knowledge base of a good librarian. These are
usually taught within classes that lead to library science degrees. In all cases,
Personal Qualities
Before one ever sits in a library science related classroom, there are
numerous skills and abilities that help highlight someone as being right for a
position in this field. These natural talents and personality traits help one stand
out as a good candidate for a position as a librarian. Basic personal traits and
Love of books
Friendly
Ethical
Personable
Computer skills
Note that these skills and traits are not necessarily required to become a
choice to make.
Basic Competencies
While those personal qualities are all important aspects of a career in this
field, they only make up the foundation on which to build. Learning various skills
through class work is a must for entering a position as a librarian and there are
4 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
numerous core competencies worth taking a look at. These basic competencies
include:
access to information.
capable of evaluating resources and finding the best ones for addressing
ability to communicate well with library staff as well as with all patrons and
guests.
and types of books so that they can help to advise readers as to good
ability to adapt to new tools, systems, and situations as they arise – library
good overall knowledge of pop culture and current events may not be
team player
problems
Obviously some of these competencies are taught while others are gradually
learned and mastered during an education and on the job experience. For
example, while classes can help teach one the finer points of organization or
statistics, one will have to gradually learn how to hone their communication
skills.
place of employment will have a large impact on exactly what is needed to thrive
6 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
who love knowledge, learning, and reading. However, while several personal
traits and skills will help one be better suited overall for a position in the field,
there are also numerous skills and competencies that must be studied and
librarian than many people realize, and the above lists should help give you an
idea of just what it takes to succeed in this important and constantly evolving
field.
The province of Cavite has been known as the "Historical Capital of the
Philippines" and was the cradle of the Philippine Revolution, the renouncement
Independence on June 12, 1898 in Kawit, Cavite. It was also known in the past
as the main base of the Philippine Navy, but has now become a satellite city of
Manila, with a massive influx of new residents and rapid industrial development.
The province´s name is derived from the Tagalog word Kawit, meaning "hook",
7 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
which refers to the shape of the peninsula. This place was a port of Spanish
vessel, including the galleons from Mexico. So it became the center of military
Cavite and its people, what they are today, and what will be tomorrow will
remain their infinity, as a place with a glorious history, and a people fortified with
strength to live and die for a worthy cause. Through there, Colleges and
College.
institutions, or other libraries, and a reference library where material is not lent
out. Modern libraries are often a mixture of both, containing a general collection
material that may not circulate in print, and enables libraries to expand their
The academic library has been, from its inception, an integral part of the higher
objectives.
assessment, with responsibility for results. Also refers collectively to the persons
director, and his or her immediate staff. It also includes the professional librarian
with research involving the library and its collections. It exercises of a high
service.
The researchers are concerned to the quality of service of the librarians such
in her /his personality, skills, kind of service and etc. that they serve in their
respective library.
and future researchers can use this as a reference and addition to the existing
body knowledge.
Theoretical Framework
The dynamic environment of the library and information sector stresses the
change. To meet this need, they have to ensure that their knowledge,
competencies and skills meet the needs of the community which they serve.
to-date. Most of these studies were generally concerned with the common
June 2003. The SLA identified two main types of competency. These are two
and research and the ability to use these areas of knowledge as a basis for
include four major competencies, each supported with specific skills: (a)
nature of their contributions; and survive in the new field of work. Web Junction
that deal with a broad range of library practice and service. This includes Library
11 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Management, Technology (Core Skills and Systems and IT Skills) and Personal/
academic librarians acquire the skills that will enable them to operate effectively
build good relations with co-workers and users. Librarian must anticipate and
maintain awareness of users’ needs and wants through user surveys, complaint
effective relationship with other staff in the library and achieve common goals.
Library professional must understand the importance of lifelong learning for all
levels of library work and actively pursue personal and professional growth
of library in the context of higher education (its purpose and goals) and the
needs of students, faculty, and researchers and seek to provide services that
will enhance these endeavors. Librarian must be familiar with the structure,
information resources, new and existing, in all formats. The subject knowledge
12 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
to support collection development within the library and research and teaching
within the university will come under the competencies of technical services.
have a crucial role in not only providing technology for users but also in creating
Conceptual Framework
The study indicates the Input (I) Process (P) and the Output (O) point of
for a clearer picture of effort. The idea indicates the detail by detail assessment
up to finish
13 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Demographic Profile
Age
Gender
Civil status
Educational attainment
Length of service
Personal Competencies
Communication
Customer Service Distribution and
Leadership Retrieval of
Lifelong Learning and Questionnaire
Personal Growth Statistical treatment
Ethics and Values Proposed
of data
Interpersonal Development
Cultural Program for
Interpretation and
Professional Licensed
Data Analysis
Competencies Librarian
Managing Information
Assessment of
Resources
Respondents
Managing Information
Services
Managing Information
Tools and Technologies
Managing Information
Organization
Figure 1 show the conceptual paradigm of the study which served as the
and progressive act or transaction taken between input and output which consist
interpretation and data analysis and the assessment of respondents. Finally, the
This paper focused on answering the major problem: What are the levels of
a. Age?
b. Gender?
c. Civil Status?
d. Educational Attainment?
15 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
a. Communication
b. Customer Service
c. Leadership
f. Interpersonal
g. Cultural
College – Cavite, Five Star Standard College, Unida Christian College, Imus
Institute, St. Jude College, ISHRM School System. The competencies and
profile of the selected libraries in the above mentioned schools were measured.
The study was conducted during the last 2nd Semester of 2015-2016.
To the Administrator , this study will encourage them to support the staff
To the Librarians, this will be great opportunity for the Librarians on how to
improve the library services, facilities and widen their knowledge to serve the
To the College, this study will help contribute to the existing body of
knowledge.
To the Future Researchers, this study can serve as a guide for other
Definition of Terms
The following terms are defined as they are applied in understanding the
study.
producing key outputs. Competencies are internal capabilities that people bring
to their jobs, capabilities, which may be expressed in a broad, even infinite array
set of skills, attitudes and values, knowledge and ability professional and
management and research and the ability to use these areas of knowledge as a
nature of their contributions; and survive in the new world of work.(Penfold, 199)
librarians who are graduates of BLIS and with Library units in the Masters in
the information and research needs of its students faculty and staff. (ODLIS)
20 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Chapter 2
This chapter presents the foreign and local literature and studies utilized by
the researcher in this study. It involves major findings, ideas, principles, and
Foreign Literature
careers, set meaningful professional development goals and aligns those goals
with the missions of their respective organizations. The former Library Education
those interested in library education and research, to identify next steps for
8Rs Canadian Library Human Resource Study was a national research project
that examined library human resources from both organizational and individual
21 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
collective can use the competencies profile to market the library profession and
to recruit new talent. Librarians can also use this profile to identify strengths and
nimble staff which ably serves its community and continually adapts to a
affecting the library and information profession. There is a mixed picture of role
complicating some objects some jobs and also generating new specialism’s, the
The skill set for the network world includes strategic business and soft
well as practical skills. Staffs who teach need practical skills, theoretical
specialist and generic skill sets and do not articulate the range and nuances of
study represents the first research involving the focus on personal competencies
universities status. The empirical data derived from the study can assist in some
However, the study is limited due to the lack of standards and appropriate
understood and accepted standards. This study is also limited to the public
sector; future research in the non-profit and the private sectors is recommended.
In addition, the next studies should compare public and private sector
users, has not changed but technology has added several new dimensions and
opened new avenues to their tasks. Present changing and extremely advanced
supposed to accept the fact and implement new emerging technology in it. In
case of libraries, digital libraries have emerged with the task of digitization,
evolves into digital library, librarians have been considering how to adjust
25 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
services to the new environment and new information needs. The trend and
libraries into digital libraries. Digital library is generally called a global virtual
library which has a number of machine readable publications and facilities for
resource globally for providing right information to the right user at the right time.
individuals with interests in various fields across network. The advent of digital
library has made an impact on the role of library and information profession as
discussed that no one can pinpoint the exact date when library work became a
race to keep up with technology, but most would now agree with Susan
Thompson that “the rapid pace of change in technology and library services has
made it difficult for libraries to determine just what technology skills various
types of library personnel should know, much less actually ensure that they do
26 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
know them.” At least since the mid-1990s, libraries have struggled to define and
achieve a basic level of “computer literacy” for staff and librarians. Thompson
unavoidably through MARC, OCLC, the ILS, OPACs, LANs, PCs, web
Dublin Core, XML, and Web 2.0 technologies etc. Thompson observes that
many librarians found out that their systems departments are no longer able to
handle all the demands from the many different types of technology now
available in the library. Library staffs are increasingly expected to provide some
software products that soon will be obsolete, but should instead concentrate on
higher level traits, such as the willingness to learn, the ability to evaluate
Local Literature
Anday, V. (2008) discussed that with the change in the nature of information
being used and managed and the systems and tools in using information,
librarians are now faced with major challenges of blending traditional library
communicating information. The concern that libraries in the physical sense will
people go to work and obtain information. What will change are the knowledge
environment and the role of the library and library staff. Since librarians work in
a service-oriented organization, the new roles they play now should also be
geared towards total quality service. The philosophy of service quality center on
quality service. Thus, librarians are now globally competitive and are truly
Mendez, R.C. (2007) also discussed that libraries should not only be
aspects of library work which are; user services, technical services, and
and information system skills or you will be left behind. I understand that
librarians are now applying their information management and research skills to
fields outside of libraries. They are getting into database development, reference
content management and design, training database users, and even publishing.
Some librarians now do not only deal with information in the format of books,
photographs, and other graphic materials. They are now getting into museum-
quality artifacts, manuscripts, and other archival materials. And of course, there
is the Internet. Definitely, we have to deal with the increasing role of technology
in the library. We are moving away from the traditional card catalogues to online
take more responsibility for ensuring that his/her own needs are met and not just
attend any program that is offered for the sake of the credit units to be earned.
29 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
On the other hand, the government agency that is tasked to regulate and control
these CPEs/CPDs should ensure that the fees are reasonable and should see
should also have a greater strategic focus on CPDs among their staff to ensure
that budgets are spent well, staffs are appropriately skilled, and the impact of
both the professional and the organization is tangible (Peralejo, E.R., 2009).
information resources available via the World Wide Web (WWW) requires
users in case they are replaced by Google or other search engines. One of the
major challenges embodied in the road map is the need to improve the
dictate that IT skills be improved to reach the same level, if not higher than that
of the users. Resistance to change is one barrier that hinders the profession to a
large extent. Some librarians, especially those working in the provinces, are still
afraid to use computers. More so, there are many more that are not keen on
30 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
they concluded that a computer-illiterate librarian has no place in the digital age.
management and work practices in all aspects of the global economy. Change,
by its very nature, requires that difficult decisions have to be made. To arrive at
a sound decision, one must have superior leadership skills and it is the
each library staff member and to apply the appropriate motivational strategy to
increase productivity. One cannot hire only the hand and the brain; the owner of
that hand and brain must always come along. She mentioned a quote from
the knowledge and ability of its people. The productivity of that capital depends
on how effectively people share their competence with those who can use it”.
Foreign Studies
discussions found in the LIS peer-reviewed journal literature and almost 88% of
the 2001–2005 articles incorporate the first three elements; the cognitive,
functional and behavioral, in their discussions. The majority of the articles are
concerned with training for this is where authors reflect on the needs of working
professionals. While in 2011, 89% of the articles have those same first three
exists and consists of the first three elements. The chi-square test showed no
significant differences between the data sets, thus the 2011 data confirms the
original data describing a holistic definition. The first three elements represent
described by LeDeist and Winterton (39) but only one of the personal
lives. When the authors investigated in this study, their described roles and
aspects of roles exist in infinite worlds, while those that don’t mention it seem to
exist within a more restricted realm with pre-defined limits for operating as a
32 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
to learn or to recognize the need to learn in the face of change is not considered
and how to learn in order to be the best we can be in response to the stated
for information professionals of Thai academic libraries in the next decade (A.D.
2010-2019) discussed how the next decade reflect the necessity to develop
personal attributes even though some competencies have not changed. With
professionals who have service mind are required. In terms of knowledge, they
cannot deny that professionals of all periods need basic knowledge in library
librarians and information officers in general. Thus, there are 3 new attributes
33 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
to think and make decision, set directions and goals, have astuteness and wit to
tackle problems; 2) Achievement Motivation - have motivation that will drive one
meet with the changing situations and accept new challenges. These qualities
should also be willing and have great intention to provide service that meets the
needs of users and build satisfaction among users. These qualities cannot be
absent since libraries will only survive with service qualities. This also includes
many researchers have concluded. Therefore, Tanloet and Tuamsuk noted that
professional scope for information professionals that have been developed from
research studies both in the country and abroad. They have also found that
ethics and morality in the profession are to be included. It should be noted that
and it was interesting to find that experts see the importance of future
In the study of Pan and Hovde (2010) about the professional development
that Information and Library Science is an interdisciplinary field and that library's
on which the members of the academic community meet and a greater flexibility
virtual or real -- ensures that library professionals will be well versed in the skills
provided.
35 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Local Studies
research and it is the belief of the researcher that it best served the rationale of
the study. The result of the study showed that librarian respondents who were
for support staff and in the service for 16 years and above gave a rating of
personnel. As regards to the library personnel; the law Library, the “competent”
rating with weighted mean 4.49, which means they are professional competent
although two (2) of the Libraries, Hasmin and NALLRC, got “moderately
competency, also the Law Library got “competent” rating with weighted mean of
4.06. However, Four of the Libraries (Hasmin, Sanjuan, NALLRC, and Taguig)
got “moderately competent” rating with weighted mean of 3.46, 3.36. A Staff
development program was also developed but the researcher with the following
objectives (1) to increase the technology based training for library personnel (2)
world (3) to enable library personnel manipulate the library systems (4) to
a tool of data. The majority of respondents was 25-44 years old, females,
married, and master’s degree holders or with masters units, with six or more
more seminars, trainings and conferences. The study revealed that the
Ilagan (2012) study aimed to determine (1) The profile of the profile of the
competencies of the academic library staff in terms of their knowledge and skills;
academic library staff in Laguna to help strengthen the library staff technological
competency . The study made used of the descriptive method of research with a
four part questionnaire. (51) Academic library staff constituted the respondents
from (10) selected colleges and universities in Laguna. The study concluded
resources were only being used as the used arose. The group of directors/ chief
Synthesis
the Library Education Working Group, 2006 – 2009) and a study of Rooney
(2014) were both similar to the present study because the following studies
Genoni and Walton (2005), Kaur (2015), Thompson (2010) tackled about
library and information profession and invention of digital tools for collection
products will be obsolete, but should instead concentrate on higher level such
wisdom to assess and abandon old technologies that have had their day.
Anday (2008) discussed that with the change in the nature of information
being used and managed and the systems and tools in using information,
39 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
librarians are now faced with major challenges of blending traditional library
the road map to improve the professional and technical competencies of the
librarian and the resistance with any changes that hinders the profession to a
large extent, Arlante (2011) concluded that this changes, by its very nature,
competencies. Tanloet & Tuamsuk (2011) discussed how the next decade
competencies have not changed. Pan and Hovde (2010) study is about
closely related to the present study because it all tackled about competencies of
following objectives (1) to increase the technology based training for library
technology around the world (3) to enable library personnel manipulate the
library systems (4) to strengthen the librarians education and development (5) to
competencies.
The review of the related literature and studies gave proper direction to the
present study. The said reviews of literature both foreign and local were relevant
to the present study as they are both concerned about the personal and
work. Each of the studies and literature discussed that all professional librarians
need to attend training to improve their skills especially leadership skills. And
most importantly, each of the professional library personnel must also have
41 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Chapter 3
RESEARCH METHODOLOGY
This chapter presents the method of research, sample size and sampling
Method of Research
The descriptive method of research was used in this study. The method is
The researchers believed that this was the best method to use for the study
Table 1
Frequency Percentage
Name of Institution
(f) (%)
Adventist University of the Philippines - Silang 7 9.86 %
Colegio de Amore 1 1.41 %
De La Salle University - Dasmariñas 15 21.13 %
Emilio Aguinaldo College 2 2.82 %
Far Eastern University - Silang 2 2.82 %
Far Eastern Polytechnic College 1 1.41 %
Five Star Standard College 1 1.41 %
Imus Institute 1 1.41 %
ISHRM School System 1 1.41 %
Lyceum of the Philippines University – Gen. Trias 1 1.41 %
Montessori Professional College – Cavite 2 2.82 %
National College of Science and Technology 1 1.41 %
Olivarez College – Tagaytay 1 1.41 %
Philippine Christian University - Dasmariñas 2 2.82 %
Philippine Nautical and Technological College –
1 1.41 %
Cavite
44 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Frequency Percentage
Name of Institution
(f) (%)
Rogationist College 3 4.23 %
San Sebastian College – Recoletos de Cavite 8 11.27 %
STI College – Cavite 2 2.82 %
St. Dominic College of Asia 6 8.45 %
St. Joseph College – Cavite 2 2.82 %
St. Jude College 2 2.82 %
Unida Christian College 1 1.41 %
University of Perpetual Help - Cavite 8 11.26%
Total 71 100%
Research Instruments
The fundamental instrument used in order to secure the data needed was
written survey questionnaires. The following are the parts of the research
educational attainment and length of service in the field. Part II contains the
seven (7) domains for personal competencies and four (4) domains for
professional competencies rated by the library head to its staff and vice versa.
of this study. The presence of the researchers during the conducting of the
survey made it easier to facilitate the distribution and retrieval of the data and
statistically treated, analyzed and interpreted data. These data will become the
After the data were gathered from primary sources, the researchers
individually checked and sorted out each document. Having ensured that each
are then tallied, frequency counted and tabulated. This data will be analyzed,
P= f/Nx100
f= frequency of response
N= number of respondents
∑ Fx
x=
N
Where:
x=weighted mean
f =¿ Frequency of requirement
x=weight
N=Number of responses
5 - Highly Competent
4 - Competent
3 - Moderately Competent
2 - Less Competent
1 – Incompetent
48 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Chapter 4
This chapter discusses the findings obtained by the primary instrument used
in the study. It presents, analyzes and interprets the data gathered to answer
b. Gender
c. Civil Status
d. Educational Attainment
Table 2
table 3, most of the librarians in Cavite are 31-40 years old which is 54.93% of
or older equivalent to 23.94% and 15 librarians are 21-30 years old with the
percentage of 21.13%.
Table 3
51 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Table 4
52 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
57.75%, 28 are single or 39.44% and both widow/ed and legally separated is
Table 5
53 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
22 or 30.99% are post graduate masters; 3 or 4.23% are post graduate doctoral
Table 6
54 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
The table 6 indicates the frequency and percentage of the rating of the
23.94% are 1-5 years in service, 10 or 14.08% are 6-10 years in service, 25 or
35.21% are 11-15 years in service and 19 or 26.76% are 16 years and above in
service. This shows that the most number of respondents are 11 – 15 years in
their profession.
a. Communication
b. Customer Service
c. Leadership
f. Interpersonal
g. Cultural
Table 7
56 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Cavite
Verbal
Weighted Interpretation
Personal Competency Rank
Mean
(VI)
Highly
1. Communication 4.22 6
Competent
Highly
2. Customer Service 4.41 1
Competent
Highly
3. Leadership 4.35 3.5
Competent
4. Lifelong Learning and Personal Highly
4.38 2
Growth Competent
Highly
5. Ethics and Values 4.35 3.5
Competent
Highly
6. Interpersonal Competencies 4.28 5
Competent
7. Cultural Competencies 3.87 Competent 7
4.27 – Highly Competent
Scale to interpret the computed weighted mean:
of 4.22 (rank 6); Customer service with weighted mean of 4.41 (rank 1);
Leadership and Ethics and values with the same weighted mean of 4.35 (rank
3); Lifelong learning and personal growth with weighted mean of 4.38 (rank 2);
Competent”.
Table 8
59 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Verbal
Weighted
Managing Information Resources Interpretatio Rank
Mean
n
Highly
1. Selection and Acquisition 4.23 3
Competent
Highly
2. Cataloguing 4.30 2
Competent
Highly
3. Collection Management 4.41 1
Competent
4. E-Resources Management 4.00 Competent 5
Highly
5. Preservation 4.20 4
Competent
4.23 – Highly Competent
Scale to interpret the computed weighted mean:
acquisition with weighted mean of 4.23 (rank 3); Cataloging with weighted mean
60 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
mean of 4.20 (rank 4). Hence, managing information resources got a total
Table 9
Verbal
Weighted
Managing Information Services Interpretatio Rank
Mean
n
Highly
1. Access Service 4.37 3
Competent
Highly
2. Reader’s Advisory 4.23 5
Competent
Highly
3. Reference / Information 4.44 1
Competent
Highly
4. Patron Training 4.42 2
Competent
Highly
5. Information Literacy 4.27 4
Competent
6. Public Services / Outreach 4.13 Competent 6
7. Children’s Services 3.97 Competent 7
4.26 – Highly Competent
children’s services. Access services got the weighted mean of 4.37 (rank 3);
Reader’s services with weighted mean of 4.23 (rank 5); Reference/ information
with weighted of 4.44 (rank 1); Patron training with weighted mean of 4.42 (rank
2); Information Literacy with weighted mean of 4.27 (rank 4); Public services/
outreach with weighted mean of 4.13 (rank 6) and; Children’s services with
Table 10
Verbal
Managing Information Tools and Weighted Interpretatio
Rank
Technologies Mean n
(VI)
1. Core E-mail Highly
4.23 5.5
Competent
2. Core Hardware Highly
4.34 2
Competent
3. Core Internet Highly
4.32 4
Competent
4. Core Operating Systems Highly
4.23 5.5
Competent
5. Core Software Applications Highly
4.33 3
Competent
6. Core Web Tools Highly
4.48 1
Competent
7. Core Applications of Information
4.00 Competent 7
Tools and Techniques
4.28 – Highly Competent
Scale to interpret the computed weighted mean:
Technologies. It has seven (7) subfields including core e-mail, core hardware,
core internet, core operating systems, core software applications, core web tools
and core applications of information tools and techniques. Core email and core
operating systems got the same weighted mean of 4.23 (rank 5.5); Core
hardware with weighted mean of 4.34 (rank 2); Core internet with weighted
mean of 4.32 (rank 4); Core software applications with weighted mean of 4.33
(rank 3); Core web tools with weighted mean of 4.48 (rank 1) and; Core
Table 11
Verbal
Weighted
Interpretation Rank
Mean
Managing Information Organization (VI)
1. Strategic Planning / Policy Competent
4.14 4
Formulation
2. Financial Management / Competent
4.01 7
Budgeting and Funding
3. Project Management / Research 4.04 Competent 6
Highly
4. Personnel Management 4.35 2
Competent
5. Public Relations / Marketing and Highly
4.39 1
Promotion Competent
6. Collaboration / Networking 4.07 Competent 5
Highly
7. Facilities Management 4.27 3
Competent
4.18 - Competent
Scale to interpret the computed weighted mean:
planning or policy formulation has weighted mean of 4.14 (rank 4); financial
management / budgeting and funding got the lowest weighted mean of 4.01
(rank 7); project management / research with weighted mean of 4.04. (rank 6);
management with the highest weighted mean of 4.39 (rank 1); collaboration /
networking with weighted mean of 4.07 (rank 5) and facilities management with
“Competent”.
LIBRARIANPROPOSED DEVELOPMENT PROGRAM TOWARDS COMPETENT PROFESSIONAL
66
Goal 1. Personal Training Program
1. Professional 100%
tools, web Uses common
To increase the Hold an orientation Librarian familiarization
conferencing
and social networking
knowledge of and readiness manipulation
programs).
of the and online
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
2. Professional
Manipulation/ Hands-on on managing 100% assesses, Ready and prepared
enabTo Librarian selects and for library automation
le information tools and technologies in the future
applies current
and emerging collaboration tools,
May 2016 continuing web conferencing
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
information tools
programs).
68 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Chapter 5
This chapter presents the summary of the findings, the conclusions derived
Summary
The main objective of the study was to assess and evaluate the competency
a. Age
b. Gender
c. Civil Status
d. Educational Attainment
a. Communication
b. Customer Service
c. Leadership
f. Interpersonal
g. Cultural
The study was a descriptive method. This method was used to analyze the
assessment of the head to its staff and vice versa by giving survey
The said method of research is the most appropriate method for the research for
Findings
were post graduate masters (22 or 30.99%); a few others were post
1.5. In terms of years of service, the larger bulk of the respondents were
(4.38), then Leadership and Ethics and values with the same
72 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Competencies.
Highly Competent.
was found that the domain, core web tools ranked first with a
4.27, also as Highly Competent. The rest of the domains fell under
74 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Conclusions
follows:
service.
“Competent”.
Recommendation
Based on the findings and conclusions made, the following are the
degree that may able them to gain more knowledge related with
their profession.
BIBLIOGRAPHY
A. Unpublished Thesis
Philippines.
Ilagan (2012).The profile of the profile of the academic library staff in terms of
B. E-journals
Ramos, Mila M., Ananoria, Arabella .M., & Nera, Corazon .M. (2014). Beyond
the Book Stacks: the Road Map of the Philippine Library Profession. Journal of
Philippine Librarianship, 34, pp. 45-60. Retrieved February 15, 2016 from:
77 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
http://journals.upd.edu.ph/index.php/jpl/article/view/4584/4138
https://journal.lib.uoguelph.ca/index.php/perj/article/view/1991/2800#.VqceKqN
ih1x
Pan, Junlin, & Hovde, Karen. (2010). Professional development for academic
2016 from:
http://www.white-clouds.com/iclc/cliej/cl29PH.pdf
Librarians and Library Staff: A Guide. Retrieved February 15, 2016, from
http://engagedscholarship.csuohio.edu/cgi/viewcontent.cgi?
article=1083&context=msl_facpub
78 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
C. Webliography
http://core.ac.uk/download/pdf/11361885.pdf
Anday, Vilma G. (Oct. 3, 2008) Gearing librarians towards total quality service
http://www.slideshare.net/plaistrlc/gearing-librarians-towards-total-quality-
service-with-emphasis-on-personal-and-professional-competencies-
presentation
http://plaistrlc.blogspot.com/2007/09/live-blogging-plai-brlc-seminar.html
79 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
https://books.google.com.ph/books?id=31PtBAAAQBAJ
ABRC, C. (2010, October). Core competencies for 21st century and CARL
http://www.carl-abrc.ca/uploads/pdfs/core_comp_profile-e.pdf
https://books.google.com.ph/books?id=ESH11MYiJVIC
http://www.islandsproperties.com/places/cavite.html
https://en.wikipedia.org/wiki/Cavite
80 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
http://dyuthi.cusat.ac.in/
https://paarl.wikispaces.com/file/view/CONSAL%20XIV%20General
%20Conference%20Proceeding.pdf/439377106/CONSAL%20XIV%20General
%20Conference%20Proceeding.pdf
http://www.slideshare.net/PAARLOnline/library-personnel-productivity-
leadership-2011
Cynthia Joy. (June 28, 2014). “Descriptive Method”. Retrieved February 15,
2016 from:
81 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
https://prezi.com/3rdptjum29u9/descriptive-method
https://books.google.com.ph/books?
id=9LIyCgAAQBAJ&pg=PA95&dq=personal+and+professional+competencies
+of+librarians&hl=en&sa=X&ved=0ahUKEwi7w7jjsfnKAhVEGZQKHTK9DEwQ
6AEIMjAE#v=onepage&q=personal%20and%20professional
%20competencies%20of%20librarians&f=false
https://books.google.com.ph/books?
id=eYQhAAAAQBAJ&dq=personal+and+professional+competencies+of+librari
ans&source=gbs_navlinks_s
82 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
APPENDICES
83 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Appendix 1
Dear Respondent:
ask for a few minutes of your time to complete our survey questionnaire? We
I. Demographic Profile
Instruction: Kindly supply the information needed by honestly filling the blanks provided or
by checking the answer of your response. Please answer all applicable items:
II. Competencies
Instruction: The library director will rate his/her library staff in general while each of the library
staff will rate the library director according to the ranking shown below:
5 – Highly competent
4 – Competent
3 – Moderately competent
2 – Less competent
1 – Incompetent
I. Personal Competencies
Rating
1. Communication 5 4 3 2 1
1.1. Communicates effectively using a variety of methods.
Rating
2. Customer Service 5 4 3 2 1
2.1. Manages the Library environment to enhance user
experience
2.2. Develops and evaluates standards and practices for the
delivery of quality customer service.
2.3. Applies customer service skills to improve/upgrade the
level of the user satisfaction.
86 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Rating
C. Managing Information Tools and Technologies 5 4 3 2 1
1.Core E-mail
1.1. Performs basic functions of e-mail applications
3.2 Performs basic calendar and task management
operations/applications.
4. Core Hardware
II.1 Understands and uses basic computer hardware
and peripherals
5. Core Internet
5.2 Understands and uses the internet and the World Wide
Web.
5.3 Performs basic information searches.
Appendix 2
Request Letter
Polytechnic University of the Philippines
Sta. Mesa, Manila
College of Education
Bachelor in Library and Information Science
Dear Sir/Madam:
Warmest greetings!
The following undersigned are third year students at the Polytechnic University of
the Philippines, Sta. Mesa-Manila taking up Bachelor’s Degree in Library and
Information Science and presently conducting a research entitled “Levels of
Competencies of Professional Librarians in selected Academic Library in
Cavite,” and we need your help to realize our objectives.
In line with this, we would like to request your participation as well as your
professional library staff by answering our questionnaire and rest assured that all
information derived herein will be treated with utmost confidentiality.
Respectfully yours,
Noted by:
Avelina N. Lupas
Professor
Research Methods in LIS
Appendix 3:
Curriculum Vitae
92 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Jennielyn G. Gregorio
Blk 18 Lot 38 Phase 1A Barangay Inocencio
Southville 2 Trece Martires City, Cavite
09077470667 / 09164701049
jhengregorio.jg@gmail.com
OBJECTIVES
ACADEMIC BACKGROUND
2007-2009
PERSONAL DATA
Sex: Female
Citizenship: Filipino
SEMINARS ATTENDED
Library Safety
March 9, 2015
ASLP
I hereby certify that the above information is true and correct to the best
of my knowledge.
95 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Jennielyn G.
Gregorio
Polytechnic
University of
the
Philippines
Sta. Mesa
Manila
09077470667 / 09164701049
OBJECTIVES
ACADEMIC BACKGROUND
PERSONAL DATA
Sex: Female
Citizenship: Filipino
SEMINARS ATTENDED
Library Safety
March 9, 2015
ASLP
I hereby certify that the above information is true and correct to the best
of my knowledge.
MONICA M. ELISAN
A52 Katihan Street Poblacion Muntinlupa City
09063797978
elisanmonica18@gmail.com
OBJECTIVES
To use my skills in the best possible ways of achieving the institution goals.
ACADEMIC BACKGROUND
PERSONAL DATA
Sex: Female
Citizenship: Filipino
SEMINARS ATTENDED
I hereby certify that the above information is true and correct to the best
of my knowledge.
Monica M. Elisan
Polytechnic University of the Philippines
Sta. Mesa Manila
09063797978
102 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
OBJECTIVES
ACADEMIC BACKGROUND
PERSONAL DATA
Sex: Female
Citizenship: Filipino
SEMINARS ATTENDED
I hereby certify that the above information is true and correct to the best
of my knowledge.
105 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Anne Jelyn
E. Arnado
Polytechnic
University of
the
Philippines
Sta. Mesa
Manila
09368016247
OBJECTIVES
ACADEMIC BACKGROUND
2014 – Present
PERSONAL DATA
Sex: Female
Citizenship: Filipino
107 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
SEMINARS ATTENDED
I hereby certify that the above information is true and correct to the best
of my knowledge.
Orly Marie M. Cabal
Polytechnic University of the Philippines
Sta. Mesa Manila
09261451727
Appendix 4:
Certification of Editing
109 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
110 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES