15 Workbook
15 Workbook
15 Workbook
PARTICIPANT WORKBOOK
www.bsc-icc.com
This material is for the personal use of a student attending a course presented by BSCIC.
No part of the materials may be reproduced, stored electronically, or transmitted in any form or by any
means without the prior written consent of BSCIC.
1) This Workbook shall be given to you on the first day and shall be taken back at the end of each day before
you depart & finally compiled on day 5 before the test begins.
2) This workbook dully filled ones shall, be used for your continuous assessment on every day. Please ensure
that you submit this workbook to the tutor(s), for daily continuous assessment at the end of each day.
3) On the last day, please return back the course feedback forms (dully filled in by you – for our reference and
improvements) and the CQI-IRCA written answer papers for the course.
Qualifications
Working Organization,
Designation & Role
18 AUDIT
19 TOP
MANAGEMENT
20 RISK
RISK RATING
Occurrence Scale X Severity Scale OCCURENCE SCALE SEVERITY SCALE
Risk
Hazard Type Elemination
Rating
Hazard P-Phisical (ER) / Reduce
# Activities in Production (Occura Proposed Action
Details C-Chemical Impact (RI)
nce X
B-Biological /Mitigate (MR)
Secerity)
Read the OH&S Apex Documented Information of Industrial Gases Company Context of the
Organisation [including Scope] and identify those issues which do not comply with the requirements of
the standard (up to specific sub-clause) with reference to chapter & page number of the Apex Documented
Information.
Read the OH&S Apex Documented Information of Industrial Gases Company Leadership and Worker
Participation and identify those issues which do not comply with the requirements of the standard (up to
specific sub-clause) with reference to chapter & page number of the Apex Documented Information.
Read the OH&S Apex Documented Information of Industrial Gases Company Performance Evaluation
and identify those issues which do not comply with the requirements of the standard (up to specific sub-
clause) with reference to chapter & page number of the Apex Documented Information
Read the following cases and identify whether the statement is a fact or Inference. Also give reasons in
case of your judgment for an inference.
1) Walker was doing an experiment (in lab) on biological changes in humans, when they tell lies. Walker was
surprised to see the results of one test and wanted to inform the professor of her university but the telephone
lines were dead. No mobile connectivity. Walker thought that since the weather was very rough when arrived at
the lab in the morning, looked out of the window and was surprised to see dark clouds and realized that it might
be raining. Took rain coat & test report and went out of the Laboratory and rushed towards the car, to reach the
professor.
2) The swimming pool safe guard was beside the swimming pool and suddenly found that one boy fell into the
pool (slipped on the edge). The guard jumped into the pool to rescue the boon approaching the boy he realized
that the boy knew swimming and he swim him to one side and started smiling. The guard also smiled but
suddenly the boy said “help” and fainted. He was taken out of the pool and given artificial respiration by the
guard and boy came to senses. The guard insisted for medical checkup by duty doctor and taken immediately
for checkup.
Considering the OH&S Apex Document of Industrial Gases Company, prepare an Audit Plan, as per following
guidelines:
1. Total man days = Calculate audit duration from IAF MD5 Table for 50 employees or take Four
(minimum) [One Man day = 08.00 hrs with Half an hour Lunch Break) or use audit duration as given by
tutor.
2. Use all the personnel in your group as auditors (you can use auditor – 1, 2, or A & B etc.) as references,
rather than actual names.
3. Avoid if possible two people going for same process area audit.
4. Cover one Installation site also in the audit plan as they do execution as well.
5. The audit plan shall contain basic information as under:
a) The start time of each process area and the auditor allotted for that specific process area.
b) Allot 5 minutes as auditor’s brush up time in middle for effective smooth continuity and effective
audit, for information sharing and judgment on audit proceedings.
c) You can do this in two ways…one plan accommodating all process areas and auditors or separate
plan for each auditor, with distributing the process areas.
6. Assume that all Non- Conformities raised in Stage 1 audit have been completed and closed.
MAKE THE AUDIT PLAN IN ROUGH ON THE NEXT PAGE & AS A GROUP ON THE FLIP CHART(S)
THE GROUP LEADER TO MAKE A PRESENTATION OF THE EXERCISE FROM THE FLIP CHART
For Tutor: Tutor to Scan the flip charts and send to the BSCIC. In case Scanning is not possible send photographs.
Objective of Assessment:
Criteria System
Documentation:
Team Leader: Audit Start Date Opening
Meeting
Team Audit End Date Closing
Member: Meeting
Audit Schedule
Considering the ISO 45001:2018 standard and OH&S Apex Document of Industrial Gases Company, and using the
organization structure, prepare an Audit Checklist for three process areas (functions/departments), allotted to your
group by the Tutor.
Note: As you are aware, the word “SHALL” means “MANDATORY” and all the requirements after shall are action
points to be verified in an audit. Take this as a tip in preparing Audit Checklist
Make the audit checklists in rough on the next page & as a group on the flip chart(s).
Each Group to make check lists for 3 Department allotted by tutor on three separate flip charts.
The group leaders to make a presentation of the exercise from the flip chart
Tutor guidance: In a training course, tutor should preferably ensure that all departments Industrial Gases Company
are covered in Ex 13 for making check list and in Exercise 15 for conducting role play. The eight departments to be
covered are (in order of priority): Production, Installation, Maintenance (including Utilities), HR (including Admin),
Purchase, Transportation & Dispatch, MR, Top Management and Sales and Marketing i.e. If the batch has only four
or five delegates, two groups will be made and each group will cover 3 departments, If the batch has 6 or more
delegates, then three groups will be formed and each group will cover 3 departments each. If the batch has 12 or
more delegates, then four groups will be formed and each group will cover 3 departments each.
Please read the following cases and judge as under – please note you are an auditor assessing this situation, that
means you are standing there in the case and performing interview while auditing.
1. If you think there is a sufficient objective evidence of nonconformity then complete the Non-conformity
notes provided in top part of the Non-Conformity Note and categorize the same as “Major” or “Minor”.
2. If you think there is not sufficient objective evidence of nonconformity then state the reasons in the section
“Comments” for not classifying it as Non-conformity. In this section, also state what must be further
investigated as an “Audit Trail” before concluding your decision wither it is conforming or non-conforming.
(Audit Trail is the sequence of probing to establish C or NC – can be forward trail or backward trail).
Questions in this section are designed to test student’s ability to analyse audit situations, evaluate audit evidence
and apply knowledge of the audit criteria correctly.
Students are also required to demonstrate their ability to write a well- constructed nonconformity statement that
describes clearly the weakness or failure of the management system, the audit evidence and the requirement(s) of the
standard.
Note to marker:
To raise a nonconformity report when there is not sufficient audit evidence should be penalized and
markers should normally award zero mark.
To complete an audit investigation where there is sufficient evidence to report nonconformity can often be
supported and be given marks, normally up to a maximum of 7 marks from a possible 10 marks.
To be awarded marks a student must state clearly their reason for thinking there is not yet sufficient evidence to
report the findings as a nonconformity and describe the investigation they would follow to determine conformity or
nonconformity; including audit trails and audit evidence they would seek and for what purpose, quoting relevant ISO
45001 clause numbers.
Exceptionally, where there was some obvious ambiguity in the description of the audit situation or the student
demonstrates logical argument, knowledge of the subject and the answer shows an ability to make a reasoned
judgement leading to a clear determination of conformity or nonconformity marks up to the maximum available may be
given.
Typical solutions for nonconformities follow a standard method of presentation: i.e. failure in the system (3 marks for
identifying the failure), audit evidence (3 marks for identifying the audit evidence) and requirements (1 mark for
identifying the ISO 45001 clause and requirement). Alternative structure or presentation of the nonconformity by a
student is acceptable provided these three components of the nonconformity are clearly present and the distribution
of marks adhered to.
For each of the following 4 cases, conclude the degree of compliance by performing audits and
give your judgment in the form of non-conformities.
Incident 1
Following is the hazard analysis (Document: WER Ver. 3.4) done by one company. Audit this analysis and come
out with your output – Non-conformities if they are there:
OCCURRENCE SCALE SEVERITY SCALE
FACTOR SCALE FACTOR SCALE
Daily 5 Minor Illness(1 Day) 1
Weekly 4 Illness for 2-3 Days 2
Monthly 3 Critical Illness – needing Hospitalization 3
Half-Yearly 2 Physical Disability 4
Yearly 1 Injury Leading to Death 5
RISK FREQUEN
HAZARD PREVENTIVE ACTION
DISCRIPTION OF (Occurren CY OF
HAZARD CLASIFICATI (Cause 100% removal / REGULATORY REQUIREMENT
HAZARD ce X THE
ON Control to reduce)
Severity) ACTION
Occurrenc
TG - NUMBER 21 (Personal
e = Daily Protective Equipment) =
ALL THE RESPIRATORY
Severity =
SKIN / TIME IN
Minor WEARING FACE MASK PROTECTION of
2. AIR RESPIRATORY SIGNIFICANT PRODUC
DIESES
Illness (Control to reduce only)
TION ENVIRONMENTAL
RISK PROTECTION & SAFETY
FLOOR
RATING = 5 SECTION OF LOCAL
X 3 = 15
REGULATIONS
Point of
Point of Operation:
Operation:
GUARD THE BLADE
CONTACT WITH
ENTIRELY EXCEPT THE
THE MOVING
POINT OF OPERATION-
BLADE MAY
PROPERLY ADJUST THE
OCCUR -SEVER
BLADE GUIDE & THE
FINGERS
UPPER SAW SO THAT IT
In running nip
RAISES & LOWERS WITH
Points:
THE BLADE
CLOTHING, HAIR
OR HANDS MAY
Occurrenc In running nip Points: _ TG - NUMBER 16 (Personal
e = Daily FULLEY ENCLIOSE HE Protection Equipment) =
BE CAUGHT BY & ALL THE
Severity = PULLEY MECHANIZM
PULLED INTO THE TIME IN HEARING PROTECTION of
Minor Kickbacks
3. INJURY FEED ROLLS OR
Illness
SIGNIFICANT
USE PROTECTIVE
PRODUC ENVIRONMENTAL
THE PULLEY TION PROTECTION & SAFETY
RISK CLOTHING, EYE GLASSES
MECHANISM FLOOR SECTION OF Local
RATING = 5 ETC.
Kickbacks :
X 3 = 20 Flying Chips : Regulations
STOCK CAUGHT
MAKE SURE THE SAW
BY THE BLADE
INCLUDES A TENSION
MAY BE THROWN
CONTROL DEVICE TO
BACK AT THE
INDICATE THE ACTUAL
OPERATOR
BLADE TENSION & ALSO
Flying Chips :
USE PROTECTIVE
WOOD CHIPS &
CLOTHING, EYE GLASSES
SPLINTERS MAY BE
ETC.
THROWN BACK AT
(Control to reduce only)
THE OPERATOR
Requirement (WHY):
Comments:
Incident 2
Following is the hazard analysis done by one company. Audit this analysis and come out with your
output – Non-conformities if they are there:
OCCURRENCE SCALE SEVERITY SCALE
FACTOR SCALE FACTOR SCALE
Daily 5 Minor Illness(1 Day) 1
Weekly 4 Illness for 2-3 Days 2
Monthly 3 Critical Illness – needing Hospitalization 3
Half-Yearly 2 Physical Disability 4
Yearly 1 Injury Leading to Death 5
Requirement (WHY):
Comments:
Incident 3
In the following case, identify any non-compliance exists or not:
““ In a scaffolding design carried out by a scaffold designing company, for a construction company,
constructing an Oil Tank at the storage yard of Oil & Gas company, HSE requirements for the
guardrails were not considered. The legal requirements were not confirmed from the client by the
scaffolding company while preparing the design. The local regulation (Local regulation code of
construction Safety Practice shown as below:
Requirement (WHY):
Comments:
Incident 4
In Local Regulation code of construction safety practice Rev.008 para 7.4 states following for 8
hours :
The OHSAS Manual PQP Ver. 2.5 Dt. 20/05/2008 of a logistic company states as following in store
yard operation, as below:
In case of any Near miss / injury / ill health, please fill up incident report (Part -1) and hand over to
supervisor / safety officer on duty. In case you are not in a position to record, take help from any
one (including supervisor / safety officer) and ensure that adequate communication is done to the
safety officer and also recommend (if feasible), the improvements required for such incident not to
recur again.
Requirement (WHY):
Comments:
Group Exercise –
Exercise 15 Role Play – Interview Process 450 Min. for Role Play
30 Minutes for presenting audit findings
20 Minutes for Tutor Review
Role play for Stage 2 audit of Industrial Gas Company will be conducted after Stage 1 audit already done. It is
assumed that the company has taken corrective actions on all NC’s of Stage 1 audit including scope.
Teams will be same as made for the exercise on Checklist # 14 – Each Team will audit for the specific 3 functions
allotted by tutor.
Tutor will act as Auditee.
Conduct the role play involving each team so that all get a chance for the LIVE AUDIT. And record at least 2 NC of
each function i.e. total 4 NCs.
The group (s) which are not auditing shall observe the other group while auditing and present their observations
and findings at the end of each role play.
Questions in this section are designed to test student’s ability to analyse audit situations, evaluate audit evidence
and apply knowledge of the audit criteria correctly.
Students are also required to demonstrate their ability to write a well- constructed nonconformity statement that
describes clearly the weakness or failure of the management system, the audit evidence and the requirement(s)
of the standard.
Note to marker:
To raise a nonconformity report when there is not sufficient audit evidence should be penalized and
markers should normally award zero mark.
To complete an audit investigation where there is sufficient evidence to report nonconformity can often
be supported and be given marks, normally up to a maximum of 7 marks from a possible 10 marks.
To be awarded marks a student must state clearly their reason for thinking there is not yet sufficient evidence to
report the findings as a nonconformity and describe the investigation they would follow to determine conformity
or nonconformity; including audit trails and audit evidence they would seek and for what purpose, quoting
relevant ISO 45001 clause numbers.
Exceptionally, where there was some obvious ambiguity in the description of the audit situation or the student
demonstrates logical argument, knowledge of the subject and the answer shows an ability to make a reasoned
judgement leading to a clear determination of conformity or nonconformity marks up to the maximum available
may be given.
Typical solutions for nonconformities follow a standard method of presentation: i.e. failure in the system (3 marks
for identifying the failure), audit evidence (3 marks for identifying the audit evidence) and requirements (1 mark
for identifying the ISO 45001 clause and requirement). Alternative structure or presentation of the nonconformity
by a student is acceptable provided these three components of the nonconformity are clearly present and the
distribution of marks adhered to.
Write NCRs for any two NC’s for the three functions in the prescribed format (i.e. Total of 6 NC’s) on subsequent
pages
Requirement (WHY):
Requirement (WHY):
Requirement (WHY):
Requirement (WHY):
Requirement (WHY):
Requirement (WHY):
Based on the audit done and findings recorded, please prepare Audit Report as below:
ASSESSMENT REPORT
Address:
Management Standard:
Assessment Type:
Assessment Commencement Date: Assessment Completion Date:
Assessment Team:
Name Status
Mandays :
Nonconformities raised during Assessment
NCR Ref. No.
Minor/Major
Nonconformities raised during last visit
NCR Ref. No.
Closed/Open
NA
POLICY (5.2)
COMPETENCE (7.2):
COMMUNICATION (7.4):
ASSESSMENT COMMENTARY
Subsequently this Assessment Report Pack along with your satisfactory Corrective Action Plan and objective
evidences (if applicable) shall be reviewed independently with in BSCIC. Once the recommendations are found as
sound, BSCIC will be pleased to issue a Certificate of Registration. This will come along with the BSCIC Logo and
Accreditation Mark. The conditions for use of BSCIC Logo and Accreditation Mark have been stipulated and the
same will be provided to you.
BSCIC believes in value added partnership with its clients, and we will be pleased to revisit your company for the
Surveillance Assessments for a visit every Year for 2 Manday per visit.
Activity NA
2. This assessment is based on random samples therefore nonconformities may exist which have not been
identified.
5. Team recommends a Limited Supplementary Assessment for --- Manday(s) or a full Re-assessment for -----
Manday(s). The same could be conducted by ----/----/-------, upon satisfactory corrective action plan submitted
by client to BSCIC’s Chief Executive.--------NA
6. Client to inform their readiness to BSCIC’s Chief Executive for the further assessment as in 4 above so that the
same could be satisfactorily planned & conducted.
Leadership
Performance Evaluation /
Monitoring and Measuring
resources
HR and Admin
Management Review
Notice: 1. Fill the areas as per the client activities and processes. Mandatory fields are already mentioned.
2. Assessor to please in boxes indicating a full plan. This is required to be updated upon each Surveillance
Assessment.
The onsite Registration Assessment of M/S Industrial Gases Company was completed.
BSCIC through its Team Leader / Lead Auditor confirms the Confidentiality of the information received, Observed
and Reported by the Team BSCIC.
Team Leader / Lead Auditor by signing this sheet confirm the Non Conflict of Interests with the Organization.
This report and its full contents are completely understood and accepted.
Signed for & on behalf of BSCIC Signed for on behalf of the client
Name: Name:
Date: Date:
++++++++++++++++++
Based on the audit done and findings recorded, please prepare Audit Report as below:
ASSESSMENT REPORT
Address:
Registration Scope:
Management Standard:
Assessment Type:
Mandays :
Nonconformities raised during Assessment
NCR Ref. No.
Minor/Major
Nonconformities raised during last visit
NCR Ref. No.
Closed/Open
Areas Assessed :
**Disclaimer - Auditing & its conclusion is based on a sampling process of the available information**
Planning
Support
Operation
Performance Evaluation
Improvement
ASSESSMENT COMMENTARY
Subsequently this Assessment Report Pack along with your satisfactory Corrective Action Plan and objective
evidences (if applicable) shall be reviewed independently with in BSCIC. Once the recommendations are found as
sound, BSCIC will be pleased to issue a Certificate of Registration. This will come along with the BSCIC Logo and
Accreditation Mark. The conditions for use of BSCIC Logo and Accreditation Mark have been stipulated and the
same will be provided to you.
BSCIC believes in value added partnership with its clients, and we will be pleased to revisit your company for the
Surveillance Assessments for a visit every Year for 2 Manday per visit.
Activity NA
2. This assessment is based on random samples therefore nonconformities may exist which have not been
identified.
5. Team recommends a Limited Supplementary Assessment for --- Manday(s) or a full Re-assessment for -----
Manday(s). The same could be conducted by ----/----/-------, upon satisfactory corrective action plan submitted
by client to BSCIC’s Chief Executive.--------NA
6. Client to inform their readiness to BSCIC’s Chief Executive for the further assessment as in 4 above so that the
same could be satisfactorily planned & conducted.
Leadership
Performance Evaluation /
Monitoring and Measuring
resources
HR and Admin
Management Review
Notice: 1. Fill the areas as per the client activities and processes. Mandatory fields are already mentioned.
2. Assessor to please in boxes indicating a full plan. This is required to be updated upon each Surveillance
Assessment.
The onsite Registration Assessment of M/S Industrial Gases Company was completed.
BSCIC through its Team Leader / Lead Auditor confirms the Confidentiality of the information received, Observed
and Reported by the Team BSCIC.
Team Leader / Lead Auditor by signing this sheet confirm the Non Conflict of Interests with the Organization.
This report and its full contents are completely understood and accepted.
Signed for & on behalf of BSCIC Signed for on behalf of the client
Name: Name:
Date: Date:
++++++++++++++++++
Review the closure submitted by auditee and judge whether this closure is acceptable or not, for the below three
cases.
NON CONFORMITY NOTE - 1